WO2019090984A1 - 一种保单责任明细的核对方法和装置 - Google Patents

一种保单责任明细的核对方法和装置 Download PDF

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Publication number
WO2019090984A1
WO2019090984A1 PCT/CN2018/074620 CN2018074620W WO2019090984A1 WO 2019090984 A1 WO2019090984 A1 WO 2019090984A1 CN 2018074620 W CN2018074620 W CN 2018074620W WO 2019090984 A1 WO2019090984 A1 WO 2019090984A1
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Prior art keywords
liability
responsibility
billing
data
policy
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PCT/CN2018/074620
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English (en)
French (fr)
Inventor
丁学敏
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平安科技(深圳)有限公司
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Publication of WO2019090984A1 publication Critical patent/WO2019090984A1/zh

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08Insurance

Definitions

  • This application belongs to the field of insurance claims technology, and in particular relates to a method and device for checking the policy liability details.
  • the special staff of the insurance company will first select the policy of the user claim case on the manual adjustment interface, and then the corresponding account liability fee of the user who has entered the system and the corresponding liability details on the policy. Match one by one to find the best liability breakdown corresponding to the claim bill cost.
  • the present application provides a method and apparatus for checking the policy liability details, and the main purpose is to solve the problem that the manual screening responsibility details occupy more human resources, the verification efficiency is lower, and the error rate is higher.
  • a method of checking a policy liability detail comprising:
  • the optimal liability detail information corresponding to the bill data is determined from the policy data.
  • a verification device for a policy liability detail comprising:
  • the obtaining unit is configured to obtain billing data and policy data of the insurance claim case to be checked;
  • a matching unit configured to match a billing fee and a diagnosis type in the billing data with a liability detail information in the policy data by using a pre-edited responsibility detail checking rule
  • a determining unit configured to determine, according to the matching result, optimal liability detailed information corresponding to the billing data from the policy data.
  • a storage device having stored thereon a computer program, the program being executed by the processor to implement the verification method of the policy liability details described in the first aspect.
  • a physical device for checking a policy liability detail comprising a storage device and a processor
  • the storage device is configured to store a computer program
  • the processor is configured to execute the computer program to implement the verification method of the policy liability details described in the first aspect.
  • the method and device for checking the policy liability details provided by the present application can automatically obtain the billing data and the policy data of the insurance claim case to be checked; and the pre-edited liability detail checking rule, the billing data
  • the billing fee and the type of diagnosis and treatment are matched with the liability details information in the policy data; according to the matching result, the optimal liability details corresponding to the billing data are determined from the policy data.
  • the entire screening process is automated, without manual participation, and the screening process is fast and accurate, which saves a lot of human resources, and at the same time effectively reduces the error rate and improves the timeliness and accuracy of the policy of the policy liability.
  • FIG. 1 is a flow chart of an embodiment of a method for checking policy liability details of the present application
  • FIG. 2 is a flow chart of another embodiment of a method for checking policy liability details of the present application
  • FIG. 3 is a schematic structural view of an embodiment of a verification device for policy details of the present application.
  • FIG. 4 is a schematic structural view of another embodiment of a verification device of the policy liability details of the present application.
  • FIG. 5 is a schematic structural diagram of an embodiment of a verification entity device of the policy liability details of the present application.
  • the embodiment of the present application provides a method for checking the policy liability details, which can automatically filter the optimal liability detailed information from the plurality of liability details in the corresponding policy data according to the billing data of the insurance claim case to be checked. No human intervention is required, which saves human resources, reduces the error rate, and improves the timeliness and accuracy of the checklist of policy liability details.
  • the steps of the method for checking the policy liability details of the embodiment include:
  • Step 101 Obtain billing data and policy data of the insurance claim case to be checked.
  • the billing data includes: medical institution and personal information, claim case status information, international disease classification information of user claims, treatment type information, accident type information, etc.; policy data includes: policy type information, policy type information, policy insured amount information , policy liability details, etc.; policy liability details include: liability details, claims ratio, scope of claims, claims limits, claims and so on.
  • the device for automatically checking the policy liability details can automatically find the optimal liability details that match the billing data, thereby helping to speed up the insurance claims processing, and obtaining the pending check in the working process of the device.
  • the policy data of the insurance claim case if the insurance claim case corresponds to multiple policy data, it is necessary to perform screening check from the plurality of policy data.
  • the policy data that does not meet the automatic auditing criteria in multiple policy data is excluded.
  • the policy data that meets the automatic auditing criteria is then prioritized and ranked according to the priority from high to low. Finally, the highest priority policy data is selected as the final policy data.
  • the priority setting method of the policy data includes:
  • the corresponding weight value is configured for the policy amount and the expiration date, and the weight values of the two are weighted, and then the policy data is prioritized according to the weighted value.
  • policy data can be prioritized as follows:
  • the policy amount is compared with the high-end insurance amount, and then the policy data with the policy amount greater than or equal to the high-end insurance amount is determined as a high-end policy. If the number of high-end policies obtained is one, the high-end policy is used as the highest priority policy data. If the number of high-end policies is more than one, the priority order is arranged according to the expiration date (ie, the expiration date). The earlier the priority is higher, because the earlier the policy data of the expiration date, indicating that it is about to expire, the more priority should be given.
  • the policy amount is compared with the low-end insurance amount, and the policy data with the policy amount less than or equal to the low-end insurance amount is determined as the low-end policy. If the number of low-end policies obtained is one, the low-end policy is used as the policy data with the lowest priority. If the number of low-end policies obtained is multiple, the priority is arranged according to the expiration date from the morning to the night ( That is, the earlier the expiration date, the higher the priority).
  • the corresponding policy data is configured according to the principle that the higher the priority value of the policy amount is, the higher the priority is, or the earlier the expiration date is, the higher the priority is. priority.
  • the policy data is extracted and saved to a folder in the temporary storage corresponding to the pending insurance claim case.
  • the bill data of the obtained insurance claim case is corresponding to the policy data obtained by the above scheme, and the bill data is also saved to the folder corresponding to the to-be-checked insurance claim case in the temporary storage.
  • it is directly retrieved from the temporary storage.
  • Step 102 Match the billing fee and the type of diagnosis in the billing data with the liability details in the policy data through the pre-edited responsibility detail checking rule.
  • the billing fee may include a medicine fee, a bed fee, a treatment fee, a nursing fee, a surgery fee, an anesthesia fee, etc.
  • the liability details information may include: a liability detail identification, a compensation ratio, a payment range, a payment limit, a payment condition, etc.
  • It may include: types of diagnosis and treatment include: acupuncture therapy, physical therapy, aromatherapy, magnetic therapy, etc.
  • the liability detail checking rules may be pre-edited according to the actual situation of the insurance claims business, for example, the checking rules may be different billing costs, types of medical treatment,
  • the mapping relationship with different liability details information according to the mapping relationship, find the appropriate liability details in the policy data.
  • the billing fee and the type of medical treatment in the billing data are extracted, and a plurality of liability details in the policy data are extracted. According to the responsibility detailed check rules, multiple liability details are screened, and the liability details corresponding to the extracted billing costs and types of diagnosis are selected.
  • the insurance company when a user becomes ill, holding a bill (ie billing fee) opened by the hospital, and a medical certificate (type of diagnosis and treatment), when the insurance company asks for compensation, the insurance company will be based on the user.
  • the most appropriate policy data is selected as the basis for the user's compensation. Since the policy data lists a lot of responsibility details, these liability details are not necessarily all related to the user's current illness. Therefore, according to the bill of charge and the condition diagnosis book, the responsibility details of the most appropriate condition of the user are selected from these liability details.
  • the maximum amount of compensation the conditions for paying the hospital (for example, hospitals that must be at least dimethyl level), the condition of the illness, the type of payment (for example, hospitalization, medical expenses), and various expenses are recorded.
  • Step 103 Determine, according to the matching result, the optimal liability detailed information corresponding to the billing data from the policy data.
  • the liability detail information corresponding to the billing fee and the type of diagnosis and the matching matched by the above step 102 is taken as the optimal liability detailed information. Then, according to the claim conditions in the optimal liability details, the billing data of the insurance claim case is checked, and the claim fee corresponding to each bill fee is calculated and accumulated to obtain the final total claim amount. In order for the insurance company to pay the customer in the insurance claim case according to the total amount of the claim.
  • the optimal liability detailed information can be automatically filtered out from the plurality of liability details in the corresponding policy data according to the billing data of the insurance claim case to be checked.
  • the process of automatic screening is all automated, without manual participation, and the screening process is fast and accurate, which saves a lot of human resources, and at the same time effectively reduces the error rate and improves the timeliness and accuracy of the verification process of the policy liability details.
  • step 102 specifically includes:
  • Step 1021 Obtain, from the first preset liability list, the liability detail information corresponding to the billing fee and the type of medical treatment in the billing data, and the cost priority corresponding to the liability detail information.
  • the first preset liability schedule stores mapping relationships between different billing costs, types of medical treatment, responsibility details, and cost priorities; the cost priority may indicate which costs are preferentially paid.
  • Step 1022 Obtain, from the second preset liability list, the liability detail information corresponding to the policy type insurance information in the policy data.
  • the second preset liability schedule stores different liability details corresponding to different policy types of insurance information.
  • step 1023 the liability detail information corresponding to the billing fee and the type of medical treatment is matched with the liability detail information corresponding to the policy type information.
  • step 103 specifically includes:
  • Step 1031 Determine a cost priority corresponding to each of the matched responsibility details information.
  • step 1032 the matching responsibility detailed information with the highest cost priority is determined as the optimal liability detailed information corresponding to the billing fee and the type of medical treatment.
  • each responsibility detail information of the matching success and its corresponding cost priority are retrieved from the temporary storage, and then the respective responsibility detailed information is arranged in descending order of the cost priority.
  • a responsibility detail information with the highest priority is selected as the optimal liability detailed information, and the billing data of the insurance claim case is checked according to the claim condition in the optimal liability detailed information, and the amount of the claim is obtained, and the amount is paid and paid to the user.
  • step 1032 specifically includes:
  • Step 1032a randomly selecting one of the plurality of matching liability details with the highest cost priority as the best liability detail information corresponding to the billing fee and the type of medical treatment.
  • Step 1032b referring to the billing fee and the type of medical treatment, selecting one of the plurality of responsible liability details with the highest cost priority and the largest amount of the liability details, as the optimal liability details corresponding to the billing fee and the type of medical treatment.
  • the method before step 102, the method further includes:
  • Step 102 ′ calculating different liability details corresponding to different billing charges and types of diagnosis and treatment, and configuring the corresponding cost priority of the accountability detailed information according to the received priority configuration instruction; and the policy for counting different policy types of insurance information Responsibility breakdown information included.
  • Step 102 ′′ storing the responsibility detailed information corresponding to different billing charges and medical treatment types, and the corresponding cost priority of the responsibility detailed information in the first preset liability list; and the responsibility details included in the different policy insurance information respectively The information is saved in the second preset liability schedule.
  • step 102'' the responsibility detailed check rule is edited according to the first preset liability schedule and the second preset liability schedule after the data is saved.
  • the first preset liability schedule and the second preset liability schedule are edited in advance according to various pieces of information of various insurance types. In addition, it is ensured that all the information corresponding to the insurance claims case is included in the first preset liability schedule and the second preset liability schedule.
  • the corresponding responsibility check rule includes: firstly searching from the first preset liability list according to the billing fee and the type of diagnosis and treatment in the billing data of the insurance claim case to be checked, and then according to the policy data of the insurance claim case to be checked from the second pre-check Look for the responsibility schedule. Or, firstly, according to the policy data of the insurance claim case to be checked, the second default liability list is searched, and then according to the billing fee and the type of diagnosis and treatment in the billing data of the insurance claim case to be checked, the first preset liability list is searched. . Or both at the same time. Finally, match the two types of liability details that are found.
  • table a holds the mapping relationship between different billing costs, types of medical treatment, responsibility details, and cost priorities.
  • Table b holds different liability details for different policy types of insurance information;
  • the bill fee is acupuncture treatment fee
  • the type of diagnosis and treatment is acupuncture treatment.
  • the relationship mapping table a, b is queried, and the corresponding responsibility detail identifier is 3330AAAN, 3330AAAA, and the cost priority of the 3330AAAN corresponding responsibility details is higher than the cost priority of the 3330AAAA corresponding responsibility details, and the billing fee is determined according to the 3330AAAN query.
  • step 102''' specifically includes:
  • the responsibility detailed check rule is edited, developed, and packaged, and the application programming interface API corresponding to the responsibility detail check rule is obtained.
  • the rule engine DROOLS is used to develop and encapsulate the responsibility detail checking rules, and then the corresponding API interface is obtained.
  • Step 102 specifically includes:
  • the accountability check rule is used to match the billing fee and the type of diagnosis and treatment in the billing data with the liability details in the policy data.
  • the API interface corresponding to the responsibility detail checking rule is invoked, DROOLS is started, and the function function corresponding to the responsibility detail checking rule is obtained by using DROOLS, and the billing fee and the type of diagnosis and treatment in the billing data are performed according to the execution step of the function function. Matches the liability details in the policy data.
  • the method further includes:
  • step 10a the responsibility detail check rule is updated periodically or irregularly.
  • Step 102 specifically includes:
  • the billing fee and the type of diagnosis in the billing data are matched with the liability details in the policy data by the updated liability detail checking rule.
  • the responsibility detail checking rule may be updated periodically or irregularly.
  • the update can be to add a new liability check rule, or to delete a liability check rule, or to modify a liability check rule.
  • the update is a regular update, you can periodically search the specific website or server for the updated content of the responsibility check rule according to the set interval time. If there is, download the responsibility detail check rule that needs to be updated from the website or server. And update the local liability detail check rules. If not, continue to wait for the interval to search again for a specific website or server and repeat the above scenario.
  • the insurance company system updates the responsibility detail check rules from time to time according to actual needs.
  • the update may be manually updated by a staff member, or the corresponding update button may be triggered to automatically search for a specific website or server for the updated content of the corresponding responsibility check rule, and automatically update.
  • the embodiment of the present application provides a verification device for the policy liability details.
  • the device of the embodiment includes: an obtaining unit 21, a matching unit 22, and a determining unit 23.
  • the obtaining unit 21 is configured to obtain billing data and policy data of the insurance claim case to be checked;
  • the matching unit 22 is configured to match the billing fee and the type of medical treatment in the billing data with the liability detail information in the policy data by using the pre-edited responsibility detail checking rule;
  • the determining unit 23 is configured to determine, according to the matching result, optimal liability detailed information corresponding to the billing data from the policy data.
  • the matching unit 22 specifically includes:
  • the obtaining module is configured to obtain, from the first preset liability list, the liability detail information corresponding to the billing fee and the type of medical treatment in the billing data, and the cost priority corresponding to the liability detail information, the first preset liability schedule There are different mappings between billing costs, types of medical treatment, responsibility details and cost priorities;
  • the obtaining module is further configured to obtain, from the second preset liability list, the liability detailed information corresponding to the policy insurance information in the policy data, and the second preset liability list stores different responsibility corresponding to the policy insurance information respectively.
  • Detailed information
  • the matching module is configured to match the liability details corresponding to the billing fee and the type of medical treatment with the liability detailed information corresponding to the policy type information.
  • the determining unit 23 specifically includes:
  • a cost priority determining module configured to determine a cost priority corresponding to each of the matched responsibility details
  • the optimal liability detail determination module is configured to determine the matched liability detailed information with the highest cost priority as the optimal liability detailed information corresponding to the billing fee and the type of diagnosis and treatment.
  • the optimal responsibility detail determination module includes:
  • one of the plurality of liability details with the highest priority is selected, and the liability details with the largest amount of compensation are selected as the best liability details corresponding to the billing fee and the type of medical treatment.
  • the apparatus further includes:
  • the statistical unit is configured to collect the responsibility detailed information corresponding to different billing charges and medical treatment types, and configure the corresponding cost priority of the accountability detailed information according to the received priority configuration instruction;
  • the statistical unit is also used to calculate the liability details contained in the policy of different policy types of insurance
  • the saving unit is configured to save the responsibility detailed information corresponding to different billing costs and medical treatment types, and the corresponding cost priority of the responsibility detailed information in the first preset liability list;
  • the saving unit is further configured to save the responsibility details included in the different policy types of insurance information in the second preset liability list;
  • the editing unit is configured to edit the responsibility detail check rule according to the first preset liability schedule and the second preset liability schedule after the data is saved.
  • the editing unit is further configured to edit, develop, and encapsulate the responsibility detail checking rule, and obtain an application programming interface API corresponding to the responsibility detail checking rule;
  • the matching unit 22 specifically includes:
  • the accountability check rule is used to match the billing fee and the type of diagnosis and treatment in the billing data with the liability details in the policy data.
  • the device further includes:
  • the updating unit 2a is configured to periodically or irregularly update the responsibility detail checking rule
  • the matching unit 22 is further configured to match the billing fee and the type of diagnosis in the billing data with the liability detail information in the policy data by using the updated responsibility detail checking rule.
  • the embodiment of the present application further provides a storage device, where a computer program is stored, and when the program is executed by the processor, the embodiment corresponding to the method shown in FIG. 1 and FIG. 2 is implemented. The steps in .
  • the embodiment of the present application further provides a physical device for checking the policy liability details, as shown in FIG. 5, including the storage device 32 and processing.
  • a storage device 32 for storing a computer program
  • the processor 31 is configured to execute a computer program to implement the steps in the embodiment corresponding to the method shown in FIGS.
  • the optimal liability detailed information can be automatically filtered out from the plurality of liability details in the corresponding policy data according to the billing data of the insurance claim case to be checked.
  • the process of automatic screening is all automated, without manual intervention, and the screening process is fast and accurate. It can save a lot of human resources, and at the same time effectively reduce the error rate and improve the timeliness and accuracy of the check-up process of the policy liability details.
  • the present application can be implemented by hardware, or by software plus a necessary general hardware platform.
  • the technical solution of the present application may be embodied in the form of a software product, which may be stored in a non-volatile storage medium (which may be a CD-ROM, a USB flash drive, a mobile hard disk, etc.), including several The instructions are for causing a computer device (which may be a personal computer, server, or network device, etc.) to perform the methods described in various implementation scenarios of the present application.
  • modules in the apparatus in the implementation scenario may be distributed in the apparatus for implementing the scenario according to the implementation scenario description, or may be correspondingly changed in one or more devices different from the implementation scenario.
  • the modules of the above implementation scenarios may be combined into one module, or may be further split into multiple sub-modules.

Abstract

本申请公开了一种保单责任明细的核对方法和装置,其中所述方法包括:获取待核对保险理赔案件的账单数据和保单数据;通过预先编辑的责任明细核对规则,将账单数据中的账单费用和诊疗类型,与保单数据中的责任明细信息进行匹配;根据匹配结果,从保单数据中确定与账单数据相对应的最优责任明细信息。通过上述方案,能够自动根据待核对保险理赔案件的账单数据从相应的保单数据中的多个责任明细信息中,自动筛选出最优责任明细信息。自动筛选的过程全部是自动化进行的,无需人工参与,并且筛选过程速度快、准确度高,进而节省大量的人力资源,同时有效降低错误率,提高保单责任明细的核对过程的时效和准确性。

Description

一种保单责任明细的核对方法和装置
本申请要求与2017年11月10日提交中国专利局、申请号为201711113080.1、发明名称为“一种保单责任明细的核对方法和装置”的中国专利申请的优先权,其全部内容通过引用结合在申请中。
技术领域
本申请属于保险理赔技术领域,特别是涉及一种保单责任明细的核对方法和装置。
背景技术
随着现在人们的生活水平提高,越来越多的人会将部分资金投入保险公司,致使保险公司需要处理的理赔案件越来越多,理赔案件发生后用户需要向保险公司索要赔偿,保险公司就会根据理赔案件的相关保单数据进行理赔操作。
目前,用户在申请保险理赔的时候,保险公司专门的工作人员在人工理算界面上首先会选择用户理赔案件的保单,然后将已录入系统的该用户的理赔账单费用与保单上相应的责任明细一一匹配,找到与理赔账单费用相对应的最优责任明细。
但是,这种人工筛选责任明细的方式需要占用大量的人力资源,当用户的理赔账单或账单费用项目数量较多时,就会造成保单责任明细的核对效率较低,且错误率较高,进而影响了保险理赔的时效和准确性。
发明内容
有鉴于此,本申请提供了一种保单责任明细的核对方法和装置,主要目的在于解决人工筛选责任明细的方式占用的人力资源较多、核对效率较低,且错误率较高的问题。
依据本申请的第一方面,提供一种保单责任明细的核对方法,所述方法包括:
获取待核对保险理赔案件的账单数据和保单数据;
通过预先编辑的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配;
根据匹配结果,从所述保单数据中确定与所述账单数据相对应的最优责任明细信息。
依据本申请的第二方面,提供一种保单责任明细的核对装置,所述装置包括:
获取单元,用于获取待核对保险理赔案件的账单数据和保单数据;
匹配单元,用于通过预先编辑的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配;
确定单元,用于根据匹配结果,从所述保单数据中确定与所述账单数据相对应的最优责任明细信息。
依据本申请的第三方面,提供一种存储设备,其上存储有计算机程序,所述程序被处理器执行时实现第一方面所述的保单责任明细的核对方法。
依据本申请的第四方面,提供一种保单责任明细核对的实体装置,所述装置包括存储设备和处理器,
所述存储设备,用于存储计算机程序;
所述处理器,用于执行所述计算机程序以实现第一方面所述的保单责任明细的核对方法。
借由上述技术方案,本申请提供的一种保单责任明细的核对方法和装置,能够自动获取待核对保险理赔案件的账单数据和保单数据;通过预先编辑的责任明细核对规则,将账单数据中的账单费用和诊疗类型,与保单数据中的责任明细信息进行匹配;根据匹配结果,从保单数据中确定与所述账单数据相对应的最优责任明细信息。整个筛选的过程全部是自动化进行的,无需人工参与,并且筛选过程速度快、准确度高,进而节省大量的人力资源,同时有效降低错误率,提高保单责任明细的核对过程的时效和准确性。
上述说明仅是本申请技术方案的概述,为了能够更清楚了解本申请的技术手段,而可依照说明书的内容予以实施,并且为了让本申请的上述和其它目的、特征和优点能够更明显易懂,以下特举本申请的具体实施方式。
附图说明
构成说明书的一部分的附图描述了本申请的实施例,并且连同描述一起用于解释本申请的原理。
参照附图,根据下面的详细描述,可以更加清楚地理解本申请,其中:
图1为本申请的保单责任明细的核对方法的一个实施例的流程图;
图2为本申请的保单责任明细的核对方法的另一个实施例的流程图;
图3为本申请的保单责任明细的核对装置的一个实施例的结构示意图;
图4为本申请的保单责任明细的核对装置的另一个实施例的结构示意图;
图5为本申请的保单责任明细的核对实体装置的实施例的结构示意图。
具体实施方式
下面将参照附图更详细地描述本公开的示例性实施例。虽然附图中显示了本公开的示例性实施例,然而应当理解,可以以各种形式实现本公开而不应被这里阐述的实施例所限制。相反,提供这些实施例是为了能够更透彻地理解本公开,并且能够将本公开的范围完整的传达给本领域的技术人员。
本申请实施例提供了一种保单责任明细的核对方法,能够自动根据待核对保险理赔案件的账单数据从相应的保单数据中的多个责任明细信息中,筛选出最优责任明细信息,整个过程无需人工参与,节省了人力资源的同时,降低了错误率,提高了保单责任明细的核对过程的时效和准确性。
如图1所示,本实施例的保单责任明细的核对方法的步骤包括:
步骤101,获取待核对保险理赔案件的账单数据和保单数据。
其中,账单数据包括:医疗机构和个人信息、理赔案件状态信息、用户理赔的国际疾病分类信息、治疗类型信息、事故类型信息等;保单数据包括:保单险种信息、保单类型信息、保单投保金额信息、保单责任明细信息等;保单责任明细信息包括:责任明细标识、赔付比例、赔付范围、赔付限额、赔付条件等。
对于本实施例的执行主体可以为实现保单责任明细自动核对的装置,自动找到与账单数据匹配的最优责任明细信息,进而可以帮助加快保险理赔处理,在该装置工作过程中,在获取待核对保险理赔案件的保单数据之前,如果待核对保险理赔案件对应多个保单数据,就需要从这多个保单数据中进行筛选校验。
具体的,首先将多个保单数据中不符合自动审核标准(例如,保单类别不属于自动审核的类别,或保单数据已经失效,或保单数据中存在需要进行人工审核的条件等)的保单数据剔除。然后将符合自动审核标准的保单数据,进行优先级的设置,并按照优先级的由高到低的顺利排列。最后从中选取优先级最高的保单数据作为最终的保单数据。
其中,保单数据的优先级设置方式包括:
按照保单金额由大到小的顺序进行优先级排列,或者按照满期日由早到晚的顺序进行优先级排列。也可以共同参考保单金额和满期日对非失效保单数据进行优先级排列。为保单金额和满期日配置相应的权重值,对二者的权重值进行加权处理,然后按照加权处理后的数值对保单数据进行优先级排列。
或者,也可以按照下述方式对保单数据进行优先级排列:
首先将保单金额与高端保额进行对比,然后将保单金额大于等于高端保额的保单数据确定为高端保单。若获得的高端保单数量为一个,则将该高端保单作为优先级最高的保单数据,若获得的高端保单数量为多个,则根据满期日由早到晚的顺序进行优先级排列(即满期日越早优先级越高),因为满期日越早的保单数据,说明其即将失效,越应该优先处理。
若存在保单金额小于高端保额的保单数据,则将保单金额与低端保额进行对比,将保单金额小于等于低端保额的保单数据确定为低端保单。若获得的低端保单数量为一个,则将该低端保单作为优先级最低的保单数据,若获得的低端保单数量为多个,则根据满期日由早到晚的顺序进行优先级排列(即满期日越早优先级越高)。
针对保单金额处于高端保额和低端保额之间的保单数据,则按照保单金额数值越大优先级越高、或满期日越早优先级越高的原则,为中间的保单数据配置相应的优先级。
然后按照上述设定的优先级由高到低的顺序对所有符合自动审核标准的保单数据进行排列,并从中选取优先级最高的保单数据作为最终的保单数据。
最后,将该保单数据提取出来保存至临时存储器中的与该待核对保险理赔案件相对应的文件夹中。并将获取到的待核对保险理赔案件的账单数据与上述方案得到的保单数据进行对应,同时将该账单数据也保存至临时存储器中的与该待核对保险理赔案件相对应的文件夹中。以供后续需要对账单数据或保单数据进行处理时,从临时存储器中直接调取。
步骤102,通过预先编辑的责任明细核对规则,将账单数据中的账单费用和诊疗类型,与保单数据中的责任明细信息进行匹配。
其中,账单费用可以包括药品费、床位费、治疗费、护理费、手术费、麻醉费等;责任明细信息可以包括:责任明细标识、赔付比例、赔付范围、赔付限额,赔付条件等;诊疗类型可以包括:诊疗类型包括:针灸疗法、物理治疗、香薰疗法、磁疗疗法等;责任明细核对规则可以根据保险理赔业务的实际情况预先编辑,例如该核对规则可以为不同的账单费用、诊疗类型,与不同的责任明细信息之间的映射关系,根据该映射关系找到保单数据中合适的责任明细信息。
在本实施例中,提取账单数据中的账单费用和诊疗类型,以及提取保单数据中的多个责任明细信息。依据责任明细核对规则,对多个责任明细信息进行筛选,筛选出与提取的账单费用和诊疗类型相对应的责任明细信息。
例如,某用户买了医疗保险,当某用户生病后,拿着医院开的收费单(即账单费用)、和病情诊断书(诊疗类型),向保险公司索要赔偿时,保险公司就会根据用户买的医疗保险,选取一个最合适的保单数据作为该用户的赔偿依据,由于保单数据中罗列了好多责任明细信息,这些责任明细信息不一定全部都是与用户当前的生病情况相关的内容。因此按照收费单和病情诊断书,从这些责任明细信息选出与用户病情最合适的责任明细信息。在该责任明细信息中记录了最大赔付金额、赔付医院的条件(例如,必须是二甲级别以上的医院)、病情条件、赔付费用的种类(例如,住院费、医药费)、各种费用对应的赔付比例等等。
步骤103,根据匹配结果,从保单数据中确定与账单数据相对应的最优责任明细信息。
在上述技术方案中,将上述步骤102匹配出的与账单费用和诊疗类型相对应的责任明细信息作为最优责任明细信息。然后按照最优责任明细信息中的理赔条件对待核对保险理赔案件的账单数据进行理算,理算出每项账单费用对应的理赔费用并进行累加,得到最终的理赔总额。以供保险公司按照该理赔总额对保险理赔案件的客户进行赔付。
通过上述技术方案,能够自动根据待核对保险理赔案件的账单数据从相应的保单数据中的多个责任明细信息中,自动筛选出最优责任明细信息。自动筛选的过程全部是自动化进行的,无需人工参与,并且筛选过程速度快、准确度高,进而节省大量的人力资源,同时有效降低错误率,提高保单责任明细的核对过程的时效和准确性。
在具体实施例中,步骤102具体包括:
步骤1021,从第一预设责任明细表中,获取与账单数据中的账单费用、诊疗类型对应的责任明细信息,和与责任明细信息对应的费用优先级。
其中,第一预设责任明细表中保存有不同的账单费用、诊疗类型、责任明细信息和费用优先级四者之间的映射关系;费用优先级可以指示哪些费用优先赔付。
步骤1022,从第二预设责任明细表中,获取与保单数据中的保单险种信息对应的责任明细信息。
其中,第二预设责任明细表中保存有不同的保单险种信息分别对应的责任明细信息。
步骤1023,将账单费用、诊疗类型对应的责任明细信息与保单险种信息对应的责任明细信息进行匹配。
在上述技术方案中,提取账单数据中的所有的账单费用,以及每个账单费用对应的诊疗类型,并依据诊疗类型和/或账单费用从第一预设责任明细表中进行查找,并提取与诊疗类型和/或账单费用相对应的责任明细信息(一类责任明细)和费用优先级。然后,再获取保单数据中的保单险种信息,从第二预设责任明细表中,查找与该保单险种信息对应的责任明细信息(二类责任明细)。一类责任明细与二类责任明细进行一一匹配,提取匹配成功的责任明细信息并获取对应的费用优先级,将该责任明细信息以及其对应的费用优先级存储在临时存储器中。
在具体实施例中,步骤103具体包括:
步骤1031,确定匹配到的各个责任明细信息对应的费用优先级;
步骤1032,将费用优先级最高的匹配到的责任明细信息,确定为与账单费用、诊疗类型相对应的最优责任明细信息。
在上述技术方案中,从临时存储器调取匹配成功的各个责任明细信息以及其对应的费用优先级,然后按照该费用优先级由高到低的顺序对各个责任明细信息进行排列。从中选取优先级最高的一个责任明细信息为最优责任明细信息,按照最优责任明细信息中的理赔条件对待核对保险理赔案件的账单数据进行理算,获得赔付金额,并赔付给用户。
在具体实施例中,若存在多个费用优先级最高的匹配到的责任明细信息,则步骤1032具体包括:
步骤1032a,随机选择多个费用优先级最高的匹配到的责任明细信息中的一个责任明细信息,作为与账单费用、诊疗类型相对应的最优责任明细信息。
或者
步骤1032b,参照账单费用、诊疗类型,选择多个费用优先级最高的匹配到的责任明细信息中赔付金额最大的一个责任明细信息,作为与账单费用、诊疗类型相对应的最优责任明细信息。
例如,可以从多个匹配合格的责任明细信息中随机筛选最优责任明细信息。也可以按照各个责任明细信息中记载的理赔比例、理赔限额、理赔条件等信息,以及待核对保险理赔案件的账单数据中的账单费用和诊疗类型,计算与各个责任明细信息相对应的赔付金额。并按照赔付金额由大到小的顺序对各个责任明细信息进行排列,并从中选取赔付金额最大的一个责任明细信息作为最优责任明细信息。
在具体实施例中,在步骤102之前,方法还包括:
步骤102’,统计不同的账单费用、诊疗类型分别对应的责任明细信息,并根据接收到的优先级配置指令,配置统计得到的责任明细信息相应的费用优先级;及统计不同保单险种信息的保单所包含的责任明细信息。
步骤102’’,将不同账单费用、诊疗类型分别对应的责任明细信息,以及责任明细信息相应的费用优先级保存在第一预设责任明细表中;及将不同保单险种信息分别包含的责任明细信息保存在第二预设责任明细表中。
步骤102’’’,依据保存数据后的第一预设责任明细表和第二预设责任明细表,编辑责任明细核对规则。
在上述技术方案中,预先根据统计的各种保险类型的各项信息编辑第一预设责任明细表,以及第二预设责任明细表。进而保证在第一预设责任明细表和第二预设责任明细表中将所有的保险理赔案件相应的各项信息均包含在内。
对应的责任明细核对规则包括:先根据待核对保险理赔案件的账单数据中的账单费用和诊疗类型,从第一预设责任明细表中查找,然后根据待核对保险理赔案件保单数据从第二预设责任明细表中查找。或者,先根据待核对保险理赔案件保单数据从第二预设责任明细表中查找,然后根据待核对保险理赔案件的账单数据中的账单费用和诊疗类型,从第一预设责任明细表中查找。或者二者同时查找。最后,将查找的两类责任明细信息进行匹配。
例如,表a中保存有不同的账单费用、诊疗类型、责任明细信息和费用优先级四者之间的映射关系,表b中保存有不同的保单险种信息分别对应的责任明细信息;在对保险理赔案件1进行责任明细核对时,分析其账单数据中的所有费用和诊断类型,根据上述表a,查询与该账单数据中费用、诊疗类型对应的责任明细信息、和与该责任明细信息对应的费用优先级;以及从其保单数据中获取投保的保单险种信息,并从表b中查询与该保单险种信息对应的责任明细信息;将从表a中查询得到的责任明细信息与从表b中查询到各个责任明细信息进行匹配;获取匹配的责任明细信息,并按照对应的费用优先级,确定与该账单数据中费用、诊疗类型对应的保单定义下的最优责任明细,并将匹配结果保存到记录表中;如账单费用为针灸治疗费,诊疗类型为针灸治疗,通过查询关系映射表a、b,查询得到相应的责任明细标识为3330AAAN、3330AAAA,而3330AAAN对应责任明细的费用优先级高于3330AAAA对应责任明细的费用优先级,则根据3330AAAN查询确定该账单费用在保单定义下的最优责任明细。
在具体实施例中,步骤102’’’具体包括:
对责任明细核对规则进行编辑开发和封装处理,得到与责任明细核对规则对应的应用程序编程接口API。利用规则引擎DROOLS对责任明细核对规则进行开发和封装处理,进而得到相应的API接口。
步骤102具体包括:
通过调取API接口,实现利用责任明细核对规则,将账单数据中的账单费用和诊疗类型,与保单数据中的责任明细信息进行匹配。
在上述技术方案中,调取与责任明细核对规则对应的API接口,启动DROOLS,利用DROOLS获取责任明细核对规则对应的功能函数,按照该功能函数的执行步骤将账单数据中的账单费用和诊疗类型,与保单数据中的责任明细信息进行匹配。
如图2所示,在具体实施例中,方法还包括:
步骤10a,对责任明细核对规则进行定期或不定期更新。
步骤102具体包括:
通过更新后的责任明细核对规则,将账单数据中的账单费用和诊疗类型,与保单数据中的责任明细信息进行匹配。
在上述技术方案中,可以定期或不定期对责任明细核对规则进行更新。该更新可以是添加新的责任明细核对规则、或删除责任明细核对规则、或修改责任明细核对规则。
若该更新为定期更新,可以根据设定的间隔时间,定期向特定的网站或者服务器搜索是否有责任明细核对规则的更新内容,若有,则从网站或者服务器中下载需要更新的责任明细核对规则,并对本地责任明细核对规则进行更新。若没有,则继续等待间隔时间后再次向特定的网站或者服务器进行搜索并重复上述方案。
也可以是保险公司系统根据实际需要不定期对责任明细核对规则进行更新。该更新可以是由工作人员进行手动更新,或者触发对应的更新按键自动向特定的网站或者服务器搜索相应的责任明细核对规则的更新内容,进行自动更新。
作为图1方法的具体实现,本申请实施例提供了一种保单责任明细的核对装置,如图3所示,本实施例的装置包括:获取单元21、匹配单元22和确定单元23。
获取单元21,用于获取待核对保险理赔案件的账单数据和保单数据;
匹配单元22,用于通过预先编辑的责任明细核对规则,将账单数据中的账单费用和诊疗类型,与保单数据中的责任明细信息进行匹配;
确定单元23,用于根据匹配结果,从保单数据中确定与账单数据相对应的最优责任明细信息。
在具体实施例中,匹配单元22具体包括:
获取模块,用于从第一预设责任明细表中,获取与账单数据中的账单费用、诊疗类型对应的责任明细信息,和与责任明细信息对应的费用优先级,第一预设责任明细表中保存有不同的账单费用、诊疗类型、责任明细信息和费用优先级四者之间的映射关系;
获取模块,还用于从第二预设责任明细表中,获取与保单数据中的保单险种信息对应的责任明细信息,第二预设责任明细表中保存有不同的保单险种信息分别对应的责任明细信息;
匹配模块,用于将账单费用、诊疗类型对应的责任明细信息与保单险种信息对应的责任明细信息进行匹配。
在具体实施例中,确定单元23具体包括:
费用优先级确定模块,用于确定匹配到的各个责任明细信息对应的费用优先级;
最优责任明细确定模块,用于将费用优先级最高的匹配到的责任明细信息,确定为与账单费用、诊疗类型相对应的最优责任明细信息。
在具体实施例中,若存在多个费用优先级最高的匹配到的责任明细信息,则最优责任明细确定模块,具体包括:
选择子模块,用于随机选择多个费用优先级最高的匹配到的责任明细信息中的一个责任明细信息,作为与账单费用、诊疗类型相对应的最优责任明细信息;或
参照账单费用、诊疗类型,选择多个费用优先级最高的匹配到的责任明细信息中赔付金额最大的一个责任明细信息,作为与账单费用、诊疗类型相对应的最优责任明细信息。
在具体实施例中,装置还包括:
统计单元,用于统计不同的账单费用、诊疗类型分别对应的责任明细信息,并根据接收到的优先级配置指令,配置统计得到的责任明细信息相应的费用优先级;及
统计单元,还用于统计不同保单险种信息的保单所包含的责任明细信息;
保存单元,用于将不同账单费用、诊疗类型分别对应的责任明细信息,以及责任明细信息相应的费用优先级保存在第一预设责任明细表中;及
保存单元,还用于将不同保单险种信息分别包含的责任明细信息保存在第二预设责任明细表中;
编辑单元,用于依据保存数据后的第一预设责任明细表和第二预设责任明细表,编辑责任明细核对规则。
在具体实施例中,编辑单元,还用于对责任明细核对规则进行编辑开发和封装处理,得到与责任明细核对规则对应的应用程序编程接口API;
匹配单元22,具体包括:
通过调取API接口,实现利用责任明细核对规则,将账单数据中的账单费用和诊疗类型,与保单数据中的责任明细信息进行匹配。
在具体实施例中,如图4所示,装置还包括:
更新单元2a,用于对责任明细核对规则进行定期或不定期更新;
匹配单元22,还用于通过更新后的责任明细核对规则,将账单数据中的账单费用和诊疗类型,与保单数据中的责任明细信息进行匹配。
基于上述图1、2所示方法,相应的,本申请实施例还提供了一种存储设备,其上存储有计算机程序,程序被处理器执行时实现图1、2所示方法对应的实施例中的步骤。
基于上述图1、2所示方法和图3、4所示装置的实施例,本申请实施例还提供了一种保单责任明细核对的实体装置,如图5所示,包括存储设备32和处理器31,其中存储设备32和处理器31均设置在总线33上。
存储设备32,用于存储计算机程序;
处理器31,用于执行计算机程序以实现图1、2所示方法对应的实施例中的步骤。
通过本申请的上述技术方案,能够自动根据待核对保险理赔案件的账单数据从相应的保单数据中的多个责任明细信息中,自动筛选出最优责任明细信息。自动筛选的过程全部是自动化进行的,无需人工参与,并且筛选过程速度快、准确度高。能够节省大量的人力资源,同时有效降低错误率,提高保单责任明细的核对过程的时效和准确性。
通过以上的实施方式的描述,本领域的技术人员可以清楚地了解到本申请可以通过硬件实现,也可以借助软件加必要的通用硬件平台的方式来实现。基于这样的理解,本申请的技术方案可以以软件产品的形式体现出来,该软件产品可以存储在一个非易失性存储介质(可以是CD-ROM,U盘,移动硬盘等)中,包括若干指令用以使得一台计算机设备(可以是个人计算机,服务器,或者网络设备等)执行本申请各个实施场景所述的方法。
本领域技术人员可以理解附图只是一个优选实施场景的示意图,附图中的模块或流程并不一定是实施本申请所必须的。
本领域技术人员可以理解实施场景中的装置中的模块可以按照实施场景描述进行分布于实施场景的装置中,也可以进行相应变化位于不同于本实施场景的一个或多个装置中。上述实施场景的模块可以合并为一个模块,也可以进一步拆分成多个子模块。
上述本申请序号仅仅为了描述,不代表实施场景的优劣。
以上公开的仅为本申请的几个具体实施场景,但是,本申请并非局限于此,任何本领域的技术人员能思之的变化都应落入本申请的保护范围。

Claims (28)

  1. 一种保单责任明细的核对方法,其特征在于,所述方法包括:
    获取待核对保险理赔案件的账单数据和保单数据;
    通过预先编辑的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配;
    根据匹配结果,从所述保单数据中确定与所述账单数据相对应的最优责任明细信息。
  2. 根据权利要求1所述的方法,其特征在于,所述通过预先定义的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配,具体包括:
    从第一预设责任明细表中,获取与所述账单数据中的账单费用、诊疗类型对应的责任明细信息,和与所述责任明细信息对应的费用优先级,所述第一预设责任明细表中保存有不同的账单费用、诊疗类型、责任明细信息和费用优先级四者之间的映射关系;
    从第二预设责任明细表中,获取与所述保单数据中的保单险种信息对应的责任明细信息,所述第二预设责任明细表中保存有不同的保单险种信息分别对应的责任明细信息;
    将所述账单费用、诊疗类型对应的责任明细信息与所述保单险种信息对应的责任明细信息进行匹配。
  3. 根据权利要求2所述的方法,其特征在于,所述根据匹配结果,从所述保单数据中确定与所述账单数据相对应的最优责任明细信息,具体包括:
    确定匹配到的各个责任明细信息对应的费用优先级;
    将所述费用优先级最高的匹配到的责任明细信息,确定为与所述账单费用、诊疗类型相对应的最优责任明细信息。
  4. 根据权利要求3所述的方法,其特征在于,若存在多个所述费用优先级最高的匹配到的责任明细信息,则将所述费用优先级最高的匹配到的责任明细信息,确定为与所述账单费用、诊疗类型相对应的最优责任明细信息,具体包括:
    随机选择所述多个所述费用优先级最高的匹配到的责任明细信息中的一个责任明细信息,作为与所述账单费用、诊疗类型相对应的最优责任明细信息;或
    参照所述账单费用、诊疗类型,选择所述多个所述费用优先级最高的匹配到的责任明细信息中赔付金额最大的一个责任明细信息,作为与所述账单费用、诊疗类型相对应的最优责任明细信息。
  5. 根据权利要求2所述的方法,其特征在于,在通过预先编辑的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配之前,所述方法还包括:
    统计不同的账单费用、诊疗类型分别对应的责任明细信息,并根据接收到的优先级配置指令,配置统计得到的所述责任明细信息相应的费用优先级;及
    统计不同保单险种信息的保单所包含的责任明细信息;
    将所述不同账单费用、诊疗类型分别对应的责任明细信息,以及所述责任明细信息相应的费用优先级保存在第一预设责任明细表中;及
    将所述不同保单险种信息分别包含的责任明细信息保存在第二预设责任明细表中;
    依据保存数据后的所述第一预设责任明细表和所述第二预设责任明细表,编辑所述责任明细核对规则。
  6. 根据权利要求5所述的方法,其特征在于,所述编辑责任明细核对规则,具体包括:
    对所述责任明细核对规则进行编辑开发和封装处理,得到与所述责任明细核对规则对应的应用程序编程接口API;
    所述通过预先编辑的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配,具体包括:
    通过调取所述API接口,实现利用责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配。
  7. 根据权利要求1所述的方法,其特征在于,所述方法还包括:
    对所述责任明细核对规则进行定期或不定期更新;
    所述通过预先编辑的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配,具体包括:
    通过更新后的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配。
  8. 一种保单责任明细的核对装置,其特征在于,所述装置包括:
    获取单元,用于获取待核对保险理赔案件的账单数据和保单数据;
    匹配单元,用于通过预先编辑的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配;
    确定单元,用于根据匹配结果,从所述保单数据中确定与所述账单数据相对应的最优责任明细信息。
  9. 根据权利要求8所述的装置,其特征在于,所述匹配单元具体包括:
    获取模块,用于从第一预设责任明细表中,获取与所述账单数据中的账单费用、诊疗类型对应的责任明细信息,和与所述责任明细信息对应的费用优先级,所述第一预设责任明细表中保存有不同的账单费用、诊疗类型、责任明细信息和费用优先级四者之间的映射关系;
    从第二预设责任明细表中,获取与所述保单数据中的保单险种信息对应的责任明细信息,所述第二预设责任明细表中保存有不同的保单险种信息分别对应的责任明细信息;
    匹配模块,用于将所述账单费用、诊疗类型对应的责任明细信息与所述保单险种信息对应的责任明细信息进行匹配。
  10. 根据权利要求9所述的装置,其特征在于,所述确定单元具体包括:
    费用优先级确定模块,用于确定匹配到的各个责任明细信息对应的费用优先级;
    最优责任明细确定模块,用于将所述费用优先级最高的匹配到的责任明细信息,确定为与所述账单费用、诊疗类型相对应的最优责任明细信息。
  11. 根据权利要求10所述的装置,其特征在于,所述最优责任明细确定模块包括:
    选择子模块,用于若存在多个所述费用优先级最高的匹配到的责任明细信息,则随机选择所述多个所述费用优先级最高的匹配到的责任明细信息中的一个责任明细信息,作为与所述账单费用、诊疗类型相对应的最优责任明细信息;或
    参照所述账单费用、诊疗类型,选择所述多个所述费用优先级最高的匹配到的责任明细信息中赔付金额最大的一个责任明细信息,作为与所述账单费用、诊疗类型相对应的最优责任明细信息。
  12. 根据权利要求9所述的装置,其特征在于,所述装置还包括:
    统计单元,用于统计不同的账单费用、诊疗类型分别对应的责任明细信息,并根据接收到的优先级配置指令,配置统计得到的所述责任明细信息相应的费用优先级;及
    统计不同保单险种信息的保单所包含的责任明细信息;
    保存单元,用于将所述不同账单费用、诊疗类型分别对应的责任明细信息,以及所述责任明细信息相应的费用优先级保存在第一预设责任明细表中;及
    将所述不同保单险种信息分别包含的责任明细信息保存在第二预设责任明细表中;
    编辑单元,用于依据保存数据后的所述第一预设责任明细表和所述第二预设责任明细表,编辑所述责任明细核对规则。
  13. 根据权利要求12所述的装置,其特征在于,
    所述编辑单元,具体用于对所述责任明细核对规则进行编辑开发和封装处理,得到与所述责任明细核对规则对应的应用程序编程接口API;
    所述匹配单元,具体用于通过调取所述API接口,实现利用责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配。
  14. 根据权利要求8所述的装置,其特征在于,所述装置还包括:更新单元;
    所述更新单元,用于对所述责任明细核对规则进行定期或不定期更新;
    所述匹配单元,具体用于通过更新后的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配。
  15. 一种存储设备,其上存储有计算机程序,其特征在于,所述程序被处理器执行时实现保单责任明细的核对方法,包括:
    获取待核对保险理赔案件的账单数据和保单数据;
    通过预先编辑的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配;
    根据匹配结果,从所述保单数据中确定与所述账单数据相对应的最优责任明细信息。
  16. 根据权利要求15所述的存储设备,其特征在于,所述程序被处理器执行时实现所述通过预先定义的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配,具体包括:
    从第一预设责任明细表中,获取与所述账单数据中的账单费用、诊疗类型对应的责任明细信息,和与所述责任明细信息对应的费用优先级,所述第一预设责任明细表中保存有不同的账单费用、诊疗类型、责任明细信息和费用优先级四者之间的映射关系;
    从第二预设责任明细表中,获取与所述保单数据中的保单险种信息对应的责任明细信息,所述第二预设责任明细表中保存有不同的保单险种信息分别对应的责任明细信息;
    将所述账单费用、诊疗类型对应的责任明细信息与所述保单险种信息对应的责任明细信息进行匹配。
  17. 根据权利要求16所述的存储设备,其特征在于,所述程序被处理器执行时实现所述根据匹配结果,从所述保单数据中确定与所述账单数据相对应的最优责任明细信息,具体包括:
    确定匹配到的各个责任明细信息对应的费用优先级;
    将所述费用优先级最高的匹配到的责任明细信息,确定为与所述账单费用、诊疗类型相对应的最优责任明细信息。
  18. 根据权利要求17所述的存储设备,其特征在于,所述程序被处理器执行时实现所述方法,若存在多个所述费用优先级最高的匹配到的责任明细信息,则将所述费用优先级最高的匹配到的责任明细信息,确定为与所述账单费用、诊疗类型相对应的最优责任明细信息,具体包括:
    随机选择所述多个所述费用优先级最高的匹配到的责任明细信息中的一个责任明细信息,作为与所述账单费用、诊疗类型相对应的最优责任明细信息;或
    参照所述账单费用、诊疗类型,选择所述多个所述费用优先级最高的匹配到的责任明细信息中赔付金额最大的一个责任明细信息,作为与所述账单费用、诊疗类型相对应的最优责任明细信息。
  19. 根据权利要求16所述的存储设备,其特征在于,所述程序被处理器执行时实现在通过预先编辑的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配之前,还包括:
    统计不同的账单费用、诊疗类型分别对应的责任明细信息,并根据接收到的优先级配置指令,配置统计得到的所述责任明细信息相应的费用优先级;及
    统计不同保单险种信息的保单所包含的责任明细信息;
    将所述不同账单费用、诊疗类型分别对应的责任明细信息,以及所述责任明细信息相应的费用优先级保存在第一预设责任明细表中;及
    将所述不同保单险种信息分别包含的责任明细信息保存在第二预设责任明细表中;
    依据保存数据后的所述第一预设责任明细表和所述第二预设责任明细表,编辑所述责任明细核对规则。
  20. 根据权利要求19所述的存储设备,其特征在于,所述程序被处理器执行时实现所述编辑责任明细核对规则,具体包括:
    对所述责任明细核对规则进行编辑开发和封装处理,得到与所述责任明细核对规则对应的应用程序编程接口API;
    所述通过预先编辑的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配,具体包括:
    通过调取所述API接口,实现利用责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配。
  21. 根据权利要求15所述的存储设备,其特征在于,所述程序被处理器执行时实现所述方法还包括:
    对所述责任明细核对规则进行定期或不定期更新;
    所述程序被处理器执行时实现所述通过预先编辑的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配,具体包括:
    通过更新后的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配。
  22. 一种保单责任明细的核对装置,其特征在于,所述装置包括存储设备和处理器,
    所述存储设备,用于存储计算机程序;
    所述处理器,用于执行所述计算机程序以实现保单责任明细的核对方法,包括:
    获取待核对保险理赔案件的账单数据和保单数据;
    通过预先编辑的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配;
    根据匹配结果,从所述保单数据中确定与所述账单数据相对应的最优责任明细信息。
  23. 根据权利要求22所述的装置,其特征在于,所述程序被处理器执行时实现所述通过预先定义的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配,具体包括:
    从第一预设责任明细表中,获取与所述账单数据中的账单费用、诊疗类型对应的责任明细信息,和与所述责任明细信息对应的费用优先级,所述第一预设责任明细表中保存有不同的账单费用、诊疗类型、责任明细信息和费用优先级四者之间的映射关系;
    从第二预设责任明细表中,获取与所述保单数据中的保单险种信息对应的责任明细信息,所述第二预设责任明细表中保存有不同的保单险种信息分别对应的责任明细信息;
    将所述账单费用、诊疗类型对应的责任明细信息与所述保单险种信息对应的责任明细信息进行匹配。
  24. 根据权利要求23所述的装置,其特征在于,所述程序被处理器执行时实现所述根据匹配结果,从所述保单数据中确定与所述账单数据相对应的最优责任明细信息,具体包括:
    确定匹配到的各个责任明细信息对应的费用优先级;
    将所述费用优先级最高的匹配到的责任明细信息,确定为与所述账单费用、诊疗类型相对应的最优责任明细信息。
  25. 根据权利要求24所述的装置,其特征在于,所述程序被处理器执行时实现所述方法,若存在多个所述费用优先级最高的匹配到的责任明细信息,则将所述费用优先级最高的匹配到的责任明细信息,确定为与所述账单费用、诊疗类型相对应的最优责任明细信息,具体包括:
    随机选择所述多个所述费用优先级最高的匹配到的责任明细信息中的一个责任明细信息,作为与所述账单费用、诊疗类型相对应的最优责任明细信息;或
    参照所述账单费用、诊疗类型,选择所述多个所述费用优先级最高的匹配到的责任明细信息中赔付金额最大的一个责任明细信息,作为与所述账单费用、诊疗类型相对应的最优责任明细信息。
  26. 根据权利要求23所述的装置,其特征在于,所述程序被处理器执行时实现在通过预先编辑的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配之前,还包括:
    统计不同的账单费用、诊疗类型分别对应的责任明细信息,并根据接收到的优先级配置指令,配置统计得到的所述责任明细信息相应的费用优先级;及
    统计不同保单险种信息的保单所包含的责任明细信息;
    将所述不同账单费用、诊疗类型分别对应的责任明细信息,以及所述责任明细信息相应的费用优先级保存在第一预设责任明细表中;及
    将所述不同保单险种信息分别包含的责任明细信息保存在第二预设责任明细表中;
    依据保存数据后的所述第一预设责任明细表和所述第二预设责任明细表,编辑所述责任明细核对规则。
  27. 根据权利要求26所述的装置,其特征在于,所述程序被处理器执行时实现所述编辑责任明细核对规则,具体包括:
    对所述责任明细核对规则进行编辑开发和封装处理,得到与所述责任明细核对规则对应的应用程序编程接口API;
    所述通过预先编辑的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配,具体包括:
    通过调取所述API接口,实现利用责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配。
  28. 根据权利要求22所述的装置,其特征在于,所述程序被处理器执行时实现所述方法还包括:
    对所述责任明细核对规则进行定期或不定期更新;
    所述程序被处理器执行时实现所述通过预先编辑的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配,具体包括:
    通过更新后的责任明细核对规则,将所述账单数据中的账单费用和诊疗类型,与所述保单数据中的责任明细信息进行匹配。
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