WO2019051934A1

WO2019051934A1 - Business personnel appraisal method, appraisal platform and computer-readable storage medium

Info

Publication number: WO2019051934A1
Application number: PCT/CN2017/107397
Authority: WO
Inventors: 易周成
Original assignee: 平安科技（深圳）有限公司
Priority date: 2017-09-14
Filing date: 2017-10-24
Publication date: 2019-03-21
Also published as: CN107679710A

Abstract

Disclosed are a business personnel appraisal method, an appraisal platform and a computer-readable storage medium. The method comprises: when an appraisal instruction is received, acquiring a pre-stored appraisal rule from a database (S10); determining a member of personnel to be appraised, and each piece of dimension information comprised in the member of personnel to be appraised (S20); extracting, from the pre-stored appraisal rule, a screening condition corresponding to each piece of dimension information (S30); and using each extracted screening condition to analyze the dimension information corresponding to the member of personnel to be appraised so as to determine an appraisal result of the member of personnel to be appraised (S40). The method improves the appraisal efficiency of business personnel.

Description

Business personnel assessment method, assessment platform and computer readable storage medium

This application claims the priority of the Chinese Patent Application submitted to the China Patent Office on September 14, 2017, the application number is 201710829647.9, and the invention name is “business personnel assessment method, assessment platform and computer readable storage medium”. The citations are incorporated herein by reference.

Technical field

The present application relates to the field of computer technology, and in particular, to a service personnel assessment method, an assessment platform, and a computer readable storage medium.

Background technique

The existing assessment methods for business personnel are based on the dimensions of each business personnel. Due to the different dimensions of different business personnel, if the assessment personnel of different dimensions are manually assessed, the assessment period is longer, resulting in the efficiency of assessment. Lower.

Summary of the invention

The main purpose of the present application is to provide a business personnel assessment method, an assessment platform, and a computer readable storage medium, which are aimed at solving the technical problems of the existing business personnel assessment methods, long assessment period, and low assessment efficiency.

To achieve the above objective, the present application provides a service personnel assessment method, and the service personnel assessment method includes:

When receiving the assessment instruction, the pre-existing assessment rules are obtained from the database;

Determining the information of each dimension included in the personnel to be assessed and the personnel to be assessed;

Extracting, in the pre-existing assessment rule, a screening condition corresponding to each dimension information;

The extracted screening conditions are used to analyze the dimensional information corresponding to the assessing personnel to determine the assessment result of the person to be assessed.

Optionally, before the step of obtaining the pre-existing assessment rule from the database when the assessment instruction is received, the method includes:

Pre-store each dimension information and set different standard values for each dimension information;

Different conclusions are mapped for each dimension information under different standard values;

The conclusion that each dimension information is mapped out in different standard values is stored in the database as a screening condition for each dimension information in the assessment rule.

Optionally, the manner in which each dimension information maps different conclusions under different standard values includes:

For the case where the dimension information is smaller than the first standard value, the conclusion of the degradation is mapped;

For the case where the dimension information is greater than the second standard value, the conclusion of the upgrade is mapped;

For the case where the dimension information is between the first standard value and the second standard value, the conclusion of maintaining the level is mapped, and the first standard value is smaller than the second standard value.

Optionally, the step of determining the person to be assessed includes:

Obtaining each pre-stored dimension information included in the pre-existing assessment rule;

Comparing each pre-stored dimension information with dimension information of all persons in the database to determine whether a person lacks pre-stored dimension information included in the pre-existing assessment rule;

If a person lacks any dimension information, the person is removed to select the person who contains all the dimension information, and the selected person is regarded as the person to be assessed.

Optionally, the step of using the extracted screening conditions to analyze the dimension information corresponding to the assessing personnel to determine the assessment result of the to-be-evaluated person includes:

Determining the dimension information included in each filter condition and each standard value corresponding to the dimension information, and comparing each standard value corresponding to the dimension information in each filter condition with the actual value of each dimension information of the assessor;

Determining, according to the comparison result, that the actual value of each dimension information of the assessor is in a range of standard values in the corresponding screening condition;

Determining the assessment conclusion of each dimension information according to the range of standard values in the screening conditions according to the actual value of each dimension information;

The assessment results are determined based on the assessment conclusions of each dimension information.

Optionally, when the dimension information in the to-be-evaluated person includes multiple, and the evaluation result also includes multiple, the step of determining the assessment result based on the assessment conclusion of each dimension information includes:

Determine the priority of each dimension information;

The assessment conclusion corresponding to the dimension information with the highest priority is taken as the assessment result of the personnel to be assessed.

The number of dimensional information with the same statistical assessment conclusion;

Calculating the number of dimensional information with the same assessment conclusion, which is the proportion of the total number of dimensional information;

If the ratio is greater than a preset ratio, the assessment result is used as an assessment result of the assessment personnel.

Optionally, the method further includes:

When receiving the adjustment instruction of the assessment rule, determining the dimension information to be adjusted based on the dimension information identifier carried by the adjustment instruction;

In the dimension information to be adjusted, a standard value setting window of the dimension information is popped up to obtain a standard value input by the user;

The screening criteria in the assessment rules are updated based on the received standard values.

In addition, in order to achieve the above object, the application further provides an assessment platform, where the assessment platform includes a memory, a processor, and a service personnel assessment program stored on the memory and operable on the processor, the service The steps of the business personnel assessment method as described above are implemented when the personnel assessment program is executed by the processor.

In addition, in order to achieve the above object, the present application further provides a computer readable storage medium, where the business person assessment program is stored, and the business personnel assessment program is executed by the processor as described above. The steps of the business staff assessment method.

The technical solution proposed by the application, when receiving the assessment instruction, first obtains the pre-existing assessment rules from the database, and then determines the various dimensions information included in the to-be-evaluated personnel and the personnel to be assessed, and extracts each dimension information in the pre-existing assessment rules. Corresponding screening conditions are finally used to analyze the dimensional information corresponding to the assessing personnel by using the selected screening conditions to determine the assessment result of the person to be assessed. In the application, a set of assessment rules are compiled, and all the assessment personnel are uniformly evaluated through the assessment rules, and the dimension information in the assessment personnel is specifically evaluated through the screening conditions in the assessment rules to determine the assessment results of the assessment personnel. Because the assessment of the assessment personnel is unified, the evaluation efficiency of the business personnel is improved compared with the manual assessment method.

DRAWINGS

1 is a schematic structural diagram of an evaluation platform of a hardware operating environment involved in an embodiment of the present application;

2 is a schematic flowchart of a first embodiment of a method for assessing a service personnel of the present application;

3 is a schematic diagram of a refinement process of step S40 in FIG. 2;

4 is a schematic diagram of a first refinement process of step S44 in FIG. 3;

FIG. 5 is a schematic diagram of a second refinement process of step S44 in FIG. 3;

FIG. 6 is a schematic flowchart diagram of a second embodiment of an assessment method for a service personnel of the present application.

The implementation, functional features and advantages of the present application will be further described with reference to the accompanying drawings.

Detailed ways

It is understood that the specific embodiments described herein are merely illustrative of the application and are not intended to be limiting.

The solution of the embodiment of the present application is mainly: when receiving the assessment instruction, first obtaining the pre-existing assessment rule from the database, and then determining each dimension information included in the to-be-evaluated personnel and the to-be-evaluated personnel, and extracting in the pre-existing assessment rule The screening conditions corresponding to each dimension information are finally analyzed by using the extracted screening conditions for the dimension information corresponding to the examinee to determine the assessment result of the candidate to be assessed. In order to solve the existing assessment methods of business personnel, the examination cycle is longer and the assessment efficiency is lower.

As shown in FIG. 1 , FIG. 1 is a schematic structural diagram of an evaluation platform of a hardware operating environment involved in an embodiment of the present application.

The evaluation platform of the embodiment of the present application may be a PC, or may be a device having a display function, such as a smart phone, a tablet computer, or a portable computer.

As shown in FIG. 1, the assessment platform may include a processor 1001, such as a CPU, a communication bus 1002, a user interface 1003, a network interface 1004, and a memory 1005. Among them, the communication bus 1002 is used to implement connection communication between these components. The user interface 1003 may include a display, an input unit such as a keyboard, and the optional user interface 1003 may also include a standard wired interface (eg, for connecting a wired keyboard, a wired mouse, etc.), a wireless interface (eg, for Connect a wireless keyboard, wireless mouse). The network interface 1004 can optionally include a standard wired interface (for connecting to a wired network), a wireless interface (such as a WI-FI interface, a Bluetooth interface, an infrared interface, etc. for connecting to a wireless network). The memory 1005 may be a high speed RAM memory or a stable memory (non-volatile) Memory), such as disk storage. The memory 1005 can also optionally be a storage device independent of the aforementioned processor 1001.

Optionally, the device may also include a camera, RF (Radio) Frequency, RF) circuits, sensors, audio circuits, WiFi modules, and more.

Those skilled in the art will appreciate that the evaluation platform structure illustrated in FIG. 1 does not constitute a limitation to the assessment platform, and may include more or fewer components than those illustrated, or some components may be combined, or different component arrangements.

As shown in FIG. 1, the operating system, the network communication module, the user interface module, and the business personnel assessment program may be included in the memory 1005 as a computer readable storage medium. The operating system is a program for managing and controlling the evaluation platform and software resources, and supports the operation of the network communication module, the user interface module, the business personnel assessment program, and other programs or software; the network communication module is used to manage and control the network interface 1002; the user The interface module is used to manage and control the user interface 1003.

In the evaluation platform shown in FIG. 1 , the network interface 1004 is mainly used to connect to the server and perform data communication with the server; the user interface 1003 is mainly used to connect to the assessment platform interface; and the assessment platform calls the storage stored in the memory 1005 by the processor 1001. The business personnel assessment process to achieve the following steps:

Further, before the step of obtaining the pre-existing assessment rule from the database, the assessment platform invokes the service personnel assessment program stored in the memory 1005 by the processor 1001 to implement the following steps:

Further, the evaluation platform invokes the business personnel assessment program stored in the memory 1005 by the processor 1001 to implement a step of mapping different conclusions of each dimension information under different standard values:

Further, the assessment platform invokes the business personnel assessment program stored in the memory 1005 by the processor 1001 to implement the steps of determining the person to be assessed:

Further, the assessment platform invokes the service personnel assessment program stored in the memory 1005 by the processor 1001 to implement the extracted screening conditions, and analyzes the dimension information corresponding to the assessment personnel to determine the assessment of the candidate to be assessed. Steps of the result:

Further, when the dimension information in the to-be-evaluated person includes multiple, and the evaluation result also includes multiple, the assessment platform invokes the business personnel assessment program stored in the memory 1005 by the processor 1001 to implement information based on each dimension. The steps of the assessment conclusion to determine the assessment results:

Determine the priority of each dimension information;

Further, the assessment platform invokes the business personnel assessment program stored in the memory 1005 by the processor 1001 to implement the following steps:

In the technical solution proposed by the embodiment, when the assessment instruction is received, the pre-existing assessment rule is obtained from the database, and then each dimension information included in the to-be-evaluated personnel and the to-be-evaluated personnel is determined, and each dimension is extracted in the pre-existing assessment rule. The screening conditions corresponding to the information are finally analyzed by using the extracted screening conditions for the dimension information corresponding to the assessing personnel to determine the evaluation result of the person to be assessed. In the application, a set of assessment rules are compiled, and all the assessment personnel are uniformly evaluated through the assessment rules, and the dimension information in the assessment personnel is specifically evaluated through the screening conditions in the assessment rules to determine the assessment results of the assessment personnel. Because the assessment of the assessment personnel is unified, the evaluation efficiency of the business personnel is improved compared with the manual assessment method.

Based on the hardware structure of the above assessment platform, various embodiments of the assessment method for the business personnel of the application are proposed.

Referring to FIG. 2, FIG. 2 is a schematic flowchart of a first embodiment of a method for assessing a service personnel of the present application.

In this embodiment, the service personnel assessment method includes:

Step S10, when receiving the assessment instruction, obtaining a pre-existing assessment rule from the database;

Step S20, determining each dimension information included in the to-be-evaluated personnel and the personnel to be assessed;

Step S30, extracting, in the pre-stored assessment rule, a screening condition corresponding to each dimension information;

In step S40, using the extracted screening conditions, the dimension information corresponding to the examinee is analyzed to determine the assessment result of the candidate to be assessed.

In this embodiment, the service personnel assessment method is applied to an assessment platform, and the assessment platform is as shown in FIG. A database is set in the assessment platform, and the database is used to store assessment rules. It should be noted that the evaluation rule is established in advance and stored in a database. Specifically, before the step S10, the method includes:

Step A: pre-storing various dimension information, and setting different standard values for each dimension information;

Step B, mapping different conclusions for each dimension information under different standard values;

In step C, the conclusion that each dimension information is mapped out in different standard values is stored in the database as a screening condition for each dimension information in the assessment rule.

In the embodiment of the present application, the dimension information includes but is not limited to performance information, KPI (Key Performance) Indicators, key performance indicators) information such as information and age information. Therefore, the assessment platform first obtains performance information, KPI information, and age information, and stores the acquired dimensional information. Then, different standard values are set for each of the pre-stored dimension information. In the embodiment of the present application, the standard value is used to determine the upgrade, maintain level, or degradation of the dimension information. Wherein, when the dimension information is the performance information, the amount of the performance information is set as a standard value, for example, 30,000 or 50,000 is set as the standard value of the performance information; when the dimension information is the KPI information, the percentage value of the KPI information is set as the The standard value, for example, sets 60% (0.6) or 80% (0.8) as the standard value of the KPI information; when the dimension information is the age information, sets the time for the age information as a standard value, for example, setting 3 years or 5 Year as the standard value of the age information.

After setting different standard values for each dimension information, each dimension information is mapped to different conclusions under different standard values. Specifically, the manner of the step B includes:

In this embodiment, different standard values corresponding to different dimension information are different, and the first standard value and the second standard value corresponding to each dimension information may be set according to actual conditions. Optionally, when the dimension information is performance information, If the performance information is less than the standard value of 30,000, the conclusion of the downgrade is mapped, and the case where the performance information is greater than 50,000 is mapped to the conclusion of the upgrade, and the performance information is between 30,000 and 50,000. The conclusion of the maintenance level is mapped; when the dimension information is KPI information, the case where the KPI information is less than the standard value of 0.6 is mapped, and the reduced conclusion is mapped. If the KPI information is greater than the standard value of 0.8, the upgraded conclusion is mapped. When the KPI information is between 0.6 and 0.8, the conclusion of maintaining the level is mapped; the mapping of the age information is the same as above, and will not be described here.

After mapping each dimension information to different standard values, the conclusion that each dimension information is mapped under different standard values is stored in the database as a screening condition in the assessment rules, and subsequently, the dimension of the assessment personnel is required. When the information is assessed, the screening conditions stored in the database can be used for assessment.

The following are the specific steps for realizing the assessment of business personnel in this embodiment:

In this embodiment, the triggering manner of the assessment instruction includes:

a. The user clicks the preset assessment control in the display interface of the assessment platform to trigger the assessment instruction;

b. The assessment platform starts the timer, and the timer triggers the assessment instruction when the assessment time point of the assessment period is reached.

After the assessment platform receives the assessment instruction, the pre-existing assessment rule is obtained from the database, and the assessment rule is the assessment rule stored in the above.

In this embodiment, after obtaining the pre-existing assessment rules from the database, the persons to be assessed and the various dimension information included in the personnel to be assessed are determined. Specifically, the steps of “determining the person to be assessed” include:

Step 1: Obtain each pre-stored dimension information included in the pre-existing assessment rule;

Step 2: comparing each pre-stored dimension information with dimension information of all personnel in the database to determine whether a person lacks pre-stored dimension information included in the pre-existing assessment rule;

Step 3: If any person lacks any dimension information, the person is excluded to select the person who contains all the dimension information, and the selected person is regarded as the person to be assessed.

In this embodiment, it is equivalent to screening all the persons in the database according to the pre-stored dimension information included in the pre-stored assessment rule, and filtering out the personnel including all the dimension information as the person to be assessed.

The pre-existing assessment rules are assessment rules corresponding to various dimensional information such as performance information, KPI information, and age information. Therefore, the pre-existing dimension information included in each pre-existing assessment specification includes performance information, KPI information, and age information. When determining the assessor, first obtain the information of each dimension in the pre-existing assessment rule, and then screen all the personnel in the database according to the various dimension information included in the pre-existing assessment rule, and specifically filter the performance information: KPI The information and the age information are compared with the dimensional information of all the personnel in the database to determine whether any personnel lack the above-mentioned various dimensional information. If any of the above-mentioned dimensional information is missing, the dimensional information of the person is incomplete, Improve the accuracy of the assessment, eliminate the personnel, to achieve the screening of personnel, and then screen out the personnel who contain the above various dimensions, and include the personnel with the above various dimensions as the personnel who meet the assessment requirements, and treat Appraisers.

After determining the personnel to be determined, each dimension information included in the person to be assessed, each dimension information, and the performance information, KPI information, and age information mentioned above are further determined.

After determining the dimension information included in the personnel to be assessed and the personnel to be assessed, the screening conditions corresponding to each dimension information are extracted in the pre-existing assessment rules, and the screening conditions of each dimension information are:

When the dimension information of the assessor is less than the first standard value, the assessment conclusion corresponding to the dimension information is a downgrade;

When the dimension information of the assessor is greater than the second standard value, the assessment conclusion corresponding to the dimension information is an upgrade;

When the dimension information of the assessor is between the first and second standard values, the assessment conclusion corresponding to the dimension information is maintained.

Therefore, after extracting the evaluation conditions of each dimension information, the extracted screening conditions are used to analyze the dimension information corresponding to the examinee to determine the assessment result of the candidate to be assessed. Specifically, referring to FIG. 3, the step S40 includes:

Step S41, determining dimension information included in each filter condition and each standard value corresponding to the dimension information, and comparing each standard value corresponding to the dimension information in each filter condition with an actual value of each dimension information of the assessor;

Step S42, determining, according to the comparison result, that the actual value of each dimension information of the assessor is located in a range of standard values in the corresponding screening condition;

Step S43, determining an assessment result of each dimension information according to a range of standard values in which the actual value of each dimension information is located in the screening condition;

In step S44, the assessment result is determined based on the assessment conclusion of each dimension information.

In this embodiment, the assessment results include upgrade, reduction, maintenance level, and elimination.

After the screening condition is obtained, the dimension information included in each filter condition and each standard value corresponding to the dimension information are determined. For example, the dimension information included in the filter condition is performance information, and the standard value corresponding to the dimension information is 30,000 and 50,000. After determining the dimension information included in each filter condition and each standard value corresponding to the dimension information, comparing each standard value corresponding to the dimension information in each filter condition with the actual value of each dimension information of the assessor, for example, the performance The two standard values of information 30,000 and 50,000 are compared with the actual value of the dimension information of the assessor to determine, according to the comparison result, that the actual value of the dimension information of the assessor is within a range of standard values in the corresponding screening condition, for example, current The performance information of the appraisers is 20,000. Since the current performance information is less than the first standard value of 30,000, the actual value of the appraisers' performance information can be determined to be less than the first standard value in the corresponding screening conditions; if the performance information is 9 10,000, because the current performance information is greater than the second standard value of 50,000, it can be determined that the actual value of the performance information of the assessor is greater than the second standard value in the corresponding screening conditions, if the performance information is 40,000, due to the current performance information Between 30,000 and 50,000, the actual value of the performance information of the assessor can be determined in the corresponding screening conditions. A first standard and the second standard value between a value. After determining the assessment conclusions of each dimension information, the assessment results are determined based on the assessment conclusions of the various dimensional information.

In this embodiment, when the dimension information includes only one, the corresponding screening result can be obtained through the screening condition corresponding to the dimension information, and finally the assessment result is the assessment result.

Further, when the dimension information includes multiple, each dimension information corresponds to one screening condition, and the final evaluation conclusion includes a plurality of assessment results, and then the assessment result of the assessment personnel is determined according to each assessment conclusion. Therefore, in this embodiment, The implementation of step S44 includes:

1) Method 1, referring to FIG. 4, the step S44 includes:

Step S441, determining a priority of each dimension information;

In step S442, the assessment result corresponding to the dimension information with the highest priority is used as the assessment result of the person to be assessed.

That is, in the case that the evaluation result includes multiple, the priority corresponding to each dimension information is determined first. In this embodiment, the priority of the dimension information may be set according to actual needs, for example, setting the performance information with the highest priority, or setting the KPI. The information has the highest priority. After determining the priority of each dimension information, the assessment result corresponding to the dimension information with the highest priority is used as the assessment result of the person to be assessed.

2) Method 2, referring to FIG. 5, the step S44 further includes:

Step S443, the number of dimensional information with the same statistical evaluation conclusion;

Step S444, calculating the number of dimension information with the same assessment conclusion, and the proportion corresponding to the total number of dimension information;

Step S445, if the ratio is greater than a preset ratio, the assessment conclusion is used as an assessment result of the assessment personnel.

After obtaining the assessment conclusions of each dimension information, the information of each dimension with the same assessment conclusion is classified into one category, and the dimension information of the assessment conclusion is upgraded into one category, and the dimension information of the assessment conclusion is maintained as one class. The dimension information of the downgraded assessment is classified into one category. After the information of each dimension is classified, the number of dimensional information is superimposed in each class to realize the statistics of the number of dimensional information. After counting the number of dimension information with the same assessment conclusion, the number of dimension information with the same assessment conclusion is divided by the total number of dimension information, and the ratio is compared with the preset ratio, if the ratio is greater than The preset ratio is used as the assessment result of the assessment personnel.

In this embodiment, the preset ratio setting may be set to 50%, or 60%, which is not limited, and is set according to actual conditions. The following is exemplified by setting the preset ratio to 50%.

That is, when the dimension information is performance information, KPI information, and age information, if the evaluation result of the performance information is upgrade, the evaluation result of the KPI information is upgraded, and the assessment result of the age information is maintained, at this time, the assessment is performed. The conclusion is that the upgraded dimension information is two. When the total number of dimension information is three, the number of dimension information with the same assessment conclusion, the proportion corresponding to the total number of dimension information is greater than 50%. At this time, the upgrade can be used as The assessment results of the appraisers.

Further, the method further includes:

When the assessment conclusions of all dimensional information are downgraded, the assessment results of the personnel are set to be eliminated.

That is, when the performance information, the KPI information, and the age information are all downgraded, at this time, the evaluation result of the personnel is set to be eliminated.

Further, a second embodiment of the method for assessing the business personnel of the present application is proposed based on the first embodiment.

The difference between the second embodiment of the service personnel assessment method and the first embodiment of the service personnel assessment method is that, referring to FIG. 6, the method further includes:

Step S50, when receiving the adjustment instruction of the assessment rule, determining the dimension information to be adjusted based on the dimension information identifier carried by the adjustment instruction;

In step S60, in the dimension information to be adjusted, a standard value setting window of the dimension information is popped up to obtain a standard value input by the user;

Step S70: Update the screening condition in the assessment rule based on the received standard value.

In this embodiment, the step S50 to the step S70 may occur before the step S10, or may occur after the step S40, and the specific order is not limited.

In this embodiment, in the display interface of the evaluation platform, when the control of clicking or touching the preset area is detected, the selection interface of the dimension information is first popped up, and the adjustment instruction is triggered based on the dimension information selected by the selection interface. When the assessment platform receives the adjustment instruction of the assessment rule, the dimension information to be adjusted is determined according to the dimension information identifier carried by the adjustment instruction, and the dimension information identifier carried by the adjustment instruction is the dimension information to be adjusted, and the dimension information to be adjusted is determined. After the dimension information, the standard value setting window of the dimension information is popped up to obtain a standard value set by the user based on the setting window, and after receiving the standard value input by the user, updating the dimension information based on the received standard value. The screening criteria in the assessment rules. Subsequently, the business personnel are evaluated based on the updated screening conditions.

In this embodiment, the assessment rules of the dimension information may be adjusted according to actual needs, so as to evaluate the business personnel according to the adjusted assessment rules, thereby improving the flexibility of the assessment of the business personnel.

In addition, the embodiment of the present application further provides a computer readable storage medium, where the computer readable storage medium stores a business personnel assessment program, and when the business personnel assessment program is executed by the processor, the following operations are implemented:

Further, when the step of obtaining the pre-existing evaluation rule is obtained from the database when the assessment instruction is received, when the business personnel assessment program is executed by the processor, the following operations are also implemented:

Further, when the business personnel assessment program is executed by the processor, an operation of mapping different conclusions for each dimension information under different standard values is also implemented:

Further, when the business personnel assessment program is executed by the processor, the operation of the person to be assessed is also determined:

Further, when the service personnel assessment program is executed by the processor, the selected screening conditions are also used, and the dimension information corresponding to the assessment personnel is analyzed to determine the operation result of the assessment result of the candidate to be assessed:

Further, when the dimension information in the to-be-evaluated person includes multiple, and the evaluation result also includes multiple, when the business personnel assessment program is executed by the processor, the operation of determining the assessment result based on the assessment conclusion of each dimension information is also implemented. :

Determine the priority of each dimension information;

Further, when the business personnel assessment program is executed by the processor, the following operations are also implemented:

In the technical solution proposed by the embodiment, when the assessment instruction is received, the pre-existing assessment rule is obtained from the database, and then each dimension information included in the to-be-evaluated personnel and the to-be-evaluated personnel is determined, and each dimension is extracted in the pre-existing assessment rule. The screening conditions corresponding to the information are finally analyzed by using the extracted screening conditions for the dimension information corresponding to each screening condition to determine the evaluation result of the person to be assessed. In the application, a set of assessment rules are compiled, and all the assessment personnel are uniformly evaluated through the assessment rules, and the dimension information in the assessment personnel is specifically evaluated through the screening conditions in the assessment rules to determine the assessment results of the assessment personnel. Because the assessment of the assessment personnel is unified, the evaluation efficiency of the business personnel is improved compared with the manual assessment method.

It is to be understood that the term "comprises", "comprising", or any other variants thereof, is intended to encompass a non-exclusive inclusion, such that a process, method, article, or device comprising a series of elements includes those elements. It also includes other elements not explicitly listed, or elements that are inherent to such a process, method, article, or device. An element that is defined by the phrase "comprising a ..." does not exclude the presence of additional equivalent elements in the process, method, item, or device that comprises the element.

The serial numbers of the embodiments of the present application are merely for the description, and do not represent the advantages and disadvantages of the embodiments.

Through the description of the above embodiments, those skilled in the art can clearly understand that the foregoing embodiment method can be implemented by means of software plus a necessary general hardware platform, and of course, can also be through hardware, but in many cases, the former is better. Implementation. Based on such understanding, the technical solution of the present application, which is essential or contributes to the prior art, may be embodied in the form of a software product stored in a storage medium (such as ROM/RAM, disk, The optical disc includes a number of instructions for causing a terminal device (which may be a mobile phone, a computer, a server, an air conditioner, or a network device, etc.) to perform the methods described in various embodiments of the present application.

The above is only a preferred embodiment of the present application, and thus does not limit the scope of the patent application, and the equivalent structure or equivalent process transformation made by the specification and the drawings of the present application, or directly or indirectly applied to other related technical fields. The same is included in the scope of patent protection of this application.

Claims

A method for assessing a business person, characterized in that the method for assessing the business person includes:

When receiving the assessment instruction, the pre-existing assessment rules are obtained from the database;

Determining the information of each dimension included in the personnel to be assessed and the personnel to be assessed;

Extracting, in the pre-existing assessment rule, a screening condition corresponding to each dimension information;

The extracted screening conditions are used to analyze the dimensional information corresponding to the assessing personnel to determine the assessment result of the person to be assessed.
The method for assessing a service personnel according to claim 1, wherein before the step of obtaining the pre-existing assessment rule from the database, the method includes:

Pre-store each dimension information and set different standard values for each dimension information;

Different conclusions are mapped for each dimension information under different standard values;

The conclusion that each dimension information is mapped out in different standard values is stored in the database as a screening condition for each dimension information in the assessment rule.
The method for assessing business personnel according to claim 2, wherein the manner in which each dimension information maps different conclusions under different standard values comprises:

For the case where the dimension information is smaller than the first standard value, the conclusion of the degradation is mapped;

For the case where the dimension information is greater than the second standard value, the conclusion of the upgrade is mapped;

For the case where the dimension information is between the first standard value and the second standard value, the conclusion of maintaining the level is mapped, and the first standard value is smaller than the second standard value.
The method for assessing a business person according to claim 1, wherein the step of determining the person to be assessed comprises:

Obtaining each pre-stored dimension information included in the pre-existing assessment rule;

Comparing each pre-stored dimension information with dimension information of all persons in the database to determine whether a person lacks pre-stored dimension information included in the pre-existing assessment rule;

If a person lacks any dimension information, the person is removed to select the person who contains all the dimension information, and the selected person is regarded as the person to be assessed.
The method for assessing a service personnel according to claim 1, wherein the step of analyzing the dimension information corresponding to the examinee by using the extracted screening conditions to determine the assessment result of the candidate to be assessed includes:

Determining the dimension information included in each filter condition and each standard value corresponding to the dimension information, and comparing each standard value corresponding to the dimension information in each filter condition with the actual value of each dimension information of the assessor;

Determining, according to the comparison result, that the actual value of each dimension information of the assessor is in a range of standard values in the corresponding screening condition;

Determining the assessment conclusion of each dimension information according to the range of standard values in the screening conditions according to the actual value of each dimension information;

The assessment results are determined based on the assessment conclusions of each dimension information.
The method for assessing a business person according to claim 5, wherein when the dimension information in the person to be assessed includes a plurality of, and the evaluation result also includes a plurality of, the assessment result based on each dimension information determines the assessment result. The steps include:

Determine the priority of each dimension information;

The assessment conclusion corresponding to the dimension information with the highest priority is taken as the assessment result of the personnel to be assessed.
The method for assessing a business person according to claim 5, wherein when the dimension information in the person to be assessed includes a plurality of, and the evaluation result also includes a plurality of, the assessment result based on each dimension information determines the assessment result. The steps include:

The number of dimensional information with the same statistical assessment conclusion;

Calculating the number of dimensional information with the same assessment conclusion, which is the proportion of the total number of dimensional information;

If the ratio is greater than a preset ratio, the assessment result is used as an assessment result of the assessment personnel.
The method for assessing a service personnel according to claim 1, wherein the method further comprises:

When receiving the adjustment instruction of the assessment rule, determining the dimension information to be adjusted based on the dimension information identifier carried by the adjustment instruction;

In the dimension information to be adjusted, a standard value setting window of the dimension information is popped up to obtain a standard value input by the user;

The screening criteria in the assessment rules are updated based on the received standard values.
The method for assessing a business person according to claim 2, wherein the method further comprises:

When receiving the adjustment instruction of the assessment rule, determining the dimension information to be adjusted based on the dimension information identifier carried by the adjustment instruction;

In the dimension information to be adjusted, a standard value setting window of the dimension information is popped up to obtain a standard value input by the user;

The screening criteria in the assessment rules are updated based on the received standard values.
The method for assessing a business person according to claim 3, wherein the method further comprises:

When receiving the adjustment instruction of the assessment rule, determining the dimension information to be adjusted based on the dimension information identifier carried by the adjustment instruction;

In the dimension information to be adjusted, a standard value setting window of the dimension information is popped up to obtain a standard value input by the user;

The screening criteria in the assessment rules are updated based on the received standard values.
The method for assessing a business person according to claim 4, wherein the method further comprises:

When receiving the adjustment instruction of the assessment rule, determining the dimension information to be adjusted based on the dimension information identifier carried by the adjustment instruction;

In the dimension information to be adjusted, a standard value setting window of the dimension information is popped up to obtain a standard value input by the user;

The screening criteria in the assessment rules are updated based on the received standard values.
The method for assessing a business person according to claim 5, wherein the method further comprises:

When receiving the adjustment instruction of the assessment rule, determining the dimension information to be adjusted based on the dimension information identifier carried by the adjustment instruction;

In the dimension information to be adjusted, a standard value setting window of the dimension information is popped up to obtain a standard value input by the user;

The screening criteria in the assessment rules are updated based on the received standard values.
The method for assessing a business person according to claim 6, wherein the method further comprises:

When receiving the adjustment instruction of the assessment rule, determining the dimension information to be adjusted based on the dimension information identifier carried by the adjustment instruction;

In the dimension information to be adjusted, a standard value setting window of the dimension information is popped up to obtain a standard value input by the user;

The screening criteria in the assessment rules are updated based on the received standard values.
The method for assessing a business person according to claim 7, wherein the method further comprises:

When receiving the adjustment instruction of the assessment rule, determining the dimension information to be adjusted based on the dimension information identifier carried by the adjustment instruction;

In the dimension information to be adjusted, a standard value setting window of the dimension information is popped up to obtain a standard value input by the user;

The screening criteria in the assessment rules are updated based on the received standard values.
An assessment platform, wherein the assessment platform comprises a memory, a processor, and a business personnel assessment program stored on the memory and operable on the processor, wherein the business personnel assessment program is processed The step of implementing the business person assessment method according to claim 1 when the device is executed.
A computer readable storage medium, wherein the computer readable storage medium stores a business personnel assessment program, and the business personnel assessment program is executed by the processor to implement the business personnel assessment method according to claim 1. A step of.