WO2019023983A1

WO2019023983A1 - Voice interaction method and terminal for cash register

Info

Publication number: WO2019023983A1
Application number: PCT/CN2017/095620
Authority: WO
Inventors: 王丰; 苏龙
Original assignee: 福建联迪商用设备有限公司
Priority date: 2017-08-02
Filing date: 2017-08-02
Publication date: 2019-02-07
Also published as: CN107636755A

Abstract

A voice interaction method and terminal for a cash register. The method comprises: displaying a preset advertisement slogan on a customer display screen of a cash register (S1); acquiring voice information inputted by a user (S2); determining whether a text corresponding to the voice information matches the advertisement slogan, and if so, offering a certain discount on a product corresponding to the advertisement slogan (S3). The method enables voice interaction with a cash register and draws more attention from customers by means of voice input to achieve the purpose of broadcasting displayed information on a customer display screen, such that the information is communicated more easily, the interaction is enhanced, and the user endorses a product by reading aloud an advertisement slogan, thus increasing the loyalty and affinity to the product.

Description

Description: The invention relates to a cash register voice interaction method and terminal

[0001] The present invention relates to the field of multimedia technologies, and in particular, to a cash register voice interaction method and a terminal.

Background technique

[0002] With the advancement of technology, modern cash registers have hardware such as microphones, speakers, wifi, etc. It has become a common phenomenon to play advertisements on cash registers. The advertisements on the cash register are closer to the consumers, and the more accurate targeting of the consumer groups is a very good means of marketing advertising. At present, most of the cash register advertisements on the market use the form of print advertising to promote the products, and the advertisement method lacks interaction, and the consumers forget and forget.

technical problem

The technical problem to be solved by the present invention is: The present invention provides a highly interactive cash register voice interaction method and terminal.

Problem solution

Technical solution

[0004] In order to solve the above technical problem, the present invention provides a cash register voice interaction method, which includes the following steps:

[0005] S1: displaying a preset slogan on the guest screen of the cash register;

[0006] S2: acquiring voice information input by the user;

[0007] S3: determining whether the text corresponding to the voice information matches the slogan, and if yes, giving a certain discount to the product corresponding to the slogan.

The present invention also provides a cash register voice interactive terminal, comprising a memory, a processor, and a computer program stored on the memory and operable on the processor, the processor executing the program, and implementing the following steps:

[0009] S1: displaying a preset slogan on the guest screen of the cash register;

[0010] S2: acquiring voice information input by the user;

[0011] S3: determining whether the text corresponding to the voice information matches the slogan, and if yes, giving the A certain discount for the product corresponding to the slogan.

Advantageous effects of the invention

Beneficial effect

[0012] The beneficial effects of the present invention are:

[0013] The invention interacts with the cash register by means of voice, and improves a new voice interaction mode, and through the above voice input mode, the attention of more consumers can be attracted, and the information displayed on the guest display screen is displayed. The purpose of passing the hundred is to make the user more attractive and make the information more easily spread. The invention improves the interaction by the above method, and the user broadcasts the slogan by voice, endorsing the product, and improving the product. A sense of belonging and identity.

Brief description of the drawing

DRAWINGS

1 is a schematic diagram showing main steps of a method for voice interaction of a cash register according to an embodiment of the invention;

2 is a schematic structural diagram of a voice interactive terminal of a cash register according to an embodiment of the invention;

[0016] Description of the label:

[0017] 1. Memory; 2. Processor.

Detailed ways

[0018] Please refer to FIG. 1, the present invention provides a method for voice interaction of a cash register, comprising the following steps:

[0019] S1: displaying a preset slogan on the guest screen of the cash register;

[0020] S2: acquiring voice information input by the user;

[0021] S3: determining whether the text corresponding to the voice information matches the slogan, and if yes, giving a certain discount to the product corresponding to the slogan.

[0022] As can be seen from the above description, the present invention interacts with the cash register by voice, and improves a new voice interaction mode, and can attract more consumers' attention through the above voice input mode, and achieve display on the guest display screen. The purpose of the information is to make the user more attractive and to make the information more easily spread. The invention improves the interactivity through the above method, and the user broadcasts the slogan by voice, and endorses the product, thereby improving the Its sense of belonging and identity to the product. [0023] Further, the SI and the S2 further include:

[0024] The voice module of the cash register determines whether a voice acquisition command is received, and if yes, performs step S2, otherwise continues to wait.

[0025] It can be seen from the above description that the voice information input by the user can be accurately received by the above method, and the voice module is prevented from always acquiring the voice of the outside world, thereby reducing the workload of the voice module, thereby reducing energy loss.

[0026] Further, the S1 and S2 further include:

[0027] preset wake-up keywords for voice input;

[0028] When the text corresponding to the received voice information is the same as the wake-up keyword, step S2 is performed, otherwise, the waiting is continued.

[0029] As can be seen from the above description, by the above method, the degree of intelligence of the cash register receiving user voice information is realized, the processing of unnecessary voice data is reduced, and the data processing efficiency is improved.

[0030] Further, before the S2, the method further includes:

[0031] The cash register reminds the user to input voice information by means of voice broadcast or text display.

[0032] As can be seen from the above description, by the above method, the user can intelligently remind the user of the voice information that needs to be input.

, to improve the interaction between the cash register and the user.

[0033] Further, the method for voice interaction of a cash register includes:

[0034] converting the voice information into corresponding text.

[0035] As can be seen from the above description, by converting the voice information into corresponding characters, and subsequently matching them with the slogan, the matching efficiency can be improved by directly matching the characters by means of words instead of using voice.

[0036] Further, before the "converting the voice information into a corresponding text", the method further includes:

[0037] The speech information is filtered by wavelet transform, and then enhanced by speech enhancement technology.

[0038] As can be seen from the above description, by the above method, the accuracy of voice conversion to text can be improved, thereby ensuring normal operation of subsequent matching.

[0039] Further, the method for voice interaction of a cash register includes:

[0040] preset a plurality of inter-segments;

[0041] counting the number of times each of the inter-segments obtain the offer, and obtaining the inter-segment with the highest number of offers; [0042] adjusting the slogan of the product and the display time of the corresponding advertisement information according to the period of the highest number of offers.

[0043] As can be seen from the above description, by the above method, the user can obtain the inter-segment period with the highest number of offers, thereby adjusting the slogan of the product and the display of the corresponding advertisement information, so that different product information is respectively in the The best daytime display is effective to make full use of the display resources of the guest display.

[0044] Further, the S3 is specifically:

[0045] acquiring a text corresponding to the voice information;

[0046] converting the text to obtain a first character string;

[0047] converting the slogan to obtain a second character string;

[0048] determining whether the first character string matches the second character string, and if so, giving a certain discount to the product corresponding to the slogan.

[0049] As can be seen from the above description, matching is performed by means of a character string, and the time required for matching is further shortened.

, improve the efficiency of data processing.

[0050] Further, "giving a certain discount to the product corresponding to the slogan" is specifically:

[0051] determining, by the order management module of the cash register, whether the user order includes the product;

[0052] If yes, the payment amount of the user order is reduced by a preset credit amount.

[0053] As can be seen from the above description, by the above method, the corresponding products purchased by the user can be quickly and accurately reduced, and the accuracy of the system operation is improved.

[0054] Further, "giving a certain discount to the product corresponding to the slogan" is specifically:

[0055] sending a link to the mobile terminal of the user, the link including coupon information, so that the next time the user purchases the product, the corresponding offer can be obtained through the coupon information.

[0056] As can be seen from the above description, by the above method, the cash register is used to transmit the preferential link to the user's mobile terminal, thereby further improving the interaction between the cash register and the user.

Referring to FIG. 2, a cash register voice interactive terminal provided by the present invention includes a memory 1, a processor 2, and a computer program stored on the memory 1 and operable on the processor 2, the processor 2 Execute the program to achieve the following steps:

[0058] S1: displaying a preset slogan on the guest screen of the cash register;

[0059] S2: acquiring voice information input by the user; [0060] S3: determining whether the text corresponding to the voice information matches the slogan, and if yes, giving a certain discount to the product corresponding to the slogan.

[0061] Further, the cash register voice interactive terminal, the S1 and S2 further include:

[0062] The voice module of the cash register determines whether a voice acquisition command is received, and if yes, performs steps

S2, otherwise continue to wait.

[0063] Further, the cash register voice interactive terminal, the S1 and S2 further include:

[0064] preset wake-up keywords for voice input;

[0065] When the text corresponding to the received voice information is the same as the wake-up keyword, step S2 is performed, otherwise, the waiting is continued.

[0066] Further, the cash register voice interactive terminal, before the S2, further includes:

[0067] The cash register reminds the user to input voice information by means of voice broadcast or text display.

[0068] Further, in the cash register voice interactive terminal, the step of the processor executing the program further includes:

[0069] converting the voice information into corresponding text.

[0070] Further, the above-mentioned cash register voice interactive terminal, before converting the voice information to the corresponding text, further includes:

[0071] The voice information is filtered by wavelet transform, and then enhanced by voice enhancement technology.

[0072] Further, in the cash register voice interactive terminal, the step of the processor executing the program 还 further includes:

[0073] preset a plurality of inter-segments;

[0074] counting the number of times each of the inter-segments obtain the offer, and obtaining the inter-segment with the highest number of offers;

[0075] adjusting the slogan of the product and the display of the corresponding advertisement information according to the period of the highest number of offers.

[0076] Further, in the above-mentioned cash register voice interactive terminal, the S3 is specifically:

[0077] acquiring a text corresponding to the voice information;

[0078] converting the text to obtain a first character string;

[0079] converting the slogan to obtain a second character string; [0080] determining whether the first character string matches the second character string, and if yes, giving a certain discount to the product corresponding to the slogan.

[0081] Further, the above-mentioned cash register voice interactive terminal, "giving a certain discount to the product corresponding to the slogan" is specifically:

[0082] determining, by the order management module of the cash register, whether the user order includes the product;

[0083] If yes, the payment amount of the user order is reduced by a preset credit amount.

[0084] Further, the above-mentioned cash register voice interactive terminal, "giving a certain discount to the product corresponding to the slogan" is specifically:

[0085] sending a link to the mobile terminal of the user, the link including coupon information, so that the next time the user purchases the product, the corresponding offer can be obtained through the coupon information.

[0086]

Referring to FIG. 1, the first embodiment of the present invention is:

[0088] The present invention provides a cash register voice interaction method, including the following steps:

[0089] S1: displaying a preset slogan on the guest screen of the cash register;

[0090] The S1 and S2 further include:

[0091] The voice module of the cash register determines whether a voice acquisition command is received, and if yes, performs steps

S2, otherwise continue to wait.

[0092] S2: acquiring voice information input by the user;

[0093] Before the S2, the method further includes:

[0094] The cash register reminds the user to input voice information by means of voice broadcast or text display.

[0095] S3: determining whether the text corresponding to the voice information matches the slogan, and if yes, giving a certain discount to the product corresponding to the slogan.

[0096] As can be seen from the above description, the present invention interacts with the cash register by voice, and improves a new voice interaction mode, and can attract more consumers' attention through the above voice input mode, and achieve display on the guest display screen. Information is used for a hundred purposes, making it easier for users to be attracted and making information more easily disseminated.

[0097]

[0098] Embodiment 2 of the present invention is: [0099] The present invention provides a cash register voice interaction method, including the following steps:

[0100] S1: displaying a preset slogan on the guest screen of the cash register;

[0101] The S1 and S2 further include:

[0102] preset a wake-up keyword for voice input;

[0103] When the text corresponding to the received voice information is the same as the wake-up keyword, step S2 is performed, otherwise, the waiting is continued.

[0104] S2: acquiring voice information input by the user;

[0105] Before the S2, the method further includes:

[0106] The cash register reminds the user to input voice information by means of voice broadcast or text display.

[0107] S3: determining whether the text corresponding to the voice information matches the slogan, and if yes, giving a certain discount to the product corresponding to the slogan;

[0108] after the S3, the method further includes:

[0109] preset a plurality of inter-segments;

[0110] Counting the number of times each of the inter-segments obtain the offer, and obtaining the inter-segment with the highest number of offers;

[0111] Adjusting the slogan of the product and the display of the corresponding advertisement information according to the period of the highest number of offers.

[0112] As can be seen from the above description, by the above method, the user can obtain the inter-segment period with the highest number of offers, thereby adjusting the slogan of the product and the display of the corresponding advertisement information, so that different product information is respectively in the The best daytime display is effective to make full use of the display resources of the guest display.

[0113]

[0114] Embodiment 3 of the present invention is:

[0115] The difference between the third embodiment and the first embodiment is that a cash register voice interaction method, before the S3, further includes:

[0116] The voice information is filtered by wavelet transform, and then enhanced by voice enhancement technology to obtain processed voice information.

[0117] converting the processed voice information into a corresponding text;

[0118] converting the text to obtain a first character string;

[0119] converting the slogan to obtain a second character string; [0120] determining whether the first character string matches the second character string, and if yes, giving a certain discount to the product corresponding to the slogan.

[0121] "Give a certain discount to the product corresponding to the slogan" specifically:

[0122] determining, by the order management module of the cash register, whether the user order includes the product;

[0123] If yes, the payment amount of the user order is reduced by a preset credit amount.

[0124] "Give a certain discount to the product corresponding to the slogan" may also be:

[0125] sending a link to the mobile terminal of the user, the link including coupon information, so that the next time the user purchases the product, the corresponding offer can be obtained through the coupon information.

[0126] As can be seen from the above description, the matching is performed by means of a character string, the time required for matching is further shortened, the data processing efficiency is improved, and the preferential link is transmitted to the user's mobile terminal through the cash register, thereby further improving the cash register. Machine and user interaction.

[0127]

Referring to FIG. 2, Embodiment 4 of the present invention is:

[0129] The present invention provides a cash register voice interactive terminal, comprising a memory, a processor, and a computer program stored on the memory and operable on the processor, wherein the processor executes the program to implement The following steps:

[0130] S1: displaying a preset slogan on the guest screen of the cash register;

[0131] The S1 and S2 further include:

[0132] The voice module of the cash register determines whether a voice acquisition command is received, and if yes, performs steps

S2, otherwise continue to wait.

[0133] S2: acquiring voice information input by the user;

[0134] Before the S2, the method further includes:

[0135] The cash register reminds the user to input voice information by means of voice broadcast or text display.

[0136] S3: determining whether the text corresponding to the voice information matches the slogan, and if yes, giving a certain discount to the product corresponding to the slogan.

[0137]

[0138] Embodiment 5 of the present invention is:

[0139] The present invention provides a cash register voice interactive terminal, including a memory, a processor, and a memory And a computer program operable on the processor, wherein the processor executes the program to implement the following steps:

[0140] S1: displaying a preset slogan on the guest screen of the cash register;

[0141] The S1 and S2 further include:

[0142] preset wake-up keywords for voice input;

[0143] When the text corresponding to the received voice information is the same as the wake-up keyword, step S2 is performed, otherwise, the waiting is continued.

[0144] S2: acquiring voice information input by the user;

[0145] Before the S2, the method further includes:

[0146] The cash register reminds the user to input voice information by means of voice broadcast or text display.

[0147] S3: determining whether the text corresponding to the voice information matches the slogan, and if yes, giving a certain discount to the product corresponding to the slogan;

[0148] after the S3, the method further includes:

[0149] preset a plurality of inter-segments;

[0150] Counting the number of times each of the inter-segments obtains the offer, and obtaining the inter-segment with the highest number of offers;

[0151] adjusting the slogan of the product and the display of the corresponding advertisement information according to the period of the highest number of offers.

[0152]

[0153] Embodiment 6 of the present invention is:

[0154] The difference between the sixth embodiment and the fourth embodiment is that a cash register voice interactive terminal, before the processor executing step S3, further includes:

[0155] The voice information is filtered by wavelet transform, and then enhanced by voice enhancement technology to obtain processed voice information.

[0156] converting the processed voice information into a corresponding text;

[0157] converting the text to obtain a first character string;

[0158] converting the slogan to obtain a second character string;

[0159] determining whether the first character string matches the second character string, and if yes, giving a certain discount to the product corresponding to the slogan. [0160] "Give a certain discount to the product corresponding to the slogan" specifically:

[0161] determining, by the order management module of the cash register, whether the user order includes the product;

[0162] If yes, the payment amount of the user order is reduced by a preset credit amount.

[0163] "Giving a certain discount to the product corresponding to the slogan" may also be:

[0164] sending a link to the mobile terminal of the user, the link including coupon information, so that the next time the user purchases the product, the corresponding offer can be obtained through the coupon information.

[0165]

[0166] Embodiment 7 of the present invention is:

[0167] Displaying a preset slogan on the guest screen of the cash register (the slogan setting method: 1. inputting to the cash register touch screen, or speaking the advertisement word to the cash register, the cash register automatically converts the voice The text is entered into the cash register, so that it is displayed on the guest screen).

[0168] The customer stands in front of the cash register, triggers the cash register to start receiving the words spoken by the customer, and triggers one way: Click the "Start Talk" button on the "Customer Screen" to put the cash register in the receiving voice state. Trigger mode 2: No need to touch the cash register, directly say "wake-up keyword", wake up the cash register in the standby state to enter the receiving voice state.

[0169] The cash register is in a state of receiving a voice, prompting the customer. The prompt mode can be "displaying customer voice" on the guest screen, or playing a voice: "The cash register is listening to your heart".

[0170] The customer speaks the slogan specified by the merchant to the cash register, and the slogan is displayed on the guest display screen, and the customer repeats.

[0171] The cash register automatically performs voice recognition after receiving the words spoken by the customer, and converts the voice of the customer into a text string.

[0172] The converted character string is compared with the slogan string corresponding to the advertisement.

[0173] It is determined that the customer has said that the slogan is the cashier opportunity to automatically deduct a certain amount from the current user's order.

[0174]

[0175] In summary, the present invention interacts with the cash register by voice, and improves a new voice interaction mode, and can attract more consumers' attention through the above voice input mode, and achieve display on the guest display screen. The purpose of the information is to make the user more attractive and to make the information more easily spread. The invention improves the interactivity through the above method, and the user broadcasts the slogan through the voice as a product. Doing endorsements has improved their sense of belonging and identity to products.

Claims

Claim

A cash register voice interaction method, characterized in that the method comprises the following steps:

S1: displaying a preset slogan on the guest screen of the cash register;

S2: obtaining voice information input by the user;

S3: determining whether the text corresponding to the voice information matches the slogan, and if yes, giving a certain discount to the product corresponding to the slogan.

A cash register voice interaction method according to claim 1, wherein said s

Between 1 and S2 also includes:

The voice module of the cash register determines whether a voice acquisition command is received, and if yes, performs step S2, otherwise continues to wait.

A cash register voice interaction method according to claim 1, wherein said S

Between 1 and S2 also includes:

The wake-up keyword of the preset voice input;

When the text corresponding to the received voice information is the same as the wake-up keyword, step S2 is performed, otherwise it continues to wait.

The cash register voice interaction method according to claim 1, wherein before the S 2, the method further comprises:

The cash register reminds the user to input voice information by means of voice broadcast or text display. The cash register voice interaction method according to claim 1, wherein the S 2 and the S3 further comprise:

Converting the voice information to a corresponding text.

A cash register voice interaction method according to claim 5, wherein the "converting the voice information into a corresponding text" further includes:

The speech information is filtered by wavelet transform, and then enhanced by speech enhancement technology.

The cash register voice interaction method according to claim 1, wherein the S3 further comprises:

Preset multiple segments; The number of times the discount is obtained for each inter-segment is obtained, and the inter-segment with the highest number of offers is obtained; and the slogan of the product and the display of the corresponding advertisement information are adjusted according to the period of the highest number of offers.

A cash register voice interaction method according to claim 1, wherein said s

3 is specifically:

Obtaining a text corresponding to the voice information;

Converting the text to obtain a first character string;

Converting the slogan to obtain a second string;

Determining whether the first character string matches the second character string, and if so, giving a certain discount to the product corresponding to the slogan.

The method for interacting with a cash register of a cash register according to claim 1 or 8, wherein the "giving a certain discount to the product corresponding to the slogan" is specifically:

The order management module of the cash register is used to determine whether the user order includes the product; if so, the payment amount of the user order is reduced by a preset credit amount.

Sending a link to the user's mobile terminal, the link including coupon information, so that the next time the user purchases the product, the corresponding offer can be obtained through the coupon information. A cash register voice interactive terminal includes a memory, a processor, and a computer program stored on the memory and operable on the processor, wherein the processor executes the program to implement the following steps:

S1: displaying a preset slogan on the guest screen of the cash register;

S2: obtaining voice information input by the user;

The cash register voice interactive terminal according to claim 11, wherein the S1 and S2 further comprise:

The voice module of the cash register determines whether a voice acquisition command is received, and if so, Go to step S2, otherwise continue to wait.

A cash register voice interactive terminal according to claim 11, wherein:

Between S1 and S2 also includes:

The wake-up keyword of the preset voice input;

The cash register voice interactive terminal according to claim 11, wherein the S2 before:

The cash register reminds the user to input voice information by means of voice broadcast or text display. A cash register voice interactive terminal according to claim 11, wherein: between S2 and S3:

Converting the voice information to a corresponding text.

A cash register voice interactive terminal according to claim 15, wherein before the "replacement of the voice information into a corresponding text", the method further comprises:

The cash register voice interactive terminal according to claim 11, wherein the S3 further comprises:

Preset multiple segments;

The number of times the discount is obtained for each inter-segment is obtained, and the inter-segment with the highest number of offers is obtained; and the slogan of the product and the display of the corresponding advertisement information are adjusted according to the period of the highest number of offers.

The cash register voice interactive terminal according to claim 11, wherein the S3 is specifically:

Obtaining a text corresponding to the voice information;

Converting the text to obtain a first character string;

Converting the slogan to obtain a second string;

Determining whether the first character string matches the second character string, and if yes, giving the A certain discount for the product corresponding to the slogan.

[Claim 19] A cash register voice interactive terminal according to claim 11 or 18, wherein

"Specifying a certain discount for the product corresponding to the slogan" is specifically: determining whether the user order includes the product by using the order management module of the cash register; if yes, reducing the payment amount of the user order by a preset preferential amount .

[Claim 20] A cash register voice interactive terminal according to claim 11 or 18, wherein

The "giving a certain discount to the product corresponding to the slogan" is specifically: sending a link to the mobile terminal of the user, the link including coupon information, so that the user purchases the product next time, through the coupon information Ability to get the corresponding offer.