WO2019021791A1 - Stocker, stocker management device, and information management method - Google Patents
Stocker, stocker management device, and information management method Download PDFInfo
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- WO2019021791A1 WO2019021791A1 PCT/JP2018/025818 JP2018025818W WO2019021791A1 WO 2019021791 A1 WO2019021791 A1 WO 2019021791A1 JP 2018025818 W JP2018025818 W JP 2018025818W WO 2019021791 A1 WO2019021791 A1 WO 2019021791A1
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- Prior art keywords
- delivery
- door
- article
- storage
- stocker
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- A—HUMAN NECESSITIES
- A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
- A47G—HOUSEHOLD OR TABLE EQUIPMENT
- A47G29/00—Supports, holders, or containers for household use, not provided for in groups A47G1/00-A47G27/00 or A47G33/00
- A47G29/12—Mail or newspaper receptacles, e.g. letter-boxes; Openings in doors or the like for delivering mail or newspapers
- A47G29/122—Parts, details, or accessories, e.g. signalling devices, lamps, devices for leaving messages
- A47G29/124—Appliances to prevent unauthorised removal of contents
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- B—PERFORMING OPERATIONS; TRANSPORTING
- B65—CONVEYING; PACKING; STORING; HANDLING THIN OR FILAMENTARY MATERIAL
- B65G—TRANSPORT OR STORAGE DEVICES, e.g. CONVEYORS FOR LOADING OR TIPPING, SHOP CONVEYOR SYSTEMS OR PNEUMATIC TUBE CONVEYORS
- B65G1/00—Storing articles, individually or in orderly arrangement, in warehouses or magazines
- B65G1/02—Storage devices
- B65G1/04—Storage devices mechanical
- B65G1/137—Storage devices mechanical with arrangements or automatic control means for selecting which articles are to be removed
Definitions
- the stocker of the present disclosure is a stocker including a delivery lockable lockable door, an article detection unit detecting presence / absence of an article in the delivery locker, and a door detection unit detecting an open / close state of the door;
- a storage unit for storing status information of the delivery storage and when an article is delivered into the delivery storage, the status information is changed from an empty state to a reception waiting state, and the door is unlocked and controlled.
- the presence or absence of the article in the delivery storage is determined in the door closed state after the closure is detected, and when it is determined that the article does not exist, the status information is changed to a vacant state, and when it is determined that the article exists.
- a summary of the present invention is to provide a management control unit capable of changing status information to a recovery waiting state.
- the sales management system 20 is a system managed by the store 21 (store 21A, store 21B), and includes a sales management device 22.
- the sales management device 22 exchanges information with the portable terminal 15 or the like of the purchaser 14 via the network 12 to provide the purchaser 14 with product information on the product.
- the sales management device 22 receives, for example, a product database (DB) including product information, a customer DB including information of a customer (purchaser 14), an inquiry number (order number) of a purchased product (product), and a product. Sales information including information of stocker 40 is stored.
- DB product database
- the display operation unit 42 is a touch panel disposed on the front of the stocker 40, and displays various information to the delivery person 19 and the purchaser 14 of the product and inputs various operations from the delivery person 19 and the purchaser 14 .
- the reading device 43 is a code reader that reads a code such as a password used by the purchaser 14 or the delivery person 19 to unlock the delivery storage 41.
- Control device 50 includes control unit 52, storage unit 53, and communication unit 58.
- the control unit 52 includes a CPU, a ROM, a RAM, and the like, and controls the entire apparatus.
- the storage unit 53 stores various application programs and various data files.
- the communication unit 58 communicates with an external device such as the stocker management device 30.
- the stocker management device 30 exchanges information with the stocker 40 and the sales management device 22 via the networks 12 and 13.
- the stocker management device 30 includes a control unit 32, a storage unit 33, and a communication unit 38.
- the control unit 32 is configured by a CPU, a ROM, a RAM, and the like, and controls the entire apparatus.
- the storage unit 33 stores various application programs and various data files.
- the communication unit 38 communicates with an external device such as the stocker 40.
- the storage unit 33 stores stocker information 34 and the like.
- the stocker information 34 is information including delivery-stock information similar to the delivery-stock information 54 of each stocker 40.
- the stocker management device 30 updates the in-stock information of each stocker 40 contained in the stocker information 34 by communicating with each stocker 40.
- the stocker management device 30 transmits a notification to the effect that there is no space to the sales management device 22 when there is no empty delivery container not determined as a delivery destination in the stocker 40 desired to be received.
- the sales management device 22 receives the notification that there is no space, the sales management device 22 sends a notification to that effect to the portable terminal 15 of the purchaser 14 to make the purchaser 14 change the desired stocker 40 or cancel the order.
- Accept When the sales management device 22 receives the number of the delivery storage 41 of the delivery destination from the stocker management device 30, it designates the stocker 40 of the delivery destination and the numbers of the delivery storage 41 and stores the goods in the storage member and delivers it. Delivery instruction is given to the delivery person 19.
- control unit 52 executes recovery processing (S140) and ends the delivery processing routine.
- recovery processing S140
- the control unit 52 determines an item in the delivery storage 41 based on the detection signal from the item sensor 46 It is determined whether there is any (S245). If the control unit 52 determines that there is no item in the delivery storage 41, it can determine that the purchaser 14 has received the item together with the containing member. Therefore, when the control unit 52 determines that there is no article in the delivery storage 41 in S245, the control unit 52 changes the status information of the delivery storage 41 to an empty state (S250), and ends the receiving processing routine.
- the control unit 52 changes the status information of the delivery storage 41 into a reception waiting state. (S265), and the receiving process routine is ended.
- the products from the store 21B that handle products other than fresh food products are delivered to the delivery storage 41 while being stored in the storage member 18 such as a cardboard box. Since the receiving member 18 does not need to be collected, the purchaser 14 receives the goods together with the receiving member 18 and is usually not determined to be an item after the door 44 is closed.
- the control unit 52 determines that the item has not been properly received, and puts the status information of the delivery storage 41 in the reception waiting state again. It is In addition, when the total period of waiting for receipt reaches the predetermined period determined for each product or each store 21 after being delivered to the delivery storage 41, the control unit 52 causes the status information of the delivery storage 41 to be in a retention state. change. When the status information is changed to the stagnation state, the stocker management device 30 transmits a notification to that effect to the sales management device 22. When the sales management device 22 receives the notification of the stagnation state, the sales management device 22 transmits the notification to that effect to the portable terminal 15 of the purchaser 14 or makes the delivery person 19 recover the goods from the stocker 40.
- control unit 52 waits for the collection to be completed (S330).
- S330 the control unit 52 determines the completion of recovery by closing the door 44 of each unlocked delivery container 41, or the completion of recovery because the door 44 is closed and there are no articles in the delivery container 41.
- the control unit 52 changes the status information of each delivery box 41 collected in the current process to a vacant state (S335), and ends the collection process.
- the storage member 17 of the store 21A can be properly recovered.
- the delivery person 19 who delivers the product also serves as the collection person, but the invention is not limited to this, and a collection person who is specialized in collection may perform collection.
- the present invention is not limited to one that accepts a collection instruction via the display operation unit 42, and if authentication of the collection person is performed, unlocking control is performed on the delivery storage 41 in the collection waiting state including the collection target items of the collection person. It may be something that can be recovered.
- the stocker management device 30 searches for a vacant delivery container having status information in a vacant state from the delivery container information of the stocker 40 included in the stocker information 34 and determines the delivery container 41 as a delivery destination. Not limited to this. For example, if the storage member 17 is recovered from the delivery storage 41 in the recovery waiting state before the delivery person 19 delivers the goods to the stocker 40 and carries out the delivery operation, the delivery storage 41 becomes empty, so that is overlooked The delivery storage 41 may be determined from the delivery storage 41 waiting for collection.
- control unit 52 of the control device 50 of the stocker 40 changes (updates) the status information of the in-stock information 54 in the in-delivery processing routine and the in-delivery processing routine.
- the control unit 32 of the stocker management device 30 may change the status information of the stocker information 34.
- the control unit 32 of the stocker management device 30 and the control unit 52 of the control device 50 of the stocker 40 may share update of status information.
- the stocker, stocker management device, and information management method of the present disclosure may be configured as follows.
- the management control unit may determine the presence or absence of an article in the delivery storage in the door closed state when a predetermined time has elapsed since the closing of the door is detected. .
- the stocker determines the presence or absence of an article immediately after the door is closed even if the door is repeatedly opened and closed, for example, when the recipient takes out the article in the delivery container in multiple times. It is possible to prevent an erroneous determination of the use status of the delivery stock. That is, the stocker can more appropriately manage the use condition of the delivery storage by determining the presence or absence of the article at an appropriate timing in the door closed state.
- the stocker management device includes a stocker having a lockable door, an article detection unit that detects presence or absence of an article in the locker, and a door detection unit that detects an open / close state of the door.
- Storage unit for managing status information of the delivery storage and when an article is delivered into the delivery storage, the status information is changed from an empty state to a reception waiting state, the door In the door closed state after the closing of the door is detected after the lock is controlled, the presence or absence of the article in the delivery storage is determined, and when it is determined that the article does not exist, the status information is changed to an empty state
- a management control unit capable of changing the status information to a recovery waiting state when it is determined that there is an article.
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- Engineering & Computer Science (AREA)
- Mechanical Engineering (AREA)
- Supports Or Holders For Household Use (AREA)
Abstract
A stocker including a delivery storehouse with a lockable door, wherein the stocker comprises: an article detection unit that detects the presence of an article in the delivery storehouse; a door detection unit that detects the opened-closed state of the door; a memory unit that stores information on the status of the delivery storehouse; and a management control unit that changes the status information from an empty state to a reception wait state when an article is delivered into the delivery storehouse, determines the presence of an article in the delivery storehouse in a door closed state after door closure has been detected after the door was unlocked, and then changes the status information to the empty state if an article is determined not to be present, whereas changes the status information to a collection wait state if an article is determined to be present.
Description
本明細書は、ストッカ、ストッカ管理装置および情報管理方法を開示する。
The present specification discloses a stocker, a stocker management device, and an information management method.
従来より、購入者が購入した商品を受け渡すための納品庫（ロッカルーム）を有する商品受渡用ロッカなどのストッカが知られている（例えば、特許文献１参照）。このストッカでは、各納品庫が空きか使用中かを示す使用状況と、空きの納品庫について納入の予約の有無を示す予約状況とを管理している。そして、購入者から注文を受け付けると、使用状況が空きであって予約のない納品庫の中から、商品の納入先の納品庫を設定して予約するものとしている。
BACKGROUND ART Conventionally, stockers such as product delivery lockers having a delivery storage (rocker room) for delivering products purchased by a purchaser have been known (see, for example, Patent Document 1). In this stocker, a usage status indicating whether each delivery storage is empty or in use, and a reservation status indicating whether or not there is a reservation for delivery for the empty storage inventory are managed. Then, when an order is received from the purchaser, the delivery storage of the delivery destination of the product is set and reserved from among the delivery storages whose use status is empty and there is no reservation.
ところで、このようなストッカを利用して購入者に受け渡される商品の中には、例えば保冷バッグに収容された生鮮食品などのように、専用の収容部材に収容された状態で納品庫に納入されるものがある。このような専用の収容部材は、購入者が納品庫から商品を取り出す際に回収する必要がある。また、ストッカ近辺に収容部材を回収するためのスペースを設けるよりも、商品を取り出した納品庫に収容部材が返却されることが望ましい。一方で、納品庫に収容部材などの回収対象物が返却されると、受取前の商品が納品庫内に収納されたままであるのか、回収対象物が納品庫内に収納されているのかを適切に判別するのが困難となる。
By the way, the goods delivered to the purchaser using such stockers are delivered to the delivery storage in a state of being contained in a dedicated containing member, for example, fresh food contained in a cold storage bag, etc. There is something to be done. Such a dedicated housing member needs to be collected when the purchaser takes out the goods from the delivery storage. Further, rather than providing a space for collecting the storage member in the vicinity of the stocker, it is desirable that the storage member be returned to the delivery storage from which the product is taken out. On the other hand, when the collection object such as the storage member is returned to the delivery storage, it is appropriate whether the product before receipt is still stored in the delivery storage or whether the collection target is stored in the delivery storage. It is difficult to determine the
本開示は、納品庫の使用状況をより適切に管理することを主目的とする。
The main purpose of the present disclosure is to manage the use status of the in-stock warehouse more appropriately.
本開示は、上述の主目的を達成するために以下の手段を採った。
The present disclosure takes the following measures in order to achieve the above-mentioned main objects.
本開示のストッカは、扉を施錠可能な納品庫を備えたストッカであって、前記納品庫内の物品の有無を検出する物品検出部と、前記扉の開閉状態を検出する扉検出部と、前記納品庫のステータス情報を記憶する記憶部と、前記納品庫内に物品が納入されると前記ステータス情報を空き状態から受取待ち状態に変更し、前記扉を解錠制御してから前記扉の閉鎖が検出された後の扉閉鎖状態において前記納品庫内の物品の有無を判定し、物品がないと判定した場合に前記ステータス情報を空き状態に変更し、物品があると判定した場合に前記ステータス情報を回収待ち状態に変更可能な管理制御部と、を備えることを要旨とする。
The stocker of the present disclosure is a stocker including a delivery lockable lockable door, an article detection unit detecting presence / absence of an article in the delivery locker, and a door detection unit detecting an open / close state of the door; A storage unit for storing status information of the delivery storage, and when an article is delivered into the delivery storage, the status information is changed from an empty state to a reception waiting state, and the door is unlocked and controlled. The presence or absence of the article in the delivery storage is determined in the door closed state after the closure is detected, and when it is determined that the article does not exist, the status information is changed to a vacant state, and when it is determined that the article exists. A summary of the present invention is to provide a management control unit capable of changing status information to a recovery waiting state.
本開示のストッカは、納品庫内に物品が納入されるとステータス情報を空き状態から受取待ち状態に変更し、扉を解錠制御してから扉の閉鎖が検出された後の扉閉鎖状態において納品庫内の物品の有無を判定し、物品がないと判定した場合にステータス情報を空き状態に変更し、物品があると判定した場合にステータス情報を回収待ち状態に変更可能である。ここで、扉が解錠制御されてから扉閉鎖状態となるまでの間に、受取者は扉を開いて物品を受け取ったと考えられるから、扉閉鎖状態で物品があると判定した場合に納品庫のステータス情報を回収待ち状態に変更することができる。このため、ストッカは、納品庫内に物品が納入されてから解錠制御されるまでと、解錠制御されてから扉が閉鎖された扉閉鎖状態とにおいて、物品検出部が納品庫内の物品を同様に検出していても、前者ではステータス情報を受取待ち状態とし、後者ではステータス情報を回収待ち状態として区別することができる。したがって、ストッカは、納品庫の使用状況をより適切に管理することができる。
The stocker of the present disclosure changes the status information from an empty state to a reception-waiting state when an article is delivered into the delivery storage, and performs the door unlocking control and then the door closing state after the door closing is detected. It is possible to determine the presence or absence of an article in the delivery storage and change the status information to an empty state when it is determined that there is no article, and change the status information to a collection waiting state when it is determined that there is an article. Here, since it is considered that the receiver opens the door and receives an article during the period from the door unlocking control to the door closing state, it is determined that the door closed state determines that the article is stored. The status information of can be changed to the collection waiting state. For this reason, in the stocker, the article detection unit is an article in the delivery storage in the door closing state in which the door is closed after the article is delivered in the delivery storage until the unlocking control is performed and In the former case, the status information can be in a reception waiting state, and in the latter, status information can be distinguished as a collection waiting state. Therefore, the stocker can manage the use situation of the in-stock warehouse more appropriately.
本開示の実施形態を図面を用いて説明する。図１はストッカシステム１０の構成の概略を示す構成図であり、図２は納品庫情報５４の一例を示す説明図である。
Embodiments of the present disclosure will be described using the drawings. FIG. 1 is a block diagram showing the outline of the configuration of the stocker system 10, and FIG. 2 is an explanatory view showing an example of the delivery stock information 54. As shown in FIG.
ストッカシステム１０は、図１に示すように、販売管理システム２０と、ストッカ４０と、ストッカ４０を管理するストッカ管理装置３０とを備える。販売管理システム２０と複数のストッカ４０（ストッカ４０Ａ，４０Ｂなど）とストッカ管理装置３０は、インターネットなどのネットワーク１２，１３に接続されている。
As shown in FIG. 1, the stocker system 10 includes a sales management system 20, a stocker 40, and a stocker management device 30 that manages the stocker 40. The sales management system 20, the plurality of stockers 40 ( stockers 40A, 40B, etc.) and the stocker management apparatus 30 are connected to networks 12, 13 such as the Internet.
販売管理システム２０は、店舗２１（店舗２１Ａ，店舗２１Ｂ）が管理するシステムであり、販売管理装置２２を備える。販売管理装置２２は、ネットワーク１２を介して、購入者１４の携帯端末１５などと情報のやりとりを行い、購入者１４に商品に関する商品情報を提供する。販売管理装置２２には、例えば、商品の情報を含む商品データベース（ＤＢ）や、顧客（購入者１４）の情報を含む顧客ＤＢ、購入品（商品）の問合せ番号（注文番号）や商品を受け取るストッカ４０の情報などを含む販売情報などが記憶されている。なお、購入者１４は、ストッカ４０から商品を受け取る際に、回収を要する収容部材１７（例えば保冷バッグなど）から取り出した商品を受け取る場合と、回収を要さない収容部材１８（例えば段ボール箱など）ごと商品を受け取る場合とがある。保冷バッグなどの収容部材１７は、例えば商品として生鮮食品などを扱う生鮮食品系の店舗２１Ａ（所定の事業者）により用いられ、店舗２１Ａに返却（回収）される必要がある。このため、収容部材１７には購入者１４に返却を依頼するメッセージが記載されたり、ストッカ４０で受取処理を行う際に後述する表示操作部４２に返却を依頼するメッセージが表示されたりする。また、段ボール箱などの収容部材１８は、例えば生鮮食品などを扱わない非生鮮食品系の店舗２１Ｂにより用いられ、店舗２１Ｂに返却される必要がなく、通常は購入者１４が商品を取り出した後に処分される。
The sales management system 20 is a system managed by the store 21 (store 21A, store 21B), and includes a sales management device 22. The sales management device 22 exchanges information with the portable terminal 15 or the like of the purchaser 14 via the network 12 to provide the purchaser 14 with product information on the product. The sales management device 22 receives, for example, a product database (DB) including product information, a customer DB including information of a customer (purchaser 14), an inquiry number (order number) of a purchased product (product), and a product. Sales information including information of stocker 40 is stored. In addition, when the purchaser 14 receives a product from the stocker 40, the purchaser 14 receives the product taken out of the storage member 17 (for example, a cold storage bag etc.) requiring recovery and the storage member 18 (for example a cardboard box etc.) There is a case to receive goods every). The housing member 17 such as a cold storage bag or the like needs to be returned (collected) to the store 21A, for example, by a fresh food-based store 21A (predetermined business operator) who handles fresh food as a product. Therefore, a message for requesting the purchaser 14 to return is described in the housing member 17, and a message for requesting the return to the display operation unit 42 described later is displayed when the stocker 40 performs a receiving process. In addition, the housing member 18 such as a cardboard box is used, for example, by a non-perishable food-based store 21B that does not handle fresh food and the like, and does not need to be returned to the store 21B. Be disposed of.
ストッカ４０は、店舗２１から配送された商品を購入者１４へ受け渡す際に用いられる。ストッカ４０は、オフィス、コンビニエンスストア、工場、駅、学校、マンションなど様々な場所に設置されている。このストッカ４０は、施錠可能な複数の納品庫４１を備える。各納品庫４１は、商品などの物品を収容可能な内部空間を有しており、前面の扉４４と、扉４４の施錠および解錠を行うロック機構４５と、納品庫４１内の物品の有無を検出する物品センサ４６と、扉４４の開閉を検出する開閉センサ４７とを備える。ストッカ４０は、納品庫４１のひとつに制御装置５０が収容されており、その扉４４には、表示操作部４２と、読取装置４３とが配設されている。表示操作部４２は、ストッカ４０の前面に配置されたタッチパネルであり、商品の配達者１９および購入者１４への各種情報の表示や、配達者１９および購入者１４からの各種操作の入力を行う。読取装置４３は、購入者１４や配達者１９などが納品庫４１の解錠に用いるパスワードなどのコードを読み取るコードリーダである。制御装置５０は、制御部５２と、記憶部５３と、通信部５８とを備える。制御部５２は、ＣＰＵ、ＲＯＭおよびＲＡＭなどにより構成され装置全体の制御を司る。記憶部５３は、各種アプリケーションプログラムや各種データファイルを記憶する。通信部５８は、ストッカ管理装置３０などの外部機器と通信を行う。
The stocker 40 is used when delivering the product delivered from the store 21 to the purchaser 14. The stocker 40 is installed in various places such as an office, a convenience store, a factory, a station, a school, and an apartment. The stocker 40 includes a plurality of lockable delivery containers 41. Each delivery storage 41 has an internal space capable of storing an article such as a product, and has the front door 44, a locking mechanism 45 for locking and unlocking the door 44, and the presence or absence of the articles in the delivery storage 41 And an open / close sensor 47 for detecting the opening / closing of the door 44. In the stocker 40, the control device 50 is accommodated in one of the delivery storages 41, and the display operation unit 42 and the reading device 43 are disposed on the door 44 thereof. The display operation unit 42 is a touch panel disposed on the front of the stocker 40, and displays various information to the delivery person 19 and the purchaser 14 of the product and inputs various operations from the delivery person 19 and the purchaser 14 . The reading device 43 is a code reader that reads a code such as a password used by the purchaser 14 or the delivery person 19 to unlock the delivery storage 41. Control device 50 includes control unit 52, storage unit 53, and communication unit 58. The control unit 52 includes a CPU, a ROM, a RAM, and the like, and controls the entire apparatus. The storage unit 53 stores various application programs and various data files. The communication unit 58 communicates with an external device such as the stocker management device 30.
制御装置５０の記憶部５３には、図２に示す納品庫情報５４などが記憶される。納品庫情報５４は、各納品庫４１の使用状態であるステータス情報や納品庫４１に商品を納入した店舗２１の種類の情報（納入店舗情報）などが納品庫番号に対応付けて記憶されている。ステータス情報には、例えば、空き状態、受取待ち状態、受取中状態、回収待ち状態、滞留状態などがある。空き状態は、納品庫４１に商品などが納品されておらず空いている状態である。受取待ち状態は、納品庫４１に商品が納品されて購入者１４による受け取りを待つ状態である。受取中状態は、購入者１４により納品庫４１内の商品の受取操作（処理）が行われている状態である。回収待ち状態は、商品が取り出されて納品庫４１内に戻された収容部材１７などの回収を待つ状態である。滞留状態は、商品毎や店舗２１（事業者）毎に定められた所定期間に亘って受取待ち状態が継続した状態である。また、図示は省略するが、納品庫情報５４には、ステータス情報や納入店舗情報の他、販売管理装置２２により設定される問合せ番号の情報、配達者１９が納品庫４１を解錠するための解錠コードの情報、購入者１４が納品庫４１から商品を受け取るためのパスワードの情報なども対応付けて登録されている。また、記憶部５３には、図示は省略するが、店舗２１毎や配達者１９毎に定められた認証コードの情報なども記憶されている。
The storage unit 53 of the control device 50 stores the delivery container information 54 and the like shown in FIG. In the delivery storage information 54, status information indicating the usage state of each delivery storage 41 and information (delivery store information) of the type of the store 21 delivering the goods to the delivery storage 41 are stored in association with the delivery storage number . The status information includes, for example, an idle state, a reception waiting state, a receiving state, a collection waiting state, and a stagnation state. The vacancy state is a state in which a product or the like has not been delivered to the delivery storage 41 and is in an idle state. The receipt waiting state is a state in which the goods are delivered to the delivery warehouse 41 and awaiting receipt by the purchaser 14. The receiving state is a state in which the purchaser 14 has performed an operation (processing) for receiving a product in the delivery storage 41. The collection waiting state is a state of waiting for collection of the storage member 17 or the like which has been taken out of the goods and returned into the delivery storage 41. The stagnation state is a state in which the waiting for reception state continues over a predetermined period defined for each product or each store 21 (business company). Although not shown, the delivery storage information 54 includes status information and delivery store information, as well as information on the inquiry number set by the sales management device 22, and for the delivery person 19 to unlock the delivery storage 41. Information of the unlocking code, information of a password for the purchaser 14 to receive the product from the delivery storage 41, and the like are also registered in association with each other. Further, although not shown, the storage unit 53 also stores information of an authentication code and the like defined for each store 21 and each delivery person 19.
ストッカ管理装置３０は、ネットワーク１２，１３を介してストッカ４０や販売管理装置２２と情報のやりとりを行う。ストッカ管理装置３０は、制御部３２と、記憶部３３と、通信部３８とを備える。制御部３２は、ＣＰＵ、ＲＯＭおよびＲＡＭなどにより構成され装置全体の制御を司る。記憶部３３は、各種アプリケーションプログラムや各種データファイルを記憶する。通信部３８は、ストッカ４０などの外部機器と通信を行う。記憶部３３には、ストッカ情報３４などが記憶されている。ストッカ情報３４は、各ストッカ４０の納品庫情報５４と同様の納品庫情報を含んだ情報である。ストッカ管理装置３０は、各ストッカ４０と通信することにより、ストッカ情報３４に含まれる各ストッカ４０の納品庫情報を更新する。
The stocker management device 30 exchanges information with the stocker 40 and the sales management device 22 via the networks 12 and 13. The stocker management device 30 includes a control unit 32, a storage unit 33, and a communication unit 38. The control unit 32 is configured by a CPU, a ROM, a RAM, and the like, and controls the entire apparatus. The storage unit 33 stores various application programs and various data files. The communication unit 38 communicates with an external device such as the stocker 40. The storage unit 33 stores stocker information 34 and the like. The stocker information 34 is information including delivery-stock information similar to the delivery-stock information 54 of each stocker 40. The stocker management device 30 updates the in-stock information of each stocker 40 contained in the stocker information 34 by communicating with each stocker 40.
こうして構成されたストッカシステム１０の動作を説明する。まず、購入者１４は、携帯端末１５などを操作して、販売管理装置２２から提供される商品情報から希望する商品を選択し、商品の受け取りを希望する受け取り希望のストッカ４０の情報などを入力することにより、商品の発注を行う。販売管理装置２２は、携帯端末１５などを介して購入者１４から商品の発注を受けると、購入者１４の情報や受け取り希望のストッカ４０の情報に商品の問合せ番号を付して販売情報として記憶すると共に、ストッカ管理装置３０へ送信する。ストッカ管理装置３０は、ストッカ情報３４に含まれる受け取り希望のストッカ４０の納品庫情報から、ステータス情報が空き状態の空き納品庫を検索すると共に検索した空き納品庫を確保して配送先の納品庫４１に決定する。そして、ストッカ管理装置３０は、配送先の納品庫４１の番号を販売管理装置２２に送信すると共に配送先の納品庫４１の番号と問合せ番号を受け取り希望のストッカ４０に送信する。ストッカ４０は、受信した問合せ番号を配送先の納品庫４１に対応付けて記憶部５３の納品庫情報５４に記憶する。なお、ストッカ管理装置３０は、受け取り希望のストッカ４０に、配送先に決定されていない空き納品庫がない場合には、空きがない旨の通知を販売管理装置２２に送信する。販売管理装置２２は、空きがない旨の通知を受信すると、購入者１４の携帯端末１５にその旨の通知を送信して、購入者１４に受け取り希望のストッカ４０を変更させたり、注文のキャンセルを受け付けたりする。販売管理装置２２は、ストッカ管理装置３０から配送先の納品庫４１の番号を受信すると、配送先のストッカ４０と納品庫４１の番号とを指定すると共に収容部材に商品を収容して配達するよう配達者１９に配送指示を行う。この配送指示に基づいて、配達者１９は、配送先のストッカ４０まで商品を配送して商品の納品作業を行う。また、後述するように、配達者はストッカ４０から収容部材１７や必要な商品の回収を行う。図３は、納品時処理ルーチンの一例を示すフローチャートである。この処理は、表示操作部４２に表示される図示しないメイン画面において、配達者用の処理の選択操作が行われたときに、制御装置５０の制御部５２により実行される。
The operation of the stocker system 10 thus configured will be described. First, the purchaser 14 operates the mobile terminal 15 or the like to select a desired product from the product information provided from the sales management device 22, and inputs information of the stocker 40 desired to receive the product desired to be received. To place an order for a product. When the sales management device 22 receives an order for a product from the purchaser 14 via the portable terminal 15 or the like, the sales management information 22 stores the information of the purchaser 14 and the information of the stocker 40 desired to be received with the product inquiry number. And to the stocker management device 30. The stocker management device 30 searches for a free delivery container having status information in an empty state from the delivery storage information of the desired stocker 40 contained in the stocker information 34 and secures the free delivery storage retrieved and delivers the delivery destination delivery container Decide to 41. Then, the stocker management device 30 transmits the number of the delivery container 41 of the delivery destination to the sales management device 22, and receives the number of the delivery container 41 of the delivery destination and the inquiry number and sends it to the desired stocker 40. The stocker 40 stores the received inquiry number in the in-stock information 54 of the storage unit 53 in association with the in-stock storage 41 of the delivery destination. In addition, the stocker management device 30 transmits a notification to the effect that there is no space to the sales management device 22 when there is no empty delivery container not determined as a delivery destination in the stocker 40 desired to be received. When the sales management device 22 receives the notification that there is no space, the sales management device 22 sends a notification to that effect to the portable terminal 15 of the purchaser 14 to make the purchaser 14 change the desired stocker 40 or cancel the order. Accept When the sales management device 22 receives the number of the delivery storage 41 of the delivery destination from the stocker management device 30, it designates the stocker 40 of the delivery destination and the numbers of the delivery storage 41 and stores the goods in the storage member and delivers it. Delivery instruction is given to the delivery person 19. Based on this delivery instruction, the delivery person 19 delivers the goods to the stocker 40 of the delivery destination and carries out the delivery work of the goods. Further, as described later, the delivery person recovers the housing member 17 and necessary goods from the stocker 40. FIG. 3 is a flowchart showing an example of the delivery process routine. This process is executed by the control unit 52 of the control device 50 when the selection operation of the process for the delivery person is performed on the main screen (not shown) displayed on the display operation unit 42.
図３の納品時処理ルーチンでは、制御装置５０の制御部５２は、まず、配達認証が完了するのを待つ（Ｓ１００）。Ｓ１００では、制御部５２は、配達者１９が表示操作部４２を介して認証コードを入力するのを待ち、入力された認証コードを記憶部５３に記憶された認証コードと照合することで配達認証を行う。勿論、制御部５２は、配達者１９が読取装置４３を介して読み取らせた認証コードを照合することで配達認証を行うものとしてもよい。制御部５２は、配達認証が完了すると、配達者１９に納品か回収かを選択させる図示しない処理選択画面を表示操作部４２に表示する（Ｓ１０５）。そして、制御部５２は、表示操作部４２からの入力に基づいて配達者１９により納品が選択されたか否かを判定する（Ｓ１１０）。制御部５２は、納品が選択されたと判定すると、納品対象の納品庫４１を解錠して扉４４を開放する（Ｓ１１５）。Ｓ１１５では、制御部５２は、配達者１９に表示操作部４２を介して入力させた問合せ番号を取得し、取得した問合せ番号に対応する納品対象の納品庫４１を納品庫情報５４から選択し、選択した納品庫４１のロック機構４５の解錠制御を行う。勿論、商品の収容部材に問合せ番号を含む伝票が付されていれば、その伝票を読取装置４３で読み取ることで問合せ番号を取得してもよい。なお、制御部５２は、納品庫４１を解錠すると、扉４４の開いた納品庫４１に商品を納入して扉４４を閉める旨のメッセージを表示操作部４２に表示するものなどとしてもよい。
In the delivery-time processing routine of FIG. 3, the control unit 52 of the control device 50 first waits for completion of delivery authentication (S100). In S100, the control unit 52 waits for the delivery person 19 to input the authentication code via the display operation unit 42, and compares the input authentication code with the authentication code stored in the storage unit 53, thereby performing delivery authentication. I do. Of course, the control unit 52 may perform delivery authentication by collating the authentication code read by the delivery person 19 via the reading device 43. When the delivery authentication is completed, the control unit 52 displays, on the display operation unit 42, a process selection screen (not shown) that allows the delivery person 19 to select delivery or collection (S105). Then, the control unit 52 determines whether delivery has been selected by the delivery person 19 based on the input from the display operation unit 42 (S110). When the control unit 52 determines that delivery has been selected, the control unit 52 unlocks the delivery storage 41 to be delivered and opens the door 44 (S115). In S115, the control unit 52 acquires the inquiry number input to the delivery person 19 via the display operation unit 42, and selects the delivery storage 41 corresponding to the acquired inquiry number from the delivery storage information 54, Unlock control of the lock mechanism 45 of the selected delivery container 41 is performed. Of course, if a slip including the inquiry number is attached to the storage member of the product, the inquiry number may be acquired by reading the slip by the reading device 43. It should be noted that the control unit 52 may be configured to display a message on the display operation unit 42 indicating that the product is delivered to the delivery storage 41 opened with the door 44 and the door 44 is closed when the delivery storage 41 is unlocked.
制御部５２は、Ｓ１１５で納品庫４１を解錠すると、納品が完了するのを待つ（Ｓ１２０）。Ｓ１２０では、制御部５２は、物品センサ４６および開閉センサ４７からの検出信号に基づいて、納品庫４１内に物品が存在している状態で扉４４が閉鎖されたことにより納品の完了を判定する。納品の完了を判定すると、制御部５２は、その納品庫４１を施錠する（Ｓ１２５）。なお、制御部５２は、扉４４が閉鎖されたときに、物品センサ４６からの検出信号に基づいて物品（商品）があることを確認してから、Ｓ１２５以降の処理を行うものなどとしてもよい。次に、制御部５２は、今回商品が納入された納品庫４１について納品庫情報５４のステータス情報を空き状態から受取待ち状態に変更すると共に納入店舗の情報を記憶させる（Ｓ１３０）。また、制御部５２は、購入者１４が商品の受け取りに用いる受取パスワードを生成して納品庫情報５４に記憶させると共に問合せ番号と合わせて納入が完了した旨の情報をストッカ管理装置３０へ送信して（Ｓ１３５）、納品時処理ルーチンを終了する。なお、ストッカ管理装置３０は、受取パスワードを記憶部３３のストッカ情報３４に記憶させると共に販売管理装置２２へ送信する。販売管理装置２２は、受信した受取パスワードと問合せ番号とを購入者１４の携帯端末へ送信する。
After unlocking the delivery storage 41 at S115, the control unit 52 waits for the delivery to be completed (S120). In S120, the control unit 52 determines the completion of delivery based on the detection signal from the article sensor 46 and the open / close sensor 47 when the door 44 is closed in the state where the article is present in the delivery storage 41. . When it is determined that the delivery has been completed, the control unit 52 locks the delivery storage 41 (S125). It should be noted that the control unit 52 may perform processing after S125 after confirming that an article (commodity) is present based on the detection signal from the article sensor 46 when the door 44 is closed. . Next, the control unit 52 changes the status information of the delivery storage information 54 of the delivery storage 41 to which the product has been delivered this time from the idle state to the reception waiting state and stores the information of the delivery store (S130). Further, the control unit 52 generates a reception password used by the purchaser 14 to receive the product, stores it in the delivery warehouse information 54, and transmits information to the stocker management device 30 that the delivery has been completed together with the inquiry number. (S135), the delivery processing routine is ended. The stocker management device 30 stores the received password in the stocker information 34 of the storage unit 33 and transmits the received password to the sales management device 22. The sales management device 22 transmits the received receipt password and the inquiry number to the portable terminal of the purchaser 14.
また、制御部５２はＳ１１０で納品が選択されていない、即ち回収が選択されたと判定すると、回収処理を実行して（Ｓ１４０）、納品時処理ルーチンを終了する。なお、説明の都合上、Ｓ１４０の回収処理の詳細は後述する。
When it is determined in S110 that delivery has not been selected, that is, recovery has been selected, the control unit 52 executes recovery processing (S140) and ends the delivery processing routine. The details of the recovery process of S140 will be described later for convenience of explanation.
次に、購入者１４が商品を受け取る処理について説明する。図４は、受取時処理ルーチンの一例を示すフローチャートである。この処理は、表示操作部４２に表示される図示しないメイン画面において、受取者用の処理の選択操作が行われたときに、制御装置５０の制御部５２により実行される。図４の受取時処理ルーチンでは、制御部５２は、まず、受取認証が完了するのを待つ（Ｓ２００）。Ｓ２００では、制御部５２は、購入者１４が表示操作部４２を介して問合せ番号およびパスワードを入力するのを待ち、入力された問合せ番号およびパスワードを記憶部５３の納品庫情報５４に記憶された問合せ番号およびパスワードと照合することで受取認証を行う。勿論、制御部５２は、購入者１４が読取装置４３を介して読み取らせた問合せ番号およびパスワードを照合することで受取認証を行うものとしてもよい。制御部５２は、受取認証が完了すると、照合した問合せ番号およびパスワードに対応する納品庫４１のロック機構４５を解錠制御することで納品庫４１を解錠して扉４４を開放する（Ｓ２０５）。そして、制御部５２は、解錠制御した納品庫４１のステータス情報を受取待ち状態から受取中状態に変更して（Ｓ２１０）、扉４４が閉鎖されるのを待つ（Ｓ２１５）。なお、納品庫４１が受取中状態にある間は、購入者１４は扉４４を一旦閉じた後でもＳ２００と同じ受取認証により扉４４を再度開くことができる。
Next, processing for the purchaser 14 to receive a product will be described. FIG. 4 is a flowchart showing an example of a reception process routine. This process is executed by the control unit 52 of the control device 50 when a selection operation of a process for a receiver is performed on a main screen (not shown) displayed on the display operation unit 42. In the reception process routine of FIG. 4, the control unit 52 first waits for completion of reception authentication (S200). In S200, the control unit 52 waits for the purchaser 14 to input the inquiry number and the password via the display operation unit 42, and the input inquiry number and the password are stored in the delivery box information 54 of the storage unit 53. Receipt authentication is performed by collating with the inquiry number and password. Of course, the control unit 52 may perform reception authentication by collating the inquiry number and the password read by the purchaser 14 via the reading device 43. When the receipt authentication is completed, the control unit 52 unlocks the delivery storage 41 by opening the door 44 by unlocking control of the lock mechanism 45 of the delivery storage 41 corresponding to the collated inquiry number and password (S205). . Then, the control unit 52 changes the status information of the unlocked delivery controlled delivery container 41 from the receiving waiting state to the receiving receiving state (S210), and waits for the door 44 to be closed (S215). In addition, while the delivery storage 41 is in the receiving state, the purchaser 14 can reopen the door 44 by the same receipt authentication as S200 even after the door 44 is once closed.
制御部５２は、開閉センサ４７からの検出信号に基づいて扉４４が閉鎖されたと判定すると、ロック機構４５を施錠制御することで納品庫４１を施錠すると共に（Ｓ２２０）、扉４４の閉鎖後の経過時間Ｔの計測を開始する（Ｓ２２５）。そして、制御部５２は、経過時間Ｔが所定時間Ｔｒｅｆ以上となるか否か（Ｓ２３０）、扉４４が開放されたか否か（Ｓ２３５）、をそれぞれ判定する。なお、所定時間Ｔｒｅｆは、例えば数十分程度の時間（例えば２０分や３０分など）とする。制御部５２は、Ｓ２３０で経過時間Ｔが所定時間Ｔｒｅｆ以上となったと判定する前にＳ２３５で扉４４が開放されたと判定すると、計測中の経過時間Ｔをリセットして（Ｓ２４０）、Ｓ２１５に戻り処理を繰り返す。このため、購入者１４が納品庫４１内の商品を複数回に分けて取り出すなど扉４４の開放と閉鎖が繰り返される場合には、扉４４が開放される度に計測中の経過時間Ｔをリセットし、扉４４が閉鎖される度に経過時間Ｔの計測を開始するものとなる。
When the control unit 52 determines that the door 44 is closed based on the detection signal from the open / close sensor 47, the control mechanism 52 locks the delivery storage 41 by locking control (S220), and after the door 44 is closed. Measurement of the elapsed time T is started (S225). Then, the control unit 52 determines whether the elapsed time T becomes equal to or longer than the predetermined time Tref (S230) and whether the door 44 is opened (S235). The predetermined time Tref is, for example, several tens of minutes (for example, 20 minutes, 30 minutes, etc.). If it is determined that the door 44 is opened in S235 before the control unit 52 determines that the elapsed time T has reached the predetermined time Tref or more in S230, the control unit 52 resets the elapsed time T during measurement (S240), and returns to S215 Repeat the process. For this reason, when the opening and closing of the door 44 is repeated, such as when the purchaser 14 takes out the goods in the delivery storage 41 dividedly plural times, the elapsed time T during measurement is reset each time the door 44 is opened. The measurement of the elapsed time T is started each time the door 44 is closed.
そして、制御部５２は、Ｓ２３５で扉４４の開放を判定することなくＳ２３０で経過時間Ｔが所定時間Ｔｒｅｆ以上となったと判定すると、物品センサ４６からの検出信号に基づいて納品庫４１内に物品があるか否かを判定する（Ｓ２４５）。制御部５２は、納品庫４１内に物品がないと判定した場合には、購入者１４が収容部材と共に商品を受け取ったと判断することができる。このため、制御部５２は、Ｓ２４５で納品庫４１内に物品がないと判定すると、納品庫４１のステータス情報を空き状態に変更して（Ｓ２５０）、受取時処理ルーチンを終了する。一方、制御部５２は、Ｓ２４５で納品庫４１内に物品があると判定すると、納品庫情報５４を参照して、この納品庫４１に納品したのが所定の事業者（ここでは生鮮食品系の店舗２１Ａ）であるか否かを判定する（Ｓ２５５）。制御部５２は、納品したのが所定の事業者（店舗２１Ａ）であると判定すると、納品庫４１のステータス情報を回収待ち状態に変更して（Ｓ２６０）、受取時処理ルーチンを終了する。上述したように、生鮮食品系の店舗２１Ａの商品は、保冷バッグなどの収容部材１７に収容された状態で納品庫４１に納入される。また、収容部材１７には、納品庫４１に戻すように収容部材１７にメッセージが記載されていたり、表示操作部４２にメッセージが表示されていたりする。このため、購入者１４は商品を取り出した後、空の状態の収容部材１７を納品庫４１に戻してから扉４４を閉じることになる。したがって、制御部５２は、納品庫４１内の物品として収容部材１７があると判断して、納品庫４１のステータス情報を回収待ち状態とするのである。
Then, if it is determined that the elapsed time T has become equal to or longer than the predetermined time Tref in S230 without determining the opening of the door 44 in S235, the control unit 52 determines an item in the delivery storage 41 based on the detection signal from the item sensor 46 It is determined whether there is any (S245). If the control unit 52 determines that there is no item in the delivery storage 41, it can determine that the purchaser 14 has received the item together with the containing member. Therefore, when the control unit 52 determines that there is no article in the delivery storage 41 in S245, the control unit 52 changes the status information of the delivery storage 41 to an empty state (S250), and ends the receiving processing routine. On the other hand, when the control unit 52 determines that there is an article in the delivery storage 41 in S245, the control unit 52 refers to the delivery storage information 54, and the business operator who delivered the delivery storage 41 is a predetermined business (here, fresh food It is determined whether or not the store 21A) (S255). If the control unit 52 determines that the delivery is made by the predetermined business (store 21A), the control unit 52 changes the status information of the delivery storage 41 into a recovery waiting state (S260), and ends the receiving process routine. As described above, the goods of the fresh food store 21A are delivered to the delivery storage 41 in a state of being stored in the storage member 17 such as a cold storage bag. In addition, a message is described in the storage member 17 in the storage member 17 so as to be returned to the delivery storage 41, or a message is displayed in the display operation unit 42. For this reason, after the purchaser 14 takes out the goods, the empty storage member 17 is returned to the delivery storage 41 and then the door 44 is closed. Therefore, the control unit 52 determines that the storage member 17 is present as an article in the delivery storage 41, and puts the status information of the delivery storage 41 in a recovery waiting state.
また、制御部５２は、Ｓ２５５で納品庫４１に納品したのが所定の事業者（店舗２１Ａ）でなく店舗２１Ｂなどであると判定すると、納品庫４１のステータス情報を受取待ち待ち状態に変更して（Ｓ２６５）、受取時処理ルーチンを終了する。上述したように、生鮮食品系以外の商品を扱う店舗２１Ｂからの商品は、段ボール箱などの収容部材１８に収容された状態で納品庫４１に納入される。この収容部材１８は、回収する必要がないため、購入者１４は収容部材１８ごと商品を受け取ることになり、通常は扉４４の閉鎖後に物品ありと判定されることはない。それにも拘わらず、Ｓ２４５で納品庫４１内に物品ありと判定しているため、制御部５２は、商品が適切に受け取られなかったと判断して納品庫４１のステータス情報を再び受取待ち状態とするのである。なお、納品庫４１に納品されてから受取待ち状態の通算の期間が商品毎や店舗２１毎に定められた所定期間に到達すると、制御部５２は、その納品庫４１のステータス情報を滞留状態に変更する。ステータス情報が滞留状態に変更されると、ストッカ管理装置３０はその旨の通知を販売管理装置２２に送信する。販売管理装置２２は、滞留状態の旨の通知を受信すると、購入者１４の携帯端末１５にその旨の通知を送信したり、配達者１９にストッカ４０から商品を回収させたりする。
In addition, when it is determined that the one delivered to the delivery storage 41 in S255 is not the predetermined enterprise (store 21A) but the store 21B or the like, the control unit 52 changes the status information of the delivery storage 41 into a reception waiting state. (S265), and the receiving process routine is ended. As described above, the products from the store 21B that handle products other than fresh food products are delivered to the delivery storage 41 while being stored in the storage member 18 such as a cardboard box. Since the receiving member 18 does not need to be collected, the purchaser 14 receives the goods together with the receiving member 18 and is usually not determined to be an item after the door 44 is closed. Nevertheless, since it is determined in S245 that there is an item in the delivery storage 41, the control unit 52 determines that the item has not been properly received, and puts the status information of the delivery storage 41 in the reception waiting state again. It is In addition, when the total period of waiting for receipt reaches the predetermined period determined for each product or each store 21 after being delivered to the delivery storage 41, the control unit 52 causes the status information of the delivery storage 41 to be in a retention state. change. When the status information is changed to the stagnation state, the stocker management device 30 transmits a notification to that effect to the sales management device 22. When the sales management device 22 receives the notification of the stagnation state, the sales management device 22 transmits the notification to that effect to the portable terminal 15 of the purchaser 14 or makes the delivery person 19 recover the goods from the stocker 40.
ステータス情報が回収待ち状態の納品庫４１からの収容部材１７の回収は、上述した図３の納品時処理ルーチンのＳ１４０の回収処理にて行われる。なお、ステータス情報が滞留状態の納品庫４１からの商品の回収も同処理にて行われる。図５は、回収処理の一例を示すフローチャートである。回収処理では、制御部５２は、まず、配達者１９に回収待ち状態の納品庫４１から一括して回収する一括回収かあるいは各納品庫４１からそれぞれ個別に回収する個別回収かを選択させる図示しない回収方法選択画面を表示操作部４２に表示する（Ｓ３００）。なお、回収方法選択画面では、ステータス情報が回収待ち状態となっている納品庫４１の数を表示するものなどとしてもよい。そして、制御部５２は、表示操作部４２からの入力に基づいて配達者１９により一括回収が選択されたか否かを判定する（Ｓ３０５）。制御部５２は、一括回収が選択されたと判定すると、ステータス情報が回収待ち状態となっている納品庫４１を全て解錠対象に選定し（Ｓ３１０）、各納品庫４１のロック機構４５に解錠信号を送信することで、選定した納品庫４１を全て解錠する（Ｓ３１５）。なお、一括回収において、ステータス情報が滞留状態となっている納品庫４１を解錠対象に含めるものとしてもよい。
Recovery of the storage member 17 from the delivery storage 41 in the status of recovery waiting is performed in the recovery processing of S140 of the delivery processing routine of FIG. 3 described above. In addition, collection | recovery of goods from the delivery storage 41 whose status information is a retention state is also performed by the same process. FIG. 5 is a flowchart showing an example of the collection process. In the collection process, the control unit 52 first makes the delivery person 19 select whether to make a batch collection to collect collectively from the delivery storage 41 in the collection waiting state or an individual collection to be collected separately from each delivery storage 41. A collection method selection screen is displayed on the display operation unit 42 (S300). In addition, it is good also as what displays the number of the delivery storage 41 in which status information is the collection waiting state in the collection method selection screen. Then, the control unit 52 determines, based on the input from the display operation unit 42, whether or not the batch recovery has been selected by the delivery person 19 (S305). When the control unit 52 determines that the batch collection is selected, all the delivery containers 41 whose status information is in the collection waiting state are selected as unlocking targets (S310), and the lock mechanism 45 of each delivery container 41 unlocks. By transmitting the signal, all the selected delivery depots 41 are unlocked (S315). Note that the delivery storage 41 whose status information is in a stagnation state may be included in the unlocking target in the collective recovery.
一方、制御部５２は、個別回収が選択されたと判定すると、回収対象の納品庫４１の選択を受け付ける図示しない選択受付画面を表示操作部４２に表示する（Ｓ３２０）。そして、制御部５２は、表示操作部４２からの入力に基づいて受け付けた納品庫４１を解錠する（Ｓ３２５）。複数の納品庫４１から回収する場合には、Ｓ３２０，Ｓ３２５の処理を繰り返すものとする。なお、選択受付画面では、ステータス情報に拘わらず、配達者１９が納品を行った全ての納品庫４１から回収対象の納品庫４１を選択可能となっている。このため、個別回収では、ステータス情報が回収待ち状態の納品庫４１だけでなく、滞留状態や受取待ち状態の納品庫４１からも商品を回収可能である。なお、購入者１４が携帯端末１５を操作して配送先のストッカ４０の変更を依頼した場合などに、受取待ち状態の納品庫４１から商品が回収されることがある。
On the other hand, when the control unit 52 determines that the individual collection is selected, the control unit 52 displays, on the display operation unit 42, a selection reception screen (not shown) for receiving the selection of the delivery container 41 to be collected (S320). Then, the control unit 52 unlocks the delivery storage 41 received based on the input from the display operation unit 42 (S325). When collecting from a plurality of delivery storages 41, the processing of S320 and S325 is repeated. In the selection reception screen, the delivery storage 41 can be selected from all the delivery storages 41 delivered by the delivery person 19 regardless of the status information. For this reason, in the individual collection, the goods can be collected not only from the delivery storage 41 in the recovery waiting state but also from the delivery storage 41 in the retention state and the reception waiting state. When the purchaser 14 operates the portable terminal 15 to request a change of the stocker 40 as the delivery destination, the goods may be collected from the delivery storage 41 in the reception waiting state.
そして、制御部５２は、回収が完了するのを待つ（Ｓ３３０）。Ｓ３３０では、制御部５２は、解錠した各納品庫４１の扉４４が閉鎖されたことで回収完了を判定したり、扉４４が閉鎖されて且つ納品庫４１内に物品がないことで回収完了を判定したりする。制御部５２は、Ｓ３３０で回収が完了したと判定すると、今回の処理で回収がなされた各納品庫４１のステータス情報を空き状態に変更して（Ｓ３３５）、回収処理を終了する。これにより、店舗２１Ａの収容部材１７を適切に回収することが可能となる。また、店舗２１Ｂなどの他の事業者の滞留品を適切に回収することも可能である。
Then, the control unit 52 waits for the collection to be completed (S330). In S330, the control unit 52 determines the completion of recovery by closing the door 44 of each unlocked delivery container 41, or the completion of recovery because the door 44 is closed and there are no articles in the delivery container 41. To determine When the control unit 52 determines that the collection is completed in S330, the control unit 52 changes the status information of each delivery box 41 collected in the current process to a vacant state (S335), and ends the collection process. As a result, the storage member 17 of the store 21A can be properly recovered. Moreover, it is also possible to collect appropriately the stagnant goods of other companies, such as store 21B.
ここで、本実施形態の構成要素と本開示の構成要素との対応関係を明らかにする。本実施形態の納品庫４１が本開示の納品庫に相当し、ストッカ４０がストッカに相当し、物品センサ４６が物品検出部に相当し、開閉センサ４７が扉検出部に相当し、記憶部５３が記憶部に相当し、制御部５２が管理制御部に相当する。また、表示操作部４２が受付部に相当する。なお、本実施形態では、制御部５２の動作を説明することにより本開示の情報管理方法の一例も明らかにしている。
Here, the correspondence between the components of the present embodiment and the components of the present disclosure will be clarified. The delivery storage 41 of the present embodiment corresponds to the delivery storage of the present disclosure, the stocker 40 corresponds to the stocker, the article sensor 46 corresponds to the article detection unit, and the open / close sensor 47 corresponds to the door detection unit. Corresponds to the storage unit, and the control unit 52 corresponds to the management control unit. Further, the display operation unit 42 corresponds to the reception unit. In the present embodiment, an example of the information management method of the present disclosure is also clarified by describing the operation of the control unit 52.
以上説明した本実施形態のストッカ４０は、納品庫４１内に物品が納入されると、その納品庫４１のステータス情報を空き状態から受取待ち状態に変更する。また、扉４４を解錠制御してから扉４４が閉鎖された扉閉鎖状態において納品庫４１内の物品の有無を判定し、物品がない場合にステータス情報を空き状態に変更し、物品がある場合にステータス情報を回収待ち状態に変更可能である。このため、納品庫４１内に物品が納入されてから解錠制御されるまでと、解錠制御されてから扉４４が閉鎖された扉閉鎖状態とにおいて、物品センサ４６が納品庫４１内の物品を同様に検出していても、前者ではステータス情報を受取待ち状態とし、後者ではステータス情報を回収待ち状態として区別することができる。したがって、納品庫４１の使用状況をより適切に管理することができる。
The stocker 40 of the present embodiment described above changes the status information of the delivery storage 41 from a vacant state to a reception waiting state when an article is delivered into the delivery storage 41. In addition, the door 44 is controlled to unlock and then the presence or absence of an article in the delivery storage 41 is determined in the door closed state where the door 44 is closed, and when there is no article, the status information is changed to an empty state. In this case, the status information can be changed to the recovery waiting state. Therefore, the article sensor 46 detects the articles in the delivery storage 41 from the delivery of the articles into the delivery storage 41 until the unlocking control and the door closing state in which the door 44 is closed after the unlocking control. In the former case, the status information can be in a reception waiting state, and in the latter, status information can be distinguished as a collection waiting state. Therefore, the use situation of the delivery storage 41 can be managed more appropriately.
また、ストッカ４０は、扉４４が閉鎖されてから所定時間Ｔｒｅｆが経過したタイミングで納品庫４１内の物品の有無を判定するから、受取者が納品庫４１内の物品を複数回に分けて取り出すなどによって扉４４の開閉が繰り返された場合などにおいて納品庫４１の使用状況を誤判定するのを防止することができる。これにより、物品の有無を適切なタイミングで判定して、納品庫４１の使用状況をさらに適切に管理することができる。
Further, since the stocker 40 determines the presence or absence of the articles in the delivery storage 41 at the timing when the predetermined time Tref has elapsed since the door 44 was closed, the recipient takes out the articles in the delivery storage 41 in multiple times. It is possible to prevent the erroneous determination of the use status of the delivery storage 41 when the opening and closing of the door 44 is repeated due to the like. Thereby, the presence or absence of an article can be determined at an appropriate timing, and the use status of the delivery storage 41 can be further appropriately managed.
また、ストッカ４０は、記憶部５３が納品庫情報５４のステータス情報に納入店舗情報（事業者情報）を対応付けて記憶している。そして、扉閉鎖状態において納品庫４１内に物品がある場合、納品した店舗が生鮮食品系の店舗２１Ａであればステータス情報を回収待ち状態に変更し、納品した店舗が店舗２１Ａでなく店舗２１Ｂであればステータス情報を受取待ち状態に変更する。このため、生鮮食品を収容する収容部材１７などの回収が必要な物品が回収待ち状態になっているのを適切に判定することができる。また、店舗２１Ｂの商品が回収待ち状態と誤判定するのを防止することができる。
Further, in the stocker 40, the storage unit 53 stores the status information of the delivery information 54 in association with delivery store information (business information). Then, when there is an article in the delivery storage 41 in the door closed state, if the delivered store is a fresh food-based store 21A, the status information is changed to a recovery waiting state, and the delivered store is not the store 21A but the store 21B. If there is, change the status information to a waiting for receipt state. For this reason, it can be appropriately determined that an article requiring recovery such as the storage member 17 for storing fresh food is in a recovery waiting state. In addition, it is possible to prevent the product of the store 21B from being erroneously determined to be in the recovery waiting state.
また、ストッカ４０は、配達者１９からの一括回収指示を表示操作部４２を介して受け付けた場合、ステータス情報が回収待ち状態の納品庫４１を選定し、選定した納品庫４１の扉４４を解錠制御するから、配達者１９は回収待ち状態の納品庫４１から収容部材１７を容易に回収することができる。
In addition, when the stocker 40 receives a batch collection instruction from the delivery person 19 via the display operation unit 42, the stocker 40 selects the delivery container 41 whose status information is awaiting collection, and opens the door 44 of the selected delivery container 41. Since lock control is performed, the delivery person 19 can easily recover the storage member 17 from the delivery storage 41 in the recovery waiting state.
なお、本開示は上述した実施形態に何ら限定されることはなく、本開示の技術的範囲に属する限り種々の態様で実施し得ることはいうまでもない。
It is needless to say that the present disclosure is not limited to the above-described embodiment at all, and may be implemented in various aspects within the technical scope of the present disclosure.
上述した実施形態では、扉４４の閉鎖が検出されてから所定時間Ｔｒｅｆが経過したときに納品庫４１内の物品の有無を判定するものとしたが、これに限られず、扉４４の閉鎖が検出されると所定時間Ｔｒｅｆの経過を待つことなく納品庫４１内の物品の有無を判定するものなどとしてもよい。
In the embodiment described above, the presence or absence of an article in the delivery storage 41 is determined when a predetermined time Tref has elapsed since the closure of the door 44 was detected, but the invention is not limited thereto, and the closure of the door 44 is detected Then, the presence or absence of an article in the delivery storage 41 may be determined without waiting for the elapse of a predetermined time Tref.
上述した実施形態では、扉閉鎖状態で物品があると判定した場合、生鮮食品系の店舗２１Ａであれば納品庫４１のステータス情報を回収待ち状態に変更し、それ以外（非生鮮食品系）の店舗２１Ｂであれば納品庫４１のステータス情報を受取待ち状態に変更するものとしたが、これに限られるものではない。即ち、扉閉鎖状態で物品があると判定した場合、生鮮食品系の店舗２１Ａに限られず、回収を要する収容部材に商品を収容した状態で納品庫４１に納入する店舗であればステータス情報を回収待ち状態に変更するものなどとすればよい。また、店舗によって異なるステータス情報に変更するものに限られず、扉閉鎖状態で物品があると判定した場合には、店舗に拘わらずステータス情報を回収待ち状態に変更するものなどとしてもよい。そのようにする場合、納品庫情報５４に納入店舗情報を登録しないものとしてもよい。
In the embodiment described above, when it is determined that there is an article in the door closed state, the status information of the delivery storage 41 is changed to the recovery waiting state in the fresh food-based store 21A, and other (non-fresh food based) In the case of the store 21B, the status information of the delivery storage 41 is changed to the receipt waiting state, but the present invention is not limited to this. That is, when it is determined that there is an article in the door closed state, it is not limited to the fresh food-based store 21A, and the status information is collected if the store delivers the goods to the delivery storage 41 in a state where the goods are stored What should be changed to the waiting state and the like. Further, the present invention is not limited to changing to status information that differs depending on the store, and when it is determined that there is an article in the door closed state, status information may be changed to a collection waiting state regardless of the store. In such a case, delivery store information may not be registered in the delivery inventory information 54.
上述した実施形態では、保冷バッグなどの収容部材１７を回収させるものを例示したが、これに限られず、回収対象となる物品であれば如何なるものを回収させてもよい。例えば、同一種類の商品でサイズや色などが異なる複数の商品が納品庫４１に納入され、購入者がその中からサイズの合う商品や色などが気に入る商品を選択して受け取り、残りを納品庫４１に返品する販売形態に適用するものなどとしてもよい。その場合、上述した実施形態と同様に納品庫４１が解錠制御されてから扉閉鎖状態となって物品ありが判定されると、納品庫４１内に商品が返品されているものとして回収待ち状態に変更するものなどとすればよい。
Although the embodiment described above exemplifies a device for collecting the storage member 17 such as a cold storage bag, the invention is not limited thereto, and any item may be collected as long as it is an object to be collected. For example, a plurality of products of the same type but different in size, color, etc. are delivered to the delivery storage 41, and the purchaser selects and receives items of which the size matches products or colors, etc. from them. It is good also as what is applied to the sales form returned to 41, etc. In that case, as in the above-described embodiment, when the delivery storage 41 is unlocked and then the door is closed and it is determined that there is an article, it is determined that the goods are returned in the delivery storage 41; What should be changed to
上述した実施形態では、回収処理において一括回収か個別回収かを選択させるものとしたが、これに限られず、一括回収か個別回収かを選択させることなく、常に一括回収させるものとしてもよいし、常に個別回収させるものとしてもよい。
In the embodiment described above, although the batch process or the individual process is selected in the recovery process, the present invention is not limited to this, and the system may be configured to always perform the batch process without selecting the batch process or the individual process. It may be made to be collected separately at all times.
上述した実施形態では、商品を配達する配達者１９が回収者を兼ねるものとしたが、これに限られず、回収専門の回収者が回収を行うものとしてもよい。その場合、表示操作部４２を介して回収指示を受け付けるものに限られず、回収者の認証が行われればその回収者の回収対象品が含まれる回収待ち状態の納品庫４１を解錠制御して回収可能とするものなどとしてもよい。
In the embodiment described above, the delivery person 19 who delivers the product also serves as the collection person, but the invention is not limited to this, and a collection person who is specialized in collection may perform collection. In that case, the present invention is not limited to one that accepts a collection instruction via the display operation unit 42, and if authentication of the collection person is performed, unlocking control is performed on the delivery storage 41 in the collection waiting state including the collection target items of the collection person. It may be something that can be recovered.
上述した実施形態では、ストッカ管理装置３０がストッカ情報３４に含まれるストッカ４０の納品庫情報からステータス情報が空き状態の空き納品庫を検索して配送先の納品庫４１を決定するものとしたが、これに限られるものではない。例えば、配達者１９がストッカ４０に商品を配送して納品作業を行う前に回収待ち状態の納品庫４１から収容部材１７を回収すれば、その納品庫４１は空き状態となるから、それを見越して回収待ち状態の納品庫４１から配送先の納品庫４１を決定してもよい。即ち、ストッカ管理装置３０は、ステータス情報が空き状態の空き納品庫から配送先の納品庫４１を決定し、空き納品庫がない場合には、納品を行う事業者の回収待ち状態となっている納品庫から配送先の納品庫４１を決定するものなどとしてもよい。
In the above-described embodiment, the stocker management device 30 searches for a vacant delivery container having status information in a vacant state from the delivery container information of the stocker 40 included in the stocker information 34 and determines the delivery container 41 as a delivery destination. Not limited to this. For example, if the storage member 17 is recovered from the delivery storage 41 in the recovery waiting state before the delivery person 19 delivers the goods to the stocker 40 and carries out the delivery operation, the delivery storage 41 becomes empty, so that is overlooked The delivery storage 41 may be determined from the delivery storage 41 waiting for collection. That is, the stocker management device 30 determines the delivery storage 41 of the delivery destination from the empty delivery storage having the status information in the empty state, and when there is no empty delivery storage, the stocker management device 30 is in the recovery waiting state of the delivering business. The delivery storage 41 may be determined from the delivery storage, or the like.
上述した実施形態では、ストッカ４０の制御装置５０の制御部５２が納品時処理ルーチンや受取時処理ルーチンにおいて納品庫情報５４のステータス情報を変更（更新）するものとしたが、これに限られるものではない。例えば、ストッカ管理装置３０の制御部３２がストッカ情報３４のステータス情報を変更するものなどとしてもよい。また、ストッカ管理装置３０の制御部３２とストッカ４０の制御装置５０の制御部５２とがステータス情報の更新を分担して行うものなどとしてもよい。
In the embodiment described above, the control unit 52 of the control device 50 of the stocker 40 changes (updates) the status information of the in-stock information 54 in the in-delivery processing routine and the in-delivery processing routine. is not. For example, the control unit 32 of the stocker management device 30 may change the status information of the stocker information 34. Further, the control unit 32 of the stocker management device 30 and the control unit 52 of the control device 50 of the stocker 40 may share update of status information.
ここで、本開示のストッカ、ストッカ管理装置および情報管理方法は、以下のように構成してもよい。例えば、本開示のストッカにおいて、前記管理制御部は、前記扉の閉鎖が検出されてから所定時間が経過した時点の前記扉閉鎖状態において前記納品庫内の物品の有無を判定するものとしてもよい。こうすれば、ストッカは、受取者が納品庫内の物品を複数回に分けて取り出すなどによって扉の開閉が繰り返された場合でも、扉閉鎖状態となった直後に物品の有無を判定することにより納品庫の使用状況を誤判定するのを防止することができる。即ち、ストッカは、扉閉鎖状態において物品の有無を適切なタイミングで判定することにより、納品庫の使用状況をさらに適切に管理することができる。
Here, the stocker, stocker management device, and information management method of the present disclosure may be configured as follows. For example, in the stocker of the present disclosure, the management control unit may determine the presence or absence of an article in the delivery storage in the door closed state when a predetermined time has elapsed since the closing of the door is detected. . In this way, the stocker determines the presence or absence of an article immediately after the door is closed even if the door is repeatedly opened and closed, for example, when the recipient takes out the article in the delivery container in multiple times. It is possible to prevent an erroneous determination of the use status of the delivery stock. That is, the stocker can more appropriately manage the use condition of the delivery storage by determining the presence or absence of the article at an appropriate timing in the door closed state.
本開示のストッカにおいて、前記ストッカは、回収を要する収容部材に前記物品を収容した状態で前記納品庫に納入する所定の事業者を含む複数の事業者に利用され、前記記憶部は、前記ステータス情報に前記物品の納入に関する事業者情報を対応付けて記憶しており、前記管理制御部は、前記扉閉鎖状態において前記納品庫内に物品があると判定した場合、前記物品を納入した事業者が前記所定の事業者であるか否かを前記事業者情報に基づいて判定し、前記所定の事業者であると判定した場合に前記ステータス情報を回収待ち状態に変更し、前記所定の事業者以外であると判定した場合に前記ステータス情報を受取待ち状態に変更するものとしてもよい。こうすれば、ストッカは、所定の事業者によって物品が納品庫に納入されていた場合に収容部材の回収待ち状態を適切に判定することができる。また、ストッカは、所定の事業者以外の事業者によって物品が納品庫に納入されていた場合に回収待ち状態を誤判定するのを防止することができる。
In the stocker of the present disclosure, the stocker is used by a plurality of business operators including a predetermined business operator who delivers the goods to the delivery storage in a state where the articles are stored in a storage member requiring recovery, and the storage unit has the status Business information related to delivery of the article is stored in association with information, and the management control unit delivers the article when it is determined that the article is in the delivery storage in the door closed state. It is determined based on the provider information whether or not the provider is the predetermined provider, and when it is determined that the provider is the predetermined provider, the status information is changed to a recovery waiting state, and the predetermined provider If it is determined that the status information is other than the above, the status information may be changed to a reception waiting state. In this case, the stocker can appropriately determine the collection waiting state of the containing member when the predetermined business provider has delivered the goods to the delivery storage. Further, the stocker can prevent the erroneous determination of the collection waiting state when the goods have been delivered to the delivery storage by a business other than the predetermined business.
本開示のストッカにおいて、回収者からの回収指示を受付可能な受付部を備え、前記管理制御部は、前記回収指示が受け付けられた場合、前記ステータス情報が回収待ち状態の前記納品庫を選定し、選定した前記納品庫の前記扉を解錠制御するものとしてもよい。こうすれば、回収者は回収指示をすることにより、回収待ち状態の納品庫から必要な回収対象物を容易に回収することができる。
The stocker of the present disclosure includes a reception unit capable of receiving a collection instruction from a collection person, and when the collection instruction is received, the management control unit selects the delivery container in the status of collection standby. The door of the selected delivery box may be unlocked. In this case, the recovery person can easily recover the necessary recovery target from the delivery storage waiting for recovery by instructing the recovery.
本開示のストッカ管理装置は、扉を施錠可能な納品庫と、前記納品庫内の物品の有無を検出する物品検出部と、前記扉の開閉状態を検出する扉検出部と、を備えたストッカを管理するストッカ管理装置であって、前記納品庫のステータス情報を記憶する記憶部と、前記納品庫内に物品が納入されると前記ステータス情報を空き状態から受取待ち状態に変更し、前記扉が解錠制御されてから前記扉の閉鎖が検出された後の扉閉鎖状態において前記納品庫内の物品の有無を判定し、物品がないと判定した場合に前記ステータス情報を空き状態に変更し、物品があると判定した場合に前記ステータス情報を回収待ち状態に変更可能な管理制御部と、を備えることを要旨とする。
The stocker management device according to the present disclosure includes a stocker having a lockable door, an article detection unit that detects presence or absence of an article in the locker, and a door detection unit that detects an open / close state of the door. Storage unit for managing status information of the delivery storage, and when an article is delivered into the delivery storage, the status information is changed from an empty state to a reception waiting state, the door In the door closed state after the closing of the door is detected after the lock is controlled, the presence or absence of the article in the delivery storage is determined, and when it is determined that the article does not exist, the status information is changed to an empty state A management control unit capable of changing the status information to a recovery waiting state when it is determined that there is an article.
本開示のストッカ管理装置は、上述したストッカと同様に、納品庫の使用状況をより適切に管理することができる。なお、このストッカ管理装置において、上述したストッカの種々の態様を採用してもよいし、上述したストッカの各機能を実現するようなステップを追加してもよい。
The stocker management device of the present disclosure can manage the use status of the in-stock storage more appropriately, as the stocker described above. In the stocker management apparatus, various aspects of the above-described stocker may be adopted, or steps for realizing the functions of the above-described stocker may be added.
本開示の情報管理方法は、扉を施錠可能な納品庫と、前記納品庫内の物品の有無を検出する物品検出部と、前記扉の開閉状態を検出する扉検出部と、を備えたストッカの情報を管理する情報管理方法であって、（ａ）前記納品庫内に物品が納入されると、前記納品庫のステータス情報を空き状態から受取待ち状態に変更するステップと、（ｂ）前記扉が解錠制御されてから前記扉が閉鎖された後の扉閉鎖状態において前記納品庫内の物品の有無を判定するステップと、（ｃ）前記ステップ（ｂ）で物品がないと判定された場合に前記ステータス情報を空き状態に変更し、物品があると判定された場合に前記納品庫のステータス情報を回収待ち状態に変更可能なステップと、を含むことを要旨とする。
The information management method of the present disclosure includes a stocker including a delivery storage capable of locking a door, an article detection unit for detecting the presence or absence of an article in the delivery storage, and a door detection unit for detecting an open / closed state of the door. (A) changing the status information of the delivery storage from an empty state to a receipt waiting state when the article is delivered into the delivery storage, (b) Determining the presence or absence of an article in the delivery storage in the door closed state after the door is unlocked and the door is closed; (c) it is determined that no article is present in the step (b) In this case, the status information may be changed to an empty state, and when it is determined that there is an article, the status information of the delivery storage may be changed to a collection waiting state.
本開示の情報管理方法では、上述したストッカと同様に、納品庫の使用状況をより適切に管理することができる。なお、この情報管理方法において、上述したストッカの種々の態様を採用してもよいし、上述したストッカの各機能を実現するようなステップを追加してもよい。
In the information management method of the present disclosure, as with the stocker described above, it is possible to more appropriately manage the use situation of the delivery storage. In the information management method, various aspects of the stocker described above may be adopted, and steps for realizing the functions of the stocker described above may be added.
本発明は、商品をストッカに配送する商品流通システムの技術分野に利用可能である。
The present invention is applicable to the technical field of a merchandise distribution system for delivering goods to a stocker.
１０ ストッカシステム、１２，１３ ネットワーク、１４ 購入者、１５ 携帯端末、１７，１８ 収容部材、１９ 配達者、２０ 販売管理システム、２１，２１Ａ，２１Ｂ 店舗、２２ 販売管理装置、３０ ストッカ管理装置、３２ 制御部、３３ 記憶部、３４ ストッカ情報、３８ 通信部、４０，４０Ａ，４０Ｂ ストッカ、４１ 納品庫、４２ 表示操作部、４３ 読取装置、４４ 扉、４５ ロック機構、４６ 物品センサ、４７ 開閉センサ、５０ 制御装置、５２ 制御部、５３ 記憶部、５４ 納品庫情報、５８ 通信部。
DESCRIPTION OF SYMBOLS 10 Stocker system, 12, 13 network, 14 buyer, 15 portable terminal, 17, 18 accommodation member, 19 delivery person, 20 sales management system, 21, 21A, 21B store, 22 sales management device, 30 stocker management device, 32 Control unit, 33 storage unit, 34 stocker information, 38 communication unit, 40, 40A, 40B stocker, 41 delivery container, 42 display operation unit, 43 reading device, 44 door, 45 lock mechanism, 46 article sensor, 47 open / close sensor, 50 control unit, 52 control unit, 53 storage unit, 54 delivery stock information, 58 communication unit.
Claims (6)
- 扉を施錠可能な納品庫を備えたストッカであって、
前記納品庫内の物品の有無を検出する物品検出部と、
前記扉の開閉状態を検出する扉検出部と、
前記納品庫のステータス情報を記憶する記憶部と、
前記納品庫内に物品が納入されると前記ステータス情報を空き状態から受取待ち状態に変更し、前記扉を解錠制御してから前記扉の閉鎖が検出された後の扉閉鎖状態において前記納品庫内の物品の有無を判定し、物品がないと判定した場合に前記ステータス情報を空き状態に変更し、物品があると判定した場合に前記ステータス情報を回収待ち状態に変更可能な管理制御部と、
を備えるストッカ。 A stocker with a delivery lockable door,
An article detection unit that detects the presence or absence of an article in the delivery storage;
A door detection unit that detects the open / close state of the door;
A storage unit that stores status information of the delivery storage;
When an article is delivered into the delivery storage, the status information is changed from an empty state to a receipt waiting state, the door is unlocked, and then the delivery is performed in the door closed state after the closing of the door is detected. A management control unit capable of determining the presence or absence of an article in the storage and changing the status information to an empty state when determining that there is no article, and changing the status information to a recovery waiting state when determining that there is an article When,
Stocker with a. - 請求項１に記載のストッカであって、
前記管理制御部は、前記扉の閉鎖が検出されてから所定時間が経過した時点の前記扉閉鎖状態において前記納品庫内の物品の有無を判定する
ストッカ。 The stocker according to claim 1, wherein
The stocker determines the presence or absence of an article in the delivery storage in the door closing state when a predetermined time has elapsed since the closing of the door is detected. - 請求項１または２に記載のストッカであって、
前記ストッカは、回収を要する収容部材に前記物品を収容した状態で前記納品庫に納入する所定の事業者を含む複数の事業者に利用され、
前記記憶部は、前記ステータス情報に前記物品の納入に関する事業者情報を対応付けて記憶しており、
前記管理制御部は、前記扉閉鎖状態において前記納品庫内に物品があると判定した場合、前記物品を納入した事業者が前記所定の事業者であるか否かを前記事業者情報に基づいて判定し、前記所定の事業者であると判定した場合に前記ステータス情報を回収待ち状態に変更し、前記所定の事業者以外であると判定した場合に前記ステータス情報を受取待ち状態に変更する
ストッカ。 The stocker according to claim 1 or 2, wherein
The stocker is used by a plurality of business operators including a predetermined business operator who delivers the goods to the delivery storage in a state in which the articles are stored in a storage member requiring recovery.
The storage unit stores business information related to delivery of the article in association with the status information.
When the management control unit determines that an article is present in the delivery storage in the door closed state, whether or not a business that has delivered the goods is the predetermined business based on the business information. The status information is changed to a collection waiting state when it is determined that it is the predetermined enterprise, and the status information is changed to a reception waiting status when it is determined that it is other than the predetermined enterprise. . - 請求項１ないし３のいずれか１項に記載のストッカであって、
回収者からの回収指示を受付可能な受付部を備え、
前記管理制御部は、前記回収指示が受け付けられた場合、前記ステータス情報が回収待ち状態の前記納品庫を選定し、選定した前記納品庫の前記扉を解錠制御する
ストッカ。 The stocker according to any one of claims 1 to 3, wherein
It has a reception unit that can accept the collection instruction from the collection person,
When the collection instruction is received, the management control unit selects the delivery storage in the recovery waiting state, and the stocker performs unlocking control of the door of the selected delivery storage. - 扉を施錠可能な納品庫と、前記納品庫内の物品の有無を検出する物品検出部と、前記扉の開閉状態を検出する扉検出部と、を備えたストッカを管理するストッカ管理装置であって、
前記納品庫のステータス情報を記憶する記憶部と、
前記納品庫内に物品が納入されると前記ステータス情報を空き状態から受取待ち状態に変更し、前記扉が解錠制御されてから前記扉の閉鎖が検出された後の扉閉鎖状態において前記納品庫内の物品の有無を判定し、物品がないと判定した場合に前記ステータス情報を空き状態に変更し、物品があると判定した場合に前記ステータス情報を回収待ち状態に変更可能な管理制御部と、
を備えるストッカ管理装置。 A stocker management device for managing a stocker comprising a delivery storage capable of locking a door, an article detection unit for detecting presence / absence of an article in the delivery storage, and a door detection unit for detecting an open / closed state of the door. ,
A storage unit that stores status information of the delivery storage;
When an article is delivered into the delivery storage, the status information is changed from an empty state to a reception waiting state, and the delivery is performed in the door closing state after the door closing is detected after the door is unlocked. A management control unit capable of determining the presence or absence of an article in the storage and changing the status information to an empty state when determining that there is no article, and changing the status information to a recovery waiting state when determining that there is an article When,
A stocker management device comprising: - 扉を施錠可能な納品庫と、前記納品庫内の物品の有無を検出する物品検出部と、前記扉の開閉状態を検出する扉検出部と、を備えたストッカの情報を管理する情報管理方法であって、
（ａ）前記納品庫内に物品が納入されると、前記納品庫のステータス情報を空き状態から受取待ち状態に変更するステップと、
（ｂ）前記扉が解錠制御されてから前記扉が閉鎖された後の扉閉鎖状態において前記納品庫内の物品の有無を判定するステップと、
（ｃ）前記ステップ（ｂ）で物品がないと判定された場合に前記ステータス情報を空き状態に変更し、物品があると判定された場合に前記納品庫のステータス情報を回収待ち状態に変更可能なステップと、
を含む情報管理方法。 Information management method for managing information of a stocker comprising a delivery storage capable of locking a door, an article detection unit for detecting presence / absence of an article in the delivery storage, and a door detection unit for detecting an open / closed state of the door And
(A) changing the status information of the delivery storage from an empty state to a receipt waiting state when an article is delivered into the delivery storage;
(B) determining the presence or absence of an article in the delivery box in a closed door state after the door is unlocked and then closed;
(C) The status information can be changed to an empty state when it is determined in the step (b) that there is no article, and the status information of the delivery can be changed to a collection waiting state when it is determined that there is an article. Steps and
Information management method including:
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| JP2017-143018 | 2017-07-24 | ||
| JP2017143018A JP7122091B2 (en) | 2017-07-24 | 2017-07-24 | Stocker, Stocker Management Device and Stocker Management Method |
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|---|---|---|---|---|
| JP2012064072A (en) * | 2010-09-17 | 2012-03-29 | Sumitomo Fudosan Kk | Product delivery system and method |
| JP2016172622A (en) * | 2015-03-17 | 2016-09-29 | 株式会社フルタイムシステム | Storage device and home delivery system |
| JP2016201085A (en) * | 2015-04-10 | 2016-12-01 | サトーホールディングス株式会社 | Information processing system |
| JP2017021398A (en) * | 2015-07-07 | 2017-01-26 | 富士機械製造株式会社 | Stocker management device and program |
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2012064072A (en) * | 2010-09-17 | 2012-03-29 | Sumitomo Fudosan Kk | Product delivery system and method |
| JP2016172622A (en) * | 2015-03-17 | 2016-09-29 | 株式会社フルタイムシステム | Storage device and home delivery system |
| JP2016201085A (en) * | 2015-04-10 | 2016-12-01 | サトーホールディングス株式会社 | Information processing system |
| JP2017021398A (en) * | 2015-07-07 | 2017-01-26 | 富士機械製造株式会社 | Stocker management device and program |
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