WO2019013020A1 - Information processing device, stocker system, and information processing method - Google Patents

Information processing device, stocker system, and information processing method Download PDF

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Publication number
WO2019013020A1
WO2019013020A1 PCT/JP2018/024849 JP2018024849W WO2019013020A1 WO 2019013020 A1 WO2019013020 A1 WO 2019013020A1 JP 2018024849 W JP2018024849 W JP 2018024849W WO 2019013020 A1 WO2019013020 A1 WO 2019013020A1
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WO
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Prior art keywords
stocker
user
delivery
fluid
information processing
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PCT/JP2018/024849
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French (fr)
Japanese (ja)
Inventor
淳一 西田
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株式会社Fuji
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Publication of WO2019013020A1 publication Critical patent/WO2019013020A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

Definitions

  • the invention disclosed in the present specification relates to an information processing device, a stocker system, and an information processing method.
  • Patent Document 1 describes the following system.
  • a delivery company (delivery person) who has delivered the package stores the delivery package in the delivery box.
  • the deliveryman enters a unique package number into the numeric keypad of the delivery box and closes the box.
  • the delivery box sends its own unique ID and the input number to the host computer.
  • the addressee of the package accesses the host computer from a public telephone or a portable terminal and makes an unlocking request.
  • the host computer authenticates the person who has made the access, and if it is a legitimate access, sets a password on the corresponding electronic lock and informs the password by voice or the like.
  • the addressee of the package unlocks the package by entering the password in the delivery box.
  • stockers provided with a plurality of delivery storages are installed at a plurality of locations as in the case of the delivery box of Patent Document 1 or that a plurality of businesses want to use stockers installed at a plurality of locations together.
  • Patent Document 1 does not consider such a mode of use.
  • the present disclosure has been made to solve such a problem, and in a stocker having a plurality of deliveries, an information processing apparatus and a stocker that can use the deliveries as equally as possible while improving the utilization efficiency as much as possible.
  • the main purpose is to provide a system and an information processing method.
  • the invention disclosed herein adopts the following means in order to achieve the above-mentioned main object.
  • the information processing apparatus disclosed in the present specification is An information processing apparatus for use in a stocker system including a stocker having a plurality of delivery stockers and used by one or more users, and a stocker management apparatus that manages one or more of the stockers,
  • a fluid number which is determined in association with a user among fluid deliveries used fluidly by the user among the deliveries, is set as the maximum number that can be used by the user.
  • the number of flow usages which is the number of delivery storages already used among the flow delivery storages of the stocker, or the number of vacant delivery storages of the stocker
  • the user can use the delivery storage based on the number of flows determined for the user and the number of use in flow, which is the number of the user using the storage in the stocker
  • a determination control unit that determines whether the Is provided.
  • the stocker is determined by associating it with the user among the fluid delivery depots that are fluidly used by the user among the delivery depots, and the flow that is the maximum number that can be used by this user The number is set. Further, in this information processing apparatus, after acquiring the use request of the delivery storage from the user, the number of the fluid use, which is the number of the delivery storages already used among the flow delivery storages of the stocker, or the free delivery storage of the stocker The user can use the inbox based on the number, the number of flows determined for the user, and the number of current uses that is the number for which the user is using the fluid depot in the stocker It is judged whether or not it is, and the judgment result is outputted.
  • a fluid delivery depot to be used in a fluid manner is set for the user, and for each user, a fluid number, which is the maximum usable number of fluid delivery depots, is set. And each user can use this according to the vacancy of the fluid delivery warehouse, and since the fluid delivery warehouse can not be used more than the number of the fluid, there is a case that other users can use the fluid delivery warehouse It can occur.
  • the stocker having a plurality of stockers can use the stockers as equally as possible while improving the utilization efficiency as much as possible.
  • the "number of flows" may be determined within the range equal to or less than the total number of deliveries held by the stocker. Moreover, it is good also as what is set as the stocker the fixed number which is the number of fixed delivery storages which are defined corresponding to a user among delivery storages, and used fixedly. At this time, the number of flows may be determined within a range equal to or less than the total number of in-stocks possessed by the stocker minus all fixed numbers set. In addition, the number of vacant fluid delivery depots may be a number obtained by subtracting the number of fluid usages from the total number of fluid delivery depots held by the stocker.
  • use is intended to cover a plurality of users, “use” is intended to target only the users, and similarly, “the number of uses” refers to a plurality of users. The total number of usages is referred to, and “the number of usages” refers to only the number of usages of the user.
  • FIG. 1 is a schematic explanatory view showing an example of the configuration of a sales management system 10 and a stocker system 11 according to an embodiment of the present invention.
  • FIG. 2 is an explanatory diagram showing an example of the usage information DB 35 stored in the storage unit 33.
  • FIG. 3 is an explanatory view showing an example of the corresponding usage status information 55 stored in the storage unit 53.
  • the sales management system 10 is a system managed by a company having a store 20 and the like, and includes a sales management device 21.
  • the sales management device 21 exchanges information with the portable terminal 15 or the like of the purchaser 14 via the network 12 such as the Internet, and provides the purchaser 14 (customer) with sales information of the product 17.
  • the sales management device 21 includes a control unit 22, a storage unit 23, and a communication unit 28.
  • the control unit 22 includes a CPU, a ROM, a RAM, and the like, and controls the entire apparatus.
  • the storage unit 23 stores various application programs and various data files.
  • the communication unit 28 communicates with an external device such as the stocker management device 30.
  • the business entity transmits a request for use of the stocker 40 or the like from the sales management device 21 to the stocker management device 30.
  • the enterprise causes the delivery person 19 to deliver the product 17 from the store 20 or the like to the stocker 40.
  • the stocker system 11 includes a stocker management device 30 and one or more stockers 40.
  • the stocker system 11 includes, for example, stockers 40A and 40B.
  • the stockers 40A and 40B are collectively referred to as the stocker 40.
  • the stocker 40 has a plurality of delivery stockers 41 and is set to be used by one or more business operators (users).
  • a fixed CAP (fixed number), which is the number of fixed delivery storages defined among the delivery storages 41 and fixed and used in a fixed manner, and a fixed delivery storage among the delivery storages 41 Except the fluid delivery depots that are fluidly used by a business entity, a flow CAP (current number), which is determined in association with the business entity and is the maximum number that can be used by the business entity, is set.
  • the fixed CAP is determined to be equal to or less than the total number of the deliveries 41 held by the stocker 40 as the maximum value.
  • the flow CAP is defined in the range equal to or less than the total number of the delivery depots 41 held by the stocker 40, and is set equal to or less than the total number of the fluid delivery depots.
  • the fluid CAP is determined in a range equal to or less than the number obtained by subtracting all the set fixed CAPs from the total number of the delivery depots 41 possessed by the stocker 40 (the total number of fluid delivery depots).
  • the fixed CAP is the number of contracts for securing the delivery storage 41 of the corresponding stocker 40 to the contracting business operator regardless of use or non-use, and requires a predetermined fee regardless of use or non-use.
  • the flow CAP is the number of contracts that can be used if there is a vacancy in the delivery storage 41 of the corresponding stocker 40 according to the contents of the contract in advance, and a usage fee is required at the time of use.
  • the total number of the delivery storage 41 is 11
  • the total number of the fixed delivery storage (fixed CAP) is 4 (the total of the business operators A and B)
  • the fluid delivery The total number of warehouses is 7, and the total number of floating CAPs is 9 (sum of business operators B, C, D).
  • Business C can use up to three liquid delivery depots, but even if business C uses up the flow CAP, four flow delivery depots will remain, which can be transferred by business B and D It is available. The remaining liquid delivery depots can be preferentially used by the business operators B and D who have made a contract, who made the usage request first.
  • a business that contracts fixed CAP and current CAP may be set to use current CAP after all fixed CAPs have been used, or may be set to use arbitrarily designated CAP. Good.
  • the business operator can secure the delivery storage 41 reliably by contracting the fixed CAP, and can secure the use of the delivery storage 41 if the delivery storage 41 is vacant by contracting the moving CAP. . Since the business operator can not physically use more than the total number of fluid deliveries, the fluid CAP is set equal to or less than the total number of fluid deliveries. From the viewpoint of a plurality of businesses using the fluid delivery depot as equally as possible, the fluid CAP may be determined with an upper limit being a number smaller than the total number of the fluid delivery depots.
  • the stocker management device 30 exchanges information with the stocker 40 via the network 13.
  • the stocker management device 30 includes a control unit 31 and a communication unit 38.
  • the control unit 31 includes the CPU 32, the storage unit 33, and the like, and controls the entire apparatus.
  • the storage unit 33 stores various application programs and various data files.
  • the communication unit 38 communicates with an external device such as the stocker 40.
  • the storage unit 33 stores stocker information 34, a usage information database (DB) 35, and the like.
  • the stocker information 34 includes, for example, information such as the identification number of the stocker 40 of the stocker system 11 and the arrangement location. As shown in FIG. 2, the usage information DB 35 includes correspondence information 36 and usage status information 37 in each stocker.
  • the correspondence information 36 includes information in which the business owner is associated with the fixed CAP defined for the business owner, information in which the business operator is associated with the flow CAP defined for the business operator, and the like.
  • the usage status information 37 includes information such as the number of fixed usages, the number of fixed usages, the number of vacancy in fixed storage, the number of fluid usage, the number of fluid usage, the number of vacancy in fluid storage, the number of utili May be included.
  • the fixed number of uses is the number of corresponding specific business operators using fixed stockers in this stocker 40.
  • the fixed usage number is the number (total number) of the delivery storages 41 already used among the fixed delivery storages of the stocker 40 (not shown).
  • the number of vacant fixed delivery depots is a number obtained by subtracting the number of fixed usages from the total number of fixed delivery depots that the stocker 40 has (not shown).
  • the number of current uses is the number of the corresponding specific business operator using the current delivery stocker in this stocker 40.
  • the number of fluid usages is the number (total number) of the delivery containers 41 already used among the fluid delivery containers of the stocker 40 (not shown).
  • the vacancy number of the fluid delivery depot is a number obtained by subtracting the number of fluid uses from the total number of the fluid delivery depots that the stocker 40 has (not shown).
  • the vacancy number of the fluid delivery depot is a number obtained by subtracting the number of fluid uses from the total number of the fluid delivery depots that the stocker 40 has (not shown).
  • the number of used deliveries is the total number of used fixed deliveries and moving deliveries.
  • the number of vacant deliveries is the total number of deliveries 41 minus the number of fixed usages and the number of current usages. Taking the stocker # 1 of FIG. 2 as an example, the total number of deliveries is 11, the number of fixed deliveries is 4, and the number of flowable deliveries is 7. Further, the number of fixed usages is 2 for the business operator A and 0 for the business operator B, the number of fixed usages is 2 and the number of vacant fixed delivery depots is 2. Further, the number of current usages is 0 for the enterprise B, 2 for the enterprise C, 2 for the enterprise D, 4 for the number of current usages, and 3 for the vacancy of the fluid delivery depot.
  • the number of used delivery boxes is 6, and the number of empty delivery boxes is 5.
  • the ID (identification information) of the used delivery depot 41 the business operator who is using it, the usage status of whether reserved or used, and the unlocking code are associated. Included.
  • “use” is intended to cover a plurality of users, “use” is intended to target only the users, and similarly, “the number of uses” refers to a plurality of users. The total number of usages is referred to, and “the number of usages” refers to only the number of usages of the user.
  • the stocker 40 is a device used when delivering the product 17 delivered from the store 20 to the purchaser 14.
  • the stocker 40 is available to a large number of purchasers 14 and is installed in various places such as an office, a convenience store, various public facilities, etc. so that the product 17 can be received when going out such as commuting.
  • the stocker 40 includes a plurality of lockable (for example, eleven) delivery stockers 41.
  • Each of the delivery storages 41 has an internal space capable of storing an article such as the product 17, and the front door 44, a locking mechanism 45 for locking and unlocking the doors 44, and the articles in the delivery storage 41 And an open / close sensor 47 for detecting the open / close of the door 44.
  • the article sensor 46 may be a non-contact sensor using light, or may be a contact sensor using an element.
  • the control device 50 is accommodated in one of the delivery storages 41, and the display operation unit 42 and the reading device 43 are disposed on the door 44.
  • the display operation unit 42 is a touch panel disposed on the front of the stocker 40.
  • the display operation unit 42 displays various information on the delivery person 19 and the purchaser 14 of the product 17 and inputs various operations from the delivery person 19 and the purchaser 14 Do.
  • the reading device 43 is a code reader that reads an unlocking code (for example, a password) used by the purchaser 14 or the delivery person 19 to unlock the delivery storage 41.
  • the control device 50 includes a control unit 51 and a communication unit 58.
  • the control unit 51 includes the CPU 52, the storage unit 53, and the like, and controls the entire apparatus.
  • the storage unit 53 stores various application programs and various data files.
  • the communication unit 58 communicates with an external device such as the stocker management device 30.
  • the corresponding usage status information 55 and the like are stored in the storage unit 53, as shown in FIG. 3, the corresponding usage status information 55 and the like are stored.
  • the corresponding use status information 55 includes the corresponding information 56 of the stocker 40, the use status information 57, and the like.
  • the correspondence information 56 and the use status information 57 included in the corresponding use status information 55 are the same as those included in the use information DB 35.
  • the stocker management device 30 and the stocker 40 synchronize their information with the latest one by performing communication.
  • FIG. 4 is a flowchart showing an example of a use acceptance process routine executed by the CPU 32 of the control unit 31.
  • This routine is stored in the storage unit 33, and repeatedly executed by the CPU 32 of the control unit 31 at predetermined intervals after activation of the stocker management device 30.
  • the CPU 32 first determines whether a use request has been obtained from an external device (S100).
  • the use request includes information (such as a company ID) for identifying a business and information (for example, a stocker ID) for specifying a stocker 40 desired to be used. Further, although an example of requesting use of one delivery storage 41 will be described here, use of a plurality of delivery storages 41 may be performed at one time.
  • the CPU 32 ends this routine as it is.
  • the use request is acquired in S100, the CPU 32 reads out and acquires the correspondence information 36 and the use status information 37 of the corresponding stocker 40 from the use information DB 35 (S110).
  • the CPU 32 determines whether or not the number of uses in the corresponding stocker 40 among the stockers 40 corresponding to the business entity that has made the use request has reached the fixed CAP and / or the moving CAP (S120).
  • the enterprise has contracted only for fixed CAP, it is judged whether the number of usage of the fixed delivery warehouse of the enterprise has reached the fixed CAP number defined for this enterprise, and the enterprise contracts only for floating CAP.
  • the number of usage of the fluid delivery depot of the enterprise has reached the number of fluid CAP specified for this enterprise, and if the enterprise has contracted fixed CAP and fluid CAP, delivery of the enterprise It may be determined whether the total number of using the storage has reached the total number of fixed CAPs and the number of moving CAPs defined by the business operator. Also, “Whether the number of uses has reached the number of CAPs” is a good idea as long as the number of uses including the use request is equal to or less than the number of CAPs, does the current number of uses not incrementing the number of uses reach the number of CAPs? The determination may be made based on whether or not the number of CAPs is exceeded after incrementing the number of uses based on the use request. Furthermore, “whether or not the number of uses has reached the number of CAPs” may be determined based on whether or not there is a vacancy in the number of current uses of the relevant business operator.
  • the CPU 32 determines whether the number of uses of the delivery storage 41 of the corresponding stocker 40 has reached the total number of the delivery storage 41 S130).
  • the determination may be made, or if the business is contracted only to the flow CAP, it may be determined whether the number of flow uses reaches the total number of flow delivery depots. That is, the CPU 32 determines whether there is a vacancy in the fluid delivery depot.
  • this determination can be performed in the same manner as S120 in the manner of increment.
  • the CPU 32 determines that the business operator can use the stocker 40, and displays an input screen regarding the use of the stocker 40 (S140) .
  • This input screen may have an input field for inputting the date and time of start of use.
  • the CPU 32 determines whether an item to be input has been input on the input screen, that is, whether or not the input is completed (S150), and stands by as it is when the input is not completed.
  • the CPU 32 stores the input content and updates the usage status information 37 (S160).
  • the CPU 32 increments the number of usage of the corresponding business operator, and adds the information of the delivery repository ID of the usage status in the current usage request, the user, the usage status, and the unlocking code. To be done.
  • the CPU 32 also performs a process of decrementing the number of free spaces.
  • the delivery storage 41 to be used is set by the control unit 31 in the order of the delivery storage 41 that is easy for the purchaser 14 to receive (for example, in the order of middle, upper, lower, and closer to the display operation unit 42). It is good also as Then, the CPU 32 outputs the updated usage status information 37 to the corresponding stocker 40 (S170), and ends this routine as it is.
  • the stocker 40 updates the usage status information 57 using the received usage status information 37.
  • the CPU 32 executes this business. Determines that the stocker 40 can not be used, and displays a screen on which input related to the use of the stocker 40 can not be made (S180), and this routine is ended as it is. The user who confirms this screen recognizes that this stocker 40 can not be used.
  • the business entity whose use request has been accepted in S140 delivers the product 17 to the corresponding stocker 40 by the use date and time, and transmits the content to the purchaser 14.
  • the purchaser 14 causes the reader 43 of the stocker 40 to read the unlocking code received in advance from the sales management device 21 and receives the product 17.
  • the CPU 32 of this embodiment corresponds to a determination control unit
  • the storage unit 33 corresponds to a storage unit
  • the control unit 31 corresponds to an information processing apparatus
  • the stocker 40 corresponds to a stocker
  • the stocker management apparatus 30 is a stocker management apparatus It corresponds to
  • an example of the information processing method according to the present disclosure is also clarified by describing the operation of the control unit 31.
  • the control unit 31 described above includes the stocker system 11 including the stocker 40 having a plurality of delivery stockers 41 and used by one or more users, and the stocker management device 30 managing the one or more stockers 40.
  • the stocker 40 is determined in association with the user among the fluid delivery depots that are fluidly used by the user among the delivery depots 41 and is the maximum number that can be used by this user Flow CAP is set.
  • fixed CAPs which are determined in association with the user among the delivery storages 41 and are used by the user, are set as fixed CAPs.
  • the control unit 31 obtains the number of fluid usages, which is the number of delivery storages already used among the flow delivery storages of the stocker 40, or the flow delivery storage of the stocker 40. Based on the number of vacant spaces, the number of fluid CAPs defined by the user, and the number of fluid usages by which the user uses the fluid It is determined whether or not the storage 41 can be used, and the determination result is output.
  • the stocker 40 is determined in association with the user among the fluid delivery depots that are fluidly used by the user among the delivery depots 41, and the maximum number that can be used by this user A certain number of fluid CAPs are set.
  • the control unit 31 obtains the number of the fluid use, which is the number of delivery storages already used among the flow delivery storages of the stocker 40 Based on the number of free spaces, the number of fluid CAPs defined by the user, and the number of fluid usages by which the user uses the fluid storage in the stocker 40, the user can store the storage It is determined whether 41 can be used, and the determination result is output.
  • a fluid delivery depot to be used in a fluid manner is set for the user, and for each user, the fluid number, which is the maximum usable number of fluid delivery storages, is set.
  • the stocker having a plurality of stockers can use the stockers as equally as possible while improving the utilization efficiency as much as possible.
  • this control unit 31 whether the number of moving uses of stocker 40 has not reached the total number of moving delivery depots or there is a vacancy in the moving delivery storage of stocker 40, and the number of moving uses of the user is determined by this user.
  • the user judges that the delivery storage 41 of the stocker 40 is usable, and the fluid use number of the stocker 40 is the fluid delivery container
  • control unit 31 stores the user in the storage unit 33, and uses the correspondence information 36 in which the user, the fixed CAP determined for the user, and the flow CAP determined for the user are associated with each other. In order to determine whether the delivery storage 41 can be used, it is possible to more easily determine whether the user can use the delivery storage 41 by using the correspondence information 36.
  • control unit 31 uses the usage status information 37 stored in the storage unit 33, the usage status information 37 including one or more of the number of fluid usages, the number of vacancies of fluid delivery depots, the number of fluid usages, and the number of fixed usages.
  • the usage status information 37 including one or more of the number of fluid usages, the number of vacancies of fluid delivery depots, the number of fluid usages, and the number of fixed usages.
  • fixed CAP and fluid CAP are set in the stocker 40, and the control unit 31 uses this based on the number of fixed uses or the number of vacant fixed delivery depots and the fixed CAP determined by the user. It is determined whether the person who can use the delivery storage 41 is available. In this stocker system 11, the user can secure the delivery storage 41 by means of the fixed delivery storage, and the user uses the fixed delivery storage by the number of fixed usages or the number of vacant fixed delivery storages and the fixed CAP. It can be determined whether it is possible. Furthermore, in this stocker system 11, the business operator can use the delivery storage 41 if there is a space, and therefore can make a use request without being aware of the fixed CAP and the flow CAP.
  • the stocker management device 30 receives a use request of the stocker 40 from the business via the network
  • the present invention is not particularly limited thereto.
  • the use request of the storage 41 may be directly received.
  • the CPU 52 of the control unit 51 may execute the above-described use acceptance processing routine of FIG. 4.
  • the CPU 52 may acquire the correspondence information 56 and the utilization state information 57 from the correspondence utilization state information 55 in S110, and may output the utilization state information 57 to the stocker management device 30 in S170.
  • the use request of the delivery storage 41 may be performed by any device existing in the system.
  • the fixed CAP is set, but this may be omitted (see stocker # 2 in FIG. 2).
  • this device although it is not possible to secure a fixed delivery storage 41, it is possible to secure a fluid delivery storage 41.
  • a stocker 40 having a plurality of delivery storages 41 delivery is made as fair as possible while improving utilization efficiency as much as possible. You can use the storage.
  • the correspondence information 36 and the use status information 37 are stored in the device that receives the use request, but the present invention is not particularly limited thereto, and when these pieces of information are required, these pieces of information (For example, if the use request is received from the stocker 40, the external device may be acquired from the stocker management device 30 or the like). Also in this way, in the stocker 40 having a plurality of deliveries 41, the deliveries can be used as equally as possible while improving the utilization efficiency as much as possible.
  • the utilization status information 37 includes the vacancy and the numerical value of the total number of utilizations, but can be omitted as appropriate. The numerical value that can be calculated using the managed numerical value does not have to be calculated in advance and managed with the use status information 37, and may be calculated each time as needed.
  • the usage information DB 35 including the correspondence information 36 and the usage situation information 37 and the correspondence usage situation information 55 including the correspondence information 56 and the usage situation information 57 are not particularly limited thereto.
  • the usage status information may be separate data.
  • the fixed CAP and the fluid CAP are not specified when requesting use, the invention is not particularly limited thereto, and the user designates the fixed CAP and the fluid CAP to request use. It is also good. In this device, it is possible to specify and use a CAP that you want to use preferentially.
  • the position of the delivery storage 41 to be used has been described as being set by the device (the stocker management device 30 or the stocker 40) that has received the use request, but it is not particularly limited thereto.
  • the possible position of the delivery storage 41 may also be specified, or the position of the delivery storage 41 to be used at the time of use request may be specified.
  • the stocker system 11 includes the stocker management device 30 and the stocker 40.
  • the present invention is not particularly limited thereto, and the stocker 40 may have the function of the stocker management device 30.
  • the sales management device 21 and the stocker management device 30 are separate servers, but the stocker management device 30 may have the function of the sales management device 21.
  • the information processing apparatus the stocker system, and the information processing method of the present disclosure may be configured as follows.
  • the determination control unit determines whether the number of fluid uses of the stocker has not reached the total number of fluid deliveries or if the fluid deliveries of the stocker have an empty space and the user It is determined that the user can use the stocker of the stocker when the number of fluid uses does not reach the number of fluids specified for the user or the number of fluid uses of the user is vacant, When the number of fluid uses of stocker reaches the total number of fluid deliveries, when there is no space in the fluid deliveries, or when the number of fluid uses of the user reaches the number of fluid of the user? The user may determine that the stocker of the stocker is not usable when there is no space in the number of fluid usages. In this device, the above determination makes it possible to use the delivery as fairly as possible while improving the utilization efficiency as much as possible.
  • An information processing apparatus includes a storage unit that stores correspondence information in which a user is associated with the number of flows determined for the user, and the determination control unit stores the correspondence information in the storage unit.
  • the correspondence information may be used to determine whether the user can use the delivery storage.
  • a fixed number which is the number of fixed delivery storages determined in association with the user among the delivery storages and fixedly used, is set, and the correspondence information is the user and the use
  • the fixed number determined by the user may be associated with the flow number determined by the user.
  • the information processing apparatus is determined by fixedly using the number of fluid uses, the number of free spaces in the fluid delivery depot, the number of fluid uses, and the user in the stocker in association with the user in the delivery depot.
  • a storage unit that stores usage status information including one or more of the fixed usage count, which is the number of the fixed delivery container being used, and the determination control unit stores the usage status stored in the storage unit Information may be used to determine whether the user is able to use the delivery depot. In this device, it is possible to more easily determine whether the user can use the delivery storage by using the use status information stored in the storage unit.
  • the stocker includes a fixed number, which is the number of fixed delivery containers determined in association with a user and fixedly used among the delivery containers, and the fixed among the delivery containers.
  • the fluid number which is determined in association with the user and is the maximum number that can be used by the user is set among the fluid delivery containers that are fluidly used by the user except for the delivery container, the determination
  • the control unit is a fixed use number, which is the number of the user using the fixed delivery container in the stocker, or a free number of fixed delivery containers of the stocker, and the fixed number determined by the user. It may be determined whether the user can use the delivery storage based on the above. In this device, the user can securely secure the delivery storage by the fixed delivery storage, and the user can use the fixed delivery storage depending on the number of fixed usages or the number of vacant and fixed delivery storages. Can be determined.
  • the stocker system of the present disclosure includes a stocker having a plurality of stockers and used by one or more users, and a stocker management device that manages one or more of the stockers, the stocker and the stocker management One or more of the devices are provided with any of the information processing devices described above.
  • a stocker management device that manages one or more of the stockers, the stocker and the stocker management
  • One or more of the devices are provided with any of the information processing devices described above.
  • an effect according to the adopted mode can be obtained.
  • the information processing method of the present disclosure is An information processing method for use in a stocker system comprising a stocker having a plurality of deliveries and used by one or more users, and a stocker management device for managing one or more of the stockers,
  • a fluid number which is determined in association with a user among fluid deliveries used fluidly by the user among the deliveries, is set as the maximum number that can be used by the user.
  • the number of flow usages which is the number of delivery storages already used among the flow delivery storages of the stocker, or the number of vacant delivery storages of the stocker
  • the user can use the delivery storage based on the number of flows determined for the user and the number of use in flow, which is the number of the user using the storage in the stocker Determining whether or not to output the determination result, Is included.
  • the delivery depots can be used as equally as possible while improving the utilization efficiency as much as possible.
  • various aspects of the above-described information processing apparatus may be adopted, and further, steps may be added to realize each function of the above-described information processing apparatus.
  • the present invention is applicable to the technical field of a merchandise distribution system for delivering goods to a stocker.

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Abstract

In the present invention, a maximum number of fluid-use delivery compartments used fluidly by a user among delivery compartments is associated with the user and established, and this maximum number is set as a fluid number in a stocker. After acquiring a use request for a delivery compartment from a user, this information processing device determines whether the user can use the delivery compartment on the basis of the fluid number established for the user, a fluid use number that is the number of fluid-use delivery compartments being used by the user in the stocker, and the number of empty fluid-use delivery compartments in the stocker or a fluid current use number that is the number of delivery compartments already being used among the fluid-use delivery compartments of the stocker, then outputs the determination result.

Description

情報処理装置、ストッカシステム及び情報処理方法INFORMATION PROCESSING APPARATUS, STOCKER SYSTEM, AND INFORMATION PROCESSING METHOD
 本明細書で開示する発明は、情報処理装置、ストッカシステム及び情報処理方法に関する。 The invention disclosed in the present specification relates to an information processing device, a stocker system, and an information processing method.
 従来、荷物の受け渡し等に用いる宅配ボックスとこれを管理する装置とを備えたシステムが知られている。例えば、特許文献1には、以下のシステムが記載されている。まず、荷物の配送を請け負った宅配業者(配達員)が、宅配荷物を宅配ボックス内に収納する。配達員は宅配ボックスのテンキーに固有の荷物番号を入力しボックスを閉じる。宅配ボックスは自己の固有IDと入力された番号をホストコンピュータに送信する。荷物の名宛人は、公衆電話や携帯端末からホストコンピュータにアクセスして開錠要求を行う。ホストコンピュータでは、アクセスして来た者の認証を行い、正当なアクセスであれば、対応する電子錠に暗証番号を設定するとともにその暗証番号を音声等で知らせる。荷物の名宛人は、宅配ボックスにその暗証番号を入力して開錠を行う。 2. Description of the Related Art Conventionally, there is known a system provided with a home delivery box used for delivery of luggage and the like and a device for managing the same. For example, Patent Document 1 describes the following system. First, a delivery company (delivery person) who has delivered the package stores the delivery package in the delivery box. The deliveryman enters a unique package number into the numeric keypad of the delivery box and closes the box. The delivery box sends its own unique ID and the input number to the host computer. The addressee of the package accesses the host computer from a public telephone or a portable terminal and makes an unlocking request. The host computer authenticates the person who has made the access, and if it is a legitimate access, sets a password on the corresponding electronic lock and informs the password by voice or the like. The addressee of the package unlocks the package by entering the password in the delivery box.
特開2003-16520号公報Japanese Patent Application Publication No. 2003-16520
 ところで、特許文献1の宅配ボックスのように複数の納品庫を備えたストッカが複数箇所に設置されることや、複数箇所に設置されたストッカを複数の事業者が共に利用したい場合が考えられる。しかし、特許文献1では、そのような利用の態様については考慮されていなかった。 By the way, it may be considered that stockers provided with a plurality of delivery storages are installed at a plurality of locations as in the case of the delivery box of Patent Document 1 or that a plurality of businesses want to use stockers installed at a plurality of locations together. However, Patent Document 1 does not consider such a mode of use.
 本開示は、このような課題を解決するためになされたものであり、複数の納品庫を有するストッカにおいて、利用効率をできるだけ高めつつできるだけ公平に納品庫を使用することができる情報処理装置、ストッカシステム及び情報処理方法を提供することを主目的とする。 The present disclosure has been made to solve such a problem, and in a stocker having a plurality of deliveries, an information processing apparatus and a stocker that can use the deliveries as equally as possible while improving the utilization efficiency as much as possible. The main purpose is to provide a system and an information processing method.
 本明細書で開示する発明は、上述の主目的を達成するために以下の手段を採った。 The invention disclosed herein adopts the following means in order to achieve the above-mentioned main object.
 本明細書で開示する情報処理装置は、
 複数の納品庫を有し1又は2以上の使用者に使用されるストッカと、1以上の前記ストッカを管理するストッカ管理装置とを備えたストッカシステムに用いられる情報処理装置であって、
 前記ストッカには、前記納品庫のうち使用者に流動的に利用される流動納品庫のなかで使用者に対応付けて定められ該使用者が使用可能な最大数である流動数が設定されており、
 使用者から前記納品庫の使用要求を取得したのち、前記ストッカの前記流動納品庫のうち既に利用されている納品庫の数である流動利用数又は前記ストッカの流動納品庫の空き数と、該使用者に定められた前記流動数と、該使用者が該ストッカで前記流動納品庫を使用している数である流動使用数と、に基づいて該使用者が該納品庫を使用可能であるか否かを判定し、判定結果を出力する判定制御部、
 を備えたものである。
The information processing apparatus disclosed in the present specification is
An information processing apparatus for use in a stocker system including a stocker having a plurality of delivery stockers and used by one or more users, and a stocker management apparatus that manages one or more of the stockers,
In the stocker, a fluid number, which is determined in association with a user among fluid deliveries used fluidly by the user among the deliveries, is set as the maximum number that can be used by the user. Yes,
After acquiring the use request of the delivery storage from the user, the number of flow usages, which is the number of delivery storages already used among the flow delivery storages of the stocker, or the number of vacant delivery storages of the stocker, The user can use the delivery storage based on the number of flows determined for the user and the number of use in flow, which is the number of the user using the storage in the stocker A determination control unit that determines whether the
Is provided.
 この情報処理装置では、ストッカに対して、納品庫のうち使用者に流動的に利用される流動納品庫のなかで使用者に対応付けて定められこの使用者が使用可能な最大数である流動数が設定されている。また、この情報処理装置では、使用者から納品庫の使用要求を取得したのち、ストッカの流動納品庫のうち既に利用されている納品庫の数である流動利用数又はストッカの流動納品庫の空き数と、この使用者に定められた流動数と、この使用者がこのストッカで流動納品庫を使用している数である流動使用数と、に基づいてこの使用者が該納品庫を使用可能であるか否かを判定し、判定結果を出力する。一般的に、このようなストッカシステムでは、例えば、ストッカの納品庫をすべて固定的に用いる納品庫とすると、空きがあるにもかかわらず他の使用者は納品庫を使用できない。一方、流動納品庫を設定し、これを自由に利用可能とした場合、先に利用されると他の使用者が使用できない場合が生じる。本開示のストッカシステムでは、使用者に流動的に利用される流動納品庫を設定し、各使用者には、流動納品庫のうち使用可能な最大数である流動数が設定されている。そして、各使用者は、流動納品庫の空きに応じてこれを使用可能であり、また、流動数以上には流動納品庫を使用できないので、他の使用者が流動納品庫を使用できる場合が生じうる。このように、本開示のストッカシステムでは、複数の納品庫を有するストッカにおいて、利用効率をできるだけ高めつつできるだけ公平に納品庫を使用することができる。 In this information processing apparatus, the stocker is determined by associating it with the user among the fluid delivery depots that are fluidly used by the user among the delivery depots, and the flow that is the maximum number that can be used by this user The number is set. Further, in this information processing apparatus, after acquiring the use request of the delivery storage from the user, the number of the fluid use, which is the number of the delivery storages already used among the flow delivery storages of the stocker, or the free delivery storage of the stocker The user can use the inbox based on the number, the number of flows determined for the user, and the number of current uses that is the number for which the user is using the fluid depot in the stocker It is judged whether or not it is, and the judgment result is outputted. In general, in such a stocker system, for example, if all the stockers in the stocker are fixedly used as the stockers, other users can not use the stockers despite the vacancy. On the other hand, when the fluid delivery storage is set and freely made available, other users may not be able to use it if used first. In the stocker system of the present disclosure, a fluid delivery depot to be used in a fluid manner is set for the user, and for each user, a fluid number, which is the maximum usable number of fluid delivery depots, is set. And each user can use this according to the vacancy of the fluid delivery warehouse, and since the fluid delivery warehouse can not be used more than the number of the fluid, there is a case that other users can use the fluid delivery warehouse It can occur. As described above, in the stocker system of the present disclosure, the stocker having a plurality of stockers can use the stockers as equally as possible while improving the utilization efficiency as much as possible.
 ここで、「流動数」は、ストッカが有する納品庫の総数以下の範囲で定められるものとしてもよい。また、ストッカには、納品庫のうち使用者に対応付けて定められ固定的に利用される固定納品庫の数である固定数が設定されているものとしてもよい。このとき、流動数は、ストッカが有する納品庫の総数から設定されている全ての固定数を差し引いた数以下の範囲で定められるものとしてもよい。また、流動納品庫の空き数は、ストッカが有する流動納品庫の総数から流動利用数を差し引いた数としてもよい。なお、ここでは、「利用」は複数の使用者を対象として含む趣旨であり、「使用」は当該使用者のみを対象とする趣旨であり、同様に、「利用数」は複数の使用者の使用数の総計をいい、「使用数」は当該使用者の使用数だけをいうものとする。 Here, the "number of flows" may be determined within the range equal to or less than the total number of deliveries held by the stocker. Moreover, it is good also as what is set as the stocker the fixed number which is the number of fixed delivery storages which are defined corresponding to a user among delivery storages, and used fixedly. At this time, the number of flows may be determined within a range equal to or less than the total number of in-stocks possessed by the stocker minus all fixed numbers set. In addition, the number of vacant fluid delivery depots may be a number obtained by subtracting the number of fluid usages from the total number of fluid delivery depots held by the stocker. Here, “use” is intended to cover a plurality of users, “use” is intended to target only the users, and similarly, “the number of uses” refers to a plurality of users. The total number of usages is referred to, and “the number of usages” refers to only the number of usages of the user.
販売管理システム10及びストッカシステム11の一例を表す概略説明図。BRIEF DESCRIPTION OF THE DRAWINGS Schematic explanatory drawing showing an example of the sales management system 10 and the stocker system 11. FIG. 記憶部33に記憶された利用情報DB35の一例を表す説明図。Explanatory drawing showing an example of utilization information DB35 memorize | stored in the memory | storage part 33. FIG. 記憶部53に記憶された対応利用状況情報55の一例を表す説明図。Explanatory drawing showing an example of the corresponding utilization status information 55 memorize | stored in the memory | storage part 53. FIG. 使用受付処理ルーチンの一例を表すフローチャート。The flowchart showing an example of a use reception processing routine.
 次に、本発明の実施形態について、図面を用いて説明する。図1は、本発明の一実施形態である販売管理システム10及びストッカシステム11の構成の一例を表す概略説明図である。図2は、記憶部33に記憶された利用情報DB35の一例を表す説明図である。図3は、記憶部53に記憶された対応利用状況情報55の一例を表す説明図である。販売管理システム10は、店舗20などを有する事業者が管理するシステムであり、販売管理装置21を備えている。販売管理装置21は、インターネットなどのネットワーク12を介して、購入者14の携帯端末15などと情報のやりとりを行い、購入者14(顧客)に商品17の販売情報を提供する。この販売管理装置21は、制御部22と、記憶部23と、通信部28とを備えている。制御部22は、CPU、ROM及びRAMなどにより構成され装置全体の制御を司るものである。記憶部23は、各種アプリケーションプログラムや各種データファイルを記憶するものである。通信部28は、ストッカ管理装置30などの外部機器と通信を行うものである。事業者は、この販売管理装置21から、ストッカ管理装置30へストッカ40の使用要求などを送信する。また、事業者は、配達者19により店舗20などからストッカ40へ商品17を配送させる。 Next, embodiments of the present invention will be described using the drawings. FIG. 1 is a schematic explanatory view showing an example of the configuration of a sales management system 10 and a stocker system 11 according to an embodiment of the present invention. FIG. 2 is an explanatory diagram showing an example of the usage information DB 35 stored in the storage unit 33. As shown in FIG. FIG. 3 is an explanatory view showing an example of the corresponding usage status information 55 stored in the storage unit 53. As shown in FIG. The sales management system 10 is a system managed by a company having a store 20 and the like, and includes a sales management device 21. The sales management device 21 exchanges information with the portable terminal 15 or the like of the purchaser 14 via the network 12 such as the Internet, and provides the purchaser 14 (customer) with sales information of the product 17. The sales management device 21 includes a control unit 22, a storage unit 23, and a communication unit 28. The control unit 22 includes a CPU, a ROM, a RAM, and the like, and controls the entire apparatus. The storage unit 23 stores various application programs and various data files. The communication unit 28 communicates with an external device such as the stocker management device 30. The business entity transmits a request for use of the stocker 40 or the like from the sales management device 21 to the stocker management device 30. In addition, the enterprise causes the delivery person 19 to deliver the product 17 from the store 20 or the like to the stocker 40.
 ストッカシステム11は、ストッカ管理装置30と、1又は2以上のストッカ40とを備えている。このストッカシステム11は、例えば、ストッカ40A,40Bなどを有している。なお、ストッカ40A,40Bは、ストッカ40と総称する。このストッカシステム11では、ストッカ40は、複数の納品庫41を有し、1又は2以上の事業者(使用者)に使用されるよう設定されている。また、ストッカ40には、納品庫41のうち事業者に対応付けて定められ固定的に利用される固定納品庫の数である固定CAP(固定数)と、納品庫41のうち固定納品庫を除き事業者に流動的に利用される流動納品庫のなかで事業者に対応付けて定められこの事業者が使用可能な最大数である流動CAP(流動数)と、が設定されている。この固定CAPは、ストッカ40の有する納品庫41の総数を最大値としてこの総数以下に定められる。また、流動CAPは、ストッカ40が有する納品庫41の総数以下の範囲で定められ、且つ流動納品庫の総数以下に定められる。即ち、流動CAPは、ストッカ40が有する納品庫41の総数から、設定されている全ての固定CAPを差し引いた数(流動納品庫の総数)以下の範囲で定められる。固定CAPは、使用の有無にかかわらず、契約した事業者に、該当するストッカ40の納品庫41を必ず確保する契約数であり、使用の有無にかかわらず所定の使用料を要する。一方、流動CAPは、予め契約した内容に応じて、該当するストッカ40の納品庫41に空きがあれば使用可能である契約数であり、使用の際に使用料を要する。 The stocker system 11 includes a stocker management device 30 and one or more stockers 40. The stocker system 11 includes, for example, stockers 40A and 40B. The stockers 40A and 40B are collectively referred to as the stocker 40. In this stocker system 11, the stocker 40 has a plurality of delivery stockers 41 and is set to be used by one or more business operators (users). Further, in the stocker 40, a fixed CAP (fixed number), which is the number of fixed delivery storages defined among the delivery storages 41 and fixed and used in a fixed manner, and a fixed delivery storage among the delivery storages 41 Except the fluid delivery depots that are fluidly used by a business entity, a flow CAP (current number), which is determined in association with the business entity and is the maximum number that can be used by the business entity, is set. The fixed CAP is determined to be equal to or less than the total number of the deliveries 41 held by the stocker 40 as the maximum value. In addition, the flow CAP is defined in the range equal to or less than the total number of the delivery depots 41 held by the stocker 40, and is set equal to or less than the total number of the fluid delivery depots. That is, the fluid CAP is determined in a range equal to or less than the number obtained by subtracting all the set fixed CAPs from the total number of the delivery depots 41 possessed by the stocker 40 (the total number of fluid delivery depots). The fixed CAP is the number of contracts for securing the delivery storage 41 of the corresponding stocker 40 to the contracting business operator regardless of use or non-use, and requires a predetermined fee regardless of use or non-use. On the other hand, the flow CAP is the number of contracts that can be used if there is a vacancy in the delivery storage 41 of the corresponding stocker 40 according to the contents of the contract in advance, and a usage fee is required at the time of use.
 具体的には、図2に示すように、ストッカ#1では、納品庫41の総数が11であり、固定納品庫(固定CAP)の総数が4(事業者A,Bの合計)、流動納品庫の総数が7であり、流動CAPの総数は9(事業者B,C,Dの合計)である。事業者Cは、流動納品庫を3つまで使用できるが、事業者Cが流動CAPを使い切った場合でも、流動納品庫が4つ残ることになり、これを事業者B、Dが流動的に利用可能である。この残りの流動納品庫は、契約している事業者B、Dのうち使用要求を先に行った事業者が優先的に使用できることになる。また、固定CAPと流動CAPとを契約している事業者(事業者B)は、固定CAPを全て使用後に流動CAPを使用する設定としてもよいし、任意で指定したCAPを使用する設定としてもよい。このように、事業者は、固定CAPを契約することにより納品庫41を確実に確保することができ、流動CAPを契約することにより納品庫41に空きがあればその使用を確保することができる。なお、事業者は、流動納品庫の総数を超えてこれを使用することは物理的にできないので、流動CAPは、流動納品庫の総数以下に定められる。複数の事業者が流動納品庫をできるだけ公平に使用する観点からは、流動CAPは、流動納品庫の総数よりも少ない数を上限として定められるものとしてもよい。 Specifically, as shown in FIG. 2, in the stocker # 1, the total number of the delivery storage 41 is 11, the total number of the fixed delivery storage (fixed CAP) is 4 (the total of the business operators A and B), and the fluid delivery The total number of warehouses is 7, and the total number of floating CAPs is 9 (sum of business operators B, C, D). Business C can use up to three liquid delivery depots, but even if business C uses up the flow CAP, four flow delivery depots will remain, which can be transferred by business B and D It is available. The remaining liquid delivery depots can be preferentially used by the business operators B and D who have made a contract, who made the usage request first. In addition, a business that contracts fixed CAP and current CAP (Operator B) may be set to use current CAP after all fixed CAPs have been used, or may be set to use arbitrarily designated CAP. Good. As described above, the business operator can secure the delivery storage 41 reliably by contracting the fixed CAP, and can secure the use of the delivery storage 41 if the delivery storage 41 is vacant by contracting the moving CAP. . Since the business operator can not physically use more than the total number of fluid deliveries, the fluid CAP is set equal to or less than the total number of fluid deliveries. From the viewpoint of a plurality of businesses using the fluid delivery depot as equally as possible, the fluid CAP may be determined with an upper limit being a number smaller than the total number of the fluid delivery depots.
 ストッカ管理装置30は、ネットワーク13を介してストッカ40と情報のやりとりを行う。ストッカ管理装置30は、制御部31と、通信部38とを備えている。制御部31は、CPU32、記憶部33などにより構成され装置全体の制御を司るものである。記憶部33は、各種アプリケーションプログラムや各種データファイルを記憶するものである。通信部38は、ストッカ40などの外部機器と通信を行うものである。記憶部33には、ストッカ情報34や利用情報データベース(DB)35などが記憶されている。ストッカ情報34には、例えば、ストッカシステム11が有するストッカ40の識別番号や配置場所などの情報が含まれる。利用情報DB35には、図2に示すように、各ストッカにおける対応情報36や利用状況情報37が含まれる。対応情報36は、事業者とこの事業者に定められた固定CAPとを対応付けた情報や、事業者とこの事業者に定められた流動CAPとを対応付けた情報などが含まれる。利用状況情報37には、固定使用数、固定利用数、固定納品庫の空き数、流動使用数、流動利用数、流動納品庫の空き数、納品庫利用数及び納品庫の空き数などの情報が含まれるものとしてもよい。固定使用数は、該当する特定の事業者がこのストッカ40で固定納品庫を使用している数である。固定利用数は、ストッカ40の固定納品庫のうち既に利用されている納品庫41の数(総数)である(不図示)。固定納品庫の空き数は、ストッカ40が有する固定納品庫の総数から固定利用数を差し引いた数である(不図示)。流動使用数は、該当する特定の事業者がこのストッカ40で流動納品庫を使用している数である。流動利用数は、ストッカ40の流動納品庫のうち既に利用されている納品庫41の数(総数)である(不図示)。流動納品庫の空き数は、ストッカ40が有する流動納品庫の総数から流動利用数を差し引いた数である(不図示)。流動納品庫の空き数は、ストッカ40が有する流動納品庫の総数から流動利用数を差し引いた数である(不図示)。納品庫利用数は、使用されている固定納品庫と流動納品庫の総数である。納品庫の空き数は、納品庫41の総数から固定利用数及び流動利用数を差し引いた数である。図2のストッカ#1を例にすると、納品庫の総数が11、固定納品庫数が4、流動納品庫数が7である。また、固定使用数は事業者Aが2、事業者Bが0であり、固定利用数は2であり、固定納品庫の空き数は2である。また、流動使用数は事業者Bが0、事業者Cが2、事業者Dが2であり、流動利用数は4であり、流動納品庫の空き数は3である。また、納品庫利用数は6であり、納品庫の空き数は5である。この利用状況情報37には、使用されている納品庫41のID(識別情報)と、使用している事業者と、予約か使用済みであるかの使用状況と、解錠コードとが対応付けられて含まれている。なお、ここでは、「利用」は複数の使用者を対象として含む趣旨であり、「使用」は当該使用者のみを対象とする趣旨であり、同様に、「利用数」は複数の使用者の使用数の総計をいい、「使用数」は当該使用者の使用数だけをいうものとする。 The stocker management device 30 exchanges information with the stocker 40 via the network 13. The stocker management device 30 includes a control unit 31 and a communication unit 38. The control unit 31 includes the CPU 32, the storage unit 33, and the like, and controls the entire apparatus. The storage unit 33 stores various application programs and various data files. The communication unit 38 communicates with an external device such as the stocker 40. The storage unit 33 stores stocker information 34, a usage information database (DB) 35, and the like. The stocker information 34 includes, for example, information such as the identification number of the stocker 40 of the stocker system 11 and the arrangement location. As shown in FIG. 2, the usage information DB 35 includes correspondence information 36 and usage status information 37 in each stocker. The correspondence information 36 includes information in which the business owner is associated with the fixed CAP defined for the business owner, information in which the business operator is associated with the flow CAP defined for the business operator, and the like. The usage status information 37 includes information such as the number of fixed usages, the number of fixed usages, the number of vacancy in fixed storage, the number of fluid usage, the number of fluid usage, the number of vacancy in fluid storage, the number of utili May be included. The fixed number of uses is the number of corresponding specific business operators using fixed stockers in this stocker 40. The fixed usage number is the number (total number) of the delivery storages 41 already used among the fixed delivery storages of the stocker 40 (not shown). The number of vacant fixed delivery depots is a number obtained by subtracting the number of fixed usages from the total number of fixed delivery depots that the stocker 40 has (not shown). The number of current uses is the number of the corresponding specific business operator using the current delivery stocker in this stocker 40. The number of fluid usages is the number (total number) of the delivery containers 41 already used among the fluid delivery containers of the stocker 40 (not shown). The vacancy number of the fluid delivery depot is a number obtained by subtracting the number of fluid uses from the total number of the fluid delivery depots that the stocker 40 has (not shown). The vacancy number of the fluid delivery depot is a number obtained by subtracting the number of fluid uses from the total number of the fluid delivery depots that the stocker 40 has (not shown). The number of used deliveries is the total number of used fixed deliveries and moving deliveries. The number of vacant deliveries is the total number of deliveries 41 minus the number of fixed usages and the number of current usages. Taking the stocker # 1 of FIG. 2 as an example, the total number of deliveries is 11, the number of fixed deliveries is 4, and the number of flowable deliveries is 7. Further, the number of fixed usages is 2 for the business operator A and 0 for the business operator B, the number of fixed usages is 2 and the number of vacant fixed delivery depots is 2. Further, the number of current usages is 0 for the enterprise B, 2 for the enterprise C, 2 for the enterprise D, 4 for the number of current usages, and 3 for the vacancy of the fluid delivery depot. In addition, the number of used delivery boxes is 6, and the number of empty delivery boxes is 5. In the usage status information 37, the ID (identification information) of the used delivery depot 41, the business operator who is using it, the usage status of whether reserved or used, and the unlocking code are associated. Included. Here, “use” is intended to cover a plurality of users, “use” is intended to target only the users, and similarly, “the number of uses” refers to a plurality of users. The total number of usages is referred to, and “the number of usages” refers to only the number of usages of the user.
 ストッカ40は、店舗20から配送された商品17を購入者14へ受け渡す際に用いられる装置である。ストッカ40は、多数の購入者14が利用可能であり、通勤などの外出時に商品17を受け取ることができるよう、オフィス、コンビニエンスストア、各種公共施設など様々な場所に設置されている。このストッカ40は、施錠可能な複数(例えば11個)の納品庫41を備えている。納品庫41の各々は、商品17等の物品を収容可能な内部空間を有しており、前面の扉44と、扉44の施錠及び解錠を行うロック機構45と、納品庫41内の物品の有無を検出する物品センサ46と、扉44の開閉を検出する開閉センサ47とを備えている。物品センサ46は、光を用いた非接触式のセンサとしてもよいし、素子を用いた接触式のセンサとしてもよい。この納品庫41のひとつには、制御装置50が収容され、その扉44には、表示操作部42と、読取装置43とが配設されている。表示操作部42は、ストッカ40の前面に配置されたタッチパネルであり、商品17の配達者19及び購入者14への各種情報の表示や、配達者19及び購入者14からの各種操作の入力を行う。読取装置43は、購入者14や配達者19などが納品庫41の解錠に用いる解錠コード(例えばパスワード)を読み取るコードリーダである。制御装置50は、制御部51と、通信部58とを備えている。制御部51は、CPU52、記憶部53などにより構成され装置全体の制御を司るものである。記憶部53は、各種アプリケーションプログラムや各種データファイルを記憶するものである。通信部58は、ストッカ管理装置30などの外部機器と通信を行うものである。記憶部53には、図3に示すように、対応利用状況情報55などが記憶されている。対応利用状況情報55には、このストッカ40の対応情報56や利用状況情報57などが含まれている。この対応利用状況情報55に含まれる対応情報56や利用状況情報57は、利用情報DB35に含まれるものと同様である。ストッカ管理装置30とストッカ40とは、通信を行うことにより、これらの情報を最新のものに同期させる。 The stocker 40 is a device used when delivering the product 17 delivered from the store 20 to the purchaser 14. The stocker 40 is available to a large number of purchasers 14 and is installed in various places such as an office, a convenience store, various public facilities, etc. so that the product 17 can be received when going out such as commuting. The stocker 40 includes a plurality of lockable (for example, eleven) delivery stockers 41. Each of the delivery storages 41 has an internal space capable of storing an article such as the product 17, and the front door 44, a locking mechanism 45 for locking and unlocking the doors 44, and the articles in the delivery storage 41 And an open / close sensor 47 for detecting the open / close of the door 44. The article sensor 46 may be a non-contact sensor using light, or may be a contact sensor using an element. The control device 50 is accommodated in one of the delivery storages 41, and the display operation unit 42 and the reading device 43 are disposed on the door 44. The display operation unit 42 is a touch panel disposed on the front of the stocker 40. The display operation unit 42 displays various information on the delivery person 19 and the purchaser 14 of the product 17 and inputs various operations from the delivery person 19 and the purchaser 14 Do. The reading device 43 is a code reader that reads an unlocking code (for example, a password) used by the purchaser 14 or the delivery person 19 to unlock the delivery storage 41. The control device 50 includes a control unit 51 and a communication unit 58. The control unit 51 includes the CPU 52, the storage unit 53, and the like, and controls the entire apparatus. The storage unit 53 stores various application programs and various data files. The communication unit 58 communicates with an external device such as the stocker management device 30. In the storage unit 53, as shown in FIG. 3, the corresponding usage status information 55 and the like are stored. The corresponding use status information 55 includes the corresponding information 56 of the stocker 40, the use status information 57, and the like. The correspondence information 56 and the use status information 57 included in the corresponding use status information 55 are the same as those included in the use information DB 35. The stocker management device 30 and the stocker 40 synchronize their information with the latest one by performing communication.
 次に、販売管理システム10、ストッカシステム11の動作、まず、ストッカシステム11が事業者からの使用要求を受け付ける処理について説明する。事業者の使用者は、購入者14から発注を受けると、商品17を確保し、これを所定のストッカ40へ配達させる。このとき、使用者は、販売管理装置21からストッカ管理装置30にアクセスし、使用要求をストッカ管理装置30へ送信させる。ここで、ストッカ40の使用受付処理について説明する。図4は、制御部31のCPU32が実行する使用受付処理ルーチンの一例を表すフローチャートである。このルーチンは、記憶部33に記憶され、ストッカ管理装置30の起動後、所定間隔で制御部31のCPU32により繰り返し実行される。このルーチンが開始されると、CPU32は、まず、使用要求を外部機器から取得したか否かを判定する(S100)。使用要求には、事業者を特定する情報(事業者IDなど)や、使用を望むストッカ40を特定する情報(例えば、ストッカIDなど)が含まれている。また、ここでは1つの納品庫41を使用要求する例を説明するが、複数の納品庫41を1度に使用要求するものとしてもよい。使用要求を取得していないときには、CPU32は、そのままこのルーチンを終了する。一方、S100で使用要求を取得すると、CPU32は、利用情報DB35から、該当するストッカ40の対応情報36及び利用状況情報37を読み出して取得する(S110)。 Next, operations of the sales management system 10 and the stocker system 11, and first, a process in which the stocker system 11 receives a use request from a business operator will be described. When the user of the enterprise receives an order from the purchaser 14, the enterprise user secures the product 17 and delivers the product 17 to a predetermined stocker 40. At this time, the user accesses the stocker management apparatus 30 from the sales management apparatus 21 and transmits a use request to the stocker management apparatus 30. Here, the use acceptance process of the stocker 40 will be described. FIG. 4 is a flowchart showing an example of a use acceptance process routine executed by the CPU 32 of the control unit 31. This routine is stored in the storage unit 33, and repeatedly executed by the CPU 32 of the control unit 31 at predetermined intervals after activation of the stocker management device 30. When this routine is started, the CPU 32 first determines whether a use request has been obtained from an external device (S100). The use request includes information (such as a company ID) for identifying a business and information (for example, a stocker ID) for specifying a stocker 40 desired to be used. Further, although an example of requesting use of one delivery storage 41 will be described here, use of a plurality of delivery storages 41 may be performed at one time. When the use request has not been acquired, the CPU 32 ends this routine as it is. On the other hand, when the use request is acquired in S100, the CPU 32 reads out and acquires the correspondence information 36 and the use status information 37 of the corresponding stocker 40 from the use information DB 35 (S110).
 次に、CPU32は、使用要求を行った事業者に対応するストッカ40のうち該当するストッカ40での使用数が、固定CAP及び/又は流動CAPに至っているか否かを判定する(S120)。ここでは、事業者が固定CAPのみ契約している場合は事業者の固定納品庫の使用数がこの事業者に定められた固定CAP数に至っているかを判定し、事業者が流動CAPのみ契約している場合は事業者の流動納品庫の使用数がこの事業者に定められた流動CAP数に至っているかを判定し、事業者が固定CAP及び流動CAPを契約している場合は事業者の納品庫を使用する総数がこの事業者に定められた固定CAP数と流動CAP数の総数に至っているかを判定するものとすればよい。また、「使用数がCAP数に至っているか否か」は、使用要求を含めた使用数がCAP数以下であればよい趣旨であり、使用数をインクリメントしない現在の使用数がCAP数に至っているか否かにより判定されるものとしてもよいし、使用要求に基づいて使用数をインクリメントした上でCAP数を超えているか否かにより判定されるものとしてもよい。更に、「使用数がCAP数に至っているか否か」は、該当する事業者の流動使用数に空きがあるか否かにより判定されるものとしてもよい。 Next, the CPU 32 determines whether or not the number of uses in the corresponding stocker 40 among the stockers 40 corresponding to the business entity that has made the use request has reached the fixed CAP and / or the moving CAP (S120). Here, if the enterprise has contracted only for fixed CAP, it is judged whether the number of usage of the fixed delivery warehouse of the enterprise has reached the fixed CAP number defined for this enterprise, and the enterprise contracts only for floating CAP. If it is, it is judged whether the number of usage of the fluid delivery depot of the enterprise has reached the number of fluid CAP specified for this enterprise, and if the enterprise has contracted fixed CAP and fluid CAP, delivery of the enterprise It may be determined whether the total number of using the storage has reached the total number of fixed CAPs and the number of moving CAPs defined by the business operator. Also, “Whether the number of uses has reached the number of CAPs” is a good idea as long as the number of uses including the use request is equal to or less than the number of CAPs, does the current number of uses not incrementing the number of uses reach the number of CAPs? The determination may be made based on whether or not the number of CAPs is exceeded after incrementing the number of uses based on the use request. Furthermore, “whether or not the number of uses has reached the number of CAPs” may be determined based on whether or not there is a vacancy in the number of current uses of the relevant business operator.
 S120で、事業者の使用数が固定CAP及び/又は流動CAPに至っていないときには、CPU32は、該当するストッカ40の納品庫41の利用数が納品庫41の総数に至っているか否かを判定する(S130)。ここでは、ストッカ40の納品庫41の固定納品庫の使用数と流動納品庫の使用数との総数が納品庫41の総数(固定納品庫と流動納品庫との総数)に至っているか否かを判定するものとしてもよいし、この事業者が流動CAPのみ契約している場合、流動利用数が流動納品庫の総数に至っているかを判定するものとしてもよい。即ち、CPU32は、流動納品庫に空きがあるか否かを判定するのである。また、この判定は、インクリメントのやり方において、上記S120と同様に行うことができる。納品庫41の利用数が納品庫41の総数に至っていないときには、CPU32は、この事業者がこのストッカ40を使用可能であるものと判定し、ストッカ40の使用に関する入力画面を表示させる(S140)。この入力画面には、使用開始の日時などを入力する入力欄があるものとしてもよい。 In S120, when the number of use of the business has not reached the fixed CAP and / or the floating CAP, the CPU 32 determines whether the number of uses of the delivery storage 41 of the corresponding stocker 40 has reached the total number of the delivery storage 41 S130). Here, whether or not the total number of usages of the fixed delivery storage of the delivery storage 41 of the stocker 40 and the usage number of the fluid delivery storage has reached the total number of the delivery storage 41 (total of the fixed delivery storage and the fluid delivery storage) The determination may be made, or if the business is contracted only to the flow CAP, it may be determined whether the number of flow uses reaches the total number of flow delivery depots. That is, the CPU 32 determines whether there is a vacancy in the fluid delivery depot. Also, this determination can be performed in the same manner as S120 in the manner of increment. When the number of uses of the delivery storage 41 does not reach the total number of the delivery storage 41, the CPU 32 determines that the business operator can use the stocker 40, and displays an input screen regarding the use of the stocker 40 (S140) . This input screen may have an input field for inputting the date and time of start of use.
 続いて、CPU32は、入力画面において入力すべき事項が入力された、即ち入力が終了したか否かを判定し(S150)、入力が終了していないときにはそのまま待機する。一方、入力が終了したときには、CPU32は、入力内容を記憶し利用状況情報37を更新させる(S160)。利用状況情報37の更新では、CPU32は、該当する事業者の使用数をインクリメントし、今回の使用要求における利用状況の納品庫ID、使用者、使用状況及び解錠コードの情報を追加する処理が行われる。また、CPU32は、空き数をデクリメントする処理も行う。なお、使用される納品庫41は、制御部31により、購入者14が受け取りやすい納品庫41の順(例えば、中段、上段、下段の順で且つ表示操作部42に近い順など)に設定されていくものとしてもよい。そして、CPU32は、更新した利用状況情報37を該当するストッカ40へ出力し(S170)、そのままこのルーチンを終了する。ストッカ40は、受信した利用状況情報37を用いて利用状況情報57を更新する。 Subsequently, the CPU 32 determines whether an item to be input has been input on the input screen, that is, whether or not the input is completed (S150), and stands by as it is when the input is not completed. On the other hand, when the input is completed, the CPU 32 stores the input content and updates the usage status information 37 (S160). In the update of the usage status information 37, the CPU 32 increments the number of usage of the corresponding business operator, and adds the information of the delivery repository ID of the usage status in the current usage request, the user, the usage status, and the unlocking code. To be done. The CPU 32 also performs a process of decrementing the number of free spaces. In addition, the delivery storage 41 to be used is set by the control unit 31 in the order of the delivery storage 41 that is easy for the purchaser 14 to receive (for example, in the order of middle, upper, lower, and closer to the display operation unit 42). It is good also as Then, the CPU 32 outputs the updated usage status information 37 to the corresponding stocker 40 (S170), and ends this routine as it is. The stocker 40 updates the usage status information 57 using the received usage status information 37.
 一方、S120で、事業者の使用数が固定CAP及び/又は流動CAPに至っているとき、または、S130で納品庫41の利用数が納品庫41の総数に至っているときには、CPU32は、この事業者がこのストッカ40を使用可能でないものと判定し、ストッカ40の使用に関する入力ができない画面を表示させ(S180)、そのままこのルーチンを終了する。この画面を確認した使用者は、このストッカ40を使用できないものと認識する。 On the other hand, when the number of use of the business reaches the fixed CAP and / or the moving CAP in S120, or when the number of use of the delivery storage 41 reaches the total number of the delivery storage 41 in S130, the CPU 32 executes this business. Determines that the stocker 40 can not be used, and displays a screen on which input related to the use of the stocker 40 can not be made (S180), and this routine is ended as it is. The user who confirms this screen recognizes that this stocker 40 can not be used.
 そして、S140で使用要求が認められた事業者は、使用日時までに商品17を該当するストッカ40へ配達し、購入者14へその内容を送信する。購入者14は、販売管理装置21から事前に受け取った解錠コードをストッカ40の読取装置43で読み取らせて、商品17を受け取る。 Then, the business entity whose use request has been accepted in S140 delivers the product 17 to the corresponding stocker 40 by the use date and time, and transmits the content to the purchaser 14. The purchaser 14 causes the reader 43 of the stocker 40 to read the unlocking code received in advance from the sales management device 21 and receives the product 17.
 ここで、本実施形態の構成要素と本発明の構成要素との対応関係を明らかにする。本実施形態のCPU32が判定制御部に相当し、記憶部33が記憶部に相当し、制御部31が情報処理装置に相当し、ストッカ40がストッカに相当し、ストッカ管理装置30がストッカ管理装置に相当する。なお、本実施形態では、制御部31の動作を説明することにより本開示の情報処理方法の一例も明らかにしている。 Here, the correspondence between the components of the present embodiment and the components of the present invention will be clarified. The CPU 32 of this embodiment corresponds to a determination control unit, the storage unit 33 corresponds to a storage unit, the control unit 31 corresponds to an information processing apparatus, the stocker 40 corresponds to a stocker, and the stocker management apparatus 30 is a stocker management apparatus It corresponds to In the present embodiment, an example of the information processing method according to the present disclosure is also clarified by describing the operation of the control unit 31.
 以上説明した制御部31は、複数の納品庫41を有し1又は2以上の使用者に使用されるストッカ40と、1以上のストッカ40を管理するストッカ管理装置30とを備えたストッカシステム11に用いられる情報処理装置である。このストッカシステム11において、ストッカ40には、納品庫41のうち使用者に流動的に利用される流動納品庫のなかで使用者に対応付けて定められこの使用者が使用可能な最大数である流動CAPが設定されている。また、ストッカ40には、納品庫41のうち使用者に対応付けて定められこの使用者により固定的に利用される固定納品庫の数である固定CAPが設定されている。そして、制御部31は、使用者から納品庫41の使用要求を取得したのち、ストッカ40の流動納品庫のうち既に利用されている納品庫の数である流動利用数又はストッカ40の流動納品庫の空き数と、この使用者に定められた流動CAP数と、この使用者がこのストッカ40で流動納品庫を使用している数である流動使用数と、に基づいてこの使用者がこの納品庫41を使用可能であるか否かを判定し、判定結果を出力する。 The control unit 31 described above includes the stocker system 11 including the stocker 40 having a plurality of delivery stockers 41 and used by one or more users, and the stocker management device 30 managing the one or more stockers 40. Is an information processing apparatus used for In this stocker system 11, the stocker 40 is determined in association with the user among the fluid delivery depots that are fluidly used by the user among the delivery depots 41 and is the maximum number that can be used by this user Flow CAP is set. In addition, in the stocker 40, fixed CAPs, which are determined in association with the user among the delivery storages 41 and are used by the user, are set as fixed CAPs. Then, after acquiring the use request of the delivery storage 41 from the user, the control unit 31 obtains the number of fluid usages, which is the number of delivery storages already used among the flow delivery storages of the stocker 40, or the flow delivery storage of the stocker 40. Based on the number of vacant spaces, the number of fluid CAPs defined by the user, and the number of fluid usages by which the user uses the fluid It is determined whether or not the storage 41 can be used, and the determination result is output.
 この制御部31では、ストッカ40に対して、納品庫41のうち使用者に流動的に利用される流動納品庫のなかで使用者に対応付けて定められこの使用者が使用可能な最大数である流動CAP数が設定されている。また、制御部31では、使用者から納品庫41の使用要求を取得したのち、ストッカ40の流動納品庫のうち既に利用されている納品庫の数である流動利用数又はストッカの流動納品庫の空き数と、この使用者に定められた流動CAP数と、この使用者がこのストッカ40で流動納品庫を使用している数である流動使用数と、に基づいてこの使用者がこの納品庫41を使用可能であるか否かを判定し、判定結果を出力する。一般的に、このようなストッカシステムでは、例えば、ストッカ40の納品庫41をすべて固定的に用いる納品庫とすると、空きがあるにもかかわらず他の使用者は納品庫41を使用できない。一方、流動的に用いることができる納品庫を設定し、これを完全に自由に利用可能とした場合、先に利用されると他の使用者が使用できない場合が生じる。本開示のストッカシステム11では、使用者に流動的に利用される流動納品庫を設定し、各使用者には、流動納品庫のうち使用可能な最大数である流動数が設定されている。そして、各使用者は、流動納品庫の空きに応じてこれを使用可能であり、また、流動数以上には流動納品庫を使用できないので、他の使用者が流動納品庫を使用できる場合が生じうる。このように、本開示のストッカシステムでは、複数の納品庫を有するストッカにおいて、利用効率をできるだけ高めつつできるだけ公平に納品庫を使用することができる。 In this control unit 31, the stocker 40 is determined in association with the user among the fluid delivery depots that are fluidly used by the user among the delivery depots 41, and the maximum number that can be used by this user A certain number of fluid CAPs are set. In addition, after the control unit 31 acquires the use request of the delivery storage 41 from the user, the control unit 31 obtains the number of the fluid use, which is the number of delivery storages already used among the flow delivery storages of the stocker 40 Based on the number of free spaces, the number of fluid CAPs defined by the user, and the number of fluid usages by which the user uses the fluid storage in the stocker 40, the user can store the storage It is determined whether 41 can be used, and the determination result is output. In general, in such a stocker system, for example, when all the stockers 41 of the stocker 40 are fixedly used as the stockers, other users can not use the stockers 41 despite the vacancy. On the other hand, when the delivery storage which can be used fluidly is set and it is made completely freely available, it may not be usable by other users if it is used first. In the stocker system 11 of the present disclosure, a fluid delivery depot to be used in a fluid manner is set for the user, and for each user, the fluid number, which is the maximum usable number of fluid delivery storages, is set. And each user can use this according to the vacancy of the fluid delivery warehouse, and since the fluid delivery warehouse can not be used more than the number of the fluid, there is a case that other users can use the fluid delivery warehouse It can occur. As described above, in the stocker system of the present disclosure, the stocker having a plurality of stockers can use the stockers as equally as possible while improving the utilization efficiency as much as possible.
 また、この制御部31では、ストッカ40の流動利用数が流動納品庫の総数に至っていないかストッカ40の流動納品庫に空きがあり、且つ使用者の流動使用数がこの使用者に定められた流動CAP数に至っていないか使用者の流動使用数に空きがあるときに、この使用者がこのストッカ40の納品庫41を使用可能であると判定し、ストッカ40の流動利用数が流動納品庫の総数に至っているときか、又は流動納品庫に空きがないときか、使用者の流動使用数がこの使用者の流動CAP数に至っているときか、使用者の流動使用数に空きがないときに、この使用者がこのストッカ40の納品庫41を使用可能でないと判定する。この装置では、このような判定によって、利用効率をできるだけ高めつつできるだけ公平に納品庫を使用することができる。更に、制御部31は、記憶部33に記憶され、使用者とこの使用者に定められた固定CAPとこの使用者に定められた流動CAPとを対応付けた対応情報36を用いて、使用者が納品庫41を使用可能であるか否かを判定するため、対応情報36を用いて使用者が納品庫41を使用可能か否かをより容易に判定することができる。更にまた、制御部31は、記憶部33に記憶された、流動利用数、流動納品庫の空き数、流動使用数及び固定使用数のうち1以上を含む利用状況情報37を用いて、使用者が納品庫41を使用可能であるか否かを判定するため、利用状況情報37を用いて使用者が納品庫を使用可能か否かをより容易に判定することができる。 In addition, in this control unit 31, whether the number of moving uses of stocker 40 has not reached the total number of moving delivery depots or there is a vacancy in the moving delivery storage of stocker 40, and the number of moving uses of the user is determined by this user. When there is a vacancy in the user's fluid use number if the fluid CAP number has not been reached, the user judges that the delivery storage 41 of the stocker 40 is usable, and the fluid use number of the stocker 40 is the fluid delivery container When the total number of has been reached, or when there is no vacancy in the fluid delivery warehouse, or when the number of users of fluid usage reaches the number of fluid CAP of this user, or when there is no vacancy in the number of fluid usage of users. Then, it is determined that the user can not use the in-stock storage 41 of the stocker 40. In this device, the above determination makes it possible to use the delivery as fairly as possible while improving the utilization efficiency as much as possible. Furthermore, the control unit 31 stores the user in the storage unit 33, and uses the correspondence information 36 in which the user, the fixed CAP determined for the user, and the flow CAP determined for the user are associated with each other. In order to determine whether the delivery storage 41 can be used, it is possible to more easily determine whether the user can use the delivery storage 41 by using the correspondence information 36. Furthermore, the control unit 31 uses the usage status information 37 stored in the storage unit 33, the usage status information 37 including one or more of the number of fluid usages, the number of vacancies of fluid delivery depots, the number of fluid usages, and the number of fixed usages. In order to determine whether or not the delivery storage 41 can be used, it is possible to more easily determine whether the user can use the delivery storage using the usage status information 37.
 また、ストッカ40には、固定CAPと流動CAPとが設定されており、制御部31は、固定使用数又は固定納品庫の空き数と、使用者に定められた固定CAPとに基づいてこの使用者がこの納品庫41を使用可能であるか否かを判定する。このストッカシステム11では、固定納品庫によって使用者が固定的に納品庫41を確保することができ、固定使用数又は固定納品庫の空き数と、固定CAPとにより固定納品庫を使用者が使用できるか否かを判定することができる。更に、このストッカシステム11では、事業者は、空きがあれば納品庫41を使用することができるため、固定CAP、流動CAPを意識することなく使用要求を行うことができる。 In addition, fixed CAP and fluid CAP are set in the stocker 40, and the control unit 31 uses this based on the number of fixed uses or the number of vacant fixed delivery depots and the fixed CAP determined by the user. It is determined whether the person who can use the delivery storage 41 is available. In this stocker system 11, the user can secure the delivery storage 41 by means of the fixed delivery storage, and the user uses the fixed delivery storage by the number of fixed usages or the number of vacant fixed delivery storages and the fixed CAP. It can be determined whether it is possible. Furthermore, in this stocker system 11, the business operator can use the delivery storage 41 if there is a space, and therefore can make a use request without being aware of the fixed CAP and the flow CAP.
 なお、本発明は上述した実施形態に何ら限定されることはなく、本発明の技術的範囲に属する限り種々の態様で実施し得ることはいうまでもない。 It is needless to say that the present invention is not limited to the above-mentioned embodiment at all, and can be implemented in various modes within the technical scope of the present invention.
 例えば、上述した実施形態では、ストッカ管理装置30によりネットワークを介して事業者からストッカ40の使用要求を受け付けるものとして説明したが、特にこれに限定されず、ストッカ40で配達者19などからその納品庫41の使用要求を直接受け付けるものとしてもよい。この場合は、制御部51のCPU52が、上述した図4の使用受付処理ルーチンを実行するものとすればよい。このとき、CPU52は、S110では対応利用状況情報55から対応情報56と利用状況情報57を取得し、S170ではストッカ管理装置30へ利用状況情報57を出力するものとすればよい。このように、納品庫41の使用要求は、システム内に存在するどの装置で行うものとしてもよい。 For example, in the embodiment described above, although it has been described that the stocker management device 30 receives a use request of the stocker 40 from the business via the network, the present invention is not particularly limited thereto. The use request of the storage 41 may be directly received. In this case, the CPU 52 of the control unit 51 may execute the above-described use acceptance processing routine of FIG. 4. At this time, the CPU 52 may acquire the correspondence information 56 and the utilization state information 57 from the correspondence utilization state information 55 in S110, and may output the utilization state information 57 to the stocker management device 30 in S170. Thus, the use request of the delivery storage 41 may be performed by any device existing in the system.
 上述した実施形態では、固定CAPが設定されているものとしたが、これを省略してもよい(図2のストッカ#2参照)。この装置では、固定的な納品庫41の確保はできないものの、流動的な納品庫41の確保は可能であり、複数の納品庫41を有するストッカ40において、利用効率をできるだけ高めつつできるだけ公平に納品庫を使用することができる。 In the embodiment described above, the fixed CAP is set, but this may be omitted (see stocker # 2 in FIG. 2). In this device, although it is not possible to secure a fixed delivery storage 41, it is possible to secure a fluid delivery storage 41. In a stocker 40 having a plurality of delivery storages 41, delivery is made as fair as possible while improving utilization efficiency as much as possible. You can use the storage.
 上述した実施形態では、使用要求を受け付ける装置内に対応情報36や利用状況情報37を記憶するものとしたが、特にこれに限定されず、これらの情報を要するときに、これらの情報を外部機器(例えば使用要求の受け付けがストッカ40であれば外部機器はストッカ管理装置30など)から取得するものとしてもよい。こうしても、複数の納品庫41を有するストッカ40において、利用効率をできるだけ高めつつできるだけ公平に納品庫を使用することができる。また、上述した実施形態では、利用状況情報37に空きや利用総数の数値が含まれているものとしたが、適宜省略することができる。管理した数値を用いて算出できる数値については、事前に計算して利用状況情報37で管理する必要はなく、必要に応じてその都度、計算するものとしてもよい。 In the embodiment described above, the correspondence information 36 and the use status information 37 are stored in the device that receives the use request, but the present invention is not particularly limited thereto, and when these pieces of information are required, these pieces of information (For example, if the use request is received from the stocker 40, the external device may be acquired from the stocker management device 30 or the like). Also in this way, in the stocker 40 having a plurality of deliveries 41, the deliveries can be used as equally as possible while improving the utilization efficiency as much as possible. Further, in the above-described embodiment, the utilization status information 37 includes the vacancy and the numerical value of the total number of utilizations, but can be omitted as appropriate. The numerical value that can be calculated using the managed numerical value does not have to be calculated in advance and managed with the use status information 37, and may be calculated each time as needed.
 上述した実施形態では、対応情報36及び利用状況情報37を含む利用情報DB35や、対応情報56及び利用状況情報57を含む対応利用状況情報55としたが、特にこれに限定されず、対応情報や利用状況情報は、別データとしてもよい。 In the embodiment described above, the usage information DB 35 including the correspondence information 36 and the usage situation information 37 and the correspondence usage situation information 55 including the correspondence information 56 and the usage situation information 57 are not particularly limited thereto. The usage status information may be separate data.
 上述した実施形態では、使用要求する際に固定CAP、流動CAPを指定しないものとして説明したが、特にこれに限定されず、使用者は、固定CAP、流動CAPを指定して使用要求するものとしてもよい。この装置では、優先して使用したいCAPを指定して利用することができる。 In the embodiment described above, although the fixed CAP and the fluid CAP are not specified when requesting use, the invention is not particularly limited thereto, and the user designates the fixed CAP and the fluid CAP to request use. It is also good. In this device, it is possible to specify and use a CAP that you want to use preferentially.
 上述した実施形態では、使用する納品庫41の位置は、使用要求を受け付けた装置(ストッカ管理装置30やストッカ40)により設定されるものとして説明したが、特にこれに限定されず、契約時に使用可能な納品庫41の位置も指定されているものとしてもよいし、使用要求時に使用する納品庫41の位置を指定することができるものとしてもよい。 In the embodiment described above, the position of the delivery storage 41 to be used has been described as being set by the device (the stocker management device 30 or the stocker 40) that has received the use request, but it is not particularly limited thereto. The possible position of the delivery storage 41 may also be specified, or the position of the delivery storage 41 to be used at the time of use request may be specified.
 上述した実施形態では、ストッカシステム11は、ストッカ管理装置30とストッカ40とを備えるものとしたが、特にこれに限定されず、ストッカ40がストッカ管理装置30の機能を有するものとしてもよい。また、上述した実施形態では、販売管理装置21とストッカ管理装置30とが別のサーバであるものとしたが、ストッカ管理装置30が販売管理装置21の機能を有するものとしてもよい。 In the embodiment described above, the stocker system 11 includes the stocker management device 30 and the stocker 40. However, the present invention is not particularly limited thereto, and the stocker 40 may have the function of the stocker management device 30. In the embodiment described above, the sales management device 21 and the stocker management device 30 are separate servers, but the stocker management device 30 may have the function of the sales management device 21.
 ここで、本開示の情報処理装置、ストッカシステム及び情報処理方法は、以下のように構成してもよい。例えば、本開示の情報処理装置において、前記判定制御部は、前記ストッカの流動利用数が前記流動納品庫の総数に至っていないか前記ストッカの前記流動納品庫に空きがあり且つ前記使用者の前記流動使用数が該使用者に定められた流動数に至っていないか前記使用者の前記流動使用数に空きがあるときに該使用者が該ストッカの納品庫を使用可能であると判定し、前記ストッカの流動利用数が前記流動納品庫の総数に至っているときか前記流動納品庫に空きがないときか前記使用者の前記流動使用数が該使用者の流動数に至っているときか前記使用者の前記流動使用数に空きがないときに該使用者が該ストッカの納品庫を使用可能でないと判定するものとしてもよい。この装置では、このような判定によって、利用効率をできるだけ高めつつできるだけ公平に納品庫を使用することができる。 Here, the information processing apparatus, the stocker system, and the information processing method of the present disclosure may be configured as follows. For example, in the information processing apparatus according to the present disclosure, the determination control unit determines whether the number of fluid uses of the stocker has not reached the total number of fluid deliveries or if the fluid deliveries of the stocker have an empty space and the user It is determined that the user can use the stocker of the stocker when the number of fluid uses does not reach the number of fluids specified for the user or the number of fluid uses of the user is vacant, When the number of fluid uses of stocker reaches the total number of fluid deliveries, when there is no space in the fluid deliveries, or when the number of fluid uses of the user reaches the number of fluid of the user? The user may determine that the stocker of the stocker is not usable when there is no space in the number of fluid usages. In this device, the above determination makes it possible to use the delivery as fairly as possible while improving the utilization efficiency as much as possible.
 本開示の情報処理装置は、使用者と該使用者に定められた前記流動数とを対応付けた対応情報を記憶する記憶部、を備え、前記判定制御部は、前記記憶部に記憶された対応情報を用いて、前記使用者が前記納品庫を使用可能であるか否かを判定するものとしてもよい。この装置では、記憶部に記憶された対応情報を用いて、使用者が納品庫を使用可能か否かをより容易に判定することができる。このとき、ストッカには、納品庫のうち使用者に対応付けて定められ固定的に利用される固定納品庫の数である固定数が設定されており、対応情報は、使用者と、該使用者に定められた固定数と、該使用者に定められた流動数とを対応付けたものとしてもよい。 An information processing apparatus according to the present disclosure includes a storage unit that stores correspondence information in which a user is associated with the number of flows determined for the user, and the determination control unit stores the correspondence information in the storage unit. The correspondence information may be used to determine whether the user can use the delivery storage. In this apparatus, it is possible to more easily determine whether the user can use the delivery storage by using the correspondence information stored in the storage unit. At this time, in the stocker, a fixed number, which is the number of fixed delivery storages determined in association with the user among the delivery storages and fixedly used, is set, and the correspondence information is the user and the use The fixed number determined by the user may be associated with the flow number determined by the user.
 本開示の情報処理装置は、前記流動利用数、前記流動納品庫の空き数、前記流動使用数及び前記使用者が前記ストッカで前記納品庫のうち使用者に対応付けて定められ固定的に利用される前記固定納品庫を使用している数である固定使用数のうち1以上を含む利用状況情報を記憶する記憶部、を備え、前記判定制御部は、前記記憶部に記憶された利用状況情報を用いて、前記使用者が前記納品庫を使用可能であるか否かを判定するものとしてもよい。この装置では、記憶部に記憶された利用状況情報を用いて、使用者が納品庫を使用可能か否かをより容易に判定することができる。 The information processing apparatus according to the present disclosure is determined by fixedly using the number of fluid uses, the number of free spaces in the fluid delivery depot, the number of fluid uses, and the user in the stocker in association with the user in the delivery depot. A storage unit that stores usage status information including one or more of the fixed usage count, which is the number of the fixed delivery container being used, and the determination control unit stores the usage status stored in the storage unit Information may be used to determine whether the user is able to use the delivery depot. In this device, it is possible to more easily determine whether the user can use the delivery storage by using the use status information stored in the storage unit.
 本開示の情報処理装置において、前記ストッカには、前記納品庫のうち使用者に対応付けて定められ固定的に利用される固定納品庫の数である固定数と、前記納品庫のうち前記固定納品庫を除き使用者に流動的に利用される流動納品庫のなかで使用者に対応付けて定められ該使用者が使用可能な最大数である流動数と、が設定されており、前記判定制御部は、前記使用者が前記ストッカで前記固定納品庫を使用している数である固定使用数又は前記ストッカの固定納品庫の空き数と、該使用者に定められた前記固定数と、に基づいて該使用者が該納品庫を使用可能であるか否かを判定するものとしてもよい。この装置では、固定納品庫によって使用者が固定的に納品庫を確保することができ、固定使用数又は固定納品庫の空き数、固定数とにより固定納品庫を使用者が使用できるか否かを判定することができる。 In the information processing apparatus of the present disclosure, the stocker includes a fixed number, which is the number of fixed delivery containers determined in association with a user and fixedly used among the delivery containers, and the fixed among the delivery containers. The fluid number which is determined in association with the user and is the maximum number that can be used by the user is set among the fluid delivery containers that are fluidly used by the user except for the delivery container, the determination The control unit is a fixed use number, which is the number of the user using the fixed delivery container in the stocker, or a free number of fixed delivery containers of the stocker, and the fixed number determined by the user. It may be determined whether the user can use the delivery storage based on the above. In this device, the user can securely secure the delivery storage by the fixed delivery storage, and the user can use the fixed delivery storage depending on the number of fixed usages or the number of vacant and fixed delivery storages. Can be determined.
 本開示のストッカシステムは、複数の納品庫を有し1又は2以上の使用者に使用されるストッカと、1以上の前記ストッカを管理するストッカ管理装置と、を備え、前記ストッカ及び前記ストッカ管理装置のうち1以上に、上述したいずれかの情報処理装置を備えるものである。このストッカシステムでは、上述したいずれかの情報処理装置を備えるため、採用した態様に応じた効果を得ることができる。 The stocker system of the present disclosure includes a stocker having a plurality of stockers and used by one or more users, and a stocker management device that manages one or more of the stockers, the stocker and the stocker management One or more of the devices are provided with any of the information processing devices described above. In this stocker system, since any one of the above-described information processing apparatuses is provided, an effect according to the adopted mode can be obtained.
 本開示の情報処理方法は、
 複数の納品庫を有し1又は2以上の使用者に使用されるストッカと、1以上の前記ストッカを管理するストッカ管理装置とを備えたストッカシステムに用いられる情報処理方法であって、
 前記ストッカには、前記納品庫のうち使用者に流動的に利用される流動納品庫のなかで使用者に対応付けて定められ該使用者が使用可能な最大数である流動数が設定されており、
 使用者から前記納品庫の使用要求を取得したのち、前記ストッカの前記流動納品庫のうち既に利用されている納品庫の数である流動利用数又は前記ストッカの流動納品庫の空き数と、該使用者に定められた前記流動数と、該使用者が該ストッカで前記流動納品庫を使用している数である流動使用数と、に基づいて該使用者が該納品庫を使用可能であるか否かを判定し、判定結果を出力するステップ、
 を含むものである。
The information processing method of the present disclosure is
An information processing method for use in a stocker system comprising a stocker having a plurality of deliveries and used by one or more users, and a stocker management device for managing one or more of the stockers,
In the stocker, a fluid number, which is determined in association with a user among fluid deliveries used fluidly by the user among the deliveries, is set as the maximum number that can be used by the user. Yes,
After acquiring the use request of the delivery storage from the user, the number of flow usages, which is the number of delivery storages already used among the flow delivery storages of the stocker, or the number of vacant delivery storages of the stocker, The user can use the delivery storage based on the number of flows determined for the user and the number of use in flow, which is the number of the user using the storage in the stocker Determining whether or not to output the determination result,
Is included.
 この情報処理方法では、上述した情報処理装置と同様に、複数の納品庫を有するストッカにおいて、利用効率をできるだけ高めつつできるだけ公平に納品庫を使用することができる。なお、この情報処理方法において、上述した情報処理装置の種々の態様を採用してもよいし、また、上述した情報処理装置の各機能を実現するようなステップを追加してもよい。 In this information processing method, as in the above-described information processing apparatus, in the stocker having a plurality of delivery depots, the delivery depots can be used as equally as possible while improving the utilization efficiency as much as possible. In the information processing method, various aspects of the above-described information processing apparatus may be adopted, and further, steps may be added to realize each function of the above-described information processing apparatus.
 本発明は、商品をストッカに配送する商品流通システムの技術分野に利用可能である。 The present invention is applicable to the technical field of a merchandise distribution system for delivering goods to a stocker.
10 販売管理システム、11 ストッカシステム、12,13 ネットワーク、14 購入者、15 携帯端末、17 商品、18 注文番号、19 配達者、20 店舗、21 販売管理装置、22 制御部、23 記憶部、28 通信部、30 ストッカ管理装置、31 制御部、32 CPU、33 記憶部、34 ストッカ情報、35 利用情報DB、36 対応情報、37 利用状況情報、38 通信部、40,40A,40B ストッカ、41 納品庫、42 表示操作部、43 読取装置、44 扉、45 ロック機構、46 物品センサ、47 開閉センサ、50 制御装置、51 制御部、52 CPU、53 記憶部、55 対応利用状況情報、56 対応情報、57 利用状況情報、58 通信部。 DESCRIPTION OF SYMBOLS 10 sales management system, 11 stocker system, 12, 13 network, 14 purchaser, 15 portable terminal, 17 goods, 18 order number, 19 delivery person, 20 stores, 21 sales management apparatus, 22 control part, 23 memory part, 28 Communication unit, 30 stocker management device, 31 control unit, 32 CPU, 33 storage unit, 34 stocker information, 35 usage information DB, 36 correspondence information, 37 usage status information, 38 communication unit, 40, 40A, 40B stocker, 41 delivery Storage unit 42 Display operation unit 43 Reading device 44 Door 45 Lock mechanism 46 Article sensor 47 Opening / closing sensor 50 Control unit 51 Control unit 52 CPU 53 Storage unit 55 Correspondence use status information 56 Correspondence information , 57 usage status information, 58 communication department.

Claims (7)

  1.  複数の納品庫を有し1又は2以上の使用者に使用されるストッカと、1以上の前記ストッカを管理するストッカ管理装置とを備えたストッカシステムに用いられる情報処理装置であって、
     前記ストッカには、前記納品庫のうち使用者に流動的に利用される流動納品庫のなかで使用者に対応付けて定められ該使用者が使用可能な最大数である流動数が設定されており、
     使用者から前記納品庫の使用要求を取得したのち、前記ストッカの前記流動納品庫のうち既に利用されている納品庫の数である流動利用数又は前記ストッカの流動納品庫の空き数と、該使用者に定められた前記流動数と、該使用者が該ストッカで前記流動納品庫を使用している数である流動使用数と、に基づいて該使用者が該納品庫を使用可能であるか否かを判定し、判定結果を出力する判定制御部、
     を備えた情報処理装置。
    An information processing apparatus for use in a stocker system including a stocker having a plurality of delivery stockers and used by one or more users, and a stocker management apparatus that manages one or more of the stockers,
    In the stocker, a fluid number, which is determined in association with a user among fluid deliveries used fluidly by the user among the deliveries, is set as the maximum number that can be used by the user. Yes,
    After acquiring the use request of the delivery storage from the user, the number of flow usages, which is the number of delivery storages already used among the flow delivery storages of the stocker, or the number of vacant delivery storages of the stocker, The user can use the delivery storage based on the number of flows determined for the user and the number of use in flow, which is the number of the user using the storage in the stocker A determination control unit that determines whether the
    An information processing apparatus provided with
  2.  前記判定制御部は、前記ストッカの流動利用数が前記流動納品庫の総数に至っていないか前記ストッカの前記流動納品庫に空きがあり且つ前記使用者の前記流動使用数が該使用者に定められた流動数に至っていないか前記使用者の前記流動使用数に空きがあるときに該使用者が該ストッカの納品庫を使用可能であると判定し、前記ストッカの流動利用数が前記流動納品庫の総数に至っているときか前記流動納品庫に空きがないときか前記使用者の前記流動使用数が該使用者の流動数に至っているときか前記使用者の前記流動使用数に空きがないときに該使用者が該ストッカの納品庫を使用可能でないと判定する、請求項1に記載の情報処理装置。 The determination control unit determines whether the number of fluid uses of the stocker has not reached the total number of fluid deliveries or if the number of fluid deliveries of the stocker is empty and the number of fluid uses of the user is determined by the user It is determined that the user can use the stocker of the stocker when there is a vacancy in the number of used fluid of the user, and it is determined that the user can use the stocker of the stocker, and the number of fluid uses of the stocker is equal to the number of the fluid stocker. When the total number of items has been reached, when there is no vacancy in the fluid delivery depot, when the number of users of fluid use reaches the number of users of the user, or when there is no vacancy in the number of fluid users of the user The information processing apparatus according to claim 1, wherein the user determines that the stocker of the stocker is not usable.
  3.  請求項1又は2に記載の情報処理装置であって、
     使用者と該使用者に定められた前記流動数とを対応付けた対応情報を記憶する記憶部、を備え、
     前記判定制御部は、前記記憶部に記憶された対応情報を用いて、前記使用者が前記納品庫を使用可能であるか否かを判定する、情報処理装置。
    The information processing apparatus according to claim 1 or 2, wherein
    A storage unit for storing correspondence information in which a user is associated with the number of flows determined by the user;
    The information processing apparatus, wherein the determination control unit determines whether the user can use the delivery container, using the correspondence information stored in the storage unit.
  4.  請求項1~3のいずれか1項に記載の情報処理装置であって、
     前記流動利用数、前記流動納品庫の空き数、前記流動使用数及び前記使用者が前記ストッカで前記納品庫のうち使用者に対応付けて定められ固定的に利用される固定納品庫を使用している数である固定使用数のうち1以上を含む利用状況情報を記憶する記憶部、を備え、
     前記判定制御部は、前記記憶部に記憶された利用状況情報を用いて、前記使用者が前記納品庫を使用可能であるか否かを判定する、情報処理装置。
    The information processing apparatus according to any one of claims 1 to 3, wherein
    The number of fluid uses, the number of vacant fluid deliveries, the number of fluid uses, and the fixed deliveries used fixedly associated with the user among the deliveries in the stocker by the user are used A storage unit that stores usage status information including one or more of a fixed number of usages,
    The information processing apparatus, wherein the determination control unit determines whether the user can use the delivery container, using the use status information stored in the storage unit.
  5.  前記ストッカには、前記納品庫のうち使用者に対応付けて定められ固定的に利用される固定納品庫の数である固定数と、前記納品庫のうち前記固定納品庫を除き使用者に流動的に利用される流動納品庫のなかで使用者に対応付けて定められ該使用者が使用可能な最大数である流動数と、が設定されており、
     前記判定制御部は、前記使用者が前記ストッカで前記固定納品庫を使用している数である固定使用数又は前記ストッカの固定納品庫の空き数と、該使用者に定められた前記固定数と、に基づいて該使用者が該納品庫を使用可能であるか否かを判定する、請求項1~4のいずれか1項に記載の情報処理装置。
    In the stocker, a fixed number, which is the number of fixed delivery storages determined and associated with the user among the delivery storages and fixedly used, flows to the user except for the fixed delivery storages among the delivery storages The number of fluid deliveries, which is determined in association with the user among the fluid delivery depots to be used, is set as the maximum number that the user can use,
    The determination control unit is a fixed use number, which is the number of the user using the fixed delivery storage in the stocker, or a free number of fixed delivery storages of the stocker, and the fixed number determined for the user. The information processing apparatus according to any one of claims 1 to 4, wherein it is determined whether the user can use the delivery storage based on and.
  6.  複数の納品庫を有し1又は2以上の使用者に使用されるストッカと、
     1以上の前記ストッカを管理するストッカ管理装置と、を備え、
     前記ストッカ及び前記ストッカ管理装置のうち1以上に請求項1~5のいずれか1項に記載の情報処理装置を備える、
     ストッカシステム。
    A stocker having a plurality of deliveries and used by one or more users;
    A stocker management device that manages one or more of the stockers;
    The information processing apparatus according to any one of claims 1 to 5, comprising at least one of the stocker and the stocker management apparatus.
    Stocker system.
  7.  複数の納品庫を有し1又は2以上の使用者に使用されるストッカと、1以上の前記ストッカを管理するストッカ管理装置とを備えたストッカシステムに用いられる情報処理方法であって、
     前記ストッカには、前記納品庫のうち使用者に流動的に利用される流動納品庫のなかで使用者に対応付けて定められ該使用者が使用可能な最大数である流動数が設定されており、
     使用者から前記納品庫の使用要求を取得したのち、前記ストッカの前記流動納品庫のうち既に利用されている納品庫の数である流動利用数又は前記ストッカの流動納品庫の空き数と、該使用者に定められた前記流動数と、該使用者が該ストッカで前記流動納品庫を使用している数である流動使用数と、に基づいて該使用者が該納品庫を使用可能であるか否かを判定し、判定結果を出力するステップ、
     を含む情報処理方法。
    An information processing method for use in a stocker system comprising a stocker having a plurality of deliveries and used by one or more users, and a stocker management device for managing one or more of the stockers,
    In the stocker, a fluid number, which is determined in association with a user among fluid deliveries used fluidly by the user among the deliveries, is set as the maximum number that can be used by the user. Yes,
    After acquiring the use request of the delivery storage from the user, the number of flow usages, which is the number of delivery storages already used among the flow delivery storages of the stocker, or the number of vacant delivery storages of the stocker, The user can use the delivery storage based on the number of flows determined for the user and the number of use in flow, which is the number of the user using the storage in the stocker Determining whether or not to output the determination result,
    Information processing method including:
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Publication number Priority date Publication date Assignee Title
JP2016134141A (en) * 2015-01-22 2016-07-25 富士機械製造株式会社 Stocker management device and stocker system
JP2017038783A (en) * 2015-08-19 2017-02-23 グローリー株式会社 Article delivery system, locker device, and storage management method
JP2017107402A (en) * 2015-12-10 2017-06-15 株式会社アルファ Locker system

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2016134141A (en) * 2015-01-22 2016-07-25 富士機械製造株式会社 Stocker management device and stocker system
JP2017038783A (en) * 2015-08-19 2017-02-23 グローリー株式会社 Article delivery system, locker device, and storage management method
JP2017107402A (en) * 2015-12-10 2017-06-15 株式会社アルファ Locker system

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