WO2018196484A1 - 一种来电应答方法以及终端设备 - Google Patents

一种来电应答方法以及终端设备 Download PDF

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Publication number
WO2018196484A1
WO2018196484A1 PCT/CN2018/078262 CN2018078262W WO2018196484A1 WO 2018196484 A1 WO2018196484 A1 WO 2018196484A1 CN 2018078262 W CN2018078262 W CN 2018078262W WO 2018196484 A1 WO2018196484 A1 WO 2018196484A1
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WO
WIPO (PCT)
Prior art keywords
called party
called
party
automatic response
response information
Prior art date
Application number
PCT/CN2018/078262
Other languages
English (en)
French (fr)
Inventor
甄德志
朱海波
Original Assignee
华为技术有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 华为技术有限公司 filed Critical 华为技术有限公司
Publication of WO2018196484A1 publication Critical patent/WO2018196484A1/zh

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M19/00—Current supply arrangements for telephone systems
    • H04M19/02—Current supply arrangements for telephone systems providing ringing current or supervisory tones, e.g. dialling tone or busy tone
    • H04M19/04—Current supply arrangements for telephone systems providing ringing current or supervisory tones, e.g. dialling tone or busy tone the ringing-current being generated at the substations
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724—User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • H04M3/4365—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it based on information specified by the calling party, e.g. priority or subject
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4936—Speech interaction details
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/527—Centralised call answering arrangements not requiring operator intervention

Definitions

  • the drawback of the prior art is that the user needs to identify whether the incoming call is an important incoming call, thereby reducing the efficiency of the automatic reply of the mobile phone. If the user's time is inconvenient, or the user does not set up an important caller list, or the user does not update the important caller list in time, the important call will be missed, and the automatic call to the important caller cannot be realized.
  • the voice message is pre-recorded by the user, then the promotion is performed. The complexity of the user's automatic reply function using the mobile phone.
  • the preset condition may be that the called party does not answer the incoming call when the preset time exceeds the preset time.
  • the relationship between the calling party and the called party may be a contact between the calling party and the called party, and the calling party interacts with the called party.
  • the relationship may also be a non-contact between the calling party and the called party.
  • the called device may determine, according to an application that the called device has installed and/or stored information, the relationship between the calling party and the called party.
  • Step D Determine an automatic response message.
  • Step B1 Send an interaction relationship query request to the first server.
  • the called device obtains the contact relationship between the calling party and the called party by sending the contact relationship query request to the first server.
  • the identifier of the called party shown in this embodiment is the telephone number of the called party.
  • the called device may generate the contact relationship query request, and the contact relationship query request includes an identifier of the called party and an identifier of the calling party.
  • the called device queries the request by the interaction relationship to request the first server to query an interaction relationship between the called party and the calling party.
  • Step B2 Receive an interaction relationship response message returned by the first server.
  • a correspondence between the indication information and an interaction relationship between the calling party and the called party may be pre-arranged between the first server and the called device.
  • the indication information shown in this embodiment may be any one of the following or a combination of at least two items:
  • the indication information shown in this embodiment may further indicate, to the called device, a degree of contact between the called party and the calling party:
  • the called device and the server may agree that the indication information “002” is used to indicate that the called party and the calling party have a contact relationship as a contact, and, for example, the called device and the The server may stipulate that the indication information "030" is used to indicate that the called party and the calling party's interaction relationship are important contacts, and, for example, the called device and the server may agree to indicate the information "500".
  • the relationship between the called party and the calling party is indicated as a general contact.
  • the indication information may also be an associated weight value.
  • the first server may invoke the called party's contact circle information according to the called party's identifier, where If the server has obtained the contact circle information of the called party, the first server may determine, according to the identifier of the calling party, the called party and the calling party.
  • An associated weight value the associated weight value being capable of characterizing the relationship between the calling party and the called party in a numerical form.
  • a correspondence between the associated weight value and the relationship between the called party and the calling party may be pre-agreed between the called device and the first server.
  • the first server and the called device may pre-arrange that if the association weight value is greater than or equal to 10%, the relationship between the calling party and the called party is a contact;
  • association weight value between the first server and the called device is an optional example, which is not limited, for example, the first server and the The called device may also agree that if the associated weight value is less than 5%, the relationship between the called party and the calling party is a non-contact.
  • the called device determines that the received association weight value is 15%, the called device determines that the currently received association weight value (15%) is greater than a pre-agreed 10%, then the called device The calling device can determine that the relationship between the calling party and the called party is a contact.
  • the first server may not send any response information to the called device.
  • the called device may be provided with a timer, and start timing when the called device sends the contact relationship query request to the first server, and if the time counted by the timer is exceeded, the The calling device does not receive the response information sent by the first server within the time period counted by the timer, and can determine that the relationship between the calling party and the called party is a non-contact.
  • the called device may determine, according to the indication information of the interaction relationship sent by the first server, the relationship between the called party and the calling party, so that the called party and the determined party are determined.
  • the power consumption of the called device is saved, thereby avoiding a large amount of power consumption of the called device, and saving the memory of the called device, and improving the Calling the operating efficiency of the device, and using the method shown in this embodiment
  • the first server may store the contact circle information associated with the called device, and the interaction circle information can comprehensively and accurately reflect the a contact of the called device, so that the called device can accurately and timely determine the interaction relationship between the called party and the calling party according to the information about the contact circle according to the first server, and the implementation
  • the contact circle information of the called device shown in the example can be updated in time, thereby further improving the accuracy of determining the relationship between the called party and the calling party.
  • Step C11 Obtain a current state of the called party according to the target application.
  • the target application is an application that stores information related to a schedule of the called party
  • the target application may be a short message application, a calendar application, a mail application, a memo application, or the like.
  • the target application may be a short message application, a calendar application, a mail application, a memo application, or the like.
  • the target application as a calendar application as a specific example, if the called party has been set through the calendar application set at 3:00 pm to 5:00 pm on April 15th.
  • the called device In the process that the called device determines the current state of the called party, the called device first determines a target moment, where the target moment determines the calling party and the called device At the moment of the contact relationship of the called party, the called device determines whether the target time is located within 3:00 to 5:00 pm on April 15th, and if so, the called device acquires the called party The current state is in a meeting state.
  • step C includes:
  • Step C21 Acquire, according to the device mode of the called device, a current state of the called party.
  • the device mode is used to describe a manner in which the called device prompts the called party when receiving an incoming call.
  • the device mode of the called device may be a silent mode, a vibration mode, and/or a ringing mode.
  • the step D specifically includes:
  • Step D11 Determine at least one piece of the automatic response information corresponding to the interaction relationship between the calling party and the called party and the current state of the called party.
  • the first correspondence shown in this embodiment establishes an interaction relationship between the calling party and the called party, a current state of the called party, and at least one automatic response message. Correspondence between the two.
  • the automatic response information shown in this embodiment may be generated by the called device according to the correspondence relationship list.
  • the operation of the called party is greatly simplified, and the pair is improved.
  • the efficiency of automatic call reply is greatly simplified.
  • the called party does not need to manually determine the call request, and the called party does not need to set the important caller number.
  • the first setting parameter is a name that is stored by the called device and corresponding to the calling party when the relationship between the calling party and the called party is a contact;
  • the automatic response information shown in this embodiment may include the first setting parameter and the second setting parameter.
  • the automatic response information may include only the first setting.
  • the parameter is also optional.
  • the automatic response information may include only the second setting parameter, which is not limited.
  • the automatic response information may include the first setting parameter and the second setting parameter as an example.
  • the foregoing may be preset to include the foregoing
  • the first setting parameter and the automatic answering template of the second setting parameter when the called device determines that the relationship between the calling party and the called party is a contact, the called party Determining, by the device, a name corresponding to the calling party, determining that the first setting parameter is a name corresponding to the calling party, and determining, by the called device, the current location of the called party When the state is at, the second setting parameter is determined to be the current state of the called party.
  • the called device may determine the automatic including the first setting parameter and the second setting parameter when the first setting parameter and the second setting parameter setting are completed. Answer the message.
  • the automatic response information shown in this embodiment may be generated by the called device according to an automatic response template including the first setting parameter and the second setting parameter, where the automatic is determined.
  • the operation of the called party is greatly simplified, and the efficiency of automatically replying to the incoming call is improved.
  • the called party does not need to manually determine the call request, and the called party does not need to set the important caller number.
  • the step D includes:
  • the called device shown in this embodiment may create an automatic response information set, where the automatic response information set determines one piece of the automatic response information. .
  • the called device determines whether the target condition is met, and the target condition is that the indication operation for selecting the automatic response information input by the called party is not received within a preset time.
  • the called device can perform timing by using a timer, and determine whether the input of the called party is received within a preset time. Instructed to select the automatic response message.
  • the called device determines one piece of the automatic response information in the stored set of automatic response information.
  • the called device randomly determines one piece of the automatic response information in the stored set of automatic response information.
  • the called device determines, in the stored set of automatic response information, the automatic response information pre-specified by the called party.
  • the called device determines at least one of the automatic response information, and the called device does not receive the indication input by the called party for selecting the automatic response information.
  • the called device can determine one piece of the automatic response information without the operation of the called party, thereby greatly simplifying the operation of the called party and improving the efficiency of automatically replying to the incoming call.
  • the step D includes:
  • Step D41 Generate a response interface.
  • the called device shown in this embodiment may display the response interface on a touch screen of the called device, and the response interface displayed on the touch screen may receive an indication operation input by the called party.
  • the indicating operation is for selecting one of the at least one piece of the automatic response information displayed on the response interface to cause the called device to respond to the call request using the selected automatic response message.
  • Step D42 Receive an indication operation input by the called party, and determine a piece of the automatic response information according to the indication operation.
  • the input operation manner of the indication operation may be that the called party touches one piece of the automatic response information and the like located on the response interface.
  • the called device may determine, according to the indication operation, an automatic response message for responding to the call request from at least one piece of the automatic response information included in the response interface.
  • the called device may provide at least one piece of the automatic response information to the called party through the response interface, and the called party may select one of the automatic response information by inputting an indication operation, thereby causing the response to be
  • the automatic response information of the calling party matches the demand of the called party.
  • the multiple response information included in the response interface is as described above.
  • the degree of contact between the calling party and the called party corresponding to the automatic response information is sequentially sorted in descending order;
  • the multiple pieces of the automatic response information included in the response interface are as described in each of the automatic response information.
  • the called party sorts the order of the demand for the call request in descending order.
  • the called device may estimate the attitude of the called party to the incoming call, so that the multiple pieces of the automatic response information located on the response interface can sort the attitude of the called party to the incoming call.
  • the plurality of pieces of the automatic response information located on the response interface are sorted according to the probability that each of the automatic response information may be used, that is, sorted in the same manner.
  • the automatic response information of the first bit of the response interface is the automatic response information that is most likely to be used by the called party. It can be seen that the called party is fast by sorting a plurality of the automatic response information included in the response interface.
  • Selecting the automatic response information reduces the length of time that the called party browses the automatic response information when the automatic response information is relatively large, in particular, the plurality of pushes to the called party as shown in the prior art.
  • the automatic response information is in an unordered or fixed order, and the embodiment improves the efficiency of the automatic response information selected for responding to the call request, and As shown in the embodiment called intelligent device to the desired called party automatic response information in response to the aforementioned sorting in the interface.
  • the step D includes:
  • Step D51 Acquire an incoming call category.
  • the called device shown in this embodiment determines, by using the contact relationship response message, that the relationship between the calling party and the called party is a non-contact, the called device is The incoming call category can be obtained.
  • the specific process for the called device to obtain the incoming call category may be:
  • the called device may invoke an application related to the caller ID, where the application related to the caller ID shown in this embodiment may be an application that marks the caller ID.
  • the application related to the incoming call identification shown in this embodiment can mark the incoming call number so that the incoming call numbers belonging to the same call category have the same identity, and the caller numbers belonging to different call categories have different identifiers, thereby enabling The caller ID can determine the incoming call category of the outgoing call.
  • Step D52 Send preference request information to the second server.
  • the preference request information shown in this embodiment includes the incoming call category and the identifier of the called party.
  • the second server shown in this embodiment provides an inquiry interface to the called device, and the second server can receive the preference request information sent by the called device.
  • first server and the second server shown in this embodiment may be the same server, and the first server and the second server may also be different servers, specifically in the implementation. There is no limit in the example.
  • Step D53 Determine the automatic response information according to the call attitude indication information.
  • the second server is configured to determine, according to the type of the incoming call that is included in the preference request information, and the identifier of the called party, whether the called party has a demand for the incoming call category, and the second When the server determines that the called party has a demand for the incoming call category, the second server may generate the call attitude indication information for indicating that the called party has a demand for an incoming call, and The second server sends the generated call attitude indication information to the called device.
  • the call attitude indication information shown in this embodiment may carry a matching identifier
  • the second server and the called device may pre-assign the matching identifier to enable the second server and
  • the called device determines that the indication content corresponding to the matching identifier is: the called party has a demand for the incoming call category.
  • the second server may indicate, by using the call attitude indication information, a degree of demand of the called party for the incoming call category.
  • the second server may indicate that the called party has a demand for the incoming call category.
  • the call attitude indication information is sent to the called device, so that the called device determines the indication content corresponding to the matching identifier according to the matching identifier included in the call attitude indication information, that is, the called The calling party has a demand for the incoming call category.
  • the called device Determining, by the called device, the contact relationship between the calling party and the called party as a non-contact, and the called device determines the called party In the case where there is a demand for the incoming call category, the called device can determine the automatic response information.
  • the automatic response information that is displayed in this embodiment may be automatically generated by the called device according to the call request, and the content of the automatic response information is not limited in this embodiment, as long as the automatic The response information can indicate that the called party has a demand for the incoming call category.
  • the called device requests the second server to determine the called party. Whether there is a demand for an incoming call, the second server can obtain the Internet preference of the called party through the online log of the called party, thereby determining whether the called party has a demand for the incoming call based on the Internet preference of the called party, thereby avoiding being The appearance of the caller who missed the demanded call.
  • the automatic response information is audio information and/or text information
  • the step E includes:
  • Step E11 Answering an incoming call of the calling party, and playing the audio information to the calling party;
  • Step E21 Hang up the incoming call of the calling party, and send the text message to the calling party.
  • a second aspect of the embodiments of the present invention provides a terminal device, including:
  • a receiving unit configured to receive a call request sent by the calling device, where the call request includes an identifier of the calling party
  • the receiving unit shown in this embodiment is used to perform the step A shown in the first aspect of the embodiment of the present invention.
  • the specific implementation process of the step A is shown in the first aspect of the embodiment of the present invention. Narration.
  • An obtaining unit configured to acquire an interaction relationship between the calling party and the called party, and a current state of the called party
  • the obtaining unit shown in this embodiment is used to perform the step B and the step C shown in the first aspect of the embodiment of the present invention.
  • the specific implementation process of the step B and the step C is shown in the first aspect of the embodiment of the present invention. The specific implementation process will not be described.
  • a determining unit configured to determine automatic response information according to the relationship between the calling party and the called party, and the current state of the called party;
  • the determining unit shown in this embodiment is used to perform the step D shown in the first aspect of the embodiment of the present invention.
  • the specific implementation process of the step D please refer to the first aspect of the embodiment of the present invention. Narration.
  • a response unit configured to respond to the call request by using the automatic response information.
  • the response unit shown in this embodiment is used to perform the step E shown in the first aspect of the embodiment of the present invention.
  • the specific implementation process of the step E is shown in the first aspect of the embodiment of the present invention. Narration.
  • the acquiring unit is configured to send an interaction relationship query request to the first server when acquiring the interaction relationship between the calling party and the called party, where the interaction relationship query request includes the The identifier of the calling party and the identifier of the called party are used to receive the interaction relationship response message returned by the first server, where the interaction relationship response message includes an indication for the interaction between the calling party and the called party. Instructions for the relationship.
  • the obtaining unit is used to perform the step B1 and the step B2 shown in the first aspect of the embodiment of the present invention.
  • the step B1 and the step B2 please refer to the first aspect of the embodiment of the present invention. The implementation process will not be described in detail.
  • the acquiring unit when acquiring the current state of the called party, is specifically configured to acquire according to the target application.
  • the target application is an application that stores information related to a schedule of the called party, and/or is configured to acquire the called according to a device mode of the called device.
  • the state in which the calling party is currently located, the device mode is used to describe the manner in which the called device prompts the called party when receiving an incoming call.
  • the obtaining unit is used to perform the step C11 and the step C21, and the specific execution process of the step C11 and the step C21, which are shown in the first embodiment of the present invention, as shown in the first aspect of the embodiment of the present invention.
  • the implementation process will not be described in detail.
  • the determining unit is specifically configured to determine, according to the interaction relationship between the calling party and the called party and the current state of the called party. At least one piece of the automatic response information corresponding to the relationship between the calling party and the called party and the current state of the called party.
  • the determining unit is used to perform the step D11 shown in the first aspect of the present invention.
  • the specific implementation process of the step D11 is shown in the first aspect of the embodiment of the present invention. The specific implementation process is not described herein.
  • the determining unit is Determining at least the first setting parameter and/or the second setting parameter when determining the relationship between the calling party and the called party and the state in which the called party is currently determined to determine the automatic response information.
  • the automatic response information, the first setting parameter is that when the relationship between the calling party and the called party is a contact, the called device has stored corresponding to the calling party.
  • the name, and/or the second setting parameter is a state in which the called party is currently located.
  • the determining unit is used to perform the step D21 shown in the first aspect of the present invention.
  • the specific implementation process of the step D21 is shown in the first aspect of the embodiment of the present invention. The specific implementation process is not described herein.
  • the determining unit when determining the automatic response information according to the interaction relationship between the calling party and the called party and the current state of the called party, is specifically used to determine And satisfying the target condition, determining, in the set of automatic response information that the called device has stored, one piece of the automatic response information, where the target condition is that the input of the called party is not received within a preset time for selecting Determining an operation of the automatic response information, the automatic response information set including at least one piece of the automatic response information.
  • the determining unit is used to perform the step D31 shown in the first aspect of the present invention.
  • the specific implementation process of the step D31 is shown in the first aspect of the embodiment of the present invention. The specific implementation process is not described herein.
  • the determining unit is specifically configured to generate an automatic response information according to an interaction relationship between the calling party and the called party and a current state of the called party.
  • the response interface includes at least one piece of the automatic response information for receiving an indication operation input by the called party, and determining one piece of the automatic response information according to the indication operation.
  • the determining unit is used to perform the steps D41 and D42 shown in the first aspect of the embodiment of the present invention.
  • the specific implementation process of the step D41 and the step D42 is shown in the first aspect of the embodiment of the present invention. The implementation process will not be described in detail.
  • the multiple response information included in the response interface is Sorting, in the order in which the degree of contact between the calling party and the called party corresponding to each of the automatic response information is sequentially decreasing, or if the determining unit determines that the calling party and the called party are The plurality of pieces of the automatic response information included in the response interface are sequentially decremented according to the degree of demand of the called party for the call request corresponding to each of the automatic response information. Sort the order.
  • the determining unit is specifically used to determine the automatic response information according to the interaction relationship between the calling party and the called party and the current state of the called party.
  • the call attitude indication information sent by the second server is used to determine the automatic response information according to the call attitude indication information.
  • the determining unit is used to perform the steps D51, D52 and D53 shown in the first aspect of the embodiment of the present invention.
  • the specific execution process of the step D51, the step D52 and the step D53 is described in detail in the embodiment of the present invention. As shown on the one hand, the specific implementation process will not be described.
  • the automatic response information is audio information and/or text information
  • the response unit responds to the call request by using the automatic response information, specifically for answering the calling party.
  • the incoming call and play the audio information to the calling party, or hang up the incoming call of the calling party, and send the text message to the calling party.
  • step E11 or the step E21, the step E11 or the step E21 shown in the first embodiment of the present invention is shown in the first aspect of the embodiment of the present invention. The implementation process will not be described in detail.
  • a third aspect of the embodiments of the present invention provides a terminal device, including:
  • processor units One or more processor units, memory units, bus systems, and one or more programs, the processor units and the memory units being coupled by the bus system;
  • the one or more programs are stored in the storage unit, the one or more programs including instructions that, when executed by the terminal device, cause the terminal device to perform an embodiment of the present invention The method described on the one hand.
  • a fourth aspect of embodiments of the present invention provides a computer readable storage medium storing one or more programs, the one or more programs including instructions that, when executed by a terminal device, cause the terminal device to perform, for example The method of any of the first aspects of the embodiments of the invention.
  • FIG. 1 is a schematic structural diagram of an embodiment of a terminal device according to the present invention.
  • FIG. 2 is a schematic structural diagram of an embodiment of a communication system provided by the present invention.
  • FIG. 3 is a flow chart of steps of an embodiment of an incoming call answering method provided by the present invention.
  • FIG. 5 is a flow chart showing steps of another embodiment of an incoming call response method according to the present invention.
  • FIG. 6 is a schematic structural diagram of another embodiment of a terminal device according to the present invention.
  • the embodiment of the invention provides a method for improving the efficiency of the automatic response of the call request to the terminal device, and does not miss the caller response method of the important call.
  • the following firstly relates to FIG.
  • the specific structure of the terminal device provided by this embodiment is described in detail:
  • FIG. 1 is a schematic structural diagram of an embodiment of a terminal device provided by the present invention.
  • FIG. 1 is a schematic structural diagram of an embodiment of a terminal device according to the present invention.
  • the terminal device includes components such as an input unit 105, a processor unit 103, an output unit 101, a communication unit 107, a storage unit 104, a radio frequency circuit 108, and the like.
  • FIG. 1 does not constitute a limitation of the present invention, and it may be a bus-shaped structure or a star-shaped structure, and may include more or more than the illustration. There are few parts, or some parts are combined, or different parts are arranged.
  • the terminal device includes:
  • the output unit 101 is configured to output an image to be displayed.
  • the output unit 101 includes but is not limited to the image output unit 1011 and the sound output unit 1012.
  • the image output unit 1011 is configured to output text, a picture, and/or a video.
  • the image output unit 1011 may include a display panel, for example, a liquid crystal display (English name: Liquid Crystal Display, English abbreviation: LCD), an organic light emitting diode (English name: Organic Light-Emitting Diode, English abbreviation: OLED), field emission A display panel configured in the form of a display (English name: field emission display, FED for short).
  • the image output unit 1011 may include a reflective display, such as an electrophoretic display, or a display using an Interferometric Modulation of Light.
  • the image output unit 1011 may include a single display or a plurality of displays of different sizes.
  • the touch screen can also serve as a display panel of the output unit 101 at the same time.
  • the touch screen detects a touch or proximity gesture operation thereon, it is transmitted to the processor unit 103 to determine the type of the touch event, and then the processor unit 103 provides a corresponding visual output on the display panel according to the type of the touch event.
  • the input unit 105 and the output unit 101 are two independent components to implement the input and output functions of the terminal device, in some embodiments, the touch device may be integrated with the display panel to implement the terminal device. Input and output functions.
  • the image output unit 1011 can display various graphical user interfaces (English full name: Graphical User Interface, English abbreviated as GUI) as virtual control components, including but not limited to windows, scroll axes, icons, and scrapbooks. For users to operate by touch.
  • GUI Graphical User Interface
  • the image output unit 1011 includes a filter and an amplifier for filtering and amplifying the video output by the processor unit 103.
  • the sound output unit 1012 includes a digital to analog converter for converting the audio signal output by the processor unit 103 from a digital format to an analog format.
  • the processor unit 103 is configured to run a corresponding code to process the received information to generate and output a corresponding interface.
  • the processor unit 103 is a control center of the terminal device, and connects various parts of the entire terminal device by using various interfaces and lines, by running or executing software programs and/or modules stored in the storage unit, and calling the storage. Data within the storage unit to perform various functions of the terminal device and/or process data.
  • the processor unit 103 may be composed of an integrated circuit (English name: Integrated Circuit, English abbreviation: IC), for example, may be composed of a single packaged IC, or may be connected to a plurality of package ICs having the same function or different functions. composition.
  • the processor unit 103 may include only a central processing unit (English name: Central Processing Unit, English abbreviation: CPU), or may be a graphics processor (English name: Graphics Processing Unit, English abbreviation: GPU).
  • CPU Central Processing Unit
  • GPU Graphics Processing Unit
  • DSP Digital Signal Processor
  • the CPU may be a single operation core, and may also include multiple operation cores.
  • the storage unit 104 is configured to store code and data for the processor unit 103 to operate.
  • the storage unit 104 can be used to store software programs and modules, and the processor unit 103 executes various functional applications of the terminal device and implements data processing by running software programs and modules stored in the storage unit 104.
  • the storage unit 104 mainly includes a program storage area and a data storage area, wherein the program storage area can store an operating system, an application required for at least one function, such as a sound playing program, an image playing program, and the like; and the data storage area can be stored according to the terminal. Data created by the use of the device (such as audio data, phone book, etc.).
  • the storage unit 104 may include a volatile memory, such as a non-volatile dynamic random access memory (Nonvolatile Random Access Memory, NVRAM for short), phase change random access memory (English full name) :Phase Change RAM (PRAM), magnetoresistive random access memory (English full name: Magetoresistive RAM, English abbreviation MRAM), etc., may also include non-volatile memory, such as at least one disk storage device, electronically erasable Programmable read-only memory (English full name: Electrically Erasable Programmable Read-Only Memory, EEPROM for short), flash memory devices, such as reverse or flash memory (English full name: NOR flash memory) or reverse flash memory (English full name: NAND flash memory) .
  • NVRAM non-volatile dynamic random access memory
  • PRAM Phase Change RAM
  • MRAM Magnetoresistive random access memory
  • EEPROM electrically Erasable Programmable Read-Only Memory
  • flash memory devices such as reverse or flash memory (English full name: NOR flash memory)
  • the non-volatile memory stores an operating system and applications executed by the processor unit 103.
  • the processor unit 103 loads the running program and data from the non-volatile memory into the memory and stores the digital content in a plurality of storage devices.
  • the operating system includes various components and/or drivers for controlling and managing conventional system tasks such as memory management, storage device control, power management, and the like, as well as facilitating communication between various hardware and software.
  • the operating system may be an Android system of Google Inc., an iOS system developed by Apple Corporation, a Windows operating system developed by Microsoft Corporation, or an embedded operating system such as Vxworks.
  • the application includes any application installed on the terminal device, including but not limited to browsers, emails, instant messaging services, word processing, keyboard virtualization, widgets, encryption, digital rights management, voice recognition, Voice copying, positioning (such as those provided by GPS), music playback, and more.
  • the input unit 105 is configured to implement interaction between the user and the terminal device and/or information input into the terminal device.
  • the input unit 105 can receive numeric or character information input by a user to generate a signal input related to user settings or function control.
  • the input unit 105 may be a touch screen, or may be other human-computer interaction interfaces, such as physical input keys, microphones, etc., and may also be other external information capture devices, such as cameras.
  • the touch screen shown in the embodiment of the present invention can collect an operation action touched or approached by a user.
  • the user uses an action of any suitable object or accessory such as a finger, a stylus, or the like on the touch screen or near the touch screen, and drives the corresponding connecting device according to a preset program.
  • the touch screen may include two parts: a touch detection device and a touch controller. Wherein the touch detection device detects a touch operation of the user, converts the detected touch operation into an electrical signal, and transmits the electrical signal to the touch controller; the touch controller receives the electrical signal from the touch detection device, and It is converted into contact coordinates and sent to the processor unit 103.
  • the touch controller can also receive commands from the processor unit 103 and execute them.
  • the touch screen can implement touch screens by using various types such as resistive, capacitive, infrared, and surface acoustic waves.
  • the physical input keys used by the input unit 105 may include, but are not limited to, a physical keyboard, function keys (such as a volume control button, a switch button, etc.), a trackball, a mouse, a joystick, and the like.
  • a physical keyboard such as a keyboard, function keys (such as a volume control button, a switch button, etc.), a trackball, a mouse, a joystick, and the like.
  • function keys such as a volume control button, a switch button, etc.
  • the input unit 105 in the form of a microphone can collect the voice input by the user or the environment and convert it into a command executable by the processor unit 103 in the form of an electrical signal.
  • the input unit 105 may also be various types of sensor components, such as Hall devices, for detecting physical quantities of the terminal device, such as force, moment, pressure, stress, position, displacement, Speed, acceleration, angle, angular velocity, number of revolutions, speed, and time when the operating state changes, etc., are converted into electricity for detection and control.
  • sensor components may also include gravity sensors, three-axis accelerometers, gyroscopes, electronic compasses, ambient light sensors, proximity sensors, temperature sensors, humidity sensors, pressure sensors, heart rate sensors, fingerprint readers, and the like.
  • the communication unit 107 is configured to establish a communication channel, enable the terminal device to connect to the remote server through the communication channel, and download media data from the remote server.
  • the communication unit 107 may include a wireless local area network (English name: Wireless Local Area Network, English short: wireless LAN) module, a Bluetooth module, a baseband module, and the like, and a radio frequency corresponding to the communication module (English name: Radio Frequency, English abbreviation: RF) circuit for wireless local area network communication, Bluetooth communication, infrared communication and/or cellular communication system communication, such as broadband code division multiple access (English full name: Wideband Code Division Multiple Access, English abbreviation: W -CDMA) and/or high speed downlink packet access (English full name: High Speed Downlink Packet Access, English abbreviation HSDPA).
  • the communication module is used to control communication of components in the terminal device and can support direct memory access.
  • the various communication modules in the communication unit 107 generally appear in the form of an integrated circuit chip (English name: Integrated Circuit Chip), and can be selectively combined without including all communication modules. And the corresponding antenna group.
  • the communication unit 107 may include only a baseband chip, a radio frequency chip, and a corresponding antenna to provide communication functions in one cellular communication system.
  • the wireless communication connection established via the communication unit 107 such as wireless local area network access or WCDMA access, may be connected to a cellular network (English name: Cellular Network) or the Internet.
  • a communication module, such as a baseband module, in the communication unit 107 may be integrated into the processor unit 103, typically an APQ+MDM series platform such as that provided by Qualcomm.
  • the radio frequency circuit 108 is configured to receive and transmit signals during information transmission and reception or during a call. For example, after the downlink information of the base station is received, it is processed by the processor unit 103; in addition, the data for designing the uplink is transmitted to the base station.
  • the radio frequency circuit 108 includes well-known circuits for performing these functions, including but not limited to an antenna system, a radio frequency transceiver, one or more amplifiers, a tuner, one or more oscillators, a digital signal processor, A Codec chipset, a Subscriber Identity Module (SIM) card, a memory, and the like.
  • radio frequency circuitry 108 can also communicate with the network and other devices via wireless communication.
  • the wireless communication may use any communication standard or protocol, including but not limited to a global mobile communication system (English full name: Global System of Mobile communication, English abbreviation: GSM), general packet radio service (English full name: General Packet Radio Service, English abbreviation: GPRS), code division multiple access (English full name: Code Division Multiple Access, English abbreviation: CDMA), wideband code division multiple access (English full name: Wideband Code Division Multiple Access, English abbreviation: WCDMA), high-speed uplink chain Road packet access technology (English full name: High Speed Uplink Packet Access, English abbreviation: HSUPA), long-term evolution (English full name: Long Term Evolution, English abbreviation: LTE), e-mail, short message service (English full name: Short Messaging Service , English abbreviation: SMS) and so on.
  • GSM Global System of Mobile communication
  • GPRS General Packet Radio Service
  • CDMA Code Division Multiple Access
  • WCDMA Wideband Code Division Multiple Access
  • HSUPA High Speed Up
  • a power source 109 is used to power different components of the terminal device to maintain its operation.
  • the power source 109 can be a built-in battery, such as a conventional lithium ion battery, a nickel metal hydride battery, etc., and also includes an external power source that directly supplies power to the terminal device, such as an AC adapter.
  • the power source 109 can also be more widely defined, for example, can also include a power management system, a charging system, a power failure detecting circuit, a power converter or an inverter, and a power status indicator. (such as light-emitting diodes), and any other components associated with the power generation, management, and distribution of the terminal equipment.
  • FIG. 1 is a detailed description of the specific structure of the terminal device from the perspective of the physical hardware.
  • the specific structure of the communication system capable of implementing the incoming call response method shown in this embodiment is described in detail below with reference to FIG. 2 :
  • the communication system shown in this embodiment includes a server 206, a called device 220, and a calling device 200.
  • the server 206 shown in this embodiment is a server provided by the operator side, and the specific number of the server 206 is not limited as shown in this embodiment.
  • the calling device 200 shown in this embodiment is The called devices 220 exchange information through the carrier network 210.
  • the called device 220 shown in this embodiment may be any mobile or portable electronic device in the embodiment of the present invention, including but not limited to a smart phone, a mobile computer, a tablet computer, and a personal digital assistant (PDA). Wait.
  • a smart phone a mobile computer
  • a tablet computer a tablet computer
  • PDA personal digital assistant
  • the present embodiment is not limited to the calling device 200 that can perform information interaction with the called device 220, and is not limited in this embodiment.
  • FIG. 3 is a flow chart of steps of an embodiment of an incoming call response method provided by the present invention.
  • Step 301 The calling device sends a call request to the called device.
  • the calling device 200 can forward the call request to the called device 220 through the operator network 210.
  • the calling device 200 establishes a communication connection with the called device 220 through the call request.
  • the call request shown in this embodiment includes the identifier of the calling party, where the identifier of the calling party may be the phone number of the calling party.
  • the called device can determine the calling party that dials the incoming call.
  • Step 302 The called device determines whether the preset condition is met, and if yes, step 303 is performed.
  • the called device may determine whether the preset condition is met, and if yes, the called device enters an automatic call answering process, so as to enter the called automatic answering process.
  • the calling device can continue to perform step 303.
  • the preset condition shown in this embodiment may be that the called party does not answer the incoming call when the preset time exceeds the preset time.
  • the called device may prompt the called party to have received the call request, for example, the called device may ring, and/or vibrate The way to the called party indicates that the call request sent by the calling party has been received.
  • the called device prompts the called party to make a timing start point, and determines whether the called party does not answer the incoming call if the called party exceeds the preset time. If yes, the called device can determine the location. The call request satisfies the preset condition, and if not, the called device determines that the call request does not satisfy the preset condition.
  • the preset time is 15 seconds as an example.
  • the description of the preset time in this embodiment is an optional example, which is not limited, and is shown in this embodiment.
  • the preset time may be set by the terminal device when it is shipped from the factory, or may be set by the called party according to the requirement, which is not limited in this embodiment; in this embodiment, if the called device is to be The call request prompts the called party by ringing, and if the called party does not answer the call for more than 15 seconds, the called device can determine that the call request satisfies the preset condition.
  • the preset condition may also be: receiving a selected operation input by the called party.
  • the called device 220 may generate an operation interface, so that the called party can input the operation interface displayed by the called device.
  • the selected operation is used to indicate that the called device enters an automatic call answering process, so that the called device that enters the automatic call answering process can continue to perform step 303.
  • a plurality of interface menus may be displayed on the operation interface, and different interface menus are used to indicate that the called party is currently in a different state.
  • the interface menu may be used to indicate that the called party is currently in a meeting state.
  • the interface menu may also be used to indicate that the called party is currently in an outgoing state.
  • the interface menu for indicating that the called party is currently in a meeting state may be a menu displaying a character that is “in a meeting”, and the interface menu for indicating that the called party is currently in the outgoing state may be displayed with the “outgoing” character. Menu.
  • the selected operation may be input to select an interface menu located on the operation interface and displaying a “presenting” character;
  • the selected operation may be touching the interface menu displayed on the operation interface, and the called device may enter an automatic call answering process according to the selected operation input by the called party.
  • the description of the preset condition in this embodiment is an optional example, and is not limited, as long as the called device determines that the automatic call answering process shown in this embodiment needs to be performed.
  • Step 303 The called device sends an interaction relationship query request to the first server.
  • the step 303 shown in this embodiment may be executed to start executing the method shown in this embodiment. Call auto answer process.
  • the called device shown in this embodiment may obtain the contact relationship between the calling party and the called party by sending the contact relationship query request to the first server.
  • the first server 206 opens a query interface to the called device 220, and the called device 220 can implement information interaction with the first server 206 through the query interface.
  • the called device may send the contact relationship query request to the first server by using an open query interface of the first server.
  • the identifier of the called party stored in the called device may be acquired, and The identity of the calling party received by the call request.
  • the identifier of the called party shown in this embodiment is the telephone number of the called party.
  • the called device may generate the contact relationship query request, and the contact relationship query request includes an identifier of the called party and an identifier of the calling party.
  • the called device queries the request by the interaction relationship to request the first server to query an interaction relationship between the called party and the calling party.
  • Step 304 The first server receives the contact relationship query request.
  • the first server receives the contact relationship query request sent by the called device by using an open query interface of the first server.
  • Step 305 The first server sends an interaction relationship response message to the called device.
  • the interaction relationship response message includes: indication information for indicating an interaction relationship between the calling party and the called party.
  • the following is a description of how the first server queries the interaction relationship between the calling party and the called party according to the interaction relationship query request:
  • the first server may pre-store the interaction circle information corresponding to the plurality of identifiers, and the interaction circle information corresponding to the different identifiers is used to represent the circle information of the different called parties.
  • the first server can invoke the identifier of the called party that is carried by the first server according to the identity of the called party, and the call corresponding to the identifier of the called party that is stored by the first server. Circle information.
  • the contact circle information of the called party is information obtained by the first server according to information such as a call record, a short message record, an access service location, and the like in a certain period of the called party.
  • the description of the specific information included in the contact circle information in this embodiment is an optional example, which is not limited, as long as the first server can determine the called party by using information included in the circle information.
  • the relationship between the party and the calling party can be.
  • the first server may determine the called party and the master according to the identifier of the calling party. Call the party's relationship.
  • the first server obtains an interaction relationship between the called party and the calling party according to the call record included in the contact circle information as an example:
  • the first server may determine the calling party according to the identifier of the calling party.
  • the first server acquires the circle information of the called party according to the identifier of the called party,
  • the call record of the called party and the number identified as "136****2509" can be determined according to the identity of the calling party "136****2509".
  • the first server shown in this embodiment uses the current time point as a starting point, and obtains the number of calls between the calling party and the called party in one month by using the call record. .
  • the first server may determine that the called party and the calling party are contacts. And the first server may generate indication information for indicating that the calling party and the called party are contacts, and carry the indication information by using the contact relationship response message, and the indication is Information is sent to the called device.
  • the first server may determine that the called party and the calling party are not And the first server may generate indication information for indicating that the calling party and the called party are non-contacts, and carry the indication information by using the contact relationship response message, and The indication information is sent to the called device.
  • the correspondence between the indication information and the interaction relationship between the calling party and the called party may be pre-arranged between the first server and the called device shown in this embodiment.
  • the indication information shown in this embodiment may be any one of the following or a combination of at least two items:
  • the indication information is taken as an example for example, if the first server determines that the relationship between the calling party and the called party is a contact, and the If the indication information "002" is associated with the calling party and the called party as the contact relationship between the server and the called device, the first server may use the indication information Sending "002" to the called device, so that the called device can determine, according to the prior agreement between the called device and the first server, that the indication information "002" is used to indicate the The relationship between the calling party and the calling party is a contact.
  • the first server determines, by using the circle information, how to specify that the called party and the calling party are contacts as an optional example, which is not limited, and is specific. In the application, the first server may also obtain, in other manners, whether the called party and the calling party are contacts, which is not limited in this embodiment.
  • the indication information shown in this embodiment may further indicate, to the called device, a degree of contact between the called party and the calling party:
  • the first server shown in this embodiment may further be configured with a second threshold N2, a third threshold N3, and a fourth threshold N4, and the second threshold N2, the third threshold N3, and the The fourth threshold value N4 and the first threshold value N1 are sequentially decremented.
  • the first server may determine a contact that is very important between the called party and the calling party, if the first server acquires the called party and the called party If the number of calls of the calling party in a certain period is greater than or equal to the set third threshold N3, and the number of calls is less than the second threshold N2, the first server determines the called party.
  • the first server determines that the called party is a general contact with the calling party.
  • the first server shown in this embodiment may pre-arrange the corresponding relationship between the different indication information and the degree of different contact between the called party and the calling party.
  • the first server can indicate, by using the indication information, a different degree of contact between the calling party and the called party to the called device.
  • the first server may invoke the called circle's contact circle information according to the called party's identifier.
  • the first server may determine, according to the identifier of the calling party, the called party and the An association weight value between the calling parties, the association weight value being capable of characterizing the interaction relationship between the calling party and the called party in a numerical form.
  • the first server shown in this embodiment determines the associated weight value according to a preset formula, where the preset formula is: (A1*P1+A2*P2+...+An*Pn)/( A1+A2+...+An).
  • the first server determines, according to the contact circle information, the first calculation item A1, the second calculation item A2, ..., the Nth calculation item An.
  • the first server may determine the first calculation item A1 according to the call record included in the contact circle information, wherein the first calculation item A1 is the called party and the The number of times of the call between the calling parties, and P1 is a calculated component corresponding to A1 preset by the first server;
  • the first server may determine the second calculation item A2 according to the short message record included in the contact circle information, where the second calculation item A2 is the called party in a certain period. The number of times the short message is sent to and from the calling party, and P2 is a calculated component corresponding to A2 preset by the first server;
  • the number of calculation items determined by the first server, the specific determination process of each calculation item, and the calculation component corresponding to each calculation item are not limited, as long as the first server is according to the preset formula.
  • the calculated associated weight value can reflect the relationship between the called party and the calling party in a numerical value.
  • Step 306 The called device determines an interaction relationship between the calling party and the called party.
  • the called device shown in this embodiment may determine, by using the received contact relationship response message, the relationship between the calling party and the called party.
  • the called device may determine the calling party according to the indication information. The relationship with the called party.
  • the called device For example, if the indication information received by the called device includes indication information indicating that the calling party and the called party are contacts, the called device is included in the receiving And determining, according to an agreement with the first server, the indication information is used to indicate that the calling party and the called party are contacts, according to the foregoing relationship with the first server. Then, the called device can determine that the relationship between the calling device and the called device is a contact.
  • the indication information shown in this embodiment may also be used to indicate the degree of association between the calling party and the called party, that is, the called party and the calling party.
  • the called device can determine, according to the indication information, that the relationship between the calling party and the called party is an important contact, a general contact, and the like. .
  • the indication information is an associated weight value
  • the specific description of the associated weight value is shown in step 305, and details are not described herein.
  • the correspondence between the called device and the first server may be pre-agreed with the associated weight value and the relationship between the called party and the calling party.
  • the first server and the called device pre-arrange that if the association weight value is greater than or equal to 10%, the relationship between the calling party and the called party is example;
  • association weight value between the first server and the called device is an optional example, which is not limited, for example, the first server and the The called device may also agree that if the associated weight value is less than 5%, the relationship between the called party and the calling party is a non-contact.
  • the called device determines that the received association weight value is 15%, the called device determines that the currently received association weight value (15%) is greater than a pre-agreed 10%, then the called device The calling device can determine that the relationship between the calling party and the called party is a contact.
  • the foregoing step is exemplified by the example that the first server sends the contact relationship response message to the called device.
  • the first server determines that the calling party and the When the called party's contact relationship is a non-contact, the first server may not send any response information to the called device, and the called device may be provided with a timer, where the called device will When the relationship query request is sent to the first server, the time is counted, and if the time counted by the timer is exceeded, the called device does not receive the first server within the time period counted by the timer.
  • the response information sent may determine that the relationship between the calling party and the called party is a non-contact.
  • the called device may determine, according to the indication information of the interaction relationship sent by the first server, the relationship between the called party and the calling party, so that the called party is determined.
  • the power consumption of the called device is saved, thereby avoiding a large amount of power consumption of the called device, saving the memory of the called device, and improving the The operation efficiency of the called device, and using the method shown in this embodiment, the first server may store the interaction circle information associated with the called device, and the information about the interaction circle can be comprehensively and accurately reflected.
  • the contact of the called device so that the called device can accurately and timely determine the relationship between the called party and the calling party according to the information about the contact circle, as shown in this embodiment.
  • the contact circle information of the called device can be updated in time, thereby further improving the accuracy of determining the relationship between the called party and the calling party.
  • step 303 to step 306 shown in this embodiment the calling device sends the contact relationship response message sent by the first server to determine the calling party and the An example of the relationship between the called party and the called party is as follows: Steps 303 to 306 shown in this embodiment are optional steps, and the called device determines the calling party and the called party. In the process of the relationship, step 303 to step 306 may not be performed.
  • the called device may invoke local storage of the called device, and the local storage of the called device may store contact information, incoming call information, short message information, mail information, and the like of the called device.
  • the local storage shown in this embodiment may collect an application related to a contact, an application related to a call, an application related to a short message, an application related to a mail, etc., to collect contact information, call information, SMS information, email information, etc.
  • the called device can analyze the interaction relationship between the called party and the calling party according to the information collected by the local storage.
  • the called device may invoke a contact application of the called device, and if the called device determines that the called party has been stored in the contact information of the called device, the called party The device can determine that the called party and the calling party are contacts.
  • Step 307 The called device acquires a state in which the called party is currently located.
  • step 307 shown in this embodiment is performed to obtain the current location of the called party.
  • the state is exemplified by an example
  • the called device shown in this embodiment acquires the current state of the called party, which may be:
  • the called device may acquire the current state of the called party according to the target application.
  • the target application is an application that stores information related to a user schedule.
  • the target application may be a short message application, a calendar application, a mail application, a memo application, or the like.
  • the target application as a calendar application as a specific example, if the called party has been set through the calendar application set at 3:00 pm to 5:00 pm on April 15th.
  • the called device In the process that the called device determines the current state of the called party, the called device first determines a target moment, where the target moment determines the calling party and the called device At the moment of the contact relationship of the called party, the called device determines whether the target time is located within 3:00 to 5:00 pm on April 15th, and if so, the called device acquires the called party The current state is in a meeting state.
  • the target application is a memo application as a specific example, if the called party has gone out through the memo application setting on the morning of May 20.
  • the called device determines whether the target time is located in the morning of May 20, and if so, the called device Get the current state of the called party as the outgoing state.
  • the called device may acquire the current state of the called party by using the device mode of the called device.
  • the called device may first acquire a device mode of the called device.
  • the device mode is used to describe a manner in which the called device prompts the called party when receiving an incoming call.
  • the device mode of the called device may be a silent mode, a vibration mode, and/or a ringing mode, and the like.
  • the device mode shown in this embodiment may be set by the called party. For example, if the called party needs to go to the conference, the called party cannot answer the call, and the called party can set the device mode.
  • Set to the silent mode in the process of determining the current state of the called party, the called device may be in the silent mode according to the device mode to determine that the called party is currently in the Busy state.
  • the called device may also push a prompting interface to the called party, so that the touch screen of the called device can display the prompting interface, and the called party can input or select through the prompting interface.
  • the current state of the called party is determined.
  • Step 308 The called device determines auto answer information.
  • the called device shown in this embodiment is capable of determining the automatic response information according to the interaction relationship between the calling party and the called party, and the current state of the called party.
  • the automatic response information shown in this embodiment is audio information and/or text information, which is not limited in this embodiment.
  • the automatic response information that is displayed in this embodiment may be automatically generated by the called device according to the call request.
  • the called device may be configured according to the calling party and the The different degrees of contact between the calling parties generate different automatic response information.
  • the automatic response information automatically generated by the embodiment may include a current state of the called party, which is described in this embodiment.
  • the specific content of the automatic response message is not limited.
  • the automatic response information shown in this embodiment may also be pre-stored in the called device, and how the called device is based on the calling party and the following The contact relationship of the called party, and the current state of the called party determine the automatic response information that has been stored in the called device:
  • the called device shown in this embodiment may pre-store a correspondence relationship list, where the correspondence relationship list includes a first correspondence relationship.
  • the first correspondence includes a correspondence between the calling party and the called party and at least one piece of automatic response information
  • the first corresponding relationship further includes the called party currently Correspondence between the state of the location and the at least one piece of automatic response information.
  • the first correspondence shown in this embodiment establishes an interaction relationship between the calling party and the called party, a current state of the called party, and at least one piece of automatic response information. Correspondence between the two.
  • the first correspondence includes the calling party and the location.
  • the contact relationship of the called party is a correspondence between the contact, the called party's current state of being the conference state, and at least one piece of automatic response information.
  • the correspondence list including the first correspondence may be as shown in Table 1:
  • the called device can determine that the relationship between the calling party and the called party is a contact, and the current state of the called party is a conference.
  • the corresponding automatic response information, the description of the number of the automatic response information and the specific content of the automatic response information in the embodiment is an optional example, which is not limited.
  • the current state of the called party included in the corresponding relationship list is a conference state as an example, which is not limited.
  • the corresponding The relationship list may also include any state in which the called party is currently in, for example, the called party is currently in a state of being out, a speaking state, and the like.
  • the called device determines that the called party's relationship with the called party is a contact, the called device further determines that the called device further determines the called If the called device determines that the called party is currently in the conference state, the called device can query the correspondence list as shown in Table 1. And the called device may determine corresponding multiple pieces of automatic response information according to the correspondence relationship list.
  • the first correspondence may further include that the relationship between the calling party and the called party is a non-contact, and the current state of the called party is a conference state. Correspondence with at least one automatic response message.
  • first correspondence relationship included in the correspondence relationship list is an optional example, which is not limited, as long as the first correspondence relationship includes the calling party and the The correspondence relationship between the calling party, the current state of the called party, and the at least one automatic response message may be used.
  • the determined automatic response information is in wording.
  • the wording of the automatic response information determined when the calling party and the called party are non-contacts is relatively slow.
  • the description of the automatic response information in this embodiment is an optional example, which is not limited.
  • another method for determining the automatic response information may be that the called device may pre-store a correspondence relationship list, and the correspondence relationship list includes a second correspondence relationship.
  • the second correspondence includes a correspondence between the calling party and the called party and at least one piece of automatic response information
  • the automatic response information includes where the called party is currently located. status.
  • the automatic response information includes a second setting parameter $current_status$, and the second setting parameter $current_status$ is a state in which the called party is currently located.
  • the second correspondence includes at least the corresponding relationship between the calling party and the called party as a contact.
  • An automatic response message For example, if the relationship between the calling party and the called party is a contact, the second correspondence includes at least the corresponding relationship between the calling party and the called party as a contact.
  • the auto-answer information of the corresponding at least one piece of auto-answer information includes the second setting parameter $current_status$ for characterizing the current state of the called party.
  • the called device can determine a plurality of pieces of automatic response information corresponding to the contact relationship between the calling party and the called party as a contact, and the automatic response
  • the information includes the second setting parameter $current_status$ for characterizing the current state of the called party;
  • the description of the number of the automatic response information and the specific content of the automatic response information in the embodiment is an optional example and is not limited.
  • the called device may determine an interaction relationship between the calling party and the called party, and determine a current state of the called party. If the relationship between the called party and the called party is determined to be a contact, and it is determined that the called party is currently in an outgoing state, the called device may query the According to the correspondence list shown in Table 2, the called device may determine, according to the correspondence relationship list, an interaction relationship between the called party and the called party as a plurality of automatic contacts. Answering information, and any one of the plurality of pieces of automatic response information includes the second setting parameter $current_status$, in the application scenario, the second setting parameter $current_status$ is an "outgoing state" ".
  • the automatic response information may be: currently in the outing, please wait a moment, once returned, immediately call back, and, for example, the automatic answering information may be "currently in the outing, inconvenient to answer the phone, sorry.”
  • the foregoing description of the second correspondence relationship included in the correspondence relationship list is an optional example, which is not limited, as long as the second correspondence relationship includes the calling party and the Corresponding relationship between the calling party's relationship and at least one piece of automatic response information, and any one of the at least one pieces of automatic answering information includes information that the called party is currently in an outgoing state.
  • another method for determining the automatic response information may be that the called device may pre-store a correspondence relationship list, and the correspondence relationship list includes a third correspondence relationship.
  • the third correspondence includes a correspondence between a current state of the called party and at least one piece of automatic response information, and the automatic response information includes a first setting parameter $contact_name$ and the second Set the parameter $current_status$;
  • the first setting parameter $contact_name$ is the interaction between the calling party and the called party.
  • the relationship is a contact
  • the called device has stored a name corresponding to the calling party.
  • the third correspondence includes at least one piece of automatic response information corresponding to when the called party is currently in a conference state.
  • any one of the at least one piece of the automatic response information corresponding to the at least one piece of the automatic response information is used to indicate that the relationship between the calling party and the called party is a contact
  • the called device has The name of the calling party stored, for example, leader, wife, etc.
  • Table 3 shows an example of the current state of the called party as the conference state.
  • the called device can determine a plurality of pieces of automatic response information corresponding to the current state of the called party, and the automatic response information includes The first setting parameter $contact_name$ of the party name is called.
  • the called device may determine an interaction relationship between the calling party and the called party, and determine a current state of the called party. If it is determined that the contact relationship between the called party and the called party is a contact, the name corresponding to the calling party may be determined by the contact application of the called device, for example, the number of the incoming call. In the case of "186****7856", the called device can determine the name of the calling party as a wife through the contact application, and the called device also determines that the called party is currently located. If the status is the conference status, the called device can query the corresponding relationship list as shown in Table 3, and the called device can determine, according to the correspondence relationship list, the current status with the called party. The status is a plurality of pieces of automatic response information corresponding to the conference status, and any one of the plurality of pieces of automatic response information includes the first setting parameter $contact_name$ "wife” and the second setting Set the parameter $current_status$;
  • the automatic response information may be: “Wife, currently in a meeting, please wait a moment, once you come back, call back immediately”, and, for example, the automatic response message may be “wife, currently in a meeting, inconvenient to answer. Phone, sorry.”
  • the automatic response information may not include the second setting parameter, which is not limited in this embodiment.
  • the name of the calling party in the contact application is returned to the calling party by using the first setting parameter, so that the automatic response information shown in this embodiment is more targeted. Sex.
  • the caller can be prompted to the calling party by the automatic answering information, so that the calling party can obtain whether the called party is busy and busy. status.
  • the automatic response information shown in this embodiment further includes customized information, such as an automatic response message “$contact_name$”, including the first setting parameter and the second setting parameter. , currently in $current_status$, inconvenient to answer the phone, sorry "The custom information is "currently, inconvenient to answer the phone, sorry", the custom information can be input by the called party according to the need, or by the called device
  • customized information such as an automatic response message “$contact_name$”
  • the custom information can be input by the called party according to the need, or by the called device
  • the automatic generation is not limited in this embodiment.
  • Step 309 The called device responds to the call request by using the automatic response information.
  • the following describes first how the called device determines the automatic answering information for responding to the call request.
  • the called device may automatically respond to the call request by using the determined automatic response information.
  • the called device can Determining one piece of the automatic response information in the set of automatic response information that has been stored by the called device;
  • the target condition is that the indication operation for selecting the automatic response information input by the called party is not received within a preset time, and the automatic response information set includes the determined plurality of the automatic Answer the message.
  • the specific manner in which the called device determines one piece of the automatic response information in the automatic response information set may be that the called device randomly determines one piece of the automatic response information in the automatic response information set, or The called device determines an automatic answering message pre-designated by the called party in the set of automatic answering information.
  • the called device if the number of the automatic response information determined by the called device is multiple by the step 308, the called device generates a response interface, where the response interface includes multiple pieces of the automatic response. information.
  • the called device shown in this embodiment may display the response interface on a touch screen of the called device, and the response interface displayed on the touch screen may receive an indication operation input by the called party.
  • the indicating operation is for selecting one of the plurality of pieces of the automatic response information displayed on the response interface to cause the called device to respond to the call request using the selected automatic answering information.
  • the manner of indicating the operation may be that the called party touches one piece of the automatic response information and the like located on the response interface.
  • the called device may determine, according to the indication operation, an automatic response message for responding to the call request from at least one piece of the automatic response information included in the response interface.
  • the multiple automatic response information on the response interface generated by the called device may be Sort by preset priority.
  • the called device Determining, by the called device, that the relationship between the calling party and the called party is a contact, and the called party is currently in an outgoing state, the called device is according to Table 2
  • the corresponding correspondence list generates the response interface, and the response interface includes a plurality of pieces of automatic response information corresponding to the contact relationship between the calling party and the called party as shown in Table 2, See Figure 4 for an example of the specific structure of the response interface.
  • the plurality of pieces of the automatic response information included in the response interface shown in this embodiment are in contact with the called party corresponding to each of the automatic response information. Sort the order in descending order;
  • the degree of contact between the calling party and the called party corresponding to the automatic response information “currently in the outing, please wait, once returned, immediately call back” may be a very important contact
  • the degree of contact between the calling party and the called party corresponding to the automatic answering message "currently in the outing, inconvenient to answer the phone, sorry" may be an important contact, and so on.
  • the called device shown in this embodiment starts timing when the response interface is displayed on the touch screen, and if the preset operation duration has not received the indication operation input by the called party,
  • the automatic response information of the highest priority in the response interface may be determined as automatic response information for responding to the call request, and the response interface shown in FIG. 4 is not received when the preset duration is exceeded.
  • the called device may sort the automatic response information of the first bit in the response interface, “currently in the outgoing, please wait a moment, once returned, immediately call back” Automatic response information for responding to the call request.
  • the called device may acquire a target association degree, where the target association degree is a degree of association between the calling party and the called party that is currently determined by the called device, where For the process of the device to obtain the degree of association between the calling party and the called party, please refer to the above description.
  • the automatic response information located on the response interface is The auto-response information is sorted in the order in which the degree of contact between the calling party and the called party and the degree of matching of the target association degree are sequentially decreased.
  • the called device acquires an A automatic response message, B. Automatic answering information, and C automatic answering information, wherein the A automatic answering information corresponds to the degree of contact between the calling party and the called party is a very important contact, and the B automatic answering information corresponds to the calling party The degree of contact between the party and the called party is an important contact, and the C automatic response information corresponds to the degree of contact between the calling party and the called party as a general contact.
  • the B automatic response information has the highest degree of matching with the target association degree, and the B automatic response information is arranged in the first position on the response interface, and the C automatic response information matches the target association degree. If the degree is the lowest, the C automatic response information is arranged last on the response interface, and the A automatic response information is arranged between the B automatic response information and the C automatic response information.
  • the called device may count the number of times that each of the automatic response information that is located on the response interface has been used, and the plurality of pieces of the automatic response information included in the response interface are respectively described.
  • the automatic response information is sorted in the order in which the number of uses is sequentially decreased;
  • the called device may count the time when each of the automatic response information is generated on the response interface, and the multiple pieces of the automatic response information included in the response interface are automatically The time at which the response information is generated is sorted from front to back.
  • the response interface shown in this embodiment may also receive the automatic response information currently input by the called party, for example, input the automatic response information through the input box 401 of the response interface as shown in FIG. It can be seen that with the method shown in this embodiment, the called party can customize the automatic response information for responding to the call request.
  • the called device may respond to the call request by using the automatic response information currently input by the called party.
  • the called device may sort the automatic response information currently input by the called party in a highest priority position in the response interface, and perform the automatic response information currently input by the called party. storage.
  • the called device shown in this embodiment can estimate the attitude of the called party to the incoming call, so that the multiple pieces of the automatic response information located on the response interface can be based on the called party's attitude toward the incoming call.
  • the specific sorting manner is as described above, so that the plurality of pieces of the automatic response information located on the response interface are sorted according to the probability that each of the automatic response information may be used, that is,
  • the automatic response information sorted in the first position of the response interface is the automatic response information that is most likely to be used by the called party.
  • the calling party quickly selects the automatic response information, which reduces the length of time that the called party browses the automatic response information when the automatic response information is relatively large, and in particular, pushes to the called party as compared with the prior art.
  • the plurality of automatic response messages are in an unordered or fixed order, and the embodiment improves the effectiveness of the automatic response information selected for responding to the call request.
  • the called device, and the present embodiment can be illustrated in the called party wants the intelligent automatic response information in response to the aforementioned sorting in the interface.
  • the automatic response information shown in this embodiment may be audio information
  • the specific process of responding to the call request by using the automatic response information may be: answering an incoming call of the calling party, and The calling party plays the audio information.
  • the automatic response information shown in this embodiment may be text information, and the specific process of responding to the call request by using the automatic response information may be: hanging up the incoming call of the calling party, and Sending the text message to the calling party.
  • the automatic response information shown in this embodiment may be text information
  • the called device converts the text information into audio information, and then uses the automatic response information to respond to the specific process of the call request.
  • the method may be: answering the incoming call of the calling party, and playing the audio information converted by the text information to the calling party.
  • the called device shown in this embodiment can automatically return the incoming call response information to the calling device.
  • the called party does not need to manually determine the call request, and does not need to be called.
  • the set caller number is manually set, and the called device shown in this embodiment can automatically identify the call request, according to the relationship between the calling party and the called party, and the current location of the called party.
  • the status of the automatic response information for responding to the call request is automatically determined, and in the process of determining the automatic response information, the operation of the called party is greatly simplified, and the efficiency of automatic reply to the incoming call is improved.
  • Step 501 The calling device sends a call request to the called device.
  • Step 502 The called device determines whether the preset condition is met, and if yes, step 503 is performed.
  • Step 503 The called device sends an interaction relationship query request to the first server.
  • Step 504 The first server receives the contact relationship query request.
  • Step 505 The first server sends an interaction relationship response message to the called device.
  • step 501 to the step 505 shown in this embodiment is shown in the step 301 to the step 305 shown in FIG. 3, and is not described in detail in this embodiment.
  • Step 506 The called device acquires an incoming call category.
  • the called device shown in this embodiment can determine the interaction relationship between the calling party and the called party by using the received contact relationship response message.
  • the called device shown in this embodiment determines that the interaction relationship between the calling party and the called party is a non-contact, the called device can obtain an incoming call. Call category.
  • the specific process for the called device to obtain the incoming call category may be:
  • the called device may invoke an application related to the caller ID, where the application related to the caller ID shown in this embodiment may be an application that marks the caller ID.
  • the application related to the incoming call identification shown in this embodiment can mark the incoming call number so that the incoming call numbers belonging to the same call category have the same identity, and the caller numbers belonging to different call categories have different identifiers, thereby enabling The caller ID can determine the incoming call category of the outgoing call.
  • the identifier for marking the incoming call number shown in this embodiment may be a character.
  • the application related to the incoming call identification determines that the incoming call number “186****8996” is a marketing number
  • the incoming call is The identification related application may mark the caller number "186****8996" by the character "Marketing”
  • the application related to the caller ID can mark all the determined marketing numbers by the character "Marketing”. In order for the caller IDs belonging to the marketing call category to have the same identity.
  • the specific application related to the caller ID is not limited, as long as the caller ID can be identified.
  • the application related to the caller ID is “phone help” as an example.
  • the “telephone helper” may pre-store a caller attribute list, and the caller attribute list establishes a correspondence between the caller number and the incoming call category.
  • the caller identifier included in the caller attribute list created by the “telephone gang” shown in this embodiment may be “marketing”, “finance management”, “recruitment”, etc., and the call is in this embodiment.
  • the description of the caller ID included in the attribute list is an optional example and is not limited.
  • Step 507 The called device sends preference request information to the second server.
  • the preference request information shown in this embodiment includes the incoming call category and the identifier of the called party.
  • the second server shown in this embodiment provides an inquiry interface to the called device, and the second server can receive the preference request information sent by the called device.
  • first server and the second server shown in this embodiment may be the same server, and the first server and the second server may also be different servers, specifically in the implementation. There is no limit in the example.
  • This embodiment is exemplified by taking the server in which the first server and the second server are different.
  • Step 508 The second server queries, according to the preference request information, whether the called party has a demand for the incoming call category. If yes, step 509 is performed, and if no, step 514 is performed.
  • the second server is configured to determine, according to the incoming call category included in the preference request information and the identifier of the called party, whether the called party has a demand for the incoming call category.
  • the second server of the embodiment acquires, by the identifier of the called party, the called and the called party stored on the second server. The corresponding online log.
  • the second server shown in this embodiment can obtain the website frequently browsed by the called party and the product types searched and collected in each website by querying the online log of the called party, and the product type can be obtained after being summarized.
  • the calling party has a preference for what, or what is most recent.
  • the second server shown in this embodiment can query whether the called party has a demand for the incoming call category according to the preference request information.
  • the second server queries the online log of the called party.
  • the called party frequently browses a website related to the home purchase and sale category, and the second server may determine that the called party has a demand for the incoming call category, if the second server is according to the If the called party's Internet log finds that the called party has not browsed the website related to the home purchase and sale category, the second server may determine that the called party has no demand for the incoming call category.
  • Step 509 The second server sends an indication of the call attitude indicating that the called party has a demand for the incoming call to the called device.
  • the second server when the second server determines that the called party has a demand for the incoming call category, the second server may generate, to indicate that the called party has a demand for an incoming call. The call attitude indication information, and the second server sends the generated call attitude indication information to the called device.
  • the call attitude indication information shown in this embodiment may carry a matching identifier
  • the second server and the called device may pre-assign the matching identifier to enable the second server and
  • the called device determines that the indication content corresponding to the matching identifier is: the called party has a demand for the incoming call category.
  • the second server may indicate, by using the call attitude indication information, a degree of demand of the called party for the incoming call category, for example, the call attitude indication information may indicate the called party There is a strong demand level for the incoming call category, or the call attitude indication information may indicate that the called party has a general demand level for the incoming call category, or the call attitude indication information may indicate the location The called party has only a general understanding of the level of demand for the incoming call category.
  • the second server queries the online log of the called party. The number of times the called party frequently browses the website related to the home purchase and sale category, the greater the number of times, the second server can determine the greater the demand of the called party for the incoming call category.
  • the description of the specific degree of the requirement is an optional example and is not limited.
  • Step 510 The called device receives the call attitude indication information used to indicate that the called party has a demand for an incoming call.
  • the second server when the second server determines that the called party has a demand for the incoming call category, the second server may be used to indicate that the called party is to the incoming call. And sending, by the calling device, the caller attitude indication information that is required by the call category to the called device, so that the called device determines, according to the matching identifier included in the call attitude indication information, the indication content corresponding to the matching identifier. That is, the called party has a demand for the incoming call category.
  • Step 511 The called device acquires a state in which the called party is currently located.
  • step 511 The specific implementation process of the step 511 shown in this embodiment is shown in the step 307 shown in FIG. 3, and the specific implementation process is not described in this embodiment.
  • step 511 there is no step-by-step definition between the step 511 and the step 510 to the step 510.
  • the embodiment first performs step 506 to step 510, and then step 511 is taken as an example. An illustrative description.
  • Step 512 The called device determines automatic response information.
  • the called device determines, by using the received contact relationship response message, that the relationship between the calling party and the called party is a non-contact, and the called device determines When the called party has a demand for the incoming call category, the called device may determine the automatic response information.
  • the automatic response information that is displayed in this embodiment may be automatically generated by the called device according to the call request, and the content of the automatic response information is not limited in this embodiment, as long as the automatic The response information can indicate that the called party has a demand for the incoming call category.
  • the automatically generated automatic response information may be: “I am interested in this product, but now I am busy, please wait Call again.”
  • the automatic response information shown in this embodiment may also be pre-stored in the called device, and how to determine that the called automatic device has stored the automatic response. Description of the information:
  • the called device shown in this embodiment may pre-store a correspondence relationship list, where the correspondence relationship list includes a third correspondence relationship.
  • the third correspondence includes a correspondence between the called party and the at least one piece of automatic response information when the called party has a demand for the incoming call category, and the third corresponding relationship further includes the called party currently Corresponding relationship between the state and the at least one piece of automatic response information.
  • the third correspondence includes the called party to the incoming call.
  • the category has a demand
  • the current state of the called party is the conference state
  • the correspondence between the at least one automatic response message is
  • the correspondence list including the third correspondence may be as shown in Table 3:
  • the called device can determine that there is a demand for the incoming call category with the called party, and the current state of the called party is a conference state, corresponding to
  • the automatic response information, the description of the number of the automatic response information and the specific content of the automatic response information in the embodiment is an optional example, which is not limited.
  • the current state of the called party included in the corresponding relationship list is a conference state as an example, which is not limited.
  • the corresponding The relationship list may also include any state in which the called party is currently in, for example, the called party is currently in a state of being out, a speaking state, and the like.
  • the called device determines that the called party has a demand for the incoming call category when the called device receives the call request, the called device further determines that the called party is currently located. a state of the location, if the called device determines that the called party is currently in the conference state, the called device can query the correspondence relationship list as shown in Table 4, The calling device can determine corresponding multiple pieces of automatic response information according to the correspondence relationship list.
  • the description of the automatic response information in this embodiment is an optional example, which is not limited.
  • another method for determining the automatic response information may be that the called device may pre-store a correspondence relationship list, and the correspondence relationship list includes a fourth correspondence relationship.
  • the fourth correspondence includes a correspondence between the called party and the at least one piece of automatic response information, and the automatic response information includes the current location of the called party. status.
  • the fourth correspondence includes at least one piece of automatic response information corresponding to when the called party has a demand for the incoming call category.
  • any one of the at least one piece of automatic response information corresponding to the automatic answering information includes a state in which the called party is currently located.
  • the state in which the called party is currently located is an outgoing state as an example.
  • Table 5 For the correspondence relationship list, refer to Table 5 as shown below:
  • the called device can determine a plurality of pieces of automatic response information corresponding to the called party's demand for the incoming call category, and the automatic response information of the embodiment is
  • the description of the number and the specific content of the automatic response information is an optional example and is not limited.
  • Step 513 The called device responds to the call request by using the automatic response message.
  • the following describes first how the called device determines the automatic answering information for responding to the call request.
  • the called device may automatically respond to the call request by using the determined automatic response information.
  • the called device may randomly select one of the plurality of pieces of the automatic response information. The information is automatically answered such that the called device responds to the call request using the automatically selected automatic answer message.
  • the called device if the number of the automatic response information determined by the called device is multiple through the step 512, the called device generates a response interface, where the response interface includes multiple pieces of the automatic response. information.
  • the multiple automatic response information on the response interface generated by the called device may be sorted according to a preset priority.
  • the plurality of pieces of the automatic response information included in the response interface are sorted in order of decreasing likelihood of the call request by the called party corresponding to each of the automatic response information.
  • the called device Determining, by the called device, that the calling party's relationship with the called party is a non-contact, the called party has a demand for the incoming call category, and the called party is currently on the outbound For example, the called device generates the response interface according to the correspondence relationship list as shown in Table 5, and the response interface includes the incoming call category with the called party as shown in Table 5. There are multiple pieces of automatic response information corresponding to the demand.
  • the called device may obtain a target demand level, where the target demand level is a required degree of the called party currently determined by the called device, and the called device is required.
  • the target demand level is a required degree of the called party currently determined by the called device
  • the called device is required.
  • the automatic response information on the response interface is corresponding to each of the automatic response information.
  • the called party sorts the order of the demand level of the incoming call category and the degree of matching of the target demand level in descending order.
  • the called device acquires A automatic response information, B automatic response information, and C automatic response information, where
  • the A automatic response information corresponding to the demand level is that the called party has a strong demand level for the incoming call category
  • the B automatic response information corresponds to the required degree that the called party has a general demand for the incoming call category.
  • the C automatic response information corresponds to the degree of demand is the degree of demand that the called party has only a general understanding of the incoming call category.
  • the B automatic response information has the highest degree of matching with the target association degree, and the B automatic response information is arranged in the first position on the response interface, and the C automatic response information matches the target association degree. If the degree is the lowest, the C automatic response information is arranged last on the response interface, and the A automatic response information is arranged between the B automatic response information and the C automatic response information.
  • the called device may count the number of times that each of the automatic response information that is located on the response interface has been used, and the plurality of pieces of the automatic response information included in the response interface are respectively described.
  • the automatic response information is sorted in the order in which the number of uses is sequentially decreased;
  • the called device may count the time when each of the automatic response information is generated on the response interface, and the multiple pieces of the automatic response information included in the response interface are automatically The time at which the response information is generated is sorted from front to back.
  • the response interface shown in this embodiment may also receive the automatic response information currently input by the called party in response to the call request.
  • the details of the response information in the embodiment are shown in the foregoing embodiment, and details are not described herein.
  • Step 514 The second server sends an indication of the call attitude indicating that the called party does not have an incoming call to the called device.
  • the second server when the second server determines that the called party does not have a demand for the incoming call category, the second server may generate, to indicate that the called party does not have an incoming call. The call attitude indication information, and the second server sends the generated call attitude indication information to the called device.
  • the call attitude indication information shown in this embodiment may carry a mismatch identifier
  • the second server and the called device may pre-assign the mismatch identifier to enable the second
  • the server and the called device determine that the indication content corresponding to the mismatch identifier is: the called party has no demand for the incoming call category.
  • Step 515 The called device receives the call attitude indication information used to indicate that the called party does not have a demand for an incoming call.
  • the second server when the second server determines that the called party does not have a demand for the incoming call category, the second server may be used to indicate that the called party is to the incoming call. Sending the call attitude indication information that is not required by the call category to the called device, so that the called device determines an indication corresponding to the matching identifier according to the unmatched identifier included in the call attitude indication information. Content, that is, the called party has no demand for the incoming call category.
  • the called device may not automatically answer the incoming call, or the called party The device can directly hang up the incoming call, or the called device can directly set the identity of the calling party to the blacklist, which is not described in detail in this embodiment.
  • the advantage of using the method shown in this embodiment is that if the called device determines that the calling party and the called party are non-contacts, the called device requests the first The second server determines whether the called party has a demand for an incoming call, and the second server can obtain the called party's Internet preference through the called party's online log, thereby determining whether the called party is correct based on the called party's Internet preference. There is a demand for incoming calls, thus avoiding the occurrence of a situation where the called party misses a call with a demand.
  • the electronic device includes:
  • the receiving unit 601 is configured to receive a call request sent by the calling device, where the call request includes an identifier of the calling party;
  • the obtaining unit 602 is configured to acquire an interaction relationship between the calling party and the called party and a current state of the called party.
  • the determining unit 603 is configured to determine, according to the interaction relationship between the calling party and the called party, and the current state of the called party, the automatic response information;
  • the response unit 604 is configured to respond to the call request by using the automatic response information.
  • the acquiring unit 602 is configured to send an interaction relationship query request to the first server when acquiring the interaction relationship between the calling party and the called party, where the interaction relationship query request includes the calling party.
  • the identifier and the identifier of the called party are used to receive the contact relationship response message returned by the first server, where the contact relationship response message includes indication information for indicating the interaction relationship between the calling party and the called party. .
  • the acquiring unit 602 is configured to acquire, according to the target application, a current state of the called party when the state of the called party is currently located, where the target application is stored and The application of the information related to the called party schedule, and/or the method for acquiring the current state of the called party according to the device mode of the called device, where the device mode is used to represent the called party When the device receives an incoming call, it prompts the called party.
  • the determining unit 603 is specifically configured to determine the auto-response information according to the interaction relationship between the calling party and the called party and the current state of the called party. At least one piece of the automatic response information corresponding to the called party's relationship with the called party and the current state of the called party.
  • the determining unit 603 is specifically configured to determine at least the first one when determining the automatic response information according to the interaction relationship between the calling party and the called party and the current state of the called party.
  • Setting the automatic response information of the parameter and/or the second setting parameter, the first setting parameter is that when the calling party and the called party are in contact with each other, the called party
  • the device has stored a name corresponding to the calling party, and/or the second setting parameter is a state in which the called party is currently located.
  • the determining unit 603 is specifically configured to determine that the target condition is met according to the interaction relationship between the calling party and the called party and the current state of the called party. And determining, in the set of automatic response information that the called device has stored, one piece of the automatic response information, where the target condition is that the called party input is not received within a preset time for selecting the An indication operation of the automatic response information, the automatic response information set including at least one piece of the automatic response information.
  • the determining unit 603 is specifically configured to generate a response interface according to the interaction relationship between the calling party and the called party and the current state of the called party.
  • the response interface includes at least one piece of the automatic response information for receiving an indication operation input by the called party, and determining one piece of the automatic response information according to the indication operation.
  • the multiple response information included in the response interface is as described above.
  • the relationship between the calling party and the called party corresponding to the automatic response information is sequentially sorted, or if the determining unit determines the relationship between the calling party and the called party And the plurality of pieces of the automatic response information included in the response interface are sorted in descending order of the demand level of the call request by the called party corresponding to each of the automatic response information. .
  • the determining unit 603 is specifically configured to use the call according to the interaction relationship between the calling party and the called party and the current state of the called party. And requesting to obtain the contact relationship between the calling party and the called party as a non-contact, acquiring an incoming call category, and sending the preference request information to the second server, where the preference request information includes the incoming call a category and an identifier of the called party, so that the second server sends an indication of an incoming call attitude indicating that the called party has a demand for an incoming call to the called device, if the second device is received
  • the call attitude indication information sent by the server is used to determine the automatic response information according to the call attitude indication information.
  • the automatic response information is audio information and/or text information
  • the response unit 604 is specifically configured to receive an incoming call of the calling party when the automatic response information is used to respond to the call request, and Playing the audio information to the calling party, or hang up the incoming call of the calling party, and sending the text message to the calling party.
  • the call answering information can be automatically returned to the calling device, and in the process of returning the incoming call answering information, the called party does not need to be called by the calling party.
  • the call request is judged, and the called party does not need to manually set the important caller number.
  • the terminal device shown in this embodiment can automatically identify the call request, thereby according to the calling party and the called party.
  • the interaction relationship and the current state of the called party automatically determine the automatic response information for responding to the call request, and greatly simplify the operation of the called party in determining the automatic response information. Improved the efficiency of automatic call reply.
  • the disclosed system, apparatus, and method may be implemented in other manners.
  • the device embodiments described above are merely illustrative.
  • the division of the unit is only a logical function division.
  • there may be another division manner for example, multiple units or components may be combined or Can be integrated into another system, or some features can be ignored or not executed.
  • the mutual coupling or direct coupling or communication connection shown or discussed may be an indirect coupling or communication connection through some interface, device or unit, and may be in an electrical, mechanical or other form.
  • the units described as separate components may or may not be physically separated, and the components displayed as units may or may not be physical units, that is, may be located in one place, or may be distributed to multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of the embodiment.
  • each functional unit in each embodiment of the present invention may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit.
  • the above integrated unit can be implemented in the form of hardware or in the form of a software functional unit.
  • the integrated unit if implemented in the form of a software functional unit and sold or used as a standalone product, may be stored in a computer readable storage medium.
  • the technical solution of the present invention which is essential or contributes to the prior art, or all or part of the technical solution, may be embodied in the form of a software product stored in a storage medium.
  • a number of instructions are included to cause a computer device (which may be a personal computer, server, or network device, etc.) to perform all or part of the steps of the methods described in various embodiments of the present invention.
  • the foregoing storage medium includes: a U disk, a mobile hard disk, a read-only memory (ROM), a random access memory (RAM), a magnetic disk, or an optical disk, and the like. .

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Abstract

一种来电应答方法以及终端设备，方法包括：接收主叫设备发送的呼叫请求，获取主叫方与被叫方的交往关系和被叫方当前所处的状态，根据主叫方与被叫方的交往关系以及被叫方当前所处的状态确定自动应答信息，使用自动应答信息响应呼叫请求。可见，被叫设备在接收到主叫设备发送的呼叫请求后，可自动向主叫设备返回来电应答信息，在返回来电应答信息的过程中，被叫设备能够自动对呼叫请求进行识别，从而根据主叫方与被叫方的交往关系以及被叫方当前所处的状态，自动确定出用于响应呼叫请求的自动应答信息，简化了被叫方的操作，提升了对来电自动回复的效率。

Description

一种来电应答方法以及终端设备
本申请要求于2017年4月28日提交中国专利局、申请号为201710294266.5，发明名称为“一种来电应答方法以及终端设备”的中国专利申请的优先权，其全部内容通过引用结合在本申请中。
技术领域
本发明涉及通信技术领域，尤其涉及的是一种来电应答方法以及终端设备。
背景技术
现有技术所提供的手机，在用户不方便接听电话时，为避免对重要来电的遗漏，则手机在接收到呼入请求后，用户可对来电进行识别以确定来电是否为重要来电，或手机可从用户预先设置的重要来电列表中判断来电是否在所述重要来电列表中，若是，则说明来电为重要来电。在手机确定出来电为重要来电时，手机即可自动接通来电，并从预置的至少一条语音信息中由用户选定或由手机随机选择一条语音信息作为语音答复信息，当手机接收到确认播放语音答复信息的指令时，手机即可在播放所述语音答复信息后挂断来电，从而实现了对重要来电进行快速回复的目的。
但是，现有技术的缺陷在于：需要用户对来电是否为重要来电进行识别，则降低了手机自动回复的效率。若用户时间不便，或用户没有设置重要来电列表，或用户对重要来电列表没有及时更新，从而会遗漏重要来电，无法实现对重要来电的自动识别，所述语音信息为用户预先录制的，则提升了用户使用手机自动回复功能的复杂度。
发明内容
本发明实施例提供了一种来电应答方法以及终端设备，其能够简化被叫方的操作且有效的提升了自动回复来电的效率。
本发明实施例第一方面提供了一种来电应答方法，所述方法应用于被叫设备，包括如下所示的步骤：
步骤A、接收主叫设备发送的呼叫请求。
具体的，被叫设备可通过运营商网络接收主叫设备发送的所述呼叫请求，所述主叫设备通过所述呼叫请求建立与所述被叫设备之间的通信连接。
更具体的，所述呼叫请求中包括主叫方的标识，其中，所述主叫方的标识可为所述主叫方的电话号码。
可选的，在接收到所述呼叫请求后，在所述被叫设备确定满足预设条件的情况下，可继续执行步骤B。
所述预设条件可为：所述被叫方超过预设时间没有接听来电。
所述预设条件还可以为：接收到被叫方输入的选定操作，所述选定操作用于指示所述被叫设备进入来电自动应答流程，以使进入来电自动应答流程的所述被叫设备能够自动执行步骤B。
步骤B、获取主叫方与被叫方的交往关系。
可选的，所述主叫方与所述被叫方的交往关系可为所述主叫方与所述被叫方之间为联系人，所述主叫方与所述被叫方的交往关系还可为所述主叫方与所述被叫方之间为非联系人。
可选的，所述被叫设备可请求服务器确定所述主叫方与所述被叫方的交往关系，以使所述服务器将所述主叫方与所述被叫方的交往关系通知给所述被叫设备。
可选的，所述被叫设备可根据被叫设备已安装的应用和/或已存储的信息确定所述主叫方与所述被叫方的交往关系。
步骤C、获取所述被叫方当前所处的状态。
所述被叫方当前所处的状态可用于指示所述被叫方当前所处于的何种繁忙程度，例如，所述被叫方当前所处的状态可为所述被叫方当前所处开会状态，又如，所述被叫方当前所处的状态可为外出状态等。
步骤D、确定自动应答信息。
具体的，所述被叫设备可根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息。
步骤E、使用所述自动应答信息响应所述呼叫请求。
在通过步骤D已确定出所述自动应答信息的情况下，即可使用已确定的所述自动应答信息响应所述呼叫请求。
在所述被叫设备使用所述自动应答信息响应所述呼叫请求的情况下，使得所述主叫方能够接收到所述自动应答信息，从而使得所述主叫方能够至少获取到所述被叫方当前所处的状态。
可见，所述被叫设备可自动向主叫设备返回来电应答信息，在返回所述来电应答信息的过程中，无需被叫方人为的对所述呼叫请求进行判断，也不需要被叫方人为的设定重要来电号码，所述被叫设备能够自动对呼叫请求进行识别，从而根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态，自动确定出用于响应所述呼叫请求的自动应答信息，且在确定所述自动应答信息的过程中，大大简化了被叫方的操作，提升了对来电自动回复的效率。
结合本发明实施例第一方面，本发明实施例第一方面的第一种实现方式中，所述步骤B具体包括：
步骤B1、向第一服务器发送交往关系查询请求。
所述被叫设备通过向所述第一服务器发送所述交往关系查询请求，以获取所述主叫方和所述被叫方的交往关系。
具体的，所述第一服务器向被叫设备开放查询接口，所述被叫设备即可通过所述查询接口实现与所述第一服务器的信息交互。
本实施例中，所述被叫设备可通过所述第一服务器已开放的查询接口，向所述第一服务器发送所述交往关系查询请求。
具体的，若所述被叫设备在确定需要获取所述主叫方与所述被叫方的交往关系时，即可获取存储在所述被叫设备中的所述被叫方的标识，以及通过所述呼叫请求所接收到的所述主叫方的标识。
本实施例所示的所述被叫方的标识为所述被叫方的电话号码。
所述被叫设备即可生成所述交往关系查询请求，且所述交往关系查询请求包括所述被叫方的标识和所述主叫方的标识。
所述被叫设备通过所述交往关系查询请求以请求所述第一服务器查询所述被叫方和所述主叫方的交往关系。
步骤B2、接收所述第一服务器返回的交往关系响应消息。
所述第一服务器在根据所述交往关系查询请求查询到所述主叫方和所述被叫方的交往 关系后，即可向所述被叫设备返回所述交往关系响应消息，所述交往关系响应消息中包括用于指示所述主叫方与被叫方的交往关系的指示信息。
可选的，所述第一服务器和所述被叫设备之间可预先约定所述指示信息与所述主叫方和所述被叫方的交往关系的对应关系。
具体的，本实施例所示的所述指示信息可为以下所示的任一项或至少两项的组合：
数字、英文字母、符号以及字。
可选的，本实施例所示的指示信息还可向所述被叫设备指示出所述被叫方与所述主叫方之间的联系程度：
例如，所述被叫设备和所述服务器可约定指示信息“002”用于指示所述被叫方和所述主叫方的交往关系为联系人，又如，所述被叫设备和所述服务器可约定指示信息“030”用于指示所述被叫方和所述主叫方的交往关系为重要联系人，又如，所述被叫设备和所述服务器可约定指示信息“500”用于指示所述被叫方和所述主叫方的交往关系为一般联系人。
可见，所述被叫设备即可根据所述指示信息即可确定出所述主叫方与所述被叫方的交往关系。
可选的，所述指示信息还可为关联权重值。
具体的，所述第一服务器在接收到所述交往关系查询请求的情况下，所述第一服务器可根据所述被叫方的标识调用所述被叫方的交往圈信息，在所述第一服务器已获取到所述被叫方的所述交往圈信息的情况下，所述第一服务器即可根据所述主叫方的标识，确定出所述被叫方与所述主叫方之间的关联权重值，所述关联权重值能够以数值的形式表征所述主叫方与所述被叫方的交往关系。
所述被叫设备即可接收到携带有所述关联权重值的交往关系响应消息。
所述被叫设备和所述第一服务器之间可预先约定关联权重值和所述被叫方与所述主叫方的交往关系的对应关系。
例如，所述第一服务器和所述被叫设备可预先约定若所述关联权重值大于或等于10％，则所述主叫方与所述被叫方的交往关系为联系人为例；
需明确的是，本实施例对所述第一服务器和所述被叫设备之间对所述关联权重值的约定为可选的示例，不做限定，例如，所述第一服务器和所述被叫设备之间还可约定，若所述关联权重值小于5％，则所述被叫方和所述主叫方的交往关系为非联系人。
若所述被叫设备确定接收到的关联权重值为15％，则所述被叫设备判断出当前所接收到的所述关联权重值(15％)大于预先约定的10％，则所述被叫设备即可确定出所述主叫方和所述被叫方的交往关系为联系人。
可选的，所述第一服务器在判断出所述主叫方与所述被叫方的交往关系为非联系人时，所述第一服务器也可不向所述被叫设备发送任何响应信息，所述被叫设备可设置有计时器，在所述被叫设备将所述交往关系查询请求发送至所述第一服务器时开始计时，若超过所述计时器所计的时长，即所述被叫设备在所述计时器所计的时长内没有接收到所述第一服务器所发送的响应信息，即可判断出所述主叫方和所述被叫方的交往关系为非联系人。
本实施例所述被叫设备即可根据所述第一服务器发送的交往关系的指示信息确定出所述被叫方与所述主叫方的交往关系，从而使得在确定所述被叫方与所述主叫方的交往关系的过程中，节省了被叫设备的功耗，从而避免了所述被叫设备电量的大量耗费，且节省了所述被叫设备的内存，提升了所述被叫设备的运行效率，且采用本实施例所示的方法，所述第一 服务器可存储有所述被叫设备相关联的交往圈信息，所述交往圈信息能够全面且准确的体现出所述被叫设备的联系人，从而使得所述被叫设备根据所述第一服务器根据所述交往圈信息能够准确且及时的确定出所述被叫方与所述主叫方的交往关系，本实施例所示的被叫设备的所述交往圈信息能够及时进行更新，从而进一步的提升了确定所述被叫方与所述主叫方的交往关系的准确性。
在一种可能的实施方式中，所述步骤C包括：
步骤C11、根据目标应用，获取所述被叫方当前所处的状态.
其中，所述目标应用为存储有与被叫方日程安排相关的信息的应用；
例如，所述目标应用可为短信应用，日历应用，邮件应用以及备忘录应用等。
例如，所述目标应用可为短信应用，日历应用，邮件应用以及备忘录应用等。
以所述目标应用为日历应用为具体示例，若被叫方已通过日历应用设置在4月15日下午3:00到5:00开会。
在所述被叫设备确定所述被叫方当前所处的状态的过程中，所述被叫设备会首先确定目标时刻，所述目标时刻为所述被叫设备确定出所述主叫方和所述被叫方的交往关系的时刻，所述被叫设备确定所述目标时刻是否位于4月15日下午3:00到5:00之内，若是，则所述被叫设备获取被叫方的当前所处的状态为开会状态。
和/或，所述步骤C包括：
步骤C21、根据所述被叫设备的设备模式，获取所述被叫方当前所处的状态。
其中，所述设备模式用于表征所述被叫设备在接收到来电时，向所述被叫方进行提示的方式。
具体的，所述被叫设备的设备模式可为静音模式、震动模式，和/或响铃模式等。
本实施例所示的设备模式可为被叫方所设置的，例如，若被叫方需要去开会，则所述被叫方不便接听电话，则所述被叫方即可将所述设备模式设置为静音模式，则所述被叫设备在确定所述被叫方当前所处的状态的过程中，所述被叫设备即可根据所述设备模式为静音模式以确定出被叫方当前处于繁忙状态。
在一种可能的实施方式中，所述步骤D具体包括：
步骤D11、确定与所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态对应的至少一条所述自动应答信息。
本实施例所示的被叫设备可预先存储有对应关系列表，所述对应关系列表包括有第一对应关系。
具体的，所述第一对应关系包括所述主叫方与所述被叫方的交往关系与至少一条自动应答信息的对应关系，且所述第一对应关系还包括所述被叫方当前所处的状态与所述至少一条自动应答信息的对应关系。
可见，本实施例所示的所述第一对应关系建立了所述主叫方与所述被叫方的交往关系、所述被叫方当前所处的状态以及至少一条自动应答信息三者之间的对应关系。
例如，若所述主叫方与所述被叫方的交往关系为联系人，所述被叫方当前所处的状态为会议状态，则所述第一对应关系包括所述主叫方与所述被叫方的交往关系为联系人、被叫方当前所处的状态为会议状态以及至少一条自动应答信息三者之间的对应关系。
可见，本实施例所示的所述自动应答信息可为所述被叫设备根据对应关系列表生成的，在确定所述自动应答信息的过程中，大大简化了被叫方的操作，提升了对来电自动回复的效 率。且在返回所述来电应答信息的过程中，无需被叫方人为的对所述呼叫请求进行判断，也不需要被叫方人为的设定重要来电号码。
在一种可能的实施方式中，所述步骤D包括：
步骤D21、确定至少包括第一设定参数和/或第二设定参数的所述自动应答信息。
其中，所述第一设定参数为在所述主叫方与所述被叫方的交往关系为联系人时，所述被叫设备已存储的与所述主叫方对应的名称；
所述第二设定参数为所述被叫方当前所处的状态。
可见，本实施例所示的所述自动应答信息可同时包括有所述第一设定参数和所述第二设定参数，可选的，所述自动应答信息可只包括所述第一设定参数，还可选的，所述自动应答信息可只包括所述第二设定参数，具体不做限定。
具体的，以所述自动应答信息可同时包括有所述第一设定参数和所述第二设定参数为例，在确定所述自动应答信息的过程中，可预先设置有包括有所述第一设定参数和所述第二设定参数的自动应答模板，则在所述被叫设备确定出所述主叫方与所述被叫方的交往关系为联系人时，所述被叫设备已存储的与所述主叫方对应的名称，即可确定所述第一设定参数为与所述主叫方对应的名称，在所述被叫设备确定出所述被叫方当前所处的状态时，即可确定所述第二设定参数为被叫方当前所处的状态。
所述被叫设备即可在所述第一设定参数和所述第二设定参数设定完成时，确定包括有所述第一设定参数和所述第二设定参数的所述自动应答信息。
可见，本实施例所示的所述自动应答信息可为所述被叫设备根据包括有所述第一设定参数和所述第二设定参数的自动应答模板生成的，在确定所述自动应答信息的过程中，大大简化了被叫方的操作，提升了对来电自动回复的效率。且在返回所述来电应答信息的过程中，无需被叫方人为的对所述呼叫请求进行判断，也不需要被叫方人为的设定重要来电号码。
在一种可能的实施方式中所述步骤D包括：
步骤D31、在所述被叫设备已存储的自动应答信息集合中确定一条所述自动应答信息。
具体的，若本实施例所示的被叫设备已确定至少一条所述自动应答信息，则所述被叫设备可创建自动应答信息集合，其中，自动应答信息集合中确定一条所述自动应答信息。
所述被叫设备判断是否满足目标条件，所述目标条件为在预设时间内未接收到所述被叫方输入的用于选定所述自动应答信息的指示操作。
具体的，所述被叫设备在确定出所述自动应答信息集合后，所述被叫设备即可通过计时器进行计时，并判断在预设时间内是否接收到所述被叫方输入的用于选定所述自动应答信息的指示操作。
若否，则所述被叫设备在已存储的自动应答信息集合中确定一条所述自动应答信息。
可选的，所述被叫设备在已存储的自动应答信息集合中随机确定一条所述自动应答信息。
可选的，所述被叫设备在已存储的自动应答信息集合中确定一条由被叫方预先指定的所述自动应答信息。
本种方式中，在所述被叫设备确定出至少一个所述自动应答信息的情况下，且在所述被叫设备没有接收到被叫方输入的用于选定所述自动应答信息的指示操作时，所述被叫设备可在无需被叫方操作的情况下，确定一条所述自动应答信息，从而大大简化了被叫方的操作，提升了对来电自动回复的效率。
在一种可能的实施方式中所述步骤D包括：
步骤D41、生成响应界面。
本实施例所示的所述被叫设备可将所述响应界面显示在所述被叫设备的触摸屏上，显示在所述触摸屏上的所述响应界面即可接收被叫方输入的指示操作，所述指示操作用于选定显示在所述响应界面上的至少一条所述自动应答信息中的一条，以使所述被叫设备使用已选定的所述自动应答信息响应所述呼叫请求。
步骤D42、接收所述被叫方输入的指示操作，根据所述指示操作确定一条所述自动应答信息。
所述指示操作的输入方式可为，被叫方触摸位于所述响应界面上的一条所述自动应答信息等。
所述被叫设备即可根据所述指示操作，从所述响应界面所包括的至少一条所述自动应答信息中确定一条用于响应所述呼叫请求的自动应答信息。
本种方式中，所述被叫设备可通过响应界面向被叫方提供至少一条所述自动应答信息，则被叫方可通过输入的指示操作选定一条所述自动应答信息，从而使得回复给所述主叫方的所述自动应答信息与被叫方的需求相匹配。
在一种可能的实施方式中，若确定出所述主叫方与所述被叫方的交往关系为联系人，则所述响应界面所包括的多条所述自动应答信息，按各所述自动应答信息所对应的所述主叫方与所述被叫方的联系程度依次递减的顺序进行排序；
或，
若确定出所述主叫方与所述被叫方的交往关系为非联系人，则所述响应界面所包括的多条所述自动应答信息，按各所述自动应答信息所对应的所述被叫方对所述呼叫请求的需求程度依次递减的顺序进行排序。
本种方式中，所述被叫设备可对被叫方对来电的态度进行估计，从而使得位于所述响应界面上的多条所述自动应答信息能够按被叫方对来电的态度进行排序，具体排序方式请详见上述所示，从而使得位于所述响应界面上的多条所述自动应答信息，按各所述自动应答信息可能被使用的概率由大到小进行排序，即排序在所述响应界面第一位的所述自动应答信息为被叫方最可能使用的自动应答信息，可见，通过对所述响应界面所包括的多个所述自动应答信息进行排序，便于被叫方快速选定所述自动应答信息，降低了被叫方在所述自动应答信息比较多时对所述自动应答信息进行浏览的时长，特别是相对于现有技术所示的向被叫方推送的多个自动应答信息为无序或者是固定顺序，则本实施例提升了选定用于响应所述呼叫请求的所述自动应答信息的效率，且本实施例所示的被叫设备能够智能化的将被叫方想要的自动应答信息排序在所述响应界面的前面。
在一种可能的实施方式中，所述步骤D包括：
步骤D51、获取来电呼叫类别。
具体的，本实施例所示的所述被叫设备若通过所述交往关系响应消息确定出所述主叫方和所述被叫方的交往关系为非联系人，则所述被叫设备即可获取来电呼叫类别。
所述被叫设备即可获取来电呼叫类别的具体过程可为：
所述被叫设备可调用与来电标识相关的应用，其中，本实施例所示的所述与来电标识相关的应用可为对来电号码进行标记的应用。
本实施例所示的与来电标识相关的应用能够对来电号码进行标记，以使属于相同呼叫类 别的来电号码具有相同的标识，而属于不同呼叫类别的来电号码具有不相同的标识，从而使得通过来电标识即可确定出来电的来电呼叫类别。
步骤D52、将偏好请求信息发送给第二服务器。
本实施例所示的所述偏好请求信息包括所述来电呼叫类别以及所述被叫方的标识。
本实施例所示的第二服务器向所述被叫设备提供查询接口，所述第二服务器即可接收到所述被叫设备发送的所述偏好请求信息。
具体的，本实施例所示的所述第一服务器和所述第二服务器可为相同的服务器，且所述第一服务器和所述第二服务器也可为不相同的服务器，具体在本实施例中不做限定。
步骤D53、根据所述来电态度指示信息确定所述自动应答信息。
具体的，所述第二服务器能够根据所述偏好请求信息所包括的来电呼叫类别以及所述被叫方的标识判断出所述被叫方是否对所述来电呼叫类别有需求，所述第二服务器在确定出所述被叫方对所述来电呼叫类别有需求的情况下，所述第二服务器即可生成用于指示所述被叫方对来电有需求的所述来电态度指示信息，且所述第二服务器将已生成的所述来电态度指示信息发送给所述被叫设备。
具体的，本实施例所示的所述来电态度指示信息可携带有匹配标识，所述第二服务器和所述被叫设备可预先对所述匹配标识进行约定，以使所述第二服务器和所述被叫设备确定出与所述匹配标识对应的指示内容为：所述被叫方对所述来电呼叫类别有需求。
可选的，所述第二服务器可通过所述来电态度指示信息指示出所述被叫方对所述来电呼叫类别的需求程度。
在所述第二服务器确定出所述被叫方对所述来电呼叫类别有需求的情况下，则所述第二服务器可将用于指示所述被叫方对所述来电呼叫类别有需求的所述来电态度指示信息发送给所述被叫设备，使得所述被叫设备根据所述来电态度指示信息所包括的所述匹配标识确定出与所述匹配标识对应的指示内容，即所述被叫方对所述来电呼叫类别有需求。
在所述被叫设备通过已接收到的所述交往关系响应消息确定所述主叫方与所述被叫方的交往关系为非联系人，且所述被叫设备确定出所述被叫方对所述来电呼叫类别有需求的情况下，所述被叫设备即可确定所述自动应答信息。
可选的，本实施例所示的所述自动应答信息可为所述被叫设备根据所述呼叫请求自动生成的，本实施例对所述自动应答信息的内容不做限定，只要所述自动应答信息能够指示出所述被叫方对所述来电呼叫类别有需求即可。
本种方式中，若所述被叫设备确定出所述主叫方和所述被叫方为非联系人的情况下，则所述被叫设备请求所述第二服务器确定所述被叫方是否对来电有需求，第二服务器可通过被叫方的上网日志获取被叫方的互联网偏好，从而基于被叫方的互联网偏好确定出所述被叫方是否对来电有需求，从而避免了被叫方遗漏有需求的来电的情况的出现。
在一种可能的实施方式中，所述自动应答信息为音频信息和/或文字信息；
所述步骤E包括：
步骤E11、接听所述主叫方的来电，并向所述主叫方播放所述音频信息；
或，
步骤E21、挂断所述主叫方的来电，并向所述主叫方发送所述文字信息。
本发明实施例第二方面提供了一种终端设备，包括：
接收单元，用于接收主叫设备发送的呼叫请求，所述呼叫请求中包括主叫方的标识；
本实施例所示的所述接收单元用于执行本发明实施例第一方面所示的步骤A，步骤A的具体执行过程请详见本发明实施例第一方面所示，具体执行过程不做赘述。
获取单元，用于获取主叫方与被叫方的交往关系和所述被叫方当前所处的状态；
本实施例所示的所述获取单元用于执行本发明实施例第一方面所示的步骤B以及步骤C，步骤B以及步骤C的具体执行过程请详见本发明实施例第一方面所示，具体执行过程不做赘述。
确定单元，用于根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息；
本实施例所示的所述确定单元用于执行本发明实施例第一方面所示的步骤D，步骤D的具体执行过程请详见本发明实施例第一方面所示，具体执行过程不做赘述。
响应单元，用于使用所述自动应答信息响应所述呼叫请求。
本实施例所示的所述响应单元用于执行本发明实施例第一方面所示的步骤E，步骤E的具体执行过程请详见本发明实施例第一方面所示，具体执行过程不做赘述。
在一种可能的实施方式中，所述获取单元在获取主叫方与被叫方的交往关系时，具体用于向第一服务器发送交往关系查询请求，其中，所述交往关系查询请求包括所述主叫方的标识和被叫方的标识，用于接收所述第一服务器返回的交往关系响应消息，所述交往关系响应消息中包括用于指示所述主叫方与被叫方的交往关系的指示信息。
本种方式中所述获取单元用于执行本发明实施例第一方面所示的步骤B1以及步骤B2，步骤B1以及步骤B2的具体执行过程请详见本发明实施例第一方面所示，具体执行过程不做赘述。
在一种可能的实施方式中，本发明实施例第二方面的第二种实现方式中，所述获取单元在获取所述被叫方当前所处的状态时，具体用于根据目标应用，获取所述被叫方当前所处的状态，所述目标应用为存储有与被叫方日程安排相关的信息的应用，和/或，用于根据所述被叫设备的设备模式，获取所述被叫方当前所处的状态，所述设备模式用于表征所述被叫设备在接收到来电时，向所述被叫方进行提示的方式。
本种方式中所述获取单元用于执行本发明实施例第一方面所示的步骤C11以及步骤C21，步骤C11以及步骤C21的具体执行过程请详见本发明实施例第一方面所示，具体执行过程不做赘述。
在一种可能的实施方式中，所述确定单元在根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息时，具体用于确定与所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态对应的至少一条所述自动应答信息。
本种方式中所述确定单元用于执行本发明实施例第一方面所示的步骤D11，步骤D11的具体执行过程请详见本发明实施例第一方面所示，具体执行过程不做赘述。
结合本发明实施例第二方面至本发明实施例第二方面的第二种实现方式任一项所示，本发明实施例第二方面的第四种实现方式中，所述确定单元在根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息时，具体用于确定至少包括第一设定参数和/或第二设定参数的所述自动应答信息，所述第一设定参数为在所述主叫方与所述被叫方的交往关系为联系人时，所述被叫设备已存储的与所述主叫方对应的名称，和/或，所述第二设定参数为所述被叫方当前所处的状态。
本种方式中所述确定单元用于执行本发明实施例第一方面所示的步骤D21，步骤D21的 具体执行过程请详见本发明实施例第一方面所示，具体执行过程不做赘述。
在一种可能的实施方式中所述确定单元在根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息时，具体用于若确定满足目标条件，则在所述被叫设备已存储的自动应答信息集合中确定一条所述自动应答信息，所述目标条件为在预设时间内未接收到所述被叫方输入的用于选定所述自动应答信息的指示操作，所述自动应答信息集合包括至少一条所述自动应答信息。
本种方式中所述确定单元用于执行本发明实施例第一方面所示的步骤D31，步骤D31的具体执行过程请详见本发明实施例第一方面所示，具体执行过程不做赘述。
在一种可能的实施方式中，所述确定单元在根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息时，具体用于生成响应界面，所述响应界面包含至少一条所述自动应答信息，用于接收所述被叫方输入的指示操作，根据所述指示操作确定一条所述自动应答信息。
本种方式中所述确定单元用于执行本发明实施例第一方面所示的步骤D41以及步骤D42，步骤D41以及步骤D42的具体执行过程请详见本发明实施例第一方面所示，具体执行过程不做赘述。
在一种可能的实施方式中，若所述确定单元确定出所述主叫方与所述被叫方的交往关系为联系人，则所述响应界面所包括的多条所述自动应答信息，按各所述自动应答信息所对应的所述主叫方与所述被叫方的联系程度依次递减的顺序进行排序，或，若所述确定单元确定出所述主叫方与所述被叫方的交往关系为非联系人，则所述响应界面所包括的多条所述自动应答信息，按各所述自动应答信息所对应的所述被叫方对所述呼叫请求的需求程度依次递减的顺序进行排序。
在一种可能的实施方式中，所述确定单元在根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息时，具体用于若根据所述呼叫请求获取到所述主叫方与所述被叫方的交往关系为非联系人，则获取来电呼叫类别，用于将偏好请求信息发送给第二服务器，所述偏好请求信息包括所述来电呼叫类别以及所述被叫方的标识，以使所述第二服务器将用于指示所述被叫方对来电有需求的来电态度指示信息发送给所述被叫设备，若接收到所述第二服务器发送的所述来电态度指示信息，则用于根据所述来电态度指示信息确定所述自动应答信息。
本种方式中所述确定单元用于执行本发明实施例第一方面所示的步骤D51、步骤D52以及步骤D53，步骤D51、步骤D52以及步骤D53的具体执行过程请详见本发明实施例第一方面所示，具体执行过程不做赘述。
在一种可能的实施方式中，所述自动应答信息为音频信息和/或文字信息，则所述响应单元使用所述自动应答信息响应所述呼叫请求时，具体用于接听所述主叫方的来电，并向所述主叫方播放所述音频信息，或，挂断所述主叫方的来电，并向所述主叫方发送所述文字信息。
本种方式中所述响应单元用于执行本发明实施例第一方面所示的步骤E11或步骤E21、步骤E11或步骤E21的具体执行过程请详见本发明实施例第一方面所示，具体执行过程不做赘述。
本发明实施例第三方面提供了一种终端设备，包括：
一个或多个处理器单元、存储单元、总线系统、以及一个或多个程序，所述处理器单元 和所述存储单元通过所述总线系统相连；
其中所述一个或多个程序被存储在所述存储单元中，所述一个或多个程序包括指令，所述指令当被所述终端设备执行时使所述终端设备执行如本发明实施例第一方面所述的方法。
本发明实施例第四方面提供了一种存储一个或多个程序的计算机可读存储介质，所述一个或多个程序包括指令，所述指令当被终端设备执行时使所述终端设备执行如本发明实施例第一方面中任一项所述的方法。
从以上技术方案可以看出，本发明实施例具有以下优点：
被叫设备在接收到主叫设备发送的呼叫请求后，可自动向主叫设备返回来电应答信息，在返回所述来电应答信息的过程中，所述被叫设备能够自动对呼叫请求进行识别，从而根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态，自动确定出用于响应所述呼叫请求的自动应答信息，且在确定所述自动应答信息的过程中，无需被叫方人为的对所述呼叫请求进行判断，也不需要被叫方人为的设定重要来电号码，大大简化了被叫方的操作，提升了对来电自动回复的效率。
附图说明
图1为本发明所提供的终端设备的一种实施例结构示意图；
图2为本发明所提供的通信系统的一种实施例结构示意图；
图3为本发明所提供的来电应答方法的一种实施例步骤流程图；
图4为本发明所提供的响应界面的一种实施例结构示意图；
图5为本发明所提供的来电应答方法的另一种实施例步骤流程图；
图6为本发明所提供的终端设备的另一种实施例结构示意图。
具体实施方式
本发明实施例提供了一种能够提升终端设备对呼叫请求自动回复的效率，且不会遗漏重要来电的来电应答方法，为更好的理解本发明实施例所示的方法，以下首先结合图1所示对本实施例所提供的终端设备的具体结构进行详细说明：
其中，图1为本发明所提供的终端设备的一种实施例结构示意图。
以下结合图1所示对本实施例所示的终端设备的具体结构进行说明，其中，图1为本发明所提供的终端设备的一种实施例结构示意图。
所述终端设备包括输入单元105、处理器单元103、输出单元101、通信单元107、存储单元104、射频电路108等组件。
这些组件通过一条或多条总线进行通信。本领域技术人员可以理解，图1中示出的终端设备的结构并不构成对本发明的限定，它既可以是总线形结构，也可以是星型结构，还可以包括比图示更多或更少的部件，或者组合某些部件，或者不同的部件布置。
所述终端设备包括：
输出单元101，用于输出待显示的图像。
具体的，所述输出单元101包括但不限于影像输出单元1011和声音输出单元1012。
所述影像输出单元1011用于输出文字、图片和/或视频。所述影像输出单元1011可包括显示面板，例如采用液晶显示器(英文全称：Liquid Crystal Display，英文简称：LCD)、有机发光二极管(英文全称：Organic Light-Emitting Diode，英文简称：OLED)、场发射 显示器(英文全称：field emission display，英文简称FED)等形式来配置的显示面板。或者所述影像输出单元1011可以包括反射式显示器，例如电泳式(electrophoretic)显示器，或利用光干涉调变技术(英文全称：Interferometric Modulation of Light)的显示器。
所述影像输出单元1011可以包括单个显示器或不同尺寸的多个显示器。在本发明的具体实施方式中，触摸屏亦可同时作为输出单元101的显示面板。
例如，当触摸屏检测到在其上的触摸或接近的手势操作后，传送给处理器单元103以确定触摸事件的类型，随后处理器单元103根据触摸事件的类型在显示面板上提供相应的视觉输出。虽然在图1中，输入单元105与输出单元101是作为两个独立的部件来实现终端设备的输入和输出功能，但是在某些实施例中，可以将触摸屏与显示面板集成一体而实现终端设备的输入和输出功能。例如，所述影像输出单元1011可以显示各种图形化用户接口(英文全称：Graphical User Interface，英文简称GUI)以作为虚拟控制组件，包括但不限于窗口、卷动轴、图标及剪贴簿，以供用户通过触控方式进行操作。
在本发明具体实施方式中，所述影像输出单元1011包括滤波器及放大器，用来将处理器单元103所输出的视频滤波及放大。声音输出单元1012包括数字模拟转换器，用来将处理器单元103所输出的音频信号从数字格式转换为模拟格式。
处理器单元103，用于运行相应的代码，对接收信息进行处理，以生成并输出相应的界面。
具体的，所述处理器单元103为终端设备的控制中心，利用各种接口和线路连接整个终端设备的各个部分，通过运行或执行存储在存储单元内的软件程序和/或模块，以及调用存储在存储单元内的数据，以执行终端设备的各种功能和/或处理数据。所述处理器单元103可以由集成电路(英文全称：Integrated Circuit，英文简称：IC)组成，例如可以由单颗封装的IC所组成，也可以由连接多颗相同功能或不同功能的封装IC而组成。
举例来说，所述处理器单元103可以仅包括中央处理器(英文全称：Central Processing Unit，英文简称：CPU)，也可以是图形处理器(英文全称：Graphics Processing Unit，英文简称：GPU)，数字信号处理器(英文全称：Digital Signal Processor，英文简称：DSP)、及通信单元中的控制芯片(例如基带芯片)的组合。在本发明实施方式中，CPU可以是单运算核心，也可以包括多运算核心。
存储单元104，用于存储代码和数据，代码供处理器单元103运行。
具体的，存储单元104可用于存储软件程序以及模块，处理器单元103通过运行存储在存储单元104的软件程序以及模块，从而执行终端设备的各种功能应用以及实现数据处理。存储单元104主要包括程序存储区和数据存储区，其中，程序存储区可存储操作系统、至少一个功能所需的应用程序，比如声音播放程序、图像播放程序等等；数据存储区可存储根据终端设备的使用所创建的数据(比如音频数据、电话本等)等。
在本发明具体实施方式中，存储单元104可以包括易失性存储器，例如非挥发性动态随机存取内存(英文全称：Nonvolatile Random Access Memory，英文简称NVRAM)、相变化随机存取内存(英文全称：Phase Change RAM，英文简称PRAM)、磁阻式随机存取内存(英文全称：Magetoresistive RAM，英文简称MRAM)等，还可以包括非易失性存储器，例如至少一个磁盘存储器件、电子可擦除可编程只读存储器(英文全称：Electrically Erasable Programmable Read-Only Memory，英文简称EEPROM)、闪存器件，例如反或闪存(英文全称：NOR flash memory)或是反及闪存(英文全称：NAND flash memory)。
非易失存储器储存处理器单元103所执行的操作系统及应用程序。所述处理器单元103从所述非易失存储器加载运行程序与数据到内存并将数字内容储存于大量储存装置中。所述操作系统包括用于控制和管理常规系统任务，例如内存管理、存储设备控制、电源管理等，以及有助于各种软硬件之间通信的各种组件和/或驱动器。
在本发明实施方式中，所述操作系统可以是Google公司的Android系统、Apple公司开发的iOS系统或Microsoft公司开发的Windows操作系统等，或者是Vxworks这类的嵌入式操作系统。
所述应用程序包括安装在终端设备上的任何应用，包括但不限于浏览器、电子邮件、即时消息服务、文字处理、键盘虚拟、窗口小部件(Widget)、加密、数字版权管理、语音识别、语音复制、定位(例如由全球定位系统提供的功能)、音乐播放等等。
输入单元105，用于实现用户与终端设备的交互和/或信息输入到终端设备中。
例如，所述输入单元105可以接收用户输入的数字或字符信息，以产生与用户设置或功能控制有关的信号输入。在本发明具体实施方式中，输入单元105可以是触摸屏，也可以是其他人机交互界面，例如实体输入键、麦克风等，还可是其他外部信息撷取装置，例如摄像头等。
本发明实施例所示的触摸屏，可收集用户在其上触摸或接近的操作动作。比如用户使用手指、触笔等任何适合的物体或附件在触摸屏上或接近触摸屏的位置的操作动作，并根据预先设定的程式驱动相应的连接装置。可选的，触摸屏可包括触摸检测装置和触摸控制器两个部分。其中，触摸检测装置检测用户的触摸操作，并将检测到的触摸操作转换为电信号，以及将所述电信号传送给触摸控制器；触摸控制器从触摸检测装置上接收所述电信号，并将它转换成触点坐标，再送给所述处理器单元103。
所述触摸控制器还可以接收处理器单元103发来的命令并执行。此外，所述触摸屏可以采用电阻式、电容式、红外线以及表面声波等多种类型实现触摸屏。
在本发明的其他实施方式中，所述输入单元105所采用的实体输入键可以包括但不限于物理键盘、功能键(比如音量控制按键、开关按键等)、轨迹球、鼠标、操作杆等中的一种或多种。麦克风形式的输入单元105可以收集用户或环境输入的语音并将其转换成电信号形式的、处理器单元103可执行的命令。
在本发明的其他一些实施方式中，所述输入单元105还可以是各类传感器件，例如霍尔器件，用于侦测终端设备的物理量，例如力、力矩、压力、应力、位置、位移、速度、加速度、角度、角速度、转数、转速以及工作状态发生变化的时间等，转变成电量来进行检测和控制。其他的一些传感器件还可以包括重力感应计、三轴加速计、陀螺仪、电子罗盘、环境光传感器、接近传感器、温度传感器、湿度传感器、压力传感器、心率传感器、指纹识别器等。
通信单元107，用于建立通信信道，使终端设备通过所述通信信道以连接至远程服务器，并从所述远程服务器下媒体数据。所述通信单元107可以包括无线局域网(英文全称：Wireless Local Area Network，英文简称：wireless LAN)模块、蓝牙模块、基带模块等通信模块，以及所述通信模块对应的射频(英文全称：Radio Frequency，英文简称：RF)电路，用于进行无线局域网络通信、蓝牙通信、红外线通信及/或蜂窝式通信系统通信，例如宽带码分多重接入(英文全称：Wideband Code Division Multiple Access，英文简称：W-CDMA)及/或高速下行封包存取(英文全称：High Speed Downlink Packet Access，英文 简称HSDPA)。所述通信模块用于控制终端设备中的各组件的通信，并且可以支持直接内存存取。
在本发明的不同实施方式中，所述通信单元107中的各种通信模块一般以集成电路芯片(英文全称：Integrated Circuit Chip)的形式出现，并可进行选择性组合，而不必包括所有通信模块及对应的天线组。例如，所述通信单元107可以仅包括基带芯片、射频芯片以及相应的天线以在一个蜂窝通信系统中提供通信功能。经由所述通信单元107建立的无线通信连接，例如无线局域网接入或WCDMA接入，所述终端设备可以连接至蜂窝网(英文全称：Cellular Network)或因特网。在本发明的一些可选实施方式中，所述通信单元107中的通信模块，例如基带模块可以集成到处理器单元103中，典型的如高通(Qualcomm)公司提供的APQ+MDM系列平台。
射频电路108，用于信息收发或通话过程中接收和发送信号。例如，将基站的下行信息接收后，给处理器单元103处理；另外，将设计上行的数据发送给基站。通常，所述射频电路108包括用于执行这些功能的公知电路，包括但不限于天线系统、射频收发机、一个或多个放大器、调谐器、一个或多个振荡器、数字信号处理器、编解码(Codec)芯片组、用户身份模块(SIM)卡、存储器等等。此外，射频电路108还可以通过无线通信与网络和其他设备通信。
所述无线通信可以使用任一通信标准或协议，包括但不限于全球移动通讯系统(英文全称：Global System of Mobile communication，英文简称：GSM)、通用分组无线服务(英文全称：General Packet Radio Service，英文简称：GPRS)、码分多址(英文全称：Code Division Multiple Access，英文简称：CDMA)、宽带码分多址(英文全称：Wideband Code Division Multiple Access,英文简称：WCDMA)、高速上行行链路分组接入技术(英文全称：High Speed Uplink Packet Access，英文简称：HSUPA)、长期演进(英文全称：Long Term Evolution,英文简称：LTE)、电子邮件、短消息服务(英文全称：Short Messaging Service，英文简称：SMS)等。
电源109，用于给终端设备的不同部件进行供电以维持其运行。作为一般性理解，所述电源109可以是内置的电池，例如常见的锂离子电池、镍氢电池等，也包括直接向终端设备供电的外接电源，例如AC适配器等。在本发明的一些实施方式中，所述电源109还可以作更为广泛的定义，例如还可以包括电源管理系统、充电系统、电源故障检测电路、电源转换器或逆变器、电源状态指示器(如发光二极管)，以及与终端设备的电能生成、管理及分布相关联的其他任何组件。
图1从实体硬件的角度对终端设备的具体结构进行详细说明，以下结合图2所示对能够实现本实施例所示的来电应答方法的通信系统的具体结构进行详细说明：
如图2所示，本实施例所示的通信系统包括服务器206、被叫设备220，以及主叫设备200。
本实施例所示的被叫设备220和所述主叫设备200的硬件结构请详见图1所示的终端设备的具体结构，具体在本实施例中不做赘述。
本实施例所示的所述服务器206为运营商侧所提供的服务器，且本实施例所示对所述服务器206的具体数目不做限定，本实施例所示的所述主叫设备200与所述被叫设备220之间通过运营商网络210进行信息交互。
本实施例所示的作为被叫设备220在本发明实施方式中，可以是任何移动或便携式电子设备，包括但不限于智能手机、移动电脑、平板电脑、个人数字助理(Personal Digital Assistant,PDA)等。
本实施例对能够与所述被叫设备220进行信息交互的所述主叫设备200不做限定，具体在本实施例中不做限定。
基于图1和图2所示，以下结合图3所示对本实施例所提供的来电应答方法的具体过程进行详细说明：
其中，图3为本发明所提供的来电应答方法的一种实施例步骤流程图；
步骤301、主叫设备向被叫设备发送呼叫请求。
具体的，所述主叫设备200可通过运营商网络210将所述呼叫请求转发给所述被叫设备220。
更具体的，所述主叫设备200通过所述呼叫请求建立与所述被叫设备220之间的通信连接。
本实施例所示的所述呼叫请求中包括所述主叫方的标识，其中，所述主叫方的标识可为所述主叫方的电话号码。
可见，通过本实施例所示的所述主叫方的标识，使得所述被叫设备能够确定出拨打来电的主叫方。
步骤302、所述被叫设备判断是否满足预设条件，若是，则执行步骤303。
所述被叫设备在接收到所述呼叫请求后，即可判断是否满足所述预设条件，若是，则所述被叫设备进入来电自动应答流程，以使进入来电自动应答流程的所述被叫设备能够继续执行步骤303。
本实施例所示的预设条件可以是：所述被叫方超过预设时间没有接听来电。
具体的，所述被叫设备在接收到所述呼叫请求后，即可向被叫方提示已接收到所述呼叫请求，例如，所述被叫设备可通过响铃的方式，和/或震动的方式向被叫方提示已接收到主叫方发送的所述呼叫请求。
所述被叫设备以将所述呼叫请求向所述被叫方进行提示为计时起点，判断所述被叫方是否超过预设时间没有接听来电，若是，则所述被叫设备即可确定所述呼叫请求满足所述预设条件，若否，则所述被叫设备确定出所述呼叫请求不满足所述预设条件。
例如，本实施例以所述预设时间为15秒为例进行说明，需明确的是，本实施例对所述预设时间的说明为可选的示例，不做限定，本实施例所示的所述预设时间可为终端设备出厂时设定的，也可由被叫方根据需要进行设定，具体在本实施例中不做限定；在本实施例中，若所述被叫设备将所述呼叫请求通过响铃的方式向被叫方提示，且超过15秒被叫方没有接听来电，则所述被叫设备即可确定出所述呼叫请求满足所述预设条件。
所述预设条件还可以是：接收到被叫方输入的选定操作。
本实施例对输入所述选定操作的具体方式不做限定，例如，所述被叫设备220可生成操作界面，以使被叫方即可通过所述被叫设备所显示的操作界面输入所述选定操作，所述选定操作用于指示所述被叫设备进入来电自动应答流程，以使进入来电自动应答流程的所述被叫设备能够继续执行步骤303。
例如，所述操作界面上可显示有多个界面菜单，且不同的界面菜单用于指示所述被叫 方当前处于不同的状态，例如，所述界面菜单可用于指示被叫方当前处于开会状态，又如，所述界面菜单还可用于指示被叫方当前处于外出状态等。
具体的，用于指示被叫方当前处于开会状态的界面菜单可为显示有“正在开会”字符的菜单，用于指示被叫方当前处于外出状态的界面菜单可为显示有“正在外出”字符的菜单。
在本实施例中，若被叫方当前处于开会状态，即可通过输入所述选定操作以选定位于所述操作界面上且显示有“正在开会”字符的界面菜单；
所述选定操作可为触摸位于所述操作界面上所显示的所述界面菜单，所述被叫设备即可根据被叫方所输入的所述选定操作进入来电自动应答流程。
需明确的是，本实施例对所述预设条件的说明为可选的示例，不做限定，只要使得所述被叫设备确定需要执行本实施例所示的来电自动应答流程即可。
步骤303、所述被叫设备向所述第一服务器发送交往关系查询请求。
在执行本实施例所示的步骤302的过程中，若所述被叫设备判断出满足所述预设条件，则可通过执行本实施例所示的步骤303以开始执行本实施例所示的来电自动应答流程。
具体的，本实施例所示的所述被叫设备可通过向所述第一服务器发送所述交往关系查询请求，以获取所述主叫方和所述被叫方的交往关系。
以下对本实施所示的所述被叫设备如何获取所述主叫方和所述被叫方的交往关系的具体过程进行详细说明：
如图2所示的所述第一服务器206向被叫设备220开放查询接口，所述被叫设备220即可通过所述查询接口实现与所述第一服务器206的信息交互。
本实施例中，所述被叫设备可通过所述第一服务器已开放的查询接口，向所述第一服务器发送所述交往关系查询请求。
具体的，若所述被叫设备在确定需要获取所述主叫方与所述被叫方的交往关系时，即可获取存储在所述被叫设备中的所述被叫方的标识，以及通过所述呼叫请求所接收到的所述主叫方的标识。
更具体的，本实施例所示的所述被叫方的标识为所述被叫方的电话号码。
所述被叫设备即可生成所述交往关系查询请求，且所述交往关系查询请求包括所述被叫方的标识和所述主叫方的标识。
所述被叫设备通过所述交往关系查询请求以请求所述第一服务器查询所述被叫方和所述主叫方的交往关系。
步骤304、所述第一服务器接收所述交往关系查询请求。
本实施例中，所述第一服务器通过所述第一服务器已开放的查询接口接收所述被叫设备发送的所述交往关系查询请求。
步骤305、所述第一服务器将交往关系响应消息发送给被叫设备。
具体的，本实施例所示的所述第一服务器在根据所述交往关系查询请求查询到所述主叫方和所述被叫方的交往关系后，即可向所述被叫设备返回所述交往关系响应消息，所述交往关系响应消息中包括用于指示所述主叫方与被叫方的交往关系的指示信息。
以下首先对所述第一服务器如何根据所述交往关系查询请求查询所述主叫方和所述被叫方的交往关系的进行说明：
所述第一服务器可预先存储有与多个标识对应的交往圈信息，与不同的标识对应的交往圈信息用于表征不同的被叫方所具有的所述交往圈信息。
在本实施例中，所述第一服务器根据所述交往关系查询请求所携带的所述被叫方的标识，能够调用所述第一服务器已存储的与所述被叫方的标识对应的交往圈信息。
所述被叫方的所述交往圈信息为所述第一服务器根据所述被叫方某个周期内的通话记录、短信记录、接入服务位置等信息所获取到的信息。
本实施例对所述交往圈信息所包括的具体的信息的说明为可选的示例，不做限定，只要所述第一服务器能够通过所述交往圈信息所包括的信息确定出所述被叫方与所述主叫方的交往关系即可。
在所述第一服务器已获取到所述被叫方的所述交往圈信息的情况下，所述第一服务器即可根据所述主叫方的标识确定出所述被叫方与所述主叫方的交往关系。
具体的，以所述第一服务器根据所述交往圈信息所包括的所述通话记录获取所述被叫方与所述主叫方的交往关系为例进行示例性说明：
所述第一服务器在根据所述被叫方的标识获取到所述被叫方的交往圈信息的情况下，所述第一服务器即可根据所述主叫方的标识确定出所述主叫方和所述被叫方的通话记录；
例如，若所述主叫方的标识为“136****2509”，则所述第一服务器在根据所述被叫方的标识获取到所述被叫方的交往圈信息的情况下，即可根据所述主叫方的标识“136****2509”，确定出所述被叫方与标识为“136****2509”的号码的通话记录。
可选的，本实施例所示的所述第一服务器以当前时间点为起算点，通过所述通话记录获取在一个月内的所述主叫方与所述被叫方之间的通话次数。
例如，若所述第一服务器确定出所述通话次数大于或等于预先设定的第一阈值N1，则所述第一服务器即可确定出所述被叫方与所述主叫方为联系人，则所述第一服务器即可生成用于指示所述主叫方和所述被叫方为联系人的指示信息，并通过所述交往关系响应消息携带所述指示信息，并将所述指示信息发送给所述被叫设备。
又如，若所述第一服务器确定出所述通话次数小于预先设定的所述第一阈值N1，则所述第一服务器即可确定出所述被叫方与所述主叫方为非联系人，则所述第一服务器即可生成用于指示所述主叫方和所述被叫方为非联系人的指示信息，并通过所述交往关系响应消息携带所述指示信息，并将所述指示信息发送给所述被叫设备。
以下对所述指示信息进行具体说明：
可选的，本实施例所示的所述第一服务器和所述被叫设备之间可预先约定所述指示信息与所述主叫方和所述被叫方的交往关系的对应关系。
具体的，本实施例所示的所述指示信息可为以下所示的任一项或至少两项的组合：
数字、英文字母、符号以及字。
例如，以所述指示信息为数字为例进行示例性说明，若所述第一服务器在判断出所述主叫方和所述被叫方的交往关系为联系人的情况下，且所述第一服务器和所述被叫设备之间已约定指示信息“002”与所述主叫方和所述被叫方为联系人的交往关系对应，则所述第一服务器即可将所述指示信息“002”发送给所述被叫设备，以使所述被叫设备能够根据所述被叫设备与所述第一服务器预先的约定，确定出所述指示信息“002”用于指示所述被叫方与所述主叫方之间的交往关系为联系人。
需明确的是，本实施例所述第一服务器通过所述交往圈信息具体如何确定所述被叫方和所述主叫方为联系人的说明为可选的示例，不做限定，在具体应用中，所述第一服务器也可采用其他方式获取所述被叫方与所述主叫方是否为联系人，具体在本实施例中不做限定。
可选的，本实施例所示的指示信息还可向所述被叫设备指示出所述被叫方与所述主叫方之间的联系程度：
具体的，本实施例所示所述第一服务器还可预先设置有第二阈值N2、第三阈值N3以及第四阈值N4，且所述第二阈值N2、所述第三阈值N3以及所述第四阈值N4以及所述第一阈值N1依次递减。
例如，若所述第一服务器在所述交往圈信息所包含的所述通话记录中获取到与所述被叫方和主叫方在某个周期内的通话次数大于或等于设定的所述第二阈值N2，则所述第一服务器即可确定出所述被叫方与所述主叫方之间为非常重要的联系人，若所述第一服务器获取到与所述被叫方和主叫方在某个周期内的通话次数大于或等于设定的所述第三阈值N3，且所述通话次数小于所述第二阈值N2，则所述第一服务器确定出所述被叫方与所述主叫方之间为重要的联系人，若所述第一服务器获取到与所述被叫方和主叫方在某个周期内的通话次数大于或等于设定的所述第四阈值N4，且所述通话次数小于所述第三阈值N3，则所述第一服务器确定出所述被叫方与所述主叫方之间为一般联系人。
具体的，本实施例所示所述第一服务器可与所述被叫设备预先约定不同的指示信息与所述被叫方与所述主叫方之间的不同联系程度的对应关系。
可见，采用本实施例所示的方法，所述第一服务器能够通过所述指示信息向所述被叫设备指示出所述主叫方和所述被叫方之间不同的联系程度。
需明确的是，上述对所述指示信息的说明为可选的示例，不做限定。
例如，本实施例所示的所述指示信息还可为关联权重值。
具体的，所述第一服务器在接收到所述交往关系查询请求的情况下，所述第一服务器可根据所述被叫方的标识调用所述被叫方的交往圈信息。
对所述被叫方的交往圈信息的说明请详见上述所示，具体不做赘述。
在所述第一服务器已获取到所述被叫方的所述交往圈信息的情况下，所述第一服务器即可根据所述主叫方的标识，确定出所述被叫方与所述主叫方之间的关联权重值，所述关联权重值能够以数值的形式表征所述主叫方与所述被叫方的交往关系。
具体的，本实施例所示的所述第一服务器根据预设公式确定所述关联权重值，所述预设公式为：(A1*P1+A2*P2+...+An*Pn)/(A1+A2+...+An)。
其中，所述第一服务器根据所述交往圈信息确定出第一计算事项A1、第二计算事项A2…..第N计算事项An。
例如，所述第一服务器可根据所述交往圈信息所包括的通话记录确定出所述第一计算事项A1，其中，所述第一计算事项A1为在某一周期内所述被叫方与所述主叫方之间通话的次数，P1为所述第一服务器预设的与A1对应的计算分量；
又如，所述第一服务器可根据所述交往圈信息所包括的短信记录确定出所述第二计算事项A2，其中，所述第二计算事项A2为在某一周期内所述被叫方与所述主叫方之间短信来往的次数，P2为所述第一服务器预设的与A2对应的计算分量；
依次类推，直至所述第一服务器所确定出的所述第N计算事项An以及与An对应的计算分量。
本实施例对所述第一服务器所确定出的计算事项的数目、各计算事项具体的确定过程以及与各计算事项对应的计算分量不做限定，只要所述第一服务器根据所述预设公式所计算出的所述关联权重值能够以数值的形式反映出所述被叫方与所述主叫方之间的交往关系即可。
步骤306、所述被叫设备确定所述主叫方与所述被叫方的交往关系。
可选的，本实施例所示的所述被叫设备可通过已接收到的所述交往关系响应消息确定所述主叫方与所述被叫方的交往关系。
具体的，若所述交往关系响应消息包括有用于指示所述主叫方与被叫方的交往关系的指示信息，则所述被叫设备根据所述指示信息即可确定出所述主叫方与所述被叫方的交往关系。
例如，若所述被叫设备所接收到的所述指示信息包括了用于指示所述主叫方与所述被叫方为联系人的指示信息，则所述被叫设备在接收到包括有所述指示信息的所述交往关系响应消息时，即可根据与所述第一服务器预先的约定，确定出所述指示信息用于指示所述主叫方与所述被叫方为联系人，则所述被叫设备即可确定出所述主叫设备与所述被叫设备的交往关系为联系人。
具体的，若所述指示信息为“002”，具体请详见步骤305所示，具体不做赘述，在所述被叫设备与所述第一服务器已预先约定指示信息“002”与所述主叫方和所述被叫方为联系人的交往关系对应，则所述被叫设备根据已接收到的指示信息“002”确定出所述被叫方与所述主叫方之间的交往关系为联系人。
由步骤305所示可知，本实施例所示的所述指示信息还可用于指示所述主叫方与所述被叫方之间的联系程度，即所述被叫方与所述主叫方之间为重要联系人，一般联系人等，则所述被叫设备根据所述指示信息即可确定出所述主叫方与所述被叫方的交往关系为重要联系人、一般联系人等。
可选的，若所述指示信息为关联权重值，所述关联权重值的具体说明请详见步骤305所示，具体不做赘述。
在本实施例中，所述被叫设备和所述第一服务器之间可预先约定关联权重值和所述被叫方与所述主叫方的交往关系的对应关系。
在本实施例中，以所述第一服务器和所述被叫设备预先约定若所述关联权重值大于或等于10％，则所述主叫方与所述被叫方的交往关系为联系人为例；
需明确的是，本实施例对所述第一服务器和所述被叫设备之间对所述关联权重值的约定为可选的示例，不做限定，例如，所述第一服务器和所述被叫设备之间还可约定，若所述关联权重值小于5％，则所述被叫方和所述主叫方的交往关系为非联系人。
若所述被叫设备确定接收到的关联权重值为15％，则所述被叫设备判断出当前所接收到的所述关联权重值(15％)大于预先约定的10％，则所述被叫设备即可确定出所述主叫方和所述被叫方的交往关系为联系人。
上述步骤所示以所述第一服务器向所述被叫设备发送所述交往关系响应消息为例进行示例性说明，可选的，所述第一服务器在判断出所述主叫方与所述被叫方的交往关系为非联系人时，所述第一服务器也可不向所述被叫设备发送任何响应信息，所述被叫设备可设置有计时器，在所述被叫设备将所述交往关系查询请求发送至所述第一服务器时开始计时，若超过所述计时器所计的时长，即所述被叫设备在所述计时器所计的时长内没有接收到所述第一服务器所发送的响应信息，即可判断出所述主叫方和所述被叫方的交往关系为非联系人。
本实施例中，所述被叫设备即可根据所述第一服务器发送的交往关系的指示信息确定出所述被叫方与所述主叫方的交往关系，从而使得在确定所述被叫方与所述主叫方的交往关系的过程中，节省了被叫设备的功耗，从而避免了所述被叫设备电量的大量耗费，且节省了所 述被叫设备的内存，提升了所述被叫设备的运行效率，且采用本实施例所示的方法，所述第一服务器可存储有所述被叫设备相关联的交往圈信息，所述交往圈信息能够全面且准确的体现出所述被叫设备的联系人，从而使得所述被叫设备根据所述交往圈信息能够准确且及时的确定出所述被叫方与所述主叫方的交往关系，本实施例所示的被叫设备的所述交往圈信息能够及时进行更新，从而进一步的提升了确定所述被叫方与所述主叫方的交往关系的准确性。
需明确的是，本实施例所示的步骤303至步骤306所示，为所述被叫设备通过所述第一服务器发送的所述交往关系响应消息以确定出所述主叫方和所述被叫方的交往关系为例进行示例性说明，即本实施例所示的步骤303至步骤306为可选的步骤，在所述被叫设备确定所述主叫方与所述被叫方的交往关系的过程中，也可不执行步骤303至步骤306。
例如，所述被叫设备可调用所述被叫设备的本地存储，所述被叫设备的本地存储可存储被叫设备的联系人信息，来电信息、短信信息、邮件信息等。
具体的，本实施例所示的所述本地存储可搜集与联系人相关的应用，与通话相关的应用，与短信相关的应用，与邮件相关的应用等，以搜集联系人信息，来电信息、短信信息、邮件信息等。
更具体的，所述被叫设备能够根据所述本地存储所搜集的信息对所述被叫方与所述主叫方的交往关系进行分析。
例如，在已设定的周期内，所述被叫设备确定出所述被叫方与所述主叫方之间的通话次数大于或等于预设阈值，则所述被叫设备即可确定出所述被叫方与所述主叫方为联系人，且所述被叫设备还可根据所述被叫方与所述主叫方之间的通话次数确定出所述被叫方与所述主叫方之间的联系程度，即所述被叫方与所述主叫方之间通话的次数越多，则所述被叫设备即可确定出所述被叫方与所述主叫方之间的联系程度越大。
又如，所述被叫设备可调用被叫设备的联系人应用，若所述被叫设备确定出所述被叫方已存储在所述被叫设备的联系人信息中，则所述被叫设备即可确定出所述被叫方与所述主叫方为联系人。
步骤307、所述被叫设备获取所述被叫方当前所处的状态。
需明确的是，本实施例所示的步骤307与上述步骤之间并无执行时序上的先后限定。
本实施例以所述被叫设备在确定出所述主叫方和所述被叫方的交往关系后，再执行本实施例所示的步骤307以获取到所述被叫方当前所处的状态为例进行示例性说明；
具体的，本实施例所示的所述被叫设备获取所述被叫方当前所处的状态可为：
所述被叫设备可根据目标应用，获取所述被叫方当前所处的状态。
其中，所述目标应用为存储有与用户日程安排相关的信息的应用。
例如，所述目标应用可为短信应用，日历应用，邮件应用以及备忘录应用等。
以所述目标应用为日历应用为具体示例，若被叫方已通过日历应用设置在4月15日下午3:00到5:00开会。
在所述被叫设备确定所述被叫方当前所处的状态的过程中，所述被叫设备会首先确定目标时刻，所述目标时刻为所述被叫设备确定出所述主叫方和所述被叫方的交往关系的时刻，所述被叫设备确定所述目标时刻是否位于4月15日下午3:00到5:00之内，若是，则所述被叫设备获取被叫方的当前所处的状态为开会状态。
又如，以所述目标应用为备忘录应用为具体示例，若被叫方已通过备忘录应用设置在5月20日上午外出。
在所述被叫设备确定所述被叫方当前所处的状态的过程中，所述被叫设备确定所述目标时刻是否位于5月20日上午的时间段，若是，则所述被叫设备获取被叫方的当前所处的状态为外出状态。
需明确的是，本实施例对所述被叫设备如何根据所述目标应用获取所述被叫方当前所处的状态的说明为可选的示例，不做限定。
还需明确的是，本实施例对具体目标应用不做限定，只要所述被叫设备能够通过所述目标应用获取到所述被叫方当前所处的状态即可。
另一种，所述被叫设备可通过所述被叫设备的设备模式获取所述被叫方当前所处的状态。
具体的，所述被叫设备在获取所述被叫方当前所处的状态的过程中，所述被叫设备可首先获取所述被叫设备的设备模式。
其中，所述设备模式用于表征所述被叫设备在接收到来电时，向所述被叫方进行提示的方式。
更具体的，所述被叫设备的设备模式可为静音模式、震动模式，和/或响铃模式等。
本实施例所示的设备模式可为被叫方所设置的，例如，若被叫方需要去开会，则所述被叫方不便接听电话，则所述被叫方即可将所述设备模式设置为静音模式，则所述被叫设备在确定所述被叫方当前所处的状态的过程中，所述被叫设备即可根据所述设备模式为静音模式以确定出被叫方当前处于繁忙状态。
可选的，所述被叫设备还可向被叫方推送提示界面，以使所述被叫设备的触摸屏能够显示所述提示界面，所述被叫方即可通过所述提示界面输入或选定所述被叫方的当前所处的状态。
步骤308、所述被叫设备确定自动应答信息。
具体的，本实施例所示的被叫设备能够根据所述主叫方与所述被叫方的交往关系，以及所述被叫方当前所处的状态确定所述自动应答信息。
本实施例所示的所述自动应答信息为音频信息和/或文字信息，具体在本实施例中不做限定。
可选的，本实施例所示的所述自动应答信息可为所述被叫设备根据所述呼叫请求自动生成的，具体的，所述被叫设备可根据所述主叫方和所述被叫方之间不同的联系程度生成不同的所述自动应答信息，可选的，本实施例自动生成的所述自动应答信息中可包括被叫方当前所处的状态，本实施例对所述自动应答信息的具体内容不做限定。
为提升对来电自动应答的效率，则本实施例所示的所述自动应答信息也可为预先存储在所述被叫设备中的，以下对所述被叫设备如何根据所述主叫方与所述被叫方的交往关系，以及所述被叫方当前所处的状态确定已存储在所述被叫设备中的所述自动应答信息的进行说明：
一种，本实施例所示的被叫设备可预先存储有对应关系列表，所述对应关系列表包括有第一对应关系。
具体的，所述第一对应关系包括所述主叫方与所述被叫方的交往关系与至少一条自动应答信息的对应关系，且所述第一对应关系还包括所述被叫方当前所处的状态与所述至少一条自动应答信息的对应关系。
可见，本实施例所示的所述第一对应关系建立了所述主叫方与所述被叫方的交往关系、 所述被叫方当前所处的状态以及至少一条自动应答信息三者之间的对应关系。
例如，若所述主叫方与所述被叫方的交往关系为联系人，所述被叫方当前所处的状态为会议状态，则所述第一对应关系包括所述主叫方与所述被叫方的交往关系为联系人、被叫方当前所处的状态为会议状态以及至少一条自动应答信息三者之间的对应关系。
包括所述第一对应关系的所述对应关系列表可如表1所示：
表1
Figure PCTCN2018078262-appb-000001
可见，所述被叫设备根据所述对应关系列表，即可确定出与所述主叫方与所述被叫方的交往关系为联系人，且所述被叫方当前所处的状态为会议状态时，对应的自动应答信息，本实施例对所述自动应答信息的数目以及所述自动应答信息具体内容的说明为可选的示例，不做限定。
还需明确的是，本实施例对所述对应关系列表所包括的所述被叫方当前所处的状态为会议状态为例进行示例性说明，不做限定，在具体应用中，所述对应关系列表还可包括所述被叫方当前所处于的任何状态，例如所述被叫方当前所处的状态为外出状态，演讲状态等。
以下结合具体应用场景进行示例性说明：
若所述被叫设备接收到所述呼叫请求时，所述被叫设备确定出所述被叫方与所述被叫方的交往关系为联系人，则所述被叫设备进一步确定所述被叫方当前所处的状态，若所述被叫设备确定出所述被叫方当前所处的状态为会议状态，则所述被叫设备即可查询如表1所示的所述对应关系列表，所述被叫设备即可根据所述对应关系列表确定出对应的多条自动应答信息。
进一步参见表1所示可知，所述第一对应关系还可包括所述主叫方与所述被叫方的交往关系为非联系人，且所述被叫方当前所处的状态为会议状态时，与至少一条自动应答信息的对应关系。
需明确的是，上述对所述对应关系列表所包括的所述第一对应关系的说明为可选的示例，不做限定，只要所述第一对应关系包括所述主叫方与所述被叫方的交往关系、所述被叫方当前所处的状态以及至少一条自动应答信息三者之间的对应关系即可。
可选的，由表1所示可知，本实施例所示的对应关系列表中，若确定所述主叫方与被叫方为联系人，则确定出的所述自动应答信息在措辞上，相对于确定出所述主叫方与所述被叫方为非联系人时所确定出的所述自动应答信息的措辞，相对和缓。
当然，本实施例对所述自动应答信息的说明为可选的示例，不做限定。
可选的，确定所述自动应答信息的另一种方法可为，所述被叫设备可预先存储有对应关系列表，且所述对应关系列表包括有第二对应关系。
具体的，所述第二对应关系包括所述主叫方与所述被叫方的交往关系和至少一条自动应答信息的对应关系，且所述自动应答信息中包括所述被叫方当前所处的状态。
具体的，所述自动应答信息中包括第二设定参数$current_status$，所述第二设定参数$current_status$为所述被叫方当前所处的状态。
例如，若所述主叫方与所述被叫方的交往关系为联系人，则所述第二对应关系包括所述主叫方与所述被叫方的交往关系为联系人时对应的至少一条自动应答信息。
其中，所对应的所述至少一条自动应答信息中的任一自动应答信息包括用于表征所述被叫方当前所处的状态的所述第二设定参数$current_status$。
本实施例所示的所述对应关系列表请参见如下所示的表2所示：
表2
Figure PCTCN2018078262-appb-000002
表2
Figure PCTCN2018078262-appb-000003
可见，所述被叫设备根据所述对应关系列表，即可确定出与所述主叫方和所述被叫方的交往关系为联系人时对应的多条自动应答信息，且所述自动应答信息包括有用于表征所述被叫方当前所处的状态的所述第二设定参数$current_status$；
本实施例对所述自动应答信息的数目以及所述自动应答信息具体内容的说明为可选的示例，不做限定。
以下结合具体应用场景进行示例性说明：
若所述被叫设备接收到所述呼叫请求时，所述被叫设备即可确定所述主叫方与所述被叫方的交往关系，并确定出所述被叫方当前所处的状态，若确定出所述被叫方与所述被叫方的交往关系为联系人，且确定出所述被叫方当前所处的状态为外出状态，则所述被叫设备即可查询所述如表2所示的所述对应关系列表，所述被叫设备即可根据所述对应关系列表确定出与所述被叫方与所述被叫方的交往关系为联系人对应的多条自动应答信息，且所述多条自动应答信息中的任一条自动应答信息包括所述第二设定参数$current_status$，在本应用场景中，所述第二设定参数$current_status$为“外出状态”。
如，所述自动应答信息可为：当前处于外出中，请您稍等，一旦回来，马上回电”，又如，所述自动应答信息可为“当前处于外出中，不便接听电话，抱歉”。
需明确的是，上述对所述对应关系列表所包括的所述第二对应关系的说明为可选的示例，不做限定，只要所述第二对应关系包括所述主叫方与所述被叫方的交往关系与至少一条 自动应答信息二者之间的对应关系，且所述至少一条自动应答信息中的任一条自动应答信息包括所述被叫方当前处于外出状态的信息即可。
可选的，确定所述自动应答信息的另一种方法可为，所述被叫设备可预先存储有对应关系列表，且所述对应关系列表包括有第三对应关系。
具体的，所述第三对应关系包括所述被叫方当前所处状态与至少一条自动应答信息的对应关系，且所述自动应答信息中包括第一设定参数$contact_name$和所述第二设定参数$current_status$；
所述第二设定参数$current_status$的具体说明请详见上述所示，具体不做赘述，所述第一设定参数$contact_name$为在所述主叫方与所述被叫方的交往关系为联系人时，所述被叫设备已存储的与所述主叫方对应的名称。
例如，若所述被叫方当前处于会议状态，则所述第三对应关系包括所述被叫方当前处于会议状态时对应的至少一条自动应答信息。
其中，所对应的所述至少一条自动应答信息中的任一自动应答信息包括所述用于表征所述主叫方与所述被叫方的交往关系为联系人时，所述被叫设备已存储的所述主叫方的名称，例如，领导，老婆等。
本实施例所示的所述对应关系列表请参见如下所示的表3所示，其中，表3所示以所述被叫方当前所处的状态为会议状态为例进行示例性说明：
表3
Figure PCTCN2018078262-appb-000004
可见，所述被叫设备根据所述对应关系列表，即可确定出与所述被叫方当前所处的状态对应的多条自动应答信息，且所述自动应答信息包括有用于表征所述主叫方名称的所述第一设定参数$contact_name$。
以下结合具体应用场景进行示例性说明：
若所述被叫设备接收到所述呼叫请求时，所述被叫设备即可确定所述主叫方与所述被叫方的交往关系，并确定出所述被叫方当前所处的状态，若确定出所述被叫方与所述被叫方的交往关系为联系人，则可通过所述被叫设备的联系人应用确定与所述主叫方对应的名称，例如，来电的号码为“186****7856”，则所述被叫设备即可通过联系人应用确定出主叫方的名称为老婆，且所述被叫设备还确定出所述被叫方当前所处的状态为会议状态，则所述被叫设备即可查询所述如表3所示的所述对应关系列表，所述被叫设备即可根据所述对应关系列表确定出与所述被叫方当前所处的状态为会议状态对应的多条自动应答信息，且所述多条自动应答信息中的任一条自动应答信息包括所述第一设定参数$contact_name$“老婆”以及所述 第二设定参数$current_status$；
如，所述自动应答信息可为：“老婆，当前处于会议中，请您稍等，一旦回来，马上回电”，又如，所述自动应答信息可为“老婆，当前处于会议中，不便接听电话，抱歉”。
可选的，本种方式中，所述自动应答信息也可不包括所述第二设定参数，具体在本实施例中不做限定。
可见，本实施例可通过所述第一设定参数将主叫方的在联系人应用中的名称回复给所述主叫方，从而使得本实施例所示的所述自动应答信息更具有针对性。且本实施例可通过所述自动应答信息将所述被叫方当前所处的状态提示给主叫方，从而使得主叫方能够获取到所述被叫方是否处于繁忙状态以及处于何种繁忙状态。
可选的，本实施例所示的所述自动应答信息在包括所述第一设定参数以及所述第二设定参数之外，还包括有自定义信息，例如自动应答信息“$contact_name$，当前处于$current_status$中，不便接听电话，抱歉”中自定义信息为“当前处于，不便接听电话，抱歉”，所述自定义信息可由被叫方根据需要预先输入的，也可由被叫设备自动生成，具体在本实施例中不做限定。
步骤309、所述被叫设备使用所述自动应答信息响应所述呼叫请求。
以下首先对所述被叫设备如何确定用于响应所述呼叫请求的所述自动应答信息的进行说明。
一种，若经由步骤308，所述被叫设备所确定到的所述自动应答信息的数目为一条，则所述被叫设备可自动使用已确定的所述自动应答信息响应所述呼叫请求。
另一种，若经由步骤308，所述被叫设备所确定到的所述自动应答信息的数目为多条，且所述被叫设备确定满足目标条件的情况下，所述被叫设备即可在所述被叫设备已存储的自动应答信息集合中确定一条所述自动应答信息；
其中，所述目标条件为在预设时间内未接收到所述被叫方输入的用于选定所述自动应答信息的指示操作，所述自动应答信息集合包括已确定的多条所述自动应答信息。
具体的，所述被叫设备在自动应答信息集合中确定一条所述自动应答信息的具体方式可为，所述被叫设备在自动应答信息集合中随机确定一条所述自动应答信息，或所述被叫设备在自动应答信息集合中确定由被叫方预先指定的一条自动应答信息。
另一种，若经由步骤308，所述被叫设备所确定到的所述自动应答信息的数目为多条，则所述被叫设备生成响应界面，所述响应界面包含多条所述自动应答信息。
本实施例所示的所述被叫设备可将所述响应界面显示在所述被叫设备的触摸屏上，显示在所述触摸屏上的所述响应界面即可接收被叫方输入的指示操作，所述指示操作用于选定显示在所述响应界面上的多条所述自动应答信息中的一条，以使所述被叫设备使用已选定的所述自动应答信息响应所述呼叫请求。
所述指示操作的方式可为，被叫方触摸位于所述响应界面上的一条所述自动应答信息等。
所述被叫设备即可根据所述指示操作，从所述响应界面所包括的至少一条所述自动应答信息中确定一条用于响应所述呼叫请求的自动应答信息。
另一种，若经由步骤308，所述被叫设备所确定到的所述自动应答信息的数目为多条，则所述被叫设备所生成的所述响应界面上的多个自动应答信息可按预设的优先级进行排序。
以所述被叫设备确定出所述主叫方与所述被叫方的交往关系为联系人，且所述被叫方当 前处于外出状态为例，则所述被叫设备根据如表2所示的对应关系列表生成所述响应界面，且所述响应界面包括如表2所示的与所述主叫方与所述被叫方的交往关系为联系人对应的多条自动应答信息，所述响应界面的具体结构示例请参见图4所示。
如图4所示，本实施例所示的所述响应界面所包括的多条所述自动应答信息，按各所述自动应答信息所对应的所述主叫方与所述被叫方的联系程度依次递减的顺序进行排序；
如图4所示，与自动应答信息“当前处于外出中，请您稍等，一旦回来，马上回电”对应的所述主叫方与所述被叫方的联系程度可为极重要联系人；
与自动应答信息“当前处于外出中，不便接听电话，抱歉”对应的所述主叫方与所述被叫方的联系程度可为重要联系人，依次类推。
在所述响应界面所包括的多个所述自动应答信息中，确定用于响应所述呼叫请求的自动应答信息的方式可为，根据所述响应界面所接收到的指示操作确定用于响应所述呼叫请求的自动应答信息，具体请详见上述所示，不做赘述。
可选的，本实施例所示的所述被叫设备在将所述响应界面显示在所述触摸屏上时开始计时，若超过预设时长还没有接收到被叫方输入的所述指示操作，则可将位于所述响应界面中最高优先级的自动应答信息确定为用于响应所述呼叫请求的自动应答信息，如图4所示的所述响应界面，在超过所述预设时长没有接收到被叫方输入的指示操作，则所述被叫设备可将排序在所述响应界面中第一位的自动应答信息“当前处于外出中，请您稍等，一旦回来，马上回电”确定为用于响应所述呼叫请求的自动应答信息。
本实施例对位于所述响应界面上的各所述自动应答信息的排序优先级的说明为可选的示例，不做限定；
可选的，所述被叫设备可获取目标关联程度，所述目标关联程度为所述被叫设备当前确定出的所述主叫方与所述被叫方之间的关联程度，所述被叫设备获取所述主叫方与所述被叫方之间的关联程度的过程请详见上述所示，具体不做赘述，则位于所述响应界面上的各所述自动应答信息，按各所述自动应答信息所对应的所述主叫方与所述被叫方的联系程度与所述目标关联程度匹配度依次递减的顺序进行排序。
例如，若所述被叫设备当前确定出的所述主叫方与所述被叫方之间的所述目标关联程度为重要联系人，则所述被叫设备获取到A自动应答信息、B自动应答信息、以及C自动应答信息，其中，所述A自动应答信息对应所述主叫方与所述被叫方的联系程度为非常重要联系人，所述B自动应答信息对应所述主叫方与所述被叫方的联系程度为重要联系人，所述C自动应答信息对应所述主叫方与所述被叫方的联系程度为一般联系人。
可见，所述B自动应答信息与所述目标关联程度的匹配度最高，则B自动应答信息在所述响应界面上排列在第一位，所述C自动应答信息与所述目标关联程度的匹配度最低，则C自动应答信息在所述响应界面上排列在最后，所述A自动应答信息排列在所述B自动应答信息和所述C自动应答信息之间。
可选的，所述被叫设备可统计位于所述响应界面上的各所述自动应答信息已被使用的次数，则所述响应界面所包括的多条所述自动应答信息，按各所述自动应答信息被使用的次数依次递减的顺序进行排序；
还可选的，所述被叫设备可统计位于所述响应界面上的各所述自动应答信息生成的时间，则所述响应界面所包括的多条所述自动应答信息，按各所述自动应答信息生成的时间由前到后的顺序进行排序。
如图4所示，本实施例所示的所述响应界面还可接收被叫方当前输入的自动应答信息，例如，通过如图4所示的响应界面的输入框401输入所述自动应答信息，可见，采用本实施例所示的方法，被叫方能够对自定义用于响应所述呼叫请求的自动应答信息。
可选的，所述被叫设备可使用被叫方当前输入的所述自动应答信息响应所述呼叫请求。
可选的，所述被叫设备可将被叫方当前输入的所述自动应答信息排序在所述响应界面中的最高优先级的位置，并对被叫方当前输入的所述自动应答信息进行存储。
可见，本实施例所示的所述被叫设备可对被叫方对来电的态度进行估计，从而使得位于所述响应界面上的多条所述自动应答信息能够按被叫方对来电的态度进行排序，具体排序方式请详见上述所示，从而使得位于所述响应界面上的多条所述自动应答信息，按各所述自动应答信息可能被使用的概率由大到小进行排序，即排序在所述响应界面第一位的所述自动应答信息为被叫方最可能使用的自动应答信息，可见，通过对所述响应界面所包括的多个所述自动应答信息进行排序，便于被叫方快速选定所述自动应答信息，降低了被叫方在所述自动应答信息比较多时对所述自动应答信息进行浏览的时长，特别是相对于现有技术所示的向被叫方推送的多个自动应答信息为无序或者是固定顺序，则本实施例提升了选定用于响应所述呼叫请求的所述自动应答信息的效率，且本实施例所示的被叫设备能够智能化的将被叫方想要的自动应答信息排序在所述响应界面的前面。
以下对用于响应所述呼叫请求的所述自动应答信息如何进行使用的进行说明。
可选的，本实施例所示的所述自动应答信息可为音频信息，则使用所述自动应答信息响应所述呼叫请求的具体过程可为：接听所述主叫方的来电，并向所述主叫方播放所述音频信息。
还可选的，本实施例所示的所述自动应答信息可为文本信息，则使用所述自动应答信息响应所述呼叫请求的具体过程可为：挂断所述主叫方的来电，并向所述主叫方发送所述文字信息。
还可选的，本实施例所示的所述自动应答信息可为文本信息，则所述被叫设备将文本信息转换为音频信息，则使用所述自动应答信息响应所述呼叫请求的具体过程可为：接听所述主叫方的来电，并向所述主叫方播放由文本信息转换的所述音频信息。
本实施例所示的被叫设备可自动向主叫设备返回来电应答信息，在返回所述来电应答信息的过程中，无需被叫方人为的对所述呼叫请求进行判断，也不需要被叫方人为的设定重要来电号码，本实施例所示的被叫设备能够自动对呼叫请求进行识别，从而根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态，自动确定出用于响应所述呼叫请求的自动应答信息，且在确定所述自动应答信息的过程中，大大简化了被叫方的操作，提升了对来电自动回复的效率。
以下结合图5所示对如何基于被叫方的互联网偏好实现来电应答方法的进行详细说明：
步骤501、主叫设备向被叫设备发送呼叫请求。
步骤502、所述被叫设备判断是否满足预设条件，若是，则执行步骤503。
步骤503、所述被叫设备向所述第一服务器发送交往关系查询请求。
步骤504、所述第一服务器接收所述交往关系查询请求。
步骤505、所述第一服务器将交往关系响应消息发送给被叫设备。
本实施例所示的步骤501至步骤505的具体执行过程，请详见图3所示的步骤301至步 骤305所示，具体在本实施例中不做赘述。
步骤506、所述被叫设备获取来电呼叫类别。
本实施例所示的所述被叫设备能够通过已接收到的所述交往关系响应消息确定所述主叫方与所述被叫方的交往关系。
所述被叫设备确定所述主叫方与所述被叫方的交往关系的具体过程，请详见上述所示，具体不做赘述。
本实施例所示的所述被叫设备若通过所述交往关系响应消息确定出所述主叫方和所述被叫方的交往关系为非联系人，则所述被叫设备即可获取来电呼叫类别。
所述被叫设备即可获取来电呼叫类别的具体过程可为：
所述被叫设备可调用与来电标识相关的应用，其中，本实施例所示的所述与来电标识相关的应用可为对来电号码进行标记的应用。
本实施例所示的与来电标识相关的应用能够对来电号码进行标记，以使属于相同呼叫类别的来电号码具有相同的标识，而属于不同呼叫类别的来电号码具有不相同的标识，从而使得通过来电标识即可确定出来电的来电呼叫类别。
本实施例所示的用于对来电号码进行标记的标识可为字符，例如，若所述与来电标识相关的应用确定来电号码“186****8996”为营销号码，则所述与来电标识相关的应用可对来电号码“186****8996”通过字符“营销”进行标记，且所述与来电标识相关的应用能够对所确定的所有营销号码均通过字符“营销”进行标记，以使属于营销呼叫类别的来电号码具有相同的标识。
本实施例对与来电标识相关的具体应用不做限定，只要能够实现对来电进行标识即可，本实施例以与来电标识相关的应用为“电话帮”为例进行示例性说明。
以所述与来电标识相关的应用为“电话帮”为例，则“电话帮”可预先存储有来电属性列表，所述来电属性列表建立了来电号码与来电呼叫类别的对应关系。
具体的，本实施例所示的所述“电话帮”所创建的所述来电属性列表所包括的来电标识可为“营销”、“理财”、“招聘”等，本实施例对所述来电属性列表所包括的所述来电标识的说明为可选的示例，不做限定。
步骤507、所述被叫设备将偏好请求信息发送给所述第二服务器。
本实施例所示的所述偏好请求信息包括所述来电呼叫类别以及所述被叫方的标识。
本实施例所示的第二服务器向所述被叫设备提供查询接口，所述第二服务器即可接收到所述被叫设备发送的所述偏好请求信息。
具体的，本实施例所示的所述第一服务器和所述第二服务器可为相同的服务器，且所述第一服务器和所述第二服务器也可为不相同的服务器，具体在本实施例中不做限定。
本实施例以所述第一服务器和所述第二服务器为不相同的服务器为例进行示例性说明。
步骤508、所述第二服务器根据所述偏好请求信息查询所述被叫方是否对所述来电呼叫类别有需求，若是，则执行步骤509，若否，则执行步骤514。
具体的，所述第二服务器能够根据所述偏好请求信息所包括的来电呼叫类别以及所述被叫方的标识判断出所述被叫方是否对所述来电呼叫类别有需求。
更具体的，本实施例所述第二服务器在接收到所述偏好请求信息后，所述第二服务器通过所述被叫方的标识获取存储在所述第二服务器上的与所述被叫方对应的上网日志。
本实施例所示的第二服务器能够通过查询所述被叫方的上网日志获取所述被叫方经常 浏览的网站以及在各个网站中搜索和收藏的产品类型，汇总后即可获取到所述主叫方对哪些事物存在偏好，或最近对哪些东西感兴趣。
可见，通过本实施例所示的第二服务器根据所述偏好请求信息即可查询到所述被叫方是否对所述来电呼叫类别有需求。
例如，若所述来电呼叫类别为营销类，且所述来电呼叫类别还可具体指示出来电呼叫类别为房屋营销类呼叫请求，则所述第二服务器根据所述被叫方的上网日志查询出所述被叫方经常性的浏览与房屋买卖类相关的网站，则所述第二服务器即可确定出所述被叫方对所述来电呼叫类别有需求，若所述第二服务器根据所述被叫方的上网日志查询出所述被叫方没有浏览过与房屋买卖类相关的网站，则所述第二服务器即可确定出所述被叫方对所述来电呼叫类别没有需求。
步骤509、所述第二服务器将用于指示所述被叫方对来电有需求的来电态度指示信息发送给所述被叫设备。
本实施例中，所述第二服务器在确定出所述被叫方对所述来电呼叫类别有需求的情况下，所述第二服务器即可生成用于指示所述被叫方对来电有需求的所述来电态度指示信息，且所述第二服务器将已生成的所述来电态度指示信息发送给所述被叫设备。
具体的，本实施例所示的所述来电态度指示信息可携带有匹配标识，所述第二服务器和所述被叫设备可预先对所述匹配标识进行约定，以使所述第二服务器和所述被叫设备确定出与所述匹配标识对应的指示内容为：所述被叫方对所述来电呼叫类别有需求。
可选的，所述第二服务器可通过所述来电态度指示信息指示出所述被叫方对所述来电呼叫类别的需求程度，例如，所述来电态度指示信息可指示出所述被叫方对所述来电呼叫类别有强烈的需求程度，或所述来电态度指示信息可指示出所述被叫方对所述来电呼叫类别有一般的需求程度，或所述来电态度指示信息可指示出所述被叫方对所述来电呼叫类别仅有一般了解的需求程度。
例如，若所述来电呼叫类别为营销类，且所述来电呼叫类别还可具体指示出来电呼叫类别为房屋营销类呼叫请求，则所述第二服务器根据所述被叫方的上网日志查询出所述被叫方经常性的浏览与房屋买卖类相关的网站的次数，次数越大，则所述第二服务器即可确定出所述被叫方对所述来电呼叫类别的需求程度越大，具体确定所述需求程度的说明为可选的示例，不做限定。
步骤510、所述被叫设备接收用于指示所述被叫方对来电有需求的所述来电态度指示信息。
本实施例中，在所述第二服务器确定出所述被叫方对所述来电呼叫类别有需求的情况下，则所述第二服务器可将用于指示所述被叫方对所述来电呼叫类别有需求的所述来电态度指示信息发送给所述被叫设备，使得所述被叫设备根据所述来电态度指示信息所包括的所述匹配标识确定出与所述匹配标识对应的指示内容，即所述被叫方对所述来电呼叫类别有需求。
步骤511、所述被叫设备获取所述被叫方当前所处的状态。
本实施例所示的步骤511的具体执行过程，请详见图3所示的步骤307所示，具体执行过程，在本实施例中不做赘述。
需明确的是，本实施例所示的步骤511，与步骤506至步骤510之间并无执行时序上的先后限定，本实施例以先执行步骤506至步骤510，随后执行步骤511为例进行示例性说明。
步骤512、所述被叫设备确定自动应答信息。
本实施例中，在所述被叫设备通过已接收到的所述交往关系响应消息确定所述主叫方与所述被叫方的交往关系为非联系人，且所述被叫设备确定出所述被叫方对所述来电呼叫类别有需求的情况下，所述被叫设备即可确定所述自动应答信息。
可选的，本实施例所示的所述自动应答信息可为所述被叫设备根据所述呼叫请求自动生成的，本实施例对所述自动应答信息的内容不做限定，只要所述自动应答信息能够指示出所述被叫方对所述来电呼叫类别有需求即可，例如，自动生成的所述自动应答信息可为：“本人对此商品感兴趣，但现在正在忙中，请稍后再拨打”。
为提升对来电自动应答的效率，则本实施例所示的所述自动应答信息也可为预先存储在所述被叫设备中的，以下对所述被叫设备如何确定已存储所述自动应答信息的进行说明：
一种，本实施例所示的被叫设备可预先存储有对应关系列表，所述对应关系列表包括有第三对应关系。
具体的，所述第三对应关系包括所述被叫方对所述来电呼叫类别有需求时，与至少一条自动应答信息的对应关系，且所述第三对应关系还包括所述被叫方当前所处的状态与所述至少一条自动应答信息的对应关系。
例如，若所述被叫方对所述来电呼叫类别有需求，且所述被叫方当前所处的状态为会议状态，则所述第三对应关系包括所述被叫方对所述来电呼叫类别有需求、被叫方当前所处的状态为会议状态以及至少一条自动应答信息三者之间的对应关系。
包括所述第三对应关系的所述对应关系列表可如表3所示：
表4
Figure PCTCN2018078262-appb-000005
可见，所述被叫设备根据所述对应关系列表，即可确定出与所述被叫方对所述来电呼叫类别有需求，且所述被叫方当前所处的状态为会议状态时，对应的自动应答信息，本实施例对所述自动应答信息的数目以及所述自动应答信息具体内容的说明为可选的示例，不做限定。
还需明确的是，本实施例对所述对应关系列表所包括的所述被叫方当前所处的状态为会议状态为例进行示例性说明，不做限定，在具体应用中，所述对应关系列表还可包括所述被叫方当前所处于的任何状态，例如所述被叫方当前所处的状态为外出状态，演讲状态等。
以下结合具体应用场景进行示例性说明：
若所述被叫设备接收到所述呼叫请求时，所述被叫设备确定出所述被叫方对所述来电呼叫类别有需求，则所述被叫设备进一步确定所述被叫方当前所处的状态，若所述被叫设备确定出所述被叫方当前所处的状态为会议状态，则所述被叫设备即可查询如表4所示的所述对应关系列表，所述被叫设备即可根据所述对应关系列表确定出对应的多条自动应答信息。
当然，本实施例对所述自动应答信息的说明为可选的示例，不做限定。
可选的，确定所述自动应答信息的另一种方法可为，所述被叫设备可预先存储有对应关系列表，且所述对应关系列表包括有第四对应关系。
具体的，所述第四对应关系包括所述被叫方对所述来电呼叫类别有需求和至少一条自动应答信息的对应关系，且所述自动应答信息中包括所述被叫方当前所处的状态。
例如，若所述被叫方对所述来电呼叫类别有需求，则所述第四对应关系包括所述被叫方对所述来电呼叫类别有需求时对应的至少一条自动应答信息。其中，所对应的所述至少一条自动应答信息中的任一自动应答信息包括所述被叫方当前所处的状态。
本实施例以所述被叫方当前所处的状态为外出状态为例进行示例性说明，则所述对应关系列表请参见如下所示的表5所示：
表5
Figure PCTCN2018078262-appb-000006
可见，所述被叫设备根据所述对应关系列表，即可确定出与所述被叫方对所述来电呼叫类别有需求对应的多条自动应答信息，本实施例对所述自动应答信息的数目以及所述自动应答信息具体内容的说明为可选的示例，不做限定。
步骤513、所述被叫设备使用所述自动应答信息响应所述呼叫请求。
以下首先对所述被叫设备如何确定用于响应所述呼叫请求的所述自动应答信息的进行说明。
一种，若经由步骤512，所述被叫设备所确定到的所述自动应答信息的数目为一条，则所述被叫设备可自动使用已确定的所述自动应答信息响应所述呼叫请求。
另一种，若经由步骤512，所述被叫设备所确定到的所述自动应答信息的数目为多条，则所述被叫设备可在多条所述自动应答信息中，随机选定一条自动应答信息，从而使得所述被叫设备使用随机选定的所述自动应答信息响应所述呼叫请求。
另一种，若经由步骤512，所述被叫设备所确定到的所述自动应答信息的数目为多条，则所述被叫设备生成响应界面，所述响应界面包含多条所述自动应答信息。
对所述响应界面的具体说明请详见图3所示实施例，具体不做赘述。
本实施例中，所述被叫设备所生成的所述响应界面上的多个自动应答信息可按预设的优先级进行排序。
本实施例中，以所述响应界面所包括的多条所述自动应答信息，按各所述自动应答信息所对应的所述被叫方对所述呼叫请求的需求程度依次递减的顺序进行排序。
以所述被叫设备确定出所述主叫方与所述被叫方的交往关系为非联系人，所述被叫方对所述来电呼叫类别有需求，且所述被叫方当前处于外出状态为例，则所述被叫设备根据如表5所示的对应关系列表生成所述响应界面，且所述响应界面包括如表5所示的与所述被叫方对所述来电呼叫类别有需求对应的多条自动应答信息。
在所述响应界面所包括的多个所述自动应答信息中，确定用于响应所述呼叫请求的自动应答信息的说明请详见图3所示，具体不做赘述。
本实施例对位于所述响应界面上的各所述自动应答信息的排序优先级的说明为可选的示例，不做限定；
可选的，所述被叫设备可获取目标需求程度，所述目标需求程度为所述被叫设备当前确定出的所述被叫方对所述来电呼叫类别的需求程度，所述被叫设备获取所述对所述来电呼叫类别的需求程度的过程请详见上述所示，具体不做赘述，则位于所述响应界面上的各所述自动应答信息，按各所述自动应答信息所对应的所述被叫方对所述来电呼叫类别的需求程度与所述目标需求程度匹配度依次递减的顺序进行排序。
例如，若所述被叫设备当前确定出所述目标需求程度为一般的需求程度，则所述被叫设备获取到A自动应答信息、B自动应答信息、以及C自动应答信息，其中，所述A自动应答信息对应需求程度为所述被叫方对所述来电呼叫类别有强烈的需求程度，所述B自动应答信息对应需求程度为所述被叫方对所述来电呼叫类别有一般的需求程度，所述C自动应答信息对应需求程度为所述被叫方对所述来电呼叫类别仅有一般了解的需求程度。
可见，所述B自动应答信息与所述目标关联程度的匹配度最高，则B自动应答信息在所述响应界面上排列在第一位，所述C自动应答信息与所述目标关联程度的匹配度最低，则C自动应答信息在所述响应界面上排列在最后，所述A自动应答信息排列在所述B自动应答信息和所述C自动应答信息之间。
可选的，所述被叫设备可统计位于所述响应界面上的各所述自动应答信息已被使用的次数，则所述响应界面所包括的多条所述自动应答信息，按各所述自动应答信息被使用的次数依次递减的顺序进行排序；
还可选的，所述被叫设备可统计位于所述响应界面上的各所述自动应答信息生成的时间，则所述响应界面所包括的多条所述自动应答信息，按各所述自动应答信息生成的时间由前到后的顺序进行排序。
本实施例所示的响应界面也可接收被叫方当前输入的所述自动应答信息响应所述呼叫请求，具体过程请详见上述所示，具体不做赘述。
本实施例所示的所述响应界面能够对各所述自动应答信息以一定的顺序进行排序的有益效果请详见上述实施例所示，具体不做赘述。
对用于响应所述呼叫请求的所述自动应答信息如何进行使用的，请详见上述实施例所示，具体不做赘述。
步骤514、所述第二服务器将用于指示所述被叫方对来电没有需求的来电态度指示信息发送给所述被叫设备。
本实施例中，所述第二服务器在确定出所述被叫方对所述来电呼叫类别没有需求的情况下，所述第二服务器即可生成用于指示所述被叫方对来电没有需求的所述来电态度指示信息，且所述第二服务器将已生成的所述来电态度指示信息发送给所述被叫设备。
具体的，本实施例所示的所述来电态度指示信息可携带有不匹配标识，所述第二服务器 和所述被叫设备可预先对所述不匹配标识进行约定，以使所述第二服务器和所述被叫设备确定出与所述不匹配标识对应的指示内容为：所述被叫方对所述来电呼叫类别没有需求。
步骤515、所述被叫设备接收用于指示所述被叫方对来电没有需求的所述来电态度指示信息。
本实施例中，在所述第二服务器确定出所述被叫方对所述来电呼叫类别没有需求的情况下，则所述第二服务器可将用于指示所述被叫方对所述来电呼叫类别没有需求的所述来电态度指示信息发送给所述被叫设备，使得所述被叫设备根据所述来电态度指示信息所包括的所述不匹配标识确定出与所述匹配标识对应的指示内容，即所述被叫方对所述来电呼叫类别没有需求。
在所述被叫设备接收到用于指示所述被叫方对来电没有需求的所述来电态度指示信息的情况下，则所述被叫设备即可不对来电进行自动应答，或所述被叫设备可直接挂断来电，或所述被叫设备可直接将主叫方的标识设置在黑名单中等，具体在本实施例中不做赘述。
采用本实施例所示的方法的有益效果在于，若所述被叫设备确定出所述主叫方和所述被叫方为非联系人的情况下，则所述被叫设备请求所述第二服务器确定所述被叫方是否对来电有需求，第二服务器可通过被叫方的上网日志获取被叫方的互联网偏好，从而基于被叫方的互联网偏好确定出所述被叫方是否对来电有需求，从而避免了被叫方遗漏有需求的来电的情况的出现。
以下结合图6所示对本发明所提供的电子设备的具体结构进行详细说明：
如图6所示，所述电子设备包括：
接收单元601，用于接收主叫设备发送的呼叫请求，所述呼叫请求中包括主叫方的标识；
获取单元602，用于获取主叫方与被叫方的交往关系和所述被叫方当前所处的状态；
确定单元603，用于根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息；
响应单元604，用于使用所述自动应答信息响应所述呼叫请求。
具体执行过程，请详见图3所示的实施例，具体在本实施例中不做赘述。
可选的，所述获取单元602在获取主叫方与被叫方的交往关系时，具体用于向第一服务器发送交往关系查询请求，其中，所述交往关系查询请求包括所述主叫方的标识和被叫方的标识，用于接收所述第一服务器返回的交往关系响应消息，所述交往关系响应消息中包括用于指示所述主叫方与被叫方的交往关系的指示信息。
具体执行过程，请详见图3所示的实施例，具体在本实施例中不做赘述。
可选的，所述获取单元602在获取所述被叫方当前所处的状态时，具体用于根据目标应用，获取所述被叫方当前所处的状态，所述目标应用为存储有与被叫方日程安排相关的信息的应用，和/或，用于根据所述被叫设备的设备模式，获取所述被叫方当前所处的状态，所述设备模式用于表征所述被叫设备在接收到来电时，向所述被叫方进行提示的方式。
具体执行过程，请详见图3所示的实施例，具体在本实施例中不做赘述。
可选的，所述确定单元603在根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息时，具体用于确定与所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态对应的至少一条所述自动应答信息。
具体执行过程，请详见图3所示的实施例，具体在本实施例中不做赘述。
可选的，所述确定单元603在根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息时，具体用于确定至少包括第一设定参数和/或第二设定参数的所述自动应答信息，所述第一设定参数为在所述主叫方与所述被叫方的交往关系为联系人时，所述被叫设备已存储的与所述主叫方对应的名称，和/或，所述第二设定参数为所述被叫方当前所处的状态。
具体执行过程，请详见图3所示的实施例，具体在本实施例中不做赘述。
可选的，所述确定单元603在根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息时，具体用于若确定满足目标条件，则在所述被叫设备已存储的自动应答信息集合中确定一条所述自动应答信息，所述目标条件为在预设时间内未接收到所述被叫方输入的用于选定所述自动应答信息的指示操作，所述自动应答信息集合包括至少一条所述自动应答信息。
具体执行过程，请详见图3所示的实施例，具体在本实施例中不做赘述。
可选的，所述确定单元603在根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息时，具体用于生成响应界面，所述响应界面包含至少一条所述自动应答信息，用于接收所述被叫方输入的指示操作，根据所述指示操作确定一条所述自动应答信息。
具体执行过程，请详见图3所示的实施例，具体在本实施例中不做赘述。
可选的，若所述确定单元603确定出所述主叫方与所述被叫方的交往关系为联系人，则所述响应界面所包括的多条所述自动应答信息，按各所述自动应答信息所对应的所述主叫方与所述被叫方的联系程度依次递减的顺序进行排序，或，若所述确定单元确定出所述主叫方与所述被叫方的交往关系为非联系人，则所述响应界面所包括的多条所述自动应答信息，按各所述自动应答信息所对应的所述被叫方对所述呼叫请求的需求程度依次递减的顺序进行排序。
具体执行过程，请详见图3所示的实施例，具体在本实施例中不做赘述。
可选的，所述确定单元603在根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息时，具体用于若根据所述呼叫请求获取到所述主叫方与所述被叫方的交往关系为非联系人，则获取来电呼叫类别，用于将偏好请求信息发送给第二服务器，所述偏好请求信息包括所述来电呼叫类别以及所述被叫方的标识，以使所述第二服务器将用于指示所述被叫方对来电有需求的来电态度指示信息发送给所述被叫设备，若接收到所述第二服务器发送的所述来电态度指示信息，则用于根据所述来电态度指示信息确定所述自动应答信息。
具体执行过程，请详见图5所示的实施例，具体在本实施例中不做赘述。
可选的，所述自动应答信息为音频信息和/或文字信息，则所述响应单元604使用所述自动应答信息响应所述呼叫请求时，具体用于接听所述主叫方的来电，并向所述主叫方播放所述音频信息，或，挂断所述主叫方的来电，并向所述主叫方发送所述文字信息。
采用本实施例所示的终端设备执行所述来电应答方法的具体过程中，可自动向主叫设备返回来电应答信息，在返回所述来电应答信息的过程中，无需被叫方人为的对所述呼叫请求进行判断，也不需要被叫方人为的设定重要来电号码，本实施例所示的终端设备能够自动对呼叫请求进行识别，从而根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态，自动确定出用于响应所述呼叫请求的自动应答信息，且在确定所述自动应答信息的 过程中，大大简化了被叫方的操作，提升了对来电自动回复的效率。
所属领域的技术人员可以清楚地了解到，为描述的方便和简洁，上述描述的系统，装置和单元的具体工作过程，可以参考前述方法实施例中的对应过程，在此不再赘述。
在本申请所提供的几个实施例中，应该理解到，所揭露的系统，装置和方法，可以通过其它的方式实现。例如，以上所描述的装置实施例仅仅是示意性的，例如，所述单元的划分，仅仅为一种逻辑功能划分，实际实现时可以有另外的划分方式，例如多个单元或组件可以结合或者可以集成到另一个系统，或一些特征可以忽略，或不执行。另一点，所显示或讨论的相互之间的耦合或直接耦合或通信连接可以是通过一些接口，装置或单元的间接耦合或通信连接，可以是电性，机械或其它的形式。
所述作为分离部件说明的单元可以是或者也可以不是物理上分开的，作为单元显示的部件可以是或者也可以不是物理单元，即可以位于一个地方，或者也可以分布到多个网络单元上。可以根据实际的需要选择其中的部分或者全部单元来实现本实施例方案的目的。
另外，在本发明各个实施例中的各功能单元可以集成在一个处理单元中，也可以是各个单元单独物理存在，也可以两个或两个以上单元集成在一个单元中。上述集成的单元既可以采用硬件的形式实现，也可以采用软件功能单元的形式实现。
所述集成的单元如果以软件功能单元的形式实现并作为独立的产品销售或使用时，可以存储在一个计算机可读取存储介质中。基于这样的理解，本发明的技术方案本质上或者说对现有技术做出贡献的部分或者该技术方案的全部或部分可以以软件产品的形式体现出来，该计算机软件产品存储在一个存储介质中，包括若干指令用以使得一台计算机设备(可以是个人计算机，服务器，或者网络设备等)执行本发明各个实施例所述方法的全部或部分步骤。而前述的存储介质包括：U盘、移动硬盘、只读存储器(ROM，Read-Only Memory)、随机存取存储器(RAM，Random Access Memory)、磁碟或者光盘等各种可以存储程序代码的介质。
以上所述，以上实施例仅用以说明本发明的技术方案，而非对其限制；尽管参照前述实施例对本发明进行了详细的说明，本领域的普通技术人员应当理解：其依然可以对前述各实施例所记载的技术方案进行修改，或者对其中部分技术特征进行等同替换；而这些修改或者替换，并不使相应技术方案的本质脱离本发明各实施例技术方案的精神和范围。

Claims (20)

  1. 一种来电应答方法，其特征在于，所述方法应用于被叫设备，包括：
    接收主叫设备发送的呼叫请求，所述呼叫请求中包括主叫方的标识；
    获取主叫方与被叫方的交往关系和所述被叫方当前所处的状态；
    根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息；
    使用所述自动应答信息响应所述呼叫请求。
  2. 根据权利要求1所述的方法，其特征在于，所述获取主叫方与被叫方的交往关系包括：
    向第一服务器发送交往关系查询请求，其中，所述交往关系查询请求包括所述主叫方的标识和被叫方的标识；
    接收所述第一服务器返回的交往关系响应消息，所述交往关系响应消息中包括用于指示所述主叫方与被叫方的交往关系的指示信息。
  3. 根据权利要求1或2所述的方法，其特征在于，所述获取所述被叫方当前所处的状态包括：
    根据目标应用，获取所述被叫方当前所处的状态，所述目标应用为存储有与被叫方日程安排相关的信息的应用；
    和/或，
    根据所述被叫设备的设备模式，获取所述被叫方当前所处的状态，所述设备模式用于表征所述被叫设备在接收到来电时，向所述被叫方进行提示的方式。
  4. 根据权利要求1至3任一项所述的方法，其特征在于，所述根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息包括：
    确定与所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态对应的至少一条所述自动应答信息。
  5. 根据权利要求1至3任一项所述的方法，其特征在于，所述根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息包括：
    确定至少包括第一设定参数和/或第二设定参数的所述自动应答信息，所述第一设定参数为在所述主叫方与所述被叫方的交往关系为联系人时，所述被叫设备已存储的与所述主叫方对应的名称，和/或，所述第二设定参数为所述被叫方当前所处的状态。
  6. 根据权利要求1或4或5任一项所述的方法，其特征在于，所述根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息包括：
    若确定满足目标条件，则在所述被叫设备已存储的自动应答信息集合中确定一条所述自动应答信息，所述目标条件为在预设时间内未接收到所述被叫方输入的用于选定所述自动应答信息的指示操作，所述自动应答信息集合包括至少一条所述自动应答信息。
  7. 根据权利要求1或4或5任一项所述的方法，其特征在于，所述根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息包括：
    生成响应界面，所述响应界面包含至少一条所述自动应答信息；
    接收所述被叫方输入的指示操作，根据所述指示操作确定一条所述自动应答信息。
  8. 根据权利要求7所述的方法，其特征在于，若确定出所述主叫方与所述被叫方的交往关系为联系人，则所述响应界面所包括的多条所述自动应答信息，按各所述自动应答信息 所对应的所述主叫方与所述被叫方的联系程度依次递减的顺序进行排序；
    或，
    若确定出所述主叫方与所述被叫方的交往关系为非联系人，则所述响应界面所包括的多条所述自动应答信息，按各所述自动应答信息所对应的所述被叫方对所述呼叫请求的需求程度依次递减的顺序进行排序。
  9. 根据权利要求1至8任一项所述的方法，其特征在于，所述根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息包括：
    若根据所述呼叫请求获取到所述主叫方与所述被叫方的交往关系为非联系人，则获取来电呼叫类别；
    将偏好请求信息发送给第二服务器，所述偏好请求信息包括所述来电呼叫类别以及所述被叫方的标识，以使所述第二服务器将用于指示所述被叫方对来电有需求的来电态度指示信息发送给所述被叫设备；
    若接收到所述第二服务器发送的所述来电态度指示信息，则根据所述来电态度指示信息确定所述自动应答信息。
  10. 根据权利要求1至9任一项所述的方法，其特征在于，所述自动应答信息为音频信息和/或文字信息；
    所述使用所述自动应答信息响应所述呼叫请求包括：
    接听所述主叫方的来电，并向所述主叫方播放所述音频信息；
    或，
    挂断所述主叫方的来电，并向所述主叫方发送所述文字信息。
  11. 一种终端设备，其特征在于，包括：
    接收单元，用于接收主叫设备发送的呼叫请求，所述呼叫请求中包括主叫方的标识；
    获取单元，用于获取主叫方与被叫方的交往关系和所述被叫方当前所处的状态；
    确定单元，用于根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息；
    响应单元，用于使用所述自动应答信息响应所述呼叫请求。
  12. 根据权利要求11所述的终端设备，其特征在于，所述获取单元在获取主叫方与被叫方的交往关系时，具体用于向第一服务器发送交往关系查询请求，其中，所述交往关系查询请求包括所述主叫方的标识和被叫方的标识，用于接收所述第一服务器返回的交往关系响应消息，所述交往关系响应消息中包括用于指示所述主叫方与被叫方的交往关系的指示信息。
  13. 根据权利要求11或12所述的终端设备，其特征在于，所述获取单元在获取所述被叫方当前所处的状态时，具体用于根据目标应用，获取所述被叫方当前所处的状态，所述目标应用为存储有与被叫方日程安排相关的信息的应用，和/或，用于根据所述被叫设备的设备模式，获取所述被叫方当前所处的状态，所述设备模式用于表征所述被叫设备在接收到来电时，向所述被叫方进行提示的方式。
  14. 根据权利要求11至13任一项所述的终端设备，其特征在于，所述确定单元在根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息时，具体用于确定与所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态对应的至少一条所述自动应答信息。
  15. 根据权利要求11至13任一项所述的终端设备，其特征在于，所述确定单元在根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息时，具体用于确定至少包括第一设定参数和/或第二设定参数的所述自动应答信息，所述第一设定参数为在所述主叫方与所述被叫方的交往关系为联系人时，所述被叫设备已存储的与所述主叫方对应的名称，和/或，所述第二设定参数为所述被叫方当前所处的状态。
  16. 根据权利要求11或14或15任一项所述的终端设备，其特征在于，所述确定单元在根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息时，具体用于若确定满足目标条件，则在所述被叫设备已存储的自动应答信息集合中确定一条所述自动应答信息，所述目标条件为在预设时间内未接收到所述被叫方输入的用于选定所述自动应答信息的指示操作，所述自动应答信息集合包括至少一条所述自动应答信息。
  17. 根据权利要求11或14或15任一项所述的终端设备，其特征在于，所述确定单元在根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息时，具体用于生成响应界面，所述响应界面包含至少一条所述自动应答信息，用于接收所述被叫方输入的指示操作，根据所述指示操作确定一条所述自动应答信息。
  18. 根据权利要求17所述的终端设备，其特征在于，若所述确定单元确定出所述主叫方与所述被叫方的交往关系为联系人，则所述响应界面所包括的多条所述自动应答信息，按各所述自动应答信息所对应的所述主叫方与所述被叫方的联系程度依次递减的顺序进行排序，或，若所述确定单元确定出所述主叫方与所述被叫方的交往关系为非联系人，则所述响应界面所包括的多条所述自动应答信息，按各所述自动应答信息所对应的所述被叫方对所述呼叫请求的需求程度依次递减的顺序进行排序。
  19. 根据权利要求11至18任一项所述的终端设备，其特征在于，所述确定单元在根据所述主叫方与所述被叫方的交往关系以及所述被叫方当前所处的状态确定自动应答信息时，具体用于若根据所述呼叫请求获取到所述主叫方与所述被叫方的交往关系为非联系人，则获取来电呼叫类别，用于将偏好请求信息发送给第二服务器，所述偏好请求信息包括所述来电呼叫类别以及所述被叫方的标识，以使所述第二服务器将用于指示所述被叫方对来电有需求的来电态度指示信息发送给所述被叫设备，若接收到所述第二服务器发送的所述来电态度指示信息，则用于根据所述来电态度指示信息确定所述自动应答信息。
  20. 根据权利要求11至19任一项所述的终端设备，其特征在于，所述自动应答信息为音频信息和/或文字信息，则所述响应单元使用所述自动应答信息响应所述呼叫请求时，具体用于接听所述主叫方的来电，并向所述主叫方播放所述音频信息，或，挂断所述主叫方的来电，并向所述主叫方发送所述文字信息。
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