WO2018171799A1

WO2018171799A1 - Information transmission method, apparatus and system for personal data

Info

Publication number: WO2018171799A1
Application number: PCT/CN2018/080498
Authority: WO
Inventors: 秦蓁; 王健
Original assignee: 上海触乐信息科技有限公司
Priority date: 2017-03-24
Filing date: 2018-03-26
Publication date: 2018-09-27
Also published as: CN108632473A

Abstract

An information transmission method and apparatus for personal data. The method comprises: obtaining a barcode label containing personal data of a customer, the personal data at least containing one real telephone number; decoding the barcode label, displaying part of the personal data according to the decoding result, and detecting an operation type on the telephone number, the true telephone number being at least associated with at least one virtual number; and when it is detected that the operation type on the telephone number is a call, dialing the virtual number. In the present invention, on the premise that the personal data of the customer is protected to the greatest extent, a channel for making a normal call with the customer is ensured, thereby implementing a secure and effective information transmission mechanism of personal data.

Description

Information transmission method, device and system for personal data

Technical field

The present invention relates to the technical field of information communication, and more particularly to an information transmission method, apparatus and system for personal data.

Background technique

With the rapid development of Internet technology, online shopping has become a part of people's lives. People buy favorite items on the Internet, leaving personal contact information, through the transmission of logistics express, and finally receive the purchased materials from the courier. In addition to items, people are increasingly ordering services that individuals need, such as booking taxis, nails, etc., through the Internet. In the process of purchasing these items or services, in order to ensure accurate delivery, users have to deliver their true personal information, such as real names and phone numbers, to the operators in the intermediate transmission, such as couriers, rentals. Car drivers, manicurists, etc., this makes the user's personal data leaked.

Even if it is not an online transaction, there are similar problems in various intermediary services. When the user has the need to buy a house or sell a house, in order to ensure the smooth flow of information, it is possible to inform his own real number to multiple home agents. However, when the user no longer has such a demand, he cannot eliminate the number that was left. This makes it possible for the home agent to bother with the number that the user originally told. Similar situations include fitness sales, credit card office, wealth management, and more.

How to protect the personal data security of users and reduce the leakage of personal data in the process of intermediate information transmission under the premise of ensuring effective communication is an urgent problem to be solved.

Summary of the invention

The purpose of embodiments of the present invention is to provide a safe and effective method and apparatus for transmitting personal data information.

According to an aspect of the present invention, a method for transmitting information of personal data is provided, wherein the method includes: acquiring a barcode label including customer personal data, wherein the personal data includes at least one real telephone number; and decoding the barcode label And displaying, according to the decoding result, the personal data in a partially disclosed form, and detecting an operation type for the phone number, the real phone number being associated with at least one virtual number; when the phone is detected The operation type of the number is to dial the virtual number when making a call.

According to another aspect of the present invention, a method for transmitting information of personal data is provided, wherein the method comprises: encoding according to personal data of a client to form a corresponding barcode label, wherein the personal data includes at least one real telephone The number and the associated virtual number is assigned to the real phone number.

Each of the foregoing embodiments configures a corresponding virtual number for the real phone number of the client, so that during the intermediate transfer process, when the customer needs to be contacted, the virtual number corresponding to the real phone number can be established to establish normal with the client. call. Moreover, each of the above embodiments protects the customer's personal data by maximizing the confidentiality of the customer's personal data by using a partially disclosed method or even a completely undisclosed manner throughout the intermediate transfer process. Personal privacy reduces unnecessary data leakage and avoids harassment.

These and other advantages and features of the present invention, as well as the organization and manner of operation thereof, will become apparent from the Detailed Description of the <RTIgt; Have a similar number.

DRAWINGS

1 is a schematic structural diagram of an information transmission system for personal data in a specific embodiment of the present invention;

2 is a schematic diagram of a data channel structure of an information transmission system for personal data in still another specific embodiment of the present invention;

3 is a schematic flow chart of a method for transmitting information of personal data in a specific embodiment of the present invention;

4 is a schematic diagram of an interface in which personal data is fed back in a partially disclosed manner in a specific embodiment of the present invention;

Figure 5 is a schematic structural view of a specific embodiment of the step S2 shown in Figure 3;

6 is a schematic diagram of an interface of a personal data presentation interface in a specific embodiment of the present invention;

7 is a schematic flow chart of a specific embodiment of step S3 shown in FIG. 3;

Figure 8 is a schematic structural view of a specific embodiment shown in Figure 7;

9 is a schematic flow chart of still another specific embodiment of step S3 shown in FIG. 3;

10 and FIG. 11 are schematic structural views of a specific embodiment shown in FIG. 9;

12 is a schematic structural diagram of an information transmission apparatus for personal data in an embodiment of the present invention;

13 is a schematic flow chart of a method for transmitting information of personal data in a specific embodiment of the present invention;

FIG. 14 is a schematic structural diagram of an information transmission apparatus for personal data in an embodiment of the present invention.

detailed description

The present disclosure will be described more fully hereinafter with reference to the accompanying drawings in which FIG. However, these embodiments can be implemented in many different forms and should not be construed as being limited to the embodiments described herein. Rather, the examples are provided so that this disclosure will be thorough and complete, and the scope of the disclosure will be apparent to those skilled in the art.

The flowchart and block diagrams in the Figures illustrate the architecture, functionality and operation of possible implementations of apparatus, methods and computer program products in accordance with various embodiments of the invention. In this regard, each block of the flowchart or block diagram can represent a module, a program segment, or a portion of code, the module, the program segment, or a portion of code comprising one or more Functional executable instructions. It should also be noted that in some alternative implementations, the functions noted in the blocks may also occur in a different order than that illustrated in the drawings. For example, two successively represented blocks may in fact be executed substantially in parallel, and they may sometimes be executed in the reverse order, depending upon the functionality involved. It is also noted that each block of the block diagrams and/or flowcharts, and combinations of blocks in the block diagrams and/or flowcharts, can be implemented in a dedicated hardware-based system that performs the specified function or operation. Or it can be implemented by a combination of dedicated hardware and computer instructions.

Referring to FIG. 1, in accordance with certain aspects of the present invention, an exemplary personal data information transmission system is provided in which a certain barcode label 101 is formed based on customer's personal data, the barcode label being cured in a package to be delivered or The information document to be delivered to the intermediate transfer person is provided for the intermediate transfer person to contact the customer. Wherein, the term "bar code label" is used to refer to a certain barcode or electronic label, which is suitable for storing the personal information of the customer in a set coded form for easy delivery and display. In some embodiments, the barcode label can be a barcode, a two-dimensional code, a three-dimensional code, or a color code, and the intermediate label can be reduced by attaching or printing the barcode label to a package or a document. Exposure to customer personal data. In some embodiments, the barcode label can also be an RFID electronic tag or an NFC electronic tag. In other embodiments, the barcode label is not limited to the above form.

The intermediate transfer person can identify the barcode label 101 by using the relay contact device 110, and by decoding it, obtain a presentation interface 120 containing customer personal data, and an operation button 140 for contacting. The relay contact device 110 has at least a barcode label recognition component, a communication component, and a display component. In some embodiments, the relay contact device 110 can be a communication device having a function of reading a barcode label. For example, the relay contact device 110 can be a mobile phone, a mobile computer, a portable data processing device, a portable wearable device, etc. The person can identify the barcode label 101 through a mobile phone with scanning code or RFID or NFC function, and display the recognition result on the screen of the mobile phone to further contact the customer. In some embodiments, the relay contact device 110 can also be a combination of a communication device and a non-communication device, such as a combination of a scanner and a mobile phone, or a smart phone with an RFID reader or NFC reader.

In some embodiments, after the relay contact device 110 obtains the decoding result of the barcode label 101, on the one hand, in order to maintain the privacy of the customer personal data, the customer's personal data is occluded according to the decoding result of the barcode label. The manner is presented to the intermediate transfer personnel through the relay contact device 110. On the other hand, in order to ensure the smooth communication, the operation buttons 140 for providing communication to the intermediate transfer personnel on the presentation interface 120, such as the call button and the short message button, and corresponding The real phone number in the personal data is assigned an associated virtual number.

Next, when it is detected that the intermediate flow person has the selection of the operation button 140, the selected operation type is judged, and the corresponding operation is performed according to the selected operation type. The corresponding virtual number is further extracted before the corresponding operation is performed, and the real phone number corresponding to the virtual number is obtained by querying. When the call operation is performed, the relay contact device 110 dials the extracted virtual number through the public telephone network, and the dialing of the virtual number further triggers the relay contact device 110 to initiate a query request to the cloud server 160. Referring to FIG. 2, when the cloud server 160 receives the query request, it searches for a real phone number corresponding to the virtual number, and further establishes a communication channel with the real phone number, and the communication channel and the relay communication device 110 The initiated call process is connected, so that the intermediate transfer person who uses the relay contact device 110 to perform the dialing operation can still smoothly contact the customer and complete the delivery of the item or service without knowing the customer's personal data, thereby realizing In the process of intermediate circulation, customer personal data is not leaked as much as possible.

Referring to FIG. 3, in accordance with certain aspects of the present invention, a method for transmitting information of personal data is provided, comprising: step S1, obtaining a barcode label containing customer personal data, wherein the personal data includes at least one real telephone number Step S2, decoding the barcode label and displaying the personal data in a partially disclosed form according to the decoding result, and detecting an operation type of the telephone number, the real telephone number being related to at least one virtual number In the step S3, when it is detected that the operation type of the phone number is a call, the dialing of the virtual number is performed, wherein the dialing of the virtual number includes at least, the query is performed according to the virtual number, and the real phone number associated with the virtual phone number is obtained. And establish a call with the real phone number.

Specifically, in step S1, the relay liaison device 110 acquires the barcode label by the barcode label identifying unit. For example, the intermediate transfer person can scan the two-dimensional code through the mobile phone camera, or read the electronic tag through the RFID identification device of the mobile phone or the NFC identification device, and then transmit the scan or read result to the relay contact device 110.

In step S2, after receiving the acquired barcode label, the relay contact device 110 decodes the barcode label and extracts personal data from the decoding result. For example, name, real phone number, address, etc. Next, the extracted personal data is fed back through the display component of the relay contact device 110 in a partially publicly available manner. For example, referring to FIG. 4, in a partially disclosed manner, the name and the actual telephone number in the extracted personal data are partially hidden, and the transfer person cannot directly obtain the personal data. In some embodiments, some of the disclosed ways can include not being disclosed at all.

In some embodiments, referring to FIG. 5, the relay contact device 110 may also send the received barcode label to the cloud server 160, and the barcode server 160 decodes the barcode label. Next, after the cloud server 160 extracts the personal data from the decoding result, a format that can be displayed on the relay contact device 110 is formed based on the personal data, for example, an html 5 interface can be formed, and then the personal data is further transmitted to the relay contact device 110. And display through the display component.

Since the personal data is partially publicly displayed to the client, the intermediate transfer person cannot directly view or obtain the personal data, and therefore, in some embodiments, the intermediate transfer person is also provided on the presentation interface 120 displaying the personal data. An operation button 140 for communicating with the customer, such as a call button and a text message button. In some embodiments, referring to FIG. 6, the user himself may also obtain a corresponding personal data presentation interface 120 by decoding the barcode label, wherein the operation button 140 may further include an unbinding button 141.

Next, the relay liaison device 110 further detects whether there is an operation on the operation button 140.

Specifically, the method may include: detecting whether there is activation of an operation button. For example, when it is detected that an operation button is operated in a set manner, it is considered that there is activation of the operation button. The setting manner may include: clicking, holding, sliding, long pressing, circleing on the button, etc., or performing a setting gesture at the set position, for example, waving in front of the front camera of the mobile phone, or in the tablet A triangle is drawn on the upper left side of the computer screen, or it can be an operation on the associated hardware, such as pressing the volume down button and the power button at the same time. Among them, different activation modes can be set for each operation button.

Next, when it is detected that there is activation of a certain operation button, the operation type of the telephone number is further detected, for example, a call operation, or a short message operation, or an unbinding operation, and the like, and step S3 is performed.

In step S3, when it is detected that the operation type for the telephone number is a call, the dialing of the virtual number is performed. The dialing of the virtual number may include at least performing a query according to the virtual number, obtaining a real phone number associated with the virtual number, and establishing a call with the real phone number.

Specifically, in some embodiments, referring to FIG. 7 and FIG. 8, when the intermediate communication device 110 detects the operation of making a call, step S301 is performed to extract the virtual number and dial the virtual number through the public telephone network. The dialing of the virtual number triggers step S302, the cloud server 160 queries the real phone number corresponding to the virtual number, and dials the real phone number through the cloud server 160 to establish a call progress with the real phone number. Then, in step S303, the cloud server 160 communicates with the call process at both ends, that is, the call process 110 that the relay contact device 110 dials to the virtual number, and the call process II where the cloud server 160 dials the real phone number, so that the intermediate transfer personnel can pass the relay contact device. 110 directly talks to the user who owns the real phone number.

In other embodiments, the relay contact device 110 can send a request to the cloud server 160, the request including the number of the relay contact device 110 and the virtual number to be called. After receiving the cloud, the cloud server 160 performs a call to the relay contact device 110 while performing a call to the virtual number. The cloud server 160 may first query the real phone number corresponding to the virtual number, and then dial the real phone number to establish a call process with the real phone number. In this way, the call between the two ends is initiated by the cloud server 160, and the calls at both ends are connected, thereby saving the call cost of the relay contact device 110.

In step S3, referring to FIG. 9, it is further provided that: when it is detected that the operation type of the telephone number is a transmission message, a message is sent to the virtual number. The sending the message to the virtual number may include at least performing a query according to the virtual number, obtaining a real phone number associated with the virtual number, and sending a message to the real phone number.

Specifically, in some embodiments, referring to FIG. 10, the relay contact device 110 acquires a message to be sent, and sends a query instruction to the cloud server 160 to query the real phone number corresponding to the virtual number; the relay contact device 110 After the real phone number is obtained from the cloud server 160, the acquired message is sent to the real phone number.

In some embodiments, referring to FIG. 11, the relay contact device 110 acquires a message to be sent, and sends the to-be-sent message together with the virtual number to the cloud server 160. After the cloud server 160 receives the virtual number, the query obtains the The real phone number corresponding to the virtual number, and then the message to be sent is sent to the corresponding real phone number.

In step S3, the method further includes: when detecting that the operation type of the phone number is an unbinding operation, releasing an association relationship between the virtual number and the real phone number. In some embodiments, the relay contact device 110 sends an unbundled instruction to the cloud server 160 and the virtual number. After receiving the cloud server 160, the cloud server 160 searches for the corresponding real phone number according to the virtual number, and deletes the real phone number. The association with this virtual number. When the corresponding demand no longer exists, the customer can delete the virtual number associated with the real phone number by performing the unbinding operation, so that even if the bar code label is scanned, the customer can no longer be contacted, thereby avoiding the individual. The leakage of data reduces unnecessary interruptions and easily and effectively protects the privacy of customers.

In some embodiments, step S0 can be further included: configuring at least one virtual number associated with the real phone number for establishing a relationship between the operation and a real phone number.

Wherein, the virtual number can be assigned to the real phone number when the bar code label is acquired in step S1, or the virtual number can be assigned when the personal data is displayed in step S2, or the real phone is detected when the activation of the operation button is detected. The number is assigned a virtual number.

For example, in some embodiments, when it is detected that there is a scan result of the two-dimensional code or that the display to the personal data is detected or there is a selection of the call key, the relay contact device 110 is the real call from the assignable virtual number. The number is assigned a virtual number, and then the assigned virtual number and the real phone number are sent to the cloud server 160 for storage. In other embodiments, when detecting the presence of the scan result of the two-dimensional code or detecting the display of the personal data or the selection of the call key, the cloud server 160 assigns the real telephone number from the assignable virtual number. A virtual number is then sent to the relay contact device 110.

The step S0 may further include storing the virtual number and the corresponding real phone number in the cloud server 160. In some embodiments, step S0 may further include configuring different virtual numbers for the same real phone number according to different types of operations such that the virtual number is associated with a real phone number and an operation type. Specifically, different virtual numbers may be configured for the dialing operation and the short message operation. When it is detected that the operation type of the telephone number is a calling call, the virtual number associated with the calling operation is queried to obtain the associated virtual number. A real phone number and establishing a call with the real phone number; when it is detected that the type of operation for the phone number is a send message, a message is sent to the virtual number associated with the call operation.

In other embodiments, further, before step S1, the method further includes: forming a corresponding barcode label according to the customer personal data. In some embodiments, the associated virtual number can be configured when the corresponding barcode label is formed, so that the barcode label can provide a way of contacting the customer from the time of formation, so that communication is more convenient and also needs It is noted that when the barcode label is formed, the virtual number associated with it will be configured, which will make the virtual number have a long life cycle, and impose certain requirements on the number of virtual numbers and the storage space.

According to some aspects of the present invention, referring to FIG. 12, there is further provided an information transmission apparatus for personal data, comprising: a display device 210 adapted to display personal data of a client in a semi-public form, the personal data including at least a real telephone a number, and the real phone number is associated with at least one virtual number and provides an operational portal for communicating with the personal data; the processing device 220, adapted to be coupled to the display device 210, detecting whether execution via the display device 210 is required The operation shown by the presentation interface, when detecting the operation, extracting the virtual number, acquiring a real phone number corresponding to the virtual number, and performing the operation based on the real phone number.

In other embodiments, the information transmission device may further include: an identification device 230 adapted to acquire and identify a barcode label associated with at least one customer's personal data. In particular, the identification device 230 can be an optical image recognition instrument, like a camera or the like, or an electronic tag recognition instrument, like an RFID reader or an NFC reader. In some embodiments, the identification device 230 is connected to the processing device 220 and the display device 210 respectively, and the acquired barcode label is decoded by the processing device 220 to obtain a decoding result, and the decoding result is performed by the display device 210. display. In some embodiments, the content of the barcode label can be a web address that includes a customer personal data presentation interface. In other implementations, the identification device 230 identifies and decodes the acquired barcode label, forms a presentation interface suitable for display by the display device 210 through the processing device 220, and displays the presentation interface through the display device 210. .

In some embodiments, the information transmission device may further comprise: a communication device 240 adapted to establish communication based on the acquired real telephone number. Specifically, in some embodiments, the process may include: establishing a call progress with the real phone number, and then the communication process that the communication device 240 dials to the virtual number, and the communication process that the communication device 240 dials the real phone number. In other embodiments, it may also include sending a message to the real phone number.

In some embodiments, the processing device 220 further includes: a local processing module 222, an interface module 224, and a cloud processing module 226. The local processing module 222 can be configured to monitor the operations performed by the user on the display device 210, obtain the virtual number, determine the type of the operation, and send the virtual number to the cloud processing module 226 through the interface module 224, and the cloud processing is performed. The module 226 obtains the associated real phone number based on the received virtual number and performs a corresponding operation based on the real phone number.

According to some aspects of the present invention, referring to FIG. 13, a method for transmitting information of personal data is further provided, which may include: Step S400: Acquiring personal data of a client, wherein the personal data includes at least one real phone number Step S410, encoding according to the acquired personal data, forming a corresponding barcode label, and assigning an associated virtual number to the real telephone number in the personal data.

According to some aspects of the present invention, referring to FIG. 14, there is further provided an information transmission apparatus for personal data, which may include: a personal data acquisition device 400 adapted to acquire personal data of a client, wherein the personal data includes at least A real telephone number; the encoding device 410 is adapted to encode according to the acquired personal data to form a corresponding barcode label; the number assignment device 420 is adapted to assign an associated virtual number to the real telephone number in the personal data. The personal data acquisition device 400 can be an input device or an image entry device or the like.

According to some aspects of the present invention, a computer program product of a computer readable storage medium, including computer program code, which when executed by a processor, enables the processor to follow the method of the above-described embodiments To transmit information about customer personal data safely and conveniently. The computer storage medium can be any tangible medium such as a floppy disk, CD-ROM, DVD, hard drive, or even network media.

The description of the present invention has been presented for purposes of illustration and description, and is not intended to Numerous modifications and variations will be apparent to those skilled in the art after reading this disclosure. The various embodiments described above can be used alone or in various combinations unless the context clearly dictates otherwise. Those skilled in the art will appreciate that the methods and apparatus in the embodiments of the present invention can be implemented in software, hardware, firmware, or a combination thereof.

Therefore, the embodiments are chosen and described in order to explain the principles of the invention, the invention, and the All modifications and substitutions are intended to fall within the scope of the invention as defined by the appended claims.

Claims

A method for transmitting information of personal data, comprising:

Obtaining a barcode label, wherein the barcode label stores the personal data of the client in a set encoded form, wherein the personal data includes at least one real telephone number;

Decoding the barcode label and displaying the personal data in a partially disclosed form through a display device according to a decoding result, such that the real telephone number is not completely displayed, and detecting an operation type of the real telephone number;

The real phone number is associated with at least one virtual number, and when it is detected that the operation type of the real phone number is a call, the dialing of the virtual number is performed.
The method of claim 1 further comprising: assigning an associated virtual number to said real telephone number when detecting that the type of operation of said real telephone number is to place a call.
The method of claim 2, further comprising: assigning to the real telephone number a different virtual number than performing the placing of the telephone call when detecting that the operation of the real telephone number is a short message operation.
The method of claim 1, further comprising: when it is detected that there is an acquisition or decoding operation for the barcode label, or when the personal data is displayed according to the decoding result, the real telephone number Assign an associated virtual number.
The method of claim 1 further comprising: assigning at least one associated virtual number to said real telephone number when said barcode label is formed.
The method according to any one of claims 2 to 5, wherein the performing the dialing of the virtual number comprises at least extracting the virtual number, performing a query according to the virtual number, and acquiring the virtual number associated with the virtual number The real phone number and establish a call with the real phone number.
The method according to claim 6, further comprising: when the barcode label is decoded or there is a dialing instruction to the virtual number, initiating a query request to the cloud server to acquire the virtual The real phone number associated with the number, the virtual number being included in the query request.
The method of claim 7 wherein said query request further comprises a number of the relaying contact device.
The method of claim 7 further comprising:

Establishing a connection with the cloud server, querying, by the cloud server, a real phone number associated with the virtual number, and further establishing a call with the real phone number;

A call with the relay contact device is communicated with a call established via the cloud server with the real phone number.
The method of claim 9 further comprising: establishing or maintaining a call with said relaying contact device.
The method of claim 1, further comprising: when detecting that the type of operation of the phone number is an unbinding operation, disassociating the virtual number from the real phone number.
An information transmission device for personal data, comprising:

A display device adapted to display a customer's personal data in a semi-public form and to provide an operational portal for operating the personal data, wherein the personal data includes at least one real telephone number to display the customer's semi-public form Personal data makes the real phone number not fully displayed;

Processing device, adapted to be connected to the display device, detecting an operation of the personal data received by the display device; and detecting when the operation type of the real phone number is a call, acquiring Describe at least one virtual number associated with the real phone number and perform a call to the virtual number.
The information processing apparatus according to claim 12, wherein the performing the dialing of the virtual number further comprises: performing a query according to the virtual number, acquiring a real telephone number associated with the virtual number, and establishing a connection with the virtual number A call that describes a real phone number.
The information processing apparatus according to claim 13, further comprising: an identification device adapted to acquire and recognize a barcode label, said barcode label storing a personal data of the client in a set encoded form, wherein said identification The device is connected to the processing device and the display device respectively, and the obtained barcode label is decoded by the processing device, and the decoding result is displayed by the display device.
The information processing apparatus according to claim 13, further comprising: a communication device adapted to establish or maintain a communication process.
The information processing apparatus according to claim 13, wherein the processing device further comprises: a local processing module, an interface module, and a cloud processing module; wherein the local processing module is adapted to monitor that the display device receives The operation, determining the type of the operation, acquiring the virtual number; the interface module is adapted to send the virtual number to the cloud processing module; the cloud processing module is adapted to obtain an association according to the received virtual number The real phone number and perform the corresponding operation based on the real phone number.
The information processing apparatus according to claim 16, wherein said interface module further transmits a number of said information processing apparatus to said cloud processing module.
A method for transmitting information of personal data, comprising:

Encoding according to the customer's personal data, forming a corresponding barcode label, wherein the personal data includes at least one real telephone number, and when the barcode label is formed, or the barcode label is acquired or decoded, Or assign an associated virtual number to the real phone number when there is a call operation to the real phone number.
A personal data information transmission device, comprising:

a personal data obtaining device adapted to obtain a barcode label, wherein the barcode label stores the personal data of the client in a set encoded form, wherein the personal data includes at least one real telephone number;

The encoding device is adapted to perform encoding according to the acquired personal data to form a corresponding barcode label;

a number assigning device adapted to form the barcode label, or to perform an acquisition or decoding operation on the barcode label, or to be authentic in the personal data when there is a call operation to the real telephone number The phone number is assigned the associated virtual number.