JP2006164060A - Calling server, printer and calling method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To allow a customer to effectively and efficiently practically use a waiting time by setting calling time. <P>SOLUTION: The customer waiting calling is registered in a registration list together with registration order and a notification destination of a cellphone, and calling notification is transmitted to the cellphone of the customer when a turn of the customer approaches. In that case, a calling server retrieves the customer after a prescribed person number to the customer having the turn by use of the registration order recorded in the registration list, and the calling is performed to the cellphone of the retrieved customer. Thus, because calling the customer of the registration order wherein the registration order of the customer having the turn is shifted to late order by a prescribed quantity, the customer can have enough time to go to a calling place from the place where one stays, and a calling side can expect that the customer arrives at the calling place when the turn of the customer comes. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a call server, a printing apparatus, and a call method, and for example, relates to an apparatus that improves customer convenience such as effective use of waiting time by calling a customer's mobile terminal.

For example, in a public facility such as a hospital, a bank, and an amusement facility, many customers have to be accepted in order, and thus there may be a long waiting time for the customer.
Since the customer did not know when his turn would come, he had to wait in the waiting room, putting a heavy burden on the customer.

Therefore, in order to reduce the customer's psychological burden, magazines and TVs are provided in the waiting room and customers can enjoy them, or each customer issues a number tag printed with a serial number to check the progress. Measures such as displaying on an electric bulletin board are taken.
In addition, as in the technique disclosed in the following document, a system is proposed in which a call is made to a customer's mobile terminal when the customer's turn comes.

JP 2004-38823 A

  In the description proposed in this document, for example, a customer who waits for a turn at a bowling alley registers a mobile phone contact information in a server, and notifies the customer's mobile phone when a lane is available.

When a call is made to a customer's mobile terminal, a suitable call timing differs depending on the call side such as a hospital or amusement facility or the customer.
For example, in the case of a small-scale facility such as a ward, the customer is expected to be in the ward and may be called just before the customer's turn comes. The customers are expected to be scattered, and it is necessary to call the customers with time.

Further, depending on the content of the action during the waiting time, the customer may want to set the call timing such as calling 10 minutes before or 20 minutes before calling.
Therefore, in a system that simply calls a customer when the order of the customers comes, it is not always convenient for the calling side and the customer.

  Accordingly, an object of the present invention is to enable a customer to effectively and efficiently use a waiting time by setting a calling time.

In order to achieve the above object, the present invention corresponds to a registration information receiving unit that receives a registration ID and connection information to a mobile terminal that performs call notification, and the received registration ID and connection information. A registration information storage means for storing information; a specifying means for specifying a registration ID; a specifying means for specifying a registration ID to be called using the registration ID specified by the specifying means; and a registration specified by the specifying means Connection information acquisition means for acquiring connection information associated with an ID from the registration information storage means, and call means for connecting to the mobile terminal using the acquired connection information and making a call. A paging server is provided (first configuration).
In the first configuration, an arithmetic expression setting unit that sets an arithmetic expression for specifying a registration ID to be called from the designated registration ID may be provided (second configuration).
Also, the present invention provides registration information receiving means for receiving a registration ID and connection information to a mobile terminal that performs call notification, and registration information for storing the received registration ID and connection information in association with each other. Storage means; designation means for designating a registration ID; connection information obtaining means for obtaining connection information associated with the registration ID designated by the designation means from the registration information storage means; and the obtained connection information. A call server comprising a call means for connecting to a mobile terminal using the call and performing a call is provided (third configuration).
Furthermore, the present invention reads the server connection information and the registration ID from the photographed image by predetermined image processing, connects to the connection destination according to the read server connection information, and transmits the read registration ID to the connection destination. A printing apparatus that provides an image to a terminal, and a connection information storage unit that stores server connection information to a call server having any one of the first configuration, the second configuration, and the third configuration A registration ID issuing means for issuing a registration ID; a printing means for printing the stored server connection information and the issued registration ID on a print medium so as to be automatically readable by predetermined image processing; Is provided (fourth configuration).
In addition, the present invention provides a computer comprising registration information receiving means, registration information storage means, designation means, identification means, connection information acquisition means, and calling means.
A registration information receiving step of receiving a registration ID and connection information to a portable terminal that performs call notification by the registration information receiving means; and the registration ID and connection information received by the registration information storage means; A registration information storing step for storing the information in association with each other, a designation step for designating a registration ID by the designation means, and a registration ID for making a call using the registration ID designated by the designation means by the specification means A connection information acquisition step of acquiring connection information associated with the registration ID specified by the specification means from the registration information storage means, and the acquisition means by the calling means. A calling method comprising: a calling step for connecting to a portable terminal using the connection information and performing a call. Subjected to (fifth configuration).
In addition, the present invention provides a registration information receiving means, a registration information storing means, a specifying means, a connection information obtaining means, and a calling means. A registration information receiving step for receiving connection information to the mobile terminal that performs the call notification, and a registration information storage step for storing the received registration ID and connection information in association with each other by the registration information storage means; A designation step for designating a registration ID by the designation means; and connection information for obtaining connection information associated with the registration ID designated by the designation means from the registration information storage means by the connection information obtaining means. An obtaining step, and a calling step for connecting to the portable terminal using the obtained connection information and calling by the calling means. To provide a call wherein the (sixth configuration).

  According to the present invention, the customer can effectively use the waiting time efficiently.

(A) Outline of Embodiment The call server of this embodiment registers a customer (patient in the embodiment) waiting for a call in the registration list together with the registration order and the notification destination of the mobile phone. When approaching, a call notification is sent to the customer's mobile phone. The registration order is specified by the registration ID.
In this case, the calling server uses the registration order recorded in the registration list to search for a predetermined customer ahead of the customer whose order has been reached, and calls the searched customer's mobile phone.

As described above, since the registration order of the customer whose order has come is shifted to the later order by a predetermined quantity, the customer can have time to go to the calling location from the destination. Also, the calling party can expect that the customer has arrived at the calling location when the turn of the customer comes.
The shift amount is configured to be set by the caller or the customer, thereby enabling flexible operation of the call system.

  The call server can be used in various situations where customers wait, such as hospitals, amusement facilities, government offices, and financial institutions. Describe the case of calling a patient in a hospital (operated by another corporation).

At the time of patient accounting, the hospital prints an accounting slip at the hospital accounting terminal and passes it to the patient. This accounting slip is printed with a two-dimensional barcode in which server connection information and a registration ID are embedded.
When a patient takes a picture with a mobile phone equipped with a two-dimensional barcode, the mobile phone extracts the server connection information and registration ID from the two-dimensional barcode, and uses this to automatically connect the mobile phone to the calling server. The registration ID is transmitted to the calling server.

The registration server receives the registration ID from the mobile phone and stores it in the registration list. Then, registration screen data for registering connection information for connecting a communication line to the mobile phone is transmitted from the call server to the mobile phone.
The mobile phone receives the registration screen data from the call server and displays the registration screen on the display.

The patient inputs connection information (such as a telephone number and an e-mail address) to the mobile phone from the registration screen as a call notification transmission destination, and transmits it to the registration server.
The registration server stores connection information in association with the previously received registration ID.
With the above processing, the registration processing of the calling case related to this patient is completed.

On the other hand, in the pharmacy, an accounting slip is received from an ordered patient, and the two-dimensional bar code printed on this is taken with a camera installed in the pharmacy accounting terminal.
The pharmacy accounting terminal performs image processing on the photographed image, extracts the registration ID printed on the accounting slip, and transmits it to the calling server.

The calling server can receive the registration ID of the patient currently accepted by the pharmacy by receiving the registration ID from the pharmacy accounting terminal.
Then, the calling server searches the registration list for a patient having a registration ID that is 5th ahead of the designated registration ID (this value can be set by a pharmacy or the like). Then, the contact information of the patient's mobile phone is acquired from the registration list, and a call notification is transmitted to the patient's mobile phone using the contact information.

(B) Embodiment FIG. 1 is a block diagram showing a system configuration of a calling system according to the present embodiment.
The call system 1 is a network system that calls a patient's mobile phone when the dispensing order approaches so that a patient who has completed medical care at a hospital can effectively use the time until the drug is dispensed at a pharmacy. It is.

The calling system 1 includes a hospital accounting terminal 4, a pharmacy accounting terminal 10, a calling server 2, a mobile phone 8, and the like.
The configuration of the call system 1 will be described below in association with the numbers shown in parentheses in FIG.

(1) Printing The hospital accounting terminal 4 is a terminal for accounting for medical expenses based on a medical record issued by a doctor. The hospital accounting terminal 4 has functions provided by a normal accounting terminal, such as a calculation function and a cash accounting function. And can be connected via a network such as the Internet.

The hospital accounting terminal 4 stores server connection information (for example, URL (Uniform Resource Locators)) to the call server 2 and has a function of issuing a registration ID when registering to the call server 2. .
When the hospital accounting terminal 4 issues the accounting slip 6 to the patient, the hospital connection terminal 4 prints the server connection information and the registration ID on the accounting slip 6 with a two-dimensional barcode.

  The registration IDs are issued as serial numbers in the registration order, for example, 001, 002, 003,..., And the registration order can be specified by the registration ID when registering in the registration list.

FIG. 2 shows an example of the accounting slip 6.
The accounting voucher 6 is printed with a two-dimensional barcode 15 in addition to the items described in the normal accounting voucher, such as the hospital name, the billing date of the medical fee, and the examination fee.

On the two-dimensional barcode 15, a guide for using the automatic calling service is printed, such as "If you photograph the lower two-dimensional barcode with a mobile phone, you can register for the automatic calling service."
The two-dimensional barcode 15 is obtained by converting server connection information to the calling server 2 and the registration ID of the patient into a two-dimensional barcode.

(2) Issuance Notification Returning to FIG. 1, when the hospital accounting terminal 4 issues the accounting slip 6, the registration ID printed on the accounting slip 6 and the issue time of the accounting slip 6 are transmitted to the calling server 2.
The call server 2 sets a limit on the registration reception time so as to wait for registration from a patient for a predetermined time (for example, 10 minutes) after the accounting slip 6 is issued, and received from the hospital accounting terminal 4 The registration ID is provisionally registered in a temporary registration list (not shown) together with the issue time.

The hospital accounting terminal 4 notifies the call server 2 of the registration ID and its issue time by transmitting an issuance notification to the call server 2, and waits for 10 minutes for the registration of the registration ID from the patient.
The reason why the registration reception time is limited in this way is to exclude a patient who does not intend to register from the registration target. If there is no limitation on the reception time, the issue notification of (2) is called. There is no need for processing to be transmitted to the server 2.

(3) Imaging When the patient receives the accounting slip 6, the patient images the two-dimensional barcode 15 with the mobile phone 8.
The mobile phone 8 is a mobile terminal provided with a camera, a two-dimensional barcode analysis function, an Internet connection function, and the like.
In addition to the mobile phone 8, it is also possible to use other forms of mobile terminals such as a PDA (Personal Digital Assistant) or a portable PC having these functions.

  When the mobile phone 8 captures the two-dimensional barcode 15, the captured image is processed and analyzed, and server connection information and a registration ID embedded in the two-dimensional barcode 15 are extracted. This process can be performed by performing a known technique of two-dimensional barcode analysis.

(4) Registration When the mobile phone 8 extracts the server connection information, it connects to the call server 2 using this, and transmits the extracted registration ID to the call server 2.
The call server 2 receives the registration ID, confirms that it is within the reception time, and records this registration ID in the registration list. Then, the mobile phone 8 is requested to transmit connection information to the mobile phone 8.

The mobile phone 8 receives this request, asks the patient to input connection information to the mobile phone 8, and transmits it to the call server 2.
The call server 2 receives the connection information from the mobile phone 8 and stores it in the registration list in association with the registration ID. Then, a registration completion notification is transmitted to the mobile phone 8.

FIG. 3A is a diagram showing an example of a connection information input screen displayed on the display of the mobile phone 8.
The connection information input screen 18 is a screen in which the call server 2 transmits screen data to the mobile phone 8 to request the patient to transmit connection information.

The connection information input screen 18 includes a mobile phone number input field 19, a mail address input field 20, and a send button 21.
The mobile phone number input column 19 is a column for inputting the mobile phone number of the mobile phone 8, and the mail address input column 20 is a column for inputting the e-mail address of the mobile phone 8.

  The patient inputs either the mobile phone number input field 19 or the mail address input field 20, clicks the send button 21, and sends the input connection information (mobile phone number or e-mail address) to the call server 2. Send.

FIG. 3B is a diagram showing an example of a registration completion notification screen displayed on the display of the mobile phone 8.
The registration completion notification screen 24 is displayed when the call server 2 transmits screen data to the mobile phone 8 and displays it.

On the registration completion notification screen 24, the message “Registration has been accepted. We will call you 10 minutes in advance.” Is displayed, indicating that registration has been completed and the timing of the call.
This wording is set in the call server 2 by the caller (hospital, pharmacy, etc.).

FIG. 4 is a diagram showing a logical configuration of a registration list in which the call server 2 registers a call item.
The registration list 33 includes items such as “registration ID”, “connection information”, and “call”.
The registration list 33 is accompanied by a calling condition 32.

The item “registration ID” is an item for storing the registration ID received from the mobile phone 8.
Since the registration ID is a serial number in the order of issuance, even if the account that was accounted for later registered the call before the account that was accounted for earlier, the call server 2 does The order of issue can be recognized.

The item “connection information” is an item for recording connection information transmitted from the mobile phone 8.
The connection information is the mobile phone number of the mobile phone 8 or the e-mail address of the mobile phone 8, and is stored in association with the item “registration ID”.

  The item “call” is an item for storing a flag for recording whether or not a call has been made. “Completed” is recorded for a case that has already been called, and “Not” is recorded for a case that has not been called yet.

The calling condition 32 sets an arithmetic expression for calculating the registration ID of the patient to be called by the calling party (pharmacy or the like).
As will be described later, the call server 2 receives the designation of the registration ID from the pharmacy accounting terminal 10, but the call server 2 is a value obtained by performing an operation designated by the call condition 32 on the designated registration ID (this example Then, a call is made to the registration ID of the registration ID obtained by adding 5 to the designated registration ID.
For example, when the registration ID “003” is designated from the pharmacy accounting terminal 10, the call server 2 calls the registration ID “008” obtained by adding 5 to the registration ID “003”.

  Note that the call server 2 receives a business end notification from the hospital accounting terminal 4 and the pharmacy accounting terminal 10 when the business of the hospital or pharmacy ends. The call server 2 resets the registration list 33 when receiving the business end notification, and creates a new registration list 33 the next day.

FIG. 5 is an example of a calling condition setting screen displayed on the pharmacy accounting terminal 10 and is displayed when setting the calling condition 32 from the pharmacy accounting terminal 10.
The calling condition setting screen 38 includes a numerical value input field 39 and a transmission button 40. The numerical value input column 39 is a column for inputting the number of items set in the registration list 33.
When the transmission button 40 is clicked, the value input in the numerical value input field 39 is transmitted to the calling server 2 and the calling condition 32 is set.

  When setting the calling condition 32, a message registration screen (not shown) is used from the pharmacy accounting terminal 10 to display on the registration completion notification screen 24, such as “Registration accepted. A message, a message to be displayed on the mobile phone 8 when calling, and the like can be set and stored in the call server 2.

(5) Pharmacy Reception Returning to FIG. 1, the pharmacy accounting terminal 10 has functions as a normal accounting terminal such as a calculation function and a cash accounting function, and a two-dimensional barcode printed on the accounting slip 12 by an attached camera. And a function of extracting a registration ID from the photographed image.

When the pharmacy finishes dispensing and delivers the medicine to the patient, he / she is presented with the accounting slip 12 issued to the patient, which is photographed with a camera and the registration ID printed on the accounting slip 12 is used as the pharmacy accounting. Input to the terminal 10.
Alternatively, the registration ID may be printed as a number on the accounting slip 12 and the person in charge may input it to the pharmacy accounting terminal 10 using a numeric keypad.

(6) Registration ID Transmission The pharmacy accounting terminal 10 is arranged so as to be connectable to the call server 2 via a network such as the Internet. When the registration ID is acquired from the accounting slip 12, it is transmitted to the call server 2.

(7) Call When the call server 2 receives the registration ID from the pharmacy accounting terminal 10, the call server 2 performs an operation specified by the call condition 32 on the registration ID, and calculates the registration ID of the patient to be called.
Then, the calculated registration ID is searched in the registration list 33, and the registration ID to be called is specified.

When the call server 2 specifies the registration ID, the call server 2 connects to the mobile phone 8 using the connection information associated with the registration ID and makes a call.
When the connection information is a mobile phone number, the call server 2 places a call notification call on the mobile phone 8 and notifies the voice “10 minutes ago” when the patient answers the phone.
When the connection information is an electronic mail address, a call notification mail is transmitted to the mobile phone 8.

FIG. 6 is a diagram showing an example of a call notification mail transmitted from the call server 2 to the mobile phone 8.
As shown in FIG. 6, the call notification mail 26 displays the content of the call such as “10 minutes ago. Please come to Suzuki Pharmacy”.

The caller is set to call the registration ID of five items ahead in the call condition 32, but this message is set by estimating that the caller will process about five items for about 10 minutes.
In addition, since the caller can set the contents of the call notification telephone and the call notification mail 26, directions to the pharmacy, advertisements, and the like can be presented.

Next, a procedure for calling the patient by the calling system 1 will be described with reference to the flowchart of FIG.
First, the hospital accounting terminal 4 issues an accounting slip 6 (step 5), and further transmits the registration ID issued for the accounting slip 6 to the calling server 2 together with the issue time (step 10).

  Here, the hospital accounting terminal 4 includes a connection information storage unit that stores server connection information, a registration ID issuing unit that issues a registration ID, and a printing unit that prints these information on a print medium (paper of the accounting slip 6). Are configured.

The call server 2 receives the registration ID and issue time from the hospital accounting terminal 4 and temporarily registers it in the temporary registration list (step 15).
On the other hand, the patient who has received the accounting slip 6 photographs the two-dimensional barcode 15 printed on the accounting slip 6 with the mobile phone 8. Thereby, the mobile phone 8 acquires the image data of the two-dimensional barcode 15 (step 20).

The mobile phone 8 analyzes the acquired image of the two-dimensional barcode 15 and extracts server connection information and a registration ID (step 25).
Then, the mobile phone 8 connects to the call server 2 using the extracted server connection information, and transmits a registration ID (step 30).

The call server 2 receives the registration ID from the mobile phone 8 and obtains the issuance time of the registration ID using the temporary registration list.
If the current time is outside the time limit, an error message is transmitted to the mobile phone 8 and the process is terminated.

If the current time is within the time limit from the issue time, the screen data of the connection information input screen 18 is transmitted to the mobile phone 8 to request transmission of connection information (step 35).
On the other hand, the cellular phone 8 receives this from the call server 2 and displays the connection information input screen 18 on the display.

When the patient inputs the connection information to this and clicks the send button, the mobile phone 8 transmits the connection information to the call server 2 (step 40).
When the call server 2 receives the connection information from the mobile phone 8, it registers it in the registration list 33 in association with the registration ID (step 45).

  Thus, the call server 2 includes registration information receiving means for receiving a registration ID and connection information, and registration information storage means for storing the received registration ID and connection information in association with each other.

On the other hand, in the pharmacy, the registration ID of the patient who has finished dispensing is read by the pharmacy accounting terminal 10 and transmitted to the calling server 2 (step 47).
The calling server 2 receives the registration ID from the pharmacy accounting terminal 10 and designates it as a reference value for calculating the registration ID of the patient who calls this registration ID (designating means).
Next, the calling server 2 performs a predetermined calculation (in this case, 5 is added) set in advance by the calling condition 32, and specifies the registration ID of the patient to be called (identifying means) (step 50).

The call server 2 searches the registration list 33 for the specified registration ID, and acquires connection information associated with the registration ID (connection information acquisition means).
Then, if the specified registration ID is a mobile phone number, the call server 2 makes a call notification telephone, and if it is an e-mail address, the call server 2 transmits a call notification mail (calling means) (step 55). .

The cellular phone 8 accepts the connection from the call server 2 and presents the call notification transmitted from the call server 2 to the patient (step 60).
That is, the mobile phone 8 reproduces a message in the case of a call notification phone, and displays this on the display in the case of a call notification mail.

FIG. 8 is a diagram illustrating an example of a hardware configuration of the call server 2.
The call server 2 includes a CPU (Central Processing Unit) 51, a RAM (Random Access Memory) 52, a ROM (Read Only Memory) 53, an input device 54, a display device 55, a printing device 56, a communication control device 57, a storage device 58, Each functional unit such as a storage medium driving device 59 and an input / output I / F (interface) 60 is connected by a bus line 50.

The CPU 51 is a central processing unit that performs various types of arithmetic processing, information processing, and control of each component constituting the call server 2 according to a predetermined program.
The CPU 51 registers a registration ID and connection information, calls the mobile phone 8, and the like.

The ROM 53 is a read-only memory that stores basic programs and data for operating the call server 2.
The RAM 52 is a readable / writable memory that provides a working area for the CPU 51 to operate.

  The input device 54 includes a numeric keypad, function keys, a barcode reading device, and other input devices, and is used when a person in charge operates the call server 2 during maintenance or the like.

The display device 55 includes a display device that displays character information and image information, and is used when a person in charge of the call server 2 operates the call server 2.
The display device 55 includes, for example, a liquid crystal display, a plasma display, or other display devices.

The communication control device 57 is a functional unit that connects the call server 2 to the network. The call server 2 can communicate with the hospital accounting terminal 4, the pharmacy accounting terminal 10, and the mobile phone 8 via the communication control device 57.
Although not shown, the call server 2 also includes a telephone line connection device for making a call notification call to the mobile phone 8.
The printing device 56 is used when the person in charge of the call server 2 outputs information to a print medium such as paper.

The storage medium drive device 59 is a functional unit that drives the attached removable storage medium and reads and writes data.
Examples of the readable / writable storage medium include a flexible disk, a magneto-optical disk, a semiconductor storage device, a magnetic tape, and a paper tape.
As a read-only storage medium, for example, there are optical discs such as CD-ROMs.

  The call server 2 can install a call program for writing a call function or write log data from a storage medium attached to the storage medium driving device 59.

The storage device 58 is a large-capacity readable / writable storage device configured by, for example, a hard disk.
The storage device 58 includes a program storage unit 61 that stores programs and a data storage unit 62 that stores data.

  The program storage unit 61 stores various programs such as an OS (Operating System), a server program, a communication program, a calling program,...

The OS is a program for causing the CPU 51 to perform basic functions for operating the call server 2 such as management of file input / output and control of various functional units.
The communication program is a program for controlling the communication control device 57 and causing the CPU 51 to exhibit a function for performing communication via a network such as the Internet. Further, the CPU 51 also has a function of making a call to the mobile phone 8 by connecting to the telephone line.

The calling program is a program for causing the call server 2 to perform processing related to calling work such as setting of calling conditions, management of a call list, call processing, and the like.
The data storage unit 62 stores a calling condition 32, a registration list 33, and the like.

The hardware configuration of the hospital accounting terminal 4, the pharmacy accounting terminal 10, and the mobile phone 8 is basically the same as that of the call server 2.
In the following, with reference to the reference numerals in FIG. 8, in the case of the hospital accounting terminal 4, the program storage unit 61 issues an accounting slip for issuing an accounting slip 6 in addition to an accounting processing program for performing accounting processing. Stores programs.

  The accounting slip issuing program issues a registration ID, converts this into a two-dimensional barcode with server connection information, and generates a two-dimensional barcode 15 (FIG. 2), accounting items and a two-dimensional barcode 15 as an accounting slip. 6 causes the CPU 51 to perform a function of printing on the CPU 6. The accounting slip 6 is printed by the printing device 56.

  In the case of the pharmacy accounting terminal 10, in addition to the accounting processing program for performing accounting processing, a registration ID transmission program for reading the two-dimensional barcode 15 to extract a registration ID and transmitting it to the calling server 2 is stored in the program storage unit 61. Has been.

  In the case of the cellular phone 8, the program storage unit 61 analyzes the two-dimensional barcode 15 and extracts the server connection information and the registration ID, and uses the extracted server connection information to connect to the call server 2 via the network. A two-dimensional barcode processing program for causing the CPU 51 to perform the function of transmitting the registered ID is stored.

  In the present embodiment, the connection information to the mobile phone 8 is input to the mobile phone 8 by the patient and is transmitted to the call server 2. However, the connection information is stored in advance and registered with the registration ID. A two-dimensional barcode processing program can be configured to be transmitted to the call server 2. With this configuration, the patient can call and register with the call server 2 simply by photographing the two-dimensional barcode 15 with the mobile phone 8.

  Although the present embodiment has been described above, various modifications can be made. For example, in the calling system 1, the calling side sets the calling condition (the arithmetic expression for calculating the registration ID of the calling target from the registration ID specified by the calling side), but the patient can also be configured to set this.

In this case, the call server 2 displays, for example, “How many people will you call before?” On the mobile phone 8 and the patient inputs “8 people”.
Then, the call server 2 sends a call notification to the mobile phone 8 when the pharmacy accounting terminal 10 has received a registration ID for 8 persons before the registration ID of the patient.

For example, the default of the calling condition is set to “5 previous”, and when the calling condition is set by the patient, the condition is stored in the registration list 33 in association with the registration ID.
The call server 2 makes a call according to the calling conditions of each patient.

  In this embodiment, the call system 1 is applied to a hospital as an example. However, this does not limit the application target. For example, a bank counter, fast food, a mobile phone store, a photo print store, a take-out store, etc. It can be used in places where customers wait, such as lunch boxes, restaurants, amusement parks, and exhibition halls.

Further, in the accounting slip 6, the server connection information and the registration ID are converted into the two-dimensional barcode 15 and printed. However, this does not limit the printing form. For example, digital watermarks, letters, numbers, symbols, etc. Can also be configured to print.
In the case of printing with a digital watermark, the mobile phone 8 has a function of analyzing the digital watermark, and in the case of using characters or the like, an OCR (Optical Character Reader) is provided.

The following effects can be obtained by the present embodiment described above.
(1) Since the patient can receive a call to the mobile phone 8 shortly before the turn comes, the waiting time can be effectively utilized without worrying about the call order.
(2) Since the registration ID whose calling order is later than the registration ID designated by the pharmacy accounting terminal 10 is called, the patient can have time to arrive at the pharmacy.

(3) It is possible to set an arithmetic expression for specifying a registration ID that is called in order from the registration ID designated by the pharmacy accounting terminal 10, thereby adjusting a patient's time margin.
(4) Since the connection from the mobile phone 8 to the calling server 2 and the transmission of the registration ID are automatically performed, the burden of patient registration can be reduced.

(Second Embodiment)
In this embodiment, a case where the call system is applied to a lost child call in an amusement park will be described.
FIG. 9 is a block diagram showing a system configuration of the calling system 1a according to the present embodiment.
The call system 1a calls the guardian's mobile phone 8 when a lost child occurs in an amusement park.

The call system 1a includes a call server 2, a patch terminal 67, a lost child call terminal 65, a mobile phone 8, and the like.
The call system 1a will be described below in association with the numbers shown in parentheses in FIG.

(1) Issuance of emblem The emblem terminal 67 is installed near the entrance of the amusement park, and when the child enters, the emblem 69 is printed and issued.
FIG. 10A shows an example of the appearance of the emblem 69. As shown in the figure, the emblem is printed with a pattern that a child likes, and an adhesive is applied to the back surface. A picture to be printed on the emblem 69 is selected by a child and printed on demand.
When the guardian of the child receives the issuance of the emblem 69, it attaches it to the child's clothes.

In the emblem 69, as shown in FIG. 10B, the connection information to the calling server 2 and the registration ID are embedded in the digital watermark 70.
Here, the digital watermark 70 is used because the design of the design of the emblem 69 is impaired when a two-dimensional bar code or the like is printed, so that information is embedded in the design with a digital watermark that is difficult to identify with the naked eye.

  In the example shown in FIG. 10B, connection information “http://yobashishi.com/saitama/” and a registration ID “bango = 003” are embedded as watermark information.

(2) Shooting Returning to FIG. 9, the guardian attaches the emblem 69 to the child's clothes and shoots it with the mobile phone 8.
The mobile phone 8 includes a camera, a digital watermark analysis function, an Internet connection function, and the like.
The mobile phone 8 analyzes the captured image of the emblem 69 to extract the digital watermark 70, and recognizes the server connection information and the registration number therefrom.

(3) Registration When the mobile phone 8 analyzes the digital watermark 70, it automatically connects to the calling server 2 using the server connection information and transmits a registration ID.
The call server 2 receives the registration ID and records it in the registration list. Then, the mobile phone 8 is requested to transmit connection information to the mobile phone 8.

The cellular phone 8 receives this request, asks the guardian to input the connection information, and transmits it to the call server 2.
The call server 2 receives the connection information from the mobile phone 8 and stores it in the registration list in association with the registration ID. Then, a registration completion notification is transmitted to the mobile phone 8.

FIG. 11 shows an example of the logical configuration of the registration list.
The configuration of the registration list 75 is the same as that of the registration list 33. However, the calling condition 74 attached to the registration list 75 is “0 destination of designated registration ID”.

(4) Shooting Returning to FIG. 9, it is assumed that the child is lost after the child registration ID and the connection information of the mobile phone 8 are registered in the registration list 75 as described above.
The child is protected by an amusement park attendant and housed in a lost child center. A lost child call terminal 65 is installed in the lost child center.

The lost child calling terminal 65 has a camera and a digital watermark analysis function, and is arranged to be connectable to the calling server 2 via a network such as the Internet.
When the clerk protects the child, the clerk photographs the emblem 69 attached to the child's clothes with the camera provided in the lost child calling terminal 65.

(5) Transmission of Registration ID When the lost call terminal 65 captures the emblem 69, it extracts the digital watermark 70 from the captured image, and acquires connection information and a registration ID.
Then, the lost child calling terminal 65 uses this connection information to connect to the calling server 2 and transmits a registration ID.
On the other hand, the call server 2 receives the registration ID transmitted from the lost child call terminal 65.

(6) Call The call server 2 accepts the registration ID specified by the registration ID received from the lost child call terminal 65, and the registration ID of the zero registration destination of this registration ID, that is, the registration ID received from the lost child call terminal 65 is specified. Is specified in the registration list 75.
Then, the call server 2 connects to the mobile phone 8 using the connection information associated with the specified registration ID and makes a call.

With the call system 1a described above, it is possible to appropriately protect a lost child.
Furthermore, in order to enable various measures when a lost child occurs, the guardian may be able to register additional information when registering connection information to the call server 2.
Additional information includes, for example, personal information such as a guardian's name, a child's name, and a home address / phone number.

In this case, the call server 2 receives the attached information from the mobile phone 8 and registers it in the registration list 75 in association with the registration ID.
These attached information can be browsed from the lost child calling terminal 65, and when the lost child is generated at the lost child center, the attached information regarding the child can be confirmed.

Further, similarly to the first embodiment, a time limit may be provided for accepting registration from the mobile phone 8.
In this case, when the emblem terminal 67 issues the emblem 69, the registration ID and the issue time are notified to the calling server 2 via a network such as the Internet.

  Furthermore, in this embodiment, the registration ID of the zero registration destination of the designated registration ID is specified by the calling condition 74. This is to make the system versatile (call server 2). In order to be able to set various calling conditions for the caller using the.

When calling the connection destination associated with the designated registration ID as in the present embodiment, a call server that omits the function of determining such a call condition may be constructed to reduce the cost. .
In this case, the call server 2 acquires the connection information associated with the registration ID specified by the lost child call terminal 65 directly from the registration list 75 without calculating.

The following effects can be obtained by the present embodiment described above.
(1) When a lost child is protected, a guardian can be called quickly.
(2) The guardian can connect to the calling server 2 and transmit the registration ID simply by photographing the emblem 69 with the mobile phone 8, and the burden on the guardian's registration can be reduced.

(3) Since the picture that the child likes is printed on the patch 69 by on-demand printing, the child can wear the patch 69 without resistance.
(4) Since the digital watermark 70 is used, the server connection information and the registration ID can be embedded in the emblem 69 without damaging the design of the pattern of the emblem 69.

It is the block diagram which showed the system configuration | structure of the calling system which concerns on 1st Embodiment. It is the figure which showed an example of the accounting slip. It is the figure which showed an example of the connection information input screen. It is the figure which showed an example of the logical structure of the registration list which registers a call case. It is an example of the calling condition setting screen displayed on a pharmacy accounting terminal. It is the figure which showed an example of the call notification mail. It is a flowchart for demonstrating the procedure in which a calling system calls a patient. It is the figure which showed an example of the hardware constitutions of a call server. It is the block diagram which showed the system configuration | structure of the calling system which concerns on 2nd Embodiment. It is a figure for demonstrating the emblem with which connection information was embedded. It is the figure which showed an example of the logical structure of a registration list.

Explanation of symbols

1 Calling System 1a Calling System 2 Calling Server 4 Hospital Accounting Terminal 6 Accounting Voucher 8 Mobile Phone 10 Pharmacy Accounting Terminal 12 Accounting Voucher 15 2D Barcode 18 Connection Information Input Screen 24 Registration Completion Notification Screen 26 Call Notification Mail 33 Registration List 38 Call Condition setting screen 65 Lost child call terminal 67 Patch terminal 69 Patch 70 Digital watermark

Claims (6)

Registration information receiving means for receiving a registration ID and connection information to a mobile terminal that performs call notification;
Registration information storage means for storing the received registration ID and connection information in association with each other;
A designation means for designating a registration ID;
Specifying means for specifying a registration ID to be called using the registration ID specified by the specifying means;
Connection information acquisition means for acquiring connection information associated with the registration ID specified by the specification means from the registration information storage means;
Call means for connecting to the mobile terminal using the acquired connection information and making a call;
A call server comprising:   2. The call server according to claim 1, further comprising an arithmetic expression setting unit that sets an arithmetic expression for specifying a registration ID to be called from the designated registration ID. Registration information receiving means for receiving a registration ID and connection information to a mobile terminal that performs call notification;
Registration information storage means for storing the received registration ID and connection information in association with each other;
A designation means for designating a registration ID;
Connection information acquisition means for acquiring connection information associated with the registration ID designated by the designation means from the registration information storage means;
Call means for connecting to the mobile terminal using the acquired connection information and making a call;
A call server comprising: The server connection information and the registration ID are read from the photographed image by predetermined image processing, connected to the connection destination according to the read server connection information, and the image is provided to the portable terminal that transmits the read registration ID to the connection destination. A printing device,
Connection information storage means for storing server connection information to the call server according to any one of claims 1, 2, or 3;
A registration ID issuing means for issuing a registration ID;
Printing means for printing the stored server connection information and the issued registration ID on a print medium so as to be automatically readable by predetermined image processing;
A printing apparatus comprising: In a computer comprising registration information receiving means, registration information storage means, designation means, identification means, connection information acquisition means, and calling means,
A registration information receiving step for receiving, by the registration information receiving means, a registration ID and connection information to a mobile terminal that performs call notification;
A registration information storage step of storing the received registration ID and connection information in association with each other by the registration information storage means;
A designation step of designating a registration ID by the designation means;
A specifying step of specifying a registration ID to be called by using the registration ID specified by the specifying means by the specifying means;
A connection information acquisition step of acquiring connection information associated with the registration ID specified by the specifying means from the registration information storage means by the connection information acquiring means;
A calling step of connecting to the portable terminal using the acquired connection information by the calling means and performing a call;
A calling method characterized by comprising: In a computer comprising registration information receiving means, registration information storage means, designation means, connection information acquisition means, and calling means,
A registration information receiving step for receiving, by the registration information receiving means, a registration ID and connection information to a mobile terminal that performs call notification;
A registration information storage step of storing the received registration ID and connection information in association with each other by the registration information storage means;
A designation step of designating a registration ID by the designation means;
A connection information acquisition step of acquiring connection information associated with the registration ID designated by the designation means from the registration information storage means by the connection information obtaining means;
A calling step of connecting to the portable terminal using the acquired connection information by the calling means and performing a call;
A calling method characterized by comprising:

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