CN105992200A - Addressee calling method, device, server and system - Google Patents
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- CN105992200A CN105992200A CN201510078515.8A CN201510078515A CN105992200A CN 105992200 A CN105992200 A CN 105992200A CN 201510078515 A CN201510078515 A CN 201510078515A CN 105992200 A CN105992200 A CN 105992200A
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- 230000000977 initiatory effect Effects 0.000 claims description 24
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W12/00—Security arrangements; Authentication; Protecting privacy or anonymity
- H04W12/02—Protecting privacy or anonymity, e.g. protecting personally identifiable information [PII]
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/083—Shipping
- G06Q10/0836—Recipient pick-ups
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W68/00—User notification, e.g. alerting and paging, for incoming communication, change of service or the like
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Abstract
The invention discloses an addressee calling method, a device, a server and a system. The method comprises steps: a paging request from a paging person is received, wherein the paging request comprises mail label information and the number of the paging person; according to the mail label in the paging request, the number of the addressee is retrieved; and according to the number of the addressee and the number of the paging person, conversation between the paging person and the addressee is built. According to the addressee calling method, the device, the server and the system provided by the invention, the mail label is adopted as a keyword index for identifying the telephone number of the addressee, the addressee does not need to make the personal telephone number public, and when a courier delivers a mail, the courier can initiate calling according to the mail label to contact the addressee, the operation is simple, convenient and intuitive, and the individual privacy of the addressee can be protected.
Description
Technical field
The present invention relates to postal service, field of express delivery, particularly relate to a kind of addressee's method of calling, dress
Put, server and system.
Background technology
Recently as the explosive growth of ecommerce, China's express delivery industry development is advanced by leaps and bounds,
Also the problem exposing information security while quickly increasing, such as: express delivery list is revealed express delivery and received
The individual privacy of part people and the various information security issues that cause.The express delivery being packaged on Express Mail Package
Singly contain a large amount of individual privacy information: such as addressee and sender's name, phone, address etc..
These privacy informations, during express mail transmission, addressee process, parcel abandon, lie substantially in nothing
Guard mode, causes the leakage of individual subscriber privacy, even personal information to be bought and sold.
Further, courier is by its personal mobile phone telephone to user, and user is real by caller identification
Whether now cannot differentiate from true courier, occur in that lawless person passes through outer package
Singly learn its address, phone, finally pretend to be courier to visit the malignant event mugged.
Therefore, it is necessary to propose one to prevent the leakage of addressee's personal telephone number, protection addressee
Privacy and relate to addressee's method of calling of addressee with making courier's quicklook.
Summary of the invention
One that the disclosure is to be solved technical problem is how to provide one to prevent addressee's personal call
Number leaks, protects the privacy of addressee and can quickly contact the method for calling of addressee.
The disclosure provides a kind of addressee's method of calling, including: receive the paging request of paging person,
Call request includes mailing label and paging person's number;Examine according to the mailing label in paging request
Rope addressee's number;The logical of paging person and addressee is set up according to addressee's number and paging person's number
Words.
Further, the logical of paging person and addressee is set up according to addressee's number and paging person's number
Words include: paging person side does not show addressee's number, and/or, addressee side not display paging person
Number.
Further, the logical of paging person and addressee is set up according to addressee's number and paging person's number
Words include: utilize the click to dial CTD ability of dialogue-based initiation protocol SIP to set up paging person
Call with addressee.
Further, the logical of paging person and addressee is set up according to addressee's number and paging person's number
Words also include: initiating the first calling according to paging person's number to paging person, the calling number sent is
Business shortcode;If the first call proceeding success, initiate second according to addressee's number to addressee
Calling, the calling number sent is business shortcode;If the second call proceeding success, redirect
First calling and the second calling, set up the call of paging person and addressee.
Further, server initiates the first calling according to paging person's number to paging person, sends
Calling number is business shortcode, also includes: if paging person connects phone, playing alert tones is carried out
Prompting explanation.
Further, also include before receiving the paging request of paging person: set up mailing label and receipts
The mapping relations of part people's number, wherein, mailing label includes letter, word, one-dimension code, two dimension
Any one or more in Ma.
Further, described paging person is courier, and mailing label is express delivery odd numbers, addressee number
Code is the telephone number of express delivery recipient;And/or, mailing label also include sender's name,
Location, telephone number and/or addressee's name, address, information.
Further, the paging request receiving paging person includes: receives paging person and is manually entered or logical
Overscanning mode inputs the paging request that mailing label is initiated.
Further, paging request also includes positional information, according to the paging request of paging person
Positional information obtains goods and delivers process.
Further, it is possible to retrieve sender's number according to the mailing label in paging request;According to
Sender's number and paging person's number set up the call of paging person and sender.
Further, after mail delivery terminates, release sender's number, paging person's number and addressee
People's number and the binding relationship of mailing label.
The present invention also provides for addressee's calling device, including: receiver module, it is used for receiving paging person
Paging request, call request includes mailing label and paging person's number;Retrieval module, is used for
Addressee's number is retrieved according to the mailing label in paging request;Call establishment module, for basis
Addressee's number and paging person's number set up the call of paging person and addressee.
Further, call establishment module is used for: make paging person side not show addressee's number, and
/ or, make addressee side not display paging person number.
Further, call establishment module is used for: utilize the click of dialogue-based initiation protocol SIP
Dialing CTD ability sets up the call of paging person and addressee.
Further, call establishment module includes: calling unit, for according to paging person's number to
Paging person initiates the first calling, and the calling number sent is business shortcode;Calling unit is additionally operable to
If the first call proceeding success initiates the second calling according to addressee's number to addressee, the master sent
Code of calling out the numbers is business shortcode;Call directed element, if for the second call proceeding success, resetting
To the first calling and the Media Stream of the second calling, set up the call of paging person and addressee.
Further, calling unit is used for: if paging person connects phone, playing alert tones carries
Show explanation.
Further, mapping relations module, for setting up the mapping of mailing label and addressee's number
Relation, wherein, mailing label includes any one in letter, word, one-dimension code, Quick Response Code
Or it is multiple.
Further, described paging person is courier, and mailing label is express delivery odd numbers, addressee number
Code is the telephone number of express delivery recipient;And/or, mailing label also include sender's name,
Location, telephone number and/or addressee's name, address information.
Further, receiver module is used for receiving paging person and is manually entered or is inputted by scan mode
The paging request that mailing label is initiated.
Further, paging request also includes positional information, according to the paging request of paging person
Positional information obtains goods and delivers process.
Further, retrieval module can also be used for retrieving outbox according to the mailing label in paging request
People's number;Call establishment module for according to sender's number and paging person's number set up paging person and
The call of sender;
Further, this device also includes that mapping relations release module, terminates for mail delivery
After, release the binding pass of sender's number, paging person's number and addressee's number and mailing label
System.
The present invention also provides for a kind of addressee's call server, calls dress including addressee described above
Put.
The present invention also provides for a kind of addressee's calling system, calls service including addressee described above
Device and terminal, described terminal is used for obtaining mailing label, sending to described addressee's call server
Call request and connect described receive addressee's call server calling.
Addressee's method of calling, device, server and the system that the disclosure provides, uses mail
Label is as closing key index mark addressee's telephone number, and addressee is without external disclosure personal call
Number, when courier delivers mail, courier can initiate calling with contact according to mailing label
To addressee, easy and simple to handle directly perceived and the individual privacy of addressee can be protected.
Accompanying drawing explanation
Fig. 1 illustrates the flow chart of addressee's method of calling of one embodiment of the invention.
Fig. 2 illustrates that the server of one embodiment of the invention sets up paging person and addressee
Set up the flow chart of communication process;
Fig. 3 illustrates the structural representation of addressee's calling system of one embodiment of the invention
Figure.
Fig. 4 illustrates the flow process of addressee's method of calling of another embodiment of the present invention
Figure.
Fig. 5 illustrates the structural representation of addressee's calling device of one embodiment of the invention
Figure.
Fig. 6 illustrates that the structure of addressee's calling device of another embodiment of the present invention is shown
It is intended to.
Fig. 7 illustrates the structural frames of addressee's calling device of another embodiment of the present invention
Figure.
Detailed description of the invention
With reference to the accompanying drawings the present invention is described more fully, the example of the present invention is wherein described
Property embodiment.
When sending mail particularly express delivery, typically by addressee and the name of sender, address,
Telephone number writes on or is attached to express mail surface, to be so easily caused the leakage of userspersonal information.Its
Secondary, courier passes through its personal mobile phone calling party, and whether user cannot be differentiated by caller identification
For true courier.Therefore, how to protect userspersonal information and help user to distinguish that incoming call is
The no employee from true express company and really have express delivery to collect, becomes promotion express delivery industry and is good for
One of key factor of Kang Fazhan.
Fig. 1 illustrates the flow chart of addressee's method of calling of one embodiment of the invention.Such as Fig. 1
Shown in, the method specifically includes that
Step 100, server receives the paging request of paging person, and call request includes mail mark
Label information and paging person's number.The mailing label e.g. identification code such as one-dimension code, Quick Response Code, or
It is one or more in word, numbers and symbols.
In one embodiment, server is addressee's call server, with telecommunications operator system
Can be correlated with independence with express delivery server.The server that the present invention provides can be many express deliveries
The express delivery server of company provides calling service.
When arranging mailing label, can be with multiple mailing label mode marking articles, selectivity
High, it is achieved convenient, flexible.In one embodiment, paging person such as courier can be by manual defeated
Entering mailing label, such as courier manually enters the postals such as Chinese character, English alphabet, numeral and symbol
Part label.Mobile solution can also be opened and scan the mail mark such as one-dimension code or Quick Response Code by photographic head
Sign, paging addressee can be initiated by a key by scanning this mailing label.Courier can be by moving
Dynamic application one key initiates the request of paging addressee, and for courier, convenient operation, easily remembers
Or make, and the privacy of addressee can be protected.
Step 102, server retrieves addressee's number according to the mailing label in paging request.
In one embodiment, server sets up the mapping relations of mailing label and addressee's number,
Mailing label includes any one or more in letter, word, one-dimension code, Quick Response Code.This
Sample, user passes through Mobile solution, and with mailing label, unconventional telephone number initiation voice leads to
Words, user is without knowing counterpart telephone number, and mailing label is not limited by dial input.
In one embodiment, addressee's call server receives the paging request that paging person sends
After, the data base in inquiry server, according to mailing label retrieval addressee information and addressee
Number.
In one embodiment, addressee's number can be any one telephone number that can contact.
Step 104, server sets up paging person and addressee according to addressee's number and paging person's number
The call of people.
In one embodiment, server can be initiated main to the telephone number of addressee and paging person
Dynamic calling is with the call setting up paging person and addressee.
In one embodiment, paging person side does not show addressee's number, or addressee side does not shows
Paging person's number, or neither show other party number.The embodiment of the present invention is made with mailing label
For paging information, a keyed jointing leads to the incoming call display that paging person and addressee, paging person and addressee see
It is shown as the number of business platform, rather than other party number, so, both call sides does not the most show the other side number
Code, can protect individual privacy, it is achieved the secret protection of both sides, improves Consumer's Experience.
Although it is to be understood that the present invention to initiate calling for illustrating to mail recipient
How to initiate calling according to mailing label, but the invention is not restricted to this, in mailing mail or express delivery
During, addressee is the most dialectical relation, such as: if after mail is rejected by addressee or
When not being shipped to addressee because of other reasons, need to return sender, now deliver postal delivery personnel
Time, sender has become addressee, and calling now has become the calling to former sender.
Although how to initiate to exhale according to mailing label with mailing label identification telephone numbers for illustrating
Cry, but the invention is not restricted to this, it will be understood by those skilled in the art that and can also use mailing label mark
The identity informations such as the name address of knowledge addressee or sender, without filling in addressee's on mail
The information such as name address, when delivering, the delivery single-throw that courier generates according to server send postal
Part, and identify express delivery with mailing label, it is possible to inquire about addressee's name address according to article tag
Deng identity information.
Addressee's method of calling of the embodiment of the present invention, uses mailing label as closing key index mark
Addressee's telephone number, addressee, without external disclosure personal telephone number, delivers postal courier
During part, courier can initiate to call to relate to addressee according to mailing label, calls cost
Low, easy and simple to handle directly perceived and the individual privacy of addressee can be protected.And calling procedure need not
Repeatedly transferring, a keyed jointing leads to addressee, and for caller, time cost is low, easy and simple to handle directly
See.
In one embodiment, paging person and addressee are set up according to addressee's number and paging person's number
During the call of people, server can utilize based on Session Initiation Protocol (Session Initiation
Protocol, session initiation protocol) CTD (Click to Dial, click to dial) ability build
Vertical paging person and the call of addressee.
In one embodiment, SIP is the control protocol of application layer, can be used to set up, revise
With termination Multimedia session (or meeting) such as Internet phone.The support name that SIP shows
Word maps and media redirect service.In telecommunications operator system, SIP number can pass through T
G or AG corresponds to actual phone number, including fixed line, and more than mobile number.Assume
The soft switch address of operator is 1.1.1.1, and server uses
Tel:+8613312345678@1.1.1.1, as the sip address of callee, is assisted by standard SIP
View i.e. can connect the mobile portable phone of 13312345678.
SIP, when setting up and maintain the Multimedia session terminating CTD ability, supports following aspect
Function: user's effectiveness, for checking that user participates in the wish degree of session;User capability, uses
In checking media and the parameter of media;Set up session " ringing ", set up session parameter addressee
MPTY and callee;Session management, including sending and terminating session, revises session parameter, swashs
The service of living etc..
In one embodiment, addressee's call server possesses CTD energy based on Session Initiation Protocol
Power, this addressee's call server is a relatively independent platform, with telecommunications operator system phase
Close independent.After the addressee's call request receiving paging person, by the soft friendship of telecom operators
Change or standard SIP of IMS (IP Multimedia Subsystem, IP Multimedia System)
Protocol interface sets up addressee caller and the call of addressee (callee).
In one embodiment, the server of the CTD ability that the application provides, by service
The storage device of device or data base record addressee and addressee's telephone number, and then sets up logical
Letter record, in the paging of paging person, paging person is not required to know the phone number of addressee
Code, shows addressee's telephone number the most on mobile terminals, but server exhaling according to paging person
Cry request, after knowing the telephone number of paging person and addressee, active call paging person and addressee
People, and in communication process, paging person and addressee are called.
Current addressee's telephone number of writing exactly on express delivery list is easier to reveal userspersonal information,
The server of the embodiment of the present invention i.e. business platform is using mailing label as index, according to paging person's
Mailing label information in paging request, retrieves addressee's telephone number, utilizes business platform to provide
CTD ability based on Session Initiation Protocol realize paging person and addressee call, but with CTD industry
Business difference, the non-other party number of calling number sent, but business platform number, thus realize hidden
Private protection, and help paging person to find addressee easily and intuitively.
In one embodiment, can be with no user number on express delivery list, courier is according to mailing label
Initiating addressee's calling, Subscriber Number is bound with express delivery odd numbers temporarily, after delivery process terminates,
Business platform can be deleted the binding between Subscriber Number and mailing label and delete binding relationship afterwards,
Reduce the leakage of userspersonal information.
In one embodiment, addressee (or user) can be to incoming call authenticity validation, user
Receive the shortcode that shortcode is express company of phone, contribute to user and confirm that incoming call is which is fast
Pass company, and determine real express company phone and oneself truly have express mail to receive.At present,
News has the criminal case of camouflage courier frequently.Addressee's calling that the embodiment of the present invention provides
Method, needs according to express delivery server lookup addressee's number, and shows industry at communication process
Business platform number, contributes to user's confirmation to the identity of incoming call personnel, prevents network swindle from sending out
Raw.Further, unified express delivery caller ID also contributes to express company and promotes brand.
In one embodiment, express company passes through addressee's call server and express delivery service
The call log of device etc. can know when and whether user answers courier's phone, preferably follows the tracks of
Express delivery flow process.
At present mobile communication general called freely, addressee's MPTY that the embodiment of the present invention provides
Method, due to courier with being called per family, communication expense can be unified to be paid by express company, can
To solve express company's subsidy problem to courier's telephone expenses, and, the embodiment of the present invention provides
Addressee's method of calling and system provide the method for calling of convenient and efficient, utilize code reader or shooting
Head scanning express delivery bar shaped, a key triggers, more quick than by telephone number.
Fig. 2 illustrates that the server of one embodiment of the invention sets up paging person and addressee converses foundation
The flow chart of process, includes as in figure 2 it is shown, this sets up communication process:
Step 202, server is initiated the first calling according to paging person's number to paging person, is sent
Calling number is business shortcode.
Business shortcode can be business platform number in one embodiment, such as 118114 platforms
Number etc..
Step 204, if first call proceeding success, server according to addressee's number to addressee
Initiating the second calling, the calling number sent is business shortcode.Specifically, be different from existing
A exhales B, B to exhale the calling metastasis model of C, and the calling procedure of the embodiment of the present invention is by calling service
Device is initiated, and call server has the function initiating calling according to mailing label.
Step 206, if the second call proceeding success, server redirects the first calling and second
The Media Stream of calling, sets up the call of paging person and addressee.Paging person and addressee's talkthrough
After, paging person side can not have caller identification with the terminal of addressee side;Can continue to show industry
Business shortcode, does not show partner phone number.
Addressee's method of calling of the embodiment of the present invention, server is initiated paging person and addressee
Call, communication process is without manual intervention, and it is platform shortcode that the master that both sides receive shows number, and
Non-counterpart telephone number, it is achieved both sides' secret protection.
In one embodiment, server initiates the first calling according to paging person's number to paging person,
When the calling number sent is business shortcode, after paging person connects phone, server play cuing
Sound carries out pointing out explanation.So, can inform, by voice message, the call that paging person is present in time
State or the state of addressee.System can send the information such as Chinese character, English alphabet and picture to carry
Show the talking state that paging person is present, the number of paging person and addressee so can be protected not let out
Leakage.
In one embodiment, paging request can also include positional information, the basis of server
The positional information of the paging request of paging person obtains goods and delivers process, and sender or addressee are permissible
According to described mailing label, paging person's positional information, paging person is found to get express delivery.
Fig. 3 illustrates the structural representation of addressee's calling system of another embodiment of the present invention.As
Shown in Fig. 3, this addressee's calling system includes that express delivery server 30, addressee call service
32, telecommunications operator system 31 and multiple terminal.Wherein, network equipment includes express delivery
Server 30, addressee's call server 32 and telecommunications operator system 31 etc., end side sets
For including that multiple stage is provided with the mobile terminal of addressee's calling customer end, terminal can have telecommunications fortune
Battalion's business's information receiving end and addressee's calling customer end, it is possible to receive telecom operators' platform and send
Note, video and audio frequency etc..
Although it should be noted that with terminal installation addressee's calling customer end as example, but eventually
End is not necessarily required to install addressee's calling customer end, and paging person can be sent out by forms such as webpages
Playing addressee's call request, addressee can receive addressee by telecom operators' information receiving end
People's call server calls the calling that telecommunications operator system is initiated, and can call clothes by addressee
Business device and telecommunications operator system are conversed with paging person.
Embodiments provide a kind of general, unified network side addressee and call service
Device, by addressee's calling customer end and addressee's call server of the application, can open electricity
IMS (IP Multimedia Subsystem, the IP Multimedia System) energy of letter operator
Power, it is provided that make to service provider's such as mail server platform, 118114 platforms or car networked platforms etc.
With.End side addressee's calling customer end can be independent Mobile solution, it is also possible to docking difference
Mobile solution, network side addressee's call server can dock multiple different communications conduit, lead to
Telecommunications services device or telecommunications operator system.
In one embodiment, paging person 36 passes through addressee's calling customer end according to mailing label
331 initiate calling to addressee 37 or addressee 38 (or callee), and this calling can be
Voice or video call.
In one embodiment, addressee's calling customer end 331 is by this call information, mailing label
Information, terminal telephone number are submitted to addressee's call server 32.Addressee's call server
32 by retrieval mapping relations data base, it is thus achieved that the telephone number of addressee 37, and determines this electricity
The mobile terminal 35 that words number is corresponding, addressee's call server 32 is by telecom operators' platform
Judge the state of addressee's calling customer end on mobile terminal 35, it is possible to use Session Initiation Protocol provides
CTD ability to mobile terminal 35 initiate calling.
In one embodiment, addressee, when sending part to visit, is carried out by courier by native system
Paging.Fig. 4 illustrates the flow chart of addressee's method of calling of another embodiment of the present invention.Such as figure
Shown in 4, the method comprises the following steps:
Step 401, courier passes through intelligent terminal or application, exhales to addressee according to express delivery odd numbers
The Service Processing Module 43 being server 45 initiates paging request.
In one embodiment, express delivery odd numbers is normally at the express delivery list upper right corner, by numeral and letter
Composition (there is also bar code form, convenient scanning is read), as express delivery bag in Intelligent logistics
The unique designation code wrapped up in.The addressee's method provided by the embodiment of the present invention, on express delivery list only
The address of addressee need to occur, only can provide without providing name and the telephone number of addressee
Express delivery odd numbers is externally announced, and hides other information.
In one embodiment, due to the commonly provided bar code of express delivery odd numbers, scan stripes can be passed through
The mode of shape code inputs express delivery odd numbers rapidly, initiates paging request.
Addressee's call server can have two functional modules, Service Processing Module and possessing
The calling module of CTD (Click to Dial, click to dial) ability, wherein calling module is by mark
Accurate SIP interface and the soft switch/IMS system docking of telecommunications operator system 42.Addressee exhales
Making server possess CTD ability based on Session Initiation Protocol, it is a relatively independent platform,
Relevant to telecommunications operator system and express delivery server independent, receiving the receipts of courier
After part people's call request, can be by the soft switch of telecom operators or standard SIP of IMS
Protocol interface, sets up the call of addressee caller and callee.
In one embodiment, this intelligent terminal or application can be that a single application is as postal
The intelligent terminal of system development or application.This intelligent terminal can also be smart mobile phone, applies permissible
For be integrated in other application in application, as can by Courier Service business develop being applied and integrated in
In the application such as " Alipay " " wechat " " credulity " " Best Tone Service ".
With reference to shown in Fig. 3, in one embodiment, addressee can need not install application APP
Such as addressee's calling customer end, as long as the mailing label information of addressee and addressee's number information exist
The data base of business platform.
In one embodiment, when net purchase, shopping addressee need not install addressee's calling should
With, it is only necessary in shopping platform, input addressee's when placing an order by webpage or other modes
Information, express delivery server can receive the net purchase addressee that shopping website transmits
Information.
Step 402, Service Processing Module 43 sends query statement to express delivery server 41,
Inquiring about the information that this express delivery odd numbers is corresponding, this information can include the telephone number of addressee and fast
The phone number of the person of passing, Service Processing Module 43 can be checked the courier of the request of initiation further and be
The no courier being sending part, such as, judge whether this intelligent terminal belongs to this courier.
Express delivery server 41 can be that this is fast for the existing operation system of express company, typing
The information passed, including addressee's name and telephone number, sends part people's name and telephone number etc..
Step 403, Service Processing Module 43 is initiated to the calling module 44 with CTD ability
CTD call request, the both sides of CTD call are addressee and part people of Paiing respectively.
Specifically, calling module 44 possesses the CTD ability of Session Initiation Protocol, transports by calling telecommunications
The standard SIP interface of battalion's quotient system system, the call can set up between paging person with addressee is connected.
Step 404, calling module 44 paging courier, the caller identification of courier is that addressee exhales
Being the business service number of server 43, this business service number can be the shortcode of express company.
Specifically, calling module 44 is when courier initiates calling, and the calling number sent is permissible
For business shortcode, such as business platform number such as 118114, it is also possible to unified for express company
Service number such as 4008-111-111 etc., the caller identification of courier can be this business spy clothes
Number, courier connects phone, and business platform is play warning tone and carried out prompting explanation, and this warning tone can
To be " connecting * * addressee for you ".
In one embodiment, calling module 44 can first call addressee, after addressee connects,
Call courier the most again, waiting courier to connect during this period of time, one section can play to addressee
Warning tone, this warning tone can be " connecting * * courier for you ".
Step 405, after courier connects phone, calling module paging addressee, addressee sends a telegram here
Being shown as the business service number of background system, this business service number can be the special clothes of express company
Number, addressee can judge it is the phone from express company employee according to caller identification, and can sentence
Break and belong to which express company.
Step 406, sets up the call between courier and addressee.
Specifically, calling module 44, by the media redirection function in CTD, sets up addressee
With the matters of express delivery can be held consultation by the media channel between courier, addressee and courier.
In one embodiment, addressee and courier can will be initiated by calling module 44
Calling carries out Media Stream and redirects, it is achieved the interactive voice between paging person and addressee.
In one embodiment, business platform can first call addressee, it is judged that whether addressee connects
Answering a call, if addressee receives calls, business platform can play one section of prompt tone, this prompt tone
Can be " whether * * courier calls to you, may I ask and answer, please press # key as answered "
Deng, if after addressee selects to answer, then the call set up between courier and paging person is connected.
Step 407, after end of conversation, the implementation status of calling is returned to business by calling module 44
Processing module 43.
Step 408~409, calling implementation status is returned to express company by Service Processing Module 43
The express delivery server 41 of operation system.Express delivery server 41 can provide one containing fast
The note passing odd numbers extracts express mail, Service Processing Module 43 to addressee, addressee with note voucher
Express company's preferably track express delivery flow process can be assisted.
The service server 41 of express company is confirming user's addressee, for example, such as industry
Business processing module is again to the express delivery information that its inquiry express delivery odd numbers is corresponding, express company's service server
41 should refuse provide relevant information, for addressee's call server 45, express delivery odd numbers and
The binding of express delivery information is provisional, the most effective when courier need to contact addressee.
Addressee's method of calling of the embodiment of the present invention, when delivering express delivery using express delivery odd numbers as letter
Breath source, without recording the personal information such as addressee's name, mobile phone in express delivery list, courier is sending
During part is visited, initiate receipts using express delivery odd numbers as paging information in intelligent terminal or application
The calling of part people, triggering system is connected courier and addressee both sides in the way of CTD, is completed
The negotiation of addressee matters;During system pages, the caller identification that courier and addressee see
It is the service number (shortcode of such as express company) of system, rather than both sides' number;With
After family determines and signs for, call server or express system platform can cancel express delivery odd numbers and subscriber phone
The binding relationship of number, is achieved in the secrecy of userspersonal information, simultaneously user in express delivery whole process
The courier of specifically which express company is may know that, it is ensured that incoming call true according to caller identification
Property.
Fig. 5 illustrates the structural representation of addressee's calling device of one embodiment of the invention, such as figure
Shown in 5, this addressee's calling device 500 includes:
Receiver module 501, for receiving the paging request of paging person, call request includes mail
Label information and paging person's number.
Retrieval module 502, is connected with receiver module 501, for according to the postal in paging request
Part label search addressee's number.
Call establishment module 503, is connected with retrieval module 502, for according to addressee's number
With the call that paging person's number sets up paging person and addressee.
Addressee's calling device of the embodiment of the present invention, without external disclosure individual electricity during mailing mail
Words number, uses mailing label mark addressee's number, and paging person initiates addressee according to mailing label
People call, easy and simple to handle intuitively.
In one embodiment, call establishment module 503 is used for: make paging person side not show addressee
People's number, or, make addressee side not display paging person number.So, both call sides does not shows
Other party number, can protect individual privacy, improves Consumer's Experience.
In one embodiment, call establishment module is used for: utilize dialogue-based initiation protocol SIP
Click to dial CTD ability set up the call of paging person and addressee.So, system is with mail
Label, as closing key index, utilizes CTD ability to set up voice call, but with traditional CT D business
Different.
Fig. 6 illustrates the structural representation of addressee's calling device of another embodiment of the present invention, figure
Assembly identical with Fig. 5 in 6 has identical function, for simplicity's sake, omits these assemblies
Detailed description.As shown in Figure 6, call establishment module 603 includes:
Calling unit 6031, for initiating the first calling according to paging person's number to paging person, sends
Calling number be business shortcode;Become if calling unit 6031 is additionally operable to the first call proceeding
Merit, initiates the second calling according to addressee's number to addressee, and the calling number sent is that business is special
Clothes number;Call directed element 6032, if for the second call proceeding success, redirecting first and exhale
Cry and the Media Stream of the second calling, set up the call of paging person and addressee.So, communication process
Without manual intervention, it is platform service number that the master that both sides receive shows number, rather than counterpart telephone number
Code, it is achieved the secret protection of addressee.
In one embodiment, calling unit 6031 is used for: if paging person connects phone, plays
Prompt tone carries out pointing out explanation.
In one embodiment, addressee's calling device also includes mapping relations module 604, is used for
Setting up the mapping relations of mailing label and addressee's number, wherein, mailing label includes letter, literary composition
Any one or more in word, one-dimension code, Quick Response Code.
In one embodiment, described paging person is courier, and mailing label is express delivery odd numbers, receives
Part people's number is the telephone number of express delivery recipient;And/or, mailing label also includes sender's surname
Name, address, telephone number and/or addressee's name, address information.
In one embodiment, receiver module is used for receiving paging person and is manually entered or by scanning side
The paging request that formula input mailing label is initiated.
In one embodiment, also including positional information in paging request, server is according to paging person
Paging request positional information obtain goods deliver process.
In one embodiment, retrieval module 602 is for examining according to the mailing label in paging request
Rope sender's number;Call establishment module 603 is for setting up paging person and Fa according to sender's number
The call of part people.
In one embodiment, this addressee's calling device also includes that mapping relations release module
606, after mail delivery terminates, release sender's number, paging person's number and addressee number
Code and the binding relationship of mailing label.
Fig. 7 illustrates the structured flowchart of addressee's calling device of another embodiment of the present invention.Addressee
People's calling device 700 can be possess the host server of computing capability, personal computer PC,
Or portable portable computer or terminal etc..The specific embodiment of the invention is to calculating joint
Implementing of point limits.
Addressee's calling device 700 includes processor (processor) 710, communication interface
(Communications Interface) 720, memorizer (memory) 730 and bus 740.Its
In, processor 710, communication interface 720 and memorizer 730 complete phase by bus 740
Communication between Hu.
Communication interface 720 is used for and network device communications, and wherein the network equipment includes such as virtual machine
Administrative center, shared storage etc..
Processor 710 is used for performing program.Processor 710 is probably a central processing unit
CPU, or application-specific integrated circuit ASIC (Application Specific Integrated
Circuit), or be configured to implement the embodiment of the present invention one or more integrated circuits.
Memorizer 730 is used for depositing file.Memorizer 730 may comprise high-speed RAM storage
Device, it is also possible to also include nonvolatile memory (non-volatile memory), for example, at least one
Individual disk memory.Memorizer 730 can also be memory array.Memorizer 730 be also possible to by
Piecemeal, and block can be by certain rule sets synthesis virtual volume.
In a kind of possible embodiment, said procedure can be the journey including computer-managed instruction
Sequence code.This program is particularly used in: receiving the paging request of paging person, call request includes
Mailing label and paging person's number;Addressee's number is retrieved according to the mailing label in paging request;
The call of paging person and addressee is set up according to addressee's number and paging person's number.
In one embodiment, paging person and receipts are set up according to addressee's number and paging person's number
The call of part people includes: paging person side does not show addressee's number, and/or, addressee side does not shows
Show paging person's number.
In one embodiment, paging person and receipts are set up according to addressee's number and paging person's number
The call of part people includes: utilize the click to dial CTD ability of dialogue-based initiation protocol SIP to build
Vertical paging person and the call of addressee.
In one embodiment, paging person and receipts are set up according to addressee's number and paging person's number
The call of part people also includes: initiate the first calling according to paging person's number to paging person, the master sent
Code of calling out the numbers is business shortcode;Initiate the second calling according to addressee's number to addressee, send
Calling number is business shortcode;Redirect the first calling and the Media Stream of the second calling, set up
Paging person and the call of addressee.
In one embodiment, server is initiated first according to paging person's number to paging person and is exhaled
Crying, the calling number sent is that business shortcode includes: if paging person connects phone, play cuing
Sound carries out pointing out explanation.
In one embodiment, also include before receiving the paging request of paging person: set up mail
The mapping relations of label and addressee's number, wherein, mailing label includes letter, word, one-dimensional
Any one or more in code, Quick Response Code.
In one embodiment, mailing label is express delivery odd numbers, and addressee's number is that express delivery receives
The telephone number of side;And/or mailing label also include sender's name, address, telephone number and/
Or addressee's name, address information.
In one embodiment, the paging request receiving paging person includes that reception paging person is the most defeated
The paging request entered or initiated by scan mode input mailing label.
In one embodiment, also including positional information in paging request, server is according to paging
The positional information of the paging request of person obtains goods and delivers process.
In one embodiment, it is possible to retrieve sender number according to the mailing label in paging request
Code;The call of paging person and sender is set up according to sender's number;
In one embodiment, after mail delivery terminates, release sender's number, paging person number
Code and addressee's number and the binding relationship of mailing label.
Those of ordinary skill in the art are it is to be appreciated that each example in embodiment described herein
Property unit and algorithm steps, it is possible to electronic hardware or computer software and the knot of electronic hardware
Incompatible realization.These functions realize with hardware or software form actually, depend on technical scheme
Application-specific and design constraint.Professional and technical personnel can select not for specific application
Same method realizes described function, but this realization is it is not considered that exceed the model of the present invention
Enclose.
If realizing function and as independent production marketing or use using the form of computer software
Time, the most to a certain extent it is believed that technical scheme all or part of (such as to existing
Have the part that technology contributes) embody in form of a computer software product.This computer
Software product is generally stored inside in the non-volatile memory medium of embodied on computer readable, including some fingers
Order is with so that computer equipment (can be personal computer, server or the network equipment
Deng) perform various embodiments of the present invention method all or part of step.And aforesaid storage medium bag
Include USB flash disk, portable hard drive, read only memory (ROM, Read-Only Memory), random
Access memorizer (RAM, Random Access Memory), magnetic disc or CD etc. are various
The medium of program code can be stored.
In one embodiment, addressee's call server that the present invention provides can include above-mentioned receipts
Part people's calling device.
In one embodiment, addressee's calling system that the present invention provides, including receiving described above
Part people's call server and terminal, described terminal is used for obtaining mailing label, exhaling to described addressee
Server is made to send call request and connect the described calling receiving addressee's call server.
Description of the invention is given for the sake of example and description, and is not exhaustively
Or it limit the invention to disclosed form.Many modifications and variations are for the common skill of this area
It is obvious for art personnel.Selecting and describing embodiment is the principle in order to the present invention is more preferably described
Apply with reality, and make those of ordinary skill in the art it will be appreciated that the present invention thus design is suitable
The various embodiments with various amendments in special-purpose.
Claims (18)
1. addressee's method of calling, it is characterised in that including:
Receiving the paging request of paging person, described call request includes mailing label and paging person number
Code;
Addressee's number is retrieved according to the mailing label in described paging request;
The call of paging person and addressee is set up according to described addressee's number and paging person's number.
Method the most according to claim 1, it is characterised in that
The call bag of paging person and addressee is set up according to described addressee's number and paging person's number
Include: paging person side does not show described addressee's number,
And/or, addressee side does not show described paging person's number.
Method the most according to claim 1, it is characterised in that according to described addressee number
Code and paging person's number are set up the call of paging person and addressee and are included:
The click to dial CTD ability utilizing dialogue-based initiation protocol SIP sets up paging person and receipts
The call of part people.
Method the most according to claim 1, it is characterised in that described according to described addressee
People's number and paging person's number are set up the call of paging person and addressee and are also included:
Initiating the first calling according to paging person's number to paging person, the calling number sent is that business is special
Clothes number;
If the first call proceeding success, initiate the second calling according to addressee's number to addressee, send
The calling number gone out is business shortcode;
If the second call proceeding success, redirect the first calling and the Media Stream of the second calling, build
Vertical paging person and the call of addressee.
Method the most according to claim 4, it is characterised in that server is according to paging person
Number initiates the first calling to paging person, and the calling number sent is business shortcode, also includes:
If paging person connects phone, playing alert tones carries out pointing out explanation.
Method the most according to claim 1, it is characterised in that
Also include before receiving the paging request of paging person: set up described mailing label and described addressee
The mapping relations of people's number, wherein, described mailing label include letter, word, one-dimension code, two
Any one or more in dimension code.
Method the most according to claim 1, it is characterised in that
Described paging person is courier, and described mailing label is express delivery odd numbers, described addressee's number
Telephone number for described express delivery recipient;
And/or
Described mailing label also includes sender's name, address, telephone number and/or addressee's surname
Name, address information.
Method the most according to claim 7, it is characterised in that
The paging request receiving paging person includes: receives paging person and is manually entered or passes through scan mode
The paging request that input mailing label is initiated;
And/or
Described method also includes:
Described paging request also includes positional information, according to the position letter of the paging request of paging person
Breath obtains goods and delivers process;
And/or
Described method also includes:
Sender's number is retrieved according to the mailing label in described paging request;
The call of paging person and sender is set up according to described sender's number and paging person's number;
And/or
Described method also includes:
After mail delivery terminates, release sender's number, paging person's number and addressee's number and postal
The binding relationship of part label.
9. addressee's calling device, it is characterised in that including:
Receiver module, for receiving the paging request of paging person, described call request includes mail
Label and paging person's number;
Retrieval module, for retrieving addressee's number according to the mailing label in described paging request;
Call establishment module, for setting up paging person according to described addressee's number and paging person's number
Call with addressee.
Device the most according to claim 9, it is characterised in that described call establishment module
For:
Paging person side is made not show described addressee's number,
And/or, make addressee side not show described paging person's number.
11. devices according to claim 9, it is characterised in that described call establishment module
For:
The click to dial CTD ability utilizing dialogue-based initiation protocol SIP sets up paging person and receipts
The call of part people.
12. devices according to claim 9, it is characterised in that described call establishment module
Including:
Calling unit, for initiating the first calling according to paging person's number to paging person, the master sent
Code of calling out the numbers is business shortcode;
If described calling unit is additionally operable to the first call proceeding success according to addressee's number to addressee
Initiating the second calling, the calling number sent is business shortcode;
Call directed element, if for the second call proceeding success, redirecting the first calling and the
The Media Stream of two callings, sets up the call of paging person and addressee.
13. devices according to claim 12, it is characterised in that
Described calling unit is used for: if paging person connects phone, and playing alert tones carries out prompting and says
Bright.
14. devices according to claim 9, it is characterised in that also include:
Mapping relations module, for setting up the mapping pass of described mailing label and described addressee's number
System, wherein, it is any one that described mailing label includes in letter, word, one-dimension code, Quick Response Code
Plant or multiple.
15. devices according to claim 9, it is characterised in that
Described paging person is courier, and described mailing label is express delivery odd numbers, described addressee's number
Telephone number for described express delivery recipient;
And/or
Described mailing label also includes sender's name, address, telephone number and/or addressee's surname
Name, address information.
16. devices according to claim 15, it is characterised in that
Described receiver module is used for receiving paging person and is manually entered or inputs mail mark by scan mode
The paging request signed and issued;
And/or
Described paging request also includes positional information, according to the position letter of the paging request of paging person
Breath obtains goods and delivers process;
And/or
Described retrieval module is for retrieving sender number according to the mailing label in described paging request
Code;Described call establishment module is for setting up paging according to described sender's number and paging person's number
Person and the call of sender;
And/or
Described device also includes: mapping relations release module, after mail delivery terminates, releases
Sender's number, paging person's number and addressee's number and the binding relationship of mailing label.
17. 1 kinds of addressee's call servers, it is characterised in that include such as claim 9 to 16
In arbitrary described addressee's calling device.
18. 1 kinds of addressee's calling systems, it is characterised in that include as claimed in claim 17
Addressee's call server and terminal, described terminal is used for obtaining mailing label, to described addressee
Call server sends call request and connects the described calling receiving addressee's call server.
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