CN109788145A - Method of calling, the server that desensitizes, equipment of attending a banquet and computer readable storage medium - Google Patents
Method of calling, the server that desensitizes, equipment of attending a banquet and computer readable storage medium Download PDFInfo
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- CN109788145A CN109788145A CN201811551112.0A CN201811551112A CN109788145A CN 109788145 A CN109788145 A CN 109788145A CN 201811551112 A CN201811551112 A CN 201811551112A CN 109788145 A CN109788145 A CN 109788145A
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Abstract
This application discloses a kind of method of calling, the server that desensitizes, equipment of attending a banquet and computer readable storage mediums.It is in desensitization server when this method is executed, method includes the following steps: treating calling telephone number carries out desensitization process, to generate virtual-number to be called；The virtual-number to be called is sent to equipment of attending a banquet；The calling virtual-number that equipment of attending a banquet described in reception is sent, the calling virtual-number is the equipment of attending a banquet according to determined by the selection to the virtual-number to be called of attending a banquet；Inquire the corresponding calling telephone number of the calling virtual-number；Call request is sent to voice gateways, by the above method, constraint of the job site to Party B staff can be reduced under the premise of guaranteeing customer resources safety, preferably organize work to be conducive to Party B staff.
Description
Technical field
This application involves fields of communication technology, in particular to a kind of method of calling, the server that desensitizes, equipment of attending a banquet
And computer readable storage medium.
Background technique
When Party A and Party B carry out customer resources cooperation, Party A needs that (customer resources includes as contacted by customer resources
The personal information such as phone, customer name, birthday) be supplied to Party B, Party B can take telephony modalities to client be unfolded marketing or
Service development, in the prior art, Party A in order to ensure customer resources safety, it is desirable that Party B staff is specified to Party A
Office space, and organized work using the equipment that Party A specifies, so that it is guaranteed that Party B can not get client's money of Party A
Source, but the above method makes Party B staff can not be in conjunction with self-demand unrestricted choice office, to give Party B's work
It makes troubles as personnel.
Summary of the invention
The main purpose of the application is to provide a kind of method of calling, the server that desensitizes, equipment of attending a banquet and computer-readable
Storage medium is constrained with reducing job site to Party B staff.
To achieve the goals above, the application first aspect provides a kind of method of calling, and the method execution is being desensitized
In server, which comprises
It treats calling telephone number and carries out desensitization process, to generate virtual-number to be called；
The virtual-number to be called is sent to equipment of attending a banquet；
The calling virtual-number that equipment of attending a banquet described in reception is sent, wherein the calling virtual-number is that described attend a banquet sets
For according to determined by the selection to the virtual-number to be called of attending a banquet；
Inquire the corresponding calling telephone number of the calling virtual-number；And
Call request is sent to voice gateways, wherein the call request is for calling the calling telephone number
Request.
Optionally, treating calling telephone number progress desensitization process includes:
The quantity of in running order phone of attending a banquet in the equipment of attending a banquet that equipment of attending a banquet described in reception is sent；And
The telephone number to be called of N times of quantity of selection carries out desensitization process, wherein N is positive integer.
Optionally, treating calling telephone number progress desensitization process includes:
The telephone number to be called of specified quantity is selected to carry out desensitization process.
Optionally, it treats calling telephone number and carries out desensitization process, include: to generate virtual-number to be called
At least one-bit digital in the telephone number to be called is replaced using designated character, and will be replaced
Telephone number to be called is as the virtual-number to be called.
Optionally, at least one-bit digital in the telephone number to be called is replaced using designated character and includes:
The 4th in the telephone number to be called to the 7th data is replaced with designated character.
Optionally, using designated character in the telephone number to be called after at least one-bit digital is replaced,
The method also includes:
Unique string is distributed for replaced telephone number to be called；And
The unique string and replaced telephone number to be called are combined, the character string after combining is made
For the virtual-number to be called.
Optionally, the virtual-number to be called is sent to equipment of attending a banquet includes:
Inquiry client personal information corresponding with the telephone number to be called；And
The client personal information and the virtual-number to be called are sent to the equipment of attending a banquet in pairs of form.
Optionally, after sending call request to voice gateways, the method also includes:
Receive the calling feedback result that institute's voice gateway is sent；And
The calling feedback result is sent to the equipment of attending a banquet, wherein when the calling feedback result be call at
Corresponding phone of attending a banquet of attending a banquet when function, described in foundation is connected with the voice of institute voice gateway.
To achieve the goals above, the application second aspect provides a kind of desensitization server, and the desensitization server is used
In execution any one of such as first aspect method.
To achieve the goals above, the application third aspect provides a kind of method of calling, and the method execution is being attended a banquet
In equipment, which comprises
Receive the virtual-number to be called that desensitization server is sent, wherein the virtual-number to be called is the desensitization
Server is treated after calling telephone number carries out desensitization process and is generated；
The virtual-number to be called selected that will attend a banquet is sent to the desensitization server as calling virtual-number, so that institute
It states desensitization server and call request is sent to voice gateways according to the corresponding calling telephone number of the calling virtual-number.
Optionally, before receiving the virtual-number to be called that desensitization server is sent, the method also includes:
The quantity of in running order phone of attending a banquet in equipment of attending a banquet described in determination；
The quantity is sent to the desensitization server, so that the desensitization server selects the N times of quantity
Telephone number to be called carries out desensitization process；
Wherein, N is positive integer.
Optionally, after receiving the virtual-number to be called that desensitization server is sent, in the to be called of selection that will attend a banquet
Virtual-number is sent to before the desensitization server as calling virtual-number, the method also includes:
Whether in running order phone of attending a banquet is on call in equipment of attending a banquet described in judgement；
If this is attended a banquet, phone is not in talking state, and a virtual-number to be called is sent to the phone of attending a banquet.
Optionally, after receiving the virtual-number to be called that desensitization server is sent, in the to be called of selection that will attend a banquet
Virtual-number is sent to before the desensitization server as calling virtual-number, the method also includes:
According to phone of attending a banquet in running order in the quantity of the virtual-number to be called and the equipment of attending a banquet
The ratio of quantity, respectively to attend a banquet, phone distributes virtual-number to be called.
Optionally, receiving the virtual-number to be called that desensitization server is sent includes:
Client personal information and the virtual-number to be called that the desensitization server is sent in the form of pairs of are received,
In, the client personal information is correspondence of the desensitization server by inquiry telephone number and client personal information to be called
What relationship obtained.
Optionally, the desensitization is sent to as calling virtual-number in the virtual-number to be called selected that will attend a banquet to service
After device, the method also includes:
Receive the calling feedback result that the desensitization server is sent, wherein the calling feedback result is the voice
Gateway is sent to the desensitization server.
To achieve the goals above, the application fourth aspect provides one kind and attends a banquet equipment, and the equipment of attending a banquet is for holding
Row is as such as any one of third aspect method.
To achieve the goals above, the 5th aspect of the application provides a kind of computer readable storage medium, the calculating
Machine readable storage medium storing program for executing is stored with computer program, and such as first is realized when the computer program executes in the computer processor
Step in any one of aspect the method.
To achieve the goals above, the 6th aspect of the application provides a kind of computer readable storage medium, the calculating
Machine readable storage medium storing program for executing is stored with computer program, and such as third is realized when the computer program executes in the computer processor
Step in any one of aspect the method.
The technical solution that embodiments herein provides can include the following benefits:
In this application, it first treats calling telephone number and carries out desensitization process, generate virtual-number to be called, it then will be to
Calling virtual-number is sent to equipment of attending a banquet, and after receiving the calling virtual-number for equipment transmission of attending a banquet, inquiry is empty with calling
The quasi- corresponding calling telephone number of number, then sends to voice gateways and asks for calling the calling of the calling telephone number
It asks, wherein calling virtual-number is to attend a banquet equipment according to determined by the selection to virtual-number to be called of attending a banquet, and is exhaled treating
After making telephone number carry out desensitization process, equipment of attending a banquet can not know true calling telephone number, when telephone number to be called
For the telephone number of client, desensitization server is Party A's equipment, and when equipment of attending a banquet is Party B's equipment, Party A can guarantee client
Under the premise of resource resource security, the method for calling of client is sent to Party B, also, Party B is initiating calling to calling virtual-number
When, desensitization server can find the corresponding calling telephone number of calling virtual-number (i.e. the actual telephone number of client),
Then it initiates to call to the calling telephone number by voice gateways, so that Party B is after obtaining virtual-number to be called,
Specified client can be completed to call, simultaneously as Party A is virtual-number to be called to be sent to Party B, therefore Party B is not
It can know the true telephone number of client, and the Party B after desensitization server and equipment of attending a banquet are able to carry out communication connection
Call request is initiated, and then Party B may not need the office office that Party A specifies, and can reduce job site pair
Party B staff's constraint, for example, the staff of Party B can work at home, or handle official business in the place that Party B specifies, because
This can reduce job site to Party B staff's under the premise of guaranteeing customer resources safety by the above method
Constraint, preferably organizes work to be conducive to Party B staff.
Detailed description of the invention
The attached drawing constituted part of this application is used to provide further understanding of the present application, so that the application's is other
Feature, objects and advantages become more apparent upon.The illustrative examples attached drawing and its explanation of the application is for explaining the application, not
Constitute the improper restriction to the application.In the accompanying drawings:
Fig. 1 is a kind of flow diagram of method of calling provided by the present application；
Fig. 2 is the flow diagram of another method of calling provided by the present application；
Fig. 3 is the flow diagram of another method of calling provided by the present application；
Fig. 4 is the flow diagram of another method of calling provided by the present application；
Fig. 5 is the flow diagram of another method of calling provided by the present application；
Fig. 6 is a kind of structural schematic diagram of server that desensitizes provided by the present application；
Fig. 7 is the structural schematic diagram of another desensitization server provided by the present application；
Fig. 8 is the structural schematic diagram of another desensitization server provided by the present application；
Fig. 9 is the flow diagram of another method of calling provided by the present application；
Figure 10 is the flow diagram of another method of calling provided by the present application；
Figure 11 is the flow diagram of another method of calling provided by the present application；
Figure 12 is a kind of structural schematic diagram for equipment of attending a banquet provided by the present application；
Figure 13 is that another kind provided by the present application is attended a banquet the structural schematic diagram of equipment；
Figure 14 is that another kind provided by the present application is attended a banquet the structural schematic diagram of equipment；
Figure 15 is that another kind provided by the present application is attended a banquet the structural schematic diagram of equipment；
Figure 16 is that another kind provided by the present application is attended a banquet the structural schematic diagram of equipment.
Specific embodiment
In order to make those skilled in the art more fully understand application scheme, below in conjunction in the embodiment of the present application
Attached drawing, the technical scheme in the embodiment of the application is clearly and completely described, it is clear that described embodiment is only
The embodiment of the application a part, instead of all the embodiments.Based on the embodiment in the application, ordinary skill people
Member's every other embodiment obtained without making creative work, all should belong to the model of the application protection
It encloses.
It should be noted that the description and claims of this application and term " first " in above-mentioned attached drawing, "
Two " etc. be to be used to distinguish similar objects, without being used to describe a particular order or precedence order.It should be understood that using in this way
Data be interchangeable under appropriate circumstances, so as to embodiments herein described herein.In addition, term " includes " and " tool
Have " and their any deformation, it is intended that cover it is non-exclusive include, for example, containing a series of steps or units
Process, method, system, product or equipment those of are not necessarily limited to be clearly listed step or unit, but may include without clear
Other step or units listing to Chu or intrinsic for these process, methods, product or equipment.
In this application, term " on ", "lower", "left", "right", "front", "rear", "top", "bottom", "inner", "outside",
" in ", "vertical", "horizontal", " transverse direction ", the orientation or positional relationship of the instructions such as " longitudinal direction " be orientation based on the figure or
Positional relationship.These terms are not intended to limit indicated dress primarily to better describe the application and embodiment
Set, element or component must have particular orientation, or constructed and operated with particular orientation.
Also, above-mentioned part term is other than it can be used to indicate that orientation or positional relationship, it is also possible to for indicating it
His meaning, such as term " on " also are likely used for indicating certain relations of dependence or connection relationship in some cases.For ability
For the those of ordinary skill of domain, the concrete meaning of these terms in this application can be understood as the case may be.
In addition, term " installation ", " setting ", " being equipped with ", " connection ", " connected ", " socket " shall be understood in a broad sense.For example,
It may be a fixed connection, be detachably connected or monolithic construction；It can be mechanical connection, or electrical connection；It can be direct phase
It even, or indirectly connected through an intermediary, or is two connections internal between device, element or component.
For those of ordinary skills, the concrete meaning of above-mentioned term in this application can be understood as the case may be.
It should be noted that in the absence of conflict, the features in the embodiments and the embodiments of the present application can phase
Mutually combination.The application is described in detail below with reference to the accompanying drawings and in conjunction with the embodiments.
Fig. 1 is a kind of flow diagram of method of calling provided by the present application, as shown in Figure 1, this method execution is being desensitized
In server, method includes the following steps:
101, it treats calling telephone number and carries out desensitization process, to generate virtual-number to be called.
Specifically, Party A needs customer resources being shared with Party B after Party A cooperates with Party B, in order to guarantee that client provides
The safety (Party B is not allowed to know the true telephone number of client) in source, and Party B can be allowed to get the correspondent party of client a kind of
Formula, Party A can desensitize the trade connection mode for needing to issue Party B (telephone number to be called) by the server that desensitizes
Processing, generates virtual-number to be called.
It should be noted that can be set according to actual needs about specific desensitization process rule, do not do herein
It is specific to limit.
102, the virtual-number to be called is sent to equipment of attending a banquet.
Specifically, desensitization server and attend a banquet equipment can be by established communication connection, by virtual-number to be called
It is sent to equipment of attending a banquet.
It should be noted that about desensitization server and attend a banquet equipment specific communication mode can according to actual needs into
Row setting, is not specifically limited herein.
103, the calling virtual-number that equipment of attending a banquet described in receiving is sent.
Wherein, the calling virtual-number is the equipment of attending a banquet according to the selection attended a banquet to the virtual-number to be called
It is identified.
Specifically, equipment is attended a banquet after getting the virtual-number to be called that desensitization server is sent, it can will be wait exhale
Virtual-number is made to be shown to seat personnel, seat personnel selects a virtual-number to be called empty as calling according to self-demand
Quasi- number, after seat personnel chooses calling virtual-number, which is sent to desensitization server by equipment of attending a banquet,
Subsequent operation is executed to desensitize server according to the virtual-number.
104, the corresponding calling telephone number of the calling virtual-number is inquired.
Specifically, phone to be called can be produced after desensitization server treats calling telephone number progress desensitization process
The corresponding relationship of number and virtual-number to be called, for example, telephone number to be called include: telephone number 1 to be called, it is to be called
Telephone number 2 and telephone number to be called 3, to above three telephone number to be called carry out desensitization process after, generation to
Calling virtual-number includes: virtual-number 1, virtual-number to be called 2 and virtual-number to be called 3 to be called, wherein to be called
Virtual-number 1 is generated after telephone number 1 to be called carries out desensitization process, and virtual-number 2 to be called is phone number to be called
It being generated after 2 progress desensitization process of code, virtual-number 3 to be called is generated after telephone number 3 to be called carries out desensitization process,
After carrying out desensitization process to above three telephone number to be called, generate telephone number to be called and virtual-number to be called it
Between corresponding relationship, i.e., telephone number 1 and virtual-number to be called 1 to be called are corresponding, telephone number 2 to be called and to be called
Virtual-number 2 is corresponding, and telephone number 3 and virtual-number to be called 3 to be called are corresponding, and when attending a banquet, equipment will be to be called virtual
When number 1 is as calling virtual-number, desensitization server is to be called by the telephone number to be called that corresponding relationship is found
Telephone number 1, and it regard telephone number 1 to be called as calling telephone number.
105, call request is sent to voice gateways.
Wherein, the call request is the request for calling the calling telephone number.
Specifically, the calling telephone number is wanted after desensitization server inquires calling telephone number for seat personnel
The telephone number of the client of connection, at this point, desensitization server, which needs to send to voice gateways, carries the calling telephone number
Call request, so that voice gateways establish the connection of the call between seat personnel and client.
In this application, it first treats calling telephone number and carries out desensitization process, generate virtual-number to be called, it then will be to
Calling virtual-number is sent to equipment of attending a banquet, and after receiving the calling virtual-number for equipment transmission of attending a banquet, inquiry is empty with calling
The quasi- corresponding calling telephone number of number, then sends to voice gateways and asks for calling the calling of the calling telephone number
It asks, wherein calling virtual-number is to attend a banquet equipment according to determined by the selection to virtual-number to be called of attending a banquet, and is exhaled treating
After making telephone number carry out desensitization process, equipment of attending a banquet can not know true calling telephone number, when telephone number to be called
For the telephone number of client, desensitization server is Party A's equipment, and when equipment of attending a banquet is Party B's equipment, Party A can guarantee client
Under the premise of resource resource security, the method for calling of client is sent to Party B, also, Party B is initiating calling to calling virtual-number
When, desensitization server can find the corresponding calling telephone number of calling virtual-number (i.e. the actual telephone number of client),
Then it initiates to call to the calling telephone number by voice gateways, so that Party B is after obtaining virtual-number to be called,
Specified client can be completed to call, simultaneously as Party A is virtual-number to be called to be sent to Party B, therefore Party B is not
It can know the true telephone number of client, and the Party B after desensitization server and equipment of attending a banquet are able to carry out communication connection
Call request is initiated, and then Party B may not need the office office that Party A specifies, and can reduce job site pair
Party B staff's constraint, for example, the staff of Party B can work at home, or handle official business in the place that Party B specifies, because
This can reduce job site to Party B staff's under the premise of guaranteeing customer resources safety by the above method
Constraint, preferably organizes work to be conducive to Party B staff.
In a feasible embodiment, Fig. 2 is the flow diagram of another method of calling provided by the present application, such as
Shown in Fig. 2, when executing step 101, it can be realized by following steps:
201, the quantity of in running order phone of attending a banquet in the equipment of attending a banquet of equipment of attending a banquet described in receiving transmission.
202, the telephone number to be called of the N times of quantity is selected to carry out desensitization process.
Wherein, N is positive integer.
Specifically, multiple phones of attending a banquet can be set under an equipment of attending a banquet, seat personnel can pass through phone of attending a banquet
It converses with client, since phone of attending a banquet only has in running order (having seat personnel using the phone works of attending a banquet)
When, seat personnel can just be established with client and be conversed, and in order to keep the workload of each seat personnel consistent, be taken in desensitization
Before business device sends virtual-number to be called to equipment of attending a banquet, desensitization server needs are known in running order in equipment of attending a banquet
Phone of attending a banquet quantity, then from telephone number to be called select the N times of quantity telephone number to be called taken off
It is quick, the virtual-number to be called of the N times of quantity is sent to equipment of attending a banquet, for example, when being in work in equipment of attending a banquet
When the quantity of the phone of attending a banquet of state is 5, desensitization server can choose 10, perhaps selects 100 again or selects
10000 telephone numbers to be called carry out desensitization process, due to the data communicated to connect between equipment and the server that desensitizes of attending a banquet
Transmission speed has a ceiling restriction, and the desensitization process speed of desensitization server also has ceiling restriction, in order to desensitize server into
Fluency when row desensitization process, and for the fluency when server that desensitizes is communicated with equipment of attending a banquet, it can be by institute
The corresponding virtual-number to be called of the telephone number to be called having is sent to equipment of attending a banquet in batches.
It should be noted that the specific value about N, can be set according to actual needs, not do specific limit herein
It is fixed.
In a feasible embodiment, for fluency when server progress desensitization process that guarantees to desensitize, and
Fluency when in order to guarantee that desensitization server is communicated with equipment of attending a banquet carries out desensitization process treating calling telephone number
When, the telephone number to be called that can choose specified quantity carries out desensitization process.
It should be noted that the specific value of specified data can be set according to actual needs, do not do herein specific
It limits.
In a feasible embodiment, desensitization process is carried out treating calling telephone number, to generate void to be called
When quasi- number, at least one-bit digital that designated character is treated in calling telephone number can be used and be replaced, and will be after replacement
Telephone number to be called as virtual-number to be called.
Specifically, the server that desensitizes is to phone to be called in order to prevent Party B from knowing the true telephone number of client
When number carries out desensitization process, designated character (such as: " * " and " # " spcial character) can be used and treat in calling telephone number
At least one-bit digital be replaced (such as: any one-bit digital that can be treated in calling telephone number is replaced, alternatively,
Any two digits that can be treated in calling telephone number are replaced, then alternatively, can also be treated in calling telephone number
Any three bit digital be replaced), after adopting the above method, can make Party B that can not know the true phone number of client
Code, and the server that desensitizes can find corresponding telephone number to be called (true number of client by the corresponding relationship of storage
Code), so that equipment of attending a banquet can initiate calling by virtual-number to be called with the help of desensitizing server.
For example, a certain telephone number to be called is 12345647897, when use " * " is treated in calling telephone number
Two digits when being replaced, after carrying out desensitization process to above-mentioned telephone number to be called, the virtual-number to be called of generation
It can be 12345**7897, alternatively, can be * 234564789*, then alternatively, can be 123*564*897 etc..
It should be noted that when treating calling telephone number progress desensitization process using the above method, it can be according to need
It determines and several bit digitals is replaced, and be replaced using which designated character, and which bit digital is replaced
It changes, specific desensitization process rule can be set according to actual needs, be not specifically limited herein.
In a feasible embodiment, in use designated character at least one in the telephone number to be called
When number is replaced, the 4th in the telephone number to be called to the 7th data can be replaced with designated character
It changes.
Specifically, the probability that then actual telephone number is found is lower since the digit of telephone number is replaced more,
Therefore the 4th in telephone number to be called to the 7th data can be replaced.
For example, true telephone number is made of 11 bit digitals, if the telephone number to be called is
When 12345647897, after carrying out desensitization process according to above scheme, the virtual-number to be called of generation is 123****7897.
In a feasible embodiment, Fig. 3 is the flow diagram of another method of calling provided by the present application, such as
Shown in Fig. 3, using designated character to after at least one-bit digital is replaced, this method is also in the telephone number to be called
The following steps are included:
301, unique string is distributed for replaced telephone number to be called.
302, the unique string and replaced telephone number to be called are combined, the character after combining
String is used as the virtual-number to be called.
Specifically, in any case, two telephone numbers are there may be being mostly the identical situation of number, to phone number
In code after at least one-bit digital is replaced, which may be identical, for example, a telephone number is
12345678912, another telephone number is 12345678913, after all using " * " to replace well last one-bit digital,
The two telephone numbers are all 1234567891*, so that attending a banquet equipment and desensitization server can not be to the two phone number
Code distinguishes, therefore can be with the multiple unique strings of default settings, can after treating calling telephone number and carrying out desensitization process
To select the virtual-number to be called of a unique string and generation to be combined, for example, current, there are two unique strings
Respectively 12345678 and 12345679, after generating above-mentioned two virtual-number to be called, by above-mentioned two unique character
String is combined with virtual-number to be called respectively, and the character string after combining can be with are as follows: 123456781234567891* and
123456791234567891*, equipment of attending a banquet and desensitization server can be by the character strings after combination to virtual number to be called
Code distinguishes.
It should be noted that concrete form and digit and unique string and void to be called about unique string
The combination of quasi- telephone number can be set according to actual needs, be not specifically limited herein.
In a feasible embodiment, Fig. 4 is the flow diagram of another method of calling provided by the present application, such as
Shown in Fig. 4, when executing step 102, it can be accomplished by the following way:
401, inquiry client personal information corresponding with the telephone number to be called.
402, the client personal information and the virtual-number to be called are sent to described attend a banquet in pairs of form
Equipment.
Specifically, different telephone numbers to be called corresponds to different client personal informations, wherein client personal information can
Think the information such as customer name, gender and age, in order to allow the personal information of grasp client that seat personnel can be more as far as possible, from
And linked up convenient for seat personnel with client, it, can be by the virtual-number to be called after generating virtual-number to be called
The client personal information of corresponding telephone number to be called is sent to equipment of attending a banquet in pairs of form, so that seat personnel is looked into
It sees.
In a feasible embodiment, Fig. 5 is the flow diagram of another method of calling provided by the present application, such as
Shown in Fig. 5, when executing step 105 after, this method is further comprising the steps of:
501, the calling feedback result that institute's voice gateway is sent is received.
502, the calling feedback result is sent to the equipment of attending a banquet, wherein when the calling feedback result is to exhale
Corresponding phone of attending a banquet of attending a banquet when crying successfully, described in foundation is connected with the voice of institute voice gateway.
Specifically, voice gateways are when establishing communication connection according to telephone number to be called, and it is possible successful, in success
Afterwards, the voice connection attended a banquet between equipment and voice gateways can be established, it is logical between seat personnel and client so as to realize
Words, but it is also possible that unsuccessful, in order to allow attend a banquet equipment know current call request whether successful connection, voice gateways need
Calling feedback result is sent into desensitization server, is then sent to equipment of attending a banquet for feedback result is called by desensitization server.
Fig. 6 is a kind of structural schematic diagram of server that desensitizes provided by the present application, as shown in fig. 6, the desensitization server packet
It includes:
Desensitization unit 61 carries out desensitization process for treating calling telephone number, to generate virtual-number to be called；
First transmission unit 62, for the virtual-number to be called to be sent to equipment of attending a banquet；
First receiving unit 63, for receiving the calling virtual-number of the equipment transmission of attending a banquet, wherein the calling is empty
Quasi- number is the equipment of attending a banquet according to determined by the selection to the virtual-number to be called of attending a banquet；
Query unit 64 inquires the corresponding calling telephone number of the calling virtual-number；
Calling unit 65, for sending call request to voice gateways, wherein the call request is described for calling
The request of calling telephone number.
In a feasible embodiment, desensitization process is carried out for treating calling telephone number in desensitization unit 61
When, it is used for:
The quantity of in running order phone of attending a banquet in the equipment of attending a banquet that equipment of attending a banquet described in reception is sent；
The telephone number to be called of N times of quantity of selection carries out desensitization process；
Wherein, N is positive integer.
In a feasible embodiment, desensitization process is carried out for treating calling telephone number in desensitization unit 61
When, it is used for:
The telephone number to be called of specified quantity is selected to carry out desensitization process.
In a feasible embodiment, desensitization process is carried out for treating calling telephone number in desensitization unit 61,
When generating virtual-number to be called, it is used for:
At least one-bit digital in the telephone number to be called is replaced using designated character, and will be replaced
Telephone number to be called is as the virtual-number to be called.
In a feasible embodiment, it is used for using designated character in desensitization unit 61 to the phone number to be called
When at least one-bit digital in code is replaced, it is used for:
The 4th in the telephone number to be called to the 7th data is replaced with designated character.
In a feasible embodiment, Fig. 7 is the structural schematic diagram of another desensitization server provided by the present application,
As shown in fig. 7, the desensitization server includes:
Allocation unit 66, for being carried out using designated character at least one-bit digital in the telephone number to be called
It is replaced telephone number distribution unique string to be called after replacement；
Assembled unit 67 will for being combined to the unique string and replaced telephone number to be called
Character string after combination is as the virtual-number to be called.
In a feasible embodiment, it is used to for the virtual-number to be called being sent in the first transmission unit 62
When equipment of attending a banquet, it is used for:
Inquiry client personal information corresponding with the telephone number to be called；
The client personal information and the virtual-number to be called are sent to the equipment of attending a banquet in pairs of form.
In a feasible embodiment, Fig. 8 is the structural schematic diagram of another desensitization server provided by the present application,
As shown in figure 8, the desensitization server includes:
Second receiving unit 68 is sent for after sending call request to voice gateways, receiving institute's voice gateway
Calling feedback result；
Second transmission unit 69, for the calling feedback result to be sent to the equipment of attending a banquet；
Unit 70 is established, for corresponding attend a banquet of when the calling feedback result is access success, attending a banquet described in foundation
Phone is connected with the voice of institute's voice gateway.
Concrete mode about the execution operation of each unit in above-described embodiment is in the embodiment of the method
It is described in detail, no detailed explanation will be given here.
In this application, it first treats calling telephone number and carries out desensitization process, generate virtual-number to be called, it then will be to
Calling virtual-number is sent to equipment of attending a banquet, and after receiving the calling virtual-number for equipment transmission of attending a banquet, inquiry is empty with calling
The quasi- corresponding calling telephone number of number, then sends call request to voice gateways, wherein calling virtual-number is to attend a banquet
Equipment is according to determined by the selection to virtual-number to be called of attending a banquet, after treating calling telephone number and carrying out desensitization process,
Equipment of attending a banquet can not know true calling telephone number, when the telephone number that telephone number to be called is client, desensitization service
Device is Party A's equipment, and when equipment of attending a banquet is Party B's equipment, Party A can be under the premise of guaranteeing customer resources safety, Xiang Yifang
The method of calling of client is sent, also, Party B, when initiating calling to calling virtual-number, desensitization server can find this and exhale
It is the corresponding calling telephone number of virtual-number (i.e. the actual telephone number of client), it is then electric to the calling by voice gateways
It talks about number and initiates calling, so that Party B after obtaining virtual-number to be called, can complete to call, together to specified client
When, since Party A is that virtual-number to be called is sent to Party B, Party B cannot know the true telephone number of client, and
Party B can initiate call request after desensitization server and equipment of attending a banquet are able to carry out communication connection, and then Party B can nothing
The office office that Party A specifies need to be arrived, and job site can be reduced, Party B staff is fettered, for example, Party B
Staff can work at home, or handle official business in the place that Party B specifies, therefore by the above method, can guarantee client
Under the premise of resource resource security, constraint of the job site to Party B staff is reduced, to be conducive to Party B staff more
Good organizes work.
Fig. 9 is the flow diagram of another method of calling provided by the present application, as shown in figure 9, this method execution is being sat
In seat equipment, method includes the following steps:
901, the virtual-number to be called that desensitization server is sent is received.
Wherein, the virtual-number to be called is after the desensitization server treats calling telephone number progress desensitization process
It generates.
902, the virtual-number to be called selected that will attend a banquet is sent to the desensitization server as calling virtual-number, with
The desensitization server is set to send call request to voice gateways according to the corresponding calling telephone number of the calling virtual-number.
Detailed description about Fig. 9 corresponding content can refer to the related description to desensitization server, no longer superfluous in detail herein
It states.
In this application, it first treats calling telephone number and carries out desensitization process, generate virtual-number to be called, it then will be to
Calling virtual-number is sent to equipment of attending a banquet, and after receiving the calling virtual-number for equipment transmission of attending a banquet, inquiry is empty with calling
The quasi- corresponding calling telephone number of number, then sends call request to voice gateways, wherein calling virtual-number is to attend a banquet
Equipment is according to determined by the selection to virtual-number to be called of attending a banquet, after treating calling telephone number and carrying out desensitization process,
Equipment of attending a banquet can not know true calling telephone number, when the telephone number that telephone number to be called is client, desensitization service
Device is Party A's equipment, and when equipment of attending a banquet is Party B's equipment, Party A can be under the premise of guaranteeing customer resources safety, Xiang Yifang
The method of calling of client is sent, also, Party B, when initiating calling to calling virtual-number, desensitization server can find this and exhale
It is the corresponding calling telephone number of virtual-number (i.e. the actual telephone number of client), it is then electric to the calling by voice gateways
It talks about number and initiates calling, so that Party B after obtaining virtual-number to be called, can complete to call, together to specified client
When, since Party A is that virtual-number to be called is sent to Party B, Party B cannot know the true telephone number of client, and
Party B can initiate call request after desensitization server and equipment of attending a banquet are able to carry out communication connection, and then Party B can nothing
The office office that Party A specifies need to be arrived, and job site can be reduced, Party B staff is fettered, for example, Party B
Staff can work at home, or handle official business in the place that Party B specifies, therefore by the above method, can guarantee client
Under the premise of resource resource security, constraint of the job site to Party B staff is reduced, to be conducive to Party B staff more
Good organizes work.
In a feasible embodiment, Figure 10 is the flow diagram of another method of calling provided by the present application,
As shown in Figure 10, before executing step 901, this method is further comprising the steps of:
1001, the quantity of in running order phone of attending a banquet in equipment of attending a banquet described in determining.
1002, the quantity is sent to the desensitization server, so that the desensitization server selects described in N times
The telephone number to be called of quantity carries out desensitization process.
Wherein, N is positive integer.
Detailed description about Figure 10 corresponding content can refer to the related description to desensitization server, no longer superfluous in detail herein
It states.
In a feasible embodiment, Figure 11 is the flow diagram of another method of calling provided by the present application,
As shown in figure 11, after executing step 901, before executing step 902, this method is further comprising the steps of:
1101, whether in running order phone of attending a banquet is on call in equipment of attending a banquet described in judgement.
If 1102, the phone of attending a banquet is not in talking state, a virtual-number to be called is sent to the electricity of attending a banquet
Words.
Specifically, attend a banquet equipment after getting virtual-number to be called, in order to which seat personnel can will be to be called
Virtual-number is disposed as early as possible, and equipment of attending a banquet needs to judge whether the phone of attending a banquet for being currently at working condition is in call shape
State indicates that seat personnel passes through attend a banquet phone and the visitor when a certain in running order phone of attending a banquet is on call
Family is linked up, and when a certain in running order phone of attending a banquet is not in talking state, indicates seat personnel currently without by being somebody's turn to do
Phone of attending a banquet is communicated with client, and the seat personnel has an ability with next Communication with Customer at this time, thus can by one to
Calling virtual-number is sent to the phone of attending a banquet, so that seat personnel is communicated with client by the phone of attending a banquet.
It,, can also be according to institute before executing step 902 after executing step 901 in a feasible embodiment
The ratio for stating the quantity of phone of attending a banquet in running order in the quantity and the equipment of attending a banquet of virtual-number to be called, is each
Phone of attending a banquet distributes virtual-number to be called.
Specifically, after the virtual-number to be called that equipment of attending a banquet receives that desensitization server is sent, in order to make
Respectively attend a banquet phone can mean allocation workload, so as to virtual-number to be called is disposed as soon as possible, equipment of attending a banquet
The virtual-number to be called received can be averagely sent to and respectively attended a banquet according to the quantity of in running order phone of attending a banquet
Phone.
In a feasible embodiment, when executing step 901, the desensitization server can receive with pairs of shape
The client personal information and the virtual-number to be called that formula is sent, wherein the client personal information is the desensitization service
What device was obtained by inquiring the corresponding relationship of telephone number and client personal information to be called.
Detailed description about the embodiment corresponding content can refer to the related description to desensitization server, herein no longer
It is described in detail.
In a feasible embodiment, after executing the step 902, the desensitization server hair can also be received
The calling feedback result sent, wherein the calling feedback result is that institute's voice gateway is sent to the desensitization server.
Detailed description about the embodiment corresponding content can refer to the related description to desensitization server, herein no longer
It is described in detail.
Figure 12 is a kind of structural schematic diagram for equipment of attending a banquet provided by the present application, and as shown in figure 12, which includes:
First receiving unit 1201, the virtual-number to be called sent for receiving desensitization server, wherein described wait exhale
Being virtual-number is generated after the desensitization server treats calling telephone number progress desensitization process；
First transmission unit 1202, for will attend a banquet, the virtual-number to be called selected is sent to as calling virtual-number
The desensitization server, so that the desensitization server is according to the corresponding calling telephone number of the calling virtual-number to voice
Gateway sends call request.
In a feasible embodiment, Figure 13 is that another kind provided by the present application is attended a banquet the structural schematic diagram of equipment,
As shown in figure 13, the equipment of attending a banquet further include:
Determination unit 1203, for determining the seat before receiving the virtual-number to be called that desensitization server is sent
The quantity of in running order phone of attending a banquet in seat equipment；
Second transmission unit 1204, for the quantity to be sent to the desensitization server, so that the desensitization services
Device selects the telephone number to be called of the N times of quantity to carry out desensitization process；
Wherein, N is positive integer.
In a feasible embodiment, Figure 14 is that another kind provided by the present application is attended a banquet the structural schematic diagram of equipment,
As shown in figure 14, the equipment of attending a banquet further include:
Judging unit 1205, for receive desensitization server send virtual-number to be called after, in the choosing that will attend a banquet
The virtual-number to be called selected is sent to before the desensitization server as calling virtual-number, in equipment of attending a banquet described in judgement
Whether in running order phone of attending a banquet is on call；
Third transmission unit 1206, if being not in talking state for the phone of attending a banquet, by a virtual number to be called
Code is sent to the phone of attending a banquet.
In a feasible embodiment, Figure 15 is that another kind provided by the present application is attended a banquet the structural schematic diagram of equipment,
As shown in figure 15, the equipment of attending a banquet further include:
Allocation unit 1207, for receive desensitization server send virtual-number to be called after, in the choosing that will attend a banquet
The virtual-number to be called selected is sent to before the desensitization server as calling virtual-number, according to described to be called virtual
The ratio of the quantity of in running order phone of attending a banquet in the quantity of number and the equipment of attending a banquet, for phone distribution of respectively attending a banquet
Virtual-number to be called.
In a feasible embodiment, it is used to receive what desensitization server was sent in first receiving unit 1201
When virtual-number to be called, it is used for:
Client personal information and the virtual-number to be called that the desensitization server is sent in the form of pairs of are received,
In, the client personal information is correspondence of the desensitization server by inquiry telephone number and client personal information to be called
What relationship obtained.
In a feasible embodiment, Figure 16 is that another kind provided by the present application is attended a banquet the structural schematic diagram of equipment,
As shown in figure 16, the equipment of attending a banquet further include:
Second receiving unit 1208, for being sent in the virtual-number to be called selected that will attend a banquet as calling virtual-number
After the desensitization server, the calling feedback result that the desensitization server is sent is received, wherein the calling feedback knot
Fruit is that institute's voice gateway is sent to the desensitization server.
Concrete mode about the execution operation of each unit in above-described embodiment is in the embodiment of the method
It is described in detail, no detailed explanation will be given here.
In this application, it first treats calling telephone number and carries out desensitization process, generate virtual-number to be called, it then will be to
Calling virtual-number is sent to equipment of attending a banquet, and after receiving the calling virtual-number for equipment transmission of attending a banquet, inquiry is empty with calling
The quasi- corresponding calling telephone number of number, then sends call request to voice gateways, wherein calling virtual-number is to attend a banquet
Equipment is according to determined by the selection to virtual-number to be called of attending a banquet, after treating calling telephone number and carrying out desensitization process,
Equipment of attending a banquet can not know true calling telephone number, when the telephone number that telephone number to be called is client, desensitization service
Device is Party A's equipment, and when equipment of attending a banquet is Party B's equipment, Party A can be under the premise of guaranteeing customer resources safety, Xiang Yifang
The method of calling of client is sent, also, Party B, when initiating calling to calling virtual-number, desensitization server can find this and exhale
It is the corresponding calling telephone number of virtual-number (i.e. the actual telephone number of client), it is then electric to the calling by voice gateways
It talks about number and initiates calling, so that Party B after obtaining virtual-number to be called, can complete to call, together to specified client
When, since Party A is that virtual-number to be called is sent to Party B, Party B cannot know the true telephone number of client, and
Party B can initiate call request after desensitization server and equipment of attending a banquet are able to carry out communication connection, and then Party B can nothing
The office office that Party A specifies need to be arrived, and job site can be reduced, Party B staff is fettered, for example, Party B
Staff can work at home, or handle official business in the place that Party B specifies, therefore by the above method, can guarantee client
Under the premise of resource resource security, constraint of the job site to Party B staff is reduced, to be conducive to Party B staff more
Good organizes work.
Present invention also provides a kind of computer readable storage medium, the computer-readable recording medium storage has calculating
Machine program is realized when the computer program executes in the computer processor such as any the method in above-mentioned desensitization server
In step.
Present invention also provides a kind of computer readable storage medium, the computer-readable recording medium storage has calculating
Machine program is realized in such as above-mentioned equipment of attending a banquet when the computer program executes in the computer processor in any the method
The step of.
The foregoing is merely preferred embodiment of the present application, are not intended to limit this application, for the skill of this field
For art personnel, various changes and changes are possible in this application.Within the spirit and principles of this application, made any to repair
Change, equivalent replacement, improvement etc., should be included within the scope of protection of this application.
Claims (18)
1. a kind of method of calling, which is characterized in that the method executes in desensitization server, which comprises
It treats calling telephone number and carries out desensitization process, to generate virtual-number to be called；
The virtual-number to be called is sent to equipment of attending a banquet；
The calling virtual-number that equipment of attending a banquet described in reception is sent, wherein the calling virtual-number is the equipment root of attending a banquet
According to determined by the selection to the virtual-number to be called of attending a banquet；
Inquire the corresponding calling telephone number of the calling virtual-number；And
Call request is sent to voice gateways, wherein the call request is the request for calling the calling telephone number.
2. the method as described in claim 1, which is characterized in that treating calling telephone number progress desensitization process includes:
The quantity of in running order phone of attending a banquet in the equipment of attending a banquet that equipment of attending a banquet described in reception is sent；And
The telephone number to be called of N times of quantity of selection carries out desensitization process, wherein N is positive integer.
3. the method as described in claim 1, which is characterized in that treating calling telephone number progress desensitization process includes:
The telephone number to be called of specified quantity is selected to carry out desensitization process.
4. the method as described in claim 1, which is characterized in that treat calling telephone number carry out desensitization process, with generate to
Calling virtual-number includes:
At least one-bit digital in the telephone number to be called is replaced using designated character, and by replaced wait exhale
Cry telephone number as the virtual-number to be called.
5. method as claimed in claim 4, which is characterized in that using designated character in the telephone number to be called extremely
Few one-bit digital, which is replaced, includes:
The 4th in the telephone number to be called to the 7th data is replaced with designated character.
6. method as claimed in claim 4, which is characterized in that in use designated character in the telephone number to be called
After at least one-bit digital is replaced, the method also includes:
Unique string is distributed for replaced telephone number to be called；And
The unique string and replaced telephone number to be called are combined, the character string after combining is as institute
State virtual-number to be called.
7. the method as described in claim 1, which is characterized in that the virtual-number to be called is sent to equipment packet of attending a banquet
It includes:
Inquiry client personal information corresponding with the telephone number to be called；And
The client personal information and the virtual-number to be called are sent to the equipment of attending a banquet in pairs of form.
8. the method as described in claim 1, which is characterized in that after sending call request to voice gateways, the method
Further include:
Receive the calling feedback result that institute's voice gateway is sent；And
The calling feedback result is sent to the equipment of attending a banquet, wherein when the calling feedback result is access success,
Corresponding phone of attending a banquet of attending a banquet described in foundation is connected with the voice of institute voice gateway.
9. a kind of desensitization server, which is characterized in that the desensitization server is for executing such as any one of claims 1 to 8
The method.
10. a kind of method of calling, which is characterized in that the method executes in equipment of attending a banquet, which comprises
Receive the virtual-number to be called that desensitization server is sent, wherein the virtual-number to be called is the desensitization service
Device is treated after calling telephone number carries out desensitization process and is generated；And
The virtual-number to be called selected that will attend a banquet is sent to the desensitization server as calling virtual-number, so that described de-
Quick server sends call request to voice gateways according to the corresponding calling telephone number of the calling virtual-number.
11. method as claimed in claim 10, which is characterized in that in the virtual-number to be called for receiving desensitization server transmission
Before, the method also includes:
The quantity of in running order phone of attending a banquet in equipment of attending a banquet described in determination；And
The quantity is sent to the desensitization server so that the desensitization server select N times of quantity wait exhale
Telephone number is made to carry out desensitization process, wherein N is positive integer.
12. method as claimed in claim 10, which is characterized in that in the virtual-number to be called for receiving desensitization server transmission
Later, before the virtual-number to be called selected that will attend a banquet is sent to the desensitization server as calling virtual-number, institute
State method further include:
Whether in running order phone of attending a banquet is on call in equipment of attending a banquet described in judgement；And
If this is attended a banquet, phone is not in talking state, and a virtual-number to be called is sent to the phone of attending a banquet.
13. method as claimed in claim 10, which is characterized in that in the virtual-number to be called for receiving desensitization server transmission
Later, before the virtual-number to be called selected that will attend a banquet is sent to the desensitization server as calling virtual-number, institute
State method further include:
According to the quantity of phone of attending a banquet in running order in the quantity of the virtual-number to be called and the equipment of attending a banquet
Ratio, respectively to attend a banquet, phone distributes virtual-number to be called.
14. method as claimed in claim 10, which is characterized in that receive the virtual-number packet to be called that desensitization server is sent
It includes:
Receive client personal information and the virtual-number to be called that the desensitization server is sent in the form of pairs of, wherein
The client personal information is that the desensitization server is closed by inquiring the corresponding of telephone number and client personal information to be called
What system obtained.
15. method as claimed in claim 10, which is characterized in that in the virtual-number to be called selected that will attend a banquet as calling
Virtual-number is sent to after the desensitization server, the method also includes:
Receive the calling feedback result that the desensitization server is sent, wherein the calling feedback result is institute's voice gateway
It is sent to the desensitization server.
The equipment 16. one kind is attended a banquet, which is characterized in that it is described attend a banquet equipment for execute such as any one of claim 10 to 15 institute
The method stated.
17. a kind of computer readable storage medium, the computer-readable recording medium storage has computer program, and feature exists
In realization is as in claim 1 to 8 any one the method when the computer program executes in the computer processor
Step.
18. a kind of computer readable storage medium, the computer-readable recording medium storage has computer program, and feature exists
In realization is as in claim 10 to 15 any one the method when the computer program executes in the computer processor
The step of.
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
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| CN201811361167 | 2018-11-15 | ||
| CN2018113611675 | 2018-11-15 |
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| CN109788145A true CN109788145A (en) | 2019-05-21 |
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|---|---|---|---|
| CN201811551112.0A Pending CN109788145A (en) | 2018-11-15 | 2018-12-18 | Method of calling, the server that desensitizes, equipment of attending a banquet and computer readable storage medium |
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| CN112468661B (en) * | 2020-11-14 | 2022-06-10 | 北京鸿联九五信息产业有限公司 | Call center system and call method thereof |
| CN112653793B (en) * | 2020-12-16 | 2022-04-01 | 北京太极华保科技股份有限公司 | Intelligent voice calling system and method |
| CN112653793A (en) * | 2020-12-16 | 2021-04-13 | 北京太极华保科技股份有限公司 | Intelligent voice calling system and method |
| CN112738322A (en) * | 2020-12-23 | 2021-04-30 | 平安普惠企业管理有限公司 | Call processing method and device, computer equipment and storage medium |
| CN112738322B (en) * | 2020-12-23 | 2022-11-04 | 平安普惠企业管理有限公司 | Call processing method and device, computer equipment and storage medium |
| CN113382116A (en) * | 2021-06-11 | 2021-09-10 | 浙江百应科技有限公司 | User number encryption method and device and electronic equipment |
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Application publication date: 20190521 |