WO2018161366A1 - Procédé et système de vente en libre-service - Google Patents

Procédé et système de vente en libre-service Download PDF

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Publication number
WO2018161366A1
WO2018161366A1 PCT/CN2017/076789 CN2017076789W WO2018161366A1 WO 2018161366 A1 WO2018161366 A1 WO 2018161366A1 CN 2017076789 W CN2017076789 W CN 2017076789W WO 2018161366 A1 WO2018161366 A1 WO 2018161366A1
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WO
WIPO (PCT)
Prior art keywords
user
weight
cloud service
service platform
goods
Prior art date
Application number
PCT/CN2017/076789
Other languages
English (en)
Chinese (zh)
Inventor
文彬
Original Assignee
深圳市楼通宝实业有限公司
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Filing date
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Publication of WO2018161366A1 publication Critical patent/WO2018161366A1/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/18—Payment architectures involving self-service terminals [SST], vending machines, kiosks or multimedia terminals
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F11/00—Coin-freed apparatus for dispensing, or the like, discrete articles
    • G07F11/02—Coin-freed apparatus for dispensing, or the like, discrete articles from non-movable magazines
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06K—GRAPHICAL DATA READING; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
    • G06K17/00—Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations
    • G06K17/0022—Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations arrangements or provisious for transferring data to distant stations, e.g. from a sensing device
    • G06K17/0025—Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations arrangements or provisious for transferring data to distant stations, e.g. from a sensing device the arrangement consisting of a wireless interrogation device in combination with a device for optically marking the record carrier
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/14—Payment architectures specially adapted for billing systems
    • G06Q20/145—Payments according to the detected use or quantity
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/20—Point-of-sale [POS] network systems
    • G06Q20/203—Inventory monitoring
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/20—Point-of-sale [POS] network systems
    • G06Q20/208—Input by product or record sensing, e.g. weighing or scanner processing
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/32—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wireless devices
    • G06Q20/322—Aspects of commerce using mobile devices [M-devices]
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F11/00—Coin-freed apparatus for dispensing, or the like, discrete articles
    • G07F11/02—Coin-freed apparatus for dispensing, or the like, discrete articles from non-movable magazines
    • G07F11/04—Coin-freed apparatus for dispensing, or the like, discrete articles from non-movable magazines in which magazines the articles are stored one vertically above the other
    • G07F11/16—Delivery means
    • G07F11/163—Delivery means characterised by blocking access to the output bins
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F11/00—Coin-freed apparatus for dispensing, or the like, discrete articles
    • G07F11/02—Coin-freed apparatus for dispensing, or the like, discrete articles from non-movable magazines
    • G07F11/38—Coin-freed apparatus for dispensing, or the like, discrete articles from non-movable magazines in which the magazines are horizontal
    • G07F11/40—Coin-freed apparatus for dispensing, or the like, discrete articles from non-movable magazines in which the magazines are horizontal the articles being delivered by hand-operated means
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F9/00—Details other than those peculiar to special kinds or types of apparatus
    • G07F9/001—Interfacing with vending machines using mobile or wearable devices
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F9/00—Details other than those peculiar to special kinds or types of apparatus
    • G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus
    • G07F9/026—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00—Cash registers
    • G07G1/0036—Checkout procedures
    • G07G1/0045—Checkout procedures with a code reader for reading of an identifying code of the article to be registered, e.g. barcode reader or radio-frequency identity [RFID] reader
    • G07G1/0054—Checkout procedures with a code reader for reading of an identifying code of the article to be registered, e.g. barcode reader or radio-frequency identity [RFID] reader with control of supplementary check-parameters, e.g. weight or number of articles
    • G07G1/0072—Checkout procedures with a code reader for reading of an identifying code of the article to be registered, e.g. barcode reader or radio-frequency identity [RFID] reader with control of supplementary check-parameters, e.g. weight or number of articles with means for detecting the weight of the article of which the code is read, for the verification of the registration
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00—Cash registers
    • G07G1/0036—Checkout procedures
    • G07G1/0045—Checkout procedures with a code reader for reading of an identifying code of the article to be registered, e.g. barcode reader or radio-frequency identity [RFID] reader
    • G07G1/009—Checkout procedures with a code reader for reading of an identifying code of the article to be registered, e.g. barcode reader or radio-frequency identity [RFID] reader the reader being an RFID reader

Definitions

  • the invention belongs to the field of electronic information technology, and in particular relates to a self-service selling method and system.
  • Vending machines are developed in Japan and Europe and the United States in the 1970s. They are also known as 24-hour micro-supermarkets. Due to the convenience of vending machines, they are widely used in crowded public places such as subway stations, railway stations and pedestrian streets. .
  • the purchase process of the vending machine is to select the goods first, then pay the goods, and finally the goods are shipped.
  • the purchase process is still complicated.
  • the purchaser can only see the goods through the transparent glass.
  • the partial packaging the user selects the item to be purchased through the physical button or virtual button on the vending machine, and then the vending machine prompts the user to pay the money to complete the payment.
  • the merchandise slides from the vending machine's cargo lane into the shipping port.
  • the existing vending machine only discriminates the merchandise through the packaging of the merchandise through the glass, and the vending machine provides less information on the merchandise, which is likely to cause a wrong selection of the merchandise.
  • the user pays the merchandise first, if the purchase is made, Errors will not be returned, reducing the convenience of shopping.
  • the invention provides a self-service selling method and system, which aims to solve the problem that the existing vending machine purchase process is complicated, the product information provided is small, the product selection error is easy to occur, and the product is received first, and then Purchase errors will not be returned, reducing the convenience of shopping.
  • the invention provides a self-service selling method, comprising: when the cloud service platform receives a purchase instruction sent by a user through a client of the mobile terminal, authenticating the user;
  • the selling device After the user authentication is successful, the selling device opens a sales window
  • the weight of the current item is measured by the weight sensor, the total weight of the item with the radio frequency tag is determined by identifying the radio frequency tag on the current item, and the weight sensor is compared and measured.
  • the weight, and the determined weight of the goods with the radio frequency tag are the same, if the same, compare the weight measured by the weight sensor and the weight of the goods before the opening of the sales window to determine the user's purchase Goods;
  • the selling device requests an electronic shopping list of the purchased product from the cloud service platform, and prompts the user to complete the payment according to the electronic shopping list.
  • the invention provides a self-service selling system, the system comprising: a cloud service platform and a selling device;
  • the cloud service platform is configured to authenticate the user when receiving a purchase instruction sent by the user through the client of the mobile terminal;
  • the selling device is configured to perform the following steps:
  • the weight of the current item is measured by the weight sensor, and the total weight of the item with the radio frequency label is determined by identifying the radio frequency label on the current item, and Whether the weight measured by the weight sensor is the same as the weight of the determined item with the radio frequency tag, and if the same, the weight measured by the weight sensor and the weight of the item before the opening of the sales window are determined to determine The goods purchased by the user this time;
  • An electronic shopping list for the purchased product is requested from the cloud service platform, and the user is prompted to complete the payment according to the electronic shopping list.
  • the self-sale method and system provided by the present invention when the cloud service platform receives the purchase instruction sent by the user through the client of the mobile terminal, authenticates the user, and when the user authentication succeeds, the selling device opens the sales window.
  • the selling device detects that the sales window is closed, the weight of the current item is measured by the weight sensor, the total weight of the item with the radio frequency tag is determined by identifying the radio frequency tag on the current item, and the weight sensor is compared and measured.
  • the weight, and the determined weight of the goods with the radio frequency tag are the same, if the same, compare the weight measured by the weight sensor and the weight of the goods before the opening of the sales window to determine the user's purchase
  • the selling device requests an electronic shopping list of the purchased product from the cloud service platform, and prompts the user to complete the payment according to the electronic shopping list, so that the selling device passes the radio frequency label attached to the goods and
  • the combination of weight sensors can more accurately identify the goods purchased by the user; When the window is sold, the user can pick up the goods, so that the goods information printed on the package can be clearly and completely seen, and the user can select the desired product according to the goods information, and then the user selects the finished product and then completes the payment, thereby enhancing the shopping. Convenience while improving the shopping experience.
  • FIG. 1 is a schematic flow chart showing an implementation of an automatic vending method according to a first embodiment of the present invention
  • FIG. 2 is a schematic flowchart showing an implementation of an automatic vending method according to a second embodiment of the present invention
  • FIG. 3 is a schematic structural diagram of an automatic vending system according to a third embodiment of the present invention.
  • FIG. 4 is a schematic structural diagram of an automatic vending system according to a fourth embodiment of the present invention.
  • FIG. 5 is a schematic diagram of a sales apparatus according to an embodiment of the present invention.
  • FIG. 1 is a schematic diagram of an implementation process of a self-service selling method according to a first embodiment of the present invention.
  • the self-sale method shown in FIG. 1 mainly includes the following steps:
  • the client is built in the mobile terminal, and the client includes an APP or a browser.
  • the client is an APP
  • the APP can be connected to the cloud service platform, and the user forwards the operation instruction to the cloud service platform by operating a function virtual key on the APP to implement control of the selling device.
  • the client is a browser
  • the user controls the selling device by opening a website associated with the cloud service platform on the browser.
  • the vending device may include a display screen and display a QR code for logging in/downloading the app and/or logging into the website on the display screen to facilitate the user to log in to the app or website.
  • the cloud service platform is a server that controls the selling device and stores basic information and user information of the selling device, for example, basic information such as a physical address, a number, a location area of the selling device, and a user's identification code. And the user's name, age, gender, etc.
  • the cloud server authenticates the user. If the authentication is successful, step S102 is performed. If the authentication fails, the user ends the purchase, and the user cannot purchase the product.
  • the cloud server controls the selling device to enable the authentication mode to obtain the information to be authenticated of the user, and the information to be authenticated is related to the type of the authentication, for example, the authentication type is For face authentication, the information to be authenticated is a face image.
  • the selling device opens the sales window.
  • the selling device detects that the sales window is closed, the weight of the current product is measured by a weight sensor, and the total weight of the product with the radio frequency tag is determined by identifying the radio frequency label on the current product, and is measured by the weight sensor.
  • the weight, and the determined weight of the goods with the radio frequency tag are the same, if the same, the weight measured by the weight sensor and the weight of the goods before the opening of the sales window to determine the goods purchased by the user this time.
  • the selling device is internally provided with goods for sale, wherein each product is affixed with a radio frequency tag for storing information such as the product name, weight, unit price and the like.
  • the vending device can read the item information in the radio frequency tag through the built-in identification device. By reading the information in the RF tag, the total weight of the current item after the sale window is closed can be determined.
  • the user can pick up the goods placed in the selling device, so that the user can see the goods information printed on the goods package in detail and complete, such as production date, nutritional formula, heat, manufacturer, production address.
  • the goods information is selected, the user can select the goods according to the information on the package of the goods, and optimize the shopping experience.
  • the selling device requests an electronic shopping list of the purchased product from the cloud service platform, and prompts the user to complete the payment according to the electronic shopping list.
  • the request includes: the type and quantity of the goods.
  • the cloud service platform acquires the type and quantity of the goods in the request for the settlement, and settles according to the price of the individual goods.
  • the electronic shopping list includes: shopping information such as the name of the goods, the quantity, the unit price of the goods, and the total amount.
  • the mobile terminal displays the shopping information on the electronic shopping list through the display screen.
  • the classification of the goods is to treat the identical goods as the same type of goods.
  • the cloud service platform when the cloud service platform receives the purchase instruction sent by the user through the client of the mobile terminal, the user is authenticated, and when the user authentication succeeds, the selling device opens the sales window, when the selling device detects When the sales window is closed, the weight of the current item is measured by the weight sensor, the total weight of the item with the radio frequency label is determined by identifying the radio frequency label on the current item, and the weight measured by the weight sensor is compared with the determined radio frequency.
  • the selling device requests the cloud service platform The electronic shopping list of the purchased goods, and prompting the user to complete the payment according to the electronic shopping list, so that the selling device can more accurately identify the goods purchased by the user through the combination of the radio frequency tag attached to the goods and the weight sensor;
  • the sales window is opened, the user can pick up the goods and thus be able to Chu and completely see the information printed on the packaging of goods that the user can select the desired item according to the commodity information, then the user after the completion of the selection and then complete the payments, and enhance the convenience of shopping, while improving the shopping experience.
  • FIG. 2 is a schematic flowchart of a self-sale method according to a second embodiment of the present invention, which can be applied to a self-service selling device.
  • the self-sale method shown in FIG. 2 mainly includes the following steps:
  • the mobile terminal sends a membership authentication request for the user to the cloud service platform according to the member authentication command sent by the user through the client, so that the cloud service platform performs member authentication on the user.
  • the client is built in the mobile terminal, and the client includes an APP or a browser.
  • the client is an APP
  • the APP is connected to the cloud service platform, and the user forwards the operation instruction to the cloud service platform by operating a function virtual key on the APP to implement control of the selling device.
  • the client is a browser
  • the user controls the selling device by opening a website associated with the cloud service platform on the browser. If the user does not register a member, the user registers with the member through the APP and the website.
  • the method of membership authentication is not limited.
  • the member authentication method may be a member name and password authentication method, a short message verification code authentication method, or a two-dimensional code authentication method.
  • the member authentication request includes the member's member authentication information, such as the member name and password, the short message verification code, and the two-dimensional code information, and the cloud service platform compares the pre-stored standard information with the standby member.
  • the authentication information determines whether the user is a member.
  • the mobile terminal uploads the user's face photo, fingerprint information and the like to the cloud service platform, and the cloud service platform uses the uploaded information as standard information.
  • the purchase authentication method is different from the member authentication method, and the purchase authentication method is used to trigger the sale window to be opened.
  • the purchase authentication method is a face authentication method, a fingerprint authentication method, a two-dimensional code authentication method, a password authentication method, and a short-range wireless communication technology (NFC, Near). Field Communication)
  • NFC Near-range wireless communication technology
  • the purchase authentication interface is an interface for the user to select an authentication method.
  • the name of the above-mentioned authentication methods is displayed on the purchase authentication interface, and the user is prompted to select a purchase authentication mode in the purchase authentication interface by means of voice, text or prompt tone.
  • the two-dimensional code authentication mode in the embodiment of the present invention may be that the mobile terminal scans the two-dimensional code displayed on the selling device, or the selling device scans the two-dimensional code displayed on the mobile terminal.
  • the mobile terminal receives the determining instruction of the user, determines the purchase authentication mode selected by the user, and requests the cloud service platform to authenticate the user according to the selected purchase authentication mode.
  • the request may include basic information of the vending device, such as basic information such as the physical address, number, location area of the vending device, and the purchase authentication method selected by the user. If the request is successful, step S204 is performed.
  • the purchase instruction is used to trigger the authentication process of the cloud service platform for the user.
  • the cloud service platform is authenticated according to the purchase authentication method selected by the user. If the authentication is successful, step S205 is performed; if the authentication fails, the purchase is ended, and the user cannot purchase the goods.
  • the cloud service platform receives the user by moving
  • the terminal sends a purchase instruction to the client, the user is authenticated including:
  • the cloud service platform controls the selling device to open the authentication mode according to the selected purchase authentication mode, and obtains the user's pending authentication information from the selling device and forwards the information to the cloud service platform, and the cloud service platform passes the comparison
  • the information to be authenticated and the pre-stored standard information determine the authentication result of the user.
  • the selling device acquires the face image of the user and forwards the image to the cloud service platform; if the selected purchase authentication method is the fingerprint authentication method, the sale is performed. The device acquires the fingerprint feature of the user and forwards the fingerprint feature to the cloud service platform; if the selected purchase authentication mode is the password authentication mode, the selling device receives the password entered by the user and forwards the password to the cloud service platform, or An electronic code lock is installed on the vending device, and the vending device obtains the password entered by the user in the electronic code lock and forwards the password to the cloud service platform.
  • the cloud service platform receives the purchase instruction sent by the user through the client of the mobile terminal, the user is authenticated before the user is authenticated.
  • the selling device After the selling device successfully completes the NFC connection with the mobile terminal, the selling device acquires the NFC payment information from the mobile terminal and forwards the information to the cloud service platform through the built-in NFC module, wherein the NFC payment information includes: an NFC payment type and The user's payment account;
  • the cloud service platform receives the purchase instruction sent by the user through the client of the mobile terminal, the user is authenticated by:
  • the cloud service platform determines that the user authentication is successful
  • the cloud service platform searches for the balance in the member account corresponding to the user, and determines that the user authentication is successful when the balance is greater than or equal to the preset reference value.
  • the cloud service platform forwards the NFC payment information to the payment platform according to the NFC payment type in the NFC payment information, where the NFC payment type corresponds to the payment platform, for example, the NFC payment type is a payment type differentiated by a mobile phone brand. If the NFC payment type used by the user is the NFC payment of the brand A, the cloud service platform forwards the NFC payment information to the payment platform corresponding to the brand A.
  • the cloud service platform sends the insufficient information to the selling device; the selling device receives the insufficient balance information and prompts the user to recharge.
  • the cloud service platform when the balance is less than the preset reference value, sends the insufficient balance information to the mobile terminal; the mobile terminal receives the insufficient balance information, and prompts the user to recharge through the client.
  • the method of prompting the user to recharge is not limited, and the amount of the user's recharge may be voiced, and the minimum amount of the user's required recharge may also be displayed. Compared with the selling device prompting the user to recharge, the user is prompted to recharge the user to ensure the security of the user.
  • the user can pick up the goods placed in the selling device, so that the user can see the goods information printed on the goods package in detail and complete, such as production date, nutritional formula, heat, manufacturer, production address.
  • the goods information is selected, the user can select the goods according to the information on the package of the goods, and optimize the shopping experience.
  • the selling device detects that the selling window is closed, the weight of the current product is measured by a weight sensor, and the total weight of the product with the radio frequency tag is determined by identifying the radio frequency label on the current product, and is measured by the weight sensor.
  • the weight, and the determined weight of the goods with the radio frequency tag are the same, if the same, the weight measured by the weight sensor and the weight of the goods before the opening of the sales window to determine the goods purchased by the user this time.
  • the selling device is internally provided with goods for sale, wherein each product is affixed with a radio frequency tag for storing information such as the product name, weight, unit price and the like.
  • the vending device can read the item information in the radio frequency tag through the built-in identification device. By reading the information in the RF tag, the total weight of the current item after the sale window is closed can be determined.
  • the selling device comprises a plurality of shelves, each of which is provided with a weight sensor, and the surface of each shelf is provided with a plurality of grooves for placing goods, wherein the same shelf is placed with the same goods.
  • the number of the weight sensors is not limited, and one weight sensor may be provided for each shelf, or a plurality of weight sensors may be disposed for each shelf, as long as the function of measuring the weight of the product in the embodiment of the present invention can be realized.
  • Figure 5 is a schematic illustration of a vending apparatus.
  • the vending apparatus 100 includes two shelves 10 and 11 for placing goods, wherein a rectangle in the shelf 10 indicates a groove, and a circle inside the shelf 11 indicates a groove. Shelf 10 and shelf 11 may be hollow for placing one or more weight sensors, respectively.
  • FIG. 5 is only an example, and the position and direction of the shelf placed in the selling device are not limited, and the depth and shape of the groove are not limited.
  • the weight of the current item is measured by the weight sensor, and the total weight of the item with the radio frequency tag is determined by identifying the radio frequency label on the current item, and the weight is measured by the weight sensor.
  • the weight is the same as the weight of the determined product with the RF tag. If it is the same, the weight measured by the weight sensor and the weight of the goods before the opening of the sales window are determined to determine the goods purchased by the user. Specifically:
  • the selling device When detecting that the sales window is closed, acquires identification information of each shelf, and according to the identification information, obtains the weight of each shelf item before the opening of the sales window, and the weight of a single item on each shelf;
  • an abnormal prompt is sent to the cloud service platform, so that the operator is prompted to have an abnormality.
  • the identification information can be an identifier or a code for distinguishing between different shelves.
  • the cloud service platform may also forward the abnormality prompt to the selling device, so that the selling device issues a voice alarm. Whether the cloud service platform forwards the abnormal prompt to the selling device may depend on the quantity of the damaged goods. If the quantity of the damaged goods exceeds the preset quantity, the cloud service platform performs an operation of forwarding the abnormal prompt to the selling device.
  • the camera can be one or more 360-degree panoramic cameras, or multiple common cameras.
  • the camera does not limit the type and number of cameras under the condition that all the items in the selling device can be photographed, and the camera can be mounted at each position of the selling device.
  • the selling device records the purchase process of the user through the camera, and uploads a video file containing the user purchase process to the cloud service platform to store the video file on the cloud service platform.
  • the sales device can determine the type and quantity of the goods taken by the user and the shelf on the shelf by identifying the package of the goods taken by the user in the video file and the package of the goods placed on the shelf. The type and quantity of the goods on it.
  • the time to open the record user purchase process is not limited. You can start the camera when the sales window is open. You can also start the camera record before the sales window is opened. Similarly, the time to stop recording the user purchase process is not limited. You can sell it.
  • the window is closed the camera is turned off, and the camera can be turned off after the user completes the payment; of course, the camera can be always turned on and not turned off to improve the security of the selling device, so that the user can effectively prevent the suspicious person from being recorded by the camera.
  • the malicious destruction and improper purchase behavior of the selling device also facilitates the handling of disputes by the operator.
  • the operator may be a provider of the selling device or a manufacturer of the selling device.
  • the user when the sales window is opened, the user is prompted to return the position of the goods in the same position as the front item. In this way, the user is prevented from returning the goods according to the position before the opening of the sales window after viewing the goods, resulting in different goods in the divided areas, and the settlement is inaccurate.
  • the selling device prompts the user to pick up the product and view the product information by displaying a text prompt or playing a voice.
  • the selling device prompts the user to take the goods and close the selling window by displaying a text prompt or playing a voice.
  • the selling device displays the prompted text to the user through the display screen, or plays the prompted voice to the user through the voice playing device.
  • the above process can also be used to determine the goods purchased by the user, but the accuracy is slightly lower than placing the same goods on each shelf.
  • the selling device requests an electronic shopping list of the purchased product from the cloud service platform, and prompts the user to complete the payment according to the electronic shopping list.
  • the request includes: the type and quantity of the goods.
  • the cloud service platform acquires the type and quantity of the goods in the request for the settlement, and settles according to the price of the individual goods.
  • the electronic shopping list includes: shopping information such as the name of the goods, the quantity, the unit price of the goods, and the total amount.
  • the mobile terminal displays the shopping information on the electronic shopping list through the display screen.
  • the mobile terminal sends a message of completing the payment to the cloud service platform, where the cloud service platform saves the electronic shopping list of the goods purchased by the user.
  • the cloud service platform when the cloud service platform receives the purchase instruction sent by the user through the client of the mobile terminal, the user is authenticated, and when the user authentication succeeds, the selling device opens the sales window, when the selling device detects When the sales window is closed, the weight of the current item is measured by the weight sensor, the total weight of the item with the radio frequency label is determined by identifying the radio frequency label on the current item, and the weight measured by the weight sensor is compared with the determined radio frequency.
  • the selling device requests the cloud service platform The electronic shopping list of the purchased goods, and prompting the user to complete the payment according to the electronic shopping list, so that the selling device can more accurately identify the goods purchased by the user through the combination of the radio frequency tag attached to the goods and the weight sensor;
  • the sales window is opened, the user can pick up the goods and thus be able to Chu and completely see the information printed on the packaging of goods that the user can select the desired item according to the commodity information, then the user after the completion of the selection and then complete the payments, and enhance the convenience of shopping, while improving the shopping experience.
  • FIG. 3 is a schematic structural diagram of a self-service selling system according to a third embodiment of the present invention. For convenience of description, only parts related to the embodiment of the present invention are shown.
  • the self-sales system illustrated in FIG. 3 mainly includes: the selling device 301 and the cloud service platform 302.
  • the devices are as follows:
  • the cloud service platform 302 is configured to authenticate the user when receiving a purchase instruction sent by the user through the client of the mobile terminal;
  • the selling device 301 is configured to perform the following steps:
  • the weight of the current item is measured by the weight sensor, the total weight of the item with the radio frequency tag is determined by identifying the radio frequency tag on the current item, and the weight measured by the weight sensor is determined, and the determined Whether the weight of the goods with the radio frequency tag is the same, if the same, the weight measured by the weight sensor and the weight of the goods before the opening of the sales window to determine the goods purchased by the user this time;
  • the electronic shopping list of the purchased product is requested from the cloud service platform 302, and the user is prompted to complete the payment according to the electronic shopping list.
  • the vending device 301 is internally provided with goods for sale, wherein each item is affixed with a radio frequency tag for storing information such as the product name, weight, unit price and the like.
  • the vending device 301 can read the item information in the radio frequency tag through the built-in identification device. By reading the information in the RF tag, the total weight of the current item after the sale window is closed can be determined.
  • the user can pick up the goods placed in the selling device 301, so that the user can see the goods information printed on the goods package in detail and complete, such as production date, nutritional formula, heat, manufacturer, production. With information such as the address, the user can select the goods according to the information on the package of the goods, optimizing the shopping experience.
  • the cloud service platform 302 authenticates the user when receiving the purchase instruction sent by the user through the client of the mobile terminal, and the selling device 301 opens the sales window when the user authentication succeeds.
  • the sales window is closed, the weight of the current item is measured by the weight sensor, and the total weight of the item with the radio frequency label is determined by identifying the radio frequency label on the current item, and the weight measured by the weight sensor is determined, and the determined Whether the weight of the goods of the radio frequency tag is the same, if the same, the weight of the goods measured by the weight sensor and the weight of the goods before the opening of the sales window to determine the goods purchased by the user this time, requesting the cloud service platform 302
  • the sales window is opened, the user can pick up the goods so that they can be clear and complete.
  • FIG. 4 is a schematic structural diagram of an automatic vending system according to a fourth embodiment of the present invention. For convenience of description, only parts related to the embodiment of the present invention are shown.
  • the vending system illustrated in FIG. 4 mainly includes: a selling device 401, a mobile terminal 402, and a cloud service platform 403. The above devices are described in detail as follows:
  • the mobile terminal 402 is configured to send a membership authentication request for the user to the cloud service platform 403 according to the member authentication command sent by the user through the client, so that the cloud service platform 403 performs member authentication on the user.
  • the client is built into the mobile terminal 402, and the client includes an APP or a browser.
  • the client is an APP
  • the APP is connected to the cloud service platform 403.
  • the user forwards the operation instruction to the cloud service platform 403 by operating a function virtual key on the APP to control the selling device 401.
  • the client is a browser
  • the user controls the vending device 401 by opening a website associated with the cloud service platform 403 on the browser. If the user does not register a member, the user registers with the member through the APP and the website.
  • the method of membership authentication is not limited.
  • the member authentication method may be a member name and password authentication method, a short message verification code authentication method, or a two-dimensional code authentication method.
  • the member authentication request includes the member's membership authentication information, such as the member name and password, the short message verification code, and the two-dimensional code information, and the cloud service platform 403 compares the pre-stored standard information with the Member authentication information to determine whether the user is a member.
  • the mobile terminal 402 uploads the user's face photo, fingerprint information and the like to the cloud service platform 403, and the cloud service platform 403 uses the uploaded information as standard information.
  • the mobile terminal 402 is further configured to: when receiving the member authentication success message of the user by the cloud service platform 403, display a purchase authentication interface, and prompt the user to select a purchase authentication mode in the purchase authentication interface.
  • the purchase authentication method is different from the member authentication method, and the purchase authentication method is used to trigger the sale window to be opened.
  • the purchase authentication method is a face authentication method, a fingerprint authentication method, a two-dimensional code authentication method, a password authentication method, and a short-range wireless communication technology (NFC, Near). Field Communication)
  • NFC Near-range wireless communication technology
  • the purchase authentication interface is an interface for the user to select an authentication method.
  • the name of the above-mentioned authentication methods is displayed on the purchase authentication interface, and the user is prompted to select a purchase authentication mode in the purchase authentication interface by means of voice, text or prompt tone.
  • the two-dimensional code authentication method in the embodiment of the present invention may be that the mobile terminal 402 scans the two-dimensional code displayed on the selling device 401, or the selling device 401 scans the two-dimensional code displayed on the mobile terminal 402.
  • the mobile terminal 402 is further configured to receive the determining instruction of the user, determine the purchase authentication mode selected by the user, and request the cloud service platform 403 to authenticate the user according to the selected purchase authentication mode.
  • the request may include basic information of the vending device 401, for example, basic information such as a physical address, a number, a location area of the vending device 401, and the purchase authentication method selected by the user.
  • the cloud service platform 403 is configured to authenticate the user when receiving a purchase instruction sent by the user through the client of the mobile terminal 402.
  • the purchase instruction is used to trigger the cloud service platform 403 to authenticate the user.
  • the cloud service platform 403 performs authentication according to a purchase authentication method selected by the user.
  • the cloud service platform 403 is further configured to perform the following steps:
  • the authentication result of the user is determined by comparing the information to be authenticated with the pre-stored standard information.
  • the selling device 401 is configured to perform the following steps:
  • the selected authentication method is the face authentication mode
  • the face image of the user is obtained and forwarded to the cloud service platform 403
  • the selected purchase authentication mode is the fingerprint authentication mode
  • the fingerprint feature of the user is obtained.
  • the password lock, the vending device 401 obtains the password entered by the user in the electronic password lock and forwards the password to the cloud service platform 403.
  • the selling device 401 is further configured to: after the NFC connection is successfully completed with the mobile terminal 402, through the built-in NFC module, The NFC payment information is obtained by the mobile terminal 402 and forwarded to the cloud service platform 403, where the NFC payment information includes: an NFC payment type and a payment account of the user;
  • the cloud service platform 403 is further configured to perform the following steps:
  • the balance in the member account corresponding to the user is searched, and when the balance is greater than or equal to the preset reference value, the user authentication is determined to be successful.
  • the cloud service platform 403 forwards the NFC payment information to the payment platform according to the NFC payment type in the NFC payment information, where the NFC payment type corresponds to the payment platform, for example, the NFC payment type is a payment type differentiated by the mobile phone brand. If the NFC payment type used by the user is the NFC payment of the brand A, the cloud service platform 403 forwards the NFC payment information to the payment platform corresponding to the brand A.
  • the cloud service platform 403 is further configured to: when the balance is less than the preset reference value, send the insufficient balance information to the selling device 401; the selling device 401 is further configured to receive the insufficient balance information, and prompt the User recharge.
  • the cloud service platform 403 is further configured to send, to the mobile terminal 402, insufficient balance information when the balance is less than the preset reference value; the mobile terminal 402 is further configured to receive the insufficient balance information, and pass the The client prompts the user to recharge.
  • the method of prompting the user to recharge is not limited, and the amount of the user's recharge may be voiced, and the minimum amount of the user's required recharge may also be displayed. Compared with the selling device 401 prompting the user to recharge, the user is prompted to recharge the user to ensure the security of the user.
  • the selling device 401 is configured to open a sales window after the user is successfully authenticated
  • the selling device 401 is further configured to: when detecting that the selling window is closed, measure the weight of the current item by the weight sensor, determine the total weight of the item with the radio frequency label by identifying the radio frequency label on the current item, and compare the weight The weight measured by the sensor is the same as the weight of the determined product with the radio frequency tag. If it is the same, the weight measured by the weight sensor and the weight of the goods before the opening of the sales window are determined to determine the purchase of the user. Goods.
  • the selling device 401 is internally provided with goods for sale, wherein each product is affixed with a radio frequency tag for storing goods information such as the product name, weight, unit price and the like.
  • the vending device 401 can read the item information in the radio frequency tag through the built-in identification device. By reading the information in the RF tag, the total weight of the current item after the sale window is closed can be determined.
  • the user can pick up the goods placed in the selling device 401, so that the user can see the goods information printed on the goods package in detail and complete, such as production date, nutritional formula, heat, manufacturer, production. With information such as the address, the user can select the goods according to the information on the package of the goods, optimizing the shopping experience.
  • the vending device 401 includes a plurality of shelves, each of which is provided with a weight sensor, and the surface of each shelf is provided with a plurality of grooves for placing goods, wherein the same shelf is placed with the same goods.
  • the number of the weight sensors is not limited, and one weight sensor may be provided for each shelf, or multiple weight sensors may be provided for each shelf.
  • the selling device 401 is further configured to perform the following steps:
  • an abnormal prompt is sent to the cloud service platform, so that the operator is prompted to have an abnormality.
  • the identification information can be an identifier or a code for distinguishing between different shelves.
  • the cloud service platform 403 may also forward the abnormality prompt to the selling device 401 to cause the selling device 401 to issue a voice alarm. Whether the cloud service platform 403 forwards the abnormality prompt to the selling device 401 may depend on the quantity of the damaged goods. If the quantity of the damaged goods exceeds the preset quantity, the cloud service platform 403 performs the abnormality prompt to be forwarded to the selling device. 401 operation.
  • the camera can be one or more 360-degree panoramic cameras, or multiple common cameras.
  • the camera does not limit the type and number of cameras in the case where all the items in the vending device 401 can be photographed, and the camera can be mounted at each position of the vending device 401.
  • the selling device 401 records the purchase process of the user through the camera, and uploads a video file including the user purchase process to the cloud service platform 403 to store the video file in the cloud service platform 403.
  • the time to open the record user purchase process is not limited. You can start the camera when the sales window is open. You can also start the camera record before the sales window is opened. Similarly, the time to stop recording the user purchase process is not limited. You can sell it. When the window is closed, the camera is turned off, and the camera can be turned off after the user completes the payment; of course, the camera can be always turned on and not turned off to improve the security of the selling device, so that the user can effectively prevent the suspicious person from being recorded by the camera. The malicious destruction and improper purchase behavior of the selling device also facilitates the handling of disputes by the operator. The operator may belong to the provider of the vending device 401 or may be the manufacturer of the vending device 401.
  • the selling device 401 is further configured to prompt the user to return the goods at the same position as the front goods when the sales window is opened. In this way, the user is prevented from returning the goods according to the position before the opening of the sales window after viewing the goods, resulting in different goods in the divided areas, and the settlement is inaccurate.
  • the selling device 401 is further configured to prompt the user to pick up the goods and view the goods information by displaying a text prompt or playing a voice after the selling window is opened.
  • the selling device 401 is further configured to prompt the user to take the goods and close the selling window by displaying a text prompt or playing a voice after the selling window is opened.
  • the vending device 401 displays the prompted text to the user through the display screen, or plays the prompted voice to the user through the voice playback device.
  • the above process can also be used to determine the goods purchased by the user, but the accuracy is slightly lower than placing the same goods on each shelf.
  • the selling device 401 is further configured to request an electronic shopping list of the purchased product from the cloud service platform 403, and prompt the user to complete the payment according to the electronic shopping list.
  • the request includes: the type and quantity of the goods.
  • the cloud service platform 403 obtains the type and quantity of the goods in the request for the settlement, and performs settlement according to the price of the individual goods.
  • the electronic shopping list includes: shopping information such as the name of the goods, the quantity, the unit price of the goods, and the total amount.
  • the mobile terminal 402 displays the shopping information on the electronic shopping list through the display screen.
  • the mobile terminal 402 is further configured to send a message for completing the payment to the cloud service platform 403 after the user completes the payment, and the cloud service platform 403 saves the electronic shopping list of the goods purchased by the user.
  • the cloud service platform 403 when the cloud service platform 403 receives the purchase instruction sent by the user through the client of the mobile terminal 402, the user is authenticated, and the selling device 401 opens the sales window when the user authentication is successful, when detecting When the sales window is closed, the weight of the current item is measured by the weight sensor, the total weight of the item with the radio frequency label is determined by identifying the radio frequency label on the current item, and the weight measured by the weight sensor is compared with the determined radio frequency.
  • the selling device 401 Whether the weight of the goods of the tag is the same, if the same, the weight measured by the weight sensor and the weight of the goods before the opening of the sales window to determine the goods purchased by the user, the selling device 401 to the cloud service platform 403 requesting the electronic shopping list of the purchased product, and prompting the user to complete the payment according to the electronic shopping list, so that the selling device 401 can more accurately identify the user's purchase by combining the radio frequency tag attached to the goods and the weight sensor.
  • the user can pick up the goods and thus Clearly and completely to see printed on the packaging of goods, some information, the user can select the desired item according to the commodity information, then the user after the completion of the selection and then complete the payments, and enhance the convenience of shopping, while improving the shopping experience.
  • the disclosed systems, devices, and methods may be implemented in other ways.
  • the device embodiments described above are merely illustrative.
  • the division of the modules is only a logical function division.
  • there may be another division manner for example, multiple modules or components may be combined or Can be integrated into another system, or some features can be ignored or not executed.
  • the mutual coupling or direct coupling or communication link shown or discussed may be an indirect coupling or communication link through some interface, device or module, and may be electrical, mechanical or otherwise.
  • the modules described as separate components may or may not be physically separated.
  • the components displayed as modules may or may not be physical modules, that is, may be located in one place, or may be distributed to multiple network modules. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the embodiment.
  • each functional module in each embodiment of the present invention may be integrated into one processing module, or each module may exist physically separately, or two or more modules may be integrated into one module.
  • the above integrated modules can be implemented in the form of hardware or in the form of software functional modules.
  • the integrated modules if implemented in the form of software functional modules and sold or used as separate products, may be stored in a computer readable storage medium.
  • the technical solution of the present invention which is essential or contributes to the prior art, or all or part of the technical solution, may be embodied in the form of a software product stored in a storage medium.
  • a number of instructions are included to cause a computer device (which may be a personal computer, server, or network device, etc.) to perform all or part of the steps of the methods described in various embodiments of the present invention.
  • the foregoing storage medium includes: a U disk, a mobile hard disk, a read only memory (ROM, Read-Only) Memory, random access memory (RAM), disk or optical disk, and other media that can store program code.

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  • Strategic Management (AREA)
  • Finance (AREA)
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Abstract

L'invention concerne un procédé et un système de vente en libre-service. Le procédé comprend les étapes suivantes : une plateforme de service en nuage authentifie un utilisateur lors de la réception d'une instruction d'achat envoyée par un client d'un terminal mobile par l'utilisateur (S101) ; un dispositif de vente ouvre une fenêtre de vente après que l'utilisateur a été authentifié avec succès (S102) ; lors de la détection de la fermeture de la fenêtre de vente, le dispositif de vente mesure le poids de marchandises actuelles au moyen d'un capteur de poids, détermine le poids total de marchandises pourvues d'étiquettes radiofréquence par identification des étiquettes radiofréquence sur les marchandises actuelles, compare le poids mesuré au moyen du capteur de poids avec le poids déterminé des marchandises pourvues des étiquettes radiofréquence pour déterminer si les poids sont ou non les mêmes, et si tel est le cas, compare le poids mesuré au moyen du capteur de poids avec le poids des marchandises avant l'ouverture de la fenêtre de vente pour déterminer les marchandises achetées par l'utilisateur à ce moment (S103) ; le dispositif de vente demande à la plateforme de service en nuage une liste d'achat électronique des marchandises achetées à ce moment, et encourage l'utilisateur à effectuer un paiement conformément à la liste d'achat électronique (S104). Le procédé peut identifier plus précisément les marchandises achetées par l'utilisateur, améliore la commodité d'achat et l'expérience d'achat.
PCT/CN2017/076789 2017-03-07 2017-03-15 Procédé et système de vente en libre-service WO2018161366A1 (fr)

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CN106204226A (zh) * 2016-07-14 2016-12-07 广州极汇信息科技有限公司 自助结账智能购物方法及其装置
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CN109658604A (zh) * 2019-01-28 2019-04-19 西安鼎顺物联网科技有限公司 一种基于减量称重的拆零自助售卖机
CN117133078A (zh) * 2023-10-24 2023-11-28 广州微米物联网科技股份有限公司 基于重力感应的自动售卖系统
CN117133078B (zh) * 2023-10-24 2023-12-29 珠海微米物联科技有限公司 基于重力感应的自动售卖系统

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