WO2018010218A1 - 一种接处警方法及终端 - Google Patents
一种接处警方法及终端 Download PDFInfo
- Publication number
- WO2018010218A1 WO2018010218A1 PCT/CN2016/092022 CN2016092022W WO2018010218A1 WO 2018010218 A1 WO2018010218 A1 WO 2018010218A1 CN 2016092022 W CN2016092022 W CN 2016092022W WO 2018010218 A1 WO2018010218 A1 WO 2018010218A1
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- terminal
- alarm
- police
- chat room
- link address
- Prior art date
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/52—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail for supporting social networking services
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- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
- G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
- G08B25/08—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium using communication transmission lines
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
- H04M11/04—Telephonic communication systems specially adapted for combination with other electrical systems with alarm systems, e.g. fire, police or burglar alarm systems
Definitions
- the present invention relates to the field of communications technologies, and in particular, to a method and a terminal for connecting a police.
- the police station generally refers to the front-line work term of the public security organs, such as the Public Security 110 Command Center, the Public Security 119 Command Center, and the Public Security 122 Command Center.
- the police are divided into two parts: the police and the police.
- Receiving the police means that the 110, 119 or 122 command center accepts the masses' alarms and registers the alarm information.
- the police refers to the command center receiving the alarm information, dispatching the personnel to the scene for disposal and understanding the parties, the scene or the alarm person. There may also be a return visit to the alarm person.
- the information linkage between the alarm person, the police officer and the police officer is based on the telephone voice mode, that is, the alarm person uses the call alarm to make an alarm, and the police officer passes the voice call record with the alarm person.
- the alarm information the police officer inquires the alarm person through the telephone to inquire about the detailed alarm information, and the police officer reports the on-site disposal situation and the result of the case handling to the police officer by telephone.
- this method of picking up the police uses a peer-to-peer interaction method, which does not link the interaction information of the alarm person, the police officer and the police officer, thereby reducing the efficiency of the connection police.
- the embodiment of the invention provides a method and a terminal for connecting the police, which can realize information sharing interaction between the alarm terminal, the police terminal, and the police terminal, and improve the efficiency of the connection.
- an embodiment of the present invention provides a method for receiving a call, the method comprising: if a creation request is received, creating a chat room for sharing information according to a creation request, the creation request is from an alarm terminal,
- the creation request includes a case number corresponding to the alarm person terminal; corresponding to the chat room, a corresponding link address is generated; the added police terminal is a chat room member; and the link address is sent to the received police terminal, so that the alarm is received
- the terminal terminal forwards the link address to the alarm terminal and the police terminal; if it detects that the alarm terminal or the police terminal opens the link address, supplementing the alarm terminal or the police terminal is Chat room member.
- an embodiment of the present invention provides a method for receiving a call, the method comprising: creating a chat room for sharing information by a member according to a creation request, the creation requesting an alarm call from an alarm person terminal, where the creation request includes a case number corresponding to the alarm terminal; corresponding to the chat room to generate a corresponding link address; adding the police terminal to the chat room member; sending the link address to the alarm terminal and the police terminal; if detecting The alarm terminal or the police terminal opens the link address, and supplements the alarm terminal or the police terminal as a chat room member.
- an embodiment of the present invention provides a terminal, where the terminal includes a creating unit, configured to: if a creation request is received, create a chat room for sharing information according to a creation request, where the creation request is from a police terminal
- the creation request includes a case number corresponding to the alarm person terminal; a generating unit configured to generate a corresponding link address corresponding to the chat room; and an adding unit configured to add the police terminal to the chat room member; the sending unit, Sending the link address to the police terminal to enable the police terminal to forward the link address to the alarm terminal and the police terminal; and a supplement unit for detecting an alarm terminal Or the police terminal opens the link address to supplement the alarm terminal or the police terminal to be a chat room member.
- an embodiment of the present invention provides a terminal, where the terminal includes a creating unit, configured to create a chat room for sharing information by a member according to a creation request, where the creation request is an alarm call from an alarm terminal,
- the creation request includes a case number corresponding to the alarm person terminal; a generating unit configured to generate a corresponding link address corresponding to the chat room; an adding unit, configured to add the police terminal to the chat room member; and a sending unit, configured to send the The link address is provided to the alarm terminal and the police terminal; the supplementary unit is configured to: if the alarm terminal or the police terminal is detected to open the link address, supplement the alarm terminal or the police terminal to chat Room member.
- the embodiment of the present invention creates a chat room according to the creation request, adds the police terminal to the chat room member, and generates a corresponding link address corresponding to the chat room, and sends the link address to the police terminal to enable the police terminal to The link address is sent to the alarm terminal and the police terminal.
- the additional alarm terminal or the police terminal is the chat room member, thereby the chat
- the room enables information sharing between the alarm terminal, the police terminal, and the police terminal to improve the efficiency of the call.
- FIG. 1 is a schematic flow chart of a method for receiving an alarm according to an embodiment of the present invention
- Figure 2 is a schematic flow chart of S105 of Figure 1;
- FIG. 3 is a sub-schematic flow chart of S201 of Figure 1;
- FIG. 4 is a schematic flow chart of a method for receiving an alarm according to another embodiment of the present invention.
- FIG. 5 is a schematic block diagram of a terminal according to an embodiment of the present disclosure.
- Figure 6 is a schematic block diagram of the supplemental unit of Figure 5;
- Figure 7 is a schematic block diagram of the verification unit of Figure 6;
- FIG. 8 is a schematic block diagram of a terminal according to another embodiment of the present invention.
- FIG. 9 is a schematic structural diagram of a terminal according to an embodiment of the present invention.
- FIG. 1 is a schematic flowchart of a method for receiving an alarm according to an embodiment of the present invention.
- the method of receiving the police can be used in public security command and dispatch, fire command and dispatch, and government emergency command and dispatch. As shown in the figure, in the embodiment of the present invention, the method includes steps S101 to S105:
- a creation request is received, a chat room is created according to the creation request for information sharing by the member, the creation request is from the police terminal, and the creation request includes a case number corresponding to the alarm terminal.
- a chat room is created according to the creation request for members to share information.
- the terminal of the police officer may be a mobile phone or a computer in which the police system is connected, and the terminal of the alarm is a mobile terminal such as a mobile phone.
- the police terminal receives the alarm telephone of the alarm terminal, and generates alarm information according to the alarm telephone, the alarm information includes a case number corresponding to the alarm telephone of the alarm terminal, and case information, etc.
- the creation request includes the case number
- the police terminal sends a creation request containing the case number, and creates a chat room according to the creation request.
- Members joining the chat room can send voice, picture, text, video and other information to realize information sharing.
- the case number corresponds to the chat room one by one, that is, one case number uniquely corresponds to one chat room, and different case numbers correspond to different chat rooms.
- the corresponding chat address is generated corresponding to the chat room, and the link address is a webpage address, which is used as a jump program or an entry to enter a new page.
- the police terminal is added to the chat room and made to be a member of the chat room, so that the police terminal sends a message and receives a message in the chat room.
- S104 Send a link address to the police terminal, so that the police terminal forwards the link address to the alarm terminal and the police terminal.
- the police terminal Since the police terminal can know the telephone number corresponding to the alarm terminal according to the alarm telephone of the alarm terminal, the police terminal also pre-stores the telephone number corresponding to the police terminal at each location, in order to quickly transmit the link address to the policeman.
- the terminal and the police terminal in the embodiment of the present invention, after the corresponding chat address is generated by the chat room, the link address is sent to the police terminal, so that the police terminal forwards the link address to the alarm terminal and the office.
- police terminal The police terminal can send the link address to the alarm terminal and the police terminal through SMS.
- the supplementary alarm terminal or the police terminal is a chat room member.
- step S105 includes steps S201 to S202.
- the alarm person if it is detected that the alarm person clicks on the alarm terminal and opens the link address, or detects that the police officer clicks on the police officer terminal and opens the link address, the alarm person is verified.
- the terminal and the police terminal are used to further confirm the identity of the alarm terminal or the police terminal.
- step S201 includes steps S301 to S302.
- the verification information is sent to the alarm terminal or the police terminal.
- the policeman or the police officer is forced to input the corresponding phone number to receive the verification information, and the verification information may be set to 6 digits or letters.
- S302. Receive verification information input by an alarm person or a police officer for verification.
- the verification information is sent to the alarm terminal or the police terminal, if the verification information input by the alarm person or the police officer is received, the input verification information is verified. If the entered verification information is correct, the verification is passed, and if the input verification information is incorrect, the verification fails.
- the verification code such as a number, or a letter, may be used for verification, which is not limited herein.
- the supplementary alarm terminal or the police terminal is a chat room member.
- the alarm terminal or the police terminal is added to the chat room.
- the members of the chat room include a police terminal, an alarm terminal, and a police terminal. Each member sends a message through the chat room to share the message, and the message in the chat room can be stored in association with the case number for subsequent operation. Get in touch,
- the embodiment of the present invention creates a chat room according to the creation request, adds the police terminal to the chat room member, and generates a corresponding link address corresponding to the chat room, and sends the link address to the police terminal to enable the police terminal to The link address is sent to the alarm terminal and the police terminal.
- the additional alarm terminal or the police terminal is the chat room member, thereby the chat
- the room enables information sharing between the alarm terminal, the police terminal, and the police terminal to improve the efficiency of the call.
- FIG. 4 is a schematic flow chart of a method for receiving an alarm according to another embodiment of the present invention. As shown in the figure, in the embodiment of the present invention, the method includes steps S401 to S405.
- S401 Create a chat room for sharing information according to the creation request, and create an alarm call requesting from the alarm terminal, and the creation request includes a case number corresponding to the alarm terminal.
- a chat room is created according to a creation request for members to share information.
- the creation request is from an alarm call of the alarm terminal, and the creation request includes a case number corresponding to the alarm terminal.
- the alarm terminal is a mobile terminal such as a mobile phone.
- the case number is generated after the police terminal receives the alarm call from the alarm terminal, and the case number corresponds to the chat room one by one, that is, one case number uniquely corresponds to one chat room, and different case numbers correspond to different chat rooms.
- the corresponding chat address is generated corresponding to the chat room, and the link address is a webpage address, which is used as a jump program or an entry to enter a new page.
- the police terminal is added to the chat room and made to be a member of the chat room, so that the police terminal sends a message and receives a message in the chat room.
- the link address is sent to the alarm terminal and the police terminal by SMS.
- the supplementary alarm terminal or the police terminal is a chat room member.
- the alarm terminal or the police terminal if it is detected that the alarm terminal or the police terminal opens the link address, the alarm terminal or the police terminal is supplemented as a chat room member, so that the chat room member includes the police terminal. , the alarm terminal and the police terminal, so that each member sends and receives messages to share the message.
- the embodiment of the present invention creates a chat room according to the creation request, adds the police terminal to the chat room member, and generates a corresponding link address corresponding to the chat room, and sends the link address to the alarm terminal and the police terminal.
- the supplementary alarm terminal or the police terminal is the chat room member, so that the alarm terminal, the police terminal, and the police officer are enabled by the chat room. Information sharing between terminals to improve the efficiency of the call.
- a schematic block diagram of a terminal provided by an embodiment of the present invention includes a creating unit 51, a generating unit 52, an adding unit 53, a sending unit 54, and a supplementing unit 55.
- the creating unit 51 is configured to: if receiving the creation request, create a chat room for the member to share information according to the creation request, the creation request is from the police terminal, and the creation request includes a case number corresponding to the alarm terminal, The case number is in one-to-one correspondence with the chat room.
- the generating unit 52 is configured to generate a corresponding link address corresponding to the chat room.
- the adding unit 53 is configured to add the police terminal to the chat room member.
- the sending unit 54 is configured to send the link address to the police terminal to enable the police terminal to forward the link address to the alarm terminal and the police terminal.
- the replenishing unit 55 is configured to replenish the alarm terminal or the police terminal as a chat room member if it is detected that the alarm terminal or the police terminal opens the link address.
- the creating unit 51 is further configured to identify voice information in the alarm phone to generate alarm information.
- the supplement unit 55 includes a verification unit 551 and an addition unit 552.
- the verification unit 551 is configured to verify the alarm terminal or the police terminal if the alarm terminal or the police terminal is detected to open the link address.
- the filling unit 552 is configured to, if the verification passes, supplement the alarm terminal or the police terminal to be a chat room member.
- the verification unit 551 includes a transmission unit 5511 and a reception unit 5512.
- the transmitting unit 5511 is configured to: when receiving the phone number corresponding to the alarm terminal input by the alarm person or receiving the telephone number corresponding to the police officer terminal input by the police officer, sending the verification information to the alarm terminal or the police terminal .
- the receiving unit 5512 is configured to receive verification information input by the alarm person or the police officer for verification.
- the embodiment of the present invention creates a chat room according to the creation request by the creating unit 51, and adds the police terminal to the chat room member through the adding unit 53, and generates a corresponding link address corresponding to the chat room by the generating unit 52, and sends the corresponding link address through the sending unit 54.
- the supplementary alarm terminal or the police terminal is the chat room member, so that the chat room enables information sharing between the alarm terminal, the police terminal, and the police terminal to improve the efficiency of the call.
- a schematic block diagram of a terminal provided by another embodiment of the present invention includes a creating unit 61, a generating unit 62, an adding unit 63, a sending unit 64, and a supplementing unit 65.
- a creating unit 61 configured to create a chat room for the member to perform information sharing according to the creation request, the creation requesting an alarm call from the alarm person terminal, where the creation request includes a case number corresponding to the alarm person terminal;
- a generating unit 62 configured to generate a corresponding link address corresponding to the chat room
- the adding unit 63 is configured to add the police terminal to the chat room member
- a sending unit 64 configured to send the link address to the alarm terminal and the police terminal;
- the replenishing unit 65 is configured to: if it is detected that the alarm terminal or the police terminal opens the link address, supplement the alarm terminal or the police terminal as a chat room member.
- the embodiment of the present invention creates a chat room according to the creation request by the creating unit 61, and adds the police terminal to the chat room member through the adding unit 63, and generates a corresponding link address corresponding to the chat room by the generating unit 62, and sends the corresponding link address through the sending unit 64.
- FIG. 9 is a schematic structural diagram of a terminal according to an embodiment of the present invention.
- the terminal 70 includes an input device 701, a memory 702, and a processor 703.
- the input device 701, the memory 702, and the processor 703 are communicably connected by a bus 704. among them:
- the input device 701 is configured to receive a reception creation request.
- the input device 701 can include a keyboard, a sound input device, a touch input device, and the like.
- the memory 702 is configured to store program data with various functions.
- the memory 702 of the embodiments of the present invention may be a system memory such as volatile (such as RAM), non-volatile (such as ROM, flash memory, etc.), or a combination of the two.
- the memory 702 of the embodiment of the present invention may also be an external memory outside the system, such as a magnetic disk, an optical disk, a magnetic tape, or the like.
- the processor 703 is configured to invoke program data stored in the memory 702, and perform the following operations: if a creation request is received, a chat room is created according to the creation request for information sharing by the member, and the creation request is from the police terminal.
- the creation request includes a case number corresponding to the alarm terminal;
- Corresponding link address is generated corresponding to the chat room
- the alarm terminal or the police terminal If it is detected that the alarm terminal or the police terminal opens the link address, the alarm terminal or the police terminal is added as a chat room member.
- the embodiment of the present invention creates a chat room according to the creation request, adds the police terminal to the chat room member, and generates a corresponding link address corresponding to the chat room, and sends the link address to the police terminal to enable the police terminal to The link address is sent to the alarm terminal and the police terminal.
- the additional alarm terminal or the police terminal is the chat room member, thereby the chat
- the room enables information sharing between the alarm terminal, the police terminal, and the police terminal to improve the efficiency of the call.
- the processor 703 also performs the following operations:
- Creating a chat room for member sharing information according to a creation request, the creation requesting an alarm call from an alarm person terminal, the creation request including a case number corresponding to the alarm person terminal;
- Corresponding link address is generated corresponding to the chat room
- the alarm terminal or the police terminal If it is detected that the alarm terminal or the police terminal opens the link address, the alarm terminal or the police terminal is added as a chat room member.
- the embodiment of the present invention creates a chat room according to the creation request, adds the police terminal to the chat room member, and generates a corresponding link address corresponding to the chat room, and sends the link address to the alarm terminal and the police terminal.
- the supplementary alarm terminal or the police terminal is the chat room member, so that the alarm terminal, the police terminal, and the police officer are enabled by the chat room. Information sharing between terminals to improve the efficiency of the call.
- sequence of steps of the method of the embodiment of the present invention may be adjusted, merged, or deleted according to actual needs.
- the unit of the terminal in the embodiment of the present invention may be integrated, further divided or deleted according to actual needs.
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Abstract
本发明实施例公开了一种接处警方法及终端，其中方法包括：若接收到创建请求，根据创建请求创建聊天室用于供成员进行信息共享，所述创建请求来自接警员终端，所述创建请求包括与报警人终端相对应的案件编号；对应所述聊天室生成相应的链接地址；添加接警员终端为聊天室成员；发送所述链接地址给所述接警员终端，以使所述接警员终端转发所述链接地址给所述报警人终端和所述处警员终端；若检测到报警人终端或处警员终端打开所述链接地址，补充所述报警人终端或处警员终端为聊天室成员。本发明实施例还公开了一种终端。本发明实施例藉由聊天室使得报警人终端、接警员终端、以及处警员终端之间实现信息共享，以提高接处警效率。
Description
技术领域
本发明涉及通信技术领域，尤其涉及一种接处警方法及终端。
背景技术
接处警一般是指公安机关部门，如公安110指挥中心、公安119指挥中心以及公安122指挥中心的一线工作术语。接处警分为个两部分：接警和处警。接警是指110、119或122指挥中心接受群众的报警并登记报警信息，处警是指指挥中心接到报警信息后，调派人员赶往现场进行处置以及对当事人、现场情况或报警人进行了解，后面可能还会出现对报警人进行回访等。
目前主要的接处警方法中，报警人、接警员以及处警员之间的信息联动采用的是电话语音的方式，即报警人采用拨打报警电话进行报警，接警员通过与报警人的语音通话记录报警信息，处警员通过电话向报警人询问详细报警信息同时处警员通过电话向接警员汇报现场处置情况与案件处理结果等。然而，目前这种接处警方法采用的是点对点的交互方式，没有将报警人、接警员以及处警员三者交互信息联动起来，从而降低了接处警效率。
因此，目前急需一种能够将报警人终端、接警员终端、以及处警员终端之间实现信息共享、且提高接处警效率的接处警方法及终端。
发明内容
本发明实施例提供一种接处警方法及终端，其能够实现报警人终端、接警员终端、以及处警员终端之间的信息共享交互，且提高接处警效率。
第一方面，本发明实施例提供了一种接处警方法，该方法包括若接收到创建请求，根据创建请求创建聊天室用于供成员进行信息共享，所述创建请求来自接警员终端，所述创建请求包括与报警人终端相对应的案件编号；对应所述聊天室生成相应的链接地址；添加接警员终端为聊天室成员；发送所述链接地址给所述接警员终端，以使所述接警员终端转发所述链接地址给所述报警人终端和所述处警员终端；若检测到报警人终端或处警员终端打开所述链接地址，补充所述报警人终端或处警员终端为聊天室成员。
第二方面，本发明实施例提供了一种接处警方法，该方法包括根据创建请求创建聊天室用于供成员进行信息共享，所述创建请求来自报警人终端的报警电话，所述创建请求包括与报警人终端相对应的案件编号；对应所述聊天室生成相应的链接地址；添加接警员终端为聊天室成员；发送所述链接地址给所述报警人终端和处警员终端；若检测到报警人终端或处警员终端打开所述链接地址，补充所述报警人终端或处警员终端为聊天室成员。
第三方面，本发明实施例提供了一种终端，该终端包括创建单元，用于若接收到创建请求，根据创建请求创建聊天室用于供成员进行信息共享，所述创建请求来自接警员终端，所述创建请求包括与报警人终端相对应的案件编号；生成单元，用于对应所述聊天室生成相应的链接地址；添加单元，用于添加接警员终端为聊天室成员；发送单元，用于发送所述链接地址给所述接警员终端，以使所述接警员终端转发所述链接地址给所述报警人终端和所述处警员终端；补充单元，用于若检测到报警人终端或处警员终端打开所述链接地址，补充所述报警人终端或处警员终端为聊天室成员。
第四方面，本发明实施例提供了一种终端，该终端包括创建单元，用于根据创建请求创建聊天室用于供成员进行信息共享，所述创建请求来自报警人终端的报警电话，所述创建请求包括与报警人终端相对应的案件编号；生成单元，用于对应所述聊天室生成相应的链接地址；添加单元，用于添加接警员终端为聊天室成员；发送单元，用于发送所述链接地址给所述报警人终端和处警员终端；补充单元，用于若检测到报警人终端或处警员终端打开所述链接地址，补充所述报警人终端或处警员终端为聊天室成员。
本发明实施例通过根据创建请求创建聊天室，并将接警员终端添加为聊天室成员，以及对应该聊天室生成相应的链接地址并将该链接地址发送给接警员终端以使接警员终端将该链接地址发送至报警人终端和处警员终端，当检测到报警人终端或处警员终端打开所述链接地址后，补充报警人终端或处警人终端为该聊天室成员，从而藉由该聊天室使得报警人终端、接警员终端、以及处警员终端之间实现信息共享，以提高接处警效率。
附图说明
为了更清楚地说明本发明实施例技术方案，下面将对实施例描述中所需要使用的附图作简单地介绍，显而易见地，下面描述中的附图是本发明的一些实施例，对于本领域普通技术人员来讲，在不付出创造性劳动的前提下，还可以根据这些附图获得其他的附图。
图1是本发明实施例提供的一种接处警方法的示意流程图；
图2是图1中S105的子示意流程图；
图3是图1中S201的子示意流程图；
图4是本发明另一实施例提供的一种接处警方法的示意流程图；
图5是本发明实施例提供的一种终端的示意性框图；
图6是图5中补充单元的示意性框图；
图7是图6中验证单元的示意性框图；
图8是本发明另一实施例提供的一种终端的示意性框图；
图9是本发明实施例提供的一种终端的结构组成示意图。
具体实施方式
下面将结合本发明实施例中的附图，对本发明实施例中的技术方案进行清楚、完整地描述，显然，所描述的实施例是本发明一部分实施例，而不是全部的实施例。基于本发明中的实施例，本领域普通技术人员在没有做出创造性劳动前提下所获得的所有其他实施例，都属于本发明保护的范围。
应当理解，当在本说明书和所附权利要求书中使用时，术语“包括”和“包含”指示所描述特征、整体、步骤、操作、元素和/或组件的存在，但并不排除一个或多个其它特征、整体、步骤、操作、元素、组件和/或其集合的存在或添加。
参见图1，是本发明实施例提供的一种接处警方法的示意流程图。该接处警方法可用于公安指挥调度，消防指挥调度，政府应急指挥调度等行业中。如图所示，在本发明实施例中，该方法包括步骤S101~S105：
S101，若接收到创建请求，根据创建请求创建聊天室用于供成员进行信息共享，所述创建请求来自接警员终端，所述创建请求包括与报警人终端相对应的案件编号。
具体地，在本发明实施例中，当接收到创建请求后，根据创建请求创建聊天室用于成员进行信息共享。其中，接警员终端可以是安置有接处警系统的手机、电脑等，报警人终端为移动终端如手机等。接警员终端接收报警人终端的报警电话，并根据报警电话生成报警信息，该报警信息中包括与报警人终端的报警电话相对应的案件编号以及案件信息等，创建请求包含该案件编号，并由接警员终端发出包含该案件编号的创建请求，并根据该创建请求创建聊天室，加入该聊天室的成员可发送语音、图片、文字、视频等信息，以实现信息共享。其中，案件编号与聊天室一一对应，即一个案件编号唯一对应一个聊天室，不同的案件标号对应不同的聊天室。
S102，对应聊天室生成相应的链接地址。
具体地，在本发明实施例中，根据创建请求创建聊天室之后，对应该聊天室生成相应的链接地址，该链接地址是一个网页地址，用来作为跳转程序或进入新页面的入口。
S103，添加接警员终端为聊天室成员。
具体地，将接警员终端添加入该聊天室并使其成为该聊天室成员，以便接警员终端在该聊天室内发送消息和接收消息。
S104，发送链接地址给接警员终端，以使接警员终端转发链接地址给报警人终端和处警员终端。
由于接警员终端根据报警人终端的报警电话可以获知报警人终端所对应的电话号码，接警员终端同时预存有各地处警员终端所对应的电话号码，为了实现快捷将该链接地址传送给报警人终端和处警员终端，在本发明实施例中，对应该聊天室生成相应的链接地址后，将该链接地址发送给接警员终端，以使接警员终端转发该链接地址给报警人终端和处警员终端。其中，接警员终端可以通过短信方式将该链接地址发送到报警人终端和处警员终端上。
S105，若检测到报警人终端或处警员终端打开链接地址，补充报警人终端或处警员终端为聊天室成员。
参照图2，步骤S105的子流程示意图。如图所示，步骤S105包括步骤S201~S202。
S201，若检测到报警人终端或处警员终端打开链接地址，验证报警人终端或处警员终端。
具体地，在本发明实施例中，若检测到报警人在报警人终端上点击并打开该链接地址后，或者检测到处警员在处警员终端上点击并打开该链接地址后，验证报警人终端和处警员终端，以进一步确认报警人终端或处警员终端的身份。
参照图3，步骤S201的子流程示意图。如图所示，步骤S201包括步骤S301~S302。
S301，若接收到报警人输入的报警人终端对应的电话号码或接收到处警员输入的处警员终端对应的电话号码，下发验证信息到报警人终端或处警员终端上。
具体地，在本发明实施例中，强制报警人或处警员输入对应的电话号码来接收验证信息，该验证信息可以设置为6位数字或字母等。
S302，接收报警人或处警员输入的验证信息以进行验证。
具体地，将验证信息发送到报警人终端或处警员终端上后，若接收到报警人或处警员输入的验证信息，对输入的验证信息进行验证。若输入的验证信息正确，则验证通过，若输入的验证信息不正确，则验证失败。需要说明的是，还可以通过设置验证码如数字、或字母等进行验证，此处不作限定。
S202，若验证通过，补充报警人终端或处警员终端为聊天室成员。
具体地，当验证通过后，将报警人终端或处警员终端加入聊天室。该聊天室的成员包括接警员终端、报警人终端以及处警员终端，每一个成员通过聊天室发送消息来实现消息的共享，且在聊天室中的消息可以案件编号进行关联存储，以便后续进行调取查阅，
本发明实施例通过根据创建请求创建聊天室，并将接警员终端添加为聊天室成员，以及对应该聊天室生成相应的链接地址并将该链接地址发送给接警员终端以使接警员终端将该链接地址发送至报警人终端和处警员终端，当检测到报警人终端或处警员终端打开所述链接地址后，补充报警人终端或处警人终端为该聊天室成员，从而藉由该聊天室使得报警人终端、接警员终端、以及处警员终端之间实现信息共享，以提高接处警效率。
参照图4，是本发明另一实施例提供的一种接处警方法的示意流程图。如图所示，在本发明实施例中，该方法包括步骤S401~S405。
S401，根据创建请求创建聊天室用于供成员进行信息共享，创建请求来自报警人终端的报警电话，创建请求包括与报警人终端相对应的案件编号。
具体地，在本发明实施例中，根据创建请求创建聊天室用于成员进行信息共享。该创建请求来自报警人终端的报警电话，创建请求包括与报警人终端相对应的案件编号。其中报警人终端为移动终端如手机等。案件编号为接警员终端接收报警人终端的报警电话后生成，且案件编号与聊天室一一对应，即一个案件编号唯一对应一个聊天室，不同的案件标号对应不同的聊天室。
S402，对应聊天室生成相应的链接地址。
具体地，在本发明实施例中，根据创建请求创建聊天室之后，对应该聊天室生成相应的链接地址，该链接地址是一个网页地址，用来作为跳转程序或进入新页面的入口。
S403，添加接警员终端为聊天室成员。
具体地，将接警员终端添加入该聊天室并使其成为该聊天室成员，以便接警员终端在该聊天室内发送消息和接收消息。
S404，发送链接地址给报警人终端和处警员终端。
具体地，在本发明实施中，通过短信方式将该链接地址发送到报警人终端和处警员终端上。
S405，若检测到报警人终端或处警员终端打开链接地址，补充报警人终端或处警员终端为聊天室成员。
具体地，在本发明实施例中，若检测到报警人终端或处警员终端打开链接地址，将报警人终端或处警员终端补充为聊天室成员，以使该聊天室成员包括接警员终端、报警人终端以及处警员终端，以便每一个成员发送和接收消息，以实现消息的共享。
本发明实施例通过根据创建请求创建聊天室，并将接警员终端添加为聊天室成员，以及对应该聊天室生成相应的链接地址并将该链接地址发送至报警人终端和处警员终端，当检测到报警人终端或处警员终端打开所述链接地址后，补充报警人终端或处警人终端为该聊天室成员，从而藉由该聊天室使得报警人终端、接警员终端、以及处警员终端之间实现信息共享，以提高接处警效率。
参照图5，本发明实施例提供的一种终端的示意性框图，该终端50包括创建单元51、生成单元52、添加单元53、发送单元54、以及补充单元55。
创建单元51，用于若接收到创建请求，根据创建请求创建聊天室用于供成员进行信息共享，所述创建请求来自接警员终端，所述创建请求包括与报警人终端相对应的案件编号，所述案件编号与所述聊天室一一对应。
生成单元52，用于对应所述聊天室生成相应的链接地址。
添加单元53，用于添加接警员终端为聊天室成员。
发送单元54，用于发送所述链接地址给所述接警员终端，以使所述接警员终端转发所述链接地址给所述报警人终端和所述处警员终端。
补充单元55，用于若检测到报警人终端或处警员终端打开所述链接地址，补充所述报警人终端或处警员终端为聊天室成员。
其中，创建单元51还用于识别报警电话中的语音信息以生成报警信息。
进一步地，参见图6，补充单元的结构示意图。如图所示，补充单元55包括验证单元551、以及添补单元552。
验证单元551，用于若检测到报警人终端或处警员终端打开链接地址，验证报警人终端或处警员终端。
添补单元552，用于若验证通过，补充报警人终端或处警员终端为聊天室成员。
进一步地，参见图7，验证单元的结构示意图。如图所示，验证单元551包括传送单元5511、以及接收单元5512。
传送单元5511，用于若接收到报警人输入的报警人终端对应的电话号码或接收到处警员输入的处警员终端对应的电话号码，下发验证信息到报警人终端或处警员终端上。
接收单元5512，用于接收报警人或处警员输入的验证信息以进行验证。
本发明实施例通过创建单元51根据创建请求创建聊天室，并通过添加单元53将接警员终端添加为聊天室成员，以及通过生成单元52对应该聊天室生成相应的链接地址，并通过发送单元54将该链接地址发送给接警员终端以使接警员终端将该链接地址发送至报警人终端和处警员终端，当检测到报警人终端或处警员终端打开所述链接地址后，通过补充单元55补充报警人终端或处警人终端为该聊天室成员，从而藉由该聊天室使得报警人终端、接警员终端、以及处警员终端之间实现信息共享，以提高接处警效率。
参照图8，本发明另一实施例提供的一种终端的示意性框图，该终端60包括创建单元61、生成单元62、添加单元63、发送单元64、以及补充单元65。
创建单元61，用于根据创建请求创建聊天室用于供成员进行信息共享，所述创建请求来自报警人终端的报警电话，所述创建请求包括与报警人终端相对应的案件编号；
生成单元62，用于对应所述聊天室生成相应的链接地址；
添加单元63，用于添加接警员终端为聊天室成员；
发送单元64，用于发送所述链接地址给所述报警人终端和处警员终端；
补充单元65，用于若检测到报警人终端或处警员终端打开所述链接地址，补充所述报警人终端或处警员终端为聊天室成员。
本发明实施例通过创建单元61根据创建请求创建聊天室，并通过添加单元63将接警员终端添加为聊天室成员，以及通过生成单元62对应该聊天室生成相应的链接地址，并通过发送单元64将该链接地址发送至报警人终端和处警员终端，当检测到报警人终端或处警员终端打开所述链接地址后，通过补充单元65补充报警人终端或处警人终端为该聊天室成员，从而藉由该聊天室使得报警人终端、接警员终端、以及处警员终端之间实现信息共享，以提高接处警效率。
参照图9，本发明实施例提供的一种终端的结构组成示意图。该终端70包括：输入装置701、存储器702、以及处理器703，上述输入装置701、存储器702、以及处理器703通过总线704进行通信连接。其中：
输入装置701，用于接收接收创建请求。具体实现中，该输入装置701可包括键盘、声音输入装置、触摸式输入装置等。
存储器702，用于存储带有各种功能的程序数据。具体实现中，本发明实施例的存储器702可以是系统存储器，比如，挥发性的（诸如RAM），非易失性的（诸如ROM，闪存等），或者两者的结合。具体实现中，本发明实施例的存储器702还可以是系统之外的外部存储器，比如，磁盘、光盘、磁带等。
处理器703，用于调用存储器702中存储的程序数据，并执行如下操作：若接收到创建请求，根据创建请求创建聊天室用于供成员进行信息共享，所述创建请求来自接警员终端，所述创建请求包括与报警人终端相对应的案件编号；
对应所述聊天室生成相应的链接地址；
添加接警员终端为聊天室成员；
发送所述链接地址给所述接警员终端，以使所述接警员终端转发所述链接地址给所述报警人终端和所述处警员终端；
若检测到报警人终端或处警员终端打开所述链接地址，补充所述报警人终端或处警员终端为聊天室成员。
本发明实施例通过根据创建请求创建聊天室，并将接警员终端添加为聊天室成员，以及对应该聊天室生成相应的链接地址并将该链接地址发送给接警员终端以使接警员终端将该链接地址发送至报警人终端和处警员终端，当检测到报警人终端或处警员终端打开所述链接地址后，补充报警人终端或处警人终端为该聊天室成员，从而藉由该聊天室使得报警人终端、接警员终端、以及处警员终端之间实现信息共享，以提高接处警效率。
在一些实施例中，处理器703还执行如下操作：
根据创建请求创建聊天室用于供成员进行信息共享，所述创建请求来自报警人终端的报警电话，所述创建请求包括与报警人终端相对应的案件编号；
对应所述聊天室生成相应的链接地址；
添加接警员终端为聊天室成员；
发送所述链接地址给所述报警人终端和处警员终端；
若检测到报警人终端或处警员终端打开所述链接地址，补充所述报警人终端或处警员终端为聊天室成员。
本发明实施例通过根据创建请求创建聊天室，并将接警员终端添加为聊天室成员，以及对应该聊天室生成相应的链接地址并将该链接地址发送至报警人终端和处警员终端，当检测到报警人终端或处警员终端打开所述链接地址后，补充报警人终端或处警人终端为该聊天室成员，从而藉由该聊天室使得报警人终端、接警员终端、以及处警员终端之间实现信息共享，以提高接处警效率。
在本申请所提供的几个实施例中，应该理解到，所揭露的方法，仅仅是示意性的，可以通过其它的方式实现。
本发明实施例的方法的步骤顺序可以根据实际需要进行调整、合并或删减。本发明实施例的终端的单元可以根据实际需要进行整合、进一步划分或删减。
以上仅为发明的优选实施例，而非对发明做任何形式上的限制。本领域的技术人员可在上述实施例的基础上施以各种等同的更改和改进，凡在权利要求范围内所做的等同变化或修饰，均应落入发明的包含范围之内。
Claims (10)
- 一种接处警方法，其特征在于，包括：若接收到创建请求，根据创建请求创建聊天室用于供成员进行信息共享，所述创建请求来自接警员终端，所述创建请求包括与报警人终端相对应的案件编号；对应所述聊天室生成相应的链接地址；添加接警员终端为聊天室成员；发送所述链接地址给所述接警员终端，以使所述接警员终端转发所述链接地址给所述报警人终端和所述处警员终端；若检测到报警人终端或处警员终端打开所述链接地址，补充所述报警人终端或处警员终端为聊天室成员。
- 如权利要求1所述的方法，其特征在于，所述若检测到报警人终端或处警员终端打开所述链接地址，补充所述报警人终端或处警员终端为聊天室成员，包括：所述若检测到报警人终端或处警员终端打开所述链接地址，验证所述报警人终端或处警员终端；若验证通过，补充所述报警人终端或处警员终端为聊天室成员。
- 如权利要求2所述的方法，其特征在于，所述验证所述报警人终端或处警员终端，包括：若接收到报警人输入的报警人终端对应的电话号码或接收到处警员输入的处警员终端对应的电话号码，下发验证信息到报警人终端或处警员终端上；接收报警人或处警员输入的验证信息以进行验证。
- 如权利要求1所述的方法，其特征在于，所述案件编号与报警人终端的报警电话相对应。
- 一种接处警方法，其特征在于，包括：根据创建请求创建聊天室用于供成员进行信息共享，所述创建请求来自报警人终端的报警电话，所述创建请求包括与报警人终端相对应的案件编号；对应所述聊天室生成相应的链接地址；添加接警员终端为聊天室成员；发送所述链接地址给所述报警人终端和处警员终端；若检测到报警人终端或处警员终端打开所述链接地址，补充所述报警人终端或处警员终端为聊天室成员。
- 一种终端，其特征在于，包括：创建单元，用于若接收到创建请求，根据创建请求创建聊天室用于供成员进行信息共享，所述创建请求来自接警员终端，所述创建请求包括与报警人终端相对应的案件编号；生成单元，用于对应所述聊天室生成相应的链接地址；添加单元，用于添加接警员终端为聊天室成员；发送单元，用于发送所述链接地址给所述接警员终端，以使所述接警员终端转发所述链接地址给所述报警人终端和所述处警员终端；补充单元，用于若检测到报警人终端或处警员终端打开所述链接地址，补充所述报警人终端或处警员终端为聊天室成员。
- 如权利要求6所述的终端，其特征在于，所述补充单元包括：验证单元，用于所述若检测到报警人终端或处警员终端打开所述链接地址，验证所述报警人终端或处警员终端；添补单元，用于若验证通过，补充所述报警人终端或处警员终端为聊天室成员。
- 如权利要求7所述的终端，其特征在于，所述验证单元包括：传送单元，用于若接收到报警人输入的报警人终端对应的电话号码或接收到处警员输入的处警员终端对应的电话号码，下发验证信息到报警人终端或处警员终端上；接收单元，用于接收报警人或处警员输入的验证信息以进行验证。
- 如权利要求6所述的终端，其特征在于，所述案件编号与报警人终端的报警电话相对应。
- 一种终端，其特征在于，包括：创建单元，用于根据创建请求创建聊天室用于供成员进行信息共享，所述创建请求来自报警人终端的报警电话，所述创建请求包括与报警人终端相对应的案件编号；生成单元，用于对应所述聊天室生成相应的链接地址；添加单元，用于添加接警员终端为聊天室成员；发送单元，用于发送所述链接地址给所述报警人终端和处警员终端；补充单元，用于若检测到报警人终端或处警员终端打开所述链接地址，补充所述报警人终端或处警员终端为聊天室成员。
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| CN107818664A (zh) * | 2017-10-27 | 2018-03-20 | 周易 | 一种基于手机app的城市火警救援系统及使用方法 |
| CN108470433A (zh) * | 2018-05-22 | 2018-08-31 | 四川天翼网络服务有限公司 | 一种报警系统实现三方通话的方法 |
| CN108682131A (zh) * | 2018-05-22 | 2018-10-19 | 四川天翼网络服务有限公司 | 一种报警系统实现警情拉起对讲机的方法 |
| CN110944283A (zh) * | 2019-10-09 | 2020-03-31 | 杭州途马科技有限公司 | 一种报警求助中获取定位信息的方法 |
| CN111010527B (zh) * | 2019-12-19 | 2021-05-14 | 易谷网络科技股份有限公司 | 一种通过短信链接建立视频通话的方法及相关装置 |
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