WO2017201653A1 - Procédé de transmission d'informations de code bidimensionnel ainsi que procédé et système de garantie électronique - Google Patents

Procédé de transmission d'informations de code bidimensionnel ainsi que procédé et système de garantie électronique Download PDF

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Publication number
WO2017201653A1
WO2017201653A1 PCT/CN2016/083000 CN2016083000W WO2017201653A1 WO 2017201653 A1 WO2017201653 A1 WO 2017201653A1 CN 2016083000 W CN2016083000 W CN 2016083000W WO 2017201653 A1 WO2017201653 A1 WO 2017201653A1
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WIPO (PCT)
Prior art keywords
dimensional code
information
client
commodity
server
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PCT/CN2016/083000
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English (en)
Chinese (zh)
Inventor
李灵
覃国秘
曹凌志
陈阳
朱鹏惠
刘波
李光斌
吴春香
林华山
陈志远
Original Assignee
深圳市赛亿科技开发有限公司
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Application filed by 深圳市赛亿科技开发有限公司 filed Critical 深圳市赛亿科技开发有限公司
Priority to PCT/CN2016/083000 priority Critical patent/WO2017201653A1/fr
Priority to CN201680001026.5A priority patent/CN107710260A/zh
Publication of WO2017201653A1 publication Critical patent/WO2017201653A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management

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  • the present invention relates to the field of computer application technologies, and in particular, to a two-dimensional code information transmission method, an electronic warranty method and system.
  • the traditional product warranty method relies on the invoice receipt attached to the product when the product is sold or the paper warranty card issued by the merchant. That is to say, the product user needs to present the invoice receipt or paper warranty when applying for the warranty service to the merchant. card. This requires the product user to keep the invoice receipt or paper warranty card intact during the warranty period of the product, otherwise the product user will not be able to enjoy the free after-sales service within the warranty period.
  • an object of the present invention is to provide a method and system for transmitting two-dimensional code information, which can improve the security of two-dimensional code information transmission.
  • Another object of the present invention is to provide an electronic warranty method and system that can improve the security of two-dimensional code information transmission.
  • the technical solution adopted by the present invention is:
  • a method for transmitting a two-dimensional code information comprising: when a client scans a product for two-dimensional code, initiating a two-dimensional code information reading request to the server, the two-dimensional code information reading request is based on binding to the client Generating the personal information of the product user; receiving two-dimensional code information corresponding to the personal information of the product user returned by the server, the two-dimensional code information being used by the server in the preset product database according to the product user The personal information is matched and found; and the received two-dimensional code information is outputted in the client.
  • the method further includes: performing, by using the trigger input of the product user, in the client Registration of the commodity user; binding of the personal information of the commodity user in the client by the registration.
  • the method further includes: the server receiving a shipment registration request of the commodity, The shipment registration request is initiated to the server according to the personal information of the commodity user and the two-dimensional code of the commodity when the merchant client performs the two-dimensional code scanning on the commodity; according to the two-dimensional code of the commodity Obtaining corresponding two-dimensional code information; establishing a correspondence between the two-dimensional code information of the commodity and the personal information of the commodity user, and storing the correspondence relationship to the preset commodity database.
  • the method further includes: performing, by the trigger input of the merchant, the registration of the merchant in the merchant client;
  • the commodity information of the commodity is transmitted to the server by the registration for storage by the server, and the commodity information includes a two-dimensional code code of the commodity and corresponding two-dimensional code information.
  • a method for transmitting a two-dimensional code information comprising: receiving, by a server, a two-dimensional code information reading request, wherein the two-dimensional code information reading request is performed by a client to perform a two-dimensional code scanning on an item according to a binding to the client Generated by the personal information of the product user; in the preset product database, the user of the product carried in the request is read according to the two-dimensional code information The person information is matched and searched to obtain two-dimensional code information corresponding to the personal information of the commodity user; and the two-dimensional code information is returned to the client for the client to output the two-dimensional code information.
  • An electronic warranty method includes: when a client scans a product by a two-dimensional code, initiating a two-dimensional code information reading request to the server, where the two-dimensional code information reading request is based on a product user bound to the client Generating the personal information; receiving two-dimensional code information corresponding to the personal information of the product user returned by the server, the two-dimensional code information being used by the server in the preset product database according to the personal information of the product user Performing a matching search; outputting the received two-dimensional code information in the client; and initiating an item corresponding to the two-dimensional code information to the server by user manipulation triggered by the two-dimensional code information Warranty service request.
  • the method further includes: the server generating merchant warranty information according to the statistically obtained merchandise sales rate of the merchant, the merchandise maintenance rate, and the merchandise maintenance evaluation; and pushing the merchant warranty information to the client.
  • a two-dimensional code information transmission system includes a client, and the client includes: a request initiation module, configured to initiate a two-dimensional code information read request to the server when the client scans the product by the two-dimensional code, the two-dimensional The code information reading request is generated according to the personal information of the product user bound to the client; the information receiving module is configured to receive the two-dimensional code information corresponding to the personal information of the product user returned by the server, The two-dimensional code information is obtained by the server in the preset product database according to the personal information of the product user, and the information output module is configured to output the received two-dimensional code information in the client. .
  • the client further includes: a first user registration module, configured to perform registration of the product user by using a trigger input of the product user in the client; and an information binding module, configured to Registering in the client to bind the personal information of the product user
  • the system further includes a server, the server includes: a registration request receiving module, configured to receive, by the server, a shipment registration request of the commodity, where the shipment registration request is to the commodity through a merchant client And performing the two-dimensional code scanning according to the personal information of the product user and the two-dimensional code encoding of the product to the server; the information acquiring module is configured to obtain the corresponding two-dimensional code information according to the two-dimensional code of the commodity a storage module, configured to establish a correspondence between the two-dimensional code information of the commodity and the personal information of the commodity user, and store the correspondence relationship to the preset commodity database.
  • a registration request receiving module configured to receive, by the server, a shipment registration request of the commodity, where the shipment registration request is to the commodity through a merchant client And performing the two-dimensional code scanning according to the personal information of the product user and the two-dimensional code encoding of the product to the server
  • the information acquiring module is configured to obtain the corresponding two-dimensional code information according to the two-dimensional code of the commodity
  • the system further includes a merchant client, the merchant client includes: a second user registration module, configured to perform registration of the merchant by trigger input of the merchant in the merchant client; and an information sending module,
  • the commodity information of the commodity is sent to the server by the registration for storage by the server, and the commodity information includes a two-dimensional code code of the commodity and corresponding two-dimensional code information.
  • a two-dimensional code information transmission system includes a server, and the server includes: a read request receiving module, configured to receive a two-dimensional code information read request by the server, where the two-dimensional code information read request is through a client to a product And generating, according to the personal information of the product user bound to the client, the information matching module, configured to read the product user carried in the request according to the two-dimensional code information in the preset product database.
  • the personal information is searched for, and the two-dimensional code information corresponding to the personal information of the product user is obtained; the information returning module is configured to return the two-dimensional code information to the client, for the client to output the QR code information.
  • An electronic warranty system includes a client, and the client includes: a read request initiation module, configured to initiate a two-dimensional code information read request to the server when the client performs a two-dimensional code scan on the product, the two-dimensional code
  • the information reading request is generated according to the personal information of the product user bound to the client;
  • the two-dimensional code information receiving module is configured to receive the two-dimensional code information corresponding to the personal information of the product user returned by the server
  • the two-dimensional code information is obtained by the server in the preset product database according to the personal information of the product user, and the two-dimensional code information output module is configured to output the received content in the client.
  • the two-dimensional code information; the warranty request initiating module is configured to initiate a warranty service request for the commodity corresponding to the two-dimensional code information to the server by user manipulation triggered by the two-dimensional code information.
  • the system further includes a server, where the server includes: an information generating module, configured to use the service
  • the device generates the merchant warranty information according to the statistical sales rate of the merchant, the product maintenance rate, and the product maintenance evaluation;
  • the information pushing module is configured to push the merchant warranty information to the client.
  • the present invention has the following beneficial effects:
  • the client initiates a two-dimensional code information reading request to the server by scanning the product by the two-dimensional code, and the receiving server returns the two-dimensional code information corresponding to the personal information of the product user in response to the two-dimensional code information reading request, and
  • the QR code information is output in the client. That is to say, only the server can complete the matching search of the personal information of the commodity user, and then return the corresponding two-dimensional code information to the client that provides the personal information of the commodity user, thereby improving the transmission of the two-dimensional code information.
  • FIG. 1 is a schematic diagram of an application scenario of a method for transmitting a two-dimensional code information according to an embodiment
  • FIG. 2 is a flow chart of a method for transmitting a two-dimensional code information according to an embodiment
  • FIG. 3 is a flowchart of a method for transmitting a two-dimensional code information according to another embodiment
  • FIG. 4 is a flowchart of a method for transmitting a two-dimensional code information according to another embodiment
  • FIG. 5 is a flowchart of a method for transmitting two-dimensional code information according to another embodiment
  • FIG. 6 is a flowchart of a method for transmitting a two-dimensional code information according to an embodiment
  • FIG. 9 is a structural block diagram of a two-dimensional code information transmission system according to an embodiment.
  • FIG. 10 is a structural block diagram of a two-dimensional code information transmission system according to another embodiment.
  • FIG. 11 is a block diagram showing the structure of a two-dimensional code information transmission system according to another embodiment.
  • FIG. 12 is a structural block diagram of a two-dimensional code information transmission system according to another embodiment
  • Figure 14 is a block diagram showing the structure of an electronic warranty system of an embodiment
  • Figure 15 is a block diagram showing the structure of an electronic warranty system of another embodiment.
  • FIG. 1 is a schematic diagram of an application scenario of a method for transmitting a two-dimensional code information in an embodiment.
  • the application scenario includes a client 110, a server 130, a merchant client 150, and an offer 170.
  • the product 170 is marked with a two-dimensional code after being produced, and the corresponding two-dimensional code code can be identified by scanning the two-dimensional code, and the two-dimensional code code will be uniquely used to indicate the identity of the commodity 170.
  • the corresponding two-dimensional code information can be used to reflect related information of the product, for example, the related information of the product includes the product name, the date of manufacture, the warranty period, and the like.
  • the client 110 can be a terminal device such as a smart phone, a tablet computer, a palmtop computer, etc., on which an application program can be run to implement a two-dimensional code information transmission method, so that the personal information of the product user can be obtained through registration of the product user, and The two-dimensional code on the commodity 170 is scanned, and the two-dimensional code information for reflecting the related information of the commodity 170 is acquired by the server 130.
  • a terminal device such as a smart phone, a tablet computer, a palmtop computer, etc.
  • the merchant client 150 can be a terminal device such as a smart phone, a tablet computer, a palmtop computer, etc., on which an application program can be run to implement a two-dimensional code information transmission method, and a two-dimensional code on the commodity 170 can also be scanned to The code code and its corresponding two-dimensional code information are stored to the server 130.
  • the server 130 is configured to store the two-dimensional code information of the commodity 170, and also store the personal information of the commodity user to return the corresponding two-dimensional code information to the client 110 according to the personal information of the commodity user.
  • a two-dimensional code information transmission method includes the following steps:
  • Step 210 The client initiates a two-dimensional code information reading request to the server when performing the two-dimensional code scanning on the commodity.
  • the commodity user obtains the two-dimensional code information, and initiates a two-dimensional code information reading request to the server through the client.
  • the product user will scan the product by the two-dimensional code through the client, thereby initiating a two-dimensional code information reading request, and the two-dimensional code reading request may be corresponding to the two-dimensional code marked on the scanned product.
  • the two-dimensional code encoding is generated, and may be further generated based on the personal information of the product user.
  • the two-dimensional code information read request is generated according to the personal information of the product user bound to the client. That is to say, in order to obtain the QR code information, the commodity user will need to provide his personal information to the server to ensure the security in the subsequent transmission of the QR code information.
  • Step 230 Receive two-dimensional code information corresponding to the personal information of the product user returned by the server.
  • the server Since the two-dimensional code reading request is generated according to the personal information of the commodity user bound to the client, based on this, after receiving the two-dimensional code information reading request, the server will obtain the commodity user from the two-dimensional code reading request. Personal information.
  • the preset product database stores a correspondence relationship between the two-dimensional code information and the personal information of the product user, and the server performs matching search according to the acquired personal information of the product user in the preset product database, that is, can obtain and The personal information of the product user has two-dimensional code information corresponding to the relationship.
  • the server After the server obtains the two-dimensional code information corresponding to the personal information of the product user, the two-dimensional code information is returned to the client.
  • Step 250 Output the received two-dimensional code information in the client.
  • the client After receiving the two-dimensional code information, the client will output the two-dimensional code information. For example, the client can display the QR code information through the display screen provided by the client, or the client can broadcast the QR code information through the speaker device carried by the client.
  • the product can know the production date, the warranty period, and the like of the corresponding product, and then apply for the maintenance service or extended warranty service of the product according to the actual needs of the product. For example, a product user finds that the product is operating abnormally, and when it is learned that the product is still under warranty, it can immediately apply for repair of the product.
  • step 210 the method as described above further includes the following steps:
  • step 310 the registration of the product user is performed in the client by the trigger input of the product user.
  • the client sets a registration interface for the commodity user, and the commodity user initiates a user registration request to the server by triggering input of the registered user name and password in the registration interface.
  • the server stores the registered user name and password input by the product user in response to the user registration request, and completes registration of the product user in the server.
  • the commodity user can obtain relevant information of the purchased product in real time, and apply for repair service or extended warranty service to the merchant through the server according to the relevant information of the commodity.
  • Step 330 Bind the personal information of the product user by registering in the client.
  • Product users will further improve their personal information after completing the registration, for example, personal information including mobile phone number, home address, and so on.
  • the personal information that is perfected is sent to the server for storage, and the correspondence between the registered user name, password, and personal information of the product user is established through the server, thereby realizing Binding of personal information in the client.
  • the personal information of the commodity user is capable of uniquely identifying the identity of the commodity user,
  • the person information is bound to be different.
  • the personal information of the product user is the mobile phone number of the product user.
  • step 230 the method as described above further includes the following steps:
  • step 410 the server receives a shipment registration request for the commodity.
  • the shipment registration request is initiated by the merchant client when the product is scanned by the two-dimensional code according to the personal information of the product user and the QR code of the product.
  • the personal information of the product user is obtained when the merchant sells the product to the user of the product, that is, the product user actively provides the product to the merchant when purchasing the product of the merchant.
  • the server can extract the personal information of the product user and the two-dimensional code of the product.
  • Step 430 Acquire corresponding two-dimensional code information according to the two-dimensional code of the commodity.
  • the server stores the two-dimensional code code of the various commodities under the business name and the corresponding two-dimensional code information.
  • the server can pass the extracted product.
  • the two-dimensional code code obtains the corresponding two-dimensional code information.
  • the preset commodity database is formed by establishing and storing the correspondence between the two.
  • the server can return the two-dimensional code information corresponding to the personal information of the product user to the client.
  • step 430 the method as described above further includes the following steps:
  • step 510 the merchant client registers the merchant through the trigger input of the merchant.
  • the merchant By registering, the merchant will be able to register the production of the goods in the server, register the shipment, etc., which is beneficial for the merchant to monitor the sales status of various commodities under his name in real time.
  • step 530 the commodity information of the commodity is sent to the server by registration for storage by the server.
  • a communication link for transmitting data is established between the merchant client and the server. Based on this, the merchant client where the merchant is located will be able to send the commodity information of various commodities under the merchant name to the server through the communication link for storage by the server.
  • the server After the server stores the product information of the various products under the merchant name, when the merchant scans the product by the two-dimensional code of the product through the merchant client, the server can acquire the two-dimensional code information corresponding to the two-dimensional code code. .
  • a two-dimensional code information transmission method includes the following steps:
  • Step 610 The server receives the two-dimensional code information reading request, and the two-dimensional code information reading request is generated according to the personal information of the commodity user bound to the client when the client scans the product by the two-dimensional code.
  • Step 630 Perform matching search according to the personal information of the product user carried in the two-dimensional code information reading request in the preset product database, and obtain two-dimensional code information corresponding to the personal information of the product user.
  • Step 650 Return the two-dimensional code information to the client, so that the client outputs the two-dimensional code information.
  • an electronic warranty method includes the following steps:
  • Step 710 The client initiates a two-dimensional code information read request to the server when performing the two-dimensional code scan on the product.
  • the warranty service includes maintenance and extended warranty.
  • the QR code information reading request is initiated to the server through the client.
  • the product user will scan the product by the two-dimensional code through the client, thereby initiating a two-dimensional code information reading request, and the two-dimensional code reading request may be corresponding to the two-dimensional code marked on the scanned product.
  • the two-dimensional code encoding is generated, and may be further generated based on the personal information of the product user.
  • the two-dimensional code information read request is generated according to the personal information of the product user bound to the client.
  • the personal information of the product user may be a phone number, a home address, and the like.
  • the commodity user in order to obtain the QR code information, the commodity user will need to provide his personal information to the server to ensure the security in the subsequent transmission of the QR code information.
  • Step 730 Receive two-dimensional code information corresponding to the personal information of the product user returned by the server.
  • the server Since the two-dimensional code reading request is generated according to the personal information of the commodity user bound to the client, based on this, after receiving the two-dimensional code information reading request, the server will obtain the commodity user from the two-dimensional code reading request. Personal information.
  • the preset product database stores a correspondence relationship between the two-dimensional code information and the personal information of the product user, and the server performs matching search according to the acquired personal information of the product user in the preset product database, that is, can obtain and The personal information of the product user has two-dimensional code information corresponding to the relationship.
  • the server After the server obtains the two-dimensional code information corresponding to the personal information of the product user, the two-dimensional code information is returned to the client.
  • Step 750 outputting the received two-dimensional code information in the client.
  • the client After receiving the two-dimensional code information, the client will output the two-dimensional code information. For example, the client can display the two-dimensional code information through the touch display provided by the client, or the client can broadcast the two-dimensional code information through the speaker device carried by the client.
  • the client can receive the two-dimensional code information of different commodities corresponding to the same personal information of the product user, and output all the received two-dimensional code information in a unified manner. For example, all the two-dimensional code information is displayed in the form of a list in the same display interface, thereby facilitating the unified viewing of all the products purchased by the same personal information by the commodity user, thereby effectively improving the user's operation convenience.
  • Step 770 Initiate a warranty service request for the product corresponding to the two-dimensional code information to the server by user manipulation triggered by the two-dimensional code information.
  • the product can know the production date, purchase date, warranty period, warranty record, etc. of the corresponding product, and then apply for the repair of the product according to their actual needs. Service or extended warranty service. For example, a product user finds that the product is operating abnormally, and when it is learned that the product is still under warranty, it can immediately apply for repair of the product.
  • the commodity user applying for the repair service or the extended warranty service of the commodity in response to the two-dimensional code information is implemented by initiating a warranty service request to the server by the manipulation behavior triggered in the client.
  • the touch display provided by the client displays the QR code information, including the date of manufacture, the date of purchase, the warranty period, and the warranty record.
  • the product user knows the warranty period of the product based on the QR code information.
  • a warranty service request will be initiated to the server by clicking on the virtual button labeled "Entitlement Service" in the touch display.
  • the commodity user can obtain the relevant information of the purchased product in real time according to the personal information thereof, and repairs or extends the product according to the related information of the commodity, and does not need to retain each
  • the multiple paper warranty cards of the products not only avoid the after-sales service problems caused by the loss of the warranty cards, but also the merchants can know the current status of the products in real time through the feedback of the product users, effectively improving the efficiency of the after-sales service, and It is conducive to improving the updating of goods.
  • the method as described above further includes the following steps:
  • Step 810 the server obtains the merchandise sales rate, the product maintenance rate, and the product maintenance evaluation of the merchant according to the statistics. Generate merchant warranty information.
  • the commodity information of the commodity is stored in the server, so that the server statistically obtains the production quantity of the commodity of the merchant.
  • the shipment registration request of the merchandise is initiated to the server by performing a two-dimensional code scan on the merchandise, so that the server further obtains the merchandise sales rate of the merchandise of the merchandise according to the production quantity of the merchandise of the merchant.
  • the warranty service request is initiated to the server by the manipulation behavior triggered in the client, so that the server further obtains the merchandise maintenance rate of the merchandise of the merchant according to the merchandise sales rate.
  • the commodity user can feed back the repair quality, maintenance attitude, maintenance efficiency, and the like of the merchant to the server through the client where the client is located, so that the server statistically obtains the commodity maintenance evaluation of the commodity of the merchant.
  • the quality of maintenance is divided into three levels of good and medium difference.
  • the evaluation of product maintenance can be divided into three levels of 80 points or more, 60 points to 80 points, and 60 points or less.
  • the server can generate the merchant warranty information after obtaining the merchandise sales rate, the merchandise maintenance rate, and the merchandise maintenance evaluation of the merchant.
  • step 830 the merchant warranty information is pushed to the client.
  • the commodity user can further select whether the commodity sold by the merchant can be purchased according to the merchant warranty information. For example, if the merchant warranty information indicates that the merchant's merchandise maintenance rating is less than 60 points, the merchandise user does not consider purchasing the merchandise sold by the merchant.
  • a two-dimensional code information transmission system includes a client 900.
  • the client 900 includes a request initiation module 910, an information receiving module 930, and an information output module 950.
  • the request initiating module 910 is configured to initiate a two-dimensional code information reading request to the server when the client scans the product by using the two-dimensional code, and the two-dimensional code information reading request is generated according to the personal information of the product user bound to the client. .
  • the information receiving module 930 is configured to receive the two-dimensional code information corresponding to the personal information of the product user returned by the server, and the two-dimensional code information is obtained by the server in the preset product database according to the personal information of the product user.
  • the information output module 950 is configured to output the received two-dimensional code information in the client.
  • the client 900 as described above further includes: a first user registration module 970 and an information binding module 990.
  • the first user registration module 970 is configured to perform registration of the product user in the client by trigger input of the product user.
  • the information binding module 990 is configured to perform binding of the personal information of the commodity user by registering in the client.
  • the system as described above further includes a server 1000.
  • the server 1000 includes: a registration request receiving module 1010, an information obtaining module 1030, and a storage module 1050.
  • the registration request receiving module 1010 is configured to receive, by the server, a shipment registration request, where the shipment registration request is performed by the merchant client to scan the product by the two-dimensional code according to the personal information of the product user and the QR code of the product. Initiated.
  • the information obtaining module 1030 is configured to obtain corresponding two-dimensional code information according to the two-dimensional code of the commodity.
  • the storage module 1050 is configured to establish a correspondence between the two-dimensional code information of the commodity and the personal information of the commodity user, and store the correspondence relationship with the preset commodity database.
  • the system as described above further includes a merchant client 1100.
  • the merchant client 1100 includes a second user registration module 1110 and an information sending module 1130.
  • the second user registration module 1110 is configured to perform registration of the merchant through the trigger input of the merchant in the merchant client.
  • the information sending module 1130 is configured to send the product information of the product to the server for registration, and the product information includes the two-dimensional code code of the product and the corresponding two-dimensional code information.
  • a two-dimensional code information transmission system includes a server 1200.
  • the server 1200 includes a read request receiving module 1210, an information matching module 1230, and an information returning module 1250.
  • the read request receiving module 1210 is configured to receive, by the server, a two-dimensional code information read request, where the two-dimensional code information read request is based on the personal information of the product user bound to the client when the client scans the product by using the two-dimensional code. Generated.
  • the information matching module 1230 is configured to perform matching search according to the personal information of the product user carried in the two-dimensional code information reading request in the preset product database, and obtain two-dimensional code information corresponding to the personal information of the product user.
  • the information returning module 1250 is configured to return the two-dimensional code information to the client for the client to output the two-dimensional code information.
  • an electronic warranty system includes a client 1300.
  • the client 1300 includes a read request initiation module 1310, a two-dimensional code information receiving module 1330, and a two-dimensional code information output module 1350.
  • the warranty request initiation module 1370 includes a read request initiation module 1310, a two-dimensional code information receiving module 1330, and a two-dimensional code information output module 1350.
  • the read request initiating module 1310 is configured to initiate a two-dimensional code information reading request to the server when the client performs the two-dimensional code scanning on the product, and the two-dimensional code information reading request is based on the personal information of the product user bound to the client. Generated.
  • the two-dimensional code information receiving module 1330 is configured to receive the two-dimensional code information corresponding to the personal information of the product user returned by the server, and the two-dimensional code information is obtained by the server in the preset product database according to the personal information of the product user.
  • the two-dimensional code information output module 1350 is configured to output the received two-dimensional code information in the client.
  • the warranty request initiation module 1370 is configured to initiate a warranty service request for the product corresponding to the two-dimensional code information to the server by user manipulation triggered in response to the two-dimensional code information.
  • the system as described above further includes a server 1400, and the server 1400 includes: an information generating module 1410 and an information pushing module 1430.
  • the information generating module 1410 is configured to generate merchant warranty information by the server according to the statistically obtained commodity selling rate, the product maintenance rate, and the product maintenance evaluation.
  • the information push module 1430 is configured to push the merchant warranty information to the client.

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Abstract

La présente invention porte sur un procédé de transmission d'informations de code bidimensionnel ainsi que sur un procédé et sur un système de garantie électronique. Le procédé de transmission d'informations de code bidimensionnel comprend les étapes consistant : à lancer, par un client, lors du balayage d'un code bidimensionnel d'un produit, une demande de lecture d'informations de code bidimensionnel à un serveur (210), la demande de lecture d'informations de code bidimensionnel étant générée en fonction des informations personnelles d'un utilisateur de produit lié au client ; à recevoir des informations de code bidimensionnel qui sont renvoyées par le serveur et correspondent aux informations personnelles de l'utilisateur de produit (230), les informations de code bidimensionnel étant mises en correspondance et trouvées par le serveur dans une base de données de produits prédéfinie en fonction des informations personnelles de l'utilisateur de produit ; et à transmettre les informations de code bidimensionnel reçues par le biais du client (250). Au moyen du procédé, la sécurité d'une transmission d'informations de code bidimensionnel peut être améliorée et la dépendance d'une carte de garantie en papier pendant le service après-vente d'un produit est complètement éliminée.
PCT/CN2016/083000 2016-05-23 2016-05-23 Procédé de transmission d'informations de code bidimensionnel ainsi que procédé et système de garantie électronique WO2017201653A1 (fr)

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CN201680001026.5A CN107710260A (zh) 2016-05-23 2016-05-23 二维码信息传输方法、电子保修方法及系统

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CN113129036A (zh) * 2021-04-28 2021-07-16 天津智中新窗业有限公司 一种智能管理方法及装置
CN113554444A (zh) * 2021-07-13 2021-10-26 深圳市卡卡信息科技有限公司 基于产品物联码的一种系统服务方法

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