WO2017033255A1

WO2017033255A1 - Purchase intermediary system, information processing device, control method, and program

Info

Publication number: WO2017033255A1
Application number: PCT/JP2015/073697
Authority: WO
Inventors: 孝記土屋
Original assignee: 楽天株式会社
Priority date: 2015-08-24
Filing date: 2015-08-24
Publication date: 2017-03-02
Also published as: JPWO2017033255A1; JP6105823B1

Abstract

This purchase intermediary system comprises an authentication server which manages personal information about users and which authenticates a user, and an intermediary server which acts as an intermediary in an item purchase processing process performed between a user and a purchasing party. When a user desires to sell an item, the intermediary server transmits information about the item, which does not include personal information about the desiring user, to the terminals of a plurality of purchasing parties, together with a request for preliminary assessment of the item, on the basis of the result of authentication of the user. Then upon receiving the results of preliminary assessment of the item from the terminals of the plurality of purchasing parties, the intermediary server provides information about the preliminary assessment results to the terminal of the desiring user in such a manner that the user can subsequently request formal assessment. Then upon a formal assessment request being issued by the terminal of the user, the intermediary server performs a formal assessment application process by first receiving at least part of the personal information about the desiring user from the authentication server and then transmitting the at least part of the personal information to the terminal of the purchasing party associated with the issued formal assessment request.

Description

Purchase mediation system, information processing apparatus, control method, and program

The present invention relates to a purchase mediation system, an information processing apparatus, a control method, and a program, and more particularly, to a technique for realizing suitable service provision in a used product purchase business via a network.

In the past, the secondhand goods purchase business, which had been required to bring products to the store, has been used to estimate purchase prices and apply for purchases via the network due to the recent spread of the Internet. Convenience has improved. In Patent Document 1, when a user sells a car, the user inputs information on the car such as a car model (assessment information), so that the purchase appraisal amounts presented by a plurality of buyers are aggregated and displayed as a list. Discloses a car sales system that allows a desired trader to be selected and applied for purchase. In other words, in the automobile sales system of Patent Document 1, the user can make a request for a quotation to a plurality of purchasers at once, and receives a so-called phase estimation result and applies a purchase application to a desired purchaser. It can be carried out.

JP 2005-301495 A

In the automobile sales system of Patent Document 1, in addition to the information for assessment, assessment is made by providing information on applicants such as the residence area, age, and sex of the user who wants to sell the automobile to a plurality of purchasers. Configured to get results. The applicant information is used for ensuring the reliability of the transaction for the purchaser, and for determining whether a large-sized product such as an automobile is within the tradeable range of the trader.

However, there are not a few users who are reluctant to provide personal information to an unspecified number of purchasers who may not conduct transactions in the future. Opportunities could be reduced. In addition, for users who want to test how much the purchase appraisal amount will be, it may be a nuisance to request input of personal information, so potential customers (users) can use the service. There was a possibility that it could not be guided properly.

On the other hand, a method that allows anonymous purchase requests by users is also conceivable, but in this case, it can be determined that the reliability of the transaction is not secured for the purchaser, which may be an obstacle to participation as a trader in the service . In particular, purchasers with high recognition and credit may not find the benefits of participating in services with low transaction reliability. As a result, there is a bias in the purchasers who participate in the service, and the service is not attractive to the user, and there is a possibility that a potential customer cannot be suitably guided to use the service.

The present invention has been made in view of the above-mentioned problems, and the user can obtain a provisional assessment result without providing the user's personal information to the purchaser of the assessment estimate request destination, and the user as a system It is an object of the present invention to provide a mechanism for assuring the reliability of transactions relating to the assessment estimate request for the purchaser by authenticating and managing personal information.

In order to achieve the above-mentioned object, the purchase mediation system of the present invention includes an authentication server for managing personal information of a user and user authentication, and processing related to a procedure for purchasing goods between the user and a purchaser. A mediation server including a mediation server that mediates, wherein the mediation server receives a user authentication result of a desired user who wishes to purchase an article from the authentication server, and the first reception unit receives the authentication result. The acquisition means for acquiring information on the item to be purchased that does not include the personal information of the desired user, and the terminals of the plurality of purchasers when the user authentication result indicates that the user authentication of the desired user has been made On the other hand, the request means for transmitting the information on the goods to be purchased acquired by the acquisition means together with the provisional assessment request, and the reception of the provisional assessment results relating to the goods to be purchased from the terminals of a plurality of purchasers. In response to the provision means for providing the provisional assessment result information to the terminal of the desired user in a state where the assessment request is possible, and when the assessment request for the item to be purchased is made, A second receiving means for receiving at least a part from the authentication server, and at least a part of the personal information of the desired user received by the second receiving means to the purchaser's terminal corresponding to the assessment request made; And an application means for performing application processing related to the assessment, and the authentication server is a user who wishes prior to the use of the management means for managing the personal information of the user and the intermediary server for the provisional assessment request. An application process is performed by an application unit that authenticates the user of the desired user based on personal information by connecting to the terminal, a first transmission unit that transmits a user authentication result by the authentication unit to the mediation server, and an application unit. When, and having a second transmission means for transmitting at least a portion of the personal information of desired user managed by the management means to the intermediate server, a.

With such a configuration, according to the present invention, the user can obtain the assessment result without providing the user's personal information to a plurality of purchase business operators of the assessment estimate request, and the user is authenticated by the system as an individual. By managing the information, it is possible to provide a mechanism for ensuring the reliability of the transaction relating to the assessment estimate request for the purchaser.

Other features and advantages of the present invention will become apparent from the following description with reference to the accompanying drawings. In the accompanying drawings, the same or similar components are denoted by the same reference numerals.

The accompanying drawings are included in the specification, constitute a part thereof, show an embodiment of the present invention, and are used to explain the principle of the present invention together with the description.
The figure which showed the system configuration | structure of the purchase mediation system which concerns on embodiment of this invention. The block diagram which showed the function structure of the mediation server 100 which concerns on embodiment of this invention. The block diagram which showed the function structure of the authentication server 200 which concerns on embodiment of this invention. The flowchart which illustrated the purchase mediation processing performed in the purchase mediation system concerning an embodiment of the present invention. The block diagram which showed the function structure of the auction server 600 which concerns on Embodiment 3 of this invention. The flowchart which illustrated the guidance process performed in the auction server 600 which concerns on Embodiment 3 of this invention. The figure which showed the example of presentation of the temporary assessment result in the user terminal 300 which concerns on embodiment of this invention , , The figure which illustrated the data composition of the various data concerning the embodiment of the present invention

[Embodiment 1]
Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the drawings. Note that, in the embodiment described below, as an example of a purchase mediation system, a plurality of purchase businesses registered in advance by acquiring information on a purchase request item (purchase item) from the user terminal 300 is acquired. An intermediary server 100 that performs a provisional assessment request to the operator terminal 400 of the operator and an application process related to the subsequent main assessment, and an authentication server 200 that authenticates the user of the user terminal 300 and provides the authentication result to the intermediary server 100 A system having the present invention and an example to which the present invention is applied will be described. However, the present invention does not provide personal information to a plurality of purchasers and authenticates a user (desired user) who wishes to purchase as a system while realizing a provisional assessment request for a purchase item with high anonymity. In addition, the present invention can be applied to any device that can guarantee the usefulness of the transaction to the purchaser.

In this specification, “personal information” is not limited to information that can identify a desired individual user such as name, age, and address, but is information for user authentication related to service use, such as gender, interest, residence level, etc. User information) is registered in the authentication server 200, but generally refers to general information that is not desired to be disclosed to an unspecified number of third parties by the user. In addition, “provisional assessment” means that the purchaser presents the estimated purchase price of the goods based on text data, image data, etc. entered by the desired user without sending the actual goods to the purchaser. It shall mean to do. On the other hand, the “actual assessment” means that the actual goods to be purchased are sent to the purchaser who conducts the assessment, and based on the actual goods and some personal information such as the carry-out route, etc. Refers to reviewing and presenting an estimated purchase price. In both the preliminary assessment and the final assessment, the purchaser presents the estimated purchase price to the desired user. In both cases, at least part of the personal information of the desired user is disclosed to the purchaser. It is different. Therefore, the “provisional assessment” can be said to be a service usage mode that ensures anonymity for a desired user.

《Composition of purchase brokerage system》
FIG. 1 is a diagram showing a system configuration of a purchase mediation system according to an embodiment of the present invention.

In the purchase mediation system of this embodiment, the user terminal 300 used by the user is connected to the mediation server 100 and the authentication server 200 via the network 500. Further, the mediation server 100 is connected to business terminals 400 of a plurality of purchase businesses registered in advance via a network 500. When using a service related to purchase mediation of an article provided by the purchase mediation system of the present embodiment, the user connects the user terminal 300 used by the user to the mediation server 100 on the condition of user authentication by the authentication server 200, and uses the service. It can be performed. Further, when the broker server 100 obtains information on the desired item for purchase from the user terminal 300, it transmits the information to a plurality of operator terminals 400 at the provisional assessment request stage, and is selected by the desired user at the assessment request stage. The process related to the application procedure for this assessment is performed on any one of the operator terminals 400 that has been made.

In the present embodiment, for the sake of simplicity, the description will be made assuming that the mediation server 100 and the authentication server 200 are configured separately, but the implementation of the present invention is not limited to this. That is, in the following embodiment, it is described that the mediation server 100 receives a user authentication result from the authentication server 200 at the stage of making a provisional assessment request to the business entity terminal 400, but the mediation server 100 itself receives user information. Management and user authentication may be performed.

The network 500 may be a medium for realizing communication connection between a plurality of devices such as the Internet and a wide area communication network. However, various communication methods are adopted regardless of wired communication. Good. In the present embodiment, the communication connection between the mediation server 100 and the authentication server 200, the user terminal 300 and the mediation server 100 or the authentication server 200, and the operator terminal 400 and the mediation server 100 is performed via one network 500. However, it will be understood that communication between devices does not have to be performed via the same type of network. The purchase mediation system can include an auction server 600, which will be described in detail in the third embodiment.

<Configuration of Mediation Server 100>
Next, the detailed configuration of the mediation server 100 of the purchase mediation system of the present embodiment will be further described with reference to FIG. FIG. 2 is a block diagram illustrating a functional configuration of the mediation server 100. In the following, detailed configurations of the mediation server 100 and the authentication server 200 will be described. However, in order to clarify which configuration is used, blocks that play the same role are respectively “mediation” and “authentication”. The corresponding wording is added as a prefix to identify.

The mediation control unit 101 is, for example, a CPU and controls the operation of each block included in the mediation server 100. The mediation control unit 101 reads out an operation program for each block stored in the mediation recording medium 102 and a program for processing related to determination of a delivery method (distribution processing, method determination processing) described later, and develops and executes the program in the mediation memory 103. By doing so, the operation of each block is controlled.

The intermediary recording medium 102 is a storage device that permanently stores stored information such as a nonvolatile memory or an HDD. The mediation recording medium 102 stores not only the above program but also information such as parameters necessary for the operation of each block of the mediation server 100. The intermediary memory 103 is a volatile memory, for example, and is a storage device that temporarily holds stored information in a state where it can be easily accessed. The intermediary memory 103 is used not only as a program development area, but also as a storage area for temporarily holding intermediate data output in the operation of each block.

The business entity DB 104 is a database that manages various information of the business operator for each of the purchase business operators registered as the article purchase side in the purchase mediation service provided by the purchase mediation system of the present embodiment. A purchase business operator refers to a person who presents a purchase price for an article registered as desired by the user and purchases the article under the agreement of the user. In the business entity DB 104 of this embodiment, a business operator ID unique to the business operator is assigned to each business operator, and business operator information as shown in FIG. 8A is managed. As shown in the figure, the company information is associated with the company ID 801, the company name 802, the company contact information 803 for use in transmitting information to the company terminal 400 used by the company, the company business Detailed information 804 including other detailed information such as the location of the operator, the number of applications for the appraisal, the number of contracts concluded for the purchase of goods, the contract rate, It has record information 805 indicating various information such as the responsiveness of the provisional assessment result with respect to the assessment request. In addition, for each of the products for which information that can uniquely identify a product such as a JAN (Japanese Article Number) code or an EAN (European Article Number Number) code is specified in advance, for example, In the case where the spreader product purchase information 806 indicating the amount that the business operator normally purchases is received in advance from the business operator terminal 400, it may be included. It should be understood that the information managed as the operator information need not be limited to this. In the present embodiment, the business operator DB 104 is described as a constituent element of the mediation server 100. Needless to say, however, the business operator DB 104 may be an external device that is communicatively connected to the mediation server 100 in the implementation of the present invention. .

The provisional assessment requesting unit 105 transmits information on the article together with information indicating the provisional assessment request to the plurality of company terminals 400 in response to the provisional assessment request for the article desired to be purchased from the user terminal 300. Further, in the purchase mediation system of the present embodiment, the provisional assessment requesting unit 105 does not include personal information of the desired user at the time of the provisional assessment request in order to ensure the anonymity of the desired user, and the provisional assessment request to each company terminal 400 The information transmission concerning is performed. The information (temporary assessment information) transmitted in connection with the provisional assessment request indicates, in addition to the information indicating the provisional assessment request, for example, as shown in FIG. 8B, the provisional assessment ID 811 for identifying the request and the category of the item desired to be purchased. It may be configured to include an item category ID 812, item information 813 including various types of information used for specifying a purchase desired item, and a request date and time 814 when a provisional assessment request is made.

Basically, in the purchase mediation system of the present embodiment, products such as JAN codes that do not specify information (distribution codes) that uniquely identify products, such as clothes and bags that are limited in distribution, Alternatively, articles that are not generally sold such as personal sales, limited sales, and non-sale are subject to provisional assessment requests. If this is an article for which a distribution code is specified (for example, CD, DVD, book, game software, etc.), the purchaser can roughly specify the article according to the distribution code and determine the purchase price. This is because the assessment result (upper purchase price) can be presented without any other special information for specifying. On the other hand, in the purchase brokerage system of this embodiment, the provisional assessment request to the purchaser, the input of the provisional assessment result by the purchaser, the presentation of the provisional assessment result to the desired user, and the final assessment application from the desired user Although the procedure goes through, such a procedure is redundant for the above-mentioned distribution products, and only a complicated process is required for both the purchaser and the desired user. Specifically, for purchasers, the purchase amount that can be presented by provisional assessment based on only input information without considering the actual product is only the amount set in advance for the distribution code, and there is a provisional assessment request for goods. It may be a burden to guide the provisional assessment results each time. On the other hand, for those users who wish to purchase products, it is more widely distributed, especially for products that do not differ greatly in user usage status, etc., at the time of purchase. It is more convenient that the market price is presented only by specifying the distribution code.

Therefore, in the present embodiment, for an article for which it is difficult to specify a distribution code, information for enabling a temporary assessment is requested from a desired user, and a provisional assessment is performed based on this information, which is included in the provisional assessment information. The article information 813 is set in advance in order to make it possible to calculate a more accurate provisional assessment result in addition to information on the name, size, color, material, year of manufacture, etc. for specifying the article entered by the desired user. The image data etc. which image | photographed the site | part of the articles | goods are included. The preset part of the article can include, for example, a whole image, a handle, a metal engaging part, a bottom part, a fastener, a lining, an emblem and the like if a bag. Therefore, it is urged as essential information to transmit image data obtained by imaging such a predetermined part to the desired user, and the desired user inputs the essential information, so that the intermediary server from the user terminal 300 The article information 813 can be transmitted to 100 and a request for provisional assessment can be made.

The provisional appraisal request unit 105 of the present embodiment determines whether or not the information on the item desired to be purchased received from the user terminal 300 relates to the item for which the distribution code is determined. Perform the process. If the purchase desired article is an article for which a distribution code is determined, for example, the provisional assessment requesting unit 105 may transmit that the provisional assessment result providing unit 106 described later does not perform provisional assessment request processing. Then, the provisional assessment result providing unit 106 acquires information on the amount set in the dissemination product purchase information 806 of each operator for the same distribution code, and for example, the desired user in a state in which a main assessment request can be made to the operator The list information that is the basis of the information presented to the user terminal may be returned to the user terminal 300 of the desired user via the mediation communication unit 108.

In the present embodiment, an article for which a distribution code is not determined will be described as a target of processing after the provisional assessment request. However, in the implementation of the present invention, for example, when the service itself is operated as a limited article such as a so-called premium product, the user desires to perform a provisional assessment according to the state even for a general-purpose product. In some cases, even if a distribution code is defined, information transmission to the business operator terminal 400 by the provisional assessment requesting unit 105 may be controlled.

The provisional assessment result providing unit 106 configures list information to be provided to the user terminal 300 of the desired user based on the provisional assessment result received from the business operator terminal 400 of each business operator in response to information transmission related to the provisional assessment request. The list information may be sequentially updated every time the provisional assessment result is received or based on the already received provisional assessment result at a predetermined time interval. The provisional assessment result providing unit 106 provides the list information to the user terminal 300 via the mediation communication unit 108 as provisional assessment result presentation information when a provisional assessment result provision request is made from the user terminal 300 of the desired user. To do. The list information may be presented to the desired user in a state in which a main assessment request can be made to the operator based on the posted provisional assessment results. The state in which this assessment request is possible is displayed based on the list information as shown in FIG. 7 when, for example, a browser application is activated on the user terminal 300 of the desired user and moved to the browsing page of the provisional assessment result. The GUI for transmitting the request for the assessment request may be provided at a position corresponding to the purchase amount presented by each business operator. Further, as shown in FIG. 7, it is preferable that the display of the purchase price in the user terminal 300 based on the list information is performed using a list display in which the purchase price based on the provisional assessment result from each purchase business operator can be compared. The browsing page also contains at least a part of the personal information that should be taken into account for more specific calculation of the purchase price, such as the delivery procedure and carry-out route related to the pick-up of the goods desired for purchase when making this assessment request. May be included asking for consent to be sent to the buyer.

The appraisal application unit 107 selects one of the purchasers selected by the desired user from among the purchasers whose provisional assessment results are presented to the desired user based on the list information generated by the provisional assessment result providing unit 106. When the information is received, an application process for this assessment is performed for the purchaser. The application process is performed, for example, by transmitting the assessment information having the configuration shown in FIG. 8C to the business terminal 400 of the target purchase business operator. As shown in the figure, this assessment information is associated with a provisional assessment ID 821 indicating which purchase desired item at the time of the provisional assessment request, and this assessment flag 822 (logic Type), and personal information 823 of the desired user necessary for the assessment. The personal information 823 is not all personal information that the desired user has registered for use in authentication server 200 for authentication or other services such as online shopping, but can be used, for example, name, telephone number, address, presence / absence of elevator, etc. Only the minimum information necessary for this assessment, such as information necessary for the collection of goods desired to be purchased, such as information on the proper carry-out route and delivery of packing materials, and the e-mail address for contact, etc. Good. The personal information 823 is described as being provided from the authentication server 200 to the mediation server 100 in the present embodiment, but may also include information input by the user at the user terminal 300 at the time of the main assessment request.

The mediation communication unit 108 is a communication interface that the mediation server 100 has. The intermediary communication unit 108 is connected to other devices (the authentication server 200, the user terminal 300, and the operator terminal 400, or the operator DB 104 in some cases) via the network 500, and is a communication method according to a predetermined protocol. Send and receive data between devices.

<Configuration of Authentication Server 200>
Next, the detailed configuration of the authentication server 200 of the purchase mediation system of the present embodiment will be further described with reference to FIG. FIG. 3 is a block diagram illustrating a functional configuration of the authentication server 200.

The authentication control unit 201 is, for example, a CPU or the like, and controls the operation of each block included in the authentication server 200. The authentication control unit 201 controls the operation of each block by reading the operation program for each block stored in the authentication recording medium 202 and developing it in the authentication memory 203 for execution.

The authentication recording medium 202 is a storage device that permanently stores stored information such as a nonvolatile memory or HDD. The authentication recording medium 202 stores not only the operation program for each block included in the authentication server 200 but also information such as parameters necessary for the operation of each block. The authentication memory 203 is, for example, a volatile memory, and is a storage device that temporarily holds stored information in a state where it can be easily accessed. The authentication memory 203 is used not only as a program development area, but also as a storage area for temporarily holding intermediate data output in the operation of each block.

The user DB 204 relates to various user registration-type online services provided via the network 500, including the purchase mediation service provided by the purchase mediation system of the present embodiment, and stores user information of each registered user. It is a database to be managed. The user information is information having personal information including a credit card, name, address, age, etc. in addition to information such as a user-specific account ID and password necessary for authenticating that the service can be used. In the present embodiment, the user information is managed by including at least personal information to be used as the personal information 823 of the assessment information from the assessment application unit 107 described above. In the present embodiment, the user DB 204 is described as one of the components of the authentication server 200. However, it goes without saying that the user DB 204 may be an external device that is connected to the authentication server 200 in the implementation of the present invention. Yes.

In response to receiving a user authentication request (login request) relating to the use of the user registration type online service from the user terminal 300, the authentication unit 205 manages the account ID and password included in the request and the user DB 204. Compared with the corresponding user information, the user authentication is performed to determine whether or not to permit the use of the service. Information on the result of user authentication (user authentication result) performed by the authentication unit 205 is obtained from the authentication communication unit 206 from the mediation server 100 to the authentication server 200 when the user of the user terminal 300 uses the purchase mediation service. Sent through.

The authentication communication unit 206 is a communication interface that the authentication server 200 has. The authentication communication unit 206 is connected to other devices (the user terminal 300 and the authentication server 200, and in some cases, the user DB 204 and the operator terminal 400) via the network 500, and communicates between devices using a communication method according to a predetermined protocol. Send and receive data.

In addition, although this embodiment demonstrates as what the process which concerns on a purchase mediation system is implement | achieved in each block with which the mediation server 100 and the authentication server 200 are provided as hardware, implementation of this invention is not limited to this, implementation of each block The processing may be realized by a program that performs the same processing as each block.

《Buy brokerage processing》
Hereinafter, specific processing of the purchase mediation process provided by the purchase mediation system of the present embodiment having the mediation server 100 and the authentication server 200 having the above-described configuration will be described with reference to the flowchart of FIG. In the processing corresponding to the flowchart, the intermediary control unit 101 or the intermediary recording medium 102 reads the corresponding processing program stored in the intermediary recording medium 102 or the authentication recording medium 202, for example, and stores it in the intermediary memory 103 or the authentication memory 203. It can be realized by expanding and executing. This purchase mediation process will be described as being started when the mediation communication unit 108 receives a purchase mediation service use request from the user terminal 300, for example.

In S401, the mediation control unit 101 causes the mediation communication unit 108 to return an instruction for prompting user authentication to the user terminal 300 (desired user terminal) that has transmitted the use request. The instruction for prompting user authentication may be performed, for example, by transmitting transfer information for allowing the desired user terminal to access the user authentication page together with information notifying that user authentication is required.

In S402, in response to receiving the user authentication request from the desired user terminal, the authentication control unit 201 causes the authentication unit 205 to execute user authentication processing based on the request. Then, the authentication unit 205 causes the authentication communication unit 206 to transmit the user authentication result obtained as a result of the processing to the mediation server 100.

In S403, the mediation control unit 101 determines whether the user authentication of the user related to the desired user terminal has been performed in response to receiving the user authentication result from the authentication server 200. Specifically, the mediation control unit 101 determines this step based on whether or not the received user authentication result includes information indicating that the user authentication is successful. If the mediation control unit 101 determines that user authentication has been performed, it moves the process to S404, and if it determines that user authentication has not been performed, completes the purchase mediation processing.

After the user authentication is performed and the use of the purchase mediation service is started, when information on the desired product to be purchased (article information) is received from the desired user terminal, the provisional appraisal request unit 105 receives the request for provisional appraisal in S404. It is determined whether the item is in the target category. As described above, in this embodiment, an article corresponding to a merchandise category for which a distribution code is not defined is a target of a provisional assessment request. Therefore, when the distribution code can be identified from the information included in the article information, it is determined that the article is not an article of the target category. For example, when the title of the product information includes the title of the CD or the artist name, the distribution code can often be identified based on the information. However, the implementation of the present invention is not limited to this, and whether or not to make a provisional assessment request may be determined by an arbitrary condition. The provisional assessment requesting unit 105 moves the process to S405 when it is determined that the item desired to be purchased is an article in the target category of the provisional assessment request, and moves the process to S408 when it is determined that it is not an article of the target category.

In the present embodiment, a description will be given assuming that various information including information essential for provisional assessment, which is transmitted to the business operator terminal 400 of the purchaser at the time of the provisional assessment request, is received as article information. However, if the desired purchase item is an item for which a distribution code is specified, the item information does not need to include the above-described essential information that is provided to the purchaser. Therefore, for example, information that is being input related to article information at the desired user terminal is sequentially received, and the provisional assessment requesting unit 105 needs to input more information to the desired user terminal when the distribution code can be identified by text analysis or the like. You may return the information to the effect to a user terminal of hope. In this case, the provisional assessment requesting unit 105 may determine that the desired purchase item is not an item in the target category and complete the process of S404. In addition, in order to reduce the input burden on the user, for example, an article information input page or page transition is configured so that the input order can be guided, and information necessary for determining the presence / absence of a distribution code is preferentially received. It may be. And it is good also as a structure which performs dynamic control in connection with reception of goods information so that the said essential information may be received only when goods to purchase correspond to the goods category to which the distribution code is not defined.

In S <b> 405, the provisional assessment request unit 105 determines provisional assessment ID 811, generates provisional assessment information based on the article information, transmits the provisional assessment information to the mediation communication unit 108, and manages the businesses of each purchase business operator managed in the business operator DB 104. The user terminal 400. It is not necessary for the purchase business operator that is the transmission destination to be all purchase business operators managed in the business entity DB 104, and it is assumed that the purchase information of the business item information is assumed to purchase the same product category as the desired product. It may be a purchaser that has been registered.

In this embodiment, each purchase business operator receives provisional assessment information related to the provisional assessment request transmitted in S405 at the enterprise terminal 400, calculates a provisional assessment result with reference to the article information 813, and confirms the purchase amount Is input at the operator terminal 400. The purchase amount is returned to the intermediary server 100 by the company terminal 400 as information on the provisional assessment result generated according to the provisional assessment information in association with the provisional assessment ID 811 and the company ID 801 for identifying the purchase company. By doing in this way, the information of the provisional assessment result input by each purchase business operator is transmitted to the mediation server 100.

In S <b> 406, the provisional assessment result providing unit 106 determines whether the mediation communication unit 108 has received information on the provisional assessment result from the business terminal 400 of any purchase business operator who has made a provisional assessment request. The provisional assessment result providing unit 106 advances the process to S407 when determining that the information of the provisional assessment result has been received, and moves the process to S409 when determining that the provisional assessment result information has not been received.

In S407, the provisional assessment result providing unit 106 configures / updates list information, which is information for presenting the provisional assessment result, based on the received provisional assessment result information. The provisional assessment result providing unit 106 stores the list information in, for example, the intermediary recording medium 102 so that the list information is provided when a browse request for the provisional assessment result is made from the next desired user terminal. The list information only needs to be provided to the desired user terminal. For example, the list information may be transmitted from the mediation server 100 to the desired user terminal without waiting for a browsing request in the form of e-mail or the like. Good. That is, the provisional assessment result presentation information is not necessarily held in a state that can be provided to the desired user terminal, and need not be transmitted to the desired user terminal based on the request, but has been generated / updated. It may be provided to the desired user terminal according to the above.

On the other hand, if it is determined in S404 that the item desired to be purchased is not an item in the target category of the provisional assessment request, the provisional assessment result providing unit 106 determines the distribution information of the item desired for purchase in the business information of each purchaser in S408. The list information is configured with reference to the popular product purchase information 806. Then, the provisional assessment result providing unit 106 transmits the list information to the mediation communication unit 108 to be transmitted to the desired user terminal. That is, since the goods desired to be purchased are articles with a distribution code, in this step, the list information constructed without waiting for the purchaser to input the provisional assessment result is sent to the desired user terminal as a response to the receipt of the article information. Is done.

In S409, the appraisal application unit 107 determines whether or not it has received the information of any one purchase business operator (applicant business operator) who makes the appraisal request based on the list information provided to the desired user terminal. to decide. The assessment application unit 107 moves the process to S410 when determining that the information of the application company has been received, and returns to S406 when determining that it has not been received. If it is determined in S404 that the desired article for purchase is not an article of the target category for the provisional assessment request, the process of this step may be repeated if the application provider information is not received.

In S410, the assessment application unit 107 requests the authentication server 200 for information necessary for the application process of the assessment among the personal information of the desired user. When at least a part of the personal information of the desired user is received as a response to the request, the process proceeds to S411.

In S411, the appraisal application unit 107 composes the appraisal information including the received personal information of the desired user, transmits it to the mediation communication unit 108, and transmits it to the operator terminal 400 of the applying operator to apply for the appraisal. Process. At this time, purchase businesses that have not applied for this assessment should not make unnecessary provisional assessments regarding purchased items that have already been completed. As feedback indicating that the assessment was not met, the assessment application unit 107 may transmit that the assessment has not been made to the operator.

In this way, in the purchase mediation system of the present embodiment, since the personal information is not provided to the purchaser at the time of provisional assessment, the safety of personal information protection is ensured. Can do. In addition, for purchasers, since users do not need to pay for personal information each time a provisional assessment is made, the threshold for using the purchase service is lowered, and users who have previously avoided using the service are included. As a result, the opportunity to obtain the article can be increased. Moreover, since user authentication is performed on the purchase mediation system side, the reliability of transactions can be ensured for anonymous provisional assessment requests.

Further, since the user's personal information is not provided in connection with the provisional assessment, in the purchase mediation system of this embodiment, the provisional assessment request is basically made to all the purchase businesses registered in the system. Is called. As a result, compared to a system in which a purchaser is selected and a provisional assessment request is made for a user, purchase is performed by a purchaser who presents a higher purchase price even though there is no name recognition. Opportunities can be provided more actively. In particular, even for newly-entered purchasers, even if they are not well-known, they can conduct a purchase business in the same manner as old-time purchasers, and can lower the threshold for entering the business.

As described above, the purchase mediation system according to the present embodiment allows the user to obtain the assessment result without providing the user's personal information to a plurality of purchase businesses that are the assessment estimate request destinations. By authenticating and managing personal information, it is possible to provide a mechanism for ensuring the reliability of transactions relating to the assessment request for the purchaser.

[Embodiment 2]
In Embodiment 1 described above, a provisional assessment request is made unconditionally to a purchase business operator who has registered in the purchase mediation system when the user makes a provisional assessment request for the desired purchase item. As explained. However, in the method in which the provisional assessment requests are registered simultaneously to a plurality of purchase businesses, the provisional assessment result included in the list information is determined depending on the timing when the desired user browses the provisional assessment result. There is a possibility that it is difficult for the user to discriminate a purchase company preferable for the desired user. In addition, it is not preferable for the purchaser to withdraw his / her hope without reaching the final assessment due to a complicated result display.

In this embodiment, in order to improve the usability related to the display of the provisional assessment results, provisional assessment results are provided by limiting the purchase businesses that make provisional assessment requests to a part of the target purchase businesses. The configuration content of the list information by the unit 106 is controlled. That is, in this embodiment, the provisional assessment requesting unit 105 determines the transmission destination of the provisional assessment information in S405 of the purchase mediation process in consideration of information other than the product category of the item desired for purchase in this embodiment.

In the execution of the purchase mediation process of the present embodiment, information on the inventory status of various articles that are subject to provisional assessment requests from each purchase business operator is acquired. Articles that have been purchased will normally be sold by the purchaser in the secondhand goods sales market, but in situations where the inventory of goods is ample, even if a provisional assessment request is made, the purchaser The purchase price presented by is likely to be low. In other words, if the purchase price is low, it cannot be useful information for the desired user, and the purchaser's provisional assessment request for goods that will have inventory is unlikely to lead to the application process for this assessment. Therefore, it may be troublesome in the process related to the provisional assessment. Therefore, in the present embodiment, the mediation server 100 is configured so that each purchase business operator's transaction is performed at a timing when a confirmation instruction for a predetermined time interval or inventory status is given in the mediation server 100 or when an input is made by the purchase business operator. Get inventory information for each item. The acquired inventory information is stored in the company details information 804 of the company information corresponding to the purchase company.

In S405 of the purchase mediation process, the provisional appraisal request unit 105 further identifies the purchase business operator registered as the business item information to purchase the product of the same product category as the purchase desired product as the purchase desired product. Refine according to the stock status of goods. The narrowing down may be performed according to whether or not a predetermined number of stocks exist for each product category or product. Whether or not they are the same article can be determined based on the product name, brand, model number, size, color, material, and the like. Therefore, in step S405, the provisional assessment request unit 105 selects a purchase business operator that does not have a predetermined number of stocks, and transmits provisional assessment information.

Although the present embodiment has been described as narrowing down the purchasers who make provisional assessment requests in accordance with the inventory status of the same goods as the goods desired for purchase, the implementation of the present invention is not limited to this. For example, in the product category such as bags, even if the product has the same name (type) of the same brand, the design may be changed depending on the year of announcement, but the basic concept is unified regardless of the year. There is a case. Such goods may be purchased in the same way if the quantity of goods in a particular announcement year is at least in other announcement years, especially if the inventory of articles in the latest or popular announcement year is ample. May be excluded from the provisional assessment request. Furthermore, the popularity may vary from brand to brand or product. Therefore, specific brands and specific products may be excluded from narrowing according to the number of stocks. Therefore, the provisional assessment requesting unit 105 can manage information on brands and specific articles that are not targeted for narrowing down in the business entity DB 104. The information may be managed for each purchaser. For example, for the first purchaser, brand A and product X are not subject to narrowing down, while for the second purchaser, brand A and product X are subject to narrowing and other brands B and Y are excluded. It can be excluded from narrowing down.

In addition, although this embodiment demonstrated as restricting the provider who performs provisional assessment request according to the stock status of the purchaser, the restriction method is not limited to this. For example, even if a purchaser is engaged in a purchase business for a wide variety of product categories, it is not always the case that all purchases are made with the same frequency for product categories. Specifically, for example, a purchaser who mainly purchases furniture may also purchase paintings and shaped objects as decorations for houses, but these items have lower sales demand than furniture, Purchase demand is also low. Therefore, each purchase business operator can determine the frequency of receiving a provisional assessment request for each product category registered as a purchase. The frequency can be specified, for example, in a format of receiving one provisional assessment request for every ten cases. The set frequency information is managed for each purchaser in the operator DB 104. The provisional assessment requesting unit 105 can determine whether or not to make a provisional assessment request with reference to the frequency information managed in the enterprise DB 104 for each purchase enterprise. In addition, for example, each purchaser may be allowed to set an upper limit on the number of provisional assessment requests per month. The set upper limit information is managed for each purchaser in the operator DB 104. The provisional assessment requesting unit 105 can adjust the number of monthly requests for each purchaser by referring to the upper limit information managed by the operator DB 104. At that time, the request pace can be adjusted according to the maximum number of cases, and the distribution of provisional assessment requests can be adjusted so that the requests are not concentrated at a specific time.

In addition, the purchaser can be selected based on the relationship between the purchaser and the user. For example, even if the transaction has progressed to the application process for the appraisal, some users who interfere with the business of the purchaser, such as the quality of the goods desired to be sent and the email correspondence related to the exchange of the appraisal are not suitable. Can exist. Such a user cannot guarantee the reliability from the past transaction from the viewpoint of the purchaser, and has little merit of receiving a provisional assessment request. However, since the purchase brokerage system of the present embodiment assumes that personal information is not exchanged in the provisional assessment request, the purchaser cannot screen the user and the like at the stage of receiving the provisional assessment request. . Therefore, for example, when a designation of a user who does not accept a provisional assessment request from a purchaser (which may be specified by information provided by the application process of the final assessment) is accepted, the account ID of the user is It can be included in the business details information 804 of the purchaser. Then, in S405, the provisional assessment requesting unit 105 determines that if the account ID included in the user authentication result related to the article information is included in the operator detailed information 804, the corresponding purchase operator is excluded from the provisional assessment request. Good.

As described above, it is possible to limit the number of purchase businesses that make provisional assessment requests based on requests from purchase businesses, and as a result, it is possible to improve usability in presenting provisional assessment results.

[Modification 1]
In the second embodiment described above, a method for limiting the number of businesses that make provisional assessment requests by excluding them from purchase businesses that make provisional assessment requests in accordance with the inventory status of purchase businesses and conditions specified by the purchase business operators. explained. However, the inventory status changes from moment to moment, and the conditions specified by the purchaser may or may not be satisfied depending on the timing. Therefore, in the above-described method, even for the same product category, the number of purchase businesses for which provisional assessment requests are made for each item may vary depending on the timing of the request. In this case, even if it is the same article, the number of provisional assessment results obtained by the user is different, and a difference may occur in the selection range of the purchaser. Accordingly, in S405 of the purchase mediation process, the provisional assessment requesting unit 105 may control (thinning out) the selection so that the upper limit number of purchase businesses that make provisional assessment requests becomes a predetermined number.

[Modification 2]
When the upper limit is set for a purchaser who makes a provisional assessment request as in the first modification, a purchaser who has a small business record can be subject to thinning out as well as an old purchaser. On the other hand, old purchasers and major purchasers have the opportunity to obtain goods even on their own purchase routes that receive assessment requests that do not require brokerage. Therefore, when dealing with a new entry purchaser under the same conditions as an old purchaser, it is difficult for the new entryer to accumulate results, which may result in an unfair result. Therefore, the number of provisional assessment requests and the number of applications for this assessment do not meet the prescribed conditions (the number of cases corresponding to the threshold is not exceeded), and the business performance does not meet the prescribed conditions (for example, the business performance is below average) In the case of restricting the total number of businesses that make provisional assessment requests as in the first modification, the purchase business operators judged to be) can be excluded from the thinning target. Or you may adjust so that the said provider may be included as a provisional appraisal request destination in a predetermined ratio in the total number of the operators who perform the provisional assessment request. For example, when the number of requests is limited to ten, at least three new entrants may be included.

In addition, the provisional appraisal request target frame for purchasers whose business results are determined not to satisfy the predetermined conditions is given priority to the purchaser to be selected based on the results information 805 of the business information. It may be provided. For example, the standard performance information 805 is at least one of responsiveness to past provisional appraisal requests, purchase contract ratio after applying for this appraisal (number or ratio of actual purchases), customer satisfaction, etc. The provisional assessment requesting unit 105 may be controlled so as to preferentially select a purchaser who can determine that a favorable transaction is made in terms of the profit of the desired user.

[Modification 3]
In the second embodiment and the first and second modifications described above, the method for controlling the provisional assessment result presented to the desired user, that is, the configuration content of the list information has been described mainly based on the viewpoint of the purchaser. May be performed from the viewpoint of the user. For example, among the purchasers who present a reasonably high purchase price for the desired user, the purchaser who finally applies for this assessment is selected based on additional services, shipping costs, user evaluation, etc. Tend to be done. For this reason, the desired user can include the price range information for which the result is desired to be displayed in advance in the product information and transmit it to the mediation server 100. The provisional assessment result providing unit 106 may perform control so that only the provisional assessment result presenting the purchase amount corresponding to the price range is included in the list information.

The price range information for which the result is desired to be displayed may be, for example, a lower limit value of the purchase price, or a lower limit value and an upper limit value, or a price range from the maximum purchase price presented by the purchaser. It may be determined.

[Embodiment 3]
In recent years, in addition to the so-called BtoC (BusinesstoCustomer) service performed between a company and a consumer (user) such as the above-described purchase business, online services are provided for buying and selling goods owned by users. There is a so-called CtoC (Customer to Customer) service performed between consumers like a type auction.

In the auction service, the start price, the bid unit, the immediate drop price, etc. can be freely set by the seller, but on the other hand, it is not won at the desired price, or it is not sold again due to multiple relisting without being bid. If you want to get money, there is a possibility that the seller's request may not be satisfied. In addition, it is assumed that the successful bid price will be higher for products that do not have a distribution code, such as products with high market prices, but there is a possibility that bidding will be refrained because the quality etc. is unknown until the actual product is confirmed There is also. Also, in contrast to the purchase service in which the purchaser arranges delivery for collection of goods, the auction service requires individual packing and delivery of the auctioned items, and the successful bid price is not easy. It may not fit.

In this embodiment, a system for suitably guiding an exhibitor of an article to a purchase brokerage service will be described for an article that may require time until the conclusion of a contract in a CtoC transaction.

《System configuration of purchase brokerage system》
The purchase mediation system of the present embodiment is assumed to further include an auction server 600 indicated by a broken line in FIG. 1 in addition to the purchase mediation system described with reference to FIG. The auction server 600 is a server that provides an online auction service. In this specification, to simplify the description, it is assumed that the auction service is also provided to the user on the condition that the authentication server 200 performs user authentication. Note that in the purchase mediation system of the present embodiment, the functional configurations of the mediation server 100 and the authentication server 200 are the same as those in the first embodiment, and a description thereof is omitted.

<Configuration of auction server 600>
FIG. 5 is a block diagram illustrating a functional configuration of the auction server 600 according to the purchase mediation system of the present embodiment. A configuration having the same function as the blocks of the mediation server 100 and the authentication server 200 is identified by adding a prefix “auction”.

The auction control unit 601 is a CPU, for example, and controls the operation of each block of the mediation server 100. The auction control unit 601 controls the operation of each block by reading out the operation program of each block stored in the auction recording medium 602 and a guidance processing program described later, developing the program in the auction memory 603, and executing the program.

The auction recording medium 602 is a storage device that permanently stores stored information such as a nonvolatile memory or an HDD. The auction recording medium 602 stores not only the program but also information such as parameters necessary for the operation of each block of the auction server 600. The auction memory 603 is, for example, a volatile memory, and is a storage device that temporarily holds stored information in a state where it can be easily accessed. The auction memory 603 is used not only as a program development area, but also as a storage area for temporarily holding intermediate data output in the operation of each block.

The exhibit DB 604 is a database for managing various information (exhibit information) related to articles registered as exhibit items in the online auction (auction) service provided by the auction server 600. The exhibit information managed in the exhibit DB 604 includes at least the account ID of the exhibitor, information necessary for determining the product category of the exhibit, the standard price range (sale price or successful bid price) of the exhibit, the exhibit Information on the immediately falling price and start price set by the person, the elapsed time from the start of bidding, the bidding status, and the number of re-listings. Similar to the company DB 104 and the user DB 204, the exhibit DB 604 may exist as an external device different from the auction server 600.

The bid management unit 605 receives bid information about the exhibit that is being exhibited from the user terminal 300, and updates the exhibit information managed in the exhibit DB 604. For the update process caused by bidding, a technique used in a conventional online auction service may be used.

The guidance unit 606 performs a guidance process described below that guides an auction service to use the purchase mediation service provided by the mediation server 100 under the control of the auction control unit 601.

The auction communication unit 607 is a communication interface that the auction server 600 has. The auction communication unit 607 is connected to other devices (the mediation server 100, the authentication server 200, and the user terminal 300, and in some cases the exhibit DB 604) via the network 500, and is a communication method according to a predetermined protocol. Send and receive data between.

《Guidance processing》
Hereinafter, specific processing of guidance processing realized by the auction server 600 of the present embodiment having the above-described configuration will be described using the flowchart of FIG. The process corresponding to the flowchart is performed by causing the auction control unit 601 to operate the guiding unit 606 by reading out a corresponding processing program stored in the auction recording medium 602, for example, developing it in the auction memory 603, and executing it. Can be realized. For example, this guidance process is executed for each item currently being exhibited and will be described as being started when a predetermined time interval has elapsed.

In S <b> 601, the guiding unit 606 determines whether or not the target exhibit (target exhibit) satisfies a predetermined condition for guiding to the purchase brokerage service by the purchaser. The conditions for guiding to the purchase brokerage service are, for example: • Is the item in the product category for which the brokerage server 100 makes a provisional assessment request to the purchaser? • Standard price range, immediate drop price, and start price are predetermined. Whether the amount is more than the amount ・ The specified time has passed since the start of bidding and the bidding situation is not good (no bidding, the rate of increase from the starting price of the bidding price is less than the predetermined value, the arrival situation to the immediate falling price is predetermined It is possible to use at least one of whether the re-listing has been performed a predetermined number of times or more. In addition, the conditions for inducing the purchase mediation service may be other conditions for extracting an exhibit that determines that it is difficult to obtain an exhibitor's desired result in an auction service or that it takes time to obtain the result. .

The guiding unit 606 moves the process to S602 when it is determined that the target exhibit satisfies a predetermined condition, and ends the guiding process when it is determined that the target exhibit is not satisfied.

In S <b> 602, the guide unit 606 transmits to the auction communication unit 607 guidance information that prompts the transition to the purchase brokerage service to make a provisional assessment request for the exhibit, and causes the user terminal 300 of the exhibitor of the target exhibit to provide the guide information. . The guidance information is preferably provided in an aspect that is easy for a seller to confirm, such as an e-mail, but as with the provisional assessment result, when there is a request for browsing the exhibition status confirmation page of the target exhibit from the user terminal 300 In order to be acquired and notified on the page, the information may be provided in association with the exhibit information. The guidance information may be configured to provide a GUI that accepts an instruction to shift to the purchase mediation service, for example, on an exhibition status confirmation page of the target exhibit.

In S603, the guide unit 606 determines whether or not an instruction to shift to the purchase brokerage service has been received based on the guide information. If the guiding unit 606 determines that the transfer instruction has been received, the guiding unit 606 transmits the transfer instruction to the auction control unit 601, and moves the process to S604. If the guidance unit 606 determines that it has not accepted the transition instruction, it repeats the process of this step for a predetermined period, and ends this guidance process if there is no instruction for the predetermined period.

In S604, the auction control unit 601 executes processing for stopping the listing of the target exhibit. This is to avoid a situation in which the target exhibit is auctioned and the article itself does not exist during the provisional assessment by the purchaser or the application process related to this assessment.

In S605, the guiding unit 606 may generate the article information for the purchase mediation service based on the exhibit information of the target exhibit, transmit it to the auction communication unit 607, and transmit it to the mediation server 100. At this time, if there is information that is insufficient to generate the article information, the seller may be requested to input. In response to the transmission of the article information, the mediation server 100 performs processing from S404 of the purchase mediation processing. In addition, since the auction server 600 of the present embodiment requires user authentication in providing the auction service, processing related to user authentication in purchase mediation processing is omitted. However, a usage request may be transmitted from the user terminal 300 to the mediation server 100 to perform user authentication again, and the process may be started from S401. In this case, the article information may be provided from the auction server 600 to the mediation server 100 when S404 is reached.

In the guidance processing of the present embodiment, the configuration in which the guidance unit 606 performs a condition determination as to whether or not the exhibit is a product category that is a target of a provisional assessment request in S601 has been described. It is not limited to. That is, since it can be determined by the provisional assessment requesting unit 105 of the mediation server 100 whether the article is a target for the provisional assessment request, the guiding unit 606 sends a judgment request to the mediation server 100 together with the exhibit information. A part of the conditions in S601 may be determined by receiving the result.

[Other Embodiments]
The present invention is not limited to the above-described embodiments, and various changes and modifications can be made without departing from the spirit and scope of the present invention. The purchase mediation system according to the present invention can also be realized by a program that causes one or more computers to function as each device or means of the purchase mediation system. The program can be provided / distributed by being recorded on a computer-readable recording medium or through a telecommunication line.

Claims

A purchase mediation system including an authentication server for managing personal information of a user and user authentication, and a mediation server that mediates processing related to a procedure for purchasing goods between the user and a purchase business operator,
The mediation server is
First receiving means for receiving a user authentication result of a desired user who wishes to purchase an article from the authentication server;
An acquisition means for acquiring information on an item to be purchased that does not include personal information of the desired user when the user authentication result received by the first receiving means indicates that the user authentication of the desired user has been performed. When,
Request means for transmitting information of the purchase target article acquired by the acquisition means together with a provisional assessment request to the terminals of a plurality of purchase operators;
Providing means for providing information on the provisional assessment result to the terminal of the desired user in a state where a final assessment request is possible in response to reception of the provisional assessment result relating to the purchase target article from the terminals of the plurality of purchase business operators When,
A second receiving means for receiving at least a part of the personal information of the desired user from the authentication server when the assessment request for the article to be purchased is made;
Application means for transmitting at least a part of the personal information of the desired user received by the second receiving means to the terminal of the purchaser corresponding to the made assessment request, and performing application processing relating to the assessment; Have
The authentication server is
A management means for managing the personal information of the user;
Prior to the use of the intermediary server according to the provisional assessment request, an authentication unit that connects to the terminal of the desired user and performs user authentication of the desired user based on personal information;
First transmission means for transmitting a user authentication result by the authentication means to the mediation server;
A second transmission unit configured to transmit at least a part of the personal information of the desired user managed by the management unit to the mediation server when the application process is performed by the application unit; Buy brokerage system.
Further comprising a determining means for determining a product category of the purchase target article based on the information of the purchase target article acquired by the acquisition means;
The requesting means, when the purchase target article determined by the determination means belongs to a predetermined product category, transmits information on the purchase target article together with a provisional assessment request to the terminals of the plurality of purchasers. The purchase mediation system according to claim 1, wherein
3. The purchase mediation system according to claim 2, wherein the article belonging to the predetermined merchandise category is an article for which general merchandise identification information for distribution is not stipulated.
The request means, when the purchase target article determined by the determination means does not belong to the predetermined product category, does not transmit a provisional assessment request to the terminals of the plurality of purchasers,
4. The purchase mediation system according to claim 3, wherein the providing means provides the terminal of the desired user with information on a provisional assessment result of the purchase target article received in advance from the terminals of the plurality of purchase businesses. .
The requesting means transmits, in addition to the information on the purchase target article, essential information of a predetermined type for each product category of the purchase target article to the terminals of the plurality of purchase businesses.
5. The purchase mediation according to claim 2, wherein the acquisition unit further acquires the essential information defined for a product category of the purchase target article determined by the determination unit. system.
6. The purchase mediation system according to claim 5, wherein the essential information is image data obtained by photographing a predetermined part of an article belonging to a product category.
The purchase mediation system according to claim 5 or 6, wherein the acquisition unit further acquires the essential information only when the purchase target article determined by the determination unit belongs to a predetermined product category. .
The information processing apparatus further comprises notification means for notifying the terminals of the plurality of purchasers other than the purchaser corresponding to the assessment request that the application process related to the assessment has been performed by the application unit. Item 8. The purchase mediation system according to any one of Items 1 to 7.
The purchase mediation system further includes an auction server for buying and selling goods between users,
The auction server
Registration means for accepting registration of the auction target article from the user's terminal;
Auction means for managing bids on the auction target items registered by the registration means;
Accepting means for accepting a change to purchase by a purchaser when the auction target article belongs to a predetermined product category;
And a third transmission unit configured to transmit information on the auction target item to the mediation server as information on the purchase target item when a change to purchase is received by the reception unit. Item 9. The purchase mediation system according to any one of Items 1 to 8.
The intermediary server further includes a determination unit that determines the plurality of purchase businesses for which a provisional assessment request is made by the request unit from among pre-registered purchase businesses,
10. The purchase according to claim 1, wherein the request unit transmits a provisional assessment request to the terminals of the plurality of purchasers determined by the determination unit. Mediation system.
The determination means determines whether or not to make a provisional assessment request to the purchaser based on the inventory status information of the purchase target article received from the purchaser's terminal. Item 13. The purchase mediation system according to Item 10.
The determining means is configured to request the purchaser to make a provisional assessment based on restriction information indicating at least one of a product category, a user, and a frequency for restricting transmission of the provisional assessment request received from the purchaser's terminal. The purchase mediation system according to claim 10 or 11, wherein it is determined whether or not to perform.
The intermediary server further includes, for each of the plurality of purchase business operators, management means for managing transaction results including at least the number of cases where application processing related to the main assessment has been made,
The determination means determines the plurality of purchasers such that purchasers whose number of applications processed for the main assessment does not exceed a threshold are included at a predetermined rate. Item 13. The purchase mediation system according to any one of Items 10 to 12.
The transaction results further include at least one of responsiveness to a provisional assessment request, a purchase contract ratio relating to the assessment, and customer satisfaction.
14. The purchase mediation system according to claim 13, wherein the determination means determines the plurality of purchase operators such that purchase operators satisfying a predetermined condition for the transaction result are included in the predetermined ratio. .
The provisional assessment result information includes information on a purchase price of the purchase target article,
The intermediary server further includes third receiving means for receiving information on a purchase price range that receives provision of information on the provisional assessment result by the providing means from the terminal of the desired user,
The provision means provides the terminal of the desired user with the information on the provisional assessment result including the purchase price information corresponding to the purchase price range received by the third receiving means. The purchase mediation system according to any one of 1 to 14.
16. The purchase according to claim 15, wherein the information on the purchase price range is information designating a price range from a maximum price included in information on provisional assessment results received from the terminals of the plurality of purchase businesses. Mediation system.
An information processing apparatus that mediates processing related to a procedure for purchasing goods between a user and a purchaser,
First receiving means for receiving a user authentication result of a desired user who wishes to purchase an article;
An acquisition means for acquiring information on an item to be purchased that does not include personal information of the desired user when the user authentication result received by the first receiving means indicates that the user authentication of the desired user has been performed. When,
Request means for transmitting the information on the purchase target article received by the acquisition means together with a provisional assessment request to a plurality of purchaser's terminals;
Providing means for providing information on the provisional assessment result to the terminal of the desired user in a state where a final assessment request is possible in response to reception of the provisional assessment result relating to the purchase target article from the terminals of the plurality of purchase business operators When,
A second receiving means for receiving at least a part of the personal information of the desired user when the assessment request relating to the item to be purchased is made;
Application means for transmitting at least a part of the personal information of the desired user received by the second receiving means to the terminal of the purchaser corresponding to the made assessment request, and performing application processing relating to the assessment; And an information processing apparatus.
A control method for an information processing apparatus that mediates processing related to a procedure for purchasing goods between a user and a purchaser,
A first receiving step of receiving a user authentication result of a desired user who wishes to purchase an article;
An acquisition step of acquiring information on an item to be purchased that does not include personal information of the desired user when the user authentication result received in the first receiving step indicates that the user authentication of the desired user has been performed. When,
A request process for transmitting information on the purchase target article received in the acquisition process together with a provisional assessment request to the terminals of a plurality of purchase businesses;
A providing step of providing information on the provisional assessment result to the terminal of the desired user in a state where a final assessment request is possible in response to reception of the provisional assessment result relating to the purchase target article from the terminals of the plurality of purchase businesses. When,
A second receiving step of receiving at least a part of the personal information of the desired user when the assessment request relating to the purchase target article is made;
An application step of transmitting at least a part of the personal information of the desired user received in the second reception step to the terminal of the purchaser corresponding to the made assessment request, and performing an application process related to the assessment; And a method for controlling the information processing apparatus.
A program for causing one or more computers to function as each means of the purchase mediation system according to any one of claims 1 to 16.