WO2017012395A1 - 一种未接来电提示方法、装置及被叫终端 - Google Patents

一种未接来电提示方法、装置及被叫终端 Download PDF

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Publication number
WO2017012395A1
WO2017012395A1 PCT/CN2016/081764 CN2016081764W WO2017012395A1 WO 2017012395 A1 WO2017012395 A1 WO 2017012395A1 CN 2016081764 W CN2016081764 W CN 2016081764W WO 2017012395 A1 WO2017012395 A1 WO 2017012395A1
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Prior art keywords
called terminal
user
call
current
answer
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PCT/CN2016/081764
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English (en)
French (fr)
Inventor
赵雪霞
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中兴通讯股份有限公司
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Publication of WO2017012395A1 publication Critical patent/WO2017012395A1/zh

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    • G—PHYSICS
    • G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09G—ARRANGEMENTS OR CIRCUITS FOR CONTROL OF INDICATING DEVICES USING STATIC MEANS TO PRESENT VARIABLE INFORMATION
    • G09G3/00—Control arrangements or circuits, of interest only in connection with visual indicators other than cathode-ray tubes
    • G09G3/20—Control arrangements or circuits, of interest only in connection with visual indicators other than cathode-ray tubes for presentation of an assembly of a number of characters, e.g. a page, by composing the assembly by combination of individual elements arranged in a matrix no fixed position being assigned to or needed to be assigned to the individual characters or partial characters
    • G09G3/34—Control arrangements or circuits, of interest only in connection with visual indicators other than cathode-ray tubes for presentation of an assembly of a number of characters, e.g. a page, by composing the assembly by combination of individual elements arranged in a matrix no fixed position being assigned to or needed to be assigned to the individual characters or partial characters by control of light from an independent source
    • G09G3/36—Control arrangements or circuits, of interest only in connection with visual indicators other than cathode-ray tubes for presentation of an assembly of a number of characters, e.g. a page, by composing the assembly by combination of individual elements arranged in a matrix no fixed position being assigned to or needed to be assigned to the individual characters or partial characters by control of light from an independent source using liquid crystals

Definitions

  • This document relates to but not limited to the field of communications, and in particular, to a method, device and called terminal for missed call prompting.
  • the embodiment of the invention provides a missed call prompting method, device and called terminal, which can improve the user experience of not receiving an incoming call during communication.
  • the embodiment of the invention provides a method for prompting a missed call, which includes:
  • the corresponding prompt information is fed back to the calling terminal according to the reason.
  • determining that the current call is not answered includes:
  • the prompting information to the calling terminal according to the reason is adopted in at least one of the following manners:
  • the reason includes: the user temporarily leaves, and/or the user forgets to carry, and/or the user is currently inconvenient to answer, and/or the user does not hear the incoming call.
  • the user temporarily leaves, and/or the user forgets to carry, and/or the user is currently inconvenient to answer, and/or the user does not hear the call, and has different judgment priorities. Determining, according to the status information, that the called terminal does not answer the reason of the incoming call, according to determining the priority from the highest to the bottom, determining the reason that the reason is about to be determined as the called terminal is not determined. The reason for answering the call.
  • the status information includes: a current system time of the called terminal, and/or current location information of the called terminal, and/or a current motion situation of the called terminal, and/or The called terminal is operated for the last time before the incoming call, and/or the called terminal is operated during the incoming call.
  • Determining that the reason is that the user temporarily leaves if the current motion condition of the called terminal is static, the difference between the current system time of the called terminal and the last time the called terminal is operated by the user before the incoming call is less than the first time threshold, and the incoming call process If the called terminal is not operated, it is determined that the called terminal does not answer the incoming call because the user temporarily leaves;
  • Determining that the reason is that the user forgets to carry includes: if it is determined that the current location of the called terminal is currently in the user's home according to the current location information of the called terminal, the current motion condition of the called terminal is static, and the current system time of the called terminal belongs to working time, and the called terminal The difference between the current system time and the last time the called terminal is operated by the user before the incoming call is greater than the second time threshold; or, if based on the current location of the called terminal It is determined that it is currently in the user company, the current motion of the called terminal is static, the current system time of the called terminal belongs to the rest time, and the difference between the current system time of the called terminal and the last time the called terminal is operated by the user before the incoming call is greater than The second time threshold is determined, and the reason that the called terminal does not answer the incoming call is that the user forgets to carry;
  • Determining that the reason is that the user is currently inconvenient to answer if the current motion condition of the called terminal is static, and the called terminal is operated during the incoming call, the called terminal is operated; or, if the called terminal is currently moving, the mobile terminal is moving. And the difference between the current system time of the called terminal and the last time the called terminal is operated by the user before the call is less than the third time threshold, and determining that the called terminal does not answer the call reason is that the user is inconvenient to answer;
  • Determining that the reason is that the user does not hear the incoming call includes: if the current motion condition of the called terminal is static, or the current motion condition of the called terminal is mobile, but the called terminal is not operated during the incoming call, determining that the called terminal is not The reason for answering the call is that the user did not hear the call.
  • the embodiment of the present invention further provides a missed call prompting device, including:
  • the no-answer judgment module is set to determine whether the current call is not answered
  • the information obtaining module is configured to acquire current state information of the called terminal when the unanswered judgment module determines that the current call is not answered;
  • the analysis processing module is configured to determine, according to the status information, a reason why the called terminal does not answer the incoming call;
  • the feedback module is configured to feed back corresponding prompt information to the calling terminal according to the reason.
  • the missed call prompting device further includes a setting module, where the unattended judging module includes a timing submodule and a judging submodule;
  • the setting module is configured to preset a no-answer time threshold
  • the timing sub-module is configured to trigger a timing when an incoming call is detected
  • the determining sub-module is configured to determine that the current call is not answered when the chronograph duration reaches the unattended time threshold and the incoming call is not answered.
  • the feedback module includes at least one of a network signaling feedback submodule, a voice broadcast feedback submodule, and an information feedback submodule:
  • the network signaling feedback sub-module is configured to feed back the prompt information to the calling terminal by using a signaling manner on the network side;
  • the voice broadcast feedback sub-module is configured to broadcast the prompt information to the calling terminal by automatically answering the incoming call and in a voice broadcast manner;
  • the information feedback sub-module is configured to send the prompt information to the calling terminal by means of information.
  • the reason includes: the user temporarily leaves, and/or the user forgets to carry, and/or the user is currently inconvenient to answer, and/or the user does not hear the incoming call.
  • the user temporarily leaves, and/or the user forgets to carry, and/or the user is currently inconvenient to answer, and/or the user does not hear the call, and has different judgment priorities. Determining, according to the status information, that the called terminal does not answer the reason of the incoming call, according to determining the priority from the highest to the bottom, determining the reason that the reason is about to be determined as the called terminal is not determined. The reason for answering the call.
  • the status information includes: a current system time of the called terminal, and/or current location information of the called terminal, and/or a current motion situation of the called terminal, and/or The called terminal is operated for the last time before the incoming call, and/or the called terminal is operated during the incoming call.
  • the analysis processing module includes:
  • the first analysis processing sub-module is configured to determine that the current motion condition of the called terminal is static, the difference between the current system time of the called terminal and the last time the called terminal is operated by the user before the incoming call is less than the first time threshold, and the incoming call process When the called terminal is not operated, determining that the called terminal does not answer the incoming call causes the user to temporarily leave;
  • the second analysis processing sub-module is configured to determine that the called terminal is currently in the user's home according to the current location information of the called terminal, and the current motion of the called terminal is static, the current system time of the called terminal belongs to the working time, and the called terminal is currently When the difference between the system time and the last time the called terminal is operated by the user before the call is greater than the second time threshold; or, according to the current location information of the called terminal, it is determined that the current state of the called terminal is still, The current system time of the called terminal belongs to the rest time, and the current system time of the called terminal and the called terminal before the call are last. When the difference between the operation time of the user is greater than the second time threshold, determining that the called terminal does not answer the incoming call is that the user forgets to carry;
  • the third analysis processing sub-module is configured to: when the current motion condition of the called terminal is static, and the called terminal is operated when the called terminal is operated, and the current motion condition of the called terminal is mobile, and If the difference between the current system time of the called terminal and the last time the called terminal is interrupted by the user before the call is less than the third time threshold, it is determined that the called terminal does not answer the call because the user is inconvenient to answer;
  • the fourth analysis processing sub-module is configured to determine that the called terminal does not answer the incoming call when the current motion condition of the called terminal is static, or the current motion condition of the called terminal is mobile, but the called terminal is not operated during the incoming call. The reason is that the user did not hear the call.
  • the embodiment of the present invention further provides a called terminal, including the missed call prompting device as described above.
  • the technical solution provided by the embodiment of the present invention includes: determining that the current state of the called terminal is obtained when the current call is not answered, and then determining, according to the current state information of the called terminal, that the called terminal user is not currently The reason for answering the call may be, and the corresponding prompt information is fed back to the calling terminal according to the reason.
  • the calling terminal can learn the reason why the called terminal user does not answer the incoming call, decide whether to continue dialing or adopt other contact manners, and no longer blindly guess; for example, when the real reason is obtained, the called terminal user forgets
  • the calling party knows that even if it is repeatedly dialed in a short time, the caller cannot contact, so it is necessary to consider using other contact methods to try to contact the user, thereby greatly improving the satisfaction of the user experience.
  • FIG. 1 is a schematic flowchart of a method for prompting a missed call according to Embodiment 1 of the present invention
  • FIG. 2 is a schematic flowchart of a method for determining whether an incoming call is not answered according to Embodiment 1 of the present invention
  • FIG. 3 is a schematic structural diagram of a missed call prompting apparatus according to Embodiment 2 of the present invention.
  • FIG. 4 is a schematic flowchart of a method for prompting a missed call according to Embodiment 3 of the present invention.
  • FIG. 5 is a schematic flowchart of a method for determining a cause of a missed call according to Embodiment 3 of the present invention.
  • FIG. 6 is a schematic flowchart of a determination rule according to Embodiment 3 of the present invention.
  • FIG. 7 is a schematic flowchart of an execution determination rule according to Embodiment 3 of the present invention.
  • FIG. 8 is a schematic flowchart of an execution determination rule 2 according to Embodiment 3 of the present invention.
  • FIG. 9 is a schematic flowchart of a third execution execution rule according to Embodiment 3 of the present invention.
  • FIG. 10 is a schematic flowchart of a fourth execution execution rule according to Embodiment 3 of the present invention.
  • Embodiment 1 is a diagrammatic representation of Embodiment 1:
  • the missed call prompting method in this embodiment example includes:
  • Step 101 Determine whether the current incoming call is not answered. If it is determined that the current incoming call is not answered, go to step 102; otherwise, terminate the embodiment of the present invention
  • Step 102 Acquire current state information of the called terminal.
  • Step 103 Determine, according to the obtained status information, a reason why the called terminal does not answer the incoming call.
  • Step 104 Feed back corresponding prompt information to the calling terminal according to the determined reason.
  • the method for determining that the current call is not answered in the foregoing step 101 can be flexibly selected according to the actual application scenario; the embodiment is described by the following example, but it should be understood that the following implementation manner is not limited.
  • the method for determining that the current call is not answered includes:
  • Step 201 preset a no-answer time threshold, and the setting of the time threshold is flexibly set according to user requirements, a network environment, and the like;
  • Step 202 trigger timing when an incoming call is detected
  • Step 203 When the chronograph duration reaches the unattended time threshold, determine whether the incoming call is answered, if the incoming call is answered, go to step 204; otherwise, determine that the incoming call is not answered, go to step 205;
  • Step 204 The call has been answered normally and exited.
  • Step 205 It is determined that the incoming call is not answered.
  • the real reason for the called user not to answer the incoming call is: user Temporarily leaving, and/or the user forgetting to carry, and/or the user is currently inconvenient to answer, and/or the user does not hear the call, etc.; however, it should be understood that other classification methods may be used for classification, the number and classification of the classification. The criteria can be adjusted based on the actual application analysis.
  • the acquired status information of the called terminal includes: the current system time of the called terminal, and/or the current location information of the called terminal, and/or the current motion status of the called terminal, and/or the incoming call.
  • the called terminal current location information may include positioning information obtained by a global positioning system (GPS), may also include cell identification information of the mobile network, and may also include current location information of the called terminal determined by other methods;
  • GPS global positioning system
  • the current motion situation of the called terminal includes static, moving, and the like.
  • the embodiment of the present invention may perform detection and determination by using a detection module such as an acceleration sensor; for example, when detecting by an acceleration sensor, if the acceleration information of the acceleration sensor is 0, It is considered that the terminal is currently in a stationary state; otherwise, it is considered to be in a moving state;
  • the last time the called terminal is operated before the incoming call including the time when the called terminal responds to the user operation last time before the incoming call, and the called terminal can use the current response time as the last response time each time the user response is responded to. And then detecting a new response, overwriting the new response time to cover the time of the last stored time of the last response; the response may include: responding to the user touching the terminal event or the button event;
  • the operation of the called terminal during the incoming call includes: whether the user has performed operations on the called terminal during the call, the operation may be touch, button, flip screen or pick up the terminal, etc.; wherein detecting whether to flip the screen through the light sensor And / or acceleration sensor detection is implemented; detecting whether to pick up the terminal can also be achieved by an acceleration sensor.
  • the called user may further set the location information of the home in the called terminal.
  • the location information of the company, as well as the working time of the company, etc. so that the location of the obtained terminal can be judged according to the obtained location information of the called terminal, and the current time of the working time can be determined according to the obtained system time information of the called terminal.
  • determining, according to the obtained status information, a reason why the called terminal does not answer the incoming call includes:
  • the reason for determining that the called terminal did not answer the call is that the user temporarily leaves:
  • the first time threshold in this embodiment can be flexibly set according to the needs of different users and the application scenario. For example, set to 10 minutes;
  • the current motion condition of the called terminal is static, the current system time of the called terminal belongs to the working time, and the current system time of the called terminal and the called terminal before the incoming call are last time
  • the difference between the user operation time is greater than the second time threshold, and the user is considered to have forgotten the called terminal at home;
  • the current motion condition of the called terminal is static, the current system time of the called terminal belongs to the rest time, and the current system time of the called terminal and the called terminal before the incoming call are last.
  • the difference between the operation time of the user once is greater than the second time threshold, and the user is considered to have forgotten the called terminal in the company;
  • the second time threshold in this embodiment may also be flexibly set according to the requirements of different users and the application scenario, for example, set to 60 minutes;
  • the user is considered to be on the road and has no time to answer the call. ;
  • the third time threshold in this embodiment may also be flexibly set according to the requirements of different users and specific application scenarios, for example, set to 10 minutes;
  • the reason for determining that the called terminal did not answer the call is that the user did not hear the call:
  • the reason is that the user does not hear the incoming call, and is currently in the active state.
  • the judgment may be performed in any order, or may be judged according to the order set by the user.
  • the user can set the user to leave temporarily, the user forgets to carry, the user is currently inconvenient to answer, and the user does not hear the reason of the call has different judgment priorities.
  • the priority is determined according to the judgment. The order of high to the bottom is judged in sequence, and once the cause is determined, the reason to be determined is determined as the reason why the called terminal does not answer the incoming call.
  • the priority of the user temporarily leaving, the user forgetting to carry, the user currently inconvenient to answer, and the user not hearing the call are sequentially set from high to low, and when judging, it is first determined whether the user temporarily leaves, and if so, the judgment is ended. Process; otherwise, continue to determine if the user has forgotten to carry, and so on.
  • the prompting information to the calling terminal according to the reason is used in at least one of the following manners:
  • Manner 1 The network side sends signaling information to the calling terminal through signaling.
  • the called terminal can reply different signaling to the network side according to different reasons, and the network side performs signaling according to the signaling.
  • Corresponding prompts for example, prompting the user to leave temporarily, the user forgetting to carry, etc.;
  • Manner 2 By automatically answering the incoming call and broadcasting the prompt message to the calling terminal by means of voice broadcast, for example, the automatic broadcast user is currently inconvenient to answer or the user does not hear the call;
  • Manner 3 Sending prompt information to the calling terminal by means of information (such as SMS, MMS, etc.), for example, the content of the short message prompts the user to leave temporarily, and the user is inconvenient to answer.
  • information such as SMS, MMS, etc.
  • the embodiment of the invention further provides a computer storage medium, wherein the computer storage medium stores computer executable instructions, and the computer executable instructions are used to execute the missed call prompting method.
  • Embodiment 2 is a diagrammatic representation of Embodiment 1:
  • the missed call prompting device includes:
  • the unanswered judgment module 1 is set to determine whether the current incoming call is not answered;
  • the information obtaining module 2 is configured to acquire current state information of the called terminal when the unanswered judgment module 1 determines that the current call is unanswered;
  • the analysis processing module 3 is configured to determine, according to the status information, a reason why the called terminal does not answer the incoming call;
  • the feedback module 4 is configured to feed back the corresponding prompt information to the calling terminal according to the determined reason.
  • the missed call prompting device in this embodiment further includes a setting module 5, and the unanswered judging module 1 includes a timing sub-module 11 and a judging sub-module 12;
  • the setting module 5 is set to preset a no-answer time threshold
  • the timing sub-module 11 is configured to trigger timing when an incoming call is detected
  • the judging sub-module 12 is configured to determine that the current call is not answered when the chronograph duration reaches the unattended time threshold and the incoming call has not been answered.
  • the reason why the called user fails to answer the incoming call is divided into: the user temporarily leaves, and/or the user forgets to carry, and/or the user is currently inconvenient to answer, and/or the user does not hear the incoming call. ;
  • classification methods can also be used for classification.
  • the obtained status information of the called terminal includes: the current system time of the called terminal, and/or the current location information of the called terminal, and/or the current motion status of the called terminal, and/or the called terminal before the call. The last time the operation was performed, and/or the called terminal was operated during the incoming call.
  • the analysis processing module 3 in this embodiment includes:
  • the first analysis processing sub-module 31 is configured to determine that the current motion condition of the called terminal is static, the difference between the current system time of the called terminal and the last time the called terminal is operated by the user before the incoming call is less than the first time threshold, and the incoming call is received.
  • the first time threshold in this embodiment may be flexibly set according to the requirements of different users and the specific application scenario, for example, set to 10 minute;
  • the second analysis processing sub-module 32 is configured to determine that the called terminal is currently in the user's home according to the current location information of the called terminal, and the current motion of the called terminal is static, the current system time of the called terminal belongs to the working time, and the called terminal The current system time and the called terminal before the call are last When the difference of the user operation time is greater than the second time threshold; or, according to the current location information of the called terminal, it is determined that the current state of the called terminal is static, and the current system time of the called terminal belongs to the rest time, and If the difference between the current system time of the called terminal and the last time the called terminal is operated by the user before the call is greater than the second time threshold, it is determined that the called terminal does not answer the call because the user forgets to carry;
  • the third analysis processing sub-module 33 is configured to: when the current motion condition of the called terminal is static, and the called terminal is operated when the called terminal is operated, and the current motion condition of the called terminal is mobile, If the difference between the current system time of the called terminal and the last time the called terminal is operated by the user before the call is less than the third time threshold, it is determined that the called terminal does not answer the call because the user is inconvenient to answer;
  • the fourth analysis processing sub-module 34 is configured to determine that the called terminal does not answer the call reason when the current motion condition of the called terminal is static, or the current motion condition of the called terminal is mobile, but the called terminal is not operated during the incoming call. No calls were heard for the user.
  • the judgment may be performed in any order, or may be judged according to the order set by the user.
  • the user may set a user to leave temporarily, the user forgets to carry, the user is currently inconvenient to answer, and the user does not hear the reason of the call has different judgment priorities, and the analysis processing module 3 determines, according to the status information, that the called terminal does not answer the reason of the incoming call. Judging the priority from the highest to the bottom, the order is terminated once a cause is determined.
  • the feedback module 4 in this embodiment includes at least one of a network signaling feedback sub-module 41, a voice broadcast feedback sub-module 42 and an information feedback sub-module 43:
  • the network signaling feedback sub-module 41 is configured to feed back the prompt information to the calling terminal by means of signaling on the network side; at this time, the called terminal may reply different signaling to the network side according to different reasons.
  • the network side performs corresponding prompts according to the signaling, for example, prompting the user to temporarily leave, the user forgets to carry, etc.;
  • the voice broadcast feedback sub-module 42 is configured to broadcast the prompt information to the calling terminal by automatically answering the incoming call and in a voice broadcast manner, for example, the automatic broadcast user is currently inconvenient to answer or the user does not hear the call;
  • the information feedback sub-module 43 is configured to pass the information (including SMS, MMS, etc.) to the main The terminal is called to send a prompt message; for example, the content of the short message prompts the user to leave temporarily, and the user is inconvenient to answer.
  • Embodiment 4 is a diagrammatic representation of Embodiment 4:
  • the called terminal is used as a mobile phone, and the priority of the user temporarily leaving, the user forgetting to carry, the user currently inconvenient to answer, and the user not hearing the call are sequentially set from high to low, and the priority is determined from high to low.
  • the order of the present invention is judged as an example, and the embodiment of the present invention is explained in further detail.
  • This embodiment provides a method for performing a missed call prompt according to the current mobile phone state. Referring to FIG. 4, the following steps are included.
  • Step 401 Set a threshold of an incoming call no-answer time
  • Step 402 Start a timer when there is an incoming call, and the length of time that the timing arrives is the unattended time threshold in step 401;
  • Step 403 determining whether the incoming call has been answered, if the incoming call has been answered, then ending; otherwise, the incoming call is not answered to proceed to the subsequent step 404;
  • Step 404 Start a program for obtaining mobile phone status information, and determine, according to the mobile phone status information, the reason for the mobile phone to answer the incoming call;
  • Step 405 Set the content of the prompt information of the automatic response according to the reason outputted in step 404, and prompt the caller to diagnose.
  • FIG. 5 is a schematic flowchart of the method provided by the embodiment, and specifically includes the following steps.
  • Step 501 information preset; including preset information of home and office geographical location information, working time information, etc.;
  • Step 502 collecting information; obtaining geographic location information, time dimension information, current mobile phone motion status, user last operation time, and whether there is an operation during the incoming call;
  • Step 503 Reason determination; using the information obtained in step 502 as a basis, determining the reason why the current mobile phone does not answer the incoming call;
  • Step 504 Information output; output the cause determination result in step 503.
  • the setting module in step 501 stores the necessary information such as the geographical location information, the working time information, and the last operation time of the user in the mobile phone.
  • the geographical location information includes home, office and other places, and the information may be GPS positioning (latitude and longitude information) or cell identification information of the mobile network; working time information is derived from user setting; user last operation time refers to user last When the system touches or presses the button to operate the phone, when the system detects that there is a button or touch event, it records the current system time, and then updates the value in real time every time there is an operation.
  • the method for implementing the information collection function in step 502 includes the following aspects.
  • the geographical location information of the current mobile phone the GPS positioning method is started to obtain the latitude and longitude information (or the mobile network for cell identification), and the latitude and longitude information (or the mobile network cell information) is compared with the geographical location information preset in the step 501. , you can get the current location.
  • Time dimension information Get the current system time of the phone.
  • the current mobile phone's motion status using the mobile phone's acceleration sensor, the acceleration of the mobile phone is obtained for 3 seconds. If the acceleration information is 0, the mobile phone is currently in a stationary state, otherwise it is in a moving state. Record the result information.
  • User last operation time Get the time when the user last touched or pressed the phone.
  • the system detects that there is a button or touch event, it records the current system time, and then updates the value in real time each time there is an operation.
  • Is there an operation during the incoming call Record whether the user has touch, button, flip screen or pick up the phone during the time period from the call to the unanswered. Among them, whether you have picked up the mobile phone operation, you can rely on the accelerometer of the mobile phone to read the acceleration of the mobile phone from the beginning of the call and at regular intervals. If there is any change, it is considered that there is a pick-up operation, otherwise it is not.
  • FIG. 6 is a schematic flowchart of the method provided by the embodiment, which specifically includes the following steps.
  • Step 601 Determine by using the foregoing determination rule according to the set priority; where the determination rule is a judgment rule of the state determination;
  • Step 602 Determine whether the determination result has been generated in step 601, if the determination result has been generated, then the end, otherwise the determination result is not generated proceeds to step 603;
  • Step 603 Whether there is a low priority judgment rule, if there is a low priority judgment rule, proceed to step 601; otherwise, there is no low priority judgment rule, and the embodiment of the present invention is ended.
  • the step 601 includes the following judgment rules.
  • Step 701 Acquire a current motion of the mobile phone.
  • Step 702 Determine whether the mobile phone is currently stationary. If the mobile phone is currently stationary, go to step 703; otherwise, the mobile phone is currently moving, and ends;
  • Step 703 Obtain a last operation time and a current time (for example, a mobile phone system time);
  • Step 704 Determine whether the last operation time and the current time are relatively close; the last operation time is closer to the current time, and step 705 is performed, and the last operation time and the current time are not close, and the end is a judgment of temporarily leaving; for example, judging If the difference between the last operation time and the mobile phone system time is less than 10 minutes, if the difference between the last operation time and the mobile phone system time is less than 10 minutes, go to step 705; otherwise, the difference between the last operation time and the mobile phone system time If it is greater than or equal to 10 minutes, the end is judged whether it is temporarily left;
  • Step 705 judging whether the mobile phone has been operated during the incoming call, for example, the mobile phone is operated during the incoming call, and the process goes to step 706; otherwise, the mobile phone is not operated during the incoming call, and the end is judged whether it is temporarily left;
  • Step 706 Determine that the called terminal does not answer the incoming call because the user temporarily leaves.
  • Step 801 Acquire a current motion situation of the mobile phone.
  • Step 802 Determine whether the mobile phone is currently stationary. If the mobile phone is currently stationary, go to step 803; otherwise, the mobile phone is currently moving, and the end is whether the user forgets to bring the mobile phone.
  • Step 803 Obtain current location information of the mobile phone.
  • Step 804 Determine whether it is at home or a company, such as at home or a company, and go to step 805; otherwise, the current location information of the mobile phone is a place other than the home or the company, and the end is whether the user forgets to bring the mobile phone;
  • Step 805 Determine at home or at the company
  • Step 806 Acquire a current time (for example, a mobile phone system time);
  • Step 807 At home, it is judged whether it is working time, and the company determines whether it is a rest time, such as the current location of the mobile phone at home and is working time, or the current location of the mobile phone is at the company and is a rest time, and proceeds to step 808; otherwise, Ending is the judgment of the user forgetting to bring the phone.
  • a rest time such as the current location of the mobile phone at home and is working time, or the current location of the mobile phone is at the company and is a rest time
  • Step 808 Obtain the last operation time and the mobile phone system time
  • Step 809 The last operation time and the current time (mobile phone system time) are far away (the far distance includes: greater than the second time threshold), such as the last operation time and the current time (mobile phone system time) is far away, step 810 is performed; If the last operation time and the current time (mobile phone system time) are close, whether the end is the judgment that the user forgets to bring the mobile phone; for example, whether the difference between the two is greater than 60 minutes, such as the last operation time and the mobile phone system time is greater than 60 minutes. Go to step 810; otherwise, the last operation time and the mobile phone system time are less than or equal to 60 minutes, and the end is whether the user forgets to take the mobile phone;
  • Step 810 Determine that the called terminal does not answer the incoming call because the user forgets to carry the mobile phone.
  • Step 901 Acquire a current motion situation of the mobile phone.
  • Step 902 determining whether the mobile phone is currently stationary, such as the current motion of the mobile phone is still, go to step 903; otherwise, the mobile phone is currently moving, go to step 905;
  • Step 903 determining whether the mobile phone has been operated during the incoming call; if the mobile phone is operated during the incoming call, go to step 904; otherwise, the mobile phone has not been operated during the incoming call, and the end is not convenient to answer;
  • Step 904 determining that the reason for not answering the call is inconvenient to answer; at this time, the called user is currently processing an important transaction;
  • Step 905 Obtain the last operation time and the mobile phone system time
  • Step 906 Whether the last operation time and the current time (phone system time) are relatively close, the last operation time is close to the current time, and the process goes to step 907; the current time (mobile phone system time) is far away, and the end is inconvenient to answer. For example, if the difference between the two is less than 10 minutes, if the last operation time and the mobile phone system time are less than 10 minutes, go to step 907; otherwise, c (mobile phone system time) is greater than or equal to 10 minutes, and the end is Inconvenient to answer the judgment;
  • Step 907 Determine that the reason for the missed call is that there is no time to answer. At this point, including the called user is currently rushing to the road;
  • the current mobile phone is in a static state and the user has not operated the mobile phone during the call, the current mobile phone is considered to be far away from the mobile phone and no incoming call is heard.
  • Step 1001 Obtain a current motion of the mobile phone.
  • Step 1002 Determine whether the mobile phone is currently stationary, if the current motion of the mobile phone is still, go to step 1003; otherwise, the current motion of the mobile phone is moving, go to step 1005;
  • Step 1003 Determine whether the mobile phone has been operated during the incoming call; if the mobile phone has not been operated during the incoming call, go to step 1004; otherwise, the mobile phone is operated during the incoming call, and the end is judged whether the incoming call is not heard;
  • Step 1004 No incoming call is heard; includes, the called terminal is currently far away from the user;
  • Step 1005 Determine whether the mobile phone has been operated during the incoming call; if the mobile phone has not been operated during the incoming call, go to step 1006; otherwise, the mobile phone is operated during the incoming call, and the end is not heard.
  • Step 1006 Determine that the reason for the missed call is that the call is not heard. At this point, it can include that the called user is currently in the process of moving.
  • step 405 can be performed by using a signaling transmission mode, an automatic playing voice mode, or a short message replying mode.
  • the called terminal replies different signaling to the network side according to different states, and the network side performs corresponding prompt according to the signaling;
  • the called terminal automatically connects the phone, and plays the pre-recorded sound according to the current state, prompting the calling party;
  • the called terminal By means of short message, the called terminal generates corresponding short message content according to the current state, and immediately replies to the calling party.
  • each module/unit in the above embodiment may be implemented in the form of hardware, for example, by an integrated circuit to implement its corresponding function. It can also be implemented in the form of a software function module, for example, by a processor executing a program/instruction stored in a memory to perform its corresponding function.
  • the invention is not limited to any specific form of combination of hardware and software. ”
  • the above technical solution realizes the judgment that the called terminal user does not answer the reason of the incoming call, and improves the user communication experience.

Abstract

一种未接来电提示方法、装置及被叫终端，包括：判定当前来电无人接听时，获取被叫终端当前的状态信息，然后根据被叫终端当前的状态信息确定被叫终端用户当前未能接听该来电的原因，根据该原因向主叫终端反馈对应的提示信息。本发明实施例，实现了被叫终端用户未接听来电原因的判断，提升了用户通信体验。

Description

一种未接来电提示方法、装置及被叫终端 技术领域
本文涉及但不限于通信领域，尤其涉及一种未接来电提示方法、装置及被叫终端。
背景技术
日常生活中，人们会常常遇到电话打不通的情况，其中也不乏对方电话无人接听的情况，这时候的提示往往都是固定的“您所拨打的电话无人接听”，这个提示其实相当于没有提示，因为这是一种已经知道的事实，并非一种含有信息的提示，人们无法通过这个信息了解电话未打通的原因。这种情况下，如果是有急事迫切需要联系到对方，或者打不通电话又会比较担心对方，就不得不持续呼叫对方电话，以期获得联系，影响用户未接听来电时的通信体验。
发明内容
以下是对本文详细描述的主题的概述。本概述并非是为了限制权利要求的保护范围。
本发明实施例提供一种未接来电提示方法、装置及被叫终端，能够提升通信过程中未接听来电的用户体验。
本发明实施例提供了一种未接来电提示方法，包括：
判定当前来电无人接听；
获取被叫终端当前的状态信息；
根据所述状态信息确定所述被叫终端未接听所述来电的原因；
根据所述原因向主叫终端反馈相应的提示信息。
可选的，在本发明的一种实施例中，判定当前来电无人接听包括：
预设无人接听时间阈值；
检测到有来电时触发计时；
当计时时长达到所述无人接听时间阈值，且所述来电未被接听时，则判定当前的所述来电无人接听。
可选的，在本发明的一种实施例中，根据所述原因向主叫终端反馈所述提示信息采用以下方式中的至少一种：
通过网络侧以信令的方式向所述主叫终端反馈所述提示信息；
通过自动接听所述来电并以语音播报方式向所述主叫终端播报所述提示信息；
通过信息的方式向所述主叫终端发送所述提示信息。
可选的，在本发明的一种实施例中，所述原因包括：用户暂时离开、和/或用户忘记携带、和/或用户当前不方便接听、和/或用户没有听到来电。
可选的，在本发明的一种实施例中，所述用户暂时离开、和/或用户忘记携带、和/或用户当前不方便接听、和/或用户没有听到来电设有不同判断优先级，在根据所述状态信息确定所述被叫终端未接听所述来电的原因时按照判断优先级从高到底的顺序依次判断，一旦确定出一个原因即将确定出的原因作为所述被叫终端未接听所述来电的原因。
可选的，在本发明的一种实施例中，所述状态信息包括：被叫终端当前系统时间、和/或被叫终端当前位置信息、和/或被叫终端当前运动情况、和/或来电前被叫终端最后一次被操作时间、和/或来电过程中被叫终端被操作情况。
可选的，在本发明的一种实施例中，
判断所述原因为用户暂时离开包括：若被叫终端当前运动情况为静止，被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值小于第一时间阈值，且来电过程中被叫终端未被操作，则确定所述被叫终端未接听来电原因为用户暂时离开；
判断所述原因为用户忘记携带包括：若根据被叫终端当前位置信息确定其当前处于用户家中，所述被叫终端当前运动情况为静止，被叫终端当前系统时间属于工作时间，且被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值大于第二时间阈值；或，若根据被叫终端当前位置信 息确定其当前处于用户公司，被叫终端当前运动情况为静止，被叫终端当前系统时间属于休息时间，且被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值大于第二时间阈值，则确定所述被叫终端未接听来电原因为用户忘记携带；
判断所述原因为用户当前不方便接听包括：若被叫终端当前运动情况为静止，且来电过程中被叫终端被操作情况为操作过被叫终端；或，若被叫终端当前运动情况为移动，且被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值小于第三时间阈值，确定所述被叫终端未接听来电原因为用户不方便接听；
判断所述原因为用户没有听到来电包括：若被叫终端当前运动情况为静止，或被叫终端当前运动情况为移动，但来电过程中被叫终端未被操作，确定所述被叫终端未接听来电原因为用户没有听到来电。
另一方面，本发明实施例还提供了一种未接来电提示装置，包括：
无人接听判断模块设置为，判断当前来电是否无人接听；
信息获取模块设置为，在所述无人接听判断模块判断结果为当前来电无人接听时，获取被叫终端当前的状态信息；
分析处理模块设置为，根据所述状态信息确定所述被叫终端未接听所述来电的原因；
反馈模块设置为，根据所述原因向主叫终端反馈相应的提示信息。
可选的，在本发明的一种实施例中，所述未接来电提示装置还包括设置模块，所述无人接听判断模块包括计时子模块和判断子模块；
所述设置模块设置为，预设无人接听时间阈值；
所述计时子模块设置为，检测到有来电时触发计时；
所述判断子模块设置为，当计时时长达到所述无人接听时间阈值，且所述来电未被接听时，则判定当前的所述来电无人接听。
可选的，在本发明的一种实施例中，所述反馈模块包括网络信令反馈子模块、语音播报反馈子模块和信息反馈子模块中的至少一种：
所述网络信令反馈子模块设置为，通过网络侧以信令的方式向所述主叫终端反馈所述提示信息；
所述语音播报反馈子模块设置为，通过自动接听所述来电并以语音播报方式向所述主叫终端播报所述提示信息；
所述信息反馈子模块设置为，通过信息的方式向所述主叫终端发送所述提示信息。
可选的，在本发明的一种实施例中，所述原因包括：用户暂时离开、和/或用户忘记携带、和/或用户当前不方便接听、和/或用户没有听到来电。
可选的，在本发明的一种实施例中，所述用户暂时离开、和/或用户忘记携带、和/或用户当前不方便接听、和/或用户没有听到来电设有不同判断优先级，在根据所述状态信息确定所述被叫终端未接听所述来电的原因时按照判断优先级从高到底的顺序依次判断，一旦确定出一个原因即将确定出的原因作为所述被叫终端未接听所述来电的原因。
可选的，在本发明的一种实施例中，所述状态信息包括：被叫终端当前系统时间、和/或被叫终端当前位置信息、和/或被叫终端当前运动情况、和/或来电前被叫终端最后一次被操作时间、和/或来电过程中被叫终端被操作情况。
可选的，在本发明的一种实施例中，所述分析处理模块包括：
第一分析处理子模块设置为，判断在被叫终端当前运动情况为静止，被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值小于第一时间阈值，且来电过程中被叫终端未被操作时，确定所述被叫终端未接听来电原因为用户暂时离开；
第二分析处理子模块设置为，在根据被叫终端当前位置信息确定被叫终端当前处于用户家中，被叫终端当前运动情况为静止，被叫终端当前系统时间属于工作时间，且被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值大于第二时间阈值时；或，在根据被叫终端当前位置信息确定其当前处于用户公司，被叫终端当前运动情况为静止，被叫终端当前系统时间属于休息时间，且被叫终端当前系统时间与来电前被叫终端最后一次 被用户操作时间的差值大于第二时间阈值时，确定所述被叫终端未接听来电原因为用户忘记携带；
第三分析处理子模块设置为，在被叫终端当前运动情况为静止，且来电过程中被叫终端被操作情况为操作过被叫终端时；或，在被叫终端当前运动情况为移动，且被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值小于第三时间阈值时，确定所述被叫终端未接听来电原因为用户不方便接听；
第四分析处理子模块设置为，在被叫终端当前运动情况为静止，或被叫终端当前运动情况为移动，但来电过程中被叫终端未被操作时，确定所述被叫终端未接听来电原因为用户没有听到来电。
本发明实施例还提供了一种被叫终端，包括如上所述的未接来电提示装置。
与相关技术相比，本发明实施例提供的技术方案，包括：判定当前来电无人接听时，获取被叫终端当前的状态信息，然后根据被叫终端当前的状态信息确定被叫终端用户当前未能接听该来电的原因，根据该原因向主叫终端反馈对应的提示信息。本发明实施例主叫终端能了解到被叫终端用户未接听该来电的原因，决定是否继续拨打还是采取其他联系方式，而不再盲目的猜测；例如当获取到真实原因为被叫终端用户忘记携带终端时，则主叫用户可知在短时间内即使反复拨打也联系不上，因此需考虑采用其他的联系方式尝试与该用户联系，因此可在很大程度上提升用户体验的满意度。
在阅读并理解了附图和详细描述后，可以明白其他方面。
附图概述
图1为本发明实施例一提供的未接来电提示方法流程示意图；
图2为本发明实施例一提供的判断来电是否未接听方法流程示意图；
图3为本发明实施例二提供的未接来电提示装置结构示意图；
图4为本发明实施例三提供的未接来电提示方法流程示意图；
图5为本发明实施例三提供的确定未接来电原因的方法流程示意图；
图6为本发明实施例三提供的判断规则流程示意图；
图7为本发明实施例三提供的执行判断规则一流程示意图；
图8为本发明实施例三提供的执行判断规则二流程示意图；
图9为本发明实施例三提供的执行判断规则三流程示意图；
图10为本发明实施例三提供的执行判断规则四流程示意图。
本发明的实施方式
下文中将结合附图对本申请的实施例进行详细说明。需要说明的是，在不冲突的情况下，本申请中的实施例及实施例中的特征可以相互任意组合。
实施例一：
请参见图1所示，本实施例示例的未接来电提示方法包括：
步骤101：判定当前来电是否无人接听，如判定当前来电无人接听，转至步骤102；否则，结束本发明实施例；
步骤102：获取被叫终端当前的状态信息；
步骤103：根据获取的状态信息确定被叫终端未接听该来电的原因；
步骤104：根据确定的原因向主叫终端反馈相应的提示信息。
可选的，在上述步骤101中判断当前来电无人接听的方式可根据实际应用场景灵活选择；本实施例以以下示例进行说明，但应当理解的是并不限于以下实现方式。请参见图2所示，本示例判断当前来电无人接听的方式包括：
步骤201：预设无人接听时间阈值，该时间阈值的设定根据用户需求，网络环境等因素灵活设置；
步骤202：检测到有来电时触发计时；
步骤203：当计时时长达到无人接听时间阈值，判断来电是否被接听，如来电被接听，转至步骤204；否则，判断来电未被接听，转至步骤205；
步骤204：已正常接听，退出。
步骤205：判定来电无人接听。
可选的，本实施例中，将被叫用户未能接听来电的真实原因分为：用户 暂时离开、和/或用户忘记携带、和/或用户当前不方便接听、和/或用户没有听到来电等；但应当理解的是还可以采用其他的分类方式进行分类，分类的种数和分类的标准可以根据实际应用分析进行调整。
可选的，本实施例中，获取的被叫终端的状态信息包括：被叫终端当前系统时间、和/或被叫终端当前位置信息、和/或被叫终端当前运动情况、和/或来电前被叫终端最后一次被操作时间、和/或来电过程中被叫终端被操作情况。其中：
被叫终端当前位置信息可以包括通过全球定位系统(GPS)获得的定位信息，也可以包括移动网络的小区识别信息，还可以包括采用其他方法确定的被叫终端当前位置信息；
被叫终端当前的运动情况包括静止、移动等，本发明实施例可以通过包括：加速度传感器等检测模块进行检测判断；例如通过加速度传感器进行检测时，如果该加速度传感器的加速度信息都为0，则认为终端当前是在静止状态，否则，认为其处于移动状态；
来电前被叫终端最后一次被操作时间，包括被叫终端在此次来电前最后一次响应用户操作的时间，可以通过被叫终端在每次响应用户操作时将当前响应的时间作为最后一次响应时间，然后检测到新的响应后将新的响应时间覆盖之前存储的时间最为最后一次响应的时间；该响应可以包括：响应用户触摸终端事件或者按键事件；
来电过程中被叫终端被操作情况包括：在呼叫过程中用户是否对被叫终端进行过操作，该操作可以是触摸、按键，翻转屏幕或拿起终端等；其中检测是否翻转屏幕可以通过光线传感器和/或加速度传感器检测实现；检测是否拿起终端也可通过加速度传感器实现。
另外，在本实施例中，为了判断被叫终端当前所处的位置是否在家中或者公司，以及当前的时间是否是工作时间，被叫用户还可在被叫终端中预先设置家里的位置信息、公司的位置信息以及自己的工作时间等，这样后续可以根据获取到的被叫终端的位置信息判断其所处位置，以及根据获取到的被叫终端的系统时间信息判断当前是否处于工作时间。
可选的，基于获取的上述状态信息，确定被叫终端未接听该来电的原因 的过程包括：
判断被叫终端未接听来电的原因为用户暂时离开：
若被叫终端当前运动情况为静止，被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值小于第一时间阈值，且来电过程中被叫终端未被操作，此时认为用户暂时不在被叫终端旁边，确定被叫终端未接听来电的原因为用户暂时离开，没有听到来电；本实施例中的第一时间阈值可根据不同用户的需求，以及应用场景灵活设置，例如设置为10分钟；
判断被叫终端未接听来电的原因为用户忘记携带：
若根据被叫终端当前位置信息确定其当前处于用户家中，被叫终端当前运动情况为静止，被叫终端当前系统时间属于工作时间，且被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值大于第二时间阈值，此时则认为用户将被叫终端遗忘在家里了；
或，若根据被叫终端当前位置信息确定其当前处于用户公司，被叫终端当前运动情况为静止，被叫终端当前系统时间属于休息时间，且被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值大于第二时间阈值，认为用户将被叫终端遗忘在公司；
本实施例中的第二时间阈值也可根据不同用户的需求，以及应用场景灵活设置，例如设置为60分钟；
判断被叫终端未接听来电的原因为用户当前不方便接听：
若被叫终端当前运动情况为静止，且来电过程中被叫终端被操作情况为操作过被叫终端，则认为用户当前正在处理其他重要事宜，没时间接听电话；
或，若被叫终端当前运动情况为移动，且被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值小于第三时间阈值，则认为用户正在赶路，没时间接听电话；
本实施例中的第三时间阈值也可根据不同用户的需求，以及具体应用场景灵活设置，例如设置为10分钟；
判断被叫终端未接听来电的原因为用户没有听到来电：
若被叫终端当前运动情况为静止，但来电过程中被叫终端未被操作，确 定原因为用户没有听到来电，认为当前与终端距离较远；
若被叫终端当前运动情况为移动，但来电过程中被叫终端未被操作，确定原因为用户没有听到来电，当前正在运动状态中。
应当理解的是，对于本申请中用户暂时离开、用户忘记携带、用户当前不方便接听和用户没有听到来电原因的判断，可以按照任何顺序执行判断，也可以按照用户设定的顺序进行判断，例如用户可以设置用户暂时离开、用户忘记携带、用户当前不方便接听和用户没有听到来电原因具有不同的判断优先级，在根据状态信息确定被叫终端未接听来电的原因时按照判断优先级从高到底的顺序依次判断，一旦确定出一个原因即将确定出的原因作为所述被叫终端未接听来电的原因止。例如可以依次设置用户暂时离开、用户忘记携带、用户当前不方便接听和用户没有听到来电四个原因的优先级为从高到底，判断时则先判断是否是用户暂时离开，如是，则结束判断过程；否则，继续判断是否是用户忘记携带，以此类推。
在获取的用户未接听来电的原因后，根据该原因向主叫终端反馈提示信息时刻采用以下方式中的至少一种：
方式一：通过网络侧以信令的方式向主叫终端反馈提示信息；此时可通过信令传输方式，被叫终端依据不同原因给网络侧回复不同的信令，网络侧则依据信令进行对应提示，例如提示用户暂时离开、用户忘记携带等；
方式二：通过自动接听来电并以语音播报方式向主叫终端播报提示信息，例如自动播报用户当前不方便接听或用户没有听到来电等；
方式三：通过信息(例如短信、彩信等)的方式向主叫终端发送提示信息，例如短信内容提示用户暂时离开、用户不方便接听等。
本发明实施例还一种计算机存储介质，计算机存储介质中存储有计算机可执行指令，计算机可执行指令用于执行上述未接来电提示方法。
实施例二：
本是实力提供了一种终端，该终端可以是智能手机、智能手表等，其设 置有未接来电提示装置，请参见图3所示，该未接来电提示装置包括：
无人接听判断模块1设置为，判断当前来电是否无人接听；
信息获取模块2设置为，在无人接听判断模块1判断结果为当前来电无人接听时，获取被叫终端当前的状态信息；
分析处理模块3设置为，根据状态信息确定被叫终端未接听来电的原因；
反馈模块4设置为，根据确定的原因向主叫终端反馈相应的提示信息。
本实施例中的未接来电提示装置还包括设置模块5，无人接听判断模块1包括计时子模块11和判断子模块12；
设置模块5设置为，预设无人接听时间阈值；
计时子模块11设置为，检测到有来电时触发计时；
判断子模块12设置为，当计时时长达到无人接听时间阈值来电还未被接听时，则判定当前的该来电无人接听。
可选的，本实施例中，将被叫用户未能接听来电的原因分为：用户暂时离开、和/或用户忘记携带、和/或用户当前不方便接听、和/或用户没有听到来电；但应当理解的是还可以采用其他的分类方式进行分类。
本实施例中，获取的被叫终端的状态信息包括：被叫终端当前系统时间、和/或被叫终端当前位置信息、和/或被叫终端当前运动情况、和/或来电前被叫终端最后一次被操作时间、和/或来电过程中被叫终端被操作情况。
可选的，本实施例中的分析处理模块3包括：
第一分析处理子模块31设置为，判断在被叫终端当前运动情况为静止，被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值小于第一时间阈值，且来电过程中被叫终端未被操作时，确定被叫终端未接听来电原因为用户暂时离开；本实施例中的第一时间阈值可根据不同用户的需求，以及具体应用场景灵活设置，例如设置为10分钟；
第二分析处理子模块32设置为，在根据被叫终端当前位置信息确定被叫终端当前处于用户家中，被叫终端当前运动情况为静止，被叫终端当前系统时间属于工作时间，且被叫终端当前系统时间与来电前被叫终端最后一次被 用户操作时间的差值大于第二时间阈值时；或，在根据被叫终端当前位置信息确定其当前处于用户公司，被叫终端当前运动情况为静止，被叫终端当前系统时间属于休息时间，且被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值大于第二时间阈值时，确定被叫终端未接听来电原因为用户忘记携带；
第三分析处理子模块33设置为，在被叫终端当前运动情况为静止，且来电过程中被叫终端被操作情况为操作过被叫终端时；或，在被叫终端当前运动情况为移动，且被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值小于第三时间阈值时，确定被叫终端未接听来电原因为用户不方便接听；
第四分析处理子模块34设置为，在被叫终端当前运动情况为静止，或被叫终端当前运动情况为移动，但来电过程中被叫终端未被操作时，确定被叫终端未接听来电原因为用户没有听到来电。
应当理解的是，对于本申请中用户暂时离开、用户忘记携带、用户当前不方便接听和用户没有听到来电原因的判断，可以按照任何顺序执行判断，也可以按照用户设定的顺序进行判断，例如用户可以设置用户暂时离开、用户忘记携带、用户当前不方便接听和用户没有听到来电原因具有不同的判断优先级，分析处理模块3在根据状态信息确定被叫终端未接听来电的原因时按照判断优先级从高到底的顺序依次判断，一旦确定出一个原因即终止。
本实施例中的反馈模块4包括网络信令反馈子模块41、语音播报反馈子模块42和信息反馈子模块43中的至少一种：
网络信令反馈子模块41设置为，通过网络侧以信令的方式向主叫终端反馈提示信息；此时具体可通过信令传输方式，被叫终端依据不同原因给网络侧回复不同的信令，网络侧则依据信令进行对应提示，例如提示用户暂时离开、用户忘记携带等；
语音播报反馈子模块42设置为，通过自动接听来电并以语音播报方式向主叫终端播报提示信息，例如自动播报用户当前不方便接听或用户没有听到来电等；
信息反馈子模块43设置为，通过信息(包括短信、彩信等)的方式向主 叫终端发送提示信息；例如短信内容提示用户暂时离开、用户不方便接听等。
实施例四：
本实施例以被叫终端为手机，依次设置用户暂时离开、用户忘记携带、用户当前不方便接听和用户没有听到来电四个原因的优先级为从高到底，判断时按照优先级从高到底的顺序进行判断为示例，对本发明实施例做进一步详细解释说明。
本实施例提供了一种根据当前手机状态进行未接来电提示的方法，请参考图4，包含如下步骤。
步骤401：设定来电无人接听时间阈值；
步骤402：有来电时启动定时器，定时到达的时间长度为步骤401中的无人接听时间阈值；
步骤403：判断来电是否已经被接听，如果来电已经被接听，则结束；否则，来电未被接听进入后续步骤404；
步骤404：启动获取手机状态信息的程序，根据手机状态信息确定手机为接听来电的原因；
步骤405：根据步骤404中输出的原因设定自动应答的提示信息的内容，提示给主叫诊断。
其中，步骤404的方法实施，请参考图5，图5为本实施例提供的方法的流程示意图，具体包含如下步骤。
步骤501：信息预置；包括家庭及办公室的地理位置信息、工作时间信息等的预置；
步骤502：信息采集；获取当前手机所处的地理位置信息、时间维度信息、当前手机的运动状况、用户最后一次操作时间、来电过程中是否有操作等；
步骤503：原因判定；以步骤502中获取到的信息作为依据，判定当前手机未接听来电的原因；
步骤504：信息输出；将步骤503中的原因判定结果进行输出。
其中，步骤501中设置模块事先将地理位置信息、工作时间信息、用户最后一次操作时间等必要信息存储在手机中。
其中，地理位置信息包括家、办公室以及其他地方，其信息可以是由GPS定位(经纬度信息)，或者是移动网络的小区识别信息；工作时间信息来源于用户设置；用户最后一次操作时间指用户最后一次触摸或按键操作手机的时间，系统检测到当前有按键或触摸事件时，随即记录下当前系统时间，之后每次有操作时对此值进行实时更新。
步骤502中信息采集功能实施方法包括如下几个方面。
当前手机所处的地理位置信息：启动GPS定位方法获取经纬度信息(或移动网络进行小区识别)，根据经纬度信息(或移动网络小区信息)与所述步骤501中预置的地理位置信息做匹配比较，即可获得当前所处的地理位置。
时间维度信息：获取手机当前的系统时间。
当前手机的运动状况：利用手机的加速度传感器，连续3秒获取手机的加速度，如果加速度信息都为0，则认为手机当前是在静置状态，否则为移动状态。将结果信息记录下来。
用户最后一次操作时间：获取用户最后一次触摸或按键操作手机的时间。系统检测到当前有按键或触摸事件时，随即记录下当前系统时间，之后每次有操作时对此值进行实时更新。
来电过程中是否有操作：记录从来电开始到无人接听这一时间段内，用户是否有触摸、按键、翻转屏幕或者拿起手机等操作。其中，是否有拿起手机操作，可以依靠手机的加速度传感器，从来电开始、每隔一定时间读取一下手机的加速度，如果有所改变则认为有拿起操作，否则为没有。
步骤503中状态判定的实施方法，请参考图6，图6为本实施例提供的方法的流程示意图，具体包含如下步骤。
步骤601：根据设定优先级通过上述判断规则做判定；这里，判断规则为状态判定的判断规则；
步骤602：判断步骤601是否已产生判定结果，如果已产生判定结果，则结束，否则未产生判定结果进行步骤603；
步骤603：是否还有低优先级的判断规则，如果还有低优先级的判断规则，进入步骤601；否则，没有低优先级的判断规则，结束本发明实施例。
其中，步骤601中包含有如下几个判断规则。
规则一、是否为暂时离开
如果当前手机处于静置状态，且最后一次操作时间距当前时间较近(例如，十分钟之内)，且来电过程中用户没有操作过手机，则认为用户暂时不在手机旁边、没有听到来电。流程请参考图7，包括：
步骤701：获取手机当前运动情况；
步骤702：判断手机当前是否静止，如手机当前静止，转至步骤703；否则，手机当前移动，结束；
步骤703：获取最后一次操作时间和当前时间(例如、手机系统时间)；
步骤704：判断最后一次操作时间和当前时间是否较近；最后一次操作时间和当前时间较近，执行步骤705，最后一次操作时间和当前时间不近，结束是否为暂时离开的判断；例如、判断最后一次操作时间和手机系统时间的差值是否小于10分钟，如最后一次操作时间和手机系统时间的差值小于10分钟，转至步骤705；否则，最后一次操作时间和手机系统时间的差值大于或等于10分钟，结束是否为暂时离开的判断；
步骤705：判断来电过程中是否操作过手机，如来电过程中操作过手机，转至步骤706；否则，来电过程中未操作过手机，结束是否为暂时离开的判断；
步骤706：确定被叫终端未接听来电的原因为用户暂时离开。
规则二、是否为用户忘带手机
可为如下两个方面。
①如果当前手机静置在家里，且当前时间属于正常工作日，且最后一次操作时间距当前时间较远(例如，一个小时以上)，则认为是手机被遗忘在家里。
②如果当前手机静置在办公室，且当前时间不属于正常工作日，且最后 一次操作时间距当前时间较远，则认为是手机被遗忘在办公室。具体分析过程请参见图8所示，包括：
步骤801：获取手机当前运动情况；
步骤802：判断手机当前是否静止，如手机当前静止，转至步骤803；否则，手机当前运动，结束是否为用户忘带手机的判断；
步骤803：获取手机当前位置信息；
步骤804：判断是否在家里或公司，如在家里或公司，转至步骤805；否则，手机当前位置信息为家里或公司以外地方，结束是否为用户忘带手机的判断；
步骤805：确定在家里或在公司；
步骤806：获取当前时间(例如、手机系统时间)；
步骤807：在家里是判断是否为工作时间，在公司是判断是否为休息时间，如手机当前位置在家里且为工作时间，或手机当前位置在公司且为休息时间，转至步骤808；否则，结束是否为用户忘带手机的判断。
步骤808：获取最后一次操作时间和手机系统时间；
步骤809：最后一次操作时间和当前时间(手机系统时间)是否较远(较远包括：大于第二时间阈值)，如最后一次操作时间和当前时间(手机系统时间)较远，执行步骤810；如最后一次操作时间和当前时间(手机系统时间)较近，结束是否为用户忘带手机的判断；例如、判断二者差值是否大于60分钟，如最后一次操作时间和手机系统时间大于60分钟，转至步骤810；否则，最后一次操作时间和手机系统时间小于或等于60分钟，结束是否为用户忘带手机的判断；
步骤810：判断被叫终端未接听来电原因为用户忘记携带手机。
规则三、是否为不方便接听
可为如下两个方面。
①如果当前手机处于静置状态，且来电过程中用户有操作过手机，则认为当前正在处理其他重要事宜、没有时间接听电话。
②如果当前手机处于移动状态，且最后一次操作时间距当前时间较近，则认为当前正在急着赶路、没有时间接听电话。请参见图9所示，包括：
步骤901：获取手机当前运动情况；
步骤902：判断手机当前是否静止，如手机当前运动情况为静止，转至步骤903；否则，手机当前为移动，转至步骤905；
步骤903：判断来电过程中是否操作过手机；如来电过程中操作过手机，转至步骤904；否则，来电过程中未操作过手机，结束是否为不方便接听的判断；
步骤904：确定未接听来电原因为不方便接听；此时，包括被叫用户当前正在处理重要事务；
步骤905：获取最后一次操作时间和手机系统时间；
步骤906：最后一次操作时间和当前时间(手机系统时间)是否较近，最后一次操作时间和当前时间较近，转至步骤907；当前时间(手机系统时间)较远，结束是否为不方便接听的判断；例如、判断二者差值是否小于10分钟，如最后一次操作时间和手机系统时间小于10分钟，转至步骤907；否则，c(手机系统时间)大于或等于10分钟，结束是否为不方便接听的判断；
步骤907：确定未接听来电原因为没时间接听。此时，包括被叫用户当前正急着赶路；
规则四、是否为没有听到来电
可为如下两个方面。
①如果当前手机处于静置状态，且来电过程中用户没有操作过手机，则认为当前与手机距离较远、没有听到来电。
②如果当前手机处于移动状态，且来电过程中用户没有操作过手机，则认为当前正在运动状态中、没有听到来电。具体过程请参见图10所示，包括：
步骤1001：获取手机当前运动情况；
步骤1002：判断手机当前是否静止，如手机当前运动情况为静止，转至步骤1003；否则，手机当前运动情况为移动，转至步骤1005；
步骤1003：判断来电过程中是否操作过手机；如来电过程中未操作过手机，转至步骤1004；否则，来电过程中操作过手机，结束是否为没有听到来电的判断；
步骤1004：未听到来电；包括，被叫终端当前距离用户较远；
步骤1005：判断来电过程中是否操作过手机；如来电过程中未操作过手机，转至步骤1006；否则，来电过程中操作过手机，结束是否为没有听到来电；
步骤1006：确定未接听来电原因为未听到来电。此时，可以包括被叫用户当前正在移动过程中。
步骤405的方法实施可以通过信令传输方式、自动播放语音方式或者是短信回复方式。
⑴通过信令传输方式，被叫终端依据不同的状态给网络侧回复不同的信令，网络侧依据信令进行对应提示；
⑵通过自动播放语音方式，被叫终端自动接通电话，根据当前状态播放提前录制好的声音，提示给主叫方；
⑶通过短信方式，被叫终端根据当前状态生成对应短信息内容，立即回复给主叫方。
以上内容是结合具体的实施方式对本发明所作的进一步详细说明，不能认定本发明的具体实施只局限于这些说明。对于本发明所属技术领域的普通技术人员来说，在不脱离本发明构思的前提下，还可以做出若干简单推演或替换，都应当视为属于本发明的保护范围。
本领域普通技术人员可以理解上述方法中的全部或部分步骤可通过程序来指令相关硬件(例如处理器)完成，所述程序可以存储于计算机可读存储介质中，如只读存储器、磁盘或光盘等。可选地，上述实施例的全部或部分步骤也可以使用一个或多个集成电路来实现。相应地，上述实施例中的每个模块/单元可以采用硬件的形式实现，例如通过集成电路来实现其相应功能， 也可以采用软件功能模块的形式实现，例如通过处理器执行存储于存储器中的程序/指令来实现其相应功能。本发明不限制于任何特定形式的硬件和软件的结合。”
虽然本申请所揭露的实施方式如上，但所述的内容仅为便于理解本申请而采用的实施方式，并非用以限定本申请，如本发明实施方式中的具体的实现方法。任何本申请所属领域内的技术人员，在不脱离本申请所揭露的精神和范围的前提下，可以在实施的形式及细节上进行任何的修改与变化，但本申请的专利保护范围，仍须以所附的权利要求书所界定的范围为准。
工业实用性
上述技术方案实现了被叫终端用户未接听来电原因的判断，提升了用户通信体验。

Claims (15)

  1. 一种未接来电提示方法，包括：
    判定当前来电无人接听；
    获取被叫终端当前的状态信息；
    根据所述状态信息确定所述被叫终端未接听所述来电的原因；
    根据所述原因向主叫终端反馈相应的提示信息。
  2. 如权利要求1所述的未接来电提示方法，其中，判定当前来电无人接听包括：
    预设无人接听时间阈值；
    检测到有来电时触发计时；
    当计时时长达到所述无人接听时间阈值，且所述来电未被接听时，则判定当前的所述来电无人接听。
  3. 如权利要求1所述的未接来电提示方法，其中，根据所述原因向主叫终端反馈所述提示信息采用以下方式中的至少一种：
    通过网络侧以信令的方式向所述主叫终端反馈所述提示信息；
    通过自动接听所述来电并以语音播报方式向所述主叫终端播报所述提示信息；
    通过信息的方式向所述主叫终端发送所述提示信息。
  4. 如权利要求1-3任一项所述的未接来电提示方法，其中，所述原因包括：用户暂时离开、和/或用户忘记携带、和/或用户当前不方便接听、和/或用户没有听到来电。
  5. 如权利要求4所述的未接来电提示方法，其中，所述用户暂时离开、和/或用户忘记携带、和/或用户当前不方便接听、和/或用户没有听到来电设有不同判断优先级，在根据所述状态信息确定所述被叫终端未接听所述来电的原因时按照判断优先级从高到底的顺序依次判断，一旦确定出一个原因即将确定出的原因作为所述被叫终端未接听所述来电的原因。
  6. 如权利要求4所述的未接来电提示方法，其中，所述状态信息包括：被叫终端当前系统时间、和/或被叫终端当前位置信息、和/或被叫终端当前运动情况、和/或来电前被叫终端最后一次被操作时间、和/或来电过程中被叫终端被操作情况。
  7. 如权利要求4所述的未接来电提示方法，其中，
    判断所述原因为用户暂时离开包括：若被叫终端当前运动情况为静止，被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值小于第一时间阈值，且来电过程中被叫终端未被操作，则确定所述被叫终端未接听来电原因为用户暂时离开；
    判断所述原因为用户忘记携带包括：若根据被叫终端当前位置信息确定其当前处于用户家中，所述被叫终端当前运动情况为静止，被叫终端当前系统时间属于工作时间，且被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值大于第二时间阈值；或，若根据被叫终端当前位置信息确定其当前处于用户公司，被叫终端当前运动情况为静止，被叫终端当前系统时间属于休息时间，且被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值大于第二时间阈值，则确定所述被叫终端未接听来电原因为用户忘记携带；
    判断所述原因为用户当前不方便接听包括：若被叫终端当前运动情况为静止，且来电过程中被叫终端被操作情况为操作过被叫终端；或，若被叫终端当前运动情况为移动，且被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值小于第三时间阈值，确定所述被叫终端未接听来电原因为用户不方便接听；
    判断所述原因为用户没有听到来电包括：若被叫终端当前运动情况为静止，或被叫终端当前运动情况为移动，但来电过程中被叫终端未被操作，确定所述被叫终端未接听来电原因为用户没有听到来电。
  8. 一种未接来电提示装置，包括：
    无人接听判断模块设置为，判断当前来电是否无人接听；
    信息获取模块设置为，在所述无人接听判断模块判断结果为当前来电无 人接听时，获取被叫终端当前的状态信息；
    分析处理模块设置为，根据所述状态信息确定所述被叫终端未接听所述来电的原因；
    反馈模块设置为，根据所述原因向主叫终端反馈相应的提示信息。
  9. 如权利要求8所述的未接来电提示装置，所述未接来电提示装置还包括设置模块，所述无人接听判断模块包括计时子模块和判断子模块；
    所述设置模块设置为，预设无人接听时间阈值；
    所述计时子模块设置为，检测到有来电时触发计时；
    所述判断子模块设置为，当计时时长达到所述无人接听时间阈值，且所述来电未被接听时，则判定当前的所述来电无人接听。
  10. 如权利要求8所述的未接来电提示装置，其中，所述反馈模块包括网络信令反馈子模块、语音播报反馈子模块和信息反馈子模块中的至少一种：
    所述网络信令反馈子模块设置为，通过网络侧以信令的方式向所述主叫终端反馈所述提示信息；
    所述语音播报反馈子模块设置为，通过自动接听所述来电并以语音播报方式向所述主叫终端播报所述提示信息；
    所述信息反馈子模块设置为，通过信息的方式向所述主叫终端发送所述提示信息。
  11. 如权利要求8-10任一项所述的未接来电提示装置，其中，所述原因包括：用户暂时离开、和/或用户忘记携带、和/或用户当前不方便接听、和/或用户没有听到来电。
  12. 如权利要求11所述的未接来电提示装置，其中，所述用户暂时离开、和/或用户忘记携带、和/或用户当前不方便接听、和/或用户没有听到来电设有不同判断优先级，在根据所述状态信息确定所述被叫终端未接听所述来电的原因时按照判断优先级从高到底的顺序依次判断，一旦确定出一个原因即将确定出的原因作为所述被叫终端未接听所述来电的原因。
  13. 如权利要求11所述的未接来电提示装置，其中，所述状态信息包括： 被叫终端当前系统时间、和/或被叫终端当前位置信息、和/或被叫终端当前运动情况、和/或来电前被叫终端最后一次被操作时间、和/或来电过程中被叫终端被操作情况。
  14. 如权利要求11所述的未接来电提示装置，其中，所述分析处理模块包括：
    第一分析处理子模块设置为，判断在被叫终端当前运动情况为静止，被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值小于第一时间阈值，且来电过程中被叫终端未被操作时，确定所述被叫终端未接听来电原因为用户暂时离开；
    第二分析处理子模块设置为，在根据被叫终端当前位置信息确定被叫终端当前处于用户家中，被叫终端当前运动情况为静止，被叫终端当前系统时间属于工作时间，且被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值大于第二时间阈值时；或，在根据被叫终端当前位置信息确定其当前处于用户公司，被叫终端当前运动情况为静止，被叫终端当前系统时间属于休息时间，且被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值大于第二时间阈值时，确定所述被叫终端未接听来电原因为用户忘记携带；
    第三分析处理子模块设置为，在被叫终端当前运动情况为静止，且来电过程中被叫终端被操作情况为操作过被叫终端时；或，在被叫终端当前运动情况为移动，且被叫终端当前系统时间与来电前被叫终端最后一次被用户操作时间的差值小于第三时间阈值时，确定所述被叫终端未接听来电原因为用户不方便接听；
    第四分析处理子模块设置为，在被叫终端当前运动情况为静止，或被叫终端当前运动情况为移动，但来电过程中被叫终端未被操作时，确定所述被叫终端未接听来电原因为用户没有听到来电。
  15. 一种被叫终端，其特征在于，包括如权利要求8-14任一项所述的未接来电提示装置。
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