WO2015098139A1 - Mobile terminal, work information management system, work information management method, work information management program, communication device, information management system, information management method, and information management program - Google Patents

Mobile terminal, work information management system, work information management method, work information management program, communication device, information management system, information management method, and information management program Download PDF

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Publication number
WO2015098139A1
WO2015098139A1 PCT/JP2014/058584 JP2014058584W WO2015098139A1 WO 2015098139 A1 WO2015098139 A1 WO 2015098139A1 JP 2014058584 W JP2014058584 W JP 2014058584W WO 2015098139 A1 WO2015098139 A1 WO 2015098139A1
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WO
WIPO (PCT)
Prior art keywords
information
unit
processing unit
business information
input
Prior art date
Application number
PCT/JP2014/058584
Other languages
French (fr)
Japanese (ja)
Inventor
太嘉志 齋藤
酒井 淳
中野 郁雄
枝里 種市
久保 行幸
俊則 中村
沙魚川 久史
Original Assignee
セコム株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from JP2013265728A external-priority patent/JP5766269B2/en
Priority claimed from JP2013265804A external-priority patent/JP5766270B2/en
Priority claimed from JP2013265824A external-priority patent/JP6045486B2/en
Application filed by セコム株式会社 filed Critical セコム株式会社
Priority to KR1020167005921A priority Critical patent/KR101834097B1/en
Priority to CN201480042840.2A priority patent/CN105408921B/en
Priority to AU2014371881A priority patent/AU2014371881B2/en
Publication of WO2015098139A1 publication Critical patent/WO2015098139A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • G06Q10/109Time management, e.g. calendars, reminders, meetings or time accounting
    • G06Q10/1091Recording time for administrative or management purposes
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02Services making use of location information
    • H04W4/029Location-based management or tracking services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W88/00Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
    • H04W88/02Terminal devices

Definitions

  • the present invention includes a business information management system, a business information management method, a business information management program, a communication device, a communication device, and a center device, each including a mobile terminal, a mobile terminal, and a center device connected to the mobile terminal via a communication line.
  • the present invention relates to an information management system, an information management method, and an information management program.
  • Patent Document 1 in order to ensure the secrecy of image data captured with a digital camera, the image data obtained by capturing is encrypted and stored with an encryption key, and the encrypted image data is transmitted to an external device. It is disclosed that a reduced image is deleted from a storage device.
  • the business information stored in the mobile terminal can be sent to the center before switching to the next user. It is preferable to gather business information in the center well.
  • Japanese Patent Application Laid-Open No. 2004-228561 since the transmission instruction of image data is performed by a manual operation such as pressing a button by the user, there is a risk that highly confidential information may be left in the terminal due to forgetting the operation or the like. is there. Since the business information may be read or updated by the user as the business progresses, it is difficult to automatically transmit or delete the business information during the business.
  • the imaging device disclosed in Patent Literature 1 can transmit encrypted image data to an external device and delete it from a storage device in accordance with a transmission instruction from a user.
  • images taken by the equipment carried by the security staff at the site must be immediately transmitted to the center device located at the monitoring center so that the monitoring staff at the monitoring center can confirm the situation at the site. Is desired.
  • each piece of information may remain in the apparatus without being sent to the center apparatus due to a forgotten operation by the guard.
  • a device carried by a security guard acquires information
  • the acquired information is automatically transmitted to the center device, so that it is possible to prevent each information from being transmitted due to forgotten operation of the security guard.
  • the information acquired by the device includes information such as inspection results that need to be updated or changed at the site.
  • information such as inspection results that need to be updated or changed at the site.
  • the point in time at which the information was transmitted is May not be able to grasp or information in the middle of change may be transmitted.
  • the on-site guards cannot browse by deleting the transmitted information.
  • An object of the present invention is to provide a mobile terminal, a center device, a business information management system, a business information management method, and a business capable of reliably transmitting business information created by the mobile terminal during business to the center device at the end of the business. To provide an information management program.
  • an object of the present invention is to provide a communication device, an information management system, an information management method, and an information management program that can transmit acquired information to a center device at an appropriate timing.
  • a mobile terminal stores a storage unit, a communication processing unit that communicates with the center device, an operation unit that is operated by a user to input information, and business information created based on the input information in the storage unit.
  • the operation information transfer unit that transmits the operation information to the center device via the communication processing unit, and the end of work from the operation unit are stored. If untransferred business information is stored in the department, the user will not send a leave signal indicating that work will end, and if no untransferred business information is stored in the storage section, he / she will leave the center.
  • a work end processing unit for transmitting a signal via the communication processing unit.
  • the business information transfer unit preferably deletes the business information that has been transmitted to the center device from the storage unit.
  • the storage unit stores the business information obtained by encrypting the created business information with an encryption key and the encryption key, and the business information transfer unit transmits the encrypted business information together with the encryption key to the center device,
  • the work end processing unit preferably deletes the encryption key from the storage unit when transmitting the leave signal to the center device.
  • a portable terminal it further includes a display unit, and when the work end is input from the operation unit, the work end processing unit is not transferred to the user when untransferred business information is stored in the storage unit. It is preferable to display a message indicating that the business information is stored on the display unit.
  • the work end processing unit transmits the untransferred business information to the center device when the untransferred business information is stored in the storage unit. It is preferable to transmit the leaving signal to the apparatus via the communication processing unit.
  • a business information management system having a mobile terminal and a center device connected to the mobile terminal via a communication line.
  • the mobile terminal includes a storage unit, a communication processing unit that communicates with the center device, an operation unit that is operated by a user and inputs information, and a business that is created based on the input information
  • a transfer instruction is input from the operation information processing unit that stores information in the storage unit and the operation unit
  • the operation information transfer unit that transmits the operation information to the center device via the communication processing unit, and the end of work from the operation unit
  • untransferred business information is stored in the storage unit when it is input, the user does not send a work leave signal indicating that he / she has finished working, and the untransferred business information is not stored in the storage unit
  • a work end processing unit that transmits a work signal to the center device via the communication processing unit, and the center device performs communication processing from the storage unit, a communication processing unit that communicates with the mobile terminal,
  • a management method is provided.
  • the business information management method the business information created based on the input information is stored in the storage unit, and when a transfer instruction is input from the operation unit, the business information is transmitted to the center device via the communication processing unit.
  • the storage unit does not transmit the retirement signal indicating that the user ends the work.
  • the step of transmitting the leave signal to the center device via the communication processing unit is included.
  • a business information management method executed in a business information management system having a mobile terminal and a center device connected to the mobile terminal via a communication line.
  • the mobile terminal includes a storage unit, a communication processing unit that communicates with the center device, and an operation unit that is operated by a user to input information.
  • a communication processing unit that communicates with the mobile terminal.
  • the method includes a step in which the mobile terminal stores business information created based on input information in the storage unit, and a transfer instruction from the operation unit. Is input when the work information is stored in the storage unit when the work end is input from the operation unit and the step of transmitting the business information to the center device through the communication processing unit.
  • the communication processing unit Transmitting a work signal to the center device via the communication processing unit when the work information that is not transferred to the storage unit is not stored in the storage unit without transmitting the work signal indicating that the person has finished working;
  • the Has a step of storing business information received by parts in the storage unit
  • the communication processing unit receives a clock-out signal, and registering the work ending of the user of the portable terminal.
  • execution is performed in a portable terminal having a control unit, a storage unit, a communication processing unit that communicates with the center device, and an operation unit that is operated by a user and inputs information.
  • a business information management program is provided.
  • the business information management program stores the business information created based on the input information in the storage unit, and when a transfer instruction is input from the operation unit, the business information is transmitted to the center device via the communication processing unit.
  • the storage unit does not transmit the retirement signal indicating that the user ends the work. If the untransferred business information is not stored in the control unit, the control unit is caused to execute a procedure for transmitting the leaving signal to the center device via the communication processing unit.
  • a business information management system having a center device and a mobile terminal connected to the center device via a communication line.
  • the center device communicates with a communication device including a portable terminal, and the personal identification information of the user and the terminal identification of the portable terminal used by the user via the communication processing unit.
  • a work information transfer instruction unit for transmitting a transfer instruction signal for instructing the portable terminal corresponding to the terminal identification information to transfer the business information to the center device upon receiving the leave signal having the information;
  • a business information receiving unit that receives business information received from the mobile terminal via the communication processing unit, the mobile terminal is operated by a user, a storage unit, a communication processing unit that communicates with the center device, and a user
  • a transfer instruction signal is received from the center device via the communication processing unit, an operation unit for inputting information, a business information processing unit for storing business information created based on the input information in the storage unit, and a communication processing unit.
  • Operations information management system characterized by having an operational information stored in the parts, and operational information transfer unit to be transmitted to the center device via the communication processing unit.
  • the business information transfer unit deletes the business information transmitted to the center device from the storage unit.
  • the center device further includes a work end registration unit for registering the retirement of the user corresponding to the personal identification information when reception of the business information from the mobile terminal via the communication processing unit is completed. It is preferable.
  • the storage unit of the mobile terminal stores the business information encrypted with the encryption key and the encryption key, and the business information transfer unit receives the transfer instruction signal and receives the encrypted business information. It is preferable that the information is transmitted to the center device together with the encryption key, and the business information transfer unit deletes the encryption key from the storage unit when the transmission of the business information to the center device is completed.
  • the mobile terminal when a work end is input from the operation unit, the mobile terminal generates a work leave signal and transmits the work leave signal to the center device via the communication processing unit of the mobile terminal. It is preferable to further have.
  • a center device includes a communication processing unit that communicates with a communication device including a portable terminal, a work leaving signal having personal identification information of the user and terminal identification information of the portable terminal used by the user via the communication processing unit.
  • a business information transfer instruction unit that transmits a transfer instruction signal to the portable terminal corresponding to the terminal identification information to transfer the business information to the center device via the communication processing unit, and the communication processing unit from the portable terminal.
  • a business information receiving unit that receives business information received via the mobile terminal, and an end-of-work registration unit that registers the retirement of the user corresponding to the personal identification information when reception of the business information from the mobile terminal via the communication processing unit is completed. And having.
  • a business information management method executed in a business information management system having a center device and a mobile terminal connected to the center device via a communication line.
  • the center device when the center device receives a leave signal having the personal identification information of the user and the terminal identification information of the mobile terminal used by the user, the center device sends the business information to the mobile terminal corresponding to the terminal identification information.
  • a business information management method executed by a center apparatus that communicates with a communication device including a mobile terminal.
  • a business information management method when receiving a leave signal having the personal identification information of the user and the terminal identification information of the mobile terminal used by the user, the business information is sent to the mobile terminal corresponding to the terminal identification information. And a step of transmitting a transfer instruction signal instructing to transfer to the user, and a step of registering the user's retirement corresponding to the personal identification information when the business information is received from the portable terminal.
  • a business information management program executed by a center device that communicates with a communication device including a mobile terminal when receiving a leave signal having the personal identification information of the user and the terminal identification information of the mobile terminal used by the user, the business information is sent to the mobile terminal corresponding to the terminal identification information.
  • the center apparatus is caused to execute a procedure for transmitting a transfer instruction signal instructing to transfer to the mobile station, and a procedure for registering a user's retirement corresponding to the personal identification information when business information is received from the portable terminal.
  • a communication device is provided.
  • the communication device is different from the first input information, the communication processing unit for communicating with the center device, the first input unit for acquiring the first input information, the storage unit for storing the first input information, and the first input information.
  • the second input unit that acquires the second input information of the type, and the first input information stored in the storage unit is transmitted to the center device via the communication processing unit when a transmission instruction by the user is received.
  • an information processing unit that transmits the second input information to the center device via the communication processing unit when the second input unit acquires the second input information.
  • the first input unit is an operation unit that acquires first input information by a user's operation, and the first input information is business information of a text input by the user's operation.
  • the second input unit is an image input unit that inputs an image or an audio input unit that inputs sound, and the second input information is image or audio information.
  • the storage unit further stores the second input information acquired by the second input unit, and the information processing unit deletes the second input information that has been transmitted to the center device from the storage unit.
  • the transmission instruction is accepted, the second input information remaining in the storage unit together with the first input information is transmitted to the center device via the communication processing unit, and the transmission to the center device is completed. It is preferable to delete the first input information and the second input information from the storage unit.
  • the information processing unit encrypts the first input information acquired by the first input unit so that the communication device can decrypt the second input information acquired by the second input unit. Is preferably encrypted so that it cannot be decrypted.
  • an information management system having a communication device and a center device.
  • an information management system having a communication device and a center device, wherein the communication device communicates with the center device and a first input for obtaining first input information.
  • a storage unit that stores the first input information, a second input unit that acquires second input information different from the first input information, and a storage unit when receiving a transmission instruction by the user Is transmitted to the center device via the communication processing unit, and when the second input unit acquires the second input information, the second input information is sent to the communication processing unit.
  • An information processing unit that transmits to the center device via the center storage unit, a center communication processing unit that communicates with the communication device, and a first received from the communication device via the center communication processing unit. 1 input information or 2nd input information And an information receiving unit to be stored in the data storage unit.
  • a communication processing unit that communicates with the center device, a first input unit that acquires first input information, a storage unit that stores first input information, There is provided an information management method executed by a communication device having a second input unit that acquires second input information different from the first input information.
  • the first input information stored in the storage unit is transmitted to the center device via the communication processing unit, and the second input unit receives the second input information.
  • the second input information is transmitted to the center device via the communication processing unit.
  • a communication processing unit that communicates with the center device, a first input unit that acquires first input information, a storage unit that stores first input information, There is provided an information management program to be executed by a communication device having a second input unit that acquires second input information different from the first input information.
  • the information management program receives a transmission instruction from the user, the information management program transmits the first input information stored in the storage unit to the center device via the communication processing unit, and the second input unit receives the second input information.
  • the communication device is caused to transmit the second input information to the center device via the communication processing unit.
  • the mobile terminal, the center device, the business information management system, the business information management method, and the business information management program according to the present invention reliably transmit the business information created by the mobile terminal during business to the center device at the end of business. There is an effect that can be.
  • the communication device, information management system, information management method, and information management program according to the present invention have an effect that the acquired information can be transmitted to the center device at an appropriate timing.
  • FIG. 1 is a diagram for explaining an operation in which a security guard performs security using the mobile terminal 200.
  • a security guard performs security using a mobile terminal 200 such as a smartphone
  • each security guard uses a PC (Personal Computer) before starting security. 400 or the portable terminal 200 is used to start work.
  • the fact that the guard starts working using the portable terminal 200 is notified to the center device 300 of the monitoring center via the network 500 and registered.
  • the security guard inputs an inspection record to the mobile terminal 200 while inspecting each inspection location according to the security information sent from the center device 300 to the mobile terminal 200.
  • a monitoring image is obtained by photographing the inspection location with a camera built in the portable terminal 200.
  • the guard can transfer the stored business information to the center device 300 by operating the mobile terminal 200.
  • a work leave signal is sent to the center apparatus 300 via the network 500.
  • the center device 300 receives the leave signal, the center device 300 registers the leave of the corresponding guard, and the guard can end the work.
  • the mobile terminal checks whether there is untransferred business information remaining in the mobile terminal. If untransferred business information remains, the mobile terminal does not transmit a leave signal notifying the center device of the end of work. As a result, security guards cannot quit their duties. On the other hand, if untransferred business information does not remain in the mobile terminal, the mobile terminal transmits a leave signal to the center device.
  • the guard Since the center device that has received the leaving signal registers the leaving of the guard, the guard can end the work. Therefore, it is possible to avoid a security problem that untransferred business information is left in the portable terminal after the security guard has finished working. Further, every time each security guard finishes work, the business information is transmitted from the mobile terminal to the center device, so that all business information created by each mobile terminal is reliably collected in the center device.
  • FIG. 2 is a configuration diagram of the security system according to the first embodiment.
  • the security system 1 includes a mobile terminal 2, a center device 3, and a security device 4.
  • the portable terminal 2 may be used in a facility where the security device 4 is installed, or may be used in a place where the security device 4 is not installed.
  • the mobile terminal 2 is connected to the mobile phone network 6 via the base station device 5 or the base station device 8.
  • the cellular phone network 6 is in accordance with a communication system such as W-CDMA (Wideband Code Division Multiple Access), CDMA2000, LTE (Long Term Evolution), WiMAX (Worldwide Interoperability for Microwave Access), or PHS (Personal Handy-phone System).
  • the network is further connected to an IP (Internet Protocol) network 7 such as the Internet via a gateway server (not shown).
  • the center device 3 and the security device 4 are connected to this IP network 7.
  • the center device 3 may be connected to the mobile phone network 6 via the base station device 9.
  • the mobile terminal 2 may be connected to any form of communication network as long as information can be transmitted to and received from the center device 3.
  • the router 11 to which the security device 4 is connected from the access point 10. It may be connected to the IP network 7 via.
  • the mobile terminal 2 and the security device 4 may be connected to different routers.
  • the mobile terminal 2 and the center device 3 may be connected via the same network such as the mobile phone network 6 or the IP network 7.
  • the mobile terminal 2 and the center device 3 are connected through two or more communication routes, it may be determined which route of the communication network is used according to the type of information to be transmitted and received, the state of wireless communication, and the like.
  • the mobile terminal 2 is connected to the mobile phone network 6 via the base station device 5 and transmits / receives information to / from the center device 3 via the IP network 7 connected from the mobile phone network 6 by the gateway server. Is described.
  • the portable terminal 2 is a portable information processing apparatus such as a smartphone, a tablet PC, or a notebook PC that is used when a user performs business.
  • the user notifies the center device 3 of the start and end of work using the mobile terminal 2 and receives information used for security from the center device 3.
  • the user uses the mobile terminal 2 to input inspection records or take a monitoring image to create business information in the mobile terminal 2, and the created business information is transferred from the mobile terminal 2 to the center device 3. Send to.
  • the center device 3 is a monitoring center operated by a security company or the like for monitoring the security device 4, a security headquarters for dispatching security guards, a command headquarters for issuing instructions to the security guards remotely, or a disaster prevention center in a large building. It will be installed in facilities that manage security guards, such as the disaster prevention headquarters.
  • the center device 3 receives the abnormality detection signal from each security device 4 via the IP network 7, the center device 3 notifies the property where the security device 4 that transmitted the abnormality detection signal is installed and the content of the detected abnormality to the notification unit and Notify the monitor through the display device.
  • the monitor of the center device 3 notified of the abnormality contacts the portable terminal 2 carried by the guard, and goes to the property where the guard device 4 in which the abnormality has occurred is installed. Instruct them to take appropriate action.
  • the center apparatus 3 manages the work of the guard who performs security using the portable terminal 2, provides information used for the security to the guard via the portable terminal 2, or creates each of the portable terminals 2. Centralized management of business information.
  • the security device 4 is installed in each property as a monitoring target for monitoring the safety situation, such as a house or a dwelling unit of a condominium, and one or more sensors for detecting an abnormality of each property are connected.
  • the sensor is, for example, a heat detection sensor or smoke detection sensor for detecting a fire, a magnet sensor for detecting opening / closing of the sensor, a magnet sensor for detecting the opening / closing, or a detection range based on a change in the amount of received infrared light. It is an infrared sensor that detects the presence or absence of an intruder or the like.
  • the senor may be an image sensor that detects the presence or absence of an intruder or the like in the imaging range based on a difference signal between the captured image and a normal image stored in advance.
  • the security device 4 notifies the center device 3 via the router 11 and the IP network 7 of an abnormality detection signal indicating that the abnormality has been detected and a signal indicating the identification number of the security device 4. To do.
  • FIG. 3 is a configuration diagram of the mobile terminal 2 according to the present embodiment.
  • the mobile terminal 2 includes a communication processing unit 21, a display unit 22, an operation unit 23, an image acquisition unit 24, a storage unit 25, and a control unit 26.
  • the communication processing unit 21 includes a communication interface circuit for allowing the mobile terminal 2 to perform wireless communication between the mobile station 2 and the base station apparatus 5 through the antenna according to a communication method such as W-CDMA, CDMA2000, or LTE.
  • the communication processing unit 21 sends information received from the center device 3 via the base station device 5 to the control unit 26. Further, the communication processing unit 21 transmits the information received from the control unit 26 to the center device 3 via the base station device 5.
  • the communication processing unit 21 may have a communication interface circuit according to another communication method such as a wireless LAN, WiMAX, or PHS, or may have a plurality of communication interface circuits corresponding to a plurality of communication methods. May be.
  • the display unit 22 includes a display device such as a liquid crystal display or a touch panel display.
  • the display unit 22 displays a screen for instructing processing to be performed by the security guard on the security terminal and a screen for inputting inspection records. Further, the display unit 22 can display an error message when the work cannot be terminated because untransferred business information remains in the mobile terminal 2 when the work is terminated.
  • the operation unit 23 is an operation interface for the user to operate the mobile terminal 2.
  • the operation unit 23 includes an input device such as a numeric keypad or a touch panel, receives various operations from the user, and outputs signals corresponding to these operations to the control unit 26.
  • the user can instruct the processing to be performed by the mobile terminal 2 by operating the operation unit 23, or can input information such as identification information, authentication information, and inspection records.
  • the display unit 22 and the operation unit 23 may be integrated by configuring the display unit 22 with a touch panel display.
  • the image acquisition unit 24 includes an imaging element such as a CCD (Charge-Coupled Device) element or a C-MOS (Complementary Metal-Oxide Semiconductor) element, an optical system component, an A / D (Analog / Digital) converter, an encoder, and the like.
  • a known built-in camera or an external camera can be used.
  • the image information acquired by the image acquisition unit 24 may be either a still image or a moving image.
  • the image acquisition unit 24 is a portable terminal such as JPEG (Joint Photographic Experts Group) or MPEG (Moving Picture Experts Group). It is preferable that image information can be acquired in a format that can be processed by both the center device 3 and the center device 3.
  • the storage unit 25 includes a semiconductor memory such as a ROM (Read Only Memory), a RAM (Random Access Memory), and an EPROM (Erasable Programmable Read Only Memory).
  • the storage unit 25 stores a computer program for controlling the mobile terminal 2, various parameters, and various data, and exchanges such information with the control unit 26.
  • the storage unit 25 may include an auxiliary memory such as a micro SD (Secure Digital) card as necessary.
  • the program may be provided via the communication processing unit 21 or the like and stored in the storage unit 25, or may be stored and provided as a firmware in a semiconductor memory such as a ROM or an EPROM.
  • the storage unit 25 stores, for example, security information and business information.
  • Security information is, for example, a floor plan that describes the location and schedule of security of the terminal user, the placement of monitoring objects such as safes, etc., and an inspection information input form for the user to enter inspection records during security Such information is used by the user to perform security.
  • This check information input form has check items and remarks columns that the user should input during guarding according to the guard schedule of the user.
  • the security information is received from the center device 3 via the communication processing unit 21 and stored in the storage unit 25.
  • the business information is information such as a record of the business performed by the user during the business.
  • the business information includes, for example, inspection information input via the operation unit 23 by the user of the guarded mobile terminal 2 and image information acquired by the image acquisition unit 24.
  • the business information may be encrypted with an encryption key and stored in the storage unit 25.
  • the security information that is read out from the storage unit 25 and displayed on the display unit 22 is displayed using a common key that can be decrypted on the portable terminal 2 because the guards who are guarded add / modify such as inspection information. It is preferable to encrypt.
  • the control unit 26 includes one or more processors and their peripheral circuits, and the processor controls the operation of the mobile terminal 2 by executing a program stored in the semiconductor memory of the storage unit 25.
  • the processor and the semiconductor memory may include an independent integrated circuit, a microprocessor, or an ASIC.
  • control unit 26 includes a work start processing unit 261, a business information processing unit 262, a business information transfer unit 263, and a work end processing unit 264.
  • each of these units is a functional module realized by a program stored in the storage unit 25 and executed by a processor. The operation of each part of the control unit 26 will be described in more detail later in the description of the operation of the mobile terminal 2 and the center device 3.
  • the work start processing unit 261 executes work start processing for notifying the monitoring center of work start using the mobile terminal 2 when the user starts work.
  • the work start processing unit 261 indicates the start of work together with information such as personal identification information, terminal identification information, and authentication information when a command indicating work start is input from the user via the operation unit 23.
  • the signal is sent to the center device 3 via the communication processing unit 21.
  • the work start processing unit 261 receives information such as security information and an encryption key from the center device 3 that has received the work start signal via the communication processing unit 21 and stores the information in the storage unit 25.
  • the business information processing unit 262 performs processing such as creation / updating of business information such as a record related to a business performed by the user during the business and storage in the storage unit 25.
  • the business information processing unit 262 executes a process of creating business information such as inspection information and image information.
  • the business information processing unit 262 creates inspection information based on the inspection record input from the operation unit 23 by the user, and stores the created inspection information as untransferred business information.
  • the business information processing unit 262 acquires image information from the image acquisition unit 24 and stores the acquired image information in the storage unit 25 as untransferred business information.
  • the business information processing unit 262 executes a business information update process.
  • the business information processing unit 262 reads business information such as inspection information stored in the storage unit 25 and changes the business information based on the editing input from the user operation unit 23.
  • the changed business information is stored in the storage unit 25.
  • the business information processing unit 262 converts the business information stored in the storage unit 25 into management information such as business information identification information, flag information for identifying untransferred, a storage area, a storage start position, and a size, for example. They can be managed in association with each other.
  • the business information processing unit 262 may manage the business information stored in the storage unit 25 using other known methods, and part or all of the functions are realized by using existing memory management or file management. May be.
  • the business information transfer unit 263 transfers, for example, business information that has not been transferred and stored in the storage unit 25 to the center device 3 when the user is instructed to transfer business information via the operation unit 23. Execute the transfer process. At this time, the business information transfer unit 263 deletes the business information that has been transmitted from the storage unit 25 by the business information processing unit 262.
  • the work end processing unit 264 performs work end processing when the user ends work.
  • the work end processing unit 264 when a command indicating the end of work is input from the user via the operation unit 23, if the untransferred business information is not stored in the storage unit 25, the user A work leave signal representing the end of work is transmitted to the center device 3 via the communication processing unit 21.
  • the work end processing unit 264 does not transmit the leave signal to the center device 3 when untransferred business information is stored in the storage unit 25.
  • the mobile terminal 2 according to the present invention prevents the user from forgetting to transfer the business information to the center device 3 and prevents the business information from being left on the mobile terminal 2. can do.
  • FIG. 4 is a configuration diagram of the center device 3 according to the present embodiment.
  • the center device 3 includes a communication processing unit 31, an IP communication processing unit 32, a display unit 33, an operation unit 34, a notification unit 35, a storage unit 36, and a control unit 37.
  • a communication processing unit 31 an IP communication processing unit 32, a display unit 33, an operation unit 34, a notification unit 35, a storage unit 36, and a control unit 37.
  • the communication processing unit 31 includes a communication interface circuit for performing wireless communication with the base station device 9 connected to the mobile phone network 6 in the same manner as the communication processing unit 21 of the mobile terminal 2.
  • the communication processing unit 31 sends information received from the mobile terminal 2 via the base station device 9 to the control unit 37.
  • the communication processing unit 31 transmits information received from the control unit 37 to the mobile terminal 2 via the base station device 9.
  • the center apparatus 3 communicates with the mobile terminal 2 via the IP network 7, the communication processing unit 31 may be omitted.
  • the center apparatus 3 demonstrates the example which communicates with the portable terminal 2 via the IP network 7 by the IP communication process part 32.
  • the IP communication processing unit 32 has a communication interface circuit for connecting the center device 3 to the IP network 7.
  • the IP communication processing unit 32 sends information received from the mobile terminal 2 via the IP network 7 to the control unit 37.
  • the IP communication processing unit 32 transmits information received from the control unit 37 to the portable terminal 2 via the IP network 7.
  • the IP communication processing unit 32 sends information such as an abnormality detection signal received from the security device 4 via the IP network 7 to the control unit 37.
  • the display unit 33 is configured by a display device such as a liquid crystal display or a touch panel display, and functions as a notification unit that notifies the monitoring staff of the property where the security device 4 that transmitted the abnormality detection signal is installed, the content of the detected abnormality, and the like. To do.
  • the display unit 33 displays business information such as inspection information and image information received from the mobile terminal 2 via the IP communication processing unit 32.
  • the operation unit 34 is configured by operation devices such as a keyboard and a mouse, and functions as an input device for the monitor to input information to the center device 3. Note that the display unit 33 and the operation unit 34 may be integrated by configuring the display unit 33 with a touch panel display.
  • the notification unit 35 includes a buzzer, a siren, a lamp, and / or a speaker, and notifies the monitoring staff of abnormality detection.
  • the storage unit 36 includes a semiconductor memory such as a ROM and a RAM.
  • the storage unit 36 includes a magnetic storage medium such as a hard disk and / or an optical storage medium such as a CD-ROM (Compact Disc Read Only Memory) and / or DVD (Digital Versatile Disc), and an access device thereof. But you can.
  • the storage unit 36 may include a storage device connected from the communication processing unit 31 or the IP communication processing unit 32 via a communication network such as the mobile phone network 6 or the IP network 7.
  • the storage unit 36 stores a computer program for controlling the center device 3, various parameters, and various data, and exchanges such information with the control unit 37.
  • the program may be provided from a communication network such as the mobile phone network 6 or the IP network 7 via the communication processing unit 31 or the IP communication processing unit 32 and stored in the storage unit 36, such as a CD-ROM and / or a DVD. It may be provided by a computer readable storage medium or firmware.
  • the storage unit 36 stores user information, security information, work management information, business information, and the like.
  • the security information and the business information are the same information as those stored in the storage unit 25 of the mobile terminal 2.
  • User information is information about the user such as personal identification information and authentication information of the user who can use the mobile terminal 2.
  • Work management information is information for managing the attendance and departure of each user.
  • the work management information may include information related to a work place where the user is guarded, a work time, a work time, the mobile terminal 2 to be used, and the like.
  • the control unit 37 has one or more processors and their peripheral circuits. Then, the control unit 37 controls the operation of the center device 3 by executing a program stored in the semiconductor memory of the storage unit 36.
  • the control unit 37 includes a work start registration unit 371, a business information reception unit 372, and a work end registration unit 373.
  • each of these units is a functional module realized by a program executed by a processor included in the storage unit 36. The operation of each unit of the control unit 37 will be described in detail later in the description of the operation of the mobile terminal 2 and the center device 3.
  • the work start registration unit 371 authenticates the user who has started work and registers the user's attendance in the work management information.
  • the work start registration unit 371 also sends security information used by the user for security to the mobile terminal 2 via the IP communication processing unit 32.
  • security information required by the user can be extracted by previously registering the work contents for each user in the user information of the storage unit 36.
  • the work start registration unit 371 may generate an encryption key and send it to the mobile terminal 2 via the IP communication processing unit 32.
  • the business information receiving unit 372 receives the business information received by the IP communication processing unit 32 from the mobile terminal 2.
  • the business information receiving unit 372 may store the received business information in the storage unit 36.
  • the work end registration unit 373 registers the leave of the user who has finished work in the work management information.
  • the security guard When the security guard arrives at the security site, he / she operates the operation unit 23 of the portable terminal 2 to notify the monitoring center of the start of work and obtains necessary information from the monitoring center. For this reason, the guard starts a business information management program for executing a process for managing business information in the mobile terminal 2 according to the present invention.
  • 5 and 6 are flowcharts showing an outline of processing executed by the business information management program in the mobile terminal 2 according to the present embodiment.
  • the control unit 26 executes a process selection process for selecting a process to be executed by the user on the mobile terminal 2 (step S501).
  • the user of the portable terminal 2 selects a desired process by selecting a menu or icon on the process selection screen displayed on the display unit 22 using the operation unit 23, for example.
  • step S503 In order to perform the work start procedure, when the guard selects the work start process using the operation unit 23 in step S501 (Yes in step S502), the control unit 26 performs the work start process by the work start processing unit 261. Start (step S503).
  • FIG. 7 is an operation sequence diagram in the work start process of the mobile terminal 2 according to the present embodiment.
  • the work start processing unit 261 is, for example, a work start input screen for inputting work start information necessary for work start to the display unit 22. Is displayed.
  • the user of the portable terminal 2 inputs work start information necessary for work start such as personal identification information, terminal identification information, and authentication information on the work start input screen using the operation unit 23 (step S701).
  • the terminal identification information may be acquired by the user without inputting the identification information of the portable terminal 2 stored in the storage unit 25, for example, when the portable terminal 2 is manufactured.
  • the work start processing unit 261 sends the work start information acquired from the operation unit 23 to the center apparatus 3 through the communication processing unit 21 together with the work start signal (step S702).
  • the work start registration unit 371 receives the work start signal and the work start information transmitted from the mobile terminal 2 via the IP communication processing unit 32 (step S703). Then, the work start registration unit 371 compares the received personal identification information and authentication information of the user with the personal identification information and authentication information of the user information stored in the storage unit 36 to authenticate the user. This is performed (step S704). When the user is authenticated, the work start registration unit 371 associates the received personal identification information of the user with information such as terminal identification information, and stores it in addition to the work management information in the storage unit 36. Thus, the attendance of the user is registered (step S705).
  • the work start registration unit 371 of the center device 3 extracts the security information regarding the security implemented by the user from the storage unit 36 based on the received personal identification information. Then, the work start registration unit 371 sends the extracted security information and an encryption key such as a public key and a common key to the mobile terminal 2 via the IP communication processing unit 32 (step S706).
  • the work start registration unit 371 stores an encryption key such as a secret key and a common key in the storage unit 36. Note that the public key and public key pair of the public key method, and the encryption key such as the common key may be generated in advance by the control unit 37 of the center device 3.
  • the work start processing unit 261 receives the security information and the encryption key transmitted from the center device 3 via the communication processing unit 21 (step S707), and stores the received security information, the encryption key, and the like. To remember.
  • the security guard When the security guard finishes registering the start of work with the monitoring center, the security guard displays the security information such as a security schedule and a security location map sent from the center device 3 while referring to the mobile terminal 2 and performs security. Go to and start the inspection for each inspection item. Then, the security guard inputs inspection records from the operation unit 23 on the portable terminal 2 and creates inspection information.
  • step S504 when the security guard selects inspection information creation processing using the operation unit 23 in step S501 of FIG. 5 (Yes in step S504), the control unit 26 performs inspection by the business information processing unit 262. Information creation processing is started (step S505).
  • FIG. 8 is an operation sequence diagram in the inspection information creation process of the mobile terminal 2 according to the present embodiment.
  • the business information processing unit 262 displays an inspection information creation screen for creating inspection information on the display unit 22.
  • the business information processing unit 262 may display an inspection information input form stored as security information in the storage unit 36 on the inspection information creation screen.
  • the user can easily input inspection records such as arrival time, departure time, inspection items, inspection results, and the like using the operation unit 23 (for example, for each security location). Step S801).
  • the business information processing unit 262 generates inspection information based on information input by the user received from the operation unit 23 (step S802). When the user finishes inputting the inspection information, the business information processing unit 262 stores the generated inspection information in the storage unit 25 as untransferred business information (step S803). At this time, the business information processing unit 262 may encrypt the inspection information with an encryption key such as a common key and store it in the storage unit 25.
  • the business information processing unit 262 may store the created business information in a specific storage area of the storage unit 25 such as a specific folder.
  • the business information processing unit 262 may store the created business information in the storage unit 25 in association with identification information of a specific format such as a file name with a specific extension.
  • the guard can take a surrounding monitoring image using the built-in camera of the mobile terminal 2 when performing an inspection using the mobile terminal 2.
  • step S506 When the security guard selects an image information creation process using the operation unit 23 in step S501 of FIG. 5 (Yes in step S506) in order to capture a monitoring image, the control unit 26 performs image information by the business information processing unit 262. Creation processing is started (step S507).
  • FIG. 9 is an operation sequence diagram in the image information creation process of the mobile terminal 2 according to the present embodiment.
  • the business information processing unit 262 In the image information creation process of the mobile terminal 2, when an instruction to start capturing an image is input by the user via the operation unit 23 (step S ⁇ b> 901), the business information processing unit 262 An instruction to start shooting is sent to the acquisition unit 24, and acquisition of image information is started (step S902). Then, the business information processing unit 262 stores the image information acquired from the image acquisition unit 24 in the storage unit 25 as needed (step S903). At this time, the business information processing unit 262 may encrypt the acquired image information with an encryption key such as a public key and store the encrypted image information in the storage unit 25.
  • an encryption key such as a public key
  • the business information processing unit 262 When the business information processing unit 262 receives an instruction from the user via the operation unit 23 to end the shooting of the image (step S904), the business information processing unit 262 sends an instruction to end the shooting to the image acquisition unit 24 and ends the acquisition of the image information.
  • the security guard reads and confirms the inspection information already created on the mobile terminal 2 according to the change in the situation of the place where the security is performed, or adds / corrects inspection records to check the business information such as inspection information. Can be updated.
  • step S508 the control unit 26 performs the business information processing by the business information processing unit 262. Update processing is started (step S509).
  • FIG. 10 is an operation sequence diagram in the business information update process of the mobile terminal 2 according to the present embodiment.
  • the business information processing unit 262 displays, for example, a business information selection screen for selecting business information to be updated on the display unit 22. (Step S1001).
  • the business information processing unit 262 reads the selected business information from the storage unit 25 (step S1002).
  • the business information processing unit 262 displays the read business information on the display unit 22 as a business information update screen (step S1003).
  • This business information update screen may be the same screen as the above-described inspection information creation screen (step S801 in FIG. 8).
  • the business information processing unit 262 decrypts the business information encrypted using the common key before being displayed on the display unit 22.
  • the user can edit the business information on the business information update screen using the operation unit 23 (step S1004).
  • the business information processing unit 262 changes the business information read based on the input of editing by the operation unit 23 from the user.
  • the business information processing unit 262 replaces the business information before the change stored in the storage unit 25 with the business information after the change (step). S1005). At this time, the business information processing unit 262 rewrites management information related to storage of business information as necessary. Further, the business information processing unit 262 may encrypt the changed business information with the common key and store the encrypted business information in the storage unit 25.
  • the security guard transfers inspection information created / updated by the mobile terminal 2 during security to the monitoring center, for example, when the security is finished or when moving to a location a little away. Also, the security guard can transfer the image information to the monitoring center after creating the image information.
  • step S5 the control unit 26 performs the business information transfer process by the business information transfer unit 263. Is started (step S511).
  • FIG. 11 is an operation sequence diagram in the business information transfer process of the mobile terminal 2 according to the present embodiment.
  • the business information transfer unit 263 reads untransferred business information from the storage unit 25 and communicates it together with the personal identification information and the terminal identification information.
  • the data is sent to the center device 3 by the processing unit 21 (step S1101).
  • the business information transfer unit 263 may display a business information selection screen on the display unit 22 to allow the user to select business information to be transferred. Further, the business information transfer unit 263 displays a message on the display unit 22 indicating that all business information has been transmitted when the untransferred business information is not stored in the storage unit 25, and displays the business information transfer process. May be terminated.
  • the business information receiving unit 372 receives the business information, personal identification information, and terminal identification information transmitted from the mobile terminal 2 via the IP communication processing unit 32 (step S1102).
  • the business information receiving unit 372 confirms that all the business information has been normally received
  • the business information receiving unit 372 sends a reception completion signal indicating that the reception of the business information has been normally completed to the mobile terminal 2 via the IP communication processing unit 32. (Step S1103).
  • the business information receiving unit 372 of the center device 3 may store the business information received from the mobile terminal 2 in the storage unit 36 in association with the personal identification information and the terminal identification information (step S1104). Then, the business information receiving unit 372 can read the business information stored in the storage unit 36 from the storage unit 36 and display it on the display unit 33 (step S1105). At this time, when the business information stored in the storage unit 36 is encrypted with the public key, the business information reception unit 372 decrypts the read business information with the private key and displays the decrypted business information on the display unit 33.
  • the business information transfer unit 263 receives the reception completion signal from the center device 3 via the communication processing unit 21 (step S 1106), and the business information processing unit 262 receives the business information that has been transmitted from the storage unit 25. It deletes (step S1107).
  • step S1101 if the business information transfer unit 263 cannot transmit the business information in step S1101, for example, when the radio wave condition of the cellular phone network 6 is bad, the message indicating that the radio wave condition is bad and cannot be transmitted. Or the like may be displayed on the display unit 22, and the business information transfer process may be terminated. Further, if the reception completion signal is not transmitted from the center apparatus 3 even after a predetermined time has elapsed since the transmission of the business information (step S1101), the business information transfer unit 263 has not completed transmission normally. A message may be displayed on the display unit 22 to re-transfer, and the business information transfer process may be terminated.
  • the security guard causes the mobile terminal 2 to perform work end processing for transmitting to the center device 3 a work leave signal for notifying the end of work.
  • the security guard forgets to transfer the business information to the center device 3 before the end of work, untransferred business information may remain in the mobile terminal 2.
  • the transmission of the operation information to the center device 3 is not completed due to, for example, the radio wave condition of the mobile phone network 6, and the subsequent retransfer operation is performed.
  • the mobile terminal 2 according to the first embodiment prevents the operation of transferring business information from the mobile terminal 2 to the center apparatus 3 from being forgotten by the following work end processing, and the business information is stored in the mobile terminal 2. To prevent it from being left untouched.
  • step S501 in FIG. 5 When the guard finishes work, when the security guard selects work end processing by the operation unit 23 in step S501 in FIG. 5 (Yes in step S512 in FIG. 6), the control unit 26 performs work end processing by the work end processing unit 264. Is started (step S513 in FIG. 6).
  • FIG. 12 is an operation sequence diagram in the work end process of the mobile terminal 2 according to the present embodiment. As shown in FIG. 12, when work end processing is started in the mobile terminal 2, the work end processing unit 264 determines whether untransferred business information is stored in the storage unit 25 (step S1201). .
  • step S1201 If untransferred business information is stored in the storage unit 25 (Yes in step S1201), the work end processing unit 264 displays a message on the display unit 22 indicating that it is not possible to leave because there is untransferred business information. (Step S1202). Then, the work end processing unit 264 outputs a work disapproval signal indicating that the work relocation registration could not be performed to the work area of the storage unit 25 and ends the work end processing (step S1203).
  • the work end processing unit 264 may store the business information in the specific folder or storage area. It can be determined that there is untransferred business information. Further, for example, in the business information creation process, when the business information is stored in the storage unit 25 with a file name having a specific extension or a specific flag, the work end processing unit 264 displays the specific extension. If information with a child file name or flag is stored in the storage unit 25, it may be determined that untransferred business information remains.
  • the work end processing unit 264 sends the leaving signal together with the user's personal identification information and terminal identification information via the communication processing unit 21.
  • the data is sent to the center device 3 (step S1204).
  • the work end processing unit 264 erases information such as security information and encryption keys stored in the storage unit 25. Then, the work end processing unit 264 outputs a work completion signal indicating that the work has been completed to the work area of the storage unit 25 and ends the work end processing (step S1206).
  • the work end registration unit 373 receives the leave signal, personal identification information, and terminal identification information transmitted from the mobile terminal 2 via the IP communication processing unit 32 (step S1207). Then, based on the received personal identification information and terminal identification information, the work end registration unit 373 registers the user's retirement in work management information (step S1208).
  • the control unit 26 determines whether or not the work relocation registration is completed based on the output of the work end processing unit 264 (step S514). ). If the work registration is completed (Yes in step S514), the control unit 26 ends the business information management process. If the retirement registration has not been completed (No in step S514), the control unit 26 returns to the process selection process (step S501) in FIG. Therefore, when untransferred business information is stored in the storage unit 25, the security guard selects the business information transfer process by the operation unit 23 on the process selection screen displayed on the display unit 22 and stores it in the storage unit 25. The business information being processed can be transferred to the center device 3.
  • the mobile terminal is a service that has not been transferred to the mobile terminal when the user performs work registration from the mobile terminal to the monitoring center device at the end of work. It is determined whether or not information remains. If untransferred business information remains in the mobile terminal, the resignation to the center device is not performed. Therefore, the user cannot finish working while untransferred business information remains in the mobile terminal. In addition, since the mobile terminal notifies the user that unregistered work information cannot be registered because untransferred business information remains in the mobile terminal, the user operates the mobile information transfer on the mobile terminal, The business information can be transferred to the center device of the monitoring center. Therefore, each user of each mobile terminal cannot finish working unless all the business information in the mobile terminal is transferred to the center device, so all the business information created on each mobile terminal is Is surely transmitted to the center device before the end of work.
  • the mobile terminal every time the mobile terminal completes transmission of business information to the center device, the mobile terminal deletes the transmitted business information from the storage unit of the mobile terminal. Therefore, if the transmission of the business information in the mobile terminal to the center device is completed before the security guard finishes work, all the business information in the mobile terminal is deleted and left in the mobile terminal Therefore, it is possible to prevent security problems such as unauthorized leaks.
  • the work end processing unit 264 when untransferred business information is stored in the storage unit 25 (Yes in step S1201 in FIG. 12), untransferred
  • the untransferred business information stored in the storage unit 25 may be sent to the center device 3 via the communication processing unit 21.
  • the work end processing unit 264 displays a list of untransferred business information on the display unit 22 before sending the business information to the center device 3, and whether or not to send the business information to the center device 3. You may send it after confirming.
  • the control unit 37 in the center device 3, the control unit 37 generates a public key key pair and a common key, and sends them to the portable terminal 2 via the IP communication processing unit 32 (step S706 in FIG. 7).
  • the control unit 26 of the mobile terminal 2 may generate the common key.
  • the business information transfer unit 263 may send the common key together with the business information encrypted with the common key to the center apparatus 3 via the communication processing unit 21 (step S1101 in FIG. 11). ).
  • the work start processing unit 261 receives an unfilled inspection information input form stored as security information in the storage unit 36 of the center apparatus 3, and the work information processing unit 262 You may memorize
  • the user selects an unfilled inspection information input form in the business information update process (step S1001 in FIG. 10), and inputs necessary items to the unfilled inspection information input form displayed on the display unit 22. can do. Accordingly, all inspection information input forms to be filled in during the security before the security guard finishes work are transmitted from the portable terminal 2 to the center device 3.
  • the business information transfer unit 263 may check whether all items of the inspection information input form to be transferred have been input before transmitting the business information to the center device 3 (step S1101 in FIG. 11). . If there is an uninput item in the inspection information to be transferred, the business information transfer unit 263 may display a message indicating that the inspection information cannot be transmitted because there is an uninput item in the inspection information, and may end the business information transfer process. . Thereby, the guard can input the business information again after inputting information to all items of the inspection information input form without omission.
  • the business information created in the mobile terminal 2 is not limited to inspection information and image information.
  • the inspection information may be, for example, other information created by inputting to the mobile terminal 2 when the user of the mobile terminal 2 reports a damage situation or observation result from the site when a natural disaster or accident occurs.
  • the image information may be information obtained from other devices such as sound, weather observation data, and measured values of harmful substances in the atmosphere. In this case, the image acquisition unit 24 of the mobile terminal 2 is replaced with another device that can acquire the respective information.
  • the security system has been described as an example, but the communication system according to the present invention can also be applied to a system used in the police, the Self-Defense Force, the local government, and the like.
  • the operation in which the security guard performs security using the mobile terminal is the same as the operation in the first embodiment shown in FIG.
  • the center device when the center device according to the second embodiment receives the leave signal from the mobile terminal, the center device receives a transfer instruction signal instructing to transfer untransferred business information stored in the mobile terminal to the center device. Send to the terminal. Then, the center device completes reception of the business information from the portable terminal in response to the transfer instruction signal, and then registers the leave of the guard. When the center device completes the resignation of the security guard, it notifies the mobile terminal that the retirement registration has been completed, and since the notified mobile terminal completes the work end processing, the security guard may complete the work. it can. Thereby, all untransferred business information stored in the mobile terminal is transferred to the center device before the security guard completes the procedure for ending work.
  • FIG. 13 is a configuration diagram of a security system according to the second embodiment.
  • the security system 1 ⁇ / b> B has a mobile terminal 2 ⁇ / b> B instead of the mobile terminal 2 of the security system 1 shown in FIG. 1, and a center device 3 ⁇ / b> B instead of the center device 3.
  • the security system 1B may have the business establishment terminal 12.
  • the office terminal 12 is one of communication devices that communicate with the center apparatus 3B, and may be connected to the IP network 7 via the router 11 or another router, and further connected to the router 11 or another router as an access point. 10 or other access points may be connected.
  • the office terminal 12 may be connected to any form of communication network as long as information can be transmitted and received with the center device 3B.
  • the configuration diagram of the mobile terminal 2B according to the second embodiment is the same as the configuration diagram of the mobile terminal 2 in the first embodiment shown in FIG.
  • the mobile terminal 2 ⁇ / b> B has a control unit 26 ⁇ / b> B instead of the control unit 26.
  • control unit 26B The configuration of the control unit 26B is the same as that of the control unit 26. However, the control unit 26B includes a business information transfer unit 263B and a work end processing unit 264B instead of the business information transfer unit 263 and the work end processing unit 264.
  • the business information transfer unit 263B receives a business information transfer instruction signal from the center device 3B via the communication processing unit 21 in addition to when the user is instructed to transfer business information via the operation unit 23. At this time, business information transfer processing for transferring the untransferred business information stored in the storage unit 25 to the center device 3B is executed.
  • the work end processing unit 264B performs work end processing when the user ends work.
  • the work end processing unit 264 receives a leave signal indicating the end of work of the user via the communication processing unit 21 when a command indicating end of work is input from the user via the operation unit 23. Transmit to device 3B.
  • the work end processing unit 264 receives a business information transfer instruction signal from the center apparatus 3B via the communication processing unit 21, the business information transfer unit 263 stores untransferred business information stored in the storage unit 25.
  • the center device 3B is caused to transmit via the communication processing unit 21.
  • the work end processing unit 264 receives a work registration completion signal from the center device 3B via the communication processing unit 21, the work end processing unit 264 ends the work end processing.
  • FIG. 14 is a configuration diagram of the center device 3B according to the present embodiment.
  • the center device 3 ⁇ / b> B includes each unit included in the center device 3 in the first embodiment illustrated in FIG. 4.
  • the center device 3B includes a control unit 37B instead of the control unit 37.
  • the IP communication processing unit 32 sends information received from the business establishment terminal 12 to the control unit 37 in addition to the information received from the security device 4 via the IP network 7.
  • control unit 37B The configuration of the control unit 37B is the same as that of the control unit 37.
  • control unit 37 ⁇ / b> B has a business information transfer instruction unit 374 ⁇ / b> B in addition to the units included in the center device 3 in the first embodiment shown in FIG. 4.
  • the work start registration unit 371 selects the user who has started work. Authenticate and register user attendance in work management information.
  • the work end registration unit 373 manages work retirement of a user who has finished work when the IP communication processing unit 32 receives a work leave signal from the mobile terminal 2 and also receives a work leave signal from the office terminal 12. Register for information.
  • the business information transfer instruction unit 374B receives the untransferred business information stored in the storage unit 25 in the corresponding mobile terminal 2 when the IP communication processing unit 32 receives the leave signal from the mobile terminal 2 or the office terminal 12.
  • a transfer instruction signal instructing transfer to the center apparatus 3 is transmitted via the IP communication processing unit 32.
  • the office terminal 12 is a general information processing apparatus such as a notebook PC or a desktop PC installed in an office or the like where a security guard starts security.
  • the security guard may perform a work start / end procedure by using the office terminal 12.
  • the business office terminal 12 can notify the center device 3 of the start / end of the security guard from the router 11 via the communication network such as the IP network 7.
  • the establishment terminal 12 includes a communication processing unit, a display unit, an operation unit, a storage unit, a control unit (not shown), and the like similar to a general information processing apparatus. Further, the control unit of the office terminal 12 includes a work start processing unit and / or a work end processing unit (not shown) corresponding to the work start processing unit 261 and / or the work end processing unit 264 of the mobile terminal 2. May be. In addition, operation
  • the operation of the mobile terminal 2B and the center device 3B will be described along the flow of guards.
  • the mobile terminal 2B and the center device 3B operate according to the flowcharts shown in FIGS. 5 to 11 in the same manner as the mobile terminal 2 and the center device 3 of the first embodiment.
  • the center device 3B ensures that all business information created on the mobile terminal 2B is transferred from the mobile terminal 2B to the center device 3B by the following work end registration process, The business information is prevented from being left on the portable terminal 2B after the work is completed.
  • FIG. 15 is an operation sequence diagram in the work end process of the mobile terminal 2B according to the present embodiment.
  • the operation sequence diagram of FIG. 15 is implemented instead of the operation sequence diagram of FIG. 12 in step S513 of FIG.
  • the work end processing unit 264 when work end processing is started in the mobile terminal 2 ⁇ / b> B, the work end processing unit 264 generates and generates a leave signal having the personal identification information of the user and the terminal identification information of the mobile terminal.
  • the leaving signal is sent to the center device 3B via the communication processing unit 21 (step S1501).
  • the business information transfer instruction unit 374B receives the leaving signal transmitted from the mobile terminal 2B via the IP communication processing unit 32 (step S1502), and then the mobile device 2B corresponding to the received terminal identification information. Then, a transfer instruction signal for instructing transfer of untransferred business information to the center apparatus 3B is sent via the IP communication processing unit 32 (step S1503).
  • the work end processing unit 264 receives the transfer instruction signal transmitted from the center device 3B via the communication processing unit 21 (step S1504), and starts the transfer of business information by the business information transfer unit 263. .
  • the business information transfer unit 263 reads untransferred business information from the storage unit 25 and sends it to the center apparatus 3B via the communication processing unit 21 together with the personal identification information and the terminal identification information (step S1505).
  • the business information receiving unit 372 receives the business information, personal identification information, and terminal identification information transmitted from the mobile terminal 2B via the IP communication processing unit 32 (step S1506).
  • the mobile terminal 2B sends a reception completion signal indicating that the reception of the business information has been normally completed via the IP communication processing unit 32. (Step S1507).
  • the business information transfer unit 263 receives the reception completion signal transmitted from the center device 3B via the communication processing unit 21 (step S1508), and stores the business information that has been transmitted by the business information processing unit 262. It deletes from the part 25 (step S1509). Further, the business information transfer unit 263 can erase information such as security information and an encryption key stored in the storage unit 25 (step S1510).
  • the business information receiving unit 372 may store the business information that has been received from the mobile terminal 2B in the storage unit 36 in association with the personal identification information and the terminal identification information (step S1511).
  • the work end registration unit 373 of the center device 3B completes the reception of the business information from the mobile terminal 2B, the work end registration unit 373 leaves the user's work management information corresponding to the personal identification information received from the mobile terminal 2B in step S1502.
  • Registration is performed (step S1512).
  • the work end registration unit 373 can register the user's retirement in the work management information stored in the storage unit 36 by setting a flag indicating whether or not the user has retired as retired.
  • the work end registration unit 373 may register the user's retirement by writing the time acquired from the timer or the like of the center device 3B as work retirement time in the work management information.
  • the work end registration unit 373 sends a retirement registration completion signal indicating that the retirement registration of the user of the mobile terminal 2B is completed to the mobile terminal 2B via the IP communication processing unit 32 (step S1513).
  • the work end processing unit 264 when the work end processing unit 264 receives a work registration completion signal from the center device 3B via the communication processing unit 21 (step S1514), the work end processing unit 264 sends a work completion signal indicating that the work has been completed in the storage unit 25. Output to the work area and end work end processing.
  • step S1505 When the business information transfer unit 263 of the mobile terminal 2B transmits untransferred business information to the center device 3B (step S1505), all business operations are stored if the untransferred business information is not stored in the storage unit 25. A transferred signal indicating that the information has been transferred may be transmitted to the center device 3B via the communication processing unit 21.
  • the work end registration unit 373 of the center device 3B receives this transferred signal from the mobile terminal 2B via the IP communication processing unit 32, the process proceeds to step S1512, and the work management information indicates the retirement of the user of the mobile terminal 2B. May be sent to the portable terminal 2B via the IP communication processing unit 32 (step S1513).
  • the business information transfer unit 263 stores the business information in the specific folder or storage area. If so, it can be determined that there is untransferred business information.
  • the business information transfer unit 263 selects the file name having the specific extension or If information with a flag is stored in the storage unit 25, it may be determined that untransferred business information remains.
  • step S1506 If the work end registration unit 373 of the center device 3B fails to receive all the business information from the mobile terminal 2B normally in step S1506, the work end registration unit 373 is not able to complete the reception of the business information in step S1513.
  • An unregistered signal indicating that the registration has not been completed may be sent to the portable terminal 2B via the IP communication processing unit 32.
  • the work end processing unit 264 of the mobile terminal 2B transmits a reception completion signal from the center apparatus 3B, for example, even if a certain period of time has passed since the untransferred business information is transmitted to the center apparatus 3B (step S1505). If there is no workout registration completion signal, such as when a signal other than the workout registration completion signal is received from the center apparatus 3B via the communication processing unit 21, a work disapproval notifying signal notifying that the work cannot be retired is provided. You may output to the work area of the memory
  • step S514 of FIG. 6 when the work end processing by the work end processing unit 264 is completed, the control unit 26 determines whether or not the work has been completed based on the output of the work end processing unit 264 (step S514). S514). When the retirement is completed (Yes in step S514), the control unit 26 ends the business information management process. If the retirement has not been completed (No in step S514), the control unit 26 returns to the process selection process (step S501) in FIG. Therefore, if the work is not completed, the security guard may store untransferred business information in the storage unit 25.
  • the work end process is selected again by the operation unit 23 on the process selection screen displayed on the display unit 22, and the work can be ended after the untransferred business information is transferred to the center device 3B. .
  • the center device is not stored in the mobile terminal when the user performs work registration from the mobile terminal to the center device of the monitoring center at the end of work.
  • a transfer instruction signal is transmitted to instruct transfer of the transfer business information to the center apparatus.
  • the center device normally receives all the business information transmitted by the mobile terminal in response to the transfer instruction signal, and then registers the departure of the guard. Therefore, all untransferred business information stored in the mobile terminal at the end of work of the security guard is transferred to the center device 3B before the user finishes work.
  • all the business information created on each mobile terminal Is surely transmitted to the center device before the end of work.
  • the security guard notifies the center device 3B of the end of work using the mobile terminal 2B, but the center device 3B uses the office terminal 12 such as a PC instead of the mobile terminal 2B. Can be notified.
  • the office terminal 12 the user inputs an instruction to start work end processing using the operation unit (not shown), so that the work by the work end processing part (not shown) of the office terminal 12 is performed. Termination processing is started.
  • the work end process at the business office terminal 12 corresponds to the work end process of the mobile terminal 2B shown in FIG. 15, and therefore, different points will be mainly described below.
  • the work end processing unit of the establishment terminal 12 acquires the personal identification information of the user and the terminal identification information of the mobile terminal 2B used by the user.
  • the work end processing unit of the office terminal 12 can read out the personal identification information and the terminal identification information from the storage unit.
  • the work end processing unit of the office terminal 12 is used by the user's personal identification information and the user on the display unit (not shown).
  • the terminal identification information input screen of the portable terminal 2B to be displayed may be displayed, and the personal identification information and the terminal identification information input from the operation unit by the user may be received.
  • the work end processing unit of the business establishment terminal 12 generates a leaving signal having the acquired personal identification information and terminal identification information, and the generated workout signal is transmitted via the communication processing unit (not shown) of the business establishment terminal 12.
  • the business information transfer instruction unit 374B receives the leave signal transmitted from the office terminal 12 via the IP communication processing unit 32 (step S1502). Since the processing in steps S1503 to S1512 is performed in the same manner as the work end processing by the mobile terminal 2B, description thereof is omitted.
  • the work relocation registration completion signal indicating that the user's retirement registration of the mobile terminal 2B has been completed is processed by the IP communication process. It transmits to the office terminal 12 via the unit 32 (step S1513).
  • the work end processing unit of the business establishment terminal 12 receives the work registration completion signal from the center device 3B via the communication processing unit (step S1514), the work completion processing signal indicating that the work completion processing has been completed is sent to the business establishment terminal 12. And output to the display unit.
  • the work termination processing unit of the business terminal 12 fails to receive the work registration completion signal, the work termination processing unit outputs a work disapproval impossible signal for notifying that work cannot be performed to the display unit of the business terminal 12 and ends the work termination processing. May be.
  • the work end processing unit of the business office terminal 12 displays a message indicating that the work cannot be retired because the transmission of untransferred business information from the portable terminal 2B to the center device 3B cannot be completed. To display.
  • the work end registration unit 373 of the center device 3B cannot transmit the transfer instruction signal to the mobile terminal 2B in step S1503, the work end registration unit 373 leaves the office because it cannot communicate with the mobile terminal 2B in step S1513.
  • a communication failure signal indicating that registration has not been completed or an unregistered signal for leaving work may be sent to the business establishment terminal 12 via the IP communication processing unit 32.
  • the work end processing unit of the office terminal 12 that has received this incommunicable signal or the unregistered signal for leaving work through the communication processing unit of the office terminal 12 has not completed the registration of the retirement due to the inability to communicate with the mobile terminal 2B.
  • a message indicating this can be displayed on the display unit of the office terminal 12.
  • the security guard can make the portable terminal 2B communicable with the center device 3B by turning on the power of the portable terminal 2B or moving the portable terminal 2B to a place where the radio wave condition is good. it can. And the guard can operate the operation part of the office terminal 12 again, and can perform the procedure of a work end.
  • the security guard even if the security guard performs the procedure for ending work using an information processing device other than the mobile terminal 2B such as the office terminal 12, the information processing device The center device 3B that has received the leave signal from the computer instructs the portable terminal 2B used by the security guard to transfer the untransferred business information to the center device 3B. Therefore, even if the security guard uses the various devices other than the mobile terminal 2B to complete the work end procedure, the business information created by the mobile terminal 2B is surely stored in the center device before the security guard's work is completed. Transferred to 3B.
  • the operation in which the security guard performs the security using the mobile terminal is the same as the operation in the first embodiment shown in FIG.
  • each guard performs an operation to start work using the mobile terminal 200 such as a smartphone before starting security.
  • the portable terminal 200 notifies the center device 300 installed in the monitoring center via the network 500 that the guard starts working.
  • the center device 300 receives the notification from the portable terminal 200, the center device 300 registers the start of work of the corresponding guard.
  • the security officer inputs the inspection result to the portable terminal 200 while inspecting the designated inspection location according to the security information sent from the center device 300.
  • the guard uses the mobile terminal 200 to photograph the inspection location.
  • the portable terminal 200 acquires and stores business information related to the work performed by the guards such as inspection results and image information obtained by photographing the inspection location.
  • the portable terminal 200 transmits the stored business information and image information to the center device 300 according to the operation of the guard.
  • the security guard performs a work end operation using the mobile terminal 2 after the security ends, and the mobile terminal 200 notifies the center apparatus 3 via the network 500 that the security guard ends the work.
  • the center device 300 receives the notification from the mobile terminal 200, the center device 300 registers the end of work of the corresponding guard. Note that the work start and work end operations by the security guard and the notification to the center apparatus 300 may be performed using the PC 400 instead of the mobile terminal 200.
  • the image information acquired by the mobile terminal 200 may include confidential matters such as personal information, it is not preferable to store the image information in the mobile terminal 200 for a long time from the viewpoint of security protection.
  • the on-site guards can directly see the situation on the scene, there is no need to browse the image information recorded as evidence, but the surveillance staff at the surveillance center who cannot directly see the situation on the spot, It is preferable to acquire the image information in real time and confirm the state of the site. Therefore, when acquiring the image information, the portable terminal according to the present invention immediately transmits the acquired image information to the center device, and deletes it when the transmission is completed.
  • the business information acquired by the mobile terminal may be updated or changed on site by a security guard.
  • the mobile terminal transmits the business information to the center device in accordance with a conscious instruction from the guard, and deletes it after the transmission is completed. Thereby, the portable terminal intends to transmit the acquired information to the center apparatus at an appropriate timing according to the type.
  • FIG. 16 is a configuration diagram of a security system according to the third embodiment.
  • the security system 1 ⁇ / b> C includes a mobile terminal 2 ⁇ / b> C, a center device 3 ⁇ / b> C, and a security device 4.
  • the portable terminal 2C may be used in a facility where the security device 4 is installed, or may be used in a place where the security device 4 is not installed.
  • the mobile terminal 2C is connected to the mobile phone network 6 via the base station device 5.
  • the cellular phone network 6 is a network according to a communication method such as W-CDMA, CDMA2000, LTE, WiMAX, or PHS, and is further connected to an IP network 7 such as the Internet via a gateway server (not shown).
  • the center device 3C and the security device 4 are connected to the IP network 7.
  • the wireless LAN can be used in the facility where the security device 4 is installed
  • the portable terminal 2C is connected to the IP network 7 via a wireless LAN access point (not shown) connected to the IP network 7. Also good.
  • the portable terminal 2C is a device similar to the portable terminal 2 of the first embodiment, and is a portable communication device such as a smartphone, a tablet PC, or a notebook PC that is used when a security guard performs business.
  • the portable terminal 2C notifies the center device 3C of the start and end of work in accordance with instructions from the security guard, and receives security information used for security from the center device 3C. Further, the portable terminal 2C acquires the text work information input by the operation of the security guard and the image information obtained by photographing the inspection location, and transmits the acquired work information and image information to the center device 3C.
  • the center device 3C is the same device as the center device 3 of the first embodiment, and is remotely connected to a monitoring center operated by a security company or the like to monitor the security device 4, a security headquarters that dispatches security personnel, and security personnel. It will be installed in facilities that manage security guards, such as the command headquarters for issuing instructions from the disaster prevention headquarters and the disaster prevention headquarters installed in the disaster prevention center in large buildings.
  • the center device 3C is configured by a so-called server, a communication interface for communicating with the security device 4 via the IP network 7, a display device such as a liquid crystal display, an input device such as a keyboard and a mouse, a buzzer, and an LED ( It is equipped with a notification unit composed of Light (Emitting (Diode)).
  • the center device 3C manages work of security guards who perform security using the mobile terminal 2C, provides security information used for security to the mobile terminal 2C, and business information and image information acquired by each mobile terminal 2C. Centralized management. Further, when the center device 3C receives the abnormality detection signal from the security device 4 via the IP network 7, the notifying unit notifies the property where the security device 4 that transmitted the abnormality detection signal is installed and the content of the detected abnormality. And the monitor is notified through the display device. The monitor of the center device 3C notified of the abnormality contacts the portable terminal 2C carried by the security guard, and goes to the property where the security device 4 in which the abnormality has occurred is installed. Instruct them to take appropriate action.
  • the security device 4 is the same device as the security device of the first embodiment.
  • FIG. 17 is an overall operation sequence diagram of the security system 1C according to the present embodiment.
  • the mobile terminal 2C transmits a work attendance signal indicating that the security guard starts work (step S1701).
  • the attendance signal includes a personal ID (Identifier) for identifying a guard using the mobile terminal 2C, authentication information, a terminal ID for identifying the mobile terminal 2C, and the like.
  • the authentication information is, for example, a predetermined password.
  • the terminal ID is, for example, the telephone number of the mobile terminal 2C.
  • the center device 3C receives the attendance signal, the center device 3C authenticates the guard using the portable terminal 2C and registers the start of the guard's work (step S1702).
  • the center device 3C returns an attendance response signal to the portable terminal 2C as a response to the attendance signal (step S1703).
  • the attendance response signal includes whether or not the security guard has been successfully authenticated.
  • the attendance response signal further includes security information related to security performed by the security guard, a public key and a common key for encrypting information acquired by the mobile terminal 2C, and the like. included.
  • the mobile terminal 2C executes a security process.
  • the security process when the mobile terminal 2C acquires specific information, the mobile terminal 2C transmits an information notification signal including the acquired information to the center device 3C (step S1704).
  • the information notification signal includes the acquired information, the personal ID of the security guard, the terminal ID of the portable terminal 2C, and the like.
  • the center device 3C when receiving the information notification signal, stores each information included in the information notification signal (step S1705), and returns an information notification response signal to the portable terminal 2C as a response to the information notification signal (step S1706). ).
  • the portable terminal 2C transmits a leaving signal indicating that the security guard has finished working to the center apparatus 3C (step S1707).
  • the leaving signal includes the personal ID of the guard using the mobile terminal 2C, the terminal ID of the mobile terminal 2C, and the like.
  • the center device 3C registers the end of work of the security guard (step S1708).
  • the center device 3C returns a leaving response signal to the portable terminal 2C as a response to the leaving signal (step S1709), and ends a series of processes.
  • FIG. 18 is a configuration diagram of the mobile terminal 2C according to the present embodiment.
  • the mobile terminal 2C includes a communication processing unit 21, a display unit 22, an operation unit 23, an image input unit 27, a voice input unit 28, a storage unit 25, and a control unit 26C. Have.
  • the communication processing unit 21 has the same configuration as the communication processing unit 21 of the first embodiment.
  • the display unit 22 has the same configuration as the display unit 22 of the first embodiment, displays various information received from the control unit 26, and notifies the security guard.
  • the display unit 22 is informed that a screen for inputting instructions from the guards, inspection results, etc., and that work cannot be terminated because untransferred business information or image information remains in the mobile terminal 2C at the end of work. Error message is displayed.
  • the operation unit 23 has the same configuration as that of the operation unit 23 of the first embodiment, and acquires various instructions, personal ID, authentication information, terminal ID, business information, and the like input by the operation of the guard.
  • the image input unit 27 is a camera that captures an inspection location and inputs an image.
  • the image input unit 27 is a two-dimensional array of photoelectric conversion elements (for example, a CCD sensor, a C ⁇ ) that outputs an electrical signal corresponding to the amount of received light. MOS), an imaging optical system for forming an image of the imaging region on the photoelectric conversion element, and an A / D converter.
  • the image input unit 27 sequentially acquires the image information of the inspection points photographed by the security guard and passes them to the control unit 26C.
  • the image information may be a still image or a moving image.
  • the image input unit 27 has an encoder that encodes image information by an encoding method such as JPEG or MPEG. The encoded image information may be output.
  • the voice input unit 28 is an electric circuit that includes a microphone, an amplifier, an A / D converter, and the like, and converts the voice at the inspection location into a voice signal that is a digital signal and inputs the voice signal.
  • the voice input unit 28 acquires the voice information at the collected inspection location and passes it to the control unit 26C.
  • the storage unit 25 has the same configuration as the storage unit 25 of the first embodiment, and includes security information, common key and public key received from the center device 3C, business information acquired in the security process, image information, audio information, and the like.
  • security information common key and public key received from the center device 3C
  • business information acquired in the security process image information, audio information, and the like.
  • Security information includes, for example, a place and schedule for security guards, a floor plan showing the arrangement of monitored objects such as safes, and an input form for security guards to enter inspection results while guarding.
  • Contains information used to implement The security information is received from the center device 3C via the communication processing unit 21 and stored in the storage unit 25.
  • the business information includes, for example, an inspection result input using the operation unit 23 by a guard who is guarded.
  • the business information is encrypted with the common key and stored in the storage unit 25.
  • the image information and audio information are encrypted with the public key and stored in the storage unit 25.
  • the control unit 26C has the same configuration as that of the control unit 26 of the first embodiment.
  • the business information input by the security guard, the image information acquired by the image input unit 27, the audio information acquired by the audio input unit 28, and the like. Is transmitted to the center apparatus, and each piece of information that has been transmitted to the center apparatus is deleted.
  • the control unit 26C includes a work start processing unit 261C, an information processing unit 262C, and a work end processing unit 264C as functional modules implemented by software operating on the processor. Note that each of these units included in the control unit 26C may be configured by an independent integrated circuit, firmware, microprocessor, or the like. Hereinafter, each unit of the control unit 26C will be described in detail.
  • the work start processing unit 261C receives a work start information input screen for inputting the personal ID of the guard, authentication information, the terminal ID of the portable terminal 2C, etc. Is displayed on the display unit 22.
  • the work start processing unit 261C receives the attendance signal including the received personal ID, authentication information, and terminal ID when the operation unit 23 receives the personal ID of the security guard, the authentication information, and the terminal ID of the portable terminal 2C. 21 to the center device 3C.
  • the terminal ID may be stored in advance in the storage unit 25 when the mobile terminal 2C is manufactured, and the work start processing unit 261C may read and acquire the terminal ID from the storage unit 25.
  • the work start processing unit 261C receives the attendance response signal indicating that the authentication of the guard is successful from the center device 3C that has received the attendance signal via the communication processing unit 21, the security included in the attendance response signal.
  • Information, public key, and common key are stored in the storage unit 25.
  • the information processing unit 262C sends a shooting instruction to the image input unit 27 when the operation unit 23 receives an image shooting instruction from the guard. Then, when the image input unit 27 acquires the image information, the information processing unit 262C encrypts the image information with the public key and temporarily stores the image information in the storage unit 25. When image information is encrypted, the image information before encryption is deleted. The center device 3C does not transmit a secret key for decrypting data encrypted with this public key to the portable terminal 2C. For this reason, the mobile terminal 2C cannot decode the image information, and thereafter cannot view the image information.
  • the information processing unit 262C immediately transmits the encrypted image information stored in the storage unit 25 to the center device 3C via the communication processing unit 21, and the image information that has been transmitted to the center device 3C is completed. Is deleted from the storage unit 25.
  • the information processing unit 262C transmits the image information to the center device 3C when the image input unit 27 acquires the image information.
  • the voice input unit 28 acquires voice information
  • the information processing unit 262C transmits the voice information to the center device 3C in the same manner.
  • the information processing unit 262C causes the display unit 22 to display a business information input screen for inputting business information when the operation unit 23 receives a business information input instruction from a security guard.
  • 19A and 19B are schematic diagrams illustrating an example of a business information input screen.
  • a work information input screen 1900 shown in FIG. 19A is prepared for each inspection area, which is a unit of section for inspection by a guard.
  • a box 1904 is displayed.
  • an “end” button 1905 is displayed on the business information input screen 1900.
  • the information processing unit 262C acquires the business information input on the business information input screen 1900.
  • the “comment” button 1903 is tapped by the security guard
  • a comment input screen 1910 shown in FIG. 19B is displayed.
  • the comment input screen 1910 displays a check box 1911 and an input field 1912 for inputting the reason why the inspection could not be performed, and a “confirm” button 1913 for confirming the input content.
  • the “confirm” button 1913 is tapped by the security guard, the business information input screen 1900 is displayed again.
  • the information processing unit 262C encrypts the acquired business information with a common key and stores the encrypted business information in the storage unit 25.
  • the information processing unit 262C reads and decodes the business information stored in the storage unit 25 when the operation unit 23 receives an instruction to update the business information from the security guard, and edits the security unit using the operation unit 23. The business information is changed based on the input, and the changed business information is encrypted again and stored in the storage unit 25.
  • the information processing unit 262C transmits the encrypted business information stored in the storage unit 25 to the center device 3C via the communication processing unit 21 when the operation unit 23 receives a transmission instruction from the guard.
  • the business information for which transmission to the center device 3C has been completed is deleted from the storage unit 25.
  • the information processing unit 262C determines whether image information or audio information remains in the storage unit 25 when the operation unit 23 receives a transmission instruction from the guard. When there is untransferred image information or audio information that remains without being transmitted to the center apparatus 3C due to a poor communication state or the like, the information processing unit 262C displays the image that remains in the storage unit 25 together with the business information. Information or voice information is transmitted to the center device 3C via the communication processing unit 21. Then, the information processing unit 262C deletes, from the storage unit 25, image information or audio information that has been transmitted to the center device 3C. As a result, when the security guard images the inspection location, the mobile terminal 2C is not transmitted to the center device 3C and the image information or audio information is left in the mobile terminal 2C even if the communication state is poor. It can be prevented from being left.
  • the information processing unit 262C indicates that when transmission of business information, image information, or audio information could not be performed to the center device 3C due to a poor communication state, the information could not be transmitted. A message for prompting retransmission later may be displayed on the display unit 22.
  • the work end processing unit 264C when the operation unit 23 receives a work end instruction from the security guard, if the untransferred business information, image information, and sound information are not stored in the storage unit 25, the work end processing unit 264C 21 to the center device 3C.
  • the work end processing unit 264C receives the leave response signal from the center device 3C via the communication processing unit 21, the security end information, the common key, and the public key acquired from the center device 3C are deleted from the storage unit 25. To do.
  • the work end processing unit 264C does not transmit the leave signal to the center device 3C when untransferred business information, image information, or audio information is stored in the storage unit 25.
  • the mobile terminal 2C is left with the user forgetting to transmit the business information, image information, or audio information to the center device 3C, and the business information, image information, or audio information is left on the mobile terminal 2C. Can be prevented.
  • FIG. 20 is a flowchart showing the operation of the image information acquisition process executed by the information processing unit 262C according to this embodiment.
  • the image information acquisition process shown in FIG. 20 is executed when the operation unit 23 receives an image information acquisition instruction from a security guard in the security process.
  • an example in which the image information is a still image will be described.
  • the information processing unit 262C sends a shooting instruction to the image input unit 27.
  • the information processing unit 262C acquires image information from the image input unit 27 (step S2002), encrypts the acquired image information with a public key (step S2003), and stores the encrypted image information in the storage unit 25. (Step S2004).
  • the information processing unit 262C transmits an information notification signal including the encrypted image information stored in the storage unit 25, the personal ID of the security guard, and the terminal ID of the portable terminal 2C via the communication processing unit 21. (Step S2005).
  • the information processing unit 262C determines that the transmission of the image information to the center device 3C is completed (Yes in step S2006), and the transmission is performed.
  • the completed image information is deleted from the storage unit 25 (step S2007).
  • the information processing unit 262C does not receive the information notification response signal from the center device 3C via the communication processing unit 21 and the predetermined time has elapsed, the transmission of the image information to the center device 3C is not completed. It judges (No of step S2006), and does not delete image information from the memory
  • the information processing unit 262C performs the operation It is determined whether the unit 23 has received an instruction to finish photographing an image by a security guard (step S2009). If the operation unit 23 has not received an instruction to end shooting (No in step S2009), the information processing unit 262C returns the process to step S2001 and repeats the processes in steps S2002 to S2008, while the operation unit 23 When an input of an instruction to end shooting is received (Yes in step S2009), a series of steps is ended.
  • the information processing unit 262C divides the moving image into a predetermined number of frames, and executes the processes of steps S2002 to S2008 for each divided frame. Further, the information processing unit 262C acquires the voice information from the voice input unit 28 and transmits the voice information to the center device 3C in the same manner as the image information.
  • FIG. 21 is a flowchart showing the operation of the business information acquisition process executed by the information processing unit 262C according to this embodiment.
  • the business information acquisition process shown in FIG. 21 is executed when the operation unit 23 receives a business information input instruction from a security guard in the security process.
  • the information processing unit 262C displays a business information input screen on the display unit 22 (step S2101).
  • the information processing unit 262C acquires the business information input by the guard from the operation unit 23 (step S2102)
  • the information processing unit 262C encrypts the acquired business information with a common key (step S2103), and stores the encrypted business information. (Step S2104), and a series of steps is completed.
  • FIG. 22 is a flowchart showing the operation of the business information update process executed by the information processing unit 262C according to this embodiment.
  • the security information update process shown in FIG. 22 in the security process, for example, in response to a change in the situation of a place where the security guard performs security, the business information already created on the portable terminal 2C is read and confirmed, or the inspection result is displayed. In order to add / modify, it is executed when the operation unit 23 receives a business information update instruction from a security guard.
  • the information processing unit 262C reads the business information to be updated designated in the business information update instruction from the storage unit 25 (step S2201), and decrypts it with the common key (step S2202).
  • the information processing unit 262C displays a business information input screen on which the decrypted business information is displayed on the display unit 22 (step S2203).
  • the information processing unit 262C obtains the updated business information using the operation unit 23 by the security guard (step S2204), the updated business information is encrypted again with the common key (step S2205), and the encrypted business information is obtained. Is stored in the storage unit 25 (step S2206), and the series of steps is terminated.
  • FIG. 23 is a flowchart showing the operation of the business information transmission process executed by the information processing unit 262C according to the present embodiment.
  • the operation unit 23 has received a business information transmission instruction from the security guard. When executed.
  • the information processing unit 262C reads the business information stored in the storage unit 25 when the operation unit 23 receives a business information transmission instruction from the security guard (step S2301). Next, the information processing unit 262C determines whether or not untransmitted image information or audio information remains in the storage unit 25 (step S2302). When there is image information or audio information that remains without being transmitted to the center device 3C in the storage unit 25 (Yes in step S2302), the information processing unit 262C reads the image information or audio information (step S2303). Next, the information processing unit 262C includes information including each piece of read information (business information and image information or sound information when image information or sound information is present), a personal ID of the security guard, and a terminal ID of the portable terminal 2C.
  • a notification signal is transmitted to the center device 3C via the communication processing unit 21 (step S2304).
  • the information processing unit 262C waits until an information notification response signal is received from the center apparatus 3C via the communication processing unit 21 (No in step S2305).
  • the transmission is performed.
  • Each completed information is deleted from the memory
  • a predetermined time has elapsed without receiving the information notification response signal from the center apparatus 3C, it is determined that the transmission has not been completed, and the process is terminated without deleting each piece of information.
  • FIG. 24 is a flowchart showing the operation of work end processing executed by the work end processing unit 264C according to the present embodiment.
  • the work end process shown in FIG. 24 is executed when the guard finishes all the guards and the operation unit 23 receives the work end instruction from the guards.
  • the work end processing unit 264C determines whether untransferred business information, image information, or audio information is stored in the storage unit 25 when the operation unit 23 receives a work end instruction from the security guard (step S2401). ).
  • the work end processing unit 264C leaves work because there is untransferred business information, image information, or audio information when untransferred business information, image information, or audio information is stored in the storage unit 25 (Yes in step S2401).
  • a message indicating that it cannot be displayed is displayed on the display unit 22 (step S2402), and the series of steps is terminated.
  • the work end processing unit 264C sends the leave signal to the center device 3C via the communication processing unit 21. (Step S2403). Thereafter, when the work end processing unit 264C receives the leave response signal from the center device 3C via the communication processing unit 21 (Yes in step S2404), the security end information, the common key, and the public key are deleted from the storage unit 25 (step S2404). S2405), a series of steps is finished.
  • FIG. 25 is a configuration diagram of the center device 3C according to the third embodiment.
  • the center device 3C includes a center communication processing unit 32C, a center display unit 33C, a center operation unit 34C, a notification unit 35C, a center storage unit 36C, and a center control unit 37C.
  • the center communication processing unit 32C has the same configuration as the IP communication processing unit 32 of the first embodiment.
  • the center display unit 33C has the same configuration as the display unit 33 of the first embodiment, and displays business information, image information, and the like received from the mobile terminal 2C.
  • the center operation unit 34C has the same configuration as the operation unit 34 of the first embodiment.
  • the notification unit 35C has the same configuration as the notification unit 35 of the first embodiment.
  • the center storage unit 36C has the same configuration as the storage unit 36 of the first embodiment.
  • the center storage unit 36C stores user information, work management information, security information transmitted to the portable terminal 2C, a common key, a public key and its secret key, business information received from the portable terminal 2C, image information, audio information, and the like.
  • the security information, common key, public key, business information, image information, and audio information are the same information as those stored in the storage unit 25 of the portable terminal 2C.
  • the user information is information about the user such as a personal ID of a security guard who can use the mobile terminal 2C, authentication information, and the like.
  • the work management information is information for managing the start and end of work of the security guard, and is stored in association with the personal ID of the security guard.
  • the work management information includes information such as a work place where the guards are guarded, a work time, a work time, and a device ID of the mobile terminal 2C to be used.
  • the center control unit 37C has the same configuration as the control unit 37 of the first embodiment.
  • the center control unit 37C manages the business information, image information, and audio information received from the mobile terminal 2C, and manages the attendance and leaving of the guard using the mobile terminal 2C.
  • the center control unit 37C includes a work start registration unit 371C, an information reception unit 372C, and a work end registration unit 373C as functional modules implemented by software operating on the processor. Note that these units included in the center control unit 37C may be configured by independent integrated circuits, firmware, a microprocessor, and the like. Hereinafter, each unit of the center control unit 37C will be described in detail.
  • the work start registration unit 371C When the work start registration unit 371C receives the attendance signal from the portable terminal 2C via the center communication processing unit 32C, the personal ID and the authentication information included in the received attendance signal and the user information stored in the center storage unit 36C. The personal ID and the authentication information are verified, and the security guard who has started work is authenticated.
  • the work start registration unit 371C adds the personal ID and terminal ID included in the received attendance signal to the work management information in the center storage unit 36C when the authentication is successful, thereby indicating the work start of the security guard as work management information. Register with. Furthermore, the work start registration unit 371C generates a public key / private key pair and a common key, and stores them in the center storage unit 36C.
  • the work start registration unit 371C reads out security information related to security performed by the security guard from the center storage unit 36C based on the personal ID included in the received attendance signal. For example, the security information required by the user can be extracted by previously registering the work contents for each user in the user information of the center storage unit 36C. Then, the work start registration unit 371C transmits an attendance response signal including the fact that the security guard has been successfully authenticated, the generated public key and common key, and the security information to the portable terminal 2C via the center communication processing unit 32C. To do. On the other hand, when the authentication of the security guard fails, the work start registration unit 371C transmits a work attendance response signal including the failure of the security guard authentication to the portable terminal 2C via the center communication processing unit 32C.
  • the information receiving unit 372C receives the information notification signal from the portable terminal 2C via the center communication processing unit 32C
  • the business information, image information, or audio information included in the received information notification signal is stored in the center storage unit 36C.
  • the decryption is performed using the common key or the secret key, and the information is stored in the center storage unit 36C in association with the personal ID and the terminal ID included in the information notification signal.
  • the information reception unit 372C transmits an information notification response signal to the mobile terminal 2C via the center communication processing unit 32C.
  • the center operation unit 34C receives a display instruction from the monitoring center monitor
  • the information reception unit 372C reads the business information or image information stored in the center storage unit 36C and displays it on the center display unit 33C.
  • the work end registration unit 373C When the work end registration unit 373C receives the leave signal from the mobile terminal 2C via the center communication processing unit 32C, the work end of the security guard who has finished work based on the personal ID and the terminal ID included in the received work leave signal Is registered in the work management information, and a work response signal is transmitted to the portable terminal 2C via the center communication processing unit 32C.
  • the mobile terminal when the mobile terminal according to the third embodiment acquires image information or audio information, the mobile terminal immediately transmits the acquired image information or audio information to the center device, while being input by a guard.
  • the business information is not transmitted immediately, but is transmitted to the center device in accordance with instructions from the security guard.
  • the mobile terminal may be updated or changed on the spot by the security staff while immediately transmitting image information or audio information required in real time by the surveillance staff at the monitoring center who cannot directly see the situation at the scene. Since certain business information is transmitted in accordance with instructions from the security guard, the acquired information can be transmitted to the center device at an appropriate timing.
  • the mobile terminal deletes the transmitted business information, image information, or audio information from the storage unit of the mobile terminal. Therefore, business information, image information, or audio information is never left in the portable terminal, and security problems such as unauthorized leakage can be prevented.
  • the information that is immediately transmitted to the center device upon acquisition is not limited to image information and audio information, and may be any information as long as the information is different from the information transmitted in accordance with instructions from the security guard.
  • the information processing unit processes information acquired from other devices, such as weather observation data and measured values of harmful substances in the atmosphere, by the communication processing unit or an unillustrated input unit in the same manner as image information or audio information. When these pieces of information are acquired, the acquired information may be immediately transmitted to the center device and deleted when transmission is completed.
  • the information to be transmitted immediately and the information to be transmitted in accordance with instructions from the security guard are not fixedly determined, but may be set in advance by the security staff using the operation unit.
  • an input device to which information to be transmitted immediately is input and an input device to which information to be transmitted is input in accordance with instructions from the guard are set by the guard using the operation unit and stored in the storage unit.
  • the information processing unit acquires information from each input device, the information processing unit transmits the information to the center device according to the setting stored in the storage unit.
  • the guard can flexibly determine the information to be transmitted immediately and the information to be transmitted at the timing instructed by the guard.
  • the information processing unit may immediately transmit the information determined to be transmitted immediately to the center apparatus only when the information is acquired at a preset time.
  • the time for performing immediate transmission is set by the guard using the operation unit and stored in the storage unit.
  • the information processing unit determines whether or not the current time is within the set time. Only when the current time is within the set time, the information processing unit immediately transmits the acquired information to the center device, and when the current time is not within the set time, the acquired information is When the transmission is instructed by the security guard, it is transmitted to the center device.
  • the mobile terminal can immediately transmit only the image information captured while the guard is working, and can transmit the image information captured outside the working time at a timing instructed by the guard.
  • the information processing unit may immediately transmit the information determined to be transmitted immediately to the center apparatus only when the information is acquired at a preset location.
  • the range of the place where immediate transmission is performed is set by the guard using the operation unit and stored in the storage unit.
  • the portable terminal has a position measuring unit that measures the current position of the portable terminal using GPS (Global Positioning System) or the like, and the information processing unit is measured by the position measuring unit when acquiring information from each input device. It is determined whether the current position is within the set range.
  • the information processing unit immediately transmits the acquired information to the center device only when the current position is within the set range.
  • the information processing unit When the current position is not within the set range, the information processing unit When the transmission is instructed by a member, it is transmitted to the center device.
  • the mobile terminal can immediately transmit only the image information captured at the inspection location, and can transmit the image information captured at a location other than the inspection location at the timing instructed by the security guard.
  • the work end processing unit receives untransferred business information, image information, or audio information when untransferred business information, image information, or audio information remains when an instruction to end work is received from a security guard.
  • the work end processing unit displays a list of untransferred business information, image information, or audio information on the display unit before sending the business information, image information, or audio information to the center device, and displays the list of security information to the security guard. You may confirm whether you may transmit to.
  • the security system has been described as an example.
  • the information management system according to the present invention can also be applied to a system used in the police, the Self-Defense Force, the local government, and the like.

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Abstract

The invention provides a mobile terminal, a work information management system, a work information management method and a work information management program with which it is possible for work information created using a mobile terminal during the course of the work to be sent reliably to a center device when each item of work has been completed. The mobile terminal is configured in such a way as to comprise: a storage unit; a communication processing unit which communicates with the center device; an operation unit which a user operates to input information; a work information processing unit which stores, in the storage unit, work information created on the basis of the input information; a work information transfer unit which sends the work information to the center device by way of the communication processing unit when a transfer instruction has been input from the operation unit; and a duty-completion processing unit which, when a duty-completion is input from the operation unit, does not send an off-duty signal, indicating that the user is completing his or her duties, if work information that has not been transferred is stored in the storage unit, and sends an off-duty signal to the center device by way of the communication processing unit if work information that has not been transferred is not stored in the storage unit.

Description

携帯端末、業務情報管理システム、業務情報管理方法、業務情報管理プログラム、通信装置、情報管理システム、情報管理方法及び情報管理プログラムMobile terminal, business information management system, business information management method, business information management program, communication device, information management system, information management method, and information management program
 本発明は、携帯端末、携帯端末と携帯端末に通信回線で接続されたセンタ装置とを備える業務情報管理システム、業務情報管理方法および業務情報管理プログラムと、通信装置、通信装置およびセンタ装置を有する情報管理システム、情報管理方法並びに情報管理プログラムに関する。 The present invention includes a business information management system, a business information management method, a business information management program, a communication device, a communication device, and a center device, each including a mobile terminal, a mobile terminal, and a center device connected to the mobile terminal via a communication line. The present invention relates to an information management system, an information management method, and an information management program.
 従来、オフィスビル、マンション、戸建住宅などの建物において、各種センサや監視カメラを設置して建物の安全状況を監視する警備システムが利用されている。このような警備システムを利用した警備サービスにおいて、近年のスマートフォンやタブレット端末といった携帯端末の普及に伴い、これらの携帯端末が利用されるようになった。例えば、警備システムにおいて何らかの異常を検知した場所の確認や巡回を行うとき、警備員は、携帯端末を利用することによって、固定の監視カメラでは撮影できない場所を撮影したり、点検した結果を即座に携帯端末に入力したりして、点検記録や監視画像などの業務情報を現場において携帯端末上で随時作成することができる。ただし、監視画像などの情報には顧客の個人情報や機密事項が含まれる場合が多いので、これらの監視情報を携帯端末に残したままにしておくと、個人情報や機密情報の不正流出などのセキュリティ上の危険が高まる。 Conventionally, in buildings such as office buildings, condominiums, and detached houses, security systems that install various sensors and monitoring cameras to monitor the safety status of the buildings have been used. In the security service using such a security system, these mobile terminals have come to be used with the spread of mobile terminals such as smartphones and tablet terminals in recent years. For example, when checking or patroling a place where any abnormality is detected in the security system, the security guard can use the mobile terminal to take a picture of a place that cannot be taken with a fixed surveillance camera, or immediately check the result of the inspection. Business information such as inspection records and monitoring images can be created on the portable terminal at any time by inputting it to the portable terminal. However, since information such as monitoring images often contains customer personal information and confidential matters, leaving such monitoring information on a mobile device can lead to unauthorized disclosure of personal information and confidential information. Increased security risk.
 特許文献1には、デジタルカメラで撮影した画像データの秘匿性を確保するため、撮影によって得られた画像データを暗号鍵で暗号化して記憶し、暗号化した画像データを外部装置に伝送した後、縮小画像を記憶装置から削除することが開示されている。 In Patent Document 1, in order to ensure the secrecy of image data captured with a digital camera, the image data obtained by capturing is encrypted and stored with an encryption key, and the encrypted image data is transmitted to an external device. It is disclosed that a reduced image is deleted from a storage device.
特開2004-120301号公報JP 2004-120301 A
 例えば、当番業務などで複数の利用者が交替で同一の携帯端末を使用する場合、次の利用者に交替する前に、各自が携帯端末内に記憶した業務情報をセンタに送ることによって、効率良く業務情報をセンタに集約させることが好ましい。しかしながら、特許文献1では、画像データの伝送指示は利用者によるボタンの押圧などの手動操作によって行われるので、操作忘れなどにより機密性の高い情報が端末内に残ったまま放置されてしまう危険がある。業務情報は、業務の進行に応じて利用者に読み出されたり更新されたりする可能性があるため、業務中に自動送信あるいは自動消去することも難しい。 For example, when multiple users are using the same mobile terminal in turn, etc., the business information stored in the mobile terminal can be sent to the center before switching to the next user. It is preferable to gather business information in the center well. However, in Japanese Patent Application Laid-Open No. 2004-228561, since the transmission instruction of image data is performed by a manual operation such as pressing a button by the user, there is a risk that highly confidential information may be left in the terminal due to forgetting the operation or the like. is there. Since the business information may be read or updated by the user as the business progresses, it is difficult to automatically transmit or delete the business information during the business.
 特許文献1に開示された撮像装置は、使用者による伝送指示に従って、暗号化した画像データを外部装置に伝送するとともに、記憶装置から削除することができる。上記した警備システムでは、監視センタにいる監視員が現場の様子を確認できるように、現場の警備員が携帯する装置で撮影した画像は監視センタに配置されたセンタ装置に即時に送信されることが望まれる。しかしながら、警備員による指示に従って各情報を送信する場合、警備員の操作忘れ等によって、各情報はセンタ装置に送信されずに装置内に残ってしまう可能性がある。
 例えば、警備員が携帯する装置が情報を取得したときに、取得した情報を自動的にセンタ装置に送信することにより、警備員の操作忘れによって各情報が送信されないことを防止できる。しかしながら、装置が取得する情報には、現場で更新又は変更する必要がある点検結果等の情報も含まれ、このような情報が自動送信されると、どの時点での情報が送信されたかを現場の警備員が把握できなくなったり、変更途中の情報が送信されるおそれがある。さらに、送信された情報が削除されることにより、現場の警備員が閲覧できなくなるという問題もある。
The imaging device disclosed in Patent Literature 1 can transmit encrypted image data to an external device and delete it from a storage device in accordance with a transmission instruction from a user. In the security system described above, images taken by the equipment carried by the security staff at the site must be immediately transmitted to the center device located at the monitoring center so that the monitoring staff at the monitoring center can confirm the situation at the site. Is desired. However, when each piece of information is transmitted in accordance with instructions from the security guard, each piece of information may remain in the apparatus without being sent to the center apparatus due to a forgotten operation by the guard.
For example, when a device carried by a security guard acquires information, the acquired information is automatically transmitted to the center device, so that it is possible to prevent each information from being transmitted due to forgotten operation of the security guard. However, the information acquired by the device includes information such as inspection results that need to be updated or changed at the site. When such information is automatically transmitted, the point in time at which the information was transmitted is May not be able to grasp or information in the middle of change may be transmitted. Furthermore, there is also a problem that the on-site guards cannot browse by deleting the transmitted information.
 本発明の目的は、業務中に携帯端末で作成された業務情報を、業務終了ごとに確実にセンタ装置に送信することができる携帯端末、センタ装置、業務情報管理システム、業務情報管理方法および業務情報管理プログラムを提供することである。 An object of the present invention is to provide a mobile terminal, a center device, a business information management system, a business information management method, and a business capable of reliably transmitting business information created by the mobile terminal during business to the center device at the end of the business. To provide an information management program.
 また、本発明の目的は、取得した情報を適切なタイミングでセンタ装置に送信することができる通信装置、情報管理システム、情報管理方法及び情報管理プログラムを提供することである。 Also, an object of the present invention is to provide a communication device, an information management system, an information management method, and an information management program that can transmit acquired information to a center device at an appropriate timing.
 かかる課題を解決するための本発明の一つの実施形態によれば、携帯端末が提供される。かかる携帯端末は、記憶部と、センタ装置と通信を行う通信処理部と、利用者が操作して情報を入力する操作部と、入力された情報に基づき作成された業務情報を記憶部に記憶する業務情報処理部と、操作部から転送指示が入力されると、業務情報を通信処理部を介してセンタ装置に送信する業務情報転送部と、操作部から勤務終了が入力されたとき、記憶部に未転送の業務情報が記憶されている場合、利用者が勤務を終了することを表す退勤信号を送信せず、記憶部に未転送の業務情報が記憶されていない場合、センタ装置に退勤信号を通信処理部を介して送信する勤務終了処理部と、を有する。 According to one embodiment of the present invention for solving this problem, a mobile terminal is provided. Such a portable terminal stores a storage unit, a communication processing unit that communicates with the center device, an operation unit that is operated by a user to input information, and business information created based on the input information in the storage unit. When a transfer instruction is input from the operation information processing unit and the operation unit, the operation information transfer unit that transmits the operation information to the center device via the communication processing unit, and the end of work from the operation unit are stored. If untransferred business information is stored in the department, the user will not send a leave signal indicating that work will end, and if no untransferred business information is stored in the storage section, he / she will leave the center. A work end processing unit for transmitting a signal via the communication processing unit.
 かかる携帯端末において、業務情報転送部は、センタ装置への送信が完了した業務情報を記憶部から削除することが好ましい。 In such a portable terminal, the business information transfer unit preferably deletes the business information that has been transmitted to the center device from the storage unit.
 記憶部は、前記作成された業務情報を暗号鍵で暗号化した業務情報と該暗号鍵とを記憶し、業務情報転送部は、暗号化された業務情報を暗号鍵と共にセンタ装置に送信し、勤務終了処理部は、センタ装置に退勤信号を送信すると、暗号鍵を記憶部から削除することが好ましい。 The storage unit stores the business information obtained by encrypting the created business information with an encryption key and the encryption key, and the business information transfer unit transmits the encrypted business information together with the encryption key to the center device, The work end processing unit preferably deletes the encryption key from the storage unit when transmitting the leave signal to the center device.
 かかる携帯端末において、表示部をさらに有し、勤務終了処理部は、操作部から勤務終了が入力されたとき、記憶部に未転送の業務情報が記憶されている場合、利用者に未転送の業務情報が記憶されていることを示すメッセージを表示部に表示させることが好ましい。 In such a portable terminal, it further includes a display unit, and when the work end is input from the operation unit, the work end processing unit is not transferred to the user when untransferred business information is stored in the storage unit. It is preferable to display a message indicating that the business information is stored on the display unit.
 かかる携帯端末において、勤務終了処理部は、操作部から勤務終了が入力されたとき、記憶部に未転送の業務情報が記憶されている場合、未転送の業務情報をセンタ装置に送信し、センタ装置に退勤信号を通信処理部を介して送信することが好ましい。 In such a portable terminal, when the work end is input from the operation unit, the work end processing unit transmits the untransferred business information to the center device when the untransferred business information is stored in the storage unit. It is preferable to transmit the leaving signal to the apparatus via the communication processing unit.
 本発明の他の実施形態によれば、携帯端末と、該携帯端末に通信回線で接続されたセンタ装置と、を有する業務情報管理システムが提供される。かかる業務情報管理システムにおいて、携帯端末は、記憶部と、センタ装置と通信を行う通信処理部と、利用者が操作して情報を入力する操作部と、入力された情報に基づき作成された業務情報を記憶部に記憶する業務情報処理部と、操作部から転送指示が入力されると、業務情報を通信処理部を介してセンタ装置に送信する業務情報転送部と、操作部から勤務終了が入力されたとき、記憶部に未転送の業務情報が記憶されている場合、利用者が勤務を終了することを表す退勤信号を送信せず、記憶部に未転送の業務情報が記憶されていない場合、センタ装置に退勤信号を通信処理部を介して送信する勤務終了処理部と、を有し、センタ装置は、記憶部と、携帯端末と通信を行う通信処理部と、携帯端末から通信処理部によって受信した業務情報を記憶部に記憶する業務情報受信部と、通信処理部が退勤信号を受信すると、携帯端末の利用者の退勤を登録する勤務終了登録部と、を有する。 According to another embodiment of the present invention, a business information management system having a mobile terminal and a center device connected to the mobile terminal via a communication line is provided. In such a business information management system, the mobile terminal includes a storage unit, a communication processing unit that communicates with the center device, an operation unit that is operated by a user and inputs information, and a business that is created based on the input information When a transfer instruction is input from the operation information processing unit that stores information in the storage unit and the operation unit, the operation information transfer unit that transmits the operation information to the center device via the communication processing unit, and the end of work from the operation unit When untransferred business information is stored in the storage unit when it is input, the user does not send a work leave signal indicating that he / she has finished working, and the untransferred business information is not stored in the storage unit A work end processing unit that transmits a work signal to the center device via the communication processing unit, and the center device performs communication processing from the storage unit, a communication processing unit that communicates with the mobile terminal, and the mobile terminal. Work received by the department Having a business information receiving unit for storing broadcast in the storage unit, the communication processing unit receives a clock-out signal, and a work completion registration unit for registering a clock-out of the user of the portable terminal.
 本発明の他の実施形態によれば、記憶部と、センタ装置と通信を行う通信処理部と、利用者が操作して情報を入力する操作部と、を有する携帯端末によって実行される業務情報管理方法が提供される。かかる業務情報管理方法において、入力された情報に基づき作成された業務情報を記憶部に記憶するステップと、操作部から転送指示が入力されると、業務情報を通信処理部を介してセンタ装置に送信するステップと、操作部から勤務終了が入力されたとき、記憶部に未転送の業務情報が記憶されている場合、利用者が勤務を終了することを表す退勤信号を送信せず、記憶部に未転送の業務情報が記憶されていない場合、センタ装置に退勤信号を通信処理部を介して送信するステップと、を有する。 According to another embodiment of the present invention, business information executed by a mobile terminal having a storage unit, a communication processing unit that communicates with the center device, and an operation unit that is operated by a user to input information. A management method is provided. In the business information management method, the business information created based on the input information is stored in the storage unit, and when a transfer instruction is input from the operation unit, the business information is transmitted to the center device via the communication processing unit. When the end of work is input from the operation unit and the step of transmitting, if the untransferred business information is stored in the storage unit, the storage unit does not transmit the retirement signal indicating that the user ends the work. And when the untransferred business information is not stored, the step of transmitting the leave signal to the center device via the communication processing unit is included.
 本発明の他の実施形態によれば、携帯端末と、該携帯端末に通信回線で接続されたセンタ装置と、を有する業務情報管理システムにおいて実行される業務情報管理方法が提供される。かかる業務情報管理方法において、携帯端末は、記憶部と、センタ装置と通信を行う通信処理部と、利用者が操作して情報を入力する操作部と、を有し、センタ装置は、記憶部と、携帯端末と通信を行う通信処理部と、を有し、この方法は、携帯端末が、入力された情報に基づき作成された業務情報を記憶部に記憶するステップと、操作部から転送指示が入力されると、業務情報を通信処理部を介してセンタ装置に送信するステップと、操作部から勤務終了が入力されたとき、記憶部に未転送の業務情報が記憶されている場合、利用者が勤務を終了することを表す退勤信号を送信せず、記憶部に未転送の業務情報が記憶されていない場合、センタ装置に退勤信号を通信処理部を介して送信するステップと、センタ装置が、携帯端末から通信処理部によって受信した業務情報を記憶部に記憶するステップと、通信処理部が退勤信号を受信すると、携帯端末の利用者の退勤を登録するステップと、を有する。 According to another embodiment of the present invention, there is provided a business information management method executed in a business information management system having a mobile terminal and a center device connected to the mobile terminal via a communication line. In this business information management method, the mobile terminal includes a storage unit, a communication processing unit that communicates with the center device, and an operation unit that is operated by a user to input information. And a communication processing unit that communicates with the mobile terminal. The method includes a step in which the mobile terminal stores business information created based on input information in the storage unit, and a transfer instruction from the operation unit. Is input when the work information is stored in the storage unit when the work end is input from the operation unit and the step of transmitting the business information to the center device through the communication processing unit. Transmitting a work signal to the center device via the communication processing unit when the work information that is not transferred to the storage unit is not stored in the storage unit without transmitting the work signal indicating that the person has finished working; However, the Has a step of storing business information received by parts in the storage unit, the communication processing unit receives a clock-out signal, and registering the work ending of the user of the portable terminal.
 本発明の他の実施形態によれば、制御部と、記憶部と、センタ装置と通信を行う通信処理部と、利用者が操作して情報を入力する操作部と、を有する携帯端末において実行される業務情報管理プログラムが提供される。かかる業務情報管理プログラムは、入力された情報に基づき作成された業務情報を記憶部に記憶する手順と、操作部から転送指示が入力されると、業務情報を通信処理部を介してセンタ装置に送信する手順と、操作部から勤務終了が入力されたとき、記憶部に未転送の業務情報が記憶されている場合、利用者が勤務を終了することを表す退勤信号を送信せず、記憶部に未転送の業務情報が記憶されていない場合、センタ装置に退勤信号を通信処理部を介して送信する手順と、を制御部に実行させる。 According to another embodiment of the present invention, execution is performed in a portable terminal having a control unit, a storage unit, a communication processing unit that communicates with the center device, and an operation unit that is operated by a user and inputs information. A business information management program is provided. The business information management program stores the business information created based on the input information in the storage unit, and when a transfer instruction is input from the operation unit, the business information is transmitted to the center device via the communication processing unit. When the end of work is input from the operation unit and the procedure to be transmitted, if untransferred business information is stored in the storage unit, the storage unit does not transmit the retirement signal indicating that the user ends the work. If the untransferred business information is not stored in the control unit, the control unit is caused to execute a procedure for transmitting the leaving signal to the center device via the communication processing unit.
 本発明の他の実施形態によれば、センタ装置と、このセンタ装置に通信回線で接続された携帯端末と、を有する業務情報管理システムが提供される。かかる業務情報管理システムにおいて、センタ装置は、携帯端末を含む通信機器と通信を行う通信処理部と、通信処理部を介して利用者の個人識別情報とこの利用者が使用する携帯端末の端末識別情報とを有する退勤信号を受け取ると、端末識別情報に対応する携帯端末に、業務情報をセンタ装置に転送するよう指示する転送指示信号を通信処理部を介して送信する業務情報転送指示部と、携帯端末から通信処理部を介して受信した業務情報を受け取る業務情報受信部と、を有し、携帯端末は、記憶部と、センタ装置と通信を行う通信処理部と、利用者が操作して情報を入力する操作部と、入力された情報に基づき作成された業務情報を記憶部に記憶する業務情報処理部と、センタ装置から通信処理部を介して転送指示信号を受け取ると、記憶部に記憶された業務情報を、通信処理部を介してセンタ装置に送信する業務情報転送部と、を有することを特徴とする業務情報管理システム。 According to another embodiment of the present invention, there is provided a business information management system having a center device and a mobile terminal connected to the center device via a communication line. In such a business information management system, the center device communicates with a communication device including a portable terminal, and the personal identification information of the user and the terminal identification of the portable terminal used by the user via the communication processing unit. A work information transfer instruction unit for transmitting a transfer instruction signal for instructing the portable terminal corresponding to the terminal identification information to transfer the business information to the center device upon receiving the leave signal having the information; A business information receiving unit that receives business information received from the mobile terminal via the communication processing unit, the mobile terminal is operated by a user, a storage unit, a communication processing unit that communicates with the center device, and a user When a transfer instruction signal is received from the center device via the communication processing unit, an operation unit for inputting information, a business information processing unit for storing business information created based on the input information in the storage unit, and a communication processing unit. Operations information management system characterized by having an operational information stored in the parts, and operational information transfer unit to be transmitted to the center device via the communication processing unit.
 かかる業務情報管理システムにおいて、業務情報転送部は、センタ装置への送信が完了した業務情報を記憶部から削除することが好ましい。 In such a business information management system, it is preferable that the business information transfer unit deletes the business information transmitted to the center device from the storage unit.
 かかる業務情報管理システムにおいて、さらに、センタ装置は、携帯端末からの通信処理部を介した業務情報の受信を完了すると、個人識別情報に対応する利用者の退勤を登録する勤務終了登録部を有することが好ましい。 In the business information management system, the center device further includes a work end registration unit for registering the retirement of the user corresponding to the personal identification information when reception of the business information from the mobile terminal via the communication processing unit is completed. It is preferable.
 かかる業務情報管理システムにおいて、携帯端末の記憶部は、暗号鍵で暗号化された業務情報とこの暗号鍵とを記憶し、業務情報転送部は、転送指示信号を受け取ると、暗号化された業務情報を暗号鍵と共にセンタ装置に送信し、業務情報転送部は、センタ装置への業務情報の送信を完了すると、暗号鍵を記憶部から削除することが好ましい。 In such a business information management system, the storage unit of the mobile terminal stores the business information encrypted with the encryption key and the encryption key, and the business information transfer unit receives the transfer instruction signal and receives the encrypted business information. It is preferable that the information is transmitted to the center device together with the encryption key, and the business information transfer unit deletes the encryption key from the storage unit when the transmission of the business information to the center device is completed.
 かかる業務情報管理システムにおいて、携帯端末は、操作部から勤務終了が入力されたとき、退勤信号を生成し、この退勤信号を携帯端末の通信処理部を介してセンタ装置に送信する勤務終了処理部をさらに有することが好ましい。 In such a business information management system, when a work end is input from the operation unit, the mobile terminal generates a work leave signal and transmits the work leave signal to the center device via the communication processing unit of the mobile terminal. It is preferable to further have.
 本発明の他の実施形態によれば、センタ装置が提供される。かかるセンタ装置は、携帯端末を含む通信機器と通信を行う通信処理部と、通信処理部を介して利用者の個人識別情報とこの利用者が使用する携帯端末の端末識別情報とを有する退勤信号を受け取ると、端末識別情報に対応する携帯端末に、業務情報をセンタ装置に転送するよう指示する転送指示信号を通信処理部を介して送信する業務情報転送指示部と、携帯端末から通信処理部を介して受信した業務情報を受け取る業務情報受信部と、携帯端末からの通信処理部を介した業務情報の受信を完了すると、個人識別情報に対応する利用者の退勤を登録する勤務終了登録部と、を有する。 According to another embodiment of the present invention, a center device is provided. Such a center device includes a communication processing unit that communicates with a communication device including a portable terminal, a work leaving signal having personal identification information of the user and terminal identification information of the portable terminal used by the user via the communication processing unit. A business information transfer instruction unit that transmits a transfer instruction signal to the portable terminal corresponding to the terminal identification information to transfer the business information to the center device via the communication processing unit, and the communication processing unit from the portable terminal. A business information receiving unit that receives business information received via the mobile terminal, and an end-of-work registration unit that registers the retirement of the user corresponding to the personal identification information when reception of the business information from the mobile terminal via the communication processing unit is completed. And having.
 本発明の他の実施形態によれば、センタ装置と、このセンタ装置に通信回線で接続された携帯端末と、を有する業務情報管理システムにおいて実行される業務情報管理方法が提供される。かかる業務情報管理方法において、センタ装置が、利用者の個人識別情報とこの利用者が使用する携帯端末の端末識別情報とを有する退勤信号を受け取ると、端末識別情報に対応する携帯端末に、業務情報をセンタ装置に転送するよう指示する転送指示信号を送信するステップと、携帯端末が、センタ装置から転送指示信号を受け取ると、業務情報をセンタ装置に送信するステップと、を有する。 According to another embodiment of the present invention, there is provided a business information management method executed in a business information management system having a center device and a mobile terminal connected to the center device via a communication line. In such a business information management method, when the center device receives a leave signal having the personal identification information of the user and the terminal identification information of the mobile terminal used by the user, the center device sends the business information to the mobile terminal corresponding to the terminal identification information. A step of transmitting a transfer instruction signal instructing to transfer information to the center apparatus; and a step of transmitting business information to the center apparatus when the portable terminal receives the transfer instruction signal from the center apparatus.
 本発明の他の実施形態によれば、携帯端末を含む通信機器と通信を行うセンタ装置によって実行される業務情報管理方法が提供される。かかる業務情報管理方法において、利用者の個人識別情報とこの利用者が使用する携帯端末の端末識別情報とを有する退勤信号を受け取ると、端末識別情報に対応する携帯端末に、業務情報をセンタ装置に転送するよう指示する転送指示信号を送信するステップと、携帯端末から業務情報を受け取ると、個人識別情報に対応する利用者の退勤を登録するステップと、を有する。 According to another embodiment of the present invention, there is provided a business information management method executed by a center apparatus that communicates with a communication device including a mobile terminal. In such a business information management method, when receiving a leave signal having the personal identification information of the user and the terminal identification information of the mobile terminal used by the user, the business information is sent to the mobile terminal corresponding to the terminal identification information. And a step of transmitting a transfer instruction signal instructing to transfer to the user, and a step of registering the user's retirement corresponding to the personal identification information when the business information is received from the portable terminal.
 本発明の他の実施形態によれば、携帯端末を含む通信機器と通信を行うセンタ装置によって実行される業務情報管理プログラムが提供される。かかる業務情報管理プログラムにおいて、利用者の個人識別情報とこの利用者が使用する携帯端末の端末識別情報とを有する退勤信号を受け取ると、端末識別情報に対応する携帯端末に、業務情報をセンタ装置に転送するよう指示する転送指示信号を送信する手順と、携帯端末から業務情報を受け取ると、個人識別情報に対応する利用者の退勤を登録する手順と、をセンタ装置に実行させる。 According to another embodiment of the present invention, a business information management program executed by a center device that communicates with a communication device including a mobile terminal is provided. In such a business information management program, when receiving a leave signal having the personal identification information of the user and the terminal identification information of the mobile terminal used by the user, the business information is sent to the mobile terminal corresponding to the terminal identification information. The center apparatus is caused to execute a procedure for transmitting a transfer instruction signal instructing to transfer to the mobile station, and a procedure for registering a user's retirement corresponding to the personal identification information when business information is received from the portable terminal.
 本発明の他の実施形態によれば、通信装置が提供される。かかる通信装置は、センタ装置と通信を行う通信処理部と、第1の入力情報を取得する第1の入力部と、第1の入力情報を記憶する記憶部と、第1の入力情報と異なる種類の第2の入力情報を取得する第2の入力部と、利用者による送信指示を受け付けたときに、記憶部に記憶された第1の入力情報を通信処理部を介してセンタ装置に送信し、第2の入力部が第2の入力情報を取得したときに、その第2の入力情報を通信処理部を介してセンタ装置に送信する情報処理部とを有する。 According to another embodiment of the present invention, a communication device is provided. The communication device is different from the first input information, the communication processing unit for communicating with the center device, the first input unit for acquiring the first input information, the storage unit for storing the first input information, and the first input information. The second input unit that acquires the second input information of the type, and the first input information stored in the storage unit is transmitted to the center device via the communication processing unit when a transmission instruction by the user is received. And an information processing unit that transmits the second input information to the center device via the communication processing unit when the second input unit acquires the second input information.
 かかる通信装置において、第1の入力部は、利用者の操作による第1の入力情報を取得する操作部であり、第1の入力情報は、利用者の操作により入力されたテキストの業務情報であり、第2の入力部は、画像を入力する画像入力部又は音声を入力する音声入力部であり、第2の入力情報は、画像又は音声の情報であることが好ましい。 In such a communication apparatus, the first input unit is an operation unit that acquires first input information by a user's operation, and the first input information is business information of a text input by the user's operation. In addition, it is preferable that the second input unit is an image input unit that inputs an image or an audio input unit that inputs sound, and the second input information is image or audio information.
 かかる通信装置において、記憶部は、第2の入力部が取得した第2の入力情報をさらに記憶し、情報処理部は、センタ装置への送信が完了した第2の入力情報を記憶部から削除し、送信指示を受け付けたときに、第1の入力情報とともに、記憶部に残っている第2の入力情報を通信処理部を介してセンタ装置に送信し、センタ装置への送信が完了した第1の入力情報及び第2の入力情報を記憶部から削除することが好ましい。 In such a communication device, the storage unit further stores the second input information acquired by the second input unit, and the information processing unit deletes the second input information that has been transmitted to the center device from the storage unit. When the transmission instruction is accepted, the second input information remaining in the storage unit together with the first input information is transmitted to the center device via the communication processing unit, and the transmission to the center device is completed. It is preferable to delete the first input information and the second input information from the storage unit.
 かかる通信装置において、情報処理部は、第1の入力部が取得した第1の入力情報を通信装置が復号できるように暗号化し、第2の入力部が取得した第2の入力情報を通信装置が復号できないように暗号化することが好ましい。 In such a communication device, the information processing unit encrypts the first input information acquired by the first input unit so that the communication device can decrypt the second input information acquired by the second input unit. Is preferably encrypted so that it cannot be decrypted.
 かかる通信装置において、利用者による勤務終了を受け付けたときに、記憶部に未転送の第1の入力情報または第2の入力情報が記憶されている場合、利用者が勤務を終了することを表す退勤信号を送信せず、記憶部に未転送の第1の入力情報及び第2の入力情報が記憶されていない場合、退勤信号を通信処理部を介してセンタ装置に送信する勤務終了処理部をさらに有することが好ましい。 In such a communication device, when the end of work by the user is accepted, if the untransferred first input information or second input information is stored in the storage unit, this indicates that the user ends the work. A work end processing unit for transmitting a work leaving signal to the center device via the communication processing unit when the first input information and the second input information not yet transferred are not stored in the storage unit without transmitting the leave signal; Furthermore, it is preferable to have.
 本発明の他の実施形態によれば、通信装置と、センタ装置とを有する情報管理システムが提供される。かかる情報管理システムにおいて、通信装置と、センタ装置と、を有する情報管理システムであって、通信装置は、センタ装置と通信を行う通信処理部と、第1の入力情報を取得する第1の入力部と、第1の入力情報を記憶する記憶部と、第1の入力情報と異なる第2の入力情報を取得する第2の入力部と、利用者による送信指示を受け付けたときに、記憶部に記憶された第1の入力情報を通信処理部を介してセンタ装置に送信し、第2の入力部が第2の入力情報を取得したときに、その第2の入力情報を通信処理部を介してセンタ装置に送信する情報処理部と、を有し、センタ装置は、センタ記憶部と、通信装置と通信を行うセンタ通信処理部と、通信装置からセンタ通信処理部を介して受信した第1の入力情報または第2の入力情報をセンタ記憶部に記憶する情報受信部とを有する。 According to another embodiment of the present invention, an information management system having a communication device and a center device is provided. In such an information management system, an information management system having a communication device and a center device, wherein the communication device communicates with the center device and a first input for obtaining first input information. , A storage unit that stores the first input information, a second input unit that acquires second input information different from the first input information, and a storage unit when receiving a transmission instruction by the user Is transmitted to the center device via the communication processing unit, and when the second input unit acquires the second input information, the second input information is sent to the communication processing unit. An information processing unit that transmits to the center device via the center storage unit, a center communication processing unit that communicates with the communication device, and a first received from the communication device via the center communication processing unit. 1 input information or 2nd input information And an information receiving unit to be stored in the data storage unit.
 本発明の他の実施形態によれば、センタ装置と通信を行う通信処理部と、第1の入力情報を取得する第1の入力部と、第1の入力情報を記憶する記憶部と、第1の入力情報と異なる第2の入力情報を取得する第2の入力部と、を有する通信装置によって実行される情報管理方法が提供される。かかる情報管理方法は、利用者による送信指示を受け付けたときに、記憶部に記憶された第1の入力情報を通信処理部を介してセンタ装置に送信し、第2の入力部が第2の入力情報を取得したときに、その第2の入力情報を通信処理部を介してセンタ装置に送信することを含む。 According to another embodiment of the present invention, a communication processing unit that communicates with the center device, a first input unit that acquires first input information, a storage unit that stores first input information, There is provided an information management method executed by a communication device having a second input unit that acquires second input information different from the first input information. In such an information management method, when a transmission instruction is received from a user, the first input information stored in the storage unit is transmitted to the center device via the communication processing unit, and the second input unit receives the second input information. When the input information is acquired, the second input information is transmitted to the center device via the communication processing unit.
 本発明の他の実施形態によれば、センタ装置と通信を行う通信処理部と、第1の入力情報を取得する第1の入力部と、第1の入力情報を記憶する記憶部と、第1の入力情報と異なる第2の入力情報を取得する第2の入力部と、を有する通信装置に実行させる情報管理プログラムが提供される。かかる情報管理プログラムは、利用者による送信指示を受け付けたときに、記憶部に記憶された第1の入力情報を通信処理部を介してセンタ装置に送信し、第2の入力部が第2の入力情報を取得したときに、その第2の入力情報を通信処理部を介してセンタ装置に送信することを通信装置に実行させる。 According to another embodiment of the present invention, a communication processing unit that communicates with the center device, a first input unit that acquires first input information, a storage unit that stores first input information, There is provided an information management program to be executed by a communication device having a second input unit that acquires second input information different from the first input information. When the information management program receives a transmission instruction from the user, the information management program transmits the first input information stored in the storage unit to the center device via the communication processing unit, and the second input unit receives the second input information. When the input information is acquired, the communication device is caused to transmit the second input information to the center device via the communication processing unit.
 本発明に係る携帯端末、センタ装置、業務情報管理システム、業務情報管理方法および業務情報管理プログラムは、業務中に携帯端末で作成された業務情報を、業務終了ごとに確実にセンタ装置に送信することができるという効果を奏する。 The mobile terminal, the center device, the business information management system, the business information management method, and the business information management program according to the present invention reliably transmit the business information created by the mobile terminal during business to the center device at the end of business. There is an effect that can be.
 また、本発明に係る通信装置、情報管理システム、情報管理方法及び情報管理プログラムは、取得した情報を適切なタイミングでセンタ装置に送信することができるという効果を奏する。 Also, the communication device, information management system, information management method, and information management program according to the present invention have an effect that the acquired information can be transmitted to the center device at an appropriate timing.
警備員が携帯端末を用いて警備を実施する運用を説明する図である。It is a figure explaining the operation | movement in which a security guard implements security using a portable terminal. 第1の実施形態に係る警備システムの構成図である。It is a lineblock diagram of the security system concerning a 1st embodiment. 第1の実施形態に係る携帯端末の構成図である。It is a block diagram of the portable terminal which concerns on 1st Embodiment. 第1の実施形態に係るセンタ装置の構成図である。It is a block diagram of the center apparatus which concerns on 1st Embodiment. 第1の実施形態に係る携帯端末の動作の概略を示すフローチャートである。It is a flowchart which shows the outline of operation | movement of the portable terminal which concerns on 1st Embodiment. 第1の実施形態に係る携帯端末の動作の概略を示すフローチャートである。It is a flowchart which shows the outline of operation | movement of the portable terminal which concerns on 1st Embodiment. 第1の実施形態に係る携帯端末の勤務開始処理における動作シーケンス図である。It is an operation | movement sequence diagram in the work start process of the portable terminal which concerns on 1st Embodiment. 第1の実施形態に係る携帯端末の点検情報作成処理における動作シーケンス図である。It is an operation | movement sequence diagram in the inspection information creation process of the portable terminal which concerns on 1st Embodiment. 第1の実施形態に係る携帯端末の画像情報作成処理における動作シーケンス図である。It is an operation | movement sequence diagram in the image information creation process of the portable terminal which concerns on 1st Embodiment. 第1の実施形態に係る携帯端末の業務情報更新処理における動作シーケンス図である。It is an operation | movement sequence diagram in the work information update process of the portable terminal which concerns on 1st Embodiment. 第1の実施形態に係る携帯端末の業務情報転送処理における動作シーケンス図である。It is an operation | movement sequence diagram in the business information transfer process of the portable terminal which concerns on 1st Embodiment. 第1の実施形態に係る携帯端末の勤務終了処理における動作シーケンス図である。It is an operation | movement sequence diagram in the work end process of the portable terminal which concerns on 1st Embodiment. 第2の実施形態に係る警備システムの構成図である。It is a block diagram of the security system which concerns on 2nd Embodiment. 第2の実施形態に係るセンタ装置の構成図である。It is a block diagram of the center apparatus which concerns on 2nd Embodiment. 第2の実施形態に係る携帯端末の勤務終了処理における動作シーケンス図である。It is an operation | movement sequence diagram in the work end process of the portable terminal which concerns on 2nd Embodiment. 第3の実施形態に係る警備システムの構成図である。It is a block diagram of the security system which concerns on 3rd Embodiment. 第3の実施形態に係る警備システムの全体動作シーケンス図である。It is a whole operation | movement sequence diagram of the security system which concerns on 3rd Embodiment. 第3の実施形態に係る携帯端末の構成図である。It is a block diagram of the portable terminal which concerns on 3rd Embodiment. 業務情報入力画面の一例を示す模式図である。It is a schematic diagram which shows an example of a business information input screen. 業務情報入力画面の一例を示す模式図である。It is a schematic diagram which shows an example of a business information input screen. 第3の実施形態による画像情報取得処理の動作を示すフローチャートである。It is a flowchart which shows the operation | movement of the image information acquisition process by 3rd Embodiment. 第3の実施形態による業務情報取得処理の動作を示すフローチャートである。It is a flowchart which shows the operation | movement of the business information acquisition process by 3rd Embodiment. 第3の実施形態による業務情報更新処理の動作を示すフローチャートである。It is a flowchart which shows the operation | movement of the work information update process by 3rd Embodiment. 第3の実施形態による業務情報送信処理の動作を示すフローチャートである。It is a flowchart which shows the operation | movement of the work information transmission process by 3rd Embodiment. 第3の実施形態による勤務終了処理の動作を示すフローチャートである。It is a flowchart which shows the operation | movement of the work end process by 3rd Embodiment. 第3の実施形態に係るセンタ装置の構成図である。It is a block diagram of the center apparatus which concerns on 3rd Embodiment.
 以下、本発明に係る業務情報管理システムを、警備システムに適用した第1の実施形態について、図面を参照しつつ説明する。 Hereinafter, a first embodiment in which a business information management system according to the present invention is applied to a security system will be described with reference to the drawings.
 図1は、警備員が携帯端末200を用いて警備を実施する運用を説明する図である。図1に示すように、このような運用による警備システム100では、警備員がスマートフォンなどの携帯端末200を用いて警備を行う場合、各警備員は、警備を開始する前にPC(Personal Computer)400または携帯端末200などで勤務開始の操作を行う。この操作によって、該警備員が該携帯端末200を用いて勤務を開始することが、ネットワーク500を介して監視センタのセンタ装置300に通知されて登録される。勤務を開始すると、警備員は、センタ装置300から携帯端末200に送られた警備情報に従って、各点検箇所を点検しながら携帯端末200に点検記録を入力する。また、必要に応じて、携帯端末200に内蔵されたカメラで点検箇所を撮影して監視画像を得る。そして、警備員は、記憶された業務情報を、携帯端末200を操作することによって、センタ装置300に転送することができる。警備の終了後、警備員がPC400または携帯端末200で勤務終了の操作を行うと、センタ装置300にネットワーク500を介して退勤信号が送られる。センタ装置300は、退勤信号を受信すると、該当する警備員の退勤を登録し、警備員は勤務を終了することができる。 FIG. 1 is a diagram for explaining an operation in which a security guard performs security using the mobile terminal 200. As shown in FIG. 1, in the security system 100 according to such an operation, when a security guard performs security using a mobile terminal 200 such as a smartphone, each security guard uses a PC (Personal Computer) before starting security. 400 or the portable terminal 200 is used to start work. By this operation, the fact that the guard starts working using the portable terminal 200 is notified to the center device 300 of the monitoring center via the network 500 and registered. When work starts, the security guard inputs an inspection record to the mobile terminal 200 while inspecting each inspection location according to the security information sent from the center device 300 to the mobile terminal 200. Further, if necessary, a monitoring image is obtained by photographing the inspection location with a camera built in the portable terminal 200. The guard can transfer the stored business information to the center device 300 by operating the mobile terminal 200. After the security is over, when the security guard performs a work end operation on the PC 400 or the portable terminal 200, a work leave signal is sent to the center apparatus 300 via the network 500. When the center device 300 receives the leave signal, the center device 300 registers the leave of the corresponding guard, and the guard can end the work.
 しかしながら、警備員が携帯端末内の業務情報をセンタ装置に転送する操作を忘れると、未転送の業務情報が携帯端末内に残されたまま放置されてしまい、機密情報の不正流出などのセキュリティ上の危険性が高まる。そこで、第1の実施形態に係る携帯端末では、警備員が携帯端末で勤務終了の操作を行ったとき、携帯端末内に未転送の業務情報が残っているか否かを確認し、携帯端末内に未転送の業務情報が残っている場合、携帯端末からセンタ装置に勤務終了を知らせる退勤信号を送信しない。そのため、警備員は勤務を終了することができない。一方、携帯端末内に未転送の業務情報が残っていなければ、携帯端末はセンタ装置に退勤信号を送信する。退勤信号を受信したセンタ装置は、警備員の退勤を登録するので、警備員は勤務を終了することができる。したがって、警備員の勤務終了後に、未転送の業務情報が携帯端末内に残されるというセキュリティ上の問題を回避することができる。また、各警備員が勤務を終了するごとに業務情報は携帯端末からセンタ装置に送信されるので、各携帯端末で作成された業務情報はすべてセンタ装置に確実に集約される。 However, if the security officer forgets to transfer the business information in the mobile terminal to the center device, the untransferred business information is left in the mobile terminal, which is a security problem such as unauthorized leakage of confidential information. The risk of increases. Therefore, in the mobile terminal according to the first embodiment, when a security guard performs a work end operation on the mobile terminal, the mobile terminal checks whether there is untransferred business information remaining in the mobile terminal. If untransferred business information remains, the mobile terminal does not transmit a leave signal notifying the center device of the end of work. As a result, security guards cannot quit their duties. On the other hand, if untransferred business information does not remain in the mobile terminal, the mobile terminal transmits a leave signal to the center device. Since the center device that has received the leaving signal registers the leaving of the guard, the guard can end the work. Therefore, it is possible to avoid a security problem that untransferred business information is left in the portable terminal after the security guard has finished working. Further, every time each security guard finishes work, the business information is transmitted from the mobile terminal to the center device, so that all business information created by each mobile terminal is reliably collected in the center device.
 図2は、第1の実施形態に係る警備システムの構成図である。図2に示すように、警備システム1は、携帯端末2と、センタ装置3と、警備装置4とを有する。携帯端末2は、警備装置4が設置された施設で使用されてもよいし、警備装置4が設置されていない場所で使用されてもよい。 FIG. 2 is a configuration diagram of the security system according to the first embodiment. As shown in FIG. 2, the security system 1 includes a mobile terminal 2, a center device 3, and a security device 4. The portable terminal 2 may be used in a facility where the security device 4 is installed, or may be used in a place where the security device 4 is not installed.
 携帯端末2は、基地局装置5または基地局装置8を介して携帯電話ネットワーク6に接続される。この携帯電話ネットワーク6は、W-CDMA(Wideband Code Division Multiple Access)、CDMA2000、LTE(Long Term Evolution)、WiMAX(Worldwide Interoperability for Microwave Access)またはPHS(Personal Handy-phone System)などの通信方式に従ったネットワークであり、さらに不図示のゲートウェイサーバを介して、インターネットなどのIP(Internet Protocol)ネットワーク7に接続される。センタ装置3および警備装置4は、このIPネットワーク7に接続される。また、センタ装置3は、基地局装置9を介して携帯電話ネットワーク6に接続されてもよい。 The mobile terminal 2 is connected to the mobile phone network 6 via the base station device 5 or the base station device 8. The cellular phone network 6 is in accordance with a communication system such as W-CDMA (Wideband Code Division Multiple Access), CDMA2000, LTE (Long Term Evolution), WiMAX (Worldwide Interoperability for Microwave Access), or PHS (Personal Handy-phone System). The network is further connected to an IP (Internet Protocol) network 7 such as the Internet via a gateway server (not shown). The center device 3 and the security device 4 are connected to this IP network 7. The center device 3 may be connected to the mobile phone network 6 via the base station device 9.
 なお、携帯端末2は、センタ装置3との間で情報の送受信が可能であれば、いかなる形態の通信ネットワークに接続されてもよい。例えば、携帯端末2は、警備装置4が設置されている施設などの無線LAN(Local Area network)を使用可能な環境で利用される場合、アクセスポイント10から警備装置4が接続されているルータ11を経由して、IPネットワーク7に接続されてもよい。この場合、携帯端末2と警備装置4とは、異なるルータに接続されてもよい。このように、携帯端末2とセンタ装置3とは、携帯電話ネットワーク6またはIPネットワーク7などの同一のネットワークを介して接続されてもよい。携帯端末2とセンタ装置3とが2通り以上の通信ルートで接続される場合、送受信する情報の種類や無線通信の状況などに従って、いずれのルートの通信ネットワークを用いるかを振り分けてもよい。以下では、携帯端末2が、基地局装置5を介して携帯電話ネットワーク6に接続され、携帯電話ネットワーク6からゲートウェイサーバによって接続されたIPネットワーク7を介して、センタ装置3と情報を送受信する場合について述べる。 Note that the mobile terminal 2 may be connected to any form of communication network as long as information can be transmitted to and received from the center device 3. For example, when the portable terminal 2 is used in an environment where a wireless LAN (Local Area Network) such as a facility where the security device 4 is installed can be used, the router 11 to which the security device 4 is connected from the access point 10. It may be connected to the IP network 7 via. In this case, the mobile terminal 2 and the security device 4 may be connected to different routers. Thus, the mobile terminal 2 and the center device 3 may be connected via the same network such as the mobile phone network 6 or the IP network 7. When the mobile terminal 2 and the center device 3 are connected through two or more communication routes, it may be determined which route of the communication network is used according to the type of information to be transmitted and received, the state of wireless communication, and the like. In the following, the mobile terminal 2 is connected to the mobile phone network 6 via the base station device 5 and transmits / receives information to / from the center device 3 via the IP network 7 connected from the mobile phone network 6 by the gateway server. Is described.
 携帯端末2は、利用者が業務を実施するときに使用する、スマートフォン、タブレットPCまたはノートPCなどの携帯可能な情報処理装置である。利用者は、携帯端末2を用いて、勤務の開始および終了をセンタ装置3に通知し、警備で使用する情報をセンタ装置3から受信する。また、利用者は、携帯端末2を用いて、点検記録を入力したり監視画像を撮影したりして携帯端末2内に業務情報を作成し、作成した業務情報を携帯端末2からセンタ装置3に送信する。 The portable terminal 2 is a portable information processing apparatus such as a smartphone, a tablet PC, or a notebook PC that is used when a user performs business. The user notifies the center device 3 of the start and end of work using the mobile terminal 2 and receives information used for security from the center device 3. In addition, the user uses the mobile terminal 2 to input inspection records or take a monitoring image to create business information in the mobile terminal 2, and the created business information is transferred from the mobile terminal 2 to the center device 3. Send to.
 センタ装置3は、警備会社などが警備装置4を監視するために運営する監視センタ、警備員を派遣する警備本部、警備員に遠隔から指示を出すための指令本部、大型ビル内の防災センタに設けられた防災本部など、警備員の管理を行う施設に設置される。センタ装置3は、各警備装置4からIPネットワーク7を介して異常検出信号を受信すると、その異常検出信号を送信した警備装置4が設置された物件および検出された異常の内容を、報知部および表示装置を通じて、監視員に通知する。異常を通知されたセンタ装置3の監視員は、警備員が携帯している携帯端末2に連絡し、その警備員に、異常が発生している警備装置4が設置された物件に行って、適切な対処を実施するように指示する。また、センタ装置3は、携帯端末2を用いて警備を実施する警備員の勤務の管理、警備で使用する情報の携帯端末2を介した警備員への提供、または、各携帯端末2で作成された業務情報の集中管理を行う。 The center device 3 is a monitoring center operated by a security company or the like for monitoring the security device 4, a security headquarters for dispatching security guards, a command headquarters for issuing instructions to the security guards remotely, or a disaster prevention center in a large building. It will be installed in facilities that manage security guards, such as the disaster prevention headquarters. When the center device 3 receives the abnormality detection signal from each security device 4 via the IP network 7, the center device 3 notifies the property where the security device 4 that transmitted the abnormality detection signal is installed and the content of the detected abnormality to the notification unit and Notify the monitor through the display device. The monitor of the center device 3 notified of the abnormality contacts the portable terminal 2 carried by the guard, and goes to the property where the guard device 4 in which the abnormality has occurred is installed. Instruct them to take appropriate action. Moreover, the center apparatus 3 manages the work of the guard who performs security using the portable terminal 2, provides information used for the security to the guard via the portable terminal 2, or creates each of the portable terminals 2. Centralized management of business information.
 警備装置4は、家屋、マンションの住戸等、安全状況を監視する監視対象としての各物件に設置され、各物件の異常を検出するための1つ以上のセンサが接続される。センサは、例えば、火災を検知するための熱感知センサあるいは煙感知センサ、窓、ドア等の開閉部に取り付けられ、その開閉を検知するマグネットセンサ、または受光した赤外線の光量変化に基づいて探知範囲内への侵入者等の有無を検知する赤外線センサである。あるいは、センサは、撮像画像と予め記憶された正常時の画像との差分信号に基づいて撮像範囲内への侵入者等の有無を検知する画像センサでもよい。警備装置4は、センサにより異常が検出されると、異常が検出されたことを示す異常検出信号および警備装置4の識別番号を表す信号をルータ11およびIPネットワーク7を介してセンタ装置3に通知する。 The security device 4 is installed in each property as a monitoring target for monitoring the safety situation, such as a house or a dwelling unit of a condominium, and one or more sensors for detecting an abnormality of each property are connected. The sensor is, for example, a heat detection sensor or smoke detection sensor for detecting a fire, a magnet sensor for detecting opening / closing of the sensor, a magnet sensor for detecting the opening / closing, or a detection range based on a change in the amount of received infrared light. It is an infrared sensor that detects the presence or absence of an intruder or the like. Alternatively, the sensor may be an image sensor that detects the presence or absence of an intruder or the like in the imaging range based on a difference signal between the captured image and a normal image stored in advance. When an abnormality is detected by the sensor, the security device 4 notifies the center device 3 via the router 11 and the IP network 7 of an abnormality detection signal indicating that the abnormality has been detected and a signal indicating the identification number of the security device 4. To do.
 図3は、本実施形態に係る携帯端末2の構成図である。図3に示すように、携帯端末2は、通信処理部21と、表示部22と、操作部23と、画像取得部24と、記憶部25と、制御部26とを有する。 FIG. 3 is a configuration diagram of the mobile terminal 2 according to the present embodiment. As illustrated in FIG. 3, the mobile terminal 2 includes a communication processing unit 21, a display unit 22, an operation unit 23, an image acquisition unit 24, a storage unit 25, and a control unit 26.
 通信処理部21は、携帯端末2がアンテナを通じて基地局装置5と、W-CDMA、CDMA2000またはLTEなどの通信方式に従った携帯電話の無線通信を行うための通信インターフェース回路を有する。通信処理部21は、基地局装置5を介してセンタ装置3から受信した情報を制御部26に送る。また、通信処理部21は、制御部26から受け取った情報を、基地局装置5を介してセンタ装置3に送信する。なお、通信処理部21は、無線LAN、WiMAX、PHSなどの他の通信方式に従った通信インターフェース回路を有してもよいし、複数の通信方式に対応するよう複数の通信インターフェース回路を有してもよい。 The communication processing unit 21 includes a communication interface circuit for allowing the mobile terminal 2 to perform wireless communication between the mobile station 2 and the base station apparatus 5 through the antenna according to a communication method such as W-CDMA, CDMA2000, or LTE. The communication processing unit 21 sends information received from the center device 3 via the base station device 5 to the control unit 26. Further, the communication processing unit 21 transmits the information received from the control unit 26 to the center device 3 via the base station device 5. The communication processing unit 21 may have a communication interface circuit according to another communication method such as a wireless LAN, WiMAX, or PHS, or may have a plurality of communication interface circuits corresponding to a plurality of communication methods. May be.
 表示部22は、液晶ディスプレイ、タッチパネルディスプレイなどの表示デバイスで構成される。表示部22には、警備員が警備端末に行わせる処理を指示するための画面や点検記録などを入力するための画面が表示される。また、表示部22は、勤務終了時に携帯端末2内に未転送の業務情報が残っているため勤務を終了できない場合など、エラーメッセージを表示することができる。 The display unit 22 includes a display device such as a liquid crystal display or a touch panel display. The display unit 22 displays a screen for instructing processing to be performed by the security guard on the security terminal and a screen for inputting inspection records. Further, the display unit 22 can display an error message when the work cannot be terminated because untransferred business information remains in the mobile terminal 2 when the work is terminated.
 操作部23は、利用者が携帯端末2を操作するための操作インターフェースである。操作部23は、テンキーやタッチパネル等の入力装置で構成され、利用者からの各種操作を受け付け、それらの操作に対応する信号を制御部26へ出力する。利用者は、操作部23を操作することによって、携帯端末2に行わせる処理を指示したり、自身の識別情報および認証情報や点検記録などの情報を入力したりすることができる。なお、表示部22をタッチパネルディスプレイで構成することで、表示部22と操作部23とを一体化してもよい。 The operation unit 23 is an operation interface for the user to operate the mobile terminal 2. The operation unit 23 includes an input device such as a numeric keypad or a touch panel, receives various operations from the user, and outputs signals corresponding to these operations to the control unit 26. The user can instruct the processing to be performed by the mobile terminal 2 by operating the operation unit 23, or can input information such as identification information, authentication information, and inspection records. The display unit 22 and the operation unit 23 may be integrated by configuring the display unit 22 with a touch panel display.
 画像取得部24は、CCD(Charge Coupled Device)素子またはC-MOS(Complementary Metal-Oxide Semiconductor)素子等の撮像素子、光学系部品、A/D(Analog / Digital)変換器、エンコーダなどを含んで構成される公知の内蔵カメラまたは外部カメラを用いることができる。画像取得部24で取得する画像情報は、静止画あるいは動画の何れでもよく、このため、画像取得部24は、例えば、JPEG(Joint Photographic Experts Group)またはMPEG(Moving Picture Experts Group)などの携帯端末2およびセンタ装置3の両方で処理可能な形式で画像情報を取得できることが好ましい。 The image acquisition unit 24 includes an imaging element such as a CCD (Charge-Coupled Device) element or a C-MOS (Complementary Metal-Oxide Semiconductor) element, an optical system component, an A / D (Analog / Digital) converter, an encoder, and the like. A known built-in camera or an external camera can be used. The image information acquired by the image acquisition unit 24 may be either a still image or a moving image. For this reason, the image acquisition unit 24 is a portable terminal such as JPEG (Joint Photographic Experts Group) or MPEG (Moving Picture Experts Group). It is preferable that image information can be acquired in a format that can be processed by both the center device 3 and the center device 3.
 記憶部25は、ROM(Read Only Memory)、RAM(Random Access Memory)、EPROM(Erasable Programmable Read Only Memory)などの半導体メモリを有する。記憶部25は、携帯端末2を制御するためのコンピュータプログラム、各種パラメータおよび各種データを記憶し、制御部26との間でこれらの情報をやりとりする。記憶部25は、必要に応じて、マイクロSD(Secure Digital)カードなどの補助メモリを有してもよい。プログラムは、通信処理部21などを介して提供されて記憶部25に記憶されてもよく、ファームウェアとしてROMまたはEPROMなどの半導体メモリに記憶されて提供されてもよい。記憶部25は、例えば、警備情報および業務情報などを記憶する。 The storage unit 25 includes a semiconductor memory such as a ROM (Read Only Memory), a RAM (Random Access Memory), and an EPROM (Erasable Programmable Read Only Memory). The storage unit 25 stores a computer program for controlling the mobile terminal 2, various parameters, and various data, and exchanges such information with the control unit 26. The storage unit 25 may include an auxiliary memory such as a micro SD (Secure Digital) card as necessary. The program may be provided via the communication processing unit 21 or the like and stored in the storage unit 25, or may be stored and provided as a firmware in a semiconductor memory such as a ROM or an EPROM. The storage unit 25 stores, for example, security information and business information.
 警備情報は、例えば、端末の利用者が警備する場所およびスケジュール、金庫などの監視対象物の配置などを記した間取り図、利用者が警備中に点検記録を入力するための点検情報の入力フォームなどの利用者が警備を実施するのに使用する情報を有する。この点検情報入力フォームは、利用者の警備スケジュールに従って利用者が警備中に入力すべき点検項目および備考欄などを有する。警備情報は、センタ装置3から通信処理部21を介して受信されて記憶部25に記憶される。 Security information is, for example, a floor plan that describes the location and schedule of security of the terminal user, the placement of monitoring objects such as safes, etc., and an inspection information input form for the user to enter inspection records during security Such information is used by the user to perform security. This check information input form has check items and remarks columns that the user should input during guarding according to the guard schedule of the user. The security information is received from the center device 3 via the communication processing unit 21 and stored in the storage unit 25.
 業務情報は、利用者が業務中に行った業務の記録などの情報である。業務情報は、例えば、警備中の携帯端末2の利用者によって操作部23を介して入力された点検情報と、画像取得部24によって取得された画像情報とを有する。業務情報は、暗号鍵で暗号化されて記憶部25に記憶されてもよい。例えば、点検情報のように、警備中の警備員が追加/修正を行うため、記憶部25から読み出して表示部22に表示する業務情報は、携帯端末2上で復号可能な共通鍵を用いて暗号化することが好ましい。また、画像情報のように、警備員が携帯端末2の表示部22に表示する必要のない業務情報は、携帯端末2で復号できないように公開鍵を用いて暗号化することが好ましい。 The business information is information such as a record of the business performed by the user during the business. The business information includes, for example, inspection information input via the operation unit 23 by the user of the guarded mobile terminal 2 and image information acquired by the image acquisition unit 24. The business information may be encrypted with an encryption key and stored in the storage unit 25. For example, the security information that is read out from the storage unit 25 and displayed on the display unit 22 is displayed using a common key that can be decrypted on the portable terminal 2 because the guards who are guarded add / modify such as inspection information. It is preferable to encrypt. Moreover, it is preferable to encrypt business information that does not need to be displayed on the display unit 22 of the mobile terminal 2, such as image information, by using a public key so that it cannot be decrypted by the mobile terminal 2.
 制御部26は、1つまたは複数のプロセッサおよびその周辺回路を含んで構成され、プロセッサが記憶部25の半導体メモリに記憶されたプログラムを実行することによって、携帯端末2の動作を制御する。プロセッサおよび半導体メモリは、独立した集積回路、マイクロプロセッサもしくはASICなどを含んで構成されてもよい。 The control unit 26 includes one or more processors and their peripheral circuits, and the processor controls the operation of the mobile terminal 2 by executing a program stored in the semiconductor memory of the storage unit 25. The processor and the semiconductor memory may include an independent integrated circuit, a microprocessor, or an ASIC.
 図3に示すように、制御部26は、勤務開始処理部261と、業務情報処理部262と、業務情報転送部263と、勤務終了処理部264とを有する。例えば、これらの各部は、記憶部25に記憶されプロセッサにより実行されるプログラムにより実現される機能モジュールである。なお、制御部26の各部の動作については、後で携帯端末2およびセンタ装置3の動作の説明においてより詳細に述べる。 As shown in FIG. 3, the control unit 26 includes a work start processing unit 261, a business information processing unit 262, a business information transfer unit 263, and a work end processing unit 264. For example, each of these units is a functional module realized by a program stored in the storage unit 25 and executed by a processor. The operation of each part of the control unit 26 will be described in more detail later in the description of the operation of the mobile terminal 2 and the center device 3.
 勤務開始処理部261は、利用者が、勤務を開始するとき、携帯端末2を用いて勤務開始を監視センタに通知する勤務開始処理を実行する。勤務開始処理において、勤務開始処理部261は、利用者から操作部23を介して勤務開始を示すコマンドが入力されると、個人識別情報、端末識別情報および認証情報などの情報と共に勤務開始を表す信号を、通信処理部21を介してセンタ装置3に送る。また、勤務開始処理部261は、勤務開始信号を受け取ったセンタ装置3から、通信処理部21を介して警備情報および暗号鍵などの情報を受け取り記憶部25に記憶する。 The work start processing unit 261 executes work start processing for notifying the monitoring center of work start using the mobile terminal 2 when the user starts work. In the work start process, the work start processing unit 261 indicates the start of work together with information such as personal identification information, terminal identification information, and authentication information when a command indicating work start is input from the user via the operation unit 23. The signal is sent to the center device 3 via the communication processing unit 21. The work start processing unit 261 receives information such as security information and an encryption key from the center device 3 that has received the work start signal via the communication processing unit 21 and stores the information in the storage unit 25.
 業務情報処理部262は、利用者が業務中に行った業務に関する記録などの業務情報の作成/更新および記憶部25への記憶などの処理を行う。 The business information processing unit 262 performs processing such as creation / updating of business information such as a record related to a business performed by the user during the business and storage in the storage unit 25.
 業務情報処理部262は、例えば、利用者から操作部23を介して業務情報の作成を指示されると、点検情報および画像情報などの業務情報の作成処理を実行する。業務情報作成処理において、業務情報処理部262は、例えば、利用者によって操作部23から入力される点検記録に基づいて点検情報を作成し、作成した点検情報を未転送の業務情報として記憶部25に記憶する。また、業務情報処理部262は、例えば、画像取得部24から画像情報を取得し、取得した画像情報を未転送の業務情報として記憶部25に記憶する。 For example, when the user is instructed to create business information via the operation unit 23 by the user, the business information processing unit 262 executes a process of creating business information such as inspection information and image information. In the business information creation process, for example, the business information processing unit 262 creates inspection information based on the inspection record input from the operation unit 23 by the user, and stores the created inspection information as untransferred business information. To remember. For example, the business information processing unit 262 acquires image information from the image acquisition unit 24 and stores the acquired image information in the storage unit 25 as untransferred business information.
 また、業務情報処理部262は、例えば、利用者から操作部23を介して業務情報の更新を指示されると、業務情報更新処理を実行する。業務情報更新処理において、業務情報処理部262は、例えば、記憶部25に記憶されている点検情報などの業務情報を読み出し、利用者の操作部23からの編集入力に基づいて業務情報を変更し、変更した業務情報を記憶部25に記憶する。 Further, for example, when the user is instructed to update the business information via the operation unit 23 from the user, the business information processing unit 262 executes a business information update process. In the business information update process, for example, the business information processing unit 262 reads business information such as inspection information stored in the storage unit 25 and changes the business information based on the editing input from the user operation unit 23. The changed business information is stored in the storage unit 25.
 業務情報処理部262は、記憶部25に記憶した業務情報を、例えば、業務情報の識別情報、未転送であることを識別するフラグ情報、記憶領域、記憶開始位置および大きさなどの管理情報に対応付けて管理することができる。業務情報処理部262は、他の公知の方法を用いて記憶部25に記憶した業務情報を管理してもよく、その機能の一部または全部が既成のメモリ管理またはファイル管理などを用いて実現されてもよい。 The business information processing unit 262 converts the business information stored in the storage unit 25 into management information such as business information identification information, flag information for identifying untransferred, a storage area, a storage start position, and a size, for example. They can be managed in association with each other. The business information processing unit 262 may manage the business information stored in the storage unit 25 using other known methods, and part or all of the functions are realized by using existing memory management or file management. May be.
 業務情報転送部263は、例えば、利用者から操作部23を介して業務情報の転送を指示されたとき、記憶部25に記憶されている未転送の業務情報をセンタ装置3に転送する業務情報転送処理を実行する。このとき、業務情報転送部263は、送信を完了した業務情報を業務情報処理部262によって記憶部25から削除する。 The business information transfer unit 263 transfers, for example, business information that has not been transferred and stored in the storage unit 25 to the center device 3 when the user is instructed to transfer business information via the operation unit 23. Execute the transfer process. At this time, the business information transfer unit 263 deletes the business information that has been transmitted from the storage unit 25 by the business information processing unit 262.
 勤務終了処理部264は、利用者が勤務を終了するときの勤務終了処理を行う。勤務終了処理において、勤務終了処理部264は、利用者から操作部23を介して勤務終了を示すコマンドが入力されたとき、記憶部25に未転送の業務情報が記憶されていなければ、利用者の勤務終了を表す退勤信号を通信処理部21を介してセンタ装置3に送信する。一方、勤務終了処理部264は、記憶部25に未転送の業務情報が記憶されている場合、退勤信号をセンタ装置3に送信しない。これにより、本発明に係る携帯端末2は、利用者がセンタ装置3への業務情報の転送の操作を忘れることを防止し、業務情報が携帯端末2に残されたまま放置されるのを防止することができる。 The work end processing unit 264 performs work end processing when the user ends work. In the work end processing, the work end processing unit 264, when a command indicating the end of work is input from the user via the operation unit 23, if the untransferred business information is not stored in the storage unit 25, the user A work leave signal representing the end of work is transmitted to the center device 3 via the communication processing unit 21. On the other hand, the work end processing unit 264 does not transmit the leave signal to the center device 3 when untransferred business information is stored in the storage unit 25. As a result, the mobile terminal 2 according to the present invention prevents the user from forgetting to transfer the business information to the center device 3 and prevents the business information from being left on the mobile terminal 2. can do.
 図4は、本実施形態に係るセンタ装置3の構成図である。図4に示すように、センタ装置3は、通信処理部31と、IP通信処理部32と、表示部33と、操作部34と、報知部35と、記憶部36と、制御部37とを有する。 FIG. 4 is a configuration diagram of the center device 3 according to the present embodiment. As shown in FIG. 4, the center device 3 includes a communication processing unit 31, an IP communication processing unit 32, a display unit 33, an operation unit 34, a notification unit 35, a storage unit 36, and a control unit 37. Have.
 通信処理部31は、携帯端末2の通信処理部21と同様に携帯電話ネットワーク6に接続された基地局装置9と無線通信を行うための通信インターフェース回路を有する。通信処理部31は、基地局装置9を介して携帯端末2から受信した情報を、制御部37に送る。また、通信処理部31は、制御部37から受け取った情報を、基地局装置9を介して携帯端末2に送信する。なお、センタ装置3がIPネットワーク7経由で携帯端末2と通信する場合、通信処理部31を省略してもよい。以下では、センタ装置3がIP通信処理部32により、IPネットワーク7経由で携帯端末2と通信する例について説明する。 The communication processing unit 31 includes a communication interface circuit for performing wireless communication with the base station device 9 connected to the mobile phone network 6 in the same manner as the communication processing unit 21 of the mobile terminal 2. The communication processing unit 31 sends information received from the mobile terminal 2 via the base station device 9 to the control unit 37. In addition, the communication processing unit 31 transmits information received from the control unit 37 to the mobile terminal 2 via the base station device 9. When the center apparatus 3 communicates with the mobile terminal 2 via the IP network 7, the communication processing unit 31 may be omitted. Below, the center apparatus 3 demonstrates the example which communicates with the portable terminal 2 via the IP network 7 by the IP communication process part 32. FIG.
 IP通信処理部32は、センタ装置3をIPネットワーク7に接続するための通信インターフェース回路を有する。IP通信処理部32は、IPネットワーク7を介して携帯端末2から受信した情報を、制御部37に送る。また、IP通信処理部32は、制御部37から受け取った情報を、IPネットワーク7を介して携帯端末2に送信する。さらに、IP通信処理部32は、IPネットワーク7を介して警備装置4から受信した異常検出信号などの情報を制御部37に送る。 The IP communication processing unit 32 has a communication interface circuit for connecting the center device 3 to the IP network 7. The IP communication processing unit 32 sends information received from the mobile terminal 2 via the IP network 7 to the control unit 37. In addition, the IP communication processing unit 32 transmits information received from the control unit 37 to the portable terminal 2 via the IP network 7. Further, the IP communication processing unit 32 sends information such as an abnormality detection signal received from the security device 4 via the IP network 7 to the control unit 37.
 表示部33は、液晶ディスプレイ、タッチパネルディスプレイなどの表示デバイスで構成され、異常検出信号を送信した警備装置4が設置された物件や検出された異常の内容などを監視員に報知する報知部として機能する。また、表示部33は、携帯端末2からIP通信処理部32を介して受信された点検情報および画像情報などの業務情報を表示する。 The display unit 33 is configured by a display device such as a liquid crystal display or a touch panel display, and functions as a notification unit that notifies the monitoring staff of the property where the security device 4 that transmitted the abnormality detection signal is installed, the content of the detected abnormality, and the like. To do. The display unit 33 displays business information such as inspection information and image information received from the mobile terminal 2 via the IP communication processing unit 32.
 操作部34は、キーボードやマウスなどの操作デバイスで構成され、監視員がセンタ装置3に情報を入力するための入力装置として機能する。なお、表示部33をタッチパネルディスプレイで構成することで、表示部33と操作部34とを一体化してもよい。 The operation unit 34 is configured by operation devices such as a keyboard and a mouse, and functions as an input device for the monitor to input information to the center device 3. Note that the display unit 33 and the operation unit 34 may be integrated by configuring the display unit 33 with a touch panel display.
 報知部35は、ブザー、サイレン、ランプおよび/またはスピーカなどで構成され、監視員に異常検出などを報知する。 The notification unit 35 includes a buzzer, a siren, a lamp, and / or a speaker, and notifies the monitoring staff of abnormality detection.
 記憶部36は、ROM、RAM等の半導体メモリを有する。また、記憶部36は、ハードディスクなどの磁気記憶媒体、ならびに/あるいは、CD-ROM(Compact Disc Read Only Memory)および/もしくはDVD(Digital Versatile Disc)などの光記憶媒体と、そのアクセス装置とを含んでもよい。また、記憶部36は、通信処理部31またはIP通信処理部32から携帯電話ネットワーク6またはIPネットワーク7などの通信ネットワークを介して接続された記憶装置を有してもよい。記憶部36は、センタ装置3を制御するためのコンピュータプログラム、各種パラメータおよび各種データを記憶し、制御部37との間でこれらの情報をやりとりする。プログラムは、携帯電話ネットワーク6もしくはIPネットワーク7などの通信ネットワークから通信処理部31もしくはIP通信処理部32を介して提供され記憶部36に記憶されてもよく、CD-ROMおよび/もしくはDVDなどのコンピュータ読み取り可能な記憶媒体またはファームウェアによって提供されてもよい。 The storage unit 36 includes a semiconductor memory such as a ROM and a RAM. The storage unit 36 includes a magnetic storage medium such as a hard disk and / or an optical storage medium such as a CD-ROM (Compact Disc Read Only Memory) and / or DVD (Digital Versatile Disc), and an access device thereof. But you can. The storage unit 36 may include a storage device connected from the communication processing unit 31 or the IP communication processing unit 32 via a communication network such as the mobile phone network 6 or the IP network 7. The storage unit 36 stores a computer program for controlling the center device 3, various parameters, and various data, and exchanges such information with the control unit 37. The program may be provided from a communication network such as the mobile phone network 6 or the IP network 7 via the communication processing unit 31 or the IP communication processing unit 32 and stored in the storage unit 36, such as a CD-ROM and / or a DVD. It may be provided by a computer readable storage medium or firmware.
 記憶部36は、利用者情報、警備情報、勤務管理情報および業務情報などを記憶する。警備情報および業務情報は、携帯端末2の記憶部25に記憶されるものと同様の情報である。 The storage unit 36 stores user information, security information, work management information, business information, and the like. The security information and the business information are the same information as those stored in the storage unit 25 of the mobile terminal 2.
 利用者情報は、携帯端末2を使用することができる利用者の個人識別情報および認証情報などの利用者に関する情報である。 User information is information about the user such as personal identification information and authentication information of the user who can use the mobile terminal 2.
 勤務管理情報は、各利用者の出勤および退勤などを管理する情報である。勤務管理情報は、利用者が警備を行う勤務地、出勤時刻、退勤時刻、使用する携帯端末2などに関する情報を有してもよい。 Work management information is information for managing the attendance and departure of each user. The work management information may include information related to a work place where the user is guarded, a work time, a work time, the mobile terminal 2 to be used, and the like.
 制御部37は、1つまたは複数のプロセッサおよびその周辺回路を有する。そして、制御部37は、記憶部36の半導体メモリに記憶されたプログラムを実行することによって、センタ装置3の動作を制御する。 The control unit 37 has one or more processors and their peripheral circuits. Then, the control unit 37 controls the operation of the center device 3 by executing a program stored in the semiconductor memory of the storage unit 36.
 図4に示すように、制御部37は、勤務開始登録部371と、業務情報受信部372と、勤務終了登録部373とを有する。例えば、これらの各部は、記憶部36が有するプロセッサにより実行されるプログラムにより実現される機能モジュールである。なお、制御部37の各部の動作については、後で携帯端末2およびセンタ装置3の動作の説明においてより詳細に述べる。 As shown in FIG. 4, the control unit 37 includes a work start registration unit 371, a business information reception unit 372, and a work end registration unit 373. For example, each of these units is a functional module realized by a program executed by a processor included in the storage unit 36. The operation of each unit of the control unit 37 will be described in detail later in the description of the operation of the mobile terminal 2 and the center device 3.
 勤務開始登録部371は、IP通信処理部32が携帯端末2から勤務開始信号を受信したとき、勤務を開始した利用者を認証し、利用者の出勤を勤務管理情報に登録する。また、勤務開始登録部371は、利用者が警備を行うのに使用する警備情報をIP通信処理部32を介して携帯端末2に送る。これは、例えば、記憶部36の利用者情報に利用者ごとの勤務内容を予め登録しておくことで、利用者が必要とする警備情報を抽出することができる。また、勤務開始登録部371は、暗号鍵を生成しIP通信処理部32を介して携帯端末2に送ってもよい。 When the IP communication processing unit 32 receives a work start signal from the mobile terminal 2, the work start registration unit 371 authenticates the user who has started work and registers the user's attendance in the work management information. The work start registration unit 371 also sends security information used by the user for security to the mobile terminal 2 via the IP communication processing unit 32. For example, the security information required by the user can be extracted by previously registering the work contents for each user in the user information of the storage unit 36. The work start registration unit 371 may generate an encryption key and send it to the mobile terminal 2 via the IP communication processing unit 32.
 業務情報受信部372は、携帯端末2からIP通信処理部32が受信した業務情報を受け取る。業務情報受信部372は、受け取った業務情報を記憶部36に記憶してもよい。 The business information receiving unit 372 receives the business information received by the IP communication processing unit 32 from the mobile terminal 2. The business information receiving unit 372 may store the received business information in the storage unit 36.
 勤務終了登録部373は、IP通信処理部32が携帯端末2から退勤信号を受信したとき、勤務を終了した利用者の退勤を勤務管理情報に登録する。 When the IP communication processing unit 32 receives a leave signal from the mobile terminal 2, the work end registration unit 373 registers the leave of the user who has finished work in the work management information.
 図5~図12を参照しながら、携帯端末2およびセンタ装置3の動作について、警備員の警備の流れに沿って説明する。 The operation of the portable terminal 2 and the center device 3 will be described along the flow of security guards with reference to FIGS.
 警備員は、警備の現場に到着すると、携帯端末2の操作部23を操作して、勤務開始を監視センタに通知し、監視センタから必要な情報を取得する。このため、警備員は、本発明に係る携帯端末2において、業務情報を管理する処理を実行させるための業務情報管理プログラムを起動する。 When the security guard arrives at the security site, he / she operates the operation unit 23 of the portable terminal 2 to notify the monitoring center of the start of work and obtains necessary information from the monitoring center. For this reason, the guard starts a business information management program for executing a process for managing business information in the mobile terminal 2 according to the present invention.
 図5および図6は、本実施形態に係る携帯端末2において業務情報管理プログラムによって実行される処理の概略を示すフローチャートである。図5に示すように、業務情報管理プログラムが起動されると、制御部26は、利用者が携帯端末2に実行させる処理を選択する処理の選択処理を実行する(ステップS501)。携帯端末2の利用者は、例えば、表示部22に表示される処理選択画面上のメニューやアイコンを操作部23を用いて選ぶことによって所望の処理を選択する。 5 and 6 are flowcharts showing an outline of processing executed by the business information management program in the mobile terminal 2 according to the present embodiment. As illustrated in FIG. 5, when the business information management program is activated, the control unit 26 executes a process selection process for selecting a process to be executed by the user on the mobile terminal 2 (step S501). The user of the portable terminal 2 selects a desired process by selecting a menu or icon on the process selection screen displayed on the display unit 22 using the operation unit 23, for example.
 勤務開始の手続を行うため、警備員が、ステップS501において操作部23を用いて勤務開始処理を選択する(ステップS502のYes)と、制御部26は、勤務開始処理部261による勤務開始処理を開始する(ステップS503)。 In order to perform the work start procedure, when the guard selects the work start process using the operation unit 23 in step S501 (Yes in step S502), the control unit 26 performs the work start process by the work start processing unit 261. Start (step S503).
 図7は、本実施形態に係る携帯端末2の勤務開始処理における動作シーケンス図である。図7に示すように、携帯端末2において勤務開始処理が開始されると、勤務開始処理部261は、例えば、表示部22に勤務開始に必要な勤務開始情報を入力するための勤務開始入力画面を表示する。携帯端末2の利用者は、この勤務開始入力画面において、操作部23を用いて個人識別情報、端末識別情報および認証情報などの勤務開始に必要な勤務開始情報を入力する(ステップS701)。なお、端末識別情報は、利用者が入力せずに、例えば、携帯端末2の製造時などに記憶部25に記憶されている携帯端末2の識別情報を取得してもよい。勤務開始処理部261は、操作部23から取得した勤務開始情報を勤務開始信号と共に通信処理部21を介してセンタ装置3に送る(ステップS702)。 FIG. 7 is an operation sequence diagram in the work start process of the mobile terminal 2 according to the present embodiment. As shown in FIG. 7, when work start processing is started in the mobile terminal 2, the work start processing unit 261 is, for example, a work start input screen for inputting work start information necessary for work start to the display unit 22. Is displayed. The user of the portable terminal 2 inputs work start information necessary for work start such as personal identification information, terminal identification information, and authentication information on the work start input screen using the operation unit 23 (step S701). The terminal identification information may be acquired by the user without inputting the identification information of the portable terminal 2 stored in the storage unit 25, for example, when the portable terminal 2 is manufactured. The work start processing unit 261 sends the work start information acquired from the operation unit 23 to the center apparatus 3 through the communication processing unit 21 together with the work start signal (step S702).
 センタ装置3において、勤務開始登録部371は、携帯端末2から送信された勤務開始信号および勤務開始情報をIP通信処理部32を介して受け取る(ステップS703)。そして、勤務開始登録部371は、受信した利用者の個人識別情報および認証情報と記憶部36に記憶されている利用者情報の個人識別情報および認証情報とを照合して、利用者の認証を行う(ステップS704)。利用者が認証されると、勤務開始登録部371は、例えば、受け取った利用者の個人識別情報と端末識別情報などの情報とを関連付けて記憶部36の勤務管理情報に追加して記憶することによって、利用者の出勤を登録する(ステップS705)。 In the center apparatus 3, the work start registration unit 371 receives the work start signal and the work start information transmitted from the mobile terminal 2 via the IP communication processing unit 32 (step S703). Then, the work start registration unit 371 compares the received personal identification information and authentication information of the user with the personal identification information and authentication information of the user information stored in the storage unit 36 to authenticate the user. This is performed (step S704). When the user is authenticated, the work start registration unit 371 associates the received personal identification information of the user with information such as terminal identification information, and stores it in addition to the work management information in the storage unit 36. Thus, the attendance of the user is registered (step S705).
 センタ装置3の勤務開始登録部371は、受け取った個人識別情報に基づいて、この利用者が実施する警備に関する警備情報を、記憶部36から取り出す。そして、勤務開始登録部371は、取り出した警備情報と公開鍵および共通鍵などの暗号鍵とを、IP通信処理部32を介して携帯端末2に送る(ステップS706)。また、勤務開始登録部371は、秘密鍵および共通鍵などの暗号鍵を記憶部36に記憶する。なお、公開鍵方式の公開鍵および秘密鍵の鍵ペア並びに共通鍵などの暗号鍵は、センタ装置3の制御部37によって事前に生成されてもよい。 The work start registration unit 371 of the center device 3 extracts the security information regarding the security implemented by the user from the storage unit 36 based on the received personal identification information. Then, the work start registration unit 371 sends the extracted security information and an encryption key such as a public key and a common key to the mobile terminal 2 via the IP communication processing unit 32 (step S706). The work start registration unit 371 stores an encryption key such as a secret key and a common key in the storage unit 36. Note that the public key and public key pair of the public key method, and the encryption key such as the common key may be generated in advance by the control unit 37 of the center device 3.
 携帯端末2において、勤務開始処理部261は、センタ装置3から送信された警備情報および暗号鍵を通信処理部21を介して受け取り(ステップS707)、受け取った警備情報および暗号鍵などを記憶部25に記憶する。 In the mobile terminal 2, the work start processing unit 261 receives the security information and the encryption key transmitted from the center device 3 via the communication processing unit 21 (step S707), and stores the received security information, the encryption key, and the like. To remember.
 警備員は、勤務開始を監視センタに登録し終えると、センタ装置3から送られた警備のスケジュールや警備場所の地図などの警備情報を携帯端末2に表示して参照しながら、警備を行う場所に行き、各点検項目について点検を開始する。そして、警備員は、携帯端末2上で操作部23から点検の記録を入力して点検情報を作成する。 When the security guard finishes registering the start of work with the monitoring center, the security guard displays the security information such as a security schedule and a security location map sent from the center device 3 while referring to the mobile terminal 2 and performs security. Go to and start the inspection for each inspection item. Then, the security guard inputs inspection records from the operation unit 23 on the portable terminal 2 and creates inspection information.
 点検情報を作成するため、警備員が、図5のステップS501において操作部23を用いて点検情報作成処理を選択する(ステップS504のYes)と、制御部26は、業務情報処理部262による点検情報作成処理を開始する(ステップS505)。 In order to create inspection information, when the security guard selects inspection information creation processing using the operation unit 23 in step S501 of FIG. 5 (Yes in step S504), the control unit 26 performs inspection by the business information processing unit 262. Information creation processing is started (step S505).
 図8は、本実施形態に係る携帯端末2の点検情報作成処理における動作シーケンス図である。図8に示すように、携帯端末2において点検情報作成処理が開始されると、業務情報処理部262は、表示部22に点検情報を作成するための点検情報作成画面を表示する。このとき、業務情報処理部262は、この点検情報作成画面に記憶部36に警備情報として記憶されている点検情報入力フォームを表示してもよい。利用者は、この点検情報入力フォームによって、例えば、警備の場所ごとに、到着時刻、出発時刻、点検項目および点検結果などの点検記録を、操作部23を用いて容易に入力することができる(ステップS801)。 FIG. 8 is an operation sequence diagram in the inspection information creation process of the mobile terminal 2 according to the present embodiment. As illustrated in FIG. 8, when the inspection information creation process is started in the mobile terminal 2, the business information processing unit 262 displays an inspection information creation screen for creating inspection information on the display unit 22. At this time, the business information processing unit 262 may display an inspection information input form stored as security information in the storage unit 36 on the inspection information creation screen. Using this inspection information input form, the user can easily input inspection records such as arrival time, departure time, inspection items, inspection results, and the like using the operation unit 23 (for example, for each security location). Step S801).
 業務情報処理部262は、操作部23から受け取った利用者が入力した情報に基づいて点検情報を生成する(ステップS802)。利用者による点検情報の入力が終わると、業務情報処理部262は、生成した点検情報を、未転送の業務情報として記憶部25に記憶する(ステップS803)。このとき、業務情報処理部262は、点検情報を共通鍵などの暗号鍵で暗号化して記憶部25に記憶してもよい。 The business information processing unit 262 generates inspection information based on information input by the user received from the operation unit 23 (step S802). When the user finishes inputting the inspection information, the business information processing unit 262 stores the generated inspection information in the storage unit 25 as untransferred business information (step S803). At this time, the business information processing unit 262 may encrypt the inspection information with an encryption key such as a common key and store it in the storage unit 25.
 なお、業務情報処理部262は、作成した業務情報を、特定のフォルダなどの記憶部25の特定の記憶領域に記憶してもよい。また、業務情報処理部262は、作成した業務情報を、例えば、特定の拡張子を付けたファイル名などの特定の形式の識別情報に対応付けて記憶部25に記憶してもよい。 The business information processing unit 262 may store the created business information in a specific storage area of the storage unit 25 such as a specific folder. The business information processing unit 262 may store the created business information in the storage unit 25 in association with identification information of a specific format such as a file name with a specific extension.
 警備員は、携帯端末2を用いて点検を行う際に、携帯端末2の内蔵カメラを利用して周囲の監視画像を撮影することができる。 The guard can take a surrounding monitoring image using the built-in camera of the mobile terminal 2 when performing an inspection using the mobile terminal 2.
 監視画像を撮影するため、警備員が、図5のステップS501において操作部23を用いて画像情報作成処理を選択すると(ステップS506のYes)、制御部26は、業務情報処理部262による画像情報作成処理を開始する(ステップS507)。 When the security guard selects an image information creation process using the operation unit 23 in step S501 of FIG. 5 (Yes in step S506) in order to capture a monitoring image, the control unit 26 performs image information by the business information processing unit 262. Creation processing is started (step S507).
 図9は、本実施形態に係る携帯端末2の画像情報作成処理における動作シーケンス図である。図9に示すように、携帯端末2の画像情報作成処理において、利用者によって操作部23を介して画像の撮影開始の指示が入力される(ステップS901)と、業務情報処理部262は、画像取得部24に撮影開始の指示を送り画像情報の取得を開始する(ステップS902)。そして、業務情報処理部262は、画像取得部24から取得した画像情報を随時記憶部25に記憶する(ステップS903)。このとき、業務情報処理部262は、取得した画像情報を公開鍵などの暗号鍵で暗号化して記憶部25に記憶してもよい。 FIG. 9 is an operation sequence diagram in the image information creation process of the mobile terminal 2 according to the present embodiment. As shown in FIG. 9, in the image information creation process of the mobile terminal 2, when an instruction to start capturing an image is input by the user via the operation unit 23 (step S <b> 901), the business information processing unit 262 An instruction to start shooting is sent to the acquisition unit 24, and acquisition of image information is started (step S902). Then, the business information processing unit 262 stores the image information acquired from the image acquisition unit 24 in the storage unit 25 as needed (step S903). At this time, the business information processing unit 262 may encrypt the acquired image information with an encryption key such as a public key and store the encrypted image information in the storage unit 25.
 業務情報処理部262は、利用者から操作部23を介して画像の撮影終了の指示を受け取る(ステップS904)と、画像取得部24に撮影終了の指示を送り画像情報の取得を終了する。 When the business information processing unit 262 receives an instruction from the user via the operation unit 23 to end the shooting of the image (step S904), the business information processing unit 262 sends an instruction to end the shooting to the image acquisition unit 24 and ends the acquisition of the image information.
 警備員は、例えば、警備を行う場所の状況の変化に応じて、携帯端末2で既に作成された点検情報を読み出して確認したり、点検の記録を追加/修正して点検情報などの業務情報を更新することができる。 For example, the security guard reads and confirms the inspection information already created on the mobile terminal 2 according to the change in the situation of the place where the security is performed, or adds / corrects inspection records to check the business information such as inspection information. Can be updated.
 業務情報を更新するため、警備員が、図5のステップS501において操作部23を用いて業務情報更新処理を選択すると(ステップS508のYes)、制御部26は、業務情報処理部262による業務情報更新処理を開始する(ステップS509)。 In order to update the business information, when the security guard selects the business information update process using the operation unit 23 in step S501 in FIG. 5 (Yes in step S508), the control unit 26 performs the business information processing by the business information processing unit 262. Update processing is started (step S509).
 図10は、本実施形態に係る携帯端末2の業務情報更新処理における動作シーケンス図である。図10に示すように、携帯端末2において業務情報更新処理が開始されると、業務情報処理部262は、例えば、表示部22に更新する業務情報を選択するための業務情報選択画面を表示する(ステップS1001)。この業務情報選択画面において、利用者が操作部23によって業務情報を選択すると、業務情報処理部262は、選択された業務情報を記憶部25から読み出す(ステップS1002)。 FIG. 10 is an operation sequence diagram in the business information update process of the mobile terminal 2 according to the present embodiment. As illustrated in FIG. 10, when the business information update process is started in the mobile terminal 2, the business information processing unit 262 displays, for example, a business information selection screen for selecting business information to be updated on the display unit 22. (Step S1001). When the user selects business information on the business information selection screen using the operation unit 23, the business information processing unit 262 reads the selected business information from the storage unit 25 (step S1002).
 業務情報処理部262は、読み出した業務情報を表示部22に業務情報更新画面として表示する(ステップS1003)。この業務情報更新画面は、上述の点検情報作成画面(図8のステップS801)と同様の画面でもよい。このとき、読み出された業務情報が共通鍵で暗号化されていれば、業務情報処理部262は、表示部22に表示する前に共通鍵を用いて暗号化された業務情報を復号する。 The business information processing unit 262 displays the read business information on the display unit 22 as a business information update screen (step S1003). This business information update screen may be the same screen as the above-described inspection information creation screen (step S801 in FIG. 8). At this time, if the read business information is encrypted with the common key, the business information processing unit 262 decrypts the business information encrypted using the common key before being displayed on the display unit 22.
 利用者は、この業務情報更新画面において、操作部23を用いて業務情報を編集することができる(ステップS1004)。業務情報処理部262は、利用者からの操作部23による編集の入力に基づいて読み出した業務情報を変更する。 The user can edit the business information on the business information update screen using the operation unit 23 (step S1004). The business information processing unit 262 changes the business information read based on the input of editing by the operation unit 23 from the user.
 業務情報処理部262は、利用者による編集の入力が終了し、変更済み業務情報が生成されると、記憶部25に記憶されている変更前の業務情報を変更後の業務情報に置き換える(ステップS1005)。このとき、業務情報処理部262は、必要に応じて業務情報の記憶に関する管理情報を書き換える。また、業務情報処理部262は、共通鍵で変更後の業務情報を暗号化して記憶部25に記憶してもよい。 When the editing input by the user is completed and the changed business information is generated, the business information processing unit 262 replaces the business information before the change stored in the storage unit 25 with the business information after the change (step). S1005). At this time, the business information processing unit 262 rewrites management information related to storage of business information as necessary. Further, the business information processing unit 262 may encrypt the changed business information with the common key and store the encrypted business information in the storage unit 25.
 警備員は、例えば、警備を終了したとき、または、少し離れた場所へ移動するときなどに、警備中に携帯端末2で作成/更新した点検情報を監視センタに転送する。また、警備員は、画像情報を作成した後などに、画像情報を監視センタに転送することができる。 The security guard transfers inspection information created / updated by the mobile terminal 2 during security to the monitoring center, for example, when the security is finished or when moving to a location a little away. Also, the security guard can transfer the image information to the monitoring center after creating the image information.
 業務情報を転送するため、警備員が、図5のステップS501において操作部23によって業務情報転送処理を選択すると(ステップS510のYes)、制御部26は、業務情報転送部263による業務情報転送処理を開始する(ステップS511)。 In order to transfer the business information, when the security guard selects the business information transfer process by the operation unit 23 in step S501 in FIG. 5 (Yes in step S510), the control unit 26 performs the business information transfer process by the business information transfer unit 263. Is started (step S511).
 図11は、本実施形態に係る携帯端末2の業務情報転送処理における動作シーケンス図である。図11に示すように、携帯端末2において業務情報転送処理が開始されると、業務情報転送部263は、未転送の業務情報を、記憶部25から読み出し、個人識別情報および端末識別情報と共に通信処理部21によってセンタ装置3に送る(ステップS1101)。なお、業務情報転送部263は、業務情報選択画面を表示部22に表示して、転送する業務情報を利用者に選択させてもよい。また、業務情報転送部263は、未転送の業務情報が記憶部25に記憶されていない場合、すべての業務情報が送信済みであることを示すメッセージを表示部22に表示して業務情報転送処理を終了してもよい。 FIG. 11 is an operation sequence diagram in the business information transfer process of the mobile terminal 2 according to the present embodiment. As shown in FIG. 11, when the business information transfer process is started in the mobile terminal 2, the business information transfer unit 263 reads untransferred business information from the storage unit 25 and communicates it together with the personal identification information and the terminal identification information. The data is sent to the center device 3 by the processing unit 21 (step S1101). The business information transfer unit 263 may display a business information selection screen on the display unit 22 to allow the user to select business information to be transferred. Further, the business information transfer unit 263 displays a message on the display unit 22 indicating that all business information has been transmitted when the untransferred business information is not stored in the storage unit 25, and displays the business information transfer process. May be terminated.
 センタ装置3において、業務情報受信部372は、携帯端末2から送信された業務情報、個人識別情報および端末識別情報をIP通信処理部32を介して受け取る(ステップS1102)。業務情報受信部372は、すべての業務情報を正常に受信したことを確認すると、携帯端末2に業務情報の受信が正常に完了したことを表す受信完了信号をIP通信処理部32を介して送る(ステップS1103)。 In the center apparatus 3, the business information receiving unit 372 receives the business information, personal identification information, and terminal identification information transmitted from the mobile terminal 2 via the IP communication processing unit 32 (step S1102). When the business information receiving unit 372 confirms that all the business information has been normally received, the business information receiving unit 372 sends a reception completion signal indicating that the reception of the business information has been normally completed to the mobile terminal 2 via the IP communication processing unit 32. (Step S1103).
 また、センタ装置3の業務情報受信部372は、携帯端末2から受信した業務情報を個人識別情報および端末識別情報と関連付けて記憶部36に記憶してもよい(ステップS1104)。そして、業務情報受信部372は、記憶部36に記憶された業務情報を、記憶部36から読み出して表示部33に表示することができる(ステップS1105)。このとき、記憶部36に記憶されている業務情報が公開鍵で暗号化されている場合、業務情報受信部372は、読み出した業務情報を秘密鍵で復号してから表示部33に表示する。 Further, the business information receiving unit 372 of the center device 3 may store the business information received from the mobile terminal 2 in the storage unit 36 in association with the personal identification information and the terminal identification information (step S1104). Then, the business information receiving unit 372 can read the business information stored in the storage unit 36 from the storage unit 36 and display it on the display unit 33 (step S1105). At this time, when the business information stored in the storage unit 36 is encrypted with the public key, the business information reception unit 372 decrypts the read business information with the private key and displays the decrypted business information on the display unit 33.
 携帯端末2において、業務情報転送部263は、センタ装置3から受信完了信号を通信処理部21を介して受け取る(ステップS1106)と、送信完了した業務情報を業務情報処理部262によって記憶部25から削除する(ステップS1107)。 In the mobile terminal 2, the business information transfer unit 263 receives the reception completion signal from the center device 3 via the communication processing unit 21 (step S 1106), and the business information processing unit 262 receives the business information that has been transmitted from the storage unit 25. It deletes (step S1107).
 なお、業務情報転送部263は、ステップS1101において、携帯電話ネットワーク6の電波状態が悪いときなど業務情報を送信することができない場合、電波状態が悪いため送信できないので後で再転送するよう示すメッセージなどを表示部22に表示し、業務情報転送処理を終了してもよい。また、業務情報転送部263は、業務情報を送信して(ステップS1101)から一定時間経過してもセンタ装置3から受信完了信号が送られない場合、送信が正常に完了しなかったので後で再転送するようメッセージを表示部22に表示し、業務情報転送処理を終了してもよい。 Note that if the business information transfer unit 263 cannot transmit the business information in step S1101, for example, when the radio wave condition of the cellular phone network 6 is bad, the message indicating that the radio wave condition is bad and cannot be transmitted. Or the like may be displayed on the display unit 22, and the business information transfer process may be terminated. Further, if the reception completion signal is not transmitted from the center apparatus 3 even after a predetermined time has elapsed since the transmission of the business information (step S1101), the business information transfer unit 263 has not completed transmission normally. A message may be displayed on the display unit 22 to re-transfer, and the business information transfer process may be terminated.
 警備員は、すべての警備が終わると、携帯端末2によって勤務終了を通知する退勤信号をセンタ装置3に送信するための勤務終了処理を実行させる。このとき、警備員が、勤務終了前に業務情報をセンタ装置3に転送する操作を忘れてしまうと、携帯端末2内に未転送の業務情報が残っている場合がある。また、業務情報転送の操作を行ったとしても、例えば、携帯電話ネットワーク6の電波状態などが原因で、業務情報のセンタ装置3への送信が完了しておらず、その後の再転送の操作を忘れていることもある。このため、第1の実施形態に係る携帯端末2は、以下の勤務終了処理によって、携帯端末2からセンタ装置3への業務情報の転送の操作を忘れることを防止し、業務情報が携帯端末2に残されたまま放置されるのを防止する。 When all the guards are finished, the security guard causes the mobile terminal 2 to perform work end processing for transmitting to the center device 3 a work leave signal for notifying the end of work. At this time, if the security guard forgets to transfer the business information to the center device 3 before the end of work, untransferred business information may remain in the mobile terminal 2. Even if the operation information transfer operation is performed, the transmission of the operation information to the center device 3 is not completed due to, for example, the radio wave condition of the mobile phone network 6, and the subsequent retransfer operation is performed. Sometimes I forgot. For this reason, the mobile terminal 2 according to the first embodiment prevents the operation of transferring business information from the mobile terminal 2 to the center apparatus 3 from being forgotten by the following work end processing, and the business information is stored in the mobile terminal 2. To prevent it from being left untouched.
 勤務を終了するとき、警備員が、図5のステップS501において操作部23によって勤務終了処理を選択すると(図6のステップS512のYes)、制御部26は、勤務終了処理部264による勤務終了処理を開始する(図6のステップS513)。 When the guard finishes work, when the security guard selects work end processing by the operation unit 23 in step S501 in FIG. 5 (Yes in step S512 in FIG. 6), the control unit 26 performs work end processing by the work end processing unit 264. Is started (step S513 in FIG. 6).
 図12は、本実施形態に係る携帯端末2の勤務終了処理における動作シーケンス図である。図12に示すように、携帯端末2において勤務終了処理が開始されると、勤務終了処理部264は、記憶部25に未転送の業務情報が記憶されているか否かを判定する(ステップS1201)。 FIG. 12 is an operation sequence diagram in the work end process of the mobile terminal 2 according to the present embodiment. As shown in FIG. 12, when work end processing is started in the mobile terminal 2, the work end processing unit 264 determines whether untransferred business information is stored in the storage unit 25 (step S1201). .
 未転送の業務情報が記憶部25に記憶されている場合(ステップS1201のYes)、勤務終了処理部264は、未転送の業務情報があるので退勤できないことを示すメッセージを表示部22に表示する(ステップS1202)。そして、勤務終了処理部264は、退勤登録できなかったことを表す退勤不可信号を記憶部25の作業領域に出力して勤務終了処理を終了する(ステップS1203)。 If untransferred business information is stored in the storage unit 25 (Yes in step S1201), the work end processing unit 264 displays a message on the display unit 22 indicating that it is not possible to leave because there is untransferred business information. (Step S1202). Then, the work end processing unit 264 outputs a work disapproval signal indicating that the work relocation registration could not be performed to the work area of the storage unit 25 and ends the work end processing (step S1203).
 例えば、業務情報作成処理において、業務情報が記憶部25の特定のフォルダもしくは記憶領域に記憶される場合、勤務終了処理部264は、この特定のフォルダもしくは記憶領域に業務情報が記憶されていれば、未転送の業務情報があると判定することができる。また、例えば、業務情報作成処理において、業務情報が、特定の拡張子を有するファイル名あるいは特定のフラグを付されて記憶部25に記憶される場合、勤務終了処理部264は、その特定の拡張子を有するファイル名またはフラグが付された情報が記憶部25に記憶されていれば、未転送の業務情報が残っていると判定してもよい。 For example, when the business information is stored in a specific folder or storage area of the storage unit 25 in the business information creation process, the work end processing unit 264 may store the business information in the specific folder or storage area. It can be determined that there is untransferred business information. Further, for example, in the business information creation process, when the business information is stored in the storage unit 25 with a file name having a specific extension or a specific flag, the work end processing unit 264 displays the specific extension. If information with a child file name or flag is stored in the storage unit 25, it may be determined that untransferred business information remains.
 未転送の業務情報が記憶部25に記憶されていない場合(ステップS1201のNo)、勤務終了処理部264は、退勤信号を利用者の個人識別情報および端末識別情報と共に通信処理部21を介してセンタ装置3に送る(ステップS1204)。また、勤務終了処理部264は、記憶部25に記憶されている警備情報および暗号鍵などの情報を消去する。そして、勤務終了処理部264は、退勤を完了したことを表す退勤完了信号を記憶部25の作業領域に出力して勤務終了処理を終了する(ステップS1206)。 If untransferred business information is not stored in the storage unit 25 (No in step S1201), the work end processing unit 264 sends the leaving signal together with the user's personal identification information and terminal identification information via the communication processing unit 21. The data is sent to the center device 3 (step S1204). Also, the work end processing unit 264 erases information such as security information and encryption keys stored in the storage unit 25. Then, the work end processing unit 264 outputs a work completion signal indicating that the work has been completed to the work area of the storage unit 25 and ends the work end processing (step S1206).
 センタ装置3において、勤務終了登録部373は、携帯端末2から送信された退勤信号、個人識別情報および端末識別情報をIP通信処理部32を介して受け取る(ステップS1207)。そして、勤務終了登録部373は、受け取った個人識別情報および端末識別情報に基づいて、利用者の退勤を勤務管理情報に登録する(ステップS1208)。 In the center apparatus 3, the work end registration unit 373 receives the leave signal, personal identification information, and terminal identification information transmitted from the mobile terminal 2 via the IP communication processing unit 32 (step S1207). Then, based on the received personal identification information and terminal identification information, the work end registration unit 373 registers the user's retirement in work management information (step S1208).
 図6に示すように、制御部26は、勤務終了処理部264による勤務終了処理が終了すると、勤務終了処理部264の出力に基づいて、退勤登録が完了したか否かを判定する(ステップS514)。退勤登録が完了した場合(ステップS514のYes)、制御部26は、業務情報管理の処理を終了する。退勤登録が完了していない場合(ステップS514のNo)、制御部26は、図5の処理の選択処理(ステップS501)に戻る。したがって、警備員は、未転送の業務情報が記憶部25に記憶されている場合、表示部22に表示された処理選択画面で操作部23によって業務情報転送処理を選択し、記憶部25に記憶されている業務情報をセンタ装置3に転送することができる。 As shown in FIG. 6, when the work end processing by the work end processing unit 264 ends, the control unit 26 determines whether or not the work relocation registration is completed based on the output of the work end processing unit 264 (step S514). ). If the work registration is completed (Yes in step S514), the control unit 26 ends the business information management process. If the retirement registration has not been completed (No in step S514), the control unit 26 returns to the process selection process (step S501) in FIG. Therefore, when untransferred business information is stored in the storage unit 25, the security guard selects the business information transfer process by the operation unit 23 on the process selection screen displayed on the display unit 22 and stores it in the storage unit 25. The business information being processed can be transferred to the center device 3.
 以上説明してきたように、本発明の一実施形態に係る携帯端末は、利用者が、勤務終了時、携帯端末から監視センタのセンタ装置へ退勤登録を行うとき、携帯端末内に未転送の業務情報が残っているか否かを判定し、未転送の業務情報が携帯端末内に残っている場合、センタ装置への退勤登録を行わない。したがって、携帯端末内に未転送の業務情報が残っている間、利用者は勤務を終了することができない。また携帯端末は、携帯端末内に未転送の業務情報が残っているので退勤登録できないことを利用者に通知するので、利用者は、携帯端末で業務情報転送の操作を行い、携帯端末内の業務情報を監視センタのセンタ装置に転送することができる。したがって、各携帯端末の各利用者は、携帯端末内の業務情報をすべてセンタ装置に転送しなければ勤務を終了することができないので、各携帯端末で作成された業務情報は、すべて、利用者の勤務が終了する前に確実にセンタ装置に送信される。 As described above, the mobile terminal according to an embodiment of the present invention is a service that has not been transferred to the mobile terminal when the user performs work registration from the mobile terminal to the monitoring center device at the end of work. It is determined whether or not information remains. If untransferred business information remains in the mobile terminal, the resignation to the center device is not performed. Therefore, the user cannot finish working while untransferred business information remains in the mobile terminal. In addition, since the mobile terminal notifies the user that unregistered work information cannot be registered because untransferred business information remains in the mobile terminal, the user operates the mobile information transfer on the mobile terminal, The business information can be transferred to the center device of the monitoring center. Therefore, each user of each mobile terminal cannot finish working unless all the business information in the mobile terminal is transferred to the center device, so all the business information created on each mobile terminal is Is surely transmitted to the center device before the end of work.
 また、この携帯端末は、業務情報のセンタ装置への送信を完了するごとに、送信し終わった業務情報を携帯端末の記憶部から削除する。したがって、警備員が勤務を終了する前に、携帯端末内の業務情報のセンタ装置への送信がすべて完了すると、携帯端末内の業務情報は、すべて削除されており、携帯端末内に放置されることはないので、不正流出などのセキュリティ上の問題を防止することができる。 In addition, every time the mobile terminal completes transmission of business information to the center device, the mobile terminal deletes the transmitted business information from the storage unit of the mobile terminal. Therefore, if the transmission of the business information in the mobile terminal to the center device is completed before the security guard finishes work, all the business information in the mobile terminal is deleted and left in the mobile terminal Therefore, it is possible to prevent security problems such as unauthorized leaks.
 本発明は上記実施の形態に限定されるものではなく、幾多の変更および変形が可能である。例えば、上記実施形態では、携帯端末2の勤務終了処理において、勤務終了処理部264は、未転送の業務情報が記憶部25に記憶されている場合(図12のステップS1201のYes)、未転送の業務情報があるので退勤できないことを示すメッセージを表示するだけでなく、記憶部25に記憶されている未転送の業務情報を通信処理部21を介してセンタ装置3に送ってもよい。この場合、勤務終了処理部264は、業務情報をセンタ装置3に送る前に、未転送の業務情報のリストを表示部22に表示し、利用者にセンタ装置3に送信してよいか否かを確認してから送ってもよい。 The present invention is not limited to the above-described embodiment, and many changes and modifications can be made. For example, in the above-described embodiment, in the work end processing of the mobile terminal 2, the work end processing unit 264, when untransferred business information is stored in the storage unit 25 (Yes in step S1201 in FIG. 12), untransferred In addition to displaying a message indicating that it is not possible to leave the office because there is the business information of untransferred, the untransferred business information stored in the storage unit 25 may be sent to the center device 3 via the communication processing unit 21. In this case, the work end processing unit 264 displays a list of untransferred business information on the display unit 22 before sending the business information to the center device 3, and whether or not to send the business information to the center device 3. You may send it after confirming.
 また、上記実施形態では、センタ装置3において、制御部37が公開鍵方式の鍵ペアおよび共通鍵を生成し、IP通信処理部32を介して携帯端末2に送った(図7のステップS706)が、共通鍵は、携帯端末2の制御部26が生成してもよい。この場合、業務情報転送処理において、業務情報転送部263は、共通鍵で暗号化された業務情報と共に共通鍵を通信処理部21を介してセンタ装置3に送ってもよい(図11のステップS1101)。 In the above embodiment, in the center device 3, the control unit 37 generates a public key key pair and a common key, and sends them to the portable terminal 2 via the IP communication processing unit 32 (step S706 in FIG. 7). However, the control unit 26 of the mobile terminal 2 may generate the common key. In this case, in the business information transfer process, the business information transfer unit 263 may send the common key together with the business information encrypted with the common key to the center apparatus 3 via the communication processing unit 21 (step S1101 in FIG. 11). ).
 さらに、勤務開始処理(図7)において、勤務開始処理部261は、センタ装置3の記憶部36に警備情報として記憶される未記入の点検情報入力フォームを受信して、業務情報処理部262によって未転送の点検情報として記憶部25に記憶させてもよい。これにより、利用者は、業務情報更新処理において、未記入の点検情報入力フォームを選択し(図10のステップS1001)、表示部22に表示された未記入の点検情報入力フォームに必要事項を入力することができる。したがって、警備員が勤務を終了する前に、警備中に記入すべき点検情報入力フォームは、すべて携帯端末2からセンタ装置3に送信されることになる。 Further, in the work start processing (FIG. 7), the work start processing unit 261 receives an unfilled inspection information input form stored as security information in the storage unit 36 of the center apparatus 3, and the work information processing unit 262 You may memorize | store in the memory | storage part 25 as untransferred inspection information. Thereby, the user selects an unfilled inspection information input form in the business information update process (step S1001 in FIG. 10), and inputs necessary items to the unfilled inspection information input form displayed on the display unit 22. can do. Accordingly, all inspection information input forms to be filled in during the security before the security guard finishes work are transmitted from the portable terminal 2 to the center device 3.
 また、業務情報転送部263は、業務情報をセンタ装置3に送信する(図11のステップS1101)前に、転送する点検情報入力フォームのすべての項目が入力済みか否かをチェックしてもよい。転送する点検情報に未入力の項目があれば、業務情報転送部263は、点検情報に未入力の項目があるので送信できないことを示すメッセージを表示し、業務情報転送処理を終了してもよい。これにより、警備員は、点検情報入力フォームのすべての項目に漏れなく情報を入力してから、再度、業務情報を転送することができる。 Further, the business information transfer unit 263 may check whether all items of the inspection information input form to be transferred have been input before transmitting the business information to the center device 3 (step S1101 in FIG. 11). . If there is an uninput item in the inspection information to be transferred, the business information transfer unit 263 may display a message indicating that the inspection information cannot be transmitted because there is an uninput item in the inspection information, and may end the business information transfer process. . Thereby, the guard can input the business information again after inputting information to all items of the inspection information input form without omission.
 さらに、携帯端末2において作成される業務情報は、点検情報および画像情報に限定されない。点検情報は、例えば、携帯端末2の利用者が、自然災害や事故などの発生時に現地から被害状況や観察結果などを報告するとき、携帯端末2に入力して作成する他の情報でもよい。また、画像情報は、音声、気象観測データ、大気中の有害物質の測定値など、他の装置から得られる情報でもよい。この場合、携帯端末2の画像取得部24は、それぞれの情報を取得可能な他の装置に置き換えられる。 Furthermore, the business information created in the mobile terminal 2 is not limited to inspection information and image information. The inspection information may be, for example, other information created by inputting to the mobile terminal 2 when the user of the mobile terminal 2 reports a damage situation or observation result from the site when a natural disaster or accident occurs. Further, the image information may be information obtained from other devices such as sound, weather observation data, and measured values of harmful substances in the atmosphere. In this case, the image acquisition unit 24 of the mobile terminal 2 is replaced with another device that can acquire the respective information.
 また、例えば、本実施形態では、警備システムを例にして説明したが、本発明に係る通信システムは、警察、自衛隊、自治体などで用いられるシステムにも適用することができる。 For example, in the present embodiment, the security system has been described as an example, but the communication system according to the present invention can also be applied to a system used in the police, the Self-Defense Force, the local government, and the like.
 以下、本発明に係る業務情報管理システムを、警備システムに適用した第2の実施形態について、図面を参照しつつ説明する。 Hereinafter, a second embodiment in which the business information management system according to the present invention is applied to a security system will be described with reference to the drawings.
 第2の実施形態において警備員が携帯端末を用いて警備を実施する運用は、図1に示した第1の実施形態における運用と同様である。 In the second embodiment, the operation in which the security guard performs security using the mobile terminal is the same as the operation in the first embodiment shown in FIG.
 但し、第2の実施形態に係るセンタ装置は、携帯端末から退勤信号を受信すると、携帯端末に記憶されている未転送の業務情報をセンタ装置に転送するよう指示する転送指示信号を、その携帯端末に送信する。そして、センタ装置は、この転送指示信号に応答したその携帯端末からの業務情報の受信を完了してから、警備員の退勤を登録する。センタ装置は、警備員の退勤登録を完了すると、携帯端末に退勤登録が完了したことを通知し、通知された携帯端末は勤務終了の処理を完了するので、警備員は勤務を完了することができる。これにより、携帯端末に記憶されている未転送の業務情報は、警備員が勤務終了の手続を完了する前に、すべてセンタ装置に転送される。したがって、警備員の勤務完了後に、未転送の業務情報が携帯端末内に残されるというセキュリティ上の問題を回避することができる。また、各警備員が勤務を完了するごとに業務情報は携帯端末からセンタ装置に送信されるので、各携帯端末で作成された業務情報はすべてセンタ装置に確実に集約される。 However, when the center device according to the second embodiment receives the leave signal from the mobile terminal, the center device receives a transfer instruction signal instructing to transfer untransferred business information stored in the mobile terminal to the center device. Send to the terminal. Then, the center device completes reception of the business information from the portable terminal in response to the transfer instruction signal, and then registers the leave of the guard. When the center device completes the resignation of the security guard, it notifies the mobile terminal that the retirement registration has been completed, and since the notified mobile terminal completes the work end processing, the security guard may complete the work. it can. Thereby, all untransferred business information stored in the mobile terminal is transferred to the center device before the security guard completes the procedure for ending work. Therefore, it is possible to avoid a security problem that untransferred business information is left in the portable terminal after the work of the security guard is completed. In addition, since the work information is transmitted from the portable terminal to the center device every time each security guard completes work, all the work information created by each portable terminal is reliably collected in the center device.
 図13は、第2の実施形態に係る警備システムの構成図である。図13に示すように、警備システム1Bは、図1に示した警備システム1の携帯端末2の代わりに携帯端末2Bを有し、センタ装置3の代わりにセンタ装置3Bを有する。また、警備システム1Bは、事業所端末12を有してもよい。 FIG. 13 is a configuration diagram of a security system according to the second embodiment. As shown in FIG. 13, the security system 1 </ b> B has a mobile terminal 2 </ b> B instead of the mobile terminal 2 of the security system 1 shown in FIG. 1, and a center device 3 </ b> B instead of the center device 3. Moreover, the security system 1B may have the business establishment terminal 12.
 事業所端末12は、センタ装置3Bと通信する通信機器の一つであって、ルータ11または他のルータを介してIPネットワーク7に接続されてもよく、ルータ11または他のルータにさらにアクセスポイント10または他のアクセスポイントを介して接続されてもよい。 The office terminal 12 is one of communication devices that communicate with the center apparatus 3B, and may be connected to the IP network 7 via the router 11 or another router, and further connected to the router 11 or another router as an access point. 10 or other access points may be connected.
 なお、事業所端末12は、センタ装置3Bとの間で情報の送受信が可能であれば、いかなる形態の通信ネットワークに接続されてもよい。 The office terminal 12 may be connected to any form of communication network as long as information can be transmitted and received with the center device 3B.
 第2の実施形態に係る携帯端末2Bの構成図は、図3に示した第1の実施形態における携帯端末2の構成図と同様である。但し、携帯端末2Bは、制御部26の代わりに制御部26Bを有する。 The configuration diagram of the mobile terminal 2B according to the second embodiment is the same as the configuration diagram of the mobile terminal 2 in the first embodiment shown in FIG. However, the mobile terminal 2 </ b> B has a control unit 26 </ b> B instead of the control unit 26.
 制御部26Bの構成は、制御部26と同様である。但し、制御部26Bは、業務情報転送部263及び勤務終了処理部264の代わりに業務情報転送部263B及び勤務終了処理部264Bを有する。 The configuration of the control unit 26B is the same as that of the control unit 26. However, the control unit 26B includes a business information transfer unit 263B and a work end processing unit 264B instead of the business information transfer unit 263 and the work end processing unit 264.
 業務情報転送部263Bは、例えば、利用者から操作部23を介して業務情報の転送を指示されたときに加えて、センタ装置3Bから通信処理部21を介して業務情報転送指示信号を受け取ったとき、記憶部25に記憶されている未転送の業務情報をセンタ装置3Bに転送する業務情報転送処理を実行する。 For example, the business information transfer unit 263B receives a business information transfer instruction signal from the center device 3B via the communication processing unit 21 in addition to when the user is instructed to transfer business information via the operation unit 23. At this time, business information transfer processing for transferring the untransferred business information stored in the storage unit 25 to the center device 3B is executed.
 勤務終了処理部264Bは、利用者が勤務を終了するときの勤務終了処理を行う。勤務終了処理において、勤務終了処理部264は、利用者から操作部23を介して勤務終了を示すコマンドが入力されたとき、利用者の勤務終了を表す退勤信号を通信処理部21を介してセンタ装置3Bに送信する。また、勤務終了処理部264は、センタ装置3Bから通信処理部21を介して業務情報転送指示信号を受け取ると、業務情報転送部263によって、記憶部25に記憶されている未転送の業務情報をセンタ装置3Bに通信処理部21を介して送信させる。さらに、勤務終了処理部264は、センタ装置3Bから通信処理部21を介して退勤登録完了信号を受け取った場合、勤務終了処理を終了する。 The work end processing unit 264B performs work end processing when the user ends work. In the work end processing, the work end processing unit 264 receives a leave signal indicating the end of work of the user via the communication processing unit 21 when a command indicating end of work is input from the user via the operation unit 23. Transmit to device 3B. In addition, when the work end processing unit 264 receives a business information transfer instruction signal from the center apparatus 3B via the communication processing unit 21, the business information transfer unit 263 stores untransferred business information stored in the storage unit 25. The center device 3B is caused to transmit via the communication processing unit 21. Furthermore, when the work end processing unit 264 receives a work registration completion signal from the center device 3B via the communication processing unit 21, the work end processing unit 264 ends the work end processing.
 図14は、本実施形態に係るセンタ装置3Bの構成図である。図14に示すように、センタ装置3Bは、図4に示した第1の実施形態におけるセンタ装置3が有する各部を有する。但し、センタ装置3Bは、制御部37の代わりに制御部37Bを有する。 FIG. 14 is a configuration diagram of the center device 3B according to the present embodiment. As illustrated in FIG. 14, the center device 3 </ b> B includes each unit included in the center device 3 in the first embodiment illustrated in FIG. 4. However, the center device 3B includes a control unit 37B instead of the control unit 37.
 なお、IP通信処理部32は、IPネットワーク7を介して警備装置4から受信した情報に加えて、事業所端末12から受信した情報を制御部37に送る。 The IP communication processing unit 32 sends information received from the business establishment terminal 12 to the control unit 37 in addition to the information received from the security device 4 via the IP network 7.
 制御部37Bの構成は、制御部37と同様である。 The configuration of the control unit 37B is the same as that of the control unit 37.
 但し、図14に示すように、制御部37Bは、図4に示した第1の実施形態におけるセンタ装置3が有する各部に加えて、業務情報転送指示部374Bを有する。 However, as shown in FIG. 14, the control unit 37 </ b> B has a business information transfer instruction unit 374 </ b> B in addition to the units included in the center device 3 in the first embodiment shown in FIG. 4.
 なお、勤務開始登録部371は、IP通信処理部32が携帯端末2から勤務開始信号を受信したときに加えて、事業所端末12から勤務開始信号を受信したとき、勤務を開始した利用者を認証し、利用者の出勤を勤務管理情報に登録する。 In addition, when the IP communication processing unit 32 receives a work start signal from the business terminal 12 in addition to the time when the IP communication processing unit 32 receives the work start signal from the mobile terminal 2, the work start registration unit 371 selects the user who has started work. Authenticate and register user attendance in work management information.
 勤務終了登録部373は、IP通信処理部32が携帯端末2から退勤信号を受信したときに加えて、事業所端末12から退勤信号を受信したとき、勤務を終了した利用者の退勤を勤務管理情報に登録する。 The work end registration unit 373 manages work retirement of a user who has finished work when the IP communication processing unit 32 receives a work leave signal from the mobile terminal 2 and also receives a work leave signal from the office terminal 12. Register for information.
 業務情報転送指示部374Bは、IP通信処理部32が携帯端末2や事業所端末12から退勤信号を受信すると、対応する携帯端末2に、記憶部25に記憶されている未転送の業務情報をセンタ装置3に転送するよう指示する転送指示信号をIP通信処理部32を介して送信する。 The business information transfer instruction unit 374B receives the untransferred business information stored in the storage unit 25 in the corresponding mobile terminal 2 when the IP communication processing unit 32 receives the leave signal from the mobile terminal 2 or the office terminal 12. A transfer instruction signal instructing transfer to the center apparatus 3 is transmitted via the IP communication processing unit 32.
 事業所端末12は、例えば、警備員が警備の起点とする事業所などに設置されるノートPCまたはデスクトップPCなどの一般的な情報処理装置である。警備員は、この事業所端末12によって、勤務開始/終了の手続を行ってもよい。事業所端末12は、警備員の勤務開始/終了をルータ11からIPネットワーク7などの通信ネットワークを介してセンタ装置3に通知することができる。 The office terminal 12 is a general information processing apparatus such as a notebook PC or a desktop PC installed in an office or the like where a security guard starts security. The security guard may perform a work start / end procedure by using the office terminal 12. The business office terminal 12 can notify the center device 3 of the start / end of the security guard from the router 11 via the communication network such as the IP network 7.
 事業所端末12は、一般的な情報処理装置と同様の通信処理部、表示部、操作部、記憶部および制御部(図示せず)などを有する。また、事業所端末12の制御部は、携帯端末2の勤務開始処理部261および/または勤務終了処理部264に対応する勤務開始処理部および/または勤務終了処理部(図示せず)を有してもよい。なお、事業所端末12の勤務終了処理部の動作については、後で詳述する。 The establishment terminal 12 includes a communication processing unit, a display unit, an operation unit, a storage unit, a control unit (not shown), and the like similar to a general information processing apparatus. Further, the control unit of the office terminal 12 includes a work start processing unit and / or a work end processing unit (not shown) corresponding to the work start processing unit 261 and / or the work end processing unit 264 of the mobile terminal 2. May be. In addition, operation | movement of the work end process part of the office terminal 12 is explained in full detail later.
 携帯端末2Bおよびセンタ装置3Bの動作について、警備員の警備の流れに沿って説明する。携帯端末2Bおよびセンタ装置3Bは、第1の実施形態の携帯端末2およびセンタ装置3と同様に、図5~図11に示したフローチャートに従って動作する。 The operation of the mobile terminal 2B and the center device 3B will be described along the flow of guards. The mobile terminal 2B and the center device 3B operate according to the flowcharts shown in FIGS. 5 to 11 in the same manner as the mobile terminal 2 and the center device 3 of the first embodiment.
 第2の実施形態に係るセンタ装置3Bは、以下の勤務終了登録処理によって、携帯端末2Bで作成されたすべての業務情報が携帯端末2Bからセンタ装置3Bに確実に転送されるようにし、警備員の勤務終了後に業務情報が携帯端末2Bに残されて放置されるのを防止する。 The center device 3B according to the second embodiment ensures that all business information created on the mobile terminal 2B is transferred from the mobile terminal 2B to the center device 3B by the following work end registration process, The business information is prevented from being left on the portable terminal 2B after the work is completed.
 図15は、本実施形態に係る携帯端末2Bの勤務終了処理における動作シーケンス図である。図15の動作シーケンス図は、図6のステップS513において、図12の動作シーケンス図の代わりに実施される。図15に示すように、携帯端末2Bにおいて勤務終了処理が開始されると、勤務終了処理部264は、利用者の個人識別情報および携帯端末の端末識別情報を有する退勤信号を生成し、生成した退勤信号を通信処理部21を介してセンタ装置3Bに送る(ステップS1501)。 FIG. 15 is an operation sequence diagram in the work end process of the mobile terminal 2B according to the present embodiment. The operation sequence diagram of FIG. 15 is implemented instead of the operation sequence diagram of FIG. 12 in step S513 of FIG. As shown in FIG. 15, when work end processing is started in the mobile terminal 2 </ b> B, the work end processing unit 264 generates and generates a leave signal having the personal identification information of the user and the terminal identification information of the mobile terminal. The leaving signal is sent to the center device 3B via the communication processing unit 21 (step S1501).
 センタ装置3Bにおいて、業務情報転送指示部374Bは、携帯端末2Bから送信された退勤信号をIP通信処理部32を介して受け取る(ステップS1502)と、受け取った端末識別情報に対応する携帯端末2Bに、未転送の業務情報をセンタ装置3Bに転送するよう指示する転送指示信号を、IP通信処理部32を介して送る(ステップS1503)。 In the center apparatus 3B, the business information transfer instruction unit 374B receives the leaving signal transmitted from the mobile terminal 2B via the IP communication processing unit 32 (step S1502), and then the mobile device 2B corresponding to the received terminal identification information. Then, a transfer instruction signal for instructing transfer of untransferred business information to the center apparatus 3B is sent via the IP communication processing unit 32 (step S1503).
 携帯端末2Bにおいて、勤務終了処理部264は、センタ装置3Bから送信された転送指示信号を通信処理部21を介して受け取る(ステップS1504)と、業務情報転送部263による業務情報の転送を開始する。業務情報転送部263は、未転送の業務情報を記憶部25から読み出し、個人識別情報および端末識別情報と共に通信処理部21を介してセンタ装置3Bに送る(ステップS1505)。 In the portable terminal 2B, the work end processing unit 264 receives the transfer instruction signal transmitted from the center device 3B via the communication processing unit 21 (step S1504), and starts the transfer of business information by the business information transfer unit 263. . The business information transfer unit 263 reads untransferred business information from the storage unit 25 and sends it to the center apparatus 3B via the communication processing unit 21 together with the personal identification information and the terminal identification information (step S1505).
 センタ装置3Bにおいて、業務情報受信部372は、携帯端末2Bから送信された業務情報、個人識別情報および端末識別情報をIP通信処理部32を介して受け取る(ステップS1506)。そして、業務情報受信部372は、すべての業務情報を正常に受信したことを確認すると、携帯端末2Bに業務情報の受信が正常に完了したことを表す受信完了信号をIP通信処理部32を介して送る(ステップS1507)。 In the center apparatus 3B, the business information receiving unit 372 receives the business information, personal identification information, and terminal identification information transmitted from the mobile terminal 2B via the IP communication processing unit 32 (step S1506). When the business information receiving unit 372 confirms that all the business information has been received normally, the mobile terminal 2B sends a reception completion signal indicating that the reception of the business information has been normally completed via the IP communication processing unit 32. (Step S1507).
 携帯端末2Bにおいて、業務情報転送部263は、センタ装置3Bから送信された受信完了信号を通信処理部21を介して受け取る(ステップS1508)と、送信完了した業務情報を業務情報処理部262によって記憶部25から削除する(ステップS1509)。また、業務情報転送部263は、記憶部25に記憶されている警備情報および暗号鍵などの情報を消去することができる(ステップS1510)。 In the mobile terminal 2B, the business information transfer unit 263 receives the reception completion signal transmitted from the center device 3B via the communication processing unit 21 (step S1508), and stores the business information that has been transmitted by the business information processing unit 262. It deletes from the part 25 (step S1509). Further, the business information transfer unit 263 can erase information such as security information and an encryption key stored in the storage unit 25 (step S1510).
 センタ装置3Bにおいて、業務情報受信部372は、携帯端末2Bからの受信を完了した業務情報を、個人識別情報および端末識別情報と関連付けて記憶部36に記憶してもよい(ステップS1511)。 In the center apparatus 3B, the business information receiving unit 372 may store the business information that has been received from the mobile terminal 2B in the storage unit 36 in association with the personal identification information and the terminal identification information (step S1511).
 また、センタ装置3Bの勤務終了登録部373は、携帯端末2Bからの業務情報の受信を完了すると、ステップS1502で携帯端末2Bから受け取った個人識別情報に対応する利用者の勤務管理情報に退勤を登録する(ステップS1512)。例えば、勤務終了登録部373は、記憶部36の勤務管理情報において、利用者が退勤済みか否かを示すフラグを退勤済みに設定して、利用者の退勤を登録することができる。あるいは、勤務終了登録部373は、センタ装置3Bのタイマなどから取得した時刻を退勤時刻として勤務管理情報に書き込むことにより、利用者の退勤を登録してもよい。そして、勤務終了登録部373は、携帯端末2Bの利用者の退勤の登録が完了したことを表す退勤登録完了信号を、IP通信処理部32を介して携帯端末2Bに送る(ステップS1513)。 In addition, when the work end registration unit 373 of the center device 3B completes the reception of the business information from the mobile terminal 2B, the work end registration unit 373 leaves the user's work management information corresponding to the personal identification information received from the mobile terminal 2B in step S1502. Registration is performed (step S1512). For example, the work end registration unit 373 can register the user's retirement in the work management information stored in the storage unit 36 by setting a flag indicating whether or not the user has retired as retired. Alternatively, the work end registration unit 373 may register the user's retirement by writing the time acquired from the timer or the like of the center device 3B as work retirement time in the work management information. Then, the work end registration unit 373 sends a retirement registration completion signal indicating that the retirement registration of the user of the mobile terminal 2B is completed to the mobile terminal 2B via the IP communication processing unit 32 (step S1513).
 携帯端末2Bにおいて、勤務終了処理部264は、センタ装置3Bから通信処理部21を介して退勤登録完了信号を受け取る(ステップS1514)と、退勤を完了したことを表す退勤完了信号を記憶部25の作業領域に出力して勤務終了処理を終了する。 In the portable terminal 2B, when the work end processing unit 264 receives a work registration completion signal from the center device 3B via the communication processing unit 21 (step S1514), the work end processing unit 264 sends a work completion signal indicating that the work has been completed in the storage unit 25. Output to the work area and end work end processing.
 なお、携帯端末2Bの業務情報転送部263は、未転送の業務情報をセンタ装置3Bに送信するとき(ステップS1505)、未転送の業務情報が記憶部25に記憶されていなければ、すべての業務情報が転送済みであることを表す転送済信号を、通信処理部21を介してセンタ装置3Bに送信してもよい。そして、センタ装置3Bの勤務終了登録部373は、この転送済信号をIP通信処理部32を介して携帯端末2Bから受け取ると、ステップS1512に進み、携帯端末2Bの利用者の退勤を勤務管理情報に登録し、退勤登録完了信号をIP通信処理部32を介して携帯端末2Bに送ってもよい(ステップS1513)。 When the business information transfer unit 263 of the mobile terminal 2B transmits untransferred business information to the center device 3B (step S1505), all business operations are stored if the untransferred business information is not stored in the storage unit 25. A transferred signal indicating that the information has been transferred may be transmitted to the center device 3B via the communication processing unit 21. When the work end registration unit 373 of the center device 3B receives this transferred signal from the mobile terminal 2B via the IP communication processing unit 32, the process proceeds to step S1512, and the work management information indicates the retirement of the user of the mobile terminal 2B. May be sent to the portable terminal 2B via the IP communication processing unit 32 (step S1513).
 このとき、業務情報転送部263は、例えば、業務情報作成処理において、業務情報が記憶部25の特定のフォルダもしくは記憶領域に記憶される場合、この特定のフォルダもしくは記憶領域に業務情報が記憶されていれば、未転送の業務情報があると判定することができる。また、例えば、業務情報が、特定の拡張子を有するファイル名あるいは特定のフラグを付されて記憶部25に記憶される場合、業務情報転送部263は、その特定の拡張子を有するファイル名またはフラグが付された情報が記憶部25に記憶されていれば、未転送の業務情報が残っていると判定してもよい。 At this time, for example, when the business information is stored in a specific folder or storage area of the storage unit 25 in the business information creation process, the business information transfer unit 263 stores the business information in the specific folder or storage area. If so, it can be determined that there is untransferred business information. In addition, for example, when the business information is stored in the storage unit 25 with a file name having a specific extension or a specific flag, the business information transfer unit 263 selects the file name having the specific extension or If information with a flag is stored in the storage unit 25, it may be determined that untransferred business information remains.
 また、センタ装置3Bの勤務終了登録部373は、ステップS1506において携帯端末2Bからすべての業務情報を正常に受信することができなかった場合、ステップS1513において、業務情報の受信を完了できなかったため退勤の登録が完了しなかったことを表す退勤未登録信号を、IP通信処理部32を介して携帯端末2Bに送ってもよい。 If the work end registration unit 373 of the center device 3B fails to receive all the business information from the mobile terminal 2B normally in step S1506, the work end registration unit 373 is not able to complete the reception of the business information in step S1513. An unregistered signal indicating that the registration has not been completed may be sent to the portable terminal 2B via the IP communication processing unit 32.
 さらに、携帯端末2Bの勤務終了処理部264は、例えば、未転送の業務情報をセンタ装置3Bに送信して(ステップS1505)から一定時間を経過してもセンタ装置3Bから受信完了信号が送られない場合、または、センタ装置3Bから通信処理部21を介して退勤登録完了信号以外の信号を受け取った場合など、退勤登録完了信号を受信できなかった場合、退勤できないことを通知する退勤不可信号を記憶部25の作業領域に出力して勤務終了処理を終了してもよい。このとき、勤務終了処理部264は、未転送の業務情報のセンタ装置3Bへの送信を完了できなかったので退勤できないことを示すメッセージを表示部22に表示してもよい。 Furthermore, the work end processing unit 264 of the mobile terminal 2B transmits a reception completion signal from the center apparatus 3B, for example, even if a certain period of time has passed since the untransferred business information is transmitted to the center apparatus 3B (step S1505). If there is no workout registration completion signal, such as when a signal other than the workout registration completion signal is received from the center apparatus 3B via the communication processing unit 21, a work disapproval notifying signal notifying that the work cannot be retired is provided. You may output to the work area of the memory | storage part 25, and you may complete | finish a work end process. At this time, the work end processing unit 264 may display on the display unit 22 a message indicating that the work cannot be completed because transmission of untransferred business information to the center device 3B could not be completed.
 なお、図6のステップS514において、制御部26は、勤務終了処理部264による勤務終了処理が終了すると、勤務終了処理部264の出力に基づいて、退勤が完了したか否かを判定する(ステップS514)。退勤が完了した場合(ステップS514のYes)、制御部26は、業務情報管理の処理を終了する。退勤が完了しなかった場合(ステップS514のNo)、制御部26は、図5の処理の選択処理(ステップS501)に戻る。したがって、警備員は、退勤が完了しなかった場合、未転送の業務情報が記憶部25に記憶されている可能性があるので、例えば、一定時間の経過後、または、電波状態の良い場所へ移動後、再び、表示部22に表示された処理選択画面で操作部23によって勤務終了処理を選択し、未転送の業務情報をセンタ装置3Bに転送し終わってから、勤務を終了することができる。 In step S514 of FIG. 6, when the work end processing by the work end processing unit 264 is completed, the control unit 26 determines whether or not the work has been completed based on the output of the work end processing unit 264 (step S514). S514). When the retirement is completed (Yes in step S514), the control unit 26 ends the business information management process. If the retirement has not been completed (No in step S514), the control unit 26 returns to the process selection process (step S501) in FIG. Therefore, if the work is not completed, the security guard may store untransferred business information in the storage unit 25. For example, after a certain period of time has passed, or to a place where the radio wave condition is good After the movement, the work end process is selected again by the operation unit 23 on the process selection screen displayed on the display unit 22, and the work can be ended after the untransferred business information is transferred to the center device 3B. .
 以上説明してきたように、本発明の一実施形態に係るセンタ装置は、利用者が、勤務終了時、携帯端末から監視センタのセンタ装置へ退勤登録を行うとき、携帯端末に記憶されている未転送の業務情報をセンタ装置へ転送するよう指示する転送指示信号を送信する。そして、センタ装置は、この転送指示信号に応答して携帯端末が送信した業務情報をすべて正常に受信してから、警備員の退勤を登録する。したがって、警備員の勤務終了時に、携帯端末内に記憶されている未転送の業務情報は、利用者が勤務を終了する前にすべてセンタ装置3Bに転送される。また、各携帯端末の各利用者は、携帯端末内の業務情報をすべてセンタ装置に転送しなければ勤務を終了することができないので、各携帯端末で作成された業務情報は、すべて、利用者の勤務が終了する前に確実にセンタ装置に送信される。 As described above, the center device according to an embodiment of the present invention is not stored in the mobile terminal when the user performs work registration from the mobile terminal to the center device of the monitoring center at the end of work. A transfer instruction signal is transmitted to instruct transfer of the transfer business information to the center apparatus. Then, the center device normally receives all the business information transmitted by the mobile terminal in response to the transfer instruction signal, and then registers the departure of the guard. Therefore, all untransferred business information stored in the mobile terminal at the end of work of the security guard is transferred to the center device 3B before the user finishes work. In addition, since each user of each mobile terminal cannot finish working unless all the business information in the mobile terminal is transferred to the center device, all the business information created on each mobile terminal Is surely transmitted to the center device before the end of work.
 本発明は上記実施の形態に限定されるものではなく、幾多の変更および変形が可能である。例えば、上記実施形態では、警備員は、携帯端末2Bを用いて勤務終了をセンタ装置3Bに通知したが、携帯端末2Bに代えてPCなどの事業所端末12を用いて勤務終了をセンタ装置3Bに通知することができる。この場合、事業所端末12において、利用者が操作部(図示せず)を用いて勤務終了処理の開始指示を入力することによって、事業所端末12の勤務終了処理部(図示せず)による勤務終了処理が開始される。事業所端末12における勤務終了処理は、図15に示した携帯端末2Bの勤務終了処理に対応するので、以下では、異なる点を中心に説明する。 The present invention is not limited to the above-described embodiment, and many changes and modifications can be made. For example, in the above embodiment, the security guard notifies the center device 3B of the end of work using the mobile terminal 2B, but the center device 3B uses the office terminal 12 such as a PC instead of the mobile terminal 2B. Can be notified. In this case, at the office terminal 12, the user inputs an instruction to start work end processing using the operation unit (not shown), so that the work by the work end processing part (not shown) of the office terminal 12 is performed. Termination processing is started. The work end process at the business office terminal 12 corresponds to the work end process of the mobile terminal 2B shown in FIG. 15, and therefore, different points will be mainly described below.
 勤務終了処理が開始されると、事業所端末12の勤務終了処理部は、利用者の個人識別情報および利用者が使用する携帯端末2Bの端末識別情報を取得する。例えば、事業所端末12の勤務終了処理部は、これらの個人識別情報および端末識別情報を記憶部から読み出すことができる。また、これらの情報が記憶部(図示せず)に記憶されていない場合、事業所端末12の勤務終了処理部は、表示部(図示せず)に利用者の個人識別情報および利用者が使用する携帯端末2Bの端末識別情報の入力画面を表示し、利用者が操作部から入力した個人識別情報および端末識別情報を受け取ってもよい。そして、事業所端末12の勤務終了処理部は、取得した個人識別情報および端末識別情報を有する退勤信号を生成し、生成した退勤信号を事業所端末12の通信処理部(図示せず)を介してセンタ装置3Bに送信する(ステップS1501)。センタ装置3Bにおいて、業務情報転送指示部374Bは、事業所端末12から送信された退勤信号をIP通信処理部32を介して受け取る(ステップS1502)。ステップS1503~S1512における処理は、携帯端末2Bによる勤務終了処理と同様に行われるので、説明を省略する。 When work end processing is started, the work end processing unit of the establishment terminal 12 acquires the personal identification information of the user and the terminal identification information of the mobile terminal 2B used by the user. For example, the work end processing unit of the office terminal 12 can read out the personal identification information and the terminal identification information from the storage unit. In addition, when these pieces of information are not stored in the storage unit (not shown), the work end processing unit of the office terminal 12 is used by the user's personal identification information and the user on the display unit (not shown). The terminal identification information input screen of the portable terminal 2B to be displayed may be displayed, and the personal identification information and the terminal identification information input from the operation unit by the user may be received. Then, the work end processing unit of the business establishment terminal 12 generates a leaving signal having the acquired personal identification information and terminal identification information, and the generated workout signal is transmitted via the communication processing unit (not shown) of the business establishment terminal 12. To the center device 3B (step S1501). In the center apparatus 3B, the business information transfer instruction unit 374B receives the leave signal transmitted from the office terminal 12 via the IP communication processing unit 32 (step S1502). Since the processing in steps S1503 to S1512 is performed in the same manner as the work end processing by the mobile terminal 2B, description thereof is omitted.
 センタ装置3Bにおいて、勤務終了登録部373は、利用者の退勤を登録する(ステップS1512)と、携帯端末2Bの利用者の退勤の登録が完了したことを表す退勤登録完了信号を、IP通信処理部32を介して事業所端末12に送信する(ステップS1513)。事業所端末12の勤務終了処理部は、センタ装置3Bから通信処理部を介して退勤登録完了信号を受け取る(ステップS1514)と、勤務終了処理を完了したことを表す退勤完了信号を事業所端末12の表示部に出力して終了する。また、事業所端末12の勤務終了処理部は、退勤登録完了信号を受信できなかった場合、退勤できないことを通知する退勤不可信号を事業所端末12の表示部に出力して勤務終了処理を終了してもよい。このとき、事業所端末12の勤務終了処理部は、未転送の業務情報の携帯端末2Bからセンタ装置3Bへの送信を完了できなかったので退勤できないことを示すメッセージを事業所端末12の表示部に表示する。 In the center apparatus 3B, when the work end registration unit 373 registers the user's retirement (step S1512), the work relocation registration completion signal indicating that the user's retirement registration of the mobile terminal 2B has been completed is processed by the IP communication process. It transmits to the office terminal 12 via the unit 32 (step S1513). When the work end processing unit of the business establishment terminal 12 receives the work registration completion signal from the center device 3B via the communication processing unit (step S1514), the work completion processing signal indicating that the work completion processing has been completed is sent to the business establishment terminal 12. And output to the display unit. In addition, when the work termination processing unit of the business terminal 12 fails to receive the work registration completion signal, the work termination processing unit outputs a work disapproval impossible signal for notifying that work cannot be performed to the display unit of the business terminal 12 and ends the work termination processing. May be. At this time, the work end processing unit of the business office terminal 12 displays a message indicating that the work cannot be retired because the transmission of untransferred business information from the portable terminal 2B to the center device 3B cannot be completed. To display.
 本変形例において、センタ装置3Bの勤務終了登録部373は、ステップS1503において携帯端末2Bに転送指示信号を送信することができなかった場合、ステップS1513において、携帯端末2Bと通信不能のため退勤の登録が完了しなかったことを表す通信不能信号もしくは退勤未登録信号を、IP通信処理部32を介して事業所端末12に送ってもよい。この通信不能信号もしくは退勤未登録信号を事業所端末12の通信処理部を介して受け取った事業所端末12の勤務終了処理部は、携帯端末2Bと通信不能のため退勤の登録が完了しなかったことを示すメッセージを、事業所端末12の表示部に表示することができる。これにより、警備員は、携帯端末2Bの電源を投入したり、携帯端末2Bを電波状態の良い場所へ移動したりすることによって、携帯端末2Bをセンタ装置3Bと通信可能な状態にすることができる。そして、警備員は、再度、事業所端末12の操作部を操作して勤務終了の手続を行うことができる。 In this modification, if the work end registration unit 373 of the center device 3B cannot transmit the transfer instruction signal to the mobile terminal 2B in step S1503, the work end registration unit 373 leaves the office because it cannot communicate with the mobile terminal 2B in step S1513. A communication failure signal indicating that registration has not been completed or an unregistered signal for leaving work may be sent to the business establishment terminal 12 via the IP communication processing unit 32. The work end processing unit of the office terminal 12 that has received this incommunicable signal or the unregistered signal for leaving work through the communication processing unit of the office terminal 12 has not completed the registration of the retirement due to the inability to communicate with the mobile terminal 2B. A message indicating this can be displayed on the display unit of the office terminal 12. Thereby, the security guard can make the portable terminal 2B communicable with the center device 3B by turning on the power of the portable terminal 2B or moving the portable terminal 2B to a place where the radio wave condition is good. it can. And the guard can operate the operation part of the office terminal 12 again, and can perform the procedure of a work end.
 上述したように、本変形例に係る警備システムでは、警備員が事業所端末12などの携帯端末2B以外の情報処理装置を用いて勤務終了の手続を行う場合であっても、この情報処理装置から退勤信号を受信したセンタ装置3Bは、警備員が使用する携帯端末2Bに、未転送の業務情報をセンタ装置3Bに転送するよう指示する。したがって、警備員が携帯端末2B以外の種々の装置を用いて勤務終了の手続を行ったとしても、携帯端末2Bで作成された業務情報は、警備員の勤務が完了する前に確実にセンタ装置3Bに転送される。 As described above, in the security system according to this modification, even if the security guard performs the procedure for ending work using an information processing device other than the mobile terminal 2B such as the office terminal 12, the information processing device The center device 3B that has received the leave signal from the computer instructs the portable terminal 2B used by the security guard to transfer the untransferred business information to the center device 3B. Therefore, even if the security guard uses the various devices other than the mobile terminal 2B to complete the work end procedure, the business information created by the mobile terminal 2B is surely stored in the center device before the security guard's work is completed. Transferred to 3B.
 また、第2の実施形態においても、第1の実施形態で示した変形例を適用することが可能である。 Also in the second embodiment, it is possible to apply the modification example shown in the first embodiment.
 以下、本発明に係る情報管理システムを、警備システムに適用した第3の実施形態について、図面を参照しつつ説明する。 Hereinafter, a third embodiment in which the information management system according to the present invention is applied to a security system will be described with reference to the drawings.
 第3の実施形態において警備員が携帯端末を用いて警備を実施する運用は、図1に示した第1の実施形態における運用と同様である。 In the third embodiment, the operation in which the security guard performs the security using the mobile terminal is the same as the operation in the first embodiment shown in FIG.
 第3の実施形態に係る警備システム100では、各警備員は、警備を開始する前にスマートフォン等の携帯端末200を用いて勤務開始の操作を行う。携帯端末200は、その警備員が勤務を開始する旨をネットワーク500を介して、監視センタに設置されたセンタ装置300に通知する。センタ装置300は、携帯端末200からの通知を受信すると、該当する警備員の勤務開始を登録する。警備員は、勤務を開始すると、センタ装置300から送られた警備情報に従って、指定された点検箇所を点検しながら携帯端末200に点検結果を入力する。また、警備員は、携帯端末200を用いて点検箇所を撮影する。携帯端末200は、点検結果等の警備員が行った業務に関する業務情報、及び点検箇所を撮影した画像情報を取得し記憶する。携帯端末200は、記憶した業務情報及び画像情報を警備員の操作に従ってセンタ装置300に送信する。警備員は、警備の終了後、携帯端末2を用いて勤務終了の操作を行い、携帯端末200は、その警備員が勤務を終了する旨をネットワーク500を介してセンタ装置3に通知する。センタ装置300は、携帯端末200からの通知を受信すると、該当する警備員の勤務終了を登録する。
 なお、警備員による勤務開始及び勤務終了の操作及びセンタ装置300への通知は、携帯端末200でなく、PC400を用いて行われてもよい。
In the security system 100 according to the third embodiment, each guard performs an operation to start work using the mobile terminal 200 such as a smartphone before starting security. The portable terminal 200 notifies the center device 300 installed in the monitoring center via the network 500 that the guard starts working. When the center device 300 receives the notification from the portable terminal 200, the center device 300 registers the start of work of the corresponding guard. When the security officer starts working, the security officer inputs the inspection result to the portable terminal 200 while inspecting the designated inspection location according to the security information sent from the center device 300. The guard uses the mobile terminal 200 to photograph the inspection location. The portable terminal 200 acquires and stores business information related to the work performed by the guards such as inspection results and image information obtained by photographing the inspection location. The portable terminal 200 transmits the stored business information and image information to the center device 300 according to the operation of the guard. The security guard performs a work end operation using the mobile terminal 2 after the security ends, and the mobile terminal 200 notifies the center apparatus 3 via the network 500 that the security guard ends the work. When the center device 300 receives the notification from the mobile terminal 200, the center device 300 registers the end of work of the corresponding guard.
Note that the work start and work end operations by the security guard and the notification to the center apparatus 300 may be performed using the PC 400 instead of the mobile terminal 200.
 携帯端末200が取得した画像情報には、個人情報等の機密事項が含まれる可能性があるため、セキュリティ保護の観点から、画像情報を長期にわたって携帯端末200に記憶しておくことは好ましくない。また、現場の警備員は、現場の様子を直接見ることができるため、証拠として記録した画像情報を閲覧する必要がないが、現場の様子を直接見ることができない監視センタにいる監視員は、リアルタイムに画像情報を取得して現場の様子を確認することが好ましい。そこで、本発明に係る携帯端末は、画像情報を取得すると、取得した画像情報を即時にセンタ装置に送信し、送信が完了すると削除する。
 一方、携帯端末が取得した業務情報は、警備員により現場で更新又は変更される場合がある。このような業務情報が携帯端末により自動的にセンタ装置に送信されると、どの時点での情報が送信されたかを現場の警備員が把握できなくなったり、変更途中の情報が送信されるおそれがある。また、センタ装置に送信された業務情報が削除されると、警備員が再確認等のために閲覧することができなくなる。そこで、本発明に係る携帯端末は、業務情報については、警備員による意識的な指示に従ってセンタ装置に送信し、その送信が完了してから削除する。
 これにより、携帯端末は、取得した情報を、その種類に応じて適切なタイミングでセンタ装置に送信することを図る。
Since the image information acquired by the mobile terminal 200 may include confidential matters such as personal information, it is not preferable to store the image information in the mobile terminal 200 for a long time from the viewpoint of security protection. In addition, since the on-site guards can directly see the situation on the scene, there is no need to browse the image information recorded as evidence, but the surveillance staff at the surveillance center who cannot directly see the situation on the spot, It is preferable to acquire the image information in real time and confirm the state of the site. Therefore, when acquiring the image information, the portable terminal according to the present invention immediately transmits the acquired image information to the center device, and deletes it when the transmission is completed.
On the other hand, the business information acquired by the mobile terminal may be updated or changed on site by a security guard. When such business information is automatically transmitted to the center device by the mobile terminal, there is a risk that the security guards at the site will not be able to grasp the point in time when the information was transmitted, or information in the middle of change may be transmitted. is there. Further, when the business information transmitted to the center device is deleted, the security guard cannot browse for reconfirmation. Therefore, the mobile terminal according to the present invention transmits the business information to the center device in accordance with a conscious instruction from the guard, and deletes it after the transmission is completed.
Thereby, the portable terminal intends to transmit the acquired information to the center apparatus at an appropriate timing according to the type.
 図16は、第3の実施形態に係る警備システムの構成図である。図16に示すように、警備システム1Cは、携帯端末2Cと、センタ装置3Cと、警備装置4とを有する。携帯端末2Cは、警備装置4が設置された施設で使用されてもよいし、警備装置4が設置されていない場所で使用されてもよい。 FIG. 16 is a configuration diagram of a security system according to the third embodiment. As illustrated in FIG. 16, the security system 1 </ b> C includes a mobile terminal 2 </ b> C, a center device 3 </ b> C, and a security device 4. The portable terminal 2C may be used in a facility where the security device 4 is installed, or may be used in a place where the security device 4 is not installed.
 携帯端末2Cは、基地局装置5を介して携帯電話ネットワーク6に接続される。この携帯電話ネットワーク6は、W-CDMA、CDMA2000、LTE、WiMAX又はPHS等の通信方式に従ったネットワークであり、さらに不図示のゲートウェイサーバを介して、インターネット等のIPネットワーク7に接続される。センタ装置3C及び警備装置4は、このIPネットワーク7に接続される。なお、警備装置4が設置されている施設において無線LANが使用可能な場合、携帯端末2Cは、IPネットワーク7に接続された不図示の無線LANのアクセスポイントを介してIPネットワーク7に接続されてもよい。 The mobile terminal 2C is connected to the mobile phone network 6 via the base station device 5. The cellular phone network 6 is a network according to a communication method such as W-CDMA, CDMA2000, LTE, WiMAX, or PHS, and is further connected to an IP network 7 such as the Internet via a gateway server (not shown). The center device 3C and the security device 4 are connected to the IP network 7. When the wireless LAN can be used in the facility where the security device 4 is installed, the portable terminal 2C is connected to the IP network 7 via a wireless LAN access point (not shown) connected to the IP network 7. Also good.
 携帯端末2Cは、第1の実施形態の携帯端末2と同様の装置であり、警備員が業務を実施するときに使用する、スマートフォン、タブレットPC又はノートPC等の携帯可能な通信装置である。携帯端末2Cは、警備員による指示に従って、勤務の開始及び終了をセンタ装置3Cに通知し、警備で使用する警備情報をセンタ装置3Cから受信する。また、携帯端末2Cは、警備員の操作により入力されたテキストの業務情報及び点検箇所が撮影された画像情報を取得し、取得した業務情報及び画像情報をセンタ装置3Cに送信する。 The portable terminal 2C is a device similar to the portable terminal 2 of the first embodiment, and is a portable communication device such as a smartphone, a tablet PC, or a notebook PC that is used when a security guard performs business. The portable terminal 2C notifies the center device 3C of the start and end of work in accordance with instructions from the security guard, and receives security information used for security from the center device 3C. Further, the portable terminal 2C acquires the text work information input by the operation of the security guard and the image information obtained by photographing the inspection location, and transmits the acquired work information and image information to the center device 3C.
 センタ装置3Cは、第1の実施形態のセンタ装置3と同様の装置であり、警備会社等が警備装置4を監視するために運営する監視センタ、警備員を派遣する警備本部、警備員に遠隔から指示を出すための指令本部、大型ビル内の防災センタに設けられた防災本部等、警備員の管理を行う施設に設置される。センタ装置3Cは、いわゆるサーバで構成され、IPネットワーク7を介して警備装置4と通信するための通信インターフェースと、液晶ディスプレイ等の表示装置と、キーボード、マウス等の入力装置と、ブザー、LED(Light Emitting Diode)等で構成される報知部を備える。センタ装置3Cは、携帯端末2Cを用いて警備を実施する警備員の勤務の管理、警備で使用する警備情報の携帯端末2Cへの提供、及び各携帯端末2Cが取得した業務情報及び画像情報等の集中管理を行う。また、センタ装置3Cは、警備装置4からIPネットワーク7を介して異常検出信号を受信すると、その異常検出信号を送信した警備装置4が設置された物件及び検出された異常の内容を、報知部及び表示装置を通じて監視員に通知する。異常を通知されたセンタ装置3Cの監視員は、警備員が携帯している携帯端末2Cに連絡し、その警備員に、異常が発生している警備装置4が設置された物件に行って、適切な対処を実施するように指示する。 The center device 3C is the same device as the center device 3 of the first embodiment, and is remotely connected to a monitoring center operated by a security company or the like to monitor the security device 4, a security headquarters that dispatches security personnel, and security personnel. It will be installed in facilities that manage security guards, such as the command headquarters for issuing instructions from the disaster prevention headquarters and the disaster prevention headquarters installed in the disaster prevention center in large buildings. The center device 3C is configured by a so-called server, a communication interface for communicating with the security device 4 via the IP network 7, a display device such as a liquid crystal display, an input device such as a keyboard and a mouse, a buzzer, and an LED ( It is equipped with a notification unit composed of Light (Emitting (Diode)). The center device 3C manages work of security guards who perform security using the mobile terminal 2C, provides security information used for security to the mobile terminal 2C, and business information and image information acquired by each mobile terminal 2C. Centralized management. Further, when the center device 3C receives the abnormality detection signal from the security device 4 via the IP network 7, the notifying unit notifies the property where the security device 4 that transmitted the abnormality detection signal is installed and the content of the detected abnormality. And the monitor is notified through the display device. The monitor of the center device 3C notified of the abnormality contacts the portable terminal 2C carried by the security guard, and goes to the property where the security device 4 in which the abnormality has occurred is installed. Instruct them to take appropriate action.
 警備装置4は、第1の実施形態の警備装置と同様の装置である。 The security device 4 is the same device as the security device of the first embodiment.
 図17は、本実施形態に係る警備システム1Cの全体動作シーケンス図である。
 まず、携帯端末2Cは、警備員により勤務開始が指示されると、警備員が勤務を開始することを表す出勤信号をセンタ装置3Cに送信する(ステップS1701)。出勤信号には、携帯端末2Cを利用する警備員を識別するための個人ID(Identifier)、認証情報、携帯端末2Cを識別するための端末ID等が含まれる。認証情報は、例えば予め定められたパスワードである。端末IDは、例えば携帯端末2Cの電話番号である。
 一方、センタ装置3Cは、出勤信号を受信すると、携帯端末2Cを利用する警備員の認証を行い、その警備員の勤務開始を登録する(ステップS1702)。次に、センタ装置3Cは、出勤信号に対する応答として出勤応答信号を携帯端末2Cに返信する(ステップS1703)。出勤応答信号には、警備員の認証に成功したか否かが含まれる。また、警備員の認証に成功した場合、出勤応答信号には、さらに、この警備員が実施する警備に関する警備情報、携帯端末2Cが取得した情報を暗号化するための公開鍵及び共通鍵等が含まれる。
FIG. 17 is an overall operation sequence diagram of the security system 1C according to the present embodiment.
First, when the start of work is instructed by the security guard, the mobile terminal 2C transmits a work attendance signal indicating that the security guard starts work (step S1701). The attendance signal includes a personal ID (Identifier) for identifying a guard using the mobile terminal 2C, authentication information, a terminal ID for identifying the mobile terminal 2C, and the like. The authentication information is, for example, a predetermined password. The terminal ID is, for example, the telephone number of the mobile terminal 2C.
On the other hand, when the center device 3C receives the attendance signal, the center device 3C authenticates the guard using the portable terminal 2C and registers the start of the guard's work (step S1702). Next, the center device 3C returns an attendance response signal to the portable terminal 2C as a response to the attendance signal (step S1703). The attendance response signal includes whether or not the security guard has been successfully authenticated. In addition, when the security guard is successfully authenticated, the attendance response signal further includes security information related to security performed by the security guard, a public key and a common key for encrypting information acquired by the mobile terminal 2C, and the like. included.
 警備員の認証に成功した場合、携帯端末2Cは、警備処理を実行する。警備処理において、携帯端末2Cは、特定の情報を取得すると、取得した情報を含む情報通知信号をセンタ装置3Cに送信する(ステップS1704)。情報通知信号には、取得した情報、警備員の個人ID,携帯端末2Cの端末ID等が含まれる。
 一方、センタ装置3Cは、情報通知信号を受信すると、情報通知信号に含まれる各情報を記憶し(ステップS1705)、情報通知信号に対する応答として情報通知応答信号を携帯端末2Cに返信する(ステップS1706)。
When the authentication of the guard is successful, the mobile terminal 2C executes a security process. In the security process, when the mobile terminal 2C acquires specific information, the mobile terminal 2C transmits an information notification signal including the acquired information to the center device 3C (step S1704). The information notification signal includes the acquired information, the personal ID of the security guard, the terminal ID of the portable terminal 2C, and the like.
On the other hand, when receiving the information notification signal, the center device 3C stores each information included in the information notification signal (step S1705), and returns an information notification response signal to the portable terminal 2C as a response to the information notification signal (step S1706). ).
 携帯端末2Cは、その後、警備員により勤務終了が指示されると、警備員が勤務を終了することを表す退勤信号をセンタ装置3Cに送信する(ステップS1707)。退勤信号には、携帯端末2Cを利用する警備員の個人ID、携帯端末2Cの端末ID等が含まれる。
 一方、センタ装置3Cは、退勤信号を受信すると、その警備員の勤務終了を登録する(ステップS1708)。次に、センタ装置3Cは、退勤信号に対する応答として退勤応答信号を携帯端末2Cに返信し(ステップS1709)、一連の処理を終了する。
After that, when the security guard instructs the end of work, the portable terminal 2C transmits a leaving signal indicating that the security guard has finished working to the center apparatus 3C (step S1707). The leaving signal includes the personal ID of the guard using the mobile terminal 2C, the terminal ID of the mobile terminal 2C, and the like.
On the other hand, when the center device 3C receives the leave signal, the center device 3C registers the end of work of the security guard (step S1708). Next, the center device 3C returns a leaving response signal to the portable terminal 2C as a response to the leaving signal (step S1709), and ends a series of processes.
 図18は、本実施形態に係る携帯端末2Cの構成図である。図4に示すように、携帯端末2Cは、通信処理部21と、表示部22と、操作部23と、画像入力部27と、音声入力部28と、記憶部25と、制御部26Cとを有する。 FIG. 18 is a configuration diagram of the mobile terminal 2C according to the present embodiment. As shown in FIG. 4, the mobile terminal 2C includes a communication processing unit 21, a display unit 22, an operation unit 23, an image input unit 27, a voice input unit 28, a storage unit 25, and a control unit 26C. Have.
 通信処理部21は、第1の実施形態の通信処理部21と同様の構成である。 The communication processing unit 21 has the same configuration as the communication processing unit 21 of the first embodiment.
 表示部22は、第1の実施形態の表示部22と同様の構成であり、制御部26から受け取った各種情報等を表示して、警備員へ報知する。表示部22には、警備員からの指示、点検結果等を入力するための画面、勤務終了時に携帯端末2C内に未転送の業務情報又は画像情報が残っているため勤務を終了できないことを通知するエラーメッセージ等が表示される。 The display unit 22 has the same configuration as the display unit 22 of the first embodiment, displays various information received from the control unit 26, and notifies the security guard. The display unit 22 is informed that a screen for inputting instructions from the guards, inspection results, etc., and that work cannot be terminated because untransferred business information or image information remains in the mobile terminal 2C at the end of work. Error message is displayed.
 操作部23は、第1の実施形態の操作部23と同様の構成であり、警備員の操作により入力された各種指示、個人ID、認証情報、端末ID及び業務情報等を取得する。 The operation unit 23 has the same configuration as that of the operation unit 23 of the first embodiment, and acquires various instructions, personal ID, authentication information, terminal ID, business information, and the like input by the operation of the guard.
 画像入力部27は、点検個所を撮影して画像を入力するカメラであり、例えば、2次元に配列され、受光した光量に応じた電気信号を出力する光電変換素子(例えば、CCDセンサ、C-MOS等)と、その光電変換素子上に撮影領域の像を結像するための結像光学系と、A/D変換器を有する。画像入力部27は、警備員により撮影された点検個所の画像情報を順次取得し、制御部26Cへ渡す。なお、画像情報は静止画像であってもよいし、動画像であってもよく、このため、画像入力部27は、JPEG又はMPEG等の符号化方式により画像情報を符号化するエンコーダを有し、符号化した画像情報を出力してもよい。 The image input unit 27 is a camera that captures an inspection location and inputs an image. For example, the image input unit 27 is a two-dimensional array of photoelectric conversion elements (for example, a CCD sensor, a C−) that outputs an electrical signal corresponding to the amount of received light. MOS), an imaging optical system for forming an image of the imaging region on the photoelectric conversion element, and an A / D converter. The image input unit 27 sequentially acquires the image information of the inspection points photographed by the security guard and passes them to the control unit 26C. The image information may be a still image or a moving image. For this reason, the image input unit 27 has an encoder that encodes image information by an encoding method such as JPEG or MPEG. The encoded image information may be output.
 音声入力部28は、マイクロフォン、増幅器及びA/D変換器等を有し、点検個所における音声をデジタル信号である音声信号に変換して入力する電気回路である。音声入力部28は、集音された点検個所における音声情報を取得し、制御部26Cへ渡す。 The voice input unit 28 is an electric circuit that includes a microphone, an amplifier, an A / D converter, and the like, and converts the voice at the inspection location into a voice signal that is a digital signal and inputs the voice signal. The voice input unit 28 acquires the voice information at the collected inspection location and passes it to the control unit 26C.
 記憶部25は、第1の実施形態の記憶部25と同様の構成であり、センタ装置3Cから受信した警備情報、共通鍵及び公開鍵、警備処理において取得した業務情報、画像情報及び音声情報等を記憶する。 The storage unit 25 has the same configuration as the storage unit 25 of the first embodiment, and includes security information, common key and public key received from the center device 3C, business information acquired in the security process, image information, audio information, and the like. Remember.
 警備情報には、例えば、警備員が警備する場所及びスケジュール、金庫等の監視対象物の配置を表す間取り図、警備員が警備中に点検結果を入力するための入力フォーム等、警備員が警備を実施するために使用する情報が含まれる。警備情報は、センタ装置3Cから通信処理部21を介して受信され、記憶部25に記憶される。
 業務情報には、例えば、警備中の警備員によって操作部23を用いて入力された点検結果が含まれる。業務情報は、共通鍵で暗号化されて記憶部25に記憶される。
 画像情報及び音声情報は、公開鍵で暗号化されて記憶部25に記憶される。
Security information includes, for example, a place and schedule for security guards, a floor plan showing the arrangement of monitored objects such as safes, and an input form for security guards to enter inspection results while guarding. Contains information used to implement The security information is received from the center device 3C via the communication processing unit 21 and stored in the storage unit 25.
The business information includes, for example, an inspection result input using the operation unit 23 by a guard who is guarded. The business information is encrypted with the common key and stored in the storage unit 25.
The image information and audio information are encrypted with the public key and stored in the storage unit 25.
 制御部26Cは、第1の実施形態の制御部26と同様の構成であり、警備員によって入力された業務情報、画像入力部27が取得した画像情報、音声入力部28が取得した音声情報等をセンタ装置に送信するとともに、センタ装置への送信が完了した各情報を削除する。そのために、制御部26Cは、そのプロセッサ上で動作するソフトウェアにより実装される機能モジュールとして、勤務開始処理部261Cと、情報処理部262Cと、勤務終了処理部264Cとを有する。
 なお、制御部26Cが有するこれらの各部は、独立した集積回路、ファームウェア、マイクロプロセッサ等で構成されてもよい。
 以下、制御部26Cの各部について詳細に説明する。
The control unit 26C has the same configuration as that of the control unit 26 of the first embodiment. The business information input by the security guard, the image information acquired by the image input unit 27, the audio information acquired by the audio input unit 28, and the like. Is transmitted to the center apparatus, and each piece of information that has been transmitted to the center apparatus is deleted. For this purpose, the control unit 26C includes a work start processing unit 261C, an information processing unit 262C, and a work end processing unit 264C as functional modules implemented by software operating on the processor.
Note that each of these units included in the control unit 26C may be configured by an independent integrated circuit, firmware, microprocessor, or the like.
Hereinafter, each unit of the control unit 26C will be described in detail.
 勤務開始処理部261Cは、操作部23が警備員による勤務開始の指示を受け付けると、警備員の個人ID、認証情報、携帯端末2Cの端末ID等を入力するための勤務開始情報入力画面(不図示)を表示部22に表示する。勤務開始処理部261Cは、操作部23が警備員の個人ID、認証情報及び携帯端末2Cの端末IDの入力を受け付けると、受け付けた個人ID、認証情報及び端末IDを含む出勤信号を通信処理部21を介してセンタ装置3Cに送る。なお、携帯端末2Cの製造時等に予め端末IDを記憶部25に記憶しておき、勤務開始処理部261Cは、記憶部25から端末IDを読み出して取得してもよい。また、勤務開始処理部261Cは、出勤信号を受け取ったセンタ装置3Cから通信処理部21を介して、警備員の認証に成功したことを示す出勤応答信号を受信すると、出勤応答信号に含まれる警備情報、公開鍵及び共通鍵を記憶部25に記憶する。 When the operation unit 23 receives an instruction to start work by a guard, the work start processing unit 261C receives a work start information input screen for inputting the personal ID of the guard, authentication information, the terminal ID of the portable terminal 2C, etc. Is displayed on the display unit 22. The work start processing unit 261C receives the attendance signal including the received personal ID, authentication information, and terminal ID when the operation unit 23 receives the personal ID of the security guard, the authentication information, and the terminal ID of the portable terminal 2C. 21 to the center device 3C. Note that the terminal ID may be stored in advance in the storage unit 25 when the mobile terminal 2C is manufactured, and the work start processing unit 261C may read and acquire the terminal ID from the storage unit 25. In addition, when the work start processing unit 261C receives the attendance response signal indicating that the authentication of the guard is successful from the center device 3C that has received the attendance signal via the communication processing unit 21, the security included in the attendance response signal. Information, public key, and common key are stored in the storage unit 25.
 情報処理部262Cは、操作部23が警備員による画像の撮影指示を受け付けると、画像入力部27に撮影指示を送る。そして、情報処理部262Cは、画像入力部27が画像情報を取得すると、その画像情報を公開鍵で暗号化して記憶部25に一旦記憶する。なお、画像情報を暗号化したときに暗号化前の画像情報は削除される。センタ装置3Cは、この公開鍵で暗号化されたデータを復号するための秘密鍵を携帯端末2Cに送信しない。そのため、携帯端末2Cは、画像情報を復号できず、以後、画像情報を閲覧できなくなる。また、情報処理部262Cは、記憶部25に記憶した暗号化された画像情報を、即時に、通信処理部21を介してセンタ装置3Cに送信し、センタ装置3Cへの送信が完了した画像情報を記憶部25から削除する。このように、情報処理部262Cは、画像入力部27が画像情報を取得したときに、画像情報をセンタ装置3Cに送信する。また、情報処理部262Cは、音声入力部28が音声情報を取得したときも、同様にして、音声情報をセンタ装置3Cに送信する。 The information processing unit 262C sends a shooting instruction to the image input unit 27 when the operation unit 23 receives an image shooting instruction from the guard. Then, when the image input unit 27 acquires the image information, the information processing unit 262C encrypts the image information with the public key and temporarily stores the image information in the storage unit 25. When image information is encrypted, the image information before encryption is deleted. The center device 3C does not transmit a secret key for decrypting data encrypted with this public key to the portable terminal 2C. For this reason, the mobile terminal 2C cannot decode the image information, and thereafter cannot view the image information. Further, the information processing unit 262C immediately transmits the encrypted image information stored in the storage unit 25 to the center device 3C via the communication processing unit 21, and the image information that has been transmitted to the center device 3C is completed. Is deleted from the storage unit 25. Thus, the information processing unit 262C transmits the image information to the center device 3C when the image input unit 27 acquires the image information. Similarly, when the voice input unit 28 acquires voice information, the information processing unit 262C transmits the voice information to the center device 3C in the same manner.
 一方、情報処理部262Cは、操作部23が警備員による業務情報の入力指示を受け付けると、業務情報を入力するための業務情報入力画面を表示部22に表示させる。
 図19A、図19Bは、業務情報入力画面の一例を示す模式図である。図19Aに示す業務情報入力画面1900は、警備員が点検を行う区画単位である点検エリア毎に用意される。業務情報入力画面1900には、その点検エリア内の点検個所1901毎に、点検項目1902と、コメントを入力するための「コメント」ボタン1903と、点検が完了したか否かを入力するためのチェックボックス1904が表示される。さらに、業務情報入力画面1900には、「終了」ボタン1905が表示される。警備員により「終了」ボタン1905がタップされると、情報処理部262Cは、業務情報入力画面1900に入力された業務情報を取得する。
 一方、警備員により「コメント」ボタン1903がタップされると、図19Bに示すコメント入力画面1910が表示される。コメント入力画面1910には、点検ができなかった理由を入力するためのチェックボックス1911及び入力欄1912と、入力内容を確定させるための「確定」ボタン1913とが表示される。警備員により「確定」ボタン1913がタップされると、再度、業務情報入力画面1900が表示される。
On the other hand, the information processing unit 262C causes the display unit 22 to display a business information input screen for inputting business information when the operation unit 23 receives a business information input instruction from a security guard.
19A and 19B are schematic diagrams illustrating an example of a business information input screen. A work information input screen 1900 shown in FIG. 19A is prepared for each inspection area, which is a unit of section for inspection by a guard. On the work information input screen 1900, for each inspection location 1901 in the inspection area, an inspection item 1902, a “comment” button 1903 for inputting a comment, and a check for inputting whether or not the inspection has been completed. A box 1904 is displayed. Further, an “end” button 1905 is displayed on the business information input screen 1900. When the “end” button 1905 is tapped by the security guard, the information processing unit 262C acquires the business information input on the business information input screen 1900.
On the other hand, when the “comment” button 1903 is tapped by the security guard, a comment input screen 1910 shown in FIG. 19B is displayed. The comment input screen 1910 displays a check box 1911 and an input field 1912 for inputting the reason why the inspection could not be performed, and a “confirm” button 1913 for confirming the input content. When the “confirm” button 1913 is tapped by the security guard, the business information input screen 1900 is displayed again.
 情報処理部262Cは、業務情報を取得すると、取得した業務情報を共通鍵で暗号化して記憶部25に記憶する。なお、画像情報と同様に、業務情報を暗号化したときに、暗号化前の業務情報は削除されるが、携帯端末2Cは、共通鍵で暗号化された業務情報をその共通鍵で復号できるため、以後も、業務情報を閲覧、更新又は変更することができる。すなわち、情報処理部262Cは、操作部23が警備員による業務情報の更新指示を受け付けると、記憶部25に記憶されている業務情報を読み出して復号し、警備員による操作部23を用いた編集入力に基づいて業務情報を変更し、変更した業務情報を再度暗号化し、記憶部25に記憶する。
 また、情報処理部262Cは、記憶部25に記憶した暗号化された業務情報を、操作部23が警備員による送信指示を受け付けたときに、通信処理部21を介してセンタ装置3Cに送信し、センタ装置3Cへの送信が完了した業務情報を記憶部25から削除する。
When the business information is acquired, the information processing unit 262C encrypts the acquired business information with a common key and stores the encrypted business information in the storage unit 25. As with the image information, when the business information is encrypted, the business information before encryption is deleted, but the mobile terminal 2C can decrypt the business information encrypted with the common key with the common key. Therefore, business information can be browsed, updated or changed thereafter. That is, the information processing unit 262C reads and decodes the business information stored in the storage unit 25 when the operation unit 23 receives an instruction to update the business information from the security guard, and edits the security unit using the operation unit 23. The business information is changed based on the input, and the changed business information is encrypted again and stored in the storage unit 25.
Further, the information processing unit 262C transmits the encrypted business information stored in the storage unit 25 to the center device 3C via the communication processing unit 21 when the operation unit 23 receives a transmission instruction from the guard. The business information for which transmission to the center device 3C has been completed is deleted from the storage unit 25.
 また、情報処理部262Cは、操作部23が警備員による送信指示を受け付けたときに、記憶部25に画像情報又は音声情報が残っているか否かを判定する。情報処理部262Cは、通信状態が悪い等の理由により、センタ装置3Cへ送信されずに残っている未転送の画像情報又は音声情報がある場合、業務情報とともに、記憶部25に残っている画像情報又は音声情報を通信処理部21を介してセンタ装置3Cに送信する。そして、情報処理部262Cは、センタ装置3Cへの送信が完了した画像情報又は音声情報を記憶部25から削除する。これにより、携帯端末2Cは、警備員が点検個所を撮影した時に、通信状態が悪い状態であっても、画像情報又は音声情報がセンタ装置3Cへ送信されず、携帯端末2Cに残されたまま放置されることを防止することができる。 Further, the information processing unit 262C determines whether image information or audio information remains in the storage unit 25 when the operation unit 23 receives a transmission instruction from the guard. When there is untransferred image information or audio information that remains without being transmitted to the center apparatus 3C due to a poor communication state or the like, the information processing unit 262C displays the image that remains in the storage unit 25 together with the business information. Information or voice information is transmitted to the center device 3C via the communication processing unit 21. Then, the information processing unit 262C deletes, from the storage unit 25, image information or audio information that has been transmitted to the center device 3C. As a result, when the security guard images the inspection location, the mobile terminal 2C is not transmitted to the center device 3C and the image information or audio information is left in the mobile terminal 2C even if the communication state is poor. It can be prevented from being left.
 なお、情報処理部262Cは、業務情報、画像情報又は音声情報を送信しようとしたときに、通信状態が悪い等の理由によりセンタ装置3Cへ送信できなかった場合、送信できなかったことを表すとともに後で再送することを促すメッセージを表示部22に表示してもよい。 Note that the information processing unit 262C indicates that when transmission of business information, image information, or audio information could not be performed to the center device 3C due to a poor communication state, the information could not be transmitted. A message for prompting retransmission later may be displayed on the display unit 22.
 勤務終了処理部264Cは、操作部23が警備員による勤務終了の指示を受け付けると、記憶部25に未転送の業務情報、画像情報及び音声情報が記憶されていなければ、退勤信号を通信処理部21を介してセンタ装置3Cに送信する。そして、勤務終了処理部264Cは、退勤応答信号を通信処理部21を介してセンタ装置3Cから受信すると、記憶部25から、センタ装置3Cから取得していた警備情報、共通鍵及び公開鍵を削除する。一方、勤務終了処理部264Cは、記憶部25に未転送の業務情報、画像情報又は音声情報が記憶されている場合、退勤信号をセンタ装置3Cに送信しない。これにより、携帯端末2Cは、利用者が業務情報、画像情報又は音声情報をセンタ装置3Cへ送信し忘れて、業務情報、画像情報又は音声情報が携帯端末2Cに残されたまま放置されることを防止することができる。 The work end processing unit 264C, when the operation unit 23 receives a work end instruction from the security guard, if the untransferred business information, image information, and sound information are not stored in the storage unit 25, the work end processing unit 264C 21 to the center device 3C. When the work end processing unit 264C receives the leave response signal from the center device 3C via the communication processing unit 21, the security end information, the common key, and the public key acquired from the center device 3C are deleted from the storage unit 25. To do. On the other hand, the work end processing unit 264C does not transmit the leave signal to the center device 3C when untransferred business information, image information, or audio information is stored in the storage unit 25. As a result, the mobile terminal 2C is left with the user forgetting to transmit the business information, image information, or audio information to the center device 3C, and the business information, image information, or audio information is left on the mobile terminal 2C. Can be prevented.
 図20は、本実施形態による情報処理部262Cにより実行される画像情報取得処理の動作を示すフローチャートである。図20に示す画像情報取得処理は、警備処理において操作部23が警備員による画像情報の取得指示を受け付けたときに実行される。なお、以下では、画像情報が静止画像である場合を例について説明する。 FIG. 20 is a flowchart showing the operation of the image information acquisition process executed by the information processing unit 262C according to this embodiment. The image information acquisition process shown in FIG. 20 is executed when the operation unit 23 receives an image information acquisition instruction from a security guard in the security process. Hereinafter, an example in which the image information is a still image will be described.
 最初に、操作部23が警備員による画像の撮影指示を受け付ける(ステップS2001のYes)と、情報処理部262Cは、画像入力部27に撮影指示を送る。次に、情報処理部262Cは、画像入力部27から画像情報を取得し(ステップS2002)、取得した画像情報を公開鍵で暗号化し(ステップS2003)、暗号化した画像情報を記憶部25に記憶する(ステップS2004)。次に、情報処理部262Cは、記憶部25に記憶した暗号化された画像情報と警備員の個人IDと携帯端末2Cの端末IDを含む情報通知信号を通信処理部21を介してセンタ装置3Cに送信する(ステップS2005)。情報処理部262Cは、通信処理部21を介してセンタ装置3Cから情報通知応答信号を受信した場合、センタ装置3Cへの画像情報の送信が完了したと判定し(ステップS2006のYes)、送信が完了した画像情報を記憶部25から削除する(ステップS2007)。一方、情報処理部262Cは、通信処理部21を介してセンタ装置3Cから情報通知応答信号を受信せずに所定時間が経過した場合は、センタ装置3Cへの画像情報の送信が完了しなかったと判定し(ステップS2006のNo)、画像情報を記憶部25から削除しない(ステップS2008)。 First, when the operation unit 23 receives an image capturing instruction from a security guard (Yes in step S2001), the information processing unit 262C sends a shooting instruction to the image input unit 27. Next, the information processing unit 262C acquires image information from the image input unit 27 (step S2002), encrypts the acquired image information with a public key (step S2003), and stores the encrypted image information in the storage unit 25. (Step S2004). Next, the information processing unit 262C transmits an information notification signal including the encrypted image information stored in the storage unit 25, the personal ID of the security guard, and the terminal ID of the portable terminal 2C via the communication processing unit 21. (Step S2005). When the information processing unit 262C receives the information notification response signal from the center device 3C via the communication processing unit 21, the information processing unit 262C determines that the transmission of the image information to the center device 3C is completed (Yes in step S2006), and the transmission is performed. The completed image information is deleted from the storage unit 25 (step S2007). On the other hand, if the information processing unit 262C does not receive the information notification response signal from the center device 3C via the communication processing unit 21 and the predetermined time has elapsed, the transmission of the image information to the center device 3C is not completed. It judges (No of step S2006), and does not delete image information from the memory | storage part 25 (step S2008).
 操作部23が警備員による画像の撮影指示を受け付けていない場合(ステップS2001のNo)、又は、撮影した画像情報についての処理が完了した場合(ステップS2007、S2008)、情報処理部262Cは、操作部23が警備員による画像の撮影終了の指示を受け付けたか否かを判定する(ステップS2009)。情報処理部262Cは、操作部23が撮影終了の指示の入力を受け付けていなければ(ステップS2009のNo)、処理をステップS2001へ戻し、ステップS2002~S2008の処理を繰り返し、一方、操作部23が撮影終了の指示の入力を受け付けると(ステップS2009のYes)、一連のステップを終了する。 When the operation unit 23 has not received an image capturing instruction from the security guard (No in step S2001), or when processing for captured image information has been completed (steps S2007 and S2008), the information processing unit 262C performs the operation It is determined whether the unit 23 has received an instruction to finish photographing an image by a security guard (step S2009). If the operation unit 23 has not received an instruction to end shooting (No in step S2009), the information processing unit 262C returns the process to step S2001 and repeats the processes in steps S2002 to S2008, while the operation unit 23 When an input of an instruction to end shooting is received (Yes in step S2009), a series of steps is ended.
 なお、画像情報が動画像である場合、情報処理部262Cは、動画像を所定数のフレーム毎に区切り、区切られたフレームごとに、ステップS2002~S2008の処理を実行する。また、情報処理部262Cは、音声情報についても、画像情報と同様にして、音声入力部28から音声情報を取得してセンタ装置3Cへ送信する。 When the image information is a moving image, the information processing unit 262C divides the moving image into a predetermined number of frames, and executes the processes of steps S2002 to S2008 for each divided frame. Further, the information processing unit 262C acquires the voice information from the voice input unit 28 and transmits the voice information to the center device 3C in the same manner as the image information.
 図21は、本実施形態による情報処理部262Cにより実行される業務情報取得処理の動作を示すフローチャートである。図21に示す業務情報取得処理は、警備処理において操作部23が警備員による業務情報の入力指示を受け付けたときに実行される。 FIG. 21 is a flowchart showing the operation of the business information acquisition process executed by the information processing unit 262C according to this embodiment. The business information acquisition process shown in FIG. 21 is executed when the operation unit 23 receives a business information input instruction from a security guard in the security process.
 最初に、情報処理部262Cは、業務情報入力画面を表示部22に表示させる(ステップS2101)。情報処理部262Cは、操作部23から警備員により入力された業務情報を取得すると(ステップS2102)、取得した業務情報を共通鍵で暗号化し(ステップS2103)、暗号化した業務情報を記憶部25に記憶し(ステップS2104)、一連のステップを終了する。 First, the information processing unit 262C displays a business information input screen on the display unit 22 (step S2101). When the information processing unit 262C acquires the business information input by the guard from the operation unit 23 (step S2102), the information processing unit 262C encrypts the acquired business information with a common key (step S2103), and stores the encrypted business information. (Step S2104), and a series of steps is completed.
 図22は、本実施形態による情報処理部262Cにより実行される業務情報更新処理の動作を示すフローチャートである。図22に示す業務情報更新処理は、警備処理において、例えば警備員が警備を行う場所の状況の変化に応じて、携帯端末2Cで既に作成された業務情報を読み出して確認したり、点検結果を追加/修正するために、操作部23が警備員による業務情報の更新指示を受け付けたときに実行される。 FIG. 22 is a flowchart showing the operation of the business information update process executed by the information processing unit 262C according to this embodiment. In the security information update process shown in FIG. 22, in the security process, for example, in response to a change in the situation of a place where the security guard performs security, the business information already created on the portable terminal 2C is read and confirmed, or the inspection result is displayed. In order to add / modify, it is executed when the operation unit 23 receives a business information update instruction from a security guard.
 最初に、情報処理部262Cは、業務情報の更新指示において指定された更新する業務情報を記憶部25から読み出し(ステップS2201)、共通鍵で復号する(ステップS2202)。次に、情報処理部262Cは、復号した業務情報が表された業務情報入力画面を表示部22に表示させる(ステップS2203)。情報処理部262Cは、警備員により操作部23を用いて更新された業務情報を取得すると(ステップS2204)、更新された業務情報を共通鍵で再度暗号化し(ステップS2205)、暗号化した業務情報を記憶部25に記憶し(ステップS2206)、一連のステップを終了する。 First, the information processing unit 262C reads the business information to be updated designated in the business information update instruction from the storage unit 25 (step S2201), and decrypts it with the common key (step S2202). Next, the information processing unit 262C displays a business information input screen on which the decrypted business information is displayed on the display unit 22 (step S2203). When the information processing unit 262C obtains the updated business information using the operation unit 23 by the security guard (step S2204), the updated business information is encrypted again with the common key (step S2205), and the encrypted business information is obtained. Is stored in the storage unit 25 (step S2206), and the series of steps is terminated.
 図23は、本実施形態による情報処理部262Cにより実行される業務情報送信処理の動作を示すフローチャートである。図23に示す業務情報送信処理は、警備処理において、例えば警備員が点検エリア内の全ての点検個所の点検を完了した場合等に、操作部23が警備員による業務情報の送信指示を受け付けたときに実行される。 FIG. 23 is a flowchart showing the operation of the business information transmission process executed by the information processing unit 262C according to the present embodiment. In the business information transmission process shown in FIG. 23, in the security process, for example, when the security guard has completed the inspection of all the inspection points in the inspection area, the operation unit 23 has received a business information transmission instruction from the security guard. When executed.
 情報処理部262Cは、操作部23が警備員による業務情報の送信指示を受け付けると、記憶部25に記憶された業務情報を読み出す(ステップS2301)。次に、情報処理部262Cは、記憶部25に未送信の画像情報又は音声情報が残っているか否かを判定する(ステップS2302)。情報処理部262Cは、記憶部25にセンタ装置3Cへ送信されずに残っている画像情報又は音声情報がある場合(ステップS2302のYes)、その画像情報又は音声情報を読み出す(ステップS2303)。次に、情報処理部262Cは、読み出した各情報(業務情報、及び、画像情報又は音声情報がある場合は画像情報又は音声情報)、警備員の個人ID及び携帯端末2Cの端末IDを含む情報通知信号を通信処理部21を介してセンタ装置3Cに送信する(ステップS2304)。情報処理部262Cは、通信処理部21を介してセンタ装置3Cから情報通知応答信号を受信するまで待機し(ステップS2305のNo)、情報通知応答信号を受信すると(ステップS2305のYes)、送信が完了した各情報を記憶部25から削除し(ステップS2306)、一連のステップを終了する。センタ装置3Cから情報通知応答信号を受信することなく所定時間が経過した場合は、送信が完了しなかったと判定し各情報を削除せずに処理を終了する。 The information processing unit 262C reads the business information stored in the storage unit 25 when the operation unit 23 receives a business information transmission instruction from the security guard (step S2301). Next, the information processing unit 262C determines whether or not untransmitted image information or audio information remains in the storage unit 25 (step S2302). When there is image information or audio information that remains without being transmitted to the center device 3C in the storage unit 25 (Yes in step S2302), the information processing unit 262C reads the image information or audio information (step S2303). Next, the information processing unit 262C includes information including each piece of read information (business information and image information or sound information when image information or sound information is present), a personal ID of the security guard, and a terminal ID of the portable terminal 2C. A notification signal is transmitted to the center device 3C via the communication processing unit 21 (step S2304). The information processing unit 262C waits until an information notification response signal is received from the center apparatus 3C via the communication processing unit 21 (No in step S2305). When the information notification response signal is received (Yes in step S2305), the transmission is performed. Each completed information is deleted from the memory | storage part 25 (step S2306), and a series of steps are complete | finished. When a predetermined time has elapsed without receiving the information notification response signal from the center apparatus 3C, it is determined that the transmission has not been completed, and the process is terminated without deleting each piece of information.
 図24は、本実施形態による勤務終了処理部264Cにより実行される勤務終了処理の動作を示すフローチャートである。図24に示す勤務終了処理は、警備員がすべての警備を終えて、操作部23が警備員による勤務終了の指示を受け付けたときに実行される。 FIG. 24 is a flowchart showing the operation of work end processing executed by the work end processing unit 264C according to the present embodiment. The work end process shown in FIG. 24 is executed when the guard finishes all the guards and the operation unit 23 receives the work end instruction from the guards.
 勤務終了処理部264Cは、操作部23が警備員による勤務終了の指示を受け付けると、記憶部25に未転送の業務情報、画像情報又は音声情報が記憶されているか否かを判定する(ステップS2401)。勤務終了処理部264Cは、記憶部25に未転送の業務情報、画像情報又は音声情報が記憶されている場合(ステップS2401のYes)、未転送の業務情報、画像情報又は音声情報があるため退勤できないことを示すメッセージを表示部22に表示し(ステップS2402)、一連のステップを終了する。一方、勤務終了処理部264Cは、記憶部25に未転送の業務情報、画像情報又は音声情報が記憶されていない場合(ステップS2401のNo)、退勤信号を通信処理部21を介してセンタ装置3Cに送信する(ステップS2403)。その後、勤務終了処理部264Cは、退勤応答信号を通信処理部21を介してセンタ装置3Cから受信すると(ステップS2404のYes)、記憶部25から警備情報、共通鍵及び公開鍵を削除し(ステップS2405)、一連のステップを終了する。 The work end processing unit 264C determines whether untransferred business information, image information, or audio information is stored in the storage unit 25 when the operation unit 23 receives a work end instruction from the security guard (step S2401). ). The work end processing unit 264C leaves work because there is untransferred business information, image information, or audio information when untransferred business information, image information, or audio information is stored in the storage unit 25 (Yes in step S2401). A message indicating that it cannot be displayed is displayed on the display unit 22 (step S2402), and the series of steps is terminated. On the other hand, when the untransferred business information, image information, or audio information is not stored in the storage unit 25 (No in step S2401), the work end processing unit 264C sends the leave signal to the center device 3C via the communication processing unit 21. (Step S2403). Thereafter, when the work end processing unit 264C receives the leave response signal from the center device 3C via the communication processing unit 21 (Yes in step S2404), the security end information, the common key, and the public key are deleted from the storage unit 25 (step S2404). S2405), a series of steps is finished.
 図25は、第3の実施形態に係るセンタ装置3Cの構成図である。図25に示すように、センタ装置3Cは、センタ通信処理部32Cと、センタ表示部33Cと、センタ操作部34Cと、報知部35Cと、センタ記憶部36Cと、センタ制御部37Cとを有する。 FIG. 25 is a configuration diagram of the center device 3C according to the third embodiment. As shown in FIG. 25, the center device 3C includes a center communication processing unit 32C, a center display unit 33C, a center operation unit 34C, a notification unit 35C, a center storage unit 36C, and a center control unit 37C.
 センタ通信処理部32Cは、第1の実施形態のIP通信処理部32と同様の構成である。 The center communication processing unit 32C has the same configuration as the IP communication processing unit 32 of the first embodiment.
 センタ表示部33Cは、第1の実施形態の表示部33と同様の構成であり、携帯端末2Cから受信した業務情報、画像情報等を表示する。 The center display unit 33C has the same configuration as the display unit 33 of the first embodiment, and displays business information, image information, and the like received from the mobile terminal 2C.
 センタ操作部34Cは、第1の実施形態の操作部34と同様の構成である。 The center operation unit 34C has the same configuration as the operation unit 34 of the first embodiment.
 報知部35Cは、第1の実施形態の報知部35と同様の構成である。 The notification unit 35C has the same configuration as the notification unit 35 of the first embodiment.
 センタ記憶部36Cは、第1の実施形態の記憶部36と同様の構成である。
 センタ記憶部36Cは、利用者情報、勤務管理情報、携帯端末2Cに送信した警備情報、共通鍵、公開鍵及びその秘密鍵、携帯端末2Cから受信した業務情報、画像情報及び音声情報等を記憶する。警備情報、共通鍵、公開鍵、業務情報、画像情報及び音声情報は、携帯端末2Cの記憶部25に記憶されるものと同様の情報である。
 利用者情報は、携帯端末2Cを使用することができる警備員の個人ID、認証情報等の利用者に関する情報である。
 勤務管理情報は、警備員の勤務開始及び終了を管理する情報であり、警備員の個人IDと関連付けて記憶される。勤務管理情報には、警備員が警備を行う勤務地、出勤時刻、退勤時刻、使用する携帯端末2Cの装置ID等の情報が含まれる。
The center storage unit 36C has the same configuration as the storage unit 36 of the first embodiment.
The center storage unit 36C stores user information, work management information, security information transmitted to the portable terminal 2C, a common key, a public key and its secret key, business information received from the portable terminal 2C, image information, audio information, and the like. To do. The security information, common key, public key, business information, image information, and audio information are the same information as those stored in the storage unit 25 of the portable terminal 2C.
The user information is information about the user such as a personal ID of a security guard who can use the mobile terminal 2C, authentication information, and the like.
The work management information is information for managing the start and end of work of the security guard, and is stored in association with the personal ID of the security guard. The work management information includes information such as a work place where the guards are guarded, a work time, a work time, and a device ID of the mobile terminal 2C to be used.
 センタ制御部37Cは、第1の実施形態の制御部37と同様の構成である。そして、センタ制御部37Cは、携帯端末2Cから受信した業務情報、画像情報及び音声情報を管理するとともに、携帯端末2Cを利用する警備員の出退勤を管理する。そのために、センタ制御部37Cは、そのプロセッサ上で動作するソフトウェアにより実装される機能モジュールとして、勤務開始登録部371Cと、情報受信部372Cと、勤務終了登録部373Cとを有する。
 なお、センタ制御部37Cが有するこれらの各部は、独立した集積回路、ファームウェア、マイクロプロセッサ等で構成されてもよい。
 以下、センタ制御部37Cの各部について詳細に説明する。
The center control unit 37C has the same configuration as the control unit 37 of the first embodiment. The center control unit 37C manages the business information, image information, and audio information received from the mobile terminal 2C, and manages the attendance and leaving of the guard using the mobile terminal 2C. For this purpose, the center control unit 37C includes a work start registration unit 371C, an information reception unit 372C, and a work end registration unit 373C as functional modules implemented by software operating on the processor.
Note that these units included in the center control unit 37C may be configured by independent integrated circuits, firmware, a microprocessor, and the like.
Hereinafter, each unit of the center control unit 37C will be described in detail.
 勤務開始登録部371Cは、携帯端末2Cからセンタ通信処理部32Cを介して出勤信号を受信すると、受信した出勤信号に含まれる個人ID及び認証情報とセンタ記憶部36Cに記憶されている利用者情報の個人ID及び認証情報とを照合して、勤務を開始した警備員の認証を行う。勤務開始登録部371Cは、認証に成功した場合、受信した出勤信号に含まれる個人ID及び端末IDをセンタ記憶部36Cの勤務管理情報に追加することによって、その警備員の勤務開始を勤務管理情報に登録する。さらに、勤務開始登録部371Cは、公開鍵及び秘密鍵の鍵ペアと、共通鍵とを生成し、センタ記憶部36Cに記憶する。さらに、勤務開始登録部371Cは、受信した出勤信号に含まれる個人IDに基づいて、この警備員が実施する警備に関する警備情報をセンタ記憶部36Cから読み出す。これは例えば、センタ記憶部36Cの利用者情報に利用者毎の勤務内容を予め登録しておくことで、利用者が必要とする警備情報を抽出することができる。そして、勤務開始登録部371Cは、警備員の認証に成功した旨と、生成した公開鍵及び共通鍵と、警備情報とを含む出勤応答信号をセンタ通信処理部32Cを介して携帯端末2Cに送信する。一方、勤務開始登録部371Cは、警備員の認証に失敗した場合、警備員の認証に失敗した旨を含む出勤応答信号をセンタ通信処理部32Cを介して携帯端末2Cに送信する。 When the work start registration unit 371C receives the attendance signal from the portable terminal 2C via the center communication processing unit 32C, the personal ID and the authentication information included in the received attendance signal and the user information stored in the center storage unit 36C. The personal ID and the authentication information are verified, and the security guard who has started work is authenticated. The work start registration unit 371C adds the personal ID and terminal ID included in the received attendance signal to the work management information in the center storage unit 36C when the authentication is successful, thereby indicating the work start of the security guard as work management information. Register with. Furthermore, the work start registration unit 371C generates a public key / private key pair and a common key, and stores them in the center storage unit 36C. Further, the work start registration unit 371C reads out security information related to security performed by the security guard from the center storage unit 36C based on the personal ID included in the received attendance signal. For example, the security information required by the user can be extracted by previously registering the work contents for each user in the user information of the center storage unit 36C. Then, the work start registration unit 371C transmits an attendance response signal including the fact that the security guard has been successfully authenticated, the generated public key and common key, and the security information to the portable terminal 2C via the center communication processing unit 32C. To do. On the other hand, when the authentication of the security guard fails, the work start registration unit 371C transmits a work attendance response signal including the failure of the security guard authentication to the portable terminal 2C via the center communication processing unit 32C.
 情報受信部372Cは、携帯端末2Cからセンタ通信処理部32Cを介して情報通知信号を受信すると、受信した情報通知信号に含まれる業務情報、画像情報又は音声情報をセンタ記憶部36Cに記憶された共通鍵又は秘密鍵で復号し、情報通知信号に含まれる個人ID及び端末IDと関連付けてセンタ記憶部36Cに記憶する。そして、情報受信部372Cは、情報通知応答信号をセンタ通信処理部32Cを介して携帯端末2Cに送信する。
 なお、情報受信部372Cは、センタ操作部34Cが監視センタの監視員による表示指示を受け付けると、センタ記憶部36Cに記憶された業務情報又は画像情報を読み出して、センタ表示部33Cに表示する。
When the information receiving unit 372C receives the information notification signal from the portable terminal 2C via the center communication processing unit 32C, the business information, image information, or audio information included in the received information notification signal is stored in the center storage unit 36C. The decryption is performed using the common key or the secret key, and the information is stored in the center storage unit 36C in association with the personal ID and the terminal ID included in the information notification signal. Then, the information reception unit 372C transmits an information notification response signal to the mobile terminal 2C via the center communication processing unit 32C.
When the center operation unit 34C receives a display instruction from the monitoring center monitor, the information reception unit 372C reads the business information or image information stored in the center storage unit 36C and displays it on the center display unit 33C.
 勤務終了登録部373Cは、携帯端末2Cからセンタ通信処理部32Cを介して退勤信号を受信すると、受信した退勤信号に含まれる個人ID及び端末IDに基づいて、勤務を終了した警備員の勤務終了を勤務管理情報に登録し、勤務応答信号をセンタ通信処理部32Cを介して携帯端末2Cに送信する。 When the work end registration unit 373C receives the leave signal from the mobile terminal 2C via the center communication processing unit 32C, the work end of the security guard who has finished work based on the personal ID and the terminal ID included in the received work leave signal Is registered in the work management information, and a work response signal is transmitted to the portable terminal 2C via the center communication processing unit 32C.
 以上説明してきたように、第3の実施形態に係る携帯端末は、画像情報又は音声情報を取得すると、取得した画像情報又は音声情報を即時にセンタ装置に送信し、一方、警備員により入力された業務情報については、即時に送信せず、警備員による指示に従ってセンタ装置に送信する。携帯端末は、現場の様子を直接見ることができない監視センタにいる監視員がリアルタイムに必要とする画像情報又は音声情報については即時に送信しつつ、警備員により現場で更新又は変更される可能性のある業務情報については警備員による指示に従って送信するため、取得した情報を適切なタイミングでセンタ装置に送信することができる。 As described above, when the mobile terminal according to the third embodiment acquires image information or audio information, the mobile terminal immediately transmits the acquired image information or audio information to the center device, while being input by a guard. The business information is not transmitted immediately, but is transmitted to the center device in accordance with instructions from the security guard. The mobile terminal may be updated or changed on the spot by the security staff while immediately transmitting image information or audio information required in real time by the surveillance staff at the monitoring center who cannot directly see the situation at the scene. Since certain business information is transmitted in accordance with instructions from the security guard, the acquired information can be transmitted to the center device at an appropriate timing.
 また、この携帯端末は、業務情報、画像情報又は音声情報の送信を完了するごとに、送信し終わった業務情報、画像情報又は音声情報を携帯端末の記憶部から削除する。したがって、携帯端末内に業務情報、画像情報又は音声情報が放置されることはないので、不正流出等のセキュリティ上の問題を防止することができる。 In addition, every time transmission of business information, image information, or audio information is completed, the mobile terminal deletes the transmitted business information, image information, or audio information from the storage unit of the mobile terminal. Therefore, business information, image information, or audio information is never left in the portable terminal, and security problems such as unauthorized leakage can be prevented.
 以上、本発明の好適な実施形態について説明してきたが、本発明はこれらの実施形態に限定されるものではない。例えば、取得すると即時にセンタ装置に送信する情報は、画像情報及び音声情報に限定されず、警備員による指示に従って送信する情報と異なる種類の情報であればどのような情報であってもよい。例えば、情報処理部は、通信処理部又は不図示の入力部が、気象観測データ、大気中の有害物質の測定値等、他の装置から取得した情報を、画像情報又は音声情報と同様に処理し、これらの情報を取得すると、取得した情報を即時にセンタ装置に送信し、送信完了時に削除してもよい。 The preferred embodiments of the present invention have been described above, but the present invention is not limited to these embodiments. For example, the information that is immediately transmitted to the center device upon acquisition is not limited to image information and audio information, and may be any information as long as the information is different from the information transmitted in accordance with instructions from the security guard. For example, the information processing unit processes information acquired from other devices, such as weather observation data and measured values of harmful substances in the atmosphere, by the communication processing unit or an unillustrated input unit in the same manner as image information or audio information. When these pieces of information are acquired, the acquired information may be immediately transmitted to the center device and deleted when transmission is completed.
 また、即時に送信する情報と、警備員による指示に従って送信する情報は、固定的に定められるのではなく、警備員により操作部を用いて予め設定されてもよい。その場合、例えば、即時に送信する情報が入力される入力装置と、警備員による指示に従って送信する情報が入力される入力装置が、警備員により操作部を用いて設定され、記憶部に記憶される。情報処理部は、各入力装置から情報を取得すると、記憶部に記憶された設定に従って、その情報をセンタ装置に送信する。これにより、警備員は、即時で送信する情報と、自分が指示したタイミングで送信する情報とを柔軟に定めることができる。 Further, the information to be transmitted immediately and the information to be transmitted in accordance with instructions from the security guard are not fixedly determined, but may be set in advance by the security staff using the operation unit. In that case, for example, an input device to which information to be transmitted immediately is input and an input device to which information to be transmitted is input in accordance with instructions from the guard are set by the guard using the operation unit and stored in the storage unit. The When the information processing unit acquires information from each input device, the information processing unit transmits the information to the center device according to the setting stored in the storage unit. Thereby, the guard can flexibly determine the information to be transmitted immediately and the information to be transmitted at the timing instructed by the guard.
 また、情報処理部は、即時に送信するように定められた情報を、予め設定された時間に取得した場合に限り、即時にセンタ装置に送信してもよい。その場合、例えば、即時送信を行う時間が、警備員により操作部を用いて設定され、記憶部に記憶される。情報処理部は、各入力装置から情報を取得すると、現在時刻が設定された時間内であるか否かを判定する。情報処理部は、現在時刻が設定された時間内である場合に限り、取得した情報を即時にセンタ装置に送信し、現在時刻が設定された時間内でない場合は、取得した情報を、その後、警備員により送信が指示されたときにセンタ装置に送信する。これにより、携帯端末は、例えば、警備員が勤務中に撮影した画像情報のみを即時で送信し、勤務時間外に撮影した画像情報については警備員が指示したタイミングで送信することができる。
 同様に、情報処理部は、即時に送信するように定められた情報を、予め設定された場所で取得した場合に限り、即時にセンタ装置に送信してもよい。その場合、例えば、即時送信を行う場所の範囲が、警備員により操作部を用いて設定され、記憶部に記憶される。携帯端末は、GPS(Global Positioning System)等を利用して携帯端末の現在位置を測定する位置測定部を有し、情報処理部は、各入力装置から情報を取得すると、位置測定部により測定された現在位置が設定された範囲内であるか否かを判定する。情報処理部は、現在位置が設定された範囲内である場合に限り、取得した情報を即時にセンタ装置に送信し、現在位置が設定された範囲内でない場合、取得した情報を、その後、警備員により送信が指示されたときにセンタ装置に送信する。これにより、携帯端末は、例えば、点検個所で撮影した画像情報のみを即時で送信し、点検個所以外で撮影した画像情報については警備員が指示したタイミングで送信することができる。
Further, the information processing unit may immediately transmit the information determined to be transmitted immediately to the center apparatus only when the information is acquired at a preset time. In this case, for example, the time for performing immediate transmission is set by the guard using the operation unit and stored in the storage unit. When the information processing unit acquires information from each input device, the information processing unit determines whether or not the current time is within the set time. Only when the current time is within the set time, the information processing unit immediately transmits the acquired information to the center device, and when the current time is not within the set time, the acquired information is When the transmission is instructed by the security guard, it is transmitted to the center device. Accordingly, for example, the mobile terminal can immediately transmit only the image information captured while the guard is working, and can transmit the image information captured outside the working time at a timing instructed by the guard.
Similarly, the information processing unit may immediately transmit the information determined to be transmitted immediately to the center apparatus only when the information is acquired at a preset location. In this case, for example, the range of the place where immediate transmission is performed is set by the guard using the operation unit and stored in the storage unit. The portable terminal has a position measuring unit that measures the current position of the portable terminal using GPS (Global Positioning System) or the like, and the information processing unit is measured by the position measuring unit when acquiring information from each input device. It is determined whether the current position is within the set range. The information processing unit immediately transmits the acquired information to the center device only when the current position is within the set range. When the current position is not within the set range, the information processing unit When the transmission is instructed by a member, it is transmitted to the center device. Thereby, for example, the mobile terminal can immediately transmit only the image information captured at the inspection location, and can transmit the image information captured at a location other than the inspection location at the timing instructed by the security guard.
 また、勤務終了処理部は、警備員による勤務終了の指示を受け付けたときに、未転送の業務情報、画像情報又は音声情報が残っている場合、未転送の業務情報、画像情報又は音声情報を通信処理部を介してセンタ装置に送信してもよい。この場合、勤務終了処理部は、業務情報、画像情報又は音声情報をセンタ装置に送る前に、未転送の業務情報、画像情報又は音声情報のリストを表示部に表示し、警備員にセンタ装置に送信してよいか否かを確認してもよい。 In addition, the work end processing unit receives untransferred business information, image information, or audio information when untransferred business information, image information, or audio information remains when an instruction to end work is received from a security guard. You may transmit to a center apparatus via a communication processing part. In this case, the work end processing unit displays a list of untransferred business information, image information, or audio information on the display unit before sending the business information, image information, or audio information to the center device, and displays the list of security information to the security guard. You may confirm whether you may transmit to.
 また、例えば、本実施形態では、警備システムを例にして説明したが、本発明に係る情報管理システムは、警察、自衛隊、自治体等で用いられるシステムにも適用することができる。 For example, in the present embodiment, the security system has been described as an example. However, the information management system according to the present invention can also be applied to a system used in the police, the Self-Defense Force, the local government, and the like.
 1、1B、1C  警備システム
 2、2B、2C  携帯端末
 3、3B、3C  センタ装置
 4  警備装置
 5  基地局装置
 6  携帯電話ネットワーク
 7  ネットワーク
 8  基地局装置
 9  基地局装置
 10  アクセスポイント
 11  ルータ
 12  事業所端末
 21  通信処理部
 22  表示部
 23  操作部
 24  画像取得部
 25  記憶部
 26、26B、26C  制御部
 27  画像入力部
 28  音声入力部
 31  通信処理部
 32  IP通信処理部
 32C  センタ通信処理部
 33  表示部
 33C  センタ表示部
 34  操作部
 34C  センタ操作部
 35、35C  報知部
 36  記憶部
 36C  センタ記憶部
 37、37B  制御部
 37C  センタ制御部
 261、261C  勤務開始処理部
 262  業務情報処理部
 262C  情報処理部
 263、263B  業務情報転送部
 264、264B、264C  勤務終了処理部
 371、371C  勤務開始登録部
 372  業務情報受信部
 372C  情報受信部
 373、373C  勤務終了登録部
 374B  業務情報転送指示部
DESCRIPTION OF SYMBOLS 1, 1B, 1C Security system 2, 2B, 2C Mobile terminal 3, 3B, 3C Center apparatus 4 Security apparatus 5 Base station apparatus 6 Mobile telephone network 7 Network 8 Base station apparatus 9 Base station apparatus 10 Access point 11 Router 12 Office Terminal 21 Communication processing unit 22 Display unit 23 Operation unit 24 Image acquisition unit 25 Storage unit 26, 26B, 26C Control unit 27 Image input unit 28 Voice input unit 31 Communication processing unit 32 IP communication processing unit 32C Center communication processing unit 33 Display unit 33C Center display unit 34 Operation unit 34C Center operation unit 35, 35C Notification unit 36 Storage unit 36C Center storage unit 37, 37B Control unit 37C Center control unit 261, 261C Work start processing unit 262 Business information processing unit 262C Information processing unit 263, 263B Business Information Feeding portion 264,264B, 264C work end processing unit 371,371C work start registration unit 372 task information reception portion 372C information receiving unit 373,373C work completion registration unit 374B business information transfer instruction section

Claims (26)

  1.  記憶部と、
     センタ装置と通信を行う通信処理部と、
     利用者が操作して情報を入力する操作部と、
     入力された情報に基づき作成された業務情報を前記記憶部に記憶する業務情報処理部と、
     前記操作部から転送指示が入力されると、前記業務情報を前記通信処理部を介して前記センタ装置に送信する業務情報転送部と、
     前記操作部から勤務終了が入力されたとき、前記記憶部に未転送の業務情報が記憶されている場合、利用者が勤務を終了することを表す退勤信号を送信せず、前記記憶部に未転送の業務情報が記憶されていない場合、前記センタ装置に前記退勤信号を前記通信処理部を介して送信する勤務終了処理部と、
     を有することを特徴とする携帯端末。
    A storage unit;
    A communication processing unit for communicating with the center device;
    An operation unit that is operated by a user to input information;
    A business information processing unit that stores business information created based on input information in the storage unit;
    When a transfer instruction is input from the operation unit, a business information transfer unit that transmits the business information to the center device via the communication processing unit;
    When the end of work is input from the operation unit, if untransferred business information is stored in the storage unit, a retirement signal indicating that the user ends work is not transmitted, and the storage unit If transfer business information is not stored, a work end processing unit that transmits the leave signal to the center device via the communication processing unit;
    A portable terminal characterized by comprising:
  2.  前記業務情報転送部は、前記センタ装置への送信が完了した前記業務情報を前記記憶部から削除する、請求項1に記載の携帯端末。 2. The mobile terminal according to claim 1, wherein the business information transfer unit deletes the business information that has been transmitted to the center device from the storage unit.
  3.  前記記憶部は、前記作成された業務情報を暗号鍵で暗号化した業務情報と該暗号鍵とを記憶し、
     前記業務情報転送部は、前記暗号化された業務情報を前記暗号鍵と共に前記センタ装置に送信し、
     前記勤務終了処理部は、前記センタ装置に前記退勤信号を送信すると、前記暗号鍵を前記記憶部から削除する、請求項1または2に記載の携帯端末。
    The storage unit stores business information obtained by encrypting the created business information with an encryption key and the encryption key,
    The business information transfer unit transmits the encrypted business information together with the encryption key to the center device,
    The portable terminal according to claim 1, wherein the work end processing unit deletes the encryption key from the storage unit when transmitting the leaving signal to the center device.
  4.  表示部をさらに有し、
     前記勤務終了処理部は、前記操作部から前記勤務終了が入力されたとき、前記記憶部に前記未転送の業務情報が記憶されている場合、利用者に前記未転送の業務情報が記憶されていることを示すメッセージを前記表示部に表示させる、請求項1~3のいずれか一項に記載の携帯端末。
    A display unit;
    When the end of work is input from the operation unit, when the untransferred business information is stored in the storage unit, the unsuccessful business information is stored in a user. The mobile terminal according to any one of claims 1 to 3, wherein a message indicating that the message is displayed is displayed on the display unit.
  5.  前記勤務終了処理部は、前記操作部から前記勤務終了が入力されたとき、前記記憶部に前記未転送の業務情報が記憶されている場合、前記未転送の業務情報を前記センタ装置に送信し、前記センタ装置に前記退勤信号を前記通信処理部を介して送信する、請求項1~4のいずれか一項に記載の携帯端末。 The work end processing unit transmits the untransferred business information to the center device when the untransferred business information is stored in the storage unit when the work end is input from the operation unit. The mobile terminal according to any one of claims 1 to 4, wherein the leaving signal is transmitted to the center device via the communication processing unit.
  6.  携帯端末と、該携帯端末に通信回線で接続されたセンタ装置と、を有する業務情報管理システムであって、
     前記携帯端末は、
      記憶部と、
      前記センタ装置と通信を行う通信処理部と、
      利用者が操作して情報を入力する操作部と、
      入力された情報に基づき作成された業務情報を前記記憶部に記憶する業務情報処理部と、
      前記操作部から転送指示が入力されると、前記業務情報を前記通信処理部を介して前記センタ装置に送信する業務情報転送部と、
      前記操作部から勤務終了が入力されたとき、前記記憶部に未転送の業務情報が記憶されている場合、利用者が勤務を終了することを表す退勤信号を送信せず、前記記憶部に未転送の業務情報が記憶されていない場合、前記センタ装置に前記退勤信号を前記通信処理部を介して送信する勤務終了処理部と、を有し、
      前記センタ装置は、
      記憶部と、
      前記携帯端末と通信を行う通信処理部と、
      前記携帯端末から前記通信処理部によって受信した業務情報を前記記憶部に記憶する業務情報受信部と、
      前記通信処理部が退勤信号を受信すると、前記携帯端末の利用者の退勤を登録する勤務終了登録部と、を有することを特徴とする業務情報管理システム。
    A business information management system comprising a mobile terminal and a center device connected to the mobile terminal via a communication line,
    The portable terminal is
    A storage unit;
    A communication processing unit for communicating with the center device;
    An operation unit that is operated by a user to input information;
    A business information processing unit that stores business information created based on input information in the storage unit;
    When a transfer instruction is input from the operation unit, a business information transfer unit that transmits the business information to the center device via the communication processing unit;
    When the end of work is input from the operation unit, if untransferred business information is stored in the storage unit, a retirement signal indicating that the user ends work is not transmitted, and the storage unit A work end processing unit that transmits the leaving signal to the center device via the communication processing unit when the transfer business information is not stored;
    The center device is
    A storage unit;
    A communication processing unit for communicating with the mobile terminal;
    A business information receiving unit that stores business information received by the communication processing unit from the portable terminal in the storage unit;
    A work information management system comprising: a work end registration unit for registering a leave of a user of the mobile terminal when the communication processing unit receives the leave signal.
  7.  記憶部と、センタ装置と通信を行う通信処理部と、利用者が操作して情報を入力する操作部と、を有する携帯端末によって実行される業務情報管理方法であって、
     入力された情報に基づき作成された業務情報を前記記憶部に記憶するステップと、
     前記操作部から転送指示が入力されると、前記業務情報を前記通信処理部を介して前記センタ装置に送信するステップと、
     前記操作部から勤務終了が入力されたとき、前記記憶部に未転送の業務情報が記憶されている場合、利用者が勤務を終了することを表す退勤信号を送信せず、前記記憶部に未転送の業務情報が記憶されていない場合、前記センタ装置に前記退勤信号を前記通信処理部を介して送信するステップと、
     を有することを特徴とする方法。
    A business information management method executed by a mobile terminal having a storage unit, a communication processing unit that communicates with a center device, and an operation unit that is operated by a user to input information,
    Storing business information created based on the input information in the storage unit;
    When a transfer instruction is input from the operation unit, the business information is transmitted to the center device via the communication processing unit;
    When the end of work is input from the operation unit, if untransferred business information is stored in the storage unit, a retirement signal indicating that the user ends work is not transmitted, and the storage unit If transfer work information is not stored, transmitting the leave signal to the center device via the communication processing unit;
    A method characterized by comprising:
  8.  携帯端末と、該携帯端末に通信回線で接続されたセンタ装置と、を有する業務情報管理システムにおいて実行される業務情報管理方法であって、
     前記携帯端末は、
      記憶部と、
      前記センタ装置と通信を行う通信処理部と、
      利用者が操作して情報を入力する操作部と、を有し、
     前記センタ装置は、
      記憶部と、
      前記携帯端末と通信を行う通信処理部と、を有し、前記方法は、
     前記携帯端末が、
      入力された情報に基づき作成された業務情報を前記記憶部に記憶するステップと、
      前記操作部から転送指示が入力されると、前記業務情報を前記通信処理部を介して前記センタ装置に送信するステップと、
      前記操作部から勤務終了が入力されたとき、前記記憶部に未転送の業務情報が記憶されている場合、利用者が勤務を終了することを表す退勤信号を送信せず、前記記憶部に未転送の業務情報が記憶されていない場合、前記センタ装置に前記退勤信号を前記通信処理部を介して送信するステップと、
     前記センタ装置が、
      前記携帯端末から前記通信処理部によって受信した業務情報を前記記憶部に記憶するステップと、
      前記通信処理部が退勤信号を受信すると、前記携帯端末の利用者の退勤を登録するステップと、を有することを特徴とする方法。
    A business information management method executed in a business information management system having a mobile terminal and a center device connected to the mobile terminal via a communication line,
    The portable terminal is
    A storage unit;
    A communication processing unit for communicating with the center device;
    An operation unit that is operated by a user to input information;
    The center device is
    A storage unit;
    A communication processing unit that communicates with the mobile terminal, and the method includes:
    The mobile terminal is
    Storing business information created based on the input information in the storage unit;
    When a transfer instruction is input from the operation unit, the business information is transmitted to the center device via the communication processing unit;
    When the end of work is input from the operation unit, if untransferred business information is stored in the storage unit, a retirement signal indicating that the user ends work is not transmitted, and the storage unit If transfer work information is not stored, transmitting the leave signal to the center device via the communication processing unit;
    The center device is
    Storing the business information received by the communication processing unit from the mobile terminal in the storage unit;
    And registering the user's leaving work when the communication processing unit receives the leaving signal.
  9.  制御部と、記憶部と、センタ装置と通信を行う通信処理部と、利用者が操作して情報を入力する操作部と、を有する携帯端末において実行される業務情報管理プログラムであって、
     入力された情報に基づき作成された業務情報を前記記憶部に記憶する手順と、
     前記操作部から転送指示が入力されると、前記業務情報を前記通信処理部を介して前記センタ装置に送信する手順と、
     前記操作部から勤務終了が入力されたとき、前記記憶部に未転送の業務情報が記憶されている場合、利用者が勤務を終了することを表す退勤信号を送信せず、前記記憶部に未転送の業務情報が記憶されていない場合、前記センタ装置に前記退勤信号を前記通信処理部を介して送信する手順と、
     を前記制御部に実行させることを特徴とする業務情報管理プログラム。
    A business information management program executed in a portable terminal having a control unit, a storage unit, a communication processing unit that communicates with the center device, and an operation unit that is operated by a user and inputs information,
    A procedure for storing the business information created based on the input information in the storage unit;
    When a transfer instruction is input from the operation unit, a procedure for transmitting the business information to the center device via the communication processing unit;
    When the end of work is input from the operation unit, if untransferred business information is stored in the storage unit, a retirement signal indicating that the user ends work is not transmitted, and the storage unit If transfer business information is not stored, a procedure for transmitting the leave signal to the center device via the communication processing unit;
    The business information management program characterized by causing the control unit to execute.
  10.  センタ装置と、該センタ装置に通信回線で接続された携帯端末と、を有する業務情報管理システムであって、
     前記センタ装置は、
      前記携帯端末を含む通信機器と通信を行う通信処理部と、
      前記通信処理部を介して利用者の個人識別情報と該利用者が使用する前記携帯端末の端末識別情報とを有する退勤信号を受け取ると、前記端末識別情報に対応する前記携帯端末に、業務情報を前記センタ装置に転送するよう指示する転送指示信号を前記通信処理部を介して送信する業務情報転送指示部と、
      前記携帯端末から前記通信処理部を介して受信した業務情報を受け取る業務情報受信部と、を有し、
     前記携帯端末は、
      記憶部と、
      前記センタ装置と通信を行う通信処理部と、
      利用者が操作して情報を入力する操作部と、
      入力された情報に基づき作成された業務情報を前記記憶部に記憶する業務情報処理部と、
      前記センタ装置から前記通信処理部を介して前記転送指示信号を受け取ると、前記記憶部に記憶された業務情報を、前記通信処理部を介して前記センタ装置に送信する業務情報転送部と、を有することを特徴とする業務情報管理システム。
    A business information management system having a center device and a mobile terminal connected to the center device via a communication line,
    The center device is
    A communication processing unit for communicating with a communication device including the mobile terminal;
    Upon receipt of the leave signal having the personal identification information of the user and the terminal identification information of the portable terminal used by the user via the communication processing unit, business information is sent to the portable terminal corresponding to the terminal identification information. A business information transfer instruction unit for transmitting a transfer instruction signal for instructing to transfer to the center device via the communication processing unit;
    A business information receiving unit that receives business information received from the mobile terminal via the communication processing unit;
    The portable terminal is
    A storage unit;
    A communication processing unit for communicating with the center device;
    An operation unit that is operated by a user to input information;
    A business information processing unit that stores business information created based on input information in the storage unit;
    When receiving the transfer instruction signal from the center device via the communication processing unit, a business information transfer unit that transmits the business information stored in the storage unit to the center device via the communication processing unit; The business information management system characterized by having.
  11.  前記業務情報転送部は、前記センタ装置への送信が完了した前記業務情報を前記記憶部から削除する、請求項10に記載の業務情報管理システム。 11. The business information management system according to claim 10, wherein the business information transfer unit deletes the business information that has been transmitted to the center device from the storage unit.
  12.  さらに、前記センタ装置は、前記携帯端末からの前記通信処理部を介した業務情報の受信を完了すると、前記個人識別情報に対応する利用者の退勤を登録する勤務終了登録部を有する、請求項10または11に記載の業務情報管理システム。 The center device further includes a work end registration unit for registering the retirement of the user corresponding to the personal identification information when reception of the business information from the portable terminal via the communication processing unit is completed. The business information management system according to 10 or 11.
  13.  前記携帯端末の記憶部は、暗号鍵で暗号化された前記業務情報と該暗号鍵とを記憶し、
     前記業務情報転送部は、前記転送指示信号を受け取ると、前記暗号化された業務情報を前記暗号鍵と共に前記センタ装置に送信し、
     前記業務情報転送部は、前記センタ装置への前記業務情報の送信を完了すると、前記暗号鍵を前記記憶部から削除する、請求項10~12のいずれか一項に記載の業務情報管理システム。
    The storage unit of the mobile terminal stores the business information encrypted with an encryption key and the encryption key,
    Upon receiving the transfer instruction signal, the business information transfer unit transmits the encrypted business information together with the encryption key to the center device,
    13. The business information management system according to claim 10, wherein the business information transfer unit deletes the encryption key from the storage unit when the transmission of the business information to the center device is completed.
  14.  前記携帯端末は、前記操作部から勤務終了が入力されたとき、前記退勤信号を生成し、該退勤信号を前記携帯端末の前記通信処理部を介して前記センタ装置に送信する勤務終了処理部をさらに有する、請求項10~13のいずれか一項に記載の業務情報管理システム。 The mobile terminal, when a work end is input from the operation unit, generates a work leaving signal, and transmits the work leaving signal to the center device via the communication processing unit of the mobile terminal. The business information management system according to any one of claims 10 to 13, further comprising:
  15.  携帯端末を含む通信機器と通信を行う通信処理部と、
     前記通信処理部を介して利用者の個人識別情報と該利用者が使用する前記携帯端末の端末識別情報とを有する退勤信号を受け取ると、前記端末識別情報に対応する前記携帯端末に、業務情報をセンタ装置に転送するよう指示する転送指示信号を前記通信処理部を介して送信する業務情報転送指示部と、
     前記携帯端末から前記通信処理部を介して受信した業務情報を受け取る業務情報受信部と、
     前記携帯端末からの前記通信処理部を介した業務情報の受信を完了すると、前記個人識別情報に対応する利用者の退勤を登録する勤務終了登録部と、を有することを特徴とするセンタ装置。
    A communication processing unit for communicating with a communication device including a mobile terminal;
    Upon receipt of the leave signal having the personal identification information of the user and the terminal identification information of the portable terminal used by the user via the communication processing unit, business information is sent to the portable terminal corresponding to the terminal identification information. A business information transfer instruction unit for transmitting a transfer instruction signal for instructing to transfer to the center device via the communication processing unit;
    A business information receiving unit that receives business information received from the mobile terminal via the communication processing unit;
    A center apparatus comprising: a work end registration unit that registers, when reception of business information from the portable terminal via the communication processing unit is completed, registration of a user's leave corresponding to the personal identification information.
  16.  センタ装置と、該センタ装置に通信回線で接続された携帯端末と、を有する業務情報管理システムにおいて実行される業務情報管理方法であって、
     前記センタ装置が、利用者の個人識別情報と該利用者が使用する前記携帯端末の端末識別情報とを有する退勤信号を受け取ると、前記端末識別情報に対応する前記携帯端末に、業務情報を前記センタ装置に転送するよう指示する転送指示信号を送信するステップと、
     前記携帯端末が、前記センタ装置から前記転送指示信号を受け取ると、業務情報を前記センタ装置に送信するステップと、を有する方法。
    A business information management method executed in a business information management system having a center device and a mobile terminal connected to the center device via a communication line,
    When the center apparatus receives a leave signal having personal identification information of a user and terminal identification information of the mobile terminal used by the user, business information is sent to the mobile terminal corresponding to the terminal identification information. Transmitting a transfer instruction signal instructing transfer to the center device;
    And a step of transmitting business information to the center device when the portable terminal receives the transfer instruction signal from the center device.
  17.  携帯端末を含む通信機器と通信を行うセンタ装置によって実行される業務情報管理方法であって、
     利用者の個人識別情報と該利用者が使用する前記携帯端末の端末識別情報とを有する退勤信号を受け取ると、前記端末識別情報に対応する前記携帯端末に、業務情報を前記センタ装置に転送するよう指示する転送指示信号を送信するステップと、
     前記携帯端末から前記業務情報を受け取ると、前記個人識別情報に対応する利用者の退勤を登録するステップと、
     を有することを特徴とする方法。
    A business information management method executed by a center device that communicates with a communication device including a mobile terminal,
    Upon receipt of the leave signal having the personal identification information of the user and the terminal identification information of the mobile terminal used by the user, the business information is transferred to the center device to the mobile terminal corresponding to the terminal identification information. Transmitting a transfer instruction signal instructing
    Receiving the business information from the mobile terminal, registering the user's retirement corresponding to the personal identification information;
    A method characterized by comprising:
  18.  携帯端末を含む通信機器と通信を行うセンタ装置によって実行される業務情報管理プログラムであって、
     利用者の個人識別情報と該利用者が使用する前記携帯端末の端末識別情報とを有する退勤信号を受け取ると、前記端末識別情報に対応する前記携帯端末に、業務情報を前記センタ装置に転送するよう指示する転送指示信号を送信する手順と、
     前記携帯端末から前記業務情報を受け取ると、前記個人識別情報に対応する利用者の退勤を登録する手順と、をセンタ装置に実行させることを特徴とする業務情報管理プログラム。
    A business information management program executed by a center device that communicates with a communication device including a mobile terminal,
    Upon receipt of the leave signal having the personal identification information of the user and the terminal identification information of the mobile terminal used by the user, the business information is transferred to the center device to the mobile terminal corresponding to the terminal identification information. A procedure for transmitting a transfer instruction signal instructing
    When the business information is received from the portable terminal, a business information management program causing a center device to execute a procedure for registering a user's retirement corresponding to the personal identification information.
  19.  センタ装置と通信を行う通信処理部と、
     第1の入力情報を取得する第1の入力部と、
     前記第1の入力情報を記憶する記憶部と、
     前記第1の入力情報と異なる種類の第2の入力情報を取得する第2の入力部と、
     利用者による送信指示を受け付けたときに、前記記憶部に記憶された前記第1の入力情報を前記通信処理部を介して前記センタ装置に送信し、前記第2の入力部が前記第2の入力情報を取得したときに、当該第2の入力情報を前記通信処理部を介して前記センタ装置に送信する情報処理部と、
     を有することを特徴とする通信装置。
    A communication processing unit for communicating with the center device;
    A first input unit for obtaining first input information;
    A storage unit for storing the first input information;
    A second input unit for obtaining second input information of a different type from the first input information;
    When receiving a transmission instruction from a user, the first input information stored in the storage unit is transmitted to the center device via the communication processing unit, and the second input unit is configured to transmit the second input unit. An information processing unit that transmits the second input information to the center device via the communication processing unit when the input information is acquired;
    A communication apparatus comprising:
  20.  前記第1の入力部は、利用者の操作による前記第1の入力情報を取得する操作部であり、
     前記第1の入力情報は、利用者の操作により入力されたテキストの業務情報であり、
     前記第2の入力部は、画像を入力する画像入力部又は音声を入力する音声入力部であり、
     前記第2の入力情報は、画像又は音声の情報である、請求項19に記載の通信装置。
    The first input unit is an operation unit that acquires the first input information by a user's operation,
    The first input information is business information of a text input by a user operation,
    The second input unit is an image input unit that inputs an image or a voice input unit that inputs sound;
    The communication apparatus according to claim 19, wherein the second input information is image or audio information.
  21.  前記記憶部は、前記第2の入力部が取得した前記第2の入力情報をさらに記憶し、
     前記情報処理部は、
      前記センタ装置への送信が完了した前記第2の入力情報を前記記憶部から削除し、
      前記送信指示を受け付けたときに、前記第1の入力情報とともに、前記記憶部に残っている前記第2の入力情報を前記通信処理部を介して前記センタ装置に送信し、
      前記センタ装置への送信が完了した前記第1の入力情報及び前記第2の入力情報を前記記憶部から削除する、請求項19または20に記載の通信装置。
    The storage unit further stores the second input information acquired by the second input unit,
    The information processing unit
    Deleting the second input information that has been transmitted to the center device from the storage unit;
    When the transmission instruction is accepted, the second input information remaining in the storage unit is transmitted to the center device via the communication processing unit together with the first input information,
    21. The communication device according to claim 19, wherein the first input information and the second input information that have been transmitted to the center device are deleted from the storage unit.
  22.  前記情報処理部は、前記第1の入力部が取得した前記第1の入力情報を前記通信装置が復号できるように暗号化し、前記第2の入力部が取得した前記第2の入力情報を前記通信装置が復号できないように暗号化する、請求項19~21の何れか一項に記載の通信装置。 The information processing unit encrypts the first input information acquired by the first input unit so that the communication device can decrypt the second input information acquired by the second input unit. The communication device according to any one of claims 19 to 21, wherein encryption is performed so that the communication device cannot be decrypted.
  23.  利用者による勤務終了を受け付けたときに、前記記憶部に未転送の前記第1の入力情報または前記第2の入力情報が記憶されている場合、利用者が勤務を終了することを表す退勤信号を送信せず、前記記憶部に未転送の前記第1の入力情報及び前記第2の入力情報が記憶されていない場合、前記退勤信号を前記通信処理部を介して前記センタ装置に送信する勤務終了処理部をさらに有する、請求項19~22の何れか一項に記載の通信装置。 When the end of work by the user is accepted, if the first input information or the second input information that has not been transferred is stored in the storage unit, the work leave signal indicating that the user has finished work When the first input information and the second input information that have not been transferred are not stored in the storage unit, the work signal is transmitted to the center device via the communication processing unit. The communication apparatus according to any one of claims 19 to 22, further comprising a termination processing unit.
  24.  通信装置と、センタ装置とを有する情報管理システムであって、
     前記通信装置は、
      前記センタ装置と通信を行う通信処理部と、
      第1の入力情報を取得する第1の入力部と、
      前記第1の入力情報を記憶する記憶部と、
      前記第1の入力情報と異なる第2の入力情報を取得する第2の入力部と、
      利用者による送信指示を受け付けたときに、前記記憶部に記憶された前記第1の入力情報を前記通信処理部を介して前記センタ装置に送信し、前記第2の入力部が前記第2の入力情報を取得したときに、当該第2の入力情報を前記通信処理部を介して前記センタ装置に送信する情報処理部と、を有し、
     前記センタ装置は、
      センタ記憶部と、
      前記通信装置と通信を行うセンタ通信処理部と、
      前記通信装置から前記センタ通信処理部を介して受信した前記第1の入力情報または前記第2の入力情報を前記センタ記憶部に記憶する情報受信部と、を有することを特徴とする情報管理システム。
    An information management system having a communication device and a center device,
    The communication device
    A communication processing unit for communicating with the center device;
    A first input unit for obtaining first input information;
    A storage unit for storing the first input information;
    A second input unit for acquiring second input information different from the first input information;
    When receiving a transmission instruction from a user, the first input information stored in the storage unit is transmitted to the center device via the communication processing unit, and the second input unit is configured to transmit the second input unit. An information processing unit that transmits the second input information to the center device via the communication processing unit when the input information is acquired;
    The center device is
    A center storage unit;
    A center communication processing unit for communicating with the communication device;
    An information receiving unit for storing the first input information or the second input information received from the communication device via the center communication processing unit in the center storage unit. .
  25.  センタ装置と通信を行う通信処理部と、第1の入力情報を取得する第1の入力部と、前記第1の入力情報を記憶する記憶部と、前記第1の入力情報と異なる第2の入力情報を取得する第2の入力部と、を有する通信装置によって実行される情報管理方法であって、
     利用者による送信指示を受け付けたときに、前記記憶部に記憶された前記第1の入力情報を前記通信処理部を介して前記センタ装置に送信し、
     前記第2の入力部が前記第2の入力情報を取得したときに、当該第2の入力情報を前記通信処理部を介して前記センタ装置に送信する、
     ことを含むことを特徴とする方法。
    A communication processing unit that communicates with the center device, a first input unit that acquires first input information, a storage unit that stores the first input information, and a second different from the first input information An information management method executed by a communication device having a second input unit that acquires input information,
    When receiving a transmission instruction by a user, the first input information stored in the storage unit is transmitted to the center device via the communication processing unit,
    When the second input unit acquires the second input information, the second input information is transmitted to the center device via the communication processing unit.
    A method comprising:
  26.  センタ装置と通信を行う通信処理部と、第1の入力情報を取得する第1の入力部と、前記第1の入力情報を記憶する記憶部と、前記第1の入力情報と異なる第2の入力情報を取得する第2の入力部と、を有する通信装置に実行させる情報管理プログラムであって、
     利用者による送信指示を受け付けたときに、前記記憶部に記憶された前記第1の入力情報を前記通信処理部を介して前記センタ装置に送信し、
     前記第2の入力部が前記第2の入力情報を取得したときに、当該第2の入力情報を前記通信処理部を介して前記センタ装置に送信する、
     ことを前記通信装置に実行させることを特徴とする情報管理プログラム。
    A communication processing unit that communicates with the center device, a first input unit that acquires first input information, a storage unit that stores the first input information, and a second different from the first input information An information management program to be executed by a communication device having a second input unit for acquiring input information,
    When receiving a transmission instruction by a user, the first input information stored in the storage unit is transmitted to the center device via the communication processing unit,
    When the second input unit acquires the second input information, the second input information is transmitted to the center device via the communication processing unit.
    An information management program for causing the communication device to execute
PCT/JP2014/058584 2013-12-24 2014-03-26 Mobile terminal, work information management system, work information management method, work information management program, communication device, information management system, information management method, and information management program WO2015098139A1 (en)

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