JP2003091626A - Specific dispatching destination staff work management method and device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide the specific dispatching destination staff work management method and device capable of inexpensively performing the check and the management of at least the arrival and departure of a dispatched staff at a dispatching destination by using a portable telephone itself as an ID discriminating system for the dispatched staff. SOLUTION: An arrival time is recorded in a terminal device 5 on the basis of a point of time when a portable telephone 3 owned by each staff 4 and having an authenticated ID is connected with the terminal device 5 connectable to the portable telephone 3 and provided with ID distributed to the specific dispatching destination, a departure time is recorded in the terminal device 5 on the basis of a point of time when the departure from the specific dispatching destination is recognized, at least the arrival time and the departure time, and the data relating to ID are transmitted to a work management server 7 through the portable telephone 3, and the work management server 7 processes the data transmitted after the authentication on the basis of an application software 6, stores the data in the specific databases 16, 17, and manages the work of all of staffs and the specific dispatching destination.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method and an apparatus for managing a specific dispatched staff member's work, whereby a business entity operating a staff service at a specified dispatcher member manages at least the attendance time and leaving time of the staff member's specific dispatch destination. It is a thing.

The staff service of such a specific dispatch destination is not limited to the following, but for example, services of a care helper, a staffing staff, a babysitter, an employee who works at a satellite office in a general enterprise, and the like. Therefore, the present invention relates to a method and apparatus for managing the work of dispatch staff at a specific dispatch destination contracted by a business entity that conducts business by such staff services.

[0003]

2. Description of the Related Art For example, in a nursing care business in which a care helper is dispatched to a care receiver's home to engage in a care service as a staff service, the care helper generally goes directly from the home to the care receiver's home and After completing the service, he returned to his home and reported his work in the form of self-report by handwriting.

[0004]

However, in such a self-reported business report, a dispatch staff, for example, a nursing care helper himself / herself requests to increase the working hours, an entity that manages the dispatch staff, for example, the upper layer of jurisdiction of the nursing business entity. It is impossible to check fraudulent requests such as subsidy inflating requests to institutions.

In order to prevent fraud by self-declaration, each dispatching staff should be given a credit card-sized unique ID card, and a card reader should be distributed to a specific dispatched destination, for example, the home of the care recipient who has contracted. It is conceivable to install and record the attendance / leaving time by a time recorder connected to a card reader, and output the attendance / leaving data as a hard copy by a printer connected to the time recorder or electronically by a predetermined communication means.

However, even such an ID card is difficult to prevent fraud and forgery unless it is a card incorporating an IC chip.

In this way, in the solution using the ID card, a unique ID card is distributed to all dispatch staff, and an ID card reader and a recording and output device attached thereto are provided to all specified dispatch destinations. It needs to be installed, has high initial costs, and will be difficult to introduce.

Further, the higher the hurdle for preventing fraud is, the more costly the attendance check and management system of the dispatch staff at a specific dispatch destination becomes.

Therefore, an object of the present invention is to obtain an inexpensive method and apparatus capable of at least checking attendance and leaving of a dispatched staff at a specific dispatch destination without using a special ID identification system for the dispatched staff. is there.

[0010]

[Means for Solving the Problems] In order to achieve this object, the specified dispatch destination staff work management method of the present invention is capable of connecting to the mobile phone of each staff member and has already been assigned and installed an ID assigned to the specified dispatch destination. A business management server capable of performing authentication and data reception via the mobile phone based on application software with the terminal device of No. 1 is connected to a communication network, and the mobile phone is connected to the terminal device. The time based on the time is recorded in the terminal device as work time, and the time based on the time when the departure of the staff from the specific dispatch destination is recognized is recorded in the terminal device as the work time, and the terminal is Transmitting at least the work time and the work time and the data regarding the ID from the device to the business management server via the mobile phone; Serial operations management server, based on the application software, it processes the data transmitted after the authentication is stored in a predetermined database, characterized in that it manages all staff and specific dispatch destination of the business.

In the present specification, the term "mobile phone" includes ordinary mobile phones and simple mobile phones, so-called "PHS".

Further, in order to achieve the above-mentioned object, the specified dispatched staff work management apparatus according to the present invention can be connected to a communication network and receives predetermined data from each staff mobile phone based on application software. A business management server for processing, storing, and managing in a predetermined database, and a terminal device that is distributed and installed at a specific dispatch destination and is connectable to the mobile phone, and that is provided with an ID. A terminal device housed in at least a housing, a clocking means, a memory means for storing predetermined data such as the ID, an interface means for connecting with the staff's mobile phone, and an exit recognition for recognizing exit of the staff from a specific dispatch destination. Means, program control means and power supply means interconnected with these means,
The control means stores the time based on the time when the staff's mobile phone is connected as a work time in the memory means, and the time based on the time when the leaving recognition means recognizes the leaving time. Is stored in the memory means and at least the data relating to the ID and the work time and the work time are transmitted to the work management server via the mobile phone.

The method and apparatus for managing the work of a staff member of a specific dispatch destination according to the present invention is made by paying attention to the fact that the owner ID system of the mobile phone itself is originally established based on the contract with the mobile phone office (carrier). By assigning an ID that can be identified by the business management server to a terminal device that is distributed and installed at a specific dispatch destination and connectable to a mobile phone, a special and costly ID identification system for dispatch staff is unnecessary, At the same time, the time based on the time when the mobile phone is connected to the terminal device of the specific dispatch destination is stored in the terminal device as work time, and the leaving time is also recognized by the terminal device immediately before taking home the mobile phone, Since the data is sent to the business management server using the communication function of the telephone, it is possible to reliably prevent fraudulent filing by handwriting.

Further, according to the method and apparatus of the present invention, it is not necessary to have a portable information terminal in addition to the mobile phone, and only the mobile phone is required. Other data can also be transmitted to the business management server as it is, handwriting work and re-input (transcription) from handwritten documents are eliminated, and transcription errors due to handwriting can be reliably eliminated.

[0015]

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, referring to the drawings, the work management of a care helper dispatched to a contracted care recipient's home in a care business will be described as a preferred embodiment of the specified dispatch staff work management method and device of the present invention. To do.

According to the method of the present invention, as shown in FIG.
A nursing care business entity 1 dispatches a care helper (dispatch staff) 4 carrying a mobile phone 3 to a contracted care recipient home 2 (specific dispatch destination). The mobile phone 3 may be personally owned by the care helper 4 or provided by the business entity 1.

In the care receiver's home 2, there is installed a terminal device 5 that can be connected to the mobile phone 3 owned by the care helper and is given an individual ID. Based on the application software 6, the business entity 1 can connect to the communication network 8 a business management server 7 that can authenticate and receive data from all the mobile phones 3 of all registered care helpers.

When the care helper 4 enters the care receiver's home 2, the mobile phone 3 is connected to the terminal device 5 via the cord 9, for example. However, this connection can also be made wirelessly. When this connection is established, based on the program control means 14 of the terminal device 5 which will be described below, at the time when the connection is established or a fixed time (for example, 30 seconds or 1) from the establishment of the connection.
The time after the lapse of minutes is stored in the memory means 11 of the terminal device 5 as the attendance time.

As shown in FIG. 2, this terminal device 5 has at least a clock means 10 housed in a housing, a memory means 11 for storing predetermined data such as an ID, an interface means 12 for connecting to a mobile phone 3, a care helper. Exit recognition means 13 for recognizing exit from the care receiver home 2 of 4;
It comprises a program control means 14 and a power supply means 15 interconnected with these means. The clock means 10, the memory means 11, the interface means 12, the exit recognition means 13, and the program control means 14 can be realized by a microcomputer.

The exit recognizing means 13 may be an exit switch provided in the terminal device 5, for example, an exit button 5A (see FIG. 1).
By operating itself or the person 2A in the care-receiver's house, this time or a certain time (for example, 30 seconds or 1) from this time
The time after the lapse of minutes is recognized as the work-off time and recorded in the memory means 11 of the terminal device 5.

When the exit recognizing means 13 makes the interface means 12 with the mobile phone 3 wireless, instead of the exit button, the terminal device 5 and the mobile phone 3 are within a first distance, for example, within 10 m. When they approach each other, the connection between them is established, and during work, the mobile phone 3 is placed within a second distance smaller than the first distance from the terminal device 5, for example, within 3 m, and after the connection is established, the distance between the two is the first. It is also possible to use a sensor means for detecting a time point within the distance and further away than the second distance, and the time point at which this is detected is recognized as exit.

Further, the exit recognition means 13 is a program module that recognizes that the care helper 4 has exited the care receiver's home 2 on the basis of the time when the caregiver 4 accesses the work management server 6 with the mobile phone 3, and this program module is programmed. It may be incorporated in the control means 14.

Further, in the preferred embodiment, as shown in FIG. 2, the terminal device 5 has an incoming call detecting means S for detecting an incoming call of a fixed telephone T (see FIG. 1) of a specific destination.
To provide. On the other hand, the program control means 14 of the terminal device 5
When the connection between the terminal device 5 and the mobile phone 3 is established, the terminal device 5 automatically or the care helper accesses the work management server 7 via the mobile phone 3 to obtain information on the establishment, that is, , The care helper 4 is notified of the information about the entry into the care receiver's home 2. Furthermore,
In response to this notification, the work management server 7 automatically calls the fixed telephone T of the care receiver home 2 registered in the predetermined database based on the application software 6. The time when the incoming call detection means S senses an incoming call of the fixed telephone T of the care receiver home 2, for example, the time when two calls are sensed by sound or vibration is recorded in the memory means 11 as the work time.

According to this embodiment, in the case where the care receiver is a blurred old man and is in the care receiver's home without a cohabitant, the care helper 4 takes the terminal device 5 home and does not go to the care receiver's home. Thus, it is possible to prevent the user from operating the terminal device 5 arbitrarily without providing the care service to make it appear as if the care service was provided. That is, it is almost impossible to take home the fixed telephone of the care receiver's home 2 and install it at home.

Further, the work management server 7 uses the mail function of the mobile phone 3 to send business contacts or notes regarding the schedule and work contents to be carried out at the care receiver's home 2 to the mobile phone 3 of the care helper 4. It is more preferable to deliver to an email address.

Under the control of the program control means 14, the terminal device 5 records in the memory means 11 the time based on the time when the exit of the care-helper 4 from the care-receiver home 2 is recognized as the departure time. At the same time, the mobile phone 3 transmits at least the work time and the work time, and the data regarding the terminal device ID to the work management server 7 via the communication network 8.

The work management server 7 processes the data transmitted after authenticating the terminal device ID based on the application software 6 and saves it in the staff database 16 so that all the staff members at their specific dispatch destinations can process it. Manage work. Furthermore, the business management server 7 processes the transmitted data based on the application software 6 and saves it in the dispatch destination database 17, and manages the dispatch destination or the customer (caregiver home).

Based on the staff database 16 and the dispatch destination database 17 and the like, the business management server 7 uses the payroll calculation software program or the subsidy request software program to provide the salary of the dispatched staff (for example, a care helper), the upper level organization, or the like. Calculate subsidy claims to public institutions.

A transmission indicator 18 that lights up or blinks during data transmission to the business management server 7 is provided in the terminal device 5, and the transmission indicator 18 is turned off after the data transmission is completed. Further, although not shown, it is preferable that, in addition to the transmission indicator 18, a transmission completion indicator that lights up after completion of transmission is provided so that the transmission completion indicator is turned off when the connection between the terminal device and the mobile phone is cut off. .

The program control means 14 of the terminal device 5 is
When the connection between the mobile phone 3 and the terminal device 5 is cut off before the transmission to the business management server 7 is completed, the mobile phone 3 and the terminal device 5 are reconnected to transmit data to the business management server 7. It is preferable that the next time attendance and attendance measurement is not performed until the data is restarted and data transmission is completed.

Further, the terminal device 5 includes a business management server 7
By providing the alarm means 18 for generating an alarm when the connection of the mobile phone 3 is cut off before the completion of the transmission to, it is possible to reliably prevent forgetting the notification to the work management server 7. Under the control of the program control means 14 of the terminal device 5, when the mobile phone 3 displays “transmission” and “transmission completed”, it is not necessary to provide the terminal device 5 with the transmission indicator 18 or the transmission completion indicator. .

After receiving the data, the business management server 7 sends a request for inputting business diary-like items to the mobile phone 3 of the dispatch staff (for example, a care helper), and the dispatch staff receives such a business diary. When the data is notified to the business management server 7, this system enables general business management as well as attendance and attendance management.

[0033]

As described above, according to the method and apparatus for managing the work of a staff member of a specific dispatch destination of the present invention, the ID authentication based on the contract with the carrier (telephone office under jurisdiction) is established and the security of spoofing prevention is originally provided. Since a mobile phone is used, a special dispatch staff ID that boosts equipment costs by giving a terminal device that is distributed to a specific dispatch destination an ID that can be identified by the business management server and enabling connection with a mobile phone
The identification system is not required, and the initial cost can be significantly reduced.

Further, according to the specified dispatch destination staff work management method and device of the present invention, the mobile phone owned by the dispatch staff operates the business by the dispatch staff service by the ID communication of the dispatch staff and the original communication function of the mobile phone. Since at least the attendance / leaving data can be transmitted to the business management server of the body, it is not necessary to carry a special mobile information terminal for temporary staff, and the cost of such a special mobile information terminal for business is also reduced. Can be reduced.

Furthermore, according to the specified dispatch destination staff work management method and device of the present invention, the time based on the time when the mobile phone is connected to the terminal device of the specified dispatch destination is stored as the attendance time in the terminal device, and the employee leaves the room. The time is recognized by the terminal device immediately before taking the mobile phone home, and the communication function of this mobile phone is used to send data to the business management server. Not only that, but also other data related to work can be sent to the business management server as it is, handwriting work and re-input (transcription) from handwritten documents are eliminated, and transcription errors due to handwriting are reliably eliminated. .

Furthermore, according to the method and apparatus for managing the work of a specific dispatch destination staff of the present invention, the mail function of a mobile phone is used to dispatch a work notification or a notice regarding the schedule and work contents to be performed at the specific dispatch destination. The data communication delivered to the staff member's mobile phone e-mail address can significantly reduce the call charge compared to the case where the dispatch staff and the dispatcher used to contact and confirm by voice call, and the running cost Will be able to reduce.

[Brief description of drawings]

FIG. 1 is an explanatory diagram for explaining a preferred embodiment of a specified dispatch staff work management method and apparatus according to the present invention.

FIG. 2 is an explanatory diagram of a terminal device installed in a specific dispatch destination used in the method and apparatus for managing a specific dispatch staff operation according to the present invention.

[Explanation of symbols]

Business unit of 1 care business 2 Care recipient's home (specific dispatch destination) 2A Person at the care recipient's home 3 mobile phones 4 care helpers 5 terminal devices 5A Exit button 6 Application software 7 Business management server 8 communication networks 9 codes 10 Timekeeping means 11 Memory means 12 Interface means 13 Exit recognition means 14 Program control means 15 Power supply means 16 Staff database 17 Dispatch destination database 18 Send indicator T landline S Incoming call detection means

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Claims (15)

[Claims] [Claim 1] A business entity that operates a staff service at a specific dispatch destination connects with a mobile phone of each staff in a specific dispatch staff operation management method for managing at least attendance time and leaving time of the staff at the specific dispatch destination. A communication network is a business management server that is capable of performing authentication and receiving data via the mobile phone based on application software with a terminal device that has been assigned and has been installed and distributed to a specific dispatch destination. To the terminal device, the time based on the time when the mobile phone is connected to the terminal device is recorded as work time in the terminal device, and based on the time when the leaving of the staff from a specific dispatch destination is recognized. The time of departure is recorded as the leaving time in the terminal device, and at least the time of the departure from the terminal device via the mobile phone is recorded. Working time and leaving time, and the ID
Related data to the business management server, the business management server processes the data transmitted after performing authentication based on the application software and saves the data in a predetermined database. A method of managing the work of a specified dispatched staff, which is characterized by managing 2. The method according to claim 1, wherein the connection between the terminal device and the mobile phone is made by wire or wirelessly. 3. When the connection between the terminal device and the mobile phone is established, the terminal device automatically or the staff accesses the business management server via the mobile phone to notify the establishment. In response to this notification, the business management server calls a fixed-line telephone of a specific dispatch destination registered in a predetermined database, and the terminal device detects the incoming call of the fixed-line telephone as work time, and then the terminal device receives the time. The method according to claim 1 or 2, which records. 4. The business management server uses the mail function of the mobile phone to deliver business contact or notes regarding the schedule and business contents to be carried out at a specific dispatch destination to the mail address of the mobile phone of the dispatch staff. Claim 1
4. The method according to any one of 3 to 3. 5. The exit recognition of the staff from a specific dispatch destination is determined to be exit when the exit switch provided on the terminal device is operated by the staff or a person at the dispatch destination. 5. The method according to any one of 4 to 4. 6. The terminal device according to claim 1, wherein the terminal device determines that the staff member is to leave the specific dispatch destination when the staff member accesses the work management server through the mobile phone. The method according to any one of the above. 7. A business entity operating a staff service at a specific dispatch destination is capable of connecting to a communication network in a specific dispatch staff operation management device for managing at least attendance time and leaving time of the staff at the specific dispatch destination, In addition, based on the application software, a job management server that receives and processes predetermined data from the mobile phones of each staff member, stores the data in a predetermined database, and manages the data. A terminal device that is connectable and has an ID, and that connects the terminal device to at least a housing, a clocking means, a memory means for storing predetermined data such as the ID, and a mobile phone of the staff. Interface means, exit recognition means for recognizing exit of the staff from a specific dispatch destination, and these The program control means and the power supply means interconnected with the means, the program control means stores the time based on the time when the mobile phone of the staff is connected as the attendance time in the memory means, and the exit recognition. The time based on the time when the leaving is recognized by the means is stored as the leaving time in the memory means, and at least the ID, and the data regarding the attending time and the leaving time are stored in the business management server via the mobile phone. A specific dispatch staff operation management device characterized by transmitting. 8. The device according to claim 7, wherein the interface means for the staff's mobile phone is wired or wireless. 9. The terminal device is configured as having an incoming call detecting unit for detecting an incoming call of a fixed telephone of the specific dispatch destination, and the program control unit of the terminal unit includes the terminal device and the mobile phone. When the connection is established, the terminal device automatically or the staff accesses the business management server via the mobile phone to notify the establishment, and the business management server responds to the notification by the business management server. It is assumed that control is performed to record an incoming call of the fixed telephone, which is registered in a predetermined database, when the fixed telephone of the specific dispatch destination is called by the incoming call detecting means in the memory means as work time. Item 7. The device according to item 7 or 8. 10. The device according to claim 7, wherein the exit recognition means of the terminal device is a manual switch operated by the staff member or a dispatched person. 11. The exit recognition means of the terminal device,
10. A program module for recognizing a point of time when the staff member accesses the business management server through the mobile phone as an exit of the staff member from a specific dispatch destination, and the program module is incorporated into the program control means. The apparatus according to claim 1. 12. A wireless interface is provided between the staff and a mobile phone, and when the terminal device and the mobile phone come close to each other within a first distance, the connection between them is established, and the first device is used during work. The mobile phone is arranged within a second distance smaller than the distance, and the exit recognizing means senses a time point after the connection is established when the distance between the two is within the first distance and more than the second distance. 8. The device according to claim 7, wherein the device is a sensor means, and the time of this detection is recognized as exit. 13. The program control means controls to display a data transmission state to the business management server on the terminal device or a mobile phone when transmitting data to the business management server. 13. The device according to any one of 12. 14. The program control means of the terminal device reconnects with the mobile phone when the connection of the mobile phone is cut off before completing the transmission to the business management server, and the business management is performed. Resume sending data to the server,
The apparatus according to any one of claims 7 to 13, wherein next time attendance measurement is not performed until data transmission is completed. 15. The terminal device is provided with alarm means for generating an alarm when the connection of the mobile phone is cut off before the transmission to the business management server is completed.
15. A device according to any one of claims 14 to 14.