WO2011132263A1 - Call registration device for elevator - Google Patents

Call registration device for elevator Download PDF

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Publication number
WO2011132263A1
WO2011132263A1 PCT/JP2010/057002 JP2010057002W WO2011132263A1 WO 2011132263 A1 WO2011132263 A1 WO 2011132263A1 JP 2010057002 W JP2010057002 W JP 2010057002W WO 2011132263 A1 WO2011132263 A1 WO 2011132263A1
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WO
WIPO (PCT)
Prior art keywords
voice
guidance
voice recognition
call registration
predetermined
Prior art date
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PCT/JP2010/057002
Other languages
French (fr)
Japanese (ja)
Inventor
伸和 竹内
Original Assignee
三菱電機株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 三菱電機株式会社 filed Critical 三菱電機株式会社
Priority to EP10850208A priority Critical patent/EP2562118A1/en
Priority to CN201080066196.4A priority patent/CN102844261B/en
Priority to JP2012511441A priority patent/JP5545362B2/en
Priority to PCT/JP2010/057002 priority patent/WO2011132263A1/en
Publication of WO2011132263A1 publication Critical patent/WO2011132263A1/en

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    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B1/00Control systems of elevators in general
    • B66B1/34Details, e.g. call counting devices, data transmission from car to control system, devices giving information to the control system
    • B66B1/46Adaptations of switches or switchgear
    • B66B1/468Call registering systems
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B2201/00Aspects of control systems of elevators
    • B66B2201/40Details of the change of control mode
    • B66B2201/46Switches or switchgear
    • B66B2201/4607Call registering systems
    • B66B2201/4638Wherein the call is registered without making physical contact with the elevator system
    • B66B2201/4646Wherein the call is registered without making physical contact with the elevator system using voice recognition

Definitions

  • the present invention relates to an elevator call registration device that enables elevator passengers to register calls by voice.
  • Patent Documents 1 to 3 propose a call registration device that can perform call registration of an elevator by voice.
  • Patent Document 1 only when it is detected that a person is standing in front of a microphone, call registration by voice is possible. This prevents incorrect call registration (voice misrecognition).
  • Patent Document 2 also describes that registered call information is displayed on a display device installed at a landing.
  • the speaker is installed in the hall and the voice guidance of the registered call is performed from this speaker. Then, while the sound is output from the speaker, the voice recognition processing function is stopped to prevent call misregistration (voice misrecognition).
  • the present invention has been made to solve the above-described problems, and an object of the present invention is to appropriately notify a passenger about call registration with a simple and inexpensive configuration in a call registration device provided in a car. Furthermore, it is an object of the present invention to provide an elevator call registration device that can reliably prevent a call from being erroneously registered due to noise generated by the notification or door opening / closing operation.
  • Another object of the present invention is to provide a call registration device provided at a landing to appropriately notify a passenger about call registration with a simple and inexpensive configuration, and the call may result in erroneous registration.
  • the object is to provide an elevator call registration device that can reliably prevent this.
  • the elevator call registration device includes a voice input device for inputting voice provided in an elevator car and a predetermined voice recognition process based on a voice signal input from the voice input device, A voice recognition device that identifies a destination floor of a passenger, a call control unit that performs call registration based on the destination floor specified by the voice recognition device, and a voice output device that performs voice guidance from an alarm provided in the car And when the car stops at the landing and the door is fully opened, the voice recognition device notifies the predetermined first guidance from the alarm device, and the voice recognition device receives the first guidance from the alarm device.
  • the voice recognition process is started, and the voice recognition process is terminated before the door closing operation is started.
  • the elevator call registration device includes a voice input device for inputting voice and a human detection for detecting a passenger in a predetermined range near the voice input device provided at the elevator landing.
  • a voice recognition device that performs a predetermined voice recognition process based on a voice signal input from the device and the voice input device, specifies a passenger's destination floor, and calls based on a destination floor specified by the voice recognition device
  • a call control unit that performs registration, and a voice output device that performs voice guidance from an alarm provided at the hall, and the voice output device outputs a predetermined first guidance when the human detection device detects the presence of a passenger.
  • the voice recognition device starts the voice recognition process after the first guidance is given from the alarm device, and ends the voice recognition process when the human detection device no longer detects the presence of a passenger. It is intended to.
  • notification to the passenger regarding call registration can be appropriately performed with a simple and inexpensive configuration, and noise generated by the notification and door opening / closing operation.
  • noise generated by the notification and door opening / closing operation it is possible to reliably prevent a call from being registered incorrectly.
  • the call registration device provided at the hall, it is possible to appropriately notify the passenger about the call registration with a simple and inexpensive configuration, and the call is erroneously registered by the notification. Can be surely prevented.
  • FIG. 1 is a block diagram showing an elevator call registration device according to the present invention.
  • reference numeral 1 is a car that moves up and down in the elevator hoistway
  • 2 is an elevator landing where the car 1 stops
  • 3 is a call registration device provided in the car
  • 4 is a call registration device provided in each landing 2.
  • Reference numeral 5 denotes a control device that controls the operation of the entire elevator, such as travel control of the car 1.
  • the call registration devices 3 and 4 are respectively connected to the control device 5 by a communication path 6.
  • the call registration device 4 may be installed in all the halls 2 where the car 1 stops, or may be installed only in one or a plurality of predetermined halls 2. Further, when the call registration device 3 is installed in the car 1, the call registration device 4 having a voice call registration function may not be installed in the hall 2.
  • the call registration device 3 is for an elevator passenger to register a call by voice in the car 1.
  • the call registration device 3 includes, for example, a voice input device 7, a voice recognition device 8, a call control unit 9, a notification device 10, and a voice output device 11.
  • the voice input device 7 is for a passenger in the car 1 to input voice, and is constituted by, for example, a microphone. That is, a passenger who wants to perform call registration by voice after boarding the car 1 inputs voice information such as his / her destination floor from the voice input device 7.
  • the voice recognition device 8 has a function of performing a predetermined voice recognition process based on the voice signal input from the voice input device 7 and specifying the passenger's destination floor from the processing result.
  • the voice recognition function of the voice recognition device 8 may be based on any method. For example, the voice recognition device 8 identifies whether or not a voice signal input from the voice input device 7 matches a registered voice signal under a predetermined condition. For example, the destination floor corresponding to the registered voice signal is specified as the destination floor of the passenger. Specific functions of the voice recognition device 8 will be described later.
  • the call control unit 9 has a function of registering a call based on the destination floor of the passenger specified by the voice recognition device 8.
  • the call control unit 9 outputs a registration request corresponding to the identification result to the control device 5, and causes the control device 5 to register the call.
  • the control apparatus 5 performs registration of a call, based on the passenger's destination floor specified by the voice recognition apparatus 8, it will perform appropriate vehicle allocation.
  • the alarm 10 is for uttering / pronuncing voice and operation sound, and is composed of, for example, a speaker.
  • the voice output device 11 has a function of controlling the alarm 10 and performing predetermined voice guidance for passengers in the car 1. For example, audio information is stored in advance in the audio output device 11, and the audio output device 11 extracts appropriate audio information as necessary, thereby notifying the content from the alarm device 10. Specific functions of the audio output device 11 will be described later.
  • the voice recognition device 8 can be configured by a microcomputer, a memory, or the like. Further, the microcomputer may be configured to incorporate a memory. Further, all or some of the functions of the voice input device 7, the call control unit 9, and the voice output device 11 may be built in the microcomputer. With this configuration, the call registration device 3 can be configured with more general parts, and costs can be reduced.
  • FIGS. 2 and 3 are flowcharts showing the operation of the elevator call registration device according to Embodiment 1 of the present invention. 2 and 3 show a series of processing flows of the call registration device 3.
  • the speech recognition processing function by the speech recognition device 8 is stopped, for example, when the switch of the speech input device 7 is normally set to OFF.
  • the call registration device 3 first determines whether or not the door is fully opened by receiving status information about the elevator from the control device 5 or the like.
  • the call registration device 3 causes the voice output device 11 to notify the predetermined first guidance (S102).
  • the voice output device 11 causes the notification device 10 to generate a simple electronic sound including a predetermined constant sound such as “beep” as the first guidance.
  • the call registration device 3 When the notification of the first guidance is performed in S102, the call registration device 3 then activates the speech recognition processing function and causes the speech recognition device 8 to start the speech recognition processing (S103). Specifically, when starting the voice recognition process, the voice recognition device 8 first determines whether or not a voice is input to the voice input device 7 (S104). When a passenger in the car 1 speaks his / her destination floor and a voice is input to the voice input device 7 (Yes in S104), the voice recognition device 8 reads the passenger's destination floor from the input voice signal. Is recognized (S105). Then, the call control unit 9 notifies the control device 5 of the destination floor recognized by the voice recognition device 8 (S106).
  • the call registration device 3 When the call registration device 3 notifies the control device 5 in S106, the call recognition device 8 temporarily ends the speech recognition processing (S107). In addition, after completing the voice recognition process, the call registration device 3 notifies the registered floor name by the voice output device 11 (S108). For example, the audio output device 11 causes the alarm device 10 to utter specific registration contents such as “Registered XX floor”. Thereafter, the call registration device 3 returns to the process of S102.
  • the call registration device 3 closes the door based on the elevator state information input from the control device 5 or the like. It is determined whether there is a plan (S109). If the door closing schedule cannot be confirmed in S109, the call registration device 3 returns to the process in S104 and waits for voice input.
  • the call registration device 3 performs the door closing operation. Before starting, the voice recognition process by the voice recognition device 8 is terminated (S110). In addition, after completing the voice recognition process, the call registration device 3 causes the voice output device 11 to notify the predetermined second guidance from the alarm device 10 (S111). At this time, the audio output device 11 causes the alarm device 10 to generate a simple electronic sound consisting of repetition of a predetermined constant sound such as “beep” as the second guidance.
  • the call registration device 3 registers the call between the time when the speech recognition process is started at S103 and the time when the process ends at S110. It is determined whether or not it has been performed (S113). When call registration is performed within the above period, that is, when a call registration request is output to the control device 5 in S106, the call registration device 3 ends the process.
  • the call registration device 3 causes the voice output device 11 to notify the predetermined third guidance (S114). .
  • the voice output device 11 causes the notification device 10 to notify the detailed content in the third guidance more than the first guidance and the second guidance.
  • the voice output device 11 provides the third guidance as “Please tell us the floor”, “This elevator can use voice recognition. Is uttered from the alarm device 10.
  • the call registration device 3 restarts the voice recognition processing by the voice recognition device 8, and determines the presence or absence of voice input (S115, S116). Then, when a passenger in the car 1 speaks his / her destination floor and a voice is input to the voice input device 7 (Yes in S116), the voice recognition device 8 reads the passenger's destination from the input voice signal. The floor is recognized and the call control unit 9 is notified of the recognized destination floor (S117, S118).
  • the call registration device 3 When the call registration device 3 notifies the control device 5 in S118, the call recognition device 8 ends the speech recognition processing (S119). In addition, the call registration device 3 notifies the registered floor name by the voice output device 11 after the voice recognition processing is completed (S120). For example, the audio output device 11 causes the alarm device 10 to utter specific registration contents such as “Registered XX floor”. Thereafter, the call registration device 3 ends the process.
  • the call registration device 3 performs a predetermined constant after the voice recognition process is resumed in S115. It is determined whether time has passed (S121). If the elapse of the predetermined time cannot be confirmed in S121, the call registration device 3 returns to the process of S116 and waits for voice input.
  • the call registration device 3 performs the voice recognition process by the voice recognition device 8. End (S122).
  • the call registration device 3 causes the voice output device 11 to notify a predetermined fourth guidance from the alarm device 10 (S123).
  • the voice output device 11 causes the notification device 10 to generate a simple electronic sound consisting of repetition of a predetermined constant sound such as “beep” as the fourth guidance, as in the second guidance. Thereafter, the call registration device 3 ends the process.
  • S121 instead of determining whether or not a certain time has elapsed, it may be determined whether the car 1 is scheduled to be stopped or whether the notification from the alarm device 10 is scheduled. . In such a case, when confirming the schedule, the call registration device 3 proceeds to the process of S122. That is, the call registration device 3 ends the speech recognition process by the speech recognition device 8 before the car 1 stops at the landing 2 next time or before the next guidance is notified from the notification device 10.
  • the call registration device 3 installed in the car 1 it is possible to appropriately notify the passenger about call registration with a simple and inexpensive configuration. That is, since whether or not call registration by voice can be guided by each guidance from the alarm device 10, the passengers can hear the guidance and determine when the call registration can be performed (when voice recognition starts and stops). It is possible to make an appropriate judgment.
  • the period during which the call registration can be performed immediately after the passenger gets in the car 1 is limited while the door is fully open.
  • the period during which the passenger can register a call by voice is shortened and convenience is reduced, or the stop time of the car 1 at the landing 2 is increased. Operation efficiency will decrease.
  • Such a problem can be solved by configuring the first and second guidance only with a short electronic sound.
  • the speech recognition process is performed while avoiding the door opening / closing period and the notification period from the notification device 10. For this reason, it can prevent reliably that a call will be misregistered by the noise by the alerting
  • the said function of the call registration apparatus 3 is utilized when a passenger gets on the car 1 alone, for example. Therefore, the call registration device 3 is provided with a boarding detection device (not shown) for detecting that the passenger has boarded alone, and only when the boarding detection device detects the single boarding, FIG. 2 and FIG. You may implement the process shown in 3.
  • a destination button or the like for a passenger to register a call may be separately installed in the car 1 together with the call registration device 3.
  • Embodiment 2 the call registration device 4 installed at the hall 2 will be specifically described.
  • the call registration device 4 capable of registering the destination call is installed in the hall 2
  • the call registration device 3 having a voice call registration function may not be installed in the car 1. Absent.
  • the call registration device 4 is for an elevator passenger to register a call by voice at the hall 2.
  • the call registration device 4 includes, for example, a voice input device 12, a voice recognition device 13, a call control unit 14, a notification device 15, a voice output device 16, and a human detection device 17.
  • the main part is configured.
  • the basic functions of the devices shown in 12 to 16 are the same as those of the corresponding devices 7 to 11 provided in the call registration device 3, so that the description thereof will be omitted and specific functions will be omitted. Only described later.
  • the human detection device 17 has a function of detecting a person in a predetermined detection range. Specifically, the human detection device 17 is provided to detect a passenger who is going to input voice from the voice input device 12, and the detection range is set to a predetermined range near the voice input device 12. Has been. For example, the person detection device 17 detects the presence of a passenger when a person is standing in front of the voice input device 12 for a predetermined time. It should be noted that the detection method of the human detection device 17 may be any method. For example, the human detection device 17 detects the presence or absence of a passenger by emitting light or radio waves to a predetermined range and receiving the light or radio waves reflected and returned. Further, by installing a camera (not shown) at the hall 2, the presence or absence of a passenger is detected by analyzing the camera image.
  • FIGS. 4 and 5 are flowcharts showing the operation of the elevator call registration device according to Embodiment 2 of the present invention. 4 and 5 show a series of processing flows of the call registration device 4.
  • the voice recognition processing function by the voice recognition device 13 is stopped, for example, when the switch of the voice input device 12 is normally set to OFF.
  • the call registration device 4 always determines whether or not the presence of a passenger is detected by the human detection device 17 (S201).
  • the human detection device 17 detects the presence of the passenger, for example, by the passenger standing in front of the voice input device 12 for a predetermined short time (Yes in S201)
  • the call registration device 4 outputs the voice.
  • the device 16 causes the alarm device 15 to notify a predetermined first guidance (S202).
  • the voice output device 16 causes the notification device 15 to generate a simple electronic sound including a predetermined constant sound such as “beep” as the first guidance.
  • the call registration device 4 When the first guidance is notified in S202, the call registration device 4 next activates the speech recognition processing function and causes the speech recognition device 13 to start speech recognition processing (S203). Each process of S204 to S208 is the same as each process shown in S104 to S108 of FIG. The call registration device 4 returns to S201 when the floor name registered in S208 is notified.
  • the call registration device 4 passes a predetermined time after the voice recognition processing is started. It is determined whether or not (S209). If the elapse of the predetermined time cannot be confirmed in S209, the call registration device 4 further determines whether or not the presence of a passenger is detected by the human detection device 17 (S210). If the presence of a passenger is continuously detected in S210 (Yes in S210), the call registration device 4 returns to the process in S204.
  • the call registration device 4 determines whether the human detection device 17 does not detect the presence of a passenger (No in S210) before the predetermined time has elapsed since the voice recognition process was started in S203 (No in S209). If the human detection device 17 does not detect the presence of a passenger (No in S210) before the predetermined time has elapsed since the voice recognition process was started in S203 (No in S209), the call registration device 4 Then, the voice recognition process by the voice recognition device 13 is terminated (S211). In addition, after completing the voice recognition process, the call registration device 4 causes the voice output device 16 to notify the predetermined second guidance from the alarm device 15 (S212). At this time, the voice output device 16 causes the alarm device 15 to generate a simple electronic sound consisting of repetition of a predetermined constant sound such as “beep” as the second guidance. Thereafter, the call registration device 4 returns to the process of S201.
  • the call registration device 4 temporarily performs the voice recognition processing by the voice recognition device 13. Terminate (S213).
  • the call registration device 4 once terminates the voice recognition process, and then causes the voice output device 16 to notify a predetermined third guidance from the alarm device 15 (S214).
  • the voice output device 16 causes the notification device 15 to notify the detailed contents than the first guidance and the second guidance.
  • the voice output device 16 can use the voice recognition as the third guidance, "Please tell us the floor you are using", "Please tell us the floor you are using, such as" 4th floor ". Is uttered from the alarm device 15.
  • the call registration device 4 restarts the voice recognition processing by the voice recognition device 13 and determines the presence or absence of voice input (S215, S216). Note that the processes in S217 through S220 are the same as the processes shown in S117 through S120 in FIG. When the call registration device 4 reports the floor name registered in S220, the call registration device 4 returns to the process of S201.
  • the call registration device 4 performs a predetermined constant after the voice recognition process is resumed in S215. It is determined whether time has passed (S221). If the elapse of the predetermined time cannot be confirmed in S221, the call registration device 4 further determines whether or not the presence of a passenger is detected by the human detection device 17 (S222). If the presence of a passenger is detected continuously in S222 (Yes in S222), the call registration device 4 returns to the process in S216.
  • the call registration device 4 ends the speech recognition processing by the speech recognition device 13 (S223).
  • the call registration device 4 also ends the speech recognition processing when the human detection device 17 no longer detects the presence of a passenger before the predetermined time has elapsed after the restart of the speech recognition processing (No in S222). (S223).
  • the call registration device 4 causes the voice output device 16 to notify the predetermined fourth guidance by the voice output device 16 after finishing the voice recognition process in S223 (S224).
  • the voice output device 16 causes the notification device 15 to generate a simple electronic sound consisting of repetition of a predetermined constant sound such as “beep” as the fourth guidance, as in the second guidance.
  • the call registration device 4 returns to the process of S201.
  • the call registration device 4 installed at the hall 2 can achieve the same effects as those of the first embodiment.
  • the elevator call registration device can be applied to an elevator passenger who registers a call by voice.

Abstract

Disclosed is a call registration device for a passenger in a car to perform call registration by voice, in which announcement about the call registration to the passenger is properly performed by a simple and inexpensive configuration, and erroneous registration of a call due to noise generated by the announcement and a door opening/closing operation is reliably prevented. Said call registration device is provided with a voice input unit for inputting voice, a voice recognition unit for specifying the destination floor of a passenger by predetermined voice recognition processing, a call control unit for registering a call, and a voice output unit for performing voice guidance from an annunciator provided in a car. The voice output unit announces predetermined first guidance from the annunciator when the car stops at an elevator lobby and a door is fully opened. The voice recognition unit starts the voice recognition processing after the first guidance is announced from the annunciator, and ends the voice recognition processing before a door closing operation is started.

Description

エレベーターの呼び登録装置Elevator call registration device
 この発明は、エレベーターの乗客が音声によって呼びの登録を行うことができるエレベーターの呼び登録装置に関するものである。 The present invention relates to an elevator call registration device that enables elevator passengers to register calls by voice.
 下記特許文献1乃至3には、エレベーターの呼び登録を音声によって行うことができる呼び登録装置が提案されている。 The following Patent Documents 1 to 3 propose a call registration device that can perform call registration of an elevator by voice.
 例えば、特許文献1に記載のものでは、マイクロホンの前に人が立っていることを検出している場合のみ、音声による呼び登録を可能にし、乗場にいる待ち客の会話や周囲の騒音等によって呼びの誤登録(音声の誤認識)がなされることを防止している。また、乗場に表示装置を設置し、音声による呼び登録が可能な時に、その旨を表示装置に表示させている。
 また、特許文献2には、乗場に設置された表示装置に、登録された呼びの情報を表示させることも記載されている。
For example, in the one described in Patent Document 1, only when it is detected that a person is standing in front of a microphone, call registration by voice is possible. This prevents incorrect call registration (voice misrecognition). In addition, when a display device is installed at the hall and call registration by voice is possible, that effect is displayed on the display device.
Patent Document 2 also describes that registered call information is displayed on a display device installed at a landing.
 特許文献3に記載のものでは、乗場にスピーカを設置し、このスピーカから、登録された呼びの音声案内を行っている。そして、スピーカから音声が出力されている間は音声認識の処理機能を停止させ、呼びの誤登録(音声の誤認識)がなされることを防止している。 In the thing of patent document 3, the speaker is installed in the hall and the voice guidance of the registered call is performed from this speaker. Then, while the sound is output from the speaker, the voice recognition processing function is stopped to prevent call misregistration (voice misrecognition).
日本特許第2557939号Japanese Patent No. 2557939 日本特開平6-255911号公報Japanese Unexamined Patent Publication No. 6-255911 日本特許第2647207号Japanese Patent No. 2647207
 特許文献1及び2に記載のものでは、乗客に対する報知を行うために、乗場に表示装置を設置している。表示装置は単価が高いため、特に表示装置を各乗場に設置した場合には、コストが大幅に増加してしまうといった問題があった。
 また、特許文献1及び2に記載のものでは、視覚障害者に対する報知効果が期待できないといった問題もあった。
In the thing of patent document 1 and 2, in order to alert | report a passenger, the display apparatus is installed in the landing. Since the display device has a high unit price, particularly when the display device is installed at each landing, there is a problem that the cost is greatly increased.
Moreover, in the thing of patent document 1 and 2, there also existed a problem that the alerting effect with respect to a visually impaired person was not expectable.
 更に、特許文献1乃至3に記載のものでは、乗客が音声による呼び登録を行っている時にドアが開閉すると、ドアの開閉によって生じる騒音により、呼びが誤登録(音声が誤認識)されてしまう恐れがあった。このような問題は、呼び登録装置がかごに設置されている場合に特に生じ易い。
 なお、呼び登録装置がかごに設置されている場合は、音声によって呼びを登録できる期間が制限されていることが多く、乗客に対して正確な情報を報知する必要がある。
Furthermore, in the thing of patent documents 1 thru | or 3, when a door opens and closes while the passenger is performing the call registration by voice, the call is misregistered (the voice is erroneously recognized) due to noise generated by opening and closing the door. There was a fear. Such a problem is particularly likely to occur when the call registration device is installed in a car.
When a call registration device is installed in a car, the period during which calls can be registered by voice is often limited, and it is necessary to notify accurate information to passengers.
 この発明は、上述のような課題を解決するためになされたもので、その目的は、かごに設けられた呼び登録装置において、呼び登録に関する乗客への報知を、簡単且つ安価な構成によって適切に行うことができ、更に、その報知やドアの開閉動作によって生じる騒音により、呼びが誤登録されてしまうことを確実に防止できるエレベーターの呼び登録装置を提供することである。 The present invention has been made to solve the above-described problems, and an object of the present invention is to appropriately notify a passenger about call registration with a simple and inexpensive configuration in a call registration device provided in a car. Furthermore, it is an object of the present invention to provide an elevator call registration device that can reliably prevent a call from being erroneously registered due to noise generated by the notification or door opening / closing operation.
 また、この発明の目的は、乗場に設けられた呼び登録装置において、呼び登録に関する乗客への報知を、簡単且つ安価な構成によって適切に行うことができ、その報知によって呼びが誤登録されてしまうことを確実に防止できるエレベーターの呼び登録装置を提供することである。 Another object of the present invention is to provide a call registration device provided at a landing to appropriately notify a passenger about call registration with a simple and inexpensive configuration, and the call may result in erroneous registration. The object is to provide an elevator call registration device that can reliably prevent this.
 この発明に係るエレベーターの呼び登録装置は、エレベーターのかごに設けられた、音声を入力するための音声入力装置と、音声入力装置から入力された音声信号に基づいて所定の音声認識処理を行い、乗客の行先階を特定する音声認識装置と、音声認識装置によって特定された行先階に基づいて、呼びの登録を行う呼び制御部と、かごに設けられた報知器から音声案内を行う音声出力装置と、を備え、音声出力装置は、かごが乗場に停止してドアが全開すると、所定の第一ガイダンスを報知器から報知させ、音声認識装置は、報知器から第一ガイダンスが報知された後に音声認識処理を開始し、ドアの戸閉動作が開始される前に音声認識処理を終了するものである。 The elevator call registration device according to the present invention includes a voice input device for inputting voice provided in an elevator car and a predetermined voice recognition process based on a voice signal input from the voice input device, A voice recognition device that identifies a destination floor of a passenger, a call control unit that performs call registration based on the destination floor specified by the voice recognition device, and a voice output device that performs voice guidance from an alarm provided in the car And when the car stops at the landing and the door is fully opened, the voice recognition device notifies the predetermined first guidance from the alarm device, and the voice recognition device receives the first guidance from the alarm device. The voice recognition process is started, and the voice recognition process is terminated before the door closing operation is started.
 また、この発明に係るエレベーターの呼び登録装置は、エレベーターの乗場に設けられた、音声を入力するための音声入力装置と、音声入力装置近傍の所定の範囲にいる乗客を検出するための人検出装置と、音声入力装置から入力された音声信号に基づいて所定の音声認識処理を行い、乗客の行先階を特定する音声認識装置と、音声認識装置によって特定された行先階に基づいて、呼びの登録を行う呼び制御部と、乗場に設けられた報知器から音声案内を行う音声出力装置と、を備え、音声出力装置は、人検出装置が乗客の存在を検出すると、所定の第一ガイダンスを報知器から報知させ、音声認識装置は、報知器から第一ガイダンスが報知された後に音声認識処理を開始し、人検出装置が乗客の存在を検出しなくなると音声認識処理を終了するものである。 The elevator call registration device according to the present invention includes a voice input device for inputting voice and a human detection for detecting a passenger in a predetermined range near the voice input device provided at the elevator landing. A voice recognition device that performs a predetermined voice recognition process based on a voice signal input from the device and the voice input device, specifies a passenger's destination floor, and calls based on a destination floor specified by the voice recognition device A call control unit that performs registration, and a voice output device that performs voice guidance from an alarm provided at the hall, and the voice output device outputs a predetermined first guidance when the human detection device detects the presence of a passenger. The voice recognition device starts the voice recognition process after the first guidance is given from the alarm device, and ends the voice recognition process when the human detection device no longer detects the presence of a passenger. It is intended to.
 この発明によれば、かごに設けられた呼び登録装置において、呼び登録に関する乗客への報知を、簡単且つ安価な構成によって適切に行うことができ、更に、その報知やドアの開閉動作によって生じる騒音により、呼びが誤登録されてしまうことを確実に防止できるようになる。 According to the present invention, in the call registration device provided in the car, notification to the passenger regarding call registration can be appropriately performed with a simple and inexpensive configuration, and noise generated by the notification and door opening / closing operation. Thus, it is possible to reliably prevent a call from being registered incorrectly.
 また、この発明によれば、乗場に設けられた呼び登録装置において、呼び登録に関する乗客への報知を、簡単且つ安価な構成によって適切に行うことができ、その報知によって呼びが誤登録されてしまうことを確実に防止できるようになる。 Further, according to the present invention, in the call registration device provided at the hall, it is possible to appropriately notify the passenger about the call registration with a simple and inexpensive configuration, and the call is erroneously registered by the notification. Can be surely prevented.
この発明におけるエレベーターの呼び登録装置を示す構成図である。It is a block diagram which shows the call registration apparatus of the elevator in this invention. この発明の実施の形態1におけるエレベーターの呼び登録装置の動作を示すフローチャートである。It is a flowchart which shows operation | movement of the call registration apparatus of the elevator in Embodiment 1 of this invention. この発明の実施の形態1におけるエレベーターの呼び登録装置の動作を示すフローチャートである。It is a flowchart which shows operation | movement of the call registration apparatus of the elevator in Embodiment 1 of this invention. この発明の実施の形態2におけるエレベーターの呼び登録装置の動作を示すフローチャートである。It is a flowchart which shows operation | movement of the elevator call registration apparatus in Embodiment 2 of this invention. この発明の実施の形態2におけるエレベーターの呼び登録装置の動作を示すフローチャートである。It is a flowchart which shows operation | movement of the elevator call registration apparatus in Embodiment 2 of this invention.
 この発明をより詳細に説明するため、添付の図面に従ってこれを説明する。なお、各図中、同一又は相当する部分には同一の符号を付しており、その重複説明は適宜に簡略化ないし省略する。 In order to explain the present invention in more detail, this will be described with reference to the attached drawings. In addition, in each figure, the same code | symbol is attached | subjected to the part which is the same or it corresponds, The duplication description is simplified or abbreviate | omitted suitably.
実施の形態1.
 図1はこの発明におけるエレベーターの呼び登録装置を示す構成図である。
 図1において、1はエレベーター昇降路内を昇降するかご、2はかご1が停止するエレベーターの乗場、3はかご1に設けられた呼び登録装置、4は各乗場2に設けられた呼び登録装置、5はかご1の走行制御等、エレベーター全体の運行を制御する制御装置である。呼び登録装置3及び4は、通信路6によって制御装置5にそれぞれ接続されている。
Embodiment 1 FIG.
FIG. 1 is a block diagram showing an elevator call registration device according to the present invention.
In FIG. 1, reference numeral 1 is a car that moves up and down in the elevator hoistway, 2 is an elevator landing where the car 1 stops, 3 is a call registration device provided in the car 1, and 4 is a call registration device provided in each landing 2. Reference numeral 5 denotes a control device that controls the operation of the entire elevator, such as travel control of the car 1. The call registration devices 3 and 4 are respectively connected to the control device 5 by a communication path 6.
 なお、呼び登録装置4は、かご1が停止する全ての乗場2に設置されていても良いし、1つ或いは複数の所定の乗場2のみに設置されていても良い。また、かご1に、呼び登録装置3が設置されている場合は、乗場2に、音声による呼び登録機能を備えた呼び登録装置4が設置されていなくても構わない。 Note that the call registration device 4 may be installed in all the halls 2 where the car 1 stops, or may be installed only in one or a plurality of predetermined halls 2. Further, when the call registration device 3 is installed in the car 1, the call registration device 4 having a voice call registration function may not be installed in the hall 2.
 呼び登録装置3は、エレベーターの乗客が、かご1内において、音声によって呼びの登録を行うためのものである。呼び登録装置3は、例えば、音声入力装置7、音声認識装置8、呼び制御部9、報知器10、音声出力装置11により、その要部が構成されている。 The call registration device 3 is for an elevator passenger to register a call by voice in the car 1. The call registration device 3 includes, for example, a voice input device 7, a voice recognition device 8, a call control unit 9, a notification device 10, and a voice output device 11.
 音声入力装置7は、かご1内の乗客が音声を入力するためのものであり、例えば、マイクロホン等によって構成される。即ち、かご1に乗車した後に音声による呼び登録を行いたい乗客は、自分の行先階等の音声情報を、この音声入力装置7から入力する。 The voice input device 7 is for a passenger in the car 1 to input voice, and is constituted by, for example, a microphone. That is, a passenger who wants to perform call registration by voice after boarding the car 1 inputs voice information such as his / her destination floor from the voice input device 7.
 音声認識装置8は、音声入力装置7から入力された音声信号に基づいて所定の音声認識処理を行い、その処理結果から乗客の行先階を特定する機能を有している。なお、音声認識装置8の音声認識機能は、如何なる方式によるものであっても構わない。例えば、音声認識装置8は、音声入力装置7から入力された音声信号の中に、既登録の音声信号と所定の条件で一致するものがあるか否かを識別し、一致するものが存在すれば、その登録音声信号に対応する行先階を乗客の行先階として特定する。
 この音声認識装置8の具体的な機能については後述する。
The voice recognition device 8 has a function of performing a predetermined voice recognition process based on the voice signal input from the voice input device 7 and specifying the passenger's destination floor from the processing result. Note that the voice recognition function of the voice recognition device 8 may be based on any method. For example, the voice recognition device 8 identifies whether or not a voice signal input from the voice input device 7 matches a registered voice signal under a predetermined condition. For example, the destination floor corresponding to the registered voice signal is specified as the destination floor of the passenger.
Specific functions of the voice recognition device 8 will be described later.
 呼び制御部9は、音声認識装置8によって特定された乗客の行先階に基づいて、呼びの登録を行う機能を有している。呼び制御部9は、音声認識装置8によって行先階が特定されると、その特定結果に対応する登録要求を制御装置5に対して出力し、制御装置5に呼びの登録を行わせる。そして、制御装置5では、呼びの登録を行うと、音声認識装置8によって特定された乗客の行先階に基づいて、適切な配車を行う。 The call control unit 9 has a function of registering a call based on the destination floor of the passenger specified by the voice recognition device 8. When the destination floor is identified by the voice recognition device 8, the call control unit 9 outputs a registration request corresponding to the identification result to the control device 5, and causes the control device 5 to register the call. And if the control apparatus 5 performs registration of a call, based on the passenger's destination floor specified by the voice recognition apparatus 8, it will perform appropriate vehicle allocation.
 報知器10は、音声や操作音を発声・発音するためのものであり、例えば、スピーカ等によって構成される。 The alarm 10 is for uttering / pronuncing voice and operation sound, and is composed of, for example, a speaker.
 音声出力装置11は、報知器10を制御し、かご1内の乗客に対して所定の音声案内を行う機能を有している。例えば、音声出力装置11には、音声情報が予め格納されており、音声出力装置11は、必要に応じて適切な音声情報を取り出すことにより、その内容を報知器10から報知させる。
 この音声出力装置11の具体的な機能については後述する。
The voice output device 11 has a function of controlling the alarm 10 and performing predetermined voice guidance for passengers in the car 1. For example, audio information is stored in advance in the audio output device 11, and the audio output device 11 extracts appropriate audio information as necessary, thereby notifying the content from the alarm device 10.
Specific functions of the audio output device 11 will be described later.
 なお、上記音声認識装置8は、マイコンやメモリ等によって構成することも可能である。また、マイコンにメモリを内蔵する構成であっても構わない。更に、音声入力装置7、呼び制御部9、音声出力装置11の全部或いは一部の機能をマイコンに内蔵しても構わない。かかる構成により、呼び登録装置3をより一般的な部品で構成でき、コストを低減させることができる。 Note that the voice recognition device 8 can be configured by a microcomputer, a memory, or the like. Further, the microcomputer may be configured to incorporate a memory. Further, all or some of the functions of the voice input device 7, the call control unit 9, and the voice output device 11 may be built in the microcomputer. With this configuration, the call registration device 3 can be configured with more general parts, and costs can be reduced.
 次に、図2及び図3も参照し、上記構成を有する呼び登録装置3の具体的な動作について説明する。図2及び図3は、この発明の実施の形態1におけるエレベーターの呼び登録装置の動作を示すフローチャートである。図2及び図3は、呼び登録装置3の一連の処理フローを示している。 Next, the specific operation of the call registration device 3 having the above configuration will be described with reference to FIGS. 2 and 3 are flowcharts showing the operation of the elevator call registration device according to Embodiment 1 of the present invention. 2 and 3 show a series of processing flows of the call registration device 3.
 呼び登録装置3では、通常時、音声入力装置7のスイッチがOFFに設定されること等により、音声認識装置8による音声認識の処理機能は停止されている。 In the call registration device 3, the speech recognition processing function by the speech recognition device 8 is stopped, for example, when the switch of the speech input device 7 is normally set to OFF.
 呼び登録装置3は、先ず、制御装置5等からエレベーターに関する状態情報を受信することにより、ドアが全開したか否かを判定する。かご1が乗客の待つ乗場2に停止し、ドアが全開したことを検出すると(S101)、呼び登録装置3は、音声出力装置11により、報知器10から所定の第一ガイダンスを報知させる(S102)。この時、音声出力装置11は、第一ガイダンスとして、例えば、「ピッ」といった所定の一定音からなる簡易な電子音を、報知器10から発音させる。 The call registration device 3 first determines whether or not the door is fully opened by receiving status information about the elevator from the control device 5 or the like. When the car 1 stops at the landing 2 where the passengers wait and detects that the door is fully opened (S101), the call registration device 3 causes the voice output device 11 to notify the predetermined first guidance (S102). ). At this time, the voice output device 11 causes the notification device 10 to generate a simple electronic sound including a predetermined constant sound such as “beep” as the first guidance.
 S102において第一ガイダンスの報知を行うと、呼び登録装置3は、次に、音声認識の処理機能を有効にし、音声認識装置8に音声認識処理を開始させる(S103)。
 具体的に、音声認識装置8は、音声認識処理を開始させると、先ず、音声入力装置7に対して音声が入力されたか否かを判定する(S104)。かご1に乗車した乗客が自分の行先階を発声することによって、音声入力装置7に音声が入力されると(S104のYes)、音声認識装置8は、入力された音声信号から乗客の行先階を認識する(S105)。そして、呼び制御部9は、音声認識装置8によって認識された行先階を制御装置5に対して通知する(S106)。
When the notification of the first guidance is performed in S102, the call registration device 3 then activates the speech recognition processing function and causes the speech recognition device 8 to start the speech recognition processing (S103).
Specifically, when starting the voice recognition process, the voice recognition device 8 first determines whether or not a voice is input to the voice input device 7 (S104). When a passenger in the car 1 speaks his / her destination floor and a voice is input to the voice input device 7 (Yes in S104), the voice recognition device 8 reads the passenger's destination floor from the input voice signal. Is recognized (S105). Then, the call control unit 9 notifies the control device 5 of the destination floor recognized by the voice recognition device 8 (S106).
 呼び登録装置3は、S106において制御装置5への通知を行うと、音声認識装置8による音声認識処理を一旦終了させる(S107)。また、呼び登録装置3は、音声認識処理を終了させた後、音声出力装置11によって、登録した階床名の報知を行う(S108)。例えば、音声出力装置11は、「○○階を登録しました」といった具体的な登録内容を、報知器10から発声させる。その後、呼び登録装置3は、S102の処理に戻る。 When the call registration device 3 notifies the control device 5 in S106, the call recognition device 8 temporarily ends the speech recognition processing (S107). In addition, after completing the voice recognition process, the call registration device 3 notifies the registered floor name by the voice output device 11 (S108). For example, the audio output device 11 causes the alarm device 10 to utter specific registration contents such as “Registered XX floor”. Thereafter, the call registration device 3 returns to the process of S102.
 一方、音声認識処理の開始後に音声入力装置7に対して音声が入力されない場合(S104のNo)、呼び登録装置3は、制御装置5等から入力されるエレベーターの状態情報に基づいて、戸閉予定の有無を判定する(S109)。なお、S109において戸閉予定が確認できなければ、呼び登録装置3は、S104の処理に戻って、音声入力待ちの状態となる。 On the other hand, when no voice is input to the voice input device 7 after the voice recognition process is started (No in S104), the call registration device 3 closes the door based on the elevator state information input from the control device 5 or the like. It is determined whether there is a plan (S109). If the door closing schedule cannot be confirmed in S109, the call registration device 3 returns to the process in S104 and waits for voice input.
 一方、S101においてドアが全開してから音声入力がないまま時間が経過し、所定時間内に戸閉動作が開始される状態になると(S109のYes)、呼び登録装置3は、戸閉動作が開始される前に、音声認識装置8による音声認識処理を終了させる(S110)。また、呼び登録装置3は、音声認識処理を終了させた後、音声出力装置11により、報知器10から所定の第二ガイダンスを報知させる(S111)。この時、音声出力装置11は、第二ガイダンスとして、例えば、「ピッピッ」といった所定の一定音の繰り返しからなる簡易な電子音を、報知器10から発音させる。 On the other hand, when a time elapses after the door is fully opened in S101 and the door closing operation is started within a predetermined time (Yes in S109), the call registration device 3 performs the door closing operation. Before starting, the voice recognition process by the voice recognition device 8 is terminated (S110). In addition, after completing the voice recognition process, the call registration device 3 causes the voice output device 11 to notify the predetermined second guidance from the alarm device 10 (S111). At this time, the audio output device 11 causes the alarm device 10 to generate a simple electronic sound consisting of repetition of a predetermined constant sound such as “beep” as the second guidance.
 また、音声認識処理の停止後にドアが全閉すると(S112)、呼び登録装置3は、S103において音声認識処理が開始されてからS110においてその処理が終了されるまでの間に、呼びの登録が行われたか否かを判定する(S113)。なお、上記期間内に呼び登録が行われた場合、即ち、S106において制御装置5に呼びの登録要求を出力した場合、呼び登録装置3は、処理を終了する。 When the door is fully closed after the speech recognition process is stopped (S112), the call registration device 3 registers the call between the time when the speech recognition process is started at S103 and the time when the process ends at S110. It is determined whether or not it has been performed (S113). When call registration is performed within the above period, that is, when a call registration request is output to the control device 5 in S106, the call registration device 3 ends the process.
 一方、上記期間内に呼びの登録が一つも行われていない場合(S113のNo)、呼び登録装置3は、音声出力装置11により、報知器10から所定の第三ガイダンスを報知させる(S114)。この時、音声出力装置11は、第三ガイダンスにおいて、上記第一ガイダンスや第二ガイダンスよりも詳細な内容を報知器10から報知させる。例えば、音声出力装置11は、第三ガイダンスとして、「ご利用階をお話しください」、「このエレベーターは音声認識を利用できます。例えば、「4階」等のように、ご利用階をお話しください」といった内容を報知器10から発声させる。 On the other hand, when no call registration has been performed within the above period (No in S113), the call registration device 3 causes the voice output device 11 to notify the predetermined third guidance (S114). . At this time, the voice output device 11 causes the notification device 10 to notify the detailed content in the third guidance more than the first guidance and the second guidance. For example, the voice output device 11 provides the third guidance as “Please tell us the floor”, “This elevator can use voice recognition. Is uttered from the alarm device 10.
 S114において第三ガイダンスの報知を行うと、呼び登録装置3は、音声認識装置8による音声認識処理を再開させ、音声入力の有無を判定する(S115、S116)。そして、かご1内の乗客が自分の行先階を発声することによって、音声入力装置7に音声が入力されると(S116のYes)、音声認識装置8は、入力された音声信号から乗客の行先階を認識し、その認識した行先階の通知を、呼び制御部9に行わせる(S117、S118)。 When the third guidance is notified in S114, the call registration device 3 restarts the voice recognition processing by the voice recognition device 8, and determines the presence or absence of voice input (S115, S116). Then, when a passenger in the car 1 speaks his / her destination floor and a voice is input to the voice input device 7 (Yes in S116), the voice recognition device 8 reads the passenger's destination from the input voice signal. The floor is recognized and the call control unit 9 is notified of the recognized destination floor (S117, S118).
 呼び登録装置3は、S118において制御装置5への通知を行うと、音声認識装置8による音声認識処理を終了させる(S119)。また、呼び登録装置3は、音声認識処理の終了後、音声出力装置11によって、登録した階床名の報知を行う(S120)。例えば、音声出力装置11は、「○○階を登録しました」といった具体的な登録内容を、報知器10から発声させる。その後、呼び登録装置3は、処理を終了する。 When the call registration device 3 notifies the control device 5 in S118, the call recognition device 8 ends the speech recognition processing (S119). In addition, the call registration device 3 notifies the registered floor name by the voice output device 11 after the voice recognition processing is completed (S120). For example, the audio output device 11 causes the alarm device 10 to utter specific registration contents such as “Registered XX floor”. Thereafter, the call registration device 3 ends the process.
 一方、S115において音声認識処理が再開された後も音声入力装置7に対する音声入力が行われない場合(S116のNo)、呼び登録装置3は、S115において音声認識処理が再開されてから所定の一定時間が経過したか否かを判定する(S121)。なお、S121において上記一定時間の経過が確認できなければ、呼び登録装置3は、S116の処理に戻って、音声入力待ちの状態となる。 On the other hand, when the voice input to the voice input device 7 is not performed even after the voice recognition process is resumed in S115 (No in S116), the call registration device 3 performs a predetermined constant after the voice recognition process is resumed in S115. It is determined whether time has passed (S121). If the elapse of the predetermined time cannot be confirmed in S121, the call registration device 3 returns to the process of S116 and waits for voice input.
 一方、S115において音声認識処理が再開された後、音声入力装置7に対する音声入力がないまま上記一定時間が経過すると(S121のYes)、呼び登録装置3は、音声認識装置8による音声認識処理を終了させる(S122)。また、呼び登録装置3は、音声認識処理を終了させた後、音声出力装置11により、報知器10から所定の第四ガイダンスを報知させる(S123)。この時、音声出力装置11は、第四ガイダンスとして、例えば、上記第二ガイダンスと同様に「ピッピッ」といった所定の一定音の繰り返しからなる簡易な電子音を、報知器10から発音させる。その後、呼び登録装置3は、処理を終了する。 On the other hand, after the voice recognition process is resumed in S115, when the predetermined time has passed without any voice input to the voice input device 7 (Yes in S121), the call registration device 3 performs the voice recognition process by the voice recognition device 8. End (S122). In addition, after completing the voice recognition processing, the call registration device 3 causes the voice output device 11 to notify a predetermined fourth guidance from the alarm device 10 (S123). At this time, the voice output device 11 causes the notification device 10 to generate a simple electronic sound consisting of repetition of a predetermined constant sound such as “beep” as the fourth guidance, as in the second guidance. Thereafter, the call registration device 3 ends the process.
 なお、S121においては、一定時間が経過したか否かの判定を行う替わりに、かご1の停止予定があるか、又は、報知器10からの報知予定があるか等の判定を行っても良い。かかる場合、呼び登録装置3は、その予定を確認すると、S122の処理に進む。即ち、呼び登録装置3は、かご1が次に乗場2に停止する前、或いは、次のガイダンスが報知器10から報知される前に、音声認識装置8による音声認識処理を終了させる。 In S121, instead of determining whether or not a certain time has elapsed, it may be determined whether the car 1 is scheduled to be stopped or whether the notification from the alarm device 10 is scheduled. . In such a case, when confirming the schedule, the call registration device 3 proceeds to the process of S122. That is, the call registration device 3 ends the speech recognition process by the speech recognition device 8 before the car 1 stops at the landing 2 next time or before the next guidance is notified from the notification device 10.
 この発明の実施の形態1によれば、かご1に設置された呼び登録装置3において、呼び登録に関する乗客への報知を、簡単且つ安価な構成によって適切に行うことができる。即ち、音声による呼び登録の可否を、報知器10からの各ガイダンスによって案内できるため、乗客は、そのガイダンスを聞いて、呼び登録を行うことができる時期(音声認識の開始時及び停止時)を適切に判断することが可能となる。 According to the first embodiment of the present invention, in the call registration device 3 installed in the car 1, it is possible to appropriately notify the passenger about call registration with a simple and inexpensive configuration. That is, since whether or not call registration by voice can be guided by each guidance from the alarm device 10, the passengers can hear the guidance and determine when the call registration can be performed (when voice recognition starts and stops). It is possible to make an appropriate judgment.
 また、第一、第二、第四ガイダンスを簡易な電子音等によって行うことにより、乗客に対して無用に長いガイダンスが提供されることもなく、煩わしさが低減される。慣れた乗客であれば、報知器10からの電子音を聞いてその意味を理解できるため、第一、第二、第四ガイダンスを簡易な電子音のみで構成しても特に問題になることはない。一方、ドアが全閉した際に呼びが一つも登録されていなければ、詳細な内容の第三ガイダンスがかご1内に報知される。このため、不慣れな乗客も、そのガイダンスを聞いて適切に呼び登録を行うことができる。 In addition, by performing the first, second, and fourth guidance with simple electronic sounds or the like, unnecessary long guidance is not provided to passengers, and annoyance is reduced. If you are an accustomed passenger, you can hear the electronic sound from the alarm 10 and understand its meaning. Therefore, even if the first, second, and fourth guidance are composed of simple electronic sounds, it is particularly problematic. Absent. On the other hand, if no call is registered when the door is fully closed, the third guidance with detailed contents is notified in the car 1. For this reason, even an unfamiliar passenger can listen to the guidance and perform call registration appropriately.
 なお、乗客がかご1に乗車した直後に呼び登録を行うことができる期間は、ドアが全開している間に限られている。第一及び第二ガイダンスにおいて詳細な内容を報知すると、乗客が音声によって呼びを登録することができる期間が短くなって利便性が低下する、或いは、乗場2におけるかご1の停止時間が長くなって運行効率が低下してしまう。第一及び第二ガイダンスを短い電子音のみによって構成することにより、このような問題も解消することが可能となる。 It should be noted that the period during which the call registration can be performed immediately after the passenger gets in the car 1 is limited while the door is fully open. When detailed contents are notified in the first and second guidance, the period during which the passenger can register a call by voice is shortened and convenience is reduced, or the stop time of the car 1 at the landing 2 is increased. Operation efficiency will decrease. Such a problem can be solved by configuring the first and second guidance only with a short electronic sound.
 更に、上記構成の呼び登録装置3では、ドアの開閉期間、及び、報知器10からの報知期間を避けて、音声認識処理が行われている。このため、報知器10からの報知やドアの開閉動作による騒音によって呼びが誤登録されてしまうことを、確実に防止することができる。 Furthermore, in the call registration device 3 configured as described above, the speech recognition process is performed while avoiding the door opening / closing period and the notification period from the notification device 10. For this reason, it can prevent reliably that a call will be misregistered by the noise by the alerting | reporting from the alerting device 10, or the opening / closing operation | movement of a door.
 なお、呼び登録装置3の上記機能は、例えば、乗客がかご1に単独乗車する際に利用される。このため、呼び登録装置3に、乗客が単独乗車したことを検出するための乗車検出装置(図示せず)を設置し、この乗車検出装置によって単独乗車が検出された場合のみ、図2及び図3に示す処理を実施しても良い。
 また、かご1内に、上記呼び登録装置3とともに、乗客が呼びを登録するための行先釦等を別途設置しても構わない。
In addition, the said function of the call registration apparatus 3 is utilized when a passenger gets on the car 1 alone, for example. Therefore, the call registration device 3 is provided with a boarding detection device (not shown) for detecting that the passenger has boarded alone, and only when the boarding detection device detects the single boarding, FIG. 2 and FIG. You may implement the process shown in 3. FIG.
Further, a destination button or the like for a passenger to register a call may be separately installed in the car 1 together with the call registration device 3.
実施の形態2.
 本実施の形態では、乗場2に設置された呼び登録装置4について具体的な説明を行う。なお、乗場2に行先呼びを登録することが可能な呼び登録装置4が設置されている場合は、かご1に、音声による呼び登録機能を備えた呼び登録装置3が設置されていなくても構わない。
Embodiment 2. FIG.
In the present embodiment, the call registration device 4 installed at the hall 2 will be specifically described. In addition, when the call registration device 4 capable of registering the destination call is installed in the hall 2, the call registration device 3 having a voice call registration function may not be installed in the car 1. Absent.
 呼び登録装置4は、エレベーターの乗客が、乗場2において、音声によって呼びの登録を行うためのものである。呼び登録装置4は、図1に詳細が示されているように、例えば、音声入力装置12、音声認識装置13、呼び制御部14、報知器15、音声出力装置16、人検出装置17により、その要部が構成される。
 なお、12乃至16に示す各装置等の基本的な機能は、呼び登録装置3に備えられた対応する各装置等7乃至11と同様であるため、その説明は省略し、具体的な機能についてのみ後述する。
The call registration device 4 is for an elevator passenger to register a call by voice at the hall 2. As shown in detail in FIG. 1, the call registration device 4 includes, for example, a voice input device 12, a voice recognition device 13, a call control unit 14, a notification device 15, a voice output device 16, and a human detection device 17. The main part is configured.
The basic functions of the devices shown in 12 to 16 are the same as those of the corresponding devices 7 to 11 provided in the call registration device 3, so that the description thereof will be omitted and specific functions will be omitted. Only described later.
 人検出装置17は、所定の検出範囲にいる人物を検出する機能を有している。具体的に、人検出装置17は、音声入力装置12から音声を入力しようとしている乗客を検出するために備えられたものであり、その検出範囲が、音声入力装置12近傍の所定の範囲に設定されている。例えば、人検出装置17は、音声入力装置12の前に人が所定時間継続して立っている場合に乗客の存在を検出する。なお、人検出装置17の検出方法は如何なる方式によるものであっても構わない。例えば、人検出装置17は、光や電波を所定の範囲に出射し、反射して戻ってきた光や電波を受信することによって乗客の有無を検出する。また、乗場2にカメラ(図示せず)を設置することにより、そのカメラ画像の解析を行うことによって乗客の有無を検出する。 The human detection device 17 has a function of detecting a person in a predetermined detection range. Specifically, the human detection device 17 is provided to detect a passenger who is going to input voice from the voice input device 12, and the detection range is set to a predetermined range near the voice input device 12. Has been. For example, the person detection device 17 detects the presence of a passenger when a person is standing in front of the voice input device 12 for a predetermined time. It should be noted that the detection method of the human detection device 17 may be any method. For example, the human detection device 17 detects the presence or absence of a passenger by emitting light or radio waves to a predetermined range and receiving the light or radio waves reflected and returned. Further, by installing a camera (not shown) at the hall 2, the presence or absence of a passenger is detected by analyzing the camera image.
 次に、図4及び図5も参照し、上記構成を有する呼び登録装置4の具体的な動作について説明する。図4及び図5は、この発明の実施の形態2におけるエレベーターの呼び登録装置の動作を示すフローチャートである。図4及び図5は、呼び登録装置4の一連の処理フローを示している。 Next, a specific operation of the call registration device 4 having the above configuration will be described with reference to FIGS. 4 and 5 are flowcharts showing the operation of the elevator call registration device according to Embodiment 2 of the present invention. 4 and 5 show a series of processing flows of the call registration device 4.
 呼び登録装置4では、通常時、音声入力装置12のスイッチがOFFに設定されること等により、音声認識装置13による音声認識の処理機能は停止されている。 In the call registration device 4, the voice recognition processing function by the voice recognition device 13 is stopped, for example, when the switch of the voice input device 12 is normally set to OFF.
 呼び登録装置4では、人検出装置17によって乗客の存在が検出されているか否かの判定を常時行っている(S201)。そして、乗客が、極短い所定の一定時間、音声入力装置12の前に立ち続けること等によって、人検出装置17が乗客の存在を検出すると(S201のYes)、呼び登録装置4は、音声出力装置16により、報知器15から所定の第一ガイダンスを報知させる(S202)。この時、音声出力装置16は、第一ガイダンスとして、例えば、「ピッ」といった所定の一定音からなる簡易な電子音を、報知器15から発音させる。 The call registration device 4 always determines whether or not the presence of a passenger is detected by the human detection device 17 (S201). When the human detection device 17 detects the presence of the passenger, for example, by the passenger standing in front of the voice input device 12 for a predetermined short time (Yes in S201), the call registration device 4 outputs the voice. The device 16 causes the alarm device 15 to notify a predetermined first guidance (S202). At this time, the voice output device 16 causes the notification device 15 to generate a simple electronic sound including a predetermined constant sound such as “beep” as the first guidance.
 S202において第一ガイダンスの報知を行うと、呼び登録装置4は、次に、音声認識の処理機能を有効にし、音声認識装置13に音声認識処理を開始させる(S203)。なお、S204乃至S208の各処理は、図2のS104乃至S108に示す各処理と同様である。呼び登録装置4は、S208において登録した階床名の報知を行うと、S201に戻る。 When the first guidance is notified in S202, the call registration device 4 next activates the speech recognition processing function and causes the speech recognition device 13 to start speech recognition processing (S203). Each process of S204 to S208 is the same as each process shown in S104 to S108 of FIG. The call registration device 4 returns to S201 when the floor name registered in S208 is notified.
 音声認識装置13による音声認識処理の開始後も音声入力装置12に対する音声入力が行われない場合(S204のNo)、呼び登録装置4は、音声認識処理が開始されてから所定の一定時間が経過したか否かを判定する(S209)。S209において上記一定時間の経過が確認できなければ、呼び登録装置4は、更に、人検出装置17によって乗客の存在が検出されているか否かを判定する(S210)。なお、S210において乗客の存在が継続して検出されていれば(S210のYes)、呼び登録装置4は、S204の処理に戻る。 If voice input to the voice input device 12 is not performed even after the voice recognition processing by the voice recognition device 13 is started (No in S204), the call registration device 4 passes a predetermined time after the voice recognition processing is started. It is determined whether or not (S209). If the elapse of the predetermined time cannot be confirmed in S209, the call registration device 4 further determines whether or not the presence of a passenger is detected by the human detection device 17 (S210). If the presence of a passenger is continuously detected in S210 (Yes in S210), the call registration device 4 returns to the process in S204.
 一方、S203において音声認識処理が開始されてから上記一定時間が経過しないうちに(S209のNo)、人検出装置17が乗客の存在を検出しなくなると(S210のNo)、呼び登録装置4は、音声認識装置13による音声認識処理を終了させる(S211)。また、呼び登録装置4は、音声認識処理を終了させた後、音声出力装置16により、報知器15から所定の第二ガイダンスを報知させる(S212)。この時、音声出力装置16は、第二ガイダンスとして、例えば、「ピッピッ」といった所定の一定音の繰り返しからなる簡易な電子音を、報知器15から発音させる。その後、呼び登録装置4は、S201の処理へと戻る。 On the other hand, if the human detection device 17 does not detect the presence of a passenger (No in S210) before the predetermined time has elapsed since the voice recognition process was started in S203 (No in S209), the call registration device 4 Then, the voice recognition process by the voice recognition device 13 is terminated (S211). In addition, after completing the voice recognition process, the call registration device 4 causes the voice output device 16 to notify the predetermined second guidance from the alarm device 15 (S212). At this time, the voice output device 16 causes the alarm device 15 to generate a simple electronic sound consisting of repetition of a predetermined constant sound such as “beep” as the second guidance. Thereafter, the call registration device 4 returns to the process of S201.
 また、S203において音声認識処理が開始されてから音声入力装置12に対する音声入力がないまま上記一定時間が経過すると(S209のYes)、呼び登録装置4は、音声認識装置13による音声認識処理を一旦終了させる(S213)。また、呼び登録装置4は、音声認識処理を一旦終了させた後、音声出力装置16により、報知器15から所定の第三ガイダンスを報知させる(S214)。この時、音声出力装置16は、第三ガイダンスにおいて、上記第一ガイダンスや第二ガイダンスよりも詳細な内容を報知器15から報知させる。例えば、音声出力装置16は、第三ガイダンスとして、「ご利用階をお話しください」、「このエレベーターは音声認識を利用できます。例えば、「4階」等のように、ご利用階をお話しください」といった内容を報知器15から発声させる。 In addition, when the predetermined time elapses without any voice input to the voice input device 12 after the voice recognition processing is started in S203 (Yes in S209), the call registration device 4 temporarily performs the voice recognition processing by the voice recognition device 13. Terminate (S213). The call registration device 4 once terminates the voice recognition process, and then causes the voice output device 16 to notify a predetermined third guidance from the alarm device 15 (S214). At this time, in the third guidance, the voice output device 16 causes the notification device 15 to notify the detailed contents than the first guidance and the second guidance. For example, the voice output device 16 can use the voice recognition as the third guidance, "Please tell us the floor you are using", "Please tell us the floor you are using, such as" 4th floor ". Is uttered from the alarm device 15.
 S214において第三ガイダンスの報知を行うと、呼び登録装置4は、音声認識装置13による音声認識処理を再開させ、音声入力の有無を判定する(S215、S216)。なお、S217乃至S220の各処理は、図3のS117乃至S120に示す各処理と同様である。呼び登録装置4は、S220において登録した階床名の報知を行うと、S201の処理に戻る。 When the third guidance is notified in S214, the call registration device 4 restarts the voice recognition processing by the voice recognition device 13 and determines the presence or absence of voice input (S215, S216). Note that the processes in S217 through S220 are the same as the processes shown in S117 through S120 in FIG. When the call registration device 4 reports the floor name registered in S220, the call registration device 4 returns to the process of S201.
 一方、S215において音声認識処理が再開された後も音声入力装置12に対する音声入力が行われない場合(S216のNo)、呼び登録装置4は、S215において音声認識処理が再開されてから所定の一定時間が経過したか否かを判定する(S221)。S221において上記一定時間の経過が確認できなければ、呼び登録装置4は、更に、人検出装置17によって乗客の存在が検出されているか否かを判定する(S222)。なお、S222において乗客の存在が継続して検出されていれば(S222のYes)、呼び登録装置4は、S216の処理に戻る。 On the other hand, when the voice input to the voice input device 12 is not performed even after the voice recognition process is resumed in S215 (No in S216), the call registration device 4 performs a predetermined constant after the voice recognition process is resumed in S215. It is determined whether time has passed (S221). If the elapse of the predetermined time cannot be confirmed in S221, the call registration device 4 further determines whether or not the presence of a passenger is detected by the human detection device 17 (S222). If the presence of a passenger is detected continuously in S222 (Yes in S222), the call registration device 4 returns to the process in S216.
 一方、S215において音声認識処理が再開された後、音声入力装置12に対する音声入力がなく、且つ、人検出装置17によって乗客の存在が検出され続けた状態のまま、上記一定時間が経過すると(S221のYes)、呼び登録装置4は、音声認識装置13による音声認識処理を終了させる(S223)。また、呼び登録装置4は、音声認識処理の再開後、上記一定時間が経過しないうちに、人検出装置17が乗客の存在を検出しなくなった場合(S222のNo)も、音声認識処理を終了させる(S223)。 On the other hand, after the voice recognition process is resumed in S215, when the predetermined time elapses while there is no voice input to the voice input device 12 and the presence of the passenger is continuously detected by the human detection device 17 (S221). Yes), the call registration device 4 ends the speech recognition processing by the speech recognition device 13 (S223). The call registration device 4 also ends the speech recognition processing when the human detection device 17 no longer detects the presence of a passenger before the predetermined time has elapsed after the restart of the speech recognition processing (No in S222). (S223).
 そして、呼び登録装置4は、S223において音声認識処理を終了させた後、音声出力装置16により、報知器15から所定の第四ガイダンスを報知させる(S224)。この時、音声出力装置16は、第四ガイダンスとして、例えば、上記第二ガイダンスと同様に「ピッピッ」といった所定の一定音の繰り返しからなる簡易な電子音を、報知器15から発音させる。その後、呼び登録装置4は、S201の処理に戻る。 Then, the call registration device 4 causes the voice output device 16 to notify the predetermined fourth guidance by the voice output device 16 after finishing the voice recognition process in S223 (S224). At this time, the voice output device 16 causes the notification device 15 to generate a simple electronic sound consisting of repetition of a predetermined constant sound such as “beep” as the fourth guidance, as in the second guidance. Thereafter, the call registration device 4 returns to the process of S201.
 このような構成を有することにより、乗場2に設置された呼び登録装置4においても、実施の形態1と同様の効果を奏することが可能となる。 By having such a configuration, the call registration device 4 installed at the hall 2 can achieve the same effects as those of the first embodiment.
 この発明に係るエレベーターの呼び登録装置は、エレベーターの乗客が音声によって呼びの登録を行うものに対して適用することができる。 The elevator call registration device according to the present invention can be applied to an elevator passenger who registers a call by voice.
 1 かご
 2 乗場
 3、4 呼び登録装置
 5 制御装置
 6 通信路
 7、12 音声入力装置
 8、13 音声認識装置
 9、14 呼び制御部
 10、15 報知器
 11、16 音声出力装置
 17 人検出装置
DESCRIPTION OF SYMBOLS 1 Car 2 Platform 3, 4 Call registration apparatus 5 Control apparatus 6 Communication path 7, 12 Voice input apparatus 8, 13 Voice recognition apparatus 9, 14 Call control part 10, 15 Alarm 11, 16 Voice output apparatus 17 Person detection apparatus

Claims (14)

  1.  エレベーターのかごに設けられた、音声を入力するための音声入力装置と、
     前記音声入力装置から入力された音声信号に基づいて所定の音声認識処理を行い、乗客の行先階を特定する音声認識装置と、
     前記音声認識装置によって特定された行先階に基づいて、呼びの登録を行う呼び制御部と、
     前記かごに設けられた報知器から音声案内を行う音声出力装置と、
    を備え、
     前記音声出力装置は、前記かごが乗場に停止してドアが全開すると、所定の第一ガイダンスを前記報知器から報知させ、
     前記音声認識装置は、前記報知器から前記第一ガイダンスが報知された後に音声認識処理を開始し、前記ドアの戸閉動作が開始される前に音声認識処理を終了する
    ことを特徴とするエレベーターの呼び登録装置。
    A voice input device for inputting voice, provided in the elevator car;
    A voice recognition device that performs a predetermined voice recognition process based on a voice signal input from the voice input device and identifies a destination floor of a passenger;
    A call control unit that performs call registration based on the destination floor specified by the voice recognition device;
    A voice output device that provides voice guidance from an alarm provided in the car;
    With
    The voice output device, when the car stops at the landing and the door is fully opened, makes a predetermined first guidance notified from the alarm device,
    The voice recognition device starts voice recognition processing after the first guidance is notified from the alarm, and ends the voice recognition processing before the door closing operation of the door is started. Call registration device.
  2.  前記音声出力装置は、前記第一ガイダンスの報知後に前記音声認識装置が音声認識処理を終了すると、所定の第二ガイダンスを前記報知器から報知させることを特徴とする請求項1に記載のエレベーターの呼び登録装置。 2. The elevator according to claim 1, wherein when the voice recognition device finishes voice recognition processing after the notification of the first guidance, the voice output device causes the notification device to notify a predetermined second guidance. Call registration device.
  3.  前記音声出力装置は、前記かごが乗場に停止して前記ドアが全開した後に全閉すると、所定の第三ガイダンスを前記報知器から報知させ、
     前記音声認識装置は、前記報知器から前記第三ガイダンスが報知された後に音声認識処理を再開し、所定時間経過後に音声認識処理を終了する
    ことを特徴とする請求項1又は請求項2に記載のエレベーターの呼び登録装置。
    When the voice output device is fully closed after the car stops at the landing and the door is fully opened, a predetermined third guidance is notified from the alarm device,
    3. The voice recognition apparatus according to claim 1, wherein the voice recognition device restarts the voice recognition process after the third guidance is notified from the alarm and ends the voice recognition process after a predetermined time has elapsed. Elevator call registration device.
  4.  前記音声出力装置は、前記かごが乗場に停止して前記ドアが全開した後に全閉すると、所定の第三ガイダンスを前記報知器から報知させ、
     前記音声認識装置は、前記報知器から前記第三ガイダンスが報知された後に音声認識処理を再開し、前記かごが次に乗場に停止する時、又は、次のガイダンスが前記報知器から報知される時に音声認識処理を終了する
    ことを特徴とする請求項1又は請求項2に記載のエレベーターの呼び登録装置。
    When the voice output device is fully closed after the car stops at the landing and the door is fully opened, a predetermined third guidance is notified from the alarm device,
    The voice recognition device restarts voice recognition processing after the third guidance is notified from the alarm, and the next guidance is notified from the alarm when the car stops at the next landing. 3. The elevator call registration device according to claim 1 or 2, wherein the voice recognition processing is sometimes terminated.
  5.  前記ドアの全閉時に呼びが一つも登録されていない場合に、前記音声出力装置による前記第三ガイダンスの報知と前記音声認識装置による音声認識処理の再開とを行うことを特徴とする請求項3又は請求項4に記載のエレベーターの呼び登録装置。 4. When no call is registered when the door is fully closed, notification of the third guidance by the voice output device and restart of voice recognition processing by the voice recognition device are performed. Or the elevator call registration apparatus of Claim 4.
  6.  前記音声出力装置は、前記第三ガイダンスにおいて、前記第一ガイダンス及び前記第二ガイダンスよりも詳細な内容を前記報知器から報知させることを特徴とする請求項3又は請求項4に記載のエレベーターの呼び登録装置。 5. The elevator according to claim 3, wherein the voice output device causes the notification device to inform the third guidance of more detailed content than the first guidance and the second guidance. 6. Call registration device.
  7.  前記音声出力装置は、前記第一ガイダンス及び前記第二ガイダンスにおいて、所定の簡易な電子音のみを前記報知器から報知させることを特徴とする請求項6に記載のエレベーターの呼び登録装置。 The elevator call registration device according to claim 6, wherein the voice output device causes the notification device to notify only a predetermined simple electronic sound in the first guidance and the second guidance.
  8.  前記音声出力装置は、前記第三ガイダンスの報知後に前記音声認識装置が音声認識処理を終了すると、所定の第四ガイダンスを前記報知器から報知させることを特徴とする請求項3又は請求項4に記載のエレベーターの呼び登録装置。 5. The voice output device according to claim 3 or 4, wherein when the voice recognition device finishes voice recognition processing after the notification of the third guidance, a predetermined fourth guidance is notified from the notification device. The elevator call registration device described.
  9.  前記音声出力装置は、前記第三ガイダンスにおいて、前記第四ガイダンスよりも詳細な内容を前記報知器から報知させることを特徴とする請求項8に記載のエレベーターの呼び登録装置。 The elevator call registration device according to claim 8, wherein the voice output device causes the notification device to notify the third guidance of more detailed content than the fourth guidance.
  10.  前記音声出力装置は、前記第四ガイダンスにおいて、所定の簡易な電子音のみを前記報知器から報知させることを特徴とする請求項9に記載のエレベーターの呼び登録装置。 The elevator call registration device according to claim 9, wherein the voice output device causes the notification device to notify only a predetermined simple electronic sound in the fourth guidance.
  11.  エレベーターの乗場に設けられた、音声を入力するための音声入力装置と、
     前記音声入力装置近傍の所定の範囲にいる乗客を検出するための人検出装置と、
     前記音声入力装置から入力された音声信号に基づいて所定の音声認識処理を行い、乗客の行先階を特定する音声認識装置と、
     前記音声認識装置によって特定された行先階に基づいて、呼びの登録を行う呼び制御部と、
     前記乗場に設けられた報知器から音声案内を行う音声出力装置と、
    を備え、
     前記音声出力装置は、前記人検出装置が乗客の存在を検出すると、所定の第一ガイダンスを前記報知器から報知させ、
     前記音声認識装置は、前記報知器から前記第一ガイダンスが報知された後に音声認識処理を開始し、前記人検出装置が乗客の存在を検出しなくなると音声認識処理を終了する
    ことを特徴とするエレベーターの呼び登録装置。
    A voice input device for inputting voice provided at the elevator hall;
    A human detection device for detecting passengers in a predetermined range near the voice input device;
    A voice recognition device that performs a predetermined voice recognition process based on a voice signal input from the voice input device and identifies a destination floor of a passenger;
    A call control unit that performs call registration based on the destination floor specified by the voice recognition device;
    A voice output device that provides voice guidance from an alarm provided in the hall;
    With
    The voice output device, when the human detection device detects the presence of a passenger, causes the notification device to notify a predetermined first guidance,
    The voice recognition device starts voice recognition processing after the first guidance is notified from the alarm, and ends the voice recognition processing when the human detection device no longer detects the presence of a passenger. Elevator call registration device.
  12.  前記音声出力装置は、前記第一ガイダンスの報知後に前記音声認識装置が音声認識処理を終了すると、所定の第二ガイダンスを前記報知器から報知させることを特徴とする請求項11に記載のエレベーターの呼び登録装置。 The elevator according to claim 11, wherein the voice output device causes a predetermined second guidance to be notified from the notification device when the voice recognition device ends the voice recognition processing after the notification of the first guidance. Call registration device.
  13.  前記音声出力装置は、前記音声認識装置が音声認識処理を開始した後に前記人検出装置が乗客の存在を所定時間検出し続けると、前記第一ガイダンスよりも詳細な内容の第三ガイダンスを前記報知器から報知させ、
     前記音声認識装置は、前記報知器から前記第三ガイダンスが報知される前に音声認識処理を一旦終了し、前記第三ガイダンスが報知された後に音声認識処理を再開する
    ことを特徴とする請求項11又は請求項12に記載のエレベーターの呼び登録装置。
    The voice output device notifies the third guidance with more detailed content than the first guidance when the human detection device continues to detect the presence of a passenger for a predetermined time after the voice recognition device starts voice recognition processing. Let them know
    The speech recognition apparatus once terminates speech recognition processing before the third guidance is notified from the alarm device, and restarts speech recognition processing after the third guidance is notified. The elevator call registration apparatus of Claim 11 or Claim 12.
  14.  前記音声出力装置は、前記第一ガイダンスにおいて、所定の簡易な電子音のみを前記報知器から報知させることを特徴とする請求項13に記載のエレベーターの呼び登録装置。 14. The elevator call registration device according to claim 13, wherein the voice output device causes the alarm to notify only a predetermined simple electronic sound in the first guidance.
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