WO2007102045A1 - Procédé permettant de passer des appels téléphoniques, vidéo ou internet par recherche automatique de numéro à partir de sélections dans des pages électroniques - Google Patents

Procédé permettant de passer des appels téléphoniques, vidéo ou internet par recherche automatique de numéro à partir de sélections dans des pages électroniques Download PDF

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Publication number
WO2007102045A1
WO2007102045A1 PCT/IB2006/001957 IB2006001957W WO2007102045A1 WO 2007102045 A1 WO2007102045 A1 WO 2007102045A1 IB 2006001957 W IB2006001957 W IB 2006001957W WO 2007102045 A1 WO2007102045 A1 WO 2007102045A1
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WO
WIPO (PCT)
Prior art keywords
telephone
internet
sequences
fact
highlighting
Prior art date
Application number
PCT/IB2006/001957
Other languages
English (en)
Inventor
Giuseppe Diomelli
Original Assignee
C.D.C. S.R.L.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by C.D.C. S.R.L. filed Critical C.D.C. S.R.L.
Publication of WO2007102045A1 publication Critical patent/WO2007102045A1/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/247—Telephone sets including user guidance or feature selection means facilitating their use
    • H04M1/2478—Telephone terminals specially adapted for non-voice services, e.g. email, internet access
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00—Handling natural language data
    • G06F40/10—Text processing
    • G06F40/166—Editing, e.g. inserting or deleting
    • G06F40/169—Annotation, e.g. comment data or footnotes
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00—Handling natural language data
    • G06F40/20—Natural language analysis
    • G06F40/279—Recognition of textual entities
    • G06F40/284—Lexical analysis, e.g. tokenisation or collocates
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/253—Telephone sets using digital voice transmission
    • H04M1/2535—Telephone sets using digital voice transmission adapted for voice communication over an Internet Protocol [IP] network
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
    • H04M3/42323—PBX's with CTI arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/0024—Services and arrangements where telephone services are combined with data services
    • H04M7/003—Click to dial services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/26—Devices for calling a subscriber
    • H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
    • H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
    • H04M1/27467—Methods of retrieving data
    • H04M1/27475—Methods of retrieving data using interactive graphical means or pictorial representations

Definitions

  • the invention relates to the field of the automation of the operations to be completed to place telephone, video and/or Internet calls, using electronic computers or similar devices connected to PABX and/or IP-PBX exchange or switchboard apparatuses, or built into the same. . STATE OF TEE ART
  • the numeric or alphanumeric sequence pertaining to the called party must first be manually input or recalled from memory, before being sent, using the "call start" command, to the PABX (5) and/or IP-PBX (8) apparatuses that then detect the dial tone, and undertake all the subsequent operations required to place one or more calls. It must be pointed out, therefore, that the procedure for placing a call using any fixed telephone, mobile handset or telecommunications, video telephony or Internet telephony apparatus, is always the same, since, in all cases, a choice must necessarily be made between just two options: manual input or recall from memory, either before or after the dial tone has been detected.
  • Another frequent problem involves the stability over time of the proper functioning of said interface, in the case where one of the two interfaced programmes, or the operating system of the electronic computer (1), is subjected to a software upgrade.
  • manufacturers of software and hardware for telecommunications applications constantly strive to interface (and maintain said interface in working order) with the DATABASES of widely used software programmes (such as Outlook, Lotus Notes, L-Dap, etc.) produced by a variety of software houses, and already in use, to date, within nearly all business enterprises throughout the world.
  • main subject of the invention is to propose an innovative method for placing telephone, video and even Internet calls, directly and automatically from any page displayed on the monitor of the electronic computer (1), such as, by way of mere example: word processor pages, spread sheets, Internet HTML pages, as well as graphic presentations, documents in PDF format, etc.
  • the scope of application of the invention embraces all telephony in which electronic computers (1) or equivalent devices, including those built into switchboard apparatuses or PABX (5) and/or IP-PBX (8) devices, installed with appropriate software, are used to place one or more telephone, video and/or Internet calls through PABX (5) and/or IP-PBX (8) devices, said computers (1) are installed with 1957
  • an Operating System as well as widely used word processing, spread sheet, and other software programmes (such as MSOFFICE, SUN STAR OFFICE, ADOBE READER, etc.) and are, furthermore, connected to a LAN (4) or the Internet network (9).
  • telephone calls may be placed through an electronic computer (1) using one of the two procedures described above: manual input or input by recall from memory.
  • the invention is characterized by the use of an innovative Method as per the attached claims, that allows for the use of a third procedure, described below, under which the INPUT and/or START of the call may be effected directly and automatically from digital pages displayed on the monitor of the electronic computer (1), without the need for manual input or any recall of previously stored sequences, from memory units.
  • - Figure 1 shows a logical flowchart of the Method of the invention
  • - Figure 2 shows a block diagram of a private telephone system connected to public networks
  • - Figure 3 shows an example of placing a call by highlighting, in a page in MSWord format, the sequence of a single telephone number
  • FIG. 4 shows an example of placing a call by highlighting, in a page in MSWord format, the sequence of a single telephone number, with spurious characters to its right and left;
  • FIG. 5 shows an example of placing a call by highlighting, in a page in MSWord format, the sequence of a single telephone number, encapsulating spurious characters within itself;
  • FIG. 6 shows an example of placing a call by highlighting, in a page in MSWord format, the sequence of a single telephone number, with spurious characters not only to its right and left, but also within the sequence itself;
  • FIG. 7 shows an example of placing a call by highlighting, in several portions of a page in MSWord format, several sequences of telephone numbers, with spurious characters not only to their right and left, but also within the sequences themselves;
  • - Figure 8 shows the automatic placement of a call, using a pre-programmed procedure, upon the opening of a page in MSWord format, featuring automatic dialling and display of the "CATCH CALL" window showing the status of the call;
  • - Figure 9 shows an example of placing a call by highlighting, in a part of a page in MSWord format, the sequence of the telephone number, featuring dialling through a command button in the "CATCH CALL" window;
  • FIG. 10 shows an example of placing a call by highlighting, in a part of a page in MSWord format, more than one sequence of telephone numbers, featuring dialling through a command button in the "CATCH CALL" window.
  • the electronic computer (1) places the call thanks to its connection to or integration within PABX (5) or IP-PBX (8) exchange or switchboard apparatuses linked to the fixed PSTN (7) or mobile (17) telecommunications or Internet (9) networks that provide the connection with conventional POTS (13, 14, 15), cell (20) or IP (11, 12) telephone terminals.
  • LAN (4) to exchange apparatuses or PABX (5) and/or IP-PBX (8), or integrated within the latter, installed with an operating system and applications software for the management of word processing, spread sheets, graphic presentations, Internet access, HTML pages and PDF files.
  • IP Telephone or Video phone communications terminal for the management of voice and/or video telephony connected directly to the LAN (4).
  • the IP telephone terminal also includes a conventional POTS telephone connected to the LAN (4) through a specific adaptor.
  • PABX (Private Automatic Branch eXchange) telephone switchboard using analogue and digital technology, equipped with automatic functions for the management of extensions towards conventional POTS telephones (16) and connected, through interfaces (6), to the LAN (4) as well as to the fixed PSTN
  • connection interface connection interface between the LAN (4) and the
  • PABX (5) allowing for interaction between the electronic computer (1) and the
  • 7 - PSTN Public Switched Telephone Network: public telephone network for voice telephony.
  • 8 - EP-PBX Recently designed PABX switchboard equipped with functions for managing data compatible with the IP protocol and therefore suited for direct connection to the LAN (4) as well as the Internet (9) and the PSTN (7) and the GSM, UMTS, etc. (17) telecommunications networks.
  • 10 - Server electronic processor linked to the Internet (9) containing the updates of the roots of the number groupings used by Telecommunications Operators, and to which the electronic computer (1) linked to the LAN (4), connects automatically via the Internet (9).
  • 11 - IP telephone BP telephone linked to the Internet (9) and accessible by other D? telephones (2 and 3) through an IP-PBX (8) device, via the Internet.
  • 12 - IP telephone D? telephone linked to the Internet (9) and accessible to other D? telephones (2 and 3) through an IP-PBX (8) device, via the Internet.
  • 13 - POTS telephone stand-alone telephone linked directly to the PSTN network and accessible to D? (2, 3) and other POTS (16) telephones through IP-PBX (8) or PABX (5) via the PSTN network.
  • 14 - POTS telephone telephone linked via PBX (19) to the PSTN network and accessible to D? (2, 3) and other POTS (16) telephones through IP-PBX (8) or
  • PABX (5) via the PSTN network.
  • POTS telephone telephone linked via PBX (19) to the PSTN network and accessible to D? (2, 3) and other POTS (16) telephones through IP-PBX (8) or PABX (5) via the PSTN network.
  • 16 - POTS telephone telephone linked via PABX (5) to the PSTN network and accessible to D? (2, 3) telephones through the PABX (5) apparatus linked to the LAN (4) via interfaces (6); this telephone is also accessible to other POTS (13, 14 and 15) telephones via PSTN as well as D? (11 and 12) telephones via the Internet (9), EP-PBX (8) and the LAN (4).
  • 18 - Router and Firewall apparatus for the connection and sorting of data packets amongst computer networks and devices and the related anti-intrusion protection software.
  • the Method of the invention makes use of a special ALGORITHM, as indicated in figure 1, activated by the electronic computer (1) connected to or built into a PABX
  • IP-PBX (8) apparatus, and installed with specific telecommunications software programmes, including those covered by patent no. 1316585 of 15
  • the Method allows for placing, even simultaneously, one or more telephone, video or Internet calls, by opening any digital page, or merely by highlighting (21) the characters contained in a sequence of numbers of alphanumeric codes compatible with the number groupings used by Telecommunications Operators providing fixed and/or mobile and/or satellite and/or Internet telephony services.
  • this special ALGORITHM allows for the automatic placement (23) of one or more telephone, video and/or Internet calls upon the display (22) on the monitor of the electronic computer (1), of any word processor document, spread sheet, graphic presentation, Internet HTML page, PDF file, etc.
  • One or more telephone calls may also be placed manually (25, 27) by highlighting the entire page or a part or parts thereof (24, 26) displayed on the monitor of the electronic computer (1), either individually (25) or all together (27), including simultaneously or sequentially, as per the user's settings.
  • the Method of the invention may therefore be applied to any and all general purpose software programmes that allow for the automatic selection or highlighting of entire pages or parts thereof, graphically displayed on the monitors of the electronic computers (1), including, by way of mere example and without limitation, documents in WORD, EXCEL, OUTLOOK, PDF, LOTUS NOTES format, as well as any and all HTML web pages.
  • telephone, video and/or Internet calls may be placed either instantly or at a later time, without any need for the aforementioned INTERFACING with the DATABASES of software programmes that are different from those used by the electronic computer or computers (1) for placing calls.
  • telephone numbers may be written on pages in common word processor, spread sheet, HTML, PDF, etc.
  • the ALGORITHM is structured to periodically and automatically connect the electronic computer (1) to the server (10) via the Internet, so as to download the new roots of the new sets of number groupings used by Telecommunications Operators and contained in the server (10), to the said LIST stored in the memory of the electronic computer (1) or similar devices connected to or built into the PABX (5) and/or the EP-PBX (8) apparatuses.
  • the said special ALGORITHM recognises whether or not the automatically or manually highlighted numeric or alphanumeric characters (manual highlighting involves "selecting" the text desired by left-clicking it with the mouse and then dragging the mouse through to the end of the portion to be highlighted), contain a sequence compatible with the number groupings used by Telecommunications Operators.
  • the ALGORITHM allows for a call to placed to such telephone number either automatically, or by pressing a pre-established key designated for starting calls, on the keyboard on the electronic computer (1).
  • Another practical example could involve the opening of an HTML web page containing the telephone number of a person to whom a voice call is to be placed: the user manually highlights the telephone number on the screen displaying the HTML web page, and presses the pre-established key designated for starting calls, on the keyboard on the electronic computer (1), following which, the call will be placed automatically.
  • the user must first select the mode in which the ALGORITHM is to place the calls, such as, by way of example: simultaneous calling of all the highlighted numbers (conference call with an operator or connection to an operator at each number called), individual sequential manual calling, automatic sequential calling, etc.
  • the ALGK)RITHM not only recognises the numeric and alphanumeric sequences required to place telephone, video and Internet calls, by comparing the said sequences with the roots of the number groupings included in the said LIST, but also completely automatically REMOVES from said highlighted sequences, any and all characters to the right or left of the sequence in question (28).
  • the Method of the invention provides for obvious benefits in terms of immediacy, flexibility and potential functions when it comes to placing telephone, video or Internet calls.
  • GSM Global System for Mobile Communications
  • ISDN Integrated Services Digital Network
  • ISP Internet service Provider
  • POTS Plain Old Telephone Service
  • PSTN Public Switched Telephone Network
  • UMTS Universal Mobile Telecommunications System
  • HTML Hyper Text Mark-up Language.
  • NUMBER GROUPING used by TELECOMMUNICATIONS OPERATORS and/or ISPs these are telephone numbers that are widely used to place a telephone, video and/or Internet call, through the fixed PSTN (7), mobile (17) and/or Internet telephony network, using any device, such as fixed (13) or mobile telephone apparatuses or IP telephones (2) and/or electronic computers (1) connected to the LAN (4) and to a PABX (5) or IP-PBX (8) apparatus, to reach one or more called parties (11, 12, 14, 15, 20).
  • Telecommunications Operators and/or ISPs providing fixed, mobile, satellite and Internet services, such number groupings being inclusive of the number groupings defined in the ITU-T E.164 and IETF-ENUM Guidelines.
  • any spurious character would make it impossible for the call to be placed, since the numeric or alphanumeric sequence of even just a single spurious character would not be compliant with the number groupings used by Telecommunications Operators and/or ISPs providing fixed, mobile, satellite and Internet services, including the number groupings defined in the ITU-T E.164 and IETF-ENUM Guidelines.
  • Example no.l if an entire highlighted page in MSWord, HTML, etc. format contains a full telephone number made up of the country code (if necessary), the area code and the telephone number, the spurious characters include all those characters, including graphical markings, that appear before the said number, after the said number, or within the alphanumeric sequence of the said number.
  • Example no.1 if an entire highlighted page in MSWord, HTML, etc. format contains several full telephone numbers made up of the country code (if necessary), the area code and the telephone number, the spurious characters include all those characters, including graphical markings, that appear before the said numbers, after the said numbers, or within the alphanumeric sequence of the said numbers.
  • Parts or portions of number groupings used by Telecommunications Operators and/or ISPs providing fixed, mobile, satellite and Internet services including the number groupings defined in the ITU-T E.164 and IETF- ENUM Guidelines. These Parts or Portions of number groupings include:
  • the international code for instance +, 00, 010, etc.
  • the country code for instance +, 00, 010, etc.
  • the country code for instance +, 00, 010, etc.
  • area Code for instance +, 00, 010, etc.
  • Sets of Number Groupings or parts thereof assigned by the relevant Telecommunications Regulators, Portions of IETF-ENUM number groupings made up of domains at various levels and ITU-T E.164 number groupings or parts thereof.

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Theoretical Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • General Health & Medical Sciences (AREA)
  • Computational Linguistics (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Physics & Mathematics (AREA)
  • Artificial Intelligence (AREA)
  • General Physics & Mathematics (AREA)
  • Health & Medical Sciences (AREA)
  • Computer Vision & Pattern Recognition (AREA)
  • Human Computer Interaction (AREA)
  • Two-Way Televisions, Distribution Of Moving Picture Or The Like (AREA)
  • Telephonic Communication Services (AREA)

Abstract

L'invention concerne un procédé permettant de passer des appels téléphoniques, vidéo et/ou Internet, au moyen d'un ordinateur électronique connecté ou intégré à des standards téléphoniques ou d'échanges publics utilisant la technologie analogique/numérique (PABX) et/ou pouvant gérer des communications compatibles avec le protocole IP (EP-PBX). Ce procédé consiste à sélectionner automatiquement ou manuellement des pages électroniques, ou des parties de celles-ci accessibles par l'ordinateur; puis à reconnaître, dans lesdites pages ou parties de celles-ci, une ou plusieurs séquences numériques ou alphanumériques compatibles avec les groupes de numéros utilisés par les opérateurs de télécommunications et/ou les FAI; et enfin à envoyer lesdites séquences numériques ou alphanumériques auxdits standards téléphoniques ou d'échanges publics afin de passer le ou les appels. Le procédé de l'invention permet de passer des appels de manière innovante et différente sans recherche manuelle ni composition ou rappel à partir de la mémoire, tout problème de création, d'interfaçage, de gestion et de maintien de base de données contenant lesdits groupes de numéros étant ainsi éliminé.
PCT/IB2006/001957 2006-03-09 2006-07-10 Procédé permettant de passer des appels téléphoniques, vidéo ou internet par recherche automatique de numéro à partir de sélections dans des pages électroniques WO2007102045A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
IT000028A ITPI20060028A1 (it) 2006-03-09 2006-03-09 Metodo per l'attivazione di chiamate telefoniche, videofoniche, o via internet, mediante ricerca automatica del numero da pagine elettroniche selezionabili.
ITPI2006A000028 2006-03-09

Publications (1)

Publication Number Publication Date
WO2007102045A1 true WO2007102045A1 (fr) 2007-09-13

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IT (1) ITPI20060028A1 (fr)
WO (1) WO2007102045A1 (fr)

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KR20100092848A (ko) * 2009-02-13 2010-08-23 삼성전자주식회사 이동 통신 단말의 동작 방법 및 시스템
EP2219354A3 (fr) * 2009-02-13 2014-05-14 Samsung Electronics Co., Ltd. Procédé de fonctionnement et système de terminal mobile connecté à un appareil électronique
EP2263169A4 (fr) * 2008-04-14 2016-06-15 Samsung Electronics Co Ltd Terminal de communication et procédé de production d'une interface unifiée pour ce dernier
GB2596333A (en) * 2020-06-25 2021-12-29 Mondago Ltd Improvements relating to sequence recognition to enable communications

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EP2263169A4 (fr) * 2008-04-14 2016-06-15 Samsung Electronics Co Ltd Terminal de communication et procédé de production d'une interface unifiée pour ce dernier
US11909902B2 (en) 2008-04-14 2024-02-20 Samsung Electronics Co., Ltd. Communication terminal and method of providing unified interface to the same
US11356545B2 (en) 2008-04-14 2022-06-07 Samsung Electronics Co., Ltd. Communication terminal and method of providing unified interface to the same
US10067631B2 (en) 2008-04-14 2018-09-04 Samsung Electronics Co., Ltd. Communication terminal and method of providing unified interface to the same
US10063682B2 (en) 2009-02-13 2018-08-28 Samsung Electronics Co., Ltd Operation method and system of mobile terminal
US10506090B2 (en) 2009-02-13 2019-12-10 Samsung Electronics Co., Ltd Operation method and system of mobile terminal
US9800708B2 (en) 2009-02-13 2017-10-24 Samsung Electronics Co., Ltd Operation method and system of mobile terminal
EP3247094A1 (fr) * 2009-02-13 2017-11-22 Samsung Electronics Co., Ltd. Procédé de fonctionnement et système de terminal mobile
KR20100092848A (ko) * 2009-02-13 2010-08-23 삼성전자주식회사 이동 통신 단말의 동작 방법 및 시스템
US9332110B2 (en) 2009-02-13 2016-05-03 Samsung Electronics Co., Ltd Operation method and system of mobile terminal
US10356235B2 (en) 2009-02-13 2019-07-16 Samsung Electronics Co., Ltd. Operation method and system of mobile terminal
CN106878523A (zh) * 2009-02-13 2017-06-20 三星电子株式会社 移动终端的操作方法和系统
CN106878523B (zh) * 2009-02-13 2020-09-11 三星电子株式会社 移动终端的操作方法和系统
US10819839B2 (en) 2009-02-13 2020-10-27 Samsung Electronics Co., Ltd Operation method and system of mobile terminal
EP3860102A1 (fr) * 2009-02-13 2021-08-04 Samsung Electronics Co., Ltd. Procédé de fonctionnement et dispositif électronic connecté à un dispositif mobile
EP2219354A3 (fr) * 2009-02-13 2014-05-14 Samsung Electronics Co., Ltd. Procédé de fonctionnement et système de terminal mobile connecté à un appareil électronique
KR101596038B1 (ko) 2009-02-13 2016-02-22 삼성전자주식회사 이동 통신 단말의 동작 방법 및 시스템
GB2596333A (en) * 2020-06-25 2021-12-29 Mondago Ltd Improvements relating to sequence recognition to enable communications

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