TWI375454B - - Google Patents

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TWI375454B
TWI375454B TW96126092A TW96126092A TWI375454B TW I375454 B TWI375454 B TW I375454B TW 96126092 A TW96126092 A TW 96126092A TW 96126092 A TW96126092 A TW 96126092A TW I375454 B TWI375454 B TW I375454B
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Taiwan
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module
message
customer
data
processing
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TW96126092A
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TW200906163A (en
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Chunghwa Telecom Co Ltd
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Publication of TWI375454B publication Critical patent/TWI375454B/zh

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Description

1375454 A_客戶2從麟上下載大宗查號申請文件21 (格式如一所介紹),並且 將資料按照規定格式填寫完畢; B·填寫完f請文件之後’連線_櫃驗證恤器22登人,通過網路植 台的客戶認證,確定是公司的用戶,再傳送中請文件21到大宗查號收 件飼服器23 ’開始處理此份申請案件; C.中央流程控制系統模組1會定時啟動案件收取模組π,來檢查收件伺 服器23是否有新的申請案件,若有的話則下載到指定的案件處理目錄 中,等待處理; D.中央流程控制系統模組!接者啟動槽案格式標準化模組η,來檢查名 案資料的格式是否為標準格式。若資料格式正確無誤,則繼續跳往如 e處理,若㈣辕蝴格_,綱竭人員3處理 由值機人員3判斷是否要退件,若是稍做修改之後就可以繼續使用,則 將改完的棺案放到指定的目絲 獨目錄下,跳回流程c ;若錯誤太多,完全不符 合格式,則由值機人員3聯% 客戶處理後續動作’而系統狀態跳回流程 C,繼續等待新的_請案件; E. 中央流程控制系統模組1接 的資料,組丨3,料雜準化過 系統會額外寫入-;有關X庫33中歸楼,在#料導人的過程之中, 客戶服務之用; 戶的深度資料,以利日後做為市場調查以及 F.令央流程控制系統模組 以簡訊或電子郵件告知用 息發送模組17,藉由SN_器 戶目刖系統已經開始處理此份辛請案件,· 13 1375454 G·中央流程控制系統模組1啟動大宗查號處理模組14,開始連線1〇4查 號台資料庫33進行自動化查號作業;此乃最重要的階段,系統會逕行 判斷要使用哪一種查詢方式來處理資料,一般而言可區分為多種情況 (無資料、剛好有一筆資料、有多筆資料),最簡易的情形是剛好一筆 資料,且資料的刊登標示為可刊登,就可以直接寫回結果,若遇到無資 料的情況,則必須啟動全文檢索查號模組,做更進一步的確認,若真的 查不到資料,才能夠判定無此資料,再將資料寫回;若遇到有多筆資料 符合條件,則必須過濾出最符合客戶要求的資料,以及刊登標示為要刊 登的才可以《料揭露,寫回資料庫,均以查無符合條件的資料作 為結果; H.大宗查號處理模組Μ處理結树,中央流程控制系統模組i會啟動報 表處理模組15 ’產生報表資料,並使用_脱將報表發送給值機人 員3和客戶2 ; 中央流程控制系統模組1啟動計費模組 可m叹買間訊給客戶1375454 A_Customer 2 downloads the bulk search application file 21 from Lin (the format is as described), and fills in the information according to the specified format; B. After completing the file, please fill in the file. Through the customer certification of the network planting station, it is determined that the company's users, and then send the file 21 to the bulk of the number of receipts and feeds 23 ' to start processing this application case; C. Central Process Control System Module 1 The system starts the case collection module π to check whether the receiving server 23 has a new application case, and if so, downloads it to the designated case processing directory and waits for processing; D. Central Process Control System Module! The receiver activates the slot format standardization module η to check whether the format of the name data is a standard format. If the data format is correct, continue to jump to e-processing. If (4) 辕 格 _, the clerk 3 handles the judgment by the check-in staff 3 to determine whether to return the item. If it can be used after a slight modification, it will be changed. The completed file is placed in the specified directory and jumps back to the process c. If there are too many errors and the format is not met, the check-in personnel will contact the % client to process the subsequent actions' and the system state jumps back to the process C. Continue to wait for the new _ please case; E. The central process control system module 1 access to the data, group 丨 3, the material will be overwritten by the system will be additionally written - related to the X library 33 return to the building, in #料导人In the process of customer service; the user's in-depth information, in order to facilitate future market research and F. order central flow control system module to inform the interest transmission module 17 by SMS or e-mail, by SN_ The household project has started to process this case, 13 133755 G. The central process control system module 1 starts the bulk search processing module 14, and starts to connect the 1 to 4 check-in database 33 for automated directory search. Homework; this is the most important stage, the system will go Which kind of inquiry method is used to process the data, in general, it can be divided into multiple situations (no data, just one piece of data, and multiple pieces of data). The simplest case is just one piece of information, and the information is marked as available. If you publish, you can directly write back the results. If you encounter no data, you must start the full-text search and check module to make further confirmation. If you can't find the information, you can judge that there is no such information. If the data meets the requirements, the information that best meets the customer's requirements must be filtered out, and the information that is marked as required to be published must be “disclosed and written back to the database. The data is used as the result; H. The bulk search processing module processes the knot tree, and the central process control system module i starts the report processing module 15 to generate the report data, and sends the report to the check-in staff 3 and the customer using the _ off report. 2; The central process control system module 1 starts the billing module can sigh to buy the news to the customer

且產生帳務資料寫入帳務系統32之資料庫 請參閱圖四,為本發明大宗查號系統及其方法之資概程順序圖係 說明各模組之間的呼叫順序,觀呼叫咖來排序,由上町,由左而右。 圖式内上方為構成織的·以及操作人員,其純可以分為三種, 實線實心黑色三角頭指標、虛線三角頭指標、實線黑色三角頭指桿’兑中 實線實心黑色三角頭指標代表了^模組、啟動模組執行命令;虛狂角 14 < S ') 1375454 頭指標代表回應訊息給科叫端;實線黑色三角標代表傳遞資料給接 受端。 從圖式上方可以看到底下這幾個模組: 2·收件模組(簡稱收件)。 3.中央流程控制系統模組。 4·檔案格式標準化模組。 5.案件歸檔模組(簡稱歸檔)。 6·大宗查號處理模組。 7·報表處理模組(簡稱報表)。 8_訊息發送模組(簡稱SNS)。 除了运幾倾組之外還有f料庫和客戶以及值機人員的角色順序從 最左邊的客户端開始遞送巾請書,接者收件模_始呼叫中央流程控纖 組,接者流程控糖組回傳訊息給收件模組,要求收件模組下載標案到指 疋目錄’纽將觀交給檔案鮮化模組處理,職標準化模組收件之後 會先驗證麟格式是否正媒,若有錯誤會職案交給糊人員處理,假設 檀案沒有重大錯誤’資料修正完之後,處理人員會繼續將資料放在指定目 錄下,由正規化模組繼續處理;但奸發現縣的錯誤衫,職關人員 會直接退件給客戶端’並賴此案件。假設__麟案通過標準化模組的處 理之後,麵續啟鱗機組,將巾請單上面的待查餘料寫人資料庫内, 並且加上額外的客戶資訊’等到㈣全部歸制資料庫之後,歸標模組會 15 1375454 發訊息給流程控制模組,告知糖作業處理完畢,可以開始進行自動化大 宗查號。 大不查號作業結束之後,會發訊息給流健纖組接者流程控麵 組會啤叫報表處理模組產生報表,並且將報表寄送給客戶以及值機人員。 並回報机程控纖組,接者流程控繼組會料費資訊交給計費模組,將 費用資訊寫人帳務系統’並且由流健麵組啟動訊息發送模組,將查號 作業結束的訊息以及收費内容發簡訊給客戶以及相關處理人員。 訊心發送70畢之後,會回傳成功的訊息給流程控制模組,代表此份申 請書已經可以結案。 本發明所提供之大宗查號系統及其方法,與其他習用技術相互比較 時’更具備下列優點: 1. 透過網路櫃檯的客戶認證機制,提供客戶網頁輸入資料的模式,方 便紅书而要大里查號的客戶,免去時常需要電話聯絡的次數,且可 以自動化收件,增加時效性。 2. 結合同效摘全文檢索技術,可以在短時間内快速又正確的比對出 客戶所要找的資料,效率是人工查號的數百倍。 3. 自動化賴模組可以自_將查詢結果產生跳此報表 ,並且自 動計費、出帳。 4. 自動化輸出模組’會將結果報表寄送給客戶以及相關人員並且發 送簡訊通知。 16 1375454 5·市%調查模組’是一般查號系統所缺乏的功能,可以透過輸入的 TDCS店家行業別以及想要調查的區域範圍(縣市、區域、路名) 來調查相關的店家資料。 6.本發明可減輕1〇4查號人員的負擔,減少人為因素的缺失例如: 很容易因為疲倦的關係看錯資料或下錯指令。 上列詳細說明係針對本發明之一可行實施例之具體說明,惟該實施例 、P、限制本發之專利範圍,凡未脫離本發明技藝精神所為之等效實 施或變更,均應包含於本案之專利範圍中。 綜上所述,本案不但在技術思想上確屬創新,並能較習用物品增進上 述多項功效’触充分符合新繼及進步性之法定制專利要件,表依法 提出申請’騎貴局核准本件發明專射請案,以勵發明,至感德便。 【圖式簡單說明】 圖-為本發明大宗查號系統及其方法之大宗查號申請表; 圖為該大币查號系統及其方法之客戶基本資料丨 圖三為該大宗查號系統及其方法之系統架構圖·以及 圖四為該大宗查號系統及其方法之資料流程順序圖。 【主要元件符號說明】 I 中央流程控制系統模組 II 收件模組 12 檔案格式標準化模組 13 案件歸檔模組 1375454 14 大宗查號處理模組 15 報表處理模組 16 計費模組 17 訊息發送模組 2 客戶 21 申請文件 22 網櫃驗證伺服器 23 收件伺服器 3 值機人員 31 SNS伺服器 32 中華電信帳務系統 33 104查號台資料庫For the database of accounting data to be written into the accounting system 32, please refer to FIG. 4, which is a sequence diagram of the capitalization system and the method of the present invention, illustrating the sequence of calls between the modules. Sorted by the upper town, from left to right. The upper part of the figure is the woven fabric and the operator. It can be divided into three types: solid black triangle head indicator, dotted triangle head indicator, solid black triangle head finger 'solid medium solid black triangle head indicator Represents the ^ module, start module execution command; virtual mad angle 14 < S ') 1375454 head indicator represents the response message to the caller; solid black triangle mark represents the transfer of data to the receiving end. From the top of the figure, you can see the following modules: 2. The receiving module (referred to as the receiving). 3. Central Process Control System Module. 4. File format standardization module. 5. Case filing module (referred to as archive). 6. The bulk search processing module. 7. Report processing module (referred to as report). 8_Message Sending Module (SNS for short). In addition to the dumping group, there are also f-library and customer and check-in personnel's role order from the leftmost client to deliver the towel request, the recipient's receiving mode _ call the central process control fiber group, pick-up process control The sugar group sends back the message to the receiving module, and asks the receiving module to download the standard file to the fingerprint directory, which will be handed over to the file freshening module. After the job standardization module is received, it will first verify whether the lining format is positive. If the media is wrong, the case will be handed over to the paste staff, and it is assumed that there is no major error in the Tan case. After the data has been corrected, the handler will continue to put the data in the designated directory and continue to process it by the regularization module; The wrong shirt, the customs officer will return the case directly to the client' and rely on this case. Assume that after the __Lin case has been processed by the standardized module, the squaring unit will continue to be opened, and the remaining information on the towel request will be written in the database, and additional customer information will be added to wait for (4) all the repositories. After that, the standardization module will send a message to the process control module at 15 1375454, informing the sugar operation that the processing is completed, and the automated bulk search can be started. After the end of the large number of unfinished operations, a message will be sent to the flow health team. The process control group will report the report to the beer processing report module, and send the report to the customer and the check-in personnel. And return the machine control fiber group, the process control group will send the billing information to the billing module, write the expense information to the billing system' and start the message sending module by the stream group, and the job will be finished. The message and the content of the charge are sent to the customer and the relevant processing personnel. After the message is sent 70 times, the successful message will be sent back to the process control module, and the application can be closed on behalf of the application. The bulk search system and method provided by the present invention have the following advantages when compared with other conventional technologies: 1. Providing a mode of inputting data of a customer webpage through a client authentication mechanism of a network counter, which is convenient for a red book. Da Licha's customers eliminate the need for frequent phone calls and can automate the receipt and increase timeliness. 2. Combining the same-effect full-text search technology, the data that the customer is looking for can be quickly and correctly compared in a short time, and the efficiency is hundreds of times of manual search. 3. The automation module can generate the report from the query result and automatically bill and pay. 4. The Automated Output Module will send the results report to the customer and related personnel and send a notification of the newsletter. 16 1375454 5·City% Survey Module' is a function that is lacking in the general directory system. You can investigate related store information through the input TDCS store industry and the area (county, city, region, road name) you want to investigate. . 6. The invention can alleviate the burden of the 1〇4 numbering personnel and reduce the lack of human factors, for example: It is easy to misread the data or make the wrong instruction because of the tired relationship. The detailed description above is a detailed description of one of the possible embodiments of the present invention, and the equivalents of the embodiments and the scope of the present invention are not limited by the spirit of the present invention. The patent scope of this case. To sum up, this case is not only innovative in terms of technical thinking, but also able to enhance the above-mentioned multiple functions compared with the use of customary articles. 'The patents are fully compatible with the new and progressive laws. The table is submitted in accordance with the law. Special shots, in order to invent, to the sense of virtue. [Simplified description of the drawings] Figure - is the application form for the bulk search system of the bulk search system and its method; the picture shows the basic information of the customer of the large currency search system and its method. Figure 3 shows the bulk search system and The system architecture diagram of the method and FIG. 4 are the data flow sequence diagram of the bulk directory system and its method. [Main component symbol description] I Central Process Control System Module II Receiving Module 12 File Format Standardization Module 13 Case Archiving Module 1375454 14 Bulk Search Processing Module 15 Report Processing Module 16 Billing Module 17 Message Sending Module 2 Customer 21 Application Document 22 Network Cabinet Verification Server 23 Receiving Server 3 Check-in Staff 31 SNS Server 32 Chunghwa Telecom Accounting System 33 104 Directory Station Database

Claims (1)

1375454 • 101年4月17日修正替換頁 十、申請專利範園·· --- 一種大宗查號系統,其中包括: 一中央流程控制系統模組,係執行定時排程作業,對系統作整合性資 訊監官’並具有狀態資訊維護,系統運作控制之能力; -收件模組’係到指定的主機收取新的案件,並通知中央流程控制系 統模組啟動其他模組來處理標案,· 一標準化處理模組,係到指定的目錄下讀取齡以及將稽案格式 • 轉化為系統可接受的標準格式; -案件歸檔模組,係將標準化過的檔案寫入到資料庫,並通知中央流 程控制系統模組’可以啟動大宗查號處理模組進行查號作業,以及發 簡式通知客戶已經開始在處理此份申請案件; 一大宗查號處理模組,係到資料庫讀取需要進行查號的記錄,並判斷 輸入的資料格式,來決定使用一般的查號模組或是市場調查模組; 一報表處理模組,係執行報表產生作業,並將報表逕行發送給客戶以 • 及相關處理人員; - 一計費模組,係執行費用計算以及告知客戶;以及 一讯息發送模組,將查號結果自動回報給客戶以及相關人員,並且以 簡訊方式告知客戶已經處理完畢,並告知收取多少費用在本次查號服 務。 2_如申請專利範圍第丨項所述之大宗查號系統,其中該中央流程控制系 統模組之特徵包括: (A)在使用者操作錯誤或輸入參數無效時,即會產生錯誤之訊息; 19 101年4月17曰修正替換頁 ⑻遇剩獨線,或將輕驗有喊時, (C) 提供暫時停止服務的魏,防止整個作t祕吻嫌办咖, 〇S)的資源被使用殆盡; (D) 提供定時排程檢查功能,若作業處理中需要其他功能模組配合 進订’則產生處理訊息,並下達指令,送交相關功能模組; ⑻接收職他功賴_處理結果訊息時,執行相_運管理動 作; (F)依據其他功能模組的要求,顯示指定訊息於螢幕上,或更新特 定晝面顯示; ⑹依餘到其他功能模_要求,將其錯誤訊息顯示於營幕上' 列印於報表上、並記錄於祕事件日、資料庫; (H)依據操作貞的需求’可以不·數的查詢祕的事件記錄、呼 Η。己錄目則有夕少案件尚未處理,有哪些客戶的資料正在處理中, 並可隨時呼叫報表模組產生報表; ⑴依據操作員的需求’將全自動化改成人工作業啟動,直接操作 系統處理某份檔案。 如申請專利範圍第1項所述之大宗查號系統,其中該收件模组之特徵 包括: ()^曰疋的主機網際網路協議(Internet pr〇t〇c〇l,ip)不存在,戋指定 的目錄無效時,產生錯誤訊息於螢幕上; (B)收槽過程處理失敗或錯辦,產生錯誤訊息於勞幕上; 101年4月17日修正替換頁 ⑻收檔完成時,檢查客戶資料基本資料是否齊^―― 生錯誤訊息; (D)接收财他魏模組訊息時,將其訊息直接顯播營幕上; ⑻收稽完成時,將主機上的㈣删除或移放到其倾案目錄; (F)依操錢求,結束時"賴触巾央流⑽纖組,使其 繼續呼叫下一模組。 如申請專利範圍第i項所述之大宗查號系統,其中該標準化標案處理 模組之特徵包括: (A) 判斷客戶所傳遞過來的資_於何種格式的觀,並將資料轉 換為系統可接受的標準格式; (B) 標準化的過財,若出現轉換錯誤,或無法轉換的資料,將這 些資料存放到日誌(LOG)記錄。 士申專利範圍第1項所述之大宗查m其巾該案件歸檔模組之 特徵包括: (A) 讀取標準化過的檔案,將資料流寫入到資料庫内; (B) 寫入過程中,若發生資料格式錯誤,或任何異常錯誤將這些 錯誤資料寫入LOG記錄; (C) 提供介面,可供操作員臨時直接輸入資料到資料庫裡。 如申請專利範圍第1項所述之大宗查號系統,其中該大宗查號處理模 組之特徵包括: (A)可以依據案件編號,讀取資料庫内尚未處理的待查號資料; 101年4月17日修正替換頁 ⑻可以祕㈣料,逕行決定此筆f料要採k般查號模組g 市場調查模組; (C) 提供介面,可供操作員臨時直接修改資料庫内的查詢結果, (D) 遇到—域易比對所找不到的f料時,會逗行啟動全文檢索模 組處理; (E) 遇到網路斷線’或資料庫當機沒有時產生告警訊息,· • (F)提供暫時停止服務的功能’並可從停止點繼續做查詢。 7. 如巾請專利細第i項所述之大宗查齡統,其中報表處理模組之特 徵包括: (A) 可以依據案件編號,以及產生此份案件的相對應報表; 8 (B)可以依據雜崎記_客戶基本資料,將報表寄送給客戶。 8. 如申請專利範圍第i項所述之大宗查號系統,其中該計費模組之特徵 包括: 鲁 (A)根據案件編號所查詢的資料筆數來計價; 若遇到市場調查模組查詢的資料,價格另外計算; (c)自動帶出列帳號碼,並傳送給帳務系統。 9. 如申請專利範圍第i項所述之大宗查號系統,其中該該訊息發送模組 之特徵包括: (A )接收來自手機簡訊服務(SNS)訊息中心的伺服器(serv剛之作 息; ° (B) 若與SNS的SEVER聯繫的過程中發生問題,必須立刻告知相 22 1375454 101年4月17曰修正替換頁 關人員處理,並記錄錯誤LOG ; (C) 依據SNS的SEVER回應狀態及相關訊息將訊息收集並做處理; (D) 依據_央處理流程控制系統模組轉送用戶的呼叫訊息,執行相 關動作; (E) 訊息發送終止後將相關資料作成記錄; (F) 系統運轉期間如有異常現象產生,將異常相關L〇(J資料,藉由 電子郵件(EMIAL)送交維運管理人員處理。 10_如申請專利範圍第丨項所述之大宗查號系統,其中各模組以網路傳輸 控制協定(Transmission Control Protocol / Internet Protocol,TCP/IP)或端 點(Socket)的方式作為通信媒介。 11.如申明專利範圍第1項所述之大宗查號系統,其中該大宗查號處理模 組可以不斷的加入新的查詢服務模組。 12_如申請專利範圍第丨丨項所述之大宗查號系統,其中該查詢服務模組為 全文檢索。 13_如申請專利範圍第11項所述之大宗查號系統,其中該查詢服務模組可 為市場調查模組。 4·如申請專利範圍第13項所述之大宗查號系統,其中該市場調查模組於 查號申請單令輸入想要調查的行業別,以及指定的路名區域或路名或 者縣市,即可查出符合上述條件的商家詳細資料。 1 S .如申請專利範圍第13項所述之大宗查號系統,其中該該大宗查號系統 為電信業務查號系統。 23 13754541375454 • April 17th, 2011 Revision Replacement Page 10, Application for Patent Park·· --- A large-scale directory system, including: A central process control system module that performs scheduled scheduling operations and integrates the system The Sexual Information Supervisor 'has the ability to maintain state information and control the operation of the system; - The receiving module' is to pick up a new case from the designated host and notify the central process control system module to start other modules to handle the bidding. · A standardized processing module that reads the age under the specified directory and converts the audit file format into a standard format acceptable to the system; - the case archiving module writes the standardized files to the database, and Notifying the central process control system module 'can start the large number of processing module to perform the numbering operation, and send a brief notice to the customer that the application has been processed. A large number of processing module is read in the database. Need to record the number of the number and determine the format of the input data to determine the use of the general directory module or market research module; a report processing module Execute the report generation operation, and send the report to the customer to • and the relevant processing personnel; - a billing module that performs the cost calculation and informs the customer; and a message sending module that automatically returns the result of the check to the customer The customer and related personnel, and inform the customer in the newsletter that the transaction has been completed, and inform how much charge is charged in this service. 2_ The bulk search system described in the scope of the patent application, wherein the central flow control system module comprises: (A) an error message is generated when the user operates incorrectly or the input parameter is invalid; 19 April 31, 101 曰 Amendment replacement page (8) When there is a single line left, or when there will be a light test, (C) Provide Wei who temporarily suspends the service, prevent the entire secret of the secret, and 〇S) (D) Provides a scheduled scheduling check function. If other function modules are required for the job processing, the processing message will be generated, and the command will be sent and sent to the relevant function module. (8) Receiving the job _ When processing the result message, perform the phase management operation; (F) display the specified message on the screen according to the requirements of other function modules, or update the specific face display; (6) Depending on the other function mode, the error is required. The message is displayed on the screen and printed on the report and recorded on the secret event day and database. (H) According to the needs of the operation, it is possible to record and scream the event. The recorded cases have not been processed in the case of eves, and the customer's data is being processed, and the report module can be called to generate reports at any time; (1) According to the operator's needs, the whole automation will be changed to the adult work, and the direct operating system will process A file. For example, in the bulk search system described in claim 1, wherein the characteristics of the receiving module include: () The host Internet protocol (Internet pr〇t〇c〇l, ip) does not exist. When the specified directory is invalid, an error message is generated on the screen; (B) The processing of the receiving process fails or is wrong, and an error message is generated on the screen; when the replacement page is corrected on April 17, 2003 (8) when the closing is completed, Check whether the basic data of the customer data is aligned with the error message. (D) When receiving the information of the financial module, the message will be directly broadcasted on the camp; (8) When the collection is completed, delete (4) the host. Put it in its dumping directory; (F) According to the money, at the end of the "pop" (10) fiber group, so that it continues to call the next module. For example, in the bulk search system described in item i of the patent application, the features of the standardized standard processing module include: (A) judging the format of the information transmitted by the customer, and converting the data into Standard format acceptable to the system; (B) Standardized over-the-counter, if there is a conversion error, or data that cannot be converted, store the data in a log (LOG) record. The characteristics of the file filing module of the case filed in the first paragraph of the patent scope of the patent application include: (A) reading the standardized file and writing the data stream into the database; (B) writing process In the event of a data format error, or any abnormal error, write these error data to the LOG record; (C) Provide an interface for the operator to temporarily input the data directly into the database. For example, in the bulk search system described in item 1 of the patent application, the characteristics of the bulk search processing module include: (A) The unprocessed data to be searched in the database can be read according to the case number; On April 17th, the replacement page (8) can be secreted (four) materials, and the path determines that the f-material should be used for the k-like search module g market survey module; (C) provides an interface for the operator to temporarily modify the database directly. The result of the query, (D) encountered - the domain easy to compare the f material can not be ridiculous, will start the full-text search module processing; (E) encounter network disconnection 'or when the database is not available when the database is not available Alarm message, · (F) Provides the function of temporarily stopping the service' and can continue to query from the stop point. 7. For the large-scale raids described in the patent item i, the characteristics of the report processing module include: (A) According to the case number and the corresponding report for the case; 8 (B) Send the report to the customer based on the basic information of the Misakis. 8. In the case of the bulk search system described in item i of the patent application, the characteristics of the billing module include: Lu (A) is based on the number of documents queried by the case number; The information of the inquiry, the price is calculated separately; (c) The account number is automatically taken out and transmitted to the accounting system. 9. The bulk search system described in claim i, wherein the message sending module has the following features: (A) receiving a server from a mobile messaging service (SNS) message center (serving a service; (B) If there is a problem in the process of contacting SEVER's SEVER, you must immediately inform the phase 22 1375454 April 17th, 101, the replacement page, and record the error LOG; (C) According to the SNS SEVER response status and related The message collects and processes the message; (D) according to the _ central processing flow control system module to transfer the user's call message, perform related actions; (E) record the relevant data after the message is terminated; (F) during the operation of the system There is an abnormal phenomenon, and the abnormal correlation L〇 (J data, sent to the maintenance management personnel by e-mail (EMIAL). 10_The patent search system described in the scope of the patent application, the modules Use the Transmission Control Protocol (Internet Protocol, TCP/IP) or Socket as the communication medium. 11. As stated in the first paragraph of the patent scope The search system, wherein the bulk search processing module can continuously join the new query service module. 12_ The bulk search system described in the scope of the patent application, wherein the query service module is a full-text search 13_ The bulk search system described in claim 11 of the patent application, wherein the query service module can be a market survey module. 4. The bulk search system described in claim 13 of the patent scope, wherein The market research module can input the details of the business that meets the above conditions by entering the industry to be investigated and the designated road name area or road name or county and city in the application form. 1 S. The bulk search system described in item 13, wherein the bulk search system is a telecommunication business search system. 23 1375454 101年4月π 曰修正替換頁April π 曰 曰 correction replacement page 檢查是否有新的申 並啟動標準化檔案 16. —種大宗查號方法,其步驟為: (A) 中央流程控制系統模組定時啟動收件模組 請案件; (B) 將新的申請案件下載到指定的目錄下存放 處理模組,將客戶申請單的資料内容標準化; (C)將客戶f請單的資_容標準化之魅送至案件歸職組將 客戶所要求的查號資料導入至查號用資料庫; (D) 中央流程控制系統模組確認案件歸檔模組已經執行成功,且新 的案件已經在資料庫之巾’啟動大宗查號處賴組來處理新的案件; (E) 中央流程控制系統模組啟動訊息發送模組,告知客戶其所提出 的查號案件已經開始受理,並已經在處理中; (F) 大示查號處理模組執行結束時,會告知中央流程控制系統模組, 來啟動報表處理模組; (G) 報表處理模組結束之後,會通知中央流程控制系統模組,並開 始啟動計費模組。 (H) 計費模組統計完費用之後,中央流程控制系統模組會啟動訊息 發送模組,將處理結果以及費用相關訊息通知客戶以及相關人員,並 且將計費資訊寫入帳務資料庫,確認該份檔案已將處理完畢,並且將 報表寄送給客戶; (0中央流程控制系統模組將結案訊息寫回資料庫β 24 1375454 101年4月Π日修正替換頁Check whether there is a new application and start the standardized file. 16. A method of large-scale search. The steps are as follows: (A) The central process control system module starts the receiving module in a timely manner; (B) Download the new application case. Store the processing module in the specified directory, and standardize the information content of the customer application form; (C) Send the capital of the customer's f request to the case returning group to import the search data requested by the customer to (D) The central process control system module confirms that the case filing module has been successfully executed, and the new case has been launched in the database to initiate a large number of investigations to deal with new cases; The central process control system module activates the message sending module to inform the customer that the proposed case number has been accepted and is already being processed; (F) the central process is notified when the large check number processing module is executed. The control system module is used to start the report processing module; (G) After the report processing module is finished, the central process control system module is notified and the charging module is started. (H) After the billing module has calculated the cost, the central process control system module will activate the message sending module, notify the customer and related personnel of the processing result and the cost related information, and write the billing information into the accounting database. Confirm that the file has been processed and send the report to the customer; (0 Central Process Control System module will write the completion message back to the database β 24 1375454 April, 2011 13754541375454
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