TW202301228A - Product experience marketing system broadcasting a piece of product marketing advertisement on the membership platform based on the marketing analysis data - Google Patents

Product experience marketing system broadcasting a piece of product marketing advertisement on the membership platform based on the marketing analysis data Download PDF

Info

Publication number
TW202301228A
TW202301228A TW110122456A TW110122456A TW202301228A TW 202301228 A TW202301228 A TW 202301228A TW 110122456 A TW110122456 A TW 110122456A TW 110122456 A TW110122456 A TW 110122456A TW 202301228 A TW202301228 A TW 202301228A
Authority
TW
Taiwan
Prior art keywords
platform
marketing
product
experience
user
Prior art date
Application number
TW110122456A
Other languages
Chinese (zh)
Inventor
游士逸
Original Assignee
拿拿科技行銷股份有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 拿拿科技行銷股份有限公司 filed Critical 拿拿科技行銷股份有限公司
Priority to TW110122456A priority Critical patent/TW202301228A/en
Publication of TW202301228A publication Critical patent/TW202301228A/en

Links

Images

Abstract

Disclosed are a product trial marketing system and method therefor. The disclosed includes: having one user to log in a dispatch machine and select their desired products for experience, wherein a dispatch machine requests a product experience trading to a cloud server, and the cloud server requests a member data verification to a membership platform. When the member data is verified, the cloud server confirms a product experience trading to the dispatch machine. The dispatch machine then provides the selected products to the user. The cloud server at the same time acquires multiple sets of product experience trading data, and then sends the sets of product experience trading data to a marketing platform for analysis and obtains at least one marketing analysis data, so that the marketing platform is able to broadcast a piece of product marketing advertisement on the membership platform based on the marketing analysis data. Meanwhile, the membership platform sends out a marketing event based on the marketing analysis data to all members. The disclosed also provides a product experience marketing system executing the aforementioned steps.

Description

商品體驗行銷系統及其方法 Commodity Experience Marketing System and Method

一種行銷系統及其方法,特別是一種有關商品體驗行銷系統及其方法。 A marketing system and its method, especially a commodity experience marketing system and its method.

大部分的商家在將商品推到市場之前,多會提供商品的試用體驗行銷活動,以對該商品進行市場調查,進而了解對此商品有興趣之客群、銷售地區、接受程度等等。而商家在取得市場調查報告之後,會再依報告的結果檢討試用商品售價、銷售時間、以及銷售區域之方向。而為調查消費者對各個商品之喜好程度,現行市場調查方法多會透過人力在各個調查地點發送樣品、或透過問卷調查方式來了解消費者之偏好,然而此種方案需依賴大量的人力、時間進行調查才能夠得到較為客觀的調查結果。而在採用此種方案下,使得商家不僅無法即時的得知調查結果,而該調查結果常受限於所能支付的調查費用而影響其精準度。 Before launching the product to the market, most merchants will provide product trial experience marketing activities to conduct market research on the product, and then understand the customer group who are interested in this product, the sales area, the degree of acceptance, and so on. After the merchant obtains the market research report, he will review the price of the trial product, the sales time, and the direction of the sales area according to the results of the report. In order to investigate consumers' preferences for various products, the current market research methods usually send samples to various survey locations by manpower, or use questionnaires to understand consumers' preferences. However, this kind of solution requires a lot of manpower and time. Only by conducting investigations can we obtain more objective investigation results. However, under this scheme, not only the merchants cannot know the survey results in real time, but the survey results are often limited by the survey fees that can be paid, which affects the accuracy of the survey results.

另外,傳統的人力派發樣品的調查方式讓品牌業者難以追蹤活動成效,具有無法定位消費客群、取得消費者資訊困難、後續追蹤分析、試用體驗後無購買管道等問題。是以,如何提供一種可精準且即時調查消費者之商品體驗後的分析追蹤及再次行銷之技術手段乃本領域亟需解決之技術。 In addition, the traditional survey method of manually distributing samples makes it difficult for brand owners to track the effectiveness of the campaign. There are problems such as the inability to locate consumer groups, difficulties in obtaining consumer information, follow-up tracking and analysis, and no purchase channels after trial experience. Therefore, how to provide a technical means for analysis, tracking and re-marketing after accurate and real-time investigation of consumers' product experience is an urgent need to solve in this field.

本發明提供一種商品體驗行銷系統及其方法,其特徵在於商品實際體驗後得到可數據化、可追蹤、可二次行銷的體驗行銷服務。 The present invention provides a product experience marketing system and method thereof, which is characterized in that the data-based, traceable, and re-marketable experience marketing service is obtained after the product is actually experienced.

根據本發明所揭露的商品體驗行銷系統,用以提供至少一商品予一用戶進行商品體驗行銷。商品體驗行銷系統包括一雲端伺服器、一會員平台、一派發機台及一營銷平台。其中,會員平台連結雲端伺服器,用以供用戶註冊一會員資料。派發機台連結雲端伺服器,用以供用戶選取欲體驗的商品。營銷平台連結雲端伺服器,用以投放一商品行銷廣告到會員平台展示。當用戶登入派發機台選取欲體驗的商品時,派發機台向雲端伺服器發起商品體驗交易,雲端伺服器便向會員平台請求身分驗證,會員平台驗證用戶之會員資料後回傳給雲端伺服器,雲端伺服器向派發機台確認商品體驗交易,派發機台提供對應的商品給用戶使用,並使雲端伺服器得到派發機台的多個商品體驗交易數據,並將這些商品體驗交易數據傳送到營銷平台,營銷平台分析這些商品體驗交易數據後得到至少一行銷分析數據,以使營銷平台依據行銷分析數據投放對應的商品行銷廣告到會員平台展示,營銷平台將行銷分析數據傳輸到會員平台,令會員平台依據行銷分析數據向用戶發出一行銷活動事件。 The product experience marketing system disclosed in the present invention is used for providing at least one product to a user for product experience marketing. The product experience marketing system includes a cloud server, a member platform, a distribution machine and a marketing platform. Wherein, the member platform is connected to the cloud server for the user to register a member information. The distribution machine is connected to the cloud server for users to select the products they want to experience. The marketing platform is connected to the cloud server to deliver a product marketing advertisement to the membership platform for display. When the user logs in to the distribution machine and selects the product to experience, the distribution machine initiates a commodity experience transaction to the cloud server, and the cloud server requests identity verification from the member platform, and the member platform verifies the user's membership information and sends it back to the cloud server , the cloud server confirms the product experience transaction to the distribution machine, the distribution machine provides the corresponding product for the user to use, and enables the cloud server to obtain multiple product experience transaction data of the distribution machine, and transmits these product experience transaction data to Marketing platform, the marketing platform analyzes the commodity experience transaction data and obtains at least one line of marketing analysis data, so that the marketing platform can place corresponding commodity marketing advertisements on the member platform based on the marketing analysis data, and the marketing platform will transmit the marketing analysis data to the member platform, so that The member platform sends a marketing activity event to the user based on the marketing analysis data.

根據本發明所揭露的商品體驗行銷方法,用以提供至少一商品予一用戶進行商品體驗行銷,包括以下步驟: According to the product experience marketing method disclosed in the present invention, the method for providing at least one product to a user for product experience marketing includes the following steps:

用戶登入一派發機台選取欲體驗的商品,派發機台向一雲端伺服器發起商品體驗交易,雲端伺服器向一會員平台請求一會員資料驗證; The user logs in to a distribution machine and selects the product to experience, the distribution machine initiates a product experience transaction to a cloud server, and the cloud server requests a member information verification from a member platform;

會員平台驗證會員資料後回傳給雲端伺服器,雲端伺服器向派發機台確認商品體驗交易,派發機台提供對應的商品給用戶使用; The membership platform verifies the membership information and sends it back to the cloud server. The cloud server confirms the product experience transaction with the distribution machine, and the distribution machine provides the corresponding product for the user to use;

雲端伺服器得到派發機台的多個商品體驗交易數據,並將這些商品體驗交易數據傳送到一營銷平台,營銷平台分析這些商品體驗交易數據得到至少一行銷分析數據,營銷平台依據行銷分析數據投放對應的一商品行銷廣告到會員平台展示;以及 The cloud server obtains multiple product experience transaction data of the distribution machine, and transmits these product experience transaction data to a marketing platform. The marketing platform analyzes the product experience transaction data to obtain at least one line of marketing analysis data, and the marketing platform delivers the data according to the marketing analysis data. A corresponding product marketing advertisement is displayed on the member platform; and

營銷平台將行銷分析數據傳輸到會員平台,會員平台依據行銷分析數據向該用戶發出一行銷活動事件。 The marketing platform transmits the marketing analysis data to the member platform, and the member platform sends a marketing activity event to the user based on the marketing analysis data.

本發明之功效在於藉由派發機台取得用戶的商品體驗交易數據,並進一步透過營銷平台精準解析用戶的對各體驗商品的偏好,並將這些商品體驗交易數據轉換成行銷分析數據,依據行銷分析數據投放對應的商品行銷廣告到用戶所註冊的會員平台進行展示,同時也可透過會員平台向用戶發出行銷活動事件。令用戶可領取體驗商品後,透過會員平台的商品行銷廣告或行銷活動事件進行第二次行銷活動(如發送折價券、試用問卷填寫、開箱文分享等等),進而達到數據化、可追蹤的再次行銷的商品體驗服務。 The effect of the present invention is to obtain the user’s product experience transaction data through the distribution machine, and further accurately analyze the user’s preference for each experience product through the marketing platform, and convert these product experience transaction data into marketing analysis data, according to the marketing analysis The product marketing advertisement corresponding to the data delivery is displayed on the member platform registered by the user, and at the same time, marketing event events can be sent to the user through the member platform. Allow users to receive and experience products, and conduct second marketing activities (such as sending discount coupons, filling out trial questionnaires, sharing unboxing documents, etc.) through product marketing advertisements or marketing event events on the member platform, thereby achieving digitization and traceability The product experience service for remarketing.

有關本發明的特徵與實作,茲配合圖式作最佳實施例詳細說明如下。 Regarding the features and implementation of the present invention, the preferred embodiments are described in detail below in conjunction with the drawings.

10:商品體驗行銷系統 10: Commodity experience marketing system

11:雲端伺服器 11: Cloud server

12:會員平台 12:Membership platform

120:會員資料 120: Member information

121:會員帳號 121:Member account

122:身分辨識資料 122: Identification information

123:會員晶片卡 123:Member chip card

13:派發機台 13: Distribution machine

131:觸控屏幕 131:Touch screen

132:讀取模組 132: Read module

14:營銷平台 14: Marketing platform

141:數據管理平台 141:Data management platform

142:客戶資料平台 142: Customer data platform

143:顧客關係管理平台 143:Customer relationship management platform

20:電子裝置 20: Electronic device

30:網際網路 30: Internet

AD:商品行銷廣告 AD: Product Marketing Advertisement

C1:商品兌換憑證 C1: Commodity Exchange Voucher

C2:核銷憑證 C2: Verification certificate

D1:商品體驗交易數據 D1: Commodity experience transaction data

D2:行銷分析數據 D2: Marketing Analysis Data

PE1:行銷活動事件 PE1: Marketing Events

PE2:推播事件 PE2: Push events

第1A圖 係為根據本發明所揭露的商品體驗行銷系統的架構示意圖。 FIG. 1A is a schematic diagram of the structure of the product experience marketing system disclosed according to the present invention.

第1B圖 係為根據本發明所揭露的商品體驗行銷系統的交易示意圖。 FIG. 1B is a transaction diagram of the product experience marketing system disclosed in the present invention.

第2圖 係為根據本發明所揭露的商品體驗行銷方法的流程示意圖。 Fig. 2 is a schematic flow chart of the product experience marketing method disclosed in the present invention.

第3A圖 係為根據本發明所揭露用戶端登入派發機台的第一實施例的流程示意圖。 FIG. 3A is a schematic flow chart of the first embodiment of the client logging into the distribution machine according to the present invention.

第3B圖 係為根據本發明所揭露用戶端登入派發機台的第二實施例的流程示意圖。 FIG. 3B is a schematic flow chart of the second embodiment of the client logging into the distribution machine according to the present invention.

第3C圖 係為根據本發明所揭露用戶端登入派發機台的第三實施例的流程示意圖。 FIG. 3C is a schematic flow chart of the third embodiment of the user terminal logging into the distribution machine according to the disclosure of the present invention.

第4A圖 係為根據本發明所揭露用戶端登入派發機台的第一實施例的交易示意圖。 FIG. 4A is a schematic diagram of a transaction according to the first embodiment of the client logging in to the distribution machine disclosed in the present invention.

第4B圖 係為根據本發明所揭露用戶端登入派發機台的第二實施例的交易示意圖。 FIG. 4B is a schematic diagram of the transaction according to the second embodiment of the client logging in to the distribution machine disclosed in the present invention.

第4C圖 係為根據本發明所揭露用戶端登入派發機台的第三實施例的交易示意圖。 FIG. 4C is a schematic diagram of the transaction according to the third embodiment of the client login distribution machine disclosed in the present invention.

請同時參閱「第1A圖」、「第1B圖」及「第2圖」所示之示意圖,「第1A圖」係為根據本發明所揭露的商品體驗行銷系統的架構示意圖,「第1B圖」係為根據本發明所揭露的商品體驗行銷系統的交易示意圖,「第2圖」係為根據本發明所揭露的商品體驗行銷方法的流程示意圖。 Please also refer to the schematic diagrams shown in "Figure 1A", "Figure 1B" and "Figure 2". ” is a transaction schematic diagram of the product experience marketing system disclosed in the present invention, and “Fig. 2 ” is a schematic flow chart of the product experience marketing method disclosed in the present invention.

請參考「第1A圖」所示,根據本發明所揭露的商品體驗行銷系統10,係包括一雲端伺服器11、一會員平台12、至少一派發機台13及一營銷平台14。其中,每個用戶端可透過一電子裝置20在會員平台12內註 冊一會員資料120,會員資料120包括至少一會員帳號121及一身分辨識資料122,會員平台12連結雲端伺服器11,且會員平台12可以是但不侷限於一社群平台、一電商平台、一電子憑證平台或一封閉式會員平台。舉例來說,社群平台可以是但不侷限於臉書(Facebook)、LINE即時通訊、推特(Twitter)、痞客邦部落格、微信(WeChat)、部落格(Blog)、Instagram、Linkedln、GOOGLE+、Telegram或其他即時通訊軟體,本發明所指的社群平台亦包含將來開發出來的社群網站系統。電商平台可以是但不侷限於台灣樂天市場、PChome商店街、東森購物網、露天拍賣、yahoo奇摩超級商城、淘寶網、蝦皮、亞馬遜、eBay、591租屋、8891汽車交易網、8591寶物交易網、Yahoo拍賣、Yahoo商店街、天貓商城、東京商城或其他電商平台系統,本發明包含現今已有但未列出的所有電商銷售系統,亦包含將來開發出來的電商銷售系統。電子憑證平台可以是但不侷限於電子簽章、電子授權、電子抵用券、電子折價券、現金抵用券、電子集點券、電子提貨券或電子收據,以及根據上述類型所衍生之各種不同屬性之電子憑證資料。封閉式會員平台可以是但不侷限於家樂福、大潤發、好市多、全聯或其他實體通路門市之會員平台。上述會員平台12係可由一網際網路30進行存取,用戶端可透過電子裝置20連線網際網路30後,再透過網際網路30進入到會員平台進行登入或註冊。 Please refer to FIG. 1A , according to the product experience marketing system 10 disclosed in the present invention, it includes a cloud server 11 , a member platform 12 , at least one distribution machine 13 and a marketing platform 14 . Wherein, each user terminal can register in the membership platform 12 through an electronic device 20 Register a member information 120, the member information 120 includes at least a member account number 121 and a personal identification information 122, the member platform 12 is connected to the cloud server 11, and the member platform 12 can be but not limited to a community platform, an e-commerce platform , an electronic voucher platform or a closed membership platform. For example, social networking platforms can be, but are not limited to, Facebook, LINE instant messaging, Twitter, Pikebang Blog, WeChat, Blog, Instagram, Linkedln, GOOGLE+, Telegram or other instant messaging software, the community platform referred to in the present invention also includes the community website system developed in the future. The e-commerce platform can be but not limited to Taiwan Lotte Market, PChome Shopping Street, Dongsen Shopping Network, Open Air Auction, Yahoo Kimo Super Mall, Taobao, Shopee, Amazon, eBay, 591 Rental House, 8891 Auto Trading Network, 8591 Treasure Trading Network, Yahoo Auction, Yahoo Shopping Street, Tmall Mall, Tokyo Mall or other e-commerce platform systems, this invention includes all e-commerce sales systems that exist but are not listed, and also include e-commerce sales systems that will be developed in the future . The electronic voucher platform can be, but not limited to, electronic signature, electronic authorization, electronic coupon, electronic discount coupon, cash coupon, electronic collection coupon, electronic delivery coupon or electronic receipt, and various derivatives based on the above types. Electronic certificate data with different attributes. Closed member platforms can be, but are not limited to, member platforms of Carrefour, RT-Mart, Costco, Quanlian or other physical outlets. The membership platform 12 mentioned above can be accessed by an Internet 30 , and the client terminal can connect to the Internet 30 through the electronic device 20 , and then enter the membership platform through the Internet 30 to log in or register.

派發機台13設置在人流據點且用以派發多個商品或是列印商品兌換劵,派發機台13係連結於雲端伺服器11。派發機台13具有一觸控屏幕131及一讀取模組132。其中,觸控屏幕131用以提供用戶端觸控並選擇所需體驗商品的資訊,並可顯示體驗商品外觀、商品廣告或商品兌換憑 證C1。讀取模組132用以讀取商品兌換憑證C1。 The distributing machine 13 is set at the base of the flow of people and is used for distributing multiple commodities or printing merchandise exchange coupons. The distributing machine 13 is connected to the cloud server 11 . The distribution machine 13 has a touch screen 131 and a reading module 132 . Among them, the touch screen 131 is used to provide information on the user terminal to touch and select the desired experience product, and can display the appearance of the experience product, product advertisement or product exchange voucher. Certificate C1. The reading module 132 is used for reading the commodity exchange certificate C1.

營銷平台14係包括但不侷限於一數據管理平台141(Data Management Platform;DMP)、一客戶資料平台142(Customer Data Platform;CDP)或一顧客關係管理平台143(Customer Relationship Management;CRM)。營銷平台14係連結於雲端伺服器11,用以蒐集雲端伺服器11所傳輸的商品體驗交易數據D1,使營銷平台14對大量的商品體驗交易數據D1進行大數據記錄、統計、分析及評估,針對每個商品的領取及使用資訊進行判斷及評估,提供對應的商品行銷廣告及行銷活動事件給用戶端參考。 The marketing platform 14 includes but is not limited to a data management platform 141 (Data Management Platform; DMP), a customer data platform 142 (Customer Data Platform; CDP) or a customer relationship management platform 143 (Customer Relationship Management; CRM). The marketing platform 14 is connected to the cloud server 11 to collect the commodity experience transaction data D1 transmitted by the cloud server 11, so that the marketing platform 14 can perform big data recording, statistics, analysis and evaluation on a large amount of commodity experience transaction data D1, Judgment and evaluation of the receipt and use information of each product, and provide corresponding product marketing advertisements and marketing event events for the client's reference.

請同時參閱「第1B圖」及「第2圖」所示,根據本發明所揭露商品體驗行銷方法的流程示意圖,包括以下步驟: Please refer to "Figure 1B" and "Figure 2" at the same time, the flow diagram of the product experience marketing method disclosed in the present invention includes the following steps:

步驟S100:用戶端登入派發機台13選取欲體驗之商品,派發機台13向雲端伺服器11發起商品體驗交易,由雲端伺服器11向會員平台12請求身分驗證; Step S100: the client logs in to the distribution machine 13 to select the product to be experienced, the distribution machine 13 initiates a product experience transaction to the cloud server 11, and the cloud server 11 requests the membership platform 12 for identity verification;

步驟S110:會員平台12驗證用戶端之會員資料120正確後回傳給雲端伺服器11,由雲端伺服器11向派發機台13確認商品體驗交易,派發機台13提供對應的體驗商品給用戶端使用; Step S110: The member platform 12 verifies that the member information 120 of the user terminal is correct and sends it back to the cloud server 11, and the cloud server 11 confirms the product experience transaction to the distribution machine 13, and the distribution machine 13 provides the corresponding experience product to the user terminal use;

步驟S120:雲端伺服器11將這些商品體驗交易數據D1傳送到營銷平台14,營銷平台14分析這些商品體驗交易數據D1得到一行銷分析數據D2,營銷平台14依據行銷分析數據D2投放對應的商品行銷廣告AD到會員平台12展示;以及 Step S120: The cloud server 11 transmits the commodity experience transaction data D1 to the marketing platform 14, the marketing platform 14 analyzes the commodity experience transaction data D1 to obtain a line of marketing analysis data D2, and the marketing platform 14 releases corresponding commodity marketing according to the marketing analysis data D2 The advertisement AD is displayed on the membership platform 12; and

步驟S130:營銷平台14將行銷分析數據D2傳輸到會員平台12,會員 平台12依據行銷分析數據D2向已體驗商品的用戶端發出行銷活動事件PE1。 Step S130: the marketing platform 14 transmits the marketing analysis data D2 to the member platform 12, and the member Based on the marketing analysis data D2, the platform 12 sends a marketing activity event PE1 to the user end that has experienced the product.

首先,在步驟S100中,用戶端可利用電子裝置20登入派發機台13,而用戶端所使用的電子裝置20可以是智慧型手機、平板電腦、筆記型電腦、桌上型電腦等網路傳輸設備,但不以此為限。用戶端以電子裝置20的有線連接或無線連接方式(例如有線網路、光纖網路、無線網路、藍芽通訊、Wi-Fi、3G、4G行動數據網路等)連線到會員平台12,並可對會員資料120的會員帳號121及身分辨識資料122進行註冊或修改等編輯作業。 First, in step S100, the client can use the electronic device 20 to log in to the distribution machine 13, and the electronic device 20 used by the client can be a smart phone, tablet computer, notebook computer, desktop computer, etc. equipment, but not limited to. The client terminal is connected to the membership platform 12 by means of wired connection or wireless connection (such as wired network, optical fiber network, wireless network, Bluetooth communication, Wi-Fi, 3G, 4G mobile data network, etc.) of the electronic device 20 , and edit the member account 121 and identification information 122 of the member information 120 such as registration or modification.

在本發明中,用戶端可透過電子裝置20內所安裝的應用程式(Application;APP)連線到網際網路30並進入會員平台12,並且會員平台12所註冊的會員資料120可以是一般會員、VIP會員、網路會員、粉絲團成員或曾掃描店家的二維行動條碼(QR Code)的消費者等。舉例而言,當用戶端以任何電子裝置20掃描派發機台13所提供的特定會員平台12之條碼或商品兌換憑證C1時,此用戶端即可加入此會員平台12,但會員的類型並不構成本發明的限制。 In the present invention, the user terminal can connect to the Internet 30 and enter the member platform 12 through the application program (Application; APP) installed in the electronic device 20, and the member information 120 registered on the member platform 12 can be an ordinary member , VIP members, online members, fan club members or consumers who have scanned the store's QR Code, etc. For example, when the user terminal uses any electronic device 20 to scan the barcode or commodity exchange voucher C1 of the specific member platform 12 provided by the distribution machine 13, the user terminal can join the member platform 12, but the type of member is not constitute a limitation of the invention.

請參閱「第3A圖」及「第4A圖」所示,「第3A圖」係為根據本發明所揭露用戶端登入派發機台的第一實施例的流程示意圖,「第4A圖」係為根據本發明所揭露用戶端登入派發機台的第一實施例的交易示意圖,在步驟S100中,用戶端登入派發機台13的步驟更包括: Please refer to "Figure 3A" and "Figure 4A", "Figure 3A" is a schematic flow chart of the first embodiment of the client login distribution machine according to the present invention, "Figure 4A" is According to the transaction schematic diagram of the first embodiment of the user terminal logging into the distribution machine disclosed in the present invention, in step S100, the step of the user terminal logging into the distribution machine 13 further includes:

步驟S200:用戶端操作派發機台13選擇所需體驗的商品,派發機台13依據用戶端所選擇的商品向雲端伺服器11發起商品體驗交易; Step S200: the user terminal operates the delivery machine 13 to select a product to be experienced, and the distribution machine 13 initiates a product experience transaction to the cloud server 11 according to the product selected by the user terminal;

步驟S210:派發機台13依據欲體驗商品提供對應的商品兌換憑證C1,雲端伺服器11依據商品兌換憑證C1向對應的會員平台12請求身分驗證; Step S210: The distribution machine 13 provides the corresponding product exchange certificate C1 according to the product to be experienced, and the cloud server 11 requests identity verification from the corresponding member platform 12 according to the product exchange certificate C1;

步驟S220:用戶端以電子裝置20讀取商品兌換憑證C1,以此連線到對應的會員平台12;以及 Step S220: the client uses the electronic device 20 to read the commodity exchange certificate C1, and connects to the corresponding membership platform 12; and

步驟S230:會員平台12發起一推播事件PE2,當用戶端回應此推播事件PE2後,會員平台12依據推播事件PE2進行用戶端的身分驗證。 Step S230: the membership platform 12 initiates a push event PE2, and when the user end responds to the push event PE2, the member platform 12 performs identity verification of the user end according to the push event PE2.

在本發明中,商品兌換憑證C1可以是一種序號(pincode)、圖片、條碼(barcode)、快速響應矩陣碼(Quick Response Code,QR code)、實體晶片卡或任何一種可使派發機台13進行辨認之兌換憑證,此商品兌換憑證C1亦可經由派發機台13列印成紙張型式或是顯示於派發機台13的觸控屏幕131上,但不以此為限。商品兌換憑證C1也可包含於經由網際網路30等通訊方式發送至用戶端的電子裝置20,而於電子裝置20呈現的一種SMS(Short message service)訊息、MMS(Multimedia Messaging Service)訊息、電子郵件(Email)訊息或應用程式的提醒訊息。 In the present invention, the commodity exchange certificate C1 can be a serial number (pincode), picture, barcode (barcode), quick response matrix code (Quick Response Code, QR code), physical chip card or any kind that can make the distribution machine 13 The exchange voucher for identification, the commodity exchange voucher C1 can also be printed in paper form through the distribution machine 13 or displayed on the touch screen 131 of the distribution machine 13, but not limited thereto. Commodity redemption voucher C1 can also be included in the electronic device 20 sent to the user terminal through Internet 30 and other communication methods, and a kind of SMS (Short message service) message, MMS (Multimedia Messaging Service) message, email, etc. presented on the electronic device 20 (Email) messages or app reminders.

在本發明中,會員平台12可發起推播事件PE2到用戶端的電子裝置20的應用程式顯示,此推播事件PE2係包括但不侷限於帳號註冊、商品廣告、粉絲團邀請、問卷調查、商品團購等事件推播之圖、文、影音等訊息(又稱為即時通訊訊息)。當用戶端回應此推播事件PE2後,即可在會員平台12進行身分驗證,例如加入粉絲團、註冊帳號或問卷調查等,但不以此為限,用戶端可操作電子裝置20的應用程式完成會員平台12之身 分驗證。 In the present invention, the member platform 12 can initiate a push event PE2 to be displayed on the application program of the electronic device 20 on the user end. The push event PE2 includes but is not limited to account registration, product advertisement, fan club invitation, questionnaire survey, product Pictures, texts, videos and other messages (also known as instant messaging messages) pushed by group buying and other events. After the client responds to the push event PE2, it can perform identity verification on the membership platform 12, such as joining a fan group, registering an account, or taking a questionnaire, but not limited thereto. The client can operate the application program of the electronic device 20 Complete the membership platform 12 Verification.

相同的,會員平台12可發起推播事件PE2到派發機台13的觸控屏幕131顯示(未繪示),用戶端可點選觸控屏幕131回應此推播事件PE2,以此透過派發機台13完成會員平台12的身分驗證。 Similarly, the member platform 12 can initiate a push event PE2 to be displayed on the touch screen 131 of the distribution machine 13 (not shown), and the client can click the touch screen 131 to respond to the push event PE2, so as to pass the distribution machine Station 13 completes the identity verification of membership platform 12.

舉例來說,用戶端點選派發機台13的觸控屏幕131,選擇所需體驗的商品,派發機台13依據商品內容向雲端伺服器11發起商品體驗交易,並在觸控屏幕131顯示對應的商品兌換憑證C1。此時,使用者即可以電子裝置20的應用程式讀取觸控屏幕131上的商品兌換憑證C1,例如應用程式可以是Facebook社群平台(會員平台),以應用程式Facebook掃描條碼型式的商品兌換憑證C1,Facebook社群平台的店家粉絲團依據商品兌換憑證C1來發出推播事件PE2,用戶端即可操作電子裝置20回應推播事件PE2,亦即加入Facebook社群平台的店家粉絲團,以此應用程式Facebook社群平台完成用戶端的身分驗證。上述僅為一實施例說明,並不以此為限,可依用戶端需求或推播事件PE2的設計而以不同驗證方式完成步驟S200至步驟S230。 For example, the user terminal selects the touch screen 131 of the distribution machine 13, selects the product to be experienced, and the distribution machine 13 initiates a product experience transaction to the cloud server 11 according to the content of the product, and displays the corresponding on the touch screen 131. Commodity Exchange Voucher C1. At this point, the user can read the product redemption certificate C1 on the touch screen 131 through the application program of the electronic device 20. For example, the application program can be a Facebook social platform (membership platform), and the product exchange in the form of barcode scanning by the application program Facebook With the voucher C1, the store fan group on the Facebook social platform sends a push event PE2 according to the commodity exchange certificate C1, and the client can operate the electronic device 20 to respond to the push event PE2, that is, join the store fan group on the Facebook social platform to This application Facebook social platform completes the identity verification of the client. The above is only an illustration of an embodiment, and is not limited thereto. Steps S200 to S230 can be completed in different verification methods according to the requirements of the user terminal or the design of the push event PE2.

請參閱「第3B圖」及「第4B圖」所示,「第3B圖」係為根據本發明所揭露用戶端登入派發機台的第二實施例的流程示意圖,「第4B圖」係為根據本發明所揭露用戶端登入派發機台的第二實施例的交易示意圖,在步驟S100中,用戶端登入派發機台13的步驟另包括: Please refer to "Figure 3B" and "Figure 4B", "Figure 3B" is a schematic flow chart of the second embodiment of the client login distribution machine according to the present invention, "Figure 4B" is According to the transaction schematic diagram of the second embodiment of the user terminal logging into the distribution machine disclosed in the present invention, in step S100, the step of the user terminal logging into the distribution machine 13 further includes:

步驟S300:用戶端以會員平台12取得商品兌換憑證C1; Step S300: the client obtains the commodity exchange certificate C1 through the membership platform 12;

步驟S310:用戶端操作派發機台13選擇所需體驗的商品,派發機台13依據用戶端所選擇的商品向雲端伺服器11發起商品體驗交 易; Step S310: the user terminal operates the delivery machine 13 to select the product to be experienced, and the distribution machine 13 initiates a product experience delivery to the cloud server 11 according to the product selected by the user terminal. easy;

步驟S320:派發機台13讀取用戶端出示的商品兌換憑證C1,雲端伺服器11依據商品兌換憑證C1向對應的會員平台12請求身分驗證;以及 Step S320: the distribution machine 13 reads the commodity exchange voucher C1 presented by the client, and the cloud server 11 requests identity verification from the corresponding member platform 12 according to the commodity exchange voucher C1; and

步驟S330:會員平台12依據商品兌換憑證C1進行用戶端的身分驗證。 Step S330: The member platform 12 conducts identity verification of the user terminal according to the commodity exchange certificate C1.

在本發明中,當用戶端以商品兌換憑證C1登入派發機台13後,派發機台13可連線到雲端伺服器11,並且派發機台13以此商品兌換憑證C1向雲端伺服器11發起商品體驗交易。雲端伺服器11將商品兌換憑證C1傳輸到會員平台12,會員平台12確認此商品兌換憑證C1是否有效未被核銷過,以及查驗用戶端的會員資料120是否正確。 In the present invention, after the client logs in to the distribution machine 13 with the commodity exchange certificate C1, the distribution machine 13 can be connected to the cloud server 11, and the distribution machine 13 initiates a transaction to the cloud server 11 with the commodity exchange certificate C1 Commodity experience transactions. The cloud server 11 transmits the product redemption certificate C1 to the member platform 12, and the member platform 12 confirms whether the product redemption certificate C1 is valid and has not been verified, and checks whether the member information 120 at the user end is correct.

舉例來說,用戶端可操作電子裝置20的應用程式,在會員平12台註冊會員資料120,例如應用程式可以是PChome電商平台(會員平台),用戶端可在PChome電商平台向特定店家申請免費體驗商品,PChome電商平台則發起推播事件PE2到用戶端的電子裝置20的應用程式顯示,此推播事件PE2係包括但不侷限於商品廣告、粉絲團邀請、問卷調查、商品團購等事件推播之圖、文、影音等訊息(又稱為即時通訊訊息)。當用戶端回應此推播事件PE2後,即可在電子裝置20的應用程式得到此店家的商品兌換憑證C1。 For example, the user terminal can operate the application program of the electronic device 20, and register the member information 120 on the membership platform 12. For example, the application program can be the PChome e-commerce platform (membership platform), and the user terminal can register the member data 120 on the PChome e-commerce platform. Apply for a free product experience, and the PChome e-commerce platform initiates a push event PE2 to be displayed on the application program of the electronic device 20 at the user end. The push event PE2 includes but is not limited to product advertisements, fan group invitations, questionnaires, product group purchases, etc. Images, texts, videos and other messages (also known as instant messaging messages) pushed by events. After the user terminal responds to the push event PE2, the merchant's commodity exchange certificate C1 can be obtained in the application program of the electronic device 20 .

接著,用戶端可持電子裝置20所顯示的商品兌換憑證C1,到附近的派發機台13,以派發機台13的讀取模組132來讀取此商品兌換憑證C1,派發機台13將所讀取的商品兌換憑證C1傳輸到雲端伺服器11,並由雲端伺服器11依據商品兌換憑證C1向PChome電商平台請求身分驗證,以 此PChome電商平台完成用戶端的身分驗證。上述僅為一實施例說明,並不以此為限,可依用戶端需求或推播事件PE2設計而以不同驗證方式完成步驟S300至步驟S330。 Next, the user terminal can hold the commodity exchange voucher C1 displayed on the electronic device 20, go to the nearby distribution machine 13, and use the reading module 132 of the distribution machine 13 to read the commodity exchange voucher C1, and the distribution machine 13 will The read commodity exchange voucher C1 is transmitted to the cloud server 11, and the cloud server 11 requests identity verification from the PChome e-commerce platform according to the commodity exchange voucher C1, to This PChome e-commerce platform completes the identity verification of the client. The above is only an illustration of an embodiment, and is not limited thereto. Steps S300 to S330 can be completed in different verification methods according to the requirements of the user terminal or the design of the push event PE2.

請參閱第「3C圖」及「第4C圖」所示,「第3C圖」係為根據本發明所揭露用戶端登入派發機台的第三實施例的流程示意圖,「第4C圖」係為根據本發明所揭露用戶端登入派發機台的第三實施例的交易示意圖,在步驟S100中,用戶端登入派發機台的步驟另包括: Please refer to "Figure 3C" and "Figure 4C", "Figure 3C" is a schematic flow chart of the third embodiment of the client login distribution machine according to the present invention, "Figure 4C" is According to the transaction schematic diagram of the third embodiment of the user terminal logging into the distribution machine disclosed in the present invention, in step S100, the step of the user terminal logging into the distribution machine further includes:

步驟S400:用戶端在會員平台12註冊並取得一會員晶片卡123; Step S400: the client registers on the member platform 12 and obtains a member chip card 123;

步驟S410:用戶端操作派發機台13選擇所需體驗的商品,派發機台13 依據用戶端所選擇的商品向雲端伺服器11發起商品體驗交易; Step S410: The client operates the distribution machine 13 to select the commodity to be experienced, and distributes the machine 13 Initiate a product experience transaction to the cloud server 11 according to the product selected by the client;

步驟S420:派發機台13讀取用戶端出示的會員晶片卡123後得到商品兌換憑證C1,雲端伺服器11依據商品兌換憑證C1向對應的會員平台12請求身分驗證;以及 Step S420: the distribution machine 13 reads the member chip card 123 presented by the user end to obtain the commodity exchange certificate C1, and the cloud server 11 requests identity verification from the corresponding member platform 12 according to the commodity exchange certificate C1; and

步驟S430:會員平台12依據商品兌換憑證C1進行用戶端的身分驗證。 Step S430: The member platform 12 conducts identity verification of the user terminal according to the commodity exchange certificate C1.

在本發明中,用戶端可透過實體店家的會員平台12註冊會員資料120後,以此得到實體店家所核發的會員晶片卡123,並以派發機台13的讀取模組132來讀取會員晶片卡123內容,進而取得對應的商品兌換憑證C1。派發機台13以此商品兌換憑證C1向雲端伺服器11發起商品體驗交易,雲端伺服器11將商品兌換憑證C1傳輸到實體店家的會員平台12,實體店家的會員平台12確認此商品兌換憑證C1是否有效,以及查驗用戶端的會員資料120是否正確。 In the present invention, the client can register the membership information 120 through the membership platform 12 of the physical store, obtain the member chip card 123 issued by the physical store, and use the reading module 132 of the distribution machine 13 to read the member information. The content of the chip card 123, and then obtain the corresponding commodity exchange certificate C1. The distribution machine 13 initiates a product experience transaction to the cloud server 11 with the product exchange certificate C1, and the cloud server 11 transmits the product exchange certificate C1 to the member platform 12 of the physical store, and the member platform 12 of the physical store confirms the product exchange certificate C1 Whether it is valid, and check whether the member information 120 of the user terminal is correct.

舉例來說,用戶端可事先在實體店家的會員平台12加入會員,此會員平台12可以是封閉式會員平台,例如用戶端可在實體店家Carrefour辦理加入會員,並且由實體店家Carrefour核發會員晶片卡123。 For example, the user terminal can join the membership platform 12 of the physical store in advance. This membership platform 12 can be a closed membership platform. For example, the user terminal can handle membership membership at the physical store Carrefour, and the physical store Carrefour will issue a membership chip card 123.

接著,用戶端可持會員晶片卡123到附近的派發機台13,以派發機台13的讀取模組132來讀取此會員晶片卡123,派發機台13讀取會員晶片卡123後得到商品兌換憑證C1,並將商品兌換憑證C1傳輸到雲端伺服器11,由雲端伺服器11依據商品兌換憑證C1向Carrefour會員平台請求身分驗證,以此Carrefour會員平台完成用戶端的身分驗證。上述僅為一實施例說明,並不以此為限,可依用戶端需求設計而以不同驗證方式完成步驟S400至步驟S430。 Next, the client can hold the member chip card 123 to a nearby distribution machine 13, and use the reading module 132 of the distribution machine 13 to read the member chip card 123, and the distribution machine 13 reads the membership chip card 123 to obtain Commodity exchange voucher C1, and transmit the commodity exchange voucher C1 to the cloud server 11, and the cloud server 11 requests identity verification from the Carrefour member platform according to the commodity exchange certificate C1, so that the Carrefour member platform completes the identity verification of the client. The above is only an illustration of an embodiment, and it is not limited thereto. Steps S400 to S430 can be completed in different verification methods according to user requirements.

接著,在步驟S110中,當會員平台12查驗用戶端的會員資料120正確,以及確認商品兌換憑證C1未被核銷過後,會員平台12會將商品兌換憑證C1進行核銷,且會員平台12會發出一核銷憑證C2回傳到雲端伺服器11。雲端伺服器11收到核銷憑證C2後,由雲端伺服器11向派發機台13確認進行商品體驗交易。 Next, in step S110, when the member platform 12 checks that the member information 120 on the user terminal is correct and confirms that the commodity exchange voucher C1 has not been written off, the member platform 12 will cancel the commodity exchange voucher C1, and the member platform 12 will issue a A verification certificate C2 is returned to the cloud server 11 . After the cloud server 11 receives the verification certificate C2, the cloud server 11 confirms to the distribution machine 13 that the commodity experience transaction is performed.

派發機台13可依據核銷憑證C2的內容而可選擇的提供對應體驗商品或是列印商品兌換劵給用戶端。此外,若派發機台13內的體驗商品已全部發送完畢,派發機台13可進一步列印商品兌換劵給用戶端,讓用戶端持商品兌換劵到實體店家兌換體驗商品,或是持商品兌換劵到附近的派發機台13掃描其商品兌換劵上的商品兌換憑證C1,令用戶端取得體驗商品試用。 The distribution machine 13 can optionally provide corresponding experience products or print product exchange coupons to the user terminal according to the content of the verification certificate C2. In addition, if all the experience products in the distribution machine 13 have been delivered, the distribution machine 13 can further print the product exchange coupons to the user terminal, so that the user can exchange the product exchange coupons to the physical store for experience products, or exchange the products with the products. Coupon to the nearby distribution machine 13 to scan the commodity exchange voucher C1 on the commodity exchange voucher, so that the user can obtain a trial product trial.

接著,在步驟S120中,派發機台13發出體驗商品或列印商 品兌換劵後,雲端伺服器11可將這些商品體驗交易數據D1傳送到營銷平台14。在本發明中,營銷平台14的功能係包括但不侷限於用戶端管理、再次商品行銷廣告及營運管理功能,並可選擇的蒐集用戶端的會員資料120或體驗使用商品之資訊,以進行各種商品體驗交易數據D1之整合、記錄、發送、管理及分析,進而得到行銷分析數據D2,使得營銷平台14可依據行銷分析數據D2投放對應的相關商品行銷廣告AD到會員平台12展示,用戶端亦可透過電子裝置20的應用程式連接會員平台12,進而在電子裝置20的應用程式觀看相關的商品行銷廣告AD,使得實體商品體驗及虛擬行銷廣告之營運得以互相串聯。 Next, in step S120, the distribution machine 13 sends out experience products or print dealers After the product redemption coupons are issued, the cloud server 11 can transmit the product experience transaction data D1 to the marketing platform 14 . In the present invention, the functions of the marketing platform 14 include but are not limited to user terminal management, re-marketing advertisements and operation management functions, and can optionally collect user terminal member information 120 or information on product experience and use to carry out various product sales. Experience the integration, recording, sending, management and analysis of the transaction data D1, and then obtain the marketing analysis data D2, so that the marketing platform 14 can place the corresponding relevant commodity marketing advertisement AD to the member platform 12 for display according to the marketing analysis data D2, and the user terminal can also The member platform 12 is connected through the application program of the electronic device 20, and then the relevant product marketing advertisement AD is viewed on the application program of the electronic device 20, so that the operation of the physical product experience and the virtual marketing advertisement can be connected in series.

最後,在步驟S130中,營銷平台14更進一步地將行銷分析數據D2傳輸到會員平台12,會員平台12依據行銷分析數據D2向用戶端發出行銷活動事件PE1。在本發明中,會員平台12可發起行銷活動事件PE1到用戶端的電子裝置20的應用程式顯示,此行銷活動事件PE1係包括但不侷限於商品體驗的問卷調查、商品優惠資訊、商品開箱文、粉絲團邀請、商品團購等事件行銷之圖、文、影音等訊息(又稱為即時通訊訊息)。當用戶端回應此行銷活動事件PE1後,即可令會員平台12的商品體驗店家得到精準的商品體驗調查及忠實用戶端。 Finally, in step S130 , the marketing platform 14 further transmits the marketing analysis data D2 to the member platform 12 , and the member platform 12 sends a marketing activity event PE1 to the client according to the marketing analysis data D2 . In the present invention, the membership platform 12 can initiate a marketing activity event PE1 to be displayed on the application program of the electronic device 20 at the user end. The marketing activity event PE1 includes but is not limited to questionnaire survey on product experience, product discount information, and product unpacking text. Images, texts, videos and other messages (also known as instant messaging messages) for event marketing such as fan group invitations and product group purchases. When the user terminal responds to the marketing activity event PE1, the product experience stores on the member platform 12 can obtain accurate product experience surveys and loyal user terminals.

需注意的是,用戶端回應會員平台12的行銷活動事件PE1後,可再次由會員平台12取得其他的商品兌換憑證C1,再次進行步驟S100至S130,以此在派發機台領取其他體驗商品。 It should be noted that after the user end responds to the marketing activity event PE1 of the member platform 12, the member platform 12 can obtain other product exchange vouchers C1 again, and perform steps S100 to S130 again, so as to receive other experience products at the distribution machine.

在本發明之一實施例的步驟S120及步驟S130中,營銷平台14可以是數據管理平台141(DMP),但不以此為限。雲端伺服器11先將所傳 輸的這些商品體驗交易數據D1去識別化(匿名制),此商品體驗交易數據D1大致包括體驗商品的資訊、去個資的會員資料或用戶端回應推播事件PE2的內容,令數據管理平台141可篩選出相關度較高的用戶端,以此精準的投放對應的商品行銷廣告AD到這些用戶端的會員平台12進行展示。舉例來說,用戶端以電子裝置20加入Facebook社群平台(會員平台)的特定店家粉絲團,並領取體驗商品後,營銷平台14會投放相關的商品行銷廣告AD到用戶端的Facebook社群平台展示,同時,Facebook社群平台的特定店家向已體驗商品的用戶端發出行銷活動事件PE1,例如行銷活動事件PE1可以是體驗商品的問卷調查,讓已體驗商品的用戶端回應相關問卷調查,令Facebook社群平台的特定店家可精準掌握體驗商品的優缺點及體驗用戶端的喜好度。上述僅為一實施例說明,並不以此為限,可依營銷平14台的種類及行銷活動事件PE1的設計而以不同行銷方式完成步驟S120及步驟S130。 In step S120 and step S130 of an embodiment of the present invention, the marketing platform 14 may be a data management platform 141 (DMP), but not limited thereto. The cloud server 11 first transmits the The lost product experience transaction data D1 is de-identified (anonymized). This product experience transaction data D1 roughly includes the information of the product to be experienced, the member information without personal data, or the content of the client’s response to the push event PE2, so that the data management platform 141 can filter out the highly relevant client terminals, so as to accurately deliver the corresponding product marketing advertisement AD to the membership platform 12 of these client terminals for display. For example, after the client joins the fan group of a specific store on the Facebook social platform (membership platform) with the electronic device 20, and receives the experience products, the marketing platform 14 will deliver relevant product marketing advertisements AD to the Facebook social platform of the client for display. , at the same time, specific stores on the Facebook community platform send marketing event PE1 to users who have experienced products. The specific stores on the social platform can accurately grasp the advantages and disadvantages of the experience products and the preferences of the experience users. The above is only an illustration of an embodiment and is not limited thereto. Steps S120 and S130 can be completed in different marketing ways according to the type of the marketing platform 14 and the design of the marketing event PE1.

在本發明之另一實施例的步驟S120及步驟S130中,營銷平台可以是客戶資料平台142(CDP),但不以此為限。雲端伺服器11傳輸這些商品體驗交易數據D1傳輸到客戶資料平台142,此商品體驗交易數據D1大致包括體驗商品的資訊、用戶端的會員資料或用戶端回應推播事件PE2的內容,例如用戶端的性別、年齡、職業、喜好商品、消費模式、消費商品價格區間或問卷調查等,但不以此為限。客戶資料平台142分析這些商品體驗交易數據D1得到行銷分析數據D2後,再將可用的行銷分析數據D2串接會員平台進行商品行銷廣告AD之投放,據此可針對不同族群的目標用戶端提供類似或合適的商品行銷廣告AD,並藉由會員平台12發起行銷活 動事件PE1到目標用戶端的電子裝置20的應用程式顯示,會員平台12更能準確的提供目標用戶端的商品需求廣告,有利於市場分析及再次商品行銷廣告的開發拓展。 In step S120 and step S130 of another embodiment of the present invention, the marketing platform may be a customer data platform 142 (CDP), but not limited thereto. The cloud server 11 transmits the product experience transaction data D1 to the customer information platform 142. The product experience transaction data D1 roughly includes the information of the product to be experienced, the member information of the user end, or the content of the user end response to the push event PE2, such as the gender of the user end , age, occupation, preferred products, consumption patterns, price range of consumer goods or questionnaires, etc., but not limited to this. After the customer information platform 142 analyzes the product experience transaction data D1 to obtain the marketing analysis data D2, the available marketing analysis data D2 is then connected to the member platform to place product marketing advertisements AD, so as to provide similar information to target users of different ethnic groups. or a suitable product marketing advertisement AD, and initiate a marketing activity through the membership platform 12 Moving the event PE1 to the application program of the target user's electronic device 20 shows that the membership platform 12 can more accurately provide the product demand advertisement of the target user, which is beneficial to market analysis and the development and expansion of product marketing advertisements.

在本發明之又一實施例的步驟S120及步驟S130中,營銷平台可以是顧客關係管理平台143(CRM),但不以此為限。雲端伺服器11傳輸這些商品體驗交易數據D1傳輸到顧客關係管理平台143,此商品體驗交易數據D1大致包括體驗商品的資訊、用戶端的會員資料120或用戶端回應推播事件PE2的內容,例如商品體驗的活動分析、用戶端的性別、年齡、職業、喜好商品、消費模式、消費商品價格區間或問卷調查等,但不以此為限。顧客關係管理平台143分析這些商品體驗交易數據D1得到行銷分析數據D2後,再將行銷分析數據D2串接會員平台進行商品行銷廣告AD之投放,亦可藉由會員平台發起行銷活動事件PE1到目標用戶端的電子裝置20的應用程式顯示,會員平台12更能準確的提供目標用戶端的商品需求廣告。 In step S120 and step S130 of another embodiment of the present invention, the marketing platform may be a customer relationship management platform 143 (CRM), but not limited thereto. The cloud server 11 transmits the product experience transaction data D1 to the customer relationship management platform 143. The product experience transaction data D1 generally includes information about the product to be experienced, member information 120 of the user terminal, or the content of the user terminal response to the push event PE2, such as product Activity analysis of experience, user's gender, age, occupation, favorite products, consumption patterns, price range of consumer products or questionnaire surveys, etc., but not limited thereto. The customer relationship management platform 143 analyzes the product experience transaction data D1 to obtain the marketing analysis data D2, and then connects the marketing analysis data D2 to the member platform to place product marketing advertisement AD, and can also initiate a marketing activity event PE1 to the target through the member platform The application program of the electronic device 20 at the user end shows that the member platform 12 can more accurately provide advertisements for commodity demands of the target user end.

雖然本發明以前述之較佳實施例揭露如上,然其並非用以限定本發明,任何熟習相像技藝者,在不脫離本發明之精神和範圍內,當可作些許之更動與潤飾,因此本發明之專利保護範圍須視本說明書所附之申請專利範圍所界定者為準。 Although the present invention is disclosed above with the aforementioned preferred embodiments, it is not intended to limit the present invention. Any person familiar with the similar art can make some changes and modifications without departing from the spirit and scope of the present invention. Therefore, this The scope of patent protection for inventions shall be defined in the scope of patent application attached to this specification.

10:商品體驗行銷系統 10: Commodity experience marketing system

11:雲端伺服器 11: Cloud server

12:會員平台 12:Membership platform

120:會員資料 120: Member information

121:會員帳號 121:Member account

122:身分辨識資料 122: Identification information

13:派發機台 13: Distribution machine

131:觸控屏幕 131:Touch screen

132:讀取模組 132: Read module

14:營銷平台 14: Marketing platform

141:數據管理平台 141:Data management platform

142:客戶資料平台 142: Customer data platform

143:顧客關係管理平台 143:Customer relationship management platform

20:電子裝置 20: Electronic device

30:網際網路 30: Internet

C1:商品兌換憑證 C1: Commodity Exchange Voucher

C2:核銷憑證 C2: Verification certificate

Claims (10)

一種商品體驗行銷系統,用以提供至少一商品予一用戶進行商品體驗行銷,包括: A product experience marketing system for providing at least one product to a user for product experience marketing, including: 一雲端伺服器; a cloud server; 一會員平台,連結該雲端伺服器,用以供該用戶註冊一會員資料; A member platform, connected to the cloud server, for the user to register a member information; 一派發機台,連結該雲端伺服器,用以供該用戶選取欲體驗的該商品;以及 A distribution machine, connected to the cloud server, for the user to select the commodity to experience; and 一營銷平台,連結該雲端伺服器,用以投放一商品行銷廣告到該會員平台展示; A marketing platform, connected to the cloud server, to deliver a product marketing advertisement to the member platform for display; 其中,該用戶登入該派發機台選取欲體驗的該商品,該派發機台向該雲端伺服器發起商品體驗交易,該雲端伺服器向該會員平台請求身分驗證,該會員平台驗證該用戶之該會員資料後回傳給該雲端伺服器,該雲端伺服器向該派發機台確認商品體驗交易,該派發機台提供對應的該商品給該用戶使用,令該雲端伺服器得到該派發機台的多個商品體驗交易數據,並將該些商品體驗交易數據傳送到該營銷平台,該營銷平台分析該些商品體驗交易數據得到至少一行銷分析數據,該營銷平台依據該行銷分析數據投放對應的該商品行銷廣告到該會員平台展示,該營銷平台將該行銷分析數據傳輸到該會員平台,該會員平台依據該行銷分析數據向該用戶發出一行銷活動事件。 Wherein, the user logs in the distribution machine to select the product to be experienced, the distribution machine initiates a product experience transaction to the cloud server, the cloud server requests identity verification from the member platform, and the member platform verifies the user's After the membership information is sent back to the cloud server, the cloud server confirms the product experience transaction with the distribution machine, and the distribution machine provides the corresponding product for the user to use, so that the cloud server can obtain the distribution machine's Multiple product experience transaction data, and transmit the product experience transaction data to the marketing platform, the marketing platform analyzes the product experience transaction data to obtain at least one line of marketing analysis data, and the marketing platform releases the corresponding marketing analysis data based on the marketing analysis data Commodity marketing advertisements are displayed on the member platform, and the marketing platform transmits the marketing analysis data to the member platform, and the member platform sends a marketing activity event to the user based on the marketing analysis data. 如請求項1所述之商品體驗行銷系統,其中該會員平台可為一社群平台、一電商平台、一電子憑證平台或一封閉式會員平台,該用戶可透過一電子裝置連線到該會員平台,並以該用戶的一身分辨識資料註冊該會 員資料。 The product experience marketing system as described in claim 1, wherein the membership platform can be a social networking platform, an e-commerce platform, an electronic certificate platform or a closed membership platform, and the user can connect to the membership platform through an electronic device. member platform, and register the club with the user's identification information member information. 如請求項1所述之商品體驗行銷系統,其中該派發機台具有一觸控屏幕及一讀取模組,該觸控屏幕用以提供該用戶選擇所需體驗商品的資訊,並可顯示體驗該商品的外觀廣告,該讀取模組用以讀取該用戶的一商品兌換憑證。 The commodity experience marketing system as described in Claim 1, wherein the distribution machine has a touch screen and a reading module, and the touch screen is used to provide the user with information for selecting the product to experience and display the experience The appearance advertisement of the commodity, the reading module is used to read a commodity exchange certificate of the user. 如請求項1所述之商品體驗行銷系統,其中該營銷平台可為一數據管理平台(Data Management Platform;DMP)、一客戶資料平台(Customer Data Platform;CDP)或一顧客關係管理平台(Customer Relationship Management;CRM),該營銷平台對該些商品體驗交易數據進行記錄、統計、分析及評估,針對各該商品的領取及使用資訊進行判斷及評估,提供對應的該商品行銷廣告及該行銷活動事件給該用戶參考。 The product experience marketing system as described in claim 1, wherein the marketing platform can be a data management platform (Data Management Platform; DMP), a customer data platform (Customer Data Platform; CDP) or a customer relationship management platform (Customer Relationship Management; CRM), the marketing platform records, counts, analyzes and evaluates the product experience transaction data, judges and evaluates the receipt and use information of each product, and provides corresponding product marketing advertisements and marketing events Give this user a reference. 一種商品體驗行銷方法,用以提供至少一商品予一用戶進行商品體驗行銷,包括以下步驟: A product experience marketing method for providing at least one product to a user for product experience marketing, comprising the following steps: 該用戶登入一派發機台選取欲體驗的該商品,該派發機台向一雲端伺服器發起商品體驗交易,該雲端伺服器向一會員平台請求一會員資料驗證; The user logs in to a distribution machine to select the product to be experienced, and the distribution machine initiates a product experience transaction to a cloud server, and the cloud server requests a membership information verification from a membership platform; 該會員平台驗證該會員資料後回傳給該雲端伺服器,該雲端伺服器向該派發機台確認商品體驗交易,該派發機台提供對應的該商品給該用戶使用; The member platform verifies the member information and sends it back to the cloud server, and the cloud server confirms the product experience transaction with the distribution machine, and the distribution machine provides the corresponding product for the user to use; 該雲端伺服器得到該派發機台的多個商品體驗交易數據,並將該些商品體驗交易數據傳送到一營銷平台,該營銷平台分析該些商品體驗交易數據得到至少一行銷分析數據,該營銷平台依據該行銷分析數 據投放對應的一商品行銷廣告到該會員平台展示;以及 The cloud server obtains a plurality of commodity experience transaction data of the distribution machine, and transmits the commodity experience transaction data to a marketing platform, and the marketing platform analyzes the commodity experience transaction data to obtain at least one line of marketing analysis data, the marketing According to the marketing analysis data, the platform According to put a corresponding commodity marketing advertisement to display on the member platform; and 該營銷平台將該行銷分析數據傳輸到該會員平台,該會員平台依據該行銷分析數據向該用戶發出一行銷活動事件。 The marketing platform transmits the marketing analysis data to the member platform, and the member platform sends a marketing activity event to the user based on the marketing analysis data. 如請求項5所述之商品體驗行銷方法,其中該用戶登入該派發機台選取欲體驗的該商品的步驟中,更包括有以下步驟: The commodity experience marketing method as described in claim item 5, wherein the step of the user logging into the distribution machine and selecting the commodity to experience further includes the following steps: 該派發機台依據該商品提供對應的一商品兌換憑證,該雲端伺服器依據該商品兌換憑證向該會員平台請求該會員資料驗證; The distribution machine provides a corresponding product exchange certificate according to the product, and the cloud server requests the member information verification from the member platform according to the product exchange certificate; 該用戶以一電子裝置讀取該商品兌換憑證,以此連線到該會員平台;以及 The user reads the commodity redemption voucher with an electronic device, thereby connecting to the membership platform; and 該會員平台發起一推播事件,當該用戶回應該推播事件後,該會員平台依據該推播事件進行該用戶的該會員資料驗證。 The member platform initiates a push event, and after the user responds to the push event, the member platform verifies the member information of the user according to the push event. 如請求項5所述之商品體驗行銷方法,其中該用戶登入該派發機台選取欲體驗的該商品的步驟中,更包括有以下步驟: The commodity experience marketing method as described in claim item 5, wherein the step of the user logging into the distribution machine and selecting the commodity to experience further includes the following steps: 該用戶以該會員平台取得一商品兌換憑證; The user obtains a commodity exchange voucher through the membership platform; 該派發機台讀取該用戶出示的該商品兌換憑證,該雲端伺服器依據該商品兌換憑證向對應的該會員平台請求該會員資料驗證;以及 The distribution machine reads the product redemption certificate presented by the user, and the cloud server requests the corresponding member platform to verify the member information according to the product redemption certificate; and 該會員平台依據該商品兌換憑證進行該用戶的該會員資料驗證。 The member platform verifies the member information of the user according to the commodity exchange certificate. 如請求項5所述之商品體驗行銷方法,其中該用戶登入該派發機台選取欲體驗的該商品的步驟中,更包括有以下步驟: The product experience marketing method as described in Claim 5, wherein the step of the user logging into the distribution machine and selecting the product to be experienced further includes the following steps: 該用戶在該會員平台註冊並取得一會員晶片卡; The user registers on the membership platform and obtains a membership chip card; 該派發機台讀取該用戶出示的該會員晶片卡後得到一商品兌換憑證,該雲端伺服器依據該商品兌換憑證向該會員平台請求該會員資料 驗證;以及 The distribution machine reads the membership chip card presented by the user and obtains a commodity exchange voucher, and the cloud server requests the membership information from the membership platform according to the commodity exchange voucher verification; and 該會員平台依據該商品兌換憑證進行該用戶的該會員資料驗證。 The member platform verifies the member information of the user according to the commodity exchange certificate. 如請求項5所述之商品體驗行銷方法,其中該會員平台驗證該會員資料後回傳給該雲端伺服器的步驟中,更包括有以下步驟: The product experience marketing method described in claim 5, wherein the member platform further includes the following steps in the step of verifying the member information and sending it back to the cloud server: 確認一商品兌換憑證未被核銷過後,該會員平台將該商品兌換憑證進行核銷,且該會員平台發出一核銷憑證回傳到該雲端伺服器,該雲端伺服器收到該核銷憑證後,由該雲端伺服器向該派發機台確認進行商品體驗交易;以及 After confirming that a product exchange certificate has not been verified, the member platform will cancel the product exchange certificate, and the member platform will send a verification certificate back to the cloud server, and the cloud server will receive the verification certificate Afterwards, the cloud server confirms to the distribution machine to conduct commodity experience transactions; and 該派發機台依據該核銷憑證的內容而可選擇的提供對應體驗的該商品或是列印該商品的兌換劵給該用戶。 According to the content of the verification voucher, the distribution machine can optionally provide the product corresponding to the experience or print the exchange coupon of the product to the user. 如請求項5所述之商品體驗行銷方法,其中該會員平台依據該行銷分析數據向該用戶發出該行銷活動事件的步驟中,更包括有以下步驟: The product experience marketing method as described in claim item 5, wherein the step of sending the marketing activity event to the user based on the marketing analysis data by the member platform further includes the following steps: 當該用戶回應該行銷活動事件後,該會員平台可依據該行銷活動事件提供對應的一商品兌換憑證予該用戶。 After the user responds to the marketing event, the membership platform can provide a corresponding commodity exchange voucher to the user according to the marketing event.
TW110122456A 2021-06-18 2021-06-18 Product experience marketing system broadcasting a piece of product marketing advertisement on the membership platform based on the marketing analysis data TW202301228A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
TW110122456A TW202301228A (en) 2021-06-18 2021-06-18 Product experience marketing system broadcasting a piece of product marketing advertisement on the membership platform based on the marketing analysis data

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
TW110122456A TW202301228A (en) 2021-06-18 2021-06-18 Product experience marketing system broadcasting a piece of product marketing advertisement on the membership platform based on the marketing analysis data

Publications (1)

Publication Number Publication Date
TW202301228A true TW202301228A (en) 2023-01-01

Family

ID=86658136

Family Applications (1)

Application Number Title Priority Date Filing Date
TW110122456A TW202301228A (en) 2021-06-18 2021-06-18 Product experience marketing system broadcasting a piece of product marketing advertisement on the membership platform based on the marketing analysis data

Country Status (1)

Country Link
TW (1) TW202301228A (en)

Similar Documents

Publication Publication Date Title
US9760896B2 (en) Acquiring customer insight in a retail environment
JP2021106026A (en) Method and system for generating coded medium
US20130103578A1 (en) Enhanced customer interaction channel systems and methods
WO2017084526A1 (en) Article distribution method and apparatus
CN102509231A (en) Information processing system and method for realizing referral commission real-time transaction through mobile terminals embedded with auction software clients
US10949897B2 (en) System and method for receiving promotional sample product
US20120089446A1 (en) Publishing Commercial Information in a Social Network
JP5124042B1 (en) Net mall system with support functions for those who wish to purchase products
US11830034B2 (en) Method and apparatus for providing electronic communications
WO2018047982A1 (en) Payment method and payment system utilizing code information
TW201140479A (en) Advertisement analysis device and advertisement server
CN106251169A (en) Electronic coupon system and the monitoring of the advertisement method of this system for monitoring of the advertisement
TW201342283A (en) A consolidated merchant programs system
KR101765415B1 (en) Method and device for providing connection and revenue sharing between seller and selling agent
KR20150081386A (en) Store management and marketing management system
KR20130028216A (en) Search system of postscripts of purchased items and method thereof
KR20100054301A (en) System and method for providing consumer satisfaction information with member shop
KR20130015041A (en) Method and system for providing commerce service
KR102300466B1 (en) System for selling product using SNS and method thereof
KR20070044413A (en) Electronic commerce system and electronic commerce method by using cost for watching advertisement and chatting
KR20120116643A (en) Agent server prividing on-line and off line sns information
US20220351241A1 (en) Method, apparatus, and computer program product for facilitating the activation of promotions using short codes
CN202433966U (en) Information processing system for realizing recommendation commission instant transaction through embedding mobile terminal of purchase software client
TW201222447A (en) Integrated method and system for redeeming bonus point
KR100975724B1 (en) Server for providing realtime marketing service