TW202221572A - Facial recognition system and method for visitor reception and guidance including a customer reception server, an image capturing device, and a display device - Google Patents

Facial recognition system and method for visitor reception and guidance including a customer reception server, an image capturing device, and a display device Download PDF

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TW202221572A
TW202221572A TW109141588A TW109141588A TW202221572A TW 202221572 A TW202221572 A TW 202221572A TW 109141588 A TW109141588 A TW 109141588A TW 109141588 A TW109141588 A TW 109141588A TW 202221572 A TW202221572 A TW 202221572A
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visitor
server
data
employee
identification data
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TW109141588A
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TWI750922B (en
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游德榮
李明訓
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台灣松下電器股份有限公司
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Abstract

A facial recognition system for visitor reception and guidance includes a visitor reception server, an image capturing device, and a display device. The image capturing device transmits images of a person to be recognized to the visitor reception server. When the visitor reception server recognizes the images of the person to be recognized match one of the facial image templates of a visitor or visitors according to received images of the person to be recognized and the facial image templates of the visitor or visitors stored in a database server, the visitor reception server retrieves the corresponding visitor identification information from the database server according to the facial image template of the visitor which the images of the person to be recognized match, and retrieves the corresponding visitor history information according to the retrieved visitor identification information, so as to generate a visitor reception information according to the retrieved visitor history information and a staff service database.

Description

用於會客導引的人臉辨識系統及方法Facial recognition system and method for meeting guests

本發明是有關於一種人臉辨識系統,特別是指一種用於會客導引的人臉辨識系統。The present invention relates to a face recognition system, in particular to a face recognition system for meeting and guiding guests.

目前在進入辦公大樓時,訪客通常都會需要到設置在辦公大樓一樓的服務台登記訪客資料庫,並詢問服務台之服務人員受訪者的辦公位置,由服務人員告知該受訪者的辦公位置(例如B棟12樓)後,再前往該辦公位置與該受訪者會面。At present, when entering the office building, visitors usually need to register the visitor database at the service desk located on the first floor of the office building, and ask the service staff of the service desk for the respondent's office location, and the service staff will inform the respondent of the respondent's office. After the location (such as the 12th floor of Building B), go to the office location to meet the interviewee.

然而,上述登記訪客資料庫及詢問服務人員的方式,在同一時間內訪客數量多時,可能會有效率不佳的問題。However, the above-mentioned method of registering the visitor database and asking the service staff may have problems of inefficiency when the number of visitors is large at the same time.

因此,本發明的目的,即在提供一種用於會客導引的人臉辨識系統,其能夠解決存在於先前技術中之至少一問題。Therefore, the purpose of the present invention is to provide a face recognition system for meeting and guiding guests, which can solve at least one problem existing in the prior art.

於是,本發明所提供之用於會客導引的人臉辨識系統包含一資料庫伺服器、電連接該資料庫伺服器的一會客伺服器、電連接該會客伺服器的一影像拍攝裝置,及電連接該會客伺服器的一顯示裝置。Therefore, the face recognition system for guest guidance provided by the present invention includes a database server, a guest server electrically connected to the database server, and an image capture device electrically connected to the guest server device, and a display device electrically connected to the guest server.

該資料庫伺服器存有一訪客資料庫及一員工勤務資料庫,該訪客資料庫包含一個或多個訪客識別資料、分別對應該或該等訪客識別資料的一個或多個訪客臉部影像模板,及分別對應該或該等訪客識別資料的一個或多個會客歷史資料,該員工勤務資料庫包含一個或多個員工識別資料、分別對應該或該等員工識別資料的一個或多個辦公位置,及分別對應該或該等員工識別資料的一個或多個聯絡資料,該會客歷史資料包含一個或多個對應之該訪客識別資料對應之訪客曾經拜訪過的一個或多個員工對應之一個或多個員工識別資料。該影像拍攝裝置拍攝一訪客,以產生一待辨識人物影像,並傳送該待辨識人物影像給該會客伺服器。The database server stores a visitor database and a staff service database, the visitor database includes one or more visitor identification data, and one or more visitor face image templates corresponding to the or the visitor identification data, respectively, and one or more visitor history data corresponding to the or such visitor identification data, the employee service database includes one or more employee identification data, one or more office locations respectively corresponding to the or such employee identification data , and one or more contact information respectively corresponding to the employee identification information or the employee identification information, and the visitor history data includes one or more corresponding one or more employees who have been visited by the visitor corresponding to the visitor identification information. or multiple employee identifiers. The image capturing device captures a visitor to generate an image of a person to be identified, and transmits the image of the person to be identified to the guest server.

該會客伺服器根據接收到的該待辨識人物影像及該資料庫伺服器儲存的該或該等訪客臉部影像模板,辨識該待辨識人物影像符合該或該等訪客臉部影像模板其中一者時,該會客伺服器根據該待辨識人物影像符合之該訪客臉部影像模板,從該資料庫伺服器中找出對應之該訪客識別資料,並根據找出的該訪客識別資料,從該資料庫伺服器中找出對應之該會客歷史資料,以根據找出的該會客歷史資料及該員工勤務資料庫產生一會客導引資料,並傳送該會客導引資料給該顯示裝置,供該顯示裝置顯示該會客導引資料,其中該會客導引資料包含該會客歷史資料所包含的該或該等員工識別資料,及該或該等員工識別資料分別對應之該或該等辦公位置。The guest server recognizes that the to-be-identified person image conforms to one of the or the visitor's facial image templates according to the received image of the person to be recognized and the face image template of the visitor stored in the database server. When it is the same, the visitor server finds out the corresponding visitor identification data from the database server according to the visitor face image template that the image of the person to be identified conforms to, and according to the visitor identification data found, from the Find the corresponding visitor history data in the database server, generate a visitor guide data according to the found visitor history data and the staff service database, and transmit the visitor guide data to the A display device, for the display device to display the visitor guidance data, wherein the visitor guidance data includes the employee identification data or the employee identification data contained in the visitor history data, and the employee identification data or the employee identification data respectively correspond to the office or offices.

在一些實施態樣中,該會客伺服器所產生的該會客導引資料還包含該會客歷史資料所包含的該或該等員工識別資料分別對應之該或該等聯絡資料。In some implementation aspects, the visitor guide data generated by the visitor server further includes the contact information corresponding to the or the employee identification data included in the visitor history data.

在一些實施態樣中,該員工勤務資料庫還包含分別對應該或該等員工識別資料的一個或多個出勤狀態資料;該會客伺服器所產生的該會客導引資料還包含該會客歷史資料所包含的該或該等員工識別資料分別對應之該或該等出勤狀態資料。In some implementation aspects, the employee attendance database further includes one or more attendance status data corresponding to the employee identification data or the employee identification data respectively; the guest guide data generated by the guest server also includes the meeting The attendance status data corresponding to the employee identification data or the employee identification data contained in the customer history data.

在一些實施態樣中,所述用於會客導引的人臉辨識系統還包含電連接該會客伺服器的一員工端電子裝置;該員工端電子裝置傳送包含該或該等訪客識別資料其中作為一謝絕會面訪客資料的一者及該或該等員工識別資料其中一者的一謝絕會面通知給該會客伺服器;該會客伺服器在產生該會客導引資料前,判斷找出的該訪客識別資料與該謝絕會面通知所包含的該謝絕會面訪客資料相符時,該會客伺服器產生的該會客導引資料所包含的對應該其中一員工識別資料的該出勤狀態指示出該員工識別資料對應之員工當前不便會客。In some implementations, the face recognition system for guiding guests further includes a staff-side electronic device that is electrically connected to the guest-hosting server; the staff-side electronic device transmits information including the or the visitor identification data Among them, a refusal to meet as one of the refusal to meet the visitor information and the one of the employee identification data or the employee identification information is notified to the visitor server; When the visitor identification information output is consistent with the interview refusal visitor information included in the interview refusal notice, the attendance status indication corresponding to one of the employee identification information included in the visitor guidance information generated by the visitor server The employee corresponding to the employee identification information is currently unavailable.

在一些實施態樣中,所述用於人臉辦識的會客導引裝置還包含電連接該會客伺服器的一管理端電子裝置;該管理端電子裝置傳送對應找出的該訪客識別資料且包含該或該等員工識別資料其中一作為一待新增員工識別資料的一者的一會客歷史更新請求給該會客伺服器;該會客伺服器根據該會客歷史更新請求,於該會客歷史更新請求所對應的找出的該訪客識別資料對應之該會客歷史資料新增該待新增員工識別資料。In some implementation aspects, the visitor guide device for face recognition further includes a management-side electronic device electrically connected to the visitor server; the management-side electronic device transmits the correspondingly found visitor identification information and include one of the employee identification data or the employee identification data as one of the employee identification data to be added, a guest history update request is sent to the guest server; the guest server is based on the guest history update request, Adding the to-be-added employee identification data to the visitor history data corresponding to the visitor identification data found corresponding to the visitor history update request.

本發明的另一目的在於,提供一種用於會客導引的人臉辨識方法,藉由一用於會客導引的人臉辨識系統執行,該用於會客導引的人臉辨識系統包含一會客伺服器及電連接該會客伺服器的一影像拍攝裝置。Another object of the present invention is to provide a face recognition method for guest guidance, executed by a face recognition system for guest guidance, the face recognition system for guest guidance It includes a client server and an image capturing device electrically connected to the client server.

該用於會客導引的人臉辨識方法包含:(A)該會客伺服器建立一訪客資料庫及一員工勤務資料庫,該訪客資料庫包含一個或多個訪客識別資料、分別對應該或該等訪客識別資料的一個或多個訪客臉部影像模板,及分別對應該或該等訪客識別資料的一個或多個會客歷史資料,該員工勤務資料庫包含一個或多個員工識別資料、分別對應該或該等員工識別資料的一個或多個辦公位置、分別對應該或該等員工識別資料的一個或多個聯絡資料,及分別對應該或該等員工識別資料的一個或多個出勤狀態資料,該會客歷史資料包含一個或多個對應之該訪客識別資料對應之訪客曾經拜訪過的一個或多個員工對應之一個或多個員工識別資料;(B)該影像拍攝裝置拍攝一訪客以產生一待辨識人物影像;(C)該會客伺服器根據接收到的該待辨識人物影像及該資料庫伺服器儲存的該或該等訪客臉部影像模板,辨識該待辨識人物影像是否符合該或該等訪客臉部影像模板其中之一;(D)當該會客伺服器辨識出該待辨識人物影像符合該或該等訪客臉部影像其中之一,該會客伺服器根據該待辨識人物影像符合之該訪客臉部影像模板,從該資料庫伺服器中找出對應之該訪客識別資料;及(E)該會客伺服器根據找出的該訪客識別資料,找出對應之該會客歷史資料及該員工勤務資料庫,以根據找出的該會客歷史資料及該員工勤務資料庫產生一會客導引資料,並傳送該會客導引資料給一顯示裝置,供該顯示裝置顯示該會客導引資料,其中該會客導引資料包含該會客歷史資料所包含的該或該等員工識別資料,以及對應每一員工識別資料之該辦公位置、該聯絡資料,及該出勤狀態資料其中至少一者。The face recognition method for visitor guidance includes: (A) the visitor server establishes a visitor database and a staff service database, and the visitor database includes one or more visitor identification data corresponding to Or one or more visitor face image templates of such visitor identification data, and one or more visitor history data corresponding to the or such visitor identification data, respectively, the employee service database includes one or more employee identification data , one or more office locations, respectively, corresponding to the or such employee identification information, one or more contact details, respectively, corresponding to the or such employee identification information, and one or more respectively corresponding to the or such employee identification information Attendance status data, the visitor history data includes one or more employee identification data corresponding to one or more employees who have been visited by the visitor corresponding to the visitor identification data; (B) captured by the image capture device a visitor to generate an image of a person to be recognized; (C) the visitor server recognizes the person to be recognized according to the received image of the person to be recognized and the or the visitor face image templates stored in the database server Whether the image conforms to one of the or these visitor face image templates; (D) when the guest server recognizes that the to-be-identified person image conforms to one of the or these visitor face images, the guest server Find out the corresponding visitor identification data from the database server according to the visitor face image template that the to-be-identified person image matches; and (E) the visitor server finds out the visitor identification data according to the found visitor identification data. The corresponding visitor history data and the staff service database are generated, and a visitor guide data is generated according to the found visitor history data and the staff service database, and the visitor guidance data is sent to a display A device for the display device to display the visitor guide data, wherein the visitor guide data includes the employee identification data or the employee identification data contained in the guest history data, and the office location, At least one of the contact information and the attendance status information.

本發明的功效在於:本發明之用於會客導引的人臉辨識系統藉由該會客伺服器在判斷出該待辨識人物影像符合其中一訪客臉部影像模板時,從該資料庫伺服器中找出該其中一訪客臉部影像模板對應之該會客歷史資料,並根據該會客歷史資料及該員工勤務資料庫產生該會客導引資料,並使該顯示裝置顯示該會客導引資料,供該訪客能藉由查看該顯示裝置得知曾拜訪過的對象的辦公位置、聯絡資料及出勤狀態資料。The effect of the present invention is as follows: in the face recognition system for guest guidance of the present invention, when the guest server determines that the image of the person to be recognized conforms to one of the visitor face image templates, the server will serve the server from the database. Find the visitor history data corresponding to one of the visitor face image templates in the device, and generate the visitor guide data according to the visitor history data and the staff service database, and make the display device display the visitor Guidance data for the visitor to know the office location, contact data and attendance status data of the object he has visited by viewing the display device.

在本發明被詳細描述之前,應當注意在以下的說明內容中,類似的元件是以相同的編號來表示。Before the present invention is described in detail, it should be noted that in the following description, similar elements are designated by the same reference numerals.

參閱圖1,本發明之用於會客導引的人臉辨識系統的一實施例,包含一資料庫伺服器10、電連接該資料庫伺服器10以存取該資料庫伺服器10的一會客伺服器20、電連接該會客伺服器20的一影像拍攝裝置30、電連接該會客伺服器20的一顯示裝置40、電連接該會客伺服器20的一員工端電子裝置50,及電連接該會客伺服器20的一管理端電子裝置60。Referring to FIG. 1 , an embodiment of the face recognition system for customer guide according to the present invention includes a database server 10 , a database server 10 that is electrically connected to the database server 10 to access the database server 10 The reception server 20 , an image capturing device 30 electrically connected to the reception server 20 , a display device 40 electrically connected to the reception server 20 , and a staff electronic device 50 electrically connected to the reception server 20 , and a management-side electronic device 60 electrically connected to the guest server 20 .

於此實施例中,該影像拍攝裝置30例如為一監視器,並適用於裝設在例如為辦公大樓的入口(圖未示),並拍攝進入該入口的訪客,以產生一待辨識人物影像,並傳送該待辨識人物影像給該會客伺服器20。該顯示裝置40例如為一液晶顯示器,並適於放置在該入口處。In this embodiment, the image capturing device 30 is, for example, a monitor, and is suitable for being installed at, for example, an entrance of an office building (not shown), and photographing visitors entering the entrance to generate an image of a person to be identified , and transmit the image of the person to be identified to the guest server 20 . The display device 40 is, for example, a liquid crystal display, and is suitable to be placed at the entrance.

該員工端電子裝置50與該管理端電子裝置60皆例如為一個人電腦,更進一步地說,該管理端電子裝置60適於放置於該入口處,供門禁人員操作,而該員工端電子裝置50放置於員工的辦公室供員工使用。須注意的是,在其他實施態樣中,該員工端電子裝置50與該管理端電子裝置60可以是同一台電腦,並且,一般員工及門禁人員在操作時,分別以不同的使用者帳號登入,以區別一般員工及門禁人員的操作權限。Both the employee electronic device 50 and the management electronic device 60 are, for example, a personal computer. More specifically, the management electronic device 60 is suitable for being placed at the entrance for access control personnel to operate, and the employee electronic device 50 Placed in the employee's office for employee use. It should be noted that in other implementations, the electronic device 50 on the employee side and the electronic device 60 on the management end can be the same computer, and the general employees and the access control personnel log in with different user accounts respectively during operation. , to distinguish the operation authority of general employees and access control personnel.

於此實施例中,該資料庫伺服器10存有一訪客資料庫及一員工勤務資料庫。該員工勤務資料庫包含一個或多個員工識別資料、分別對應該或該等員工識別資料的一個或多個辦公位置、分別對應該或該等員工識別資料的一個或多個聯絡資料,及分別對應該或該等員工識別資料的一個或多個出勤狀態資料。每一員工識別資料包含例如但不限於對應之員工的名字及員工編號、每一辦公位置例如為對應之員工所處的樓層、每一聯絡資料例如為對應之員工的電話分機,而每一出勤狀態資料例如為指示對應之員工當前於辦公室中或是出差中。In this embodiment, the database server 10 stores a visitor database and a staff service database. The employee service database includes one or more employee identification information, one or more office locations respectively corresponding to the or such employee identification information, one or more contact information respectively corresponding to the or such employee identification information, and One or more attendance status data corresponding to the employee identification data or data. Each employee identification data includes, for example, but not limited to, the name and employee number of the corresponding employee, each office location, such as the floor where the corresponding employee is located, each contact information, such as the telephone extension of the corresponding employee, and each attendance. The status data, for example, indicates that the corresponding employee is currently in the office or on a business trip.

該訪客資料庫包含一個或多個訪客識別資料、分別對應該或該等訪客識別資料的一個或多個訪客臉部影像模板,及分別對應該或該等訪客識別資料的一個或多個會客歷史資料。The visitor database includes one or more visitor identification data, one or more visitor face image templates respectively corresponding to the or the visitor identification data, and one or more visiting guests respectively corresponding to the or the visitor identification data Historical data.

更明確地說,訪客在首次進入該辦公大樓以拜訪其中的員工前,需先使用終端電子裝置(例如智慧型手機、平板電腦、個人電腦等)傳送包含該訪客本人的一照片及該識別資料(包含例如但不限於為該訪客的名字)的一會客請求給該會客伺服器20。該會客伺服器20在接收到該會客請求後,便分析該照片以產生對應該識別資料的該訪客臉部影像模板。More specifically, before the visitor enters the office building for the first time to visit the employees therein, he needs to use terminal electronic devices (such as smart phones, tablet computers, personal computers, etc.) to transmit a photo containing the visitor himself and the identification information A guest request (including, for example, but not limited to, the visitor's name) is sent to the guest server 20 . After receiving the guest request, the guest server 20 analyzes the photo to generate a face image template of the guest corresponding to the identification data.

此外,該會客伺服器20會將該訪客曾經拜訪過的員工的員工識別資料包含於對應該訪客識別資料的該會客歷史資料,換言之,該會客歷史資料包含一個或多個對應之該訪客識別資料對應之訪客曾經拜訪過的一個或多個員工對應之一個或多個員工識別資料。In addition, the guest server 20 will include the employee identification data of the employee who has visited the visitor in the guest history data corresponding to the visitor identification data. In other words, the guest history data includes one or more One or more employee identification data corresponding to one or more employees that the visitor has visited.

該會客伺服器20便藉由上述方式來建立該訪客資料庫。須注意的是,在其他實施態樣中,可以是由其他電腦裝置來建立該訪客資料庫,並將建立好的訪客資料庫存入該資料庫伺服器10,並非一定要由該會客伺服器20建立該訪客資料庫。The guest server 20 establishes the guest database in the above-mentioned manner. It should be noted that, in other implementations, the visitor database may be created by other computer devices, and the created visitor database is stored in the database server 10, not necessarily by the visitor server 20 Create the visitor database.

參閱圖1及圖2,以下說明當一訪客進入該入口時,該用於會客導引的人臉辨識系統如何執行一會客導引程序,該會客導引程序包含步驟S21~S24。Referring to FIG. 1 and FIG. 2 , when a visitor enters the entrance, how the face recognition system for guest guidance executes a guest guidance program includes steps S21 - S24 .

首先,參閱步驟S21,當該訪客進入該入口時,該影像拍攝裝置30拍攝到該訪客,產生並傳送該待辨識人物影像給該會客伺服器20。First, referring to step S21 , when the visitor enters the entrance, the image capturing device 30 captures the visitor, and generates and transmits the image of the person to be identified to the meeting server 20 .

接著,於步驟S22中,該會客伺服器20接收到該待辨識人物影像後,根據接收到的該待辨識人物影像及該資料庫伺服器10儲存的該或該等訪客臉部影像模板,辨識該待辨識人物影像是否符合該或該等訪客臉部影像模板其中一者,若是,便接著執行步驟S23,若否,則結束此程序。Next, in step S22, after the reception server 20 receives the to-be-identified person image, according to the received to-be-identified person image and the or these visitor face image templates stored in the database server 10, Identify whether the to-be-identified person image conforms to one of the or the visitor face image templates;

在該待辨識人物影像符合該或該等訪客臉部影像模板其中一者時,該會客伺服器20執行步驟S23,根據該待辨識人物影像符合之該訪客臉部影像模板,從該資料庫伺服器10中找出對應之該訪客識別資料,並根據找出的該訪客識別資料,從該資料庫伺服器10中找出對應之該會客歷史資料,以根據找出的該會客歷史資料及該員工勤務資料庫產生一會客導引資料,該會客導引資料包含該會客歷史資料所包含的該或該等員工識別資料、該或該等員工識別資料分別對應之該或該等辦公位置、該或該等員工識別資料分別對應之該或該等聯絡資料,及該或該等員工識別資料分別對應之該或該等出勤狀態資料。When the to-be-identified person image conforms to one of the or the visitor face image templates, the guest server 20 executes step S23, according to the visitor's face image template that the to-be-identified person image conforms to, from the database Find the corresponding visitor identification data in the server 10, and find out the corresponding visitor history data from the database server 10 according to the found visitor identification data, so as to find out the visitor history according to the found visitor history The information and the employee service database generate a visitor guide data, which includes the employee identification information or the employee identification information contained in the visit history data, and the or the employee identification information corresponding to the or the employee identification information respectively. The office location, the contact information or the contact information corresponding to the employee identification information or the employee identification information, and the attendance status information corresponding to the employee identification information or the employee identification information.

接著,該會客伺服器20在產生出該會客導引資料後,執行步驟S24,將該會客導引資料傳送給該顯示裝置40,供該顯示裝置40顯示該會客導引資料,如此一來,該訪客便能夠透過檢視該會客導引資料得知先期拜訪過的員工的辦公位置、聯絡資料及出勤狀態資料。Next, after the guest server 20 generates the guest guide data, step S24 is executed to transmit the guest guide data to the display device 40 for the display device 40 to display the guest guide data, In this way, the visitor can know the office location, contact information and attendance status information of the previously visited employee by viewing the visitor guide data.

除此之外,該員工端電子裝置50能傳送包含該或該等訪客識別資料其中作為一謝絕會面訪客資料的一者及該或該等員工識別資料其中一者的一謝絕會面通知給該會客伺服器20,更明確地說,員工在被拜訪過後,能藉由該員工端電子裝置50傳送包含自身的該員工識別資料及該謝絕會面訪客資料的該謝絕會面通知給該會客伺服器20,以將該謝絕會面訪客資料有關的訪客設定為謝絕會面的訪客。In addition, the employee-side electronic device 50 can transmit a no-meeting notice including one of the or the visitor identification information as a no-meeting visitor information and one of the or the employee identification information to the meeting The guest server 20, more specifically, after the employee has been visited, the employee-side electronic device 50 can use the employee-side electronic device 50 to transmit the refusal to meet the notice including the employee's identification information and the refusal to meet the visitor information to the guest server. 20, in order to set the visitor who refuses to meet the visitor data as the visitor who refuses to meet.

而該會客伺服器20在上述步驟S23中,並在產生該會客導引資料之前,該會客伺服器20判斷當前找出的該訪客識別資料是否與謝絕會面通知所包含的該謝絕會面訪客資料是否相符,以產生一判斷結果。In the above step S23, and before generating the visitor guide data, the guest server 20 determines whether the currently found visitor identification information corresponds to the interview refusal included in the interview refusal notice Whether the visitor data is consistent or not, in order to generate a judgment result.

當該判斷結果指示出找出的該訪客識別資料與該謝絕會面通知所包含的該謝絕會面訪客資料不相符,該會客伺服器20接著根據找出的該會客歷史資料及該員工勤務資料庫產生該會客導引資料。When the judgment result indicates that the identified visitor identification information does not match the interview declined visitor information contained in the interview refusal notice, the client server 20 then follows the identified client history data and the employee service data The library generates the visitor guide data.

當該判斷結果指示出找出的該訪客識別資料與該謝絕會面通知所包含的該謝絕會面訪客資料相符,該會客伺服器20接著根據找出的該會客歷史資料及該員工勤務資料庫產生該會客導引資料,並使該會客導引資料所包含的對應該其中一員工識別資料的該出勤狀態資料指示出該員工識別資料對應之員工當前不便會客,換言之,若員工將該訪客設定為謝絕會面的訪客,則當該訪客進入該大樓的路口時,該會客伺服器20所產生的該會客導引資料中,對應該員工的該出勤狀態資料指示出該員工當前不便會客。When the judgment result indicates that the identified visitor identification information is consistent with the interview declined visitor information included in the interview refusal notice, the client server 20 then follows the identified client history data and the employee service database Generate the visitor guidance data, and make the attendance status data included in the visitor guidance data corresponding to one of the employee identification data indicate that the employee corresponding to the employee identification data is currently unavailable. In other words, if the employee will The visitor is set as a visitor who refuses to meet, then when the visitor enters the intersection of the building, in the visitor guidance data generated by the visitor server 20, the attendance status data corresponding to the employee indicates that the employee is currently Not a guest.

參閱圖1及圖3,以下說明本實施例執行之一會客歷史更新程序,該會客歷史更新程序包含步驟S31~步驟S32。Referring to FIG. 1 and FIG. 3 , the following describes a guest history update program executed by the present embodiment, and the guest history update program includes steps S31 to S32 .

當該訪客進入該入口,並於檢視該顯示裝置40所顯示的該會客導引資料時,並未找到當前所欲拜訪的對象,也就是該訪客先前並未拜訪過該對象,此時就必須由門禁人員告知該訪客相關於該對象的辦公位置等資訊,並且,參閱步驟S31,該門禁人員藉由該管理端電子裝置60傳送對應找出的該訪客識別資料且包含該或該等員工識別資料其中一作為一待新增員工識別資料的一者的一會客歷史更新請求給該會客伺服器20,接著執行步驟S32。When the visitor enters the entrance and checks the visitor guide information displayed on the display device 40, he does not find the object he wants to visit, that is, the visitor has not visited the object before. The access control personnel must inform the visitor about the office location of the object and other information, and, referring to step S31, the access control personnel transmits the corresponding identified visitor identification information and includes the or these employees through the electronic device 60 of the management terminal. One of the identification data as one of the identification data of the employee to be added is a guest history update request to the guest server 20, and then step S32 is executed.

於步驟S32中,該會客伺服器20根據該會客歷史更新請求,於該會客歷史更新請求所對應的找出的該訪客識別資料對應之該會客歷史資料新增該待新增員工識別資料。如此一來,該訪客在下一次拜訪時,便能夠在該會客導引資料中看到該待新增員工識別資料相關的辦公位置、聯絡資料,及出勤狀態資料。In step S32, the guest server 20 adds the to-be-added employee to the guest history data corresponding to the visitor identification data found corresponding to the guest history update request according to the guest history update request identifying information. In this way, during the next visit, the visitor can see the office location, contact information, and attendance status information related to the identification information of the employee to be added in the visitor guide information.

綜上所述,本發明之用於會客導引的人臉辨識系統藉由該會客伺服器20在判斷出該待辨識人物影像符合其中一訪客臉部影像模板時,從該資料庫伺服器10中找出該其中一訪客臉部影像模板對應之該會客歷史資料,並根據該會客歷史資料及該員工勤務資料庫產生該會客導引資料,並使該顯示裝置40顯示該會客導引資料,供該訪客能藉由查看該顯示裝置40得知曾拜訪過的對象的辦公位置、聯絡資料及出勤狀態資料,故確實能達成本發明的目的。To sum up, in the face recognition system for guest guidance according to the present invention, when the guest server 20 determines that the to-be-identified person image conforms to one of the visitor face image templates, the server 20 will serve the server from the database. Find the visitor history data corresponding to one of the visitor face image templates in the device 10, and generate the visitor guide data according to the visitor history data and the staff service database, and make the display device 40 display the visitor guide data. The visitor guide data allows the visitor to know the office location, contact information and attendance status information of the object he has visited by viewing the display device 40 , so the purpose of the present invention can be achieved indeed.

惟以上所述者,僅為本發明的實施例而已,當不能以此限定本發明實施的範圍,凡是依本發明申請專利範圍及專利說明書內容所作的簡單的等效變化與修飾,皆仍屬本發明專利涵蓋的範圍內。However, the above are only examples of the present invention, and should not limit the scope of implementation of the present invention. Any simple equivalent changes and modifications made according to the scope of the patent application of the present invention and the contents of the patent specification are still included in the scope of the present invention. within the scope of the invention patent.

10:資料庫伺服器 20:會客伺服器 30:影像拍攝裝置 40:顯示裝置 50:員工端電子裝置 60:管理端電子裝置 S21~S24:步驟 S31、S32:步驟 10: Database server 20: Guest server 30: Video shooting device 40: Display device 50: Employee electronic device 60: Management end electronic device S21~S24: Steps S31, S32: Steps

本發明的其他的特徵及功效,將於參照圖式的實施方式中清楚地呈現,其中: 圖1是一方塊圖,說明本發明之用於會客導引的人臉辨識系統的一實施例的硬體連結關係; 圖2是該實施例執行之一會客導引程序的一流程圖;及 圖3是該實施例執行之一會客歷史更新程序的一流程圖。 Other features and effects of the present invention will be clearly presented in the embodiments with reference to the drawings, wherein: FIG. 1 is a block diagram illustrating the hardware connection relationship of an embodiment of the face recognition system for meeting and guiding according to the present invention; Fig. 2 is a flow chart of a guest guide program executed by the embodiment; and FIG. 3 is a flow chart of a guest history update procedure executed by the embodiment.

10:資料庫伺服器 10: Database server

20:會客伺服器 20: Guest server

30:影像拍攝裝置 30: Video shooting device

40:顯示裝置 40: Display device

50:員工端電子裝置 50: Employee electronic device

60:管理端電子裝置 60: Management end electronic device

Claims (8)

一種用於會客導引的人臉辨識系統,包含: 一資料庫伺服器,存有一訪客資料庫及一員工勤務資料庫,該訪客資料庫包含一個或多個訪客識別資料、分別對應該或該等訪客識別資料的一個或多個訪客臉部影像模板,及分別對應該或該等訪客識別資料的一個或多個會客歷史資料,該員工勤務資料庫包含一個或多個員工識別資料、分別對應該或該等員工識別資料的一個或多個辦公位置,及分別對應該或該等員工識別資料的一個或多個聯絡資料,該會客歷史資料包含一個或多個對應之該訪客識別資料對應之訪客曾經拜訪過的一個或多個員工對應之一個或多個員工識別資料; 一會客伺服器,電連接該資料庫伺服器,以存取該資料庫伺服器; 一影像拍攝裝置,電連接該會客伺服器並拍攝一訪客,以產生一待辨識人物影像並傳送該待辨識人物影像給該會客伺服器;及 一顯示裝置,電連接該會客伺服器; 其中,該會客伺服器根據接收到的該待辨識人物影像及該資料庫伺服器儲存的該或該等訪客臉部影像模板,辨識該待辨識人物影像符合該或該等訪客臉部影像模板其中一者時,該會客伺服器根據該待辨識人物影像符合之該訪客臉部影像模板,從該資料庫伺服器中找出對應之該訪客識別資料,並根據找出的該訪客識別資料,從該資料庫伺服器中找出對應之該會客歷史資料,以根據找出的該會客歷史資料及該員工勤務資料庫產生一會客導引資料,並傳送該會客導引資料給該顯示裝置,供該顯示裝置顯示該會客導引資料,其中該會客導引資料包含該會客歷史資料所包含的該或該等員工識別資料,及該或該等員工識別資料分別對應之該或該等辦公位置。 A face recognition system for meeting and guiding guests, comprising: a database server, storing a visitor database and a staff service database, the visitor database including one or more visitor identification data, one or more visitor face image templates corresponding to the or the visitor identification data respectively , and one or more visitor history data corresponding to the or such visitor identification data, the employee service database includes one or more employee identification data, one or more office data corresponding to the or such employee identification data location, and one or more contact details corresponding to the employee identification information or the employee identification information, the visitor history data includes one or more employees corresponding to the visitor identification information corresponding to one or more employees that the visitor has visited. one or more employee identification data; A client server is electrically connected to the database server to access the database server; an image capturing device electrically connected to the guest server and photographing a visitor, so as to generate an image of the person to be identified and transmit the image of the person to be identified to the guest server; and a display device electrically connected to the guest server; Wherein, the guest server recognizes that the to-be-identified person image conforms to the or the visitor's facial image template according to the received image of the person to be recognized and the face image template of the visitor stored in the database server. In one of these cases, the visitor server finds out the corresponding visitor identification data from the database server according to the visitor face image template that the to-be-identified person image matches, and according to the found visitor identification data , find out the corresponding visitor history data from the database server, generate a visitor guide data according to the found visitor history data and the staff service database, and transmit the visitor guide data To the display device for the display device to display the visitor guidance data, wherein the visitor guidance data includes the employee identification data or the employee identification data included in the visitor history data, and the employee identification data or the employee identification data respectively the corresponding office location(s). 如請求項1所述的用於會客導引的人臉辨識系統,其中,該會客伺服器所產生的該會客導引資料還包含該會客歷史資料所包含的該或該等員工識別資料分別對應之該或該等聯絡資料。The face recognition system for visitor guidance as described in claim 1, wherein the visitor guidance data generated by the visitor reception server also includes the or the employees included in the visitor history data The identification information corresponds to the contact information or contact information respectively. 如請求項1所述的用於會客導引的人臉辨識系統,其中,該員工勤務資料庫還包含分別對應該或該等員工識別資料的一個或多個出勤狀態資料; 該會客伺服器所產生的該會客導引資料還包含該會客歷史資料所包含的該或該等員工識別資料分別對應之該或該等出勤狀態資料。 The face recognition system for customer reception and guidance according to claim 1, wherein the employee attendance database further includes one or more attendance status data corresponding to the or the employee identification data respectively; The visitor guide data generated by the visitor server also includes the attendance status data corresponding to the or the employee identification data included in the visitor history data. 如請求項3所述的用於會客導引的人臉辨識系統,還包含電連接該會客伺服器的一員工端電子裝置; 該員工端電子裝置傳送包含該或該等訪客識別資料其中作為一謝絕會面訪客資料的一者及該或該等員工識別資料其中一者的一謝絕會面通知給該會客伺服器; 該會客伺服器在產生該會客導引資料前,判斷找出的該訪客識別資料與該謝絕會面通知所包含的該謝絕會面訪客資料相符時,該會客伺服器產生的該會客導引資料所包含的對應該其中一員工識別資料的該出勤狀態資料指示出該員工識別資料對應之員工當前不便會客。 The face recognition system for meeting guests as described in claim 3, further comprising an employee-side electronic device electrically connected to the meeting server; the employee-side electronic device transmits a no-meeting notice including one of the or those visitor identification data as a no-meeting visitor data and one of the or such employee identification data to the meeting server; Before generating the visitor guide data, the visitor server determines that the visitor identification information found is consistent with the interview refusal visitor information contained in the interview refusal notice, the visitor guide generated by the visitor server will The attendance status data corresponding to one of the employee identification data included in the reference data indicates that the employee corresponding to the employee identification data is currently unavailable. 如請求項1所述的用於會客導引的人臉辨識系統,還包含電連接該會客伺服器的一管理端電子裝置; 該管理端電子裝置傳送對應找出的該訪客識別資料且包含該或該等員工識別資料其中一作為一待新增員工識別資料的一者的一會客歷史更新請求給該會客伺服器; 該會客伺服器根據該會客歷史更新請求,於該會客歷史更新請求所對應的找出的該訪客識別資料對應之該會客歷史資料新增該待新增員工識別資料。 The face recognition system for guiding a guest according to claim 1, further comprising a management-side electronic device electrically connected to the guest server; The management-side electronic device transmits a visitor history update request to the visitor server corresponding to the found visitor identification data and including one of the or the employee identification data as one of the employee identification data to be added; According to the visitor history update request, the visitor server adds the to-be-added employee identification data to the visitor history data corresponding to the visitor identification data found corresponding to the visitor history update request. 一種用於會客導引的人臉辨識方法,藉由一用於會客導引的人臉辨識系統執行,該用於會客導引的人臉辨識系統包含一會客伺服器及電連接該會客伺服器的一影像拍攝裝置,該用於會客導引的人臉辨識方法包含: (A)該會客伺服器建立一訪客資料庫及一員工勤務資料庫,該訪客資料庫包含一個或多個訪客識別資料、分別對應該或該等訪客識別資料的一個或多個訪客臉部影像模板,及分別對應該或該等訪客識別資料的一個或多個會客歷史資料,該員工勤務資料庫包含一個或多個員工識別資料、分別對應該或該等員工識別資料的一個或多個辦公位置、分別對應該或該等員工識別資料的一個或多個聯絡資料,及分別對應該或該等員工識別資料的一個或多個出勤狀態資料,該會客歷史資料包含一個或多個對應之該訪客識別資料對應之訪客曾經拜訪過的一個或多個員工對應之一個或多個員工識別資料; (B)該影像拍攝裝置拍攝一訪客以產生一待辨識人物影像; (C)該會客伺服器根據接收到的該待辨識人物影像及該資料庫伺服器儲存的該或該等訪客臉部影像模板,辨識該待辨識人物影像是否符合該或該等訪客臉部影像模板其中之一; (D)當該會客伺服器辨識出該待辨識人物影像符合該或該等訪客臉部影像其中之一,該會客伺服器根據該待辨識人物影像符合之該訪客臉部影像模板,從該資料庫伺服器中找出對應之該訪客識別資料;及 (E)該會客伺服器根據找出的該訪客識別資料,找出對應之該會客歷史資料及該員工勤務資料庫,以根據找出的該會客歷史資料及該員工勤務資料庫產生一會客導引資料,並傳送該會客導引資料給一顯示裝置,供該顯示裝置顯示該會客導引資料,其中該會客導引資料包含該會客歷史資料所包含的該或該等員工識別資料,以及對應每一員工識別資料之該辦公位置、該聯絡資料,及該出勤狀態資料其中至少一者。 A face recognition method for meeting and guiding guests, which is performed by a face recognition system for meeting and guiding guests, the face recognition system for guiding guests comprises a meeting server and an electrical connection An image capturing device of the guest server, the face recognition method for guest guide includes: (A) The visitor server establishes a visitor database and a staff service database, the visitor database includes one or more visitor identification data, one or more visitor faces corresponding to the or the visitor identification data respectively Image templates, and one or more visitor history data corresponding to the or such visitor identification data, respectively, the employee service database includes one or more employee identification data, one or more employee identification data corresponding to the or such employee identification data. one office location, one or more contact information corresponding to the or such employee identification information, and one or more attendance status information corresponding to the corresponding or such employee identification information, and the visitor history data includes one or more One or more employee identification data corresponding to one or more employees who have been visited by the visitor corresponding to the visitor identification data; (B) the image capturing device captures a visitor to generate an image of a person to be identified; (C) According to the received image of the person to be recognized and the image template of the face of the visitor stored in the database server, the guest server identifies whether the image of the person to be recognized matches the face of the person or the visitor One of the image templates; (D) When the guest server recognizes that the image of the person to be recognized corresponds to one of the face images of the visitor, the guest server selects the template from the face image template of the visitor according to the image of the person to be recognized. find the corresponding visitor identification information in the database server; and (E) According to the visitor identification information found, the visitor server finds out the corresponding visitor history data and the employee service database, and generates the corresponding visitor history data and the employee service database based on the discovered visitor history data and the employee service database. a visitor guide data, and transmit the visitor guide data to a display device for the display device to display the visitor guide data, wherein the visitor guide data includes the or The employee identification information, and at least one of the office location, the contact information, and the attendance status information corresponding to each employee identification information. 如請求項6所述的用於會客導引的人臉辨識方法,該用於會客導引的人臉辨識系統還包含電連接該會客伺服器的一員工端電子裝置,該用於會客導引的人臉辨識方法還包含: (F)該員工端電子裝置傳送包含該或該等訪客識別資料其中作為一謝絕會面訪客資料的一者及該或該等員工識別資料其中一者的一謝絕會面通知給該會客伺服器; (G)該會客伺服器判斷找出的該訪客識別資料與該謝絕會面通知所包含的該謝絕會面訪客資料是否相符,以產生一判斷結果; (H)當該判斷結果指示出找出的該訪客識別資料與該謝絕會面通知所包含的該謝絕會面訪客資料不相符,該會客伺服器執行步驟(E);及 (I)當該判斷結果指示出找出的該訪客識別資料與該謝絕會面通知所包含的該謝絕會面訪客資料相符,該會客伺服器執行步驟(E),並使該會客導引資料所包含的對應該其中一員工識別資料的該出勤狀態資料指示出該員工識別資料對應之員工當前不便會客。 As described in claim 6, the face recognition method for guest guidance, the face recognition system for guest guidance further comprises a staff-side electronic device electrically connected to the guest server, which is used for The face recognition method of the guest guide also includes: (F) the employee-side electronic device transmits a no-meeting notice containing the or such visitor identification information as one of the declined-to-meet visitor information and one of the or such employee identification information to the meeting server; (G) The guest server determines whether the identified visitor identification information is consistent with the interview declined visitor information contained in the interview declined notice, so as to generate a determination result; (H) when the judgment result indicates that the identified visitor identification information does not match the interview declined visitor information contained in the interview declined notice, the client server performs step (E); and (I) When the judgment result indicates that the identified visitor identification information is consistent with the interview refusal visitor information contained in the interview refusal notice, the visitor server executes step (E) and makes the visitor guide information The included attendance status data corresponding to one of the employee identification data indicates that the employee corresponding to the employee identification data is currently unavailable. 如請求項7所述的用於會客導引的人臉辨識方法,該用於會客導引的人臉辨識系統還包含電連接該會客伺服器的一管理端電子裝置,該用於會客導引的人臉辨識方法還包含: (J)該管理端電子裝置傳送對應找出的該訪客識別資料且包含該或該等員工識別資料其中一作為一待新增員工識別資料的一者的一會客歷史更新請求給該會客伺服器;及 (K)該會客伺服器根據該會客歷史更新請求,於該會客歷史更新請求所對應的找出的該訪客識別資料對應之該會客歷史資料新增該待新增員工識別資料。 As described in claim 7, the face recognition method for guest guidance, the face recognition system for guest guidance further comprises a management end electronic device electrically connected to the guest server, which is used for The face recognition method of the guest guide also includes: (J) The management terminal electronic device transmits a visitor history update request corresponding to the found visitor identification data and including one of the or these employee identification data as one of the employee identification data to be added to the visitor server; and (K) According to the visitor history update request, the visitor server adds the to-be-added employee identification data to the visitor history data corresponding to the visitor identification data found corresponding to the visitor history update request.
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