JP2017182294A - Information processing device, information processing method and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an information processing device, processing method and program that efficiently implement checking of an attendance/absence state during a working hour of telework.SOLUTION: A telework management system is configured to: detect an attendance or absence of a teleworker on the basis of a photographed picture; calculate an attendance time zone of the teleworker and an absence time zone thereof on the basis of detected information; further calculate an on-duty time zone of the teleworker and an off-duty time zone thereof on the basis of a declaration from the teleworker; and, when it is determined that the absence exceeds a prescribed hour during an on-duty time or the attendance exceeds a prescribed hour during an off-duty time on the basis of the calculated time zone, request an input of a comment.SELECTED DRAWING: Figure 1

Description

  The present invention relates to an information processing apparatus, an information processing method, and a program.

  In recent years, interest in telework has increased in each company. Telework has issues such as preventing third-party access to confidential information and optimizing labor management, and these issues must be resolved before it can be introduced.

  Currently, in order to solve these problems, a telework management system using face authentication technology has been developed.

  By using this system, it is possible to authenticate a person from a webcam image, detect a labor situation, a security incident such as impersonation or peeping by a third party, and notify the administrator.

  Patent Document 1 discloses a mechanism for managing the work of a teleworker by capturing a display screen at a predetermined frequency so that the administrator can check the time during which the teleworker is working.

JP 2012-256329 A

During telework, lunch breaks and other times are not fixed, and you may be away from work due to housework, etc., so you may be away for a long time during working hours.
In this way, the teleworker's work situation often becomes irregular, and in order to properly manage the workforce of the teleworker, if the employee stays away for a long time or stays away for a long time outside the working hours, In this case, it is necessary to hear the cause / reason from the teleworker.

  Accordingly, an object of the present invention is to provide a mechanism capable of appropriately managing labor of a teleworker even when an irregular work situation occurs.

  The telework management system of the present invention includes a presence status detecting unit that detects whether a teleworker is present or absent based on a captured image, and a presence status detected by the presence status detection unit. Based on the above, the attendance time calculating means for calculating the time zone in which the teleworker was present and the time zone in which the teleworker was away, and the work status for accepting the selection of whether the teleworker is working or not working Based on the work status received by the work status reception means, the work time calculation means for calculating the time zone during which the teleworker is working and the time outside the work time, and the presence time calculation means. Exceeding the specified time during work based on the time zone in which the employee was present and away, and the time zone during work calculated by the working time calculation means. Judgment means for judging whether the person has been away from the office and whether the person has been away from work for more than a predetermined time, and the judgment means to determine whether the person has been away from work for more than a predetermined time during work. And requesting means for requesting input of a comment when it is determined that the user has been present outside the work for a predetermined time.

  Further, the information processing method of the present invention is an information processing method in a telework management system, and based on a photographed image, a presence status detection step of detecting whether a teleworker is present or away; and Based on the presence status detected by the presence status detection step, an attendance time calculation step of calculating a time zone in which the teleworker was present and a time zone in which the teleworker was away; and working from the teleworker Work status reception process that accepts the selection of whether or not the work is in progress, and work that calculates the time zone during which the teleworker is working and the time outside of work based on the work status received in the work status reception process A time calculation step, a time zone in which the employee was present and a time zone in which the employee was away from the time calculated in the presence time calculation step, and a work time calculated in the work time calculation step A determination step for determining whether the employee has been away from work for more than a predetermined time during work, and whether the employee has been present for more than a predetermined time outside work, and the determination step A request process for requesting input of a comment when it is determined that the employee has been away from the employee for a predetermined time during work or when the employee has been present for a predetermined time outside of work; and It is characterized by providing.

  The program of the present invention is a program that can be executed in a telework management system, and the telework management system detects whether the teleworker is present or absent based on the captured video. A seating time calculating unit that calculates a time zone in which the teleworker was present and a time zone in which the teleworker was away based on the presence status detected by the presence status detecting unit; Work status reception means for accepting selection from the teleworker as to whether he / she is working or not, and based on the work status received by the work status reception means, the time zone during which the teleworker is working and the time when he / she is not working Working time calculating means for calculating a obi, a time zone in which the employee was present and a time period in which the employee was away from the seat calculated by the attendance time calculating means; Based on the working hours calculated by the working hours calculation means, whether the employee has been away from work for more than the prescribed time during work and whether the employee has been away from work for more than the prescribed time When it is determined by the determination means and the determination means that the person has been away from work for a predetermined time during work or when it has been determined that the person has been away from work for a predetermined time, It is made to function as a request means for requesting input of a comment.

  According to the present invention, it is possible to appropriately manage labor of a teleworker even when an irregular work situation occurs.

System configuration diagram showing an example of the configuration of a telework management system Block diagram showing the hardware configuration of an information processing apparatus applicable to the management server 101, the teleworker PC 111, and the administrator PC 121 Flow chart showing the process of recording the working hours of the teleworker Flow chart showing the process of recording and managing the teleworker's presence status The flowchart which shows the processing which detects that some kind of abnormality (state which requires attention) occurred in the work situation of the teleworker Flow chart showing totalization result display processing The figure which shows an example of the display screen of the work situation of a teleworker The figure which shows an example of the display screen of the work situation of a teleworker The figure which shows the structure of the data managed by the management server 101 A figure showing an example of the work status instruction reception screen The figure which shows an example of the screen which receives the input of a comment from a teleworker The figure which shows an example of the screen which receives the input of a comment from a teleworker

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

  FIG. 1 is a system configuration diagram showing an example of the configuration of the telework management system of the present invention.

  The telework management system 100 is configured such that one or more management servers 101, one or more teleworker PCs 111, and one or more administrator PCs 121 are connected via the Internet 130.

  The management server 101 is a server that centrally manages, as telework information, information on the presence / absence status of teleworkers, information on work hours, and the like, and is constructed on the service environment network 104.

  When the teleworker PC 111 and the administrator PC 121 are connected to the management server 101 by an authentication process using an account ID and a password, and the management server 101 receives telework information from the teleworker PC 111, the management server 101 Store in the database. When there is a telework information acquisition request from the administrator PC 121, the necessary telework information is extracted from the database of the management server 101.

  The teleworker PC 111 is a terminal that receives an application (declaration) indicating whether the teleworker is working or not working from the teleworker, and detects the presence / absence status of the teleworker from a video imaged by a connected imaging device. Information indicating whether the user is working or not working and information indicating the presence / absence status of the person on the home network 110 is created by a dedicated application and is sent to the management server 101 via the router 112, the Internet 130, and the router 103. Sent.

  The administrator PC 121 is a terminal for confirming telework information, and is present on the in-house network 120. The telework information is confirmed by using a web management console (operating on a web browser), the router 122, the Internet. And the management server 101 via the router 103.

  FIG. 2 is a block diagram showing a hardware configuration of an information processing apparatus applicable to the management server 101, the teleworker PC 111, and the administrator PC 121 according to the embodiment of the present invention. Since each apparatus has the same configuration, description will be made using the same reference numerals.

  As shown in FIG. 2, the information processing apparatus includes a CPU (Central Processing Unit) 201, a ROM (Read Only Memory) 202, a RAM (Random Access Memory) 203, a storage device 204, an input controller 205, a system bus 200, and the like. An audio input controller 206, a video controller 207, a memory controller 208, and a communication I / F controller 209 are connected.

  The CPU 201 comprehensively controls each device and controller connected to the system bus 200.

  The ROM 202 or the storage device 204 is a control program executed by the CPU 201 such as a basic input / output system (BIOS) or an operating system (OS), a computer-readable program for realizing this information processing method, and various necessary programs. Holds data (including data table).

  The RAM 203 functions as a main memory, work area, and the like for the CPU 201. The CPU 201 implements various operations by loading a program or the like necessary for executing the processing from the ROM 202 or the storage device 204 to the RAM 203 and executing the loaded program.

  The input controller 205 controls input from an input device such as a keyboard / touch panel 210. The input device is not limited to this, and may be a touch panel capable of detecting a position touched by a plurality of fingers, such as a mouse or a multi-touch screen.

  Various instructions can be performed when the user presses (touches with a finger or the like) in accordance with an icon, a cursor, or a button displayed on the touch panel.

  This input device is used to input a destination for a communication destination that can be used by various communication devices.

  The voice input controller 206 controls input from the microphone 211. Voice input from the microphone 211 can be recognized.

  The video controller 207 controls display on an external output device such as the display 212. The display includes a display of a notebook computer integrated with the main body. The external output device is not limited to a display, and may be a projector, for example. Further, for devices that can be received by the touch operation described above, it is also possible to receive input from the keyboard / touch panel 210.

  Note that the video controller 207 can control a video memory (VRAM) for display control, and a part of the RAM 203 can be used as a video memory area, or a dedicated video memory can be provided separately. Is possible.

  In the present invention, the first video memory area used for display when the user normally uses the information processing apparatus and the display overlaid on the display content of the first video memory area when a predetermined screen is displayed. A second video memory area used in The number of video memory areas is not limited to two, and a plurality of video memory areas can be provided as long as the resources of the information processing apparatus permit.

  The memory controller 208 controls access to the external memory 213. The external memory is connected via an adapter to an external storage device (hard disk), flexible disk (FD), or PCMCIA card slot that stores boot programs, various applications, font data, user files, editing files, and various data. A compact flash (registered trademark) memory or the like can be used.

  The communication I / F controller 209 is connected to and communicates with an external device via the network 214, and executes communication control processing in the network. For example, communication using TCP / IP, telephone lines such as ISDN, and communication using 3G lines of mobile phones are possible.

  The storage device 204 is a medium for permanently storing information, and the form is not limited to a storage device such as a hard disk. For example, a medium such as SSD (Solid State Drive) may be used.

  It can also be used as a temporary memory area during various processes performed by the communication terminal in the present embodiment.

  Next, processing executed by the telework management system in the present embodiment will be described using the flowcharts of FIGS.

  The flowchart of FIG. 3 is a process in which the CPU 201 of the teleworker PC 111 reads and executes a predetermined control program, and is a flowchart showing a process of recording the working hours of the teleworker.

  In step S <b> 301, the CPU 201 of the teleworker PC 111 determines whether the processing in this embodiment has been completed by turning off the power of the teleworker PC 111 or ending the control program.

  When the process has been completed (step S301: TRUE), the process of this flowchart ends.

  If not completed (step S301: FALSE), the process proceeds to step S302.

  In step S302, the CPU 201 of the teleworker PC 111 accepts a selection from the teleworker as to whether he / she is working or not working. Specifically, the work status instruction acceptance screen shown in FIG. 10 is displayed on the display 212 of the PC 111 for the teleworker, and one of the buttons is selected (instructed) from the teleworker, so that it is selected whether the user is working or not working ( Instructions).

  When the on-duty button 1001 is selected by the teleworker, it is determined that work has started (changed from non-working to working).

  When the non-working button 1002 is selected by the teleworker, it is determined that the work has been completed (changed from working to non-working).

  If no button is selected, it is determined that there is no change in work status.

  In step S303, the CPU 201 of the teleworker PC 111 determines whether the work status has been changed in step S302.

  If it is changed from outside work to work (step S303: change during work), the process proceeds to step S304.

  If it is changed from working to off-working (step S303: changed to non-working), the process proceeds to step S305.

  If there is no change in work status (step S303: no change), the process proceeds to step S306.

  In step S304, the CPU 201 of the teleworker PC 111 starts recording work hours. And the start time of working time is transmitted to the management server 101 (step S308).

  In step S305, the CPU 201 of the teleworker PC 111 ends the recording of the working hours. Then, the end time of working hours is transmitted to the management server 101 (step S308).

  In step S306, the CPU 201 of the teleworker PC 111 determines whether the working state is working or not working.

  If the user is on duty (step S306: TRUE), the process proceeds to step S307.

  If it is out of work (step S306: FALSE), the process proceeds to step S309.

  In step S307, the CPU 201 of the teleworker PC 111 updates the recorded working hours.

  Through the above processing, the management server 101 transmits the date and time when the instruction indicating that the employee is working and the date and time when the instruction is received that the employee is out of work to the management server 101. It is possible to manage the time from when the instruction to the effect is received until the instruction to be out of work is received.

  Specifically, the work status of the teleworker is managed by managing the work start date and time and the work end date and time with the data configuration shown in FIG.

  In step S309, the CPU 201 of the teleworker PC 111 detects the presence state of the teleworker. Details of the processing in step S309 will be described later with reference to the flowchart of FIG.

  FIG. 4 is a flowchart showing a process in which the CPU 201 of the teleworker PC 111 reads and executes a predetermined control program, and records and manages the teleworker's presence status.

  In step S401, the CPU 201 of the teleworker PC 111 detects the face of the teleworker from the video captured by the connected imaging device and performs authentication.

  The authentication is performed by comparing the photographed face with a pre-registered face image and determining whether the similarity satisfies a predetermined criterion.

  In step S402, the CPU 201 of the teleworker PC 111 detects the current state of the teleworker from the video imaged by the connected imaging device. In the present embodiment, the current state of the teleworker is assumed to be either “present” or “excluded”.

  The state of being present means a state in which the face of the teleworker itself is detected in an image taken by a connected imaging device. Further, the state of being away from the seat means a state in which the face of the teleworker itself is not detected in the video taken by the connected imaging device.

  Whether the face is the teleworker's own face is determined by the similarity between the face image registered in advance and the photographed face. When it is determined that the person is a different person (when the similarity between the registered face image and the photographed face does not satisfy the criteria), it is determined as “spoofing” or the like (in this embodiment, the teleworker himself Is not present, so it is determined to be “seated”).

  Here, even if the teleworker's own face is not detected, there is a possibility that the face could not be detected because he / she is seated but facing sideways or down. Therefore, a determination is made in consideration of the current presence / absence status. Specifically, in the case where “the face could not be detected but the presence of the person has continued until now, and it has not been detected that the person is gone”, the face is simply not detected (side or It is determined that the user is in the seated state because the person is not facing away.

  In step S403, the CPU 201 of the teleworker PC 111 determines whether the current state of the teleworker detected in step S402 is present or away.

  If the user is present (step S403: present), the process proceeds to step S404.

  If the user is away (step S403: leave), the process proceeds to step S407.

  In step S404, the CPU 201 of the teleworker PC 111 determines whether or not the state calculated in step S402 is different from the past state (that is, whether the state has been changed from being away from the seat until now). To do.

  If it has not changed (that is, if the presence state continues) (step S404: FALSE), the process proceeds to step S405.

  When the state is changed (that is, when the absence state is changed to the presence state) (step S404: TRUE), the process proceeds to step S406.

  In step S405, the CPU 201 of the teleworker PC 111 updates the attendance time.

  In step S406, the CPU 201 of the teleworker PC 111 ends the recording of the away time and starts the recording of the presence time.

  In step S407, the CPU 201 of the teleworker PC 111 determines whether the state calculated in step S402 is different from the past state (that is, whether the state has been changed from being in the seated state until now). To do.

  If it has not changed (that is, if the away state continues) (step S407: FALSE), the process proceeds to step S408.

  When the state is changed (that is, when the seated state is changed to the away state) (step S407: TRUE), the process proceeds to step S409.

  In step S408, the CPU 201 of the teleworker PC 111 updates the away time.

  In step S409, the CPU 201 of the teleworker PC 111 ends the recording of the presence time and starts the recording of the away time.

  In step S <b> 410, the CPU 201 of the teleworker PC 111 transmits the presence time / separation time to the management server 101.

  The management server 101 manages the attendance time / separation time transmitted in step S410 using data having the configuration shown in FIG. 9B. As shown in FIG. 9B, management is performed by recording the presence state (whether present or absent) for each user, the date and time when that state was started, and the date and time when it was ended.

  In step S411, the CPU 201 of the teleworker PC 111 executes an abnormality detection process. Details of the abnormality detection processing will be described later with reference to the flowchart of FIG.

  In the present embodiment, the teleworker presence / absence state detection process (S402) has been described as being executed by the teleworker PC 111, but the process may be executed by the management server 101. Specifically, the video captured by the imaging device is transmitted to the management server 101. Upon reception of the transmitted video, the management server 101 uses the video and a pre-registered face image to indicate whether the teleworker is present. Detect absence status. The management server 101 may also be configured to record the presence / absence time.

  FIG. 5 is a flowchart showing a process in which the CPU 201 of the teleworker PC 111 reads and executes a predetermined control program, and detects a certain abnormality (a state requiring attention) in the work situation of the teleworker. .

  In step S501, the CPU 201 of the teleworker PC 111 determines whether the teleworker is working or not working. Specifically, the determination is made based on the processing in the flowchart of FIG. 3 (whether on-duty is selected or off-duration is selected on the screen shown in FIG. 10).

  If the user is on duty (step S501: TRUE), the process proceeds to step S502.

  If it is out of work (step S501: FALSE), the process proceeds to step S506.

  In step S502, the CPU 201 of the teleworker PC 111 determines whether the teleworker is present and whether the attendance time is longer than a predetermined time (a predetermined time or longer).

  If the user is present and the attendance time continues longer than the predetermined time (predetermined time or more) (step S502: TRUE), the process proceeds to step S503.

  If the user is not present, or if the attendance time has not been longer than the predetermined time (predetermined time or longer) (step S502: FALSE), the process proceeds to step S508.

  Whether the user is present or not is determined based on the result of the process in step S402 in FIG. As for the predetermined time, it is assumed that a time such as “60 minutes” is set in advance, and whether the attendance time continues for the predetermined time is determined based on the current time and the time when the attendance state starts. Judge by calculating.

  In step S503, the CPU 201 of the teleworker PC 111 notifies the teleworker that a break should be taken.

  In this way, if a teleworker who works away from the manager is notified by notifying that a break should be obtained when the user has been present for more than a predetermined time, an appropriate working environment must be maintained. Is possible.

  In step S504, the CPU 201 of the teleworker PC 111 determines whether the teleworker has entered a break. Whether or not a break has been entered is determined by the absence of a person from the seat and the non-work button 1002 being selected.

  If a break is entered (step S504: TRUE), the process proceeds to step S505.

  If the user has not taken a break (step S504: FALSE), the process shown in this flowchart is terminated.

  In step S505, the CPU 201 of the teleworker PC 111 locks the teleworker PC 111 used by the teleworker so that it cannot be used unless a password or the like is input. Thereby, it becomes possible to control so that the third party cannot use the teleworker PC 111 while the teleworker is taking a break.

  Next, a process when it is determined as FALSE in step S501 (when not working) will be described.

  In step S506, the CPU 201 of the teleworker PC 111 determines whether the teleworker is present and whether the attendance time is longer than a predetermined time (a predetermined time or longer).

  If the user is present and the attendance time continues longer than the predetermined time (predetermined time or longer) (step S506: TRUE), the process proceeds to step S507.

  If the user is not present, or if the attendance time has not been longer than the predetermined time (predetermined time or longer) (step S506: FALSE), the processing of this flowchart ends.

  Whether the user is present or not is determined based on the result of the process in step S402 in FIG. As for the predetermined time, it is assumed that a time such as “60 minutes” is set in advance, and whether the attendance time continues for the predetermined time is determined based on the current time and the time when the attendance state starts. Judge by calculating.

In step S507, the CPU 201 of the teleworker PC 111 requests the teleworker to input the reason (comment) that he / she is present for a long time despite being out of work. An example of the comment input screen is shown in FIG.
Then, the process proceeds to step S510.

  Next, processing when it is determined as FALSE in step S502 (when the user is not present or when the attendance time does not continue longer than a predetermined time) will be described.

  In step S <b> 508, the CPU 201 of the teleworker PC 111 determines whether the teleworker is away from the desk and whether the away time is longer than a predetermined time (a predetermined time or longer).

  When the user is away from the seat and the absence time continues longer than the predetermined time (a predetermined time or longer) (step S508: TRUE), the process proceeds to step S509.

  If the user is not away or if the absence time has not been longer than the predetermined time (predetermined time or longer) (step S508: FALSE), the processing of this flowchart ends.

  In step S509, the CPU 201 of the teleworker PC 111 requests the teleworker to input the reason (comment) that he / she is away from work for a long time despite working hours. An example of the comment input screen is shown in FIG.

  In step S510, the CPU 201 of the teleworker PC 111 makes a comment from the teleworker (whether it is away for a long time despite being out of work hours or a reason for being away for a long time even during work hours) ).

  In step S511, when the registration button on the screen of FIGS. 11 and 12 is pressed, the CPU 201 of the teleworker PC 111 transmits an input accepted comment to the management server 101.

  The management server 101 manages the comment transmitted from the CPU 201 of the teleworker PC 111 in step S511. As shown in FIG. 9B, the management server 101 manages comments together with the user's presence status.

  In this way, if you have been away for a long time during the time you must be present (during working hours), or if you have been present for a long time during times when you must not be present (out of work hours) If you are, you may be skipping work or you may be working overtime. Therefore, it is possible to appropriately manage the work situation of the teleworker by letting the teleworker explain why such a work situation has occurred.

  In the present embodiment, the processing shown in the flowchart of FIG. 5 has been described as being configured to be executed by the teleworker PC 111. On the other hand, as described above, when the management server 101 executes the detection of the teleworker's presence / absence status and the recording of the working hours, the processing of the steps S501, S502, S506, and S508 is performed. You may perform in.

  Next, a summary result display process executed by the administrator PC 121 and the management server 101 will be described with reference to FIG.

  Of the processes shown in the flowchart of FIG. 6, the processes in steps S601 and S611 are processes executed by the CPU 201 of the administrator PC 121, and the processes in steps S602 to S610 are executed by the management server 101 reading out and executing predetermined control programs. .

  In step S <b> 601, the CPU 201 of the administrator PC 121 receives designation of a display target teleworker and a search period from the administrator.

  For example, when three persons A, B, and C are designated as the display target teleworkers and March 7, 2016 to March 11, 2016 are designated as the search period, three persons 2016, A, B, and C are designated 2016. The work status from March 7, 2016 to March 11, 2016 is displayed.

  In step S602, the CPU 201 of the administrator PC 121 determines whether the work status search / aggregation processing for all the teleworkers specified in step S601 has been completed.

  If the search / aggregation process has been completed for all teleworkers (step S601: TRUE), the process proceeds to step S611.

  If there is a teleworker whose search / aggregation processing has not ended (step S601: FALSE), the process proceeds to step S603.

  In step S603, the CPU 201 of the administrator PC 121 designates one of the teleworkers that have not been searched and aggregated.

  In step S604, the CPU 201 of the administrator PC 121 determines whether the work status search / aggregation processing for the period specified in step S601 has been completed for the teleworkers selected in step S603.

  If it has been completed (step S604: TRUE), the process proceeds to step S602.

  If not completed (step S604: FALSE), the process proceeds to step S605.

  In step S605, the CPU 201 of the administrator's PC 121 designates a day on which no search / aggregation processing is performed during the designated period.

  In step S606, the CPU 201 of the administrator PC 121 searches for the working hours of the teleworker designated in step S603 on the day designated in step S605.

  For example, if teleworker A is designated in step S603 and March 7 is designated in step S605, the user ID is teleworker A in FIG. 9A, and either the start date / time or the end date / time is March. Search the data for 7 days.

  In step S607, the CPU 201 of the administrator PC 121 searches the teleworker's presence time / separation time specified in step S603 on the date specified in step S605.

  For example, if teleworker A is specified in step S603 and March 7 is specified in step S605, the user ID is teleworker A in FIG. 9B, and either the start date / time or the end date / time is March. Search the data for 7 days. At this time, if a comment is registered, the comment is also acquired.

  In step S608, the CPU 201 of the administrator PC 121 calculates the total working hours on the designated date from the data searched in step S606. Specifically, the time from the start date to the end date is calculated for each searched data, and the total value of all searched data is calculated. If the start date / time and the end date / time are different, the working time on the specified date is calculated from midnight to the end date / time, or from the start date / time to 12:00 pm.

  In step S609, the CPU 201 of the administrator PC 121 calculates the total seating time / total leaving time on the designated day from the seating / seating time searched in step S607. Specifically, the time from the start date to the end date is calculated for each searched data, and the total value of all searched data is calculated for each of the seated state and the away state.

  In step S610, the CPU 201 of the administrator PC 121 calculates the total seating time / total leaving time during working hours among the total seating time / total leaving time calculated in step S609.

Specifically, the total value of the times in which the start date and time and the end date and time in FIG. 9A and the start date and time in FIG. 9B overlap is calculated. The calculated value is managed by the management server 101 using the data shown in FIG.
Then, the process returns to step S604.

  When all the display target teleworkers received in step S601 have completed the search / aggregation process for the specified work period for all periods (step S602: TRUE), the process proceeds to step S611.

In step S611, the CPU 201 of the manager PC 121 displays the work status of the teleworker on the display 212 based on the data searched in steps 606 to S610 and the calculated value.
The total result display screen will be described with reference to FIG.

  FIG. 7 is an example of a screen displayed on the display 212 of the administrator PC 121.

  The screen shown in FIG. 7 shows the work status of Teleworker A from March 7 to March 11.

  In FIG. 7, a hatched area (for example, 701) indicates a time zone during working hours.

  Along with the working hours, the current time zone (area indicated by a vertical line, such as 702) is displayed. In addition, the time zone during which the user is away (area indicated in light ink color, for example, 703) is displayed alongside the working hours.

  In the example of Fig. 7, on March 7th, working hours are from 9:00 to 12:00 and from 13:00 to 17:30, once in the morning, three times in the afternoon, and between 12:00 and 13:00. Indicates that you are seated.

  In this way, the information indicating the working time zone reported by the teleworker and the information indicating the time zone where the employee was present or absent analyzed from the captured video can be displayed in a comparable manner. Since the worker can grasp the presence / absence status of the teleworker during working hours and outside working hours, appropriate labor management becomes possible.

  The numerical value shown in 703 indicates that the total working time on March 7 was 7.5 hours.

  The numerical value shown in 704 indicates the total seating time on March 7 and the seating time during working hours. March 7 is 6.5 hours. On March 10, the total seating time was 8.5 hours, and the seating time during working hours was 6.5 hours.

  By displaying the total seating time and the seating time during working hours in this way, it is possible to have been present for two hours outside working hours, and the substantial working hours (excluding working hours and Can be recognized.

  The numerical value shown in 705 indicates the total leaving time on March 7 and the leaving time during working hours. Recognize that on March 7th, the total absence time was 2 hours, and the absence time during work hours was 1 hour (ie, the employee was away from work for 1 hour). Can do.

  The reason why there is no record after 17:30 on March 7 is that it was determined to be TRUE in step S301 at 17:30.

  Reference numeral 707 denotes a comment displayed when data is registered in the comment item shown in FIG. 9B, which is the reason why the user has been away for a predetermined time or more during working hours.

  Reference numeral 708 denotes a comment displayed when data is registered in the comment item shown in FIG. 9B, which is the reason why the user is present for a predetermined time or more outside the working hours.

  In this way, by displaying the comment in the area for displaying the work status, the administrator can confirm at a glance the reason why the inappropriate work status has occurred, so that appropriate labor management is possible.

  Also, by confirming the comment contents and the presence or absence of comments, it is possible to inquire the reason for the teleworker who performed inappropriate work.

  FIG. 8 is a screen that displays the work status of the teleworker A, teleworker B, and teleworker C on the day, and is a screen that is displayed on the display 212 of the administrator PC 121.

  In the example of FIG. 8, teleworker A is currently present (801), teleworker B is currently away (802), and teleworker C is currently out of work hours (803).

  As for teleworker A, there is a time zone in which the employee has been away for a predetermined time or more during work hours, and when the reason is registered, the reason for the reason is selected by selecting the area indicating the time zone. It is displayed (804).

  In this way, by displaying the work status of a plurality of teleworkers in real time, it is possible to grasp at a glance what kind of situation each member of the same department has.

  The screen of FIG. 8 may be displayed on the display 212 of the teleworker PC 111 used by each teleworker. Each teleworker can check the work status of other teleworkers by looking at the screen in FIG. 8, so if he / she wants to contact other teleworkers, he / she is in a situation where he / she can be contacted or is away. It becomes possible to grasp whether it is a situation that cannot be contacted outside working hours. Thereby, communication between teleworkers becomes smooth and it becomes possible to aim at the efficiency of work.

  Moreover, the program in this invention is a program which makes a computer perform the process of FIGS. The program in the present invention may be a program for each process in FIGS.

  As described above, a recording medium that records a program that implements the functions of the above-described embodiments is supplied to a system or apparatus, and a computer (or CPU or MPU) of the system or apparatus stores the program stored in the recording medium. It goes without saying that the object of the present invention can also be achieved by reading and executing.

  In this case, the program itself read from the recording medium realizes the novel function of the present invention, and the recording medium recording the program constitutes the present invention.

  As a recording medium for supplying the program, for example, a flexible disk, hard disk, optical disk, magneto-optical disk, CD-ROM, CD-R, DVD-ROM, magnetic tape, nonvolatile memory card, ROM, EEPROM, silicon A disk or the like can be used.

  Further, by executing the program read by the computer, not only the functions of the above-described embodiments are realized, but also an OS (operating system) operating on the computer based on an instruction of the program is actually It goes without saying that a case where the function of the above-described embodiment is realized by performing part or all of the processing and the processing is included.

  Furthermore, after the program read from the recording medium is written to the memory provided in the function expansion board inserted into the computer or the function expansion unit connected to the computer, the function expansion board is based on the instructions of the program code. It goes without saying that the case where the CPU or the like provided in the function expansion unit performs part or all of the actual processing and the functions of the above-described embodiments are realized by the processing.

  The present invention may be applied to a system constituted by a plurality of devices or an apparatus constituted by a single device. Needless to say, the present invention can be applied to a case where the present invention is achieved by supplying a program to a system or apparatus. In this case, by reading a recording medium storing a program for achieving the present invention into the system or apparatus, the system or apparatus can enjoy the effects of the present invention.

  Furthermore, by downloading and reading a program for achieving the present invention from a server, database, etc. on a network using a communication program, the system or apparatus can enjoy the effects of the present invention. In addition, all the structures which combined each embodiment mentioned above and its modification are also included in this invention.

101 Management server 111 Teleworker PC
121 Administrator PC

Claims (5)

A presence status detecting means for detecting whether the teleworker is present or absent based on the captured video;
Based on the presence status detected by the presence status detection means, an attendance time calculating means for calculating a time zone in which the teleworker was present and a time zone in which the teleworker was away;
A work status receiving means for receiving a selection of whether the teleworker is working or not working; and
Based on the work status received by the work status reception means, working time calculating means for calculating the time zone during which the teleworker is working and the time outside the work,
Based on the time zone in which the employee was present and the time away from the time calculated by the attendance time calculation means and the time period in which the duty was calculated calculated by the work time calculation means. A determination means for determining whether the user has left the desk over time and whether the user has been away from work for a predetermined time;
Requests input of a comment when it is determined by the determination means that the employee has been away from the employee for a predetermined time during work, or when the employee has been away from work for a predetermined time. Request means;
A telework management system comprising:   Comments input in response to a request by the request means are displayed on a screen that displays the time zone in which the teleworker was present, the time zone in which the teleworker was away, and the time zone in which the teleworker was working in time series The telework management system according to claim 1, further comprising display control means for controlling. A presence status detecting means for detecting whether the teleworker is present or absent based on the captured video;
Based on the presence status detected by the presence status detection means, an attendance time calculating means for calculating a time zone in which the teleworker was present and a time zone in which the teleworker was away;
A work status receiving means for receiving a selection of whether the teleworker is working or not working; and
Based on the work status received by the work status reception means, working time calculating means for calculating the time zone during which the teleworker is working and the time outside the work,
Based on the time zone in which the employee was present and the time away from the time calculated by the attendance time calculation means and the time period in which the duty was calculated calculated by the work time calculation means. A determination means for determining whether the user has left the desk over time and whether the user has been away from work for a predetermined time;
Requests input of a comment when it is determined by the determination means that the employee has been away from the employee for a predetermined time during work, or when the employee has been away from work for a predetermined time. Request means;
An information processing apparatus comprising: An information processing method in a telework management system,
A presence detection process for detecting whether the teleworker is present or absent based on the captured video;
Based on the presence status detected by the presence status detection step, an attendance time calculation step of calculating a time zone in which the teleworker was present and a time zone in which the teleworker was away;
A work status reception step for accepting selection of whether the teleworker is working or not working; and
Based on the work status received by the work status reception step, a work time calculation step for calculating a time zone during which the teleworker is working and a time zone during which the teleworker is out of work;
Based on the time zone in which the employee was present and the time in which the employee was away calculated in the presence time calculation step and the time zone in which the employee was working calculated in the work time calculation step. A determination step of determining whether the person has left the desk over time and whether the person has been out of work for a predetermined time;
When it is determined by the determination step that the person has been away from work for a predetermined time during work or when it is determined that the person has been away from work for a predetermined time, the comment is requested to be input. The required process,
An information processing method comprising: A program executable in a telework management system,
The telework management system,
A presence status detecting means for detecting whether the teleworker is present or absent based on the captured video;
Based on the presence status detected by the presence status detection means, an attendance time calculating means for calculating a time zone in which the teleworker was present and a time zone in which the teleworker was away;
A work status receiving means for receiving a selection of whether the teleworker is working or not working; and
Based on the work status received by the work status reception means, working time calculating means for calculating the time zone during which the teleworker is working and the time outside the work,
Based on the time zone in which the employee was present and the time away from the time calculated by the attendance time calculation means and the time period in which the duty was calculated calculated by the work time calculation means. A determination means for determining whether the user has left the desk over time and whether the user has been away from work for a predetermined time;
Requests input of a comment when it is determined by the determination means that the employee has been away from the employee for a predetermined time during work, or when the employee has been away from work for a predetermined time. A program characterized by functioning as a request means.

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