TW201833854A - Work instruction system, information processing device, program, and work instruction method - Google Patents

Work instruction system, information processing device, program, and work instruction method Download PDF

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TW201833854A
TW201833854A TW106114249A TW106114249A TW201833854A TW 201833854 A TW201833854 A TW 201833854A TW 106114249 A TW106114249 A TW 106114249A TW 106114249 A TW106114249 A TW 106114249A TW 201833854 A TW201833854 A TW 201833854A
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work
job
instruction
time
items
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TW106114249A
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Chinese (zh)
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峯慎吾
小泉賢一
若土剛之
井上淳
前田慎司
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三菱電機股份有限公司
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Publication of TW201833854A publication Critical patent/TW201833854A/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Abstract

A work-instruction display processing unit (120) identifies a cumulative working time from the start of work to the present on the basis of a display history of work instructions, subtracts the identified cumulative working time from a total working time to calculate a remaining working time, sums working times for work items not yet executed to calculate a necessary working time, and in the case where the remaining working time is less than or equal to the necessary working time, identifies items to be excluded in ascending order of priority among the work items not yet executed such that the remaining working time becomes longer than the necessary working time and excludes the work items identified as items to be excluded from the work items not yet executed, whereby work instructions for the excluded work items are not displayed on a display unit (111).

Description

作業指示系統、資訊處理裝置、電腦可讀取儲存媒體、電腦程式產品及作業指示方法  Job instruction system, information processing device, computer readable storage medium, computer program product, and job instruction method  

本發明係關於作業指示系統、資訊處理裝置、電腦可讀取儲存媒體、電腦程式產品及作業指示方法,尤其是關於顯示使作業者執行作業之指示的作業指示系統、資訊處理裝置、電腦可讀取儲存媒體、電腦程式產品及作業指示方法。 The present invention relates to a work instruction system, an information processing device, a computer readable storage medium, a computer program product, and a job instruction method, and more particularly to a job instruction system, an information processing device, and a computer readable display for displaying an instruction for an operator to perform an operation. Take storage media, computer program products, and job instructions.

一直以來,作業者執行作業時,都是參考事先做好的紙本的作業程序書。近年來,由於智慧手機及平板電腦的普及,將作業程序書及報告書電子化之無紙化活動積極進行著。 All of a long time, when an operator performs a job, he or she refers to a workbook of a paper that has been prepared in advance. In recent years, due to the spread of smart phones and tablet PCs, the paperless activities of electronically operating procedures and reports have been actively carried out.

另外,為了作業最適化,提出了如下述的系統:將伺服器側產生的作業指示顯示於作業者持有的智慧手機或平板電腦,以進行作業指示。例如,專利文獻1中揭露檢查支援系統,其具備:進行檢查資訊的顯示及輸入的可攜式終端機:以及管理裝置,在其和可攜式終端機之間進行檢查資訊的收發訊以管理檢查資訊。 Further, in order to optimize the work, a system has been proposed in which an operation instruction generated on the server side is displayed on a smartphone or a tablet held by an operator to perform an operation instruction. For example, Patent Document 1 discloses an inspection support system including: a portable terminal device that performs display and input of inspection information: and a management device that performs inspection and reception of inspection information between the portable terminal and the portable terminal device to manage Check the information.

先行技術文獻 Advanced technical literature

專利文獻: Patent literature:

專利文獻1:日本特開2015-125772號公報 Patent Document 1: Japanese Laid-Open Patent Publication No. 2015-125772

但是,在如專利文獻1那樣的先前技術中,只能依照用CSV(Comma-Separated Values)形式的文本資料等事先構成的檢查基本資訊顯示作業指示。作業者依據作業指示的列表,從頭開始依序執行作業項目。而且,有後述課題:因為技巧不足導致的作業延遲、突發作業的插入、顧客的要求等理由,使得作業者無法在時間內完成所有的作業項目的情況下,位於列表尾端的作業項目就要留待下次作業時處理。 However, in the prior art as in Patent Document 1, the job instruction can be displayed only in accordance with the inspection basic information previously constructed using a text material such as a CSV (Comma-Separated Values). The operator executes the work items in order from the beginning according to the list of job instructions. Further, there is a problem that the work item at the end of the list is required when the operator cannot complete all the work items in time due to the delay of the work due to insufficient skill, the insertion of the sudden work, and the request of the customer. Reserved for the next job.

另外,從作業項目的優先度高者依序排出作業預定的情況下,顯示作業指示沒有考慮到移動路徑、開關的開及關的時間點、準備及整理善後作業等的事情,造成作業效率降低等的問題。 In addition, when the job schedule is scheduled to be sequentially discharged from the higher priority of the work item, the display work instruction does not take into consideration the movement path, the time point at which the switch is turned on and off, the preparation and the finishing of the work, and the work efficiency is lowered. Etc.

本發明係為了解決如上記的課題,其目的在於,向作業者顯示作業指示時,能夠考慮到殘餘作業時間以及各作業項目的優先度以進行作業指示。 In order to solve the above problem, the present invention has an object of providing an operation instruction in consideration of the remaining work time and the priority of each work item when the work instruction is displayed to the operator.

本發明之第1態樣的作業指示系統,其包括:記憶部,其記憶表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、能夠執行該複數作業的總作業時間及該複數作業的作業順序的編成資訊、以及表示該複數作業項目之每一者的必要性程度之優先度及該複數作業項目之每一者作業時間的作業資訊;作業指示檔案產生部,基於前記編成資訊及前記作業資訊,產生表示前記複數作業對象、前記複數作業項目、前記優先度、前記作業時間、前記總作業時間及 前記作業順序的作業指示檔案,並且,基於該作業指示檔案,將用以顯示指示前記複數作業項目之每一者的作業內容的作業指示的附加檔案附加於該作業指示檔案,以產生作業指示檔案群;顯示部,顯示各種畫面圖像;作業指示顯示處理部,基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前記作業指示依照前記作業順序顯示於前記顯示部;前記作業指示顯示處理部,基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時間,當該殘餘作業時間在該必要作業時間以下的情況下,在未實施的作業項目中依照優先度低的順序指定除外對象,將被指定為除外對象的前記作業項目從前記未實施的作業項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得前記顯示部不顯示該已被除外的作業項目的前記作業指示。 A work instruction system according to a first aspect of the present invention includes: a memory unit that memorizes a plurality of job objects that are to be executed as a plurality of jobs, and a plurality of job items that each represent the plurality of jobs, and can execute the plural number Information on the total operation time of the work and the work order of the plural work, and the priority information indicating the degree of necessity of each of the plurality of work items and the work time of each of the plurality of work items; the work instruction The file generation unit generates a job instruction file indicating the pre-recorded plural work object, the pre-recorded plural work item, the pre-record priority, the pre-record work time, the pre-recorded total work time, and the pre-record work order based on the pre-recorded information and the pre-record work information, and based on the a job instruction file, wherein an additional file for displaying a job instruction indicating a job content of each of the plurality of job items is attached to the job instruction file to generate a job instruction file group; the display unit displays various screen images; Indication display processing unit, based on the pre-recorded job instruction file The pre-recording operation instruction corresponding to each of the previous plural-numbered work items shown in the previous work instruction file is displayed on the pre-recording display unit in the pre-recorded work order; the pre-recorded work instruction display processing unit checks the display history based on the pre-recorded work instruction The accumulated work time from the start of the work to the present is subtracted from the previous total work time to calculate the accumulated work time, and the remaining work time is calculated, and the unexecuted work items in the plurality of work items are recorded before the previous work instruction file is displayed. The pre-recorded work time is added up to calculate the necessary work time. When the residual work time is less than the required work time, the excluded object is specified in the unexecuted work item in the order of lower priority, and will be designated as the excluded object. The pre-recorded work item is excluded from the work item not previously implemented, so that the residual work time is longer than the necessary work time, and the pre-record display unit does not display the pre-record work instruction of the excluded work item.

本發明之第2態樣的作業指示系統,其包括:記憶部,其記憶表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、能夠執行該複數作業的總作業時間及該複數作業的作業順序的編成資訊、以及表示該複數作業項目之每一者的必要性程度之第1優先度及該複數作業項目之每一者作業時間的作業資訊;作業指示檔案產生部,基於前記編成資訊及前記作業資訊,算出表示前記複數作業對象中每一者中實施作業之必要性程度的第2優先度, 產生表示前記複數作業對象、前記第2優先度、前記複數作業項目、前記第1優先度、前記作業時間、前記總作業時間及前記作業順序的作業指示檔案,並且,基於該作業指示檔案,將用以顯示指示前記複數作業項目之每一者的作業內容的作業指示的附加檔案附加於該作業指示檔案,以產生作業指示檔案群;顯示部,顯示各種畫面圖像;作業指示顯示處理部,基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前記作業指示依照前記作業順序顯示於前記顯示部;前記作業指示顯示處理部,基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時間,當該殘餘作業時間在該必要作業時間以下的情況下,在前記複數作業對象內之僅包含前記未實施的作業項目的作業對象中,依照前記第2優先度低的順序指定除外對象,將該已指定的除外對象中的前記作業項目從前記未實施的作業項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得前記顯示部不顯示該已被除外的作業項目的前記作業指示。 A work instruction system according to a second aspect of the present invention includes: a memory unit that memorizes a plurality of job objects that are to be executed as a plurality of jobs, and a plurality of job items that each represent the plurality of jobs, and can execute the plural number Information on the total operation time of the work and the work order of the plurality of work operations, and the first priority indicating the degree of necessity of each of the plurality of work items and the work information of each of the plurality of work items; The work instruction file generation unit calculates a second priority indicating the degree of necessity of performing the work in each of the plurality of work objects in the previous work based on the pre-recorded information and the pre-record work information, and generates a second priority indicating the pre-recorded work object and the pre-recorded work priority. , a pre-recorded multi-item work item, a pre-recorded first priority, a pre-recorded work time, a pre-recorded total work time, and a pre-recorded work order file, and based on the work instruction file, each of the pre-recorded plural items is displayed for display An additional file of the job instruction of the job content is attached to the job instruction file to The job display instruction file group; the display unit displays various screen images; and the work instruction display processing unit displays the pre-recorded work corresponding to each of the plurality of previous work items indicated in the previous work instruction file based on the previous work instruction file group. The instruction is displayed on the pre-recording display unit in accordance with the pre-recording operation sequence; the pre-recording operation instruction display processing unit determines the accumulated operation time from the start of the job to the present based on the display history of the pre-recording operation instruction, and subtracts the accumulated operation time from the pre-recorded total operation time. In order to calculate the remaining work time, add the total work time before the unexecuted work item in the plural work item indicated in the previous work instruction file to calculate the necessary work time, and when the residual work time is below the necessary work time In the case of the work object including only the work item that was not previously executed in the pre-recorded work object, the exclusion target is specified in the order in which the second priority is lower, and the pre-recorded work item among the designated excluded objects is Except for the unexecuted work items, the residual The operating time is longer than necessary operating time, and so that the front portion is not displayed before the display referred to note that the work instruction operation has been excluded item.

本發明之第1態樣的資訊處理裝置,其包括:記憶部,其記憶包含表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、表示該複數作業項目之每一者的必要性程度之優先度、該複數作業項目個別的作業時間、能夠執行該複數作業的總作業時間及該複數作業的作業 順序的作業指示檔案、以及、基於該作業指示檔案,用以顯示指示該複數作業項目個別的作業內容的作業指示的附加檔案的作業指示檔案群;顯示部,顯示各種畫面圖像;作業指示顯示處理部,基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前記作業指示依照前記作業順序顯示於前記顯示部;前記作業指示顯示處理部,基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時間,當該殘餘作業時間在該必要作業時間以下的情況下,在未實施的作業項目中依照優先度低的順序指定除外對象,將被指定為除外對象的前記作業項目從前記未實施的作業項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得前記顯示部不顯示該已被除外的作業項目的前記作業指示。 An information processing apparatus according to a first aspect of the present invention includes: a storage unit that stores a plurality of job items indicating each of the plurality of jobs, and a plurality of job items indicating the execution of the plurality of jobs, and the plural The priority of the degree of necessity of each of the work items, the individual work time of the plurality of work items, the total work time at which the plurality of work items can be executed, and the work instruction file of the work order of the plurality of work items, and based on the work instruction a file for displaying a job instruction file group of an additional file indicating a job instruction of an individual job content of the plurality of job items; a display unit displaying various screen images; and a job instruction display processing unit for indicating a file group based on the previous job operation The pre-recording operation instruction for each of the plural-numbered work items shown in the previous work instruction file is displayed on the pre-recording display unit in accordance with the pre-recorded work order; the pre-recorded work instruction display processing unit is used to find out the work-by-job based on the display history of the pre-recorded work instruction. The cumulative working time from the beginning to the present, from the previous record The accumulated time is calculated by subtracting the accumulated operation time from the business time reduction, and the work time before the unexecuted work item in the plural work item is added to the previous operation instruction file to calculate the necessary work time, and the remaining time is calculated. When the work time is less than the required work time, the work items that are not implemented are designated in the order of lower priority, and the work items that are designated as the work items to be excluded are excluded from the work items that have not been executed before, so that The residual work time is longer than the necessary work time, and the pre-recording display unit does not display the pre-recorded work instruction of the excluded work item.

本發明之第2態樣的資訊處理裝置,其包括:記憶部,其記憶包含表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、表示該複數作業項目之每一者的必要性程度之第1優先度、表示前記複數作業對象中每一者中實施作業之必要性程度的第2優先度、該複數作業項目個別的作業時間、能夠執行該複數作業的總作業時間及該複數作業的作業順序的作業指示檔案、以及、基於該作業指示檔案,用以顯示指示該複數作業項目個別的作業內容的作業指示的附加檔案的作業指示檔案群;顯示部,顯示各 種畫面圖像;作業指示顯示處理部,基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前記作業指示依照前記作業順序顯示於前記顯示部;前記作業指示顯示處理部,基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時間,當該殘餘作業時間在該必要作業時間以下的情況下,在前記複數作業對象內之僅包含前記未實施的作業項目的作業對象中,依照前記第2優先度低的順序指定除外對象,將該已指定的除外對象中的前記作業項目從前記未實施的作業項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得前記顯示部不顯示該已被除外的作業項目的前記作業指示。 An information processing apparatus according to a second aspect of the present invention includes: a storage unit that stores a plurality of job items indicating each of the plurality of jobs, and a plurality of job items indicating the execution of the plurality of jobs, and the plural The first priority of the degree of necessity of each of the work items, the second priority indicating the degree of necessity of performing the work in each of the plurality of work items, and the individual work time of the plurality of work items, and the execution of the a job instruction file of a total operation time of the plurality of jobs and a job sequence of the plurality of jobs, and a job instruction file group for displaying an additional file indicating a job instruction of the job content of the plurality of job items based on the job instruction file; The display unit displays various screen images, and the work instruction display processing unit displays the pre-recording operation instructions corresponding to each of the previous multi-record items indicated in the pre-recording operation instruction file in accordance with the pre-recording operation order based on the pre-recording operation instruction file group. The front display unit; the front work instruction display processing unit, based on the previous work The display history of the instruction is used to find out the accumulated work time from the start of the work to the present, and the accumulated work time is subtracted from the total work time of the previous record to calculate the remaining work time, and the pre-recorded work instruction file is recorded in the plural work item. If the unexecuted work item is added, the work time is added to calculate the required work time. When the remaining work time is less than the required work time, only the work items that have not been executed before are included in the work object. In the object, the exclusion object is specified in the order in which the second priority is low, and the pre-recorded operation item in the specified exclusion object is excluded from the unexecuted operation item, so that the residual operation time is longer than the necessary operation time. It is long, and causes the pre-recording display unit not to display the pre-recording job instruction of the excluded job item.

本發明之第1態樣的電腦可讀取儲存媒體,其儲存用以使電腦執行下列步驟的程式:記憶步驟,其記憶包含表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、表示該複數作業項目之每一者的必要性程度之優先度、該複數作業項目個別的作業時間、能夠執行該複數作業的總作業時間及該複數作業的作業順序的作業指示檔案、以及、基於該作業指示檔案,用以顯示指示該複數作業項目個別的作業內容的作業指示的附加檔案的作業指示檔案群;顯示步驟,基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前 記作業指示依照前記作業順序顯示;前記顯示步驟,基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時間,當該殘餘作業時間在該必要作業時間以下的情況下,在未實施的作業項目中依照優先度低的順序指定除外對象,將被指定為除外對象的前記作業項目從前記未實施的作業項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得不顯示該已被除外的作業項目的前記作業指示。 A computer readable storage medium according to a first aspect of the present invention, which stores a program for causing a computer to execute the following steps: a memory step, the memory including a plurality of job objects representing an execution object of the plurality of jobs, respectively representing the plurality of jobs a plurality of work items, a priority indicating a degree of necessity of each of the plurality of work items, an individual work time of the plurality of work items, a total work time at which the plurality of jobs can be executed, and an operation of the plurality of jobs a job instruction file and a job instruction file group for displaying an additional file indicating a job instruction of the individual job content of the plurality of job items based on the job instruction file; and a display step of indicating the file group based on the previous job instruction The pre-recording operation instruction for each of the plural-numbered work items shown in the previous work instruction file is displayed in the order of the previous work order; the pre-recording display step is based on the display history of the previous work instruction, and the accumulated work from the start of the work to the present is ascertained. Time, subtracted from the total work time of the previous record The working time is used to calculate the remaining work time, and the work time before the unexecuted work item in the plural work item is added to the previous work instruction file to calculate the necessary work time, and the remaining work time is in the necessary work. When the time is less than the time, the excluded items are specified in the order of lower priority in the unexecuted work items, and the pre-recorded work items designated as the excluded objects are excluded from the unexecuted work items, so that the residual work time is The necessary work time is also long, and the pre-recording job instruction of the job item that has been excluded is not displayed.

本發明之第2態樣的電腦可讀取儲存媒體,其儲存用以使電腦執行下列步驟的程式:記憶步驟,其記憶包含表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、表示該複數作業項目之每一者的必要性程度之第1優先度、表示前記複數作業對象中每一者中實施作業之必要性程度的第2優先度、該複數作業項目個別的作業時間、能夠執行該複數作業的總作業時間及該複數作業的作業順序的作業指示檔案、以及、基於該作業指示檔案,用以顯示指示該複數作業項目個別的作業內容的作業指示的附加檔案的作業指示檔案群;顯示步驟,基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前記作業指示依照前記作業順序顯示;前記顯示步驟,基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時 間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時間,當該殘餘作業時間在該必要作業時間以下的情況下,在前記複數作業對象內之僅包含前記未實施的作業項目的作業對象中,依照前記第2優先度低的順序指定除外對象,將該已指定的除外對象中的前記作業項目從前記未實施的作業項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得不顯示該已被除外的作業項目的前記作業指示。 A computer readable storage medium according to a second aspect of the present invention, which stores a program for causing a computer to execute the following steps: a memory step, the memory including a plurality of job objects representing execution targets of the plurality of jobs, respectively representing the plurality of jobs The first priority of each of the plurality of work items, the first priority indicating the degree of necessity of each of the plurality of work items, and the second priority indicating the degree of necessity of performing the work in each of the pre-recorded work objects, The work time of the plurality of work items, the total work time of the plurality of work items, the work order file of the work order of the plurality of work items, and the work instruction file for displaying the work contents indicating the individual work items The job instruction file group of the attached file indicated by the job instruction; the display step, based on the pre-record job instruction file group, displaying the pre-recording job instruction corresponding to each of the previous multi-function items indicated in the pre-recording job instruction file in accordance with the pre-recording job sequence ; The pre-recording step, based on the display history of the previous job instruction, find out The cumulative operation time from the start of the business to the present is calculated by subtracting the accumulated operation time from the previous total operation time to calculate the remaining work time, and recording the work before the unexecuted work item in the plural operation item indicated in the previous work instruction file. The time is added to calculate the necessary work time. When the remaining work time is less than the required work time, the work object including only the work item that has not been previously executed in the pre-recorded work object is ranked according to the second priority. The low-order order specifies the exclusion object, and the pre-recorded work item in the specified excluded object is excluded from the unexecuted work item, so that the residual work time is longer than the necessary work time, and the display is not displayed. The pre-work instruction of the excluded work item.

本發明之第1態樣的電腦程式產品,其內藏用以使電腦執行下列步驟的程式:記憶步驟,其記憶包含表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、表示該複數作業項目之每一者的必要性程度之優先度、該複數作業項目個別的作業時間、能夠執行該複數作業的總作業時間及該複數作業的作業順序的作業指示檔案、以及、基於該作業指示檔案,用以顯示指示該複數作業項目個別的作業內容的作業指示的附加檔案的作業指示檔案群;顯示步驟,基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前記作業指示依照前記作業順序顯示;前記顯示步驟,基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時間,當該殘餘作業時間在該必要作業時間以下的情況下,在未實施的 作業項目中依照優先度低的順序指定除外對象,將被指定為除外對象的前記作業項目從前記未實施的作業項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得不顯示該已被除外的作業項目的前記作業指示。 A computer program product according to a first aspect of the present invention includes a program for causing a computer to execute the following steps: a memory step including a plurality of job objects indicating execution targets of the plurality of jobs, and each of the plurality of jobs a plurality of work items, a priority indicating a degree of necessity of each of the plurality of work items, an operation time of the plurality of work items, a total work time at which the plurality of jobs can be executed, and a work order of the plurality of jobs a job instruction file, and a job instruction file group for displaying an additional file indicating a job instruction of the job content of the plurality of job items based on the job instruction file; and a display step of indicating a file group based on the previous job instruction, corresponding to the previous record The pre-recording operation instruction for each of the previous plural-numbered work items shown in the work instruction file is displayed in the order of the previous work order; the pre-recording display step is based on the display history of the previous work operation instruction, and the accumulated work time from the start of the work to the present is ascertained. Deducting the accumulated operation time from the previous total operation time In order to calculate the remaining work time, add the total work time before the unexecuted work item in the plural work item indicated in the previous work instruction file to calculate the necessary work time, and when the residual work time is below the necessary work time In the case of an unexecuted work item, the exclusion target is specified in the order of lower priority, and the pre-recorded work item designated as the exclusion target is excluded from the work item that was not implemented before, so that the residual work time is more than the necessary work. The time is also long and the pre-recording job indication of the job item that has been excluded is not displayed.

本發明之第2態樣的電腦程式產品,其內藏用以使電腦執行下列步驟的程式:記憶步驟,其記憶包含表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、表示該複數作業項目之每一者的必要性程度之第1優先度、表示前記複數作業對象中每一者中實施作業之必要性程度的第2優先度、該複數作業項目個別的作業時間、能夠執行該複數作業的總作業時間及該複數作業的作業順序的作業指示檔案、以及、基於該作業指示檔案,用以顯示指示該複數作業項目個別的作業內容的作業指示的附加檔案的作業指示檔案群;顯示步驟,基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前記作業指示依照前記作業順序顯示;前記顯示步驟,基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時間,當該殘餘作業時間在該必要作業時間以下的情況下,在前記複數作業對象內之僅包含前記未實施的作業項目的作業對象中,依照前記第2優先度低的順序指定除外對象,將該已指定的除外對象中的前記作業項目從前記未實施的作業 項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得不顯示該已被除外的作業項目的前記作業指示。 A computer program product according to a second aspect of the present invention includes a program for causing a computer to execute the following steps: a memory step including a plurality of job objects indicating execution targets of the plurality of jobs, and each of the plurality of jobs The first priority of one of the plurality of work items, the first priority indicating the degree of necessity of each of the plurality of work items, the second priority indicating the degree of necessity of performing the work in each of the plurality of work items, and the plural number a work instruction file for an individual work time of the work item, a total work time for executing the plurality of work items, and a work order of the plurality of work items, and an operation instruction file for displaying the work contents of the plurality of work items based on the work instruction file a job instruction file group of the indicated additional file; a display step of displaying, according to the pre-recording job instruction file group, a pre-recording operation instruction corresponding to each of the previous multi-item operation items indicated in the pre-recording operation instruction file in accordance with the pre-recording operation order; The display step is based on the display history of the previous job instruction, and it is ascertained that the job is opened. The accumulated work time up to now, the accumulated work time is subtracted from the previous total work time to calculate the remaining work time, and the work time before the unexecuted work item in the plural work item is added before the previous work instruction file is added. In total, in order to calculate the necessary work time, when the remaining work time is less than the required work time, the work object including only the work item that has not been previously executed in the pre-recorded work object is low according to the second priority. The order specifies the exclusion object, and the pre-recorded job item in the specified exclusion object is excluded from the pre-executed operation item, so that the residual operation time is longer than the necessary operation time, and the exclusion is not displayed. Pre-work instructions for the work item.

本發明之第1態樣的作業指示方法,其包括:基於表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、能夠執行該複數作業的總作業時間及該複數作業的作業順序的編成資訊、以及表示該複數作業項目之每一者的必要性程度之優先度及該複數作業項目之每一者作業時間的作業資訊,產生表示前記複數作業對象、前記複數作業項目、前記優先度、前記作業時間、前記總作業時間及前記作業順序的作業指示檔案;基於該作業指示檔案,將用以顯示指示前記複數作業項目之每一者的作業內容的作業指示的附加檔案附加於該作業指示檔案,以產生作業指示檔案群;基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前記作業指示依照前記作業順序顯示;基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時間,當該殘餘作業時間在該必要作業時間以下的情況下,在未實施的作業項目中依照優先度低的順序指定除外對象,將被指定為除外對象的前記作業項目從前記未實施的作業項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得不顯示該已被除外的作業項目的前記作業指示。 A work instruction method according to a first aspect of the present invention includes: a plurality of job items indicating each of the plurality of jobs, and a total job capable of executing the plurality of jobs, based on a plurality of job objects indicating execution targets of the plurality of jobs The information indicating the time and the order of the work of the plurality of jobs, and the priority information indicating the degree of necessity of each of the plurality of work items and the work time of each of the plurality of work items, generating a work object indicating the pre-recorded plural number a work instruction file of a plurality of work items, a pre-recorded priority, a pre-recorded work time, a pre-recorded total work time, and a pre-recorded work sequence; and based on the work instruction file, the work content indicating each of the pre-recorded plurality of work items is displayed An additional file of the job instruction is attached to the job instruction file to generate a job instruction file group; and based on the pre-record job instruction file group, the pre-recording operation instruction corresponding to each of the previous plurality of operation items indicated in the pre-recording operation instruction file is Pre-recording job sequence display; based on the pre-recording instructions The history is displayed, and the accumulated work time from the start of the work to the present is ascertained, and the accumulated work time is subtracted from the previous total work time to calculate the remaining work time, and the previous work item indication file is not shown in the previous work item. Before the work item, the work time is added to calculate the necessary work time. When the remaining work time is less than the required work time, the excluded items are specified in the order of lower priority in the unexecuted work items, and will be The pre-recorded work item designated as the excluded object is excluded from the unexecuted work item, so that the residual work time is longer than the necessary work time, and the pre-recorded work instruction of the excluded work item is not displayed.

本發明之第2態樣的作業指示方法,其包括:基 於表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、能夠執行該複數作業的總作業時間及該複數作業的作業順序的編成資訊、以及表示該複數作業項目之每一者的必要性程度之第1優先度及該複數作業項目之每一者作業時間的作業資訊,算出表示前記複數作業對象中每一者中實施作業之必要性程度的第2優先度,並產生表示前記複數作業對象、前記第2優先度、前記複數作業項目、前記第1優先度、前記作業時間、前記總作業時間及前記作業順序的作業指示檔案;基於該作業指示檔案,將用以顯示指示前記複數作業項目之每一者的作業內容的作業指示的附加檔案附加於該作業指示檔案,以產生作業指示檔案群;基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前記作業指示依照前記作業順序顯示;基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時間,當該殘餘作業時間在該必要作業時間以下的情況下,在前記複數作業對象內之僅包含前記未實施的作業項目的作業對象中,依照前記第2優先度低的順序指定除外對象,將該已指定的除外對象中的前記作業項目從前記未實施的作業項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得不顯示該已被除外的作業項目的前記作業指示。 A work instruction method according to a second aspect of the present invention includes: a plurality of job items indicating each of the plurality of jobs, and a total job capable of executing the plurality of jobs, which are performed as a plurality of job objects to be executed as a plurality of jobs Compilation information indicating the time and the operation sequence of the plural operation, and the first priority indicating the degree of necessity of each of the plurality of operation items and the operation information of each of the plurality of operation items, and calculating the plural number of the pre-record The second priority of the degree of necessity of the work performed in each of the work objects, and the occurrence of the pre-recorded plural work object, the pre-recorded second priority, the pre-recorded plural work item, the pre-record first priority, the pre-recorded work time, and the pre-record total a job instruction file for the operation time and the pre-recording operation sequence; and an additional file for displaying a job instruction indicating the job content of each of the plurality of pre-recorded operation items is attached to the job instruction file based on the job instruction file to generate a job instruction File group; based on the pre-recorded job instruction file group, will correspond to the pre-recording job file The pre-recording operation instruction for each of the plural-numbered work items is displayed in the order of the previous work order; the accumulated work time from the start of the work to the present is ascertained based on the display history of the previous work instruction, and the total work time is subtracted from the previous work time. The accumulated work time is calculated to calculate the remaining work time, and the work time before the unexecuted work item in the plurality of work items is added to the previous work operation instruction file to calculate the necessary work time, and the remaining work time is When the required work time is less than or equal to the following, in the work object including the work item that has not been previously executed in the pre-recorded work object, the exclusion target is specified in the order of the second priority, and the specified excluded object is included. The pre-recorded work item is excluded from the work item not previously implemented, so that the residual work time is longer than the necessary work time, and the pre-record work instruction of the excluded work item is not displayed.

依據本發明之一態樣,向作業者顯示作業指示時,能夠考慮到殘餘作業時間以及各作業項目的優先度以進行作業指示。 According to an aspect of the present invention, when the work instruction is displayed to the operator, the work instruction can be performed in consideration of the remaining work time and the priority of each work item.

10‧‧‧CPU 10‧‧‧CPU

11‧‧‧ROM 11‧‧‧ROM

12‧‧‧RAM 12‧‧‧RAM

13‧‧‧通訊I/F裝置 13‧‧‧Communication I/F device

14‧‧‧HDD 14‧‧‧HDD

15‧‧‧輸入裝置 15‧‧‧Input device

16‧‧‧外部感測器 16‧‧‧External sensor

17‧‧‧外部照相機 17‧‧‧External camera

18‧‧‧資訊輸入I/F裝置 18‧‧‧Information input I/F device

19‧‧‧顯示器裝置 19‧‧‧Display device

20‧‧‧內部感測器 20‧‧‧Internal sensor

21‧‧‧內部照相機 21‧‧‧Internal camera

30‧‧‧CPU 30‧‧‧CPU

31‧‧‧ROM 31‧‧‧ROM

32‧‧‧RAM 32‧‧‧RAM

33‧‧‧通訊I/F裝置 33‧‧‧Communication I/F device

34‧‧‧HDD 34‧‧‧HDD

35‧‧‧輸入裝置 35‧‧‧ Input device

36‧‧‧資訊輸入I/F裝置 36‧‧‧Information input I/F device

37‧‧‧顯示器裝置 37‧‧‧Display device

100、200、300‧‧‧作業指示系統 100, 200, 300‧‧‧ work instruction system

101‧‧‧網路 101‧‧‧Network

110、310‧‧‧可攜式終端機 110, 310‧‧‧ portable terminal

111‧‧‧顯示部 111‧‧‧Display Department

112‧‧‧輸入接受部 112‧‧‧Input Acceptance Department

113‧‧‧終端機內時刻取得部 113‧‧‧ Terminal Time Acquisition Department

114‧‧‧通訊部 114‧‧‧Communication Department

120、320‧‧‧作業指示顯示處理部 120, 320‧‧‧Working instructions display processing unit

121‧‧‧下載部 121‧‧‧Download Department

122‧‧‧上傳部 122‧‧‧Uploading Department

123‧‧‧檔案記憶部 123‧‧‧Archives Department

124‧‧‧顯示處理部 124‧‧‧Display Processing Department

125‧‧‧作業結果輸入處理部 125‧‧‧Operation result input processing unit

126、326‧‧‧作業進展管理部 126, 326‧‧‧Operation Progress Management Department

127‧‧‧優先度判斷部 127‧‧‧Priority Judgment Department

150、250‧‧‧伺服器裝置 150, 250‧‧‧ server devices

151‧‧‧作業資訊記憶部 151‧‧‧Operation Information Memory Department

151a‧‧‧作業資訊 151a‧‧‧Operation Information

151b‧‧‧ID列 151b‧‧‧ID column

151c‧‧‧優先度列 151c‧‧‧Priority column

151d‧‧‧作業時間列 151d‧‧‧Working time column

152‧‧‧作業指示檔案產生部 152‧‧‧Working Instructions File Generation Department

153‧‧‧作業指示產生部 153‧‧‧Working Instructions Generation Department

154、254‧‧‧優先度設定部 154, 254‧‧‧Priority setting department

155‧‧‧檔案記憶部 155‧‧ Archives Memory

156‧‧‧作業記錄記憶部 156‧‧‧Work Record Memory

157‧‧‧通訊部 157‧‧‧Communication Department

160‧‧‧作業指示畫面圖像 160‧‧‧work instruction screen image

160a‧‧‧進展資訊顯示欄 160a‧‧‧ Progress information display

160b‧‧‧作業標題顯示欄 160b‧‧‧job title display

160c‧‧‧作業指示說明文顯示欄 160c‧‧‧Operating instructions

160d‧‧‧作業指示說明圖顯示欄 160d‧‧‧work instructions diagram display bar

160e‧‧‧作業結果輸入欄 160e‧‧‧Operation result input field

160h‧‧‧主頁面按鈕 160h‧‧‧ main page button

160i‧‧‧下一步按鈕 160i‧‧‧Next button

160j‧‧‧結果一覽按鈕 160j‧‧‧ Results list button

161‧‧‧結果一覽顯示畫面圖像 161‧‧‧ Results list display screen image

161a‧‧‧作業項目名列 161a‧‧‧Operation items

161b‧‧‧結果列 161b‧‧‧ Results

161c‧‧‧證據列 161c‧‧‧ evidence

257‧‧‧作業時間登錄部 257‧‧‧Working time registration department

328‧‧‧作業項目除外部 328‧‧‧ work items except external

第1圖為概略顯示實施形態1~3的作業指示系統之構成的方塊圖。 Fig. 1 is a block diagram schematically showing the configuration of an operation instruction system according to the first to third embodiments.

第2圖為概略顯示實施形態1中的可攜式終端機之構成的方塊圖。 Fig. 2 is a block diagram schematically showing the configuration of a portable terminal device in the first embodiment.

第3圖為概略顯示實施形態1中的伺服器裝置之構成的方塊圖。 Fig. 3 is a block diagram schematically showing the configuration of a server device in the first embodiment.

第4圖為概略顯示實施形態1中的可攜式終端機的硬體構成之方塊圖。 Fig. 4 is a block diagram schematically showing the hardware configuration of the portable terminal device in the first embodiment.

第5圖為概略顯示實施形態1中的伺服器裝置的硬體構成之方塊圖。 Fig. 5 is a block diagram schematically showing the hardware configuration of the server device in the first embodiment.

第6圖為表示實施形態1的作業指示系統中的產生作業指示檔案的處理之流程圖。 Fig. 6 is a flow chart showing the process of generating a work instruction file in the work instruction system of the first embodiment.

第7圖為表示實施形態1中的作業資訊記憶部中登錄的作業資訊之一例的概略圖。 Fig. 7 is a schematic diagram showing an example of job information registered in the work information storage unit in the first embodiment.

第8圖為表示實施形態1中的媒體資訊之一例的概略圖。 Fig. 8 is a schematic view showing an example of media information in the first embodiment.

第9圖為表示實施形態1中的作業指示檔案的第1例的概略圖。 Fig. 9 is a schematic view showing a first example of the work instruction file in the first embodiment.

第10圖為表示實施形態1中的作業指示檔案的第2例的概略圖。 Fig. 10 is a schematic view showing a second example of the work instruction file in the first embodiment.

第11圖為表示將實施形態1的作業指示系統利用在作業現場之前,在辦公室等執行的事前準備的流程圖。 Fig. 11 is a flow chart showing the preparation of the work instruction system in the first embodiment before the work site is executed in the office or the like.

第12圖為表示將實施形態1的作業指示系統利用在作業現場時的處理的流程圖。 Fig. 12 is a flow chart showing the processing when the work instruction system of the first embodiment is used at the job site.

第13圖為表示實施形態1的作業指示系統中的作業指示畫面圖像之一例的概略圖。 Fig. 13 is a schematic view showing an example of a work instruction screen image in the work instruction system of the first embodiment.

第14圖為表示實施形態1的作業指示系統中的結果一覽顯示畫面圖像之一例的概略圖。 Fig. 14 is a schematic view showing an example of a result list display screen image in the work instruction system according to the first embodiment.

第15圖為表示實施形態1的作業指示系統中的作業進展管理處理的第1流程圖。 Fig. 15 is a first flowchart showing the work progress management processing in the work instruction system of the first embodiment.

第16圖為表示實施形態1的作業指示系統中的作業進展管理處理的第2流程圖。 Fig. 16 is a second flowchart showing the work progress management processing in the work instruction system of the first embodiment.

第17圖為表示實施形態1之作業指示系統中的優先度判斷處理的流程圖。 Fig. 17 is a flowchart showing the priority determination processing in the work instruction system of the first embodiment.

第18圖為表示實施形態1的作業指示系統之事後處理的流程圖。 Fig. 18 is a flow chart showing the post-processing of the work instruction system of the first embodiment.

第19圖為概略表示實施形態2中的伺服器裝置的構成的方塊圖。 Fig. 19 is a block diagram schematically showing the configuration of a server device in the second embodiment.

第20圖為概略表示實施形態3中的可攜式終端機的構成的方塊圖。 Fig. 20 is a block diagram schematically showing the configuration of a portable terminal device in the third embodiment.

實施形態1 Embodiment 1

第1圖為概略顯示實施形態1的作業指示系統100之構成的方塊圖。 Fig. 1 is a block diagram schematically showing the configuration of a work instruction system 100 according to the first embodiment.

如第1圖所示,作業指示系統100具備:可攜式終端機110、及伺服器裝置150。可攜式終端機110及伺服器裝置150能夠透過網路101進行通訊。 As shown in FIG. 1, the work instruction system 100 includes a portable terminal device 110 and a server device 150. The portable terminal 110 and the server device 150 are capable of communicating via the network 101.

實施形態1中,說明將作業指示系統100運用在升降機保養作業的情況。 In the first embodiment, the case where the work instruction system 100 is applied to the elevator maintenance work will be described.

可攜式終端機110為可以帶入作業現場的終端機(資訊處理裝置),例如智慧手機、平板電腦PC(Personal Computer)、筆記型PC、頭戴式顯示器等。在用遠隔操作進行作業的情況下,可攜式終端機110亦可為位於有別於實際作業現場的其他場所的終端機。 The portable terminal device 110 is a terminal device (information processing device) that can be brought into a job site, such as a smart phone, a tablet PC (Personal Computer), a notebook PC, a head mounted display, or the like. In the case of performing work by remote operation, the portable terminal device 110 may also be a terminal located at another location different from the actual work site.

伺服器裝置150為統合管理從客戶端終端機經由網路上傳之資訊的裝置,其係為例如Web伺服器等。作業指示系統100中,伺服器裝置150管理從可攜式終端機110上傳的作業結果等的資訊。 The server device 150 is a device that integrates and manages information transmitted from a client terminal via a network, and is, for example, a web server or the like. In the work instruction system 100, the server device 150 manages information such as job results uploaded from the portable terminal device 110.

第2圖為概略顯示可攜式終端機110之構成的方塊圖。 Fig. 2 is a block diagram schematically showing the configuration of the portable terminal unit 110.

可攜式終端機110具備:顯示部111、輸入接受部112、終端機內時刻取得部113、通訊部114、及作業指示顯示處理部120。 The portable terminal device 110 includes a display unit 111, an input accepting unit 112, an in-terminal time acquisition unit 113, a communication unit 114, and a work instruction display processing unit 120.

顯示部111顯示各種畫面圖像。 The display unit 111 displays various screen images.

輸入接受部112接受由作業者的輸入操作。 The input accepting unit 112 accepts an input operation by the operator.

終端機內時刻取得部113,取得載於電波的時刻資訊以設定終端機內時刻資訊,其能夠以NITZ(Network Identity and Time Zone)等的構成實現。 The in-terminal time acquisition unit 113 acquires the time information of the radio waves to set the time information in the terminal, and can be realized by a configuration such as NITZ (Network Identity and Time Zone).

通訊部114,透過網路101,和伺服器裝置150進行通訊。 The communication unit 114 communicates with the server device 150 via the network 101.

作業指示顯示處理部120,透過通訊部114,從伺服器裝置150下載後述的作業指示檔案群,基於該作業指示檔案群,將後述的作業指示檔案所示的複數作業項目內的未實施作業項目所對應的作業指示依序顯示在顯示部111。在此,作業指示為指示對應的作業項目的作業內容之物。 The work instruction display processing unit 120 downloads a work instruction file group to be described later from the server device 150 via the communication unit 114, and based on the job instruction file group, an unexecuted work item in the plurality of work items indicated by the work instruction file to be described later. The corresponding job instructions are sequentially displayed on the display unit 111. Here, the job instruction is an item indicating the job content of the corresponding job item.

具體言之,作業指示顯示處理部120,可以藉由依據由網路應用程式等構成的作業指示顯示處理程式而顯示畫面圖像的瀏覽器等來實現。作業指示顯示處理部120進行顯示利用影像、聲音及文本等的媒體在可攜式終端機110顯示作業指示的畫面圖像(作業指示畫面圖像)的處理。 Specifically, the work instruction display processing unit 120 can be realized by a browser or the like that displays a screen image in accordance with a job instruction display processing program composed of a web application or the like. The work instruction display processing unit 120 performs a process of displaying a screen image (job instruction screen image) for displaying a job instruction on the portable terminal device 110 using media such as video, audio, and text.

另外,作業指示顯示處理部120,可以用下述方式實現:安裝在可攜式終端機110內使用的本機應用程式、或、在本機應用程式內部啟動網路應用程式的混合應用程式等。 Further, the work instruction display processing unit 120 can be realized by a native application installed in the portable terminal device 110 or a hybrid application for starting a web application in the native application. .

作業指示顯示處理部120具備:下載部121、上傳部122、檔案記憶部123、顯示處理部124、作業結果輸入處理部125、作業進展管理部126、優先度判斷部127。 The work instruction display processing unit 120 includes a download unit 121, an upload unit 122, a file storage unit 123, a display processing unit 124, a work result input processing unit 125, a work progress management unit 126, and a priority determination unit 127.

當輸入接受部112接收到下載按鈕點擊等的作業者為了提出下載要求而進行的輸入操作時,下載部121,透過通訊部114,存取伺服器裝置150,下載作業指示檔案群。在此,作業指示檔案群為,在伺服器裝置150內產生的作業指示檔案、以及從具有作業資訊資料庫(Data Base)之功能的作業資訊記憶部151連同作業項目一起抽出的用以進行作業指示的影像、聲音及文本等的檔案、事先準備作為作業指示顯示處理部 120的畫面樣本之HTML(HyperText Markup Language)、JavaScript(登錄商標)或CSS(Cascading Style Sheets)等的檔案群。藉由HTML、JavaScript或CSS等的檔案群,能夠控制畫面的構成、動作及設計等,將用以進行作業指示的媒體顯示於顯示部111。以下,將從作業資訊記憶部151連同作業項目一起抽出的檔案稱之為附加檔案。附加檔案,為包含用以顯示作業指示所必須之資訊的檔案。 When the input accepting unit 112 receives an input operation by the operator who clicks the download button or the like to make a download request, the download unit 121 accesses the server device 150 via the communication unit 114, and downloads the job instruction file group. Here, the job instruction file group is a job instruction file generated in the server device 150, and a job information storage unit 151 having a function of a job information database (Data Base) is extracted together with the work item for performing the job. A file group such as an HTML (HyperText Markup Language), a JavaScript (registered trademark), or a CSS (Cascading Style Sheets) which is a screen sample of the work instruction display processing unit 120 is prepared in advance as a file of the instructed video, audio, and text. The composition of the screen, the operation, the design, and the like can be controlled by the file group such as HTML, JavaScript, or CSS, and the medium for performing the work instruction is displayed on the display unit 111. Hereinafter, the file extracted from the job information storage unit 151 together with the work item is referred to as an attached file. Attached files are files that contain the information necessary to display job instructions.

當從輸入接受部112接收到上傳按鈕點擊等的作業者為了提出上傳要求而進行的輸入操作時,上傳部122透過通訊部114,存取伺服器裝置150,將輸入到可攜式終端機110內的作業結果輸入處理部125的作業結果等上傳到伺服器裝置150。 When receiving an input operation by an operator such as an upload button click or the like from the input accepting unit 112 to make an upload request, the uploading unit 122 accesses the server device 150 via the communication unit 114 and inputs the input to the portable terminal 110. The work result or the like of the work result input processing unit 125 in the inside is uploaded to the server device 150.

檔案記憶部123,具有記憶可攜式終端機110的處理所必須的資料及程式等的檔案之記憶部的功能。例如,檔案記憶部123,記憶由下載部121下載的作業指示檔案群、及、輸入到作業結果輸入處理部125的作業結果的檔案等。 The file storage unit 123 has a function of a memory unit that stores data and programs necessary for the processing of the portable terminal device 110. For example, the file storage unit 123 stores the job instruction file group downloaded by the download unit 121, the file of the job result input to the job result input processing unit 125, and the like.

顯示處理部124,基於記憶在檔案記憶部123中的作業指示檔案群,產生表示作業指示的作業指示畫面圖像,並將之輸出到顯示部111,藉此,使得該作業指示畫面圖像顯示於顯示部111。再者,顯示處理部124,取得顯示於顯示部111的作業指示畫面圖像上的操作記錄,並將之記憶於檔案記憶部123。此操作記錄中包含:表示何時將哪個作業項目的作業指示顯示於顯示部111的顯示履歷、及表示何時已按壓作業指示畫面圖像中所示的按鈕之按鈕操作履歷。 The display processing unit 124 generates a job instruction screen image indicating the job instruction based on the job instruction file group stored in the file storage unit 123, and outputs the job instruction screen image to the display unit 111, thereby causing the job instruction screen image display. The display unit 111 is provided. Further, the display processing unit 124 acquires an operation record displayed on the job instruction screen image of the display unit 111, and stores it in the file storage unit 123. The operation record includes a display history indicating when the job instruction of the job item is displayed on the display unit 111, and a button operation history indicating when the button shown in the job instruction screen image has been pressed.

作業結果輸入處理部125,取得遵照顯示處理部 124所顯示的作業指示畫面圖像進行作業的作業者輸入的作業結果及作業證據。然後,作業結果輸入處理部125,將已取得的作業結果及作業證據記憶在檔案記憶部123。作業結果輸入處理部125可以用例如HTML、JavaScript或CSS等的記述而做出的輸入按鈕及照相機啟動按鈕等來實現。 The work result input processing unit 125 acquires the work result and the job evidence input by the operator who performs the work in accordance with the job instruction screen image displayed by the display processing unit 124. Then, the work result input processing unit 125 stores the acquired work result and job evidence in the file storage unit 123. The work result input processing unit 125 can be realized by an input button, a camera start button, or the like which is created by a description such as HTML, JavaScript, or CSS.

作業進展管理部126,管理殘餘項目(未實施的作業項目)及殘餘作業時間,判斷是否能在殘餘作業時間內完成殘餘項目。 The work progress management unit 126 manages the remaining items (unexecuted work items) and the remaining work time, and determines whether or not the remaining items can be completed within the remaining work time.

例如,作業進展管理部126,基於作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從總作業時間減算扣除已查明的累計作業時間,藉此算出殘餘作業時間。另外,作業進展管理部126,將未實施的作業項目之作業時間加總,以算出必要作業時間。並且,作業進展管理部126,判斷已算出的必要作業時間是否較已算出的殘餘作業時間還要長。 For example, the work progress management unit 126 finds the accumulated work time from the start of the work to the present based on the display history of the work instruction, and subtracts the accumulated accumulated work time from the total work time to calculate the remaining work time. Further, the work progress management unit 126 adds up the work time of the unexecuted work items to calculate the necessary work time. Further, the work progress management unit 126 determines whether or not the calculated required work time is longer than the calculated remaining work time.

再者,作業進展管理部126,將複數作業項目中的哪一個從未實施的作業項目中除外之後,未實施的作業項目變為零,並且,在未經過總作業時間的情況下,將已被除外的作業項目加回未實施的作業項目。 Further, after the work progress management unit 126 excludes one of the plurality of work items from the work item that has not been executed, the unexecuted work item becomes zero, and if the total work time has not elapsed, The excluded work items are added back to the unimplemented work items.

當作業進展管理部126判斷殘餘項目無法在殘餘作業時間內完成的情況下,優先度判斷部127被呼叫出來,參照作業指示檔案中記載的各個作業項目各自的優先度資訊,選擇除外的作業項目,設定除外旗標。 When the work progress management unit 126 determines that the remaining item cannot be completed in the remaining work time, the priority determination unit 127 is called, and refers to the priority information of each work item described in the work instruction file, and selects the excluded work item. , set the exception flag.

例如,優先度判斷部127,在未實施的作業項目中依照優先度低的順序指定除外對象,將被指定為除外對象的作業項目從未 實施的作業項目中除外,藉此,使得必要作業時間在殘餘作業時間以下。在此,如後述,優先度判斷部127,在複數作業對象當中,從只包含未實施的作業項目的作業對象中,按照優先度低的順序指定除外對象,將被指定的作業對象之作業項目從未實施的作業項目除外,藉此,能夠在不讓作業效率惡化的情況下減少作業時間。再者,有複數個優先度相同的作業項目或作業對象的情況下,按照能夠削減的作業時間長的順序、或作業指示檔案中記載於上方的順序(執行作業順序在前之順序)等的預定的順序,將作業項目或作業對象逐一指定為除外對象亦可。 For example, the priority determination unit 127 specifies the exclusion target in the unexecuted work item in the order of lower priority, and excludes the work item designated as the exclusion target from the work item that has never been executed, thereby making the necessary work time Below the residual working time. Here, as described later, among the plurality of job objects, the priority determination unit 127 specifies the exclusion target in the order of lower priority from the work objects including only the unexecuted work items, and specifies the work items of the designated work target. Except for the work items that have never been implemented, it is possible to reduce the work time without deteriorating the work efficiency. In addition, when there are a plurality of work items or work objects having the same priority, the order in which the work time can be reduced is long, or the order in which the job instruction file is described above (the order in which the work order is preceded) is used. In the predetermined order, it is also possible to designate the work item or the work object one by one as the excluded object.

第3圖為概略顯示伺服器裝置150之構成的方塊圖。 FIG. 3 is a block diagram schematically showing the configuration of the server device 150.

伺服器裝置150具備:作業資訊記憶部151、作業指示檔案產生部152、檔案記憶部155、作業記錄記憶部156、及通訊部157。 The server device 150 includes a work information storage unit 151, a work instruction file generation unit 152, a file storage unit 155, a work record storage unit 156, and a communication unit 157.

作業資訊記憶部151為具有記憶作業資訊的作業資訊資料庫之功能的記憶部。作業資訊,就各個作業項目,顯示表示作業項目的必要程度的優先度(第1優先度)及作業項目的作業時間(第1作業時間)。優先度,為預設的值,可以由過去的作業履歷及故障預測之至少任一者自動決定。 The job information storage unit 151 is a memory unit having a function of a job information database that stores job information. The job information displays the priority (first priority) indicating the degree of necessity of the work item and the work time (first work time) of the work item for each work item. The priority value, which is a preset value, can be automatically determined by at least one of past job history and failure prediction.

另外,作業資訊記憶部151,具有就各個作業項目,記憶影像、聲音及文本等用以進行作業指示的媒體資訊的媒體資訊資料庫的功能。另外,作業資訊記憶部151亦可具有記憶Excel(登錄商標)檔案、CSV檔案及XML檔案等的資料庫的功能。 Further, the work information storage unit 151 has a function of storing a media information database for media information such as video, audio, and text for performing work instructions for each work item. Further, the work information storage unit 151 may have a function of storing a database such as an Excel (registered trademark) file, a CSV file, and an XML file.

作業指示檔案產生部152,基於編成資訊,由作業資訊記憶部151產生各個作業日及作業者的作業指示檔案。 The work instruction file generation unit 152 generates the work order file for each work day and the operator by the work information storage unit 151 based on the composition information.

具體言之,作業指示檔案產生部152,將作業項目依照作業順序排列,就各個作業項目設定作業者及作業日等,產生設定要何時由誰按照怎樣的順序來執行作業項目的編成資訊。編成資訊亦可由管理者輸入,亦可由自動產生的編成排程反映之。 Specifically, the work instruction file generation unit 152 arranges the work items in accordance with the work order, sets the operator, the work day, and the like for each work item, and generates the compilation information for setting the work items in which order. The compiled information can also be entered by the administrator or reflected in the automatically generated schedule.

作業指示檔案產生部152,當接收到編成資訊檔案,從作業資訊記憶部151中抽出編成資訊中所包含的作業項目對應之優先度、作業時間、及用以進行作業指示的媒體資訊,產生作業指示檔案。 When the job instruction file generating unit 152 receives the compiled information file, the work information storage unit 151 extracts the priority corresponding to the work item included in the composition information, the work time, and the media information for performing the work instruction, and generates the job. Instructions file.

此時,作業指示檔案產生部152,基於作業資訊記憶部151中記憶的作業資訊、及另外產生的編成資訊,算出表示複數作業對象之每一者的作業執行之必要性程度的優先度(第2優先度)及複數作業對象之個別的執行作業時間的作業時間(第2作業時間)。 At this time, the work instruction file generation unit 152 calculates the priority of the degree of necessity of execution of the job indicating each of the plurality of work objects based on the work information stored in the work information storage unit 151 and the separately generated composition information. 2 Priority) and the operation time (second work time) of the individual execution time of the plurality of work objects.

另外,作業指示檔案產生部152產生作業指示檔案,其表示:複數作業對象、複數作業對象之個別的優先度(第2優先度)、複數作業對象之個別的作業時間(第2作業時間)、複數作業項目、複數作業項目個別的優先度(第1優先度)、複數作業項目的個別的作業時間(第1作業時間)、總作業時間及作業順序。 Further, the work instruction file generation unit 152 generates a work instruction file indicating the individual priority (second priority) of the plurality of work objects and the plurality of work objects, and the individual work time (second work time) of the plurality of work objects, The priority of each of the plurality of work items and the plurality of work items (first priority), the individual work time (first work time) of the plurality of work items, the total work time, and the work order.

並且,作業指示檔案產生部152,基於作業指示檔案,產生用以表示指示複數作業項目的個別的作業內容的作業指示的附加檔案並將之附加於作業指示檔案,以產生作業指示檔案群。附加檔案係基於記憶在作業資訊記憶部151的媒體資訊等而產生。 Further, the work instruction file generation unit 152 generates an additional file for indicating a work instruction indicating the individual work contents of the plurality of work items based on the work instruction file, and attaches it to the work instruction file to generate the work instruction file group. The attached file is generated based on the media information or the like stored in the job information storage unit 151.

作業指示檔案產生部152具備:作業指示產生部153、及優先度設定部154。 The work instruction file generation unit 152 includes a work instruction generation unit 153 and a priority setting unit 154.

作業指示產生部153,依據編成資訊等,決定由誰在何時依照怎樣的順序執行哪個作業,從作業資訊記憶部151中抽出對應於已決定之內容的作業項目,針對各個作業者,產生表示作業日時(作業開始日時及作業結束日時)、作業對象、作業項目及總作業時間的作業指示暫時檔案。另外,作業指示產生部153,依據作業指示暫時檔案所示的作業項目,從作業資訊記憶部151抽出附加檔案,產生包含已抽出的附加檔案及已產生的作業指示暫時檔案的作業指示暫時檔案群。 The work instruction generation unit 153 determines, based on the compilation information, etc., which work is performed in which order, and extracts the work item corresponding to the determined content from the work information storage unit 151, and generates an operation for each operator. The daily file (on the start date of the work and the end of the work), the work target, the work item, and the total work time indicate the temporary file. Further, the work instruction generation unit 153 extracts the additional file from the work information storage unit 151 based on the work item indicated by the work instruction temporary file, and generates a job instruction temporary file group including the extracted additional file and the generated job instruction temporary file. .

優先度設定部154,取得作業指示產生部153所產生的作業指示暫時檔案群。並且,優先度設定部154,在作業指示暫時檔案群所包含的作業指示暫時檔案中設定作業項目及作業對象的優先度及作業時間,藉此,將作業指示暫時檔案更新為作業指示檔案。藉此,優先度設定部154產生作業指示檔案群,並將之記憶在檔案記憶部155中。 The priority setting unit 154 acquires the job instruction temporary file group generated by the work instruction generation unit 153. Further, the priority setting unit 154 sets the work item and the priority of the work target and the work time in the work instruction temporary file included in the work instruction temporary file group, thereby updating the work instruction temporary file to the work instruction file. Thereby, the priority setting unit 154 generates a job instruction file group and stores it in the file storage unit 155.

檔案記憶部155記憶由優先度設定部154產生的作業指示檔案群。 The file storage unit 155 memorizes the job instruction file group generated by the priority setting unit 154.

作業記錄記憶部156,將作業者於作業指示顯示處理部120的作業結果輸入處理部125輸入的作業結果及作業證據、還有作業指示顯示處理部120的操作記錄等記憶為作業記錄。在此,作業結果為,於作業結果輸入處理部125輸入的OK及NG等的判斷結果及測定值等。作業證據為,可攜式終端機110的照相機拍攝的照片、還有可攜式終端機110的內部感測器或外部感測器取得的加速度及氣壓等的感測器資料,作為作業者已執行作業的證據。操作記錄為記錄下來作為作業指 示顯示處理部120的按鈕點擊或畫面遷移等的觸發之時刻資訊及操作資訊的文本資料。操作記錄中包含作業指示的顯示履歷及按鈕操作履歷。 The work record storage unit 156 records the work result and the job evidence input by the work result input processing unit 125 of the work instruction display processing unit 120, and the operation record of the work instruction display processing unit 120, as the work record. Here, the result of the work is the determination result, the measured value, and the like of OK, NG, and the like which are input to the work result input processing unit 125. The work evidence is that the photograph taken by the camera of the portable terminal device 110, and the sensor data of the acceleration and air pressure obtained by the internal sensor of the portable terminal device 110 or the external sensor are regarded as the operator. Evidence of the execution of the assignment. The operation record is text data which is recorded as the time information of the trigger and the operation information of the button click or screen transition of the processing unit 120. The operation log includes the display history of the job instruction and the button operation history.

通訊部157,透過網路101,和可攜式終端機110進行通訊。 The communication unit 157 communicates with the portable terminal 110 via the network 101.

第4圖為概略顯示實施形態1中的可攜式終端機110的硬體構成之方塊圖。 Fig. 4 is a block diagram schematically showing the hardware configuration of the portable terminal device 110 in the first embodiment.

如第4圖所示,可攜式終端機110具備:處理各種程式命令的CPU(Central Processing Unit)10、儲存作業指示顯示處理部120的控制程式等的ROM(Read Only Memory)11、暫時儲存CPU進行的演算的中間結果等並能夠高速寫入及讀取的RAM(Random Access Memory)12、進行和伺服器裝置150的通訊的通訊I/F裝置13、HDD(Hard disc Drive)14、輸入作業者的各種指示的輸入裝置15、輸入外部感測器16或外部照相機17取得的資訊等的資訊輸入I/F裝置18、顯示器裝置19、內部感測器20、內部照相機21。 As shown in FIG. 4, the portable terminal device 110 includes a CPU (Central Processing Unit) 10 that processes various program commands, a ROM (Read Only Memory) 11 that stores a control program of the job instruction display processing unit 120, and the like. A RAM (Random Access Memory) 12 capable of high-speed writing and reading, and a communication I/F device 13, HDD (Hard Disc Drive) 14, input for communication with the server device 150, and the like. Information such as input device 15 for various instructions of the operator, information input by the external sensor 16 or the external camera 17 is input to the I/F device 18, the display device 19, the internal sensor 20, and the internal camera 21.

CPU10,依據ROM11中儲存的程式、HDD14中儲存的程式、或、RAM中儲存的程式,執行各種處理。另外,CPU10,將各處理所必須的資料暫時或永久地記憶在RAM12或HDD14中。CPU10進行可攜式終端機110全體的控制。 The CPU 10 executes various processes in accordance with the program stored in the ROM 11, the program stored in the HDD 14, or the program stored in the RAM. Further, the CPU 10 temporarily or permanently stores the data necessary for each process in the RAM 12 or the HDD 14. The CPU 10 controls the entire portable terminal unit 110.

亦即,可攜式終端機110的作業指示顯示處理部120及終端機內時刻取得部113由CPU10實現。再者,作業指示顯示處理部120及終端機內時刻取得部113的一部分或全部,可以由系統LSI等的處理電路(未圖示)實現,亦可由複數個處理電 路協同運作而實現。 In other words, the work instruction display processing unit 120 and the terminal internal time acquisition unit 113 of the portable terminal device 110 are realized by the CPU 10. Further, part or all of the work instruction display processing unit 120 and the terminal internal time acquisition unit 113 may be realized by a processing circuit (not shown) such as a system LSI, or may be realized by a plurality of processing circuits operating in cooperation.

通訊I/F裝置13處理對網路101的輸入輸出。通訊I/F裝置13使用例如未圖示的天線進行無線通訊。通訊部114可以藉由CPU10利用通訊I/F裝置13來實現。 The communication I/F device 13 processes the input and output to the network 101. The communication I/F device 13 performs wireless communication using, for example, an antenna (not shown). The communication unit 114 can be realized by the CPU 10 using the communication I/F device 13.

HDD14由磁氣記憶體等構成,儲存例如做為CPU10進行的各種處理所必要的程式群之軟體。再者,構成CPU10的各種處理軟體的程式,可以事先以專用硬體組裝在電腦中,亦可事先裝在ROM11或HDD14中。該程式,可以記錄在電腦可讀取儲存媒體中提供,亦可以電腦程式產品提供,亦可透過網路101等下載到電腦。 The HDD 14 is composed of a magnetic memory or the like, and stores, for example, software of a program group necessary for various processes performed by the CPU 10. Further, the programs constituting the various processing software of the CPU 10 may be incorporated in the computer with a dedicated hardware in advance, or may be installed in the ROM 11 or the HDD 14 in advance. The program can be recorded on a computer readable storage medium or provided as a computer program product. It can also be downloaded to a computer via the Internet 101.

輸入裝置15為例如顯示部111的觸控面板、軟體鍵盤、數字鍵及鍵盤等的進行輸入的裝置。再者,可攜式終端機110,除了本身裝置具備的輸入裝置15以外,還可以利用以有線或無線方式與可攜式終端機110連線的輸入裝置15。 The input device 15 is, for example, a device that inputs a touch panel, a software keyboard, a numeric keypad, a keyboard, or the like of the display unit 111. Furthermore, the portable terminal device 110 can use an input device 15 that is connected to the portable terminal device 110 in a wired or wireless manner in addition to the input device 15 provided in the device itself.

資訊輸入I/F裝置18為用以和外部裝置連接的通訊I/F。資訊輸入I/F裝置18,由CPU10控制,構成使用Bluetooth(登錄商標)、紅外線通訊、USB、話器架、SD卡、接觸式IC卡及非接觸式IC卡等的輸入I/F。使用此資訊輸入I/F裝置18,由加速度感測器及氣壓感測器等的各種感測器、以及外部照相機等的裝置輸入作業證據。 The information input I/F device 18 is a communication I/F for connecting to an external device. The information input I/F device 18 is controlled by the CPU 10 and constitutes an input I/F using Bluetooth (registered trademark), infrared communication, USB, a telephone holder, an SD card, a contact type IC card, and a non-contact type IC card. Using this information, the I/F device 18 is input, and job evidence is input by various sensors such as an acceleration sensor and a barometric sensor, and an external camera or the like.

亦即,輸入接受部112可以藉由CPU10利用輸入裝置15及資訊輸入I/F裝置18來實現。 That is, the input accepting unit 112 can be realized by the CPU 10 using the input device 15 and the information input I/F device 18.

顯示器裝置19為輸出各種資訊的裝置,由例如,LCD(Liquid Crystal Display)、PDP(Plasma Display Panel)、或、 CRT(Cathode-Ray Tube)顯示器等的顯示裝置構成。例如,作業者,遵照顯示於顯示器裝置的作業指示的畫面圖像,進行畫面操作、作業結果輸入及作業證據輸入等。 The display device 19 is a device that outputs various kinds of information, and is configured by, for example, a display device such as an LCD (Liquid Crystal Display), a PDP (Plasma Display Panel), or a CRT (Cathode-Ray Tube) display. For example, the operator performs screen operation, job result input, job evidence input, and the like in accordance with the screen image of the job instruction displayed on the display device.

亦即,顯示部111可以藉由CPU10利用顯示器裝置19來實現。 That is, the display unit 111 can be realized by the CPU 10 using the display device 19.

第5圖為概略顯示實施形態1中的伺服器裝置150的硬體構成之方塊圖。 Fig. 5 is a block diagram schematically showing the hardware configuration of the server device 150 in the first embodiment.

如第5圖所示,伺服器裝置150具備:處理各種程式的命令之CPU30、儲存作業指示產生部153及優先度設定部154的控制程式等的ROM31、暫時記憶CPU30執行之演算的中間結果等並可以高速寫入及讀取的RAM32、和伺服器裝置150進行通訊的通訊I/F裝置33、HDD34、輸入伺服器裝置150的操作者的各種指示的輸入裝置35、資訊輸入I/F裝置36、及顯示器裝置37。 As shown in FIG. 5, the server device 150 includes a CPU 31 that processes commands for various programs, a ROM 31 that stores a control program of the job instruction generation unit 153 and the priority setting unit 154, and an intermediate result of temporarily calculating the calculation performed by the CPU 30. The RAM 32 which can be written and read at a high speed, the communication I/F device 33 which communicates with the server device 150, the HDD 34, the input device 35 which inputs various instructions of the operator of the server device 150, and the information input I/F device 36. And display device 37.

CPU30,依據ROM31所儲存的程式、HDD34所儲存的程式、或RAM32所儲存的程式,執行各種處理。另外,CPU30,將各處理所必要的資料暫時或永久地記憶在RAM32或HDD34中。CPU30進行伺服器裝置150全體的控制。 The CPU 30 executes various processes in accordance with the program stored in the ROM 31, the program stored in the HDD 34, or the program stored in the RAM 32. Further, the CPU 30 temporarily or permanently stores the data necessary for each process in the RAM 32 or the HDD 34. The CPU 30 performs overall control of the server device 150.

亦即,由CPU30實現伺服器裝置150的作業指示檔案產生部152、作業資訊記憶部151、檔案記憶部155及作業記錄記憶部156。再者,作業指示檔案產生部152的一部分或全部,可以由系統LSI等的處理電路(未圖示)實現,亦可由複數個處理電路協同運作而實現。 That is, the CPU 30 realizes the work instruction file generation unit 152, the work information storage unit 151, the file storage unit 155, and the work record storage unit 156 of the server device 150. Further, part or all of the work instruction file generation unit 152 may be realized by a processing circuit (not shown) such as a system LSI, or may be realized by a plurality of processing circuits operating in cooperation.

通訊I/F裝置33處理對網路101的輸入輸出。通訊部157可以藉由CPU30利用通訊I/F裝置33來實現。 The communication I/F device 33 processes the input and output to the network 101. The communication unit 157 can be realized by the CPU 30 using the communication I/F device 33.

HDD34由磁氣記憶體等構成,儲存例如做為CPU30進行的各種處理所必要的程式群之軟體。再者,構成CPU30的各種處理軟體的程式,可以事先以專用硬體組裝在電腦中,亦可事先裝在ROM31或HDD34中。該程式,可以記錄在電腦可讀取儲存媒體中提供,亦可以電腦程式產品提供,亦可透過網路101等下載到電腦。 The HDD 34 is composed of a magnetic memory or the like, and stores software such as a program group necessary for various processes performed by the CPU 30. Further, the programs constituting the various processing software of the CPU 30 may be incorporated in the computer with a dedicated hardware in advance, or may be installed in the ROM 31 or the HDD 34 in advance. The program can be recorded on a computer readable storage medium or provided as a computer program product. It can also be downloaded to a computer via the Internet 101.

輸入裝置35為例如軟體鍵盤、數字鍵及鍵盤等的進行輸入的裝置。 The input device 35 is a device that inputs an input such as a software keyboard, a numeric keypad, and a keyboard.

資訊輸入I/F裝置36為用以和外部裝置連接的通訊I/F。資訊輸入I/F裝置36由CPU30控制,構成使用Bluetooth(登錄商標)、紅外線通訊、USB、話器架、SD卡、接觸式IC卡及非接觸式IC卡等的輸入I/F。 The information input I/F device 36 is a communication I/F for connecting to an external device. The information input I/F device 36 is controlled by the CPU 30 and constitutes an input I/F using Bluetooth (registered trademark), infrared communication, USB, a telephone holder, an SD card, a contact type IC card, and a non-contact type IC card.

顯示器裝置37為輸出各種資訊的裝置,由例如,LCD(Liquid Crystal Display)、PDP(Plasma Display Panel)、或、CRT(Cathode-Ray Tube)顯示器等的顯示裝置構成。 The display device 37 is a device that outputs various kinds of information, and is configured by, for example, a display device such as an LCD (Liquid Crystal Display), a PDP (Plasma Display Panel), or a CRT (Cathode-Ray Tube) display.

第6圖為表示實施形態1的作業指示系統100中的產生作業指示檔案的處理之流程圖。 Fig. 6 is a flow chart showing the process of generating a work instruction file in the work instruction system 100 according to the first embodiment.

首先,將作業項目、表示各個作業項目的優先度及作業時間的作業資訊、以及影像、聲音及文本等的用以進行作業指示的媒體資訊登錄在作業資訊記憶部151(S10)。 First, the work item, the work information indicating the priority of each work item and the work time, and the media information for indicating the work such as the video, the sound, and the text are registered in the work information storage unit 151 (S10).

第7圖為表示作業資訊記憶部151中登錄的作業資訊之一例的概略圖。 FIG. 7 is a schematic diagram showing an example of job information registered in the job information storage unit 151.

第7圖所示的作業資訊151a為具有ID列151b、優先度列151c、作業時間列151d的表格資訊。ID列151b,儲存作為能 夠唯一特定作業項目的作業項目識別資訊之ID(作業項目ID)。 The job information 151a shown in Fig. 7 is table information having an ID column 151b, a priority column 151c, and a job time column 151d. The ID column 151b stores the ID (job item ID) of the job item identification information which is the only specific job item.

優先度列151c,儲存對應的作業項目的優先度。優先度係因應對應的作業項目的人身意外之風險、故障之風險、法律規定等的理由而設定。再者,亦可以依據感測器所取得的機器的狀態、過去的作業履歷及故障預測,自動設定優先度。 The priority column 151c stores the priority of the corresponding job item. The priority is set based on the risk of the personal accident of the corresponding work item, the risk of failure, legal regulations, and the like. Furthermore, the priority may be automatically set according to the state of the machine acquired by the sensor, the past work history, and the failure prediction.

作業時間列151d,儲存執行對應的作業項目所花費的標準作業時間。作業時間,可以由管理者設定,亦可由作業指示顯示處理部120的操作記錄等得出的作業時間算出標準作業時間,並自動反映之。 The work time column 151d stores the standard work time taken to execute the corresponding work item. The work time can be set by the administrator, or the standard work time can be calculated from the work time obtained by the operation instruction display processing unit 120, and automatically reflected.

另外,用以進行作業指示的影像、聲音及文本等的媒體資訊,和作業項目對應地登錄在作業資訊記憶部151中。 Further, media information such as video, audio, and text for performing the work instruction is registered in the work information storage unit 151 in association with the work item.

第8圖為表示實施形態1中的媒體資訊之一例的概略圖。 Fig. 8 is a schematic view showing an example of media information in the first embodiment.

第8圖所示的媒體資訊151e,為具有ID列151f、指示種類列151g、媒體種類列151h、值列151i的表格資訊。 The media information 151e shown in Fig. 8 is table information having an ID column 151f, an instruction type column 151g, a media type column 151h, and a value column 151i.

ID列151f,儲存用以唯一特定對應的作業項目的ID。 The ID column 151f stores an ID for uniquely corresponding job items.

指示種類列151g,儲存在對應的作業項目中,以媒體說明的作業指示的種類。例如,「準備」為準備作業的指示、「檢查」為檢查作業的指示、「保全」為保全作業的指示、「證據」為證據取得作業的指示。 The indication type column 151g is stored in the corresponding work item, and the type of the job instruction indicated by the media. For example, "preparation" is an instruction to prepare a job, "inspection" is an instruction to inspect an operation, "preservation" is an instruction for a maintenance operation, and "evidence" is an instruction to obtain an operation of evidence.

媒體種類列151h,表示在對應的作業項目中,用於作業指示的媒體之種類。例如,「標題」為將設定於對應之值列151i的值的文本於畫面強調顯示,以作為作業指示的索引。「畫像」為將設定於對應之值列151i的值的畫像檔案顯 示於畫面。「文本」為將設定於對應之值列151i的值的文本顯示於畫面。「輸入」為從事先準備好的按鈕模板中選擇並於畫面顯示設定於對應之值列151i的值的按鈕。 The media type column 151h indicates the type of media used for the job instruction in the corresponding job item. For example, the "title" is a text in which the value set in the corresponding value column 151i is highlighted on the screen as an index of the job instruction. The "image" is an image file for displaying the value set in the corresponding value column 151i on the screen. "Text" is a text for displaying the value set in the corresponding value column 151i on the screen. "Input" is a button that is selected from a button template prepared in advance and displays the value set in the corresponding value column 151i on the screen.

值列151i表示在對應的作業項目中顯示於媒體的內容。 The value column 151i indicates the content displayed on the media in the corresponding job item.

再者,藉由ID使得第7圖所示的作業資訊151a、及第8圖所示的媒體資訊151e彼此關聯,以管理之。 Furthermore, the job information 151a shown in FIG. 7 and the media information 151e shown in FIG. 8 are associated with each other by ID to manage them.

回到第6圖,接著,作業指示產生部153,按照已決定好由誰在何時何地進行作業等的編成資訊,從作業資訊記憶部151抽出作業項目,就作業者及日期的各個組合產生作業指示暫時檔案(S11)。在實施形態1中,編成資訊包括:作業日時(作業開始日時及作業結束日時)、作業者ID、作業對象(物件ID、號機ID、作業場所ID及對象機器ID)、ID、總作業時間及作業順序。編成資訊可由管理者輸入,亦可由自動產生的編成排程反映。用下述方法將編成資訊輸入作業指示檔案產生部152:在作業指示檔案產生部152設有GUI(Graphical User Interface),由管理者直接輸入,另外輸入使用Excel(登錄商標)等的軟體作成的編集資訊檔案,或者輸入由編成排程軟體自動作成的編成資訊檔案等的方法。輸入作業指示檔案產生部152的編成資訊記憶在例如作業資訊記憶部151中。 Returning to Fig. 6, next, the work instruction generation unit 153 extracts the work item from the work information storage unit 151 in accordance with the preparation information of the person who is determined when and where the work is performed, and generates the combination of the operator and the date. The job indicates a temporary file (S11). In the first embodiment, the composition information includes: the work day (the work start date and the work end date), the operator ID, the work target (object ID, the phone ID, the work site ID, and the target device ID), the ID, and the total work time. And the order of operations. The compiled information can be input by the administrator or can be reflected in the automatically generated schedule. The information input job instruction file generation unit 152 is provided with a GUI (Graphical User Interface), which is directly input by the administrator and is input by software such as Excel (registered trademark). Edit the information file, or input the method of compiling the information file automatically created by the programming software. The compiled information of the input job instruction file generating unit 152 is stored in, for example, the job information storage unit 151.

繼之,優先度設定部154,在作業指示產生部153所產生的作業指示暫時檔案中,就各個作業項目及各個作業對象,設定優先度及作業時間,以產生作業指示檔案(S12)。作業指示檔案可以按照例如,物件、號機、作業場所、對象機器 及作業項目的類別區分,就各類別設定優先度及作業時間。 Then, the priority setting unit 154 sets the priority and the work time for each work item and each work target in the work instruction temporary file generated by the work instruction generation unit 153 to generate a work instruction file (S12). The job instruction file can be set according to, for example, the object, the number, the work place, the target machine, and the type of the work item, and the priority and the work time are set for each category.

第9圖為表示實施形態1中的作業指示檔案的1例的概略圖。 Fig. 9 is a schematic view showing an example of a work instruction file in the first embodiment.

第9圖所示的作業指示檔案155a為具備下列欄位的表格資訊:物件列155b、優先度(物)列155c、作業時間(物)列155d、號機列155e、優先度(號)列155f、作業時間(號)列155g、作業場所列155h、優先度(場)列155i、作業時間(場)列155j、對象機器列155k、優先度(機)列155l、作業時間(機)列155m、作業項目列155n、優先度(項)列155o、作業時間(項)列155p。 The work instruction file 155a shown in Fig. 9 is table information having the following fields: object column 155b, priority (object) column 155c, work time (object) column 155d, machine column 155e, priority (number) column. 155f, work time (number) column 155g, work place column 155h, priority (field) column 155i, work time (field) column 155j, target device column 155k, priority (machine) column 155l, work time (machine) column 155m, work item column 155n, priority (item) column 155o, and work time (item) column 155p.

物件列155b,儲存物件ID,其為唯一特定作為大樓及醫院等的作業對象之物件的物件識別資訊。再者,物件具有一個或複數的號機。 The object column 155b stores the object ID, which is the object identification information that uniquely identifies the object as the work object of the building, the hospital, and the like. Furthermore, the object has one or a plurality of machines.

優先度(物)列155c儲存對應的物件之優先度。 The priority (object) column 155c stores the priority of the corresponding object.

作業時間(物)列155d儲存對應的物件的作業時間。 The operation time (object) column 155d stores the operation time of the corresponding object.

號機列155e儲存號機ID,其為唯一特定作為作業對象的升降機的號機識別資訊。再者,號機有一個或複數作業場所。 The number column 155e stores the number ID, which is the unique identification information of the elevator that is uniquely specified as the work object. Furthermore, the machine has one or multiple working places.

優先度(號)列155f儲存對應的升降機的優先度。 The priority (number) column 155f stores the priority of the corresponding elevator.

作業時間(號)列155g儲存對應的升降機之作業時間。 The working time (number) column 155g stores the working time of the corresponding elevator.

作業場所列155h儲存場所ID,其為用以唯一特定機械室、各樓層及PIT等的作業執行場所的場所識別資訊。再者,作業場所有一個或複數對象機器。 The work place column 155h stores the place ID, which is the place identification information for uniquely specifying the machine room, each floor, and the work execution place of the PIT. Furthermore, there is one or multiple object machines in the job site.

優先度(場)列155i儲存對應的作業場所的優先度。 The priority (field) column 155i stores the priority of the corresponding work place.

作業時間(場)列155j儲存對應的作業場所中的作業時間。 The work time (field) column 155j stores the work time in the corresponding work place.

對象機器列155k儲存機器ID,其為用以唯一特定纜繩、煞車及門等的作為作業對象的機器的機器識別資訊。再者,對象機器有一個或複數作業項目。 The target machine train 155k stores a machine ID, which is machine identification information of a machine as a work object for uniquely specifying a cable, a brake, a door, and the like. Furthermore, the target machine has one or multiple job items.

優先度(機)列155l儲存對應的對象機器的優先度。 The priority (machine) column 155l stores the priority of the corresponding object machine.

作業時間(機)列155m儲存對應的對象機器中的作業時間。 The work time (machine) column 155m stores the work time in the corresponding target machine.

作業項目列155n儲存纜繩的狀態確認及纜繩張力確認等的作業項目的ID。再者,作業項目具有用於一個或複數作業指示的媒體。 The work item column 155n stores the status of the storage cable and the ID of the work item such as the cable tension check. Furthermore, the work item has media for one or multiple job instructions.

優先度(項)列155o儲存對應的作業項目的優先度。 The priority (item) column 155o stores the priority of the corresponding job item.

作業時間(項)列155p儲存對應的作業項目中的作業時間。 The job time (item) column 155p stores the job time in the corresponding job item.

另外,作業指示檔案155a內的資料,在作業指示暫時檔案產生時,考慮到移動路徑及開關的開及關的時間點等的作業效率,從上部開始依照作業順序排列,在不考慮優先度的情況下,從上部開始依序顯示作業指示。 Further, in the work instruction file 155a, when the work instruction temporary file is generated, the work efficiency such as the time of the movement of the movement path and the switch is considered, and the work order is arranged from the top, regardless of the priority. In this case, the job instructions are displayed in order from the top.

再者,作業對象,如上述般依物件、號機、作業場所及對象機器的各類別分類。各類別中,上位的類別包含下位的一個或複數類別,作為最下位之類別的對象機器包含一個或複數作業項目。通常,上位的類別具有較下位類別更多的作業項目。 Further, the work target is classified into categories according to the object, the number, the work place, and the target machine as described above. Among the categories, the upper category includes one or more of the lower categories, and the target machine as the lowest category contains one or plural items. Usually, the upper category has more work items than the lower category.

在此,詳細說明優先度的設定方法。 Here, the method of setting the priority will be described in detail.

首先,為了區別作業項目當中的一定要執行的作業項目、和可以留待處理的作業項目,在作業資訊151a中,必須要執行的作業項目之優先度值設定為0、可留待處理的作業項目之優先度值設定為1以上。優先度值設定為1以上的情況下,例如,可以依以下方式設定其值。 First, in order to distinguish between a work item to be executed among the work items and a work item that can be left to be processed, in the work information 151a, the priority value of the work item that must be executed is set to 0, and the work item that can be left to be processed is The priority value is set to 1 or more. When the priority value is set to 1 or more, for example, the value can be set as follows.

留待處理作業項目的情況下,在預計的下次檢查前必須要再度到訪等的,到訪次數增加的作業項目的優先度之值設定為1。下次作業時,準備作業增加等的作業效率變差的作業項目的優先度值設定為2。不影響下次作業時的作業效率的作業項目的優先度值設定為3。 When the work item is to be processed, it is necessary to visit again before the expected next inspection, and the priority value of the work item with the increased number of visits is set to 1. At the time of the next work, the priority value of the work item whose work efficiency is deteriorated such as the increase in the preparation work is set to 2. The priority value of the work item that does not affect the work efficiency at the next work is set to 3.

並且,優先度設定部154,基於作業資訊151a,將對應的作業項目的優先度儲存在優先度(項)列155o中。 Further, the priority setting unit 154 stores the priority of the corresponding work item in the priority (item) column 155o based on the work information 151a.

繼之,優先度設定部154,由儲存在作業項目的優先度(項)列155o中的值,設定對象機器的優先度(機)列155l的值。例如,對應的對象機器含有優先度0的作業項目的情況下,必須要檢查該對象機器,因此優先度設定部154將優先度(機)列155l設定為0。 Next, the priority setting unit 154 sets the value of the priority (machine) column 155l of the target device from the value stored in the priority (item) column 155o of the work item. For example, when the corresponding target device includes the work item of priority 0, it is necessary to check the target device. Therefore, the priority setting unit 154 sets the priority (machine) column 155l to 0.

另一方面,對應的對象機器中不包含優先度0的作業項目的情況下,優先度設定部154,將對應的對象機器所包含的作業項目的優先度(項)列155o中所儲存的值的合計值設定做為該對象機器的優先度(機)列155l的值。例如,如第10圖所示,「機器3」中包含作業項目1(優先度(項)=3)、作業項目2(優先度(項)=2)、作業項目3(優先度(項)=2)的情況下,機器3的優先度(機)列155l中設定為7(=3+2+2)。 On the other hand, when the target device does not include the priority 0 job item, the priority setting unit 154 stores the value stored in the priority (item) column 155o of the work item included in the corresponding target device. The total value is set as the value of the priority (machine) column 155l of the target machine. For example, as shown in Fig. 10, "machine 3" includes job item 1 (priority (item) = 3), job item 2 (priority (item) = 2), and job item 3 (priority (item)). In the case of =2), the priority (machine) column 155l of the machine 3 is set to 7 (= 3 + 2 + 2).

同樣地,從對應的對象機器之優先度(機)列155l中儲存的值,設定對應的作業場所的優先度(場)列155i的值,從對應的作業場所的優先度(場)列155i中儲存的值,設定對應的號機的優先度(號)列155f的值、從對應的號機的優先度(號)列155f中儲存的值,設定對應的物件的優先度(物)列155c的值。 Similarly, the value of the priority (field) column 155i of the corresponding work site is set from the value stored in the priority (machine) column 155l of the corresponding target device, and the priority (field) column 155i from the corresponding work site is set. The value stored in the corresponding number is set to the value of the priority (number) column 155f of the corresponding number, and the value stored in the priority (number) column 155f of the corresponding number is set, and the priority (object) column of the corresponding object is set. The value of 155c.

再者,各優先度之值係就各個類別進行比較,優先度的值越低,則被當作優先度越高的項目來處理。亦即,優先度之值為0的作業項目是最優先的,優先度的值越大,則其必要性程度越低。因此,優先度的值越大,越容易成為後述的除外對象。 Furthermore, the value of each priority is compared for each category, and the lower the priority value, the more the priority is treated. That is, the job item whose priority value is 0 is the highest priority, and the greater the value of the priority, the lower the degree of necessity. Therefore, the larger the value of the priority, the easier it is to be excluded as described later.

藉此,能夠就各個類別進行優先度的比較。另外,對作業項目設定優先度的值,就能夠自動設定上位類別的優先度。 Thereby, it is possible to compare the priorities for each category. In addition, by setting a priority value for the work item, the priority of the upper category can be automatically set.

繼之,詳細說明作業時間的設定方法。 Next, the method of setting the work time will be described in detail.

首先,優先度設定部154,基於作業資訊151a,將對應的作業項目的作業時間儲存在作業時間(項)列155p中。 First, the priority setting unit 154 stores the work time of the corresponding work item in the work time (item) column 155p based on the work information 151a.

繼之,優先度設定部154,將對應的對象機器所包含之作業項目的作業時間(項)列155p中儲存的作業時間的合計值儲存在對應的對象機器的作業時間(機)列155m。例如,如第9圖所示,「機器1」中包含作業項目1(作業時間(項)=0:05)、作業項目2(作業時間(項)=0:10)及作業項目3(作業時間(項)=0:10)的情況下,機器1的作業時間(機)列155m中設定為0:25。 Then, the priority setting unit 154 stores the total value of the work time stored in the work time (item) column 155p of the work item included in the corresponding target device in the work time (machine) column 155m of the corresponding target device. For example, as shown in Fig. 9, "machine 1" includes job item 1 (job time (item) = 0:05), job item 2 (job time (item) = 0: 10), and job item 3 (job) In the case of time (term) = 0: 10), the working time (machine) column 155m of the machine 1 is set to 0:25.

同樣地,從對應的對象機器的作業時間(機)列155m中儲存的值,設定對應的作業場所的作業時間(場)列155j的值,從對應的作業場所的作業時間(場)列155j中儲存的值,設定對應的號機的作業時間(號)列155g的值,從對應的號機的作業時間(號)列155g中儲存的值,設定對應的物件的作業時間(物)列155d的值。 Similarly, the value of the work time (field) column 155j of the corresponding work place is set from the value stored in the work time (machine) column 155m of the corresponding target device, and the work time (field) column 155j from the corresponding work place is set. For the value stored in the corresponding machine, set the value of the work time (number) column 155g of the corresponding machine, and set the work time (object) column of the corresponding object from the value stored in the work time (number) column 155g of the corresponding machine. The value of 155d.

藉此,將優先度低的作業項目或作業對象除外的情況下,能夠算出可以減少多少的作業時間。 Thereby, when the work item having a low priority or the work target is excluded, it is possible to calculate the work time that can be reduced.

另外,設定作業項目的作業時間,就能夠算出上位類別的作業時間。 In addition, by setting the work time of the work item, it is possible to calculate the work time of the upper category.

再者,第9圖中,為了說明容易起見,以表格形式來說明作業指示檔案155a,但作業指示檔案也可以如第10圖所示的作業指示檔案155q那樣,以XML構成。在此情況下,將作業全體附加<WORK>的標籤、物件附加<FIELD>的標籤、號機附加<CAR>的標籤、作業場所附加<POSITION>的標籤、對象機器附加<TARGET>的標籤及作業項目附加<CHECKITEM>的標籤,能夠設定優先度及作業時間作為各要素的屬性。 In the ninth figure, the work instruction file 155a is described in a tabular form for the sake of convenience of explanation. However, the work instruction file may be configured in XML as in the work instruction file 155q shown in FIG. In this case, the label of the <WORK> is attached to the entire work, the label of the <FIELD> is attached to the object, the label of the <CAR> is attached to the number, the label of the <POSITION> is added to the work place, and the label of the target device is attached <TARGET>. The <CHECKITEM> tag is attached to the work item, and the priority and work time can be set as the attributes of each element.

第10圖中,<CONTENT>標籤具有指示種類的屬性,構成為包含複數作業指示的媒體<TITLE>、<TEXT>、<IMG>及<INPUT>的組合。 In Fig. 10, the <CONTENT> tag has an attribute indicating the type, and is configured as a combination of media <TITLE>, <TEXT>, <IMG>, and <INPUT> including a plurality of job instructions.

第11圖為表示將實施形態1的作業指示系統100利用在作業現場之前,在辦公室等執行的事前準備的流程圖。 Fig. 11 is a flow chart showing the preparation of the work instruction system 100 according to the first embodiment, which is executed in an office or the like before the work site.

首先,作業者在作業的前日或當日,利用辦公室等的能夠利用網路存取伺服器裝置150的環境中,啟動可攜式終端機110內的作業指示顯示處理部120(S20)。 First, the operator activates the work instruction display processing unit 120 in the portable terminal device 110 in an environment in which the server device 150 can be accessed by the network on the day before or on the day of the work (S20).

繼之,作業者,對可攜式終端機110進行作業指示檔案群的下載指示(S21)。例如,作業者按壓由作業指示顯示處理部120顯示於顯示部111的下載按鈕,將儲存在伺服器裝置150的作業指示檔案群下載到可攜式終端機110。就作業者及日期的各個組合,將作業指示檔案群記憶在伺服器裝置150中,作業者可以僅取得自己在當日要進行之作業的作業指示檔案群。 Next, the operator performs an instruction to download the job instruction file group to the portable terminal device 110 (S21). For example, the operator presses the download button displayed on the display unit 111 by the work instruction display processing unit 120, and downloads the work instruction file group stored in the server device 150 to the portable terminal device 110. The job instruction file group is stored in the server device 150 for each combination of the operator and the date, and the operator can obtain only the work instruction file group of the work to be performed on the day.

從作業者接收下載指示的作業指示顯示處理部120,透過 通訊部114,將下載要求傳送到伺服器裝置150。 The job instruction display processing unit 120 that receives the download instruction from the operator transmits the download request to the server device 150 via the communication unit 114.

繼之,伺服器裝置150,當接收下載要求時,透過通訊部157,將所要求的作業指示檔案群傳送到可攜式終端機110(S22)。 Next, when receiving the download request, the server device 150 transmits the requested job instruction file group to the portable terminal device 110 via the communication unit 157 (S22).

繼之,可攜式終端機110,在作業指示檔案群下載結束後,結束作業指示顯示處理部120(S23)。 Then, the portable terminal device 110 ends the job instruction display processing unit 120 after the job instruction file group download is completed (S23).

第12圖為表示將實施形態1的作業指示系統100利用在作業現場時的處理的流程圖。 Fig. 12 is a flowchart showing the processing when the work instruction system 100 of the first embodiment is used at the job site.

首先,作業者,將已下載作業指示檔案群的可攜式終端機110攜往作業現場,在作業開始時啟動作業指示顯示處理部120(S30)。 First, the operator brings the portable terminal device 110 that has downloaded the job instruction file group to the job site, and starts the job instruction display processing unit 120 at the start of the job (S30).

繼之,當作業指示顯示處理部120啟動時,顯示處理部124在顯示部111顯示主畫面圖像(S31)。 Then, when the work instruction display processing unit 120 is activated, the display processing unit 124 displays the main screen image on the display unit 111 (S31).

繼之,顯示處理部124,基於顯示於顯示部111的主畫面圖像,在輸入接受部112接收作業者輸入的顯示對象的選擇,依序在顯示部111顯示作業指示畫面圖像(S32)。 Then, the display processing unit 124 receives the selection of the display target input by the operator in the input accepting unit 112 based on the main screen image displayed on the display unit 111, and sequentially displays the job instruction screen image on the display unit 111 (S32). .

此時,顯示處理部124,在必須指示要輸入作業結果以作為作業指示的情況下,在顯示部111的作業指示畫面圖像中顯示作業結果的輸入指示,在輸入接受部112中,接收來自作業者的作業結果輸入(S33)。 At this time, when it is necessary to instruct the input of the work result as the work instruction, the display processing unit 124 displays an input instruction of the work result on the work instruction screen image of the display unit 111, and receives the input from the input accepting unit 112. The result of the work of the operator is input (S33).

另外,顯示處理部124,在必須指示要輸入作業證據以作為作業指示的情況下,在顯示部111的作業指示畫面圖像顯示作業證據的輸入指示,在輸入接受部112中,接收來自作業者的作業證據輸入(S34)。 Further, when it is necessary to instruct the input of the job evidence as the work instruction, the display processing unit 124 displays an instruction to input the job evidence on the job instruction screen image of the display unit 111, and receives the operator from the input accepting unit 112. Job evidence input (S34).

並且,顯示處理部124,在顯示部111所顯示的作業指示畫面圖像中的「下一步」按鈕被按壓的情況下(S35中[是]),處理進行步驟S36。 When the "Next" button in the job instruction screen image displayed on the display unit 111 is pressed (YES in S35), the processing unit 124 proceeds to step S36.

在步驟S36中,由作業進展管理部126進行作業進展管理處理。此處理如後述。 In step S36, the job progress management unit 126 performs job progress management processing. This processing will be described later.

步驟S36的作業進展管理處理中,作業進展管理部126判斷作業結束的情況下(S37中[是]),處理進行步驟S38。作業進展管理部126判斷作業未結束的情況下(S37中[否]),處理回到步驟S32,顯示處理部124,在顯示部111顯示下一個作業項目的作業指示畫面圖像。 In the work progress management process of step S36, when the work progress management unit 126 determines that the work is completed (YES in S37), the process proceeds to step S38. When the work progress management unit 126 determines that the job has not been completed (NO in S37), the process returns to step S32, and the display processing unit 124 displays the job instruction screen image of the next work item on the display unit 111.

步驟S38中,可攜式終端機110結束作業指示顯示處理部120。 In step S38, the portable terminal device 110 ends the job instruction display processing unit 120.

第13圖為表示實施形態1的作業指示系統100中的作業指示畫面圖像之一例的概略圖。 Fig. 13 is a schematic view showing an example of a work instruction screen image in the work instruction system 100 according to the first embodiment.

第13圖所示的作業指示畫面圖像160,為由作業指示檔案群構成的網頁的畫面圖像,其具有:進展資訊顯示欄160a、作業標題顯示欄160b、作業指示說明文顯示欄160c、作業指示說明圖顯示欄160d、作業結果輸入欄160e、主頁面按鈕160h、下一步按鈕160i及結果一覽按鈕160j。 The job instruction screen image 160 shown in FIG. 13 is a screen image of a web page composed of a job instruction file group, and includes a progress information display field 160a, a job title display field 160b, a job instruction description text display column 160c, and The job instruction description map display column 160d, the job result input field 160e, the main page button 160h, the next button 160i, and the result list button 160j.

進展資訊顯示欄160a中顯示殘餘作業時間及殘餘項目。 The residual work time and residual items are displayed in the progress information display column 160a.

作業標題顯示欄160b中以文本強調顯示作業的索引。 The index of the job is highlighted in text in the job title display column 160b.

作業指示說明文顯示欄160c中以文本顯示作業指示的說明文。 The explanatory text of the job instruction is displayed in text in the job instruction explanatory text display column 160c.

作業指示說明圖顯示欄160d中顯示靜止畫面、動畫、影片、聲音、HTML等說明作業指示的媒體。 The job instruction description screen display column 160d displays a media indicating a job instruction such as a still picture, an animation, a movie, a sound, and an HTML.

作業結果輸入欄160e中顯示輸入作業良窳判斷結果的OK按鈕160f及NG按鈕160g。再者,在第14圖中,顯示了OK按鈕160f及NG按鈕160g,但也可以顯示例如輸入作業對象的測定值之值的數值輸入欄(未圖示)。另外,也可以不僅是按鈕及輸入欄,還進行對應於按鈕點擊時將良窳判斷基準及測定基準值等的資訊以彈跳視窗表示的功能、及、以碼表測定時間的功能等的對應於作業項目的功能之顯示。 The OK button 160f and the NG button 160g for inputting the job determination result are displayed in the work result input field 160e. In addition, although the OK button 160f and the NG button 160g are displayed in Fig. 14, a numerical value input field (not shown) for inputting the value of the measured value of the work object may be displayed. In addition, it is also possible to perform not only a button and an input field but also a function of displaying information such as a good judgment criterion and a measurement reference value in a pop-up window when the button is clicked, and a function of measuring time with a code table. Display of the function of the job item.

作業結果輸入時,作業者遵照作業指示說明文顯示欄160c及作業指示說明圖顯示欄160d的顯示,進行作業,並對應於作業結果輸入欄160e的顯示,透過輸入接受部112輸入作業結果。 When the work result is input, the operator performs the work in accordance with the display of the work instruction explanatory text display column 160c and the work instruction description map display column 160d, and inputs the work result through the input accepting unit 112 in response to the display of the work result input field 160e.

另外,作業證據輸入時也是一樣,作業者遵照作業指示說明文顯示欄160c及作業指示說明圖顯示欄160d的顯示,進行作業,透過輸入接受部112,點擊照相機啟動按鈕,取得照片、影片及聲音的資訊,輸入作業證據。 In addition, the same is true for the job evidence input, and the operator follows the display of the work instruction explanatory text display column 160c and the work instruction explanation map display field 160d, and performs an operation, and passes through the input reception unit 112, and clicks the camera activation button to obtain a photo, a movie, and a sound. Information, enter job evidence.

主頁面按鈕160h為接收為了跳回主畫面圖像的輸入的主頁面指示區域。 The main page button 160h is a main page indication area for receiving an input for jumping back to the main screen image.

下一步按鈕160i是為了使作業指示畫面圖像進入下一頁(下一個作業項目)的進行指示輸入區域。 The next button 160i is an instruction input area for causing the job instruction screen image to enter the next page (next job item).

結果一覽按鈕160j是為了遷移到將作業結果一覽顯示的結果一覽畫面圖像的結果一覽顯示指示輸入區域。 The result list button 160j is a result list display instruction input area for migrating to the result list screen image in which the work result list is displayed.

第14圖為表示實施形態1的作業指示系統100中 的結果一覽顯示畫面圖像之一例的概略圖。 Fig. 14 is a schematic view showing an example of a result list display screen image in the work instruction system 100 according to the first embodiment.

第14圖所示的結果一覽顯示畫面圖像161顯示具有作業項目名列161a、結果列161b、證據列161c的表格形式之資訊。 The result list display screen image 161 shown in Fig. 14 displays information in the form of a table having the work item name column 161a, the result column 161b, and the evidence column 161c.

作業項目名列161a顯示作為作業項目之名稱的作業項目名。 The job item name column 161a displays the job item name as the name of the job item.

結果列161b顯示對應的作業項目中所輸入的結果。 The result column 161b displays the result entered in the corresponding job item.

證據列161c顯示前往對應的作業項目中所輸入的證據的鏈結。 The evidence column 161c displays the link to the evidence entered in the corresponding work item.

在實施形態1中,在作業指示中要求輸入的為以下的組合。 In the first embodiment, the following combinations are required to be input in the work instruction.

第1組合為,指示種類為「檢查」、媒體種類為「輸入」的組合。 The first combination is a combination of the indication type "check" and the media type "input".

第2組合為,指示種類為「保全」、媒體種類為「輸入」的組合。 The second combination is a combination of the indication type "preservation" and the media type "input".

第3組合為,指示種類為「證據」、媒體種類為「輸入」的組合。 The third combination is a combination of the indication type "evidence" and the media type "input".

在此,第1組合中,「檢查」的作業結果為「OK」的情況下,將輸入以作為「檢查」的作業結果的值(OK)顯示於結果列161b。 In the first combination, when the result of the "check" job is "OK", the value (OK) of the job result as the "check" is input to the result column 161b.

另外,第1組合中,「檢查」的作業結果為「NG」、且沒有「保全」的作業指示的情況下,輸入以作為「檢查」的作業結果的值(NG)顯示於結果列161b。 In the first combination, when the job result of the "check" is "NG" and there is no job instruction for "preservation", the value (NG) of the job result as the "check" is input and displayed in the result column 161b.

另外,在第1組合中,「檢查」的作業結果為「NG」,且有「保全」的作業指示的情況下,要求「保全」的作業結果的輸入。並且,在結果列161b中顯示輸入以作為「保全」的 作業結果的值。 In addition, in the first combination, when the result of the "check" is "NG" and there is a job instruction of "preservation", the input of the "preservation" job result is requested. Further, in the result column 161b, the value input as the result of the job of "preservation" is displayed.

另外,第3組合中,在證據列161c中顯示前往輸入媒體的鏈結,當點擊鏈結時,打開儲存已輸入作為證據的資訊的檔案,使得能夠確認已輸入的證據。再者,在不要求證據輸入的情況下,在證據列161c中顯示表示未輸入的「-」。 Further, in the third combination, the link to the input medium is displayed in the evidence column 161c, and when the link is clicked, the file storing the information that has been input as evidence is opened, so that the input evidence can be confirmed. Further, in the case where no evidence input is required, "-" indicating that the input is not displayed is displayed in the evidence column 161c.

再者,作業項目的作業尚未結束的情況下,結果列161b中顯示「未實施」。 In addition, when the work of the work item has not been completed, "not implemented" is displayed in the result column 161b.

作業者,在作業結束時,顯示作業一覽顯示畫面,並確認沒有遺漏作業,才結束作業。 When the operator finishes the job, the job list display screen is displayed, and it is confirmed that the job is not finished.

第15圖及第16圖為表示實施形態1的作業指示系統中100的作業進展管理處理的流程圖。 Fig. 15 and Fig. 16 are flowcharts showing the work progress management processing in the work instruction system 100 of the first embodiment.

首先,作業進展管理部126,管理作為殘餘的作業項目之殘餘項目的有無,確認是否有殘餘項目(S40)。殘餘項目,係由作業指示檔案155a中記載的作業項目、和依據作業結果輸入處理部125之狀態為作業已執行完畢的作業項目之差分算出。作業進展管理部126,可以參照顯示處理部124所取得的顯示履歷,來管理殘餘項目。有殘餘項目的情況下(S40中[是]),處理進行步驟S41,沒有殘餘項目的情況下(S40中[否]),處理進行步驟S45。 First, the work progress management unit 126 manages the presence or absence of the remaining items as the remaining work items, and confirms whether or not there is a residual item (S40). The residual item is calculated from the difference between the work item described in the work instruction file 155a and the work item in which the work result input processing unit 125 is executed. The work progress management unit 126 can manage the remaining items by referring to the display history acquired by the display processing unit 124. When there is a residual item (YES in S40), the process proceeds to step S41, and if there is no remaining item (NO in S40), the process proceeds to step S45.

在步驟S41中,作業進展管理部126確認殘餘作業時間之有無。在沒有殘餘作業時間的情況下(S41中[否]),處理進行步驟S42,在有殘餘作業時間的情況下(S41中[是]),處理進行第16圖的步驟S48。 In step S41, the job progress management unit 126 confirms the presence or absence of the remaining work time. When there is no remaining work time (NO in S41), the process proceeds to step S42, and if there is a remaining work time (YES in S41), the process proceeds to step S48 of Fig. 16.

在步驟S42中,作業進展管理部126,確認在作業 指示檔案155a的殘餘項目中是否有優先度(項)列155o的值為0的作業項目。有優先度(項)列155o的值為0的作業項目的情況下(S42中[是]),處理進行步驟S43,在沒有優先度(項)列155o的值為0的作業項目的情況下(S42中[否]),處理進行步驟S44。 In step S42, the work progress management unit 126 confirms whether or not there is a work item having a value of 0 in the priority (item) column 155o among the remaining items in the work instruction file 155a. In the case of a job item having a value of 0 in the priority (item) column 155o (YES in S42), the process proceeds to step S43, in the case where there is no job item having a value of 0 in the priority (item) column 155o. (No in S42), the processing proceeds to step S44.

步驟S43中,因為必須要執行的作業項目尚未實施,所以,作業進展管理部126增加殘餘作業時間。此時,增加的時間可以反映優先度(項)列155o的值為0的殘餘項目的合計作業時間,亦可由作業者手動輸入和顧客協調後的結果。並且,處理回到步驟S41。 In step S43, since the job item that must be executed has not been implemented, the job progress management section 126 increases the remaining work time. At this time, the increased time may reflect the total operation time of the residual items whose value of the priority (item) column 155o is 0, or may be manually input by the operator and coordinated with the customer. And, the process returns to step S41.

另一方面,步驟S44中,沒有必須執行的作業項目,所以,作業進展管理部126將殘餘項目設定為「留待處理」。並且,處理進行步驟S47。 On the other hand, in step S44, there is no work item that must be executed. Therefore, the work progress management unit 126 sets the remaining item as "reserved processing". And, the process proceeds to step S47.

在步驟S40中,判斷為沒有殘餘項目的情況下(S40中[否]),處理進行步驟S45,作業進展管理部126確認是否有已除外的作業項目。有已除外的作業項目的情況下(S45中[是]),處理進行步驟S46,沒有已除外的作業項目的情況下(S45中[否]),處理進行步驟S47。 If it is determined in step S40 that there is no remaining item (NO in S40), the process proceeds to step S45, and the work progress management unit 126 confirms whether or not there is an excluded work item. When there are already excluded work items (YES in S45), if the process proceeds to step S46 and there are no excluded work items (NO in S45), the process proceeds to step S47.

步驟S46中,作業進展管理部126將已除外的作業項目加入殘餘項目中。 In step S46, the job progress management unit 126 adds the excluded job items to the remaining items.

另一方面,步驟S47中,作業進展管理部126判斷為作業結束,向顯示處理部124指示,以將作業結果畫面圖像顯示於顯示部111,結束處理。 On the other hand, in step S47, the work progress management unit 126 determines that the job is completed, and instructs the display processing unit 124 to display the job result screen image on the display unit 111, and ends the process.

第16圖的步驟S48中,作業進展管理部126,比較殘餘作業時間和殘餘項目的合計作業時間(必要作業時間), 判斷殘餘作業時間是否較殘餘項目的合計作業時間還要長。殘餘作業時間較殘餘項目的合計作業時間長的情況下(S48中[是]),處理進行步驟S49,殘餘作業時間在殘餘項目的合計作業時間以下的情況下(S48中[否]),處理進行步驟S50。 In step S48 of Fig. 16, the work progress management unit 126 compares the remaining work time and the total work time (required work time) of the remaining items, and determines whether or not the remaining work time is longer than the total work time of the remaining items. When the remaining work time is longer than the total work time of the remaining items (YES in S48), the process proceeds to step S49, and if the remaining work time is equal to or less than the total work time of the remaining items (No in S48), the process proceeds. Go to step S50.

步驟S49中,作業進展管理部126判斷為作業未結束,結束處理。 In step S49, the work progress management unit 126 determines that the job has not been completed, and ends the process.

另一方面,步驟S50中,因為無法在殘餘作業時間內將殘餘項目結束,所以,優先度判斷部127進行優先度判斷處理。優先度判斷處理的方法如後述。 On the other hand, in step S50, since the residual item cannot be completed in the remaining work time, the priority determination unit 127 performs the priority determination processing. The method of priority determination processing will be described later.

作業進展管理部126,將優先度判斷處理中當作除外對象的作業項目或當作除外對象的作業對象所包含的作業項目從殘餘項目除外(S51)。藉由將當作除外對象的作業項目除外,能夠減少該作業項目所花費的作業時間。 The work progress management unit 126 excludes the work item included in the work item to be excluded or the work target to be excluded from the priority determination process from the remaining item (S51). By excluding the work item to be excluded, it is possible to reduce the work time spent on the work item.

並且,處理回到步驟S48,作業進展管理部126,再次將殘餘作業時間和殘餘項目的合計作業時間進行比較,若殘餘作業時間比較大(S48中[是]),則處理進行步驟S49。另一方面,若殘餘作業時間相等或殘餘作業時間比較短(S48中[否]),則優先度判斷部127再次進行優先度判斷處理(S50),作業進展管理部126將當作除外對象的作業項目除外(S51)。並且,處理回到步驟S48。 Then, the process returns to step S48, and the work progress management unit 126 compares the remaining work time with the total work time of the remaining items again. If the remaining work time is relatively large (YES in S48), the process proceeds to step S49. On the other hand, if the remaining work time is equal or the remaining work time is relatively short (NO in S48), the priority determination unit 127 performs the priority determination process again (S50), and the work progress management unit 126 treats the excluded object. Except for the work item (S51). And, the process returns to step S48.

第17圖為表示實施形態1之作業指示系統100中的優先度判斷處理的流程圖。 Fig. 17 is a flowchart showing the priority determination processing in the work instruction system 100 of the first embodiment.

升降機保養等的作業,各個作業項目並非獨立,而是有可以有效率進行作業的批組。例如,在檢查某個機器 時,依照事前準備、作業項目1、作業項目2、作業項目3及整理善後的流程執行作業的情況下,將作業項目2留待處理時,在下次作業時,要進行事前準備、作業項目2及整理善後的作業,只是為了要執行作業項目2,而額外產生了伴隨著的事前準備及整理善後的作業,有可能會降低作業效率。 For operations such as maintenance of elevators, each work item is not independent, but has a batch that can perform work efficiently. For example, when a machine is inspected, when the job is executed in accordance with the preparation of the work, the work item 1, the work item 2, the work item 3, and the finishing process, when the work item 2 is left to be processed, the next work is performed. Pre-preparation, work item 2, and finishing work are only for the purpose of executing work item 2, and additional work is accompanied by prior preparation and finishing work, which may reduce work efficiency.

因此,優先度判斷處理的結果,將殘餘項目除外的情況下,以批組為單位予以除外較佳。因此,實施形態1中的優先度判斷處理中,如第9圖的作業指示檔案155a所示,以物件、號機、作業場所及對象機器等的將複數的作業項目批組的單位(類別),進行優先度判斷處理。 Therefore, in the case where the result of the priority judgment processing is excluded from the residual item, it is preferable to exclude it in units of batches. Therefore, in the priority determination processing in the first embodiment, as shown in the work instruction file 155a of FIG. 9, the unit (category) of the plurality of work items is grouped by the object, the number, the work place, the target device, and the like. , the priority judgment process is performed.

首先,優先度判斷部127,判斷作業指示檔案155a的物件之優先度(物)列155c的值(S60)。並且,優先度判斷部127,判斷是否有不包含已執行的作業項目在內,值為除了0以外的優先度之值為最高的物件(優先度為最低的物件)(S61)。在有此種物件的情況下(S61中[是]),優先度判斷部127,將此種物件作為除外對象,結束處理。另一方面,在沒有此種物件的情況下(S61中[否]),處理進行步驟S62。 First, the priority determination unit 127 determines the value of the priority (object) column 155c of the object of the work instruction file 155a (S60). Further, the priority determination unit 127 determines whether or not the object having the highest priority value other than 0 (the object having the lowest priority) is included in the work item (S61). When there is such an object (Yes in S61), the priority determination unit 127 terminates the processing by using such an object as an exclusion target. On the other hand, in the case where such an object is not present (NO in S61), the processing proceeds to step S62.

步驟S62中,優先度判斷部127,判斷作業指示檔案155a的號機的優先度(號)列155f之值。並且,優先度判斷部127,判斷是否有不包含已執行的作業項目在內,值為除了0以外的優先度的值最高的號機(優先度為最低的號機)(S63)。在有此種號機的情況下(S63中[是]),優先度判斷部127,將此種號機作為除外對象,結束處理。另一方面,在沒有此種號機的情況下(S63中[否]),處理進行步驟S64。 In step S62, the priority determination unit 127 determines the value of the priority (number) column 155f of the number of the job instruction file 155a. Further, the priority determination unit 127 determines whether or not there is a number (the lowest priority machine) having the highest value other than 0, excluding the executed work item (S63). When there is such a machine (Yes in S63), the priority determination unit 127 ends the process by using such a machine as an exclusion target. On the other hand, if there is no such machine (NO in S63), the processing proceeds to step S64.

步驟S64中,優先度判斷部127,判斷作業指示檔案155a的作業場所的優先度(場)列155i之值。並且,優先度判斷部127,判斷是否有不包含已執行的作業項目在內,值為除了0以外優先度的值為最高的作業場所(優先度為最低的作業場所)(S65)。在有此種作業場所的情況下(S65中[是]),優先度判斷部127,將此種作業場所作為除外對象,結束處理。另一方面,在沒有此種作業場所的情況下(S65中[否]),處理進行步驟S66。 In step S64, the priority determination unit 127 determines the value of the priority (field) column 155i of the work location of the work instruction file 155a. Further, the priority determination unit 127 determines whether or not the work site having the highest priority value other than 0 (the work site having the lowest priority) is included (S65). When there is such a work place (Yes in S65), the priority determination unit 127 ends the process by using such a work place as an exclusion target. On the other hand, if there is no such work place (NO in S65), the process proceeds to step S66.

在步驟S66中,優先度判斷部127,判斷作業指示檔案155a的對象機器的優先度(機)列155l之值。並且,優先度判斷部127,判斷是否有不包含已執行的作業項目在內,值為除了0以外的優先度的值為最高的對象機器(優先度為最低的對象機器)。在有此種對象機器的情況下(S67中[是]),優先度判斷部127,將此種對象機器作為除外對象,結束處理。另一方面,在沒有此種對象機器的情況下(S67中[否]),處理進行步驟S68。 In step S66, the priority determination unit 127 determines the value of the priority (machine) column 1551 of the target device of the work instruction file 155a. Further, the priority determination unit 127 determines whether or not there is a target device having the highest priority value other than 0 (the target device having the lowest priority), excluding the executed work item. When there is such a target device (Yes in S67), the priority determination unit 127 terminates the processing by using such a target device as an exclusion target. On the other hand, if there is no such target machine (NO in S67), the process proceeds to step S68.

在步驟S68中,優先度判斷部127判斷作業指示檔案155a的作業項目的優先度(項)列155o之值。並且,優先度判斷部127,將尚未實施的作業項目內,值為除了0以外的優先度之值為最高的作業項目(優先度為最低的作業項目)作為除外對象,結束處理。 In step S68, the priority determination unit 127 determines the value of the priority (item) column 155o of the work item of the work instruction file 155a. Further, the priority determination unit 127 terminates the processing in the work item that has not yet been executed, with the value of the work item having the highest priority value other than 0 (the work item having the lowest priority) as the exclusion target.

此時,當除外後已無殘餘項目時,將已除外的作業項目追加到殘餘項目,在殘餘時間內,進行已除外的作業項目的作業指示。 At this time, when there are no residual items after the exclusion, the excluded work items are added to the residual items, and the work instructions of the excluded work items are performed during the remaining time.

像這樣,以物件、號機、作業場所及對象機器等的 成批的單位來管理作業項目,可以盡量不降低留待處理作業的效率,以決定除外對象。另外,在一開始進行優先度判斷時,可以依物件等的類別將作業項目除外的話,就能夠確保批組的作業時間,之後直到沒有殘餘項目或沒有殘餘作業時間之前,都不進行優先度判斷處理,而能夠進行作業,可以減少處理的負荷。 In this way, the work items can be managed in batch units such as objects, machines, work places, and target machines, and the efficiency of the work to be processed can be minimized to determine the excluded objects. In addition, when the priority determination is started, the work items can be excluded according to the category of the object, etc., and the work time of the batch can be ensured, and then the priority determination is not performed until there is no residual item or no residual work time. The processing can be performed, and the processing load can be reduced.

再者,實施形態1中,如第17圖所示,按照作業對象的類別中較上位的類別開始依序(換言之,從包含較多作業項目的類別開始依序)進行優先度的比較,但在實施形態1並不限定於此例。例如,優先度判斷部127,可以不針對作業對象作為除外對象,而從優先度較低的作業項目開始依序作為除外對象。在此情況下,伺服器裝置150的優先度設定部154,無須算出各個作業對象的優先度及作業時間,並將之設定在作業指示檔案。 Further, in the first embodiment, as shown in FIG. 17, the priority is compared in order of the higher-level category of the work target (in other words, the order from the category including the plurality of work items), but the priority is compared. The first embodiment is not limited to this example. For example, the priority determination unit 127 may be excluded from the job item having a lower priority than the job object as the exclusion target. In this case, the priority setting unit 154 of the server device 150 does not need to calculate the priority and the operation time of each work target, and sets it in the work instruction file.

第18圖為表示實施形態1的作業指示系統100之事後處理的流程圖。 Fig. 18 is a flow chart showing the post-processing of the work instruction system 100 of the first embodiment.

首先,從作業現場回到辦公室之後,啟動作業指示顯示處理部120,連接到辦公室內的網路(S70)。 First, after returning from the job site to the office, the job instruction display processing unit 120 is activated to connect to the network in the office (S70).

當作業指示顯示處理部120啟動時,上傳部122因應輸入接受部112下達的指示,透過通訊部114,將作業結果等上傳到伺服器裝置150(S71)。 When the job instruction display processing unit 120 is activated, the uploading unit 122 uploads the job result or the like to the server device 150 via the communication unit 114 in response to an instruction issued by the input accepting unit 112 (S71).

如上述,依據實施形態1的作業指示系統100,因應作業的進展,在無法在殘餘作業時間內執行全部的殘餘項目的情況下,能夠考慮殘餘項目的優先度,以顯示作業指示。藉此,即使在因為技巧不足導致的作業延遲、突發作業的發生、顧客的要求等,使得無法在時間內結束所有的作業項目的情況 下,能夠使作業者執行優先度高的作業項目。 As described above, according to the work instruction system 100 of the first embodiment, when all the remaining items cannot be executed in the remaining work time in accordance with the progress of the work, the priority of the remaining items can be considered to display the work instruction. Thereby, even if it is impossible to terminate all the work items in time due to the work delay due to the lack of skill, the occurrence of the sudden work, the request of the customer, etc., the operator can execute the work item with high priority.

實施形態2. Embodiment 2.

實施形態1中,記載了將作業指示系統100用於升降機保養作業的情況下,事先將作業時間登錄在作業資訊記憶部151,但在此實施形態2中說明的實施形態為,以取自作業指示顯示處理部120的操作記錄的作業時間之實際值為基礎進行自動登錄。 In the first embodiment, when the work instruction system 100 is used for the elevator maintenance work, the work time is registered in the work information storage unit 151 in advance. However, in the embodiment described in the second embodiment, the work is taken from the work. The automatic registration is performed based on the actual value of the work time indicating the operation record of the display processing unit 120.

如第1圖所示,實施形態2的作業指示系統200具備:可攜式終端機110、伺服器裝置250。 As shown in FIG. 1, the work instruction system 200 of the second embodiment includes a portable terminal device 110 and a server device 250.

實施形態2中,也說明將作業指示系統200用於升降機保養作業的情況。 In the second embodiment, the case where the work instruction system 200 is used for the elevator maintenance work will be described.

另外,實施形態2中的可攜式終端機110和實施形態1的相同。 Further, the portable terminal device 110 according to the second embodiment is the same as that of the first embodiment.

第19圖為概略表示實施形態2中的伺服器裝置250的構成的方塊圖。 Fig. 19 is a block diagram schematically showing the configuration of the server device 250 in the second embodiment.

伺服器裝置250具有:作業資訊記憶部151、作業指示檔案產生部252、檔案記憶部155、作業記錄記憶部156、通訊部157、作業時間登錄部257。 The server device 250 includes a work information storage unit 151, a work instruction file generation unit 252, a file storage unit 155, a work record storage unit 156, a communication unit 157, and a work time registration unit 257.

實施形態2中的伺服器裝置250,除了作業指示檔案產生部252及作業時間登錄部257之外,構成為與實施形態1中的伺服器裝置150相同。 The server device 250 in the second embodiment is configured in the same manner as the server device 150 in the first embodiment except for the work instruction file generation unit 252 and the work time registration unit 257.

作業時間登錄部257,從作業記錄記憶部156中所記錄的操作記錄算出各個作業者的作業時間的實際值,並以該實際值為基礎,更新作業資訊記憶部151中所記憶的作業資訊中儲存的作業時間。 The work time registration unit 257 calculates an actual value of the work time of each operator from the operation record recorded in the work record storage unit 156, and updates the job information stored in the work information storage unit 151 based on the actual value. Stored work time.

例如,作業記錄記憶部156中登錄了從可攜式終端機110上傳的作業結果等的資訊,記憶了操作記錄作為登錄的資訊之一。操作記錄係以作業指示顯示處理部120的按鈕點擊或畫面遷移等為觸發而被記錄下來,其為時刻資訊和操作資訊的文本資料,能夠得知作業指示畫面圖像打開的時刻和關閉的時刻(進入其他頁面的時刻)。此時,若就各個作業項目產生作業指示畫面圖像,則可以將作業指示畫面圖像打開的時刻作為作業開始、將其關閉的時刻作為作業結束來進行管理。藉此,作業時間登錄部257能夠算出各個作業項目的作業時間的實際值。 For example, the work record storage unit 156 registers information such as the job result uploaded from the portable terminal device 110, and memorizes the operation record as one of the registered information. The operation record is recorded as a trigger by a button click or a screen transition of the work instruction display processing unit 120, and is a text material of the time information and the operation information, and can know the time at which the job instruction screen image is opened and the time of closing. (The moment to enter other pages). At this time, if a job instruction screen image is generated for each work item, the time at which the job instruction screen image is opened can be managed as the start of the job and the time at which the job is closed. Thereby, the work time registration unit 257 can calculate the actual value of the work time of each work item.

然後,作業時間登錄部257,將如上述算出的各個作業項目的作業時間登錄在作業資訊記憶部151中所記憶的作業資訊中。再者,作業資訊記憶部151中,係針對各個作業者(作業者ID)登錄其作業資訊。而且,例如,作業時間登錄部257,將新算出的作業時間加入已經登錄在作業資訊中的作業時間,將其平均化,以進行登錄。另外,作業時間登錄部257,亦可將已經登錄在作業資訊的作業時間用新算出的作業時間取代。 Then, the work time registration unit 257 registers the work time of each work item calculated as described above in the work information stored in the work information storage unit 151. Further, in the work information storage unit 151, the work information is registered for each operator (worker ID). Further, for example, the work time registration unit 257 adds the newly calculated work time to the work time that has been registered in the work information, and averages it to register. Further, the work time registration unit 257 may replace the work time that has been registered in the work information with the newly calculated work time.

實施形態2的作業指示檔案產生部252具備:作業指示產生部153、及優先度設定部254。 The work instruction file generation unit 252 of the second embodiment includes a work instruction generation unit 153 and a priority setting unit 254.

實施形態2中的作業指示檔案產生部252之作業指示產生部153,係構成為與實施形態1中的作業指示檔案產生部152的作業指示產生部153相同。 The work instruction generation unit 153 of the work instruction file generation unit 252 in the second embodiment is configured similarly to the work instruction generation unit 153 of the work instruction file generation unit 152 in the first embodiment.

實施形態2中的優先度設定部254,取得作業指示產生部153所產生的作業指示暫時檔案群。優先度設定部254,在作業指示暫時檔案群所包含的作業指示暫時檔案中設 定各個作業項目的優先度及作業時間,以將作業指示暫時檔案更新為作業指示檔案。藉此,優先度設定部254,產生作業指示檔案群,並將之記憶在檔案記憶部155中。 The priority setting unit 254 in the second embodiment acquires the work instruction temporary file group generated by the work instruction generating unit 153. The priority setting unit 254 sets the priority and the work time of each work item in the work instruction temporary file included in the work instruction temporary file group to update the work instruction temporary file to the work instruction file. Thereby, the priority setting unit 254 generates a job instruction file group and stores it in the file storage unit 155.

在此,實施形態2的優先度設定部254,參照作業資訊記憶部151中就各作業者記憶的作業資訊,使用各個作業者的作業時間作為作業指示檔案中的作業時間。 Here, the priority setting unit 254 of the second embodiment refers to the work information stored in the work information storage unit 151 for each operator, and uses the work time of each operator as the work time in the work instruction file.

如上述,依據實施形態2,因為具有作業時間登錄部257,不是基於預設的一致的標準作業時間,而是基於每一個人相異的作業時間的實際值,估計各作業者的各作業項目的作業時間。藉此,能夠提高作業時間的估計精度。 As described above, according to the second embodiment, since the work time registration unit 257 is provided, it is not based on the preset standard work time, but the actual value of each individual work time is estimated, and each work item of each operator is estimated. Working time. Thereby, the estimation accuracy of the work time can be improved.

實施形態3 Embodiment 3

實施形態1中,記載了將作業指示系統100用於升降機保養作業的情況下,藉由作業進展管理部126及優先度判斷部127將作業項目除外,但在此實施形態3中說明的實施形態為,依據作業者的輸入而將作業項目除外。 In the first embodiment, when the work instruction system 100 is used for the elevator maintenance work, the work progress management unit 126 and the priority determination unit 127 exclude the work items. However, the embodiment described in the third embodiment is used. In other words, the work item is excluded depending on the operator's input.

如第1圖所示,實施形態3的作業指示系統300具備:可攜式終端機310、伺服器裝置150。 As shown in FIG. 1, the work instruction system 300 of the third embodiment includes a portable terminal device 310 and a server device 150.

實施形態3亦說明將作業指示系統200用於升降機保養作業的情況。 The third embodiment also describes the case where the work instruction system 200 is used for the elevator maintenance work.

實施形態3中的伺服器裝置150和實施形態1相同。 The server device 150 in the third embodiment is the same as the first embodiment.

第20圖為概略表示實施形態3中的可攜式終端機310的構成的方塊圖。 Fig. 20 is a block diagram schematically showing the configuration of the portable terminal device 310 in the third embodiment.

可攜式終端機310具備:顯示部111、輸入接受部112、終端機內時刻取得部113、通訊部114、作業指示顯示處理部320。 The portable terminal device 310 includes a display unit 111, an input accepting unit 112, a terminal internal time acquisition unit 113, a communication unit 114, and a work instruction display processing unit 320.

實施形態3中的可攜式終端機310,除了作業指示顯示處理部320之外,構成為與實施形態1的可攜式終端機110相同。 The portable terminal device 310 according to the third embodiment is configured similarly to the portable terminal device 110 of the first embodiment except for the work instruction display processing unit 320.

作業指示顯示處理部320具備:下載部121、上傳部122、檔案記憶部123、顯示處理部124、作業結果輸入處理部125、作業進展管理部326、優先度判斷部127、作業項目除外部328。 The work instruction display processing unit 320 includes a download unit 121, an upload unit 122, a file storage unit 123, a display processing unit 124, a work result input processing unit 125, a job progress management unit 326, a priority determination unit 127, and an operation item other than the external 328. .

實施形態3中的作業指示顯示處理部320,除了作業進展管理部326及作業項目除外部328,構成為與實施形態1中的作業指示顯示處理部120相同。 The work instruction display processing unit 320 in the third embodiment is configured similarly to the work instruction display processing unit 120 in the first embodiment except for the work progress management unit 326 and the work item except the external 328.

作業項目除外部328,透過輸入接受部112,接收作業者輸入的除外作業項目的選擇。 In addition to the external 328, the work item receives the selection of the excluded work item input by the operator through the input accepting unit 112.

例如,因為現場發生問題的情況、及顧客提出要求的情況等,有時會無法實施指示的作業項目。在這種時候,作業者,透過輸入接受部112,對於作業項目除外部328,選擇無法實施的作業項目,進行設定將其從殘餘項目除外。具體言之,作業項目除外部328,於顯示部111顯示作為作業尚未結束之作業項目的一覽的除外設定畫面圖像,透過輸入接受部112,接收作業者輸入的除外作業項目的選擇。 For example, the instructed work item may not be implemented due to a problem in the field and a request from the customer. At this time, the operator, through the input accepting unit 112, selects an unworkable work item for the work item except the external 328, and sets it to exclude the remaining item. Specifically, in addition to the external 328, the work item displays the exclusion setting screen image as a list of the work items whose work has not been completed on the display unit 111, and receives the selection of the excluded work items input by the operator through the input accepting unit 112.

作業進展管理部326,管理殘餘項目和殘餘作業時間,判斷是否能在殘餘作業時間內完成殘餘項目。並且,作業進展管理部326,將被除外設定的作業項目從殘餘作業除外,進行進展管理。 The job progress management unit 326 manages the remaining items and the remaining work time, and judges whether or not the remaining items can be completed within the remaining work time. Further, the work progress management unit 326 excludes the work items to be excluded from the remaining work and performs progress management.

如上述,依據實施形態3,因為具備作業項目除外部328,因為現場發生問題的情況、及顧客提出要求的情況等,無法實施指示的作業項目時,作業進展管理部326,能夠將該 作業項目除外,進行作業進展管理。 As described above, according to the third embodiment, the work progress management unit 326 can perform the work item when the work item cannot be executed because the work item includes the external unit 328, the problem occurs on the site, or the customer requests it. Except for the progress management of the work.

再者,本發明在本發明的範圍內,可以進行各實施形態的自由組合、或者各實施形態的任意構成要素的變形、或者各實施形態中任意的構成要素的省略。 Further, within the scope of the present invention, the present invention can be freely combined with the respective embodiments, or the modifications of any constituent elements of the respective embodiments, or the omission of any constituent elements in the respective embodiments.

Claims (19)

一種作業指示系統,其包括:記憶部,其記憶表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、能夠執行該複數作業的總作業時間及該複數作業的作業順序的編成資訊、以及表示該複數作業項目之每一者的必要性程度之優先度及該複數作業項目之每一者作業時間的作業資訊;作業指示檔案產生部,基於前記編成資訊及前記作業資訊,產生表示前記複數作業對象、前記複數作業項目、前記優先度、前記作業時間、前記總作業時間及前記作業順序的作業指示檔案,並且,基於該作業指示檔案,將用以顯示指示前記複數作業項目之每一者的作業內容的作業指示的附加檔案附加於該作業指示檔案,以產生作業指示檔案群;顯示部,顯示各種畫面圖像;作業指示顯示處理部,基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前記作業指示依照前記作業順序顯示於前記顯示部;前記作業指示顯示處理部,基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時 間,當該殘餘作業時間在該必要作業時間以下的情況下,在未實施的作業項目中依照優先度低的順序指定除外對象,將被指定為除外對象的前記作業項目從前記未實施的作業項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得前記顯示部不顯示該已被除外的作業項目的前記作業指示。  A job instruction system includes: a memory unit that memorizes a plurality of job objects that are targets of execution of a plurality of jobs, a plurality of job items that respectively represent each of the plurality of jobs, a total operation time that can execute the plurality of jobs, and the Compilation information of the work order of the plurality of jobs, and priority information indicating the degree of necessity of each of the plurality of work items and the work time of each of the plurality of work items; the work instruction file generation unit is compiled based on the pre-record The information and the pre-recording operation information generate a job instruction file indicating the pre-recording plural operation object, the pre-recording plural operation item, the pre-recording priority, the pre-recording operation time, the pre-recording total operation time, and the pre-recording operation sequence, and based on the job instruction file, An additional file indicating a job instruction indicating a job content of each of the plurality of job items is attached to the job instruction file to generate a job instruction file group; the display unit displays various screen images; and the job instruction display processing unit is based on the pre-record Job instruction file group will correspond to the previous The pre-recording operation instruction for each of the previous plural-numbered work items shown in the work instruction file is displayed on the pre-recording display unit in accordance with the pre-recorded work order; the pre-recorded work instruction display processing unit, based on the display history of the pre-recorded work instruction, is ascertained from the start of the work to The accumulated work time up to now is calculated by subtracting the accumulated work time from the previous total work time to calculate the remaining work time, and adding the total work time before the unexecuted work items in the previous work item indicated in the previous work instruction file. In order to calculate the necessary work time, when the remaining work time is less than the required work time, the excluded items are specified in the unexecuted work items in the order of lower priority, and the pre-recorded work items designated as the excluded objects are Except for the unexecuted work item, the residual work time is longer than the necessary work time, and the pre-record display unit does not display the pre-record work instruction of the excluded work item.   如申請專利範圍第1項所記載的作業指示系統,前記作業指示顯示處理部,對於前記複數作業對象內,被分配了預設的最高的前記必要性程度作為前記優先度的作業對象,不將其指定為前記除外對象。  In the work instruction system described in the first aspect of the patent application, the pre-recording operation instruction display processing unit assigns a predetermined maximum pre-requisite degree of necessity to the pre-recorded multi-job work object as the work target of the pre-recording priority, and does not It is designated as a pre-existing object.   如申請專利範圍第1或2項所記載的作業指示系統,使用基於前記顯示履歷所算出的實際的作業時間,更新前記作業時間。  In the work instruction system described in the first or second aspect of the patent application, the pre-recording work time is updated using the actual work time calculated based on the previous display history.   一種作業指示系統,其包括:記憶部,其記憶表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、能夠執行該複數作業的總作業時間及該複數作業的作業順序的編成資訊、以及表示該複數作業項目之每一者的必要性程度之第1優先度及該複數作業項目之每一者作業時間的作業資訊;作業指示檔案產生部,基於前記編成資訊及前記作業資訊,算出表示前記複數作業對象中每一者中實施作業之必要性程度的第2優先度,產生表示前記複數作業對象、前記第2優先度、前記複數作業項目、前記第1優先度、前 記作業時間、前記總作業時間及前記作業順序的作業指示檔案,並且,基於該作業指示檔案,將用以顯示指示前記複數作業項目之每一者的作業內容的作業指示的附加檔案附加於該作業指示檔案,以產生作業指示檔案群;顯示部,顯示各種畫面圖像;作業指示顯示處理部,基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前記作業指示依照前記作業順序顯示於前記顯示部;前記作業指示顯示處理部,基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時間,當該殘餘作業時間在該必要作業時間以下的情況下,在前記複數作業對象內之僅包含前記未實施的作業項目的作業對象中,依照前記第2優先度低的順序指定除外對象,將該已指定的除外對象中的前記作業項目從前記未實施的作業項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得前記顯示部不顯示該已被除外的作業項目的前記作業指示。  A job instruction system includes: a memory unit that memorizes a plurality of job objects that are targets of execution of a plurality of jobs, a plurality of job items that respectively represent each of the plurality of jobs, a total operation time that can execute the plurality of jobs, and the The information of the work order of the plurality of jobs, the first priority indicating the degree of necessity of each of the plurality of work items, and the work information of each of the plurality of work items; the work instruction file generation unit is based on The pre-recording information and the pre-recording operation information are used to calculate the second priority indicating the degree of necessity for performing the work in each of the plurality of pre-recorded work objects, and the second-priority, the second-priority, the pre-recorded plural item, and the pre-record are generated. a job instruction file of the first priority, the pre-recording work time, the pre-recorded total work time, and the pre-recorded work order, and a job instruction for displaying the work content indicating each of the pre-recorded plurality of work items is displayed based on the work instruction file Attached files are attached to the job instruction file to generate job instructions a display unit that displays various screen images; and a job instruction display processing unit that instructs a pre-recording operation instruction corresponding to each of the plurality of previous multi-item items displayed in the pre-recording operation instruction file based on the pre-recording operation instruction file group The work order is displayed on the pre-recording display unit, and the pre-recorded work instruction display processing unit determines the accumulated work time from the start of the work to the present based on the display history of the previous work instruction, and subtracts the accumulated work time from the previous total work time to calculate In the residual work time, the work time before the unexecuted work item in the plural work item is added to the previous work operation instruction file to calculate the necessary work time, and when the residual work time is below the necessary work time In the work object including the pre-recorded unexecuted work item in the pre-complex work object, the exclusion target is specified in the order in which the second priority is low, and the pre-recorded work item in the specified excluded object is not implemented. Except for the work items, which makes the residual work time Necessary operation time is longer, so that the front and the display unit does not display the note before the note indicates that the job has a job item is excluded.   如申請專利範圍第4項所記載的作業指示系統,前記複數作業對象中每一者,按照所包含的前記作業項目數量多的順序,被劃分到分類為上位的類別包含至少一個下位類別的複數類別中; 前記作業指示顯示處理部,在前記複數類別內,從前記上位類別開始依序指定,比較前記複數作業對象內,被劃分到該已被指定的類別中,且只包含前記為執行作業項目的作業對象的前記第2優先度,以指定前記除外對象。  According to the work instruction system described in the fourth aspect of the patent application, each of the plurality of pre-recorded work objects is classified into a plurality of categories classified into the upper class and at least one sub-category in the order of the number of the pre-recorded work items included. In the category, the pre-recording instruction display processing unit specifies the order from the previous upper-level category in the pre-recorded plural category, and compares the pre-complex number of the job objects into the specified category, and only includes the pre-recorded execution job. The second priority of the project's work object is pre-recorded to specify the pre-existing object.   如申請專利範圍第4或5項所記載的作業指示系統,前記作業指示顯示處理部,在無法將前記複數作業對象中任一者指定為前記除外對象的情況下,在前記為執行作業項目中按照前記第1優先度低的順序指定前記除外對象。  In the work instruction system described in the fourth or fifth aspect of the patent application, the pre-recording operation instruction display processing unit is previously described as the execution work item when one of the pre-recorded plurality of job objects cannot be designated as the pre-record exclusion object. The predecessor exclusion object is specified in the order in which the first priority is low.   如申請專利範圍第4到6項中任一項所記載的作業指示系統,前記作業指示檔案產生部,當預設的最小值被分配作為前記複數作業對象中所包含的一個作業對象的前記作業項目的前記第1優先度的情況下,將該最小值分配作為該一個作業對象的前記第2優先度,當該最小值未被分配作為前記的一個作業對象的前記作業項目的前記第1優先度的情況下,將分配作為該一個作業對象中的前記作業項目的前記第1優先度的值之合計值分配作為該一個作業對象的前記第2優先度,前記第1優先度及前記第2優先度所分配到的值越小,則前記必要性程度越高。  The work instruction system according to any one of the items 4 to 6 of the patent application, wherein the pre-recorded work instruction file generation unit assigns a preset minimum value as a pre-work of a work object included in the pre-recorded plural work object. In the case of the first priority of the item, the minimum value is assigned as the pre-recorded second priority of the one job object, and the minimum value is not assigned as the pre-recording item of the previous work item. In the case of the degree, the total value of the value of the first priority of the previous work item in the one of the work items is assigned as the second priority of the previous work item, and the first priority and the second note are the second. The smaller the value assigned to the priority, the higher the degree of necessity.   如申請專利範圍第7項所記載的作業指示系統,前記作業指示顯示處理部,對於前記複數作業對象內,被分配了前記最小值作為前記第2優先度的作業對象、以及前記複數作業對象內,被分配了前記最小值作為前記第1優先度的 作業項目,不將其指定為前記除外對象。  In the work instruction system described in the seventh aspect of the patent application, the pre-recording operation instruction display processing unit assigns the pre-recorded minimum value to the pre-recorded second-priority work object and the pre-recorded multi-job work object in the pre-recorded multi-job work target. The job item to which the minimum value of the pre-record is the first priority is assigned, and is not specified as the pre-existing object.   如申請專利範圍第4到8項中任一項所記載的作業指示系統,使用基於前記顯示履歷所算出的實際的作業時間,更新前記作業時間。  In the work instruction system described in any one of the fourth to eighth aspects of the patent application, the pre-recording work time is updated using the actual work time calculated based on the previous display history.   如申請專利範圍第1到9項中任一項所記載的作業指示系統,前記作業指示顯示處理部,將前記複數作業項目中的任一者從前記未實施的作業項目中除外之後,就沒有前記未實施的作業項目,而且,從前記作業開始尚未經過前記總作業時間的情況下,將前記已被除外的作業項目加回到前記未實施的作業項目中。  In the work instruction system according to any one of the first to ninth aspects of the present invention, the pre-recording operation instruction display processing unit does not exclude any one of the pre-recorded plural operation items from the work item that has not been previously executed. In the case of an unexecuted work item, the work item that has been excluded from the previous work is added back to the work item that was not previously executed.   如申請專利範圍第1到10項中任一項所記載的作業指示系統,更包括:輸入接收部,其接收從前記未實施的作業項目中除外的作業項目的選擇之輸入,前記作業指示顯示處理部,將前記被選擇的作業項目從前記未實施的作業項目中除外。  The work instruction system according to any one of claims 1 to 10, further comprising: an input receiving unit that receives an input of selection of an operation item excluding an operation item not previously performed, and a pre-record operation instruction display The processing unit excludes the work item selected from the previous note from the work item that was not previously executed.   一種資訊處理裝置,其包括:記憶部,其記憶包含表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、表示該複數作業項目之每一者的必要性程度之優先度、該複數作業項目個別的作業時間、能夠執行該複數作業的總作業時間及該複數作業的作業順序的作業指示檔案、以及、基於該作業指示檔案,用以顯示指示該複數作 業項目個別的作業內容的作業指示的附加檔案的作業指示檔案群;顯示部,顯示各種畫面圖像;作業指示顯示處理部,基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前記作業指示依照前記作業順序顯示於前記顯示部;前記作業指示顯示處理部,基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時間,當該殘餘作業時間在該必要作業時間以下的情況下,在未實施的作業項目中依照優先度低的順序指定除外對象,將被指定為除外對象的前記作業項目從前記未實施的作業項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得前記顯示部不顯示該已被除外的作業項目的前記作業指示。  An information processing apparatus includes: a memory unit that includes a plurality of job objects indicating an execution target of the plurality of jobs, a plurality of job items respectively indicating each of the plurality of jobs, and each of the plurality of job items a priority degree of necessity, an individual operation time of the plurality of operation items, a total operation time capable of executing the plural operation, a job instruction file of the operation sequence of the plural operation, and a display instruction file based on the job instruction file The job instruction file group of the additional file of the job instruction of the individual job items of the plurality of job items; the display unit displays various screen images; and the job instruction display processing unit, based on the previous job instruction file group, corresponds to the previous job instruction file file The pre-recording operation instruction indicating each of the plural-numbered work items is displayed on the pre-recording display unit in the order of the pre-recording operation; the pre-recording operation instruction display processing unit is based on the display history of the pre-recording operation instruction, and the cumulative operation from the start of the work to the present is ascertained. Time, subtracted from the previous total operation time In addition to the accumulated work time, the remaining work time is calculated, and the work time before the unexecuted work item in the plural work item is added to the previous work instruction file to calculate the necessary work time, and the remaining work time is When the required work time is less than or equal to the following, in the unexecuted work items, the excluded objects are specified in the order of lower priority, and the pre-recorded work items designated as the excluded objects are excluded from the work items that have not been executed before, so that the remaining work is made. The time is longer than the necessary work time, and the pre-recording display unit does not display the pre-recorded work instruction of the excluded work item.   一種資訊處理裝置,其包括:記憶部,其記憶包含表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、表示該複數作業項目之每一者的必要性程度之第1優先度、表示前記複數作業對象中每一者中實施作業之必要性程度的第2優先度、該複數作業項目個別的作業時間、能夠執行該複數作業的總作業時間及該複數作業的作業順 序的作業指示檔案、以及、基於該作業指示檔案,用以顯示指示該複數作業項目個別的作業內容的作業指示的附加檔案的作業指示檔案群;顯示部,顯示各種畫面圖像;作業指示顯示處理部,基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前記作業指示依照前記作業順序顯示於前記顯示部;前記作業指示顯示處理部,基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時間,當該殘餘作業時間在該必要作業時間以下的情況下,在前記複數作業對象內之僅包含前記未實施的作業項目的作業對象中,依照前記第2優先度低的順序指定除外對象,將該已指定的除外對象中的前記作業項目從前記未實施的作業項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得前記顯示部不顯示該已被除外的作業項目的前記作業指示。  An information processing apparatus includes: a memory unit that includes a plurality of job objects indicating an execution target of the plurality of jobs, a plurality of job items respectively indicating each of the plurality of jobs, and each of the plurality of job items The first priority of the degree of necessity, the second priority indicating the degree of necessity of performing the work in each of the plurality of work objects, the individual work time of the plurality of work items, the total work time at which the plurality of jobs can be executed, and a job instruction file of the work order of the plurality of jobs, and a job instruction file group for displaying an additional file indicating a job instruction of the job content of the plurality of job items based on the job instruction file; and a display unit displaying various screen images The work instruction display processing unit displays the pre-recorded work instruction corresponding to each of the previous multi-record work items indicated in the previous work instruction file in the pre-recording operation order based on the pre-recorded operation instruction file group; The instruction display processing unit displays the display based on the pre-recording operation instruction The cumulative work time from the start of the work to the present is ascertained, and the accumulated work time is subtracted from the previous total work time to calculate the remaining work time, and the unexecuted work in the plurality of work items is recorded before the previous work instruction file is displayed. Before the project, the work time is added to calculate the necessary work time. When the residual work time is less than the required work time, the work object including only the work items not previously implemented in the pre-recorded work object is The pre-recording second priority order specifies the exclusion target, and the pre-recorded operation item in the specified exclusion object is excluded from the pre-recorded operation item, so that the residual operation time is longer than the necessary operation time, and The pre-recording display unit does not display the pre-recording operation instruction of the excluded work item.   一種電腦可讀取儲存媒體,其儲存用以使電腦執行下列步驟的程式:記憶步驟,其記憶包含表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、表示該複數作業項目之每一者的必要性程度之優先 度、該複數作業項目個別的作業時間、能夠執行該複數作業的總作業時間及該複數作業的作業順序的作業指示檔案、以及、基於該作業指示檔案,用以顯示指示該複數作業項目個別的作業內容的作業指示的附加檔案的作業指示檔案群;顯示步驟,基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前記作業指示依照前記作業順序顯示;前記顯示步驟,基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時間,當該殘餘作業時間在該必要作業時間以下的情況下,在未實施的作業項目中依照優先度低的順序指定除外對象,將被指定為除外對象的前記作業項目從前記未實施的作業項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得不顯示該已被除外的作業項目的前記作業指示。  A computer readable storage medium storing a program for causing a computer to perform the following steps: a memory step, the memory including a plurality of job objects representing the execution object of the plurality of jobs, and a plurality of jobs respectively representing each of the plurality of jobs a project, a priority indicating a degree of necessity of each of the plurality of work items, an individual work time of the plurality of work items, a total work time at which the plurality of work items can be executed, and a work instruction file of a work order of the plurality of work items, and And displaying, according to the job instruction file, a job instruction file group for displaying an additional file indicating a job instruction of the job content of the plurality of job items; and displaying a step, the file group based on the previous job instruction is corresponding to the previous job instruction file file The pre-recording operation instruction for each of the plural-numbered work items is displayed in accordance with the pre-recording operation order; the pre-recording display step is based on the display history of the pre-recording operation instruction, and the cumulative operation time from the start of the work to the present is ascertained, and the total operation time is counted from the previous Subtracting the accumulated operating time to calculate The remaining work time is added, and the work time before the unexecuted work item in the plurality of work items is added to the previous work operation instruction file to calculate the necessary work time, and when the remaining work time is below the necessary work time In the unexecuted work items, the excluded objects are specified in the order of lower priority, and the pre-recorded work items designated as the excluded objects are excluded from the unexecuted work items, so that the residual work time is longer than the necessary work time. It is long and does not display the pre-recorded job indication of the job item that has been excluded.   一種電腦可讀取儲存媒體,其儲存用以使電腦執行下列步驟的程式:記憶步驟,其記憶包含表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、表示該複數作業項目之每一者的必要性程度之第1優先度、表示前記複數作業對象中每一者中實施作業之必要 性程度的第2優先度、該複數作業項目個別的作業時間、能夠執行該複數作業的總作業時間及該複數作業的作業順序的作業指示檔案、以及、基於該作業指示檔案,用以顯示指示該複數作業項目個別的作業內容的作業指示的附加檔案的作業指示檔案群;顯示步驟,基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前記作業指示依照前記作業順序顯示;前記顯示步驟,基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時間,當該殘餘作業時間在該必要作業時間以下的情況下,在前記複數作業對象內之僅包含前記未實施的作業項目的作業對象中,依照前記第2優先度低的順序指定除外對象,將該已指定的除外對象中的前記作業項目從前記未實施的作業項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得不顯示該已被除外的作業項目的前記作業指示。  A computer readable storage medium storing a program for causing a computer to perform the following steps: a memory step, the memory including a plurality of job objects representing the execution object of the plurality of jobs, and a plurality of jobs respectively representing each of the plurality of jobs The first priority indicating the degree of necessity of each of the plurality of work items, the second priority indicating the degree of necessity of performing the work in each of the plurality of work items, and the individual work of the plurality of work items a time, a job operation file capable of executing the total operation time of the plurality of jobs, and a job sequence of the plurality of jobs, and an additional file for displaying a job instruction indicating the job content of the plurality of job items based on the job instruction file a job instruction file group; a display step of displaying, according to the pre-recording job instruction file group, a pre-recording operation instruction corresponding to each of the previous multi-item operation items indicated in the pre-recording operation instruction file in accordance with a pre-recording operation order; the pre-recording display step, based on the pre-recording Display history of job instructions, find out from the start of the job to the present The accumulated work time until the accumulated work time is subtracted from the previous total work time to calculate the remaining work time, and the work time is counted before the unexecuted work items in the previous work item indicated in the previous work instruction file. When the required work time is calculated and the remaining work time is equal to or less than the required work time, the work object including only the work items that are not previously executed in the pre-recorded work object is in the order of the second priority lower. Specifying an exclusion object, excluding the predecessor job item in the specified exclusion object from the unexecuted operation item, so that the residual operation time is longer than the necessary operation time, and the job that has been excluded is not displayed The pre-work instructions for the project.   一種電腦程式產品,其內藏用以使電腦執行下列步驟的程式:記憶步驟,其記憶包含表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、表示該複數作業項目之每一者的必要性程度之優先 度、該複數作業項目個別的作業時間、能夠執行該複數作業的總作業時間及該複數作業的作業順序的作業指示檔案、以及、基於該作業指示檔案,用以顯示指示該複數作業項目個別的作業內容的作業指示的附加檔案的作業指示檔案群;顯示步驟,基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前記作業指示依照前記作業順序顯示;前記顯示步驟,基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時間,當該殘餘作業時間在該必要作業時間以下的情況下,在未實施的作業項目中依照優先度低的順序指定除外對象,將被指定為除外對象的前記作業項目從前記未實施的作業項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得不顯示該已被除外的作業項目的前記作業指示。  A computer program product having a program for causing a computer to perform the following steps: a memory step, the memory including a plurality of job objects representing an execution object of the plurality of jobs, and a plurality of job items respectively representing each of the plurality of jobs, a priority indicating a degree of necessity of each of the plurality of operation items, an operation time of the plurality of operation items, a total operation time at which the plurality of jobs can be executed, and a job instruction file of the operation order of the plurality of jobs, and The job instruction file for displaying a job instruction file group of the additional file indicating the job instruction of the individual job content of the plurality of job items; and the displaying step, based on the previous job instruction file group, corresponding to the job description file The pre-recording operation instruction of each of the plurality of pre-recorded work items is displayed in the order of the pre-recording operation; the pre-recording display step is based on the display history of the pre-recording operation instruction, and the accumulated operation time from the start of the job to the present is ascertained, and the deduction is calculated from the pre-recorded total operation time. The accumulated work time to calculate the residual In the work time, the work time is counted before the unexecuted work items in the plurality of work items are recorded in the previous work instruction file, to calculate the necessary work time, and when the remaining work time is below the necessary work time, In the unimplemented work items, the excluded objects are specified in the order of lower priority, and the pre-recorded work items that are designated as the excluded objects are excluded from the unexecuted work items, so that the residual work time is longer than the necessary work time. And causes the pre-recorded job indication of the job item that has been excluded to not be displayed.   一種電腦程式產品,其內藏用以使電腦執行下列步驟的程式:記憶步驟,其記憶包含表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、表示該複數作業項目之每一者的必要性程度之第1優先度、表示前記複數作業對象中每一者中實施作業之必要 性程度的第2優先度、該複數作業項目個別的作業時間、能夠執行該複數作業的總作業時間及該複數作業的作業順序的作業指示檔案、以及、基於該作業指示檔案,用以顯示指示該複數作業項目個別的作業內容的作業指示的附加檔案的作業指示檔案群;顯示步驟,基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前記作業指示依照前記作業順序顯示;前記顯示步驟,基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時間,當該殘餘作業時間在該必要作業時間以下的情況下,在前記複數作業對象內之僅包含前記未實施的作業項目的作業對象中,依照前記第2優先度低的順序指定除外對象,將該已指定的除外對象中的前記作業項目從前記未實施的作業項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得不顯示該已被除外的作業項目的前記作業指示。  A computer program product having a program for causing a computer to perform the following steps: a memory step, the memory including a plurality of job objects representing an execution object of the plurality of jobs, and a plurality of job items respectively representing each of the plurality of jobs, a first priority indicating a degree of necessity of each of the plurality of work items, a second priority indicating a degree of necessity of performing work in each of the plurality of work items, and an operation time of the plurality of work items, a job instruction file capable of executing a total operation time of the plurality of jobs and a job sequence of the plurality of jobs, and a job instruction for displaying an additional file indicating a job instruction of the job content of the plurality of job items based on the job instruction file a file group; a display step of displaying, according to the pre-recording operation instruction file group, a pre-recording operation instruction corresponding to each of the previous multi-item operation items indicated in the pre-recording operation instruction file in accordance with a pre-recording operation order; a pre-recording display step, based on the pre-recording operation instruction Display history, ascertained from the start of the job until now The accumulated work time is calculated by subtracting the accumulated work time from the previous total work time to calculate the remaining work time, and the work time before the unexecuted work items in the previous work item is added to the previous work work instruction file to calculate the work time. If the remaining work time is less than the required work time, the job object including only the work items that are not previously executed in the pre-recorded work object is specified in the order in which the second priority is lower than the previous work time. The object, excluding the pre-recorded work item in the specified excluded object from the unexecuted work item, so that the residual work time is longer than the necessary work time, and the display of the excluded work item is not displayed. Pre-work instructions.   一種作業指示方法,其包括:基於表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、能夠執行該複數作業的總作業時間及該複數作業的作業順序的編成資訊、以及表示該複數作業項目之每一者的必要性程度之優 先度及該複數作業項目之每一者作業時間的作業資訊,產生表示前記複數作業對象、前記複數作業項目、前記優先度、前記作業時間、前記總作業時間及前記作業順序的作業指示檔案;基於該作業指示檔案,將用以顯示指示前記複數作業項目之每一者的作業內容的作業指示的附加檔案附加於該作業指示檔案,以產生作業指示檔案群;基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前記作業指示依照前記作業順序顯示;基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時間,當該殘餘作業時間在該必要作業時間以下的情況下,在未實施的作業項目中依照優先度低的順序指定除外對象,將被指定為除外對象的前記作業項目從前記未實施的作業項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得不顯示該已被除外的作業項目的前記作業指示。  A job instruction method includes: a plurality of job items indicating each of the plurality of jobs, a total job time capable of executing the plurality of jobs, and an operation of the plural job based on a plurality of job objects representing an execution target of the plurality of jobs The order information is compiled, and the priority information indicating the degree of necessity of each of the plurality of work items and the work time of each of the plurality of work items is generated, and the work object indicating the pre-recorded plural number, the pre-recorded plural work item, and the pre-record are generated. a job instruction file having a priority, a pre-recording operation time, a pre-recorded total operation time, and a pre-recorded operation sequence; and an additional file for displaying a job instruction indicating a job content of each of the pre-recorded plurality of operation items is attached to the work instruction file The job instruction file is configured to generate a job instruction file group; and based on the pre-record job instruction file group, the pre-recording operation instruction corresponding to each of the previous multi-function items indicated in the pre-recording operation instruction file is displayed in the pre-recording operation order; Display history of job instructions, identify The accumulated work time from the start of the work to the present is calculated by subtracting the accumulated work time from the previous total work time to calculate the remaining work time, and recording the unexecuted work items in the plural work items before the previous work instruction file is recorded. The work time is added up to calculate the necessary work time. When the residual work time is below the necessary work time, the excluded objects are specified in the unexecuted work items in the order of lower priority, and will be designated as the excluded objects. The pre-recorded work item is excluded from the work item not previously implemented, so that the residual work time is longer than the necessary work time, and the pre-record work instruction of the excluded work item is not displayed.   一種作業指示方法,其包括:基於表示作為複數作業之實施對象的複數作業對象、分別表示該複數作業之每一者的複數作業項目、能夠執行該複數作業的總作業時間及該複數作業的作業順序的編成資 訊、以及表示該複數作業項目之每一者的必要性程度之第1優先度及該複數作業項目之每一者作業時間的作業資訊,算出表示前記複數作業對象中每一者中實施作業之必要性程度的第2優先度,並產生表示前記複數作業對象、前記第2優先度、前記複數作業項目、前記第1優先度、前記作業時間、前記總作業時間及前記作業順序的作業指示檔案;基於該作業指示檔案,將用以顯示指示前記複數作業項目之每一者的作業內容的作業指示的附加檔案附加於該作業指示檔案,以產生作業指示檔案群;基於前記作業指示檔案群,將對應於前記作業指示檔案中所示之前記複數作業項目之每一者的前記作業指示依照前記作業順序顯示;基於前記作業指示的顯示履歷,查明從作業開始到現在為止的累計作業時間,從前記總作業時間減算扣除該累計作業時間,以算出殘餘作業時間,將前記作業指示檔案所示之前記複數作業項目內的未實施的作業項目之前記作業時間加總,以算出必要作業時間,當該殘餘作業時間在該必要作業時間以下的情況下,在前記複數作業對象內之僅包含前記未實施的作業項目的作業對象中,依照前記第2優先度低的順序指定除外對象,將該已指定的除外對象中的前記作業項目從前記未實施的作業項目中除外,使得該殘餘作業時間較該必要作業時間還要長,並且使得不顯示該已被除外的作業項目的前記作業指示。  A job instruction method includes: a plurality of job items indicating each of the plurality of jobs, a total job time capable of executing the plurality of jobs, and an operation of the plural job based on a plurality of job objects representing an execution target of the plurality of jobs The sequence information is compiled, and the first priority indicating the degree of necessity of each of the plurality of work items and the work information of each of the plurality of work items are calculated, and each of the plurality of work objects is calculated. The second priority of the degree of necessity of the work is performed, and the pre-recorded plural work target, the pre-recorded second priority, the pre-recorded plural work item, the pre-recorded first priority, the pre-recorded work time, the pre-recorded total work time, and the pre-recorded work order are generated. a job instruction file; an additional file for displaying a job instruction indicating a job content of each of the plurality of job items is attached to the job instruction file based on the job instruction file to generate a job instruction file group; The file group will correspond to the one shown in the pre-recorded job instructions file The pre-recording operation instruction for each of the plurality of operation items is displayed in accordance with the pre-recording operation order; the accumulated operation time from the start of the operation to the present is ascertained based on the display history of the previous operation instruction, and the accumulated operation time is subtracted from the previous total operation time. In order to calculate the remaining work time, the work time is counted before the unexecuted work items in the plurality of work items are recorded before the previous work instruction file, to calculate the necessary work time, and when the remaining work time is below the necessary work time In the case of the work object including only the work items that have not been previously executed in the pre-recorded work object, the exclusion target is specified in the order of the second priority, and the pre-recorded work item in the specified excluded object is recorded from the previous record. Except for the unimplemented work item, the residual work time is longer than the necessary work time, and the pre-record work instruction of the excluded work item is not displayed.  
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