TR201819575A2 - A SYSTEM THAT ENABLES QUALITY MEASUREMENT OF OPERATOR CIRCULATION SERVICE - Google Patents

A SYSTEM THAT ENABLES QUALITY MEASUREMENT OF OPERATOR CIRCULATION SERVICE Download PDF

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Publication number
TR201819575A2
TR201819575A2 TR2018/19575A TR201819575A TR201819575A2 TR 201819575 A2 TR201819575 A2 TR 201819575A2 TR 2018/19575 A TR2018/19575 A TR 2018/19575A TR 201819575 A TR201819575 A TR 201819575A TR 201819575 A2 TR201819575 A2 TR 201819575A2
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TR
Turkey
Prior art keywords
electronic device
calls
data
server
service
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TR2018/19575A
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Turkish (tr)
Inventor
Can Deni̇z Mehmet
Original Assignee
Turkcell Technology Research And Development Co
Turkcell Teknoloji̇ Araştirma Ve Geli̇şti̇rme Anoni̇m Şi̇rketi̇
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Priority to TR2018/19575A priority Critical patent/TR201819575A2/en
Priority to PCT/TR2019/051080 priority patent/WO2020130984A2/en
Publication of TR201819575A2 publication Critical patent/TR201819575A2/en

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/80—Rating or billing plans; Tariff determination aspects
    • H04M15/8038—Roaming or handoff
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/58—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP based on statistics of usage or network monitoring
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/59—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP based on real time
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/80—Rating or billing plans; Tariff determination aspects
    • H04M15/8016—Rating or billing plans; Tariff determination aspects based on quality of service [QoS]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/24—Accounting or billing

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Physics & Mathematics (AREA)
  • Probability & Statistics with Applications (AREA)
  • Quality & Reliability (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)

Abstract

Bu buluş, yurtdışında roaming (dolaşım) yapan mobil abonelerin başarılı/başarısız arama ve veri kullanım bilgilerine ilişkin gerçek zamanlı ölçümler yaparak hizmet kalitesine ilişkin çıktılar alınmasını sağlayan bir sistem (1) ile ilgilidir.The present invention is related to a system (1) that provides outputs related to service quality by making real-time measurements regarding successful / unsuccessful call and data usage information of mobile subscribers roaming abroad.

Description

TARIFNAME OPERATÖR DOLASIM HIZMETINE ILISKIN KALITE ÖLÇÜMÜ YAPI LMASI NI SAGLAYAN BIR SISTEM Teknik Alan Bu bulus, yurtdisinda roaming (dolasim) yapan mobil abonelerin basarili/basarisiz arama ve veri kullanim bilgilerine iliskin gerçek zamanli ve abone bazli ölçümler yaparak hizmet kalitesine iliskin çiktilar alinmasini saglayan bir Sistem ile ilgilidir. Önceki Teknik Günümüzde mobil aboneler yurtdisinda hizmet aldiklari esnada kimi zaman servis kesintisiI basarisiz arama, basarisiz mobil veri kullanimi gibi durumlarla karsilasmaktadir. Mobil abonelerin karsilastiklari bu olumsuz durumlarin ölçülmesi mobil sebeke sirketlerinin önlem alabilmeleri ve servislerini gelistirmeleri için önem arz etmektedir. Mevcut teknikte bulunan çalismalar göz Önünde bulunduruldugunda yurtdisinda dolasim yapan mobil sebeke abonelerinin deneyimledigi kesintilerin, basarisiz çagrilarin, basarisiz mobil veri kullaniminin anlik olarak ölçülüp abone bazli performans belirleyicilerin tespit edilmesini saglayan bir sisteme ihtiyaç duyuldugu anlasilmaktadir. Teknigin bilinen durumunda yer alan EP1565028 sayili Avrupa patent dokümaninda, dolasimda bulunan mobil cihazlarin yönetilmesi ile ilgili bir sistemden bahsedilmektedir. Söz konusu sistemdeki yönetim aparati, dolasim aktivitesi datalarini toplayan bir uygulama, dolasimda bulunan her bir cihazin çagri kayitlarinin toplandigi bir veritabani uygulamasi, bir çikis unitesi gibi pek çok birim içermektedir. Bulusun tercih edilen uygulamasinda, dolasimda yer alan tüm cihazlarin takibi/yönetimi anlik olarak yapilmaktadir. Mobil cihaz dolasim yapilan aga baglanma girisiminde bulundugu zaman, mobil cihazi VLR (Visited Location Register - Ziyaret Edilen Konum Kaydi) birimine kaydetmektedir. Ilgili mobil cihazin dolasim yapmasi için yetkilendirilmesi için HLR (Home Location Register - EV Konum Kaydi) birimine bir sorgu göndermektedir. Ayrica bu islem, mobil cihazin faturalandirilmasi islemi için de gereklidir. Dolasim agi yerel aga baglanmaktadir. Bu baglanti SS7 sinyallesme sistemi ile olmaktadir. Bu sinyallesme tercih edilen uygulamada bir ag izleyicisi (probe) ile takip edilmektedir. Ayrica bu ag izleyicisi, mobil cihazin dolasim sirasinda nasil kullanildiginin tespit edilmesi için veritabani ve ilgili data toplama uygulamasi ile beraber çalismaktadir. Bulusta bahsedilen çikis birimi ile dolasim yapan kullanicilara yazili mesajlar gönderilmektedir. Bulusun Kisa Açiklamasi Bu bulusun amaci, yurtdisinda dolasim yapan mobil sebeke abonelerinin basarili ve basarisiz servis kullanimlarinin anlik olarak ölçülmesini ve abone bazli servis kalitesi hesaplamasi yapilmasini saglayan bir sistem gerçeklestirmektir. Bulusun Ayrintili Açiklamasi Bu bulusun amacina ulasmak için gerçeklestirilen "Operatör Dolasim Hizmetine Iliskin Kalite Ölçümü Yapilmasini Saglayan Bir Sistem" ekli sekilde gösterilmis olup, bu sekil; Sekil-l; Bulus konusu sistemin sematik bir görünüsüdür. Sekillerde yer alan parçalar tek tek numaralandirilmis olup, bu numaralarin karsiliklari asagida verilmistir. 1. Sistem 2. Elektronik cihaz 3. Ag izleyicisi 4.Sunucu . Veri tabani Bulus konusu, yurtdisinda dolasim yapan mobil abonelerin basarili/basarisiz arama ve veri kullanim bilgilerine iliskin gerçek zamanli ve abone bazli ölçümler yaparak hizmet kalitesine iliskin çiktilar alinmasini saglayan bir Sistem (1); - yurtdisinda bulunan abonenin kullandigi, dolasim yapabilen, hem kendi GSM (Global System for Mobile Communication - Mobil Iletisim için Küresel Sistem) operatörü hem de yerel GSM operatörler ile iletisim kurmak üzere yapilandirilan en az bir elektronik cihaz (2), - elektronik cihazin (2) yurtiçinde ve yurtdisinda aldiklari servise iliskin veri toplamak üzere yapilandirilan en az bir ag izleyicisi (3 i, - ag izleyicisinin (3) topladigi servise iliskin verileri alarak islemek ve servis kalitesine iliskin KPI (Key Performance lndicator - Anahtar Performans Göstergesi) belirlemek üzere yapilandirilan en az bir sunucu (4}, - sunucu (4) tarafindan belirlenen KPPlari depolamak üzere yapilandirilan en az bir veri tabani (5) içermektedir. Bulus konusu sistemde (1) yer alan elektronik cihaz (2l yurtdiçi ve yurtdisinda dolasim yapmak, bulundugu ülkedeki GSM operatörlerinden mobil sebeke hizmeti almak üzere yapilandirilmaktadir. Elektronik cihaz (2) aldigi servise iliskin kalite verilerini paylasmak üzere yapilandirilmaktadir. Bulus konusu sistemde (1) yer alan ag izleyicisi (3) dolasim yapan elektronik cihaza (2) eriserek elektronik cihaz (2) üzerinde gerçeklesen basarili çagri sayisi, basarisiz çagri sayisi, basarili mobil veri baglantisi sayisi, basarisiz mobil veri baglantisi sayisi, ag kesintileri, çagrilarda meydana gelen CLI-Ioss (Calling Line izlemek ve ölçmek üzere yapilandirilmaktadir. Bulusun bir uygulamasinda ag izleyicisi (3) sebeke trafigini direkt olarak ölçmek yerine bu veriyi isleyen dis sistemlerden islem kayitlarini almak üzere yapilandirilmaktadir. Bulus konusu sistemde (1) yer alan sunucu (4] ag izleyicisi (3) tarafindan elde edilen Ölçüm verilerini alarak islemek ve abone bazli servis kalitesi çiktilari elde etmek üzere yapilandirilmaktadir. Sunucu (4) basarili çagri sayisini toplam çagri sayisina bölerek çagri basari oranina iliskin KPI hesaplamak üzere yapilandirilmaktadir. Sunucu (4) arayan numaranin belirlenemedigi Çagri sayisini toplam çagri sayisina bölerek CLI-loss oranina iliskin KPI hesaplamak üzere yapilandirilmaktadir. Bulus konusu sistemde (1) yer alan veri tabani (5) ag izleyicisi (3) tarafindan elde edilen KPI verilerini abone bazinda depolamak üzere yapilandirilmaktadir. Bulus konusu sistemde (l) öncelikle yurtdisinda dolasim yapan kullanici, mobil sebeke servisi aldigi elektronik cihazi (2) üzerinden arama, mobil veri kullanimi gibi aksiyonlar almaktadir. Kullanici elektronik cihazi (2) üzerinden aksiyon alirken yasadigi kesintiler ve arizalar bir ag izleyicisi (3) tarafindan tespit EdilmekIEdir. Ag izleyicisi (3) bu kesintilere ve arizalara iliskin ölçümler yaparak ölçüm sonuçlarini sunucuya (4) iletmektedir. Sunucu (4) aldigi ölçüm sonuçlarini abone bazli olacak sekilde isleyerek aboneye özgü KPPlar hesaplamaktadir. Sunucu tarafindan hesaplanan KPPlar bir veri tabaninda (5) depolanmaktadir. Bu temel kavramlar etrafinda, bulus konusu sistem (1) ile ilgili çok çesitli uygulamalarin gelistirilmesi mümkün olup, bulus burada açiklanan Örneklerle sinirlandirilamaz, esas olarak istemlerde belirtildigi gibidir. TR DESCRIPTION OPERATOR A SYSTEM THAT ENABLES QUALITY MEASUREMENT OF ROAMING SERVICE Technical Field This invention is a System that enables outputs regarding service quality by making real-time and subscriber-based measurements on successful/unsuccessful call and data usage information of mobile subscribers roaming abroad. It is related to. Prior Art Nowadays, mobile subscribers sometimes encounter situations such as service outages, unsuccessful calls, and unsuccessful mobile data usage while receiving service abroad. Measuring these negative situations faced by mobile subscribers is important for mobile network companies to take precautions and improve their services. Considering the studies in the current technique, it is understood that there is a need for a system that allows instantaneous measurement of outages, unsuccessful calls, unsuccessful mobile data usage experienced by mobile network subscribers roaming abroad and determination of subscriber-based performance determinants. In the European patent document numbered EP1565028, which is in the state of the art, a system for managing mobile devices in circulation is mentioned. The management apparatus in the system in question includes many units such as an application that collects roaming activity data, a database application where call records of each device in circulation are collected, and an output unit. In the preferred embodiment of the invention, tracking/management of all devices in circulation is done instantly. When the mobile device attempts to connect to the roaming network, it registers the mobile device to the VLR (Visited Location Register). It sends a query to the HLR (Home Location Register) unit to authorize the relevant mobile device to roam. This process is also required for billing the mobile device. The roaming network connects to the local network. This connection is made with the SS7 signaling system. This signaling is monitored with a network monitor (probe) in the preferred application. Additionally, this network monitor works with the database and related data collection application to detect how the mobile device is used while roaming. Written messages are sent to users roaming with the output unit mentioned in the invention. Brief Description of the Invention The purpose of this invention is to realize a system that allows instantaneous measurement of successful and unsuccessful service usage of mobile network subscribers roaming abroad and calculation of subscriber-based service quality. Detailed Description of the Invention "A System Enabling Quality Measurement of Operator Roaming Service", which was implemented to achieve the purpose of this invention, is shown in the figure below; Figure-1; The subject of the invention is a schematic view of the system. The parts in the figures are numbered one by one, and the equivalents of these numbers are given below. 1. System 2. Electronic device 3. Network monitor 4.Server. Database The subject of the invention is a System (1) that provides outputs regarding service quality by making real-time and subscriber-based measurements of successful/unsuccessful call and data usage information of mobile subscribers roaming abroad; - at least one electronic device (2) used by the subscriber abroad, capable of roaming and configured to communicate with both his own GSM (Global System for Mobile Communication) operator and local GSM operators, - the electronic device (2) ) at least one network monitor configured to collect data regarding the service they received at home and abroad (3 i, - the network monitor (3) configured to receive and process the data regarding the service collected and to determine the KPI (Key Performance Indicator) regarding the service quality. It includes at least one server (4) - at least one database (5) configured to store the KPPs determined by the server (4). The electronic device (2) included in the system (1) that is the subject of the invention can roam domestically and abroad, receive calls from GSM operators in the country where it is located. It is configured to receive mobile network service. The electronic device (2) is configured to share quality data regarding the service it receives. The network monitor (3) located in the system (1) of the invention accesses the roaming electronic device (2) and calculates the number of successful calls made on the electronic device (2), the number of unsuccessful calls, the number of successful mobile data connections, the number of unsuccessful mobile data connections, network interruptions. is configured to monitor and measure CLI-Ioss (Calling Line) occurring during calls. In an embodiment of the invention, the network monitor (3) is configured to receive transaction records from external systems that process this data, instead of measuring network traffic directly. The server in the system (1) of the invention (4) is configured to receive and process the measurement data obtained by the network monitor (3) and obtain subscriber-based service quality outputs.The server (4) is configured to calculate the KPI regarding the call success rate by dividing the number of successful calls by the total number of calls.Server (4) It is configured to calculate the KPI regarding the CLI-loss rate by dividing the number of calls in which the calling number cannot be determined by the total number of calls. The database (5) in the system (1) subject to the invention is configured to store the KPI data obtained by the network monitor (3) on a subscriber basis. In the system (l) that is the subject of the invention, first of all, the user roaming abroad takes actions such as calling and using mobile data via the electronic device (2) from which he receives mobile network service. Interruptions and malfunctions experienced by the user while taking action through his electronic device (2) are detected by a network monitor (3). The network monitor (3) makes measurements regarding these interruptions and malfunctions and transmits the measurement results to the server (4). The server (4) processes the measurement results it receives on a subscriber basis and calculates subscriber-specific KPPs. KPPs calculated by the server are stored in a database (5). Around these basic concepts, it is possible to develop a wide variety of applications related to the system (1) that is the subject of the invention, and the invention cannot be limited to the Examples explained here, it is essentially as stated in the claims. TR

Claims (1)

1.ISTEMLER . Yurtdisinda dolasim yapan mobil abonelerin basarili/basarisiz arama ve veri kullanim bilgilerine iliskin gerçek zamanli ve abone bazli ölçümler yaparak hizmet kalitesine iliskin çiktilar alinmasini saglayan; - yurtdisinda bulunan abonenin kullandigi, dolasim yapabilen, hem kendi GSM operatörü hem de yerel GSM operatörler ile iletisim kurmak üzere yapilandirilan en az bir elektronik cihaz (2) içeren ve - elektronik cihazin (2) yurtiçinde ve yurtdisinda aldiklari servise iliskin veri toplamak üzere yapilandirilan en az bir ag izleyicisi (3), - ag izleyicisinin (3) topladigi servise iliskin verileri alarak islemek ve servis kalitesine iliskin KPI belirlemek üzere yapilandirilan en az bir sunucu (4), - sunucu (4) tarafindan belirlenen KPl”lari depolamak üzere yapilandirilan en az bir veri tabani (5) ile karakterize edilen bir sistem (1). . Yurtdiçi ve yurtdisinda dolasim yapmak, bulundugu ülkedeki GSM operatörlerinden mobil sebeke hizmeti almak üzere yapilandirilan elektronik cihaz (2) ile karakterize edilen Istem lldeki gibi bir sistem (1). . Aldigi servise iliskin kalite verilerini paylasmak üzere yapilandirilan elektronik cihaz (2) ile karakterize edilen Istem 1 veya 2”deki gibi bir sistem . Dolasim yapan elektronik cihaza (2) eriserek elektronik Cihaz (2) üzerinde gerçeklesen basarili çagri sayisi, basarisiz çagri sayisi, basarili mobil veri baglantisi sayisi, basarisiz mobil veri baglantisi sayisi, ag kesintileri, çagrilarda meydana gelen CLI-loss gibi verileri izlemek ve ölçmek üzere yapilandirilan ag izleyicisi (3) ile karakterize edilen yukaridaki istemlerden herhangi birindeki gibi bir sistem (1). . Sebeke trafigini direkt olarak ölçmek yerine bu veriyi isleyen dis sistemlerden islem kayitlarini almak üzere yapilandirilan ag izleyicisi (3) ile karakterize edilen yukaridaki istemlerden herhangi birindeki gibi bir sistem . Ag izleyicisi (3) tarafindan elde edilen ölçüm verilerini alarak islemek ve abone bazli servis kalitesi çiktilari elde etmek üzere yapilandirilan sunucu (4) ile karakterize edilen yukaridaki istemlerden herhangi birindeki gibi bir . Basarili çagri sayisini toplam çagri sayisina bölerek çagri basari oranina iliskin KPI hesaplamak üzere yapilandirilan sunucu (4) ile karakterize edilen yukaridaki istemlerden herhangi birindeki gibi bir sistem (1). . Arayan numaranin belirlenemedigi çagri sayisini toplam çagri sayisina bölerek CLl-loss oranina iliskin KPI hesaplamak üzere yapilandirilan sunucu (4) ile karakterize edilen yukaridaki istemlerden herhangi birindeki gibi bir sistem (1). . Ag izleyicisi (3) tarafindan elde edilen KPI verilerini abone bazinda depolamak üzere yapilandirilan veri tabani (5) ile karakterize edilen yukaridaki istemlerden herhangi birindeki gibi bir sistem (1). TR1.CLAIMS. Providing outputs regarding service quality by making real-time and subscriber-based measurements of successful/unsuccessful call and data usage information of mobile subscribers roaming abroad; - contains at least one electronic device (2) used by the subscriber abroad, capable of roaming, configured to communicate with both his own GSM operator and local GSM operators, and - containing at least one electronic device (2) configured to collect data regarding the service received by the electronic device (2) at home and abroad. at least one network monitor (3), - at least one server (4) configured to receive and process the data related to the service collected by the network monitor (3) and to determine KPIs regarding service quality, - at least one server (4) configured to store the KPIs determined by the server (4). a system (1) characterized by a small database (5). . A system (1) as in Claim 1, characterized by an electronic device (2) configured to roam domestically and internationally and to receive mobile network service from GSM operators in the country where it is located. . A system as in Claim 1 or 2, characterized by an electronic device (2) configured to share quality data regarding the service it receives. By accessing the roaming electronic device (2), to monitor and measure data such as the number of successful calls made on the electronic Device (2), the number of unsuccessful calls, the number of successful mobile data connections, the number of unsuccessful mobile data connections, network outages, and CLI-loss occurring in calls. A system (1) as in any of the above claims, characterized by the configured network monitor (3). . A system as in any of the above claims, characterized by a network monitor (3) configured to receive transaction records from external systems that process this data, instead of measuring network traffic directly. A system as in any of the above claims, characterized by the server (4) configured to receive and process the measurement data obtained by the network monitor (3) and obtain subscriber-based service quality outputs. A system (1) as in any of the above claims, characterized by the server (4) configured to calculate the KPI regarding the call success rate by dividing the number of successful calls by the total number of calls. . A system (1) as in any of the above claims, characterized by the server (4) configured to calculate the KPI regarding the CLl-loss rate by dividing the number of calls in which the caller number cannot be determined by the total number of calls. . A system (1) as in any of the above claims, characterized by the database (5) configured to store the KPI data obtained by the network monitor (3) on a subscriber basis. TR
TR2018/19575A 2018-12-17 2018-12-17 A SYSTEM THAT ENABLES QUALITY MEASUREMENT OF OPERATOR CIRCULATION SERVICE TR201819575A2 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
TR2018/19575A TR201819575A2 (en) 2018-12-17 2018-12-17 A SYSTEM THAT ENABLES QUALITY MEASUREMENT OF OPERATOR CIRCULATION SERVICE
PCT/TR2019/051080 WO2020130984A2 (en) 2018-12-17 2019-12-16 A system for performing quality measurement relating to operator roaming service

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TR2018/19575A TR201819575A2 (en) 2018-12-17 2018-12-17 A SYSTEM THAT ENABLES QUALITY MEASUREMENT OF OPERATOR CIRCULATION SERVICE

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CN115225522B (en) * 2021-04-20 2023-11-10 中国移动通信集团湖南有限公司 Roaming quality assessment method and device and electronic equipment

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US8238905B2 (en) * 2003-08-05 2012-08-07 Roamware, Inc. Predictive intelligence
EP2580928B1 (en) * 2010-06-09 2016-08-24 Telekom Deutschland GmbH Method for testing an inbound and/or an outbound roaming functionality of a first public land mobile network (plmn) and a second public land mobile network (plmn), and system for testing
US9832646B2 (en) * 2013-09-13 2017-11-28 Network Kinetix, LLC System and method for an automated system for continuous observation, audit and control of user activities as they occur within a mobile network

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