WO2020130984A2 - A system for performing quality measurement relating to operator roaming service - Google Patents

A system for performing quality measurement relating to operator roaming service Download PDF

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Publication number
WO2020130984A2
WO2020130984A2 PCT/TR2019/051080 TR2019051080W WO2020130984A2 WO 2020130984 A2 WO2020130984 A2 WO 2020130984A2 TR 2019051080 W TR2019051080 W TR 2019051080W WO 2020130984 A2 WO2020130984 A2 WO 2020130984A2
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WO
WIPO (PCT)
Prior art keywords
data
probe
service
electronic device
calls
Prior art date
Application number
PCT/TR2019/051080
Other languages
French (fr)
Other versions
WO2020130984A3 (en
Inventor
Mehmet Can DENIZ
Original Assignee
Turkcell Teknoloji Arastirma Ve Gelistirme Anonim Sirketi
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Turkcell Teknoloji Arastirma Ve Gelistirme Anonim Sirketi filed Critical Turkcell Teknoloji Arastirma Ve Gelistirme Anonim Sirketi
Publication of WO2020130984A2 publication Critical patent/WO2020130984A2/en
Publication of WO2020130984A3 publication Critical patent/WO2020130984A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/80—Rating or billing plans; Tariff determination aspects
    • H04M15/8038—Roaming or handoff
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/58—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP based on statistics of usage or network monitoring
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/59—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP based on real time
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/80—Rating or billing plans; Tariff determination aspects
    • H04M15/8016—Rating or billing plans; Tariff determination aspects based on quality of service [QoS]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/24—Accounting or billing

Definitions

  • the present invention relates to a system which enables to receive outputs relating to quality measurement by performing real-time and subscriber-based measurements about successful/failed call and data usage information of mobile subscribers who are outbound roaming.
  • the European patent document no. EP1565028 discloses a system for managing roaming mobile devices.
  • the management apparatus in the said system includes many units such as an application which gathers roaming activity data, a database application wherein call records of each roaming device are gathered, an output unit.
  • monitoring/management of all roaming devices is performed instantly.
  • VLR Vehicle Location Register
  • HLR Home Location Register
  • This connection is realized by SS7 signalling.
  • the signalling is monitored by a probe.
  • this probe cooperates with the database and the related data gathering application in order to determine how the mobile device is used during roaming.
  • Written messages are sent to the roaming users by the output unit mentioned in the invention.
  • An objective of the present invention is to realize a system which enables to instantly measure successful and failed service usages of mobile network subscribers who are outbound roaming and to calculate subscriber-based service quality.
  • Figure l is a schematic view of the inventive system.
  • the inventive system (1) which enables to receive outputs relating to quality measurement by performing real-time and subscriber-based measurements about successful/failed call and data usage information of mobile subscribers who are outbound roaming comprises:
  • At least one electronic device (2) which is used by a subscriber who is abroad, and which can roam and is configured to communicate with both its own GSM (Global System for Mobile Communication) operator and local GSM operators;
  • GSM Global System for Mobile Communication
  • At least one probe (3) which is configured to gather data about the service that the electronic device (2) receives at home and abroad;
  • At least one server (4) which is configured to receive and process the data about the service gathered by the probe (3) and to determine KPI (Key
  • At least one database (5) which is configured to store the KPFs determined by the server (4).
  • the electronic device (2) included in the inventive system (1) is configured to roam at home and abroad and to receive mobile network service from GSM operators in the country where it is located.
  • the electronic device (2) is configured to share the quality data about the service that it receives.
  • the probe (3) included in the inventive system (1) is configured to monitor and to measure data such as number of successful calls, number of failed calls, number of successful mobile data connection, number of failed mobile data connection, network interruptions taking place on the electronic device (2) and CLI-loss (Calling Line Identification Loss) occurring in calls, by accessing the roaming electronic device (2).
  • the probe (3) is configured to receive transaction records from external systems processing this data instead of measuring the network traffic directly.
  • the server (4) included in the inventive system (1) is configured to receive and process the measurement data obtained by the probe (3) and to obtain subscriber- based service quality outputs.
  • the server (4) is configured to calculate the KPI relating to the success rate by dividing the number of successful calls into the total number of calls.
  • the server (4) is configured to calculate the KPI relating to the CLI-loss rate by dividing the number of calling line identification loss into the total number of calls.
  • the database (5) included in the inventive system (1) is configured to store the KPI data obtained by the probe (3), on subscriber basis.
  • the outbound roaming user takes actions such as call, mobile data usage over the electronic device (2) where s/he receives mobile network service at first. Interruptions and failures experienced by the user while s/he takes action over the electronic device (2) are detected by a probe (3).
  • the probe (3) performs measurements relating to these interruptions and failures and transmits the measurement results to the server (4).
  • the server (4) calculates subscriber- specific KPI’s by processing the received measurement results so as to be subscriber-based.
  • the KPFs calculated by the server (4) are stored in a database

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Physics & Mathematics (AREA)
  • Probability & Statistics with Applications (AREA)
  • Quality & Reliability (AREA)
  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The present invention relates to a system (1) which enables to receive outputs relating to quality measurement by performing real-time and subscriber-based measurements about successful/failed call and data usage information of mobile subscribers who are outbound roaming.

Description

A SYSTEM FOR PERFORMING QUALITY MEASUREMENT RELATING TO OPERATOR ROAMING SERVICE
Technical Field
The present invention relates to a system which enables to receive outputs relating to quality measurement by performing real-time and subscriber-based measurements about successful/failed call and data usage information of mobile subscribers who are outbound roaming.
Background of the Invention Today, mobile subscribers experience circumstances such as sometimes service interruption, failed call, failed mobile data usage while they receive service abroad. Measuring these negative circumstances experienced by mobile subscribers have importance for mobile network companies in order to take precaution and improve their services.
Considering the studies in the state of the art, it is understood that there is need for a system which enables to detect subscriber-based performance determinants by instantly measuring interruptions, failed calls, failed mobile data usages experienced by mobile network subscribers who are outbound roaming.
The European patent document no. EP1565028, an application in the state of the art, discloses a system for managing roaming mobile devices. The management apparatus in the said system includes many units such as an application which gathers roaming activity data, a database application wherein call records of each roaming device are gathered, an output unit. In a preferred embodiment of the invention, monitoring/management of all roaming devices is performed instantly. When the mobile device attempts to connect to the roaming network, the mobile device is registered in VLR (Visited Location Register) unit. It sends an enquiry to the HLR (Home Location Register) unit in order that the mobile device is authorized for roaming. In addition, this transaction is also required to carry out billing of the mobile device. The roaming network is connect to the local network. This connection is realized by SS7 signalling. In a preferred embodiment, the signalling is monitored by a probe. Also, this probe cooperates with the database and the related data gathering application in order to determine how the mobile device is used during roaming. Written messages are sent to the roaming users by the output unit mentioned in the invention.
Summary of the Invention
An objective of the present invention is to realize a system which enables to instantly measure successful and failed service usages of mobile network subscribers who are outbound roaming and to calculate subscriber-based service quality.
Detailed Description of the Invention
“A System for Performing Quality Measurement Relating to Operator Roaming Service” realized to fulfil the objective of the present invention is shown in the figure attached, in which:
Figure l is a schematic view of the inventive system.
The components illustrated in the figure are individually numbered, where the numbers refer to the following:
1. System
2. Electronic device 3. Probe
4. Server
5. Database
The inventive system (1) which enables to receive outputs relating to quality measurement by performing real-time and subscriber-based measurements about successful/failed call and data usage information of mobile subscribers who are outbound roaming comprises:
at least one electronic device (2) which is used by a subscriber who is abroad, and which can roam and is configured to communicate with both its own GSM (Global System for Mobile Communication) operator and local GSM operators;
at least one probe (3) which is configured to gather data about the service that the electronic device (2) receives at home and abroad;
at least one server (4) which is configured to receive and process the data about the service gathered by the probe (3) and to determine KPI (Key
Performance Indicator) about the quality of service;
at least one database (5) which is configured to store the KPFs determined by the server (4).
The electronic device (2) included in the inventive system (1) is configured to roam at home and abroad and to receive mobile network service from GSM operators in the country where it is located. The electronic device (2) is configured to share the quality data about the service that it receives.
The probe (3) included in the inventive system (1) is configured to monitor and to measure data such as number of successful calls, number of failed calls, number of successful mobile data connection, number of failed mobile data connection, network interruptions taking place on the electronic device (2) and CLI-loss (Calling Line Identification Loss) occurring in calls, by accessing the roaming electronic device (2). In one embodiment of the invention, the probe (3) is configured to receive transaction records from external systems processing this data instead of measuring the network traffic directly.
The server (4) included in the inventive system (1) is configured to receive and process the measurement data obtained by the probe (3) and to obtain subscriber- based service quality outputs. The server (4) is configured to calculate the KPI relating to the success rate by dividing the number of successful calls into the total number of calls. The server (4) is configured to calculate the KPI relating to the CLI-loss rate by dividing the number of calling line identification loss into the total number of calls.
The database (5) included in the inventive system (1) is configured to store the KPI data obtained by the probe (3), on subscriber basis.
In the inventive system (1), the outbound roaming user takes actions such as call, mobile data usage over the electronic device (2) where s/he receives mobile network service at first. Interruptions and failures experienced by the user while s/he takes action over the electronic device (2) are detected by a probe (3). The probe (3) performs measurements relating to these interruptions and failures and transmits the measurement results to the server (4). The server (4) calculates subscriber- specific KPI’s by processing the received measurement results so as to be subscriber-based. The KPFs calculated by the server (4) are stored in a database
(5)·
Within these basic concepts; it is possible to develop various embodiments of the inventive system (1); the invention cannot be limited to examples disclosed herein and it is essentially according to claims.

Claims

1. A system (1) which enables to receive outputs relating to quality measurement by performing real-time and subscriber-based measurements about successful/failed call and data usage information of mobile subscribers who are outbound roaming, comprising
at least one electronic device (2) which is used by a subscriber who is abroad, and which can roam and is configured to communicate with both its own GSM (Global System for Mobile Communication) operator and local GSM operators;
and characterized by
at least one probe (3) which is configured to gather data about the service that the electronic device (2) receives at home and abroad; at least one server (4) which is configured to receive and process the data about the service gathered by the probe (3) and to determine KPI (Key Performance Indicator) about the quality of service; at least one database (5) which is configured to store the KPI’s determined by the server (4).
2. A system (1) according to Claim 1; characterized by the electronic device (2) which is configured to roam at home and abroad and to receive mobile network service from GSM operators in the country where it is located.
3. A system (1) according to any of the preceding claims; characterized by the electronic device (2) which is configured to share the quality data about the service that it receives.
4. A system (1) according to any of the preceding claims; characterized by the probe (3) which is configured to monitor and to measure data such as number of successful calls, number of failed calls, number of successful mobile data connection, number of failed mobile data connection, network interruptions taking place on the electronic device (2) and CLI-loss (Calling Line Identification Loss) occurring in calls, by accessing the roaming electronic device (2).
5. A system (1) according to any of the preceding claims; characterized by the probe (3) which is configured to receive transaction records from external systems processing this data instead of measuring the network traffic directly.
6. A system (1) according to any of the preceding claims; characterized by the server (4) which is configured to receive and process the measurement data obtained by the probe (3) and to obtain subscriber-based service quality outputs.
7. A system (1) according to any of the preceding claims; characterized by the server (4) which is configured to calculate the KPI relating to the success rate by dividing the number of successful calls into the total number of calls.
8. A system (1) according to any of the preceding claims; characterized by the server (4) which is configured to calculate the KPI relating to the CLI- loss rate by dividing the number of calling line identification loss into the total number of calls.
9. A system (1) according to any of the preceding claims; characterized by the database (5) which is configured to store the KPI data obtained by the probe (3), on subscriber basis.
PCT/TR2019/051080 2018-12-17 2019-12-16 A system for performing quality measurement relating to operator roaming service WO2020130984A2 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
TR2018/19575A TR201819575A2 (en) 2018-12-17 2018-12-17 A SYSTEM THAT ENABLES QUALITY MEASUREMENT OF OPERATOR CIRCULATION SERVICE
TR2018/19575 2018-12-17

Publications (2)

Publication Number Publication Date
WO2020130984A2 true WO2020130984A2 (en) 2020-06-25
WO2020130984A3 WO2020130984A3 (en) 2020-08-06

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PCT/TR2019/051080 WO2020130984A2 (en) 2018-12-17 2019-12-16 A system for performing quality measurement relating to operator roaming service

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TR (1) TR201819575A2 (en)
WO (1) WO2020130984A2 (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN115225522A (en) * 2021-04-20 2022-10-21 中国移动通信集团湖南有限公司 Roaming quality evaluation method and device and electronic equipment

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8238905B2 (en) * 2003-08-05 2012-08-07 Roamware, Inc. Predictive intelligence
ES2604483T3 (en) * 2010-06-09 2017-03-07 Telekom Deutschland Gmbh Method to test a roaming functionality of entry and / or exit of a first public mobile land network (RTMP) and a second public mobile land network (RTMP) and testing system
US9832646B2 (en) * 2013-09-13 2017-11-28 Network Kinetix, LLC System and method for an automated system for continuous observation, audit and control of user activities as they occur within a mobile network

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN115225522A (en) * 2021-04-20 2022-10-21 中国移动通信集团湖南有限公司 Roaming quality evaluation method and device and electronic equipment
CN115225522B (en) * 2021-04-20 2023-11-10 中国移动通信集团湖南有限公司 Roaming quality assessment method and device and electronic equipment

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Publication number Publication date
WO2020130984A3 (en) 2020-08-06
TR201819575A2 (en) 2020-07-21

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