SG11202011900RA - Computer-implemented systems and methods for real-time risk-informed return item collection using an automated kiosk - Google Patents
Computer-implemented systems and methods for real-time risk-informed return item collection using an automated kioskInfo
- Publication number
- SG11202011900RA SG11202011900RA SG11202011900RA SG11202011900RA SG11202011900RA SG 11202011900R A SG11202011900R A SG 11202011900RA SG 11202011900R A SG11202011900R A SG 11202011900RA SG 11202011900R A SG11202011900R A SG 11202011900RA SG 11202011900R A SG11202011900R A SG 11202011900RA
- Authority
- SG
- Singapore
- Prior art keywords
- informed
- real
- computer
- methods
- item collection
- Prior art date
Links
Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/08—Payment architectures
- G06Q20/18—Payment architectures involving self-service terminals [SST], vending machines, kiosks or multimedia terminals
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06N—COMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
- G06N20/00—Machine learning
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0635—Risk analysis of enterprise or organisation activities
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/083—Shipping
- G06Q10/0837—Return transactions
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/08—Payment architectures
- G06Q20/20—Point-of-sale [POS] network systems
- G06Q20/208—Input by product or record sensing, e.g. weighing or scanner processing
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/38—Payment protocols; Details thereof
- G06Q20/382—Payment protocols; Details thereof insuring higher security of transaction
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/38—Payment protocols; Details thereof
- G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
- G06Q20/401—Transaction verification
- G06Q20/4016—Transaction verification involving fraud or risk level assessment in transaction processing
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/38—Payment protocols; Details thereof
- G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
- G06Q20/407—Cancellation of a transaction
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/03—Credit; Loans; Processing thereof
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F7/00—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
- G07F7/06—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by returnable containers, i.e. reverse vending systems in which a user is rewarded for returning a container that serves as a token of value, e.g. bottles
-
- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
- Y02W—CLIMATE CHANGE MITIGATION TECHNOLOGIES RELATED TO WASTEWATER TREATMENT OR WASTE MANAGEMENT
- Y02W90/00—Enabling technologies or technologies with a potential or indirect contribution to greenhouse gas [GHG] emissions mitigation
Landscapes
- Business, Economics & Management (AREA)
- Engineering & Computer Science (AREA)
- Accounting & Taxation (AREA)
- Theoretical Computer Science (AREA)
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Finance (AREA)
- Strategic Management (AREA)
- General Business, Economics & Management (AREA)
- Economics (AREA)
- Development Economics (AREA)
- Marketing (AREA)
- Human Resources & Organizations (AREA)
- Technology Law (AREA)
- Software Systems (AREA)
- Entrepreneurship & Innovation (AREA)
- Computer Security & Cryptography (AREA)
- Tourism & Hospitality (AREA)
- Quality & Reliability (AREA)
- Operations Research (AREA)
- Data Mining & Analysis (AREA)
- General Engineering & Computer Science (AREA)
- Mathematical Physics (AREA)
- Computing Systems (AREA)
- Medical Informatics (AREA)
- Evolutionary Computation (AREA)
- Computer Vision & Pattern Recognition (AREA)
- Artificial Intelligence (AREA)
- Game Theory and Decision Science (AREA)
- Educational Administration (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Pinball Game Machines (AREA)
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US16/542,588 US10657591B1 (en) | 2019-08-16 | 2019-08-16 | Computer-implemented systems and methods for real-time risk-informed return item collection using an automated kiosk |
PCT/IB2020/056621 WO2021033041A1 (en) | 2019-08-16 | 2020-07-14 | Computer-implemented systems and methods for real-time risk-informed return item collection using an automated kiosk |
Publications (1)
Publication Number | Publication Date |
---|---|
SG11202011900RA true SG11202011900RA (en) | 2021-03-30 |
Family
ID=70736394
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
SG11202011900RA SG11202011900RA (en) | 2019-08-16 | 2020-07-14 | Computer-implemented systems and methods for real-time risk-informed return item collection using an automated kiosk |
Country Status (7)
Country | Link |
---|---|
US (3) | US10657591B1 (ko) |
JP (1) | JP7050963B2 (ko) |
KR (2) | KR102362525B1 (ko) |
AU (1) | AU2020260504A1 (ko) |
SG (1) | SG11202011900RA (ko) |
TW (2) | TWI778848B (ko) |
WO (1) | WO2021033041A1 (ko) |
Families Citing this family (16)
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US10445708B2 (en) | 2014-10-03 | 2019-10-15 | Ecoatm, Llc | System for electrically testing mobile devices at a consumer-operated kiosk, and associated devices and methods |
KR20210106493A (ko) | 2018-12-19 | 2021-08-30 | 에코에이티엠, 엘엘씨 | 이동 전화기 및 다른 전자 디바이스의 판매 및/또는 구매를 위한 시스템 및 방법 |
KR20210125526A (ko) | 2019-02-12 | 2021-10-18 | 에코에이티엠, 엘엘씨 | 전자 디바이스 키오스크를 위한 커넥터 캐리어 |
US11482067B2 (en) | 2019-02-12 | 2022-10-25 | Ecoatm, Llc | Kiosk for evaluating and purchasing used electronic devices |
CN211956539U (zh) | 2019-02-18 | 2020-11-17 | 埃科亚特姆公司 | 用于评估电子设备状况的系统 |
US10657591B1 (en) | 2019-08-16 | 2020-05-19 | Coupang Corp. | Computer-implemented systems and methods for real-time risk-informed return item collection using an automated kiosk |
WO2021081114A1 (en) * | 2019-10-22 | 2021-04-29 | BoxNearby Corp. | Storage compartment coordination and tracking |
US11647030B2 (en) * | 2020-02-21 | 2023-05-09 | Intuit Inc. | Detecting fraud rings in information technology systems |
US11922467B2 (en) | 2020-08-17 | 2024-03-05 | ecoATM, Inc. | Evaluating an electronic device using optical character recognition |
US11314552B1 (en) | 2020-12-08 | 2022-04-26 | International Business Machines Corporation | Dynamic determination of reverse logistics |
US11830011B2 (en) * | 2021-01-06 | 2023-11-28 | International Business Machines Corporation | Dynamic return optimization for loss prevention based on customer return patterns |
US11836735B2 (en) * | 2021-01-19 | 2023-12-05 | Ncr Corporation | Self-service terminal (SST) item return anti-fraud processing |
US20220292519A1 (en) * | 2021-03-15 | 2022-09-15 | Ncr Corporation | Item return data integration processing |
US20220358506A1 (en) * | 2021-05-07 | 2022-11-10 | Capital One Services, Llc | Methods and systems for resolving automated teller machine errors |
US20230110834A1 (en) * | 2021-10-04 | 2023-04-13 | Walmart Apollo, Llc | Systems and methods for processing of online customer product return requests |
IT202200011033A1 (it) * | 2022-05-26 | 2023-11-26 | Aida S R L | Sistema di gestione e monitoraggio di ordini e box interattivo associato |
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US657591A (en) * | 1899-06-12 | 1900-09-11 | Samuel Hy Crocker | Letter-copying book. |
KR20020020569A (ko) * | 2000-09-09 | 2002-03-15 | 구자홍 | 서비스 레벨과 고객의 등급이 반영된 구매 및 반품 시스템및 그 방법 |
US20090018891A1 (en) * | 2003-12-30 | 2009-01-15 | Jeff Scott Eder | Market value matrix |
US20030191662A1 (en) * | 2003-05-13 | 2003-10-09 | Segrest Timothy Sean | System and method of mailing |
JP2009539153A (ja) * | 2006-06-02 | 2009-11-12 | エスアールジー エンタープライゼズ ピーティーワイ リミテッド | 賭博活動を提供するためのシステムおよび方法 |
US8275708B1 (en) | 2007-09-12 | 2012-09-25 | United Services Automobile Associates (USAA) | Systems and methods for automatic payment plan |
KR100988754B1 (ko) * | 2008-07-10 | 2010-10-25 | 박찬용 | 자동판매 기능을 갖는 무인 점포 시스템 |
US20110087606A1 (en) | 2009-10-07 | 2011-04-14 | Hammond Mark S | Systems and methods for processing merchandise returns |
CN102005090A (zh) | 2010-12-06 | 2011-04-06 | 深圳市瑞摩特科技发展有限公司 | 具有商品销售与售后服务功能的自动售货机 |
EP2695126A4 (en) | 2011-04-06 | 2014-09-17 | Ecoatm Inc | METHOD AND KIOSK FOR RECYCLING ELECTRONIC DEVICES |
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US20140172697A1 (en) | 2012-12-19 | 2014-06-19 | First Data Corporation | Systems and methods for detecting fraud in retail return transactions |
CN103530911B (zh) | 2013-10-10 | 2015-08-05 | 成都百德邮政专用设备制造有限公司 | 一种智能包裹投递系统的包裹取件方法 |
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CN105550832A (zh) | 2016-02-15 | 2016-05-04 | 重庆昇鑫科技有限公司 | 一种基于物联网的智慧商城管理系统 |
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KR101876371B1 (ko) * | 2017-01-03 | 2018-07-09 | (주)복스유니버스 | 고객 민원/불만에 대한 사전방어 가능한 콜 라우팅 시스템 및 방법 |
US11120451B2 (en) * | 2017-09-29 | 2021-09-14 | Walmart Apollo, Llc | System and method for mobile express return of products |
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US20190172041A1 (en) | 2018-02-27 | 2019-06-06 | Tommy Lee Hill | Methods and apparatus for providing an easy return, exchange and purchasing experience in a retail store environment |
JP6751112B2 (ja) * | 2018-05-07 | 2020-09-02 | 三菱商事株式会社 | 返品・返却システム、返品・返却サーバ及び返品・返却装置 |
KR20190083608A (ko) * | 2018-08-09 | 2019-07-12 | (주) 비지에프리테일 | 상품 판매 시스템 및 그 동작 방법 |
CN108717749A (zh) | 2018-08-16 | 2018-10-30 | 胡睿 | 一种智能商品展示、体验、销售及退货一体机 |
CN109191192B (zh) | 2018-08-21 | 2021-11-12 | 北京京东尚科信息技术有限公司 | 数据估算方法、装置和计算机可读存储介质 |
CN110047007A (zh) | 2018-11-27 | 2019-07-23 | 阿里巴巴集团控股有限公司 | 一种理赔业务处理方法及装置 |
US11200607B2 (en) * | 2019-01-28 | 2021-12-14 | Walmart Apollo, Llc | Methods and apparatus for anomaly detections |
CN110009154B (zh) | 2019-04-03 | 2023-05-30 | 深圳威狮物流网络科技有限公司 | 一种退款预测方法、装置、终端设备及存储介质 |
US10657591B1 (en) | 2019-08-16 | 2020-05-19 | Coupang Corp. | Computer-implemented systems and methods for real-time risk-informed return item collection using an automated kiosk |
-
2019
- 2019-08-16 US US16/542,588 patent/US10657591B1/en active Active
- 2019-09-04 KR KR1020190109391A patent/KR102362525B1/ko active IP Right Grant
-
2020
- 2020-04-10 US US16/845,239 patent/US11120498B2/en active Active
- 2020-07-14 WO PCT/IB2020/056621 patent/WO2021033041A1/en active Application Filing
- 2020-07-14 SG SG11202011900RA patent/SG11202011900RA/en unknown
- 2020-07-14 AU AU2020260504A patent/AU2020260504A1/en not_active Abandoned
- 2020-07-14 JP JP2020566768A patent/JP7050963B2/ja active Active
- 2020-07-21 TW TW110140181A patent/TWI778848B/zh active
- 2020-07-21 TW TW109124542A patent/TWI748564B/zh active
-
2021
- 2021-05-11 US US17/316,764 patent/US20210264513A1/en active Pending
-
2022
- 2022-02-09 KR KR1020220016700A patent/KR102537342B1/ko active IP Right Grant
Also Published As
Publication number | Publication date |
---|---|
US20210049684A1 (en) | 2021-02-18 |
KR20220024317A (ko) | 2022-03-03 |
TWI748564B (zh) | 2021-12-01 |
AU2020260504A1 (en) | 2021-03-04 |
KR102362525B1 (ko) | 2022-02-15 |
US20210264513A1 (en) | 2021-08-26 |
WO2021033041A1 (en) | 2021-02-25 |
TW202109431A (zh) | 2021-03-01 |
JP2021530012A (ja) | 2021-11-04 |
TWI778848B (zh) | 2022-09-21 |
US11120498B2 (en) | 2021-09-14 |
TW202207140A (zh) | 2022-02-16 |
JP7050963B2 (ja) | 2022-04-08 |
US10657591B1 (en) | 2020-05-19 |
KR102537342B1 (ko) | 2023-05-30 |
KR20210020717A (ko) | 2021-02-24 |
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