SG11201709529SA - An automatic reply method, device, apparatus, and storage medium - Google Patents

An automatic reply method, device, apparatus, and storage medium

Info

Publication number
SG11201709529SA
SG11201709529SA SG11201709529SA SG11201709529SA SG11201709529SA SG 11201709529S A SG11201709529S A SG 11201709529SA SG 11201709529S A SG11201709529S A SG 11201709529SA SG 11201709529S A SG11201709529S A SG 11201709529SA SG 11201709529S A SG11201709529S A SG 11201709529SA
Authority
SG
Singapore
Prior art keywords
storage medium
automatic reply
reply method
automatic
medium
Prior art date
Application number
SG11201709529SA
Other languages
English (en)
Inventor
Ge Jin
Jie Zhang
Jing Xiao
Original Assignee
Ping An Technology Shenzhen Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Ping An Technology Shenzhen Co Ltd filed Critical Ping An Technology Shenzhen Co Ltd
Publication of SG11201709529SA publication Critical patent/SG11201709529SA/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/02—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F17/00—Digital computing or data processing equipment or methods, specially adapted for specific functions
    • G06F17/10—Complex mathematical operations
    • G06F17/18—Complex mathematical operations for evaluating statistical data, e.g. average values, frequency distributions, probability functions, regression analysis
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00—Handling natural language data
    • G06F40/20—Natural language analysis
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06N—COMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N20/00—Machine learning
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06N—COMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N3/00—Computing arrangements based on biological models
    • G06N3/02—Neural networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H04L51/046—Interoperability with other network applications or services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/216—Handling conversation history, e.g. grouping of messages in sessions or threads

Landscapes

  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Data Mining & Analysis (AREA)
  • Software Systems (AREA)
  • Signal Processing (AREA)
  • General Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Mathematical Physics (AREA)
  • Artificial Intelligence (AREA)
  • Mathematical Analysis (AREA)
  • Mathematical Optimization (AREA)
  • Computational Mathematics (AREA)
  • Pure & Applied Mathematics (AREA)
  • Computing Systems (AREA)
  • Evolutionary Computation (AREA)
  • Health & Medical Sciences (AREA)
  • Computational Linguistics (AREA)
  • General Health & Medical Sciences (AREA)
  • Life Sciences & Earth Sciences (AREA)
  • Medical Informatics (AREA)
  • Computer Vision & Pattern Recognition (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Algebra (AREA)
  • Databases & Information Systems (AREA)
  • Probability & Statistics with Applications (AREA)
  • Operations Research (AREA)
  • Bioinformatics & Computational Biology (AREA)
  • Evolutionary Biology (AREA)
  • Bioinformatics & Cheminformatics (AREA)
  • Biomedical Technology (AREA)
  • Biophysics (AREA)
  • Molecular Biology (AREA)
  • Information Transfer Between Computers (AREA)
  • Electrically Operated Instructional Devices (AREA)
SG11201709529SA 2016-07-20 2017-03-24 An automatic reply method, device, apparatus, and storage medium SG11201709529SA (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
CN201610578824.6A CN107040450B (zh) 2016-07-20 2016-07-20 自动回复方法和装置
PCT/CN2017/077963 WO2018014579A1 (zh) 2016-07-20 2017-03-24 自动回复方法、装置、设备及计算机可读存储介质

Publications (1)

Publication Number Publication Date
SG11201709529SA true SG11201709529SA (en) 2018-05-30

Family

ID=59533122

Family Applications (1)

Application Number Title Priority Date Filing Date
SG11201709529SA SG11201709529SA (en) 2016-07-20 2017-03-24 An automatic reply method, device, apparatus, and storage medium

Country Status (9)

Country Link
US (1) US10404629B2 (zh)
EP (1) EP3306867B1 (zh)
JP (1) JP6431993B2 (zh)
KR (1) KR102125348B1 (zh)
CN (1) CN107040450B (zh)
AU (1) AU2017258821A1 (zh)
SG (1) SG11201709529SA (zh)
TW (1) TWI632469B (zh)
WO (1) WO2018014579A1 (zh)

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TWI718369B (zh) * 2018-04-26 2021-02-11 國立勤益科技大學 智能互動系統
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CN111353024B (zh) * 2018-12-04 2023-04-18 阿里巴巴集团控股有限公司 回评文本的生成方法、装置及系统
US11157701B2 (en) 2019-01-10 2021-10-26 International Business Machines Corporation Regulating velocity of chat discourse
CN109753561B (zh) * 2019-01-16 2021-04-27 长安汽车金融有限公司 一种自动回复的生成方法及装置
CN109639444B (zh) * 2019-02-20 2021-06-18 腾讯科技（深圳）有限公司 消息处理方法、装置、电子设备及存储介质
TWI714019B (zh) * 2019-03-12 2020-12-21 國立清華大學 諮詢式聊天機械人之執行方法
CN110324237A (zh) * 2019-06-24 2019-10-11 中建八局第一建设有限公司 一种基于微信的集成项目应用管理方法
CN110290057B (zh) * 2019-06-28 2021-09-14 联想(北京)有限公司 一种信息处理方法及信息处理装置
CN110351293B (zh) * 2019-07-19 2022-03-01 秒针信息技术有限公司 一种发送信息的方法、装置及系统
CN110445707B (zh) * 2019-07-23 2022-05-13 北京秒针人工智能科技有限公司 一种消息处理方法及装置
CN112491692A (zh) * 2020-11-09 2021-03-12 北京明略软件系统有限公司 定时收集信息方法、系统、计算机可读存储介质及电子设备
CN112612877A (zh) * 2020-12-16 2021-04-06 平安普惠企业管理有限公司 多类型消息智能答复方法、装置、计算机设备及存储介质
CN113297362A (zh) * 2021-05-27 2021-08-24 平安科技（深圳）有限公司 机器人问答方法、装置、计算机设备及存储介质
CN113609275B (zh) * 2021-08-24 2024-03-26 腾讯科技（深圳）有限公司 信息处理方法、装置、设备及存储介质
CN115499397B (zh) * 2022-09-08 2023-11-17 亿咖通(湖北)技术有限公司 一种信息回复方法、装置、设备及存储介质
US12001489B1 (en) * 2023-01-25 2024-06-04 Fujitsu Limited Ethics-based multi-modal user post monitoring

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Also Published As

Publication number Publication date
EP3306867A1 (en) 2018-04-11
US20180359197A1 (en) 2018-12-13
TWI632469B (zh) 2018-08-11
KR20190005930A (ko) 2019-01-16
CN107040450A (zh) 2017-08-11
CN107040450B (zh) 2018-06-01
KR102125348B1 (ko) 2020-06-23
AU2017258821A1 (en) 2018-02-08
US10404629B2 (en) 2019-09-03
EP3306867B1 (en) 2020-11-11
WO2018014579A1 (zh) 2018-01-25
TW201804339A (zh) 2018-02-01
EP3306867A4 (en) 2018-07-04
JP6431993B2 (ja) 2018-11-28
JP2018527638A (ja) 2018-09-20

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