SE516415C2 - Telekommunikationsnät - Google Patents

Telekommunikationsnät

Info

Publication number
SE516415C2
SE516415C2 SE9602498A SE9602498A SE516415C2 SE 516415 C2 SE516415 C2 SE 516415C2 SE 9602498 A SE9602498 A SE 9602498A SE 9602498 A SE9602498 A SE 9602498A SE 516415 C2 SE516415 C2 SE 516415C2
Authority
SE
Sweden
Prior art keywords
network
call
calls
queue
node
Prior art date
Application number
SE9602498A
Other languages
English (en)
Swedish (sv)
Other versions
SE9602498D0 (sv
SE9602498L (sv
Inventor
Per Hoegberg
Original Assignee
Telia Ab
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Telia Ab filed Critical Telia Ab
Priority to SE9602498A priority Critical patent/SE516415C2/sv
Publication of SE9602498D0 publication Critical patent/SE9602498D0/xx
Priority to EP19970850082 priority patent/EP0814591B1/de
Priority to DK97850082T priority patent/DK0814591T3/da
Priority to DE69732934T priority patent/DE69732934D1/de
Priority to NO19972672A priority patent/NO321414B1/no
Publication of SE9602498L publication Critical patent/SE9602498L/
Publication of SE516415C2 publication Critical patent/SE516415C2/sv

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q3/00Selecting arrangements
    • H04Q3/58Arrangements providing connection between main exchange and sub-exchange or satellite
    • H04Q3/62Arrangements providing connection between main exchange and sub-exchange or satellite for connecting to private branch exchanges
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Signal Processing (AREA)
  • Physics & Mathematics (AREA)
  • Astronomy & Astrophysics (AREA)
  • General Physics & Mathematics (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)
SE9602498A 1996-06-20 1996-06-20 Telekommunikationsnät SE516415C2 (sv)

Priority Applications (5)

Application Number Priority Date Filing Date Title
SE9602498A SE516415C2 (sv) 1996-06-20 1996-06-20 Telekommunikationsnät
EP19970850082 EP0814591B1 (de) 1996-06-20 1997-05-27 Telekommunikationsnetzwerk
DK97850082T DK0814591T3 (da) 1996-06-20 1997-05-27 Telekommunikationsnetværk
DE69732934T DE69732934D1 (de) 1996-06-20 1997-05-27 Telekommunikationsnetzwerk
NO19972672A NO321414B1 (no) 1996-06-20 1997-06-11 Administrasjon av telesamtaler imellom private og offentlige telekommunikasjonsnettverk

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
SE9602498A SE516415C2 (sv) 1996-06-20 1996-06-20 Telekommunikationsnät

Publications (3)

Publication Number Publication Date
SE9602498D0 SE9602498D0 (sv) 1996-06-20
SE9602498L SE9602498L (sv) 1997-12-21
SE516415C2 true SE516415C2 (sv) 2002-01-15

Family

ID=20403142

Family Applications (1)

Application Number Title Priority Date Filing Date
SE9602498A SE516415C2 (sv) 1996-06-20 1996-06-20 Telekommunikationsnät

Country Status (4)

Country Link
EP (1) EP0814591B1 (de)
DE (1) DE69732934D1 (de)
NO (1) NO321414B1 (de)
SE (1) SE516415C2 (de)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE19801498A1 (de) * 1998-01-16 1999-07-22 Siemens Ag Verfahren zum Aufbau einer Telekommunikationsverbindung und Telekommunikationssystem hierfür
DE19830007A1 (de) 1998-06-24 1999-12-30 Deutsche Telekom Ag Verfahren zum Betreiben eines globalen, virtuellen Call-Centers

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2874119B2 (ja) * 1991-03-01 1999-03-24 富士通株式会社 複数端末への着信呼分散サービス方式
US5519772A (en) * 1994-01-31 1996-05-21 Bell Communications Research, Inc. Network-based telephone system having interactive capabilities

Also Published As

Publication number Publication date
NO972672D0 (no) 1997-06-11
SE9602498D0 (sv) 1996-06-20
NO321414B1 (no) 2006-05-08
EP0814591B1 (de) 2005-04-06
SE9602498L (sv) 1997-12-21
DE69732934D1 (de) 2005-05-12
NO972672L (no) 1997-12-22
EP0814591A3 (de) 2001-11-21
EP0814591A2 (de) 1997-12-29

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Legal Events

Date Code Title Description
NUG Patent has lapsed