NZ607961A - Automatic tracking of contact interactions - Google Patents

Automatic tracking of contact interactions

Info

Publication number
NZ607961A
NZ607961A NZ607961A NZ60796111A NZ607961A NZ 607961 A NZ607961 A NZ 607961A NZ 607961 A NZ607961 A NZ 607961A NZ 60796111 A NZ60796111 A NZ 60796111A NZ 607961 A NZ607961 A NZ 607961A
Authority
NZ
New Zealand
Prior art keywords
sender
recipient
message
automatic tracking
contact
Prior art date
Application number
NZ607961A
Other languages
English (en)
Inventor
Geoffrey D Greene
Arthur L P Papas
Iii Richard L Leeds
Christian M Baxter
Original Assignee
Bullhorn Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Bullhorn Inc filed Critical Bullhorn Inc
Publication of NZ607961A publication Critical patent/NZ607961A/en

Links

Classifications

    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/01Customer relationship services
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/10File systems; File servers
    • G06F16/16File or folder operations, e.g. details of user interfaces specifically adapted to file systems
    • G06F16/162Delete operations
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/22Indexing; Data structures therefor; Storage structures
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/23Updating
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/24Querying
    • G06F16/245Query processing
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • G06Q10/107Computer-aided management of electronic mailing [e-mailing]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing data switching networks
    • H04L43/04Processing captured monitoring data, e.g. for logfile generation
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H04L51/046Interoperability with other network applications or services

Landscapes

  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Data Mining & Analysis (AREA)
  • Strategic Management (AREA)
  • Databases & Information Systems (AREA)
  • General Engineering & Computer Science (AREA)
  • Human Resources & Organizations (AREA)
  • Entrepreneurship & Innovation (AREA)
  • General Business, Economics & Management (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Tourism & Hospitality (AREA)
  • Quality & Reliability (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Computational Linguistics (AREA)
  • Software Systems (AREA)
  • Human Computer Interaction (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Computer Hardware Design (AREA)
  • Information Transfer Between Computers (AREA)
  • Telephonic Communication Services (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
NZ607961A 2010-09-16 2011-08-29 Automatic tracking of contact interactions NZ607961A (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US12/883,229 US9189770B2 (en) 2010-09-16 2010-09-16 Automatic tracking of contact interactions
PCT/US2011/049545 WO2012036881A2 (en) 2010-09-16 2011-08-29 Automatic tracking of contact interactions

Publications (1)

Publication Number Publication Date
NZ607961A true NZ607961A (en) 2014-03-28

Family

ID=45818694

Family Applications (1)

Application Number Title Priority Date Filing Date
NZ607961A NZ607961A (en) 2010-09-16 2011-08-29 Automatic tracking of contact interactions

Country Status (7)

Country Link
US (2) US9189770B2 (enExample)
EP (1) EP2603901A4 (enExample)
JP (1) JP5918769B2 (enExample)
AU (1) AU2011302519B2 (enExample)
CA (1) CA2811400C (enExample)
NZ (1) NZ607961A (enExample)
WO (1) WO2012036881A2 (enExample)

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Also Published As

Publication number Publication date
AU2011302519A1 (en) 2013-03-21
US20160110400A1 (en) 2016-04-21
JP2013545159A (ja) 2013-12-19
WO2012036881A8 (en) 2012-05-18
JP5918769B2 (ja) 2016-05-18
AU2011302519B2 (en) 2014-07-10
US9189770B2 (en) 2015-11-17
EP2603901A4 (en) 2014-08-13
CA2811400C (en) 2020-05-12
WO2012036881A2 (en) 2012-03-22
WO2012036881A3 (en) 2012-07-05
US9798757B2 (en) 2017-10-24
CA2811400A1 (en) 2012-03-22
EP2603901A2 (en) 2013-06-19
US20120072500A1 (en) 2012-03-22

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