MX355689B - Sistema y metodo para proveer resolución de controversias para transacciones electrónicas. - Google Patents

Sistema y metodo para proveer resolución de controversias para transacciones electrónicas.

Info

Publication number
MX355689B
MX355689B MX2015003713A MX2015003713A MX355689B MX 355689 B MX355689 B MX 355689B MX 2015003713 A MX2015003713 A MX 2015003713A MX 2015003713 A MX2015003713 A MX 2015003713A MX 355689 B MX355689 B MX 355689B
Authority
MX
Mexico
Prior art keywords
transaction
electronic payment
payment transactions
dispute resolution
involve
Prior art date
Application number
MX2015003713A
Other languages
English (en)
Other versions
MX2015003713A (es
Inventor
G Katz Matthew
Sawitke Jeffrey
Original Assignee
Verifi Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Verifi Inc filed Critical Verifi Inc
Publication of MX2015003713A publication Critical patent/MX2015003713A/es
Publication of MX355689B publication Critical patent/MX355689B/es

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/38Payment protocols; Details thereof
    • G06Q20/40Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
    • G06Q20/407Cancellation of a transaction
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/04Payment circuits
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/10Payment architectures specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/10Payment architectures specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
    • G06Q20/102Bill distribution or payments
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/38Payment protocols; Details thereof
    • G06Q20/389Keeping log of transactions for guaranteeing non-repudiation of a transaction
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/38Payment protocols; Details thereof
    • G06Q20/40Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/38Payment protocols; Details thereof
    • G06Q20/40Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
    • G06Q20/401Transaction verification
    • G06Q20/4016Transaction verification involving fraud or risk level assessment in transaction processing
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/02Banking, e.g. interest calculation or account maintenance
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/12Accounting

Abstract

Se describen en la presente un método y dispositivo basados en un socio para resolver preguntas o disputas concernientes a una transacción entre el cliente y un comerciante que está afiliado a una plataforma de socio. Por ejemplo, el método puede implicar recibir, en la plataforma de socio, una notificación de evento de pregunta/disputa. El método puede implicar obtener puntos de datos acerca de la transacción y localizar la transacción con base en los puntos de datos. El método puede implicar reembolsar la transacción o cancelar cargos futuros o recurrentes asociados con la transacción.
MX2015003713A 2012-09-21 2013-09-23 Sistema y metodo para proveer resolución de controversias para transacciones electrónicas. MX355689B (es)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US13/624,834 US8566235B2 (en) 2008-12-23 2012-09-21 System and method for providing dispute resolution for electronic payment transactions
PCT/US2013/061228 WO2014047585A2 (en) 2012-09-21 2013-09-23 System and method for providing dispute resolution for electronic payment transactions

Publications (2)

Publication Number Publication Date
MX2015003713A MX2015003713A (es) 2016-02-09
MX355689B true MX355689B (es) 2018-04-26

Family

ID=49293922

Family Applications (1)

Application Number Title Priority Date Filing Date
MX2015003713A MX355689B (es) 2012-09-21 2013-09-23 Sistema y metodo para proveer resolución de controversias para transacciones electrónicas.

Country Status (12)

Country Link
US (3) US8566235B2 (es)
EP (2) EP2898466A4 (es)
JP (1) JP6595337B2 (es)
KR (1) KR20150058474A (es)
CN (1) CN105051770A (es)
AU (2) AU2013317766A1 (es)
BR (1) BR112015006343A8 (es)
CA (1) CA2885383A1 (es)
CL (1) CL2015000723A1 (es)
HK (1) HK1217134A1 (es)
MX (1) MX355689B (es)
WO (1) WO2014047585A2 (es)

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US20170053278A1 (en) * 2015-08-21 2017-02-23 Mastercard International Incorporated Systems and Methods for Processing Charges for Disputed Transactions
US11188907B1 (en) * 2015-08-21 2021-11-30 United Services Automobile Association (Usaa) ACH authorization validation using public blockchains
CN106469377A (zh) * 2015-08-21 2017-03-01 阿里巴巴集团控股有限公司 退货信息处理方法及装置
US20170221062A1 (en) * 2016-01-28 2017-08-03 Verifi, Inc. Order insights system and method
US20210158355A1 (en) 2016-03-25 2021-05-27 State Farm Mutual Automobile Insurance Company Preempting or resolving fraud disputes relating to billing aliases
CN109155030B (zh) 2016-06-01 2022-07-12 万事达卡国际公司 用于便利网络交易的系统和方法
US10630534B1 (en) * 2016-12-02 2020-04-21 Worldpay, Llc Systems and methods for subscribing topics and registering computer server event notifications
US11402312B2 (en) 2018-02-08 2022-08-02 Command Alkon Incorporated Methods and systems for handling fresh concrete based on hydraulic pressure and on rheological probe pressure
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CN109255616B (zh) * 2018-08-06 2022-06-07 创新先进技术有限公司 一种拒付任务处理方法及装置
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US11138572B2 (en) * 2018-09-26 2021-10-05 Mastercard International Incorporated Method and system for dispute resolution in a public blockchain
CN110175829B (zh) * 2019-04-25 2023-02-21 创新先进技术有限公司 一种收费处理、对象控制方法、装置、设备及介质
US11107084B2 (en) * 2019-05-03 2021-08-31 Walmart Apollo, Llc Fraud risk scoring tool
CN110458555A (zh) * 2019-06-28 2019-11-15 平安银行股份有限公司 争议处理方法、装置、电子设备及存储介质
CN110378789A (zh) * 2019-07-16 2019-10-25 招商银行股份有限公司 争议交易的解决方法、系统及计算机可读存储介质
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Also Published As

Publication number Publication date
EP3582171A1 (en) 2019-12-18
HK1217134A1 (zh) 2016-12-23
AU2019202399A1 (en) 2019-05-02
US8566235B2 (en) 2013-10-22
WO2014047585A2 (en) 2014-03-27
KR20150058474A (ko) 2015-05-28
JP2015535365A (ja) 2015-12-10
CN105051770A (zh) 2015-11-11
BR112015006343A2 (pt) 2017-07-04
EP2898466A4 (en) 2016-08-24
US20130080318A1 (en) 2013-03-28
BR112015006343A8 (pt) 2017-07-18
WO2014047585A3 (en) 2015-10-01
CL2015000723A1 (es) 2016-05-13
MX2015003713A (es) 2016-02-09
CA2885383A1 (en) 2014-03-27
JP6595337B2 (ja) 2019-10-23
US20220051247A1 (en) 2022-02-17
EP2898466A2 (en) 2015-07-29
AU2013317766A1 (en) 2015-04-16
US20150186888A1 (en) 2015-07-02

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