KR970005269B1 - Switching system - Google Patents

Abstract

The apparatus and method includes a)ASS-S(Access Switching Subsystem-Subscriber)(1) which provides calling service for analog subscriber, b) ASS-I(Access Switching Subsystem-ISDN)(2) which calling service for digital subscriber, c)INS(Interconnection Network Subsystem) which controls translating of number and switch connection by inputting the dialing number from the ASS-S and ASS-I, d) CCS(Central Control Subsystem)(6) which includes the SNDH(Special Number Data Handler)(7) receiving the number translating result from INS, the output method(8) which outputs the result of data processing to the external system, analyzing the information about problems and states of subsystem and controlling the operating management and maintenance.

Description

Apparatus and method for retrieving caller information for a special number caller and notifying the called party

1 is a system structural diagram of the present invention.

2 is an overall flow chart of the present invention.

3 is a detailed flowchart of the number translation process.

4 is a detailed flowchart of the registration process with an external system.

5 is a detailed flowchart of a process of retrieving caller information and delivering it to a destination.

* Explanation of symbols for main parts of the drawings

1: Subscriber Access Switching Subsystem 2: Integrated Telecommunication Network Access Switching Subsystem

5 interconnect network subsystem 6 central control subsystem

11: external computer system

The present invention searches for the incoming call request for the special number previously entered into the system in the translation process of the exchange, and in the case of the incoming call for the special number, the calling party number and the called number are connected to the subscriber number installed outside the system through an external matching device. After transmitting the information such as address to the computer system that manages the information needed at the destination, the information about the oscillator is received by using a modem connected to a dedicated line or a general line divided by destinations for special numbers. The present invention relates to an apparatus and a method for retrieving caller information and informing a called party of a special number caller.

Conventionally, when a special number is requested to the exchange to receive a special service that requires urgent notification due to a crime, fire report or security problem, the result of the number translation is analyzed and the call is connected to the place where the special number is installed. The call is made in the same form as the general call processing process, and the content of the call is limited to voice information.

The special number processing device and method requiring the urgency of the related art process the special number in the same way as a general call processing process, and thus time delay occurs in identifying the caller's address and location in a voice call. If the insufficient handicapped, children, senior citizens, etc., the call was not able to recognize the problem.

In order to solve the above problems, the present invention uses a caller's number information in the process of processing a service for a number set to a special number, and retrieves the caller's address and location information from a computer system installed outside the system. An object of the present invention is to provide an apparatus and a method for automatically transmitting caller information to a destination where a call is received.

In order to achieve the above object, an apparatus embodying the present invention comprises: an Access Switching Subsystem (ASS-S) for providing a call processing service for an Analytics subscriber; An integrated access telecommunication network access exchange subsystem (ASS-I) for providing call processing services for digital subscribers; An interconnection network subsystem (INS: Interconnection Network Subsystem) for receiving a calling number from the subscriber access switching subsystem and the integrated telecommunication network access switching subsystem to control number translation and switch connection; A means for receiving a number translation result from the interconnection network subsystem and processing a special number data (SNDH), and outputting means for outputting the result of the special number data processing to an external system; Central Control Subsystem (CCS) that collects and analyzes system-specific fault and status information and manages operation management and maintenance functions such as command processing by operator request; And an external computer system which receives the special number data processing result from the output means through the first transmission means, retrieves the address and location information for the subscriber, and then delivers the special number data to the special agency as the final destination through the second transmission means. It is characterized by.

In addition, the method for achieving the present invention is applied to the above apparatus, the first step of receiving a call from the subscriber requesting the call to a special number to perform the number translation process for the special number requested; A second step of performing a matching process of transmitting a calling party number and special number information requesting an incoming call to a special number to an external computer system when a call is requested for a special number registered in the system through the number translation process; And a third step of retrieving address and location information of the corresponding subscriber by using the calling party number and transmitting the address and location information to the special agency which is the final destination by using the special number information.

Hereinafter, with reference to the accompanying drawings will be described an embodiment of the present invention;

1 is a system structural diagram of the present invention, illustrating the overall components of the apparatus for searching for and transmitting location and address information about a subscriber using a subscriber number originating from a special number.

The electronic switchboard is an Access Switching Subsystem-Subscriber (ASS-S) (1) and a Digital Subscriber Line (4) that provides call processing services for the Analytics subscriber through the Analytics Subscriber Line (3). An Integrated Services Telecommunications Network Access Switching Subsystem (ASS-I) (2) that provides call processing services for digital subscribers through Interconnection Network Subsystem (INS) (5) that receives the calling number from the system (2) to control number translation and switch connection, and receives a number translation result from the Interconnection Network Subsystem (5). It implements (SNDH: Special Number Data Handler) block which processes data and outputs the result of processing the special number data to external system. (6) includes a central control subsystem (CCS) (6), which aggregates and analyzes failure and status information for each subsystem, and manages operation management and maintenance functions such as command processing by an operator's request. Equipped.

The external computer system 11 receives the special number data processing result from the output porter 8 through the modem 9 connected to the leased line or the general line 10, retrieves the subscriber information, and retrieves the address and location information of the subscriber. After the search, the modem 12 transmits the message to the final destination, the police box 13, the fire station 14, and the medical institution 15.

2 is an overall flowchart of the present invention.

Processing is performed from receiving the call from the subscriber who requested the call to the special number (20). At this time, the special number requested to be called is subjected to a number translation process (21), and if the call is requested for a special number registered in the system through the number translation process, the calling party number and the caller number requesting the call to the special number The special number information is transmitted to the external computer system 11 to provide a normal call processing service (22). After the address and location information of the subscriber is retrieved using the calling party number, the final incoming call is made using the special number information. We send to acquaintance police box 13, fire department 14 and medical institution 15 (23).

3 is a detailed flowchart of the number translation process.

The number translation is driven by the operating system at the time when the restart is completed (30) is switched to the standby state for receiving the number translation information (31). When the number translation request is received from the call processing function (32), the called number is analyzed to determine whether the call is for a special number (33). (34) Answer the number translation result (43), and switch to the waiting state (44) for accepting the next number translation request. If the incoming number is checked and the incoming request is for a special number, after reading the special number management information in the system (35), check whether the special number that requested the incoming call is registered (36) to the unregistered special number. If the incoming call request is received, the number translation failure information is output (37), and the state transitions to the waiting state 38 for receiving the number translation request. If the incoming call is for a special number registered in the system, the data is read (39) to find out whether the information is delivered to the external system for that special number (39). (41) passing the calling party number and the special number information requesting the call to a data processing function that performs a matching function with an external system, and if not required, immediately performs a number translation process for the special number ( 42) After responding the number translation result information (43), the process transitions to the waiting state 44 for receiving the next number translation request.

4 is a detailed flowchart of a matching process with an external system.

When the restart is completed (50) it is switched to the standby state 51 for receiving information from the special number translation process. When the caller number and the special number information for the special number are received from the number translation process (52), the information is transmitted to the computer system managed by the output porter 8 for delivering the information to the external system, and the information required at the final destination is transferred. An error message for abnormality is output (55) and the state transitions to the waiting state 56 for receiving the next special number information. If the state of the porter 8 is normal, the caller ID received from the number translation function and the special number information requested for the incoming call are transmitted (57), and then the output is checked (58). If so, the result message is output through the output device (59), and the state transitions to the waiting state (60) for receiving the next special number information.

5 is a detailed flowchart of a process of retrieving caller information and delivering it to a destination.

The external computer system 11 is maintained in the waiting state 70 for receiving the processing request information for the special number from the exchange system continuously after startup. When the request for processing a special number is received (71), the subscriber information is sequentially searched using the corresponding calling party number (72), and the search result is checked (73). If the status is abnormal, the error information of the search is output. (74) Switch to the waiting state 75 for connecting the processing request for the next special number. If the search result is normal, the special number information requested for the incoming call is analyzed (76). If the special number is for the fire report, the location of the police box according to the caller's number and the destination line information are determined (78). If it is a special number, after determining the location of the medical institution and the destination line according to the caller's number (79), the modem is set up (80) to deliver the information to the destination, and the address and location information for the caller ( 81. Switch to the waiting state 82 for receiving a processing request for the next special number.

The present invention as described above is configured to send the address information and location information of the sender to a special organization without a time delay, it has the effect that can effectively protect human and physical resources by responding quickly to an emergency accident.

Claims (5)

An Access Switching Subsystem-Subscriber (ASS-S) 1 that provides call processing services for Analytics subscribers; An Integrated Services Telecommunications Network Access Switching Subsystem (ASS-I) (2) that provides call processing services for digital subscribers; An interconnection network subsystem (INS) (5) for receiving a calling number from the subscriber access switching subsystem (1) and the integrated telecommunication network access switching subsystem (2) to control number translation and switch connection; Output means for receiving a number translation result from the interconnection network subsystem (5) and implementing a special number data handler (SNDH) 7 to output special number data processing results to an external system; A central control subsystem (CCS) (6) which includes (8), which aggregates and analyzes fault and status information for each subsystem and manages operation management and maintenance functions such as command processing by an operator's request; And the special authority which is the final destination through the second transmission means 12 after receiving the special number data processing result from the output means 8 through the first transmission means 9, retrieving address and location information for the subscriber. Apparatus for retrieving caller information and notifying the called party of a special number source, characterized in that it comprises an external computer system (11) for forwarding to (13, 14, 15). Special number source including an electronic switch which processes special number data and an external computer system that receives the processing result of the electronic switch and retrieves address and location information about the subscriber and delivers it to the special agency which is the final customer. A method applied to a device for retrieving caller information and notifying a called party about a first step, the first step of receiving a call from a subscriber requesting an incoming call with a special number and performing a number translation process for the special number requested for an incoming call (20,21); In case that the call is requested for the special number registered in the system through the number translation process, a matching process is performed to transfer the calling party number and the special number information requested to the special number to the external computer system 11. Step 2 (22); And a third step (23) of retrieving address and location information for the corresponding subscriber by using the calling party number and then transmitting the address and location information to the special agency which is the final destination using the special number information. To retrieve the caller information and notify the called party about. The number translation process of claim 1, wherein the number translation process of the first step (20, 21) is driven by the operating system at the time when restarting is completed, and the number translation request is requested from the call processing function in the standby state for receiving the number translation information. When receiving the step of analyzing the called number to determine whether the incoming call to the special number (30 to 33); After performing the steps 30 to 33, in the case of number translation for a general call, performing a number translation process for a general call, and responding to the number translation result and switching to a standby state for receiving a next number translation request (34,43,44); After performing the steps 30 to 33, when the incoming number is checked and the incoming request for the special number is received, after checking the special number management information in the system, checking whether the incoming special number is registered (35, 36); After performing the steps 35 and 36, if the incoming call is for a special number registered in the system, checking the state of requesting the delivery by reading data for knowing whether the information is delivered to the external system for the special number (39, 40); And translating the number for the special number after transferring the corresponding calling party number and the special number information requesting the reception to a data processing function that performs a matching function with an external system, if the transfer is requested after performing the steps 39 and 40. Perform the process, answer the number translation result information, and then switch to the waiting state for receiving the next number translation request, if it is not required, immediately perform the number translation process for the special number, And (41 to 44) reverting to a waiting state for receiving the next number translation request after responding. 3. The caller number and the special number information of the special number from the number translation process in the waiting state for driving the second step 22 is completed when the restart is completed to receive information from the special number translation process. Receiving steps 50 to 52; After performing the steps 50 to 52, the status information of the output means 8 for reading the information to the external system is read to check the state of the output means 8, and if it is normal, the caller number received from the number translation function. Delivering special number information requesting an incoming call and checking whether the information is output (53, 54, 57, 58); And after performing the steps (53, 54, 57, 58), if the output is requested internally by the system, after outputting the result message through the output device, the system switches to the standby state for receiving the next special number information, and internally A method for retrieving the caller information and notifying the called party of the special number caller, comprising the step (57 to 60) of switching to a waiting state for receiving the next special number information if the output is not requested. . The method of claim 1, wherein the third step (23) receives information for processing a special number from an exchange system in a waiting state for receiving information on a special number, and then retrieves subscriber information using the calling party number. Checking the search results (70 to 73); After performing the steps 70 to 73, if the search result is normal, analyzing the special number information requesting an incoming call and determining the final destination line according to the calling number (76 to 79); After performing the steps 76 to 79, the second transmission means 12 is set up to deliver information to the corresponding destination, and after receiving address and location information for the caller, for receiving a processing request for the next special number. And retrieving caller information to the called party for the special number caller, characterized by transitioning to a standby state.