KR20180081934A - Intermediation service system and method for booking beauty shop - Google Patents

Abstract

The present invention relates to an intermediation service system and a method for booking a beauty shop, and specifically, to an intermediation service system and a method for booking a beauty shop, capable of supporting discount in accordance with usage of a beauty shop by providing a point in consultation for booking a beauty shop by a user wanting to use the beauty shop and of supporting attraction of a customer by inducing the customer to actively consult with the beauty shop. According to the present invention, the intermediation service system and the method for booking a beauty shop can support an advertisement to progress the advertisement without spending continuous advertisement costs in the beauty shop and can support the usage of the corresponding point to the discount of the costs in payment in the beauty shop which the user desires, by providing the point provided as compensation of booking consultation to only the customer consulting for booking. Therefore, the intermediation service system and the method for booking a beauty shop can induce active booking consultation of the user in minimum costs and can obtain active customers consulting for booking on the beauty shop in which the booking consultation is important, as much as possible. So, the intermediation service system and the method for booking a beauty shop can improve advertisement efficiency in comparison with an existing uniform advertisement method.

Description

[0001] Intermediate service system and method for booking beauty shop [0002]

The present invention relates to a beauty shop reservation brokerage service system and method, and more particularly, to a beauty shop reservation brokerage service system in which a user who desires to use a beauty shop can receive a discount according to the use of a beauty shop The present invention relates to a beauty shop reservation brokerage service system and method for supporting customer attraction of a beauty shop by inducing a customer's active consultation with a beauty shop.

Currently, there are various beauty shops that provide a variety of beauty services such as make-up, hair style, massage, and nail care using cosmetics. These beauty shops are actively attracting customers through advertisements.

In general, most of these beauty shops require a service reservation in order to minimize the waiting time of the user since most of the beauty shops take a considerable time to provide services to users who visit the beauty shops and to upgrade the users.

However, due to the nature of the beauty shop that implements such a service reservation, if the user determines that the service condition including the fee or service content provided by the beauty shop after reservation of the beauty shop is different from the condition requested by the user, Even if the service is not received, the reservation is canceled frequently. Therefore, the user who cancels the service reservation may not be able to attract another customer. Therefore, in order to prevent this, It is carried out in parallel with reservation.

Accordingly, beauty shop actively conducts counseling in order to attract customers that lead to sales. To achieve this, Beauty Shop conducts various online and offline advertisements.

However, since there is no profit generated by customers asking for counseling at the beauty shop after seeing the advertisements, these advertisements are limited to attracting customers positively, and Beauty Shop continuously consumes only the cost of advertising, There is a problem that the cost is extremely decreased and the cost is increased.

Furthermore, the more recently opened beauty shops are more difficult to attract customers, and there is a limit to cover the cost of advertising.

Korean Patent Publication No. 10-2005-0036137

The present invention can support advertisement to be continued without spending a continuous advertising expense in a beauty shop, and at the same time, when a user's reservation consultation for a beauty shop is made, a part of points purchased by a beauty shop is paid to a user, So that it can be used in a desired beauty shop. Therefore, it is an object of the present invention to provide an efficient and convenient service for securing an effective customer of a beauty shop by inducing an active reservation consultation of a user, thereby reducing a cost burden.

And a reservation intermediary service providing device for transmitting store information previously stored in correspondence with each of a plurality of different beauty shops providing beauty related services according to an embodiment of the present invention to a user terminal through a communication network, A beauty shop reservation mediating service system for mediating a consultation service is provided in the user terminal. The beauty shop reservation mediating service system mediates a consultation, When a call connection time is longer than a preset reference time or when a response message corresponding to the inquiry message is received at the time of transmitting the inquiry message, Information to the reserved intermediary service providing apparatus A first application unit for receiving the result information from the user terminal, and a second application unit for receiving the result information from the user terminal and subtracting a predetermined point corresponding to the result information from all points previously set in the store information of the selected beauty shop corresponding to the result information And accumulating the deduced points in the member information of the user terminal and providing the points to be available for settlement when using the beauty shop of the user.

The beauty shop reservation mediating service system may communicate with the reservation mediating service providing device through the communication network and may be configured in the merchant terminal corresponding to the beauty shop to store purchase information for purchasing the point, And a second application unit for transmitting the reservation mediation service providing apparatus to the reservation mediation service providing apparatus through the merchant terminal, wherein the reservation mediation service providing apparatus generates payment information based on the purchase information, And settlement processing is performed through the communication network, and the point of settlement processing is set in the store information of the merchant terminal.

As an example related to the present invention, the second application unit transmits usage information on points used at the time of using the beauty shop of the user to the reservation mediating service providing apparatus, and the reservation mediating service providing apparatus adds cumulative And a point corresponding to the usage information is subtracted from the accumulated points.

According to an embodiment of the present invention, the second application unit is provided to the user for each consultation type including a telephone consultation corresponding to the call signal and a text consultation corresponding to the inquiry message, in accordance with an administrator input corresponding to the merchant terminal Point setting information to the reservation mediating-service providing apparatus, the reservation mediating-service providing apparatus stores the setting information in the store information and stores the setting information in the store information, And accumulating the predetermined points corresponding to the consultation type on the basis of the setting information to the user.

According to an embodiment of the present invention, the first application unit may display points paid by the consultation type on the basis of the setting information included in the store information selected by the user among the plurality of different store information through the user terminal .

As an example related to the present invention, the second application unit may generate available information on whether or not to be consulted for each consultation type and transmit the generated information to the reservation mediating service providing apparatus, and the reservation mediating service providing apparatus transmits the available information to the user terminal To the first application unit of the first application unit and displays the consultation availability for each consultation type on the basis of the available information through the user terminal.

As an example related to the present invention, the second application unit may generate the available information about availability of consultation over time in correspondence with each consultation type, and transmit the generated available information to the reservation mediating service providing apparatus.

As an example related to the present invention, the first application unit generates and stores the consultation history-related consultation history information based on the result information, and when the result information is generated, The reservation mediating service providing apparatus transmits initial medication related information to the reservation mediating service providing apparatus in the case of initial consultation, and the reservation mediating service providing apparatus transmits initial medication related information to the reservation mediating service providing apparatus in response to the initial consultation And accumulating the predetermined additional points in the member information of the user in a cumulative manner.

In one embodiment of the present invention, the first application unit generates quotation request information corresponding to the type of beauty service selected by the user among the plurality of beauty service types, transmits the estimate request information to the reservation intermediation service providing apparatus, The apparatus identifies a plurality of different beauty shops corresponding to the beauty service type according to the estimate request information on the basis of the store information and transmits the estimate request information to each of the merchant terminals of the identified beauty shop, And transmits the estimate information received from the merchant terminal to the first application unit of the user terminal in response to the information.

The beauty shop reservation mediating service method according to an embodiment of the present invention includes the steps of transmitting reservation information corresponding to each of a plurality of different beauty shops providing a beauty related service to a user terminal through a communication network, The first application configured by the user terminal transmits a call signal to the selected beauty shop based on the store information for reservation related consultation of the selected beauty shop selected according to the user input based on the store information, When the call duration of the call connection according to the call signal is greater than or equal to a preset reference time or when a response message corresponding to the inquiry message is received at the time of transmitting the inquiry message, Through the user terminal, When the reservation mediating service providing apparatus receives the result information from the user terminal, deducts a predetermined point corresponding to the result information from all points previously set in the store information of the selected beauty shop corresponding to the result information, Accumulated in the member information of the user terminal and providing the point to be used for settlement when the user uses the beauty shop.

The present invention supports the advertisement of the beauty shop without spending the continuous advertising expense, and at the same time, it provides the points provided as a reward for the reservation consultation to the customer who made the reservation consultation, Points, which will enable users to be actively engaged in reservation consultations at a minimal cost. In addition, it is possible to maximize the number of effective customers who make reservation counseling for the beauty shop where reservation consultation is important, The advertising efficiency is further enhanced.

In addition, the present invention can provide an additional point to a customer who has made an initial reservation consultation for a particular beauty shop, so that a large number of customers can contact a beauty shop that does not have many customers, So that the customer can be easily secured.

In addition, the present invention can support a user to compare and receive estimates from various beauty shops, and when a reservation consultation for a beauty shop selected through a comparison of quotations is made, a point is paid to the user, And a comparison of the quotations, the points are paid when the reservation consultation with the beauty shop selected is performed, thereby enhancing the satisfaction of the user.

1 is a configuration diagram of a beauty shop reservation mediating service system according to an embodiment of the present invention;
FIG. 2 through FIG. 4 illustrate an operation example of a point payment process according to a reservation consultation in a beauty shop reservation mediating service system according to an embodiment of the present invention.
5 is a diagram illustrating an operation example for setting a payment point in a beauty shop reservation mediating service system according to an embodiment of the present invention.
FIG. 6 is a diagram illustrating an operation example of consultation availability setting of a beauty shop reservation mediating service system according to an embodiment of the present invention; FIG.
FIG. 7 is a diagram illustrating an operation example of a point use processing process of a beauty shop reservation mediating service system according to an embodiment of the present invention; FIG.
FIG. 8 to FIG. 9 are views illustrating an operation example of an estimate request and processing procedure of a beauty shop reservation mediating service system according to an embodiment of the present invention; FIG.
10 is a flowchart illustrating a beauty shop reservation mediation service method according to an embodiment of the present invention.

Hereinafter, detailed embodiments of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram of a beauty shop reservation mediating service system according to an embodiment of the present invention. As shown in FIG. 1, a plurality of different beauty shops (a beauty store or a beauty store or an affiliate store) A reservation mediating service providing apparatus 100 for communicating with a plurality of different merchant terminals 20 corresponding to the reservation mediating service providing apparatuses 100 through a communication network and a user terminal 10 communicating with the reservation mediating service providing apparatus 100 via the communication network, . ≪ / RTI >

The reservation mediating service providing apparatus 100 may be a server and the user terminal 10 and the merchant terminal 20 may be a smart phone, a portable terminal, a mobile terminal, Terminal, a personal digital assistant (PDA), a portable multimedia player (PMP) terminal, a personal computer, a notebook computer, a slate PC, a tablet PC, an ultrabook ), And the like. Further, the franchise terminal 20 may further include a terminal such as a point-of-sale (POS) device.

The reservation mediating service providing apparatus 100 includes a merchant DB 101 in which store information corresponding to each beauty shop is stored and a member DB 102 in which member information corresponding to a user of the user terminal 10 is stored, , And the store information may further include terminal information for the franchise terminal (20).

The user terminal 10 may include a first application unit 11 and the merchant terminal 20 may comprise a second application unit 21. The first and second application units 11 And 21 are connected to the user terminal 10 such as the communication unit, the input unit, the GPS (Global Positioning System) unit, the sensor unit, the storage unit, the display unit, the output unit, Or data related to the application stored in the storage unit of the user terminal 10 or the merchant terminal 20, which is configured as a control unit for controlling various components of the merchant terminal 20 or executed by the control unit And the first and second application units 11 and 21 may perform various operations described in the present invention based on the data stored in the storage unit.

Based on the above-described configuration, the present invention provides store information for each beauty shop to the user terminal 10 in the reservation mediating service providing apparatus 100, and provides store information for use of the beauty shop selected by the user A portion of all the points of the beauty shop purchased through the reservation intermediary service providing apparatus 100 is provided (paid) to the user at the reservation consultation of the user, and the paid points are paid at the payment shop It can be used for discounting the billing cost, so that it can help the beauty shop to facilitate the attracting of customers and convenience and to reduce the advertisement cost by inducing the active reservation reservation of the user.

In this case, the points described in the present invention may mean means available for discounting the settlement amount at the time of payment of the service using the beauty shop, and various discount means other than the points may be applied.

The detailed operation of the present invention will be described below with reference to the drawings.

2, the reservation mediating service providing apparatus 100 may receive the store information from the merchant terminal 20 and store the store information in the merchant DB 101, The store information corresponding to each of the plurality of other beauty shops can be transmitted to the first application unit 11 of the user terminal 10. [

The first application unit 11 of the user terminal 10 may display the store information received from the reservation mediating service providing apparatus 100 through the display unit of the user terminal 10.

At this time, the store information includes a name of the beauty shop, an address, a beauty service related beauty service type provided by the beauty shop, a price for each service, a contact, an event set in the beauty shop (for example, a discount event, ) Related information, and the like.

3, the first application unit 11 may generate location information through the GPS unit of the user terminal 10 and transmit the generated location information to the reservation mediating service providing apparatus 100, The service providing apparatus 100 may transmit one or more store information located within a preset range based on the location of the user according to the location information to the first application unit 11 of the user terminal 10. [

On the other hand, the first application unit 11 transmits detailed information (or store information) about the selected beauty shop selected based on the user input through the input unit of the user terminal 10 to the user terminal 10 based on the plurality of store information. The user can display through the display unit of the user terminal 10 a contact button for each consultation type such as telephone consultation and text consultation for reservation consultation of the selected beauty shop.

In response to the user input through the user terminal 10, the first application unit 11 makes a call based on the contact information corresponding to the store information corresponding to the selected beauty shop, And transmits the signal to the merchant terminal 20 through the communication unit of the user terminal 10.

At this time, the communication unit of the user terminal 10 may support various well-known wired / wireless communication methods.

In addition, the first application unit 11 judges whether or not a call connection is established with the selected beauty shop according to the call signal, and a reservation consultation is performed when a call is connected over a predetermined time from the call connection And generate result information accordingly.

In addition, the first application unit 11 may generate a query message according to the user input when the user selects the text consultation according to the user input, and may generate a query message based on the contact information corresponding to the store information corresponding to the selected beauty shop And transmits the inquiry message to the merchant terminal 20 through the communication unit of the user terminal 10. [

 At this time, the first application unit 11 generates the consultation history information including the contact and the contact date corresponding to the selected beauty shop at the time of the call connection or the inquiry message transmission to the selected beauty shop, (10).

Thereafter, the first application unit 11 determines that the reservation consultation has been performed (made) upon receipt of the response message from the merchant terminal 20 in response to the inquiry message, and can generate the result information accordingly.

Meanwhile, the first application unit 11 can transmit the result information generated based on the telephone consultation or the text consultation to the reservation mediating service providing apparatus 100 through the communication unit of the user terminal 10.

At this time, the result information may include information on user information, store identification information (for example, contact information) on which reservation consultation has been performed, and a consultation type (for example, telephone consultation or text consultation).

4, the reservation mediating service providing apparatus 100 may include a point purchase related purchase interface information for purchasing a point used for providing a benefit according to the reservation consultation of the user to the merchant terminal 20 Can be provided.

The second application unit 21 configured on the merchant terminal 20 may display an interface for purchasing a point on the basis of the purchase interface information on the merchant terminal 20, And generates purchase information for the purchase of the point according to a manager input inputted through the input unit of the merchant terminal 20 by the manager of the corresponding beauty shop and transmits the reservation mediation service through the communication unit of the merchant terminal 20 To the device (100).

At this time, the purchase information may include a point amount (point amount) the manager wants to purchase, payment means information related to the payment means for purchasing the point, manager information, and the like.

Accordingly, when receiving the purchase information, the reservation mediating service providing apparatus 100 generates payment information based on the purchase information, communicates with the preset payment server 200 through a communication network, and performs payment according to the payment information And stores the point purchased by the manager at the time of completion of the settlement processing, matching the store information with the store information or storing it in the store information.

At this time, the reservation mediating service providing apparatus 100 may provide (transmit) the store information excluding the point related information from the store information to the user terminal 10, (Existing points) exist, the latest points purchased by the manager can be accumulated and added to the remaining points.

On the other hand, the reservation mediating service providing apparatus 100 can receive the result information from the user terminal 10 and store the store information corresponding to the selected beauty shop, Stores in the merchant store DB 101 the shop information of the selected beauty shop by subtracting a predetermined point corresponding to the result information among all points previously stored corresponding to the selected beauty shop in the store information of the selected beauty shop can do.

In addition, the reservation mediating service providing apparatus 100 may cumulatively accumulate points of the same amount as points deducted from the selected beauty shop in the member information corresponding to the user stored in the member DB 102, have.

That is, the reservation mediating service providing apparatus 100 provides the user with a part of all the points purchased by the beauty shop where reservation consultation is made with the user, and when the user uses the service of the beauty shop, Discount, and may provide the points paid to the user to be deducted from all points of the beauty shop.

According to the above-described configuration, the present invention enables the advertisement of a beauty shop to be continued without spending a continuous advertising expense, and at the same time, a point provided as a reward for reservation counseling to a customer who has made a reservation consultation, , It is possible not only to induce users' active reservation consultation with minimum cost, but also to maximize the number of effective customers who can make reservation counseling for the beauty shop where reservation consultation is important, The advertising efficiency can be further enhanced compared to the advertisement method.

5, the second application unit 21 configured in the merchant terminal 20 is connected to an input of an administrator using the merchant terminal 20 for different types of consultation such as telephone consultation, text consultation, Accordingly, points of different values (or amounts) can be set, and setting information corresponding thereto can be transmitted to the reservation mediating service providing apparatus 100.

Accordingly, the reservation mediating service providing apparatus 100 may store the setting information in the store information corresponding to the merchant terminal 20 that has transmitted the setting information, and store the setting information in the store information, The point corresponding to the consultation type according to the result information based on the consultation type and the setting information, and points accumulated in the setting information may be provided to the user and accumulated in the member information of the user.

At this time, the first application unit 11 of the user terminal 10 stores the point corresponding to the consultation type paid at the consultation connection based on the setting information included in the store information received from the reservation mediating service providing apparatus 100 Can be displayed through the user terminal 10.

Accordingly, the present invention can support the user to search for a beauty shop presenting high points and to conduct a reservation consultation.

6, the second application unit 21 configured in the merchant terminal 20 generates available information on whether or not to be consulted for each consultation type according to an administrator input, and transmits the available information to the reservation mediating service providing apparatus 100).

Accordingly, the reservation mediating service providing apparatus 100 can transmit the availability information to the first application unit 11 of the user terminal 10 or to transmit only the available information by including the available information in the store information, The first application unit 11 of the user terminal 10 displays the consultation availability of each consultation type in the store information of the beauty shop corresponding to the available information on the basis of the available information through the user terminal 10 .

Accordingly, the present invention enables the administrator to set the phone counseling state to an off state (non-consulting state) when the business is pushed in the beauty shop and the telephone counseling is impossible, So as to prevent unnecessary troubles such that the user continuously tries to make a call connection to the beauty shop, which is difficult to connect with the telephone.

In addition, the reservation mediating service providing apparatus 100 receives available information for switching to the on-state (consultable state) corresponding to the consulting type for which the consulting availability is set to the off state from the specific merchant terminal 20 , It is transmitted to the first application unit 11 of the user terminal 10 and the consultation availability of the consultation type in the off state corresponding to the specific merchant terminal 20 is switched on based on the available information .

In addition, the second application unit 21 of the merchant terminal 20 generates available information on whether or not to be consulted over time in correspondence with each consultation type according to an administrator input, and transmits the available information to the reservation mediating service providing apparatus 100 And the reservation mediating service providing apparatus 100 may transmit the available information to the first application unit 11 of the user terminal 10. [

Accordingly, every time the first application unit 11 of the user terminal 10 displays the store information corresponding to the merchant terminal 20, the available information and the current time corresponding to the merchant terminal 20 It is possible to automatically display whether or not the counseling is available for each type of consultation by time zone on a basis.

Meanwhile, the first application unit 11 of the user terminal 10 may generate the consultation history information based on the result information, accumulate and store the information in the storage unit of the user terminal 10, The consultation history information stored in the storage unit of the user terminal 10 to determine whether or not the first consultation is to be performed for the beauty shop corresponding to the result information, To the reservation mediating service providing apparatus 100.

In addition, the reservation mediating service providing apparatus 100 may provide a predetermined additional point corresponding to the initial consultation in addition to the points awarded according to the reservation consultation in the case of initial consultation based on the result information, Can be cumulatively accumulated in the member information of the user.

Accordingly, the present invention can provide an additional point to a customer who has made an initial reservation consultation for a specific beauty shop, so that a large number of customers can contact the beauty shop in order to acquire additional points. , And thus it is possible to facilitate customer acquisition for a small-scale beauty shop.

On the other hand, the user can support the points acquired through the reservation consultation of the beauty shop so that the user can use the points to discount the payment amount when paying the beauty service provided by visiting the beauty shop. Will be described in detail.

As shown in the figure, the second application unit 21 configured in the merchant terminal 20 corresponding to a beauty shop that provides a beauty service to a user stores usage information on points used by the user in using the beauty shop, To the service providing apparatus 100.

For example, the second application unit 21 of the merchant terminal 20 can transmit user identification information for the user to the reservation mediating service providing apparatus 100, and the reservation mediating service providing apparatus 100 And may transmit authentication information to the user terminal 10 to authenticate whether the user uses the point when receiving the user identification information.

Accordingly, the second application unit 21 of the merchant terminal 20 receives the authentication information obtained by inquiring the authentication information to the user through the merchant terminal 20 according to the manager input or the user input, Authentication information to the reservation mediating service providing apparatus 100 through the merchant terminal 20.

In addition, the reservation mediating service providing apparatus 100 may be configured to determine, based on the authentication information received from the merchant terminal 20, a cumulative accumulated point of the user according to the user's membership information Related information from the second application unit 21 of the affiliate shop terminal 20 to the second application unit 21 of the affiliate shop terminal 20, And may transmit usage information for a usage point for use in discounting a payment according to the beauty shop's use of the beauty shop.

At this time, the usage information may include information on user identification information, store identification information of a beauty shop corresponding to the point usage location, usage point and the like.

Accordingly, the reservation mediating service providing apparatus 100 can subtract the usage point according to the usage information from the accumulated points in the member information of the user based on the usage information, And transmits the generated message to the user terminal 10.

At this time, the second application unit 21 of the merchant terminal 20 can transmit the payment information according to the use of the payment service of the user together with the usage information to the reservation mediating service providing apparatus 100, The service providing apparatus 100 updates the payment information by discounting the cost of the payment information according to the usage information, and performs settlement processing through communication with the payment server 200 that is set in advance based on the updated payment information, You can also act as a payment agent.

In addition, the reservation mediating service providing apparatus 100 receives the user identification information from the first application unit 11 of the user terminal 10, 1 application unit 11 and then authenticates the user based on the authentication information received from the first application unit 11 of the user terminal 10 and transmits the cumulative accumulated point related information To the first application unit 11 of the user terminal 10 to receive the usage information from the first application unit 11 of the user terminal 10 and to transmit the usage information to the merchant terminal 20) so that the discount on the cost of using the beauty service of the user can be performed.

As described above, the present invention allows the user to use the points obtained through reservation counseling for cost discount according to the use of the beauty service provided by the beauty shop, thereby inducing active reservation counseling, and at the same time, And the satisfaction of the users' use of the beauty shop can be increased.

Meanwhile, as shown in FIG. 8, the first application unit 11 of the user terminal 10 may include a plurality of different beauty service types provided by a plurality of different beauty shops, And transmits the generated estimate request information to the reservation mediating service providing apparatus 100.

Accordingly, the reservation mediating service providing apparatus 100 identifies, based on the store information, a plurality of different beauty shops corresponding to the beauty service type according to the estimate request information, 20 to send the quotation request information.

In this case, the quotation request information may include location information (or local information) of a user, and the reservation mediating service providing apparatus 100 may be included in a preset range based on the location information, One or more beauty shops corresponding to the type can be identified based on the store information, and the estimate request information can be transmitted to the merchant terminal 20 of each identified beauty shop.

The reservation mediating service providing apparatus 100 may transmit the estimate information received from the merchant terminal 20 to the first application unit 11 of the user terminal 10 in response to the estimate request information .

At this time, the quotation information may include store identification information (e.g., contact information) for identifying a store.

9, the first application unit 11 of the user terminal 10 may transmit one or more pieces of quotation information corresponding to the one or more beauty shops received corresponding to the quotation request information to the user terminal 10). ≪ / RTI >

In addition, the first application unit 11 of the user terminal 10 may display store information corresponding to the selected store information when selecting any one of the one or more store information, And generate result information according to the above-mentioned telephone counseling or reservation consultation through text consultation based on the information.

Through the above-described configuration, the present invention can support a user to compare and receive a quotation from various beauty shops, and when a reservation consultation for a beauty shop selected through a comparison of quotations is made, a point is paid to the user, The convenience of selection and the comparison of the quotations can be used to increase the satisfaction of the user by paying points when making a reservation reservation with the beauty shop selected.

FIG. 10 is a flowchart illustrating a beauty shop reservation mediation service method according to an embodiment of the present invention.

As shown in the figure, the reservation mediating service providing apparatus 100 may transmit a plurality of store information corresponding to a plurality of different beauty shops providing beauty related services to the user terminal 10 through a communication network (S1) .

In addition, the first application unit 11 configured in the user terminal 10 may search the selected beauty shop on the basis of the store information for reservation-related consultation of the selected selected beauty shop on the basis of the store information (S5) or when the inquiry message is transmitted (S3), the call is terminated when the call is connected (S3, S4) according to the call signal (S5) If the response message corresponding to the message is received (S6), the result information may be generated and transmitted to the reservation mediating service providing apparatus 100 through the user terminal 10 (S7).

Next, the reservation mediating service providing apparatus 100, upon receiving the result information from the user terminal 10, stores information on the store information of the selected beauty shop corresponding to the result information, (Step S8). In step S8, it is possible to accumulate the deducted points in the member information of the user terminal 10, and to provide the points to be used for settlement when the user uses the beauty shop.

The various devices and components described herein may be implemented by hardware circuitry (e.g., CMOS-based logic circuitry), firmware, software, or a combination thereof. For example, it can be implemented utilizing transistors, logic gates, and electronic circuits in the form of various electrical structures.

It will be apparent to those skilled in the art that various modifications and variations can be made in the present invention without departing from the spirit or essential characteristics thereof. Therefore, the embodiments disclosed in the present invention are intended to illustrate rather than limit the scope of the present invention, and the scope of the technical idea of the present invention is not limited by these embodiments. The scope of protection of the present invention should be construed according to the following claims, and all technical ideas within the scope of equivalents should be construed as falling within the scope of the present invention.

10: user terminal 11: first application unit
20: Merchant terminal 21:
100: reservation mediation service providing apparatus
200: Payment Server

Claims (10)

And a reservation intermediary service providing device for transmitting store information previously stored in advance to the user terminal through a communication network in correspondence with each of a plurality of different beauty shops providing beauty related services, In an intermediary service system,
And transmitting a call signal or a query message to the selected beauty shop based on the store information for reservation-related consultation of the selected beauty shop selected according to the user input based on the store information, When the call time of the call connection according to the call signal is equal to or longer than a preset reference time or when a response message corresponding to the inquiry message is received at the time of transmitting the inquiry message, A first application unit for transmitting through a user terminal; And
When receiving the result information from the user terminal, deducts a predetermined point corresponding to the result information at all points previously set in the store information of the selected beauty shop corresponding to the result information, A reservation mediating service providing unit accumulating the information in the information and providing the point to be used for payment when the user uses the beauty shop,
A beauty shop reservation brokerage service system.
The method according to claim 1,
A second application that communicates with the reservation mediating service providing device through the communication network and is configured in the merchant terminal corresponding to the beauty shop and transmits purchase information for purchasing the points to the reservation mediating service providing device through the merchant terminal, Further comprising:
Wherein the reservation mediating service providing device generates payment information based on the purchase information, performs settlement processing through a communication network with a preset payment server on the basis of the payment information, and sets the point where payment processing is completed to the store information of the merchant terminal The beauty shop reservation mediating service system.
The method of claim 2,
The second application unit transmits usage information on a point used at the time of using the beauty shop of the user to the reservation mediating service providing apparatus,
Wherein the reservation mediating service providing apparatus subtracts a point corresponding to the usage information at a point accumulated in the member information of the user.
The method of claim 2,
The second application unit may transmit setting information that sets a point to be paid to a user for each consultation type, including a telephone consultation corresponding to the call signal and a text consultation corresponding to the inquiry message, according to an administrator input corresponding to the merchant terminal To the reservation intermediary service providing apparatus,
The reservation mediating service providing apparatus stores the setting information in the store information and stores a predetermined point corresponding to the consultation type on the basis of the consultation type according to the result information and the setting information based on the result information Wherein the payment information is accumulated and accumulated to the user.
The method of claim 4,
Wherein the first application unit displays, through the user terminal, points to be paid by the consultation type based on the setting information included in the store information selected by the user among the plurality of different store information. Intermediary service system.
The method of claim 4,
Wherein the second application unit generates available information on whether or not to be consulted for each consultation type and transmits the generated information to the reservation mediating service providing apparatus,
Wherein the reservation mediating service providing device transmits the availability information to the first application unit of the user terminal and causes the user terminal to display the availability of the consultation by the consultation type based on the available information. Intermediary service system.
The method of claim 6,
Wherein the second application unit generates the available information on whether or not the consultation is possible in a time corresponding to each consultation type and transmits the generated available information to the reservation mediating service providing apparatus.
The method according to claim 1,
Wherein the first application unit generates and stores the consultation history-related consultation history information based on the result information, and determines whether the first consultation is based on the existing consultation history information when generating the result information, Information about the initial consultation is included in the result information and transmitted to the reservation mediating service providing apparatus,
Wherein the reservation mediating service providing apparatus cumulatively accumulates additional points previously set corresponding to the initial consultation in the user's membership information when the initial mediation is based on the result information.
The method according to claim 1,
The first application unit generates quotation request information corresponding to the type of beauty service selected by the user among the plurality of beauty service types and transmits the same to the reservation mediation service providing apparatus,
The reservation mediating service providing device identifies a plurality of different beauty shops corresponding to the kind of beauty service according to the estimation request information on the basis of the store information and transmits the estimation request information to the merchant terminal of each identified beauty shop And transmits the estimate information received from the merchant terminal in response to the estimate request information to the first application unit of the user terminal.
Transmitting a store information corresponding to each of a plurality of different beauty shops providing a beauty-related service to a user terminal through a communication network;
The first application configured by the user terminal transmits a call signal to the selected beauty shop based on the store information for reservation related consultation of the selected beauty shop selected according to the user input based on the store information, When the call duration of the call connection according to the call signal is greater than or equal to a preset reference time or when a response message corresponding to the inquiry message is received at the time of transmitting the inquiry message, Through the user terminal; And
When the reservation mediating service providing device receives the result information from the user terminal, deducts a predetermined point corresponding to the result information at all points previously set in the store information of the selected beauty shop corresponding to the result information, Accumulating points in the member information of the user terminal and providing the points for use in settlement when using the beauty shop of the user
The beauty shop reservation brokerage service method comprising:

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