KR20230062745A - Beauty shop reservation brokerage and reservation table brokerage system and brokerage method - Google Patents

Beauty shop reservation brokerage and reservation table brokerage system and brokerage method Download PDF

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KR20230062745A
KR20230062745A KR1020210147514A KR20210147514A KR20230062745A KR 20230062745 A KR20230062745 A KR 20230062745A KR 1020210147514 A KR1020210147514 A KR 1020210147514A KR 20210147514 A KR20210147514 A KR 20210147514A KR 20230062745 A KR20230062745 A KR 20230062745A
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reservation
brokerage
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김성훈
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    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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Abstract

The present invention relates to a beauty shop reservation brokerage and reservation table brokerage system and a brokerage method and, more specifically, to a beauty shop reservation brokerage and reservation table brokerage system and brokerage method that provides on-site reception information for online reservation customers and on-site customers. The present invention reduces customer complaints caused by the reservation confusion of users visiting beauty shops and waiting times at the store, and helps increase the opportunity cost of the beauty shops, thereby maximizing store operation efficiency and efficiently performing customer management at the same time, and also increasing the efficiency of managing customers, securing new customers, and increasing sales. The system includes a multiple user terminals, a field terminal, a server, a designer terminal, and a reservation list display screen.

Description

뷰티샵 예약 중개 및 예약 테이블 중개 시스템 및 중개 방법{Beauty shop reservation brokerage and reservation table brokerage system and brokerage method}Beauty shop reservation brokerage and reservation table brokerage system and brokerage method}

본 발명은 뷰티샵 예약 중개 및 예약 테이블 중개 시스템 및 중개 방법에 관한 것으로써, 보다 상세하게는 온라인 예약 고객과 현장 고객의 접수 정보를 현장에서 제공하는 뷰티샵 예약 중개 및 예약 테이블 중개 시스템 및 중개 방법에 관한 것이다.The present invention relates to a system and method for mediating a reservation for a beauty shop and a reservation table, and more particularly, a system and method for mediating a reservation for a beauty shop and a method for mediating a reservation table for a beauty shop that provides reception information of online reservation customers and on-site customers in the field. It is about.

오늘날 통신 기술의 눈부신 발달은 통신 단말장치의 대중화를 급속히 촉진시켜, 통신 단말장치가 사용자의 일상을 변모시켰다.The remarkable development of today's communication technology has rapidly promoted the popularization of communication terminals, and communication terminals have changed users' daily lives.

통신 단말장치의 발달은 인터넷 통신과 정보검색 등의 컴퓨터 기능을 탑재하여 애플리캐이션을 설치할 수 있는 스마트폰의 보급이 확대되어, 다양한 애플리케이션들이 발명되었으며, 이는 현재에 사용자들의 편의성을 크게 증대시키고 있다.The development of communication terminal devices has expanded the spread of smartphones that can install applications equipped with computer functions such as Internet communication and information search, and various applications have been invented, which greatly increases the convenience of users at present. .

그 중, 뷰티샵 이용을 원하는 사용자에게 맞춘 서비스들이 많이 개발이 되었으나, 뷰티샵 이용을 원하는 사용자가 예약을 하지 않고, 뷰티샵에 방문하였을 때, 예약 고객과 현장 고객 간의 예약시간 조절에 어려움을 겪고있다. 이 때문에 고객관리와 신규 고객 확보에 대한 효율이 떨어짐에 따라, 매출에도 크게 영향을 끼치는 문제가 있어, 이를 해결할 개선안이 요구되고 있다.Among them, many services tailored to users who want to use a beauty shop have been developed, but when a user who wants to use a beauty shop visits a beauty shop without making a reservation, it is difficult to adjust the reservation time between the reservation customer and the on-site customer. there is. Because of this, as the efficiency of customer management and new customer acquisition decreases, there is a problem that greatly affects sales, and an improvement plan to solve this problem is required.

대한민국 공개특허 10-2018-0081934호Republic of Korea Patent Publication No. 10-2018-0081934

본 발명의 목적은 사용자에게 예약 시, 필요한 정보들을 제공함으로서, 뷰티샵에 방문하는 사용자의 예약 혼선과 매장에서 대기시간으로 인한 고객 불만을 줄이고, 뷰티샵의 기회비용을 높일 수 있도록 지원함으로서, 매장 운영 효율을 극대화함과 동시에 고객 관리를 효율적으로 하는데 그 목적이 있다.An object of the present invention is to provide the user with necessary information when making a reservation, thereby reducing customer dissatisfaction due to reservation confusion and waiting time in the store by the user visiting the beauty shop, and by supporting to increase the opportunity cost of the beauty shop, The purpose is to maximize operational efficiency and at the same time efficiently manage customers.

상기의 목적을 달성하기 위해서, In order to achieve the above purpose,

본 발명 뷰티샵 예약 중개 및 예약 테이블제공 방법은 유무선 인테넷(네트워크)을 통해, 온라인 예약DB를 수신하고 송신하기 위한 복수의 사용자 단말기(11), 오프라인 예약DB를 수신하고 송신하기 위해 매장내 비치된 현장 단말기(21);In the beauty shop reservation mediation and reservation table provision method of the present invention, a plurality of user terminals 11 for receiving and transmitting an online reservation DB and a plurality of user terminals 11 for receiving and transmitting an offline reservation DB through wired and wireless Internet (network) are provided in the store to receive and transmit an offline reservation DB. field terminal 21;

상기, 단말기에서 송수신된 정보를 저장하는 서버(1);The server (1) for storing the information transmitted and received by the terminal;

예약 스케쥴 DB를 생성하고 예약된 정보를 수신하기 위한 디자이너 단말기(10);Designer terminal 10 for generating a reservation schedule DB and receiving reservation information;

상기 디자이너의 예약 스케쥴DB를 보여주는 예약자 나열 표시 화면(20);으로 구성됨을 특징으로 한다.Characterized in that it consists of; a list of reservations display screen 20 showing the designer's reservation schedule DB.

본 발명은 뷰티샵에 방문하는 사용자의 예약 혼선과 매장에서 대기시간으로 인한 고객 불만을 줄이고, 뷰티샵의 기회비용을 높일 수 있도록 지원함으로서, 매장 운영 효율을 극대화함과 동시에 고객 관리를 효율적으로 수행할 수 있을 뿐만 아니라, 고객관리와 신규 고객 확보에 대한 효율이 증가하여, 매출 상승을 높이는 효과가 있다.The present invention maximizes store operation efficiency and efficiently manages customers at the same time by reducing confusion of reservations by users visiting beauty shops and customer dissatisfaction due to waiting time at stores, and by supporting to increase the opportunity cost of beauty shops. In addition, efficiency in customer management and new customer acquisition increases, which has the effect of increasing sales.

도1은 본 발명의 뷰티샵 예약 중개 및 예약 테이블 중개 시스템의 일 구성예를 나타내는 개략도이다.
도2는 본 발명의 뷰티샵 예약 중개 및 예약 테이블 중개 방법의 구성 예시를 나타내는 개략도이다.
도3은 본 발명의 일 사용예를 나타내는 유저 인터페이스 도면이다.
1 is a schematic diagram showing an example of a configuration of a beauty shop reservation mediation and reservation table mediation system of the present invention.
2 is a schematic diagram showing an exemplary configuration of a method for mediating a reservation for a beauty shop and mediating a reservation table according to the present invention.
3 is a user interface diagram showing an example of use of the present invention.

이하, 본 발명을 실시하기 위한 예시를 도면을 참조하여 더욱 상세하게 설명하고자 한다.Hereinafter, an example for carrying out the present invention will be described in more detail with reference to the drawings.

도1은 본 발명의 뷰티샵 예약 중개 및 예약 테이블 중개 시스템의 일 구성예를 나타내는 개략도이고,1 is a schematic diagram showing an example of a configuration of a beauty shop reservation mediation and reservation table mediation system of the present invention;

도2는 본 발명의 뷰티샵 예약 중개 및 예약 테이블 중개 방법의 구성 예시를 나타내는 개략도이며,2 is a schematic diagram showing an example of the configuration of a method for mediating a reservation for a beauty shop and mediating a reservation table according to the present invention;

도3은 본 발명의 일 사용예를 나타내는 유저 인터페이스 도면이다.3 is a user interface diagram showing an example of use of the present invention.

본 발명의 목적은 사용자에게 예약 시, 필요한 정보들을 제공함으로서, 뷰티샵에 방문하는 사용자의 예약 혼선과 매장에서 대기시간으로 인한 고객 불만을 줄이고, 뷰티샵의 기회비용을 높일 수 있도록 지원함으로서, 매장 운영 효율을 극대화함과 동시에 고객 관리를 효율적으로 하는데 그 목적이 있다.The purpose of the present invention is to provide the user with necessary information when making a reservation, thereby reducing confusion of reservations by users visiting beauty shops and customer dissatisfaction due to waiting time in stores, and by supporting to increase the opportunity cost of beauty shops, The purpose is to maximize operational efficiency and at the same time efficiently manage customers.

이에 따라 본 발명의 시스템은,Accordingly, the system of the present invention,

유무선 인테넷(네트워크)을 통해, 온라인 예약DB를 수신하고 송신하기 위한 복수의 사용자 단말기(11), 오프라인 예약DB를 수신하고 송신하기 위해 매장내 비치된 현장 단말기(21);A plurality of user terminals 11 for receiving and transmitting an online reservation DB through wired and wireless Internet (network), and an on-site terminal 21 provided in the store to receive and transmit an offline reservation DB;

상기, 단말기에서 송수신된 정보를 저장하는 서버(1);The server (1) for storing the information transmitted and received by the terminal;

예약 스케쥴 DB를 생성하고 예약된 정보를 수신하기 위한 디자이너 단말기(10);Designer terminal 10 for generating a reservation schedule DB and receiving reservation information;

상기 디자이너의 예약 스케쥴DB를 보여주는 예약자 나열 표시 화면(20);으로 구성된다.It consists of; a list of reservations display screen 20 showing the designer's reservation schedule DB.

또한, 본 발명에 의한 중개 방법은,In addition, the mediation method according to the present invention,

디자이너의 스케쥴을 생성하여 서버에 저장하는 서비스타임DB생성단계; 서비스타임DB를 서버에 저장하는 서비스타임DB저장 단계;A service time DB creation step of creating a designer's schedule and storing it in a server; a service time DB storage step of storing the service time DB in a server;

상기 서비스타임DB에 온라인예약 정보를 기입하는 앱예약DB생성단계 및 오프라인 예약 정보를 기입하는 현장예약DB생성단계; App reservation DB creation step of writing online reservation information into the service time DB and on-site reservation DB creation step of writing offline reservation information;

상기 예약DB를 서버에 저장하는 앱예약DB저장단계; 및 App reservation DB storage step of storing the reservation DB in a server; and

현장예약DB저장단계;On-site reservation DB storage step;

상기 저장한 예약 DB를 사용자 단말기 및 현장 단말기에 송신하는 제 1타임DB 수신단계; a first time DB reception step of transmitting the stored reservation DB to a user terminal and an on-site terminal;

제2타임 수신단계;second time receiving step;

상기 저장한 예약 DB를 상기 서버에 저장된 서비스타임DB과 함께 종합하여 디자이너 단말기로 송신하는 예약DB확정단계;를 포함하여 로 구성된다.A reservation DB confirmation step of synthesizing the stored reservation DB together with the service time DB stored in the server and transmitting the result to the designer terminal;

이때, 상기 뷰티샵 예약 중개 및 예약 테이블 중개 방법은 온라인과 오프라인 예약으로 수신된 예약DB에 의해 사전에 성립된 예약 사이의 시간대에 현장예약과 당일예약을 받을 수 있으며, 디자이너가 근무하지 않을 때, 예약을 받지 않을 수 있는 기능을 제공하는 것을 특징으로 한다.At this time, the beauty shop reservation mediation and reservation table mediation method can receive on-site reservations and same-day reservations in the time zone between reservations made in advance by the reservation DB received through online and offline reservations, and when the designer is not working, It is characterized by providing a function that can not receive a reservation.

1 : 서버
10 : 디자이너 단말기
11 : 사용자 단말기
20 : 예약자 나열 표시 화면
21 : 현장 단말기
1: Server
10: designer terminal
11: user terminal
20: Reservation list display screen
21: field terminal

Claims (3)

유무선 인테넷(네트워크)을 통해, 온라인 예약DB를 수신하고 송신하기 위한 복수의 사용자 단말기(11), 오프라인 예약DB를 수신하고 송신하기 위해 매장내 비치된 현장 단말기(21);
상기, 단말기에서 송수신된 정보를 저장하는 서버(1);
예약 스케쥴 DB를 생성하고 예약된 정보를 수신하기 위한 디자이너 단말기(10);
상기 디자이너의 예약 스케쥴DB를 보여주는 예약자 나열 표시 화면(20);으로 구성되는 것을 특징으로 하는 뷰티샵 예약 중개 및 예약 테이블 중개 시스템.
A plurality of user terminals 11 for receiving and transmitting an online reservation DB through wired and wireless Internet (network), and an on-site terminal 21 provided in the store to receive and transmit an offline reservation DB;
The server (1) for storing the information transmitted and received by the terminal;
Designer terminal 10 for generating a reservation schedule DB and receiving reservation information;
A beauty shop reservation mediation and reservation table mediation system characterized in that it consists of;
디자이너의 스케쥴을 생성하여 서버에 저장하는 서비스타임DB생성단계; 서비스타임DB를 서버에 저장하는 서비스타임DB저장 단계;
상기 서비스타임DB에 온라인예약 정보를 기입하는 앱예약DB생성단계 및 오프라인 예약 정보를 기입하는 현장예약DB생성단계;
상기 예약DB를 서버에 저장하는 앱예약DB저장단계; 및
현장예약DB저장단계;
상기 저장한 예약 DB를 사용자 단말기 및 현장 단말기에 송신하는 제 1타임DB 수신단계;
제2타임 수신단계;
상기 저장한 예약 DB를 상기 서버에 저장된 서비스타임DB과 함께 종합하여 디자이너 단말기로 송신하는 예약DB확정단계;를 포함하여 로 구성되는 것을 특징으로 하는 뷰티샵 예약 중개 및 예약 테이블 중개 방법.
A service time DB creation step of creating a designer's schedule and storing it in a server; a service time DB storage step of storing the service time DB in a server;
App reservation DB creation step of writing online reservation information into the service time DB and on-site reservation DB creation step of writing offline reservation information;
App reservation DB storage step of storing the reservation DB in a server; and
On-site reservation DB storage step;
a first time DB reception step of transmitting the stored reservation DB to a user terminal and an on-site terminal;
second time receiving step;
The beauty shop reservation mediation and reservation table mediation method, characterized in that it consists of; including a reservation DB confirmation step of synthesizing the stored reservation DB together with the happy hour DB stored in the server and transmitting the data to the designer terminal.
제 2항에 있어서,
상기 뷰티샵 예약 중개 및 예약 테이블 중개 방법은 온라인과 오프라인 예약으로 수신된 예약DB에 의해 사전에 성립된 예약 사이의 시간대에 현장예약과 당일예약을 받을 수 있으며, 디자이너가 근무하지 않을 때, 예약을 받지 않을 수 있는 기능을 제공하는 것을 특징으로 하는 예약 중개 서비스 제공을 위한 예약 테이블 제공 방법.
According to claim 2,
The beauty shop reservation brokerage and reservation table brokerage method can receive on-site reservations and same-day reservations in the time zone between reservations made in advance by the reservation DB received through online and offline reservations, and when the designer is not working, the reservation can be made. A method of providing a reservation table for providing a reservation brokerage service, characterized in that it provides a function that may not be received.
KR1020210147514A 2021-10-30 2021-10-30 Beauty shop reservation brokerage and reservation table brokerage system and brokerage method KR20230062745A (en)

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