KR20160049086A - Service method for proxy driving used terminal - Google Patents

Abstract

The present invention relates to a method of providing chauffeur service using a terminal, and more specifically, to a method of providing a chauffeur service using a terminal which enables a client and a chauffeur to evaluate each other after the chauffeur service is provided, and provides a third party with the evaluation results. For this purpose, the method of providing a chauffeur service using a terminal according the present invention comprises the steps of: allowing a client who uses a chauffeur service to select a chauffeur from a list of chauffeurs stored in a favorite, i.e., a separate storage space, by using a client terminal; allowing the client terminal to provide information on the selected chauffeur to a service providing server; allowing the service providing server to send a query whether a chauffeur service is available to a chauffeur terminal, i.e., a terminal corresponding to the chauffeur provided by the service providing server; allowing the service providing server to notify the client terminal that the chauffeur service is available when the service providing server is notified that the chauffeur service is available; allowing the client terminal to receive input of an evaluation of the chauffeur and allowing the chauffeur terminal to receive input of an evaluation of the client after the chauffeur service is provided; allowing at least one from the client terminal and the chauffeur terminals to provide the evaluations to the service providing server.

Description

TECHNICAL FIELD [0001] The present invention relates to a service providing method,

The present invention relates to a method of providing a substitute driving service using a terminal, and more particularly, to a method of providing a substitute driving service in which a customer and a substitute driver mutually evaluate mutually after completing a substitute driving service, .

The use of private cars provides the efficiency of movement, but the risk of traffic accidents is greater than in other modes of transportation. As the number of cars increases, the number of traffic accidents increases rapidly, and traffic accidents are now one of the major causes of death. Especially, since drinking culture is not developed in our country, traffic accidents due to drunk driving are becoming a problem. In order to solve this drunk driving problem, a unique system called 'Agent driving service' is introduced and operated in Korea.

A surrogate driving service is a service in which a surrogate driver pays a predetermined service fee and acts to drive to a destination when the driver can not drive directly due to drinking or tiredness. In recent years, the increase in the number of self-drivers has led to an increase in the use of surrogate driving services rather than taxi services such as call taxis.

If most of the agency service is not able to operate, that is, if the applicant of the proxy service calls the designated call center (representative driver) and informs his / her location, phone number and destination, Select an article and have the selected driver ask the applicant to call the agent, so that he or she can receive a substitute driving service.

However, since such a substitute driving service method receives a substitute driving service from a substitute driving company designated by a substitute driving company, there is a limit in which the customer can not select a substitute driving driver. Even if you want to select a substitute driver in consideration of the gender, age, and driving experience of the driver, such as an imported car, the customer can not know such information in advance, It is obliged to use the service of the substitute driver appointed by the substitute driving company inevitably.

Korean Patent Laid-Open Publication No. 2013-0038641 (entitled " Method of Providing a Surrogate Operation Service for a Customer to Directly Select a Surrogate Driver) discloses that a service providing server providing a surrogate operation service is (1) Receiving information and registering the member as a member; (2) receiving a surrogate operation service condition from a customer terminal and receiving a surrogate operation service request; (3) selecting a substitute driver according to the service condition and transmitting the article information of the substitute driver to the customer terminal; (4) receiving a selection of a substitute driver from the customer terminal; And (5) transmitting a surrogate operation request signal to an article terminal of the selected surrogate driver. In the step (1), the insured surrogate driver is registered as a member. And provides a method of providing a substitute driving service to directly select a substitute driver.

However, the above-mentioned conventional technique also allows the customer to select the substitute driver, but conversely, the substitute driver can not select the customer. In other words, the surrogate driver can not move to another point when the destination of the customer is in an area where transportation is inconvenient, and when the destination is reached. Therefore, it is necessary for the substitute driver to select the customer as well as the customer.

The problem to be solved by the present invention lies in proposing a way for a customer to select a substitute driver.

Another problem to be solved by the present invention is to propose a method by which a surrogate driver can select a customer.

Another problem to be solved by the present invention is to propose a method of receiving an evaluation of a substitute driver from other customers.

Another problem to be solved by the present invention is to propose a method of receiving evaluation of customers from other agency drivers.

To this end, a method for providing a substitute driving service using a terminal according to the present invention includes the steps of: a customer who wishes to use a substitute driving service selects a substitute driving person from a list of substitute driving persons stored in a bookmark, Providing information on a surrogate driver to the service providing server at the customer terminal; inquiring the surrogate driver terminal, which is a terminal corresponding to the surrogate driver provided by the service providing server, Wherein the service providing server notifies the customer terminal that the surrogate operation service is possible when the surrogate driver terminal is informed that the surrogate operation service is possible, and after the surrogate operation service is terminated, And receives an evaluation of the driver, The substitute driver's terminal receives the evaluation for the customer, and at least one of the customer terminal and the surrogate driver terminal provides the evaluation to the service providing server.

The surrogate driver connection method using the terminal according to the present invention is a method in which after the surrogate operation service is completed, the surrogate driver, the surrogate driver, and the surrogate driver mutually evaluate the customer and provide the evaluation result to the third party, The providing customer and the surrogate driver may use or provide the surrogate operation service using the evaluation results. In other words, not only the customer but also the substitute driver can reject the substitute driving service for the customer whose evaluation result is poor.

In addition, the customer can save his preferred driver's agent separately and use it later than any other driver's agent. In addition, a woman or an abbreviated person will be able to return home safely by selecting a substitute driver using the evaluation results of a third party.

In addition, when the surrogate operation service is used when necessary, the surveillance information of the surrogate driver can be guided to the terminal of the third party set by the customer in advance, thereby guaranteeing a safe return home.

FIG. 1 illustrates a surrogate operation system for implementing a surrogate operation service according to an embodiment of the present invention.
2 is a block diagram illustrating a configuration of a service providing server according to an embodiment of the present invention.
3 is a block diagram illustrating a configuration of a customer terminal according to an exemplary embodiment of the present invention.
4 is a block diagram illustrating the configuration of a surrogate driver terminal according to an embodiment of the present invention.
5 is a flowchart illustrating an operation performed in a surrogate operation system according to an embodiment of the present invention.

BRIEF DESCRIPTION OF THE DRAWINGS The foregoing and further aspects of the present invention will become more apparent from the following detailed description of preferred embodiments with reference to the accompanying drawings. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Reference will now be made in detail to the embodiments of the present invention, examples of which are illustrated in the accompanying drawings.

FIG. 1 illustrates a surrogate operation system for implementing a surrogate operation service according to an embodiment of the present invention. Hereinafter, a surrogate operation system for implementing a surrogate operation service according to an embodiment of the present invention will be described in detail with reference to FIG.

Referring to FIG. 1, the surrogate operation system includes a customer terminal, a surrogate driver terminal, and a service providing server. Of course, other configurations than the above-described configuration may be included in the surrogate operation system proposed in the present invention.

The service providing server receives the surrogate driver information from the surrogate driver terminal and registers it as a member, receives the surrogate driving service from the customer terminal, selects the surrogate driver suitable for the customer, and transmits the surrogate driver information to the client terminal. The customer selects the surrogate driver using the customer terminal 200 and transmits the surrogate operation request signal to the article terminal 300 of the surrogate driver selected by the customer. In this manner, by allowing the customer to directly select the substitute driver, it is possible to secure the safety of the customer and improve the satisfaction of the customer. In addition, since the information of the selected driver's driver is transmitted to the customer using the desired driving operation service condition, the driver can select the driver's driver efficiently because the customer does not need to check all the driver's driver information.

The service providing server 100 is a server for providing a substitute driving service and can connect the customer terminal 200 and the substitute driver terminal 300 to each other through the network and can mediate the substitute driving service. The detailed configuration of the service providing server 100 will be described later in detail with reference to FIG.

The customer terminal 200 is a terminal of a customer who wishes to use a surrogate operation service provided by the service providing server 100. The customer terminal 200 may be a smart device installed with a customer application program. The customer can execute a customer application program installed in the customer terminal 200 to request a substitute driving service and select a substitute driving driver so that the substitute driving service can be conveniently and safely provided from a desired substitute driving driver.

In connection with the present invention, a customer terminal may store a high-priority surrogate driver in a separate space, and may request a surrogate operation service in preference to a stored surrogate driver. In addition, the customer terminal 200 can perform the evaluation of the surrogate driver after the surrogate operation service is terminated, and may receive the evaluation of the surrogate driver from another customer terminal (or the service providing server) .

The substitute driver's terminal 300 is a terminal of a substitute driver who wants to provide a substitute driving service to a customer using the service providing server 100. [ The surrogate driver terminal 300 may be a smart device installed with an application program for a surrogate driver. The substitute driver may execute the substitute driver use application program installed in the substitute driver terminal 300 to receive the substitute driving request signal and contact the customer to provide the substitute driving service.

The surrogate driver terminal 300 can perform the evaluation of the customer after the surrogate operation service is terminated and can receive the evaluation from the other surrogate driver terminal (or the service providing server) if necessary. This allows the surrogate driver to refuse the surrogate driving service requested by the specific customer required.

2 is a block diagram illustrating a configuration of a service providing server according to an embodiment of the present invention. Hereinafter, a configuration of a service providing server according to an embodiment of the present invention will be described in detail with reference to FIG.

Referring to FIG. 2, the service providing server includes a communication unit, a substitute driver database, a customer database, a sorting unit, and an evaluation management unit. Of course, other configurations than the above-described configuration may be included in the service providing server proposed in the present invention.

The communication unit 110 permits connection between the customer terminal 200 and the surrogate driver terminal 300 through a network including the Internet, an intranet, a wired / wireless communication network, a mobile communication network, etc., and can transmit or receive various information and data have. The communication unit 110 can transmit information by encrypting to protect personal information of a customer or a surrogate driver, and can communicate with a plurality of customer terminals 200 and a plurality of article terminals 300.

The surrogate driver database 120 may store the surrogate driver information received from the surrogate driver terminal 300. [ In other words, in the surrogate driver database 120, information on the surrogate driver registered as a member can be stored, and the insured surrogate driver can be registered as a member. At this time, the surrogate driver information may include name, sex, age, photograph, contact information, driving history, insurance participation, insurance number, etc. In addition, . In addition, the surrogate driver evaluation received from the customer terminal 200 can be stored and confirmed by the surrogate driver or the customer.

The customer database 130 may store the customer information inputted from the customer terminal 200, and may store the substitute driving service conditions inputted by the customer. By storing the service condition, the customer's preference can be grasped, and the customer can easily and conveniently make the request for the substitute service using the pre-stored service condition. In addition, the customer may store details of the service provided by the surrogate operation service in the customer database 130 so that the customer can confirm the service details.

The selector 140 may select a surrogate driver from the surrogate driver database 120 in accordance with the service condition input from the customer terminal 200. [ The selection unit 140 can select a substitute driver who meets the conditions input from the customer terminal 200 and assigns a weight to each condition such as the distance from the customer, It is possible.

The screening department selects surrogate drivers based on the evaluation of the customers who requested the surrogate operation service. In other words, a substitute driver who has a relatively good rating is introduced to a customer who has a relatively good rating, and a substitute driver who is relatively bad of a rating is introduced to a badly rated customer. For this purpose, the service providing server classifies the customer and the substitute driver according to the evaluation analysis, and connects the customer and the substitute driver according to the classified grade. By doing so, we strive not only to serve as a substitute driver, but also to earn a good reputation from our customers. In other words, the customer should receive a relatively good evaluation, but the surrogate driver can be provided by a relatively good surrogate driver.

The evaluation management unit 150 can manage the surrogate driver evaluation received from the customer terminal 200. The evaluation management unit 150 periodically analyzes the surrogate driver evaluation, classifies the surrogate driver into classes, and may provide benefits to the surrogate driver who has excellent evaluation. In addition, the surrogate driver evaluation, which may be entered by number or text, may be converted into numerical values to prompt the customer to confirm the surrogate driver evaluation.

The web server 160 can provide a web site so that the customer can more easily use the surrogate driving service providing method in which the surrogate driver can directly select the surrogate driver according to the embodiment of the present invention.

3 is a block diagram illustrating a configuration of a customer terminal according to an exemplary embodiment of the present invention. Hereinafter, the configuration of a customer terminal according to an embodiment of the present invention will be described in detail with reference to FIG.

3, the customer terminal includes a storage unit, a communication unit, a display unit, an input unit, and a control unit. Of course, other configurations than the above-described configuration may be included in the customer terminal proposed by the present invention.

The storage unit 210 stores information necessary for driving the customer terminal. In association with the present invention, the storage unit 210 stores the downloaded surrogate driver application, and stores information on the surrogate driver. That is, in association with the present invention, the storage unit 210 stores the information on the surrogate driver selected by the customer among the surrogate drivers provided from the service providing server in a separate space. As described above, the customer stores information on his / her preferred surrogate driver in a separate space by his own experience or by using the evaluation of the surrogate driver provided from another client terminal.

The communication unit 220 performs communication with an external service providing server. The communication unit 220 downloads the surrogate driver application from the service providing server 100 and provides the information received from the customer terminal 200 to the service providing server 100. The communication unit 220 receives the information on the surrogate driver from the service providing server 100 and receives the evaluation information on the surrogate driver evaluated by the other customer, if necessary. Also, the communication unit 220 provides the service providing server 100 with an evaluation of the surrogate driver inputted by the customer after the surrogate operation service is terminated.

The display unit 230 displays information necessary for installing the downloaded surrogate driver application, and displays the surrogate driver information provided from the service providing server when the surrogate operation service is required. As described above, according to the present invention, not only the information of the surrogate driver is provided from the service providing server but also the customer can request the surrogate driver service by selecting a specific surrogate driver.

The input unit 240 receives the customer's personal information from the customer and provides the service providing server with the received personal information. Also, the input unit 240 receives information for requesting a substitute driver service from a customer. That is, the customer can simply request a substitute driving service or request a substitute driving service by selecting a specific substitute driving driver. In addition, various information can be provided. That is, after the surrogate operation service is terminated, the customer can be provided with an evaluation of the surrogate driver.

The control unit 250 controls the driving of the customer terminal. That is, the control unit 250 controls the client terminal to install the application provided through the communication unit 230, and requests the external service providing server to receive the surrogate operation service input through the input unit 240. In addition, the control unit 250 controls the display unit to display information necessary for the substitute operation service.

4 is a block diagram illustrating the configuration of a surrogate driver terminal according to an embodiment of the present invention. Hereinafter, a configuration of a surrogate driver terminal according to an embodiment of the present invention will be described in detail with reference to FIG.

Referring to FIG. 4, the surrogate driver terminal includes a storage unit, a communication unit, a display unit, an input unit, and a control unit. Of course, other configurations than the above-described configuration may be included in the customer terminal proposed by the present invention.

The storage unit 310 stores information necessary for driving the substitute driver's terminal. In association with the present invention, the storage unit 310 stores the downloaded surrogate driver application and stores information about the customer. That is, in relation to the present invention, the storage unit 310 stores information on a specific customer among the customers provided from the service providing server in a separate space. As described above, the surrogate driver stores information on his / her preferred customer in a separate space by his / her experience or by using the evaluation of the customer provided from another surrogate driver terminal.

The communication unit 320 performs communication with an external service providing server. The communication unit 320 downloads the surrogate driver application from the service providing server and provides the information received from the surrogate driver terminal to the service providing server. The communication unit 320 receives the information about the customer from the service providing server and receives the evaluation information about the customer evaluated by another substitute driver if necessary. Also, after the surrogate operation service is terminated, the communication unit 320 provides the service providing server with an evaluation of the customer inputted by the surrogate driver.

The display unit 330 displays information necessary for installing the downloaded surrogate driver application, and displays the customer information provided from the service providing server when the surrogate operation service is required.

The input unit 340 receives the personal information of the surrogate driver from the surrogate driver, and provides the service providing server with the received personal information. Also, the input unit receives the acceptance of the proxy operation service requested by the customer, and provides the acceptance of the input received to the service providing server.

The control unit 350 controls the driving of the surrogate driver terminal. That is, the control unit 350 controls to install the application provided through the communication unit 320 in the surrogate driver terminal. In addition, the control unit 350 controls the display unit to display information necessary for the substitute operation service.

FIG. 5 is a flowchart illustrating an operation for performing a surrogate operation service according to an embodiment of the present invention. Hereinafter, the operation of performing the proxy driving service according to an embodiment of the present invention will be described in detail with reference to FIG.

In step S500, the customer terminal downloads the surrogate driver application. The substitute driver application is divided into a customer application and a substitute driver application. The customer downloads and installs the customer application. The substitute driver downloads and installs the application using the substitute driver.

In step S505, the customer terminal subscribes to the surrogate operation service using the installed surrogate driver application. In this case, the customer terminal inputs the personal information of the customer, in particular, information about the destination (address). Of course, the information about the destination can be set to at least two. In connection with the present invention, the destination uses all the information of the address so that the assistant driver can drive to the destination without much input into the city or county unit. Of course, you can only enter apartment units without inputting apartment information. In other words, the surrogate driver does not need to guide the customer to the apartment, only to the apartment.

In step S510, the customer terminal receives and stores information required for surrogate operation from the service providing server. That is, information on the surrogate driver having a relatively good evaluation can be provided and stored.

In step S515, the customer terminal drives the surrogate driver application when the surrogate operation service is requested. The customer terminal selects the 'home' item displayed in the activated agent driver application.

The customer terminal selects the "home" item, the surrogate operation fee from the current location to the destination is displayed, and the route information can also be displayed if necessary.

In step S520, the customer terminal requests the service providing server for the surrogate operation service. The customer terminal can simply request a substitute operation service or request a substitute operation service by selecting a specific substitute driver.

In this case, the customer terminal may store information on his / her preferred surrogate driver in a separate space, and may request the surrogate operation service to the service providing server by selecting one of the stored surrogate drivers.

When the service providing server requests the surrogate operation service from the customer terminal, the service providing server selects the surrogate driver having relatively good evaluation among the pre-stored surrogate driver and provides the surrogate driver to the customer terminal. In this case, the service providing server can set the surrogate driver including the photograph (image) higher in priority than the other surrogate driver. That is, the service providing server provides information on the surrogate driver to the customer terminal by summing up the amount of personal information (input) of the surrogate driver, the evaluation of the surrogate driver, and the current position of the surrogate driver.

The customer terminal selects one of the surrogate drivers provided from the service providing server and provides information on the selected surrogate driver to the service providing server.

In step S525, the service providing server provides the surrogate driving service requested by the customer terminal to the surrogate driver terminal. That is, the service providing server requests the surrogate driving service to the terminal of the surrogate driver requested by the customer terminal.

In step S530, the surrogate driver terminal determines whether or not to accept the requested surrogate operation service and provides the surrogate operation service to the service providing server. The service providing server provides the surrogate operation service acceptance received from the surrogate driver terminal to the client terminal. That is, when the surrogate driver terminal permits the surrogate operation service, the customer receives the surrogate operation service using the surrogate driver. Instead, if the surrogate driver terminal does not allow surrogate service, the customer selects another surrogate driver and requests a surrogate service. As described above, the present invention can select not only a customer but also a substitute driver. In other words, if the customer's final destination is in an uncomfortable area, that is, if it is difficult to move from one destination to another, the surrogate driver may refuse the surrogate service requested by the customer.

Of course, the customer can decide the surrogate operation service after talking directly with the surrogate driver without going through the service provision server.

If the surrogate driving service is started by the surrogate driver in step S535, the service providing server provides the information of the surrogate driver, the departure time, and the estimated arrival time to the third party portable terminal previously stored by the customer.

In step S540, the surrogate driver operates the operation completion button when the surrogate operation service is terminated. The fee for using the substitute driving service can be paid directly by the customer or withdrawn from the customer's account. The surrogate driver will be paid the remaining amount except for a certain fee.

If the surrogate driving service by the surrogate driver is terminated in step S545, the customer inputs the evaluation for the surrogate driver, and the input evaluation is provided to the service providing server. Of course, the surrogate driver also evaluates the customer, and the details of the evaluation are provided to the service providing server. Such assessment will be provided to other customers or surrogate drivers in the future.

If the customer is provided with a satisfactory substitute driving service, he / she can additionally store the substitute driving person in his / her favorite space. Of course, if necessary, information on the surrogate driver stored in a separate space may be provided to the service providing server and provided to other customers.

In the present invention, the customer evaluates the surrogate driver, the surrogate driver is the customer, and the customer stores the information on the surrogate driver having a relatively high satisfaction in a separate space. By doing so, the customer can select a relatively good surrogate driver, and the surrogate driver can also select a relatively good customer.

In addition, the service providing server can provide a separate insurance service to the surrogate driver who is relatively excellent in evaluation. In other words, the service providing server provides insurance service for the surrogate driver who is relatively good in evaluation, and can induce him to join the insurance service at the own expense for the relatively low valued driver.

While the present invention has been particularly shown and described with reference to exemplary embodiments thereof, it will be understood by those of ordinary skill in the art that various changes in form and details may be made therein without departing from the scope of the present invention .

100: service providing server 110:
120: Surrogate driver database 130: Customer database
140: selection unit 150: evaluation management unit
200: customer terminal 210:
220: communication unit 230: display unit
240: input unit 250:
300: Surrogate driver terminal 310:
320: communication unit 330:
340: input unit 350:

Claims (6)

Selecting a surrogate driver from a list of surrogate drivers stored in a bookmark, which is a storage space, using a customer terminal;
Providing information on the selected surrogate driver to the service providing server in the customer terminal;
Inquiring of the surrogate driver terminal, which is a terminal corresponding to the surrogate driver provided by the service providing server, whether or not the surrogate operation service is possible;
And notifying the surrogate driver terminal that the surrogate operation service is possible, the service providing server notifying the client terminal that the surrogate operation service is possible;
Wherein the customer terminal receives an evaluation of the surrogate driver after the surrogate operation service is terminated, the surrogate driver terminal receives an evaluation of the customer, And
Wherein at least one of the customer terminal and the surrogate driver terminal provides the evaluation to the service providing server.
The method as claimed in claim 1, wherein the step of providing information on the selected surrogate driver to the service providing server comprises:
And providing information on a destination to be reached using the surrogate operation service.
3. The terminal of claim 2,
And providing the service providing server with an image including a photograph of the service providing server.
The service providing server according to claim 3,
Wherein the recommendation is made from a surrogate driver who has a relatively good evaluation and a surrogate driver who provides an image including the image if the surrogate driver who provides the surrogate driving service is recommended from the customer terminal, Service delivery method.
The service providing server according to claim 4,
And providing at least one of information on a surrogate driver, a departure time and an arrival time to a terminal of a third party previously set by the customer terminal using the surrogate operation service.
6. The method according to claim 5,
Wherein when the surrogate operation service is subscribed to the service providing server, the address is provided to the same or less than the subscriber unit in the settlement area to be reached using the surrogate operation service.

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