KR101430716B1 - Appatatus for supplying a chauffeur service - Google Patents

Abstract

The present invention relates to a device for providing a chauffeur service and, more specifically, to a device for providing a chauffeur service capable of connecting a user to a call center which is in charge of the position of the user based on the position of the user of the chauffeur service. According to a desirable embodiment of the present invention, the device for providing a chauffeur service includes a position data acquisition unit which acquires the position data of a user; and a call unit which searches for a call center which is in charge of the position of the user based on the acquired position data of the user and makes a call to the found call center.

Description

{APPATATUS FOR SUPPLYING A CHAUFFEUR SERVICE}

The present invention relates to a surrogate operation service providing apparatus, and more particularly, to a surrogate operation service providing apparatus capable of connecting a user to a call center automatically managing a location of a user based on a location of a surrogate operation service user.

The existing surrogate driving is a method of calling a phone number by remembering the telephone number used by the user. When moving to another area, the telephone number of the surrogate driver in the area must be confirmed and the telephone should be called.

Recently, there are surrogate operators that cover the whole country, but there is no connection except for the metropolitan municipalities, and the telephone is frequently connected to the place where the main is located regardless of the location of the driver of the surrogate driver.

That is, the existing surrogate operation service has a problem that it is inconvenient to use because it can not connect to the appropriate call center according to the location of the user. In this regard, Korean Patent Laid-Open Publication No. 2006-0058171 discloses a method of providing a substitute driving service in which driver information on a substitute driver, agreement information on a substitute driving service, and insurance information on a substitute driving can be confirmed. Korean Patent Publication No. 2006-0058171 also discloses a method of providing a substitute driving service based on user location information. However, Korean Patent Laid-Open No. 2006-0058171 has an inconvenience in that it is necessary to individually memorize the telephone number of the surrogate service provider when using the surrogate operation. Korean Patent Publication No. 2006-0058171 discloses a structure in which a driver based on location information is selected on a server, so that there is a problem that a service is paralyzed when there is an abnormality in a surrogate operation service server.

SUMMARY OF THE INVENTION Accordingly, it is an object of the present invention to provide an apparatus and method for providing a surrogate operation service by connecting a user to a call center automatically managing a user's location according to a user's location, do.

Other objects of the present invention will become readily apparent from the following description of the embodiments.

According to another aspect of the present invention, there is provided an apparatus for providing a substitute driving service, the apparatus including a location information acquisition unit for acquiring location information of a user, And a calling unit for providing a call to the searched call center.

Here, the location information obtaining unit may obtain location information of the user from at least one of a GPS server and a base station interlocked with the mobile of the user.

The system may further include a performance management unit for providing the user with the point related information accumulated each time the user uses the surrogate operation.

The cash dispenser may further include a withdrawal unit for guiding the use of the withdrawal request service of the amount corresponding to the accumulated points and transmitting the withdrawal request including the account number and the withdrawal amount inputted by the user to the service apparatus.

The recommendation information management unit may further include a recommendation information management unit that manages recommendation subscriber information recommended by the user and subscribed to the surrogate operation service.

And a membership subscriber unit for guiding the input of a fixed telephone number of a business operated by the user upon subscribing to the surrogate operation service and transmitting the fixed telephone number of the business entity inputted by the user to the service apparatus, The service device can provide the user with a point even when using the surrogate operation service using the wire telephone.

INDUSTRIAL APPLICABILITY As described above, according to the present invention, a user is automatically connected to a call center that manages a location of a user according to a location of a user.

FIG. 1 shows a system for providing a surrogate operation service according to a preferred embodiment of the present invention.
Figure 2 shows a functional block diagram of the user terminal of Figure 1;
FIG. 3 shows the regional call center telephone numbers used by the call portion of FIG. 2;
4 shows a functional block diagram of the service device of Fig.
FIG. 5 shows an agent-service-related icon of the present invention displayed on the desktop of the user terminal.
6 shows an initial screen of the surrogate operation service application of the present invention displayed on the user terminal.
FIG. 7 illustrates a screen in which a user terminal automatically proceeds a call to a call center that controls a user location based on a surrogate operation user location in the surrogate operation service of the present invention.
FIG. 8 shows a screen where the user's performance is managed in the user terminal in the surrogate operation service of the present invention.
FIG. 9 shows a screen where a withdrawal request is processed in the user terminal of the present invention.
FIG. 10 shows a screen in which recommender information is managed in the user terminal of the present invention.
11 shows a screen where personal information is managed in the user terminal of the present invention.

While the invention is susceptible to various modifications and alternative forms, specific embodiments thereof are shown by way of example in the drawings and will herein be described in detail. It should be understood, however, that the invention is not intended to be limited to the particular embodiments, but includes all modifications, equivalents, and alternatives falling within the spirit and scope of the invention.

Like reference numerals are used for like elements in describing each drawing. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, the present invention will be described in detail with reference to the accompanying drawings.

The terms first, second, etc. may be used to describe various components, but the components should not be limited by the terms. The terms are used only for the purpose of distinguishing one component from another.

For example, without departing from the scope of the present invention, the first component may be referred to as a second component, and similarly, the second component may also be referred to as a first component.

And / or < / RTI > includes any combination of a plurality of related listed items or any of a plurality of related listed items.

It is to be understood that when an element is referred to as being "connected" or "connected" to another element, it may be directly connected or connected to the other element, .

On the other hand, when an element is referred to as being "directly connected" or "directly connected" to another element, it should be understood that there are no other elements in between.

The terminology used in this application is used only to describe a specific embodiment and is not intended to limit the invention.

The singular expressions include plural expressions unless the context clearly dictates otherwise. In the present application, the terms "comprises" or "having" and the like are used to specify that there is a feature, a number, a step, an operation, an element, a component or a combination thereof described in the specification, But do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components, or combinations thereof.

Unless defined otherwise, all terms used herein, including technical or scientific terms, have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs.

Terms such as those defined in commonly used dictionaries are to be interpreted as having a meaning consistent with the contextual meaning of the related art and are to be interpreted as either ideal or overly formal in the sense of the present application Do not.

Hereinafter, a system for providing a surrogate operation service according to a preferred embodiment of the present invention will be described with reference to FIGS. 1 to 11. FIG.

First, the flow of providing the surrogate operation service in the surrogate operation service provision system of the present invention will be described with reference to FIG. 1, FIG. 5 to FIG. FIG. 1 shows a system for providing a surrogate operation service according to a preferred embodiment of the present invention. FIG. 5 shows an agent-service-related icon of the present invention displayed on the desktop of the user terminal. 6 shows an initial screen of the surrogate operation service application of the present invention displayed on the user terminal. FIG. 7 illustrates a screen in which a user terminal automatically proceeds a call to a call center that controls a user location based on a surrogate operation user location in the surrogate operation service of the present invention. DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, in order to clarify the gist of the present invention, a description of what has been conventionally known will be omitted or simplified.

Referring to FIG. 1, the user can execute a surrogate operation service application using the surrogate operation service related icon on the screen of the user terminal 100 of FIG. 5 (1). The initial screen at the time of execution of the application may be as shown in Fig. Here, the user terminal 100 may be a mobile, such as a smart phone. It can belong to the mobile of the present invention as long as it has an environment in which a telephone function is incorporated and an application of the present invention can be installed and executed. Specific details will be described later. The user terminal 100 can acquire the location information of the user terminal 100 from the GPS server 200 or the base station (not shown). The user terminal 100 can search the call center 300 related to the area where the user terminal 100 is located based on the location information of the user terminal 100 (4). Then, the user terminal 100 can call the searched call center 300 in response to the user operating the call button (step 5). If the use of the surrogate operation service is confirmed through the call with the call center 300, the call center 300 can record the surrogate operation service use record (6). As is well known, when the call center 300 makes a request for a surrogate article call to the surrogate operation server 400, the surrogate operation server 400 transmits the surrogate operation request character to the surrogate article terminal 500, You can call the driver (⑦, ⑧). At this time, the surrogate operator who has received the character calls the user terminal 100, so that the surrogate operation service can be performed (9). Alternatively, the administrator terminal 600 may update the user point on the service device 700 based on the service use history record recorded in the call sensor 300 (10).

Hereinafter, the user terminal of FIG. 1 will be described in detail with reference to FIG. 2 and FIGS. 5 to 11. FIG. Figure 2 shows a functional block diagram of the user terminal of Figure 1; FIG. 8 shows a screen where the user's performance is managed in the user terminal in the surrogate operation service of the present invention. FIG. 9 shows a screen where a withdrawal request is processed in the user terminal of the present invention. FIG. 10 shows a screen in which recommender information is managed in the user terminal of the present invention. 11 shows a screen where personal information is managed in the user terminal of the present invention.

2, the user terminal 100 includes an interface unit 110, a membership subscriber unit 120, a location information acquisition unit 130, a call unit 140, a performance management unit 150, a payout unit 160, A recommendation information management unit 170, and a personal information management unit 180. [

The interface unit 110 provides the user with an interface necessary for using the proxy operation service of the present invention and receives the operation of the user. The interface unit 110 can provide a surveillance-related service (a call based on location information, personal information management, point management, management of upper and lower recommenders, etc.) by providing a screen as shown in FIGS. 5 to 11 .

The membership subscription unit 120 is executed when the first application is executed and receives predetermined personal information (a name, a phone number of a superior recommender, a sponsoring organization, a business name, a business number, etc.) from a user, To the service apparatus 700. However, personal information may be added or changed through the Personal Information Management Department (180) even after membership, and the contents of the agreement can be confirmed. Details of the registration of the top recommender, sponsorship organization, business name and business number will be described later.

The location information obtaining unit 130 may obtain location information of the user terminal 100 through the GPS server 200. [ The location information may be obtained from the GPS server 200 when the surrogate operation application is executed, or when a call is requested. Alternatively, the location information of the user terminal 100 may be obtained from the base station (LBS) connected to the user terminal 100.

The calling unit 140 automatically searches the call center 300 that controls the location of the user based on the location information of the user obtained by the location information obtaining unit 130 and searches the call center 300 ) To provide a call. At this time, the call center 300 can be selected on the basis of the retrieved user location information by referring to the call center number matched with the database jurisdiction in advance. The call center number matched with the jurisdiction may be stored in the terminal when the application is installed in the user terminal. A call center number that is associated with the searched user location or that is closest to the user location may be selected. 6 and 7, when the 'surrogate operation use' is performed on the interface unit 110 in the state where the surrogate operation service apparatus 700 application is executed, the location information obtaining unit 130 (0505-369-3213) of the current call center (300) of the current user location (Daejeon metropolitan city Junggu-gu Fault) acquired by the user. 3 is a part of the call center 300 number in each area previously databaseed. The call center number matched with the jurisdiction is updated by the manager on the service device 700 and the call center number matched with the updated jurisdiction is provided to the real time user terminal 100 at the time of application execution or push method, Can replace the existing information with the call center number matched to the provided jurisdiction.

The performance management unit 150 may provide point related information to a user when a user or a subordinate recommender has received a service using the substitute driving service apparatus 700. [ The point of use information is provided to the user terminal 100 by the service device 700 when the administrator updates the point of use according to the predetermined rate of the service use amount to the member information management unit 720 of the service device 700. [ Referring to FIG. 8, a history of my performance and a recommender (accurately, a sub-recommender) can be displayed on the user terminal 100 as a date, a telephone number, a reserve (point of use), and a remarks column. If there is a sub-nominee, it can be divided into a recommender of one village and a referral of two villages. As an embodiment, when a 2-Village recommender pays a service fee of 20,000 won by using the substitute driving service device 700, a 2,000-point usage point is awarded to the 2-member recommendation person, and a 1-point recommendation person , A point of use of 500 won, and a point of recommendation of 2 villages and a referral person of 1 village. Further, in the case where the fixed telephone number of a business operated by the user is additionally set in the service device 700 in addition to the wireless terminal owned by the user at the time of membership or subscription, . In other words, the shop owner can accumulate points for the use of the substitute driving service using his or her own wireless terminal and wired terminal. Therefore, the business owner can obtain the income by calling the substitute operation using the wired terminal in the establishment instead of the customer.

The withdrawal unit 160 guides the use of the withdrawal request service of the amount corresponding to the point accumulated by the user by the performance management unit 150 and transmits the withdrawal request including the account number and the withdrawal amount inputted by the user to the service apparatus 700). 9, when a user inputs information including a withdrawal bank, an account number, a withdrawal person, an amount, and the like and requests withdrawal, the withdrawal unit 160 sends a withdrawal request message to the service apparatus ( 700). In addition, the withdrawal unit 160 not only transmits the cash withdrawal application to the user bank account to the service apparatus but also provides other means of value corresponding to the reserve money to the user (ex: proxy driving service use right) to the service apparatus The form of transmission is also possible.

The recommendation information management unit 170 manages recommended subscriber information recommended by the user and subscribed to the surrogate operation service. Specifically, referring to FIG. 10, if the first user describes the second user as his / her upper recommender, the second user becomes the upper recommender for the first user. Then, the first user becomes a sub recommender for the second user. The sub-recommender related information is stored in a structure matching the sub-recommender based on the upper recommender, and the sub-recommender can be managed in the form of one-village recommender and two-village recommender. Recommender related information may be continuously updated on the service device 700 and may be provided to the user terminal 100 at the request of the recommendation information management unit 170. [ Sub-nominees can be categorized as 1-person referrer and 2-person referrer. When the first user describes the second user as the upper recommender and the second user describes the third user as the upper recommender, the second user becomes the one-village recommender based on the third user, It can be a recommender. It is also possible to have sub-nominees in excess of 2 villages, but it is desirable to have a simple two-stage structure excluding the multilevel structure. It is also possible that the upper recommender can be selected by the member registering unit 120 when the application is executed for the first time, and may be selected by the personal information manager 180 later. In one embodiment, in order to receive the reserve fund for the use of the two-village recommender in the performance management unit 150, a restriction may be imposed that the user (or an upper recommender in other words) should be a manager grade. Specifically, the manager class is set to the number of persons to be recommended by the recommender, for example, at the time of registration of 30 or more members, the service device 700 registers the user as a manager, updates the member information DB 740, The manager icon 111 may be automatically changed to gold. In addition, as shown in FIG. 10, by including the recommender information in the user interface unit 110, it is possible to confirm information excluding the four digits of the recommender phone numbers. When the manager is a manager, So that the user can easily manage the recommender. Assuming that the terminal holder providing the screen of FIG. 10 is a high-level recommender, in the recommender information of FIG. 10, 1 village means one recommender of the lower recommender of the higher recommender, and 2 villages means 2 Can refer to the village recommender.

11, the personal information manager 180 may modify or set the contents of the personal information, the recommender, the sponsor organization, and the business registration described in the member registering unit 120, and then transmit the contents described in the service apparatus 700 Quot;). ≪ / RTI > A sponsoring organization may be a group that can be assigned a certain percentage of points that occur at the time of using the proxy driving service. If a service user uses a service after designating a sponsoring organization, predetermined points may be accumulated in the sponsoring organization designated by the service user at the time of using the service. Sponsoring organizations can be basically registered organizations for social welfare, or they can be organizations that satisfy the eligibility requirements at a later stage. Examples of the former may be the fruit of love, UNICEF, World Vision, green umbrella, and the latter example of recommending more than 100 members.

When a user who operates a business registers a wired telephone number of a business through a wireless terminal through a personal information manager 180 at the time of joining or joining a member, when the wired service provider 700 is used as a wired line, And can be accumulated to the user who registered the business.

Hereinafter, the service apparatus 700 will be described in detail.

The service apparatus 700 may include a member registration processing unit 710, a member information management unit 720, a withdrawal request processing unit 730 and a member information DB 740 as shown in FIG.

The membership subscription processing unit 710 may process the membership subscription request in response to receiving the membership subscription request from the user terminal 100. [ Herein, upon request for membership, the membership registration processing unit 710 receives, from the user terminal 100, a member name, a member telephone number, upper recommender information (for example, a terminal identification number or a telephone number ), Sponsorship organization name, and the like. The upper recommender information may be received from the user terminal 100 at the time of membership or after the user joins the user. When receiving the top recommender information at the time of membership registration, the member registration processor 710 determines whether the corresponding upper recommender is a registered user by using the existing member information. If the user is a registered user, the recommender is registered as a top recommender of the user can do. At this time, the subscriber can be registered as a sub recommender of the upper recommender. As described above, when the user is registered as a high-level recommender, the predetermined portion of the service use points of the user who subscribed to the proxy driving service of the present invention (in other words, the low-level recommender) Points can be accumulated. Unlike the above, the upper recommender information received from the user terminal 100 when the user wants to be updated may be updated on the member information DB 740 by the member information manager 720. When the membership process according to the membership request is completed, the membership process processor 710 can update the membership information registered in the membership information DB 740. At this time, the member information can be managed by the member information management unit 720 on the member information DB 740 together with the usage point information matched with the member information.

The member information management unit 720 can manage the member information, for example, the sub-recommender information, the sponsor group name, the point information, and the like, at the request of the user terminal 100. [ The member information management unit 720 can update the point information in the member information according to a request from the administrator terminal 600. [ Here, the point information may be point information for a wireless terminal that is a member. However, as described above, a person who operates a business can designate a fixed telephone number installed in the business while joining a member using a wireless terminal of a business owner. The designation of the fixed telephone number can be performed at the time of joining the membership or after registering the personal information. If a wired telephone number matching the wireless terminal is designated, points can also be accumulated for the proxy operation service using the wired terminal. That is, the point information managed by the member information management unit 720 is basically a point about using a service using a wireless terminal, and when a business owner designates a wire telephone number in a business matching with a wireless terminal, And may be point information on service utilization using my landline telephone.

The withdrawal request processing unit 730 may record the withdrawal request in the case where there is a withdrawal request as described above from the user terminal 100, thereby enabling the supervisory terminal 600 to confirm the withdrawal request history. Herein, the withdrawal request may include identification information, withdrawal amount, and account number, which are withdrawal requests. When the manager terminal 600 confirms the withdrawal request, the manager 600 can transfer the withdrawal amount requested to the account number included in the withdrawal request by the account transfer method.

It will be apparent to those skilled in the relevant art that various modifications, additions and substitutions are possible, without departing from the spirit and scope of the invention as defined by the appended claims. The appended claims are to be considered as falling within the scope of the following claims.

100: user terminal 110:
111: Manager icon 120:
130: Position information acquisition unit 140:
150: Performance management unit 160:
170: recommended information management unit 180: personal information management unit
200: GPS server 300: Call center
400: Surrogate operation server 500: Surrogate terminal
600: Administrator terminal 700: Service device
710: Member registration processing unit 720: Member information management unit
730: withdrawal request processing unit 740: Member information DB

Claims (6)

An apparatus for providing a surrogate operation service to a user wireless terminal based on user location information,
A member subscription unit for subscribing to the service apparatus by transmitting a top recommendation phone number, a sponsoring organization, and a wire telephone number of a business operated by the user, inputted by the user, to the service apparatus;
A performance management unit for providing the user with the point related information accumulated every time the user uses the surrogate operation;
A recommended information management unit for managing subscriber information recommended by the user and subscribed to the surrogate operation service;
An interface unit for providing an interface necessary for using the surrogate operation service to the user;
A location information obtaining unit that obtains location information of the user from at least one of a GPS server and a base station interlocked with the user terminal, when the user performs the surrogate operation displayed through the interface unit;
A call unit for searching a call center number for managing a user location acquired by the location information acquisition unit by referring to a call center number matched with a jurisdiction previously stored in the user wireless terminal and automatically providing a call to the searched call center number, Wherein the call center number matched with the pre-stored jurisdiction is stored when the proxy service providing apparatus is installed in the user terminal; and
And a personal information management unit for managing the personal information, the top recommender, the sponsoring organization, and the wire telephone number of the business operated by the user,
Wherein the point related information includes point information acquired through recommendation of the first and second towns that are members of the surrogate operation service by the recommendation of the user,
The sub-recommender of the first-village recommender is recognized as the recommender of the second-village of the user only if the first recommender of the user is a predetermined number or more,
The point of use of the surrogate operation service using the landline telephone of the establishment operated by the user is accumulated on the point related information in the same manner as when the user uses the user wireless terminal, Wherein a part of the points acquired by the user is provided to the sponsoring organization.

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