KR20110129740A - Odering system using electronic menu and the method thereof - Google Patents

Abstract

PURPOSE: An ordering system using an electronic menu is provided to directly transmit ordering situation to the terminal of an employee. CONSTITUTION: Individual terminals(21,22) receives order/cancellation information of a client wireless or generates order/cancel/progressing state confirmation/order history confirmation information. An E-menu system(10) is connected to a center server(1). The E-menu system receives generated information of an individual terminal which is arranged to one table. The E-menu system displays the generated information to a different terminal.

Description

Ordering system using electronic menu and the method

The present invention relates to an ordering system and a method using an electronic menu, and more particularly, it is possible to promptly and accurately deliver many order-related services by delivering the order status to the terminal of the employee assigned by setting. The present invention relates to an ordering system using an electronic menu and a method thereof.

As an ordering system mainly used in general restaurants such as restaurants and restaurants, an ordering system or an ordering terminal using a call bell is used.

In the conventional ordering system using the call bell, when the customer presses the call bell to order a specific menu and various additional service requests, the clerk approaches the customer and checks the specific order menu and various additional service requests directly while talking with the customer. When the corresponding order menu or various additional services are input to the separately prepared order terminal, the order information is displayed on the kitchen monitor to provide a schedule service.

In the conventional ordering system using the call bell as described above, since the clerk can check the customer's order details while talking directly with the customer, additional request for various services provided separately from the main menu, such as various additional service requests of the customer, is requested. There was an advantage that can be accommodated conveniently.

On the other hand, in the conventional ordering system using the call bell as described above, the clerk approaches the customer every time the customer presses the call bell, checks the order history while talking directly to the customer, and returns to the counter to report the order history to the restaurant manager. In addition, there is a drawback of increasing the congestion of restaurants, such as the conversation between the customer and the clerk and the movement of the clerk, which are performed at the time of ordering and receipt of the order. As a result, if the number of clerks had to be increased, there was a problem that caused excessive spending of labor costs.

In order to solve this problem, a product which automatically inputs a customer's order has been put into practical use, but there are limitations in providing various services due to difficulty in managing a terminal and only a simple menu can be input.

Meanwhile, point of sales management (POS) is widely used to analyze and utilize information by inputting distribution information such as items, prices, and quantities into computers at the same time as sales in stores.

Based on this information, retailers can identify sales trends from time to time, maintain inventory at an appropriate level, and expand their well-sold menus.

Therefore, the development of this system enables menu management by instant feedback of information from the point of sale, but there is a problem that statistical data management using information of customers or employees of more active stores is not possible at all.

In order to solve the above problems, the present invention has the purpose of being able to easily order a menu remotely and at the same time to deliver the order status to a terminal of a predetermined and assigned employee.

The present invention aims to provide a variety of information to customers in real time by displaying a food image, origin, ingredients, recipes, nutritional ingredients, and calories in a foreign language by supporting a multilingual function.

An object of the present invention is to manage statistical data using an ordering system using an electronic menu connected to a central server for remote control and maintenance via the Internet.

The present invention is an order system using an electronic menu connected to a central server for remote control and maintenance over the Internet, generating order / cancellation / progress status check / order history information, or wirelessly order / cancel information of the customer Received by the real-time display terminal and connected to the central server, this menu system is configured to control to display the information to the other individual terminal receives the information generated by the individual terminal assigned to one table, which is The menu system transmits the order / cancellation information of the customer generated by the individual terminal assigned to the one table to the individual terminal possessed by the employee assigned to the table in advance, or if the employee does not receive a predetermined time response. Providing the customer's order / cancellation information to the individual terminal possessed by the employee Uh.

The individual terminal generates this order / cancellation / progress status confirmation / order history confirmation information according to the menu and the real-time wireless transmission to the menu system, and this user menu and order / cancellation information of the customer through the menu system This menu is divided into two menu employee terminal for receiving the wireless display in real time, if the table-related information is entered into the selection input window displayed on the individual terminal is operated as the menu customer terminal, if the employee-related information is entered the menu It acts as an employee terminal.

The individual terminal supports a multilingual function to display food images, origins, ingredients, recipes, nutrients, and calories in a foreign language.

When there is no order / cancel / progress status / order history confirmation command of the customer for a predetermined time, the individual terminal displays the pre-stored multimedia content or advertisement.

The individual terminal is connected to the terminal charging cradle that can charge a plurality of terminals are charged, and an anti-theft sensor for preventing theft and loss is further added to notify the administrator of theft and loss through this menu system. have.

The present invention provides an ordering system using an electronic menu, comprising: delivering order / cancellation information generated by an individual terminal of a customer assigned to one table to a real-time menu system, and the order / cancellation information of the menu system; And receiving the information and delivering the same to an individual terminal possessed by an employee previously assigned to the table. The menu system is to deliver the order / cancellation information to the individual terminal possessed by another employee when the response is not delivered from the employee for a certain time, the employee receiving the order / cancellation information processing the order / cancellation information It consists of steps to complete.

When the table-related information is entered in the selection input window of the individual terminal, the menu operation terminal is operated, and when the employee-related information is entered, the menu operation terminal is further operated.

The individual terminal further includes the step of displaying a food image, origin, ingredients, recipes, nutrients, and calories in a foreign language by supporting a multilingual function.

If the individual terminal has no order / cancellation / progress check / order history confirmation command of the customer for a predetermined time, the menu system further comprises the step of displaying the multimedia content or advertisement stored in advance.

The individual terminal is configured to further include the step of notifying the administrator of theft and loss through the menu system to the anti-theft sensor for preventing theft and loss.

According to the present invention, a customer can easily order a menu remotely from a table, and at the same time, deliver an order status to a terminal of a predetermined and assigned employee, providing fast, accurate and many high-quality order-related services with a small number of employees. can do.

According to the present invention, by supporting a multi-language function, various content information through digitization of menus (food, alcohol, etc.) in various languages according to the language (for example, English, Japanese, Chinese, etc.) of a foreign language customer ( Menu description, raw materials, country of origin information, etc.) to enable the tourism industry to be advanced and globalize Korean food, and various application programs can be loaded and external information can be accessed to the customer by using a communication terminal that can access external data in real time. Can provide.

According to the present invention, the menu system can display multimedia contents or advertisements which are stored in advance or transmitted in real time, so that the advertisement effect can be viewed.

According to the present invention, statistical data management is possible using an ordering system using an electronic menu connected to a central server for remote control and maintenance via the Internet.

1 is a view showing the overall configuration of an ordering system using an electronic menu according to the present invention.
2 is a view showing the overall configuration of an ordering system using an electronic menu according to an embodiment of the present invention.
3 is a flowchart showing a procedure for an ordering method using an electronic menu according to the present invention.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

Ordering system using the electronic menu according to the present invention is connected to the network and the central server for remote control and maintenance via the Internet, the current popularity through the pre-preparation of ingredients, such as the order of the store or the terminal of the employee Is a remote controlled system in real time to share menus.

In other words, statistical data management is possible using an ordering system using an electronic menu connected to a central server for remote control and maintenance over the Internet.

In addition, the individual terminals (21, 22) added to the ordering system using the electronic menu according to the present invention is a terminal capable of external data connection (for example, Wi-Fi, Bluetooth, RF), easy to manage and a small number of terminals Entering the table-related information-for example, the table number-in the selection input window for maximum customer and employee use, this menu acts as the customer terminal 21, and the employee-related information-for example, the employee's unique ID- If you enter it is preferable to operate as the menu employee terminal 22, it is possible to use the same terminal charging cradle.

That is, the individual terminals 21 and 22 generate the order / cancel / progress status check / order history confirmation information according to the menu and deliver this menu system to the menu system 10 in real time wirelessly; Through this menu system 10 can be divided into two menu employee terminal 22 to receive the customer's order / cancellation information wirelessly and display in real time can be operated.

Here, the individual terminals 21 and 22 may load various application programs, and it is preferable that a touch type external data connection is a communication terminal (for example, an iPod), and a regular terminal has a communication terminal possessed by its own customers. It is also possible to connect to the ordering system using the electronic menu according to the present invention using a predetermined program and to use services such as ordering.

Therefore, the order system using the electronic menu according to the present invention generates the order / cancellation / progress status check / order history information, or receive the customer order / cancellation information wirelessly and display the individual terminals (21, 22) and In order to easily control such individual terminals 21 and 22, this menu system receives the information generated by the individual terminal 21 assigned to one table and controls to display the information on the other individual terminal 22. (E-menu system; 10).

Here, it is preferable that an additional kitchen monitor is installed to receive and display the customer's order / cancellation information.

Specifically, as shown in FIG. 2, the menu system 10 is connected to a wired / wireless router for a network connection through the Internet, and the individual terminals 21 and 22 described above are connected to external data by a wired / wireless router. It exists in the wireless data connection area.

In addition, the wired / wireless router may be additionally connected to a plurality of wireless routers according to the size of the restaurant, and the POS system is connected to the menu system 10.

In addition, the menu system 10 delivers the customer information generated by the individual terminal 21 assigned to the one table to the individual terminal 22 possessed by the employee assigned to the table without duplication in advance, or the employee. If the response is not delivered for a certain period of time, it is controlled to deliver the customer information to an individual terminal possessed by another employee.

In addition, as an embodiment of the present invention, the customer terminal 21 supports a multi-language function and menus in various languages according to the language (for example, English, Japanese, Chinese, etc.) of a customer who uses a foreign language. It provides various contents information (explanation of menu, raw materials, origin information, etc.) through the digitization of etc.), so that the tourism industry can be advanced and globalization of Korean food.

In addition, when there is no order / cancel / progress status check / order history confirmation command for a predetermined time, the customer terminal 21 may display the multimedia content or advertisement that is pre-stored or transmitted in real time. In consultation with the advertiser, it can be stored in the central server or the menu system 10 according to the present invention to be able to advertise for a certain period of time.

Therefore, the customer terminal 21 displays the menus registered in the menu system 10 through wireless communication, or checks the detailed information of the menu (image, history, recipe, calories, etc.), while selecting a menu. A button for ordering or canceling is created, an order confirmation window is formed, a terminal capable of calling a hall employee, playing multimedia for advertisement, and other additional services.

In addition, the employee terminal 22 can additionally receive and display the to-do list from this menu system 10, hold / complete the display of the list, add / cancel the order after the table designation, confirm the order after the table designation, and change / move the table number. , Employee-assigned calls and other service-related indications are possible.

In addition, the individual terminals 21 and 22 may be charged by being connected to a terminal charging cradle capable of charging a plurality of terminals. For example, in the case of an iPod wireless terminal, a charging cradle capable of supporting a corresponding model may be installed at a predetermined position. It is possible to charge a plurality of terminals in the shortest time.

In addition, the individual terminals 21 and 22 may further include an anti-theft sensor (for example, an RF tag) to prevent theft and loss to notify the administrator of theft and loss through the menu system 10, or Allows the centralized system of the contracted security company to be automatically notified.

And once in the kitchen monitor 12, the state is changed to cooking when clicked, and when clicked twice, the touch button that can be changed to the state of cooking completion (serving request) is displayed, which is a real-time to the menu employee terminal 22 Delivered.

Hereinafter, an ordering method using an electronic menu for practicing the present invention will be described in detail with reference to a flowchart.

First, when the customer enters and sits at one table, the individual terminal of the assigned customer is driven to enter according to the order / cancellation menu, and the order / cancellation information generated by the individual terminal is transmitted to this menu system in real time (S101). ).

The menu system receives the order / cancellation information and transmits the order / cancellation information to an individual terminal possessed by an employee previously assigned to the table (S102).

Subsequently, when the response is not delivered from the employee for a predetermined time, the menu system transmits the order / cancellation information to the individual terminal possessed by another employee (S103).

Subsequently, the employee who has received the order / cancellation information completes the order / cancellation information processing, and transmits to the menu system that the final service is completed by pressing the completion button of the individual terminal (S104).

In addition, in the ordering method using the electronic menu, when the table related information is inputted into the selection input window of the individual terminal, the user operates as the menu customer terminal, and when the employee related information is input, the user acts as the menu employee terminal. It may be included, the terminal is preferably a communication terminal capable of loading a variety of application programs and a touch-type external data connection.

In addition, the ordering method using the electronic menu may further include the step of displaying the food image, origin, ingredients, recipes, nutritional ingredients, and calories in the foreign language by supporting the multi-lingual function of the individual terminal. It is preferably stored in advance.

In addition, in the order method using the electronic menu, if there is no order / cancellation / progress status check / order history confirmation command of the customer for a predetermined time, the multimedia system or advertisement is pre-stored or transmitted in real time. It may further comprise the step of displaying.

In addition, the ordering method using the electronic menu may further include the step of notifying the administrator of the theft and loss through the menu system through the anti-theft sensor for preventing theft and loss of the individual terminal.

The present invention has been described above with reference to the accompanying drawings and the above embodiments, but the present invention is not limited only to the embodiments related to an ordering system using the attached drawings and the disclosed electronic menu and a mobile wireless terminal such as an iPod.

It will also be understood by those skilled in the art that modifications can be made in accordance with the spirit of the invention, and such modifications also fall within the scope of the invention.

10: This Menu System 10-1: Wired / Wireless Router
10-2: Wireless Router 11: POS
12: kitchen monitor 21, 22: individual terminal

Claims (10)

In the order system using the electronic menu connected to the central server for remote control and maintenance over the Internet,
An individual terminal for generating order / cancellation / progress status check / order history confirmation information or receiving and receiving customer order / cancellation information wirelessly;
A menu system connected to a central server and configured to receive information generated by an individual terminal assigned to one table and to display the information on another individual terminal;
Consisting of
The menu system transmits the order / cancellation information of the customer generated by the individual terminal assigned to the one table to the individual terminal possessed by the employee previously assigned to the table, or the employee does not receive a predetermined time response. When ordering system using an electronic menu, characterized in that for controlling to deliver the order / cancellation information of the customer to an individual terminal possessed by another employee. The method of claim 1,
The individual terminal,
An ordering / canceling / progress status checking / ordering detail checking information according to a menu and transmitting to the menu system in real time wirelessly;
The menu employee terminal for receiving the customer's order / cancellation information wirelessly through the menu system and display in real time;
When the table-related information is entered into the selection input window displayed on the individual terminal, the menu is operated as the menu customer terminal, and when the employee-related information is entered, the order system using the electronic menu, characterized in that it operates as the menu employee terminal. The method of claim 1,
The individual terminal,
An ordering system using an electronic menu, which supports multilingual functions and displays food images, origins, ingredients, recipes, nutritional ingredients, and calories in a foreign language. The method of claim 1,
The individual terminal,
If there is no order / cancel / progress status / order history confirmation command of the customer for a certain time, the order system using the electronic menu, characterized in that for displaying the multimedia content or advertisement that is stored in advance or transmitted in real time . The method of claim 1,
The individual terminal,
It is connected to the terminal charging cradle which can charge a plurality of terminals and is charged. An anti-theft sensor for preventing theft and loss is further added, so that the administrator can be notified of theft and loss through the menu system. Ordering system using electronic menu. In order system using electronic menu,
Delivering order / cancellation information generated by individual terminals of customers assigned to one table to the real-time menu system;
Receiving the order / cancellation information by the menu system and delivering the order / cancellation information to an individual terminal possessed by an employee previously assigned to the table;
Transmitting, by the menu system, the order / cancellation information to an individual terminal possessed by another employee when a response is not transmitted from the employee for a predetermined time;
Completion of the order / cancellation information processing by the employee received the order / cancellation information;
Ordering method using an electronic menu, characterized in that consisting of. The method of claim 6,
When the table-related information is entered into the selection input window of the individual terminal, the menu is operated as the customer terminal, and when the employee-related information is operated, the menu is operated as the menu employee terminal. How to order using. The method of claim 6,
The individual terminal supports a multi-language function, and further comprising the step of displaying the food image, origin, ingredients, recipes, nutritional ingredients, and calories in a foreign language. The method of claim 6,
If the individual terminal has no order / cancellation / progress status check / order history confirmation command of the customer for a predetermined time, the menu system further comprises the step of displaying the multimedia content or advertisement that is stored in advance or transmitted in real time Ordering method using an electronic menu, characterized in that. The method of claim 6,
And a step of notifying the administrator of the theft and the loss through the menu system as the anti-theft sensor for preventing theft and theft of the individual terminal.

Images