KR20110117392A - Parcel service system comprising a smartphone and method thereof - Google Patents

Abstract

The present invention is a courier system including a main server and a smart phone portable SM, the main server can transmit the order information including the address of the water to the smartphone, the smart phone receives the traffic information And, the smart phone provides a delivery system and method comprising a smart phone, characterized in that it can output the traffic information with the address and the map of the receiving.
The present invention also provides a waybill that can be used in the delivery system and method, characterized in that the adhesive can be attached to the back of the upper waybill, and the signing can be signed on the bottom of the waybill.
As described above, the present invention enables a courier service that is safe to expose personal information and has enhanced security, and greatly reduces cost by innovatively reducing the size of the waybill, and enables accurate SM prediction of arrival time.

Description

A parcel delivery system including a smartphone and a method thereof

The present invention relates to a parcel delivery system including a smart phone, and a parcel delivery method using a smart phone and a waybill that can be used. More specifically, the present invention is a parcel delivery system including a main server and a smart phone portable SM, the main server can transmit the order information including the address of the water to the smartphone, the smart phone is A courier system and method including a smart phone, and a waybill that can be used, wherein the smart phone can receive traffic information, and the smart phone can output the traffic information along with the address and the map of the defect. It is about.

The courier service refers to a series of services in which Haja or Haja sends a request for freight delivery to a company that specializes in courier services. Conventional parcel delivery services have been generally performed offline from request to completion, but a parcel delivery service based on wired and wireless networks has been introduced due to changes in social infrastructure.

1A and 1B illustrate a conventional parcel delivery system.

When the parcel 10 or parcel 50 requests parcel delivery to a parcel delivery company that provides parcel delivery service, the parcel delivery service provider's service master (SM) sends the parcel to parcel 10 where the parcel to be delivered is located. (A) Departure departure to receive the

SM arrives at Haja 10 and receives the cargo and transports it to the base center 20 to collect (b).

Here, according to the conventional courier service, all the order information may be received at the time of the courier request of the defect (10) or the defect (50), and the waybill may be completed before the departure time (a). According to the present invention, SM may complete a waybill by carrying a waybill in which the defect information is blank and starting the collection (a) and having the sender 10 directly fill in the waypoint information of the waybill, and another conventional courier service. According to the receipt of the cargo from the defect (10) and after transporting it to the base center 20 may also complete the waybill in the base center.

The completed waybill is attached to the package containing the cargo or cargo and transported to the terminal 30 by a truck or the like (c). Subsequently, the terminal 30 classifies the cargo through the set criteria such as the address of the defect (50) described in the waybill and transports it to the nearby base center 40 (e), and the SM receives the defect (50). (F) and delivery is completed.

Figure 2 shows a waybill conventionally used.

The waybill is displayed on the waybill, so SM can carry the scanning function (hereinafter referred to as scanner) to check the order information of the cargo at any time.

In addition, the waybill used in the prior art further describes the name, address, contact information, precautions for home delivery, waybill number, unique number of the collection and delivery center, and the like.

This conventional parcel delivery service has the following problems.

First, in order to provide a courier service, information on defects is necessary. The information on defects is listed on the waybill and continuously exposed to the outside throughout the entire process from collection to delivery. Thus, the information on the defects exposed includes personal information such as the name, contact information, address of the defect, and personal information exposure is a problem.

Moreover, a waybill with personal information is usually attached to a box that protects the cargo, but it is common for consumers to discard the box after completion of the courier service, which may be indiscriminately exposed to the outside or the consumer is securely attached to the box. There is a hassle to remove the waybill.

Second, the size of the conventional waybill is quite large. As shown in Fig. 2, the waybill is generally A4 paper size, and after receiving the receipt of the defect, some of them have to be returned to the courier company so that two sheets of paper are used in overlap. In other words, two A4 sheets are used for a single parcel delivery service, which is a significant cost increase for the parcel delivery company.

Third, in the case of the courier service, it is important that the SM arrives at the correct time of delivery, and there are frequent inquiries about the expected arrival time of the consumer, but in the case of the conventional courier service, it is difficult to check the current location and the expected arrival time of the SM. In addition, in order to check the current position, it is cumbersome to carry the GPS receiver in addition to the scanner.

Fourth, since the customer's requirements are generally provided only in the memory of the head of the SM, there is a problem that the service provided is changed or not provided when the SM is changed.

Accordingly, the present invention is intended to solve the above problems.

More specifically, it is possible to provide a smooth delivery service without providing the personal information of the defect which should be described in the waybill in providing the delivery service, and to provide a delivery system and method that is safe from the recent exposure of personal information. In particular, even SM in charge of delivery is to provide a security delivery system and method that is more secure to the consumer by blocking the exposure of personal information other than the address.

In addition, it is to provide a courier system and method that can reduce the size of the waybill to achieve a cost reduction.

In addition, the present invention provides a delivery system and method for providing delivery traffic information to the SM so that delivery can be performed quickly and accurately, and calculating and providing a more accurate scheduled arrival time to the passenger.

In order to solve the above problems to provide a parcel delivery system in which a smartphone is introduced.

More specifically, to solve the above problems. One embodiment of the present invention, the main server; And a courier system including a smartphone capable of carrying a service master (SM), wherein the main server can transmit order information including an address of a water supply to the smart phone, and the smart phone can receive traffic information. And, the smartphone provides a parcel delivery system comprising a smart phone, characterized in that the traffic information can be output with the address and the map of the receiving.

The smart phone may further include a GPS receiver configured to receive current location information, and the smart phone may include an optimal route according to the received traffic information, the received current location information, and the received address. It is desirable to be able to calculate the expected arrival time. Here, it is more preferable that the smartphone can output any one or more of the optimum route and the expected arrival time.

The parcel delivery system may further include a call center server, wherein the smartphone may transmit the estimated arrival time to the main server, and the main server may transmit the estimated arrival time to the call center server. More preferred.

In addition, the order information may further include a contact of the call, and the smartphone may be connected directly to the call without outputting the contact of the call when the "let's call".

Here, the order information preferably further includes note information, waybill number and the name of the defect.

In addition, the parcel delivery system further comprises a waybill output unit for outputting the waybill, the waybill consists of the top of the waybill and the bottom of the waybill, the adhesive is attached to the back of the top of the waybill, and on the back of the bottom of the waybill It is desirable that the acquisition signature be possible.

The smartphone may further include a camera unit and a controller, wherein the camera unit may transmit the photographed barcode information to the controller, and the controller may identify order information corresponding to the transmitted barcode information. desirable.

In order to solve the above problems, another embodiment of the present invention, a waybill that can be used in the courier service, the waybill consists of a top of the waybill and the bottom of the waybill, the adhesive is attached to the back of the top of the waybill, and The reverse side of the lower waybill provides a waybill for delivery service, characterized in that the acquisition signature is possible.

Here, the front of the waybill, the waybill number column; A plurality of base center number fields; And a bar code base column.

Here, it is preferable that the lower part of the waybill is a part of the SM to carry a small classification and address (city, city, dong) in bold, and the address below the same in small to indicate the delivery address of the receipt.

In order to solve the above problems, another embodiment of the present invention, (a) receiving the order information including the address and the contact address of the smart phone handed over; (b) the smart phone receiving traffic information; And (c) outputting, by the smartphone, the traffic information and the address of the defect together with a map.

In addition, the step (b), the smart phone receiving the current location information; Receiving, by the smartphone, traffic information; And calculating, by the smartphone, an optimal route and a predicted arrival time through the current location information, the traffic information, and the address of the defect.

Here, the step (c), the smartphone further outputs any one or more of the optimum route and the expected arrival time; And transmitting, by the smartphone, the expected arrival time to the main server.

In addition, the parcel delivery method, (d) when the smart phone receives the call when the call, (d1) cargo specifying step; And (d2) making a direct call connection through the contact point of the sender of the cargo-specified cargo.

Here, the step (d1), the step of specifying the cargo through the bar code information photographed by the camera unit of the smartphone; Or it is preferred that the step of specifying the order by selecting the order information through the input and output unit of the smartphone.

In addition, SM can improve customer satisfaction by recording customer specifics and providing the same service for the next service. As key of identifier for providing customer service, name, address and phone number are key and kept as customer service list. It is desirable that the data retention period conforms to the information protection standards.

According to the present invention, it is possible to provide a parcel delivery system and method that is safe for personal information exposure and enhanced security. Accordingly, there is an advantage that consumers can request parcel delivery with confidence from exposing personal information.

In addition, according to the present invention, not only the size of the waybill can be innovatively reduced, but also a waybill consisting of only one piece instead of two pieces can be used, which can have a very large cost reduction effect.

In addition, according to the present invention by using the smart phone in real time to avoid the traffic congestion zone, SM can confirm faster delivery and delivery at the same time can be calculated and output the scheduled arrival time, if you want to send The SM or call center can tell the consumer more accurate time of arrival. Moreover, the traffic information can use the existing infrastructure as it is, there is no additional installation cost burden.

In addition, according to the present invention, by using a camera of the smart phone can be checked the order information of the cargo by scanning a bar code without a separate scanner, there is an advantage that the number of goods that SM must carry.

In addition, even if the SM is changed from the customer's point of view, customer-specific features may be provided to provide customized services.

1A and 1B are a schematic diagram and flow chart illustrating a conventional parcel delivery system and method.
2 is a view showing a waybill according to a conventional parcel delivery system.
3 is a schematic diagram showing a parcel delivery system according to the present invention.
4 is a schematic diagram showing a smartphone of the parcel delivery system according to the present invention.
5 is a diagram illustrating a screen shown in the smartphone of the parcel delivery system according to an embodiment of the present invention.
6 is a flowchart illustrating a parcel delivery method according to the present invention.
7 shows a waybill according to the invention.

"Smartphone" described below means a mobile phone or a portable terminal capable of transmitting and receiving Internet information as well as a call function. According to the present invention, it is also possible to use any conventional smart phone.

The term "cargo" described below refers to all products that can be delivered without being limited to types, sizes, etc., as the products requested by the customer for delivery.

The term "courier service" or "courier service" described below means a series of actions for sending or receiving a shipment by sending a shipment to the suzawa. "Courier Delivery System" means a hardware system built to achieve parcel delivery, and "delivery method" should be understood to mean a method for achieving parcel delivery.

As described below, "let's send" refers to let's send together and let's send together, and "home delivery" should be understood to refer to both collection and delivery together.

The term "service master" described below is generally referred to as a courier engineer, and refers to a human resource that moves directly to receive or transmit a cargo to the sender.

"Order information" described below is information including the notice information recorded by the client at the time of the parcel delivery request, the name, address and contact information of the defect, the waybill number, and the like.

The "optimal route" described below refers to a route in which the required time from the departure point to the arrival point, the required distance, etc. are optimally determined according to a predetermined criterion. The term "optimal route" itself is a general and commonly used term in the navigation field, and the optimal route determination method itself is a conventional technique, and it is difficult to substitute a specific specific or other term. State that you can understand clearly and clearly.

Description of parcel delivery system configuration

Hereinafter, preferred embodiments of the present invention will be described with reference to the drawings.

The present invention relates to a process of collecting departure (a) or delivery departure (b), which is a procedure in which the SM visits the defect or the defect directly.

Referring to Figure 3 will be described the configuration of the parcel delivery system according to the present invention.

The courier system according to the present invention includes a main server 100, a waybill output unit 200, and a call center terminal 400, and includes a smart phone 300 which is carried by the SM at home delivery.

The waybill output unit 200 may output the waybill 500 through the order information stored in the main server 100. Waybill 500 will be described in detail below.

The smartphone 300 is capable of wireless transmission and reception with the main server 100 so as to receive order information from the main server 100 or via the location of the smartphone 300 the current location of the cargo and the estimated arrival time of the main server ( 100).

In addition, the smart phone 300 is capable of wireless transmission and reception with the existing public server 900 that can store and transmit road traffic information. The method of receiving and outputting traffic information by the smartphone 300 may be made according to the prior art, and detailed description thereof will be omitted.

The call center terminal 400 may receive the current location and the estimated arrival time of the cargo transmitted to the main server 100 through the smartphone 300, so that the call center may respond to the call center when inquiring through the telephone. You can output it so that

The customer may make a courier reservation through the customer terminal 800 or make a courier reservation by calling or visiting without a separate terminal. Related order information may be stored in the main server 100 through the customer terminal 800 or through a separate input from the central center.

4 and 5 will be described in detail the smartphone 300 used in the parcel delivery system according to the present invention. The smartphone 300 may be any smartphone according to the prior art, but preferably includes the following components for the practice of the present invention.

The smartphone 300 may include a transceiver 310, an input / output unit 320, a camera unit 330, a GPS receiver 340, and a controller 350 connected thereto.

The transceiver 310 may receive order information from the main server 100 or transmit current location information checked by the GPS receiver 340 and the estimated arrival time calculated by the controller 350 to the main server 100. have. In addition, traffic information may be received from the public server 900.

Through the input and output unit 320 can input and output whether or not the "address output" request of the SM, "let's call the call" request, whether the delivery is completed, and can output the order information, address, traffic conditions and the like. In an exemplary embodiment of the present invention, the input / output unit 320 may be a touch screen.

The camera unit 330 may be a general camera included in the mobile phone. When the barcode is photographed through the camera unit 330, the barcode may be scanned through the controller 350 to read the barcode information.

The GPS receiver 340 may identify the current location of the smartphone 300. The map application may be stored in the smart phone 300, and may receive the current location information through the GPS receiver 340 and output the received location information together with the map.

The controller 350 may calculate the optimal route and the expected arrival time based on the address and traffic information of the defect and the current location information received through the GPS receiver 340. The calculated optimal path and the expected arrival time may be output through the input / output unit 320 or transmitted to the main server 100 through the transceiver 310.

Figure 5 shows one embodiment of a real screen of the smartphone 300 used in the parcel delivery system according to the present invention. Note that the method or information output to the smartphone 300 may vary and the illustrated screen is only an example.

Since the SM collects a plurality of freights together, a waybill number 321 may be output for identification.

In addition, since the controller 350 may calculate the optimal route and the estimated arrival time through the address, traffic information, and current location information of the defect, the map 322 including the same may be output by using a separate map application. have.

Traffic information may be output by changing the color on the map. For example, the congestion section may be output in red, the smooth section in blue, and the like.

In addition, a menu button 323 may be configured at the bottom, and a sub-menu such as “address output” or “let's call” may be output through the menu 323. In the illustrated embodiment, the menus are described as sub-menus, but it is also possible to directly output the menus.

If the SM selects the "Call to Send" menu, it is preferable that the contact of the call is directly connected through the stored order information rather than being separately output to the smartphone. This prevents personal information from being exposed to the SM from the consumer's point of view, further increasing the effectiveness of personal information security.

Description of delivery method

A delivery method according to the present invention will be described with reference to FIG. 6.

In order to start the home delivery to the SM to send the hand, the portable smartphone 300 receives the order information from the main server 100 (S100).

The smartphone 300 outputs an address and a notice of letting it be transmitted to the SM through the input / output unit 320. The control unit 350 receives the current location information received through the GPS receiver 340, the address of the call back received through the transceiver 310, the optimal route and the expected arrival through the traffic information received through the common server 900. The time can be calculated and output to the SM together with the map (S200).

In addition, the calculated estimated arrival time may be transmitted to the main server 100, and the main server 100 may transmit it to the call center server 400 (S300).

SM is equipped with a smart phone 300 to leave the center center 20, 40 or terminal 30 for home delivery.

If the SM requests the address output to check the address or route during home delivery (S400), the SM may carry a plurality of cargoes, and thus the cargoes are specified. The smart phone 300 may store the order information of a plurality of cargo, the cargo may be specified in such a way that the SM selects a part of the order information, such as the waybill number, the name of the address or address through the input and output unit, or to the cargo Cargo may be specified by photographing the barcode described in the attached waybill 500 through the camera unit 330 of the smartphone 300 (S410). That is, there is an advantage that no separate scanner is required.

If the cargo is specified, go back to step S200 may be output with a map, such as address, route.

If the SM requests to contact the lethargy during the home delivery (S500), if the cargo is specified in the same manner as in the above-described step S410 (S510), a call may be directly connected by pressing a separate call button (S520). In this case, there is no need to print out the contact information of sending to SM.

In other words, in the prior art, the SM checks the contact information written on the waybill, etc., but requires a phone number through the keypad of the mobile phone to make a call. There is no need for the SM to enter it into the mobile phone.

The home delivery is completed by receiving a delivery or receiving a signature and receiving a shipment by visiting SM Haja (S600). When the home delivery is completed, the SM inputs the home delivery completion button to the smartphone 300, and the home delivery completion information indicating that the home delivery is completed is transmitted to the main server 100 through the transceiver 310 (S700).

If there is additional cargo for the home delivery, the procedure is repeated by receiving order information of the additional home delivery from the main server 100.

Description of Waybill 500

By way of the delivery system and method according to the invention, the configuration of the waybill 500 can be greatly simplified.

When using the courier system and method according to the present invention, the address, contact information, name, etc. of the defects need to be described separately on the waybill 500 because the main server 100 is directly transmitted through the smartphone 300. none.

It is sufficient for the waybill 500 to include a unique number of a collection point center, a unique number of a delivery point center, a waybill number, a barcode, and a defective address.

As described above, the smartphone 300 may be connected to a call to check the cargo to be delivered by photographing a bar code described in the waybill 500, display order information or the like on the smartphone 300, or transmit.

In one embodiment of the present invention, the waybill 500 may be distinguished from the waybill top 510 and the waybill bottom 520 by the perforation line 530. On the back of the waybill 500, the adhesive may be attached to the waybill 510 and attached to the cargo packing box, and the bottom of the waybill 520 may be free of adhesive, so that the SM does not send the waybill to the carrier. To cut the perforation line of 500) to carry out the courier service, receiving the receipt of the receipt of the water receivables on the back of the lower waybill 520 can be managed separately from the central center.

Compared with the conventional waybill of FIG. 2, the size of the waybill according to the present invention can be greatly reduced, thereby contributing to cost reduction, and since personal information is not exposed, the personal information security of the customer can be more firmly maintained. The use of the waybill on both sides can further contribute to cost reduction.

Those skilled in the art will appreciate that various changes and modifications can be made without departing from the technical spirit of the present invention. Therefore, the technical scope of the present invention should not be limited to the contents described in the detailed description of the specification but should be defined by the claims.

10: Let's send
20, 40: stronghold center
30: Terminal
50: Let's do it
100: customer terminal
200: waybill output
300: smartphone
310: transceiver
320: input and output unit
321: Waybill Number
322: map
323: Menu button
330: camera unit
340: GPS receiver
350: control unit
400: call center server
500: waybill
510: upper waybill
520: lower waybill
530: perforation
800: customer terminal
900: public server

Claims (16)

Main server; And
As a courier system including a smart phone portable SM (service master),
The main server may transmit the order information including the address of the send to the smartphone,
The smartphone can receive traffic information, and
The smart phone is characterized in that it can output the traffic information together with the address and map of the defect,
Courier system including a smartphone.
The method of claim 1,
The smartphone further includes a GPS receiver for receiving current location information,
The smart phone may calculate an optimal route and an estimated arrival time according to the received traffic information, the received current location information, and the received address.
Courier system including a smartphone.
The method of claim 2,
The smartphone may output any one or more of the optimum route and the expected arrival time,
Courier system including a smartphone.
The method of claim 2,
The courier system further includes a call center server,
The smartphone may send the expected arrival time to the main server, and
The main server may transmit the expected arrival time to the call center server,
Courier system including a smartphone.
The method according to any one of claims 1 to 4,
The order information further includes a contact number of the sender,
The smart phone is characterized in that when the "let's call" can be directly connected to the contact of the call to the call,
Courier system including a smartphone.
The method of claim 5, wherein
The order information, characterized in that it further comprises the note information, waybill number and the name of the remittance,
Courier system including a smartphone.
The method according to any one of claims 1 to 4,
The delivery system further includes a waybill output unit for outputting a waybill,
The waybill consists of the top of the waybill and the bottom of the waybill,
An adhesive may be attached to the back of the upper part of the waybill, and
Characterized in that the acquisition signature is possible on the back of the lower part of the waybill,
Courier system including a smartphone.
The method of claim 7, wherein
The front side of the waybill,
Waybill number field;
A plurality of base center number fields; And
Barcode description column
Characterized in that consists of,
Courier system including a smartphone.
The method according to any one of claims 1 to 4,
The smartphone further includes a camera unit and a control unit,
The camera unit may transmit the photographed bar code information to the control unit, and
The control unit may check order information corresponding to the transmitted barcode information.
Courier system including a smartphone.
A waybill that can be used for courier services,
The waybill consists of the top of the waybill and the bottom of the waybill,
An adhesive may be attached to the back of the upper part of the waybill, and
Characterized in that the acquisition signature is possible on the back of the lower part of the waybill,
Waybill for courier service.
The method of claim 10,
The front side of the waybill,
Waybill number field;
A plurality of base center number fields; And
Barcode description column
Characterized in that consists of,
Waybill for courier service.
(a) receiving, by the smartphone, order information including an address and a contact number of the defect;
(b) the smart phone receiving traffic information;
(c) outputting, by the smartphone, the traffic information and the address of the defect together with a map;
≪ / RTI >
Delivery method using a smartphone.
The method of claim 12,
In step (b),
Receiving, by the smartphone, current location information;
Receiving, by the smartphone, traffic information; And
Calculating, by the smartphone, an optimal route and a predicted arrival time based on the current location information, the traffic information, and the address of the defect
Characterized in that,
Delivery method using a smartphone.
The method of claim 13,
In step (c),
The smartphone further outputting at least one of the optimal route and the expected arrival time; And
The smartphone transmitting the estimated arrival time to a main server
≪ / RTI >
Delivery method using a smartphone.
The method according to any one of claims 12 to 14,
The delivery method is
(d) when the smart phone is requested to receive a call,
(d1) cargo specific steps; And
(d2) making a direct call connection through the contact point of the sender of the cargo-specified cargo
≪ / RTI >
Delivery method using a smartphone.
The method of claim 15,
Step (d1),
Specifying the cargo through barcode information photographed by the camera unit of the smartphone; or
Specifying order information by selecting order information through an input / output unit of the smartphone;
Characterized by
Delivery method using a smartphone.

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