TW201201124A - Task-messaging device - Google Patents

Task-messaging device Download PDF

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TW201201124A
TW201201124A TW99121221A TW99121221A TW201201124A TW 201201124 A TW201201124 A TW 201201124A TW 99121221 A TW99121221 A TW 99121221A TW 99121221 A TW99121221 A TW 99121221A TW 201201124 A TW201201124 A TW 201201124A
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Taiwan
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dispatching
personal
dispatch
module
task
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TW99121221A
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Chinese (zh)
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TWI469071B (en
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Wen-Kai Tsai
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Wen-Kai Tsai
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Publication of TWI469071B publication Critical patent/TWI469071B/en

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Abstract

A task-messaging device includes a microprocessor, a locating module, a communicating module, am analog-to-digital converting module, a receiving module and a storing module. The task-messaging device serves to receive task-inquiring messages from an task-assigning end and informing the task-assigning end a geographic location of the task-messaging device so that the task-assigning end is enabled to arrange an order of priority for assigning plural task-messaging devices according to the geographic locations of the task-messaging devices and a geographic location where a corresponding task is about to take place. The task-messaging device then receives a task-assigning message from the task-assigning end and replies whether to accept the corresponding task. When the task-messaging device accepts the task, a task record is generated and stored therein and the recorder will be updated according to a degree of accomplishment of the task.

Description

201201124 六、發明說明: •秦 【發明所屬之技術領域】 本發明係與人身派遣之裝置有關,更詳而言之,乃特指一種可針 對提出服務需求之客戶端,即時回報最近距離之服務人力以供派遣, 並可進行服務歷程及即時狀況查詢之人身派遣事務機。 【先前技術】 習用具有即時定位以及工作派遣功能之裝置主要係用於計程車派 遣’例如台灣第1258592號專利「一種計程車營運安全與派遣監控系 統之方法」’係包含以下步驟· a·當乘客擬搭乘計程車叫車服務時,可 透過叫車模組叫車服務;b.派遣中心之客服人員接到叫車服務電話或訊 息時,可依據不同訊息管道或乘客告知所在位置方式,得知乘客叫車 ' 時所在位置;c.利用地理資訊區域劃分技術尋找乘客所在區域或鄰近區 域之空車;d.考量乘客需求’利用撮合技術找到適合車輛;任利用無線 行動通訊數據服務進行詢車作業;以及f.若該車接受派遣任務,則該車 # 輛回報派遣中心並前往服務。 而對於一般服務人力如維修服務或貨品收受運送等等之派遣工 作,目前所採取方式大多仍是利用傳統手機通訊派遣之聯絡方式,若 將習用計程車派遣之技術直接應用於人身派遣,理論上雖可達到派遣 人力即時定位之功能,但卻仍存在下列許多問題: 1.傳統計程車所應用之定位裝置及無線通訊裝置大多得於車上安 裝一車載主機,以供即時定位以及派遣中心聯絡之用,其車載主機往 201201124 往具有一體積’不便於人身佩帶使用。 2. 傳統計程車派遣完成後係利用手機等通訊方式回報客戶所派遣 之車輛車牌等資訊以確認派遣車輛,對於維修服務或貨品收受運送等 派遣工作,僅能以制服或證件等方式辨認,並另行手工開立服務維修 單或貨物運送收據,以避免重要貨物遺失或損壞等責任之釐清。 3. 完成派遣後需再次回報為空車狀態,以便於接受下一派遣工作, 而無自動完成回報或工作紀錄査詢等功能。 4.再者’前述習用之即時定位系統大多採取Gps衛星定位系統, 當其應用於車輛定位時,由於車輛大多於上方無阻礙之道路上行驶, 其衛星定位訊號不易因建築物阻播而受干擾,但以服務人力派遣工作 而言,服務之人力大多時間位於建築物内部,衛星定位訊號容易因建 築物阻擋而受干擾’造成即時定位回報錯誤。 【發明内容】 置攜帶不便、無派遣完成紀錄、 位訊號易受建築物干擾等問題。 新型態之人身派遣事務機。 綜合上開先前技術,習用技術應用於人身派遣之領域時,存有裳 工作進度查詢、自動回報以及衛星定 而鑑於解決上述缺點,本案提出一種201201124 VI. Description of the invention: • Qin [Technical field to which the invention belongs] The present invention relates to a device dispatched by a person, and more specifically, to a service that can directly return the closest distance to a client that proposes a service request. Manpower is dispatched, and personnel can be dispatched for service history and instant status inquiry. [Prior Art] The device that has the function of real-time positioning and job dispatching is mainly used for taxi dispatching. For example, Taiwan Patent No. 1,258,592 "A Method of Taxi Operation Safety and Dispatching Monitoring System" contains the following steps. When you take the taxi service, you can call the car to call the car service. b. When the customer service staff of the dispatch center receives the call service or message, they can tell the passenger according to the different information channels or the passengers' location. The location of the car's location; c. use the geographic information area division technology to find the empty car in the passenger's area or the adjacent area; d. consider the passenger demand 'utilize the matching technology to find the suitable vehicle; use the wireless mobile communication data service for the inquiry operation; f. If the car accepts a dispatch, the car returns to the dispatch center and goes to the service. For the dispatch of general service manpower such as maintenance services or goods receipt and delivery, most of the methods currently adopted are still using the traditional mobile phone communication dispatching method. If the technology of using the taxi dispatch is directly applied to the personal dispatch, in theory, It can achieve the function of dispatching manpower for immediate positioning, but there are still many problems as follows: 1. Most of the positioning devices and wireless communication devices used in traditional taxis are equipped with a vehicle host for on-the-fly positioning and dispatch center contact. Its car host to 201201124 has a volume that is not convenient for personal wear. 2. After the completion of the traditional taxi dispatch, the vehicle and other communication means are used to report the vehicle license plate and other information dispatched by the customer to confirm the dispatch of the vehicle. The dispatch service for the repair service or the receipt and delivery of the goods can only be identified by means of uniforms or documents, and Manually open service repair orders or goods delivery receipts to avoid clarification of responsibility for loss or damage of important goods. 3. After the dispatch is completed, it needs to return to the empty vehicle state again, so as to accept the next dispatch work without automatic completion of the return or work record inquiry. 4. In addition, the above-mentioned conventional real-time positioning system adopts the GPS positioning system. When it is applied to vehicle positioning, since the vehicle is mostly driven on the unobstructed road above, the satellite positioning signal is not easily blocked by the building. Interference, but in terms of service manpower dispatching, the manpower of the service is mostly located inside the building, and the satellite positioning signal is easily disturbed by the blockage of the building. SUMMARY OF THE INVENTION Problems such as inconvenient carrying, no dispatch completion records, and bit signals are susceptible to building interference. The new type of person dispatches a business machine. When the prior art is integrated, the conventional technology is applied to the field of personal dispatch, and there is a work progress inquiry, automatic return, and satellite. In view of solving the above shortcomings, the present invention proposes a

’該人身派遣事務機主要係包含有: 本發明一種人身派遣事務機, 一微處理器,係用以執行、护 用以即時偵測及計算出 201201124 、 所在位置的座標値; 一通訊模組,係電性連接於該微處理器,該通訊模組係可與一通 訊網路連接,以接收或傳送各項資訊; 類比數位訊號轉換模組,係電性連接於該微處理器,係可將接 收或傳送各項資訊進行類比/數位資料轉換; -派遣模組,係連接於腿處㈣,其射自該通訊模組接 • 收一派遣資訊,並形成派遣紀錄;以及 一儲存模組,係電性連接於該微處理器,其係可供儲存各項資訊 紀錄之用。 本發明之第一目的係在於提供一種人身派遣事務機,該人身派遣 事務機係為一可供使用者隨身攜帶之裝置,該人身派遣事務機可接受 一派遣端之聯繫’以取得該人身派遣事務機之即時地理位置,以依照 與一客戶端之地理位置距離排定優先派遣順序;該人身派遣事務機於 ® 接收派遣需求資訊後可回覆確認是否接受派遣需求;該人身派遣事務 機於接受派遣需求後依派遣需求資訊自動形成一派遣紀錄,該派遣紀 錄係可為一電子派遣工作單,並可依工作完成狀況更新該電子派遣工 作單,例如收取貨品時可記錄取貨時間及確認貨品内容等資訊,貨品 送達收貨處時’可記錄貨品送達時間及簽收人等資訊。 本發明之第二目的係在於:該類比數位訊號轉換模組係包含一 DTMF編碼單元及一 DTMF解碼單元,其係可將各項數位訊號資訊轉 201201124 化成DTMF類比訊號經由該通訊模組傳輸送出,或將由該通訊模組接 收之DTMF类員比訊號資訊轉換為數位減資訊,以供職處理器用以 執行、控制各項操作程序。 本發明之第三目的係在於:該等派遣紀錄係可儲存於該儲存模組 内,該派遣端可透職軌模減該人雜遣事務_繫後以取得 該等派遣紀錄’以即時查詢派遣工作之完成狀況。 本發明之第四目的係在於:該人身派遣事務機依工作完成狀況更 新該派遣紀錄時,可依該派遣資訊透過該通訊模組以語音或簡訊等方籲 气主動通知客戶端或派遣端,以即時回報派遣工作之完成狀況。 本發明之第五目的係在於:該等派遣記錄及定位座標値等資訊可 逐筆儲存於·存模_,以方便結算王作完成及行糾線記錄 等統計作業。 本發明之第六目的係在於:該定位模組係包含一全球定位系統單 元用以接收-全球定位系統衛星之座標信號,以計算出該人身派遣籲 事務機之位置座標値。 本發明之第七目的係在;^該定賴組更包含有_電信輔助定位 單元’用以侧該通訊網路之複數基地台訊號,以計算出該人身派遣 事務機之位置座標値’俾以於建築物内或衛星定位訊號接收不良處可 進行輔助定位》 本發明之第八目的係在於:該人身派遣事務機更包含有一喚醒模 6 201201124 組,該喚醒模組係為一無線射頻晶片,其可接收一無線訊號,以啟動 該人身派遣事務機’俾以於該人身派遣事務機被意外或惡意關機時, 仍能遠端啟動喚醒,以作為緊急救助之用。 本發明之第九目的係在於:該人身派遣事務機更包含有一導航模 組’以依照該派遣模組之派遣紀錄排程安排、規劃路徑,並進行定位 導航之用。 本發明之第十目的係在於:該通訊模組亦具有語音通訊功能,俾 供以直接連絡溝通或緊急求助之用。 【實施方式】 為便於說明本案於上述發明内容一欄中所表示的中心思想,茲以 具體實施例表達《實施例中各種不同物件係按適於說明之比例、尺寸、 變形量或位移量而描繪,而非按實際元件的比例予以繪製,合先敘明。 且以下的說明中,類似的元件是以相同的編號來表示。 本發明一種人身派遣事務機,如第一圖〜第三圖圖面所示該人身 派遣事務機主要係包含有: 一微處理器10,係用以執行、控制各項操作程序; -定位模組20,係電性連接於該微處理器1〇,用以即時侧及計 算出該人身派遣事務機所在位置的座標値;其中,該定位模組2〇係包 含-全球定位系統單元21,用以接收—全球定位系統衛星之座標信 號’以利用衛星訊號計算出該人身派遣事務機之位置座標値; 201201124 一通訊模組30,係電性連接於該微處理器ι〇,該通訊模組30係 可與一通訊網路連接,該通訊模組30係指以GSM、GPRS、PHS、The personal dispatching machine mainly includes: a personal dispatching machine, a microprocessor for performing and protecting the coordinates of the position 201101, 24; Electrically connected to the microprocessor, the communication module can be connected to a communication network to receive or transmit various information; the analog digital signal conversion module is electrically connected to the microprocessor. Will receive or transmit various information for analog/digital data conversion; - Dispatch module, which is connected to the leg (4), which is sent from the communication module to receive a dispatch information and form a dispatch record; and a storage module , is electrically connected to the microprocessor, which is used for storing various information records. The first object of the present invention is to provide a personal dispatching machine, which is a device that can be carried by a user, and the personal dispatching machine can accept a dispatching contact to obtain the personal dispatch. The immediate geographical location of the transaction machine, in order to prioritize the dispatch according to the geographic distance from a client; the personal dispatch server can reply to confirm whether to accept the dispatch request after receiving the dispatch demand information; the person dispatches the transaction machine to accept After dispatching the demand, a dispatch record is automatically formed according to the dispatch demand information. The dispatch record can be an electronic dispatch work order, and the electronic dispatch work order can be updated according to the work completion status, for example, when the goods are collected, the pick-up time can be recorded and the goods can be confirmed. Information such as content, when the goods are delivered to the receiving office, 'can record the delivery time of the goods and the receipts and other information. The second object of the present invention is that the analog digital signal conversion module includes a DTMF encoding unit and a DTMF decoding unit, which can convert each digital signal information into 201201124 into a DTMF analog signal and transmit and send through the communication module. Or, the DTMF class information received by the communication module is converted into digital subtraction information for the job processor to execute and control various operating procedures. The third object of the present invention is that the dispatch records can be stored in the storage module, and the dispatching end can reduce the person's miscellaneous affairs through the track mode to obtain the dispatch records. The completion status of the dispatch work. The fourth object of the present invention is that when the personal dispatching machine updates the dispatching record according to the work completion status, the dispatching information can be used to actively notify the client or the dispatching party through the communication module through voice or briefing. The status of completion of dispatch work with immediate return. The fifth object of the present invention is that the information such as the dispatching records and the positioning coordinates can be stored in the storage model one by one, so as to facilitate the settlement of statistical operations such as Wang Zuo completion and line correction recording. A sixth object of the present invention is that the positioning module includes a global positioning system unit for receiving a coordinate signal of a global positioning system satellite to calculate a position coordinate of the personal dispatching machine. The seventh object of the present invention is to include a plurality of base station signals for the side of the communication network to calculate the position coordinates of the personal dispatching machine. The eighth object of the present invention is that the personal dispatching machine further includes a wake-up phantom 6 201201124 group, and the wake-up module is a radio frequency chip. It can receive a wireless signal to activate the personal dispatching machine's, so that when the personal dispatching machine is accidentally or maliciously shut down, the remote wake-up can still be initiated for emergency rescue. The ninth object of the present invention is that the personal dispatching machine further includes a navigation module </ RTI> for scheduling the dispatch schedule according to the dispatch module, planning the route, and performing positioning and navigation. The tenth object of the present invention is that the communication module also has a voice communication function, and is used for direct contact communication or emergency help. [Embodiment] In order to facilitate the description of the central idea expressed in the column of the above summary of the present invention, the specific embodiments are used to express the various components in the embodiment according to the ratio, size, deformation amount or displacement amount suitable for description. The depiction, rather than the proportion of the actual components, is described first. In the following description, like elements are denoted by the same reference numerals. The personal dispatching machine of the present invention, as shown in the first to third figures, mainly includes: a microprocessor 10 for executing and controlling various operating procedures; The group 20 is electrically connected to the microprocessor 1 〇 for calculating the coordinates of the location of the personal dispatching machine on the instant side; wherein the positioning module 2 includes a global positioning system unit 21, For receiving - the coordinate signal of the global positioning system satellite 'to calculate the position coordinates of the personal dispatching machine by using the satellite signal; 201201124 A communication module 30 is electrically connected to the microprocessor ι , the communication mode The group 30 can be connected to a communication network, and the communication module 30 refers to GSM, GPRS, PHS,

3G、WCDMA、CDMA2000 行動通信網路系統,及 WLAN、WIMAX 無線網路系統等其中任一通訊網路及其組合達成通信之連結;該人身 派遣事務機可藉由通訊模組30以接收或傳送各項資訊; 一類比數位訊號轉換模組4〇,係電性連接於該微處理器1〇,係可 將該人身派遣事務機所接收或欲傳送各項資訊進行献/數位資料轉 換’其中’該類比數位訊號轉換模組4〇係包含一 DTMF編碼單元413G, WCDMA, CDMA2000 mobile communication network system, and any communication network and combination thereof of WLAN, WIMAX wireless network system and the like to reach a communication link; the personal dispatching machine can receive or transmit each through the communication module 30 Item-to-digital information conversion module 4〇 is electrically connected to the microprocessor 1〇, which can receive or want to transmit various information for the personal dispatching machine to perform the “digital” conversion. The analog digital signal conversion module 4 includes a DTMF encoding unit 41.

及DTMF解瑪單凡42,其係可將各項數位訊號資訊轉化成DTMF 類比訊號經由該通訊模組3〇傳輸送出,或將由該通訊模組接收之 DTMF類比訊號資訊轉換為數位訊號資訊,以供該微處理㈣用以執 行、控制各項操作程序; 1〇 ’其係可自該通訊模 1〇,其係可供儲存各項 -派遣模組50 ’係電性連接於該微處理器 組3〇接收—派遣資訊,並自動形成派遣紀錄; -儲存模組60,係電性連接於該微處理器 資訊紀錄之用; 丹诉1马一顯示螢幕 10 ’俾以於其上顯示各項操作程序及資訊 -輸入模組80,係電性連接於該微處理㈣,其係 複數功能按物嶋 7嗜成意谢’藉則 201201124 , 各項操作程序及動作者; 一喚醒模組90,係電性連接於該微處理器10,該喚醒模組90係 為-無線射頻晶片,俾可接收一無線訊號,以啟動該人身派遣事務機。 一導航模組100 ’係電性連接於該微處理器1〇,内儲有地圖等地 理資訊’以藉由該定位模組2〇之位置座標値進行定位導航之用;以及 一影音模組110,係電性連接於該微處理器1Q ,其係可包含一擷 _ 取影像用之攝影裝置’例如-攝影鏡頭;以及-擷取音訊用之錄音裝 置,例如一麥克風,俾以擷取動態或靜態影像及音訊擷取並將其儲 存於該儲存模組60内。 再者,該定位模組20係更包含有一電信輔助定位單元22,用以 • 侧該通訊鱗内之複數基地台職方向及強度等資訊,電波三 角定位等運算方式,俾以計算出該人身派遣事務機之位置座標値丨當 該人身派遣事務機位於建築⑽部或衛星定位職接料良處可進行 • 輔助定位。 以及如第四圖及第五圖圖面所示,一種應用前述人身派遣事務機 以進行人身派遣之方法,其主要係包含以下步驟: a. —派遣端接受一客戶端之派遣需求; b. 該派遣端與複數派遣人力端之人身派遣事錢前以取得各 派遣人力端之即時地理位置; c.依各派遣人力端與該客戶端之地理位置距離排定優先派遣順 201201124 序; d. 該派遣端依優先派遣順序向最優先派遣人力端之人身派遣事務 機發出派遣需求資訊; e. 該派遣人力端於接收派遣需求後,以該人身派遣事務機向派遣 端確認是否接受派遣需求,若否則該派遣端向下一優先派遣人力端之 人身派遣事務機發出派遣需求資訊; f. 該派遣人力端之人身派遣事務機於接受派遣需求後形成一派遣 紀錄;以及 g. 依工作完成狀況更新該派遣紀錄。 明瞭上述本案詳細結構後,以下係針對本案之動作原理逐一詳細 說明: 【以服務維修人身派遣為例】 當一派遣端接受一客戶端之派遣需求,例如事務機械需要維修人 員派遣時;該派遣端可透過通訊網路與複數派遣人力端之人身派遣事 務機聯繫查詢各人員之即時位置,其中,該派遣端係可以GSM、 GPRS、PHS、3G、WCDMA、CDMA2000行動通信網路系統,及 WLAN、WIMAX無線網路系統等其中任一通訊網路及其組合達成與各 人身派遣事務機通信之連結;當各人身派遣事務機之通訊模組3〇接收 到派遣端之即時位置詢問要求後,可將該定位模組2〇即時偵測計算出 所在位置的座標値透過該通訊模組30回傳至該派遣端; 該派遣端取得各派遣人力端之即時地理位置後即依各派遣人力端 201201124 與該客戶端之地理位置距離排定優先派遣順序;該派遣端依優先派遣 順序向最優先派遣人力端之人身派遣事務機發出遣需求資訊; 該派遣人力端透過通訊模組30接收派遣需求後,可直接將派遣需 求如客戶名稱、地址以及所需維修服務等資訊顯示於該顯示模組70 上,該派遣人力端可藉由輸入模組80輸入操作確認後,由通訊模組3〇 向派遣端發出確認是否接受派遣需求,若否則該派遣端向下一優先派 遣人力端之人身派遣事務機發出派遣需求資訊; 該派遣人力端之人身派遣事務機於確認接受派遣需求後,該派遣 模組50會依照派遣需求資訊自動形成一派遣紀錄,該派遣紀錄係可為 一電子派遣工作單,並將其儲存於儲存模組6〇内;且該導航模組1〇〇 可以依照該派遣模組50所儲存之派遣紀錄排程安排規劃路徑,並進行 定位導航; 當該派遣人力端到達客戶端時可出示該派遣模組5〇之派遣紀錄, 以確認進行維修服務,並可於工作完成時更新該派遣紀錄,並藉由輸 入模組80於派遣紀錄簽收完工記錄’並儲存於該儲存模組60内,以 供派遣端透過通訊模組3〇向該人身派遣事務機發出查詢請求時,可將 儲存模組60内之派遣紀錄回傳派遣端,以確認各派遣紀錄之完成狀 態,甚至可直接透過通訊模組30向派遣端回報派遣紀錄,以通知派遣 端完成維修工作;再者,若派遣人力端因物料損壞、短缺等問題無法 元成維修工作時’亦可直接於派遣紀錄上記載,並透過該通訊模組30 向派遣端回報以申請零件、物料以及安排下一維修時程。 201201124And DTMF Jiema Single Fan 42, which can convert various digital signal information into DTMF analog signals and transmit them through the communication module 3, or convert the DTMF analog signal information received by the communication module into digital signal information. For the micro-processing (4) for performing and controlling various operating procedures; 1〇's from the communication module 1〇, which is available for storing items-dispatch module 50' is electrically connected to the micro-processing Group 3 receiving - dispatching information and automatically forming a dispatch record; - storage module 60, electrically connected to the microprocessor information record; Dan v. 1 horse one display screen 10 '俾 for display thereon Each operation program and information-input module 80 is electrically connected to the micro-processing (4), and the multi-function function is based on the object 嶋 7 成 意 ' ' borrowed 201201124, various operating procedures and actor; The group 90 is electrically connected to the microprocessor 10. The wake-up module 90 is a wireless radio frequency chip, and can receive a wireless signal to activate the personal dispatching machine. a navigation module 100 ′ is electrically connected to the microprocessor 1 , and stores geographic information such as a map for positioning and navigation by using the position coordinates of the positioning module 2 ; and a video module 110, electrically connected to the microprocessor 1Q, which may include a photographic device for capturing images, such as a photographic lens; and a recording device for capturing audio, such as a microphone, for reading The dynamic or still image and audio are captured and stored in the storage module 60. Furthermore, the positioning module 20 further includes a telecommunication auxiliary positioning unit 22 for calculating information such as the direction and intensity of the plurality of base stations in the communication scale, and calculating the triangulation of the electric wave to calculate the person. The location coordinates of the dispatching machine can be carried out when the personal dispatching machine is located in the building (10) or satellite positioning service. And as shown in the fourth and fifth figures, a method for applying the personal dispatching machine for personal dispatch, which mainly comprises the following steps: a. - the dispatching end accepts a dispatching request of a client; b. The dispatcher and the plurality of dispatched manpower personnel send the money to obtain the instant geographical location of each dispatched manpower; c. according to the geographic distance between the dispatched manpower and the client, the priority is dispatched to the order 2011201124; d. The dispatching department dispatches the dispatching demand information to the dispatching machine of the highest priority dispatching manpower according to the priority dispatching order; e. after receiving the dispatching demand, the dispatching manpower dispatches the dispatching machine to the dispatching end to confirm whether to accept the dispatching demand, If otherwise, the dispatcher dispatches the manpower to the dispatcher to send dispatch demand information to the next person; f. the dispatched manpower dispatched the dispatcher to form a dispatch record after receiving the dispatch request; and g. Update the dispatch record. After clarifying the detailed structure of the above case, the following is a detailed explanation of the operation principle of the case: [A service dispatch is taken as an example] When a dispatcher accepts a client's dispatch request, for example, the transaction machine needs maintenance personnel to dispatch; The terminal can contact the person dispatching the manpower to send the real-time location of each person through the communication network, wherein the dispatching end can be GSM, GPRS, PHS, 3G, WCDMA, CDMA2000 mobile communication network system, and WLAN, The WIMAX wireless network system and any other communication network and its combination reach a connection with each personal dispatching machine; when the communication module of each person dispatching the transaction machine receives the request for immediate location request from the dispatching end, The positioning module 2 detects the coordinate of the location at the instant detection and transmits it to the dispatching end through the communication module 30; the dispatching end obtains the real-time geographic location of each dispatched human end, and then dispatches the human end 201201124 with The geographic location of the client is prioritized for dispatch; the dispatcher is given the highest priority according to the priority dispatch order The dispatched manpower of the manpower is dispatched to send the demand information; after the dispatching manpower receives the dispatch request through the communication module 30, the dispatching demand such as the customer name, the address and the required maintenance service can be directly displayed on the display module. 70, the dispatching manpower can be confirmed by the input module 80, and then the communication module 3 sends a confirmation to the dispatching terminal whether to accept the dispatching request, if otherwise, the dispatching party dispatches the human hand to the next priority. The dispatching request information is sent by the dispatcher; after dispatching the dispatcher to confirm the acceptance of the dispatch request, the dispatch module 50 automatically forms a dispatch record according to the dispatch demand information, and the dispatch record can be an electronic dispatch work order. And storing the storage module 6〇; and the navigation module 1〇〇 can arrange a planning route according to the dispatching record schedule stored by the dispatching module 50, and perform positioning and navigation; when the dispatching manpower arrives The client can present the dispatch record of the dispatch module 5〇 to confirm the repair service and can be completed when the work is completed. The dispatching record is recorded by the input module 80 in the dispatching record and stored in the storage module 60 for the dispatching party to send a request for inquiry to the personal dispatching machine through the communication module 3 The dispatch records in the storage module 60 are returned to the dispatching end to confirm the completion status of each dispatching record, and even the dispatching record can be directly reported to the dispatching end through the communication module 30 to notify the dispatching end to complete the maintenance work; When the manpower is dispatched due to material damage, shortages, etc., it is not possible to make a repair job. It can also be recorded directly in the dispatch record and report back to the dispatcher through the communication module 30 to apply for parts, materials and arrange for the next maintenance schedule. 201201124

該類比數位訊號轉換模組40係包含DTMF編碼單元41及DTMF r 解碼單元42,其係可將各項數位訊號資訊轉化成dTMF類比訊號經由 該通訊模組30傳輸送出’或將由該通訊模組接收之DTMF類比訊號資 訊轉換為數位訊號資訊,以供該微處理器10用以執行、控制各項操作 程序,如此一來本發明只需利用一般之語音通訊網路,即可實現數位 資料傳輸之工作,不需要另行開通數據傳輸服務,即可應用GSM、 GPRS、PHS、3G、WCDMA、CDMA2000等行動通信網路系統之語 音通訊進行各項資訊傳輸工作;再者,當外部藉由通訊模組3〇連結該_ 人身派遣事務機操作功能時,除可設定認證密碼防止惡意侵入外,該 DTMF編碼單元41與DTMF解碼單元42可於轉換訊號時加入密碼編 列功能,以防止他人破解侵入取得資料者。 其中’該通訊模組30亦具有語音通訊功能,俾供以直接連絡派遣 端、客戶端以進行溝通或遭遇緊急狀況求助之用;再者,該人身派遣 事務機之喚醒模組90係可為無線射頻晶片,其於接收到一無線啟動訊 號時’可以啟動該人身派遣事務機,俾以於該人身派遣事務機被意外鲁 或惡意關機時,仍能遠端啟動唤醒,以作為搜救定位之用;且該定位 模組20可定時將所測得之位置座標値儲存於該儲存模組60内,俾以 供派遣端可查詢該派遣人力端之歷史位置記錄,以供查詢、緊急救助 或核對工作行程之用。 【以貨品收送人身派遣為例】 本發明除可應用於一般維修人力派遣之外,更可應用於貨品收送 I2 201201124 1 之人身派遣方法,其與前述維修人力派遣她下更可M f品收送流 程控管與追軟魏,其確認接受派遣之步驟與程序與前述方法相 同,於此不再另行贅述;當該派遣人力端到達客戶端所指定之收貨地 點時’可出示該派遣模組50之派遣紀錄,收取貨品時可藉由該輸入模 組80登記取貨時間及確認貨品内容等資訊並由客戶簽名或以拍照等 其他記錄料登記取貨資訊,録驗韻組5Q之輯姆更新後儲 #1該_触6() N ’再餅料運送之雜;當料料指定送貨 • 地點後,由客戶藉由輸人模組㈣收並更新該派遣紀錄,以儲存於該 儲存模組60内。 運送前派遣端可透過通訊模組30向該人身派遣事務機發出査詢請 求,確認該人身派遣事務機之即時位置以及派遣記錄排程以計算出 預》十收取貨卯之時間;而貨品運送過程中,可查詢該人身派遣事務機 之即時位置以及派遣記錄排程,以計算出貨品目前所在處以及預計送 • 達之時間;貨品運送完成後,可查詢該人身派遣事務機之完成派遣記 錄’以向客戶端回報貨品送達時間、簽收記錄等資訊; 再者,該人身派遣事務機亦可於更新派遣紀錄之同時,透過該通 訊模組30將儲存模組6〇内之派遣紀錄,以語音或簡訊等方式主動通 知派遣端或客戶端,以確認各派遣紀錄之完成狀態;例如即時回報何 時已收取貨品進行運送、貨品内容數量、貨品已於何時送達指定送貨 地點、由何人簽收等記錄,以使派遣端或客戶端能掌握各階段之完成 狀況。甚至於貨品收送之同時可利用該影音模組110擷取動態或靜態 13 201201124 影像及曰訊’並將其储存於該儲存模組6〇 β,以作為日後存棺查證之 用。 若貨品經由複數轉運收·程擅送達奴送貨處,亦可經由複 數之人身派遣事務機登記貨品流向,以及交接之派遣人力端以確實 掌握物流向避免貨品遺失之風險,亦可使客戶端能即時或定時追 蹤貨品之運送路徑與時間,甚至是否已送達指定送貨地點以及簽收人 員等資訊。 且本發明之人身派遣事務機可將該等派遣記錄及定位座標値等資_ 訊逐筆儲存於該储存模組60内,可定時或當日統計結算工作完成件 數,由於該派遣記錄係為電子化之電子派遣工作單,可直接下載至一 電腦後直接進行工作完成件數結算,甚至可進行行程路線記錄等統計-作業,不需如同習用手寫派虹作單得逐筆手動輸人計算,可大幅減 少人工計算所需時間及發生錯誤之可能性。 雖然本案是以數個最佳實施例做說明,但精於此技藝者能在不脫 離本案精神與範鳴下做各種不同形式的改變。以上所舉實施例僅用以籲 說明本案而已’非用錄制本f之範I舉凡村本案精神所從事的 種種修改或變化,俱屬本案申請專利範圍。 201201124 【圖式簡單說明】 第一圖係為本發明之組成示意圖。 第二圖係為本發明定位模組之組成示意圖。 第三圖係為本發明類比數位訊號轉換模組之組成示意圖。 第四圖係為本發明之動作示意圖。 第五圖係為本發明之派遣流程示意圖。 【主要元件符號說明】 微處理器10 定位模組20 全球定位系統單元21 電信輔助定位單元21 通訊模組30 類比數位訊號轉換模組40 DTMF編碼單元41 DTMF解碼單元42 派遣模組50 儲存模組60 顯示模組70 輸入模組80 喚醒模組90 導航模組100 影音模組110The analog digital signal conversion module 40 includes a DTMF encoding unit 41 and a DTMF r decoding unit 42 for converting various digital signal information into dTMF analog signals, which are transmitted and sent through the communication module 30 or will be used by the communication module. The received DTMF analog signal information is converted into digital signal information for the microprocessor 10 to execute and control various operating procedures, so that the present invention can realize digital data transmission by using only a general voice communication network. Work, do not need to open a separate data transmission service, you can use GSM, GPRS, PHS, 3G, WCDMA, CDMA2000 and other mobile communication network systems for voice communication to carry out various information transmission work; in addition, when external communication module When the _ personal dispatch server operation function is connected, the DTMF encoding unit 41 and the DTMF decoding unit 42 may add a cryptographic function when converting the signal, in addition to setting the authentication password to prevent malicious intrusion, so as to prevent others from cracking the intrusion data. By. The communication module 30 also has a voice communication function, and is provided for direct contact with the dispatching end, the client for communication or for emergency assistance; further, the wake-up module 90 of the personal dispatching machine can be The radio frequency chip, when receiving a wireless start signal, can start the personal dispatching machine, so that when the personal dispatching machine is accidentally shut down or maliciously shut down, the remote wake-up can still be started as a search and rescue location. And the positioning module 20 can periodically store the measured position coordinates in the storage module 60, so that the dispatching end can query the historical position record of the dispatched manpower for query, emergency assistance or Check the work schedule. [Individual dispatch of goods as an example] The present invention can be applied not only to the general maintenance manpower dispatch, but also to the personal dispatch method of the goods delivery I2 201201124 1 , which can be dispatched to the above-mentioned maintenance manpower. The product delivery process control and chasing Wei Wei, the steps and procedures for confirming the acceptance of the dispatch are the same as the above-mentioned methods, and will not be further described here; when the dispatching manpower reaches the receiving place designated by the client, 'this can be shown The dispatching module 50 dispatches records. When the goods are received, the input module 80 can be used to register the pick-up time and confirm the contents of the goods, and the customer can sign or take photos and other recording materials to register the pick-up information, and record the rhyme group 5Q. After the update, the storage #1 is _ touch 6 () N ' and then the cake delivery is mixed; when the material is designated for delivery and location, the customer receives and updates the dispatch record by the input module (4) to Stored in the storage module 60. The pre-shipment dispatching terminal may send a request for inquiry to the personal dispatching machine through the communication module 30, confirming the immediate location of the personal dispatching agent and dispatching the schedule to calculate the time for the pre-"received goods; and the goods transport process In the middle, you can check the immediate location of the personal dispatching machine and the dispatch record schedule to calculate the current location of the shipment and the expected delivery time. After the goods are shipped, you can check the completion dispatch record of the personal dispatching machine. 'Returning the delivery time of the goods to the client, the receipt of the record, etc. The personal dispatching machine can also send the record of the storage module 6 within the communication module 30 while updating the dispatching record. Voice or SMS to proactively notify the dispatcher or client to confirm the completion status of each dispatch record; for example, when the instant return has been received for shipment, the quantity of the goods, when the goods have been delivered to the designated delivery location, and who signed it, etc. Record so that the dispatcher or client can grasp the completion status of each stage. Even when the goods are delivered, the audio and video module 110 can be used to capture the dynamic or static image of the 201201124 image and the digital memory and stored in the storage module 6〇β for later verification. If the goods are delivered to the delivery service through the multiple transfer and delivery procedures, you can also register the flow of goods through a number of personal dispatching machines, and dispatch the manpower to hand over the risk of losing logistics to avoid the loss of goods. It can track the delivery route and time of the goods instantly or regularly, even if it has been delivered to the designated delivery location and the signing personnel. Moreover, the personal dispatching machine of the present invention can store the dispatching records, the positioning coordinates, and the like information in the storage module 60 one by one, and can count the number of completions of the settlement work at a time or on the current day, since the dispatching record is The electronic electronic dispatch work order can be directly downloaded to a computer and directly work to complete the settlement of the number of pieces. It can even perform statistics-jobs such as travel route records. It does not need to be manually input and hand-written. , can greatly reduce the time required for manual calculation and the possibility of errors. Although the case is illustrated by several preferred embodiments, those skilled in the art can make various changes in form without departing from the spirit of the case and Fan Ming. The above-mentioned embodiments are only used to appeal to the case and have been modified or changed by the spirit of the non-use recording book. 201201124 [Simple description of the drawings] The first figure is a schematic diagram of the composition of the present invention. The second figure is a schematic diagram of the composition of the positioning module of the present invention. The third figure is a schematic diagram of the composition of the analog digital signal conversion module of the present invention. The fourth figure is a schematic diagram of the action of the present invention. The fifth figure is a schematic diagram of the dispatch process of the present invention. [Main component symbol description] Microprocessor 10 Positioning module 20 Global positioning system unit 21 Telecom auxiliary positioning unit 21 Communication module 30 Analog digital signal conversion module 40 DTMF encoding unit 41 DTMF decoding unit 42 Dispatch module 50 Storage module 60 display module 70 input module 80 wake-up module 90 navigation module 100 audio-visual module 110

Claims (1)

201201124 七、申請專利範圍: 1. -種人身派遣事務機,該人身派遣事務機主要係包含有: 一微處理器’係用以執行、_各項操作程序; 模、且係電fi連接於該微處理器,用以即時憤測及計算出所 在位置的座標値; 一通訊模組,係電性連接於職處理器,該通訊模組係可與一通訊 網路連接,以接收或傳送各項資訊; 一類比數位峨轉換她,係電性連接魏微處理^,係可將接收 或傳送各項資訊進行類比/數位資料轉換; 一派遣模組,係電性連接於織處理H,其係可自該通訊模組接收 派遣資訊,並形成派遣紀錄;以及 一儲存模組,係電性連接於該微處理器,其係可供儲存各項資訊紀 錄之用。 2. 如申請專利範圍第彳項所述之人身派遣事務機,其中,該通訊模組係指 以GSM、GPRS、PHS、3G、WCDMA、CDMA2000行動通信網路系 統,及WLAN、WIMAX無線網路系統等其中任一通訊網路及其組合達 成通信之連結。 3. 如申請專利範圍第彳項所述之人身派遣事務機,其中,該類比數位訊號 轉換模組係包含一 DTMF編碼單元及一 DTMF解碼單元。 4. 如申請專利範圍第1項所述之人身派遣事務機,其中,該定位模組係包 含一全球定位系統單元,用以接收一全球定位系統衛星之座標信號,以 計算出該人身派遣事務機之位置座標値。 201201124 5. 如申料概圍第1項所述之人身派遣事務機,其中,該定賴組係包 含-電信輔助定位單元’用以侧該通訊網路之複數基地台訊號以計 算出該人身派遣事務機之位置座標値。 6. 如申請專利範圍第!項所述之人身派遣事務機,其巾,該人身派遣事務 機更包含有一顯示模组,俾以於其上顯示各項操作程序及資訊,並藉由 一輸入模組,以操作各項操作程序及動作者。 7. 如申請專利範圍第1項所述之人身派遣事務機,其中,該人身派遣事務 機更包含有一影音模組,俾以擷取動態或靜態影像及音訊。 8. 如申請專利範圍第1項所述之人身派遣事務機,其中,該人身派遣事務 機更包含有一唤醒模組,該唤醒模組係為一無線射頻晶片,俾可接收一 無線訊號,以啟動該人身派遣事務機。 9_如申請專利範圍第1項所述之人身派遣事務機,其中,該人身派遣事務 機更包含有一導航模組,以進行定位導航之用。 10· —種應用如申請專利範圍第1項所述人身派遣事務機之人身派遣方法, 其主要係包含以下步驟: a. —派遣端接受一客戶端之派遣需求; b. 該派遣端與複數派遣人力端之人身派遣事務機聯繫,以取得各派遣 人力端之即時地理位置; c. 依各派遣人力端與該客戶端之地理位置距離排定優先派遣順序; d·該派遣端依優先派遣順序向最先優先之派遣人力端之人身派遣事 務機發出派遣需求資訊; e.該派遣人力端於接收派遣需求後,以該人身派遣事務機向派遣端確 201201124 認是否接受派遣需求’若否則該派遣端向下一優先派遣人力端之人身派 遣事務機發出派遣需求資訊; f. 該派遣人力端之人身輯事務機於接受派Μ求後形成一派遣紀 錄;以及 g. 依工作完成狀況更新該派遣紀錄。201201124 VII. Patent application scope: 1. - Personal dispatching machine, the personal dispatching machine mainly includes: a microprocessor 'for executing, _ various operating procedures; The microprocessor is used to instantly detect and calculate the coordinates of the location; a communication module is electrically connected to the processor, and the communication module can be connected to a communication network to receive or transmit each Item information; a type of ratio 峨 conversion, electrically connected Wei Wei processing ^, can receive or transmit various information for analog / digital data conversion; a dispatch module, is electrically connected to the weave processing H, its The dispatching information can be received from the communication module and form a dispatch record; and a storage module is electrically connected to the microprocessor for storing various information records. 2. For the personal dispatch service as described in the scope of the patent application, the communication module refers to the GSM, GPRS, PHS, 3G, WCDMA, CDMA2000 mobile communication network system, and WLAN, WIMAX wireless network. Any one of the communication networks and their combinations to achieve a communication link. 3. The personal dispatch server as described in the scope of the patent application, wherein the analog digital signal conversion module comprises a DTMF coding unit and a DTMF decoding unit. 4. The personal dispatching machine according to claim 1, wherein the positioning module comprises a global positioning system unit for receiving a coordinate signal of a global positioning system satellite to calculate the personal dispatching transaction. The position of the machine is 座. 201201124 5. The personal dispatch service as mentioned in item 1 of the claim, wherein the set consists of a telecommunications auxiliary positioning unit for calculating the plurality of base station signals of the communication network to calculate the personal dispatch. The location coordinates of the transaction machine. 6. If you apply for a patent scope! The personal dispatching machine, the towel, the personal dispatching machine further includes a display module for displaying various operating procedures and information thereon, and operating the operations by an input module. Program and actor. 7. The personal dispatching machine as described in claim 1, wherein the personal dispatching machine further comprises an audio and video module for capturing dynamic or static images and audio. 8. The personal dispatching machine of claim 1, wherein the personal dispatching machine further comprises a wake-up module, wherein the wake-up module is a radio frequency chip, and the wireless transceiver can receive a wireless signal. Start the personal dispatching machine. 9_ The personal dispatching machine of claim 1, wherein the personal dispatching machine further comprises a navigation module for positioning and navigation. 10. The application of the personal dispatching method of the personal dispatching machine mentioned in the scope of claim 1 of the patent application mainly includes the following steps: a. - the dispatching end accepts the dispatching requirement of a client; b. the dispatching end and the plural Dispatching the human-powered person to dispatch a business machine to obtain the real-time geographic location of each dispatched manpower; c. arranging the priority dispatch order according to the geographic distance between each dispatched manpower and the client; d· the dispatcher is dispatched according to priority In order to dispatch the demand information to the person who dispatched the manpower to the first priority; e. After dispatching the manpower to receive the dispatch request, the dispatcher will send the dispatcher to the dispatcher to confirm whether to accept the dispatch request. The dispatcher dispatches the dispatcher to the next person who dispatches the manpower to dispatch the demand information; f. the dispatcher of the manpower to dispatch a dispatcher to form a dispatch record; and g. update according to the work completion status The dispatch record.
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