JP3759896B2 - Dispatch system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a vehicle allocation system that distributes vehicles according to a user's request, and more particularly, to a public vehicle allocation system that distributes vehicles of a plurality of passenger transporters.
[0002]
[Background Art and Problems to be Solved by the Invention]
Route buses as public transport are usually set according to the number of users, so the number of buses is reduced in areas or times when the number of users is small. It's hard to say.
[0003]
On the other hand, a taxi is more convenient than a route bus in that there are no restrictions on the operation route and operation time, but it may be inconvenient due to the absence of the restriction. In other words, if a taxi is waiting at a taxi waiting place installed at a station, hospital, government office, etc., or if there are many empty taxis that can be easily stopped, the waiting time is It does not occur, but if there is no taxi in the waiting area, or if there is no empty taxi, there will be a waiting time. If you know the taxi company's calling phone number, you can call it here, but if you don't know the phone number or forget it, you will have to check it. Even if you can call a taxi, if it is an unfamiliar area for the user, it may be difficult to know where and what taxi is coming.
[0004]
In view of such circumstances, an object of the present invention is to realize a more convenient public new transportation system.
[0005]
[Means for Solving the Problems]
  A vehicle allocation system according to the present invention includes a plurality of vehicle allocation systems.taxiIt is a dispatch system that dispatches a dealer's vehicle, and generates vehicle request information in response to user operations.Installed in a public place that outputs a vehicle allocation confirmation letterA vehicle call terminal;A vehicle control center that has jurisdiction over the vehicles of each taxi company,Vehicle request information,Obtained from the vehicle jurisdiction centerBased on the vehicle allocation result information indicating the vehicle allocation result up to a predetermined time point and the vehicle allocation possible vehicle information indicating the vehicle that can be allocated at the predetermined time point,taxiThe track record of the vehicle distribution ratio among supplierstaxiA vehicle allocation management center for determining a vehicle allocation vehicle corresponding to the vehicle request information so as to approach a vehicle allocation ratio defined in advance among contractors.
[0006]
  The vehicle calling terminal is preferably installed at a place where there are many users, that is, a place where people can easily gather, such as public facilities, stations, hospitals, government offices, stores, event venues, ceremonial occasions, and the like. The user can call the vehicle by operating the vehicle calling terminal without knowing the calling telephone number of the passenger transporter (for example, taxi company). The dispatch management center has vehicle information that can be dispatched collected in real time, and selects a suitable vehicle based on the vehicle request information from the vehicle call terminal and this dispatchable vehicle information, and dispatches it quickly. Can do.Further, the vehicle calling terminal has image acquisition means for acquiring image information of the user, and transmits the vehicle request information including the image information to the vehicle allocation management center. The vehicle allocation management center transmits the vehicle request information to the determined vehicle. Send.
[0007]
  taxiBusiness areas of vendors often overlap. In the vehicle allocation system, convenience increases as the number of vehicles that can be handled increases. For this reason, in the vehicle allocation system according to the present invention, a plurality of vehicle allocation systemstaxiDeal with the vendor's vehicle, but in this casetaxiIt is desirable that the allocation of dispatch is fair to the contractor. For this reason, in the vehicle allocation system according to the present invention, the vehicle allocation management center further includes a plurality of vehicle allocation results based on the vehicle allocation results.taxiThe track record of the vehicle distribution ratio among supplierstaxiA dispatch vehicle is determined so that it may approach the vehicle distribution ratio prescribed | regulated previously among dealers.
[0008]
  However, usually usetaxiThere are not a few users who have fixed contractors. Therefore, in the vehicle allocation system according to the present invention, the vehicle allocation management center includes the vehicle request information.taxiIf information specifying the supplier is included, the specifiedtaxiA vehicle to be dispatched is determined from a vehicle that can be dispatched by a dealer. With this configuration,taxiIt is also possible to respond to the user's request to specify a supplier.
[0009]
DETAILED DESCRIPTION OF THE INVENTION
Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing an overall configuration of a dispatch system 10 configured as a taxi dispatch system, FIG. 2 is a block diagram showing a configuration of a dispatch management center 14, and FIG. 3 is a block diagram showing a configuration of a vehicle call terminal 12. 4 is a block diagram showing the configuration of the vehicle control center 16, and FIG. 5 is a block diagram showing the configuration of the in-vehicle device 18 mounted on each vehicle.
[0010]
First, the overall configuration of the vehicle allocation system 10 shown in FIG. 1 will be described. The vehicle allocation system 10 selects a vehicle (that is, a taxi) corresponding to the vehicle request information generated by the vehicle calling terminal 12 according to a user's operation from the vehicles 20 of a plurality of passenger transporters (for example, taxi operators). , A system for dispatching to a point corresponding to the vehicle request information (or a point corresponding to the vehicle calling terminal 12). The dispatch vehicle is determined at the dispatch management center 14. A vehicle distribution ratio is determined in advance among a plurality of passenger transporters that belong to the system 10, and the vehicle allocation management center 14 determines the vehicle allocation according to the vehicle distribution ratio within a range that satisfies the requirements of the vehicle request information. decide.
[0011]
The vehicle calling terminal 12 is preferably installed at a place where people can easily gather, such as a station, a hospital, a government office, a store, or the like. It can also be installed outdoors (for example, on the shoulder of a road) like a so-called “bus stop”. The vehicle calling terminal 12 and the dispatch management center 14 are configured to be freely connectable via a wired or wireless communication line (for example, a public line network, the Internet, a dedicated line, etc.) 22, and various information is exchanged between them. It has become so. With such a configuration, the vehicle request information generated at the vehicle call terminal 12 by the user's operation is transmitted to the vehicle allocation management center 14 via the communication line 22, and vehicle allocation management corresponding to the vehicle request information is performed. Information indicating the dispatched vehicle determined in the center 14 is transmitted to the vehicle calling terminal 12 via the communication line 22.
[0012]
Each passenger transporter is provided with at least one vehicle jurisdiction center 16 for managing the operation of owned vehicles. Various information is exchanged between the vehicle control center 16 and each vehicle 20 by radio. For example, information indicating a dispatch instruction is transmitted from the vehicle jurisdiction center 16 to the vehicle 20, and the position and dynamics of the vehicle 20 (empty vehicle, actual vehicle [passenger transporting vehicle], receiving vehicle) are transmitted from the vehicle 20 to the vehicle jurisdiction center 16. Information indicating [vehicle moving to reserved point], resting, etc.) is transmitted.
[0013]
The vehicle allocation management center 14 and the vehicle control center 16 are also configured to be connectable by a wired or wireless communication line (for example, a public line network, the Internet, a dedicated line, etc.) 24, and predetermined information is also exchanged between them. It can be done. For example, information indicating a dispatch instruction is transmitted from the vehicle allocation management center 14 to the vehicle management center 16, and data indicating a vehicle that can be allocated (or data indicating an empty vehicle) or vehicle allocation from the vehicle management center 16 to the vehicle allocation management center 14. The travel result data (for example, boarding position, getting off position, route, moving distance, required time, etc.) of the vehicle 20 is transmitted.
[0014]
Next, a more detailed configuration of each part of the dispatch system 10 will be described. The vehicle allocation management center 14 as an example shown in FIG. 2 controls each part of the center 14 and performs various information processing such as determination of a vehicle to be allocated and accumulation of data in a storage unit 32 (described later) (for example, a CPU or the like). ) 26, an input unit (for example, a keyboard) 28 for inputting various instructions, an output unit (for example, a display or a printer) 30 for displaying various information on a screen or printing, and a storage unit for storing various parameters for information processing (For example, a RAM, a ROM, or a hard disk) 32, a first transmission / reception unit 34 as an interface for connection to the communication line 22, and a second transmission / reception unit 36 as an interface for connection to the communication line 24.
[0015]
The storage unit 32 stores vehicle-assignable vehicle data 32a acquired from the vehicle control center 16 in real time at a predetermined timing (for example, a predetermined time interval). The dispatchable vehicle data 32a is, for example, vehicle identification data (vehicle ID; for example, vehicle number) of an empty vehicle within a predetermined distance range from the vehicle call terminal 12 for each vehicle call terminal 12, and the position of the vehicle. Or the data which show the distance to the vehicle calling terminal 12 are included.
[0016]
The storage unit 32 holds a program including a predetermined vehicle allocation algorithm 32b. The control unit 26 determines a dispatch vehicle according to a program including a predetermined dispatch algorithm 32b. The dispatch algorithm 32b is a rule for determining a dispatch vehicle based on vehicle request information, a vehicle distribution ratio among a plurality of passenger transporters, and the like. The program is read from a computer-readable storage medium (for example, CD-ROM, DVD, MO, etc.) via a removable device (not shown) and installed in the storage unit 32.
[0017]
Further, the storage unit 32 stores vehicle allocation result data 32c indicating the passenger transportation performance by the vehicle allocated by the system 10. This vehicle allocation record data 32c is, for example, information indicating a boarding point (for example, information indicating the vehicle calling terminal 12) and information indicating a landing point (for example, the latitude, longitude, or region of the point of departure) in one passenger transport unit. In addition to name, etc., information including transportation distance, transportation time, fee, vehicle ID, passenger carrier ID, and the like is included. In addition, a predetermined cumulative value for each passenger carrier calculated by the control unit 26 based on the information (for example, the actual number of dispatches, the total transportation distance, the total transportation time, the total amount of charges, etc.) is included. The control unit 26 refers to the dispatching record data 32c and determines the dispatching vehicle so as to fill the shortage of the dispatching record with respect to a predetermined vehicle distribution ratio. For example, when the vehicle distribution ratio between two passenger transporters when the passenger transporter is not specified in the vehicle request information is defined to be 1: 1 in the number of dispatches, the control unit 26 Then, the number of times of dispatching of the two passenger transporters recorded as the dispatching record data 32c is acquired, and the vehicle of the passenger transporter with the smaller number is used as the dispatching vehicle (or candidate thereof). Even when the vehicle distribution ratio is determined by other parameters, a vehicle allocation candidate is selected by the same method. Here, the control unit 26 makes the vehicle a candidate for a dispatch vehicle when there is no empty vehicle, or when it is impossible to select the passenger transporter's vehicle as the dispatch vehicle. This is because the vehicle of the other passenger transporter must be selected as the dispatch vehicle, that is, the dispatch vehicle may not be determined only by the vehicle distribution ratio.
[0018]
When determining the dispatched vehicle, the control unit 26 transmits information (for example, a vehicle number) indicating the dispatched vehicle to the vehicle calling terminal 12. Preferably, the control unit 26 is directed to the vehicle so that the vehicle crew can identify the user (that is, information that can be shared by the vehicle crew and the user, for example, a unique dispatch ID for each dispatch (work)). Etc.). This information is output from the output unit (66 in FIG. 5) of the in-vehicle device 18. Furthermore, when the vehicle calling terminal 12 has a function for printing a boarding reservation ticket as described later, it is desirable to print information for the vehicle crew to specify the passenger on this boarding reservation ticket. By doing so, the vehicle crew member confirms the information (for example, the dispatch ID) described in the boarding reservation ticket and compares it with the information output from the output unit (66 in FIG. 5), thereby preventing spoofing. Is done.
[0019]
Further, the vehicle call terminal 12 may be provided with a camera (not shown) to acquire a user image (for example, a face image). In that case, the vehicle calling terminal 12 includes this image information in the vehicle request information and transmits it to the vehicle allocation management center 14, and the vehicle allocation management center 14 transmits the image to the in-vehicle device 18 of the determined vehicle allocation vehicle. By outputting this image at the output unit (66 in FIG. 5; described later) of the in-vehicle device 18, it becomes possible for the vehicle crew to confirm the reservation person. This camera can be used for preventing mischief.
[0020]
The vehicle calling terminal 12 as an example shown in FIG. 3 controls various parts of the terminal 12 and performs various information processing such as generation and transmission of vehicle request information and storage of data in a storage unit 46 (described later). (For example, a CPU) 38, an input unit (for example, a keyboard) 40 for inputting various instructions, a display output unit (for example, a display) 42 for displaying various information on a screen, and an output of a boarding reservation ticket (for example, 76 in FIG. 8) As an interface for connecting to the communication line 22, a print output unit (for example, a thermal printer) 44 for performing print output, a storage unit (for example, RAM, ROM, hard disk, etc.) 46 for storing various parameters for information processing The transmission / reception part 48 is provided. Preferably, the input unit 40 and the display output unit 42 are integrally configured as a touch panel.
[0021]
The control unit 38 displays input guidance on the display output unit 42 according to a predetermined procedure. Based on the information input from the input unit 40 in accordance with this input guidance, the control unit 38 generates vehicle request information. This vehicle request information includes, for example, the number of vehicles, information indicating the presence / absence of designation of a passenger transporter, and information for identifying the passenger transporter when performing the designation (for example, the ID of the passenger transporter). As soon as the vehicle request information is generated, the control unit 38 transmits the vehicle request information to the dispatch management center 14. At this time, the vehicle request information may be transmitted as packet data, or may be transmitted using a dedicated communication channel (for example, a time slot). In particular, when packet data is used, the vehicle request information includes information for specifying the vehicle call terminal 12 (for example, the ID of the vehicle call terminal) or information indicating a vehicle allocation request ID.
[0022]
The vehicle request information may further include information indicating a user's destination (for example, Shinjuku / Shibuya), a direction (for example, up / down), or a destination. By including these pieces of information, it is possible to determine the dispatch vehicle more efficiently. For example, when the vehicle request information includes information indicating a destination or direction, the vehicle allocation management center 14 moves a vehicle that is traveling toward the destination or direction and is approaching the vehicle call terminal 12 Candidate). A vehicle that is moving away from the vehicle calling terminal 12 that has transmitted the vehicle request information, or a vehicle that is traveling in a direction opposite to the destination or direction desired by the user needs a U-turn or a detour at any point. If a vehicle to be dispatched is selected as described above, the effort is eliminated, and the vehicle can be dispatched more quickly to the boarding point. Further, the boarding point may be set at different positions for the up lane and the down lane.
[0023]
The storage unit 46 stores a program for realizing each process in the vehicle calling terminal 12. The control unit 38 operates according to this program. The program is read from a computer-readable storage medium (for example, CD-ROM, DVD, MO, etc.) via a removable device (not shown), or downloaded via the communication line 22 and stored in the storage unit 46. Installed.
[0024]
The vehicle control center 16 as an example shown in FIG. 4 controls the respective parts of the center 16 and performs various information processing such as acquisition of vehicle data and storage of data in a storage unit 56 (described later) (for example, a CPU or the like). ) 50, an input unit (for example, a keyboard) 52 for inputting various instructions, an output unit (for example, a display or a printer) 54 for performing screen display or print display output of various information, and a storage unit for storing various parameters for information processing (For example, RAM, ROM, hard disk, etc.) 56, a first transmission / reception unit 58 as an interface for connecting to the communication line 24, and a second transmission / reception unit 60 as an interface for wireless communication with the in-vehicle device 18 Prepare.
[0025]
The control unit 50 acquires the position and dynamics of the vehicle under its jurisdiction at a predetermined timing (for example, at a predetermined cycle) in real time, and stores this in the storage unit 56 as vehicle data 56a. The dispatchable vehicle data (32a in FIG. 2) stored in the dispatch management center 14 is generated based on the vehicle data 56a. More specifically, for example, the control unit 50 sends vehicle data 56a including identification data, a position, a moving direction, a speed, and the like to the vehicle allocation management center 14 at a predetermined timing for a vehicle whose movement is “empty”. (For example, at a predetermined cycle; for example, every time the vehicle data 56a is updated). The vehicle allocation management center 14 (the control unit thereof) associates the received vehicle data 56a with at least one of the vehicle call terminals 12, and stores the vehicle data as possible vehicle data for the vehicle call terminal 12 (32 in FIG. 2). (Update). At this time, the association between the vehicle allocation possible vehicle data and the vehicle calling terminal 12 is performed based on, for example, the distance between the vehicle position and the vehicle calling terminal 12 (for example, within a predetermined distance). Furthermore, when the moving route, the moving direction, and the like of the vehicle are acquired as the vehicle data 56a, these can also be adopted as the association reference. At this time, the dispatchable vehicle data corresponding to one vehicle calling terminal 12 may be further classified for each moving direction.
[0026]
In addition, the control unit 50 acquires travel result data (for example, a boarding position, a getting-off position, a route, a moving distance, a required time, etc.) 56b from the in-vehicle device 18 in real time at a predetermined timing (for example, at a predetermined cycle). Store in the storage unit 56. Then, the control unit 50 transmits travel result data 56b for the vehicle that has been dispatched by the system 10 and that has completed passenger transportation to the dispatch management center 14. In the dispatching management center 14, this traveling record data or the accumulated data for each passenger transporter calculated based on this traveling record data is stored in the storage unit (32 in FIG. 2) as dispatching record data (32c in FIG. 2). Added.
[0027]
An in-vehicle device 18 shown as an example in FIG. 5 controls a part of the device 18 and performs various information processing such as generation of travel data 62 (for example, a CPU), and an input unit (for example, a keyboard) for inputting various instructions. ) 64, an output unit (for example, a display or a printer) 66 for performing screen display or print display output of various information, a storage unit (for example, RAM, ROM or hard disk) 68 for storing various parameters for information processing, and vehicle jurisdiction A transmission / reception unit 70 is provided as an interface for wireless communication with the center 16. In addition, a GPS device 72 and a charge meter 74 are connected to the in-vehicle device 18 so that the in-vehicle device 18 can acquire information indicating the position (for example, latitude and longitude) of the vehicle 20 and information indicating the transportation fee from them. It has become.
[0028]
Next, operation | movement of the vehicle allocation system 10 concerning this embodiment is demonstrated with reference to drawings. 6 is a flowchart showing the operation of the vehicle allocation system 10, FIG. 7 is a diagram showing an example of an input guidance screen of the vehicle calling terminal 12, and FIG. 8 is an example of a boarding reservation ticket 76 output from the vehicle calling terminal 12. FIG.
[0029]
First, vehicle request information is generated at the vehicle calling terminal 12 (step S10). As described above, each information that is the basis of the vehicle request information is input operation of the input unit (40 in FIG. 3) by the user according to the input guidance of the display output unit (42 in FIG. 3) of the vehicle calling terminal 12. Obtained by. FIG. 7 shows an example of an input guidance screen displayed on the touch panel. First, the number of vehicles is acquired by a selection operation (pressing a button image portion displayed on the screen) on the number selection screen (a). By the same selection operation, whether or not to designate a passenger transporter (for example, a taxi company) is selected (b). If so, the passenger transporter is selected (c), and the vehicle call is reconfirmed ( (D), step S11). When a passenger transporter is selected in (c), the dispatch vehicle is selected from the passenger transporter's vehicles. In addition, on the screen (c) for selecting a passenger transporter, as shown in the figure, the service content (for example, fee structure, additional service content, etc.) for each passenger transporter may be confirmed. Alternatively, an approximate required time from the start of operation of the terminal 12 to boarding may be transmitted from the dispatching management center 14 to the vehicle call terminal 12 at any given timing and displayed on the screen. Further, the time display may be performed for each passenger carrier. The required time can be acquired from the vehicle allocation possible vehicle data.
[0030]
When reconfirmation of the vehicle call is performed (step S11), the vehicle request information acquired so far is transmitted to the vehicle allocation management center. The vehicle allocation management center 14 selects an optimal vehicle allocation according to the vehicle allocation algorithm based on the received vehicle request information, vehicle allocation possible vehicle data stored in the storage unit, and vehicle allocation actual data (step S12). During this time, the vehicle call terminal 12 displays a standby screen (e).
[0031]
Next, the vehicle allocation management center 14 sends the vehicle calling terminal 12 identification data (for example, a vehicle number) of the vehicle to be allocated and data (for example, vehicle allocation ID [the vehicle allocation management center 14 for identifying the reservation user). And the like (for example, the ID of the vehicle calling terminal 12) and the data for identifying the reservation user (for example, the allocation ID). , Respectively (step S13). The vehicle calling terminal 12 displays and outputs that the dispatch (reservation) is completed (f), and outputs a boarding reservation ticket 76 shown in FIG. 8, for example, based on this data. This boarding reservation ticket 76 includes a dispatch ID number 78, a bar code 80 indicating the dispatch ID, a vehicle call terminal installation position 82, a vehicle number 84, a selected passenger transporter name 86, a contact 88, and a date and time (for example, reservation completion) 90) is printed. Among these, for example, the vehicle allocation ID and the barcode 80 can be used as an ID or a barcode for user confirmation (authentication) by a crew member of the vehicle to be allocated or when the arrival of the reserved vehicle is delayed. it can. In order to use this barcode 80, the in-vehicle device 18 or the vehicle calling terminal 12 may be provided with a barcode reader. The passenger transporter name 86 and the vehicle number 84 are effective for the user to specify the dispatch vehicle at the boarding point or in the vicinity thereof. In order to further facilitate identification of the user, an image including the characteristic design of the dispatch vehicle may be printed on the boarding reservation ticket 76. In addition, a map indicating the boarding point may be printed on this boarding reservation ticket 76. For example, when the distance between the vehicle calling terminal 12 and the corresponding boarding point becomes long, such as when the vehicle calling terminal 12 is installed at a position where the vehicle cannot enter, a rough map from the vehicle calling terminal 12 to the boarding point It is convenient to print on the boarding pass.
[0032]
When the in-vehicle device 18 receives the data sent from the dispatch management center 14 via the vehicle control center 16 when selected as the dispatch vehicle, the in-vehicle device 18 immediately changes the dynamic state to the “receiving vehicle” state, and the crew member receives a new passenger. Make it unacceptable. More specifically, the dynamic indicator lamp (not shown) is switched to “arrival”, and from the output unit (66 in FIG. 5) of the in-vehicle device 18, the vehicle calling terminal 12 is handled as a dispatch vehicle of the system 10. Information indicating a command to go to the boarding point (dispatch command) is displayed and output as text or an image (map) (and may be accompanied by a voice instruction).
[0033]
When the dispatch vehicle and the reservation user arrive at the boarding point, the reservation user specifies the dispatch vehicle by the boarding reservation ticket. Moreover, the crew of a vehicle compares the information described in the boarding reservation ticket with the information output from the vehicle-mounted device, and specifies that the passenger is a reservation user. When this specification is completed, the reservation user gets into the vehicle (step S14). During the period from when the passenger gets on (step S14) until the passenger gets off at the destination (step S16), the vehicle management center 16 obtains the running record data of the vehicle at any time (step S15). Then, after getting off, this travel result data is added to the dispatch result data (step S17). The vehicle allocation management center 14 (the control unit thereof) creates a report based on vehicle allocation actual data periodically (for example, every week or every other month) and notifies each passenger transporter of this report. At this time, the ratio of the number of times each passenger transporter is designated with respect to the total number of times that the passenger transporter is designated within a predetermined period is acquired based on the dispatching result data, and information indicating the ratio is described in the report. You may do it. Each passenger transporter can grasp the company's designated situation and reflect this in service improvement.
[Brief description of the drawings]
FIG. 1 is a block diagram showing a configuration of a vehicle allocation system according to an embodiment of the present invention.
FIG. 2 is a block diagram showing a configuration of a dispatch management center in the dispatch system according to the embodiment of the present invention.
FIG. 3 is a block diagram showing a configuration of a vehicle calling terminal in the vehicle allocation system according to the embodiment of the present invention.
FIG. 4 is a block diagram showing a configuration of a vehicle management center in the vehicle allocation system according to the embodiment of the present invention.
FIG. 5 is a block diagram showing a configuration of an in-vehicle device in the vehicle allocation system according to the embodiment of the present invention.
FIG. 6 is a flowchart showing a series of operations related to vehicle allocation in the vehicle allocation system according to the embodiment of the present invention.
FIG. 7 is a diagram showing an example of input guidance displayed on the vehicle calling terminal in the vehicle allocation system according to the embodiment of the present invention.
FIG. 8 is a diagram illustrating an example of a boarding reservation ticket output from a vehicle calling terminal in the vehicle allocation system according to the embodiment of the present invention.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 10 Vehicle allocation system, 12 Vehicle calling terminal, 14 Vehicle allocation management center, 16 Vehicle control center, 18 Vehicle equipment, 20 Vehicle, 22 Communication line, 24 Communication line, 32a Vehicle allocation possible vehicle data, 32b Vehicle allocation algorithm, 32c Vehicle allocation actual data, 56a Vehicle data, 56b travel performance data, 76 boarding reservation ticket.

Claims (3)

A dispatch system for dispatching vehicles from a plurality of taxi operators,
A vehicle call terminal installed in a public place or the like that generates vehicle request information in response to a user's operation and outputs a dispatch confirmation to confirm dispatch ;
A vehicle control center that has jurisdiction over the vehicles of each taxi company,
Based on the vehicle request information, the vehicle allocation result information indicating the vehicle allocation result up to a predetermined time acquired from the vehicle control center , and the vehicle allocation possible vehicle information indicating the vehicle that can be allocated at the predetermined time point, between the plurality of taxi companies A vehicle allocation management center that determines a vehicle to be allocated corresponding to the vehicle request information so that the actual vehicle allocation ratio of the vehicle approaches a vehicle distribution ratio prescribed in advance among the plurality of taxi operators;
A vehicle allocation system characterized by comprising: When the vehicle request information includes information for designating a taxi dealer, the dispatch management center , based on the information acquired from the vehicle jurisdiction center , dispatches vehicles from the designated taxi carrier's dispatchable vehicles. The vehicle allocation system according to claim 1, wherein: The vehicle call terminal has image acquisition means for acquiring image information of a user, includes image information in the vehicle request information, and transmits the vehicle request information to a dispatch management center.
The vehicle allocation management center according to claim 1, wherein the vehicle allocation management center transmits the vehicle request information to the determined vehicle.

Images