KR20070046255A - Method and apparatus for providing order service using code-input with mobile devices - Google Patents

Abstract

 The present invention relates to a method of providing an order service using a personal portable terminal, and a method of providing an order service using a code input method, an order confirmation, a call, a reservation using a personal portable terminal, and an apparatus to which the method is applied. A purchaser accessing an order service server using various communication services using a personal mobile terminal; Receiving and recognizing, by the order service server, the purchaser's orderer identification information from the personal mobile terminal; Receiving, by the order service server, order service information for which the purchaser requests from the personal portable terminal by using a method of inputting a code; Confirming and storing the orderer identification information and the order service information by the order service server; And the order service server transmitting the orderer identification information and the order service information to a seller terminal.

According to the present invention, a purchaser can receive a convenient and quick service by using a personal mobile terminal at any time without a request receiving employee, and can directly apply for services such as product order, order confirmation, employee call, and reservation in real time. By using the purchaser's personal mobile terminal to provide ordering services, the system construction cost for installing order-only terminals can be reduced, and the service quality and processing status of the ordering service can be processed online in real time. In addition to providing to the buyer can have the advantage of reducing labor costs.

Order service server, seller terminal, order information, order information, seller identification code, order identification code, order service information, detailed order service information, product code, SMS (Short Message Service), ARS (Automatic Response System)

Description

Order service method using a code input method using a personal mobile device and a device to which the method is applied {METHOD AND APPARATUS FOR PROVIDING ORDER SERVICE USING CODE-INPUT WITH MOBILE DEVICES}

1 is a diagram showing the configuration of a computer network system for providing an order service using a personal mobile terminal according to the present invention.

2 is a block diagram of the order service server of FIG. 1 in accordance with the present invention.

3 is a flowchart illustrating an embodiment of a procedure of a whole order service according to the present invention.

4 is a flowchart illustrating an embodiment of a procedure of an order service using the Internet according to the present invention.

5 is a diagram illustrating an embodiment of writing a message of an order service using SMS according to the present invention.

6 is a flowchart illustrating an embodiment of a procedure of ordering service using ARS according to the present invention.

7A, 7B, 7C, and 7D illustrate an embodiment of a product order service progress procedure of an order service using a mobile phone according to the present invention.

8 is a view showing an embodiment of the order information storage function of the order service using a mobile phone according to the present invention.

9A and 9B illustrate an embodiment of an order confirmation service of an order service using a mobile phone according to the present invention.

10A and 10B illustrate an exemplary embodiment of an employee calling service of an order service using a mobile phone according to the present invention.

11A, 11B, and 11C illustrate an embodiment of a reservation service of an order service using a mobile phone according to the present invention.

12 is a diagram illustrating an embodiment of an order number automatic assignment service of an order service using a mobile phone according to the present invention.

Figure 13a, Figure 13b is a view showing an embodiment of the application for use in karaoke of the order service using a mobile phone according to the present invention.

<Explanation of symbols for the main parts of the drawings>

100: personal mobile terminal

200: order service server

300: seller terminal

400: billing server

210: communication network access control unit

220: Buyer Management Department

230: Merchant Management Department

240: storage unit

 The present invention relates to a method of providing an order service using a personal portable terminal, and a method of providing an order service using a code input method, an order confirmation, a call, a reservation using a personal portable terminal, and an apparatus to which the method is applied. Looking at the conventional technology, using the order receiving terminal in the store, or using the buyer's wireless LAN support terminal connected to the server via a wireless LAN via the access point (AP), or using a mobile phone of the buyer It is common to use a menu-down ordering service that accesses a server via the Internet, downloads information on ordered products, and applies for ordering services.

However, in case of using a dedicated terminal for receiving an order, it takes a lot of initial installation cost and system maintenance cost according to the construction and operation of the system such as a dedicated terminal for receiving an order and a server, and the purchaser is not familiar with how to use the dedicated terminal for receiving an order. No labor costs can be saved as the receiving employee is required.

The wireless LAN access method via the access point (AP) using the purchaser's wireless LAN support terminal can be conveniently used as a terminal owned by the purchaser, but a terminal capable of accessing the wireless LAN via the access point (AP) It is expensive and inconvenient to carry, so even if the system is built by investing excessive initial installation cost, the number of buyers who can use the service is insufficient, which is insufficient.

When using a mobile phone of a buyer, there is an advantage that a popular mobile phone can be used, but a menu-down order service is used to receive product information from a server through a mobile phone. For example, a restaurant has an average of 40-50 foods per store. There are only 6-7 pieces of product information that can be displayed on one screen of the mobile phone, so the buyer searches the small screen of the mobile phone to find the product that he / she is ordering, and repeats until the desired product information is found. Since product information must be received over the wireless Internet, it is inconvenient to use, communication load is high, service time is delayed, and communication cost is wasted. Above all, sufficient information such as actual image of the product is limited due to limited mobile phone screen size. The disadvantage is that it is not convenient to use .

In addition, it does not support the calling service, which is one of the most frequent ordering services used by buyers, so service efficiency is insufficient, and it is inconvenient to reenter the buyer's information when additional orders are not supported because it does not support the function of storing the buyer's information. Have

Therefore, the present invention was devised to solve such a problem, and an object of the present invention is convenient for a purchaser and any individual including a mobile phone possessed by a purchaser to reduce a system initial installation cost and a maintenance cost for a seller. It should support universality so that mobile terminals can be used without distinction, and multiple sellers should be able to use the server jointly, and through various communication services such as Internet, SMS, ARS, etc. in order to increase the convenience of the buyer and to expand the utility of the service. In addition to providing product orders and reservations as well as ordering services such as order confirmation and calling, which frequently use the service of the buyer, the ordering service should be shortened by reducing the cumbersome input procedure, and the most used individual Using a mobile phone When hayeoteul, to be offered a new order service method must support the economic profitability and usability of efficiency rather than down menu approach has the disadvantage that do not provide detailed information about the product and uncomfortable to use it takes a lot of communication load.

According to an aspect of the present invention for achieving the above object, in a method of providing an order service using a code input method using a personal portable terminal, a purchaser uses an individual portable terminal to provide an order service server using various communication services. Connecting; Receiving and recognizing, by the order service server, the purchaser's orderer identification information from the personal mobile terminal; Receiving, by the order service server, order service information for which the purchaser requests from the personal portable terminal by using a method of inputting a code; Confirming and storing the orderer identification information and the order service information by the order service server; And the order service server transmitting the orderer identification information and the order service information to a seller terminal.

In a preferred embodiment of the feature, the order service server further comprises the step of receiving the order service processing status of the buyer from the seller terminal.

In a preferred embodiment of this feature, the personal mobile terminal is a cellular phone, a Personal Communication Service (PCS) phone, a Global System for Mobile (GSM) phone, a Wideband CDMA (W-CDMA) phone, a CDMA-2000 phone, and an MBS ( Mobile Broadband System (VoIP) phone, Voice over IP (VoIP) phone, Personal Digital Assistant (PDA), NoteBook PC, characterized in that the various communication services include any one or more of the Internet, SMS, ARS The orderer identification information includes a number, a table number, a room number, an order number, and a purchaser's access information used when accessing the order service server through the personal portable terminal. At least one of them.

According to a preferred embodiment of the present invention, the order service server receives the purchaser identification information of the purchaser is a method of using the purchaser access information used when connecting to the order service server with the personal portable terminal as orderer identification information. A method of retrieving the purchaser's identification information of the buyer stored in the server using the purchaser's access information used when accessing the order service server with the personal mobile terminal, and confirming the purchaser's identification information to the buyer, and using the purchaser's identification information as a result of the confirmation; Is characterized in that it comprises at least one or more of the method of directly inputting the orderer identification information provided by the seller using the personal portable terminal.

In a preferred embodiment of this feature, the order service is characterized in that it comprises one of a product order, order confirmation, call, reservation, and in the case of the order confirmation service the order service server by referring to the orderer identification information Retrieving order processing status information stored in an order service server; and transmitting the search result to the purchaser and ending the search result.

According to another aspect of the present invention for achieving the above object, in the device to which the order service providing method using a code input method using a personal portable terminal is applied, the buyer uses a variety of communication services using the personal portable terminal Communication network access control unit for supporting access to the order service server by; Buyer management unit for receiving and confirming the purchaser identification information and order service information of the buyer and the order service processing status information to the buyer; The orderer identification information, the order A storage unit for storing service information and order service processing status information; and a seller management unit for transmitting the orderer identification information and the order service information to a seller terminal and receiving the order service processing status information from a seller terminal. It features.

Drawing description

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings. It should be noted that the same elements in the drawings are denoted by the same reference numerals wherever possible, and detailed descriptions of well-known functions and configurations that may unnecessarily obscure the subject matter of the present invention will be omitted.

1 is a diagram showing the configuration of a computer network system for providing an order service using a personal mobile terminal according to the present invention. Referring to the drawings, the computer network system is connected to the personal mobile terminal 100 possessed by the purchaser and the communication network, and connected to the order service server 200 located inside or outside the workplace and the seller terminal located inside the workplace. 300, the payment approval server 400 located outside to receive payment information of the buyer transmitted by the order service server and perform payment. And they can be interconnected either locally or by remote access via public telecommunication networks.

Personal mobile terminal 100 is not only a mobile phone that supports voice calls, SMS, Internet access function, but also carry a mobile phone as a mobile phone, the voice call and the Internet access function via a communication network such as wireless LAN and mobile Internet, Personal Communication Service (PCS) phones, Global System for Mobile (GSM) phones, Wideband CDMA (W-CDMA) phones, CDMA-2000 phones and Mobile Broadband System (MBS) phones, Voice over IP (VoIP) phones, PDAs (Personal) Digital Assistant), NoteBook PC, and various communication services such as Internet, SMS, ARS, etc. by referring to server access method and order service application method that seller provides in product list or internet, promotional material, leaflet, etc. It is possible to access the order service server 200 via, and by entering the order information, it is possible to apply for the desired order service.

The order service server 200 provides a management function for providing an order service to a seller, and a buyer orders a product by accessing a server through various communication services such as the Internet, SMS, and ARS using the personal mobile terminal 100. Receives an application for ordering services such as order confirmation, call, reservation, etc., and requests payment service by sending payment information including payment details and payer information of a purchase order requested by the buyer to the payment approval server 400. And, by sending the buyer's order service information to the seller terminal 300 to enable the seller to execute the buyer's order service and receive the order service processing status from the seller terminal 300 to provide the order confirmation service to the buyer. have.

The seller terminal 300 accesses the order service server 200 and executes a service control function such as initial environment registration for providing an order service, a service management function for the result and service status of the buyer's order service, and an order service server ( Receives the order service information of the buyer from the 200, executes the service performing function, and provides the function to send the order service processing status information of the buyer to the order service server (200).

The payment approval server 400 is a server that is located outside and accesses a financial institution to approve payment. The payment approval server 400 receives payment information including payment details and payer information of a product order requested by the buyer from the order service server. It performs payment approval service and provides the function of transmitting payment approval result to order service server.

In addition, although the connection between the order service server 200 and the seller terminal 300 is illustrated in FIG. 1 as a local connection, it may be a local connection located in a business place or a remote connection via a communication network. ) But only one seller terminal 300 is connected to one order service server 200 by connecting a large number of seller terminal 300 to use as a joint server, it is possible to reduce the system construction cost and maintenance costs have.

In addition, in FIG. 1, the type of ordering service provided by a purchaser by accessing the ordering service server 200 using the personal mobile terminal 100 is a food order in a restaurant, a food order in an autonomous restaurant, the Internet via the Internet. Product orders, PC applications in PC rooms, karaoke applications in karaoke, etc. can be provided in various ways.

Table 1

Order Information Order Information Merchant Identification Code Order Identification Code Order Service Information Order Service Type Order Service Information

Table 1 above is a data structure table of order information created using a code input method when a purchaser requests an order service by accessing the order service server 200 using the personal mobile terminal 100.

The order information in Table 1 consists of orderer information and order service information, and the orderer information indicates the subject ordering the service. Specifically, the orderer information consists of a seller identification code and an order identification code. It can be provided using a promotional material, flyers, etc., since the order service server 200 has a buyer's personal portable terminal 100 identification function, even if you use any personal mobile terminal to enter the order information server (order service server ( 200) can be logically connected, so any buyer can apply for an ordering service with a personal mobile terminal 100, and the orderer information includes a function of providing information on a place, such as delivery of ordered goods and employee calls. Can support services

The seller identification code is information for distinguishing sellers when using a joint server, and the access number may be classified by seller or omitted when using a server alone, and the order identification code is information for identifying a buyer in a seller's place of business. For example, a table number, a room number, an order number table, a PC room of a PC room, or a purchaser's connection information can be used. The purchaser's access information is information such as a telephone number, a network address, a website access ID, and the like, used when accessing the order service server 200 through the personal mobile terminal 100.

If the purchaser's access information is used without separately entering the order identification code, the order number table may be arbitrarily designated after the order is processed, and the orderer information for storing the orderer information entered by the buyer with reference to the purchaser's access information may be used. By using the storage function, you can avoid the hassle of re-entry during additional orders, order confirmations, and calls, so you can get fast and convenient services.

 For example, a buyer who ordered food at a restaurant does not move the place within a certain amount of time until the meal is finished. Therefore, if the buyer sets the life time and uses the order information storage function, the buyer can use the service such as ordering or order confirmation or calling. Ordering service can be used conveniently because duplicate order information is not entered.

The order service information represents an object of a service ordered by a buyer, and consists of an order service type and detailed order service information. The order service information may be provided by a seller using a product list in the business place, the Internet, a promotional material, a flyer, and the like. Service types can be divided into product orders, order confirmations, calls, reservations, etc., and code values can be specified for each type, and detailed service details can be defined including detailed order service information.

The detailed order service information is defined in detail order service details according to the type of order service. If the order service type is a product order, the content of the detailed order service information may be a product code and a quantity. The contents of the detailed order service information may be reservation dates, attendees, or reservations. If the order service type is a call, the detailed order service information may be omitted. If the order service type is an order confirmation, the detailed order service information may be used. 2 is omitted and the purchaser's order service processing status information stored in the order service server 200 is searched using the buyer's orderer information, and the search result is transmitted to the buyer's personal mobile terminal 100.

The product code is a function essentially used in an order input service of a code input method, and may be provided using a product list such as a menu provided by a seller. The product list includes not only a product code and a price but also detailed product information of all colors. The products you see for the first time have the advantage of being visible and selected.

However, in the menu-based ordering service, when the buyer receives the product information using the mobile phone, which is the most used personal mobile terminal, it is difficult to provide the product information other than the price due to the small screen of the mobile phone. It is inconvenient to do.

2 is a block diagram of the order service server 200 of FIG. 1 according to the present invention. Referring to the drawings, the order service server 200 is a communication network access control unit 210 to support the communication network connection and the buyer management unit 220 to support the service request of the buyer and the seller to support the service control function and service management function of the seller The management unit 230 and a storage unit 240 for storing the service control information and buyer order information.

The communication network access control unit 210 supports a communication network access function such as a mobile communication network, a data communication network, a circuit switching network, and the like to support a purchaser accessing a server through various communication services such as the Internet, SMS, and ARS using a personal mobile terminal. Have

The purchaser manager 220 has a function of receiving order information and order service information from a buyer and a function of storing the received information in the storage unit 240, and supports the orderer information search function stored in a server. It supports a convenient function that the buyer does not re-enter, and reads the order service information, if the product orders, calls, reservation services can be sent to the seller management unit 230 to request the service execution, in the case of the order confirmation service storage unit The purchaser's order service processing state information stored in the storage unit is searched using the buyer's orderer information of 240 and transmitted to the buyer's personal mobile terminal, and the payment including the buyer's product order settlement history and the payer's information The payment service may be requested by transmitting the information to the payment approval server.

The seller management unit 230 supports a service control function for the seller to perform a task such as registration and change of the order service environment using the seller terminal, and a service management function for managing the status and results of the order service. It supports the function of performing order service by sending / receiving information, such as receipt, execution, completion, notification of completion of order service, to and from seller terminal.

The storage unit 240 stores service control information including communication network connection environment information and seller identification code, order identification code, and product code related to communication service access for the seller to provide the service to the buyer, and the seller orders the service. It stores the order service status information which classifies data on the order service status of the buyer for use in settlement and management.

3 is a flowchart illustrating an embodiment of a procedure of an order service using a personal mobile terminal according to the present invention. Referring to the drawings, step S310 is a step in which a purchaser who wants to request an ordering service attempts to access the ordering service server provided by the seller, and step S320 is performed by the buyer using a personal mobile terminal. S320-1), a step of connecting to the server via various communication services such as SMS (step S320-2), ARS (step S320-3), and the network connection control unit of the order service server according to different communication network connection Start the support module to support the buyer's access, and in step S330 to retrieve the buyer's order information from the storage of the order service server using the order information storage function with reference to the buyer's access information from the buyer management unit of the order service server. In this step, the order information storage function saves the order information when the buyer requests the order service, and further orders, order confirmation, call, etc. This is a convenient function that allows the buyer to use the service without re-entering the order information when requesting the service, and it is a function that the buyer often orders the product and uses the service without moving the place within a certain time. Can be used to set the life time according to the seller's product type, if the order information storage function check result of the orderer information proceeds to step S340, if there is no orderer information proceeds to step S350, step S340 is stored to the buyer Displaying the orderer information and confirming whether it is correct. If the result of the check is correct, proceed to step S360, and if wrong, delete the information of the orderer information storage and proceed to step S350, and step S350, the seller identification code and the orderer identification code, which are orderer information from the buyer. It is a step of receiving input, server multiple seller In case of joint use, there is a method to support access by receiving a seller identification code or assigning a separate access number for each seller.The order identification code is a table number, a room number, an order number table, a PC room of a PC room for each seller. Alternatively, the buyer's access information may be used, and some sellers may use a method of assigning an arbitrary order number by referring to the buyer's access information after an order without receiving an order identification code, and step S360 may use the order service information of the buyer. In the step of receiving input, step S370 is a step of providing a service according to the type of ordering service, in the case of a product order service (step S370-1), the detailed order service information including the product code and quantity additionally received from the buyer step Proceed to S380, if the reservation service (step S370-2), additional reservation from the buyer Now, enter the detailed order service information including the number of attendees, and proceeds to step S380, if the call service (step S370-3) does not receive additional input, proceeds to step S380, and in step S380 the buyer's order information If the buyer's order service is a product order, check the order details and ask the buyer to make a payment. When the buyer requests a payment, the payment information is sent to the payment approval server to request the payment. Receive the approval result from the approval server and include the payment result in the buyer's order information, and in step S390 transmits the order information to the seller terminal to provide the buyer's order service, if the order confirmation service (step S370- 4) proceeds to step S400 using the buyer's orderer information stored in the buyer's order service process stored in the storage; Extract the current status information and send it to the buyer's terminal.

4 is a flowchart illustrating an embodiment of a procedure of an order service using the Internet according to the present invention. Referring to the drawings, the buyer first enters the shop to look at the menu plate to determine the order food, step S411 is the buyer's personal mobile terminal with the most reference to the order service server access method provided by the seller using the menu board, etc. This is a step of physically connecting to the order service server using the mobile phone, indicating the service access using the hot number, and using the 'access' key as a shortcut number to easily access the Internet without directly entering the URL, which is a network address. If you enter it, you can access the server immediately. If you use the ARS service, you can use the 'call' key to pre-register with the mobile carrier so that you can use it. Phone number, network address, website access ID, etc. In order to search for the buyer's order information in the storage unit of the order service server using the order information storage function, the buyer receives the orderer information, and in step S412, the buyer provides the orderer information provided by the seller using the menu board. It is a step of inputting, which includes the function of logically connecting the buyer's mobile phone to the order service server and the function of transmitting the buyer's location information, which is the subject of the order service, and includes table number, room number, order number table, and PC room in the workplace. It can be the PC number of the customer or the access information of the buyer.

Step S413 is a step in which the purchaser enters order service information, and enters a food identification code and quantity in the case of a product order, and may apply for order services such as order confirmation, calling, and reservation, and step S414 is order service. The server checks the order history to the buyer, step S415 is a step in which the buyer checks his order history, and step S416 is the order service server referring to the product information stored in the store by the order service server. The step of asking whether to settle the payment by paying the settlement, the step S417 is a step in which the buyer checks the settlement history and determines the payment, the settlement request that the buyer requests payment is sent to the payment approval server with the buyer's information. , Receiving the approval result, and step S418 is an order service server transmitting the order information of the buyer to the seller terminal. At this time, the orderer information including the table number of the buyer, the order service information including the product code and quantity, and the payment information are transmitted. In step S419, the order service server indicates that the seller has received and processed the order of the buyer. This is a step of transmitting, and when the buyer later inquires about the progress of the order service, the server can deliver the order processing status to the buyer. In step S420, the seller completes the order and transmits the processing result to the order service server. In step S421, the seller delivers the food to the buyer's table with reference to the orderer information.

5 is a diagram illustrating an embodiment of writing a message of an order service using SMS according to the present invention. Buyers can access the order management server in a variety of ways, and can send the order history using SMS (short message), the method using SMS has the advantage that you can receive a quick and convenient service when skilled.

Referring to the drawings, as a short message that the buyer orders the food, '3456' (510) is the seller identification code indicating the unique number of the restaurant, '34' (520) is the order number identification code indicating the table number, ' 1 '(530) is an order service type code indicating that the buyer's order service type is' goods order', '23' (540) is a product code indicating that the food ordered by the buyer is' bulgogi ',' 2 '( 550) represents the quantity of food, the short message is sent to the server, the server checks and is sent back to the seller terminal, the buyer's order information is displayed on the seller terminal, the seller can execute the buyer's order service have.

6 is a flowchart illustrating an embodiment of a procedure of ordering service using ARS according to the present invention. Referring to the drawings, step S610 is a step of accessing the order service server using the mobile phone most owned by the purchaser's personal mobile terminal, and '* 0082' is a hot number for accessing the server via ARS or the Internet. Press 'call' key to access the ARS service, press the 'access' key of the mobile phone can be connected to the Internet, a convenient number that can be used to register in advance with the mobile carrier, step S620 is the server of the buyer caller Searching for the orderer information in the storage by referring to the phone number and confirming to the buyer, step S630 is that the orderer information of the buyer is matched as a result of the check, skipping the procedure of inputting the buyer orderer information and receiving the order service Step S640 is a step in which the buyer selects an employee calling service, and step S650 is a call service at the server. The steps to verify, and the server passes a thank you message to a buyer in step S660, and sends a service call information to the seller, the seller terminal will perform the call service buyers.

7A, 7B, 7C, and 7D illustrate an embodiment of a product order service progress procedure of an order service using a mobile phone according to the present invention. First, referring to FIG. 7A, step S711 and step S712 are steps in which a buyer inputs a seller identification code and an order identification code, which are orderer information, and the order identification code uses a table number. Step S713 is a step of inputting a code of food ordered by the buyer, step S714 is a step of additionally inputting a quantity, and at step S715 the buyer enters an end key to end the order. Subsequently, referring to FIG. 7B, step S716 is a step in which the server confirms the order history to the buyer, and the confirmed order is transmitted from the server to the seller terminal. Referring to FIG. 7C, FIG. 7C is the buyer settlement history. As a drawing to inquire the payment of the, step S717 is a step in which the server transmits the settlement of the ordered food to the buyer to inquire the payment. It can avoid, save time, and the seller can reduce the labor costs, so there is the advantage of saving the labor cost and processing the payment online to build a real-time settlement system. Step S718 is a step in which the purchaser requests a payment using various payment methods, and payment methods other than those shown in the present embodiment may be added. 7D, in FIG. 7D, the contents of the purchaser received by the seller terminal are displayed. In operation S719, the payment information is indicated in the order information. In operation S720, the reception time when the order service is received. Indicates.

8 is a view showing an embodiment of the order information storage function of the order service using a mobile phone according to the present invention. Buyer's order information storage function is a function that the buyer does not move the place within a certain time, and can conveniently use the service without re-entering when using services such as additional orders or order confirmation. According to the characteristics, the life time is determined and kept for a certain time.If the buyer orders additionally, the order information is changed to the additional order time, and the life time can be extended again.If the life time elapses or the place is changed, the buyer's order information is changed. Therefore, it is necessary to re-enter, and the life time can be specified in the seller management information managed using the service control function that the seller registers on the server.

Referring to the drawing, step S721 is a step in which the buyer accesses the server in order to further order, and the server searches for the orderer information in the orderer information storage unit and checks the buyer with reference to the buyer's access information. If the information matches, in step S722, the buyer can skip the procedure of inputting the order information and directly apply for the order service.

9A and 9B illustrate an embodiment of an order confirmation service of an order service using a mobile phone according to the present invention. First, referring to FIG. 9A, step S731 is a step in which the purchaser does not re-enter the order information because most of the buyer's order information is stored in the server since the purchaser confirms the order. It is a step of applying for the order confirmation service in place of the product code in the code field, the server refers to the purchaser order information of the buyer to search the order service status information in the buyer order information in the storage unit of the server, as shown in Figure 9b The information is transmitted to the purchaser's mobile phone, the purchaser confirms the order, and in step S733, the purchaser may request a calling service.

10A and 10B illustrate an exemplary embodiment of an employee calling service of an order service using a mobile phone according to the present invention. Since most ordering services are composed of product orders and do not support calling service, it is inconvenient when a buyer is not accustomed to using ordering service or calls an employee. Therefore, the calling service, which is one of the most used services of the buyer, can be processed online using a mobile phone, so that a buyer can easily call an employee using a mobile phone even when the workplace is crowded or large and difficult to call an employee. Since the service can be used comfortably and conveniently in a quiet atmosphere, the seller has the advantage of reducing labor costs by reducing the number of employees waiting in the workplace to provide prompt response to the buyer's call.

First, referring to FIG. 10A, step S741 is a step in which the buyer checks the orderer information. In most cases, the purchaser does not need to re-enter the orderer information because the orderer information of the buyer is stored in the server since the order is called. S742 is a step in which the buyer applies for the calling service instead of the product code in the order product code field, the buyer's calling service is displayed on the seller terminal as shown in 10b even if the buyer's calling service is transmitted to the seller terminal, Respond to the calling service.

11A, 11B, and 11C illustrate an embodiment of a reservation service of an order service using a mobile phone according to the present invention. Booker can receive the reservation service easily and conveniently anytime, anywhere by referring to the server connection method and service ordering method provided by the seller through the Internet, promotional materials, flyers and the like.

First, referring to FIG. 11A, step S751 is a step in which a booker enters a seller identification code of a seller who wants to make a reservation by accessing a server, and step S752 is a step in which a booker applies for a reservation service instead of a table number, and step S753 is a booker. Is a step of inputting a reservation service date, step S754 is a step in which a reservation person inputs a reservation time, step S755 in FIG. 11B is a step in which a reservation person inputs a reservation number, and step S756 is a step in which a reservation person inputs a name of a reservation person; In step S757, the subscriber enters the reservation number of the reservation, the reservation service information is transmitted to the seller terminal, and the reservation information of the reservation is displayed on the seller terminal as shown in FIG. 11C, and the seller responds to the reservation service of the reservation. Can be.

12A, 12B, and 12C are diagrams illustrating an embodiment of an order number automatic assignment service of an order service using a mobile phone according to the present invention.

First, referring to FIG. 12A, first, a buyer enters a shop and views a menu, and decides order food. Step S761 is a step in which the buyer enters the order service information after accessing the server. Even when using the server as a common server, if the server access number or network address can be identified for each seller, the seller identification code can be omitted. In addition, the order identification code normally enters the table number but does not deliver the ordered food. The autonomous restaurant does not use an order number table, and in this embodiment, the order number table is assigned online after the order, so that order service information may be transmitted as soon as the server is accessed. Step S762 is a step of inputting the quantity of food ordered by the buyer, step S763 is a step in which the buyer ends the order, step S764 is a step in which the server assigns an order number to the buyer, and processes the order number table online. It can reduce the order number management cost.

Referring to FIG. 12B, in step S765, the server transmits order service information including the purchaser's order number to the seller terminal, and step S766 indicates whether the purchaser's order details are paid or not, see FIG. 12C. Then, step S767 is a step to enable the buyer to receive the ordered food by sending an SMS using the phone number included in the buyer's order information after the seller has completed the order service information of the buyer, The method may be a method of displaying a purchaser's order number by using an electric signboard installed at a business place.In the case of an autonomous restaurant that is prepaid when a buyer receives the ordered food, if the buyer does not pay when ordering the food, You can also pay when you receive food.

Figure 13a, Figure 13b is a view showing an embodiment of the application for use in karaoke of the order service using a mobile phone according to the present invention. Ordering service using a mobile phone according to the present invention can provide an ordering service at various places, such as Internet shopping, PC room, as well as restaurants, and shows an ordering service providing method according to a usage time application in karaoke.

First, referring to FIG. 13A, in step S771, the buyer may input a room number of karaoke instead of a table number. In step S772, the buyer may apply for a service time instead of selecting a product code, and the order ID code field may include a room number. The product code input field can be specified in the seller management information using the service control function that the seller registers on the server.

When a buyer's karaoke order service is applied, the order service information is transmitted to the seller terminal, and the use application information of the buyer is displayed on the seller terminal as shown in FIG. 13B, and the seller may respond to the buyer's application service.

Although the preferred embodiments of the present invention have been described in detail above, those of ordinary skill in the art to which the present invention pertains can make various changes without departing from the spirit and scope of the invention as defined in the appended claims. It will be appreciated that modifications or variations may be made. Therefore, changes of the embodiments of the present invention will not be able to escape the technology of the present invention.

As described above, the method of providing an order service using a code input method using the personal portable terminal according to the present invention provides a buyer with any personal portable terminal including a mobile phone which supports a voice call, SMS, and the Internet. Through various communication services, you can apply for services such as product order, order confirmation, call, reservation, etc. in real time at any time without an employee who receives orders through various communication services, and supports re-entry by supporting the function of storing the buyer's order information on the server. By omitting the procedure, it is possible to shorten the ordering process as much as possible, increase the convenience of the buyer and increase the utility of the service, and obtain detailed product information by referring to the seller's product information list containing the product code information. To receive convenient and quick ordering service By using the orderer information including the seller identification code and the orderer identification code, the seller can use the personal mobile terminal possessed by the buyer, so there is no need to install a dedicated terminal for the ordering service, and the common server can be used. Maintenance costs can be reduced, and the order of services such as product order, order confirmation, call, reservation, etc. can be processed quickly and conveniently online using code input method, which can reduce labor costs and provide buyers with fast and convenient service. There is an advantage that can expect the effect of increased sales.

Claims (9)

Claims [1] A method of providing an order service using a personal portable terminal, the method comprising: a purchaser accessing an order service server using various communication services using a personal portable terminal; Receiving and recognizing, by the order service server, the orderer identification information of the purchaser from the personal mobile terminal; receiving the order service information requested by the order service server using a method in which a buyer inputs a code from the personal portable terminal; The order service server confirms and stores the orderer identification information and the order service information; The order service server includes the step of transmitting the orderer identification information and the order service information to a seller terminal; Order service providing method using a code input method using a personal mobile terminal. The method according to claim 1 And a step of receiving, by the order service server, the order service processing status of the buyer from the seller terminal. The method according to claim 1 The various communication services are provided by the code input method using a personal portable terminal, characterized in that any one or more of the Internet, SMS, ARS. The method according to claim 1 The personal mobile terminal includes a cellular phone, a personal communication service (PCS) phone, a global system for mobile (GSM) phone, a wideband CDMA (W-CDMA) phone, a CDMA-2000 phone, a mobile broadband system (MBS) phone, and a VoIP (Voice). over IP) A method of providing an ordering service using a code input method using a personal portable device, which includes a phone, a PDA (Personal Digital Assistant), and a NoteBook PC. The method according to claim 1 The orderer identification information includes at least one of a number identifying a seller, a table number, a room number, an order number, and a purchaser's access information used to access the order service server through the personal portable terminal. Order service providing method using a code input method using a personal portable terminal characterized in that it comprises the above. The method according to claim 1 The order service server receives the purchaser identification information of the buyer is a method of using the buyer's access information used when accessing the order service server to the personal portable terminal as the orderer identification information; the order service server to the personal portable terminal A method of retrieving the purchaser's identification information stored in the server using the purchaser's access information used when accessing the service, and confirming this to the buyer, and using the purchaser's identification information if the confirmation result is correct; A method of providing an order service using a code input method using a personal portable terminal, characterized in that it comprises at least one or more of a method of directly inputting orderer identification information. The method according to claim 1 The order service is a method of providing an order service using a code input method using a personal portable terminal, characterized in that it comprises one of a product order, order confirmation, call, reservation. The method according to claim 7 If the order service is an order confirmation service, the order service server searching for order processing status information stored in the order service server with reference to the orderer identification information; the order service server transmits a search result to a buyer and ends Order service providing method using a code input method using a personal portable terminal, characterized in that it comprises a step. An apparatus to which an order service providing method using the personal mobile terminal is applied, the apparatus comprising: a communication network access control unit for supporting a purchaser accessing an order service server using various communication services using the personal portable terminal; And a purchaser manager for receiving and confirming order service information and transmitting order service processing status information to a buyer; a storage unit for storing the orderer identification information, the order service information and order service processing status information; and the orderer identification information. The method of providing an order service using a code input method using a personal portable terminal, comprising: a seller manager for transmitting the order service information to a seller terminal and receiving the order service processing status information from a seller terminal. Device.

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