KR100853707B1 - Method and apparatus for providing order service using code-input with mobile devices - Google Patents

Abstract

 The present invention relates to an order service providing method using a code input method of ordering using a personal mobile terminal in a workplace. Specific features of the present invention comprises the steps of a customer in the workplace using a personal mobile terminal to access the order service server using a variety of communication services; Receiving and recognizing, by the order service server, order information including at least one of a table number code and a room number code for identifying a customer in a business place from the personal mobile terminal; Receiving, by the order service server, order service information including at least one of a product order code, an order confirmation code, and a call code from the personal mobile terminal; Confirming and storing the orderer information and the order service information by the order service server; The order service server includes transmitting the orderer information and the order service information to a seller terminal.

Order service server, seller terminal, order general information, order information, order identification code, order identification code, order service information, detailed order service information, product code, SMS (Short Message Service), ARS (Automatic Response System)

Description

Order service method using a code input method using a personal mobile device and a device to which the method is applied {METHOD AND APPARATUS FOR PROVIDING ORDER SERVICE USING CODE-INPUT WITH MOBILE DEVICES}

1 is a diagram illustrating a configuration of a computer network system for providing an order service using a personal mobile terminal in a workplace according to the present invention.

2 is a block diagram of the order service server of FIG. 1 in accordance with the present invention.

3 is a flowchart illustrating an embodiment of a procedure of a whole order service according to the present invention.

4 is a flowchart illustrating an embodiment of a procedure of an order service using the Internet according to the present invention.

5 is a diagram illustrating an embodiment of writing a message of an order service using SMS according to the present invention.

6 is a flowchart illustrating an embodiment of a procedure of ordering service using ARS according to the present invention.

7A, 7B, 7C, and 7D illustrate an embodiment of a product order service progress procedure of an order service using a mobile phone according to the present invention.

8 is a view showing an embodiment of the order information storage function of the order service using a mobile phone according to the present invention.

9A and 9B illustrate an embodiment of an order confirmation service of an order service using a mobile phone according to the present invention.

10A and 10B illustrate an exemplary embodiment of a call service of an order service using a mobile phone according to the present invention.

11A, 11B and 11C illustrate an embodiment of a reservation service using a mobile phone according to the present invention.

12A, 12B, and 12C are diagrams illustrating an exemplary embodiment of an ordering service in a autonomous restaurant using a mobile phone according to the present invention.

Figure 13a, Figure 13b is a view showing an embodiment of the application for use in karaoke of the order service using a mobile phone according to the present invention.

<Explanation of symbols for the main parts of the drawings>

100: personal mobile terminal

200: order service server

300: seller terminal

400: billing server

210: communication network access control unit

220: Buyer Management Department

230: Merchant Management Department

240: storage unit

The present invention provides a method for providing an order service using a personal mobile terminal in a workplace, wherein a method of providing an order service such as product order, order confirmation, and call using a code input method by a customer in the workplace using a personal portable terminal is provided. To the applied device.
Looking at the prior art, such as the application number 10-2004-0096746 (wireless ordering system using a portable wireless ordering terminal) has an order service server in the workplace, the employee enters the order of the customer using the order-only terminal By using the ordering service or by placing an ordering service server in the workplace, such as application number 10-2003-0039546 (How to provide a wireless communication ordering service using a customer terminal) Access the order service server via an access point (AP) using a communication method such as a LAN, download order product information such as a menu, and select an order product to use an order service, or application number 10-2003-0064693 ( Do not have an order service server in the place of business) It is common to use an ordering service for installing a product and accessing an ordering service server using a communication method such as wireless Internet using a customer terminal, downloading a menu including ordering product information, and selecting a product.
However, in case of ordering service such as application number 10-2004-0096746, system construction cost and system maintenance cost such as ordering terminal and ordering service server are high, and labor cost is required because order receiving employee using ordering terminal is required. There is a disadvantage in that it can not save money and customers can not order products directly without employees.
In the case of an order service such as application number 10-2003-0039546, a product order can be made using a terminal carried by a customer without an order receiving employee, but the system construction cost and system maintenance cost of the order service server and communication equipment, etc. In the case of the most frequently used WLAN system, since the terminal is expensive and inconvenient to carry, there are few users, so the number of customers who can actually use the service is insufficient.
In case of ordering service such as application number 10-2003-0064693, the system construction cost and system can be used by using the mobile phone of the customer who supports the wireless internet and using the ordering service server remotely by using the wireless internet. Maintenance costs can be saved, but menu-based ordering services via wireless Internet require product information to be received from the ordering service server on the customer's mobile phone. Due to the speed and communication cost, we cannot provide enough information such as the actual image of the food, and we search the small screen of the mobile phone to find the food ordered and repeat the food information over the wireless Internet until we find the food information. It is inconvenient to use because it needs to receive and communication load There is a problem that the service time is delayed, communication costs are wasted and it is inconvenient to use, and it does not support the orderer information that can deliver the ordered food and cannot support other services such as calling and payment. It has a disadvantage.

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Therefore, the present invention was devised to solve such a problem, and an object of the present invention is to provide a customer with a personal mobile phone, including a mobile phone possessed by the customer without using an order-only terminal so that the customer can directly order the customer without receiving an order. The terminal shall be used without distinction, and the seller shall provide sufficient information such as actual image of the product to the customers in the workplace so that the customer may easily and quickly select the product information and conveniently order using the personal mobile terminal. The service efficiency should be increased to use various services such as product order, order confirmation, call, payment, etc., and the inconvenience of re-entering the customer's information should be eliminated when additional orders are ordered. Cost of system construction and system maintenance Prevent, and to provide the ability to connect to the server to order service using any portable device via a variety of communication services such as Internet, SMS, ARS, including mobile phones the customer possession.

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A specific feature of the present invention for achieving the above object is a method of providing an order service using a code input method for ordering using a personal handheld terminal in the workplace: a customer in the workplace uses a variety of communication services using a personal portable terminal Accessing the order service server by using; Receiving and recognizing, by the order service server, order information including at least one of a table number code and a room number code for identifying a customer in a business place from the personal mobile terminal; Receiving, by the order service server, order service information including at least one of a product order code, an order confirmation code, and a call code from the personal mobile terminal; Confirming and storing the orderer information and the order service information by the order service server; The order service server includes transmitting the orderer information and the order service information to a seller terminal.
Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings. It should be noted that the same elements in the drawings are denoted by the same reference numerals wherever possible, and detailed descriptions of well-known functions and configurations that may unnecessarily obscure the subject matter of the present invention will be omitted.

1 is a diagram illustrating a configuration of a computer network system for providing an order service using a personal mobile terminal in a workplace according to the present invention. Referring to the drawings, the computer network system is connected to the personal handheld terminal 100 and the communication network carried by the customer and connected to the order service server 200 located inside or outside the workplace and the seller terminal located inside the workplace. 300, the payment approval server 400 is located outside to receive payment information of the customer transmitted by the order service server to perform the payment. And they can be interconnected either locally or by remote access via public telecommunication networks.

The personal mobile terminal 100 is a cellular phone supporting voice calls and Internet access functions through a communication network such as a wireless LAN and a mobile Internet as well as a mobile phone that supports voice calls, SMS, and Internet access functions. ) Phone, PCS (Personal Communication Service) phone, Global System for Mobile (GSM) phone, Wideband CDMA (W-CDMA) phone, CDMA-2000 phone and Mobile Broadband System (MBS) phone, Voice over IP (VoIP) phone, It can be a PDA (Personal Digital Assistant) or NoteBook PC, and various methods such as Internet, SMS, ARS, etc. can be obtained by referring to the server access method and order service application method provided by the seller through the product list or internet, promotional materials, leaflets, etc. It is possible to access the order service server 200 via a communication service, and by entering the order information, it is possible to apply for the desired order service.

The order service server 200 provides a management function for providing an order service to a seller, and a customer orders a product by accessing a server through various communication services such as the Internet, SMS, and ARS using the personal mobile terminal 100. Receives the application for ordering services, such as order confirmation and call, and sends payment information including payment details and payer information to the payment approval server 400 to request payment service. By transmitting the order service information of the customer to the seller terminal 300, the seller can execute the order service of the customer and receive the order service processing status from the seller terminal 300 to provide the order confirmation service to the customer.

The seller terminal 300 accesses the order service server 200 and executes a service control function such as initial environment registration for providing an order service and a service management function for the result and service status of the order service of the customer. Receives the order service information of the customer from 200, executes the service execution function, and provides the function to send the order service processing status information of the customer to the order service server (200).

The payment approval server 400 is a server that is located outside and connects with a financial institution to approve payment. The payment approval server 400 receives payment information including payment details and payer information of a product order requested by the customer. It performs payment approval service and provides the function of transmitting payment approval result to order service server.

In addition, although the connection between the order service server 200 and the seller terminal 300 is illustrated in FIG. 1 as a local connection, it may be a local connection or a remote connection via a communication network located in a workplace, and in FIG. 1, the order service server 200. ) But only one seller terminal 300 is connected to one order service server 200 by connecting a large number of seller terminal 300 to use as a joint server, it is possible to reduce the system construction cost and maintenance costs have.

In addition, in FIG. 1, the type of ordering service provided by a customer connected to the order service server 200 using the personal mobile terminal 100 is a food order in a restaurant, a food order in an autonomous restaurant, and the Internet via the Internet. Product orders, PC applications in PC rooms, karaoke applications in karaoke, etc. can be provided in various ways.

Table 1

Order Summary Information Order Information Merchant Identification Code Order Identification Code Order Service Information Order Service Type Order Service Information

Table 1 above is a data structure table of the order general information created by using a code input method when a customer requests an order service by accessing the order service server 200 using the personal mobile terminal 100.

The order summary information of Table 1 consists of orderer information and order service information, and the orderer information represents the subject ordering the service, and in detail, the seller identification code and the orderer identification code are included. , Can be provided using a promotional material, flyers, etc. Even if the customer enters the orderer information using any personal mobile terminal, the order service server 200 can identify the customer's personal mobile terminal 100 of the customer Since the personal mobile terminal 100 and the order service server 200 can be logically connected, the customer can apply for the order service using the personal mobile terminal 100 having any customer, and also provides information on the place of the orderer information. It includes features to support services such as order delivery and calling.

The seller identification code is information for distinguishing sellers when using a joint server, and the access number may be classified by seller or omitted when using an ordering service server alone. The order identification code identifies a customer in a seller's place of business. As the information to be used, table number, room number, order number, PC room of PC room or customer connection information can be used. The access information of the customer is information such as a telephone number and a network address used when accessing the order service server 200 by the personal mobile terminal 100.

If the customer access information is used without inputting the order identification code separately, the order number may be arbitrarily assigned after the order is processed. In addition, the order information stores the order information entered by the customer with reference to the customer access information. By using the storage function, you can avoid the hassle of re-entry during additional orders, order confirmations, and calls, so you can get fast and convenient services.

 For example, a customer who ordered food at a restaurant does not move the place within a certain amount of time until the meal is finished. Therefore, when the customer sets the life time and uses the order information storage function, the customer can use the service such as additional order, order confirmation, call, etc. Ordering service can be used conveniently because duplicate order information is not entered.

The order service information represents an object of a service ordered by a customer, and includes an order service type and detailed order service information. The order service information may be provided by a seller using a product list in the business place, the Internet, a promotional material, a flyer, and the like. Service types can be divided into product orders, order confirmations, and calls, and code values can be specified for each type, and detailed service details can be defined including detailed order service information.

The detailed order service information is defined in detail order service details according to the type of order service. If the order service type is a product order, the content of the detailed order service information may be a product code and a quantity. The contents of the detailed order service information may be reservation dates, attendees, or reservations. If the order service type is a call, the detailed order service information may be omitted. If the order service type is an order confirmation, the detailed order service information may be used. Is omitted and the customer's order service processing status information stored in the order service server 200 is searched using the customer's order information, and the search results are transmitted to the personal mobile terminal 100 of the customer.

The product code is a function essentially used in the order input service of the code input method, and can be provided through the product list provided by the seller. The product information is stored, there is an advantage that you can see and select the first product.

However, in the menu-based ordering service, when the customer is provided with product information using a mobile phone, which is the most used personal mobile terminal, it is difficult to provide product information other than the price due to the small screen of the mobile phone. It is inconvenient to do.

2 is a block diagram of the order service server 200 of FIG. 1 according to the present invention. Referring to the drawings, the order service server 200 is a communication network access control unit 210 to support the communication network connection, the buyer management unit 220 to support the service request of the customer and the seller to support the service control function and service management function of the seller The management unit 230 and a storage unit 240 for storing the service control information and the customer's order comprehensive information.

The communication network access control unit 210 connects a communication network such as a mobile communication network, a data communication network, a circuit switching network, and the like to support a customer accessing an order service server through various communication services such as the Internet, SMS, and ARS using a personal mobile terminal. It has support function.

The purchaser management unit 220 has a function of receiving order information and order service information from a customer and a function of storing the received information in the storage unit 240, and supports the orderer information search function stored in the order service server. It supports a convenient function that the customer does not re-enter the information, and reads the order service information, if the product order, call service can be sent to the seller management unit 230 to request the service execution, in the case of the order confirmation service storage unit The customer's order service processing status information stored in the storage unit is searched using the customer's order information of 240 and transmitted to the personal mobile terminal of the customer, and the payment including the product order settlement history of the customer and the payer's information The payment service may be requested by transmitting the information to the payment approval server.

The seller management unit 230 supports a service control function for a seller to perform a task such as registration and change of an order service environment using a seller terminal, and a service management function for managing an order service status and results. It supports the function of performing order service by sending / receiving information, such as receipt, execution, completion, notification of completion of order service, to and from seller terminal.

The storage unit 240 stores service control information including communication network connection environment information and seller identification code, order identification code, and product code related to communication service access for the seller to provide a service to the customer, and the seller orders the service. Stores order service status information which classifies data on order service status of customers for use in settlement and management.

3 is a flowchart illustrating an embodiment of a procedure of an order service using a personal mobile terminal in a workplace according to the present invention. Referring to the drawings, step S310 is a step in which a customer who wants to request an ordering service attempts to access the service by referring to an ordering service server provided by a seller, and step S320 is performed by a customer using a personal mobile terminal. S320-1), the step of connecting to the order service server via various communication services such as SMS (step S320-2), ARS (step S320-3), and the communication network connection control unit of the order service server to the different communication network connection In order to support the customer's access by starting the access support module according to step S330, the customer's order information is stored in the storage of the order service server using the order information storage function with reference to the customer's access information in the purchaser management unit of the order service server. It is a step of searching, and the order information storage function stores the order information when the customer requests the order service, such as additional orders, order confirmation, call, etc. This is a convenient function that allows the customer to use the service without re-entering the customer's order information when requesting service.It is a function that takes advantage of the fact that the customer often orders the product and uses the service without moving the place within a certain time. May be used to set the life time according to the seller's product type, if the order information storage function check result of the orderer information proceeds to step S340, if there is no orderer information proceeds to step S350, step S340 is stored to the customer Displaying the orderer information and confirming whether it is correct. If the result of the check is correct, proceed to step S360, and if wrong, delete the information of the orderer information storage and proceed to step S350, and step S350 is a customer identification code and orderer identification code, which are orderer information from the customer. This is a step to receive input, selling multiple order service server In case of joint use, there is a method of supporting access by receiving a seller identification code or assigning a separate access number for each seller.The order identification code is a table number, a room number, an order number, a PC room of a PC room for each seller. Alternatively, the customer's access information may be used, and some sellers may use a method of assigning an arbitrary order number with reference to the customer's access information after the order without receiving an order identification code, and step S360 may be used to provide the order service information of the customer. In the step of receiving input, step S370 is a step of providing a service according to the type of order service, and in the case of a product order service (step S370-1), and receives detailed order service information including a product code and the quantity from the customer Proceed to S380, if the reservation service (step S370-2), additional reservation date, true from the customer Receive detailed order service information including seats, etc. and proceed to step S380, and in the case of a call service (step S370-3), do not receive additional input, proceed to step S380, and in step S380, the customer's order comprehensive information If the customer's order service is a product order, the customer checks the order details and asks whether the customer wants to make a payment. When the customer requests a payment, the payment information is sent to the payment approval server and the payment is requested. Receive the approval result from the server and include the payment result in the customer's order summary information, step S390 transmits the order summary information to the seller terminal to provide the customer's order service, if the order confirmation service (step S370 In step -4), the process proceeds to step S400 using the customer's order information, the customer's order service processing status information stored in the storage unit Extract it and send it to your terminal.

4 is a flowchart illustrating an embodiment of a procedure of an order service using the Internet according to the present invention. Referring to the drawings, first, the customer enters the shop to view the menu to determine the order food, step S411 is the customer's personal mobile terminal with the reference to the order service server access method provided by the seller using the menu board, etc. This is a step of physically connecting to the order service server using the mobile phone, indicating the service access using the hot number, and using the 'access' key as a shortcut number to easily access the Internet without directly entering the URL, which is a network address. If you enter, you can directly access the order service server. If you use the ARS service, you can use the 'call' key to access the service provider. It extracts contact information such as phone number, network address and website access ID. In order to retrieve the customer's order information by using the order information storage function in the storage of the order service server, the customer receives the order information, and in step S412, the customer provides the order information provided by the seller using the menu board. It is a step of inputting, which includes the function of logically connecting the customer's mobile phone to the order service server and the function of transmitting the location information of the customer, which is the subject of the order service, and includes the table number, room number, order number, and PC room in the workplace. It can be your PC number or your access information.

Step S413 is a step in which the customer enters the order service information, and in the case of entering the food identification code and the quantity in the case of the product order, and can apply for other service such as order confirmation, call, etc. In step S414, the order service server Checking the order history to the customer, step S415 is a step that the customer checks his order history, step S416 is the order service server to settle the customer's order by referring to the product information stored by the seller in the storage Step S417 is a step of asking whether to settle the payment history, and step S417 is a step in which the customer checks the settlement history and decides the payment, and the settlement request that the customer requests the payment is sent to the payment approval server together with the customer's information and is approved. Receiving the result, step S418 is the step in which the order service server transmits the customer's order information to the seller terminal, the customer's te Order information including the number and the like, order service information including the food code and quantity, payment information is transmitted, step S419 is a step for transmitting to the order service server that the seller receives the customer's order history and processing. When the customer later inquires about the status of the order service, the order service server can deliver the order processing status to the customer. In step S420, the seller completes the order history and transmits the processing result to the order service server. In step S421, the seller delivers the food to the table of the customer by referring to the orderer information.

5 is a diagram illustrating an embodiment of writing a message of an order service using SMS according to the present invention. Customers can access the order management order service server in a variety of ways, and can send the order history using SMS (short message), the method using the SMS has the advantage that you can receive a quick and convenient service.

Referring to the drawings, the customer is a short message to order food, '3456' (510) is the seller identification code indicating the unique number of the restaurant, '34' (520) is the order number identification code indicating the table number, ' 1 '(530) is the order service type code indicating that the customer's order service type is' goods order', '23' (540) is a food code indicating that the food ordered by the customer 'Bulgogi', '2' ( 550) represents the quantity of food, and the short message thus prepared is sent to the order service server, and is confirmed by the order service server and sent back to the seller terminal so that the customer's order information is displayed on the seller terminal. You can run the service.

6 is a flowchart illustrating an embodiment of a procedure of ordering service using ARS according to the present invention. Referring to the drawings, step S610 is a step of accessing the order service server using the mobile phone most possessed by the customer's personal portable terminal, and '* 0082' is a hot number for accessing the order service server via ARS or the Internet. Press the 'call' key to access the ARS service, press the 'access' key to access the Internet as a speed dial number, a convenient function that can be used in advance registered with the mobile carrier, step S620 is the order service server Is a step of retrieving the orderer information from the storage unit by referring to the caller's telephone number of the customer and confirming to the customer. In step S630, the orderer information of the customer is matched as a result of the check, skipping the procedure of inputting the orderer information of the customer and placing the order. The step of receiving a service, step S640 is a step in which the customer selects the calling service, step S650 to the order service server The steps to check the call service, and delivers a thank you message to the ordering customer service server in step S660, it sends a service call information to the merchant terminal and the seller is to perform the call service for customers.

7A, 7B, 7C, and 7D illustrate an embodiment of a product order service progress procedure of an order service using a mobile phone according to the present invention. First, referring to FIG. 7A, in steps S711 and S712, a customer inputs a seller identification code and an order identification code, which are orderer information, and the order identification code uses a table number. Step S713 is a step of inputting a code of food ordered by the customer, step S714 is a step of additionally inputting a quantity, and at step S715 the customer ends the order by entering an end key. Subsequently, referring to FIG. 7B, step S716 is a step in which the order service server confirms the order history to the customer and transmits the confirmed order to the seller terminal from the order service server. Referring to FIG. 7C, FIG. 7C Is a diagram for inquiring payment of the customer settlement details, step S717 is a step in which the order service server transmits the settlement details of the ordered food to the customer and inquires the payment, and when the customer makes the payment while ordering, the payment is not made. Customers can avoid congestion, save time, and sellers can reduce settling duties, thus saving labor costs and processing payments online to build a real-time settlement system. Step S718 is a step in which the customer requests a payment using various payment means, and other payment means other than those shown in the present embodiment may be added. 7D, in FIG. 7D, the order contents of the customer received by the seller terminal are displayed. In step S719, the order summary information indicates that the payment has been completed. In step S720, the receipt of the order service is received. It shows time.

8 is a view showing an embodiment of the order information storage function of the order service using a mobile phone according to the present invention. The customer's order information storage function is a function that the customer does not move the place within a certain time, and the user can conveniently use the service without re-entering when using a service such as additional order or order confirmation. According to the characteristics of the seller, the life time is determined and kept for a certain time.If the customer orders additionally, the order information is changed to the additional order time, and the life time can be renewed.If the life time elapses or the place is moved, the customer's order information Is changed and must be re-entered. The life time can be specified by the seller management unit managed by the service control function registered by the seller in the order service server.

Referring to the drawing, step S721 is a step in which the customer accesses the order service server in order to further order, the order service server searches for the order information in the order information storage unit and checks the customer with reference to the customer's access information. As a result, if the customer's orderer information is identical, the customer skips the procedure of inputting the orderer information in step S722 and can directly apply for the order service.

9A and 9B illustrate an embodiment of an order confirmation service of an order service using a mobile phone according to the present invention. First, referring to FIG. 9A, step S731 is a step in which the customer does not re-enter the order information because the customer's order information is stored in the order service server since the customer confirms the order after the order. It is a step of applying for order confirmation service instead of food code in the order food code field, the order service server searches the order service status information in the order information of the customer in the storage of the order service server with reference to the customer order information. The order service status information is transmitted to the mobile phone of the customer as shown in FIG. 9B, and the customer confirms the order. In step S733, the customer may request a call service.

10A and 10B illustrate an exemplary embodiment of a call service of an order service using a mobile phone according to the present invention. Most of the order service is composed of product orders and does not support the calling service, which causes a lot of inconvenience when the customer is not accustomed to using the order service or calls the employee. Therefore, the call service, which is one of the customers' most used services, can be processed online using a mobile phone, so that a customer can easily call an employee using a mobile phone even when the workplace is crowded or large and difficult to call an employee. Since the service can be used comfortably and conveniently in a quiet atmosphere, the seller has the advantage of reducing labor costs by reducing the number of employees waiting in the workplace to provide immediate response to customer calls.

First, referring to FIG. 10A, step S741 is a step in which the customer checks the orderer information, and since most of the call is after the order, the customer does not need to re-enter the orderer information because the orderer information of the customer is stored in the order service server. , Step S742 is a step in which a customer applies for a calling service instead of a food code in the ordered food code field, and the customer's calling service is displayed on the seller terminal as shown in 10b even if the customer's calling service is transmitted to the seller terminal. Can respond to customer's calling service.

11A, 11B and 11C illustrate an embodiment of a reservation service using a mobile phone according to the present invention. Booker can receive the reservation service easily and conveniently anytime, anywhere by referring to the order service server access method and service order method that the seller provides on the Internet, promotional materials, flyers, and the like.

First, referring to FIG. 11A, step S751 is a step in which a reservation person enters a seller identification code of a seller who wants to make a reservation by accessing an order service server, and step S752 is a step in which a reservation person applies for a reservation service instead of a table number. Is a step in which a subscriber enters a reservation service date, step S754 is a step in which a reservation person inputs a reservation time, step S755 in FIG. 11B is a step in which a reservation person inputs a reservation number, and step S756 is input by a reservation person. In the step S757, the subscriber enters the reservation contact number. The reservation service information is transmitted to the seller terminal so that the reservation information of the reservation is displayed on the seller terminal as shown in FIG. 11C. You can respond.

12A, 12B, and 12C are diagrams illustrating an embodiment of an order number automatic assignment service of an order service using a mobile phone according to the present invention.

Referring to FIG. 12A, first, the customer enters the shop and looks at the menu to determine the ordered food. In step S761, the customer enters the order service information after accessing the order service server. For example, even when the order service server is used as a joint server, if the order service server access number or network address can be identified for each seller, the seller identification code can be omitted.In addition, the order identification code normally enters the table number. In autonomous restaurants that do not deliver ordered food, the order number can be used, or the calling number of the mobile phone, which is the customer's order service server access information, can be used. In this embodiment, the order number is assigned online after the order. The order service information can be transmitted as soon as the service server is connected. Step S762 is a step of inputting the quantity of food ordered by the customer, step S763 is a step in which the customer ends the order, step S764 is a step in which the order service server assigns an order number to the customer, Processing can reduce the order number management cost.

Referring to FIG. 12B, in step S765, the order service server transmits order service information including a customer's order number to a seller terminal, and step S766 indicates whether or not the customer's order payment is settled. Referring to, step S767 is a step for the seller to receive the food by notifying the customer after processing the order service information of the customer, and the method of notifying the customer by referring to the access information included in the orderer information You can send a message directly to your personal mobile device or display the customer's order number by using an electronic signboard installed at your workplace.In the case of a prepaid autonomous restaurant, you can pay when the customer receives the ordered food. have.

Figure 13a, Figure 13b is a view showing an embodiment of the application for use in karaoke of the order service using a mobile phone according to the present invention. Ordering service using a mobile phone according to the present invention can provide an ordering service at various businesses, such as PC room, karaoke, as well as restaurants.

First, referring to FIG. 13A, in step S771, the customer may input a room number of karaoke instead of a table number. In step S772, the customer may apply for a use time instead of selecting a food code, and the order ID code field may include a room number. Marking and displaying the food code input field as the usage time can be specified by the seller management unit using the service control function that the seller registers in the order service server.

When a customer's karaoke order service is applied, the order service information is transmitted to the seller terminal, and as shown in FIG. 13B, the user's use application information is displayed on the seller terminal, and the seller may respond to the customer's application service.

Although the preferred embodiments of the present invention have been described in detail above, those of ordinary skill in the art to which the present invention pertains can make various changes without departing from the spirit and scope of the invention as defined in the appended claims. It will be appreciated that modifications or variations may be made. Therefore, changes of the embodiments of the present invention will not be able to escape the technology of the present invention.

As described above, the method of providing an order service using a code input method using a personal mobile terminal in a workplace according to the present invention, the customer may use any individual including a mobile phone that supports a voice call, SMS, and the Internet. Using a mobile terminal, you can apply for services such as product order, order confirmation, and call directly in real time without receiving employees through various communication services, and re-enter by supporting the function of storing customer order information on the order service server. By omitting the procedure, the ordering process can be shortened, customer convenience can be increased, and the utility of the service can be expanded. Detailed product information can be obtained by referring to the seller's product information list containing the product code information. By using this method, you can be provided with convenient and quick ordering service. The seller can use the personal handheld terminal possessed by the customer by using the orderer information including the seller identification code and the order identifier, so that the installation of an order-only terminal is not necessary, and the common server can be used, thereby maintaining the initial installation cost and maintenance. It can reduce the maintenance cost and reduce the labor cost by quickly and conveniently processing the order service such as product order, order confirmation, call, etc. by using the code input method. There is an advantage that can be expected.

Claims (10)

In a method of providing an order service using a code input method of ordering using a personal mobile device in a workplace: Accessing an order service server using various communication services by a customer in a workplace using a personal mobile terminal; Receiving and recognizing, by the order service server, order information including at least one of a table number code and a room number code for identifying a customer in a business place from the personal mobile terminal; Receiving, by the order service server, order service information including at least one of a product order code, an order confirmation code, and a call code from the personal mobile terminal; Confirming and storing the orderer information and the order service information by the order service server; And the order service server transmitting the orderer information and the order service information to a seller terminal. The method according to claim 1, And the order service server receiving the order service processing status of the customer from the seller terminal. delete delete delete delete delete The method according to claim 1, If the order service information is an order confirmation code, retrieving order processing status information stored in the order service server by referring to the orderer information; And a step of transmitting the search result to the customer and ending the search result. delete delete

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