KR20020075128A - Manless management system for lodging - Google Patents

Abstract

PURPOSE: A system for managing an unmanned lodging is provided to achieve an unmanned management and an unmanned store of a lodging company through a guest room managing computer by connecting terminal devices of each guest room to the guest room managing computer through a network. CONSTITUTION: A communication unit(32) communicates to terminal devices(10) of each guest room and at least one lodging condition plate(20) through an internal network. A lodging card inquiring unit(33a) searches a client database(33a) from lodging card information of a client received through the communication unit(32), judges whether the card is a valid for a guest room use, and informs the result to a corresponding terminal device through the communication unit(32). A guest room usage inquiring unit(34) searches a guest room database(34a) from lodging information of a client received through the communication unit(32), judges whether a guest room is available or not, and informs the result to a corresponding terminal device through the communication unit(32). If a guest room is judged as an available state by the lodging card inquiring unit(33a) and the guest room usage inquiring unit(34), a lodging condition plate control unit(35) controls an update of the lodging condition plate(20). A control unit(31) controls the system generally.

Description

Unmanned accommodation system {Manless management system for lodging}

The present invention relates to an unmanned lodging management system, and scans the lodging card carried by the customer through the corresponding terminal device, and if the authentication is confirmed by inputting the lodging information from the customer, the customer unlocks the door lock of the room It is related to an unmanned accommodation management system.

A conventional unmanned accommodation management system purchases a lodging card that allows a customer to use a predetermined room for a predetermined time using a lodging card sales station installed at a predetermined location in a lodging facility at a predetermined cost, and at that time The accommodation card was inserted into the card reader of the terminal device to release the door lock of the room so that the room can be used.

The lodging card sales stand is provided with a lodging status board which is updated according to the lodging card sales, and the customer selects a time and a room which he / she wants to stay and purchases the card.

However, in the conventional unmanned lodging management system, lodging card is not universal, can be used only in a particular lodging facility, was only an access key means to open the door lock of the room, the problem that can only be used once, and lodging In order to purchase a card, there were many problems such as waiting in line at the dealership.

In addition, in the conventional unmanned accommodation management system, the terminal device installed in each room simply scans the accommodation card to perform the operation of opening and closing the door lock of the corresponding room to use the room for the customer for a specified time. It is useful for individual room management purposes, but it is not useful for overall accommodation management.

Therefore, by connecting the terminal device installed in each room with the room management computer through the premises network, the overall management can be made by exchanging information with each other, and furthermore, by connecting the plurality of room management computers with the central management server There was a need to introduce a new model of the unmanned lodging management system that could chain management of lodging establishments and establish transparency of the use of lodging facilities by constructing a customer database of personal information entered when purchasing lodging cards.

The present invention has been invented under the above-mentioned purpose, and is an unmanned accommodation management system that can achieve unmanned management and unmanned retailing of accommodations by a room management computer by connecting a terminal device of each room with a room management computer through a network. To provide that purpose.

It is still another object of the present invention to provide an unmanned accommodation management system capable of nationwide chaining of accommodations by connecting the respective room management computers with a central management server through a network.

Still another object of the present invention is to provide an unmanned accommodation management system in which a customer who has a lodging card receives an inquiry of use of a room through a terminal device installed in a door of a room, and a payment process is performed.

It is still another object of the present invention to provide an unmanned accommodation management system that allows a customer to update a stay status database that records a stay of a guest when using a room.

It is still another object of the present invention to provide an unmanned accommodation management system for recording a change in customer information according to the use of a guest room when using a guest room in a database.

It is still another object of the present invention to provide an unmanned accommodation management system that receives a subscription through a network, updates a customer database, and issues and issues a lodging card.

Still another object of the present invention is to provide an unmanned accommodation management system that allows a member to book a lodging facility through a network.

It is still another object of the present invention to provide an unmanned accommodation management system that enables a member to change or cancel a reservation of a reserved accommodation through a network.

Another object of the present invention is to provide an unmanned accommodation management system that gives a mileage score to a customer excellent in the use of lodging card.

Figure 1a is a schematic diagram of the unmanned accommodation management system according to an embodiment of the present invention

Figure 1b is a schematic diagram of the unmanned accommodation management system according to another embodiment of the present invention

2 is a block diagram of a terminal device for each room of the unmanned room management system according to the present invention;

3A is a detailed block diagram of the unmanned room management system according to the embodiment shown in FIG. 1A.

3B is a detailed block diagram of the unmanned room management system according to the embodiment shown in FIG. 1B.

<Description of the symbols for the main parts of the drawings>

10: terminal device 11: card reader unit

12: memory unit 13: screen output unit

14: key input unit 15: central control unit

16 network interface unit 17 door lock control unit

20: Accommodation status board 30a, 30b: Room management computer

31: control unit 32, 42: communication unit

33a, 43: lodging card inquiry section 33b: lodging card inquiry request section

34: room usage inquiry unit 35: accommodation status control unit

36: database update unit 37, 44: customer database update unit

40: central management server 41: central server control

45: member processing unit 46: card issuing processing unit

47: reservation information provider 48: reservation processing unit

49: reservation change processing unit 50: reservation cancellation processing unit

51: mileage processing unit

According to an aspect of the unmanned lodging management system according to the present invention for achieving the above object, the unmanned lodging management system according to the present invention is a communication unit for communicating with each terminal and at least one accommodation status board and the premises network Wow; A lodging card inquiry unit for searching a customer database from the lodging card information of the customer received through the communication unit to determine whether the card is valid for use of a room, and notifying the terminal device of the result to the terminal device; A room usage inquiry unit for retrieving a room database from a customer's staying information received through the communication unit to determine whether a room is available for accommodation, and notifying the corresponding terminal device of the result to the terminal device; A lodging status board controller for controlling to update the lodging status board when it is determined to be valid by the lodging card inquiry section and the room usage inquiry section; It characterized in that it comprises a room management computer including a control unit for controlling the overall system.

According to another aspect of the unmanned lodging management system according to the present invention, the unmanned lodging management system according to the present invention comprises a communication unit for communicating with each terminal and at least one accommodation status board and the premises network; A lodging card inquiry requesting unit which transmits the lodging card information of the customer received through the communication unit to the central management server to check whether the card is valid for use of the room, and notifies the terminal device of the result to the corresponding terminal device; A room usage inquiry unit for retrieving a room database from a customer's staying information received through the communication unit to determine whether a room is available for accommodation, and notifying the corresponding terminal device of the result to the terminal device; A lodging status board controller for controlling to update the lodging status board when it is determined to be valid by the lodging card inquiry section and the room usage inquiry section; At least one room management computer including a control unit for controlling the overall system: a communication unit for communicating with the room management computer via a network; A lodging card inquiry unit for retrieving a lodging card inquiry request from the lodging management computer, searching the customer database to determine whether the lodging card is valid, and notifying the lodging management computer of the result via the communication unit; It characterized in that it comprises a central management server including a central server control unit for controlling the overall server.

According to an additional aspect of the unmanned lodging management system according to the present invention, the terminal device of the unmanned lodging management system according to the present invention comprises: a card reader unit for reading card information from a lodging card of a customer; A memory unit for storing a stay selection menu; A screen output unit which loads a stay selection menu from the memory unit and outputs the stay selection menu; A key input unit for receiving input of stay information from a customer according to the stay selection menu displayed by the screen output unit; A central control unit which transmits the card information and the staying information to a room management computer to control user inquiry, room usage inquiry, and payment processing, and receives the result from the room management computer; A network interface unit for transmitting the card information and the stay information to a room management computer; And a door lock control unit controlling the door lock state of the corresponding room according to the inquiry and the payment processing result from the room management computer.

According to an additional aspect of the unmanned lodging management system according to the present invention, the room management computer of the unmanned lodging management system according to the present invention updates the lodging status database when the lodging card inquiry and the room usage inquiry are valid. And further comprising a database updater.

According to an additional aspect of the unmanned lodging management system according to the present invention, the room management computer of the unmanned lodging management system according to the present invention further comprises a customer database updating unit for updating a customer database.

According to an additional aspect of the unmanned lodging management system according to the present invention, the central management server of the unmanned lodging management system according to the present invention further comprises a customer database updating unit for updating a customer database.

According to an additional aspect of the unmanned lodging management system according to the present invention, the central management server of the unmanned lodging management system according to the present invention receives predetermined personal information from a user connected through a network to update the customer database. A member processing unit; Issuing a lodging card to the member registered by the member processing unit, characterized in that it further comprises a card issuing processing unit for payment processing.

According to an additional aspect of the unmanned lodging management system according to the present invention, the central management server of the unmanned lodging management system according to the present invention receives the room information that can be reserved from each room management computer and provides it to the members connected to the network. An information provider; And a reservation processing unit which receives the reservation request from the network-connected member, updates the customer database, and transmits the reservation information to the corresponding room management computer.

According to an additional aspect of the unmanned lodging management system according to the present invention, the central management server of the unmanned lodging management system according to the present invention receives a reservation change request from a member connected to a network, updates the customer database, and manages the room management computer. A reservation change processing unit which processes the transmission of the reservation change information to the network; Receiving a reservation cancellation request from a member connected to the network to update the customer database, characterized in that it further comprises a reservation cancellation processing unit for processing to transmit the reservation cancellation information to the room management computer.

According to an additional aspect of the unmanned lodging management system according to the present invention, the central management server of the unmanned lodging management system according to the present invention further comprises a mileage processing unit for granting a predetermined mileage point according to the use of the customer's lodging card. It features.

Hereinafter, the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art can easily understand and reproduce the present invention.

Figure 1a is a schematic diagram of the unmanned accommodation management system according to an embodiment of the present invention.

The unmanned accommodation management system according to this embodiment includes a terminal device 10 for each room, at least one or more lodging status boards 20, a terminal device for each room 10 and a lodging board 20, and an premises network. It includes a room management computer (30a) connected.

Figure 1b is a schematic diagram of an unmanned accommodation management system according to another embodiment of the present invention.

The unmanned accommodation management system according to this embodiment includes a terminal device 10 for each room, at least one or more lodging status boards 20, a terminal device for each room 10 and a lodging board 20, and an premises network. At least one room management computer 30b is connected, and the central management server 40 is connected to the room management computer 30b via a network.

The terminal device 10 for each room shown in FIGS. 1A and 1B is installed at a predetermined portion of an entrance door of each room to receive accommodation card information and accommodation selection information from a customer, and the room management computer 30a ( 30b).

As shown in FIG. 2, the terminal device 10 for each room includes a card reader unit 11, a memory unit 12, a screen output unit 13, a key input unit 14, a central control unit 15, and a network. The interface unit 16 and the door lock control unit 17 are included.

When the customer uses the accommodation facility, the card information is read from the accommodation card inserted by the customer through the card reader unit 11, and the key input unit 14 according to the stay selection menu outputted through the screen output unit 13 by the customer. When inputting the stay information through the central control unit 15 transmits the card information and the stay information to the room management computer (30a) (30b) through the network interface unit 16 to request the inquiry and payment processing If it is determined that the room can be used as a result of the inquiry from the room management computers 30a and 30b, the door lock control unit 17 releases the door lock of the room so that the customer can use the room.

At this time, the memory unit 12 stores the stay selection menu output through the screen output unit 13.

The accommodation status board 20 is installed at least one at a predetermined location of the parking lot or each floor of the accommodation, and provides the room information to the customer so that the customer can see the accommodation status board 20 to check the empty room do.

The accommodation status board 20 is continuously updated by the room management computers 30a and 30b according to whether the customer enters or leaves the room.

Accordingly, the customer checks the empty room by looking at the accommodation status board 20, moves to a desired room among the empty rooms, inserts a lodging card into the terminal device 10 of the corresponding room, and inputs the accommodation selection information. When requesting the use, the terminal device 10 requests the inquiry management and payment processing to the room management computer (30a) (30b), if the room is available, release the door lock of the room so that the customer can stay do.

The accommodation status plate is divided into each floor as an embodiment, and the room number is indicated. When the room number is displayed in red, the guest room is available during the stay. In the case of leaving the room 30 minutes before leaving the room, the predetermined room information is provided so that the customer can check the state of the room, such as being in a reservation, and the like.

The room management computers 30a and 30b are installed in lodging establishments, and are in charge of room management and sales management for controlling the terminal devices 10 of the respective rooms by predetermined program means.

The room management computer 30a receives the accommodation card information and the accommodation selection information from the terminal device 10, inquires whether the card is valid from the accommodation card information, and checks whether the corresponding room is available from the accommodation selection information. Inquiry, if it is valid, payment processing, and transmits the result to the terminal device 10, the terminal device 10 releases the door lock of the room to enable the customer to use the room, the stay status board 20 ).

The room management computer 30b receives the accommodation card information and the accommodation selection information from the terminal device 10, requests the central management server 40 to check whether the card is valid from the accommodation card information, and receives the result. The terminal device 10 releases the door lock of the corresponding room by receiving the inquiry, checking whether the corresponding room is available from the accommodation selection information, and processing the payment if the room is available, and transmitting the result to the terminal device 10. By allowing the customer to use the room, and updates the lodging board (20).

The central management server 40 is connected to the room management computer (30b) of each of a plurality of accommodations distributed in several places in the region through a network to enable the chaining of accommodations, the central management server 40 Inquires whether the accommodation card is available in response to a request from the room management computer 30b, transmits the result, and takes charge of online sales processing, accommodation reservation, reservation change and cancellation of the accommodation card.

The lodging card applied in the present invention can be purchased online or offline in the form of prepaid payment, and when purchasing the lodging card, the personal information including the name, social security number and password is inputted, and the entered personal information is converted into a database of the customer. The customer database is stored in the room management computer 30a or the central management server 40, and when the inquiry request is made from the terminal device 10, the customer database is searched for user inquiry and payment processing. Done.

Hereinafter, the unmanned room management system according to the present invention will be described in more detail through specific embodiments.

3A is a detailed block diagram of the unmanned room management system according to the embodiment shown in FIG. 1A.

As shown, the unmanned room management system according to this embodiment includes a terminal management device (10) for each room, and the room management computer (30a) connected to the at least one accommodation status board 20 through the premises network.

The room management computer 30a includes a control unit 31, a communication unit 32, a lodging card inquiry unit 33a, a room use inquiry unit 34, a lodging status control unit 35, and a stay status database updater 36. And a customer database updater 37.

The controller 31 controls the overall system.

The communication unit 32 is responsible for communicating with each terminal terminal 10 and at least one accommodation status plate 20 through the in-house network.

The lodging card inquiry unit 33a searches the customer database 37a from the lodging card information of the customer received through the communication unit 32 to determine whether the card is valid for use of the room, and the result is the communication unit 32. Notifies the corresponding terminal device 10 through.

The room usage inquiry unit 34 searches the room database 34a from the customer's stay information received through the communication unit 32 to determine whether the room is available for accommodation, and the result is transmitted through the communication unit 32. The terminal device 10 is notified.

The accommodation status board control unit 35 updates the accommodation status board 20 when it is determined by the accommodation card inquiry unit 33a and the room usage inquiry unit 34 that a room is available.

The accommodation status database updating unit 36 updates the accommodation status database 36a when the accommodation card inquiry and the room usage inquiry by the accommodation card inquiry unit 33a and the room usage inquiry unit 34 are valid. .

The customer database updater 37 updates the customer database 37a. The customer database updater 37 updates the customer database 37a by receiving the customer information through a keyboard and storing the data in a database. Download and update from the server providing the customer database 37a.

On the other hand, if the lodging card inquiry and room usage inquiry is valid, the room management computer 30a processes the payment for the use of the room through a predetermined payment processing means.

Since the technology related to the above payment processing means is already known in various forms in the form of a program executable on a computer, a detailed description thereof will be omitted.

Therefore, when the customer checks the accommodation status board 20 when using the accommodation facility, arrives at the desired room and inserts the accommodation card into the corresponding terminal device 10, and selects the accommodation menu. The card information scanned from the lodging card and the guest information input by the customer are transmitted to the room management computer 30a through the communication unit 32 through the premises network to request inquiry and payment processing.

The room management computer 30a searches for a customer database 37a through the accommodation card inquiry unit 33a in response to an inquiry from the terminal device 10 and a request for payment processing, and a customer corresponding to the card information exists. Check whether the accommodation card is available by checking the balance, if any, and search the room database 34a through the room usage inquiry unit 34 to determine whether the room can be accommodated within the stay time included in the stay information. Determine the result, and notify the terminal device 10 of the result through the communication unit 32.

The terminal device 10 releases the door lock of the room through the door lock control unit so that the customer can use the room if the room is available as a result of the inquiry, and if the room is not available, a predetermined error message is displayed through the screen output unit. Output

On the other hand, if the room management computer (30a) is available to the room as a result of the inquiry, the accommodation status plate control unit 35 updates the accommodation status plate 20, and through the stay status database update unit 36 The stay status database 36a is updated.

In addition, the room management computer (30a) receives the customer information through the keyboard via the customer database update unit 37, and stores the database, or provides a customer database 37a through the network It downloads from and updates the said customer database 37a.

Therefore, as described above, it is possible to manage the lodging facility unattended, thereby reducing labor costs due to unmanned store, efficient accommodation management through the network, and protecting the privacy of customers. It is possible to impose transparent taxation by guaranteeing transparency of the customer, and efficiently manage customer by updating the customer database according to the use of the room.

3B is a detailed block diagram of the unmanned room management system according to the embodiment shown in FIG. 1B.

As shown in the figure, the unmanned room management system according to this embodiment includes at least one room management computer 30b and at least one room management computer 30 connected to each terminal device 10 and at least one accommodation status plate 20 via an in-house network. A central management server 40 is connected to the management computer 30b via a network.

The room management computer 30b includes a control unit 31, a communication unit 32, a lodging card inquiry requesting unit 33b, a room use inquiry unit 34, a lodging status control unit 35, and a staying status database updating unit 36 ) Is included.

The controller 31 controls the overall system.

The communication unit 32 is responsible for communicating with each terminal device 10 and at least one accommodation status board 20 through the premises network and the central management server 40 through the network.

The lodging card inquiry requesting unit 33b transmits the lodging card information of the customer received through the communication unit 32 to the central management server 40 to request a lodging card inquiry and receives the result to receive the result. Notify the terminal device 10 via the.

The room usage inquiry unit 34 searches the room database 34a from the customer's stay information received through the communication unit 32 to determine whether the room is available for accommodation, and the result is transmitted through the communication unit 32. The terminal device 10 is notified.

The accommodation status board controller 35 determines the accommodation status board 20 when it is determined that the rooms are available by the room usage inquiry unit 34 and the room usage inquiry unit 43 of the central management server 40. Update

The guest situation database updating unit 36 determines the room availability by the room usage inquiry unit 34 and the room usage inquiry unit 43 of the central management server 40. Update 36a.

The central management server 40 is the central server control unit 41, communication unit 42, lodging card inquiry unit 43, customer database update unit 44, member processing unit 45, card issuing processing unit 46, The reservation information providing unit 47, the reservation processing unit 48, the reservation change processing unit 49, the reservation cancellation processing unit 50 and the mileage processing unit 51 is included.

The central server controller 41 controls the overall server.

The communication unit 42 is responsible for communicating with at least one of the room management computer (30b) through a network.

The lodging card inquiry unit 43 searches the customer database 44a from the lodging card information of the customer received through the communication unit 42 to determine whether the card is valid for use of the room, and the result is determined by the communication unit 42. The room management computer 30b is notified.

The customer database updater 44 updates the customer database 44a, and updates the customer database 44a from the input information of the customer who has connected through a network and has subscribed.

The member processing unit 45 receives a predetermined personal information from a user connected through a network and performs member registration processing and updates the customer database 44a through the customer database updating unit 44. do.

The card issuing processing unit 46 issues a lodging card to a member registered by the member processing unit 45 and is responsible for payment processing thereof.

The payment processing is a payment processing for the lodging card purchase through a predetermined payment processing means, and the technology related to such payment processing means is already variously known in the form of a program executable on a computer. do.

The reservation information providing unit 47 receives room information available for reservation from each of the room management computers 30b and provides the same to a member who accesses the web through a predetermined homepage.

In addition, the reservation information providing unit 47 receives the room information available for reservation from each of the room management computer (30b) and is divided into regions by the user through the mobile communication terminal screen of the user (WAP) connected through the mobile communication Room information can be provided.

The reservation processing unit 48 receives a reservation request from a member connected to a network, updates the customer database 44a through the customer database updating unit 44, and transmits reservation information to the corresponding room management computer 30b. 42) to transmit.

The reservation change processing unit 49 receives a reservation change request from a network-connected member, updates the customer database 44a through the customer database update unit 44, and updates the reservation change information to the corresponding room management computer 30b. Process to transmit through the communication unit 42.

The reservation cancellation processing unit 50 receives a reservation cancellation request from a member connected to a network, updates the customer database 44a through the customer database updating unit 44, and cancels reservation information on the corresponding room management computer 30b. Process to transmit through the communication unit 42.

The mileage processing unit 51 grants a predetermined mileage point according to the use of the customer's lodging card, and returns a predetermined fee to customers who have excellent lodging card use, and uses it as cash, or mileage point when lodging card is renewed or purchased. As long as the card is renewed or the purchase cost can be discounted.

Therefore, when the customer checks the accommodation status board 20 when using the accommodation facility, arrives at the desired room and inserts the accommodation card into the corresponding terminal device 10, and selects the accommodation menu. The card information scanned from the lodging card and the staying information input by the customer are transmitted to the room management computer 30b through the communication unit 32 through the premises network to request inquiry and payment processing.

The room management computer 30b transmits card information to the central management server 40 through the accommodation card inquiry requesting unit 33b according to the inquiry from the terminal device 10 and the payment processing request. Request, the lodging card inquiry unit 43 of the central management server 40 searches the customer database 44a from the lodging card information of the customer received through the communication unit 42 to determine whether the card is valid for use of the room. Then, the result is notified to the room management computer 30b through the communication unit 42.

The room management computer 30b receives a result determined by the lodging card inquiry unit 43 of the central management server 40, and searches the room database 34a through the room usage inquiry unit 34. It is determined whether the room can be stayed within the stay time included in the stay information, and informs the terminal device 10 of the result through the communication unit 32.

The terminal device 10 releases the door lock of the room through the door lock control unit so that the customer can use the room if the room is available as a result of the inquiry, and if the room is not available, a predetermined error message is displayed through the screen output unit. Output

On the other hand, if the room management computer (30b) is available in the room as a result of the inquiry, the accommodation status plate control unit 35 updates the accommodation status plate 20, and through the stay status database update unit 36 The stay status database 36a is updated.

On the other hand, the central management server 40 updates the customer database 44a through the customer database updating unit 44 from the input information of the customer who is connected through the network to join the membership, the membership is the member Receives predetermined personal information from a user connected through a network through the processing unit 45 and performs member registration processing and updates the customer database 44a through the customer database updating unit 44.

In addition, the central management server 40 issuing and processing the lodging card to the member registered by the member processing unit 45 through the card issuing processing unit 46, the payment process for the member to stay overnight online Allow the card to be purchased.

In addition, the central management server 40 receives the room information available for reservation from each of the room management computer (30b) through the communication unit 42 and predetermined to the member connected to the network through the reservation information provider 47 The customer database 44a is updated through the customer database updater 44 by receiving a reservation request from a member connected to the network through the reservation processor 48, and the corresponding room management computer 30b. By transmitting the reservation information through the communication unit 42), the member can make a reservation at a remote place of accommodation online.

In addition, the central management server 40 receives a reservation change request from a member connected to the network through the reservation change processing unit 49 or receives a reservation cancellation request from a member connected to the network through the reservation cancellation processing unit 50. By updating and processing the customer database 44a through the customer database updating unit 44, and transmitting reservation change information to the corresponding room management computer 30b through the communication unit 42, the member can freely change the reservation and Provides the convenience of canceling a reservation.

The payment processing according to the reservation application, change and cancellation is also made through a predetermined payment processing means, and the technology related to such payment processing means is already known in various forms in the form of a program executable on a computer. do.

In addition, the central management server 40 grants a predetermined mileage point according to the use of the customer's lodging card through the mileage processing unit 51 to reduce the predetermined fee to the customer who has excellent lodging card use and use it as cash. Or a variety of benefits such as discounting a card renewal or purchase cost by mileage points when renewing or purchasing a lodging card.

Therefore, as described above, it is possible for the member to make reservations, change reservations, and cancel reservations through the network, thereby making it possible to chain the accommodations, thereby providing the convenience of using the accommodations to the customers through the network. By selling lodging cards, customers can purchase lodging cards regardless of the location, and they can encourage the use of lodging cards by giving back mileage points to customers who have excellent lodging cards. .

As described above, the unmanned accommodation management system according to the present invention enables unmanned management of lodging facilities, thereby reducing labor costs due to unmanned store, efficient accommodation management through the network, and protecting the privacy of customers. By making a database and recording it, it is possible to impose transparent taxes by guaranteeing the transparency of the use of rooms, and efficiently manage the customers by updating the customer database according to the use of the rooms. It is possible to chain accommodations by canceling reservations, and to provide customers with the convenience of using accommodation facilities. By selling lodging cards to customers through the network, customers can purchase lodging cards regardless of place. Miles to customers with loyalty cards Given how scores have beneficial effects such as to encourage a stay card use by reducing some of the proceeds to the customer.

Although the present invention has been described with reference to the accompanying drawings, it will be apparent to those skilled in the art that various modifications may be made therein without departing from the scope of the invention, which is covered by the following claims.

Claims (10)

A communication unit configured to communicate with each terminal terminal device and at least one accommodation status board through the premises network; A lodging card inquiry unit for searching a customer database from the lodging card information of the customer received through the communication unit to determine whether the card is valid for use of a room, and notifying the terminal device of the result to the terminal device; A room usage inquiry unit for retrieving a room database from a customer's staying information received through the communication unit to determine whether a room is available for accommodation, and notifying the corresponding terminal device of the result to the terminal device; A lodging status board controller for controlling to update the lodging status board when it is determined to be valid by the lodging card inquiry section and the room usage inquiry section; A control unit for controlling the overall system; Unattended accommodation management system comprising a room management computer comprising. A communication unit configured to communicate with each terminal terminal device and at least one accommodation status board through the premises network; A lodging card inquiry requesting unit which transmits the lodging card information of the customer received through the communication unit to the central management server to check whether the card is valid for use of the room, and notifies the terminal device of the result to the corresponding terminal device; A room usage inquiry unit for retrieving a room database from a customer's staying information received through the communication unit to determine whether a room is available for accommodation, and notifying the corresponding terminal device of the result to the terminal device; A lodging status board controller for controlling to update the lodging status board when it is determined to be valid by the lodging card inquiry section and the room usage inquiry section; A control unit for controlling the overall system; At least one room management computer, including: A communication unit communicating with the room management computer through a network; A lodging card inquiry unit for retrieving a lodging card inquiry request from the lodging management computer, searching the customer database to determine whether the lodging card is valid, and notifying the lodging management computer of the result via the communication unit; A central server control unit controlling overall server; Central management server, including: Unmanned accommodation management system comprising a. The method according to claim 1 or 2, The terminal device: A card reader unit for reading card information from a customer's lodging card; A memory unit for storing a stay selection menu; A screen output unit which loads a stay selection menu from the memory unit and outputs the stay selection menu; A key input unit for receiving input of stay information from a customer according to the stay selection menu displayed by the screen output unit; A central control unit which transmits the card information and the staying information to a room management computer to control user inquiry, room usage inquiry, and payment processing, and receives the result from the room management computer; A network interface unit for transmitting the card information and the stay information to a room management computer; Unattended accommodation management system comprising a door lock control unit for controlling the door lock state of the room in accordance with the inquiry and payment processing result from the room management computer. The method according to claim 1 or 2, The room management computer: Unattended accommodation management system, characterized in that it further comprises a lodging status database updating unit for updating the lodging status database when the lodging card inquiry and room usage inquiry are valid. The method of claim 1, The room management computer: Unattended accommodation management system further comprises a customer database updating unit for updating the customer database. The method of claim 2, The central management server: Unattended accommodation management system further comprises a customer database updating unit for updating the customer database. The method according to claim 2 or 6, The central management server: A member processing unit which receives predetermined personal information from a user connected through a network and updates the customer database; Issuing a lodging card to the member registered by the member processing unit, unattended accommodation management system further comprises a card issuing processing unit for the payment processing. The method of claim 7, wherein The central management server: A reservation information providing unit which receives room information available for reservation from each room management computer and provides the same to a member connected to a network; A reservation processing unit which receives the reservation request from the network-connected member, updates the customer database, and transmits the reservation information to the corresponding room management computer; Unmanned accommodation management system characterized in that it further comprises. The method of claim 8, The central management server: A reservation change processing unit which receives the reservation change request from a member connected to the network, updates the customer database, and transmits the reservation change information to the room management computer; A reservation cancellation processing unit which receives a reservation cancellation request from a member connected to the network, updates the customer database, and transmits reservation cancellation information to the corresponding room management computer; Unmanned accommodation management system characterized in that it further comprises. The method according to claim 7 or 8 or 9, The central management server: Unattended accommodation management system further comprises a mileage processing unit for granting a predetermined mileage point according to the use of the lodging card of the customer.