KR20020057531A - business section operation system for providing service and opreation method for this system - Google Patents

Abstract

PURPOSE: A system and a method for operating a local store service are provided to improve the service reliability by attracting customers to a business section in a specific area, and by enabling each store in the business section to provide common services to specific customers. CONSTITUTION: A business section service operation system is composed of a server network(100) and a customer entrance confirmation network(200). Stores united operate the server network(100). The customer entrance confirmation network(200) continuously confirms whether a customer enters into a determined area of a business section. The server network(100) includes an information storing unit(110), an information obtaining unit(120), an information comparing unit(130) and a notification unit(140). The information storing unit(110) stores information on a terminal(300) of a customer who owns all sorts of electronic coupons. The information obtaining unit(120) obtains the information on the terminal(300) of the customer entering into the determined area. The information comparing unit(130) compares the information obtained with the information on the terminal(300) of the customer. The notification unit(140) makes out a message based on the information and notifies the terminal(300) of the message.

Description

Regional mall service operating system and operating method of this system {business section operation system for providing service and opreation method for this system}

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a service system using a mobile communication terminal and a method of operating the same, and more particularly, to a service operating system and a method of operating the same, which are provided by a particular shop in a specific area to attract customers.

At present, due to the rapid development of the telecommunications industry, advertisements for specific companies are being provided online throughout the region.

However, such a store-specific advertisement has a difficulty in constructing a corresponding website, as well as the need for the systematic management of the expenditure was inevitable.

On the other hand, each store or company operated by a chain store method can upload the advertisements of the companies online so that ads for all regions can be carried out simultaneously, thereby reducing the overall advertising cost. It also helped raise awareness of the store or company's brand.

However, this method causes the customer's confusion about the stores located in the area, which may cause the customer's confusion to the store, considering that the price difference, discount rate, and event of the various items are different according to the characteristics of each area, which may lower the reliability. There was this.

In particular, considering the gradual increase in the number of shopping malls (e.g., electronic shopping malls, electronic lands, Miele, or various department stores, etc.) operating in each region, the stores forming the shopping malls are connected to each other. In order to attract customers to the mall, it requires a lot of content so that various services can be provided.

In addition, from the customer's point of view, if he or she is located in a certain area and wants to visit a specific shopping mall in the area, he wants to acquire basic information about the shopping mall in advance. It is inconvenient to sequentially go through each process such as accessing the Internet, accessing the homepage of the corresponding shop, searching for desired information, and obtaining searched information.

In addition, the mall is trying to induce a good feeling by providing various souvenirs to attract more customers or by offering visitors a chance to enter a prize, but this is only relevant when the customer visits the mall directly. There was only this.

The present invention has been made to solve the above problems, and induces customer attention to the shopping malls of each store concentrated in a specific area, and the common services such as a discount of price to a specific customer for each store forming the shopping mall. The purpose is to make the customer's credibility through providing.

In addition, the present invention is intended to be able to attract customers to the relevant mall again if the customer later visits the area.

1 is a schematic configuration diagram according to the present invention regional mall service operating system

2 is a flow chart schematically showing an operating method for providing a service of a local mall service operating system according to the present invention.

3 is a schematic configuration diagram according to an embodiment of the present invention, a regional mall service operation system;

4 is a flowchart schematically illustrating a process of performing an event for providing an electronic coupon to a customer during an operation of the regional mall service operating system according to the present invention.

5 is a flowchart schematically showing a process operated when a customer wants to use an electronic coupon during an operation process of the regional mall service operating system of the present invention.

Explanation of symbols for main parts of the drawings

100. Server network 110. Information storage

120. Information acquisition unit 130. Information comparison department

140. Notification unit 150. Control unit

160. Data transmission unit 200. Customer Entry Confirmation Network

300. Customer's Terminal

According to an aspect of the present invention for achieving the above object, an information storage unit for storing the terminal information for the owner of the various electronic coupons issued in the mall; A customer entry confirmation network for continuously checking whether each customer enters into an area where the mall is located; An information acquisition unit for acquiring terminal information of the customer confirmed by the customer entry confirmation network; An information comparing unit which compares the obtained information with terminal information of owners of various electronic coupons pre-stored in the information storage unit and confirms whether information on the same customer is stored in the information storage unit; It provides a local mall service management system comprising a notification unit: to notify the terminal of the customer of the remaining usage limit for the electronic coupon that the customer has.

In addition, the present invention comprises the steps of acquiring the terminal information of the customer entering into the area where the mall is located to operate the system; Searching for terminal information on the owner of various electronic coupons pre-stored in an information storage unit and checking whether the same information as the acquired customer information exists; Retrieving information on the remaining usage limit of the electronic coupon previously acquired by the customer when the information about the same customer exists; And providing a message of information on the remaining use amount of the searched electronic coupon to a terminal of the corresponding customer.

In the following, an embodiment according to the configuration and method of the present invention as described above will be described in more detail with reference to FIGS. 1 to 5.

First, Figure 1 is a block diagram schematically showing a local mall service operating system according to the present invention.

That is, the regional mall service management system according to the present invention continuously checks that each customer has entered the predetermined network in which the server network 100 and each store constituting a particular shopping mall operate in association with the server. It is largely composed of a customer entry confirmation network 200 to notify the network.

In the above, the server network 100 includes an information storage unit 110, an information acquisition unit 120, an information comparison unit 130, and a notification unit 140.

At this time, the information storage unit 110 is a database of the information on the terminal 300 for the owner of the various electronic coupons issued in the store.

The information acquisition unit 120 performs a role of acquiring terminal information of a customer who has entered a predetermined area where a corresponding shopping mall is located.

The information comparison unit 130 compares the obtained information with information of the terminal 30 for the owners of various electronic coupons pre-stored in the information storage unit 110 to display information on the same customer. It checks if it is stored in.

The notification unit serves to notify the terminal of the customer of the remaining usage limit for the electronic coupon of the customer.

In addition, the customer entry confirmation network is a base station for each mobile communication service that is installed in the region where the corresponding mall is located and receives a pilot signal (location signal) transmitted from the terminal of the customer to confirm the current location of the customer. And a network interworking device 220 for interworking the mobile communication network with the Internet network.

In this case, a conventional GPS (Global Positioning System) 230 and a location gateway (not shown) are used as an additional linking means for confirming the location of the terminal. It is built in connection with the exchange of a typical mobile communication company.

On the other hand, the present invention suggests that the user terminal 300 is capable of requesting various types of information through the Internet, and is capable of transmitting and receiving various messages and displaying various images. The embodiment is used as a communication terminal.

Hereinafter, with reference to the flow chart of Figure 2 showing the service providing method of the present invention, the regional mall service management system configured as described above will be described in more detail.

First, the base station 210 of the customer entry confirmation network 200 installed in a specific region acquires the information of the terminal 300 of the customer entering into the region.

At this time, the method for confirming that there is a customer entry into the region is possible by converting the pilot signal transmitted from the conventional mobile communication terminal to the location information received by the base station 210 installed in the region.

In the above description, the terminal information of the customer may be an IP address or a phone number of a corresponding corresponding terminal.

In addition, the information of the terminal 300 obtained by the above-described process is transmitted to the information acquisition unit 120 constituting the server network 100 through the network interworking device 220.

When the mobile communication terminal information of the customer entering into the region is acquired by the above process, the information comparing unit 130 constituting the server network 100 searches for the information storage unit 110 and enters into the region. Check whether the same information as the terminal information exists.

At this time, when the information on the same customer exists, the information on the remaining usage limit of the electronic coupon that the customer has previously acquired is checked again.

In addition, the notification unit 140 may message the confirmed information and notify the terminal 300 of the corresponding customer to determine whether the customer has an electronic coupon that can be used in the shopping mall and the remaining usage limit of the electronic coupon. You can check it.

The electronic coupon refers to a coupon in a state negotiated so as to be commonly used in a plurality of stores constituting a specific shopping mall, and is issued to each customer online and issued to the customer.

As a result, when a customer accidentally visits a specific region by the operation process according to the present invention as described above, it is possible to know whether or not to possess an electronic coupon that can be used in a specific mall in the region, as well as the remaining use of the electronic coupon. By knowing the limit, the choice of a visit destination for shopping or purchase of goods can be made more convenient.

Meanwhile, the electronic coupon that the customer has during the process as described above may be provided to the customer through various paths.

That is, the customer can not only be provided with the electronic coupon free of charge through the website operated by the mall, but also can be provided as a reward for participating in a predetermined event, and the cyber money owned by the customer can be used in a specific mall. It can be exchanged for electronic coupons.

In each of the above methods, in the present invention, when an unspecified customer is located near a particular mall, the server network operated in the mall proceeds with a predetermined event through the terminal of the customer so that the attracting of the customer can be performed more actively. It is more preferable to induce the customer's attention to the corresponding mall by providing a predetermined electronic coupon to the present invention.

The configuration of the present invention for this purpose is provided with a control unit that connects the terminal of the customer to the site for the event, as well as granting the event entry opportunity to the customer to the server network operated by each of the aforementioned stores as shown in FIG. It is suggested that the data transmission unit is further configured to provide an electronic coupon having a predetermined usage limit to the terminal of the customer who wins the prize through the event.

Hereinafter, an operation process for providing an electronic coupon to each customer based on the configuration as described above will be described in more detail with reference to the flowchart of FIG. 4.

First, the terminal information of the customer entering into the region is acquired by the base station of the customer entry confirmation network associated with the mall in the specific region and transmitted to the information acquisition unit of the server network operated in the mall.

In addition, the controller constituting the server network notifies the terminal of the customer of the event occurrence performed in the mall and the application confirmation message for participation thereof.

At this time, the notification method of the application confirmation message typically uses a Short Message Service (SMS) among the services provided by each mobile communication company.

When the customer is notified of the intention to participate in the event provided by the mall through the process, the controller connects the terminal of the customer to a URL (Uniform Resource Locator) of the site for the event on-line.

In this case, the method of the control unit accessing the customer terminal to the site for the event proceeding, when the customer checks the message sent to his terminal and recall (recall) the base station receives the acknowledgment (acknowledge) Link the client's terminal to the site where the event is taking place, or send a message to the client's terminal in a text form with the URL (Uniform Resource Locator) of the site where the event is taking place. Including the transmission, and if the customer selects the link, the call connection to the site is made.

As a result, the customer participates in an event provided by the mall through his terminal through the above-described method and obtains a predetermined prize (electronic coupon) through the event.

At this time, the event suggests a normal online virtual slot machine game or a game that can provide electronic coupons of differential amounts according to the winning number, such as a virtual instant lottery.

That is, the customer can easily participate in the game, and also by immediately acquiring the acquired electronic coupon according to the participation of the game, it is possible to more actively induce the participation of the customer.

When the customer confirms that the customer has obtained a predetermined amount of the electronic coupon through the above-described process, the server network 100 provides the customer with the acquired electronic coupon.

This, the control unit 150 of the server network 100 checks the information of the offer amount according to the winning number of the customer, image data of the electronic coupon corresponding to the confirmed amount, the data transmission unit 160 By performing the process such as performing the data transmission to the terminal 300 of the customer through the dataized electronic coupon through sequentially.

In addition, the information about the electronic coupon of the predetermined amount provided to the customer is updated based on the data as a state added to the information on the remaining electronic coupon use amount of the customer previously stored in the information storage unit 110.

At this time, the information on the remaining usage limit of the electronic money may be stored directly in the terminal 300 of the customer, but it is operated in the mall so that the management of the continuous change according to the use can be more accurately and safely performed. It is more preferable to store it in the information storage unit on the server network 100, and the present invention also illustrates this.

In addition, the remaining usage limit of the electronic coupon for each shopping mall that the customer has can be checked only when the customer visits the area where the shopping mall is located, such as the operation method of the regional shopping mall service operating system described above. The present invention is not limited thereto, and it is more preferable that the details of the electronic coupons owned by each mall can be displayed through the terminal of the customer if the customer desires.

On the other hand, the remaining usage limit of the electronic coupon for a specific customer to be database as described above should be updated every time the customer uses the electronic coupon in the mall.

Accordingly, the present invention further provides a method for storing information on the remaining limit amount when using the electronic coupon of the customer.

This will be described below with reference to the flowchart of FIG. 5.

First, when a customer having an electronic coupon of a specific shopping mall visits a store 400 that forms the shopping mall and receives an item or other service and requests the use of the electronic coupon, the corresponding store 400 requests the server network 100. By accessing the information storage unit 110 constituting the) and searching for the corresponding information to determine the remaining usage limit of the electronic coupon that the customer has.

In this case, the method of accessing the information storage unit 110 in the corresponding store 400 has a terminal 410 accessible to the information storage unit 110 in each store by the information storage unit through the terminal Access to the information storage unit 110, or through a separate wired, wireless communication is possible using a method, and the like, in addition to this there is no limitation to this considering that there can be a variety of methods.

If it is confirmed by the above-described process that the payment for the purchase of the goods or other services exceeds the remaining limit of the electronic coupon, the customer is notified of the details and a request for payment of additional costs is performed.

On the other hand, if the payment for the goods or other service payment is within the remaining limit of the electronic coupon, the final payment of the electronic coupon after subtracting the payment for the goods or other services payment from the remaining limit of the electronic coupon. Update the information on the remaining amount.

At this time, the deduction of the remaining limit of the electronic coupon is provided to the person in charge of the store, the authority to change the information on the coupon, or if the person in charge simply enters the information in the server network, the server network itself is said Residual limit processing for the electronic coupon can be made.

On the other hand, the electronic coupon as described above is not limited to being stored permanently.

That is, when a predetermined date passes, unnecessary information storage space of the terminal or the information storage unit may be automatically extinguished by the information of the electronic coupon entered into the mobile communication terminal of the customer or the information about the electronic coupon of the customer stored in the information storage unit. You can also set to save money.

As described above, the local mall service operating system and the operation method for providing a service of the system according to the present invention can obtain various effects as follows.

First, each store that is concentrated in a specific area can attract each customer through advertisements for the malls that the stores are gathered to prevent spending of individual advertisements.

In addition, since the advertisement at this time provides a common service such as a discount of price to only a specific customer in each store forming a corresponding shopping mall to a customer having an electronic coupon, it is possible to more smoothly attract the corresponding customer.

Secondly, by continuously managing the information of the customer who has visited the shopping mall, if the customer later visits the shopping mall or is located within a predetermined range of the area where the shopping mall is located, the electronic coupon having the remaining usage amount for the customer By automatically notifying whether the presence of the customer's interest and has the effect of being able to perform the customer's re-introduction again.

Claims (12)

An information storage unit for storing terminal information on the owners of various electronic coupons issued by the mall; A customer entry confirmation network for continuously checking whether each customer enters into an area where the mall is located; An information acquisition unit for acquiring terminal information of the customer confirmed by the customer entry confirmation network; An information comparing unit which compares the obtained information with terminal information of owners of various electronic coupons pre-stored in the information storage unit and confirms whether information on the same customer is stored in the information storage unit; And a notification unit for notifying the terminal of the customer of the remaining usage limit for the electronic coupon possessed by the customer. The method of claim 1, A control unit for providing a predetermined event entry opportunity to the terminal of the customer and connecting the terminal of the customer to a site for the event when the customer enters the event; Local mall service operating system, characterized in that it further comprises a data transmission unit for providing an electronic coupon that can be commonly used in each store forming a specific shopping mall to the terminal of the customer who won the prize through the event. The method of claim 1, Customer Entry Confirmation Network A base station for each mobile communication service for receiving a pilot signal transmitted from a terminal of a client to confirm a current location of the client; Local store service operating system comprising a network interworking device for interfacing the mobile communication network with the Internet network. Acquiring terminal information of a customer entering into an area where the corresponding shopping mall is located; Searching for terminal information on the owner of various electronic coupons pre-stored in an information storage unit and checking whether the same information as the acquired customer information exists; Retrieving information on the remaining usage limit of the electronic coupon previously acquired by the customer when the information about the same customer exists; And notifying the information regarding the remaining use amount of the searched electronic coupon to the terminal of the corresponding customer: operating method of the regional mall service operating system, characterized in that it is performed. The method of claim 4, wherein The process of acquiring the terminal information of the customer entering into the region is The base station of the mobile communication company located in the region receives the pilot signal from each terminal of the customer entering the region to check the terminal information of the customer, and the confirmed terminal information is obtained through the information acquisition unit. Operation method of the local mall service operating system, characterized in that proceeded by receiving. The method of claim 4, wherein To provide electronic coupons to each customer Notifying the application confirmation message for participation in an event performed in the shopping mall to a terminal of each customer entering the region where the shopping center is located; Connecting the terminal of the customer to a URL (Uniform Resource Locator) of the site for the event on-line when the customer is informed of the intention to participate in the event; Confirming the result of the event in which the customer participates, in case of winning the prize, notifying the terminal of the customer of whether the prize has been won, and providing a predetermined electronic coupon that can be commonly used in each store forming a specific shopping mall; And storing the information of each customer who provided the electronic coupon and information on the remaining use amount of the electronic coupon as a database. The method of claim 6, How to give an event entry opportunity to your device And transmitting a message for confirming whether an event has occurred and whether or not the event has been transmitted to the terminal by using terminal information of a customer acquired by the information acquisition unit. The method of claim 6, How to connect the customer terminal to the event progress site And a base station receives the corresponding ack and connects the terminal of the customer to a corresponding site where an event is occurring when the customer performs a recall. The method of claim 6, The message sent to the terminal of the customer includes a link in the form of a text that has a URL (Uniform Resource Locator) of the site where the event is taking place. Operating method of a local mall service operating system. The method of claim 6, The event is a method of operating a local mall service operating system, characterized in that through the method to provide the electronic coupon of a differential amount according to the winning rank, such as a normal online virtual slot machine game or a virtual instant lottery. The method according to any one of claims 6 to 10, The process of providing an electronic coupon Confirming the information of the provided amount according to the winning number of the customer; Image data of the electronic coupon corresponding to the identified amount; And performing data transmission of the dataed electronic coupon to the terminal of the corresponding customer. The method of claim 4, wherein When a customer with an electronic coupon of a particular store visits a store that makes up the store and receives an item or other service Checking the remaining amount of use of the electronic coupon of the customer by searching the information storage unit; If the amount of payment for the purchase of the goods or other services exceeds the remaining limit of the electronic coupon, the corresponding customer is notified and the request for payment of additional costs is performed. If the payment of the consideration is within the remaining limit of the electronic coupon, subtracting the payment of the cost of the purchase or other service from the remaining limit of the electronic coupon, and then updating the information on the final remaining amount of the electronic coupon: Operation method of a local mall service operating system characterized in that it further comprises.