KR102619085B1 - On-off line service operating system connecting family membership recruitment and method thereof - Google Patents

Abstract

According to the present invention, a retail store system receives subscription information of family love members from regular consumers, provides the information to the service operation system, and receives services for selling and managing products at the retail store from the service operation system; A shopping mall system that displays retail products on Family Love member terminals online, receives purchase information selected by Family Love member terminals from the service operation system, and provides services for online sales and offline delivery to Family Love members based on the purchase information. ; A family love member terminal that provides online service operation system authentication for the subscription information of the retail store system and provides purchase information for selection of retail store products in the shopping mall system; It is connected to the retail store system, shopping mall system, and Family Love member terminal online, and enables registration of Family Love members through the retail store system and authentication through the Family Love member terminal, as well as purchasing products in the shopping mall system through the Family Love member terminal. An online and offline service operation system linked to the recruitment of Family Love members, including a service operation system that enables delivery, is provided.

Description

On-off line service operating system connecting family membership recruitment and method thereof}

The present invention relates to an online and offline service operation system and method linked to the recruitment of Family Love members. More specifically, it relates to recruiting Family Love members through offline retail stores and targeting Family Love members by linking offline retail stores and online shopping malls. By providing a variety of services, such as shopping, that reflect various discount rates depending on the number of family members, Family Love member recruitment and It relates to a linked online and offline service operation system and method.

Generally, an offline retail store refers to a place that sells products to consumers while stocking them in a certain space, and an online shopping mall refers to a place that sells products to consumers by exposing them to an intangible space using the Internet media. Unlike offline retail stores, there are no physical space restrictions.

Here, most offline retail stores sell and manage products using general ledgers or POS systems, but the POS system is developed by a computer company and is not operated to reflect the characteristics of the retail store as much as possible.

In addition, online shopping malls sell and manage products without physical space restrictions, but since the operation of the shopping mall system using the Internet media must be done by professional personnel, it costs a lot of money to directly operate the online shopping mall system at a typical small offline retail store. There is a problem with this.

In addition, various offline retail stores or online shopping malls provide services such as discounts or point accumulation for products in order to manage regular consumers, but these services are provided randomly or under conditions that are complicated to use, so they do not sufficiently satisfy regular consumers. There is a problem.

Meanwhile, in recent years, as the number of nuclear families or single-person households has increased, each household is living a consumer lifestyle where they purchase only their own products individually, and as a result, the feeling and confirmation of the importance and love among family members is gradually increasing. The social problem that family love is gradually weakening is emerging.

(Patent Document 0001) Registered Patent 10-1755631

(Patent Document 0002) Registered Patent 10-1572951

Therefore, the purpose of the present invention is to recruit Family Love members through offline retail stores and connect offline retail stores and online shopping malls to provide various services such as shopping to Family Love members with discount rates reflected according to the number of family members. It provides an online and offline service operation system and method linked to the recruitment of family love members that can help people feel the importance and love of family and improve sales at offline retail stores.

Meanwhile, the purpose of the present invention is not limited to the purposes mentioned above, and other purposes not mentioned will be clearly understood by those skilled in the art from the description below.

According to the present invention, a retail store system receives subscription information of family love members from regular consumers, provides the information to the service operation system, and receives services for selling and managing products at the retail store from the service operation system; A shopping mall system that displays retail products on Family Love member terminals online, receives purchase information selected by Family Love member terminals from the service operation system, and provides services for online sales and offline delivery to Family Love members based on the purchase information. ; A family love member terminal that provides online service operation system authentication for the subscription information of the retail store system and provides purchase information for selection of retail store products in the shopping mall system; It is connected to the retail store system, shopping mall system, and Family Love member terminal online, and enables registration of Family Love members through the retail store system and authentication through the Family Love member terminal, as well as purchasing products in the shopping mall system through the Family Love member terminal. An online and offline service operation system linked to the recruitment of Family Love members, including a service operation system that enables delivery, is provided.

Here, the retail store system includes a membership registration department that receives membership registration information for signing up as a Family Love member from regular consumers and provides it to the service operation system; POS department, which settles sales of retail stores, collects and processes various information and data necessary for management, and provides retail store operation information to the service operation system; It is desirable to include a retail store delivery department that receives purchase information from the service operation system and processes offline delivery to the delivery address requested by the Family Love member terminal.

In addition, the shopping mall system includes a web page providing unit that provides a web page for purchasing products sold at a retail store to a Family Love member terminal connected to the service operation system through an Internet communication network; A purchase information processing unit that receives and processes purchase information generated by the Family Love member terminal from the service operation system; and a shopping mall delivery unit that processes offline delivery of purchased products to the delivery address requested by the Family Love member terminal based on the purchase information generated by the purchase information processing unit.

In addition, the Family Love member terminal includes a Family Love app installation unit that downloads and installs a dedicated application from the service operation system; Membership registration authentication unit that provides information for self-identification and authentication for membership registration requested by a dedicated application installed by the Family Love App Installation Department; A purchasing department that connects to the service operation system, receives a web page from the web page provider of the shopping mall system, and provides purchase information for selecting and purchasing the relevant product to the service operation system; It is desirable to include a chatting unit that allows chatting with family members through a family love chat room provided by a dedicated application installed by the family love app installation unit.

In addition, the service operation system includes a retail store management department that receives inventory or sales information on products of the retail store from the POS department of the retail store system and requests ordering information for inventory products in real time from the ordering company system; A Family Love membership registration department that stores and manages the membership information after requesting authentication information from the Family Love membership terminal when a regular consumer requests to join the Family Love membership from the membership registration department of the retail store system; A product purchase department that provides a web page of the web page provision department of the shopping mall system to the Family Love member terminal and receives purchase information for purchasing products from the Family Love member terminal; A discount payment unit that calculates discount information based on the purchase information provided in the product purchase department and the subscription information provided in the family love membership registration department and enables payment that reflects this; A delivery instruction unit that instructs the product to be delivered from at least one of a retail store system and a shopping mall system based on purchase information for which discount and payment have been completed; Our family space management unit that stores data generated in the family love chat room of families using the family love member terminal provided by installing the dedicated application; And it is desirable to include an additional service provision section that allows users of the Family Love member terminal to apply for services from at least one of wallpaper companies, building equipment companies, cleaning companies, and moving companies in addition to distribution companies.

Meanwhile, according to the present invention, it includes an online and offline service operation system linked to the Family Love member recruitment, and provides membership registration information to the service operation system through the retail store system by a regular consumer who visits the retail store; A step in which the service operation system 100 consents to and authenticates the regular consumer's membership as a Family Love member through the Family Love member terminal of the regular consumer and family members; Provides an online and offline service operation method linked to Family Love member recruitment, in which regular consumers' Family Love member registration process progresses through the step of calculating the discount rate of Family Love members based on the membership registration information and authentication results by the service operation system. do.

In addition, according to the present invention, it includes an online and offline service operation system linked to the recruitment of Family Love members, and providing inventory management information of the relevant retail store to the service operation system from the retail store system; The inventory management method of a retail store proceeds through the steps of generating ordering information based on the inventory management information of the relevant retail store by the service operation system, providing the ordering information to the ordering company system, and ensuring that the product is stocked at the relevant retail store. An online and offline service operation method linked to the recruitment of Family Love members is provided.

In addition, according to the present invention, it includes an online and offline service operation system linked to the Family Love member recruitment, and a web page of the shopping mall system is provided to the Family Love member terminal connected to the service operation system to collect purchase information from the Family Love member terminal. Steps provided and; Discount information is calculated based on purchase information and membership registration information provided to the service operation system, and payment is made for the discount information; The Family Love member's product purchase and delivery method proceeds through the step of ensuring that the product is delivered from at least one of the retail store system and the shopping mall system based on the purchase information for which the discount and payment have been completed by the service operation system. Methods for operating online and offline services linked to recruitment are provided.

Therefore, according to the present invention, Family Love members are recruited through offline retail stores, and various services such as shopping that reflect the discount rate according to the number of family members are provided to Family Love members by linking offline retail stores and online shopping malls. It can help people feel the importance and love of family and at the same time improve sales at offline retail stores.

Meanwhile, the effects of the present invention are not limited to the effects mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art from the description of the claims.

1 is a diagram schematically showing the configuration of an online and offline service operation system linked to family love member recruitment according to a preferred embodiment of the present invention; and
Figures 2 to 5 are diagrams showing the configuration of components of the online and offline service operating system of Figure 1, respectively.

Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the attached drawings.

As shown in Figures 1 to 5, the online and offline service operation system linked to the recruitment of Family Love members according to a preferred embodiment of the present invention is largely a service operation system that receives subscription information of Family Love members from regular consumers. A retail store system (200) that provides services to (100) and receives services for selling and managing products at retail stores from the service operation system (100), displays products at retail stores on the Family Love member terminal (300) online, and operates a service operation system. A shopping mall system (400) that receives purchase information selected by the Family Love member terminal (300) from (100) and provides services for online sales and offline delivery to Family Love members based on the purchase information, and an online service operation system ( 100), a family love member terminal (300) that provides authentication for the subscription information of the retail store system (200) and purchase information for selection of retail store products in the shopping mall system (400), and an online retail store system (200), a shopping mall. It is connected to the system (400) and the Family Love member terminal (300) and enables registration of Family Love members through the retail store system (200) and authentication through the Family Love member terminal (300). ) and the service operation system 100 that can enable product purchase and delivery through the shopping mall system 400.

The retail store system (200) receives subscription information of Family Love members from regular consumers while connected to the service operation system (100) through a wired/wireless Internet communication network such as TCP/IP, WIBRO, Wi-Fi, HSDPA, etc. As a means of providing services to the service operation system 100 and receiving services for product sales and management at retail stores from the service operation system 100, the service operation system 100 receives subscription information for signing up as a Family Love member from a regular consumer. ), a POS department (220) that collects and processes various information and data necessary for settlement of retail store sales or management, and provides retail store operation information to the service operation system (100) and service operation. It includes a retail store delivery unit 230 that receives purchase information generated through the shopping mall system 400 from the system 100 and processes offline delivery to the delivery address requested by the Family Love member terminal 300.

Here, the retail store is preferably a small business that provides various living services, such as a distribution company, a wallpaper company, a building equipment company, a cleaning company, and a moving company.

The membership registration unit 210 is a means for allowing regular consumers who frequently frequent the retail store to sign up as family love members, including the name of the regular consumer, the name of the regular consumer's family member, the relationship between the regular consumer and the family member, and the regular consumer. Membership registration information, including phone numbers of family members, etc., is input and provided to the service operation system 100.

The POS unit 220 is a means of managing the operation of a retail store by collecting and processing the retail store's sales or various information and data, and may have a known configuration, so a detailed description will be omitted.

The retail store delivery unit 230 is a means of receiving the purchase information ordered in the shopping mall system 400 from the service operation system 100 and delivering the product offline from the retail store to the delivery address of the Family Love member, and configures the notice. Since it is possible, detailed description will be omitted.

Here, the retail store system 200 may be configured as a computer installed in a retail store and connected to the service operation system 100 through a communication network, and the computer may be a laptop, desktop, or laptop with POS and web browser functions. there is.

Therefore, according to the retail store system 200, while selling products offline to regular consumers, regular consumers are recruited as Family Love members, and when the Family Love members purchase products from the shopping mall system 400, a discount rate according to the number of family members is reflected. You can provide various services such as shopping, and based on this, you can continue to secure Family Love members as customers and improve sales.

The shopping mall system 400 displays retail store products on the Family Love member terminal 300 while connected to the service operation system 100 through a wired/wireless Internet communication network such as TCP/IP, WIBRO, Wi-Fi, HSDPA, etc. As a means of receiving purchase information selected by the Family Love member terminal 300 from the service operation system 100 and providing services for online sales and offline delivery to Family Love members based on the purchase information, the service is provided through an Internet communication network. A web page provider (410) that provides a web page for purchasing products sold at retail stores to the Family Love member terminal (300) connected to the operating system (100), and a Family Love member terminal ( The purchase information processing unit 420, which receives and processes the purchase information generated by 300), and offline delivery of purchased products to the delivery address requested by the Family Love member terminal 300 based on the purchase information generated by the purchase information processing unit 420. It includes a shopping mall delivery unit 430 that handles processing.

Here, the shopping mall system 400 may have a structure in which online shopping malls individually operated by retail stores are linked to the service operation system 100 through API or Restful method, and are directly configured in the service operation system 100. It can have a structure.

The web page providing unit 410 is a means such as a server that provides a web page for purchasing products sold at retail stores to the Family Love member terminal 300, and may have a known configuration, so detailed description will be omitted. do.

The purchase information processing unit 420 is a means of receiving and processing purchase information such as the type and quantity of the product and the delivery address when a regular consumer purchases the product through the Family Love member terminal 300, and configures the notice. Since it is possible, detailed description will be omitted.

The shopping mall delivery unit 430 is a means to ensure that the type and quantity of the product is delivered offline to the relevant delivery address based on the purchase information generated by the purchase information processing unit 420. Since it may have a known configuration, a detailed description is omitted. I decided to do it.

Therefore, according to the shopping mall system 400, after receiving purchase information from the service operation system 100 through the Family Love member terminal 300 used by the Family Love member, the purchased product is delivered to the delivery address of the Family Love member. can do.

The Family Love member terminal 300 is a means of providing authentication of the subscription information of the retail store system 200 to the service operation system 10 online and providing purchase information for selection of retail store products of the shopping mall system 400. , A terminal for downloading and installing a dedicated application provided from the service operation system (100) to confirm when a regular consumer enters the subscription information of a Family Love member into the service operation system (100) using the retail store system (200). As such, it is preferable to use a wireless communication terminal capable of self-identification and authentication based on a handheld such as a smartphone, smart pad, tablet PC, etc. that can connect to the service operation system 100 through a wired or wireless network, or a desktop.

Here, the family love member terminal 300 is a family love app installation unit 310 that downloads and installs a dedicated application from the service operation system 100, and a dedicated application requested by the family love app installation unit 310. Access the membership authentication unit 320, which provides information for self-identification and authentication for membership registration, and the service operation system 100 to receive a web page from the web page provision unit 410 of the shopping mall system 400. Events with families through a family love chat room provided by a dedicated application installed by the purchasing department 330 and the family love app installation department 310, which provides purchase information for selecting and purchasing the product to the service operation system 100 It includes a chatting unit 340 that enables chatting, etc.

The family love app installation unit 310 is a means of downloading and installing a dedicated application of the service operation system 100, and may have a known configuration, so detailed description will be omitted.

The membership authentication unit 320 authenticates with the phone numbers of regular consumers and their families included in the membership registration information when providing membership registration information for signing up as a family love member to the service operation system 100 through the retail store system 200. As a means of guiding the process and verifying the number of family members of regular consumers who have signed up as Family Love members, a text message is provided for downloading and installing the dedicated application to the Family Love member terminal (300) of regular consumers or family members. After being installed, the contents and authentication process for signing up as a Family Love member are guided through the dedicated application to complete authentication through the Family Love member terminal (300), or during a call with a family member of the Family Love member terminal (300). Membership authentication can be performed by entering a number or providing a link to the service where the authentication process is performed via text message.

Therefore, according to the membership authentication unit 320, the authentication process for regular consumers to sign up as family love members is carried out directly to the regular consumers' family members, so that the regular consumers can provide false information about the number of family members and obtain a high discount rate. You can prevent it from being applied.

In addition, even if you are not a regular consumer, you can sign up as a Family Love member simply by authenticating the application of one of your family members.

The purchase unit 330 connects to the service operation system 100, receives a web page from the web page provider 410 of the shopping mall system 400, and provides purchase information for selecting and purchasing the product to the service operation system 100. ), it may have a known configuration, so detailed description will be omitted.

The chatting unit 340 is a means of enabling chatting about events, etc. with family members through the Our Family Space Room provided by the dedicated application installed by the family love app installation unit 310, and can have the configuration of notices. Detailed description will be omitted.

Therefore, according to the Family Love member terminal 300, authentication of the subscription information of the retail store system 200 is provided to the service operation system 100 online and purchase information about selection of retail store products of the shopping mall system 400 is provided to the service operation system 100. By providing it to the system 100, you can purchase a discounted product at a predetermined discount rate from the service operation system 100.

The service operation system 100 is connected to the retail store system 200, the shopping mall system 400, and the family love member terminal 300 online, and allows registration of family love members through the retail store system 200 and the family love member terminal ( As a means of enabling authentication through (300) and at the same time enabling product purchase and delivery of the shopping mall system (400) through the Family Love member terminal (300), retail stores can be purchased from the POS unit (220) of the retail store system (200). Regular customers are received from the retail store management department 110, which receives inventory or sales information on products and requests ordering information for inventory products in real time from the ordering company system (not shown), and the membership registration department 210 of the retail store system 200. When a consumer requests to sign up for a Family Love membership, authentication information is requested from the Family Love member terminal (300), and then the Family Love member registration department (120), which stores and manages the membership information, is sent to the Family Love member terminal (300) through the shopping mall system ( The product purchase department 130, which provides the web page of the web page provision department 410 of 400 and receives purchase information for product purchase from the Family Love member terminal 300, the purchase information provided to the product purchase department 130, and A discount payment unit (140) that calculates discount information based on the subscription information provided in the Family Love membership registration unit (120) and enables payment reflecting this, and a retail store system (200) and a shopping mall system based on purchase information for which discounts and payments have been completed. A delivery instruction unit 150 that instructs the product to be delivered from at least one of (400), and data generated in the family love chat room of families using the family love member terminal 300 provided by installing the dedicated application. An additional service provision department (which allows users of the Our Family Space Management Department (160), which stores it, and the Family Love Membership Terminal (300) to apply for services from wallpaper companies, building equipment companies, cleaning companies, and moving companies in addition to distributors ( 170), etc.

The retail store management unit 110 receives inventory or sales information about the products of the retail store from the POS department 220 of the retail store system 200 and requests ordering information about the products in stock from the ordering company system (not shown) in real time. As a means, inventory management information such as product type, product quantity, number of sales for each product, and number of inventory for each product of the relevant retail store is provided from the POS department 220 of the retail store system 200, and ordering information for ordering or stocking of necessary products is provided. Request to the relevant ordering company system.

Therefore, according to the retail store management department 110, in connection with the POS department 220, the retail store's sales volume and inventory amount are analyzed in real time, and insufficient inventory is immediately requested from the ordering company system, thereby manpower for inventory management and ordering, etc. It can assist retail store managers with tasks such as reducing costs and preventing losses due to accumulated inventory.

The Family Love membership registration unit 120 requests authentication information from the Family Love membership terminal 300 when a regular consumer requests to join the Family Love membership from the membership registration unit 210 of the retail store system 200, and then requests membership registration information accordingly. As a means of storing and managing, a text message for downloading and installing a dedicated application is provided to the Family Love Member Terminal (300) based on the membership registration information entered by regular consumers, and then the regular consumer receives the registration information in a public notice manner. Proceed with the authentication process and store and manage it.

The membership registration information includes only the name of the regular consumer, the name of the regular consumer's family member, the relationship between the regular consumer and the family member, and the phone number of the regular consumer and the family member.

The Family Love membership registration process is, for example, if the regular consumer is a family member including grandparents, parents, self, spouse, siblings, and children, the names of each of the grandparents, parents, self, spouse, siblings, and children. A step of transmitting only the phone number and the relationship with the person to the Family Love Membership Registration Department 120 through the retail store system 200, and the phone number of the person and the family members through the Family Love Membership Registration Department 120, that is, A text message is provided to family members to download and install the dedicated application to the Family Love member terminal (300), and the steps for installing the dedicated application are provided. The contents and authentication procedures for signing up as a Family Love member are guided through the dedicated application, so that the Family Love member can be downloaded and installed. Upon completion of authentication through the member terminal 300, a step of allowing the discount rate for the number of family members of the person to be applied when using the service may be included.

Here, the Family Love member registration authentication process through the Family Love member terminal 300 may be performed by entering the corresponding number during a phone call or providing a link to a service where the authentication process is performed through a text message.

Therefore, according to the Family Love Membership Registration Department (120), there is no need to request sensitive personal information such as resident registration number and address when registering as a Family Love Member, thereby safely encouraging Family Love Membership registration and quickly expanding the number of members.

The product purchase unit 130 provides the web page of the web page provision unit 410 of the shopping mall system 400 to the Family Love member terminal 300 and provides purchase information for purchasing products from the Family Love member terminal 300. Since the provided means may have a known configuration, detailed description will be omitted.

Here, the purchase information preferably includes the delivery address along with the selection and quantity of the relevant products.

The discount payment unit 140 is a means of calculating discount information based on the purchase information provided in the product purchase unit 130 and the membership registration information provided in the family love membership registration unit 120 and enabling payment reflecting this, as an example. , Multiply the basic discount rate for the purchase information by an additional discount rate of up to twice the allowance of family members based on the membership registration information, or add an event coupon or event discount rate for family members' birthdays or various anniversaries when entering them. Through this method, the discount rate increases as the number of family members increases, allowing Family Love members to feel family love directly.

The delivery instruction unit 150 is a means for instructing that the product be delivered from at least one of the retail store system 200 and the shopping mall system 400 based on purchase information for which discount and payment have been completed, and is the closest delivery address among the purchase information. If a retail store is located, the purchase information is provided to the retail store delivery unit 230 of the retail store system 200 so that offline delivery can be made at the relevant retail store. If the product is not in stock at a retail store near the delivery location, the shopping mall system At 400, the purchase information is provided to the shopping mall delivery unit 430 of the shopping mall system 400 to enable offline delivery.

Therefore, according to the delivery instruction unit 150, the product can be delivered preferentially from a retail store close to the delivery location of the Family Love member, thereby enabling rapid purchase of the product.

Here, the delivery instruction unit 150 can further perform the function of distributing profits for delivery of the retail store system 200 and the shopping mall system 400, and while storing the address of the retail store, the delivery address adjacent to the delivery address among the purchase information is stored. After preferentially selecting a retail store in the location and having the product corresponding to the purchase information delivered from the retail store, an amount equivalent to a certain percentage of the sales amount of the shopping mall system 400 is calculated as the payment amount or point amount to the relevant retail store. This can be done by matching the amount or points to the relevant retail store and registering it.

Therefore, according to the delivery instruction unit 150, if a certain portion of the revenue from sales of the shopping mall system 400 is allocated to the revenue of a retail store located in a location related to the delivery destination, linkage and cooperative sales between online and offline can be increased, and the retail store Customer complaints (i.e., decline in offline sales due to online sales) can be minimized.

The Our Family Space Management Unit 160 is a means of storing data generated in the Our Family Space Room of families using the Family Love Member Terminal 300 provided by installing the dedicated application, and the Our Family Space Room. It provides a space to strengthen the bond between family members and share mutual love by activating the community among family members.

Here, in the Our Family Space Room, for example, various family events such as first birthdays, 60th birthdays, weddings, and moving can be shared among family members through the family information board of the Our Family Space Room, and since it is a space between family members, thorough security is provided. This provides security and closure so that no one other than family members can view the contents, and if any family member writes an event such as a family member's congratulations or condolences and clicks the coupon application button, a pre-appointed administrator among the family members (For example, a regular consumer or the person) is notified of this and a gifting function is provided that allows the manager to send a gift to commemorate the family event. The management of the Our Family Room is managed by the manager. It can be led and managed.

Therefore, according to the Our Family Space Management Department (160), the administrator manages and supports events in the Our Family Space Room, which will greatly help family members participate in family love and encourage family love by celebrating events between family members. You can.

The additional service provision unit 170 is a means of enabling users of the Family Love member terminal 300 to apply for services from wallpaper companies, building equipment companies, cleaning companies, and moving companies in addition to distribution companies. For example, wallpaper companies , a home care service organized in conjunction with equipment companies, cleaning companies, and moving companies, a subscription service that receives products necessary for the lives of Family Love members in advance and delivers them on a regular basis, and receives requests according to specific purposes from Family Love members and responds to them. Other services that provide services may be provided.

Therefore, according to the additional service provision unit 170, in addition to product purchase order services, various conveniences can be provided to Family Love members by enabling service applications from various retail stores or businesses.

Hereinafter, a method of operating an online and offline service linked to the recruitment of family love members according to a preferred embodiment of the present invention will be described.

First, the method for the family love membership registration process of a regular consumer is through the family love membership registration unit 120 of the service operation system 100 through the membership registration unit 210 of the retail store system 200 by a regular consumer visiting a retail store. ), and the phone numbers of regular consumers and family members through the family love membership registration unit 120 of the service operation system 100, that is, through the family love member terminal 300 of the family members. A step in which the regular consumer's consent and certification for signing up as a Family Love member are in progress, and the discount rate of the Family Love member is calculated based on the membership registration information and authentication results by the discount payment unit 140 of the service operation system 100. Includes steps, etc.

Meanwhile, the retail store's inventory management method includes the steps of providing the retail store's inventory management information from the POS unit 220 of the retail store system 200 to the retail store management unit 110 of the service operation system 100, and the service operation system ( Ordering information based on the inventory management information of the relevant retail store is generated by the retail store management department 110 of 100), and the ordering information is provided to the ordering company system to ensure that the product is stocked at the relevant retail store. .

Meanwhile, the Family Love member's product purchase and delivery method is provided by the web page provision unit 410 of the shopping mall system 400 on the Family Love member terminal 300 connected to the product purchase unit 130 of the service operation system 100. A step in which a web page is provided and purchase information is provided from the Family Love member terminal 300, and purchase information and Family Love member registration provided to the product purchase department 130 by the discount payment department 140 of the service operation system 100 A stage in which discount information is calculated and payment is made based on the subscription information provided to the unit 120, and a retail store system based on the purchase information for which the discount and payment are completed by the delivery instruction unit 150 of the service operation system 100 It includes a step of ensuring that the product is delivered from at least one of (200) and the shopping mall system (400).

Therefore, according to the above, we recruit Family Love members through offline retail stores and link offline retail stores with online shopping malls to provide various services such as shopping to Family Love members with discount rates reflected according to the number of family members. It can help people feel the importance and love of family and at the same time improve sales at offline retail stores.

Although preferred embodiments of the present invention have been described above with reference to the attached drawings, those skilled in the art may make various substitutions and modifications without departing from the technical spirit or essential features of the present invention. and changes are possible, so it can be understood that it can be implemented in other specific forms. Therefore, the embodiments described above should be understood in all respects as illustrative and not restrictive.

Claims (10)

A retail store system (200) that receives subscription information of family love members from regular consumers, provides it to the service operation system (100), and receives services for selling and managing products at retail stores from the service operation system (100); Retail store products are displayed on the Family Love member terminal (300) online, purchase information selected by the Family Love member terminal (300) is provided from the service operation system (100), and based on the purchase information, online sales and offline sales are made to Family Love members. A shopping mall system 400 that provides delivery services; A family love membership terminal (300) that provides authentication for the subscription information of the retail store system (200) to the service operation system (100) online and provides purchase information for selection of retail store products in the shopping mall system (400); And online, it is connected to the retail store system (200), shopping mall system (400), and Family Love member terminal (300), and enables registration of Family Love members through the retail store system (200) and authentication through the Family Love member terminal (300). At the same time, it includes a service operation system (100) that enables the purchase and delivery of products in the shopping mall system (400) through the Family Love member terminal (300),
The retail store system 200,
A membership registration unit 210 that receives membership registration information for family love membership from regular consumers and provides it to the service operation system 100; A POS department (220) that settles sales of retail stores, collects and processes various information and data necessary for management, and provides retail store operation information to the service operation system (100); And a retail delivery department (230) that receives purchase information from the service operation system (100) and processes offline delivery to the delivery address requested by the Family Love member terminal (300),
The shopping mall system 400 is,
A web page providing unit 410 that provides a web page for purchasing products sold at a retail store to the Family Love member terminal 300 connected to the service operation system 100 through an Internet communication network; a purchase information processing unit 420 that receives and processes purchase information generated by the Family Love member terminal 300 from the service operation system 100; And a shopping mall delivery unit 430 that processes offline delivery of purchased products to the delivery address requested by the Family Love member terminal 300 based on the purchase information generated by the purchase information processing unit 420,
The family love member terminal (300) is,
A family love app installation unit (310) that downloads and installs a dedicated application from the service operation system (100); A membership authentication unit 320 that provides information for self-identification and authentication of membership requested by a dedicated application installed by the family love app installation unit 310; A purchasing department ( 330); and a chatting unit (340) that enables chatting with family members through the Our Family Space Room provided by a dedicated application installed by the Family Love App Installation Unit (310),
The service operation system 100 is,
A retail store management unit (110) that receives inventory or sales information on products of the retail store from the POS department (220) of the retail store system (200) and requests ordering information for inventory products in real time from the ordering company system (not shown); When a regular consumer requests to join the Family Love membership from the membership registration department (210) of the retail store system (200), the Family Love membership registration unit ( 120); A product purchase unit (130) that provides the web page of the web page providing unit (410) of the shopping mall system (400) to the Family Love member terminal (300) and receives purchase information for purchasing products from the Family Love member terminal (300). ; A discount payment unit 140 that calculates discount information based on the purchase information provided in the product purchase unit 130 and the subscription information provided in the family love membership registration unit 120 and enables payment reflecting the discount information; a delivery instruction unit 150 that instructs the product to be delivered from at least one of the retail store system 200 and the shopping mall system 400 based on purchase information for which discount and payment have been completed; Our family space management unit 160, which stores data generated in the family space room of families using the family love member terminal 300 provided by installing the dedicated application; And an additional service provision unit 170 that allows the user of the Family Love member terminal 300 to apply for services from at least one of wallpaper companies, building equipment companies, cleaning companies, and moving companies in addition to distribution companies,
When providing membership registration information for signing up as a Family Love member to the service operation system (100) through the retail store system (200), the phone numbers of regular consumers and their families included in the membership registration information are guided through the authentication process to sign up as Family Love members. The number of family members of a regular consumer is verified,
A text message is provided to regular consumers and family members to download and install the dedicated application to the Family Love member terminal (300), so that the dedicated application can be installed. Then, the content and authentication process for signing up as a Family Love member are guided through the dedicated application. Ensure that authentication is completed through the Family Love member terminal (300), or
Family Love Member, which is characterized in that membership authentication is carried out by entering the corresponding number during a call with a family member of the Family Love Member Terminal (300) or providing a link to the service where the authentication process is performed via text message. Online and offline service operation system linked to recruitment. delete delete delete delete The method of claim 1, wherein the Our Family Space Room,
Through the family bulletin board, various family events can be shared among family members,
Since it is a space between family members, it provides security and closure where contents cannot be viewed by anyone other than family members.
When any family member writes down a family member's event and clicks the coupon request button, the information is sent to a pre-appointed manager among the family members, allowing the manager to send a gift to commemorate the family event. An online and offline service operation system linked to the recruitment of family love members that features a gifting function. It includes an online and offline service operation system linked to the recruitment of Family Love members pursuant to paragraph 1 or 6,
A step of providing membership registration information to the service operation system 100 through the retail store system 200 by a regular consumer who visits the retail store;
A step in which the service operation system 100 consents to and authenticates regular consumers and their family members for signing up as family love members through the family love member terminal 300;
A service operation system (100) linked to the recruitment of family love members, characterized in that the process of signing up for family love members of regular consumers proceeds through the step of calculating the discount rate of family love members based on the membership registration information and authentication results. How to operate online and offline services. It includes an online and offline service operation system linked to the recruitment of Family Love members pursuant to paragraph 1 or 6,
providing inventory management information of the relevant retail store from the retail store system 200 to the service operation system 100;
Ordering information based on the inventory management information of the relevant retail store is generated by the service operation system 100 and the ordering information is provided to the ordering company system to manage the retail store's inventory through the step of ensuring that the product is stocked at the relevant retail store. A method of operating online and offline services linked to the recruitment of family love members, characterized by the method being carried out. It includes an online and offline service operation system linked to the recruitment of Family Love members pursuant to paragraph 1 or 6,
A web page of the shopping mall system 400 is provided to the Family Love member terminal 300 connected to the service operation system 100, and purchase information is provided from the Family Love member terminal 300;
Discount information is calculated based on purchase information and membership registration information provided to the service operation system 100 and payment is made for the discount information;
Purchase of a product by a Family Love member through the step of ensuring that the product is delivered from at least one of the retail store system 200 and the shopping mall system 400 based on the purchase information for which the discount and payment have been completed by the service operation system 100 An online and offline service operation method linked to the recruitment of family love members, characterized by a delivery method. It includes an online and offline service operation system linked to the recruitment of Family Love members pursuant to paragraph 1 or 6,
A step of providing membership registration information to the service operation system 100 through the retail store system 200 by a regular consumer who visits the retail store;
A step in which the service operation system 100 consents to and authenticates regular consumers and their family members for signing up as family love members through the family love member terminal 300;
The service operation system 100 progresses the process of registering a regular consumer as a Family Love member through the step of calculating the discount rate of the Family Love member based on the membership registration information and authentication results,
providing inventory management information of the relevant retail store from the retail store system 200 to the service operation system 100;
Ordering information based on the inventory management information of the relevant retail store is generated by the service operation system 100 and the ordering information is provided to the ordering company system to manage the retail store's inventory through the step of ensuring that the product is stocked at the relevant retail store. The method proceeds,
A web page of the shopping mall system 400 is provided to the Family Love member terminal 300 connected to the service operation system 100, and purchase information is provided from the Family Love member terminal 300;
Discount information is calculated based on purchase information and membership registration information provided to the service operation system 100 and payment is made for the discount information;
Purchase of a product by a Family Love member through the step of ensuring that the product is delivered from at least one of the retail store system 200 and the shopping mall system 400 based on the purchase information for which the discount and payment have been completed by the service operation system 100 An online and offline service operation method linked to the recruitment of family love members, characterized by a delivery method.