KR102164866B1 - System and method for providing administrative seivice in village unit - Google Patents

Abstract

The present invention relates to a village-level administrative service system and a method thereof. According to the present invention, the village-level administrative service system comprises: a regional administration management server which manages the administration of local governments; a village administration service device which delivers administrative information and collects and reflects resident opinion information; and a village manager terminal and a village resident terminal connected to the village administration service device. According to the present invention, it is possible to increase the participation of residents by actively communicating with the residents, and the residents can directly check that the residents′ opinions are reflected in the administration of local governments.

Description

Town-level administrative service system and method {SYSTEM AND METHOD FOR PROVIDING ADMINISTRATIVE SEIVICE IN VILLAGE UNIT}

The present invention relates to a village-level administrative service system and method, and provides a village-level administrative service system and method capable of administrative support and processing and collection and sharing of resident opinions to residents on a village-by-town basis.

In many local governments, residents actively participate in the administration of local governments and aim to communicate with them, but the participation of residents is insufficient. There are various reasons for this, but if you look at the existing administrative participation system, you can see the reason.

In the existing system, major administrative issues are notified on bulletin boards or official gazettes or posted on the website for residents' participation. In addition, communication is conducted in the form of residents visiting administrative agencies in person or collecting residents' participation opinions through mail.

As such, the existing system does not reflect the public opinion of many citizens due to the difficulty of accessing residents' participation, and it is difficult to collect opinions of many residents at the level that only a few active indicators of opinion are reflected. Moreover, there is a great limitation in actively reflecting the opinions of the residents of vulnerable groups such as the elderly, low-income and disabled.

Registered Utility Model Publication No. 20-0434460

The present invention was conceived to solve the above-described problems, and not only discloses residents' opinions and information to the on-going resident administration, but also can actively inform residents' opinion information, and is a communication medium for notification to individual residents. It provides a village-level administrative service system and method that residents can easily participate using a phone keypad or a simple touch.

A local administration management server that manages the administration of local governments according to the present invention, a village administration service device that transmits administrative information and collects and reflects resident opinion information, and a village manager terminal and village residents connected to the village administration service device It provides a village-level administrative service system, characterized in that it includes a terminal.

The village administration service device includes an interworking unit that interlocks with a local administration management server, an information processing unit that processes and manages administrative information and resident opinion information, and information for collecting information, an information input/output unit that receives or displays information, It characterized in that it comprises an information input and output unit, a manager terminal and an information collection unit for collecting resident opinion information from the resident terminal.

The village administration service device is characterized in that it further comprises an application management unit for communication with the application of the village manager terminal and the village resident terminal.

The village administration service apparatus further comprises a broadcast broadcast receiving unit for receiving a broadcast broadcast, a broadcast broadcast transmitting unit for transmitting the received broadcast through an external speaker, and a broadcast broadcast providing unit for providing broadcast broadcast information to a resident terminal. It is characterized.

The linking unit includes a communication module for communicating with a regional administration server, and receives and stores the information when the stored village unit information and the information provided by the local administration server match the village unit information.

The information processing unit analyzes the administrative information, and in the case of broadcast broadcasting information, displays the broadcasting information through the information input and output unit, and in the case of resident opinion gathering information, it creates a questionnaire for information collection or extracts the questionnaire information in the administrative information. It is provided to the information input/output unit, stores the entire village resident terminal information, and determines whether information corresponding to the number of stored resident terminals is input.

The information input/output unit displays or broadcasts administrative information, provides it to the village manager terminal and the village resident terminal, but broadcasts or displays it in the form of text, image and video on a display device (display), or a smart phone APP, ARS of a phone. It is characterized in that it is provided in a form.

The information collection unit receives and collects resident opinion listening information (including surveys) provided to the village manager terminal and the village resident terminal through the information input/output unit, collects the collection results, and provides the collected results to the information processing unit. To do.

The information input/output unit includes an input/output unit for directly inputting a resident's opinion to the village administration service device through a keypad or a touch pad, and an authentication unit for authenticating residents for residents of a household who does not have a resident terminal.

In addition, in the village-level administrative service method using the village-level administrative service system according to claim 1 according to the present invention, receiving administrative information from the local administrative server and analyzing the administrative information In the case of information, the step of transmitting information through the information input/output unit, the step of generating opinion collection information for collecting opinions when the provided administrative information is information collecting opinions from residents, and the step of generating opinion collecting information through the information input/output unit Provides a village-level administration service method comprising the steps of providing to a terminal or village resident terminal, collecting reply information, and providing and displaying the collected information to a local administration management server.

In addition, in the village-level administrative service method using the village-level administrative service system according to claim 1 according to the present invention, receiving information for collecting residents' opinions through the village manager terminal and broadcasting whether or not residents' opinions are collected A village-level administrative service comprising the steps of providing opinion gathering information transmitted or received through the village resident terminal, collecting reply information, and providing and expressing the collected information to the village manager terminal. Provides a way.

As described above, the present invention can expand resident participation by actively communicating with residents, and residents can directly check that residents' opinions are reflected in the administration of local governments.

In addition, the present invention can be reflected in the administration by asking the opinions of residents through a survey as well as surveying residents' opinions.

1 is a block diagram illustrating a village-level administrative service system according to an embodiment of the present invention.
2 is a block diagram of a village administration service apparatus according to an embodiment of the present invention.
3 is a flowchart illustrating a village-level administrative service method according to an embodiment of the present invention.

Hereinafter, embodiments of the present invention will be described in more detail with reference to the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below, but will be implemented in a variety of different forms, only the present embodiments make the disclosure of the present invention complete, and the scope of the invention to those of ordinary skill in the art It is provided to inform you. In the drawings, the same reference numerals refer to the same elements.

It is intended to clarify that the division of the constituent parts in the present specification is merely divided by the main function that each constituent part is responsible for. That is, two or more constituent parts to be described below may be combined into one constituent part, or one constituent part may be divided into two or more according to more subdivided functions. In addition, each of the constituent units to be described below may additionally perform some or all of the functions of other constituent units in addition to its own main function, and some of the main functions of each constituent unit are different. It goes without saying that it may be performed exclusively by. Therefore, the presence or absence of each component described through the present specification will have to be functionally interpreted. For this reason, it should be clarified that the composition of the constituent parts of the system and method of the village-level administrative service of the present invention may be different within the limit capable of achieving the object of the present invention.

In this specification, relational terms such as first and second, upper and lower are used to distinguish one entity or action from another entity or action without necessarily requiring or implying an actual relationship or order between such entities or actions. Can only be used. The term “comprises”, “comprising” or other variations thereof means that a process, method, product, or device comprising a list of components does not contain only components, but such process, method, product It is intended to cover non-exclusive inclusions, such as to include, or other components not expressly listed or inherent in the device. An element that proceeds to "a includes" excludes the presence of additional identical elements in a process, method, product, or apparatus including the element, without further limitation.

1 is a block diagram illustrating a village-level administrative service system according to an embodiment of the present invention.

2 is a block diagram of a village administration service apparatus according to an embodiment of the present invention.

As shown in Figs. 1 and 2, the village-level administration service system includes a local administration management server 100 that manages the administration of local governments, and a village administration service device that delivers administrative information and collects and reflects resident opinion information. It includes 200 and a village manager terminal 300 and a village resident terminal 400 connected to the village administration service apparatus 200.

The village-level administration service system of this embodiment can not only disclose the opinion information of the residents to the visiting resident administration system, but also actively inform the opinion of the residents. In addition, a communication medium for notification to individual residents, and means for individual residents to easily participate using a phone keypad or a simple touch may be provided.

In addition, it is possible to check and listen to residents' opinions in real time through this system in making various decisions for autonomous administration. For residents' administration, but through the opinion survey system, you can contact the residents' home telephones or mobile phones to ask for their opinions. In addition, it is possible to easily access the resident opinion system by using a telephone voice call or direct input to a smart phone or a village administration service device. The village administration service apparatus of the village unit administration service system may further include a village unit broadcast broadcasting unit. This system collects residents' opinions, and through this, communication between residents and administrative agencies can be made easier, and it is possible to directly check whether residents participate in the administration. In other words, it is possible to participate in the administration and communicate with the residents by listening to and reflecting the opinions of the residents, providing information related to the administration, and collecting questionnaires for decision-making between the US and the United States.

The regional administration management server 100 according to the present embodiment includes a management server at a city or county level. Through this, administrative information can be provided to residents through the village administration service system, and resident opinion information can be investigated and collected and reflected in the administration. And it is also possible to provide the reflected results as administrative information.

The village administration service apparatus 200 includes an interworking unit 210 interlocking with the local administration management server 100, an information processing unit 220 that processes and manages administrative information, resident opinion information, and information for collecting information, It includes an information input/output unit 230 for receiving or expressing information, and an information collecting unit 240 for collecting resident opinion information from the manager terminal 300 and the resident terminal 400.

The village administration service apparatus 200 includes a broadcast broadcast receiving unit 250 for receiving a broadcast broadcast, a broadcast broadcast transmitting unit 260 for sending the received broadcast broadcast through an external speaker, and providing broadcast broadcast information to a resident terminal. It may further include a broadcast broadcast providing unit 270. In addition, it may further include an application management unit 280 for communication with the application of the village manager terminal 300 and the village resident terminal 400.

It is preferable that the village administration service apparatus 200 of this embodiment is installed in a common space such as a village hall. In addition, as mentioned above, it is also possible to be imposed in the form of a module or a device in the already installed village broadcast system. Of course, it is not limited thereto, and various modifications are possible.

The linking unit 210 may include a communication module for communicating with the regional administration server 100. In this case, it is effective that the communication module enables wireless communication as well as wired communication. In addition, the linking unit 210 stores information for each village. When the information provided by the local administration server 100 matches the information for each village, the information is received and stored. It is effective that the village unit information is the village name and the number of residents in the area where they live. In addition, it is possible to use the phone number information or the unique number of the village manager terminal as the village unit information. It is effective to be able to identify the village through such village-level information. Moreover, in the case of the number of residents in the residential area, it is possible to check how many residents have their opinions reflected.

The information processing unit 220 analyzes the administrative information, and in the case of broadcast broadcasting information, displays the broadcasting information through the information input/output unit 230, and in the case of resident opinion collecting information, it creates a questionnaire for collecting information, or The survey information is extracted and provided to the information input/output unit 230. It is effective that the questionnaire to be filled out is simplified in favor or conversely. However, the present invention is not limited thereto, and various questionnaires for collecting opinions are possible. In addition, the information processing unit 220 may provide the questionnaire provided through the village manager terminal 300 to the information input/output unit. Through this, it may be possible to check the opinions of village residents by filling out a questionnaire for decision-making at the village level by the village manager.

It is possible for the village manager terminal 300 to access the information processing unit 220 to fill out a questionnaire. In this case, when the village manager terminal 300 is connected through a wired or wireless telephone, the text information provided through the terminal is voiced or It is possible to write a questionnaire by texting the voice information.

The information processing unit 220 stores the information of the entire village resident terminal 400, and it is also possible to determine whether information corresponding to the number of stored resident terminals is input. Through this, it is possible to check how much information the residents' opinions have been collected. To this end, it is effective that the information processing unit includes the information of the village resident terminal 400 in the generated questionnaire, that is, resident opinion gathering information. Of course, it is also possible to include information on the village resident terminal 400 in the information returned through the information collection unit 240.

In addition, it is possible that the resident opinion information collected through the information collection unit 240 is collected and integrated by the information processing unit and provided in the form of statistical information.

In addition, the information processing unit 220 may express the resident opinion information collected as described above through the information input/output unit 230.

The information input/output unit 230 displays or broadcasts administrative information, or provides it to the village manager terminal 300 and the village resident terminal 400. Broadcasting broadcast information can be broadcast through a connected external horn speaker, or displayed on its own display device (display) in the form of letters, images, and images. In addition, it is possible to provide the village manager terminal 300 or the village resident terminal 400 so that broadcast information is transmitted from each terminal. Broadcast broadcasting information may be displayed whether or not the previously collected resident opinion information is reflected. In other words, the degree of reflection of residents' opinions is displayed, and it is also possible to provide statistical information.

The information input/output unit 230 may include an input/output unit for directly inputting a resident's opinion to the village administration service device through a keypad or a touch pad, and an authentication unit for authenticating residents for residents of a household who does not have a resident terminal.

In the case of resident opinion collecting information, it is effective to provide information related to the survey, that is, information for collecting resident opinions, to the village manager terminal 300 and the village resident terminal 400. In this case, as well as providing information in the form of text, it is possible to provide information in the form of an ARS questionnaire on the phone, and information in the form of an application (text, voice, video) through the application manager 280 may be provided.

It is possible for residents to directly access the information input/output unit 230, and through this, it is possible to directly receive information and provide their opinions directly to the information collection unit 240 without going through an external communication line.

The information collection unit 240 receives administrative information through the linkage unit 210 and provides it to the information processing unit 220. It is possible to check village-level information.

In addition, it receives and collects resident opinion listening information (including surveys) provided to the village manager terminal 300 and the village resident terminal 400 through the information input/output unit 230. Then, the collection results are collected, and the collected results are provided to the information processing unit 220. The information collection unit 240 may receive the resident's response to the questionnaire provided to the village resident terminal in the form of ARS in a documented form.

Through this, the information processing unit 220 may provide the collected resident opinion information to the local administration management server 100 through the linking unit 210.

The village administration service apparatus of the present embodiment can be linked with the regional administration server 100, and for this purpose, as mentioned above, the broadcast broadcast reception unit 250, the broadcast broadcast transmission unit 260, and the broadcast broadcast provider 270 ) Can be included.

Through this, it is possible to provide village broadcasts and administrative information anytime, anywhere, listen to village broadcasts, listen to administrative information, and provide residents' opinions on administrative information in real time. In addition, since the village resident terminal (resident's phone, smart phone, and in-house wireless transmission/reception device) is included, it is possible to receive and transmit information not only at home but also in any area. In addition, it is possible to receive and transmit information without exception through re-listening and re-transmission.

Since the administrator can access remotely, it is possible to receive information and send opinions even in the absence of the administrator. Through this, not only the work of Si, Gun-gu, but also work efficiency in Eup, Myeon-dong can be improved.

In the following, an administrative service method using the above-described village-level administrative service system will be described. Describe the service method based on the village administration service device.

3 is a flowchart illustrating a village-level administrative service method according to an embodiment of the present invention.

As shown in FIG. 3, administration information is received from the regional administration server 100 (S110). It is effective to receive administrative information through the linkage unit 210. It is possible to check village-level information.

The information processing unit 220 analyzes the received administrative information and, in the case of broadcast-related information, transmits the information through the information input/output unit 230 (S120, S130). At this time, it is possible to provide transmission information through broadcasting and transmission information to the village manager terminal 300 and the village resident terminal 400.

If the administrative information is the resident's opinion collecting information, opinion collecting information for collecting opinions is generated (S120, S140). At this time, it is effective to use a questionnaire as information for collecting opinions. At this time, a questionnaire in the form of text and a questionnaire through voice are possible.

Opinion collection information is provided to the village manager terminal 300 or the village resident terminal 400 through the information input/output unit 230. Responses regarding the provided information are collected by the information collection department.

Here, it is possible to include the village resident terminal information in the opinion collection information for collecting resident opinions.

The information collection unit 240 provides the collected information to the information processing unit 220 together with the village resident terminal information. The information processing unit 220 creates statistics according to opinion collection based on the provided information, and provides the created statistical information to the regional administration management server 100 through the linkage unit 210 (S150).

The regional administration management server 210 may grasp the opinions of residents through the provided statistical information, and may reflect this to the administration. And, it is possible to share the result of the reflected resident opinion by providing it to the village administration service device 200 in the form of administrative information.

In addition, although not shown, the manager accesses the information processing unit through the village manager terminal to fill out a questionnaire, delivers the created questionnaire to the village resident terminal, and collects the received information from the terminal by the information collection unit, and then the information processing unit collects it. It is also possible to collect the results, make statistics, and provide them to the village manager terminal. This makes it possible to quickly and easily make decisions at the village level. That is, information for collecting residents' opinions is received through the village manager's terminal, and whether or not residents' opinions are collected is transmitted through broadcasting, or the received opinions are provided to the villagers' terminals, and reply information is collected.

Of course, the present invention is not limited thereto, and various modifications are possible.

Although the technical idea of the present invention described above has been specifically described in the preferred embodiment, it should be noted that the above-described embodiment is for the purpose of explanation and not for the limitation thereof. In addition, the present invention will be appreciated by those of ordinary skill in the technical field of the present invention that various embodiments are possible within the scope of the technical idea of the present invention.

100: regional administration management server 200: village administration service device
210: linkage unit 220: information processing unit
230: information input/output unit 240: information collection unit
250: broadcast broadcast receiver 260: broadcast broadcast transmitter
270: broadcast broadcasting provider 280: application management unit
300: village manager terminal 400: village resident terminal

Claims (11)

A regional administration management server that manages the administration of local governments;
Village administration service system that delivers administrative information and collects and reflects resident opinion information; And
Including a village manager terminal and a village resident terminal connected to the village administration service device,
The village administration service device includes an interworking unit that interlocks with a local administration management server, an information processing unit that processes and manages administrative information and resident opinion information, and information for collecting information, an information input/output unit that receives or displays information, Including an information input/output unit, an information collection unit for collecting resident opinion information from a manager terminal and a resident terminal,
The linking unit includes a communication module for communication with a local administration management server,
If the saved village-level information matches the information provided by the local administration server, the information is received and stored,
The village administration service device further includes an application management unit for communication with the application of the village manager terminal and the village resident terminal,
The village administration service apparatus further includes a broadcast broadcast receiving unit for receiving a broadcast broadcast, a broadcast broadcast transmitting unit for transmitting the received broadcast through an external speaker, and a broadcast broadcast providing unit for providing broadcast broadcast information to a resident terminal,
The information processing unit analyzes the administrative information, and in the case of broadcast broadcasting information, displays the broadcasting information through the information input and output unit, and in the case of resident opinion gathering information, it creates a questionnaire for information collection or extracts the questionnaire information in the administrative information. It is provided to the information input/output unit, stores the entire village resident terminal information, and determines whether information corresponding to the number of stored resident terminals is input,
The information input/output unit displays or broadcasts administrative information, or provides it to the village manager terminal and village resident terminal, but broadcasts or displays it in the form of text, voice, image and video on a display device (display), or a smartphone APP, telephone Provided in the form of ARS,
The information collection unit receives and collects resident opinion listening information (including a survey) provided to the village manager terminal and the village resident terminal through the information input/output unit, collects the collection results, and provides the collected results to the information processing unit,
The information input/output unit includes an input/output unit for directly inputting resident opinions to the village administration service device through a keypad or a touch pad, and an authentication unit for authenticating residents for residents of a household who does not have a resident terminal. system.
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