KR101599237B1 - An employee calling system by dividing the display of a pager - Google Patents

Abstract

The present invention relates to a screen division based employee calling system and method in which a plurality of called numbers are displayed on a screen of a pager of an employee when a pager of the employee is called from a table or a kitchen of a customer. A memory for storing a screen type determined by the number of divided screens; A display unit for displaying the paging signal on a screen and displaying call signals on a split screen of the screen type, respectively; Input means for receiving a delete command of the paging signal; And a control unit for arranging received call signals in a reception order, calculating a number of call signals to be displayed to determine a corresponding screen type, and controlling call signals on the display type through the display unit .
According to the screen division based employee call system and method described above, a plurality of called numbers are displayed on a limited pager screen, so that the employee can easily grasp the number of the person who called himself and the calling numbers thereof.

Description

[0001] The present invention relates to a screen division based employee calling system and method,

The present invention relates to a screen division based employee calling system and method in which a plurality of called numbers are displayed on a screen of a pager of an employee when all the called numbers are called by a pager of an employee in a table or kitchen of a customer.

Generally, in a place where a lot of tables are arranged, a table number is displayed on a display board together with a ringing tone when a customer presses a call button provided on a table, so that a nearby employee recognizes the table number and provides an appropriate service to the table Employee call systems are widely available.

However, in recent years, there has been a tendency that the size of hospitality business is becoming larger, so that a ringing tone is frequently generated to cause discomfort to customers, and the number displayed on the display panel changes continuously. There has been a problem that frequent cases of failing to properly provide services have occurred.

Therefore, in a large business, when the customer presses the call button, the call status is displayed on the counter, and the counter worker informs the employees of the call status by using the radio, so that the employee in the vicinity provides appropriate service to the table. Accordingly, there is a cumbersome problem that the counter is required to always wait for the worker to watch the call status display panel and notify the call status to the employees by the radio. When the counter worker is busy with the settlement of accounts or the like, The customer can not deliver the service quickly or incorrectly, thereby causing a disruption to customer service. In order to improve this, a business employee calling system in which the employee carrying the radio directly recognizes the calling number has been disclosed [Patent Document 1].

(Or a pager) such as a wristwatch is directly paid to a member of the ward instead of the radio, and paging information is transmitted to a pager of the employee and displayed. In other words, techniques for displaying a service call button ID on a pager carried by an employee have been proposed [Patent Document 3].

However, the pager of the above-mentioned employee is configured to display only the number of the currently called table or the customer number. If multiple customers call an employee at once, there is a problem that other calling numbers other than the most recently called number are not displayed on the pager's screen.

[Patent Document 1] Korean Laid-open Patent No. 10-2009-0001513 (Published on Mar. 09, 2009) [Patent Document 2] Registration Utility Utility Model No. 20-0259995 (published on Mar. 1, 2002) [Patent Document 3] Korean Published Patent Application No. 10-2009-0051566 (Published on May 22, 2009)

An object of the present invention is to solve the above-mentioned problems, and it is an object of the present invention to provide a screen division based on which a plurality of called numbers are divided into a screen of a pager of an employee, And to provide an employee call system and method.

It is also an object of the present invention to provide a screen division based employee calling system which divides a plurality of calling numbers into the same size of a pager screen of an employee according to the number of numbers and displays calling numbers in different colors or inverted to distinguish them from adjacent calling numbers And a method thereof.

According to an aspect of the present invention, there is provided a screen division based employee calling system, comprising: a receiver for receiving a paging signal; A memory for storing a screen type determined by the number of divided screens; A display unit for displaying the paging signal on a screen and displaying call signals on a split screen of the screen type, respectively; Input means for receiving a delete command of the paging signal; And a controller for arranging received call signals in a reception order, calculating a number of call signals to be displayed to determine a corresponding screen type, and controlling call signals on the display type through the display unit .

Further, the present invention is characterized in that, in the screen division based employee calling system, the screen type is composed of an even number of divided screens, and the size of the divided screens is the same.

In addition, the present invention is characterized in that, in the screen division based employee call system, the screen type is displayed in different colors or in inverted colors between adjacent divided screens.

Further, the present invention is characterized in that, in the screen division based employee calling system, the system further comprises input means for receiving a delete command for deleting the paging signal.

According to another aspect of the present invention, in the screen division based employee call system, the control unit arranges the paging signals in order, and arranges the paging signals in the order as they are received recently. When the paging command is input, And deletes the received call signal.

Further, the present invention is characterized in that in the screen division based employee calling system, the calling signal is composed of letters or numbers.

According to another aspect of the present invention, there is provided a screen division based employee calling method for displaying a calling signal received from an employee pager on a screen, the method comprising: (a) receiving a calling signal from the employee pager; (b) calculating a number of paging signals to be displayed by adding one to the number of paging signals displayed on the pager, and determining a screen type to be displayed according to the calculated number, A plurality of divided screens which are divided into a plurality of divided screens; (c) arranging the display order of the paging signals to be displayed, and arranging the display order of the paging signals to be displayed in descending order of the last received paging signal; And (d) displaying each of the call signals to be displayed on each divided screen of the screen type.

As described above, according to the screen division based employee call system according to the present invention, by displaying all of the called call numbers on the limited pager screen, the employee can easily grasp the number of the caller and the call numbers thereof Is obtained.

1 is a block diagram of a configuration of an overall system for implementing the present invention;
2 is a block diagram of a configuration of a screen division based employee call system according to an embodiment of the present invention;
FIG. 3 is an exemplary view showing screens where call numbers are displayed on a pager of an employee according to an embodiment of the present invention; FIG.
4 is a flowchart illustrating a screen division based employee calling method according to the first embodiment of the present invention.
FIG. 5 is a flowchart illustrating a screen division based employee calling method according to a second embodiment of the present invention; FIG.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, the present invention will be described in detail with reference to the drawings.

In the description of the present invention, the same parts are denoted by the same reference numerals, and repetitive description thereof will be omitted.

First, the overall system for implementing the present invention comprises a table pager 10 installed in a table, an employee pager 20 carried by an employee, and a call server 50 managing a call. In addition, it may further comprise a call transmitter 30 installed in a kitchen or a counter. In addition, the pagers transmit and receive data over the network 40.

The table pager 10 is a pager installed in a table, and can be configured in a button manner. The table pager 10 stores the unique identification number and, at the same time as the call, is transmitted with the stored identification number or calling number.

The table pager 10 is connected to the paging server 50 either wired or wirelessly so that the contents of the call are transmitted to the employee pager 20 or directly to the employee pager 20 by radio.

The employee pager 20 may be implemented as a wristwatch-type pager, which the employee wears or carries. When the pager 20 receives a call number (or call identification number) wirelessly, the call pager 20 displays the call identification number on the display screen.

The call transmitter 30 is a pager installed in a kitchen or a counter, and is a device for calling an employee. For example, if the food preparation is completed in the kitchen, the food service request message is sent to the pager 20 of the employee together with the food completion guide via the call transmitter 30. A call transmitter 30 for calling an employee can also be provided at the counter.

Next, the call server 50 is a server for managing calls, and is a computing device such as a personal computer (PC). The paging server 50 receives the paging signal transmitted from the table pager 10 or the paging transmitter 30 and determines which of the plurality of pagers 20 to transmit the paging signal to, Lt; / RTI >

On the other hand, the network 40 is composed of a wireless network or a wired network. Preferably, it is configured as a LAN (Local Area Network), and the wireless network is preferably a Wi-Fi wireless network or a radio frequency (RF) network. The table pager 11 and the employee pager 20 exchange data with the call server 50 through a wireless network (or a wireless Wi-Fi network, an RF network).

The call transmitter 30 is preferably connected to the call server 50 by a wired network (such as a LAN network).

Next, a configuration of a screen division based employee call system according to an embodiment of the present invention will be described with reference to FIG.

2, the screen division based employee calling system according to the present invention includes a receiving unit 21 for receiving a calling signal, a display unit 22 for displaying a calling signal, input means 23 for inputting a command, And a control unit 24 such as a microcomputer. In addition, it can be configured by adding a memory 25 for storing data.

The receiving unit 21 is for receiving a paging signal, and includes a wireless network receiving circuit such as a Wi-Fi.

The calling signal includes identification information that can identify the customer's table or kitchen or counter. Preferably, the identification information is composed of numbers, letters, and the like. Hereinafter, such identification information will be referred to as a call ID.

For example, "02", "08", "13", "43", etc. may be displayed with the same digit number. That is, it is preferable to set all digits to be the same. Alternatively, characters and numbers such as "A1 "," C8 ", "D3"

The display unit 22 includes a display such as an LCD (liquid crystal display) for displaying a paging signal, and displays the received paging signal. The call signal to be displayed is the call ID described above.

Alternatively, as another embodiment, an image such as an emoticon corresponding to the call ID may be displayed. An image such as an emoticon is stored in the memory 25 in advance. The display unit 22 searches for a stored image corresponding to the call ID and displays the corresponding image on the screen.

On the other hand, the display unit 22 divides the screen according to the number of the paging signals to be displayed and displays each paging signal on the divided screen.

As shown in FIG. 3, when the calling signal is one, the screen is divided and displayed in the type shown in FIG. 3 (b). 3 (d) or 3 (e) when three or four call signals are displayed as shown in Fig. 3 (c). In the case of 5-6, the type is indicated by (f) and (g) in FIG. 3, and if it is 7-8, the type is indicated by (h) and (i) type in FIG.

The size of the divided screen or the divided screen on which each call signal is displayed becomes smaller as the total number of displays increases. That is, as the number of paging signals increases, the size decreases to a full screen, a half size, a quarter size, a 1/6 size, a 1/8 size, or the like.

Preferably, the screen types according to the number of displayed paging signals as shown in FIG. 3 are stored in advance in the storage unit 25, the corresponding screen types are fetched according to the number of paging signals, .

On the other hand, the call signals are arranged to be different from each other or inverted in color so that the previous call signal and the next call signal can be distinguished from each other, and displayed on the display section 22. That is, the adjacent call signals can be distinguished from each other. Display in different colors or inverted colors.

In addition, when a new paging signal arrives, the display unit 22 displays a paging signal on the LCD liquid crystal display or the like by adding a new paging signal to the previously displayed paging signals, and also displays a vibration, a melody , Flashing of the screen, or the like.

On the other hand, the display unit 22 determines the maximum number of divided screens and, when the number of paging signals exceeds the maximum value, limits the number of divided screens to a maximum value. Preferably, the maximum value of the divided screens is eight.

If the number of paging signals exceeds the maximum value, an additional indication indicating that there is an additional paging signal is displayed in one of the divided screens, and the remaining (maximum-1) calling signals are displayed on the remaining screens, Display. When a command such as the next list is inputted, only the remaining call signals are displayed on the screen.

Next, the input means 23 means means for receiving commands such as buttons, touch screens, and the like. The input command has a delete command. In addition, there is a screen move command for viewing the next screen when the number of paging signals exceeds the maximum value. Or a selection command for selecting each of the paging signals.

Button, a delete button, a previous move button, a next move button, a selection (OK) button, and the like.

The control unit 24 may be implemented as a general-purpose processor such as a microcomputer or a dedicated processor such as an ASIC (on-demand semiconductor).

When receiving the paging signal through the receiving unit 21, the control unit 24 stores the paging signal in the memory 25 and calculates the number of paging signals to be received and displayed. Then, a screen type is selected according to the number of paging signals, and call signals are displayed through the display unit 22. Further, when an instruction is inputted through the input means 23, the control unit 24 analyzes the instruction and processes the contents of the instruction.

Next, a screen division based employee calling method according to the first embodiment of the present invention will be described with reference to FIG.

As shown in FIG. 4, the screen division based employee calling method according to the first embodiment of the present invention includes: (a) receiving a paging signal (S11); (b) calculating a number of call signals to be displayed and determining a screen type to be displayed (S12); (c) determining a display order of call signals to be displayed (S13); And (d) displaying a paging signal (S14).

First, the employee pager 20 receives a paging signal through the receiving unit 21 (S11). As described above, the call signal includes a call ID consisting of letters, numbers, and the like. The received call signal is stored in the memory 25.

Next, the control unit 24 adds +1 to the number of paging signals already displayed to obtain the total number of paging signals, and determines a screen type corresponding to the number of paging signals (S12). The screen type is a screen display system composed of screens divided according to the number of call signals. Preferably, the screen is divided into a grid of the same size.

Next, the display order of the call signals to be displayed is determined (S13). The display order is such that newly received call signals are arranged in the order of precedence with the order of the paging signals already displayed being maintained. That is, the more recently received call signal, the more the order is determined.

Next, the call signals are displayed on the split screen of the screen type in a predetermined order to constitute the entire screen, and the whole screen is displayed on the display unit 22 (S14). At this time, adjacent divided screens are displayed in different colors or in reversed colors. It is easy to separate and easily read adjacent divided screens.

If the number of paging signals exceeds a predetermined maximum, call signals of the maximum value - 1 preceding order are displayed on the screen type. On the remaining one split screen, a character or image indicating "next" is displayed.

In another embodiment, (maximum-1) call signals are arranged in the screen type in order, and (most-1) call signals are displayed from the rear.

In the example of FIG. 3, the screens displayed on the display unit 22 are sequentially arranged when the call signals are received in order of 1, 7, 5, 32, 51, 64, 87,

Fig. 3 (a) shows a screen in which nothing is displayed when there is no paging signal, and Fig. 3 (b) shows that a paging signal "01" 3 (c) shows that the call signal is set in the order of "7" and "1" when "7" is further added, and these call signals are displayed on a screen divided into two.

Next, in Fig. 3 (d), when "5" is added to the ringing signal, all three are displayed, and the split screens are all four. Therefore, three calling signals are displayed in three divided screens in the order of "5", "7", and "1", and the remaining one divided screen is displayed as an empty space.

Similar to the above, examples of displayed screens when the call signals are input in the order of 32, 51, 64, 87, and 82 are illustrated in (e) to (i) of FIG.

Next, a screen division-based employee calling method according to a second embodiment of the present invention will be described with reference to FIG.

As shown in FIG. 5, the screen division based employee calling method according to the second embodiment of the present invention includes: (a) receiving an erasing command of a calling signal (S21); (b) calculating a number of call signals to be displayed and determining a screen type to be displayed (S22); (c) determining a display order of call numbers to be displayed (S23); And (d) displaying a paging signal (S24).

First, a delete command is inputted from the input means 23 of the employee pager 20 (S21). Next, the control unit 24 obtains the total number of paging signals by subtracting -1 from the number of paging signals already displayed, and determines the screen type corresponding to the obtained number.

Next, the display order of the call signals to be displayed is determined (S23). In the display order, the calling signal which is the order after the calling signal to be deleted is excluded from all while maintaining the order of the calling signal which is already displayed. Then, the call signals are displayed on the split screen of the screen type in a predetermined order to constitute the entire screen, and the whole screen is displayed on the display unit 22 (S24).

The invention made by the present inventors has been described concretely with reference to the embodiments. However, it is needless to say that the present invention is not limited to the embodiments, and that various changes can be made without departing from the gist of the present invention.

10: Table pager 20: Employee pager
21: receiving section 22: display section
23: input means 24:
25: Memory
30: call transmitter 40: network
50: Call server

Claims (7)

In a screen division based employee calling system,
A receiving unit for receiving a paging signal;
A memory for storing a screen type determined by the number of divided screens;
A display unit for displaying the paging signal on a screen and displaying call signals on a split screen of the screen type, respectively;
Input means for receiving a delete command of the paging signal; And
A control unit for arranging received call signals in a reception order, calculating a number of call signals to be displayed to determine a corresponding screen type, and controlling call signals on the display type through the display unit,
Wherein the screen type is configured with an even number of divided screens, the size of the divided screens being the same,
As the number of the paging signals increases, the size of the divided screen decreases to a full screen, a half size, a quarter size, a 1/6 size and a 1/8 size,
Wherein the display unit defines a maximum number of divided screens and limits the number of divided screens to a maximum value when the number of paging signals exceeds the maximum value and, when the number of calling signals exceeds a maximum value, Further displays a further indication that there is an additional call signal in the remaining split screens, and displays a maximum of one call signal in each of the remaining split screens.
delete delete delete The method according to claim 1,
Wherein the control unit arranges the paging signals in order as they are received recently, and deletes the paging signal arranged at the rear of the paging signals when the paging command is input, Calling system.
The method according to claim 1,
Wherein the call signal is composed of letters or numbers.
delete

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