KR100343071B1 - Voice-Recognizing Intelligent Ticket-Vending Machine System - Google Patents

Abstract

The present invention recognizes an order of a person who wants to purchase a ticket using a voice recognition function by voice, automatically calculates a fare corresponding to the order contents, and performs a ticket reservation at the same time as the ticket is released when the fare is input. A cognitive intelligent ticket sales system.

In particular, the present invention, when receiving the user's voice to extract the destination information and the reservation, the voice recognition means for extracting the reservation time information, the signal output from the voice recognition means is compared with the stored destination fare data Fare calculation means for calculating a ticket fare according to a result of the comparison and notifying input of the calculated amount, and also visual output means for visually outputting the fare data calculated by the fare calculation means, or audio output means for audio output. Input amount checking means for confirming that a sufficient amount is entered by comparing the amount entered by the user with the fare data calculated by the fare calculation means; a reservation means for checking the boarding time and making a reservation if a reservation is required; The vehicle ticket, the means of paying the ticket and the balance Reservation confirmation means for notifying the status to the audio output means or the time output means.

Therefore, the present invention intelligently processes various ticket purchase contents that a user can request, automatically calculates the fare to the destination, and outputs the amount by visual or audio, and when the user pays the fare, the ticket is released and reserved. By providing convenience to the user and reducing the weight of the traffic by shortening the time for purchasing the ticket at the commute time.

Description

Voice-Recognizing Intelligent Ticket-Vending Machine System

The present invention relates to a voice recognition intelligent ticket sales system for releasing a ticket through a voice recognition means of a user's order, and in particular, the system is designed to enable voice recognition and determination of a user's order. It is a voice recognition ticket vending system that allows the user to simply enter the origin, destination, and departure time by voice, and the system automatically calculates the fare to handle various orders for the user's travel.

The conventional vending machine system is a type of ticket sales system in which a user knows in advance a fare corresponding to a destination and manually manipulates a corresponding fare. As a result, the user can directly check the fare to the destination each time and feel inconvenient, and it also takes a long time to purchase a ticket. In other words, the existing unmanned ticket sales system is inefficient in terms of ticket sales and time utilization, which contributes to the weight of public transportation.

In addition, the existing unmanned ticket sales system does not include the function of analyzing ticket order contents, so it is impossible to sell tickets corresponding to various orders of the user, and only by manually inputting the order required by the fare switch. It could not be equipped with a fare calculation function at an ordinary level.

As described above, the existing automatic ticket sales system did not process the user's order intelligently, which may support the user's convenient travel by introducing a voice recognition method. In other words, it develops a voice recognition intelligent ticket sales system that can handle various orders from users, such as calculating the fare to the destination where the user wants to go by recognizing the contents of the travel order by voice, and booking a ticket as needed. This is needed. At present, the development of a voice recognition intelligent ticket sales system is not available in Korea or abroad.

In order to solve the above problems, the present invention enables the user to analyze the contents of the order through voice recognition, automatically calculates the fare to the destination to display the amount and automatically release and reservation when the amount is deposited I want to make this progress.

That is, various destination fare data or departure time data according to each destination that the user can request is stored in the database in advance so that the fare to the destination can be calculated in response to the user's request and the corresponding visual data and sound can be output. Accordingly, it is an object of the present invention to provide a voice recognition intelligent ticket sales system that can actively and quickly respond to a user's request and conveniently perform ticket reservation and sale to a user.

In order to achieve the above object, according to an embodiment of the present invention, voice recognition means for analyzing a voice signal received through the voice input means and recognizing the destination and the reservation time content of the voice signal means; Data storage means for storing data of travel destination fares and departure times based on various travel conditions that can be requested by an actual user; Charge calculation means for calculating charges by reading the charge data to the destination desired by the user from the data storage means: Visual and audio output means for signal-processing the charge data to output to the time alignment board and the speaker; When the user inputs the amount, it is compared with the fare data calculated by the fare calculation means to determine whether it is appropriate, and according to the determination result, reservation time data corresponding to the requested destination data of the user is added to the departure time data of the data storage means. Reservation means for making a reservation according to the request: reservation confirmation means for outputting reservation information of said reservation means to said time and / or audio output means; A language-aware intelligent ticket sales system comprising a ticket release means for paying a ticket and a balance to a user.

In one embodiment of the present invention, the control means comprises: main processing means for simultaneously processing a plurality of process control signals to support a plurality of tasks at once; Voice recognition processing means for operating the voice recognition means by operating the process control signal of the main processing means, extracting the destination and departure time information of the user coming through the voice recognition means and providing the main processing means to the main processing means; Charge calculation performing means operated by the process control signal of the main processing means to provide destination information, which is received through the voice recognition means, and destination fee data read from the data storing means, to the main processing means; Voice output processing means operable by a processor control signal of said main processing means to output said toll data through said voice output means for a destination toll data of said data storage means; Time output processing means operable by a processor control signal of said main processing means to output said charge data through said time output means for the destination toll data of said data storage means; Operated by the processor control signal of the main processing means, the amount of money input by the user is compared with the destination fee data of the data storage means to determine whether a sufficient amount has been input, and output a signal indicating whether a sufficient amount has been input. Input amount confirmation processing means to perform; When the output of the input amount confirmation processing means is equal to or greater than the destination fee of the data storage means by operating the processor control signal of the main processing means, a ticket is issued using the departure time data of the speech recognition processing means. Reservation processing means for performing reservation processing; and operating by a processor control signal of said main processing means, when the output of said input amount confirmation processing means is equal to or greater than the destination fee of said data storage means, the input amount and said data storage A ticket release processing means for returning a difference in the destination fee of the means and releasing the ticket in which the contents corresponding to the travel destination of the speech recognition processing means and the departure time information of the reservation processing means are released; processor control of the main processing means The reservation processing means operated by a signal The results from the sound output means and audio output processing means for processing and outputting the scheduled time data; And time output processing means for operating the processor control signal of the main processing means to output the reservation time data to the result of the reservation processing means through the time output means.

1 is a block diagram of a voice recognition intelligent ticket sales system according to an embodiment of the present invention;

FIG. 2 is a block diagram illustrating a control processor and a data storage of FIG. 1 in detail, and includes a main processor, a plurality of subprocessors, and a plurality of databases.

3 is an operation flowchart of a voice recognition intelligent ticket sales system according to the present invention;

4A is an operation flowchart of the speech recognition subroutine of FIG. 3;

4b is an operation flowchart of the voice output subroutine of FIG. 3;

4C is an operation flowchart for the visual output subroutine of FIG. 3;

4D is an operation flowchart for printing information reserved for a ticket and providing a ticket as the ticket release means subroutine of FIG. 3;

4E is an operation flowchart of the balance payment as the ticket release means subroutine of FIG. 3;

4F is an operational flow diagram for the reserved subroutine of FIG. 3;

4G is an operation flowchart for the input amount confirmation subroutine of FIG. 3;

FIG. 5 is a block diagram for performing reservation processing of the reservation confirmation means of FIG. 3;

FIG. 6 is a block diagram illustrating another exemplary embodiment of a voice recognition intelligent ticket sales system according to the present invention.

<Explanation of symbols for the main parts of the drawings>

10: amount input unit 20: voice recognition unit

21: microphone 22: AGC circuit

30: audio output unit 31: speaker

40: time output section 41: liquid crystal array plate

50: main processing unit 60: sub-processing unit

61: speech recognition processing unit 62: voice output processing unit

63: time output processing unit 64: input amount processing unit

65: release output processing unit 66: reservation processing unit

70: data storage 71: voice recognition word database

72: audio output database 73: time output database

74: charge database 75: release output database

76: reservation time database 80: control processing unit

110: release processing unit 120: reservation processing unit

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a block diagram schematically showing the configuration of a voice recognition intelligent ticket sales system according to the present invention, through a voice input means 21 for converting an externally input voice signal into an electrical signal and the voice input means. Analyzing the voice signal from the outside, the voice recognition means 20 for recognizing the meaning of the voice signal and converts it into text data, and charges, reservations, and reservation time information signals to the destination requested by the user, respectively Signal output means 40, 41 and audio output means 30, 31 for signal processing and output to the liquid crystal array plate and the speaker, respectively, and money input means 10 for converting the amount of money deposited by the user into numerical signal information and outputting it. ), The destination requested by the user, and the scheduled departure time if a reservation is made on the ticket, and the release processing of the ticket release and payment of the remaining balance (110), data storage means 70 for storing data such as fare information up to the destination where the user can purchase and reserved departure time, and data from the data storage means when the user requests a reservation for a ticket. The reservation processing means 120 performs a reservation of the ticket at the reserved time which has been read, and the data using text data such as a destination inputted through the voice recognition means, reservation status, desired reservation time information, etc. Read the fare information and reservation time information to the destination stored in the storage means and send it to the time and voice output means, read the information of the amount deposited by the user from the amount input means to the destination of the data storage means If the amount entered is the same or exceeds the price information, In the case of requesting to purchase a ticket, the reservation processing means uses the reservation processing means to make a reservation for the ticket, and when the reservation is completed or the reservation is not requested, the release processing means prints a destination and a reservation time on the ticket. And control means (50, 60) for outputting the destination and reservation time information to the time processing means and the audio output means.

The voice recognition means 20 may include a directional microphone 21 for receiving only the voice of a person in a designated position and converting the voice signal into an electrical signal, and according to the average magnitude of the signal output from the microphone 21. It may also include an automatic gain control AGC circuit 22, the amplification gain is adjusted, and receives the generated electrical signal is converted into a matching word based on the pronunciation and accent of the user to output to the control means 80 Voice recognition device 20, which can also output a signal for driving the control means 80 when there is a voice input.

The time output means 40 may be configured as a time output device that receives a signal such as a destination fee, reservation time information, and reserved time information output from the control means and outputs the signal to the liquid crystal array plate, and the converted It may further include a monitor 41 for outputting a signal to the external image screen. The voice output means 30 may be configured as an audio device that receives a destination fee, a reserved time, and reserved time information output from the control means and outputs a voice, and inputs a voice signal output from the audio device. It may further comprise a speaker 31 for receiving and outputting.

The control means 80 may include a sub processor 60 having each processing routine separately, and a main processor 50 for outputting a plurality of processor control signals for controlling the sub processor 60. Or a data storage unit 70 that stores data such as a fare to a destination, a reservation destination departure time that can be reserved, or may be separately configured. In the control means, when there is a request for purchasing a ride by a user, the main processing unit 50 controls the sub processing unit 60 using a plurality of tasks to make a destination or reservation made from the outside through the voice recognition means 20. In addition, the data such as the price to the destination and the reservation time can be read from the data storage unit 70 using a signal such as the time desired for reservation, and the information such as the charge to the destination and the reservation time can be obtained visually and by voice. It outputs and controls the data storage unit 70 to store data such as fares to destinations, reservation destination departure time, etc., and compares the amount of money deposited by the user with destination data read from the data storage means. If the deposit amount is the same or exceeds the amount, the user controls the reservation to be made. If this is completed or the reservation is not requested, the flow of the operation of returning the ticket and the balance of the ticket is controlled. When the above operation is completed, it can go back to the initial state and handle the operation to prepare for the next user's order.

FIG. 2 is a block diagram illustrating the control processor 80 and the data storage 70 of FIG. 1 in detail, and includes a main processor, a plurality of subprocessors, and a plurality of databases. As shown in the figure, the sub-processing unit 60 is controlled according to the processor control signal of the main processing unit, and the words recognized by the voice recognition unit 20 and the words necessary for purchasing a ticket (destination, reservation status, reservation date and time) And the like, and are compared with the voice word data loaded from the stored voice recognition word database 71, and the information on the comparison result is returned to the main processing unit 50. The main processing unit ( A voice output processor (63) which loads the output voice corresponding to the voice data which is the processor control signal output from 50) from the voice output database (72) and outputs it to the speaker (31); A time output processor (61) for loading time output data corresponding to time data, which is a processor control signal output from the main processor (50), from the time output database (73) and outputting the time output data to the monitor (41); The input amount processing unit 64 which loads and compares the amount of money input by the user, which is the processor control signal output from the main processing unit 50, to the destination, from the rate database 74, and returns the comparison result to the main processing unit 64. )Wow; An input amount processing unit 64 for comparing the price data to the destination, which is the processor control signal output from the main processing unit 50, and the amount input by the user, and returning the comparison result to the main processing unit; The print output information corresponding to the print output result, which is the processor control signal output from the main processor 50, is loaded from the print output database 75, printed on the ticket, the ticket is issued, and output from the main processor 50. A release output processor 65 for supplying the balance according to the information of the returned balance, which is a processor control signal; and the reservation processing content, which is the processor control signal output from the main processor 50, and the reservation time stored in the reservation time database 76. It is composed of a reservation processing unit 66 which compares the information such as the destination, the date, the time, and the like and makes a reservation according to the reservation information. The data storage unit 70 is a database that is divided into fare information up to the destination where the user wants to purchase, the destination departure time that can be reserved if the user wants to make a reservation, and materials for voice and time output to be delivered to the user. 71-76), and the voice recognition word database 70 stores word data corresponding to a voice to be recognized so that the voice data can be compared with voice input data of the user. The voice output database 72 stores a form of data for voice output (fare to destination, response when the charge is insufficient, data about reservation time, response when reservation is not possible), and the like. The audio output database 73 allows the audio output of the contents to be output according to the form. The data for the visual output (the charge to the destination, the response when the charge is insufficient, the data on the reservation time available, the reservation cannot be made). The form of the response of the case, etc.) is stored so that the user can visually output the required contents according to the form. The fare database 74 stores data on the fare to the destination according to the reservation date. The release output database 75 may include a fare to a destination, a scheduled departure time if a reservation is made, and the like. It stores a form for printing the data on the ticket so that the user can print out the necessary information on the ticket according to a predetermined form. The reservation time database 76 includes a list of available destinations, available dates and It stores data about times,

3 is an operation flowchart of the voice recognition intelligent ticket sales system according to the present invention, showing a signal processing flow executed by the main processing unit 50 of the control means. In the drawings, the present invention provides a first step (S312, S412) of waiting for a user to request a ticket purchase through a voice recognition processor at the same time as the program is started; When there is a purchase request by the user, a subroutine for speech recognition (FIG. 4A) is performed and compared with speech patterns of words in the speech recognition word database 71 storing the destination list (S313, S322, S413). (S414), the comparison result is input to the main processing unit (S415, S416), and if there is a destination that matches the voice recognized word, the main processing unit performs a two-stage program to check whether the user reserves (S323, S332). If there is no matching destination, the voice output subroutine (FIG. 4B) and the time output subroutine (FIG. 4C) are performed to output that there is no desired destination as voices S314, S422, S423 and time S432, S433. If you do not want to make a reservation in the programs (S323, S332) for checking the reservation status of the user, the charge from the charge database 74 to the destination is loaded, and the voice output subroutine (FIG. 4B) and the time output subroutine (FIG. 4C). ) And outputs the charges to the desired destination by voice (S422, S423) and time (S432, S433) (S334). However, if a reservation is desired, a request for input of desired date information is requested (S352), and the date input by the user is compared with the reservation date data information of the reservation time database 76 (S353). Wait for input of another reservation date. However, if there is a match, request input of time information desired for reservation (S362), compare the time input by the user with the reservation time data information of the reservation time database 76, and load the closest reservation time, The output subroutine (FIG. 4B) and the time output subroutine (FIG. 4C) are performed to output the desired reservation time as voice (S422, S423) and time (S432, S433) (S363) and input the user's reservation intention. Wait (S364). If the user wants to book a different date and time, he returns to the initial date entry request step, and if he wants to make a reservation that matches the current information, he loads the price from the rate database 74 to the destination corresponding to the reservation date and time, The voice output subroutine (FIG. 4B) and the time output subroutine (FIG. 4C) are performed to output the charges to the desired destination as the voices S422 and S423 and the time S432 and S433 (S373). The input amount check subroutine (FIG. 4G) is performed to wait for the user to enter the ticket fare (S472), and the amount entered by the user and the fare to the destination (S342, S473, S474) and the fare is sufficiently input ( S475) or insufficiently entered (S476) is returned to the main processing processor. If the reservation amount is requested from the result of the input amount confirmation subroutine (FIG. 4G), when the input amount is the same as or more than the destination fee, the reservation subroutine (FIG. 4F), which is a reservation execution program, is performed to reserve the ticket. It performs (S344, S462, S463). Next, perform a ticket release subroutine (FIG. 4D), search for a form in the release output database 75 for outputting information such as a reservation time and destination (S442), and print and pay the ticket (S443). If the audio output subroutine (FIG. 4B) and the time output subroutine (FIG. 4C) are reserved, information such as a reservation time and a destination is output to the voices S422 and S423 and the time S432 and S433 (S344). do. Next, by performing a ticket release output subroutine (FIG. 4E), the fare to the destination of the fare database 74 is compared with the amount input by the user, the remaining balance is calculated and prepared (S452), and the balance is paid. (S344, S453). However, if the input amount is not enough, the voice output subroutine (FIG. 4B) and the time output subroutine (FIG. 4C) are performed to indicate that the input amount is insufficient for the user. The voice (S422, S423) and the time (S432, S433). ) And waits for the user to input a sufficient amount.

FIG. 5 is a block diagram illustrating the operation of the reservation processing unit shown in FIG. 1, in which a plurality of voice recognition intelligent ticket sales systems 510, 520, and 530 form a network by connecting bus lines and make a main reservation. It is connected to the processing system 500. The reservation processing system 500 processes the ticket reservation in association with each ticket sales system 510, 520, and 530 of the present invention.

FIG. 6 is a block diagram illustrating another embodiment of a voice recognition intelligent ticket sales system according to the present invention, wherein a management system 600 having a control processor and a data storage shown in FIG. A plurality of ticket vending machines having functions of only a time output unit, a voice recognition unit, a voice output unit, a money input unit, and a release processing unit, which are operated by the management system by receiving a control signal by exchanging data and addresses through a bus. 610 to 630 are connected in parallel to the management system.

Referring to the operation of the present invention configured as described above and the effect thereof is as follows.

Referring to each of the above drawings, when the program operation is started, a subroutine of the speech recognition processing unit is performed to wait for a user's ticket purchase request (S312). When there is a user's voice input, the word pattern stored in the voice recognition word database 71 is searched and compared (S313), and it is determined whether the destination desired by the user is stored in the database 71 (S322). If there is no word pattern corresponding to the destination in the database 71, the user is informed by voice and time that there is no destination desired (S314). However, if a word pattern corresponding to a destination exists in the database 71, a message confirming whether a user wants to make a reservation is output by voice and time (S323), and the user waits for input of determining whether to make a reservation (S332). . If you do not want to make a reservation, the fare database 74 inquires the fare data up to the destination and outputs it to the user in time and voice (S334). If the user selects a reservation, the user can output the time and voice information of the content requesting the user to input a desired date (S352), and the reserved date of the destination stored in the reservation time database (76). Inquiry is made (S353) and determines whether the match (S355). If the reservation date and the input reservation date are different, the time and audio information of the content requesting to re-enter the date are outputted. However, if the available date and the input date coincide with each other, the time and audio information of the content requesting to input the desired time of reservation is output (S362). If the user inputs the time, the reservation time of the destination stored in the reservation time database 76 is inquired, and the closest time is output as visual and voice information (S363) to request the user's reservation intention and the user's reservation intention. Wait for input (S364). If the user decides to make a reservation (S372) and does not determine a reservation, the user is instructed to input a new time and waits for time input. However, if it is determined that the reservation is to be performed, the fare database 74 inquires the fare data up to the destination at the reserved date and time, and outputs it to the user in time and voice (S373). Compare the amount entered by the user with the fare to the destination stored in the fare database (74) (S342), if the fare is the same or exceeds, if a reservation of the ticket is requested, the reservation is made and information of the reserved time and destination The printing form is loaded from the release output database 75, printed on the ticket, the ticket is released, and if there is a balance to be returned, the balance is paid (S344). However, if the input amount is not enough, the user loads the corresponding information from the voice output database 72 and the time output database 73 and informs the user (S345) in order to inform the user visually and verbally that the amount is insufficient. Wait for the user to deposit a sufficient fee.

Accordingly, the ticket sales system of the present invention enables the user to pre-order destinations, departure times, and tickets for various destinations according to voice recognition of user's order contents, and actually stores information on ticket prices and departure times to each destination. This allows the user to automatically calculate the fare to the destination they want to go to, and has the advantage of making reservations for departures at desired times. By outputting the calculated fee amount to the LCD screen and the speaker, there is an advantage that can provide convenience to the user and reduce the time required to purchase a ticket, thereby eventually reducing the traffic congestion during commute time.

Claims (16)

delete delete delete delete delete delete delete delete delete delete delete delete Speech recognition means for analyzing the voice signal received through the voice input means, and to recognize the destination content, etc. that the voice signal means: Data storage means for storing as data the list of destinations that the user can purchase, speech recognition words, speech output and / or time output, release output, and fare data to each destination: A visual and / or audio output means for signal-processing a fee to a destination requested by a user and a shortage of input money, and outputting the signal to a liquid crystal array panel and / or a speaker, respectively: Amount input means for converting the user's deposit into numeric signal information: Ticket release means for printing the destination requested by the user on the ticket and paying the ticket release and the remaining balance; and Main processing means for managing a plurality of tasks and processing each task processor control signal; Speech recognition processing means for driving the speech recognition means, extracting a request destination of a user coming in through the speech recognition means and providing it to the main processing means; Means for reading the charge data from the information received through the voice recognition means to the corresponding destination from the data storage means and providing it to the main processing means; Voice output processing means for outputting, through the voice output means, the charge data up to the destination stored in the data storage means and the lack information of the input amount; Time output processing means for outputting, through the time output means, the charge data up to the destination stored in the data storage means; Input amount processing means for comparing the amount of money input by the user with the charge data up to the destination stored in the data storage means to determine whether a sufficient amount has been input, and output a signal indicating whether a sufficient amount has been input; If the output amount of the input amount processing means exceeds the destination fee stored in the data storage means, return the difference between the input amount and the destination fee of the data storage means, print the destination information on the ticket, and release the ticket. A voice recognition intelligent ticket sales system comprising control means consisting of processing means. delete The method of claim 13, wherein the data storage means further stores data such as a reservation date, time, The voice recognition intelligent ticket system searches for a reservation time available from the data storage means when a user requests a reservation of a ticket through the voice recognition means, and performs reservation of a ticket if it matches the time requested by the user. Processing means and And a reservation confirmation means for outputting reservation information of the reservation processing means to the time and / or voice output means and requesting confirmation from the user. 16. The system of claim 15, wherein the voice recognition intelligent ticket sales system is connected by a network with the central control station and the ticket sales terminal separated from each other; The ticket sales terminal includes the voice recognition means, the data storage means storing the data except for the reserved date, time data, and fare data, the time and / or voice output means, the money input means, and the ticket release means. , In the ticket selling terminal, the main processing means, the voice recognition processing means, the input amount processing means, the voice output processing means, the time output processing means and the ticket release processing means are arranged among the control means. The available dates, time data and And a data processing means for storing the fare data and the reservation processing means for receiving reservation related data by a network.