JP2003067889A - System for allocating business vehicle - Google Patents

Abstract

PROBLEM TO BE SOLVED: To exactly transmit the content of a vehicle allocation request such as a place to which a vehicle is desired to be allocated without verbal explanation, to record the content of the vehicle allocation request and to securely allocate a taxi by prescribed time to the prescribed place without permitting a user and a taxi side to feel anxiety. SOLUTION: The system is provided with a user terminal 11 having an input means to which the allocation request of the taxi 16 is inputted, the paying means of boarding deposit and the ticket issuing means of a boarding reservation ticket, with a vehicle allocation terminal 12 having a display means displaying the vehicle allocation request, the payment of boarding deposit and position information on the installation place of the user terminal 11 and an input means to which the propriety of the allocation of the taxi 16 is inputted and with a server connecting the user terminal 11 and the vehicle allocation terminal 12. When the vehicle allocation request is inputted and boarding deposit is paid, the taxi 16 is allocated in the installation place of the user terminal 11.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a commercial vehicle dispatch system.

[0002]

2. Description of the Related Art Conventionally, in the case of using a taxi, a user stops an empty taxi traveling on a road, that is, a sink taxi, or a station or hotel where many taxis are waiting for passengers. I use it by going to the taxi stand.

However, in the case of the above-mentioned sink taxi, it is possible to take a taxi at any place, which is highly convenient, but since there are few vehicles in places other than large cities, there are few opportunities to call them up. Uncertain to board. On the other hand, when going to a taxi stand, the taxi is almost always waiting for passengers, so it is possible to get on reliably, but if the taxi stand is located at a remote place, the user has to walk far,
It's inconvenient.

Therefore, there is a taxi dispatch system in which a user can request a taxi to be dispatched to a desired place such as a home or an office at a desired time by calling the office of a taxi company. It is provided.
In this case, the user can not only get on the taxi reliably but can also get on at a desired time and at a desired time without having to walk far.

[0005]

However, in the above-mentioned conventional taxi dispatch system, since the taxi dispatch is requested by telephone, the request content tends to be inaccurately transmitted. Therefore, taxis cannot be dispatched quickly and accurately.

[0006] In general, it is difficult to verbally explain the accurate geography, and therefore, it is often difficult for the user to accurately inform the taxi side of the location where the user desires to dispatch a car. Therefore, the taxi may spend a long time finding the location, while the user may be left waiting for a long time. Even if the user informs the taxi side of the exact address of the place, the taxi may not be able to easily find the place if the cityscape is not organized.

In particular, if the user is a person who is not familiar with the area, such as a traveler, he or she cannot know the address of the place, the landmark in the vicinity, the name of a big street, etc. I can't tell.

Further, even if the location can be accurately transmitted and the location can be easily found, a mistaken wording or listening mistake may occur in the request by telephone. In this case, the user is worried that the taxi side may have ignored the dispatch request, and the taxi side may be worried that the call is a prank call. Further, in the case of a request by telephone, it is not possible to leave an objective record, so neither the user nor the taxi side can completely eliminate the anxiety.

The present invention solves the problems of the conventional taxi dispatch system, and can accurately transmit the contents of a dispatch request such as a desired place for dispatch without verbal explanation. It is an object of the present invention to provide a commercial vehicle dispatch system in which the contents of a request are recorded, and a taxi can be reliably dispatched to a predetermined place by a predetermined time without causing the user or taxi to feel uneasy.

[0010]

Therefore, in the commercial vehicle dispatch system of the present invention, a user terminal including an input means for inputting a commercial vehicle dispatch request and a boarding reservation payment payment means, A vehicle allocation terminal having display means for displaying position information of the location of the user terminal based on the vehicle allocation request and payment of the boarding reservation money; and a server connecting the user terminal and the vehicle allocation terminal. If the vehicle allocation request is input and the boarding reservation money is paid, the commercial vehicle is allocated to the location of the user terminal.

In another commercial vehicle dispatch system of the present invention, the user terminal further has a ticket issuing means for issuing a boarding reservation ticket, and a predetermined time has elapsed after the boarding reservation ticket was issued. When the cancellation of the vehicle allocation request is input, the boarding reservation money is refunded from the payment means.

In still another commercial vehicle dispatch system of the present invention, when the commercial vehicle is dispatched to the location where the user terminal is located, the user is absent. , Entering the transaction is entered.

In the user terminal for the commercial vehicle dispatch system of the present invention, the input means for inputting the commercial vehicle dispatch request, the availability of the dispatch vehicle, and the instruction to pay the boarding reservation fee are given. It has display means to be displayed and payment means for paying the boarding reservation money according to the instruction, and when the boarding request is input and the boarding reservation money is paid, the commercial vehicle is dispatched. Used in the system.

In the vehicle allocation terminal for the commercial vehicle allocation system of the present invention, the position of the user terminal where the vehicle allocation request is input is input based on the input of the allocation request for the commercial vehicle and the payment of the reservation fee. When the vehicle allocation request is input and the boarding reservation money is paid, the vehicle has a display means for displaying information, and is used in a system in which the commercial vehicle is allocated to the installation location of the user terminal.

[0015]

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

Here, the commercial vehicle according to the present invention is a commercial vehicle such as a taxi, a hire, a driving agency or an on-demand bus that carries customers in the city, transports it to a destination, and receives a charge. In the embodiment of the present invention, the case where the commercial vehicle is a taxi will be described.

FIG. 1 is a conceptual diagram showing the configuration of a commercial vehicle dispatch system according to the first embodiment of the present invention.

In the figure, 11 is a plurality of user terminals used by users, 12 is a dispatch terminal used by a dispatcher in charge of taxi dispatch, which is installed in an office of a taxi company, and 13 is a taxi. A vehicle allocation server serving as a server that provides a vehicle allocation service, 14 is a payment server that settles a taxi fare paid by the user, and 15 is the user terminal 1
1, a network that connects the vehicle allocation server 13 and the settlement server 14 in a communicable manner, and 16 is a taxi on which the user rides.

Here, the user is, for example, a local resident, a traveler, a visitor or the like, who is a person who takes a taxi 16 as a transportation system operating in the area, and may be any person. . In addition, the taxi 16 may be any vehicle as long as it operates irregularly on an arbitrary traveling route and operates a passenger transportation business that transports the user according to the wishes of the user. It also includes hire.

The user terminal 11 is, for example,
ATs installed at financial institutions such as banks, post offices, credit unions
Although it is an automatic machine such as M (Automatic teller machine) and CD (Automatic cash dispenser), it is an automatic ticket vending machine for selling tickets etc. arranged at railway stations, bus terminals, etc., tourist information center ,
It may be a multi-functional terminal such as a kiosk terminal arranged in a public facility such as an underground mall, a convenience store, a store such as a supermarket. In addition, the user terminal 1
1 may be installed in any place of a bank, a post office, a financial institution such as a credit union, a railway station, a bus terminal, a tourist information center, a public facility such as an underground mall, a convenience store, a commercial facility such as a supermarket. Further, it may be arranged not only indoors but also outdoors such as a parking lot and a sidewalk.

The user terminal 11 includes a CPU, M
Calculation means such as PU, storage means such as magnetic disk, semiconductor memory, input means such as keyboard, mouse, joystick, touch panel, push button, display means having a screen such as CRT, liquid crystal display, LED display, plasma display, cash Any means may be used as long as it has a depositing / dispensing means for depositing and withdrawing, a card handling means for handling a card, a ticket issuing means, a communication means, and the like. Then, the user terminal 11 is communicatively connected to the network 15, and as will be described later,
The vehicle allocation server 13 and the payment server 14 can communicate with each other. The display means preferably has a function as an input means like a touch panel. In this case, the display means and the input means are integrated.

The dispatch terminal 12 includes a CPU, M
Calculation means such as PU, storage means such as magnetic disk and semiconductor memory, input means such as keyboard, mouse, joystick, touch panel, push button, display means including screen such as CRT, liquid crystal display, LED display, plasma display, etc. Any material may be used as long as it has it. The dispatch terminal 12 may be a dedicated terminal, a general-purpose machine such as a personal computer, a mobile phone, a digital phone, a digital television, or the like. Good. Here, the dispatch terminal 12 is a taxi company that operates a taxi 16, a private taxi association,
It is arranged in an office such as a taxi management association in the area, and is operated by a dispatcher in charge of dispatching the taxi 16.

The dispatch command issued by the dispatcher to each taxi 16 and the contact from the taxi 16 to the dispatcher are transmitted by a radio device called a taxi radio.

The vehicle dispatch server 13 includes a CPU, M
The computer is provided with a computing unit such as a PU, a magnetic disk, a storage unit such as a semiconductor memory, an input / output unit, a display unit, and a communication unit. The vehicle allocation terminal 12 is communicably connected to the vehicle allocation server 13. The vehicle allocation server 13 is provided in, for example, a taxi company, a private taxi association, a local taxi management association, or the like, but may be provided in another place.

The dispatch server 13 may provide a taxi dispatch service such as a single taxi company, a private taxi association, or a local taxi association, or a plurality of taxi companies, individual taxi companies. Taxi union,
It may also provide a taxi dispatch service such as a local taxi association. In the former case, there are a plurality of vehicle allocation servers 13, and the vehicle allocation server 13 and the vehicle allocation terminals 12 are connected in a one-to-one relationship. In the latter case, a plurality of vehicle allocation terminals 12 are connected to the vehicle allocation server 13. The vehicle allocation server 13 is communicatively connected to the network 15.

Then, the settlement server 14 has a CPU,
The computer is provided with a computing unit such as an MPU, a magnetic disk, a storage unit such as a semiconductor memory, an input / output unit, a display unit, and a communication unit. Here, the payment server 14
It is communicatively connected to the network 15.

The network 15 is a wired or wireless public communication line network, a dedicated communication line network, a telephone line network, the Internet, or a LAN (Local Area Network).
ork), WAN (Wide Area Network)
k), an intranet, or the like, or a combination thereof, but any network may be used as long as the network is capable of data communication. And
The user terminal 11, the vehicle allocation server 13, and the payment server 14 are communicably connected to each other via the network 15. This constitutes a taxi dispatch system as a computer system.

As a result, the information about the dispatch service of the taxi 16 that can be boarded in the area is displayed on the display means of the user terminal 11, so that the user operates the user terminal 11 to operate the taxi 16 You can request a car dispatch. When the user operates the input means of the user terminal 11 to make a vehicle allocation request for the taxi 16, the vehicle allocation request is transmitted to the vehicle allocation server 13.

Further, the user terminal 11 is, like an automatic ticket vending machine or an automatic machine of a financial institution, a deposit / withdrawal means, a credit card, a cash card for accepting cash and refunding change, etc. together with a bill identifying function and a coin identifying function. ,
Card handling means for handling cards such as debit cards,
In addition, it has a ticket issuing means for issuing a ticket, a use ticket, a reservation ticket, a receipt, a receipt, and the like.

In this case, the user is the user terminal 1
Operate the input means 1 to request the taxi 16 to be dispatched, and use the deposit / withdrawal means and the card handling means as the means for paying the reservation fee to use part or all of the taxi fee as the reservation fee. I'm supposed to pay.

Here, the amount of the reservation fee can be set as appropriate, but is preferably equal to the first fare of the taxi 16. Then, when the taxi 16 is requested to be dispatched, it is possible to receive a boarding reservation ticket as evidence that the boarding reservation money has been paid. The boarding reservation ticket has a unique ID number that includes the paid boarding reservation amount, the terminal IDs assigned to each of the user terminals 11 and information such as the boarding reservation time. The boarding reservation number is printed. Information such as the name, address, contact information of the taxi company may be printed on the boarding reservation ticket.

The boarding reservation money may be paid in cash, or may be paid using a credit card, a cash card or the like.

By thus paying the boarding reservation fee, it is possible to prevent a false vehicle allocation request, and
It is possible to prevent the unjust cancellation.

When the user terminal 11 is an automatic ticket vending machine or an automatic machine of a financial institution, a time zone that functions as the user terminal 11 may be set. For example, when the user terminal 11 is an automatic machine of a financial institution, the user terminal 11 is limited to a time zone other than a free use time zone of an automatic machine of a general financial institution (for example, 8 am to 6 pm). May function as. Also,
When the user terminal 11 is an automatic ticket vending machine, the user terminal 11 may function as the user terminal 11 only during a time period when the number of users of transportation facilities decreases (for example, 10 pm to 6 am). As a result, while ensuring sufficient opportunities for users of transportation facilities, financial institutions, etc. to use automatic ticket vending machines and automatic machines of financial institutions, the automatic ticket vending machines and automatic machines of financial institutions are effectively used as the user terminal 11. Can be operated.

Further, the vehicle allocation server 13 connects the user terminal 11 and the vehicle allocation terminal 12 so that they can communicate with each other. For example, when the area where the user terminal 11 is arranged is wide and each of the plurality of vehicle allocation terminals 12 is in charge of each of the sections obtained by dividing the area into a plurality of areas, the vehicle allocation server 13 is operated by the user. The operating user terminal 11 is connected to the dispatch terminal 12 in charge of the section in which the user terminal 11 is installed. In addition, when each of the plurality of vehicle allocation terminals 12 is installed in a different office of a taxi company, the vehicle allocation server 13 distributes the user terminal 11 operated by the user to the user terminal 11 of the user terminal 11. It is connected to the dispatch terminal 12 arranged in the offices of all taxi companies, etc., which are in charge of the installed sections.

The vehicle dispatch server 13 records the communication between the user terminal 11 and the vehicle dispatch terminal 12, that is,
It is desirable to store the communication log in the storage means. Further, it is desirable to store the locations where all the user terminals 11 are provided, that is, the location information of the locations, maps, and the like. The location information includes the address of the installation location,
It is desirable to include not only the names of buildings and shops, but also the names of landmarks, street names, etc. near the installation location. Then, the position information of the installation location, a map, and the like can be transmitted to the dispatch terminal 12 as needed.

Further, the vehicle allocation server 13 stores the image information of each taxi 16 in the storage means, transmits it to the user terminal 11 and displays it on the display means, so that the taxi 16 to which the user is allocated can be easily provided. It is also possible to be able to determine.

On the display means of the vehicle allocation terminal 12, the vehicle allocation request transmitted from the user terminal 11 is displayed via the vehicle allocation server 13. In this case, it is desirable to display the location information of the installation location of the user terminal 11 together with the terminal ID of the user terminal 11. This allows
The dispatcher can easily and accurately grasp the location of the user terminal 11, so that an appropriate taxi 16 can be selected and arranged.

Further, the settlement server 14 records the settlement of the reservation fee. For example, when the user terminal 11 is an automatic machine of a financial institution, it is necessary to identify and record the deposit / withdrawal of the boarding reservation money as the deposit / withdrawal for the financial transaction. Therefore, the deposit and withdrawal of the boarding reservation money is independent of the host computer of the financial institution and is settled by the settlement server 14.
To be recorded by. The settlement server 14 does not have to be an independent device, and may be one of the systems built in another device such as a host device of a financial institution.

Next, the operation of the commercial vehicle dispatch system having the above configuration will be described.

First, a system in which the user operates the automatic payment terminal 11 to request the allocation of the taxi 16 will be described.

FIG. 2 is a first flowchart showing the operation of the commercial vehicle dispatch system according to the first embodiment of the present invention, and FIG. 3 is the operation of the commercial vehicle dispatch system according to the first embodiment of the present invention. 2 is a second flowchart showing

First, the user operates the user terminal 11 installed at the nearest installation location to select to execute a taxi allocation request. In this case, for example, the "call taxi" button displayed on the touch panel type display means functioning as the input means is touched.

Then, the user terminal 11 displays an announcement such as "currently confirming a car that can be dispatched" on the display means, and at the same time transmits the dispatch request to the dispatch server 13 via the network 15.

Then, the vehicle allocation server 13 determines the installation location of the user terminal 11 based on the terminal ID included in the transmission protocol transmitted from the user terminal 11, and assigns it to the corresponding vehicle allocation terminal 12. Transfer the vehicle allocation request. In this case, it is desirable to transmit the location information of the installation location, a map, etc. to the dispatch terminal 12. Then, the vehicle allocation request, the positional information of the installation location of the user terminal 11, the map, etc. are displayed on the display means of the vehicle allocation terminal 12.

Next, the dispatcher determines whether or not the taxi 16 can be dispatched to the location where the user terminal 11 is installed, and inputs the availability of the dispatch to the dispatch terminal 12. Subsequently, the terminal 12 transmits the input contents (whether or not the vehicle is dispatched) to the vehicle dispatch server 13, and the vehicle dispatch server 13 sends the availability of the vehicle dispatch to the user terminal 11 via the network 15.

When the vehicle cannot be dispatched, the user terminal 11 displays an announcement such as "There is no taxi currently available" on the display means, and when the vehicle can be dispatched, the "ride reservation fee" is displayed. Please display the announcement such as "Please pay the first ride fee." On the display means, and it will be in the state of waiting for payment.

Next, when the user deposits money into the deposit / withdrawal means of the user terminal 11, the boarding reservation ticket is issued by the ticket issuing means. Then, the user holds the boarding reservation ticket. Here, the boarding reservation ticket includes a peculiar amount of paid-in boarding money, a terminal ID assigned to each of the user terminals 11 and information such as a boarding reservation time. The boarding reservation number as the ID number is printed. At the same time, the boarding reservation number is transmitted from the user terminal 11 to the vehicle allocation server 13 via the network 15.

Subsequently, the boarding reservation number is transmitted from the vehicle allocation server 13 to the vehicle allocation terminal 12. Then, the boarding reservation number, position information of the installation location of the user terminal 11, a map, etc. are displayed on the display means of the vehicle allocation terminal 12. Accordingly, the dispatcher who confirms the boarding reservation number, the position information of the installation location of the user terminal 11, the map, and the like transmits a dispatching command to the taxi 16 by a wireless device, and the boarding reservation number And the user terminal 1
The position information of the location 1 is transmitted.

Then, when the taxi 16 arrives at the location of the user terminal 11, the driver of the taxi 16
If the boarding reservation ticket is received from the user, the boarding reservation number is collated, and the boarding reservation number printed on the boarding reservation ticket is the same as the boarding reservation number transmitted by the dispatcher, the user can properly use the boarding reservation number. It is determined that the user is a passenger, and the user is boarded to depart for the destination. In addition, the driver informs the dispatcher that an appropriate user has been boarded by a wireless device.

Then, the dispatching person who has received the contact inputs to the dispatch terminal 12 the boarding reservation number and that the transaction corresponding to the boarding reservation number has been established.

Next, the vehicle dispatch terminal 12 transmits the input contents to the vehicle dispatch server 13, and the vehicle dispatch server 13 sends the contents to the network 1
5, the boarding reservation number and the fact that the transaction corresponding to the boarding reservation number has been established are transmitted to the user terminal 11. The user terminal 11 is identified by the terminal ID included in the boarding reservation number. Then, the user terminal 11 transmits payment information for the boarding reservation money corresponding to the boarding reservation number to the payment server 14.

Finally, when the taxi 16 arrives at the destination, the user pays the driver of the taxi 16 the difference between the fare to the destination and the boarding reservation fee.

Next, the flow chart will be described. Step S1 The user operates the user terminal 11 to select a taxi 16 dispatch request. Step S2 An announcement such as "I am confirming the cars that can be dispatched now" is displayed on the display means of the user terminal 11. Step S3 A taxi 16 is displayed on the display means of the dispatch terminal 12.
The vehicle allocation request, position information of the installation location of the user terminal 11, a map, etc. are displayed. Step S4 The dispatcher determines whether the taxi 16 can be dispatched to the location where the user terminal 11 is located. If it is possible, the process proceeds to step S7, and if it is not possible, the process proceeds to step S5. Step S5 The person in charge of dispatching the taxi 1 at the dispatch terminal 12
Input that dispatching of vehicle 6 is impossible. Step S6 An announcement such as "There is no vehicle that can be dispatched right now" is displayed on the display means of the user terminal 11. Step S7 The person in charge of dispatching the taxi 1 at the dispatch terminal 12
Input that 6 cars can be dispatched. Step S8 An announcement such as "please pay the initial fare" is displayed on the display means of the user terminal 11. Step S9 The user pays the boarding fee. Step S10 The user terminal 11 issues a boarding reservation ticket on which the boarding reservation money amount and the boarding reservation number are printed. Step S11 The boarding reservation number, the position information of the installation location of the user terminal 11, the map, etc. are displayed on the display means of the vehicle allocation terminal 12. In step S12, the dispatcher uses the wireless device to take a taxi 16
The vehicle dispatch command, the boarding reservation number, and the position information of the installation location of the user terminal 11 are transmitted to. Step S13 When the taxi 16 arrives at the installation location of the user terminal 11, the driver of the taxi 16 receives the boarding reservation ticket from the user. Step S14 After checking the boarding reservation number, the taxi 16 driver informs the dispatcher that the appropriate user is on the wireless device. Step S15 The dispatcher inputs to the dispatch terminal 12 the boarding reservation number and that the transaction corresponding to the boarding reservation number has been completed. Step S16 The boarding reservation number and information that the transaction corresponding to the boarding reservation number has been established are transmitted to the user terminal 11. Step S17 The user terminal 11 transmits payment information for the boarding reservation money corresponding to the boarding reservation number to the payment server 14. In step S18, the user pays the driver of the taxi 16 at the destination the difference obtained by subtracting the boarding reservation fee.

As described above, in the present embodiment, an automatic ATM such as a financial institution, a station, a bus terminal, a tourist information center, an underground mall, a convenience store, a supermarket, a parking lot, a sidewalk, a cash dispenser, or the like is provided. A taxi dispatch can be requested by operating the user terminal 11, which is a machine, a vending machine, a multifunctional terminal such as a kiosk terminal, or the like. Then, the user terminal 11
A taxi 16 is dispatched to the location where

Therefore, since the user can use the user terminal 11 at a nearby place, it is not necessary to walk a long distance.

The user terminal 1 operated by the user
Since the taxi 16 is dispatched to the location of No. 1, the user does not need to verbally explain to the taxi company etc. the location where the taxi is desired.

Further, the taxi company and the driver of the taxi 16 can dispatch the taxi 16 quickly and accurately because the location to which the taxi is to be dispatched is known and clear. In addition, since the boarding reservation fee is paid, it is possible to dispatch the car without worrying.

Next, a second embodiment of the present invention will be described.

FIG. 4 is a flow chart showing the operation of the commercial vehicle dispatch system according to the second embodiment of the present invention.

In the present embodiment, when the taxi is not dispatched within a predetermined time in response to the taxi 16 dispatch request, the user determines that the user terminal 1
By operating 1, the dispatch request can be canceled.

In this case, if the taxi 16 is not dispatched after the user terminal 11 issues a boarding reservation ticket to the user even after a predetermined time has passed, the user is Operate 11 to select cancellation of the taxi 16 dispatch request.

Here, the predetermined time may be uniformly set, but may be changed according to the current position of the taxi 16 that can be dispatched. In this case, it is desirable that when the message indicating that the vehicle can be dispatched is displayed on the display unit of the user terminal 11, the predetermined time is also displayed. When the dispatcher determines that there is a taxi 16 that can be dispatched, the current position of the taxi 16 can be confirmed by inquiring the taxi 16 using a wireless device. And the user terminal 1
Based on the location of 1 and the current location of the taxi 16,
The time required to arrive at the installation location of the user terminal 11 is calculated and transmitted to the user terminal 11. The taxi 16 driver may be inquired about the required time. Then, the time obtained by multiplying the required time by the safety factor can be displayed on the display unit of the user terminal 11 as the predetermined time. In this case, the user can accurately grasp the waiting time, and thus does not feel anxious.

Even when the predetermined time is uniformly set, it is desirable that a message indicating that the vehicle can be dispatched is displayed on the display means of the user terminal 11.

When the user selects to cancel the dispatch request of the taxi 16, for example, the "Cancel call of taxi call" button displayed on the touch panel type display means functioning as the input means of the user terminal 11 is touched. To do.

Next, the user terminal 11 displays an announcement such as "Please enter the boarding reservation number" on the display means and waits for the boarding reservation number to be input. Then, when the user inputs the boarding reservation number printed on the boarding reservation ticket held by the user, the user terminal 11 "is processing.
An announcement such as "please wait for a while" is displayed on the display means, and at the same time, the cancellation of the boarding reservation number input to the dispatch server 13 is transmitted via the network 15.

Subsequently, the vehicle dispatch server 13 determines the user terminal 1
For the dispatch request corresponding to the boarding reservation number transmitted from No. 1, it is determined whether the elapsed time from the issuance of the boarding reservation ticket has exceeded the predetermined time, and the user terminal 11
Whether or not the dispatch request of the taxi 16 can be canceled is transmitted to. When the cancellation is not possible, that is, when the predetermined time has not elapsed, the user terminal 11 displays an announcement such as “Cannot be canceled because the specified time has not passed” on the display means. If you can cancel,
That is, when the predetermined time has elapsed, the user terminal 11 performs the boarding reservation money refund process. In this case, cash of the amount equivalent to the boarding reservation deposit is withdrawn from the deposit / withdrawal means.

Then, the vehicle allocation server 13 uses the user terminal 1
At the time when the cancelable request is transmitted to 1, the information indicating that the boarding reservation number and the vehicle allocation request corresponding to the boarding reservation number has been canceled is transmitted to the boarding terminal 12. Then,
The display means of the vehicle allocation terminal 12 displays the boarding reservation number and the fact that the vehicle allocation request corresponding to the boarding reservation number has been canceled. Then, the dispatcher confirms the contents of the display and informs the driver of the taxi 16 that the dispatch request corresponding to the boarding reservation number has been canceled by the wireless device.

Next, the flow chart will be described. Step S21 The user operates the user terminal 11 to select cancellation of the taxi 16 dispatch request. Step S22 An announcement such as "Please input the boarding reservation number" is displayed on the display means of the user terminal 11. Step S23 The user inputs the boarding reservation number to the user terminal 11. Step S24 The user terminal 11 inquires of the dispatch server 13 whether or not the boarding reservation number can be canceled. In step S25, it is determined whether a predetermined time has passed. If it has elapsed, the process proceeds to step S28, and if it has not elapsed, the process proceeds to step S26. In step S26, the dispatch server 13 sends the fact that the cancellation is not possible to the user terminal 11. Step S27 The announcement such as “Cannot be canceled because the predetermined time has not passed” is displayed on the display means of the user terminal 11. Step S28 The dispatch server 13 sends the fact that the cancellation is possible to the user terminal 11. In step S29, the boarding reservation money is refunded. In step S30, the vehicle allocation server 13 transmits information about cancellation of the vehicle allocation request corresponding to the boarding reservation number to the vehicle allocation terminal 12. Step S31 The dispatcher confirms the boarding reservation number and the display of cancellation displayed on the screen of the dispatch terminal 12, and informs the driver of the corresponding taxi 16 of cancellation of the dispatch request by the wireless device.

As described above, in this embodiment, if the taxi 16 is not dispatched within a predetermined time after the issuance of the boarding reservation ticket, the user requests the user terminal 11 to dispatch the vehicle. You can enter the cancellation and get a refund for the reservation fee. Therefore, the user can feel secure that the taxi 16 should be dispatched within the predetermined time.

Next, a third embodiment of the present invention will be described.

FIG. 5 is a flowchart showing the operation of the commercial vehicle dispatch system according to the third embodiment of the present invention.

In the present embodiment, when the taxi 16 arrives at the location of the user terminal 11 operated by the user in response to the taxi 16 dispatch request within a predetermined time, the user can If you are not there,
The taxi side can confiscate the boarding fee as if the transaction had been completed without transporting the user to the destination.

First, in accordance with the user's request for taxi 16 to be dispatched, the taxi 16 is used at the location where the user terminal 11 is installed, even though it arrives at the location within the predetermined time. It is assumed that there is no one. In this case, the taxi driver who has confirmed the absence of the user informs the dispatcher of the boarding reservation number corresponding to the dispatch request and the absence of the user by the wireless device.

Next, the dispatcher who has received the contact inputs to the dispatch terminal 12 that the boarding reservation number and the transaction corresponding to the boarding reservation number have been established due to the absence of the user.

Subsequently, the dispatch terminal 12 transmits the input contents to the dispatch server 13, and the dispatch server 13 sends the boarding reservation number and the transaction corresponding to the boarding reservation number to the user terminal 11 via the network 15. Send that has been established. Then, the user terminal 11 transmits payment information for the boarding reservation money corresponding to the boarding reservation number to the payment server 14.

Next, the flowchart will be described. Step S41 The taxi 16 arrives at the installation location of the user terminal 11 within a predetermined time. Step S42 The driver of the taxi 16 confirms the absence of the user. In step S43, the driver of the taxi 16 informs the dispatcher of the boarding reservation number and the absence of the user by a wireless device. Step S44 The dispatcher inputs to the dispatch terminal 12 that the boarding reservation number and the transaction corresponding to the boarding reservation number have been established due to the absence of the user. Step S45 The boarding reservation number and information that the transaction corresponding to the boarding reservation number has been established are transmitted to the user terminal 11. Step S46 The user terminal 11 transmits payment information for the boarding reservation money corresponding to the boarding reservation number to the payment server 14.

As described above, in the present embodiment, if the user is absent when the taxi 16 is dispatched to the location where the user terminal 11 is installed, the transaction completion is input to the vehicle dispatch terminal 12. It Therefore, taxi companies
Even if the user is absent, the prepaid boarding reservation fee can be confiscated, so it is possible to avoid an increase in costs due to unnecessary vehicle allocation. Further, it is possible to prevent a false vehicle allocation request, and a taxi company or the like can allocate a taxi 16 in response to a user's vehicle allocation request without feeling anxiety about occurrence of improper cancellation.

The present invention is not limited to the above-mentioned embodiments, but can be variously modified within the scope of the present invention, and they are not excluded from the scope of the present invention.

[0080]

As described above in detail, according to the present invention, the commercial vehicle allocation system includes the input means for inputting the commercial vehicle allocation request, and the boarding reservation payment means. The user terminal, the vehicle allocation terminal including a display means for displaying the position information of the installation location of the user terminal based on the vehicle allocation request and payment of the boarding reservation deposit, and the user terminal and the vehicle allocation terminal are connected. When the vehicle allocation request is input and the boarding reservation money is paid, the commercial vehicle is allocated to the installation location of the user terminal.

In this case, it is possible to accurately transmit the contents of the vehicle dispatch request such as the place where the vehicle is desired to be dispatched, so that the user and the commercial vehicle can feel the anxiety, and the commercial vehicle can be surely delivered to the predetermined place. It will be dispatched.

[Brief description of drawings]

FIG. 1 is a conceptual diagram showing a configuration of a commercial vehicle dispatch system according to a first embodiment of the present invention.

FIG. 2 is a first flowchart showing an operation of the commercial vehicle dispatch system according to the first embodiment of the present invention.

FIG. 3 is a second flowchart showing the operation of the commercial vehicle dispatch system according to the first embodiment of the present invention.

FIG. 4 is a flowchart showing an operation of a commercial vehicle dispatch system according to the second embodiment of the present invention.

FIG. 5 is a flowchart showing an operation of a commercial vehicle dispatch system according to the third embodiment of the present invention.

[Explanation of symbols]

11 user terminals 12 dispatch terminal 13 dispatch server 16 taxis

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Claims (5)

[Claims] 1. A user terminal comprising: (a) an input means for inputting a vehicle allocation request for a commercial vehicle; and a means for paying a boarding reservation payment; and (b) a request for a vehicle allocation and payment of the boarding reservation money. A vehicle allocation terminal including display means for displaying position information of a location where the user terminal is installed, and (c) a server connecting the user terminal and the vehicle allocation terminal,
(D) A commercial vehicle dispatch system, wherein the commercial vehicle is dispatched to a location where the user terminal is installed when the vehicle dispatch request is input and the boarding reservation money is paid. 2. The user terminal has boarding reservation ticket issuing means, and when a predetermined time has elapsed after the boarding reservation ticket was issued and a cancellation of the dispatch request has been input, the payment means. The commercial vehicle dispatch system according to claim 1, wherein the boarding reservation money is refunded from the vehicle. 3. The vehicle dispatch terminal inputs the establishment of a transaction when the user is absent when the commercial vehicle is dispatched to the installation location of the user terminal.
Commercial vehicle dispatch system described in. 4. (a) Input means for inputting a vehicle allocation request for a commercial vehicle; (b) being capable of vehicle allocation; and
Display means for displaying instructions for payment of boarding reservation money,
(C) A payment means for paying the boarding reservation money according to the instruction, and (d) a system for allocating the commercial vehicle when the boarding reservation request is input and the boarding reservation money is paid. A user terminal for a commercial vehicle dispatch system characterized by being used in. 5. (a) A display means is provided for displaying positional information of the installation location of the user terminal for which a vehicle allocation request has been input, based on the input of a vehicle allocation request for a commercial vehicle and payment of boarding reservation money. (B) When the vehicle allocation request is input and the boarding reservation payment is paid, the commercial vehicle is used in a system in which the commercial vehicle is allocated to the installation location of the user terminal. A dispatch terminal for a dispatch system.