JPWO2020003758A1 - Report output program, report output method, and report output device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a report output program capable of accurately and easily grasping the business situation of each staff member by outputting a report in which the load of each staff member corresponding to the target person is appropriately visualized. SOLUTION: A procedure (a) of selecting and acquiring at least one detection parameter from a plurality of detection parameters related to a subject's event that the staff has responded to, which has been detected and accumulated, and the acquired detection parameter. Based on, the process including the procedure (b) to create a report including the result of visualizing the load due to the response to the event for each staff and the procedure (c) to output the created report is executed on the computer. Report output program to make it.

Description

The present invention relates to a report output program, a report output method, and a report output device. In particular, the present invention relates to a report output program, a report output method, and a report output device that output a report on staff corresponding to an event of a subject such as long-term care.

In Japan, the longevity of life has become remarkable due to the improvement of living standards, the improvement of sanitary environment, and the improvement of medical standards due to the high economic growth after the war. For this reason, coupled with the decline in the birth rate, the aging society has a high aging rate. In such an aging society, it is expected that the number of people requiring long-term care will increase due to illness, injury, and aging.

In facilities such as welfare facilities for the elderly and hospitals, a schedule for responding to the target person such as a person requiring long-term care who needs to be handled by the staff is set, and the staff responds to the target person based on the schedule. In addition, when there is a nurse call by the target person, each staff member's mobile terminal, etc. is notified, and the staff member who can handle the nurse call responds to the acceptance of the response from the mobile terminal, etc., and responds to the nurse call. ..

The prior art for displaying the results of the staff's response to the target person is described in Patent Document 1 below. That is, the visit destination position read from the NFC (Near Field Communication) tag, which is a recording medium placed at the visit destination, and the time information at the time of reading, and the terminal concerned, by the terminal carried by the staff who visits the care recipient's home. Receives the current position detected by. When the difference between the received visit location and the current location is within a predetermined range, the time information at the time of entering and exiting the care recipient's home is recorded as the behavior record of the staff. Then, a graph of the staff's behavior record showing the visit time zone to the care recipient's home is displayed.

Japanese Unexamined Patent Publication No. 2016-149066

However, although the technique described in Patent Document 1 can display the time zone during which the staff was visiting the care recipient's home, the care recipient takes into consideration factors other than the time required to respond to the care recipient. There is a problem that it is not possible to properly grasp the load on staff due to dealing with people.

The present invention has been made to solve such a problem. In other words, the report output program, report output method, and report output that can accurately and easily grasp the work status of each staff by outputting a report that appropriately visualizes the load of each staff by responding to the target person. The purpose is to provide the device.

The above object of the present invention is solved by the following means.

(1) A procedure (a) of selecting and acquiring at least one of the detection parameters from a plurality of detection parameters related to the event of the subject corresponding to the staff, which have been detected and accumulated, and the procedure (a). A procedure (b) for creating a report including the result of visualizing the load due to the response to the event for each staff based on the detection parameters acquired in the above procedure (b) and the report created in the above procedure (b). A report output program for causing a computer to execute a process including the procedure (c) for outputting.

(2) The computer has a communication unit, and the detection parameter is a response time from the transmission of the notification of the event to the reception of the acceptance response to the event by the communication unit. , The number of steps taken by the staff who moved to respond to the event, the number of floors the staff moved up and down in the movement to respond to the event, the content of the event, and the staff's response to the event. The report output program according to (1) above, which is at least one of business hours.

(3) The procedure (a) selects and acquires a plurality of the detection parameters, and the procedure (b) is based on the acquired plurality of the detection parameters to the event for each staff member. The report output program according to (1) or (2) above, which creates the report including the result of visualizing the load due to the correspondence.

(4) In the procedure (b), a coefficient corresponding to each of the detected parameters is calculated from the acquired detection parameters other than the business hours, and the acquired business hours are multiplied by the coefficient. The report output program according to (2) above, which calculates the load and creates the report including the result of visualizing the calculated load for each staff member.

(5) The procedure (b) includes a result in which the total sum of the loads in response to all the events that occurred in a predetermined period is visualized for each staff based on the acquired detection parameters. The report output program according to any one of (1) to (4) above, which creates the report.

(6) The report output program according to any one of (1) to (5) above, wherein the visualized result includes at least one of a figure, a table, and a graph.

(7) A step (a) of selecting and acquiring at least one of the detection parameters from a plurality of detection parameters related to the event of the subject corresponding to the staff, which have been detected and accumulated, and the step (a). A step (b) of creating a report including the result of visualizing the load due to the response to the event for each staff based on the detection parameters acquired in the above step (b), and the report created in the step (b). A report output method having a step (c) of outputting.

(8) An acquisition unit that selects and acquires at least one of the detection parameters from a plurality of detection parameters related to the target person's event that the staff has responded to, which has been detected and accumulated, and an acquisition unit that has been acquired by the acquisition unit. Based on the detection parameters, a calculation unit that creates a report including the result of visualizing the load due to the response to the event for each staff member, and an output unit that outputs the report created by the calculation unit. Report output device to have.

Select and acquire at least one detection parameter from the accumulated detection parameters related to the event that the staff responded to, and create a report containing the result of visualizing the load for each staff based on the acquired detection parameter. Output. As a result, the load of each staff member due to dealing with the target person can be appropriately visualized, and the work status of each staff member can be grasped accurately and easily.

It is a figure which shows the whole structure of a watching system. It is a figure which shows the example of the detection part installed in the room of a subject. It is a block diagram which shows the hardware configuration of a detection part. It is a block diagram which shows the hardware configuration of a server. It is a figure which shows the example of the event list. It is a figure which shows the example of the additional information list. It is a figure which shows the example of the load coefficient list. It is a figure which shows the example of the load coefficient list. It is a figure which shows the example of the load coefficient list. It is a figure which shows the example of the load coefficient list. It is a figure which shows the example of the report which includes the graph which visualized the total work load for each staff. It is a block diagram which shows the hardware configuration of an administrator terminal. It is a block diagram which shows the hardware configuration of a mobile terminal. It is a flowchart which shows the operation of a server.

Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings. In the description of the drawings, the same elements are designated by the same reference numerals, and duplicate description will be omitted. In addition, the dimensional ratios in the drawings are exaggerated for convenience of explanation and may differ from the actual ratios.

(overall structure)
FIG. 1 is a diagram showing an overall configuration of a watching system, and FIG. 2 is a diagram showing an example of a detection unit installed around a bed in a subject's room.

As shown in FIG. 1, the monitoring system 1 includes a plurality of detection units 10, a server 20, an administrator terminal 30, and one or more staff terminals 40. These are connected to each other by wire or wirelessly via a network 50 such as a LAN (Local Area Network), a telephone network, or a data communication network so as to be able to communicate with each other. The network 50 may include repeaters such as repeaters, bridges, routers or cross-connects that relay communication signals. In the example shown in FIG. 1, the staff terminal 40 is provided by the detection unit 10, the server 20, the administrator terminal 30, and the network 50 of a wireless LAN or the like (for example, a LAN according to the IEEE 802.11 standard) including the access point 51. They are connected so that they can communicate with each other. The server 20 functions as a report output device.

The watching system 1 is arranged at an appropriate place according to the target person 70. The target person 70 (person to be watched over) is, for example, a patient who needs nursing care due to illness or injury, a care recipient who needs nursing care due to deterioration of physical ability due to old age, a single person living alone, or a hospital facility. Patients who are hospitalized. In particular, from the viewpoint of enabling early detection and early coping, the subject 70 may be a person who needs the detection when a predetermined inconvenient event such as an abnormal state occurs in the person. Therefore, the watching system 1 is suitably arranged in buildings such as welfare facilities for the elderly, hospitals, and dwelling units according to the type of the subject 70. In the example shown in FIG. 1, the watching system 1 is arranged in a building of a facility having a plurality of rooms (living rooms) in which a plurality of target persons 70 move in and a plurality of rooms including a nurse station.

The detection unit 10 is arranged in each living room which is an observation area of the subject 70. In the example shown in FIG. 1, four detection units 10 are arranged in the living rooms of Mr. A, Mr. B, Mr. C, and Mr. D, who are the subjects 70, respectively. The observation area of the detection unit 10 includes a bed 60. Each of the staff 80 who provides nursing care or nursing care (for example, care) to the target person 70 carries a staff terminal 40 which is a mobile terminal. However, the position, number, and the like of each configuration included in the monitoring system 1 are not limited to the example shown in FIG. For example, the server 20 does not have to be located at the nurse station and may be an external server unit connected to the network 50.

(Detection unit 10)
FIG. 3 is a block diagram showing a hardware configuration of the detection unit. As shown in the figure, the detection unit 10 includes a control unit 11, a communication unit 12, a camera 13, a nurse call unit 14, and a voice input / output unit 15, which are connected to each other by a bus.

The control unit 11 is composed of a CPU (Central Processing Unit) and a memory such as a RAM (Random Access Memory) and a ROM (Read Only Memory), and controls and performs arithmetic processing of each part of the detection unit 10 according to a program. The control unit 11 may further include an HDD (Hard Disk Drive) as a memory.

The communication unit 12 is an interface circuit (for example, a LAN card) for communicating with other devices such as a server 20, an administrator terminal 30, or a staff terminal 40 via a network 50.

The camera 13 is arranged on the ceiling or the upper part of the wall of the living room, for example, and photographs an area including the bed 60 of the subject 70 as an observation area, and outputs a photographed image (image data). Hereinafter, the image taken by the camera 13 is also simply referred to as a “captured image”. The captured image includes an image including the subject 70. Captured images include still images and moving images. Although the camera 13 is a near-infrared camera, a visible light camera may be used instead of the near-infrared camera, or these may be used in combination.

The control unit 11 recognizes the behavior of the target person 70 from the captured image taken by the camera 13. This recognizing behavior includes "getting up" from the bed 60, "getting out of bed" away from the bed 60, "falling" to fall from the bed 60, and "falling" to fall to the floor or the like.

The control unit 11 detects an image silhouette (hereinafter, referred to as “human silhouette”) from a plurality of captured images (moving images). The human silhouette can be detected, for example, by extracting a range of pixels having a relatively large difference by the time difference method for extracting the difference between images whose shooting times are before and after. The human silhouette may be detected by the background subtraction method that extracts the difference between the photographed image and the background image. The distinction between getting up, getting out of bed, falling, and falling is recognized from the detected person silhouette from the posture of the subject 70 (for example, standing, sitting, lying down, etc.) and the position relative to the installation in the living room such as the bed 60. Will be done. These recognitions may be performed by a program processed by the CPU of the control unit 11, or may be performed by a built-in processing circuit. Further, the present invention is not limited to this, and the server 20 may perform all or most of these recognition processes, and the control unit 11 may only transmit the captured image to the server 20. When the control unit 11 recognizes any of the actions, the control unit 11 transmits a notification that an event has occurred to the server 20 or the like.

The staff 80 is a person who performs various responses to the target person 70 according to the work. The work may include medical work and long-term care work. Here, when the work of the staff 80 is a long-term care work for the target person 70, the contents of correspondence regarding each event will be described. "Wake-up" is judged as an event, and if the judgment is within a predetermined time (wake-up time set at the facility (for example, 7:00 to 8:00 am)), morning care is performed. This morning care includes face washing, tooth brushing assistance, denture wearing, change of clothes assistance, and the like. In addition, if it is an event of "getting out of bed", wheelchair transfer and walking assistance may be required. In addition, as regular (regular) events other than the event determined by the detection unit 10, there are beverages, meal assistance, excretion assistance, wheelchair transfer, walking assistance, and postural change (pressure ulcer prevention). For these regular events, an alert may be generated at a fixed time by the nurse call unit 14 or the like.

The nurse call unit 14 includes a push button type switch, and detects a nurse call when the switch is pressed by the subject 70. Nurse calls include care calls and the like. The nurse call may be detected by a voice microphone instead of the push button type switch. When the switch of the nurse call unit 14 is pressed, that is, when the nurse call is detected, the control unit 11 notifies that there is a nurse call (nurse call notification) via the communication unit 12 and the network 50. Send to server 20 etc.

The voice input / output unit 15 is, for example, a speaker and a microphone, and enables a voice call by transmitting and receiving a voice signal to and from the staff terminal 40 and the like via the communication unit 12. The voice input / output unit 15 may be connected to the detection unit 10 via the communication unit 12 as an external device of the detection unit 10.

Further, the detection unit 10 uses a doppler shift type body motion sensor that transmits and receives microwaves in the direction of the bed 60 to detect the doppler shift of the microwave generated by the body movement (for example, respiratory movement) of the subject 70. , You may prepare further. This body movement sensor detects the body movement of the chest (up and down movement of the chest) accompanying the breathing movement of the subject 70, and the disorder of the cycle in the body movement of the chest and the body movement of the chest that is below a preset threshold value. When the amplitude in is detected, it is recognized as a microbody movement abnormality.

In the present embodiment, the event broadly includes an event in which the staff 80 should respond to the target person. Specifically, the event is determined by (1) an event (hereinafter referred to as "first event") that the staff 80 should respond to by issuing a notification (notification) to the staff 80, and (2). The time includes an event that the staff 80 should respond to (hereinafter referred to as "second event") and (3) an event that the staff 80 should respond to when he / she notices it (hereinafter referred to as "third event"). .. The first event includes, for example, a nurse call and getting up, getting out of bed, falling, falling, and abnormal microtremor. The second event includes, for example, transfer to a wheelchair during meals, bathing, changing clothes, walking, etc. The third event includes, for example, oral-requested excretion care of subject 70, temperature measurement when fever is suspected, and response when vomiting occurs.

The detection unit 10 transmits (outputs) the detected event information (hereinafter, also simply referred to as “event information”) and the captured image to the server 20.

(Server 20)
FIG. 4 is a block diagram showing a hardware configuration of the server.

The server 20 includes a control unit 21, a communication unit 22, and a storage unit 23. The server 20 may be provided in the same building as the living room for the target person 70, or may be provided in a remote location and can be connected via a network. For example, the server 20 may be a cloud server virtually constructed by a plurality of servers arranged on a network such as the Internet. Each configuration is communicatively connected to each other by a bus. The control unit 21 functions as an acquisition unit by cooperating with the communication unit 22. The control unit 21 functions as a calculation unit. The control unit 21 also functions as an output unit by cooperating with the communication unit 22.

The storage unit 23 stores the program according to the present embodiment. The above-mentioned components of the server 20 are controlled by the control unit 21 according to a program. The storage unit 23 stores and stores various information about the target person 70 and the staff 80. The information about the subject 70 includes an event list including event information and a long-term care record. The information about the staff 80 includes an additional information list associated with the event information. In the additional information list, the content (type) of the event supported by the staff 80, the staff corresponding to the event, and the event notification (hereinafter referred to as "event notification") are transmitted to the staff terminal 40, and then the event is sent to the event. The time until the response of acceptance of the response is received (hereinafter, also referred to as "response time"), the number of steps taken by the staff 80 who moved to respond to the event, and the movement of the staff 80 ascending or descending due to the movement to respond to the event. The number of floors and business hours, which are the business hours required to respond to each event, are registered. Event content, response time, number of steps taken, number of floors moved, business hours, etc. constitute detection parameters. In the additional information list, the event ID of the event in which the detection parameter is detected is further registered. By registering the event ID in the additional information list, the additional information list is associated with the event list. The information registered in the additional information list may be registered in the event list, and in this case, the additional information list becomes unnecessary. Since the other control unit 21 and the communication unit 22 have the same functions as the respective configurations of the detection unit 10, detailed description thereof will be omitted.

FIG. 5 is a diagram showing an example of an event list. FIG. 6 is a diagram showing an example of an additional information list.

Event information of each event that has occurred is registered in the event list. In the event list, an image in which the action corresponding to the event is recognized by the detection unit 10 can be further registered as a tagged image. The tagged image is a captured image associated with the event, for example, a captured image in which the event is detected. The server 20 may retain the tagged image without erasing it until instructed to erase it.

In the example of FIG. 5, event ID, room number, target person, event content, and occurrence date / time (event detection time) are registered as event information in the event list. In the column of the target person, the name is described as the identification information for identifying the target person, but the ID or the room number of the target person may be used.

Event IDs 110, 111, 115 are events of the first event, event IDs 112 to 114 are events of the second event, and event IDs 116, 117 are events of the third event. Event IDs 115 to 117 are a series of events, and as a result of visiting Mr. A's room in response to the nurse call of event ID 115, it became necessary to respond to each excretion care event of event IDs 116 to 117. This is an example.

The date and time of occurrence is detected as follows. That is, regarding the event of the first event, the detection unit 10 or the like detects the event, and the date and time when the server 20 receives the notification that the event has occurred is detected as the occurrence date and time. Regarding the event of the second event, the staff 80 inputs the acceptance of the response to the event on the staff terminal 40, and the date and time when the server 20 receives the acceptance is detected as the occurrence date and time. For the event of the third event, the event occurrence information is input in the staff terminal 40, and the date and time when the server 20 receives the information is detected as the occurrence date and time. The event occurrence date and time may be detected by other methods. For example, for the event of the second event, the event is scheduled to occur in the schedule table or the like. Therefore, the walking direction and walking speed of the staff 80 are detected by using the GPS function provided in the staff terminal 40, and the staff 80 moves toward the room of the target person 70 in charge at the scheduled event occurrence date and time. When the tendency of going straight at a constant speed is analyzed, it is possible to detect the date and time set in the schedule as the occurrence date and time, assuming that the event has occurred and responded according to the schedule.

In the example of FIG. 6, the content of the event, the staff corresponding to the event, the response time, the number of steps moved, the number of floors moved, and the business hours are registered in the additional information list. The content of the event is, for example, that the content of the event input by the staff 80 in the input unit 44 (see FIG. 10) of the staff terminal 40 is transmitted from the staff terminal 40 to the server 20 when responding to the event. , Detected by server 20. Further, the content of the event may be the content of the event detected by the detection unit 10 as described above. That is, for example, the content of an event such as getting up, getting out of bed, falling, falling, and abnormal microtremor can be detected by the detection unit 10. When an event is detected, an event notification is transmitted from the server 20 to the staff terminal 40. As for the response time, for example, from the time when the event notification is transmitted to the staff terminal 40 carried by the staff 80, the response of acceptance of the response to the event input by the staff 80 in the input unit 44 of the staff terminal 40 is received. It is detected by measuring the time until time with a timer or the like provided in the server 20. The number of moving steps is measured by, for example, a step sensor 46 (see FIG. 10) included in the staff terminal 40, and is detected by the server 20 when the server 20 receives it from the staff terminal 40. For example, in the case of a nurse call event, the number of steps taken is detected by the detection unit 10 provided in the room of the subject 70 after the response of acceptance of the response to the event is received by the server 20. Can be detected as the number of steps up to. The staff 80 may be detected by changing the number of people in the living room detected by the detection unit 10 from one to two. In the case of an event such as a meal, the number of steps from when the response of acceptance of the response to the event is received by the server 20 until the completion of the response to the event is input by the staff 80 at the staff terminal 40 and received by the server 20. Can be detected as the number of steps taken. The number of moving floors is measured by the barometric pressure sensor 47 of the staff terminal 40, and is detected by the server 20 when the server 20 receives it from the staff terminal 40. The number of moving floors can be measured by a barometer because when the staff 80 goes up, the air pressure decreases according to the number of floors, and when the staff 80 goes down, the air pressure increases according to the number of floors. The business hours are from the time when the response to accept the event is input by the staff 80 on the staff terminal 40 and received by the server 20, and the completion of the response to the event is input by the staff 80 on the staff terminal 40 and is received by the server 20. It is detected as the time until it is received.

In FIG. 6, the response time for the meal event is not described because the meal event is the second event that the staff 80 should respond to at a fixed time, and the event notification is not transmitted when the event occurs. Because. Further, the reason why the number of steps moved is 0 for the events IDs 116 to 117 is that the event IDs 115 to 117 are a series of events, and the staff 80 corresponds to the nurse call event of the event ID 115, so that the staff 80 is the target person 70. This is because they have arrived at their room.

The information registered in the additional information list is used to calculate the load for each staff 80 (hereinafter, also referred to as “business load”) due to the response to each event, as will be described later.

The server 20 can generate events such as getting up, getting out of bed, falling, and a nurse call recognized by the detection unit 10 by using the event information and the captured image received from the detection unit 10 alone or in cooperation with the detection unit 10. It is determined (identified) which subject 70 is related to. This determination is performed by determining the target person 70 (that is, the resident of the living room) associated with the living room number in which the detection unit 10 that has recognized the event is installed. When the target person 70 carries an IC tag, the determination of the target person 70 may be made by reading the IC tag with an RFID reader provided in each living room. When a plurality of target persons 70 exist in one living room in a shared room or the like, the target person 70 may be determined by arranging the detection unit 10 for each bed 60.

When the server 20 receives the event information from the detection unit 10, the server 20 sends an event notification including the name, room number, and event content of the target person 70 who generated the event to the staff terminal 40, so that the staff 80 Notifies the occurrence of the event and instructs the response to the event.

The server 20 calculates the work load for each staff 80, and creates and outputs a report in which the work load is visualized for each staff 80. Reports can be produced and output on a regular basis (eg, daily or weekly or monthly). The report may be created and output irregularly as instructed. To output the report, the report is transmitted as data to the administrator terminal 30 or the like to display the report on the display unit, or the data is transmitted to the image forming apparatus (not shown) connected to the server 200. Includes outputting the report as printed matter. In addition, by accessing the facility website from the administrator terminal 30 or the like, the data of the report can be uploaded to a place (for example, a cloud server) where the report can be visually recognized from the administrator terminal 30 or the like via a browser. Including.

7A-7D are diagrams showing an example of a load coefficient list. The load coefficient list is a list in which coefficients for calculating the work load are registered for each detection parameter. The load coefficient list is stored in the storage unit 23 of the server 20.

In the examples of FIGS. 7A to 7D, the coefficients corresponding to the detection parameters, the response time, the number of steps moved, the number of floors moved, and the content of the event, are shown. Regarding the business hours, the coefficient corresponding to the detection parameter (business hours coefficient) is the value of the business hours (for example, 1 for 1 hour). FIG. 7A shows the response time coefficient set for each response time. FIG. 7B shows the movement step coefficient set for each movement step. FIG. 7C shows the moving floor coefficient set for each moving floor. FIG. 7D shows the event content coefficient set for each event content.

The work load for each event is calculated as the product of the work time required for the event and the coefficient corresponding to the detection parameter related to the event. Specifically, the workload for each event is calculated by the following formula. As described above, for the business hours, the coefficient (business hours coefficient) according to the detection parameter is the value of the business hours. Therefore, it is said that the business load for each event is calculated as the product of the coefficient corresponding to the business hours required for the event (business time coefficient) and the coefficient corresponding to the detection parameters other than the business hours related to the event. You can also do it.

Business load = Business time (business time coefficient) x response time coefficient x moving step coefficient x moving floor coefficient x event content coefficient Depending on the event, one of the detection parameters of response time, moving step count, moving floor number, and content coefficient However, it may not be registered in the additional information list (in the example of FIG. 6, the response time detection parameters are not registered for the event IDs 112 to 114, 116, 117). In this case, for the detection parameters that are not registered, the work load is calculated with the coefficient set to 1. In this case, for an event in which any of the detection parameters is not registered in the load information list, the coefficient of the unregistered detection parameter is included as a coefficient to be multiplied by the business hours in the above formula for calculating the business load. It may not be.

In FIG. 7A, the shorter the response time, the larger the response time coefficient. That is, the shorter the response time, the heavier the work load. This is because the staff 80 needs to maintain a certain degree of tension during working hours in order to respond to the event notification in a short time, so that there is a correlation between the response time and the workload. Because it can be considered.

The load for each staff 80 visualized in the report can be the sum of the work loads calculated for all the events that the staff 80 responded to in a predetermined period (for example, one day).

FIG. 8 is a diagram showing an example of a report including a graph in which the total work load for each staff member is visualized.

In the example of FIG. 8, the report including the graph which is the result of visualizing the total workload calculated for all the events that staff A, staff B, and staff C corresponded to in one day for each staff 80 It is shown. According to FIG. 8, it is visible at a glance that the load on the staff C is relatively large and the load on the staff B is relatively small. Instead of the graph shown in the example of FIG. 8, the report may include a table in which the total work load calculated for all the events corresponding to each staff member in one day is shown as a number. Further, instead of the graph shown in the example of FIG. 8, the total work load calculated for all the events corresponding to each staff member in one day is visualized recognizable for each staff member by the size of the figure and the like. The figure may be included in the report.

(Administrator terminal 30)
FIG. 9 is a block diagram showing the hardware configuration of the administrator terminal. The administrator terminal 30 is a so-called PC (Personal Computer), and includes a control unit 31, a communication unit 32, a display unit 33, and an input unit 34, which are connected to each other by a bus. The control unit 31 includes a CPU, RAM, ROM, and the like as the same configuration as the control unit 11 of the detection unit 10.

The communication unit 32 is an interface for various local connections such as a network interface for wired communication according to a standard such as Ethernet (registered trademark) and a wireless communication interface according to a standard such as Bluetooth (registered trademark) and 802.11, and is a network. Communicate with each terminal connected to 50.

The display unit 33 is, for example, a liquid crystal display and displays various information.

The input unit 34 includes a keyboard, a numeric keypad, a mouse, and the like, and inputs various information.

In this embodiment, the administrator terminal 30 is used as a terminal for the administrator 90. The manager 90 is, for example, a manager who supervises the staff 80.

The administrator terminal 30 accepts the designation of the occurrence period of the event to be the target of the output report and transmits it to the server 200. The administrator terminal 30 can accept, for example, the designation of the event occurrence period as the designation of the event to be the target of the output report. The specified event can occur for one day (for example, one day yesterday). The period of occurrence of the designated event may be one week, one month, one year, or the like. For example, by designating one week, events that have occurred in the past week will be the target of the report. When the report is output from the server 200 on a regular basis (for example, every day, every week, or every year), the administrator terminal 30 does not have to accept the designation of the event occurrence period for the report. Good.

The administrator terminal 30 accepts the selection of the detection parameter used for calculating the business load and transmits the selection to the server 200. The administrator terminal 30 displays the selection candidates of the detection parameters together with the buttons for selecting each detection parameter, and can accept the detection parameters selected by the buttons as the detection parameters used for calculating the work load.

(Staff terminal 40)
FIG. 10 is a block diagram showing the hardware configuration of the staff terminal. The staff terminal 40 includes a control unit 41, a wireless communication unit 42, a display unit 43, an input unit 44, an audio input / output unit 45, a step count sensor 46, and a barometric pressure sensor 47, which are connected to each other by a bus. The control unit 41 includes a CPU, RAM, ROM, and the like as the same configuration as the control unit 11 of the detection unit 10. The wireless communication unit 42 enables wireless communication using standards such as Wi-Fi and Bluetooth (registered trademark), and wirelessly communicates with each device via the access point 51 or directly. The display unit 43 and the input unit 44 are touch panels, and a touch sensor as the input unit 44 is superimposed on the display surface of the display unit 43 composed of a liquid crystal or the like. Various instructions are displayed to the staff 80 by the display unit 43 and the input unit 44. In addition, the display unit 43 and the input unit 44 display an operation screen displaying an event notification, and accept various operations such as input of an acceptance response to an event and input of a long-term care record through the operation screen. To do. The voice input / output unit 45 is, for example, a speaker and a microphone, and enables voice communication by the staff 80 with another staff terminal 40 via the wireless communication unit 42. The staff terminal 40 can be configured by a portable communication terminal device such as a tablet computer, a smartphone or a mobile phone. The step sensor 46 is composed of an acceleration sensor or the like, and detects the number of steps of the staff 80 carrying the staff terminal 40. The barometric pressure sensor 47 is configured by MEMS (Micro Electro Mechanical Systems) or the like, and detects the barometric pressure around the staff 80 carrying the staff terminal 40.

The detection unit 10, the server 20, the administrator terminal 30, and the staff terminal 40 may include components other than the above components, or may not include some of the above components. ..

The operation of the server 20 in the watching system will be described.

FIG. 11 is a flowchart showing the operation of the server. This flowchart can be executed by the control unit 21 according to the program stored in the storage unit 23 of the server 20.

The control unit 21 acquires business hours for each event of the target person 70 that occurred in a predetermined period, which the staff 80 responded to (S101). The control unit 21 can acquire the business hours of each event corresponding to each staff 80 by reading the business hours from the additional information list stored in the storage unit 23. Hereinafter, for the sake of simplicity, the staff C (see FIG. 6) will be described as outputting a report in which the load due to the response to the event is visualized. Normally, for all the staff 80s of the facility or some of the plurality of staff 80s, a report is output in which the load due to the response to the event is visualized for each staff 80.

The control unit 21 selects and acquires the detection parameters used for calculating the work load from the accumulated detection parameters for each event supported by the staff C (S102). The selection of the detection parameter is executed according to, for example, the selection of the detection parameter received by the administrator terminal 30. The control unit 21 can acquire the selected detection parameter by reading it from the additional information list stored in the storage unit 23. For example, among the detection parameters, the number of steps moved, the number of floors moved, and the content of the event can be selected and acquired. Hereinafter, for the sake of simplicity, it is assumed that all the detection parameters registered in the additional information list are selected.

The control unit 21 calculates a coefficient for each detection parameter acquired by the staff C for each corresponding event. The control unit 21 calculates the work load for each event by multiplying the work time by the coefficient calculated from each detection parameter for each event (S103). The event ID 113 and the event ID 115 shown in FIG. 6 will be described as an example.

The detection parameters for the event ID 113 are that the content of the event is "meal", the number of moving steps is "150 steps", and the number of moving floors is "downstairs". The business hours are 0.8 hours. The coefficients calculated from each detection parameter are 1.4, 1.2, and 1.2 for the event content, the number of steps moved, and the number of floors moved, respectively, with reference to the load coefficient list shown in FIGS. 7A to 7D. is there. Therefore, the work load for the event ID 113 is calculated as 1.6128 (0.8 (hours) × 1.4 × 1.2 × 1.2) by the above equation (1). As described above, for the detection parameters that are not registered, the work load is calculated with the coefficient set to 1. Therefore, for the event ID 113, the work load is calculated with the response time coefficient set to 1.

Similarly, the detection parameters for the event ID 115 are that the content of the event is "nurse call", the response time is "5 seconds", the number of moving steps is "100 steps", and the number of moving floors is "downstairs". The business hours are 0.1 hours. Therefore, the coefficients calculated from each detection parameter are 1.0, 2.0, 1.2, and 1. It is 2. Therefore, the work load for the event ID 115 is calculated as 0.288 (0.1 (hours) × 1.0 × 2.0 × 1.2 × 1.2) by the equation (1).

The control unit 21 calculates the total work load of all the events corresponding to the predetermined period for each staff 80 (S104). With reference to the additional information list of FIG. 6, staff C corresponds to the events of event IDs 110, 113, 115-117 in at least one day. Therefore, if the predetermined period is one day and the events corresponding to the predetermined period are only the events of event IDs 110, 113, 115-117, the workload calculated for each event of these event IDs is calculated. Is calculated as the total work load.

The control unit 21 creates a report including a diagram or table in which the total work load (load) is visualized for each staff 80 (S105). The report may include comments by the administrator 90 regarding the workload of each staff member. The comment may be input by the administrator 90 at the administrator terminal 30 and transmitted to the server 200, for example.

The control unit 21 outputs the created report (S106).

This embodiment has the following effects.

Includes diagrams or tables that select and acquire at least one of the detected and accumulated detection parameters for staff-corresponding events and visualize the load per staff based on the acquired detection parameters. Create and output a report. As a result, the load of each staff member due to dealing with the target person can be appropriately visualized, and the work status of each staff member can be grasped accurately and easily.

In addition, the detection parameters are at least one of response time, steps taken, floors moved, event content, and business hours. As a result, the load for each staff member can be grasped more appropriately and efficiently.

In addition, create a report with diagrams or tables that visualize the load of responding to events by staff based on multiple discovery parameters. As a result, the load for each staff member can be grasped more accurately.

Furthermore, the coefficient corresponding to each detection parameter is calculated from the detection parameters other than business hours, the load is calculated by multiplying the business hours by the coefficient, and the calculated load is visualized for each staff member. Create a report that includes. This makes it easier to grasp the load for each staff member.

In addition, create a report containing diagrams or tables that visualize the total load of responding to all events that occurred over a given time period for each staff member. This makes it possible to more objectively grasp the load status of each staff member.

The configuration of the monitoring system described above is the main configuration described in explaining the features of the above-described embodiment, and is not limited to the above-mentioned configuration, and can be variously modified within the scope of the claims. In addition, it does not exclude the configuration provided in a general monitoring system.

For example, the function of the server 20 may be provided by the administrator terminal 30 or the detection unit 10.

Further, the detection unit 10, the server 20, the administrator terminal 30, and the staff terminal 40 may each be configured by a plurality of devices, or any plurality of the devices may be configured as a single device.

Further, in the above-mentioned flowchart, some steps may be omitted or other steps may be added. Further, a part of each step may be executed at the same time, or one step may be divided into a plurality of steps and executed.

Further, the detection parameters may include parameters other than those exemplified in the embodiments. For example, the working hours may be set as detection parameters, the daytime work coefficient may be set to 1, and the nighttime work coefficient may be set to a value greater than 1.

Further, in the embodiment, in the formula for calculating the work load, the value of the work time is used for the work time, but in order to weight the work time when calculating the work load, a coefficient corresponding to the work time is used. A value other than the value of business hours may be used as (business time coefficient). For example, when increasing the contribution of business hours to the business load, the coefficient may be 1.1 mag for one hour of business hours. If the contribution of business hours to the business load is to be reduced, the coefficient can be set to 0.9 or the like for one hour of business hours.

Further, the means and methods for performing various processes in the monitoring system 1 according to the above-described embodiment can be realized by either a dedicated hardware circuit or a programmed computer. The program may be provided by a computer-readable recording medium such as a USB memory or a DVD (Digital Versail Disc) -ROM, or may be provided online via a network such as the Internet. In this case, the program recorded on the computer-readable recording medium is usually transferred and stored in a storage unit such as a hard disk. Further, the above program may be provided as a single application software, or may be incorporated into the software of a device such as a detection unit as one function.

This application is based on a Japanese patent application (Japanese Patent Application No. 2018-120747) filed on June 26, 2018, the disclosure of which is referenced and incorporated as a whole.

Claims (8)

The procedure (a) of selecting and acquiring at least one of the detected and accumulated detection parameters related to the target person's event corresponding to the staff.
Based on the detection parameters acquired in the procedure (a), the procedure (b) of creating a report including the result of visualizing the load due to the response to the event for each staff member, and the procedure (b).
The procedure (c) for outputting the report created in the procedure (b) and
A report output program that allows a computer to perform processing that includes. The computer has a communication unit
The detection parameter is the response time from when the communication unit transmits the notification of the event until the communication unit receives the response of acceptance of the response to the event, and the staff who has moved to respond to the event. 1. The number of steps taken, the number of floors the staff moved up and down in the movement to respond to the event, the content of the event, and at least one of the business hours required for the staff to respond to the event. Report output program described in. In the procedure (a), a plurality of the detection parameters are selected and acquired.
The procedure (b) creates the report including the result of visualizing the load due to the response to the event for each staff based on the acquired plurality of detection parameters, claim 1 or 2. Report output program described in. In the procedure (b), the coefficient corresponding to the detection parameter is calculated from the acquired detection parameters other than the business hours, and the load is calculated by multiplying the acquired business hours by the coefficient. The report output program according to claim 2, wherein the calculated load is visualized for each staff member to create the report. In step (b), based on the acquired detection parameters, the report including the result of visualizing the sum total of the loads in response to all the events that occurred in a predetermined period for each staff member. The report output program according to any one of claims 1 to 4, which is created. The report output program according to any one of claims 1 to 5, wherein the visualized result includes at least one of a figure, a table, and a graph. A step (a) of selecting and acquiring at least one of the detection parameters from a plurality of detection parameters related to the target person's event that the staff has responded to, which have been detected and accumulated.
Based on the detection parameters acquired in the step (a), the step (b) of creating a report including the result of visualizing the load due to the response to the event for each staff member.
The step (c) of outputting the report created in the step (b) and
Report output method with. An acquisition unit that selects and acquires at least one of the detection parameters from a plurality of detection parameters related to the target person's event that the staff has responded to, which has been detected and accumulated.
A calculation unit that creates a report including the result of visualizing the load due to the response to the event for each staff member based on the detection parameters acquired by the acquisition unit.
An output unit that outputs the report created by the calculation unit, and an output unit that outputs the report.
Report output device with.

Images